Muratec MFX-C3400 User Manual

Plain-paper digital Fax/Copier/Printer/Scanner

User’s Guide

Please read this guide before operating this machine. After you finish reading this guide, keep it handy for easy reference.

Document Information

MFX-C3400 User’s Guide

P/N OMMFX3400

Revision 1.0 January, 2009

Disclaimer

Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by the manufacturer .

While all reasonable efforts have been made to make this document as accurate and helpful as possible, we make no warranty of any kind, expressed or implied, as to the accuracy or completeness of the information contained herein.

The most up-to-date drivers and manuals are available from the web site:

http://www.muratec.com

Trademark Information

Muratec, the Muratec logo and all Muratec product names contained herein are trademarks of Murata Machinery, Ltd.

Apple, Macintosh and Mac OS are registered trademarks of Apple Computers Inc.

Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-Packard Company.

Microsoft, MS-DOS and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Other product names and brand names are registered trademarks or trademarks of their proprietors.

As an Energy Star Program Participant, the manufacturer has determined that this product meets the Energy Star guidelines for energy efficiency.

Content

Need Help? Visit our Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Notes, Cautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Emergency First Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

MFP overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Changing the Display Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Releasing the Scanner Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Power Save Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Switching Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Installing Drivers and Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Twain and Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Fax Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Configuration Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Actkey Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Paper Recommendations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Cassette Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Multi Purpose Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Face Down Stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Face Up Stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Cassette Trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Multi Purpose Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Configuring Your Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Minimum Configuration Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

To send faxes:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

To send e-mails: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

To file document(s) via intranet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Pre-configuration Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Fax Set Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Network Set Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Internet Communication Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Voice Guidance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Voice Guidance Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Voice Guidance Sample Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Voice Guidance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Voice Guidance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

...from the Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

...from the Configuration Tool Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

...from the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Explanation of Filing Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Setting the Fax Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Initial Set Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Advanced Set Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Logging Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Loading Document(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Placing Document(s) in the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Placing Document(s) on the Scanner Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Advanced Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Advanced Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Fax Receiving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Sending a Fax from your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Importing and Exporting Fax Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Scan to E-mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Scan to USB Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Scan to Local PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Scan to Network PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Scan to Remote PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Functions Common to Copy, Fax and Scan Operations . . . . . . . . . . . . . . . . . . . . 111

Continuous Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Job Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Reports and Listings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Consumable Life Expectancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Consumable Order Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Replacing Consumable Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Toner Cartridge Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Image Drum Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Transfer Belt Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Fuser Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

...the Unit Casing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

...the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

...the Document Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

...the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

...the LED Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Installing Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Memory Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Additional Paper Trays and Storage Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Setting the Driver Device Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

In the ADF... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

In the Printer... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Dealing with unsatisfactory printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Dealing with Unsatisfactory Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Fax Problem Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Information and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Appendix A - Moving and transporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Moving Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Transporting Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Need Help? Visit our Web Site

For personalized, web-based support on the products you own, including the latest, up-to-the-minute information, visit your personal solutions center

http://www.muratec.com

Need Help? Visit our Web Site > 3

Notes, Cautions and Warnings

NOTE A note provides additional information to supplement the main text.

CAUTION!

A caution provides additional information which, if ignored, may result in equipment malfunction or damage.

WARNING!

A warning provides additional information which, if ignored, may result in a risk of personal injury.

For the protection of your product, and in order to ensure that you benefit from its full functionality, this model has been designed to operate only with genuine Muratec toner cartridges. These can be identified by the Muratec trademark. Any other toner cartridge may not operate at all, even if it is described as “compatible”, and if it does work, your product's performance and print quality may be degraded.

Specifications subject to change without notice. All trademarks acknowledged.

Notes, Cautions and Warnings > 4

Emergency First Aid

diagline_symbol.eps

Take care with toner powder:

If swallowed, induce vomiting and seek medical attention. Never attempt to induce vomiting if person is unconscious.

If inhaled, move the person to an open area for fresh air. Seek medical attention.

If it gets into the eyes, flush with large amounts of water for at least 15 minutes keeping eyelids open. Seek medical attention.

Spills should be treated with cold water and soap to help reduce risk of staining skin or clothing.

Emergency First Aid > 5

Introduction

Congratulations on choosing this Multi Function Product (MFP). It i s de sig ne d wi th adv anc ed features, to give you clear, vibrant color prints and crisp black and white pages at high speed on a range of office print media.

