Nautilus NH-1800 Operator's Manual

NH-1800 Operator Manual
Copyright Nautilus Hyosung Inc. 2007 · 2008 All right reserved
Revision Record
Date Page Version Description of Change
August 2007 All 1.0 New Publication
January 2008
Chapter
2,4,5,6
1.1
- Modification of pictures in Chapter 4, 5.
- Chapter 6 : Addition of AP Software
- Updating “Description of Precaution Symbols” in the
Chapter2.
Table of Contents
1. Introduction
1.1 About NH-1800 ···································································································· 1-2
1.2 Features ················································································································ 1-2
1.3 What is in this Manual ·························································································· 1-3
2. Precautions for Safety
2.1 Overview ···············································································································2-2
2.2 Description of Precaution Symbols ···································································· 2-3
3. Hardware Specifications
3.1 Dimension ·············································································································3-2
3.2 Component Locations ·························································································3-3
3.3 LCD & Customer Keypad ·····················································································3-4
3.4 Cash Dispenser Unit ·····················································································3-5
3.5 Receipt Printer ······································································································3-6
3.6 Magnetic Card Reader ························································································3-7
3.7 Main Control Board ······························································································3-8
3.8 Operating Environment ·······················································································3-9
4. Installation
4.1 Installation Requirements and Necessary Tools ·············································4-2
4.2 Unpacking ···········································································································4-4
4.3 Physical Installation ··························································································4-5
4.4 Hardware Installation ··························································································4-7
5. Operating Instructions
5.1 Opening and Closing the Door ············································································5-2
5.2 Replenishing the Cash Cassette ·········· ·· ··· ································ ·· ·· ··· ·· ·· ·· ·· ··· ········5-8
5.3 Emptying the Reject Bin ············································································5-11
5.4 Loading the Receipt Paper ············································································5-12
5.5 How to clear a Receipt Jam ···········································································5-15
5.6 How to clear Jam ··········································································· 5-16
6. Operator Functions
6.1 Basic System Operation ····················································································· 6-2
6.2 Settlement ····················································································· 6-7
6.3 Journal ··················································································· 6-16
6.4 Report ··················································································· 6-27
6.5 Diagnostics ··················································································· 6-35
6.6 Customer Setup ··················································································· 6-46
6.7 System Setup ··················································································· 6-59
6.8 Host Setup ··················································································· 6-77
6.9 Transaction Setup ················································································· 6-101
7. Appendix A. System Specifications ·························································································7-2 B. Bill Conditions (Acceptable/Unacceptable) ························································· 7-4 C. Receipt Paper Specifications ··············································································7-9 D. Magnetic Card Specifications ··········································································· 7-10 E. Operating and Changing the Electronic Combination Lock ················· ···········7-11
F. Error Codes ············································································7-13
G. How to Clear NV-RAM ············································································7-32 H. AP Software ············································································7-34
NH-1800 1. Introduction
1
1-
Chapter 1. Introduction
NH-1800 1. Introduction
2
1-
1. Introduction
1.1 About the NH-1800
The NH-1800 is designed to meet the everyday demands of immediate cash needs for individuals with a compact size to fit in virtually any place. This Automated Teller Machine (ATM) is connected to a network processor to verify accounts and any other inquires through the insertion of a customer’s card. The NH-1800 is easy to use, easy to service and is able to support customer’s needs.
1.2 Features
H/W Features
z Mechanical combination lock z Electronic combination lock (optional) z 7 inch wide TFT LCD z 480 × 234 Resolution of back-lit LCD z Dial-up telephone line instead of expensive leased line z 1,000 new notes capacity (USD) z DIP type magnetic card reader z Automated receipt printer paper loading z Thermal receipt printer for high speed printing with graphics z Modular design for easy maintenance
Functional Features
z Electronic journal with up to 2,000 transactions, up/down loading supported z Supports English, Spanish, French, Korean and Japanese z Detailed average history report feature z Quick setup feature z Advertisement feature for store promotion z Error code description for easy to service
NH-1800 1. Introduction
3
1-
1.3 What is in this manual
This NH-1800 Automated Teller Machine Manual contains all information needed for normal operational use.
This manual contains Unit Specifications, ATM Opening & Closing Procedures, Operator Functions, Customer Transactions, Error Recovery and etc.
Some of the information in this manual may differ according to the network processor to be connected.
NH-1800 2. Precautions for Safety
12-
Chapter 2. Precautions for Safety
NH-1800 2. Precautions for Safety
22-
2. Precautions for Safety
2.1 Overview
Common Precaution for Safety
Please read the following instructions before operating equipment.
z Operate equipment in the order outlined in this manual. z Follow precautions indicated in this manual, as well as the equipment itself.
Failure to properly address these precautions may lead to injury or damage to the product.
z Avoid operations not addressed in this manual. z If you cannot remedy system problems using the methods outlined in this manual,
please refer to contact information listed in the manual.
Precautions outlined this manual provide information on safe and proper handling of the product. No n-compliance of the precautions may result in injury or damage to the product. This precaution symbol with sample term tells you safety warnings during equipment handlings.
NH-1800 2. Precautions for Safety
32-
2.2 Description of Precaution Symbols
Symbol Description
Electrical Shock
• Do not remove cover. Only a maintenance engineer is allowed to open the cover.
• Do not touch. You may receive electric shock.
• Make sure to turn off the power when servicing the equipment.
High Temperature
• Do not touch the equipment when it is running.
• The equipment can get extremely hot and may cause a burn.
• Make sure to close the cover before running the equipment.
Be Careful when Moving
• The equipm ent is heavy. Make sure at least 2 people to lift or move the equipment.
• Do not attempt to move the equipment alone. You may be injured by dropping the heavy equipment.
Fire Hazard
• Place the equipment in an area away from any combustible materials.
• The equip ment may catch on fire from overheating or shor t circuit of the power supply unit.
Disassembly
• Do not disassemble or modify the equipment unless you are a certified engineer.
• Contact the service center for maintenance, adjustments and repairs.
• Improper disassembly may cause fire or electrical shock.
Fall down
• Do not place the equipment where th e floor cannot su stain the we ight of the equipment, or on slanted or unstable surface.
• Equipment may fall down and cause injury or damage.
