This guide is for hardware installer/service personnel, system integrators, and
field engineers.
Safety Warnings
Fuse Replacement
Caution: For continued protection against risk of fire, replace only with the
same type and ratings of fuse.
Attention: Pour prévenir et vous protéger contre un risque de feu, remplacer la
fusible avec une autre fusible de même type, seulement.
Power Supply Cord Used as Disconnect Means
Caution: The power supply cord is used as the main disconnect device. Ensure
that the socket outlet is located/installed near the equipment and is easily
accessible.
Attention: Le cordon d'alimentation est utilisé comme interrupteur général. La
prise de courant doit être située ou installée å proximité du matériel et être facile
d'accés.
Warning: DO NOT connect or disconnect the transaction printer while the
workstation is powered on. This can result in system or printer damage.
Lithium Battery Warning
Caution: Danger of explosion if battery is incorrectly replaced. Replace only
with the same or equivalent type as recommended by the manufacturer. Discard
used batteries according to the manufacturer's instructions.
Page 4
Attention: Il y a danger d’explosion s’il y a remplacement incorrect de la
batterie. Remplacer uniquement avec une batterie du même type ou d’un type
recommandé par le constructeur. Mettre au rébut les batteries usagées
conformément aux instructions du fabricant.
Peripheral Usage
The NCR 7448 Workstation should only be used with peripheral devices which
are certified by the appropriate safety agency for the county of installation (UL,
CSA, TUV, VDE) or those which are recommended by NCR Corporation.
Environmental Consciousness
NCR’s concern for the environment is demonstrated by the intelligent power
management system for the NCR 7448 Workstation which operates efficiently
in a standalone or network environment.
Ni-Cad Battery Warning
Caution:
USA and CANADA:
The product you have purchased contains a rechargeable battery. The battery is
recyclable. At the end of its useful life, under various state and local laws it may
be illegal to dispose of this battery into the municipal waste stream. Check with
your local municipality or sold waste officials for recycling options or proper
disposal.
Page 5
iii
European countries (Austria, Denmark, Finland, Germany, Ireland, Italy,
Luxembourg, Netherlands, Portugal, Spain, Sweden, United Kingdom, Belgium,
Iceland, Liechtenstein, Norway and Switzerland):
a) Nach Gebrauch der Verkaufsstello zurückgoben
b) Après usage à rapporter au point de vente
c) Ritornare la pila usate al negozio
d) Contain Nickel-Cadmium battery. Must be recycled or disposed of properly.
Issue Date Remarks
A August 2000 First Issue
B December 2000 Update for Release 1.1
C March 2001 Update for Release 1.2
D May 2001 Updated for Release 1.2
Removed hardware service information
from this document which was previously
called the 7448 Hardware Installation and Service Guide(B005-0000-1202) and
renamed it the 7448 Hardware User’s
Guide(B005-0000-1202). The hardware
service information was placed in a new
document, the 7448 Hardware Service
Guide (B005-0000-1351)
E December 2001 Updated for Release 1.3
F October 2002 Updated for Release 1.4
Page 14
Radio Frequency Interference Statements
Federal Communications Commission (FCC)
Information to User
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause interference in which case the user will
be required to correct the interference at his own expense.
NCR is not responsible for any radio or television interference caused by unauthorized
modification of this equipment or the substitution or attachment of connecting cables
and equipment other than those specified by NCR. The correction of interference caused
by such unauthorized modification, substitution or attachment will be the responsibility
of the user. The user is cautioned that changes or modifications not expressly approved
by NCR may void the user’s authority to operate the equipment.
Canadian Department of Communications
This digital apparatus does not exceed the Class A limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le règlement
sur le brouillage radioélectriques édicté par le ministrère des Communications du
Canada.
Voluntary Control Council For Interference (VCCI)
Page 15
xiii
Page 16
Page 17
Chapter 1: Product Overview
Introduction
The NCR 7448 Workstation is based on standard PC technology and designed
to satisfy the needs of the department store, mass merchandise, food distribution
retail markets and food service industry.
The NCR 7448 Workstation features a MEDIA-GX 300 or 333 MHz processor
board and compatible BIOS. The power management strategy is developed
around the Intel/ Microsoft Advanced Power Management (APM)
specification.
Personality Board and PCMCIA Expansion Board are available for the
processor board to provide RS-232 ports for NCR 7448 peripherals.
The NCR 7448 Workstation uses the NCR 7448 Retail Solution (RS) or ISV
Application on MS-DOS and Windows CE.
Release 1.1 provides a 3.5 inch Hard Disk Drive to support Windows 98 and
MS-DOS.
Chapter 1: Product Overview 1-1
Page 18
1-2 Chapter 1: Product Overview
Release 1.4 provides a MEDIA-GX 333 MHz processor board and a 256MB
SDRAM for Windows 98 platform.
Workstation Configurations
The following section illustrates typical NCR 7448 Workstation configurations.
7448-10xx: 7448 Workstation with 2 x 20 Operator Display
with 80-Key Keyboard with Micromotion Keyboard
7448-20xx/21xx/22xx: 7448 Workstation with Mono/ Color
LCD Operator Display
with 80-Key Keyboard with Micromotion Keyboard
Page 19
Chapter 1: Product Overview 1-3
7448-30xx: 7448 Workstation with 9” CRT Operator Display
with 80-Key Keyboard with Micromotion Keyboard
Page 20
1-4 Chapter 1: Product Overview
Hardware Modules
Processor Board
Media GX Processor 300 or 333 MHz
Features of the processor boards are shown below.
• Ethernet 10/ 100 Base-T (1 port)
• Two USB ports
• Two RS232 serial ports
• Supports 1 SODIMM socket (16/32/64/256MB)
• Supports FLASH disk
• Supports Hard Disk
• Supports 512KB Flash BIOS
Personality Board
Features of the personality boards are shown below.