With this MFP, you can instantly scan paper-based documents and deliver the electronic image to various destinations including e-mail addresses, printers, ftp servers or someone else's computer on the network. This MFP also has “walk-up” fax functionality that allows you to send your documents to a destination fax number instantly.

Your MFP includes these features:

• Compact tabloid desktop footprint

• Easy to use touch screen on scanner unit

• Multi-tasking to allow scanning one job while printing another to ensure greater productivity

• Digital Copying - An intuitive control panel, makes digital copying fast and easy.

• Up to 26 copies per minute (Letter LEF) in full color for fast copying.

• Up to 33 copies per minute (Letter LEF) in black and white for fast and efficient copying of all general purpose documents not requiring color.

• Up to 600 x 600dpi (dots per inch) copy resolution.

• Actkey utility - enables the MFP to receive one key touch commands from a locally connected computer (“pull scan”).

• Scan to E-mail - Connected to an Ethernet network and a SMTP server, this MFP allows you to transmit document(s) over the internet via e-mail. With a touch of the e-mail on-screen button and the selection of your recipients' e-mail addresses, the document(s) is/are first scanned and converted into an image file, and then transmitted to remote recipients within minutes.

• Scan to Network PC - Allows you to send scanned documents to a server or a personal computer's file folder over an intranet with FTP (File Transfer Protocol), HTTP (Hypertext Transfer Protocol) or CIFS (Common Internet File System) protocol. The scan to filing feature removes the need for the mail server to handle large attachments.

• Multiple Pages Sending - With the Automatic Document Feeder (ADF), the MFP allows a stack of up to 50 page document(s) to be continuously scanned.

• Faxing - An intuitive control panel, makes direct faxing fast and easy.

• Advanced fax transmission and reception, including delayed transmissions, sending to multiple locations, confidential transmission and reception, and polling.

• Address Book/Profiles Managing - This provides a convenient way to manage all the e-mail addresses, fax numbers and profiles (filing destinations). Simply typing the machine's IP address in the URL field of your browser will prompt the MFP web page. This web page allows you to create/edit configuration tools allow you to create/edit contact information in the address book.

• Up to 26 pages per minute in full color for fast printing of high impact color presentations and other documents.

profiles. In addition, the panel and

• Up to 33 pages per minute in black and white for fast and efficient printing of all general purpose documents not requiring color.

• 600 x 1200dpi (dots per inch) print resolution.

• Single Pass Color Digital LED technology for high speed processing of your printed pages.

Introduction > 6

• Internal hard disk drive for storage of overlays, macros and downloadable fonts, and automatic collation of multiple copies of multi page documents.

• Two-sided (duplex) printing for economical use of paper and compact printing of larger documents.

• Profile Assistant utility allows you to download ICC profiles to the hard disk.

• High speed USB 2.0 interface.

The following optional features are available:

• Additional memory, to allow printing of more complex pages.

• Additional paper tray(s) and storage cabinet for loading more media to minimize operator intervention, or different paper stocks for letterhead stationery, alternative paper sizes or other print media; choose from two configurations:

• One additional paper tray and tall storage cabinet assembly for loading 530

additional sheets.

• Two additional paper trays and a short storage cabinet assembly for loading 1060

additional sheets.

Introduction > 7

MFP overview

Front view

REF. DESCRIPTION

1 Output stacker, face down

Standard printed copy delivery point. Holds up to 250 sheets at 20-lb. US Bond (75 g/ m²).

2 Top cover release button

3 Multi purpose tray release handles

4 Multi purpose feeder (shown closed)

For heavier paper stocks, envelopes and other special media. Holds up to 100 sheets of 20-lb. US Bond (75 g/m²) paper.

5 Paper tray

Holds up to 300 sheets of 20-lb. US Bond (75 g/m²) paper.

6 Paper size dial

Set to paper size loaded in tray.

7 Scanner locks

8 Automatic Document Feeder (ADF) cover release button

9 ADF unit

10 ADF paper tray

Holds up to 50 sheets of letter size paper or 25 sheets of tabloid size paper.