NH-1800 2. Precautions for Safety
42-
Symbol Description
Unplug the Equipment
• Stop using the equipment immediately if it smokes, emits an unusual smell, makes abnormal sounds, or if liquids or other foreign materials enter the equipment.
• If the above-mentioned abnormalities occ ur, immediately turn off the power, unplug the equipment and contact the service center.
• If you ignore these symptoms, the equipment may catch on fire or cause electric shock.
CAUTION!!
1. TO REDUCE THE RISK OF FIRE, USE ONLY No. 26 AWG OR LARGER TELECOMMUNICATION LINE CORD
2. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSED OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
3. FOR PLUGGABLE EQUIPMENT, THE SOCKET-OUTLET SHALL BE INSTALLED NEAR THE EQUIPMENT AN SHALL BE EASILY ACCESSIBLE
4. THE EQUIPMENT IS TO BE SECURED T O TH E BUILDING STRUCTURE BEFORE OPERATION
NH-1800 3. Hardware Specifications
3-
1
Chapter 3. Hardware Specifications
NH-1800 3. Hardware Specifications
3-
2
3. Hardware Specifications
3.1 Dimensions
Fig. 3.1 NH-1800 Dimension
Width x Length x Height : 410 x 580 x 1304 (mm)
NH-1800 3. Hardware Specifications
3-
3
3.2 Component Locations
Fig. 3.2 Component Location
¾
Display
7” (480 x 234) TFT Color LCD 4ⅹ2 Function Key(NDC)
¾ Printer
3” Thermal Printer Electronic journal
¾ Safe Security
UL291 Business Hour Mechanical combination lock and
key lock
Optional Electronic lock and
key lock Cencon 2000 lock
¾ ADA Compliance
¾ Front Access
¾ Illuminated Topper
¾ Card Reader
DIP Type
¾ Keypad
4x4 Numeric key
¾ Voice Guidance for ADA
¾ Cash Dispenser
Spray tray Type
¾ Communication
TCP/IP, Dial-up
NH-1800 3. Hardware Specifications
3-
4
3.3 LCD & Customer Keypad
Fig 3.3 LCD & Customer Keypad
LCD
z Screen Size : 7.0 z Wide TFT Color z Resolution : 480 × 234 pixels
Keypad
z 10 Alphanumeric ,3,4, CANCEL, CLEAR, ENTER, BLANK Keypads z 8 Function Keys z Each Keypads has integral raised Braille symbols
ADA Port
(optional)
z Voice assisted operation available through the headphone jack on the front bezel
NH-1800 3. Hardware Specifications
3-
5
3.4 Cash Dispenser Unit
Fig. 3.4 Cash Dispenser Unit
Cash Dispenser Unit
z Dispensing speed : 4 notes/second z Capacity of 1,000 new notes z Reject bin with capacity of 200 notes z Low level cassette detection z Double note detect module z Dispensing way : Spray tray type
NH-1800 3. Hardware Specifications
3-
6
3.5 Receipt Printer
Fig. 3.5 Receipt Printer
Receipt Printer
z 3" Thermal line printer with cutter z 100mm/sec Printing Speed z Semi-Automatic roll paper setting z Support graphics / Bar Code printing z See Appendix C : RECEIPT PAPER SEPECIFICATIONS
NH-1800 3. Hardware Specifications
3-
7
3.6 Magnetic Card Reader
Fig. 3.6 Magnetic Card Reader
Magnetic Card Reader
z Dip type Card Reader (ISO Track 1 & 2) z Card read timing : Ejection z Readable ejection speed : 6 inches ~ 39.3 inches/second z MTBF : 1 million passes z See Appendix D : MAGNETIC CARD SPECIFICATIONS
MTBF : Mean Time Between Failures
NH-1800 3. Hardware Specifications
3-
8
3.7 Main Control Board
Fig. 3.7 Main Control Board
z CPU : ARM-9 z Memory : SDRAM (8MB), Flash Memory (16 MB) , NV-RAM : 256 KB z Operating system : POS z Serial ports : 5 Ports z SD card : 1 Port z Modem : 56 Kbps dial-up
NH-1800 3. Hardware Specifications
3-
9
3.8 Operating Environment
Power Requirements
100 ~240 Vac ±10% 3.2A 50/60Hz , 100 Watt
Power Connections
The NH-1800 ATM must be connected to a dedicated power circuit. This circuit must consist of LINE, NEUTRAL and GROUND leads connected directly to the power circuit breaker panel. This circuit cannot be shared with any other equipment.
Phone Line Requirements
The NH-1800 ATM must be connected to a dedicated phone line. This line must be a direct dial “tone” or “pulse” line that is equipped with a standard telephone wall jack (RJ-11). This line cannot be shared with any other equipment at the location.
Temperature
z In storage : 32°F - 123°F (0°C ~ 40°C) z While operating : 40°F - 95°F (5°C ~ 35°C)
Humidity
z In storage : 10% < RH < 90%, Non-Condensed z While operating : 25% < RH < 85%, Non-Condensed
NH-1800 4. Installation
4-1
Chapter 4. Installation
NH-1800 4. Installation
4-2
4. Installation
4.1 Installation Requirements and Necessary Tools
z Installation condition and space
Following conditions should be met before installing equipment.
1) Temperature while operating should be between
40°F - 95°F
2) Relative humidity while operating should be between 15% < RH < 85%, Non-Condensed
3) Avoid locations where intense direct light is reflected off the LCD screen.
4) Avoid locations where strong static electricity can occur.
5) Avoid placing the product next to equipment that produce electromagnetic waves. It could interfere with data transfer.
6) The floor must allow easy wheelchair access from the front or the side.
7) Space required for servicing the machine should be considered before installation.
Fig. 4.1 Installation space #1 (Plane view)
NH-1800 4. Installation
4-3
z Tools required for installation
In order to move the machine and place it in a proper location, you should seek the help of professionals trained in moving heavy equipment.
Following tools are needed to install the machine.
- Wire cutter
- Lifter
- Screw driver (Flat, Phillips)
- Wrench (Spanner)
- Leveling tool
Fig. 4.2 Installation space #2 (Side view)
NH-1800 4. Installation
4-4
4.2 Unpacking
1 )
Unpack the machine on top of the palette.
