NCR 7454 User Manual

NCR 7454 Retail Terminal
Release 2.2
Site Preparation Guide
N
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B005-0000-1257 Issue C
The product described in this book is a licensed product of NCR Corporation. NCR is a registered trademark of NCR C orp oration. NCR RealPOS, NCR R ealScan, and NCR EasyPoi nt are ei the r regist ere d t rademarks or trademarks of NCR
Corporation in the United States and /or other countries. It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software,
and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice.
All features, functions, and o perat ions described herein may not be marketed by NCR in all parts of the world. In some instance s, photographs are of e q uipment prototypes. T h er efore, bef ore us ing this document, consult with your NCR representative or NCR office for information that is applicable and current.
To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and value of this book.
Address correspondence to: Manager, Information P roducts
NCR Corporation 2651 Satellite Blvd. Duluth, GA 30096
Copyright © 2002 By NCR Corporati on Dayton , Ohio U. S . A. All Rights Reserved

Preface

Safety Warnings

7454 Retail Terminal Sit e Preparation i
This is a cont ra ctua l do cu m ent . It contains import a n t warn in gs and confers im p o rtant lega l rig hts and obligations . Y ou ar e advised to read it carefully.
It is the respo ns ibility of the cust omer to ass u re th a t all installation prepar at io ns a re com plete and in complia n ce wit h NCR sp e cifica t ions and requirem e n ts and a ll app lica ble n a tio n a l, s t a t e, o r local code s, regulatio n s, and laws.
Servicing
Caution: This product does not contain user serviceable parts. Servicing s hould only be perform ed by a qu a lified service technician .
Fuse Replacement
Caution: For continued protection against risk of fire, replace only with the same type and ratings of fuse.
Attention: Pour prévenir et vous protéger contre un risque de feu, remplacer la fusible avec une autre fusible de même type, seulement.
Power Supply Cord Used as Disconnect Means
Caution: The power supply cord is used as the main disconnect device. Ens u re tha t the socket outlet is locat e d/ ins t a lle d n e a r the equipment and is easily a cce ssible.
Attention: Le cordon d'a lim e n ta t ion es t ut ilis é com m e interrup te u r général. La pris e de co u ra n t doit êt re situé e ou inst a llée å prox imité du matériel et être facile d'accés.
ii 7454 Retail Terminal Sit e Preparation
Lithiu m Battery Warn i n g
Caution: Danger of exp losion if battery is in corre ctly replaced. Replace only with the same or equivalent type as recommended by the manufacturer. The battery is battery is recyclable. At the end of its useful life , u n d e r various state and local la ws it may be illegal to dispose of this battery into the municipal waste. Contact officials for recycling options or proper disposal.
Attention: Il y a danger d' explosion s'il y a remp la cement incorrect de la batterie. Remplacer uniquement avec une batterie du même type ou d'un type recommandé par le constructeur. Mettre au rébut les batteries us a g é es co n formé m e nt aux ins t ru ct ions du fabrica n t .
Battery D isposal (Switze rland)
Refer to Annex 4.10 of SR814.013 for battery disposal.
IT Power System
This product is su it able for co n n e ct ion t o an IT powe r sys t em wit h a phase-to-phase voltage not exceeding 240 V.
Periphera l Usage
This terminal should only be used with peripheral devices that are certified by th e ap p ro p ria t e sa fety agency for the country of ins t a llat ion (UL, CSA, TUV, VDE) or those which are recommended by NCR Corporation.
Caution: DO NOT connect or disconnect a printer, keyboard, or any other terminal-powered peripheral while the terminal is powered on. Doing so may res u lt in peripheral or system damage.
System Weight Considerations
Warning: The NCR 7454 terminal must be mounted securely to prevent a hazard and must be installed in accordance with local building codes. The wa ll on which the unit is mounted should be able to withstand four times the we ight of the unit, which is approximately 20 lbs. (9 kg).
7454 Retail Terminal Sit e Preparation iii
Environmental Consciousness
NCR is demonstrating its concern for the environment by designing an intelligen t p o we r man ag eme n t sys t em in t o th is te rminal that operates efficiently whether the system is in a stand-alone or network environment.
Grounding Instructions
In the event of a malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with an electric cord having an equipment-grounding conductor and a grounding plug. The plug must be plugge d into a matching outlet t hat is p r ope rly installed and ground ed in a cco rda n ce wit h all loca l co de s and ordinan ces. Do not modify th e plug p ro vid e d – if it will n o t fit the outle t , h a v e the pr ope r outlet installed by a qualified e le ctr ician. Im p r ope r co n n e ct ion of t h e equipm ent -grounding con du ct o r can result in a risk of electric s h o ck .
The conductor with insulation having an outer surface that is green with or without yellow stripes is the equipment-grounding conductor.
If repair or replacement of the electric cord or plug is necessary, do not connect the equipment-grounding conductor to a live terminal. Check with a qualified e lect rician or se rvice p e rs onn e l if the gro u n d ing instruct io n s a re not co mpletely und ers to o d, o r if yo u are in doubt as to whether the product is properly grounded.
Use only 3-wire extension cords that have 3-prong grounding plugs and 3-pole receptacles that accept the product’s plug. Repair or replace
damaged or worn cords immediately.
iv 7454 Retail Terminal Site Preparation