11 Document cover

12 Contol panel

With touch screen display, status LEDs and operator buttons.

13 Scanner release lever

Pull the release lever towards you until you hear a click, then gently raise the scanner.

MFP overview > 8

Rear view

22 21

20 19

REF. DESCRIPTION

14 Access panel

Allows access to the hard disk drive (HDD) and to install optional memory.

15 ON/OFF power switch

Refer to “Switching Off” on page 14 for details. Always follow the correct procedure to ensure that no HDD data is lost.

16 AC power socket

17 Parallel connector

18 USB connector (type A)

19 Test switch

20 Network connection

21 Status LEDs

22 USB connection (type B)

23 Duplex unit

24. Rear, face up stacker

This is mainly used for heavy print media. When used in conjunction with the multi purpose feed tray, the paper path through the MFP is essentially straight. This avoids bending the paper around curves in the paper path and enables feeding of up to 53-lb. US Bond ( 200 g/m² media. Holds up to 100 sheets of 20-lb. US Bond (75 g/m² paper.

25. Line connection

Socket for connecting the fax machine to the telephone line.

Tel connection

Socket for connecting a telephone handset (if required).

MFP overview > 9

Control Panel

REF. DESCRIPTION

1. Touch screen display

Enables you to make selections associated with the copying, faxing and scanning functions by touching the screen to press selected buttons.

Caution! Be careful not to scratch the display with sharp or pointed objects e.g. a ballpoint pen as this may damage the display.

2. Contrast Dial

Allows you to adjust the screen contrast as required.

54 6 7

121314 11 10

3. Main function buttons

COPY: Pressing this button selects copy mode on the touch screen. This allows you to

control the copying process whereby documents to be copied are scanned in the scanner unit (document glass or ADF) and the copies are automatically printed in the printer unit.

FAX: Pressing this button selects fax send mode on the touch screen. This allows you to control the process whereby a document is scanned and then the scanned data is sent as a fax.

SCAN: Pressing this button gives access to several send modes on the touch screen. These allow you to select and control the process whereby a document is scanned and the scanned data is sent: by email as an attachment, to a local PC, to a network PC, to a USB memory stick. It also allows you to arrange for a document to be scanned from a remote PC.

PRINT: Pressing this button selects print mode on the touch screen. This allows you to select and print out a stored job or an encrypted print job. It also allows you to print out a job list of all recent prints, or switch the machine to an “offline” state.

4. RESET button

Pressing this button returns all settings of a selected function to their default values, but does not stop any jobs that are already in progress.

5. Voice Guidance button

Pressing this button when it is flashing,the machine sounds a voice guidance4 for operating procedure.

6. Keypad

Use the numeric buttons to enter, for example, number of copies or a fax number. The * and # buttons are used to navigate menus in touch-tone systems such as voice mail (if you have a telephone handset connected), or in vertical service codes.

MFP overview > 10

REF. DESCRIPTION

7. STOP/START buttons

STOP: Pressing this button stops the copying or scanning process.

START:

> MONO - Starts the copying, faxing or scanning process in black & white. > COLOR - Starts the copying or scanning process in color.

If the LED above the button is not lit, that function is not available, e.g only the Mono button LED illuminates when faxing (color faxing is not possible).

54 6 7

121314 11 10

8. INTERRUPT: Pressing this button switches the interrupt mode on or off. Its LED is lit when interrupt mode is on. If a long print job is in progress and you need to make a copy, use this button to initiate the interrupt mode. Once your copy job is complete, press the interrupt button again to resume the original print job.

Note: You can interrupt a print job or printing a report. You cannot interrupt a copy job or printing a fax.

9. FAX JOB VIEW/CANCEL: Pressing this button allows you to view the list of fax transmissions, and cancel any that are no longer required. It also gives you the option to view history. Refer to “Fax Job View/Cancel” on page 92.

10. POWER SAVE: Pressing this button switches the power save mode on or off. Its LED is lit when power save mode is on. If the machine has gone into power save mode as indicated by the touch screen being black and the LED being illuminated, you can return to normal mode by pressing the POWER SAVE button.

11. JOB PROGRAMS: Pressing this button allows you to program short-cuts to use for your most common operations. For example a fax number you send to every day can be programmed in. Once programmed, you can perform that operation at the touch of a button. Refer to “Job Programs” on page 112.