2 )
Cut the straps that are fastened around the box with a knife. (refer to Fig. 4.3) (Be careful when cutting the straps.)
3 )
Use an appropriate tool to remove the nails from the palette. (refer to Fig. 4.4)
4 )
Remove the lid, then box from the top. Do not discard the packaging materials until you have verified any shipping damage claim. Contact your distributor immediately if you see any shipping damage.
Store the box in a safe place to re-use or discard of appropriately.
5 )
Verify the contents carefully with the packing list to be sure all items listed are included. Notify your distributor of any shortages.
6 )
If only the palette needs to be removed, lift the whole machine from the bottom and set it aside.
Fig. 4.3 Fig. 4.4
NH-1800 4. Installation
4-5
4.3 Physical Installation
To install the NH-1800 ATM, perform the following steps.
1)
Place the “Anchor bolts locate sheet” at the place where the machine is to be installed.
(refer to Fig. 4.5)
2)
Place the system on a flat surface, the system has a tendency to tip over if the surface is over 10 degrees. (refer to Fig 4.6) Be careful when opening the top or bottom of the machine s it will be off balance
3)
Place the Anchor nuts into the ground according to the anchor bolts locate sheet.
(4 places)
4)
Place the NH-1800 on top of the sheet.
5)
Open the Security cover with the key provided.
6)
Using the supplied combination (factory preset at 50-25-50) open the Security Door.
This combination should be changed as soon as possible. Refer to Appendix B for instructions on changing the lock combination.
7)
After the anchor nuts are in place according to the anchor holes on the bottom of the
NH-1800, tighten the anchor bolts tightly. (refer to Fig. 4.7)
Fig. 4.5
NH-1800 4. Installation
4- 6
Fig. 4.6 Fig. 4.7
NH-1800 4. Installation
4- 7
4.4 Hardware Installation
1) Verify the power voltage (110/220V) to be used and set the appropriate voltage on the power supply.
2) Verify that the telephone line to be used for the ATM is in proper working order. Hyosung
recommends the use of shielded phone line in locations with close proximity to other appliances.
3) Open the security door and remove any shipping materials and note any warning or installation
instructions.
4) Remove the screw, which is set to hold the Cash Dispensing Unit platform in place.
5) Remove the cash cassette from the box, fill the cassette with the appropriate amount of notes,
and place it in the Cash Dispensing Unit carefully. Place the appropriate denomination label on the front of the cassette.
6) Before closing the vault, thoroughly test the combination lock by locking and unlocking the lock
several times. It is much easier to diagnose potential lock problems before shutting the door
7) Open the top of the ATM. Place the receipt paper in the Receipt Printer. The paper prints only
on one side (shiny side) always check the roll when you install paper. Place the roll so that the coated side (shiny side) will be facing up.
8) Connect the Power cable and telephone cable to the appropriate outlets on the wall.
(verify once again if the power voltage is 110V or 220V)
9) Turn the power on and verify if all systems are operational. If any part of the system is not
operational then an error code will be displayed. Verify with the Error Code and follow the appropriate steps. If the error is not corrected please contact your local distributor. Set all the system parameters. For more detailed information refer to Chapter 6 and Chapter 7.
NH-1800 5. Operating Instructions
5 - 1
Chapter 5. Operating Instructions
NH-1800 5. Operating Instructions
5 - 2
5. Operating Instructions
5.1 Opening and Closing the Door
5.1.1 Opening and Closing the Security Cover and Door
1) Turn the Security Cover key clockwise to open the Security Cover.
2) To unlock the Combination Lock, please refer to
5.1.2 and 5.1.3.
3) Turn the Security Door Handle counterclockwise,
then pull the Security Door to open it.
4) Take the reverse order of above description to close the Security cover and door.
NH-1800 5. Operating Instructions
5 - 3
5.1.2 How to open the mechanical combination lock
Make sure that this lock would be set 50-25-50 as factory default setting.
1) Turn to the counterclockwise for more than four times and set to “50.”
2) Turn to the clockwise and stop at “25” at the third times.
3) Turn to the counterclockwise and stop at “50” at the second times.
4) Turn to the clockwise until the dial does not move any more.
Note: The center scale mark is used to open the safe unit
5) The safe door will open when turning the handle to counterclockwise.
NH-1800 5. Operating Instructions
5 - 4
5.1.3 How to set the new password
For example, let's assume that you would like to set the following number (10-50-70)
1) Open the safe door as described in the above.
2) To close the mechanical lock, turn the handle to clockwise with the door opening
3) Turn to the counterclockwise for more than four times and set to “50” at left scale indicator as shown in the Fig.5.1.
4) Turn to the clockwise and stop at “25” at the third time as shown in the Fig.5.2.
5) Turn to the counterclockwise and stop at “50” at the second times as shown in the Fig.5.3.
6) Push the change bar completely until it is held by the dial change home (Fig.5. 4) inside the safe door and turn to the clockwise by 90 degrees (Fig.5.5).
.
Fig.5.1 Fig.5.2
Note: The left scale mark is used to
change the password.
Fig.5.3
NH-1800 5. Operating Instructions
5 - 5
Fig.5.4 Fig.5.5
7) Turn to the counterclockwise more than four times and position at left scale indicator to “10” (target number to change).
8) Turn to the clockwise for three times and position the scale to “50” (target number to change).
9) Turn to the counterclockwise for two times and position the scale to “70” (target number to change).
Fig.5.6 Fig.5.7
NH-1800 5. Operating Instructions
5 - 6
Fig.5.8
10) When password setting is completed, turn the change bar counterclockwis e and remove it from
the safe as shown in the Fig.5.9.
11) When password setting is completed, try to turn the dial more than a couple of times while the door is open to see if the door is opened or not. (Make sure to run the open/close test for at least two or three times.)
12) When all setting is completed, inform the password to the person in charge while paying attention to password disclosure or lost.
Note: Special attention must be paid and lost dial number cannot be restored.
Fig.5.9 Fig.5.10
Note: Do not use number 25 – 35 as the last password number.
NH-1800 5. Operating Instructions
5 - 7
5.1.4 Opening and Closing the Front Panel
1) Insert the Front Panel key and turn it clockwise.
2) Please pull the Front Panel outward.
3) Take the reverse order of above description to close the Front panel.