About this Book

This book prov id es site p r epar at ion information for t e rmin al components. Peripheral component and AC wiring site preparation information is NOT p ro vid ed in this bo ok. Th e associa t ed refe ren ce documen ts ar e list e d in the "Related Site P r epa ra t ion Da t a" s ect io n .
This book contains the information necessary for the preparation of a site that conforms to NCR specifications. It is very important that the site complie s with the requirements specified in t h e docu ment because, once the equipment has been installed, deficiencies in site preparation or the problems caused by these deficiencies are much more difficult to detect and correct. Further, failure to comply with these requirements or to take proper steps to protect equipment against risks identified in this document may cause serious damage to the equipment and to the customer's business.
In addition to the need to comply with the requirements specified, electrical wiring and mechanical systems must also comply with all relevant cod e s, la ws, and regulation s.
It is importa n t th a t a cus t omer or his agent who is fully con v e rsa n t with the special requirements of electronic equipment prepare the site. The responsibilit y of ensurin g th a t th e sit e is pre p a re d in comp lia n ce with this document remains with the customer.
For informa t ion an d guid a n ce pu rposes only, a list is pro v ide d, in general terms, of those matters for which the customer is responsible. This list is not in t ende d to be comprehensive , an d in no way mod ifie s , alters, or limit s the responsibility of the custom er for all aspects of adequate site preparation.
NCR staff will be av a ilable t o a ns we r que st ion s re la tin g to the contents of this do cum ent except where:
A custome r has be en n ot ifie d t h a t a full or p a rt ial co ns u lt a n t service
is available a n d / or that NCR will be willing to underta ke a prelimina ry or final site survey a n d
The customer shall have entered into a formal contract with NCR
for provision o f the same.

References

7454 Retail Terminal Sit e Preparation v
No comment, suggestion, or advice offered or not offered about preparation of the site, nor any inspection of the site, whether before of after preparation, is to be taken as approval of the location of the site and equipment or its preparat ion. NCR will not be liable in respect to any comment, suggestion, or advice given by its staff or in respect to any failure to give advice.
Finally , only the cust ome r ca n kn ow the full extent o f dam ag e th at m ay be caused to his business by reason of failure of the equipment which is to be installed. For this reason, it is the cus to m e r's responsibility to ascertain the extent of any possible damage to his existing or planned business, and to effect full ins urance in for all event u a litie s.
NCR 7454 Retail Terminal Hardware User’s Guide
(B005-0000-1256)
NCR 7454 Retail Terminal Hardware Service Guide
(B005-0000-1342)
NCR 7401 Web Kiosk/7454 Retail Terminal Parts Identification Manual
(B005-0000-1072)
vi 7454 Retail Terminal Site Preparation