• MSR interface (1 port)
• Four RS 232 serial ports
• Mode lock (1 port)
• VGA LCD display (1 port)
• Drawer I/F (1 port)
• Server Lock (1 port)
• Speaker (1 port)
Personality Board for TFT LCD
Features of the personality boards for TFT LCD are shown below.
• MSR interface (1 port)
• Four RS 232 serial ports
• Mode lock (1 port)
• SVGA LCD display (1 port)
• Drawer I/F (1 port)
• Server Lock (1 port)
• Speaker (1 port)
PCMCIA Expansion Board
PCMCIA options are supported via a separate board with single PCMCIA slot
connected to the processor board.
Page 21
Compact Flash I/F Board
Compact Flash options are supported via a separate board with Comapct Flash
Card slot connected to the processor board.
Chapter 1: Product Overview 1-5
Page 22
1-6 Chapter 1: Product Overview
Graphics
*: 256 Colors (Windows CE), 16 Bit Color(Windows 98)
Power Management
Power management on the NCR 7448 Workstation uses the Advanced Power
Management (APM) BIOS Interface Specification Revision 1.2 as defined by
Intel and Microsoft. The processor board is equipped with an APM BIOS.
The APM BIOS provides some degree of power management functionality
without any support from the operating system or application software.
An APM driver is better suited to make power management decisions for
unique peripherals than the BIOS, and can override most BIOS requests to go
into standby, suspend, etc.
Workstation power on/power off is controlled through a logical level power
switch on the Personality Board. It can be disabled through software.
The workstation contains a 10/ 100 Base-T Ethernet PCI connection. Ethernet
100 Base-T is also known as “Fast Ethernet.” The Boot ROM for diskless boot
functionality is included in the 1MB system ROM. The hardware is compatible
with the TCP/IP, DHCP, and TFTP protocols required for remote boot of the
platform. Appropriate software must be used to enable each protocol used over
the Ethernet link.
Page 23
Chapter 1: Product Overview 1-7
The workstation may be connected to either a 10Mb/s or 100Mb/s Ethernet
connection. The hardware automatically selects the correct speed (if enabled by
software to do so).
Page 24
1-8 Chapter 1: Product Overview
Note: Due to limitations of the LAN controller and the OS, all features
described in the Network Device Class Specification may not be available.
100 Base-T is wired identically to 10 Base-T, except that the twisted pair cable
must be Category 5 and the hubs must permit 100 or 10/100 Mb/s operation.
Although 10 Base-T will operate on Category 3 twisted pair, or NCR”747”
cable, an upgrade to Category 5 is required for 100 Base-T.
A customer desiring to use the workstation in an existing 10 Base-T
environment can do so, and simply run at 10 Mb. In order to upgrade to 100 Mb/s, Category 5 cable and 100 or 10/100 hubs must be installed. It is strongly
recommended that Category 5 be used for all new cabling, even if the customer
initially intends to run only 10 Base-T.
LED Indicators for Link Integrity (verifies cable and hub connection are good)
and LAN speed is provided on the processor board near the row of connectors at
the bottom of the e-box. The LED is ON (yellow) when the speed is running at
100 Mb/s.
Link Integrity is provided to the PC chipset to permit boot-up software to verify
the presence of the LAN connection. Software must allow two seconds after
power-up in order for the Link Integrity signal to become valid.
Page 25
Chapter 1: Product Overview 1-9
Wireless LAN Communications
Where a wired Ethernet connection is not desired a wireless LAN adapter may
be installed in the PCMCIA socket. This requires that the PCMCIA
daughter-card feature be installed. The NCR 7448 Workstation Release 1.0
supports for the WaveLAN 11Mb Turbo wireless LAN card only. A wireless
LAN used in the workstation must meet the following requirements:
•Integrated antenna that meets the requirements of PCMCIA (PC Card)
Extended Type 2 card definition. (a maximum of 5 cm additional length).
• Power consumption within capabilities of the PCMCIA daughter-card.
• Signaling requirements within the capabilities of the workstation PCMCIA
interface. The main restriction is that DMA transactions are not supported
over the PCMCIA interface.
Device drivers for the targeted operating system must exist.
•Appropriate infrastructure (server support, Base Stations, Ceiling
Antennas, etc) must be present in the installation site, and the maximum
RF range of the wireless system must not be exceeded.
Interoperability – While the 802.11 standard provides an interoperable protocol
definition, there are vendor-specific extensions to the protocol that encourage
users to stay with one supplier’s equipment. This also applies to wireless
infrastructure and access points, operation of which is not governed by 802.11.
Mixing of RF suppliers on a site is not recommended until the RF suppliers have
demonstrated interoperability.
Page 26
1-10 Chapter 1: Product Overview
The wireless networks operate at maximum speed of 11 Mb/s with 2 percent
packet loss typical. The application developer must be aware of the
performance limitations and design applications that are acceptable to the
customer when run over the slower network.
Remote Wakeup over the wireless network is not possible because the cards do
not support it. An alternative is to use the system real-time clock wake up at a
scheduled time.
The wired Ethernet connection is not certified for use in configurations where a
wireless adapter is installed.
Universal Serial Bus
Two USB Type A ports are provided on the workstation. USB Host Controller
support is provided in hardware on the processor board.
Serial Ports
The workstation supports six RS-232 ports. Six 9 pin D-shell connectors are
provided. Those RS-232 ports are used to connect the optional module such as a
scanner and have +12V DC power on one pin. You can disconnect power by
BIOS menu setting if not needed by the device on the RS-232 port. Program
also can directly control the power setting on the pin.
RS-232 Connector Pinout (DB-9 connector, male)
Pin Pin
1 DCD 6 DSR
2 RXD 7 RTS
3 TXD 8 CTS
4 DTR 9 RI or +12V DC
5 GND
Page 27
Chapter 1: Product Overview 1-11
PCI Expansion Header
A single expansion header is provided to support optional features, such as the
PCMCIA for Wireless LAN board. This board supports one Type 2 PCMCIA
type cards.