NH-1800 5. Operating Instructions
5 - 8
3) Place the cash cassette on a flat level platform and turn the cassette key clockwise to unlock the cassette cover. Then lift the cassette cover.
5.2 Replenishing the Cash Cassette
1) Open the Security Cover and Door.
(Please see 5.1.1 Opening and Closing the
Security Cover and Door.)
2) With one hand holding the cash cassette handle and the other hand supporting the cash cassette from the bottom, pull it out carefully.
NH-1800 5. Operating Instructions
5 - 9
NOTE :
1. Fan the notes so that the notes do not stick together.
2. Remove all notes with holes or notes that are torn.
3. Unfold the folded notes.
4. Place the notes correctly. Refer to below figure.
6) After closing the cassette cover, turn the key counterclockwise
4) Pull the cash plate back until it is locked against the cash plate latch. And then, replenish the cash cassette. (Refer to note below.)
5) After replenishing the cash cassette, release the
cash plate from the cash plate latch and allow it gradually to take up its position behind the notes.
NH-1800 5. Operating Instructions
5 - 10
7) With one hand holding the cash cassette handle
and the other hand supporting the cash cassette from the bottom, place the cash cassette carefully on the set guide of the Cash Dispensing Unit and push it in until it is locked in place.
8) Close the Security Door.
NH-1800 5. Operating Instructions
5 - 11
5.3 Emptying the Reject Bin
3 ) Close the reject bin cover.
Never recycle any rejected note into the cassette.
2 ) Remove the notes in the reject bin.
1 ) Open the reject bin cover.
NH-1800 5. Operating Instructions
5 - 12
5.4 Loading the Receipt Paper
1) Open the Front Panel with key and pull this outward completely with hands. (Please see the Chapter 5.1.2)
2) Prepare the new paper roll. Please see the
NOTE described below
3) Remove the green paper holder by carefully pulling it off and add the receipt paper into the spindle. And then insert the green paper holder tightly again to fix it.
NOTE:
1. Make sure the roll is in its proper roll form. (A deformed roll may cause jamming problems)
2. When replacing the new roll, make sure the end of the roll paper has a clean cut. (See the below
figure.)
NH-1800 5. Operating Instructions
5 - 13
4) The shiny side of the paper should be faced up
to be printed properly and the metallic tension guide should be surrounded with paper to reduce the tension during feeding
5) Insert the leading edge of paper into the
loading guide of the receipt printer slowly. When the machine is initialized, the paper is going to start feeding
6) If the paper does not feed at all during
initializing, make sure that paper has a CLEAN CUT at the end and the green lever behind the transport path is on its right place (It must not be lifted up).
7) When finished loading paper, close the Front
Panel and remove the key.
NH-1800 5. Operating Instructions
5 - 14
NOTE: THE BASIC MECHANISM OF RECEIPT PRINTER
NH-1800 5. Operating Instructions
5 - 15
5.5 How to Clear a Receipt Jam
1) Open the Front Panel with key and pull this outward completely with hands. To remove a jammed paper inside transport path, press the green lever down to release the lower roller assembly.
2) To take out a jammed paper in front of transport
path, lift up the transparent window guide and remove the jamming receipt carefully.
3) After finishing clearing the receipt, load the
receipt paper properly. Please make sure to return the green lever to its right place one more time before closing the Front Panel. When finished loading paper, close the Front Panel and remove the key.
NH-1800 5. Operating Instructions
5 - 16
1) Pull the rail of cash dispenser outward on the bottom of the cash dispenser.
2) Turn the pulley located in left upper in order to move jammed note into a well removed position
3) Take out the jammed note carefully.
5.6 How to Clear Jam
NH-1800 6. Operator Functions
6 - 1
Chapter 6. Operator Functions
NH-1800 6. Operator Functions
6 - 2
6. Operator Functions
6.1 Basic System Operation
6.1.1 Accessing the Operator Function Menu
6.1.1.1 General Method
1) Turn on the NH-1800. The system will automatically be initialized and run the status check once when the NH-1800 is turned on. The system will attempt to connect to the host.
2) If the host connection is established, the display
will show “IN SERVICE”
screen.
Press the CANCEL, CLEAR, ENTER key simultaneously and then press 1, 2, 3 keys in order.
3) Enter the Operator Password and press ENTER. If the wrong password is entered, the screen will be back to “ENTER PASSWORD” screen.
The factory default Operator Password is “555555”.
NH-1800 6. Operator Functions
6 - 3
4) If the correct password is entered, the OPERATOR FUNCTION menu will be displayed.
Fig. 6.1 General Method
NORMAL
------- 0 0 0 0 0
NH-1800 6. Operator Functions
6 - 4
6.1.1.2 When an Error Occurs
1) When an error occurs, please press CANCEL, CLEAR, ENTER simultaneously and then press 1, 2, 3 in order.
ote: If the machine goes out of service, The error code will not always appear on the screen. If you do not see an error code, enter operator function and go to reports. Look in the error summary for error codes
2) “ENTER PASSWORD” will be displayed and enter the Operator Password.
3) When the screen is in current display, press the OPERATOR FUNCTION key to access the OPERATOR FUNCTION.
Fig. 6.2 When an Error Occurs
NH-1800 6. Operator Functions
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6.1.2 How to Use Keypad
This section will explain the basic operation of the Keypad.
Fig. 6.3.Keypad
Shift Status 0 1 2 3 4 5 6 7 8 9
Upper
+
-
=
Space
Q
Z
A B C
D E F
G H
I
J K L
M N O
P R S
T U V
W
X Y
Alpha
Lower
+
-
=
Space
q z
a b
c
D
e
f
G H
I
j
k
l
m
n o
p
r
s
t u v
w
x y
Numeric
Don’t
care
0
( )
1
[ ]
2
{ }
3 < >
4
, .
5
!
$
6
‘ “
7
%
*
8
: ;
9 ?
/
F5
Table
F6
Don’t
care
The character on the current cursor position on the screen will be selected.
Fig. 6.4 Keypad Character Table
NH-1800 6. Operator Functions
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How to Enter the Character
a. The Keypad Character Table of Fig. 6.4 will appear on the bottom of the screen in all keypad
input screens. b. F5 key gives the option for Alpha or Numeric, Table mode. Default is Alpha. c. F6 key gives the option for Upper or Lowercase characters. It is valid only in the Alpha mode.
