ix
Checking Alert ............................................................................................................6-2
Checking STATUS LEDs............................................................................................6-2
Making Backup Copies...............................................................................................6-3
Cleaning......................................................................................................................6-3
SYSTEM DIAGNOSTICS...............................................................................................6-7
Test Items ...................................................................................................................6-7
St artup and Exit of System Diagnostics.....................................................................6-7
OFF-LINE MAINTENANCE UTILITY............................................................................6-10
Starting the Off-line Maintenance Utility...................................................................6-10
Function of Maintenance Tools.................................................................................6-12
TO THE ACCIDENT OF PCI MODULE.........................................................................6-16
Procedure to Confirm ...............................................................................................6-16
Procedure to Recover...............................................................................................6-17
Procedure to Check..................................................................................................6-19
CHAPTER 7 TROUBLESHOOTING...............................................................................7-1
TO LOCATE THE ERRORS............................................................................................7-2
Error Messages by LED Indication.............................................................................7-3
POST Error Messages ...............................................................................................7-4
Windows Server 2003, Enterprise Edition Error Messages.......................................7-9
Server Management Application Error Message......................................................7-10
TROUBLESHOOTING.........................................................................................................7-11
Problems with NEC Express5800/ft series...............................................................7-11
Event Log..................................................................................................................7-24
Problems with NEC EXPRESSBUILDER.................................................................7-29
Problems with Master Control Menu ........................................................................7-30
Problems with Parameter File Creator .....................................................................7-31
Problems with NEC ESMPRO..................................................................................7-32
COLLECTING TROUBLE LOGS..................................................................................7-41
Collection of Event Logs...........................................................................................7-41
Collection of Configuration Information....................................................................7-42
Collection of Diagnostic Information by Dr. Watson .................................................7-42
COLLECTING THE MEMORY DUMP...........................................................................7-43
CHAPTER 8 SYSTEM UPGRADE..................................................................................8-1
SAFETY PRECAUTIONS...............................................................................................8-2
ANTI-STATIC MEASURES.............................................................................................8-3
PRE-UPGRADE VERIFICATION.............................................................................................8-4
PREPARING YOUR SYSTEM FOR UPGRADE.............................................................8-5
3.5-INCH HARD DISK DRIVE.........................................................................................8-6
Installing 3.5-inch Hard Disk Drive.............................................................................8-7
Removing 3.5-inch Hard Disk Drive...........................................................................8-9
Replacing 3.5-inch Hard Disk Drive .........................................................................8-10
CPU/IO MODULE............................................................................................................8-11
Precautions...............................................................................................................8-11
Removing CPU/IO Module.......................................................................................8-12
Installing CPU/IO Module.........................................................................................8-15
DIMM............................................................................................................................8-17
Precautions...............................................................................................................8-18
Installing DIMM.........................................................................................................8-19