Magnetic Stripe Reader
An ISO 3-track MSR head and a JIS2 and ISO1 track MSR are available as an
option.
When card data is read, an interrupt is generated. A software device driver for
the MSR must be loaded in order to allow the application to process the data.
Flash Disk
The optional 8MB, 24MB, and 48MB flash disks provide non-volatile storage
that appear as hard disk to the system, allowing storage for program files and
data files.
Flash Disk Interface
The board provides support for a flash disk array in the form of an M-Systems
Disk-on-Chip. A 32-pin socket is provided for this feature. The flash disk must
be installed and enabled in BIOS Setup.
3.5 - inch Hard Disk Drive
A 3.5 - inch Hard Disk Drive provides storage for the platform/ application
software as well as system data/ parameter files. A 3.5 - inch IDE Hard Disk is
available to support Windows 98 and DOS. The drive is the standard type that is
used by PCs.
Page 28
1-12 Chapter 1: Product Overview
NCR Retail Specific Hardware
The Main Processor Board and the Personality Board contain logic that
provides support for the custom retail interface. The logic controls the following
features:
• Flash Disk Interface
• Dual Cash Drawer Support
• Magnetic Stripe Reader Interface
• Server Lock
• Key Lock
• Power Switch and Power LED (Green at operation, Orange at Standby)
MSR
The MSR interface supports a maximum of three tracks of magnetic stripe
information for support of ISO format cards and a maximum of two tracks of
magnetic stripe information for support of JIS-II & ISO 2 format cards. The
MSR interface controller is a memory-mapped device, which can reside at
system memory address CC000h.
Board BIOS
The Processor Board uses a Phoenix BIOS, which is stored in Flash ROM. The
Flash EEPROM also contains the Setup utility, Power-On self Tests (POST),
and APM 1.2. The board also supports system BIOS shadowing, allowing the
BIOS to execute from onboard write-protected DRAM.
Advanced Power Management
The Processor BIOS has support for both 1.1 and 1.2 Advanced Power
Management (APM). The version of APM drivers loaded in the operating
system by the user will determine what specification the BIOS will adhere too.
In either case the energy saving Stand-by mode can be initiated by a keyboard
hot key sequence or a time-out period set by the user.
Page 29
Chapter 1: Product Overview 1-13
When in Stand-by mode, the Processor Board reduces power consumption by
utilizing the processor System Management Mode (SMM) capabilities and also
spinning down hard drives and turning off VESA DPMS compliant monitors.
During setup, the user may select which DPMS mode (Stand-by, Suspend, or
Off) is sent to the monitor. The ability to respond to external interrupts is fully
maintained while in Stand-by mode allowing the system to service requests
such as in-coming data or network messages while unattached. The user may
also select any keyboard or mouse activity to take the system out of the energy
saving Stand-by mode. When this occurs the monitor and IDE drivers are turned
back on immediately.
APM is disabled in BIOS by default, therefore, the user must enable this feature.
The system must be configured with an APM driver in order for the system
power saving features to take effect.
Page 30
1-14 Chapter 1: Product Overview
NCR 1 line Numeric Customer Display
The NCR 1 line Alphanumeric Customer Display is a Vacuum Fluorescent
Display (VFD).
Features
• 1 Line of 10 characters
• 7 segments characters
• Multiple integrated and remote mounting options
• Light gray cabinetry
• EIA-232 I/F support
NCR 1 line Numeric Customer Display Low Profile
NCR 1 line Numeric Customer Display Telescope
Page 31
NCR 4 line Alphanumeric Customer Display
The NCR 4 line Alphanumeric Customer Display is a Vacuum Fluorescent
Display (VFD).
Features
• 4 line of 20 characters
• 5 x 7 pixel characters
• Multiple integrated and remote mounting options
• Light gray cabinetry
• EIA-232 I/F support
• 3 character sets
• Code Page 850
• International
• Japanese
• End User Defined Characters
NCR 4 line Alphanumeric Customer Display Low Profile
NCR 4 line Alphanumeric Customer Display Telescope
Chapter 1: Product Overview 1-15
Page 32
1-16 Chapter 1: Product Overview
NCR 2x20 Remote Customer Display
The NCR 5972-1000 2x20 Remote Customer Display is a Vacuum Fluorescent
Display (VFD).
Features
• Parallel I/F support
• EIA-232 I/F support
• Socket for 32K of PROM for additional character sets
• 5 x 7 pixel characters
• Light gray cabinetry
• Diagnostics
• Character sets:
• Code Page 850 (International)
• Japanese
• Alpha Numeric PC
NCR 2x20 Remote Customer Display 16” High Post Mount
Page 33
NCR International VFD Customer Display
The NCR International VFD (Vacuum Fluorescent Display) Customer Display
is an optional display device for the NCR 7448 Workstation. It can also be used
with an industry-standard PC.
Features
• 256x64 dots graphic VFD
• Multiple integrated and remote mounting options
• Light gray cabinetry
• EIA-232 I/F support
• Five default character sets
• Four downloadable character sets
• End User Defined Characters (EUDC)
• Self diagnostics
International VFD Customer Display Low Profile
International VFD Customer Display Telescope
Chapter 1: Product Overview 1-17
Page 34
1-18 Chapter 1: Product Overview
Printer Options
This section gives a brief description of the NCR 7448 transaction printers. All
the printers have serial interfaces.
7140 Printer
The 7140 dot matrix printer has receipt, journal, and validation functions. It
prints 24 characters per line at a print speed of 192 lines per minute.
7158 Printer
The NCR 7158 is an extremely fast, quiet, and reliable point-of-sale printer. It
consists of two specialized printers in one compact package:
A thermal printer on top that prints receipts, and an impact slip printer in front to
print on forms and checks that you insert.