Default is Uppercase. d. The input of characters is limited to the space provided. e. Keys are in toggle fashion such as, when key “1” is pressed once it is “SPACE”, pressed twice it
is “Q”, pressed third time it is “Z” when in the Alpha mode. When the desired character is
selected, press ENTER. f. , keys move the cursor position in the Alpha or Numeric mode. In the Table mode ,
keys are used to select the character. g. F1 key is used to clear the whole screen and returns the cursor to its initial position. h. F2 key is used to clear the current line. i. F3 key is used to ignore the changes and to exit. j. F7 key is used to save the current changes and to exit.
NH-1800 6. Operator Functions
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6.2 Settlement
The Settlement Function of the Operator Function includes the following :
DAY TOTAL CASSETTE TOTAL SUBTOTAL (TRIAL) DAY TOTAL SUBTOTAL (TRIAL) CASSETTE TOTAL ADD CASSETTE #1
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6.2.1 Day total
Accessing the DAY TOTAL
1) Select ‘SETTLEMENT’ in the ‘OPERATOR FUNCTION’ menu.
2) Select ‘DAY TOTAL’ in the SETTLEMENT menu.
3) After the information is downloaded from the processor, the Day Total information will be printed from the Receipt Printer. If the GOOD message appears, press “ENTER KEY”
Fig. 6.5 DAY TOTAL
NORMAL
------- 0 0 0 0 0
NH-1800 6. Operator Functions
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Function Description
The DAY TOTAL includes all information of the ATM terminal totals and the host totals. If the host can not be connected, an “ERROR” message will be displayed and only the ATM terminal totals will be printed without verification with the host. All information will be deleted after the use of this function.
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6.2.2 Cassette total
Accessing the CASSETTE TOTAL
1) Select ‘SETTLEMENT’ in the ‘OPERATOR FUNCTION’ menu.
2) Select ‘CASSETTE TOTAL’ in the SETTLEMENT menu.
The Cassette Total information will be printed from the Receipt Printer. If the GOOD message appears, press “ENTER KEY”.
Fig. 6.6 CASSETTE TOTAL
NORMAL
------- 0 0 0 0 0
NH-1800 6. Operator Functions
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Fig. 6.7 A sample print out of CASSETTE TOTAL
Function Description
The CASSETTE TOTAL includes the total loaded number of bills in the cassette, the normal dispensed amount, the number of rejected notes, the test dispensed amount and the number of remaining notes, etc. since the last CASSETTE TOTAL was operated. This will be printed from the Receipt Printer. All information will be deleted after the use of this function.
CASSETTE TOTAL
=========================== Start ; 08/05/2007 12:15:45 Today ; 08/05/2007 19:01:15 Terminal # ; 111111111111111 **** CASSETTE #1 **** Loaded ; 200
Dispensed ; 98 Rejected ; 1 Test ; 1
--------------------------------­ Remaing ; 100 Value of each note = $ 20
**** CASSETTE #2 **** Loaded ; 200
Dispensed ; 98 Rejected ; 1 Test ; 1
--------------------------------­ Remaing ; 100 Value of each note = $ 20
NH-1800 6. Operator Functions
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6.2.3 Subtotal (Trial) day total
Accessing the SUBTOTAL(TRIAL) DAY TOTAL
1) Select ‘SETTLEMENT’ in the ‘OPERATOR FUNCTION’ menu.
2) Select ‘SUBTOTAL(TRIAL) DAY TOTAL’ in the SETTLEMENT menu.
3) After the information is downloaded from the processor, the Subtotal Day Total information will be printed from the Receipt Printer. If the GOOD message appears, press “ENTER”.
Fig. 6.8 SUBTOTAL DAY TOTAL
Function Description
The SUBTOTAL(TRIAL) DAY TOTAL function is used anytime to confirm the totals since the last DAY TOTAL. It does the same function as the DAY TOTAL, except the day total information is not cleared.
NORMAL
------- 0 0 0 0 0
NH-1800 6. Operator Functions
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6.2.4 Subtotal(Trial) cassette total
Accessing the SUBTOTAL(TRIAL) CASSETTE TOTAL
1) Select ‘SETTLEMENT’ in the ‘OPERATOR FUNCTION’ menu.
2) Select ‘SUBTOTAL(TRIAL) CASSETTE TOTAL’ in the SETTLEMENT menu
3) The Subtotal Cassette Total information will be printed from the Receipt Printer. If the GOOD message appears, press “ENTER”.
Fig. 6.9 SUBTOTAL CASSETTE TOTAL
NORMAL
------- 0 0 0 0 0
NH-1800 6. Operator Functions
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Fig. 6.10 A sample print out of SUBTOTAL CASSETTE TOTAL
Function Description
The SUBTOTAL(TRIAL) CASSETTE TOTAL function is used to check the amount dispensed from the cassette since the last CASSETTE TOTAL was operated. It does the same function as the CASSETTE TOTAL, except the cassette total information is not cleared.
TRIAL CASSETTE TOTAL
=========================== Start ; 08/05/2007 12:15:45 Today ; 08/05/2007 19:01:15 Terminal # ; 111111111111111 **** CASSETTE #1 **** Loaded ; 200
Dispensed ; 98 Rejected ; 1 Test ; 1
--------------------------------­ Remaing ; 100 Value of each note = $ 20
**** CASSETTE #2 **** Loaded ; 200
Dispensed ; 98 Rejected ; 1 Test ; 1
--------------------------------­ Remaing ; 100 Value of each note = $ 20
NH-1800 6. Operator Functions
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6.2.5 Add cassette #1
the ADD CASSETTE #1
1) Select ‘ADD CASSETTE ’ in the SETTLEMENT menu.
2) Set the number of bills loaded in the cassette.
NOTE
: Enter the number of bills, NOT the
amount of cash.
Fig. 6.11 ADD CASSETTE
Function Description
The operator must set the additional number of bills being loaded into the cash cassette at all times. After the use of CASSETTE TOTAL, the current number of bills will be reset to “0”.