Table of Contents

Introduction 1
Interpreting the Model Number..................................... 2
Related Site Preparation Data......................................... 3
Accessing Information Products.................................... 3
Customer Respo nsibilitie s 4
AC Store Wiring Requirements 5
LAN Communications 5
System Configuration Diagram 6
Physical Considerations 7
7454 Retail Terminal Sit e Preparation vii
Operating and Service Clearance Requirements...........8
Component Dimensions ................................................. 9
NCR 7454 (12.1 Inch)................................................. 9
NCR 7454 (15 Inch).................................................. 10
NCR 7454 (12.1 Inch) with PCMCIA ..................... 11
NCR 7454 (15 inch) with PCMCIA ........................ 11
NCR 7454 (12.1 Inch) w/K450 Integrated
Customer Display ................................................... 12
NCR 7454 (15 inch) w/K450 Integrated
Customer Display ................................................... 13
NCR 2183 Cash Drawer..........................................14
NCR 2189 Cash Drawer..........................................14
NCR 2113 Cash Drawer..........................................15
NCR 7158 Printer..................................................... 15
NCR 7166 Printer..................................................... 16
viii 7454 Retail Terminal Sit e Preparation
NCR 7167 Thermal Receipt and Impact Slip
Printer....................................................................... 16
NCR 7194 Printer..................................................... 17
NCR 7196 Printer..................................................... 17
NCR 7197 Thermal Receipt Printer........................ 18
NCR 2214 Thermal Fiscal Printer........................... 18
NCR 5974 4x20 Remote Customer Display........... 19
NCR 5972-1000 2x20 Remote Customer Display. . 20 Integrated 5973 International VFD Customer
Display..................................................................... 21
5973 International VFD Customer Display........... 22
Remote 5973 International VFD Customer
Display..................................................................... 23
NCR 2336-K007 External CD-ROM Drive ............. 24
NCR 2336-K008 USB RS-232 Port Server............... 24
Component Weights ..................................................... 25
Ventilation Clearance.................................................... 26
Power Requirements..................................................... 27
7454 Power Consumption Matrix ................................ 28
Cable Routing Considerations...................................... 29
Considerations for Enclosed Installations................... 30
Thermal Test Points ................................................ 30
Service Access.......................................................... 30
Flush Wall Mount.......................................................... 31
Power Supply.......................................................... 32
Wall mount the Terminal Bracket.......................... 32
System Cables 33
Cable Illustrations ......................................................... 35
Dual Cas h Drawer, Y-cabl e.................................... 35
Ethernet, 10/100 Base-T.......................................... 35
USB, 1- or 4-Meter................................................... 36
7454 Retail Terminal Sit e Preparation ix
Printer Interface Cables (RS-232) ........................... 37
Printer Power Cables .............................................. 38
NCR 5972-1000 Remote Customer Display and
Adapter Ca bles........................................................ 39
External CD-ROM Cable ........................................ 40
Power, AC................................................................ 41
Environmental Requirements 42
Barometric Pressure...................................................... 42
Temperature .................................................................. 42
Humidity........................................................................ 43
AC Power Line Transient Protection 1
Data Line Transient Protection....................................... 2
x 7454 Retail Term i nal Sit e Preparation

Revisi on Re cor d

Issue Date Remarks
A Sep 00 First issue (Release 1.5) B Feb 01 Updated to Release 2.0
C Dec 02 Updated to Release 2.2
Added 2214 printer
7454 Retail Terminal Sit e Preparation xi

Radio Frequency Interference Statements

Federal Communications Commission (FCC)

Information to User
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protectio n against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operati on of this equipment in a residential area is likely to cause interference in which case the user will be required to correct the interference at his o wn expense.
NCR is not re sponsible for any radi o or t e le vision interference ca used by unaut horized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR. The correction of interference caused by such unauthorized m odi fication, substitution or attachment will be the responsibility of the user. The user is cautio ned t hat changes or modifications not expressly approved by NCR may void the user’s authority to operate the equipment.

Canadian Depar tment of Communications

This Class A digital apparatus c omplies with Canadian ICES-003. This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Co m muni cat ion s .
Cet appareil numérique de la classe A est confor me à la nor me N MB-003 du Canada. Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les
limites applicables aux apparei ls nu mériques de la classe A prescrites dans le règlement sur le brouillage radioélectriques édicté par le ministrère des Communicatio ns du Canada.
xii 7454 Retail Terminal Site Preparation

Voluntary Control Council for Interference (VCCI)

International Radio Frequency Interference Statement

This is a Class A product. In a domestic environ me nt th is product may c ause radio interference in which case the user may be required to take adequate measures.

Declaration of Conformity

7454 Retail Terminal Sit e Preparation xiii
Manufacturer's Name Manufacturer 's Address
NCR Corporation NCR Corporation
Retail Solu t io n s Division – Atlan t a 2651 Satellite Boulevard Duluth, GA 30096-5810
Type of Equipment Model Number Electrical Ratings (Input)
Informat io n Technology Equipmen t Class 7454 100-120 V/200-240 V, 2.0 A/1.0 A, 50-60 Hz
NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459, USA, declares that the equipment specified above conforms to the referenced EU Directives and Harmonized Standards.
EU Directive Harmonized Standard(s)
89/336/EEC (EMC) EN 55022: 1987 (CISPR 22)
EN 50082-1, Part 1: 1992 IEC 801-2: 1984 IEC 801-3: 1984 IEC 801-4: 1988
73/23/EEC (Low Voltage) EN 60 950: 1992 +A1+A2:1993 +A3:1995
Director of Quality Assurance NCR Corporation Retail Solu t io n s Division — Atlan t a 2651 Satellite Boulevard Duluth, GA 30096-5810
European Contact:
International IP Counsel 206 Marylebone Road London, NW1 6LY, England
xiv 7454 Retail Terminal Site Preparation