Page 35
7161 Printer
7194 Printer
Chapter 1: Product Overview 1-19
The NCR 7161 is a dot matrix printer that provides up to 40-columns receipt
print capability. The printer’s other features include paper low sensors and a
cash drawer kick out connector.
The NCR 7194 Printer is a high speed, high-resolution printer, capable of both
text and graphics printing. It offers direct thermal printing in a receipt station.
Page 36
1-20 Chapter 1: Product Overview
7196 Printer
The NCR 7196 Printer is a high speed, high-resolution printer, capable of both
text and graphics printing.
7167 Printer
The NCR 7167 Printer is a fast, quiet, relatively small and very reliable
multi-function printer. It prints receipts, validates and prints checks, and prints
on a variety of single or multiple part forms. There is not journal as it is kept
electronically by the host terminal. The printer features a dual interface, so it
can connect to the host terminal either through a USB interface or RS-232. It
also has a connector for cash drawers.
Page 37
7197 Printer
Chapter 1: Product Overview 1-21
The NCR 7197 Printer is a fast, quiet, relatively small and very reliable
multi-function printer. It prints receipts and two-color printing. The printer
features a dual interface, so it can connect to the host terminal either through a
USB interface or RS-232. It also has a connector for cash drawers.
Page 38
1-22 Chapter 1: Product Overview
System Configuration Diagram
Passive Color LCD
80 key Keyboard 176 key Keyboard
2182 Compact
Cash Drawer
1 line 10 digit
Numeric
TFT Color LCD
Mid-Range Cash
Drawer
4x20 char.
Alphanumeric
Mono LCD
RS232 Customer Displays
2x20 char.
Alphanumeric
RS232 Transaction Printers
2x20 Operator
Display
RS232
MSR
256x64 pixel
International
CRT Operator Display
7448 Base Unit
LCD
MSR
PS/2 Keyboard
Drawer
VGA
7140
7870
Scanner
7167
(RS232/USB)
7875
Scanner
7197
(RS232/USB)
RS232 Scanners
7880
Scanner
7196
/7882
7194
(RS232/USB)
7892
Scanner
7890
Scanner
7158
(RS232/USB)
7837
Scanner
7161
Denso CCD
Scanner
Page 39
Chapter 2: Workstation Hardware Installation 2-1
Chapter 2: Workstation Hardware Installation
This chapter discusses procedures for performing an out-of-box hardware
installation of the NCR 7448 Workstation hardware.
Installation Restrictions
Before installing the NCR 7448 Workstation read and follow the guidelines in
the site preparation manual, NCR 7448 Workstation Site Preparation,
(B005-0000-1201) and the wiring guide, NCR Workstation and Peripherals AC
Wiring Guide, (BST0-2115-53).
Install the NCR 7448 Workstation near an electrical outlet that is easily
accessible. Use the power cord as a power disconnect device.
Do not permit any object to rest on the power cord. Do not locate the NCR 7448
Workstation where the power cord can be walked on.
Use a grounding strap or touch a grounded metal object to discharge any static
electricity from your body before servicing the NCR 7448 Workstation.
Warning: DO NOT connect or disconnect the transaction printer while the
workstation is powered on. This can result in system or printer damage.
Caution: This unit contains hazardous voltages and should only be serviced by
qualified service personnel.
Page 40
2-2 Chapter 2: Workstation Hardware Installation
Out-of-Box Hardware Installation
The NCR 7448 Workstation is fully assembled at the factory. To install the
hardware, all that is necessary is to place the workstation in the desired location
and connect the external cables.
1. Unpack the workstation.
2. Place the workstation in the desired location.
3. Lay the workstation on its side to gain access to the cable connectors.
4. Connect the external cables. Use the following illustrations as a reference
to locate the proper cable connectors.
Page 41
How to Install Cash Drawer
The Cash Drawer cable connector is located on the Rear Panel of the NCR 7448
Workstation. Integrated cash drawers are pre-installed at the factory. If your
system configuration has a remote cash drawer you need to connect the cable to
the workstation. If your system configuration has dual drawers you need to
connect the Y-cable to the workstation.
1. Locate the cash drawer connector and install the cable.
If you have additional hardware features to install see the Installing Optional Hardware Features in Chapter 3.
Chapter 2: Workstation Hardware Installation 2-3
497-0409394
Cash
DWR. #1
Cash
DWR. #2
Page 42
2-4 Chapter 2: Workstation Hardware Installation
Keyboard
How to Install Keyboard Insert: 176-Key Micromotion Keyboard
To install the keyboard insert for 176-Key micromotion keyboard, perform the
following procedure:
1. Define the key arrangement and write the key name on the blank keyboard
insert.
2. Pull up the keyboard overlay and insert the keyboard inset.
Page 43
Chapter 2: Workstation Hardware Installation 2-5
How to Install Keycheck: 80-Key Conventional Keyboard
To install the keycheck for the 80-Key conventional keyboard, perform the
following procedure:
1. Hold both sides of the key cap with the tool and lift it up and remove it.
2. Put a keycheck in key cap and place it on the key top.
Page 44
2-6 Chapter 2: Workstation Hardware Installation
How to Setup Oversized key of the 80-key Keyboard
The following types of oversized keys can be installed on the 80 key keyboard:
• 1 x 2/2 x 1 type Oversized key
• 2 x 2 type Oversized key
1. Remove a key top placed on the position where a key is located. To remove
a key top, the Key Top Removal Tool (620-2000042) is provided.
2. Put the Hinge Hook (item 19 or 22) and fix it with the screw(item 17) into
the frame
3. Install the Link Bar (item 18) into the hinge hook (item 19 or 22).
4. Push down the Rubber (item 16) into the key support base of hinge hook.
5. Insert the Key Top (item 15 or 21). Check the fitting with the link bar at
this time (should click when it is correctly inserted). The active key
position of the oversized key is the position of the small spring inserted in
the key top.