NORMAL
------- 0 0 0 0 0
NH-1800 6. Operator Functions
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6.3 Journal
The Journal Function of the Operator Function includes the following:
PRINT JOURNAL
LAST X PRINT VIEW JOURNAL CLEAR JOURNAL CLEAR TRANSACTION SEQUENCE NUMBER
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6.3.1 Print journal
Accessing the PRINT JOURNAL
1) Select ‘JOURNAL’ in the OPERATOR FUNCTION menu.
2) Select ‘PRINT JOURNAL’ in the JOURNAL menu.
3) Wait while the Journal data is being printed. If the GOOD message appears, press “ENTER”.
Fig. 6.12 PRINT JOURNAL
NORMAL
------- 0 0 0 0 0
NH-1800 6. Operator Functions
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Fig. 6.13 A sample print out of PRINT JOURNAL
Function Description
The PRINT JOURNAL function is used to automatically print out any journal entries collected since the last time this command was operated.
----------------------------------­<00128> 08/07/2007. PM 16:55:58
*** NORMAL TRANSACTION *** *** WITHDRAWAL ***
TERMINAL NO ; 111111111111111 SEQUENCE NO ; 123
ACCOUNT FROM ; SAVINGS CARD DATA ; ************9109 HOST DATE ; 08/07/2007
HOST TIME ; 16:56:03 RETRIEVAL NO ; 123 REQUESTED ; $ 40.00 DISPENSED ; $ 40.00 BALANCE ; $ 1234.56 PROC COUNT ; 7
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6.3.2 Last X print
Accessing the LAST X PRINT(PRINT)
1) Select ‘JOURNAL’ in the OPERATOR FUNCTION menu.
2) Select ‘LAST X PRINT’ in the JOURNAL menu.
3) Select ‘PRINT’ in the LAST X PRINT menu.
4) Enter the number of records to be printed. Wait while the Journal data is being printed.
NORMAL
------- 0 0 0 0 0
NH-1800 6. Operator Functions
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5) If the GOOD message appears, press “ENTER”.
Fig. 6.14 LAST X PRINT(PRINT)
Function Description
The LAST X PRINT(PRINT) function is used to reprint records for which the paper trail has been lost or destroyed. Reprint certain range of journal data specified by X record after they have been printed or cleared.
NH-1800 6. Operator Functions
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Accessing the LAST X PRINT(CONDENSED JOURNAL)
1) Select ‘JOURNAL’ in the OPERATOR FUNCTION menu.
2) Select ‘LAST X PRINT’ in the JOURNAL menu.
3) Select ‘CONDENSED JOURNAL’ in the LAST X PRINT menu.
4) Enter the number of records to be printed. Wait while the Journal data is being printed.
NORMAL
------- 0 0 0 0 0
NH-1800 6. Operator Functions
6 - 22
5) If the GOOD message appears, press “ENTER”.
Fig. 6.15 LAST X PRINT(CONDENSED JOURNAL)
Function Description
The LAST X PRINT(CONDENSED JOURNAL) function is used to reprint condensed records for which the paper trail has been lost or destroyed. Reprint as condensed certain range of journal data specified by X record after they have been printed or cleared.
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6.3.3 View journal
Accessing the VIEW JOURNAL
1) Select ‘JOURNAL’ in the OPERATOR
FUNCTION menu.
2) Select ‘VIEW JOURNAL’ in the JOURNAL menu.
3) You may see the Journal Data w hich
will be displayed on the screen.
Fig. 6.16 VIEW JOURNAL
+50
NH-1800 6. Operator Functions
6 - 24
Fig. 6.16 VIEW JOURNAL
Function Description
The VIEW JOURNAL function is used to display the journal data in the LCD screen.
-50
NH-1800 6. Operator Functions
6 - 25
6.3.4 Clear journal
Accessing the CLEAR JOURNAL
1) Select ‘JOURNAL’ in the OPERATOR
FUNCTION menu.
2) Select ‘CLEAR JOURNAL’ in the JOURNAL menu. The pointer of Journal data to print will be reset.
Fig. 6.17 CLEAR JOURNAL
Function Description
The CLEAR JOURNAL function is used to mark all records not printed in the journal. Journal records are not erased. They are marked as if they had been printed.
NH-1800 6. Operator Functions
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6.3.5 Clear tran. sequence NO.
Accessing the CLEAR TRAN. SEQUENCE NO.
1) Select ‘JOURNAL’ in the OPERATOR
FUNCTION menu.
2) Select ‘CLEAR TRAN. SEQUENCE NO.’ in the JOURNAL menu.
Fig. 6.18 CLEAR TRAN. SEQUENCE NO.
Function Description
The CLEAR TRAN. SEQUENCE NO. function is used to reset the transaction serial number as “1”.
CLEAR SEQUENCE # ?
NH-1800 6. Operator Functions
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6.4 Report
The Report function of the Operator Function includes the following :
ERROR CODE S/W VERSION PRINT ALL SETUP ERROR SUMMARY STATISTICS REJECT ANALYSIS
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6.4.1 Error code
Accessing the ERROR CODE
1) Select ‘REPORT’ in the OPERATOR
FUNCTION menu.
2) Select ‘ERROR CODE’ in the REPORT menu.
3) The Error code, description and
corrective action will be displayed.
Fig. 6.19 ERROR CODE
Function Description
The ERROR CODE includes all error codes, descriptions and correc tive ac tions. If an error occurs, the current error code will be displayed. To search the error code, use ,key.
NH-1800 6. Operator Functions
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6.4.2 S/W version
Accessing the S/W VERSION
1) Select ‘REPORT’ in the OPERATOR FUNCTION menu.
2) Select ‘S/W VERSION’ in the REPORT menu.
3) Software Version will be displayed. To print the Software Version information, press “ENTER”.
Fig. 6.20 S/W VERSION
NH-1800 6. Operator Functions
6 - 30
1) Software version will be printed from
the receipt printer.
Fig. 6.20 S/W VERSION
Function Description
The S/W VERSION function is used to display each software version of system.
NH-1800 6. Operator Functions
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6.4.3 Print all setup
Accessing the PRINT ALL SETUP
1) Select ‘REPORT’ in the OPERATOR
FUNCTION menu.
2) Select ‘PRINT ALL SETUP’ in the REPORT menu.
3) All setup parameters will be printed from the Receipt Printer. If the GOOD message appears, press “ENTER”.
Fig. 6.21 PRINT ALL SETUP
Function Description
The PRINT ALL SETUP function is used to print all parameters of the system.