12. REPORTS: Pressing this button gives access to several report options on the touch screen, including the configuration report and information report. Refer to “Reports and Listings” on page 114.

13. SETUP: Pressing this button gives access to several setup options on the touch screen, including the administrator menu, profile options and address books settings.

14. Indicator lights

ALARM: Illuminates when operator attention is required, e.g., after a paper jam has occurred.

COMM.: Illuminates to show that the MFP is currently sending a facsimile.

MEMORY RECEIVE: Illuminates to show that a fax communication has been stored in

the MFP memory.

MFP overview > 11

Changing the Display Language

The default language used by your MFP for display messages and for report printing is

English

. If required, this can be changed using the Panel Downloader utility.

NOTE The selected language will be applied to the display language and report

printing, however, voice guidance is available in English.

1. To ensure your product contains the latest firmware updates, it is recommended that you download the language files from this utility during setup.

MFP overview > 12

Getting started

Releasing the Scanner Locks

CAUTION!

Make sure the scanner is in the UNLOCKED position before operating.

1. Using the key (1) provided, turn the scanner lock to the UNLOCKED position.

2. Repeat step 1 for the second scanner lock.

3. Place the key (1) on the hook at the rear of the scanner for safe keeping.

4. Fit plugs (2) in the scanner lock locations as shown.

Getting started > 13

5. Switch the unit on and turn the mirror carriage mode off:

(a) After warming up, “Mirror Carriage mode” screen appears. Touch Unlock on the

display screen.

(b) When prompted. touch Yes to release the mirror carriage.

Power Save Mode

If you do not use the unit for a while, the machine will enter the power save mode to control the power consumption of the device. To cancel or initiate the power save mode, press the

Power Save button on the control panel.

Switching Off

CAUTION!

Do not turn off the power switch suddenly as this may damage your unit. Always follow the correct procedure to ensure that no HDD data is lost.

1. Press the Setup button on the control panel.

2. Press the ShutDown button.

3. Press Yes to continue.

4. At the prompt, turn the power switch OFF.

Getting started > 14

Installing Drivers and Utilities

Your machine is supplied with the following drivers:

• TWAIN driver (only use when connecting to the unit via USB)

• Printer driver: PCL5c, PCL 6, PostScript3

•Fax driver

NOTE Mac OS X uses the PostScript3 driver only.

The PCL6 driver is not included on the CD, and available on the Muratec website.

NOTE You must be logged on as an administrator or a member of the Administrators group in order to complete this procedure. If your computer is connected to a network, network policy settings may also prevent you from completing this procedure.

TWAIN and Printer Drivers

The TWAIN driver is used for “Pull Scanning”, i.e. initiating a scan from your PC via software. Compare this to “Push Scanning” where you start the scan by pressing a button on the unit's front panel. The TWAIN driver only works via USB connections to a Windows PC. This means it's not possible to control the scanner from a Mac or over a network.

There are two different ways of installing the TWAIN and printer drivers:

1. Not plugging the MFP in yet, but running the driver installer program from the CD-ROM. This installs the TWAIN (scanner driver) and printer drivers. Once the printer is switched on and plugged in, the installation is complete. See your Setup Guide for more information.

2. Plugging the MFP in first and performing a “Plug and play” type of installation. In this case you must install the TWAIN driver first.

Fax Driver

The fax driver allows you to send faxes directly from your computer without printing the document first. With the fax driver you are sending the fax data from your computer to the unit, and then the unit automatically sends the document.

Installing the Fax Driver

This is installed as part of the driver installer wizard.

Getting started > 15

Configuration Tool

Installation of the Configuration tool is optional and can be found on the Driver/Utilities CD under the Utilities folder. Follow the on-screen instructions to complete the Configuration tool installation.

The Configuration tool can discover devices over USB or network connections. This only detects MFX-C3400 devices.

1. To search and install, select Tools > Register Device.

2. Highlight the required search result and when prompted click Yes.

The Configuration tool allows you to set up and manage your unit. Refer to “Preconfiguration Information” on page 23 for detailed instructions.

NOTE Network settings, such as LDAP configuration, cannot be saved to the unit from the Configuration Tool. For such settings, use the unit control panel or web page.