Page 45
Chapter 2: Workstation Hardware Installation 2-7
Page 46
2-8 Chapter 2: Workstation Hardware Installation
To install an oversized key, the dummy (ineffective) key should be installed
according to the type of oversized key. The following key locations shown with
black square cannot be changed to a dummy key.
Note: The alphabetical data entry through key position
where the dummy key is installed becomes ineffective.
Page 47
Chapter 2: Workstation Hardware Installation 2-9
LCD Display
How to set brightness control of the TFT type LCD display
To set the brightness of the TFT type of LCD display, perform one of the
following straps on the personality board for TFT type LCD :
1. Connect a strap between Pin 1 and Pin 2: High brightness
2. Connect a strap between Pin 2 and Pin 3: Medium brightness(default set)
3. Connect a strap between Pin 3 and Pin 4: Low brightness
Strap
JP13
Pin 1
Pin 4
Page 48
2-10 Chapter 2: Workstation Hardware Installation
Page 49
Chapter 3: Installing Optional Hardware Features 3-1
Chapter 3: Installing Optional Hardware Features
Introduction
This chapter contains instructions on how to upgrade an installed workstation
with the following hardware features:
• 1 line Numeric Customer Display
• 4 line Alphanumeric Customer Display
• International VFD Customer Display
• 5972 2x20 Customer Display
• MSR
• Server Lock
• PCMCIA Expansion Board
• Compact Flash I/F Board
• 3.5-inch Hard Disk Drive
For 5972 2x20 Customer Display, you can reference “5972 user guide:
BD20-1372-A.”
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3-2 Chapter 3: Installing Optional Hardware Features
How to Install the 1 line Numeric / 4 line Alphanumeric
Customer Display
Caution: Do not connect the 1/4 line alphanumaric Customer Display to a power
source that is already powered on.
Integrated 1 line Numeric/ 4 line Alphanumeric Customer
Display (Low Profile/ Telescope)
1. Remove the Integrated Display Bracket from the back of the 1 line
Numeric/ 4 line Alphanumeric Customer Display Cabinet.
2. Route the display cable through the Telescope Mount, the Low Profile
Mount and the Integrated Display Swivel.
3. Connect the display cable to the 1 line Numeric/ 4 line Alphanumeric
Customer Display
4. Remove the Escutcheon on the upper cabinet.
Page 51
Chapter 3: Installing Optional Hardware Features 3-3
5. Install the 1 line Numeric/ 4 line Alphanumeric Customer Display
assembly into the upper cabinet.
6. Connect the display cable to the RS232 port on the workstation.*
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3-4 Chapter 3: Installing Optional Hardware Features
How to Install the International VFD Customer Display
Caution: Do not connect the VFD to a power source that is already powered on.
Integrated Mount International VFD Customer Display (Low
Profile/ Telescope)
1. Remove the Integrated Display Bracket from the back of the International
VFD Customer Display Cabinet.
2. Route the display cable through the Telescope Mount, the Low Profile
Mount and the Integrated Display Swivel.
3. Connect the display cable to the International VFD Customer Display
4. Remove the Escutcheon on the upper cabinet.
5. Install the International VFD Customer Display assembly into the upper
cabinet.
6. Connect the display cable to the RS232 port on the workstation.*
* Note: Cable Routing procedure for 7448 workstation -Hard disk
model
1. Lay the 7448 workstation on its side.
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Chapter 3: Installing Optional Hardware Features 3-5
2. Insert the customer display cable into the hole.
3. When you get the DB-9 end of the customer display cable to feed through,
you need to turn it up and over to the left as you see in the picture below.
Once the connector can go through, pull the customer display cable from
the bottom of the workstation.
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3-6 Chapter 3: Installing Optional Hardware Features
4. Connect the DB-9 connector to the RS232 port on the workstation.
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Chapter 3: Installing Optional Hardware Features 3-7
How to Install the 5972 2x20 Remote Customer Display
1. Place the Display Mount on the desired surface within or 4 meters (13feet)
of the host workstation.
2. Determine if the cable should be routed down through the mounting
surface or if it should be run on top of the surface.
3. Secure the Mounting Plate with 4 screws provided.
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3-8 Chapter 3: Installing Optional Hardware Features
4.Connect the 5972 Display Cable to the RS232 port on the workstation.
5972 Remote RS232 Cable
497-045679 - 4 M
1416-C279-0040
Customer
Display
Power
Brick
5. Connect the 5972 Display Cable Power Pigtail to the Power Brick. Plug the
Power Brick into an AC outlet.
Page 57
How to Install the MSR
1. Remove the Lower Cabinet.
See Removing the Lower Cabinet in Chapter 2 of the NCR 7448 Hardware
Service Guide.
2. Cut off the protrusion on the Lower Cabinet.
Chapter 3: Installing Optional Hardware Features 3-9
3. Secure the MSR on the Upper Cabinet with the two screws.
4. Connect the MSR connector to the J1 connector on the Personality Board.
5. Route the MSR cable in the cable clamp.
Page 58
3-10 Chapter 3: Installing Optional Hardware Features
How to Install the Server Lock
1. Remove the Lower Cabinet.
See Removing the Lower Cabinet in Chapter 2 of the NCR 7448 Hardware
Service Guide.
2. Disconnect the Keyboard cable from the cable connector on the
workstation.
3. Take out the Keyboard.
See Removing the Keyboard/ 176 Key Keyboard in Chapter 2 of the NCR
7448 Hardware Service Guide.
4. Remove the knockout with a screw driver.
5. Insert the cable of the Server Lock and fix the cable by holding with the
stopper.