NH-1800 6. Operator Functions
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6.4.4 Error summary
Accessing the ERROR SUMMARY
1) Select ‘REPORT’ in the OPERATOR
FUNCTION menu.
2) Select ‘ERROR SUMMARY’ in the REPORT menu.
3) The error summary data will be
displayed.
Press “PRINT” key to print the Error Sum Data.
Fig. 6.22 ERROR SUMMARY
Function Description
The ERROR SUM function is used to display the error code and number of times the error occurred since the last ERROR SUM CLEAR. Therefore an operator can know which error occurs frequently and with this function it is useful for preventive maintenance. To clear all data, press “CLEAR”.
NH-1800 6. Operator Functions
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6.4.5 Statistics
Accessing the STATISTICS
1) Select ‘REPORT’ in the OPERATOR FUNCTION menu.
2) Select ‘STATISTICS’ in the Report Menu.
3) Statistics data will be displayed. Press “ENTER” key to print data.
Fig. 6.23 STATISTICS
Function Description
The STATISTICS displays all transaction statistics data. To clear the data, press “CLEAR”.
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6.4.6 Reject analysis
Accessing the REJECT ANALYSIS
1) Select ‘REPORT’ in the OPERATOR
FUNCTION menu.
2) Select ‘REJECT ANALYSIS’ in the REPORT menu.
3) Reject Analysis data will be displayed. Press “PRINT” key to prin t dat a.
Fig. 6.24 REJECT ANALYSIS
Function Description
The REJECT ANALYSIS function includes the analysis for the reason of the note reject and it is useful for the preventive maintenance.
NH-1800 6. Operator Functions
6 - 35
6.5 Diagnostics
The Diagnostic function of Operator Function includes the following:
INITIALIZE
RECEIPT PRINTER
CASH DISPENSER
MODEM CARD SCAN KEY MATRIX
SENSOR
AGING
NH-1800 6. Operator Functions
6 - 36
Changing the TEST COUNT
The TEST COUNT means the number of test.
1) If you want to change the test count, press “CLEAR” then input the test count and press “ENTER”.
2) If you input ‘0 (zero)’, the test count
will be changed to unlimited.
Fig. 6.25 CHANGING THE TEST COUNT
NH-1800 6. Operator Functions
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6.5.1 Initialize
Accessing the INITIALIZE
1) Select ‘DIAGNOSTICS’ in the OPERATOR FUNCTION.
2) Select the ‘INITIALIZE’ in the IAGNOSTICS menu. All units will be initialized.
3) When the ATM is in the normal state, the GOOD message will be displayed
.
Fig. 6.26 INITIALIZE
Function Description
The INITIALIZE has the function of resetting each unit of the NH-1800. If an error occurs while executing, the system will stop and display an error code. Confirm the detailed error description in the ERROR CODE of REPORT MENU.
NH-1800 6. Operator Functions
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6.5.2 Receipt printer
Accessing the RECEIPT PRINTER
1) Select ‘DIAGNOSTICS’ in the OPERATOR FUNCTION.
2) Select the ‘RECEIPT PRINTER’ in the DIAGNOSTICS menu. Test String will be printed from the receipt printer.
3) When the ATM is in the normal state, the GOOD message will be displayed.
Fig. 6.27 RECEI P T PR I NT E R
NH-1800 6. Operator Functions
6 - 39
Fig. 6.28 A Sample of the print out from the RECEIPT PRINTER TEST
Function Description
The RECEIPT PRINTER has the function of printing a sample receipt and cutting out one receipt. If an error occurs while executing, the system will stop and display an error code. Confirm the detailed error description in the 6.24 ERROR CODE of REPORT MENU.
NH-1800 6. Operator Functions
6 - 40
6.5.3 Cash dispenser
Accessing the CASH DISPENSER
Select ‘DIAGNOSTICS’ in the OPERATOR FUNCTION.
Select the ‘CASH DISPENSER’ in the DIAGNOSTICS menu. The CASH DISPENSER test will be performed.
When the ATM is normal state, the GOOD message will be displayed.
Fig. 6.29 CASH DISPENSING UNIT
Function Description
The CASH DISPENSER has the function of testing the dispense mechanisms. This function will dispense one note from the cassette and dump into the reject bin. If an error occurs, the system will stop and display an error code. Confirm the detailed error description in the ERROR CODE of REPORT MENU.
NH-1800 6. Operator Functions
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6.5.4 Modem
Accessing the MODEM
1) Select ‘DIAGNOSTICS’ in the OPERATOR FUNCTION.
2) Select the ‘MODEM’ in the DIAGNOSTICS menu.
3) The MODEM TEST will be displayed.
Fig. 6.30 MODEM
Function Description
The MODEM has the function of testing the modem for any errors. When the phone number input is displayed after pressing the TEST DIAL key, input the desired phone number. The TEST DIAL function is used to check the function of the modem dial. The MODEM HANGUP function is used to hang-up the dialing after using TEST DIAL. If an error occurs, the system will stop and display an error code. Confirm the error description in the ERROR CODE MENU.
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6.5.5 Card scan
Accessing the CARD SCAN
1) Select ‘DIAGNOSTICS’ in the OPERATOR FUNCTION.
2) Select ‘CARD SCAN’ in the DIAGNOSTICS menu. And if the display is ready, please insert and remove the card quickly.
3) The card data will be displayed.
Fig. 6.31 CARD SCAN
Function Description
The CARD SCAN has the function of testing the magnetic stripe reader and the card itself.
NH-1800 6. Operator Functions
6 - 43
6.5.6 Key matrix
Accessing the KEY MATRIX
1) Select ‘DIAGNOSTICS’ in the
OPERATOR FUNCTION.
2) Select 'KEY MATRIX' in the DIAGNOSTICS menu.
3) Select the desired key to be tested
and the key being pressed will blink on the display.
Fig. 6.32KEY MATRIX
Function Description
The KEY MATRIX has the function of testing the key pad.
NH-1800 6. Operator Functions
6 - 44
6.5.7 Sensor
Accessing the SENSOR
1) Select ‘DIAGNOSTICS’ in the OPERATOR FUNCTION.
2) Select 'AUXILIARY UNIT' in the DIAGNOSTICS menu and then select 'SENSOR' in the AUXILIARY menu.