Introduction

Site Preparation
N
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7454
18051
This docume n t pr ov ide s t h e information necess a r y to pre p a re a site to NCR specificat ion s prior to installin g a terminal. The site mus t be properly pre p a re d before t h e terminal is installed be ca u se sit e prepar at io n de ficiencies may be d ifficu lt t o d e t ect and co rre ct a ft e r installation.
The terminal consists of separate pieces that may be combined in a variety of co n figurations. Cert ain combinatio ns a re mut u a lly e x clu sive. You must determ ine the equipmen t that will a ctu a lly be installed before proceeding with the site preparation.
2 7454 Retail Terminal Site Preparation

Interpreting the Model Number

NCR Model 7454 22
XX
80
01
Language
Power Require d
Operating System
Processor
01 = International English
80 = 110 -240 VAC 50/60 Hz
00 = No OS 01 = Windows 03 = MS/DOS 04 = No meaning
Release 1 22 = Base Unit with 12.1" LCD Release 2 32 = 12.1" Summa POS, Celeron 600 MHz (G105) Release 2.2 34 = 12.1" Summa POS, Celeron 700 MHz (G105) 35 = 15" Summa POS, Celeron 700 MHz (CG01) 36 = 12.1" Summa POS, Celeron 700 MHz
37 = 12.1" Summa POS, Celeron 600 MHz (G105)
(CG01)
18043

Related Site Pr eparation Data

AC Power and Communications Wiring
Title Order Number
NCR Ethernet Communications Wiring Guide BST0-2118-82 NCR Terminal AC Power Wiring Guidelines BST0-2115-53
Peripherals
Title Order Number
NCR 7158 Thermal Receipt/Impact Printer B005-0000-1112 NCR 7161 Thermal Receipt Printer Owner's Guide B005-0000-1067 NCR 7166 Thermal Receipt/Impact Printer B005-0000-1002 NCR 7193 Thermal Receipt Printer Owner's Guide BD20-1439-A NCR 7194 Thermal Receipt Printer Owner's Guide B005-0000-1094
7454 Retail Terminal Sit e Preparation 3
NCR 7196 Thermal Receipt Printer B005-0000-1170 NCR 5972 2x20 Customer Display User's Guide BD20-1372-A

Accessing Information Products

Electronic versions (PDF format) are available on the Web at the following loca t ions:
http:/ / in fo re t a il. AtlantaGA.NCR.COM (NCR only)
http:// www.info.NCR .C OM (An y o n e )
4 7454 Retail Terminal Site Preparation

Customer Responsibilities

Before the system can be installed, the customer must do or provide the following :
When required by NCR, provide the NCR Customer Services
representative with appropriate drawings that indicate:
Location of the equipment
Site wiring (power and communications, paths and leng ths)
Location of other equipment that may generate electrical noise,
electromagnetic interference, or heat.
Make building alterations necessary to meet wiring and other site
requirements
Provide and install all co mm u nications cable s , wa ll jacks, specia l
connector s , a n d ass o cia t ed h a rd wa re
Provide an d install necess a ry powe r distribution boxe s, conduits,
grounds, lightning protection devices, and associated hardware
Make sure all applicable codes, re g u la t ions , a n d laws (in clu d in g,
but not limite d t o , e lect r ical, building , safety, and healt h ) a r e me t
Provide and ins t all aux ilia ry power or other equipment as requ ired
Provide storage or service areas as required
Meet all system/unit environmental requirements
Provide an d install floor coverings and environm e ntal systems that
limit or contro l static electricit y bu ild -u p and discharge
In general, keep the NCR equipment area free from dust, smoke, lint, and othe r pa rt icles. Restrict sm okin g, eating, an d drin king around the equipment. Avoid locating the equipment near other machines that generate ink, carbon, and paper dust particles.
Finally , o n ly t h e cu s t om e r ca n kn o w the full extent of the damage that may be caused to his business by reason of failure of the equipment that is to be installed. For th is reas o n , it is the customer's resp ons ibilit y to ascertain the extent of any such possible damage to his existing or planned bus in ess, and to effect full insu rance for all eventua lit ie s.

AC Store Wiring Requirements

The custome r must p rov ide su it able AC powe r for the ret a il te rmin a ls, associated equipment, and devices. A dedicated unswitched power line dedicat ed t o t h e NCR eq u ipm e n t installation is re commended. Refer to the Workstation and Peripherals AC Wiring Guide (BSTO­2115-53) for store AC wiring requirements. The AC outlet must be installed n ea r the ret ail t e rm in a l and eas ily a cce ss ible t o the ope ra to r.

LAN Communications

The terminal supports Ethernet 10/100 Base local area network (LAN) communication protocol. For Ethernet communications wiring specification s , refer to the NCR Ethernet Wiring Guide (BST0-2118-82).
7454 Retail Terminal Sit e Preparation 5
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