Page 59
6. Attach the Server Lock.
Chapter 3: Installing Optional Hardware Features 3-11
7. Connect the cable of the Server Lock to the J7 connector on the Personality
Board.
Page 60
3-12 Chapter 3: Installing Optional Hardware Features
How to Install the PCMCIA Expansion Board
1. Remove the Lower Cabinet.
See Removing the Lower Cabinet in Chapter 2 of the NCR 7448 Hardware
Service Guide.
2. Install the PCMCIA Expansion Board over the Main processor Board.
Confirm the board connection (J18) to the Main Processor Board.
3. Fix the Board with three screws on the Main Processor Board.
Install a PCMCIA card into the board from the windows of the chassis.
Page 61
Chapter 3: Installing Optional Hardware Features 3-13
How to Install the Compact Flash I/F Board
Caution: Before proceeding with any disassembly of the Base Unit, turn off the
power and disconnect the AC Power Cord.
This instruction shows how to install the Compact Flash I/F Board to the Flash
Disk Model Workstation or the Hard Disk Model workstation. The workstation
can install either PCMCIA expansion or Compact Flash I/F board.
1. Remove the Lower Cabinet*
2. Disconnect all the cables from the cable connectors on the workstation
3. Remove the bracket for the AC Adapters of Workstation and the AC
Adapter for a printer if it exists*
4. Remove the chassis*
5. Remove the PCMCIA Board (if it is installed) and the Personality Board*
6. Connect the Flat Cable to the IDE (J7) connector on the MediaGX
Processor Board
J7
Flat C able
Page 62
3-14 Chapter 3: Installing Optional Hardware Features
7. Replace the the Personality Board
* See disassembly procedure of each component in Chapter 2 of the NCR 7448
Hardware Service Guide.
Note: After installing the Hard Disk Drive, AC Adapter for a printer will
not be located in the cabinet. Please locate the AC Adapter out of the cabinet.
8. Install the Compact Flash I/F Board over the Main Processor Board.
Connect the Flat Cable for the Compact Flash I/F Board to the IDE (J1)
connector and connect the Flat Cable for Hard Disk Drive (if it is installed)
to the IDE (J2) connector on the Compact Flash I/F Board.
Flat cable to HDD
J2
J1
Flat C able
J4
Compact Flash I/F board
9. Fix the Board with three screws on the Main Processor Board.
10. Set the Jumper(J4) on the Compact Flash I/F Board to configure the
Compact Flash Card as a Master IDE device or a Slave IDE device.
If HDD exists, J4 position should be 1-2.(Default setting)
If HDD does not exist, J4 position should be 2-3.
Chapter 3: Installing Optional Hardware Features 3-15
11. Detach the NiCad Battery (if it is installed) from the chassis and attach the
Core-Ferrite and the Flat Calbe to the chassis
12. Replace the chassis to the Upper Cabinet
Flat Cable
Core Ferrite
Cable Clamp
Remove bettery pack
Attach Core-Ferrite
at the corner
13. Attach the AC bracket for Hard Disk Model to the Upper Cabinet
Page 64
3-16 Chapter 3: Installing Optional Hardware Features
14. Connect the cable connectors
Page 65
Chapter 3: Installing Optional Hardware Features 3-17
15. Attach the Hard Disk on the AC bracket
Page 66
3-18 Chapter 3: Installing Optional Hardware Features
How to Install the Optional Security Cover for the Compact
Flash Card Slot
The Cover may be installed to discourage removal of a Compact Flash Card
from the workstation by unauthorized persons. Installation is optional and does
not affect function of the Compact Flash Card.
1. First, place the Cover over the Compact Flash opening of the rear panel by
inserting the hook into the slot directly under the opening. Slide towards
the left until the hole aligns over the screw mount at the right of the
opening.
2. Fit the screw through Cover and tighten.
2
1
Page 67
Chapter 3: Installing Optional Hardware Features 3-19
How to Install the Compact Flash Card (Type 1 or Type 2)
Caution: Before installing or removing a Compact Flash Card, turn off the
power. The workstation does not recognize any compact flash card when the
card is installed while the workstation is powered on. In worst case, any data in
a compact flash card is destroyed or permanent damage may occur.
The following figure shows how to install the Compact Flash Card into the
Compact Flash Disk I/F board. If the installed card is not recognized correctly,
check the Jumper(J4) on the Compact Flash I/F Board. (Refer to How to install
the Compact Flash I/F Board)
Page 68
3-20 Chapter 3: Installing Optional Hardware Features
How to Install the Hard Disk
Caution: Before proceeding with any disassembly of the Base Unit, turn off the
power and disconnect the AC Power Cord.
This instruction shows how to install the Hard Disk to the Flash Disk Model
Workstation.
1. Remove the Lower Cabinet*
2. Disconnect all the cables from the cable connectors on the workstation
3. Remove the bracket for the AC Adapters and the AC Adapter for a printer
if it exists*
4. Remove the chassis*
5. Remove the PCMCIA Board and the Personality Board*
6. Connect the Flat Cable to the IDE (J7) connector and remove the Flash
Disk on the MediaGX Processor Board
7. Replace the PCMCIA Board and the Personality Board
* See disassembly procedure of each component in Chapter 2 of the
NCR 7448 Hardware Service Guide.
Note: After installing the Hard Disk Drive, AC Adapter for
a printer will not be located in the cabinet. Please locate the AC
Adapter out of the cabinet.
Page 69
Chapter 3: Installing Optional Hardware Features 3-21
8. Detach the NiCad Battery (if it exists) from the chassis and attach the
Core-Ferrite and the Flat Calbe to the chassis
9. Replace the chassis to the Upper Cabinet
Page 70
3-22 Chapter 3: Installing Optional Hardware Features
10. Attach the AC bracket for Hard Disk Model to the Upper Cabinet
Page 71
Chapter 3: Installing Optional Hardware Features 3-23
11. Connect the cable connectors
12. Attach the Hard Disk on the AC bracket
Page 72
3-24 Chapter 3: Installing Optional Hardware Features
Page 73
Chapter 3: Optional Hardware Features 1
Chapter 4: Setup
Introduction
This section describes how to run the System Setup Program on the workstation
after successfully installing the hardware.