3) All SENSOR data will be displayed.
Fig. 6.33 SENSOR
Function Description
The SENSOR has the function of testing if all the sensors are in proper working condition. The sensors are tested by turning the sensors on and off.
NH-1800 6. Operator Functions
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6.5.8 Aging
Accessing the AGING
1) Select ‘DIAGNOSTICS’ in the
OPERATOR FUNCTION.
2)Select ‘AGING’ in the ‘DIAGNOSTICS’ menu.
3) All units will be tested unlimitedly. When you press “CANCEL” key, the testing will be stopped.
Fig. 6.34 AGING
Function Description
The AGING function is only used at the factory. All units will be tested unlimitedly.
NH-1800 6. Operator Functions
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6.6 CUSTOMER SETUP
The Customer Setup function of the OPERATOR MENU includes the following :
CHANGE MESSAGE
WELCOME MESSAGE
RECEIPT HEADER BIN LIST SURCHARGE MODE ADVERTISEMENT OPTIONAL FUNCTION
NH-1800 6. Operator Functions
6 - 47
6.6.1 Change message
6.6.1.1 WELCOME MESSAGE
Accessing the WELCOME MESSAGE
1) Select the 'CUSTOMER SETUP' in
the OPERATOR FUNCTION menu.
2) Select the 'CHANGE MESSAGE' in the CUSTOMER SETUP menu.
3) Select the 'WELCOME MESSAGE' in
the CHANGE MESSAGE menu.
Fig. 6.35 WELCOME MESSAGE
NH-1800 6. Operator Functions
6 - 48
1) You can edit the welcome message.
Please refer to 6.1.2 How to use keypad.
Fig. 6.35 WELCOME MESSAGE
Function Description
The WELCOME MESSAGE function is used to edit the welcome text in “INSERT AND REMOVE YOUR CARD QUICKLY” screen. The factory default message is “WELCOME!!!”.
NH-1800 6. Operator Functions
6 - 49
6.6.1.2 RECEIPT HEADER
Accessing the RECEIPT HEADER
1) Select the 'CUSTOMER SETUP' in
the OPERATOR FUNCTION menu.
2) Select the 'CHANGE MESSAGE' in
the CUSTOMER SETUP menu.
3) Select the ‘RECEIPT HEADER’ in the
CHANGE MESSAGE menu.
Fig. 6.36 RECEIPT HEADER
NH-1800 6. Operator Functions
6 - 50
1) You can edit the RECEIPT HEADER.
Please refer to 5.1.2 How to use keypad.
Fig. 6.36 RECEIPT HEADER
Function Description
The RECEIPT HEADER function is used to edit the message at the header of receipt. The factory default message is none.
NH-1800 6. Operator Functions
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6.6.2 Bin list
Accessing the BIN LIST
1) Select the 'CUSTOMER SETUP' in
the OPERATOR FUNCTION menu.
2) Select the ‘BIN LIST' in the
CUSTOMER SETUP menu.
3) The BIN LIST menu will be displayed.
Fig. 6.37 BIN LIST
Function Description
The BIN LIST function is used to register bank lists and give bin codes not to surcharge the additional fee. But it is necessary to confirm the connected host because according to the host it can be used or not. After designating the INDEX, input a bin code with using “EDIT BIN LIST”.
NH-1800 6. Operator Functions
6 - 52
6.6.3 Surcharge mode
Accessing the SURCHARGE MODE
1) Select the 'CUSTOMER SETUP' in
the OPERATOR FUNCTION menu.
2) Select the 'SURCHARGE MODE' in
the CUSTOMER SETUP menu.
3) The SURCHARGE MODE menu will
be displayed.
Fig. 6.38 SURCHARGE MODE
NH-1800 6. Operator Functions
6 - 53
1) If you press the ENABLE key, it will
be enabled as displayed.
2) If you press the AMOUNT key, you
can enter the desired surcharge amount.
3) If you press the SURCHARGE OWNER key, you can enter the owner’s name with keypad. Please refer to 5.1.2 How to use keypad.
Fig. 6.38SURCHARGE MODE
Function Description
The SURCHARGE MODE includes the function to enable or disable the surcharge warning screen, setting the surcharge amount and surcharge owner. When the surcharge mode is disabled, the surcharge warning message will not be displayed and when the surcharge mode is enabled, the surcharge amount and owner name will be displayed in the surcharge warning screen. The factory default is disabled mode, surcharge amount is 0.00 and the surcharge owner is none.
NH-1800 6. Operator Functions
6 - 54
6.6.4 Advertisement
Accessing the ADVERTISEMENT
1) Select the 'CUSTOMER SETUP' in
the OPERATOR FUNCTION menu.
2) Select the 'ADVERTISEMENT' in the
CUSTOMER SETUP menu.
3) The ADVERTISEMENT menu will b e displayed.
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1) If you press the PRIMARY SCREEN
key, the PRIMARY SCREEN will be
displayed. Select the 'SCREEN #1' in the PRIMARY SCREEN MENU.
2) If you press the ENABLE/DISABLE key, it will be changed to be enabled or disabled.
3) Select the 'SCREEN TITLE key' in the
PRIMARY SCREEN MENU.
4) If you press the SCREEN TITLE key, you can enter the desired advertisement message. Please refer to 5.1.2 How to use keypad.
NH-1800 6. Operator Functions
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5) If you press the TIMER key, you can
input the desired refreshing timer of advertisement text.
Fig. 6.39 ADVERTISEMENT MODE
Function Description
The ADVERTISEMENT function is used to set the advertisement message displayed during idle time, such as “INSERT AND REMOVE YOUR CARD QUICKLY” and “PLEASE WAIT CONNECTING”. The factory default is disabled mode, 3 seconds and no message. But if there is no message, “HAVE A NICE DAY” will be displayed in the bottom of screen.
NH-1800 6. Operator Functions
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6.6.5 Optional function
Accessing the OPTIONAL FUNCTION
1) Select the 'CUSTOMER SETUP' in
the OPERATOR FUNCTION menu.
2) Select the 'OPTIONAL FUNCTION' in
the CUSTOMER SETUP menu.
3) Select the ‘PRE DIALING’ in the
OPTIONAL FUNCTION menu.
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