The System Setup Program set the NCR 7448 components and offers the
following functions:
• Shut down/ Reboot the NCR 7448 Workstation
• Change the workstation system parameters
• Self diagnostics
• Install software
• Backup/ Restore files
• Support the functions which the user offers
• Support for the LCD system and 2 x 20 Operator Display system
Note: When you use the 2x20 Operator Display follow the
same procedure as the LCD Operator Display.
Note: The Windows 98 user needs to install the “NCR 7448
Platform Software for Windows 98.” Refer to Appendix B for the
installation procedure.
Page 74
4-2 Chapter 4: Setup
How to Use Installation Main Menu
To open the Installation Main Menu, perform the following procedure.
Note: It is possible to install software with the 176-key Micromotion Keyboard
or the 80-key Conventional Keyboard; however, the PS/2 keyboard or the USB
keyboard is necessary when you need to use special characters for such settings
as Computer Name, Workgroup, and Domain.
Turn on the NCR 7448 Workstation
The NCR 7448 Workstation with KEYLOCK
Turn on the NCR 7448 Workstation, insert the MA key into the mode switch,
and turn it
to EX-Position to power it up.
The NCR 7448 Workstation without KEYLOCK
Turn on the NCR 7448 Workstation by pressing power switch
POST (Power On Self Test) Function
The NCR 7448 Workstation boots up and performs POST function.
If any error is detected during POST, perform the possible remedies and try this
step again. See POST Diagnostics in Appendix A: BIOS.
Installation Main Menu
When POST are completed, the NCR 7448 Workstation displays the
Installation Main Menu and prompts you to select one of the following
functions.
0: EXIT
• POWER OFF
• REBOOT
• GO TO DESKTOP
Page 75
Chapter 4: Setup 4-3
1: SYSTEM SETTING
• REPORT
• PERIPHERAL PARAMETERS
• DATE/TIME *
• NETWORK *
• CONFIGURATION *
2: DIAGNOSTICS
• TERMINAL
• DISPLAY
• PRINTER
• SCANNER
• OTHERS
3: INSTALL APPLICATION *
• STORAGE CARD
• LAN
4: BACKUP/RESTORE *
•STORAGE CARD
5: OS MAINTENANCE *
• STORAGE CARD
• LAN
6: USER MENU
* The System Setup Program for Windows 98 does not support the functions
indicated above.
Page 76
4-4 Chapter 4: Setup
Note: When you perform the following functions, the NCR 7448
Workstation prints reports:
• System Setting Report
• Diagnostics
• Install Application
• OS Maintenance
When you have printer errors follow the instructions of the error message.
See Printer Test Errors in this chapter.
Page 77
Keys Used in the System Setup Program
The following keys on the keyboard are used in the System Setup Program.
80-Key Conventional Keyboard Layout (POS Mode)
1 2 3 4 5 6 7 8 9 0
! @ # $ % ^ & * ( )
q w e r t y u F3 i o
a s d f g h j F4 k p
z x c 7 8 9 v F5 b l
Chapter 4: Setup 4-5
Home
Page
up
Page
Down
4 5 6 Tab F6 n m
F1 Up F2 1 2 3 SpaceF7 ,
Left Down Right 0 .
Enter
P1
F8 BS Esc
Note: The keys in gray color are NUM PAD Keys.
Delete
Page 78
4-6 Chapter 4: Setup
176-Key Micromotion Keyboard Layout (POS Mode)
1 2 3 4 5 6 7 8 9 0
! “ # $ % & ‘ ( ) - =
Q W E R T Y U I O P @
A S D F G H J K L ? ,
* Z X C V B N M / \ .
ALT
F4
< > + ; : [ ]
Tab
CTL
F6
CTL
F7
CTL
F8
CTL
F9
CTL
F10
q w e r t y u i o p
a s d f g h j k l
ALT
F5
ALT
F6
F1 F2
F3 F4 Esc End
F5 F6
F7 F8
F9 F10
z x c v b n m
ALT
F7
ALT
F8
Insert
SFT
F9
Left
CTL
F1
ALT
F11
Up
Hom
Down
F9
e
ALT
F10
Page
Up
Page
Down
SFT
F10
Right
CTL
F2
Delet
e
Spac
e
7 8 9
4 5 6
1 2 3
0 .
Note: The keys in gray color are NUM PAD Keys.
ALT
F1
ALT I
F12
ALT
F2
ALT
F3
ALT A ALT
B
^ _ ` ~
ALT
C
ALT D ALT
E
ALT F ALT G ALT
H
ALT J ALT K ALT L ALT
M
SFT
F3
Enter
* | BS
SFT
SFT
F4
-
+
F5
P1
SFT
F6
SFT
F7
SFT
F8
CTL
F3
CTL
F4
{
}
CTL
F5
Page 79
EXIT
How to Power Off the Workstation
Chapter 4: Setup 4-7
1. Press 0 to select the EXIT Menu
2. Press 1 to select the POWER OFF Menu
3. Press 1 to power off the workstation
Page 80
4-8 Chapter 4: Setup
How to Reboot the Workstation
1. Press 0 to select the EXIT Menu
2. Press 2 to select the REBOOT Menu
3. Press 1 to reboot the workstation
Page 81
How to Go to Desktop
Chapter 4: Setup 4-9
1. Press 0 to select the EXIT Menu
2. Press 3 to select the GO TO DESKTOP Menu
3. Enter the password and press the ENTER key or P1 key
Note: The password changes everyday and the change is
based on the following logic:
Page 82
4-10 Chapter 4: Setup
Sequence Description
Password X1 X2 X3 X4 X5 (5 Digits)
X1 Right digit of Year + 5 right justified digit (1999) would
mean: X1 = (9 + 5 = 14) = 4
X2 Right digit of Month x 9 right justified (Oct = 10) would
mean: X2 = (0 * 9 = 0) = 0
X3 Last (rightmost) digit of Day of month + 1 right justified
digit (Day of month = 12) would mean: X3 = (12 + 1 =
13) = 3
X4 Right digit of Year + 8 right justified digit (1999) would
mean: X4 = (9 +8 = 17) = 7
X5 Right digit of Month + 3 right justified digit (Feb = 2 )
6. To change Baud Rate, Character Bit, Parity Bit, Stop Bit, and POWER
options, follow the same procedure as just explained for the Device Name
in Steps 4 and 5.
7. Press 0 to return to the PERIPHERAL Menu
Page 88
4-16 Chapter 4: Setup
How to Set Peripheral Parameters for USB ports
(Microsoft Windows 98 Only)
1. Press 1 to select the SYSTEM SETTING Menu
2. Press 2 to select the PERIPHERAL Menu
Page 89
Chapter 4: Setup 4-17
3. Select the USB port
4. Select thr RS-232C port
5. Press 1 to change the Device Name.
6. Press 2 to go to next function
7. To change Baud Rate, Character Bit, Parity Bit, Stop Bit, and POWER
options, follow the same procedure as just explained for the Device Name
in Steps 4 and 5.
8. Press 0 to return to the PERIPHERAL Menu
Page 90
4-18 Chapter 4: Setup
How to Set Peripheral Parameters for MSR
1. Press 1 to select the SYSTEM SETTING Menu
2. Press 2 to select the PERIPHERAL Menu
3. Press 7 to select MSR
4. Press 1 to change the MSR Type: ISO or JIS2.
5. Press 0 to return to the PERIPHERAL Menu.
Note: The System Setup Program for Windows98 supports only ISO type.
Page 91
How to Set Date/ Time
* The System Setup Program for Windows 98 does not support this function.
1. Press 1 to select the SYSTEM SETTING Menu
2. Press 3 to select the DATE/ TIME Menu
3. Select one of the options
• SET DATE >> Go to step 4
• SET TIME >> Go to step 8
• SET TIME ZONE >> Go to step 12
Chapter 4: Setup 4-19
Page 92
4-20 Chapter 4: Setup
Set Date
* The System Setup Program for Windows 98 does not support this
function.
4. Press 1 to select the DATE Menu
5. Press 1 to change the DATE
6. Enter the DATE in the MM/DD/YY and press the ENTER key or P1 key
7. Press 0 to return to the DATE/ TIME Menu
Page 93
Chapter 4: Setup 4-21
Set Time
* The System Setup Program for Windows 98 does not support this function.
8. Press 2 to select the TIME Menu
9. Press 1 to change the TIME
10. Enter the TIME in the HH:MM: SS format and press the ENTER key or P1
key
11. Press 0 to return to the DATE/ TIME Menu
Page 94
4-22 Chapter 4: Setup
Set Time Zone
* The System Setup Program for Windows 98 does not support this function.
12. Press 3 to select the TIME ZONE Menu
13. Press 1 to change the TIME ZONE
14. Press 0 to return to the DATE/ TIME Menu
Page 95
How to Set Terminal Name
* The System Setup Program for Windows 98 does not support this function.
Chapter 4: Setup 4-23
1. Press 1 to select the SYSTEM SETTING Menu
2. Press 4 to select the NETWORK Menu
3. Press 1 to select the TERMINAL NAME Menu
4. Press 1 to change the TERMINAL NAME
Page 96
4-24 Chapter 4: Setup
5. Enter the TERMINAL NAME which consists of alpha (capital letter) and
6. Press the ENTER key or P1 key to set the TERMINAL NAME
7. Press 0 to return to the NETWORK Menu
How to Set Domain
* The System Setup Program for Windows 98 does not support this function.
numeric (Min.1 character - Max 15 characters)
Caution: The TERMINAL NAME should start with an alphabet character.
After the first character you can use alphanumeric, minus (-,) and underline
( _ ).
Page 97
Chapter 4: Setup 4-25
1. Press 1 to select the SYSTEM SETTING Menu
2. Press 4 to select the NETWORK Menu
3. Press 2 to select the DOMAIN Menu
4. Press 1 to change the DOMAIN
5. Enter the DOMAIN which consists of any character or you can leave the
DOMAIN blank
6. Press the ENTER key or P1 key to set the DOMAIN
7. Press 0 to return to the NETWORK Menu
Page 98
4-26 Chapter 4: Setup
How to Set IP Address
* The System Setup Program for Windows 98 does not support this function.
1. Press 1 to select the SYSTEM SETTING Menu
2. Press 4 to select the NETWORK Menu
3. Press 3 to select the IP ADDRESS Menu
4. Press 1 to change DHCP
5. Press 2 to go to next function
6. Press 1 to change the IP ADDRESS
Page 99
Chapter 4: Setup 4-27
7. Enter the IP ADDRESS and press the ENTER key or P1 key
8. To change the SUBNET MASK and the GATEWAY, follow the same
procedure as just explained for the IP ADDRESS in Steps 5, 6 and 7.
9. Press 0 to return to the NETWORK Menu
Page 100
4-28 Chapter 4: Setup
How to Set Name Server
* The System Setup Program for Windows 98 does not support this function.
1. Press 1 to select the SYSTEM SETTING Menu
2. Press 4 to select the NETWORK Menu
3. Press 4 to select the NAME SERVER Menu
4. Press 1 to change the PRIMARY DNS
5. Enter the PRIMARY DNS and press the ENTER key or P1 key
6. Press 2 to go to next function
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