Getting started > 16

Actkey Utility

NOTE The Actkey utility only works via USB connections.

The Actkey utility enables the unit to receive one key touch commands from a locally connected Windows computer.

Installation of the Actkey utility is optional. It can be found on the Driver/Utilities CD under the Utilities folder.

Information on using the Actkey utility can be found in “Scan to Local PC” on page 103.

Setting up the Actkey Utility

1. Install the Actkey utility from the CD:

Set-up will place an “Actkey” icon on your desktop.

2. Double-click this icon to open the Actkey console.

3. Select Options > Button Settings. The following screen displays.

4. Select the function you want to set in section (1).

5. Set the parameters for this function in section (2).

6. When you have completed settings, press OK (3).

The Utility will return to the Actkey console.

Getting started > 17

Paper Recommendations

Your unit will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes. This section provides general advice on choice of media, and explains how to use each type.

The best performance will be obtained when using standard 20 to 24 lb. US Bond (75 to 90 g/m²) paper designed for use in copiers and laser printers. Use of heavily embossed or very rough textured paper is not recommended.

Pre-printed stationery can be used, but the ink must not offset when exposed to the high fuser temperatures used in the printing process.

Envelopes should be free from twist, curl or other deformations. They should also be of the rectangular flap type, with glue that remains intact when subjected to hot roll pressure fusing used in this type of unit. Window envelopes are not suitable.

Transparencies should be of the type designed for use in copiers and laser printers. In particular, avoid office transparencies designed for use by hand with marker pens. These will melt in the fuser and cause damage.

Cassette Trays

SIZE DIMENSIONS WEIGHT

Letter 8.5 x 11 inches Light

Legal 13in. 8.5 x 13 inches

Legal 13.5in. 8.5 x 13.5 inches

Legal 14in. 8.5 x 14 inches

Tabloid 11 x 17 inches

Executive 7.25 x 10.5 inches

A6 (MP Tray only) 105 x 148 mm

A5 148 x 210 mm

B5 (MP Tray only) 182 x 257 mm

A4 210 x 297 mm

B4 (MP Tray only) 257 x 364 mm

A3 420 x 297 mm

17-22 lb. US Bond 64-82 g/m²

Medium

24-28 lb. US Bond

83-105 g/m²

Heavy

29-32 lb. US Bond

106-128 g/m²

Ultra Heavy

35-53 lb. US Bond

129-200 g/m²

Note:

Tray 1 supports up to 32 lb. US Bond (120 g/m²).

> 47 lb. US Bond (176 g/ m²) - MP Tray only.

If you have identical paper stock loaded in another tray (2nd/3rd tray if you have one, or the multi purpose tray) you can have the unit switch to another tray when the current tray runs out of paper. When printing from Windows applications, this function is enabled in the driver settings. When printing from other systems, this function is enabled in the Paper Setup menu (See “Paper Setup” on page 32).

If fitted, tray 2 (or 3) may be removed and replenished while the machine is being fed from tray 1. Tray 1 cannot be removed while the machine is being fed from tray 2 (or 3) because parts of tray 1 are used to guide paper fed from tray 2 (or 3).

Multi Purpose Tray

The multi purpose tray can handle the same media sizes as the cassette trays but in weights up to 53 lb. US Bond (200 g/m²) [Ultra heavy]. For very heavy paper stock, use the face up (rear) paper stacker. This ensures that the paper path through the unit is almost straight.

Getting started > 18

The multi purpose tray can feed paper widths as small as 3.9 inches (100 mm) and lengths up to 47.25 inches (1200 mm) for banner printing.

For paper lengths exceeding 17 inches (431.8 mm) use paper stock up to 34 lb. US Bond (128 g/m² ) and the face up (rear) paper stacker.

Use the multi purpose tray for printing on envelopes and transparencies. Up to envelopers or 50 sheets of transparencies can be loaded at one time, subject to a maximum stacking depth of about 3/8” (10 mm).

Watermarked, headed paper or transparencies should be loaded print side up and top edge into the unit. Do not use the duplex (two-sided printing) function.

Face Down Stacker

The face down stacker of the MFP can hold up to 250 sheets of 20-;b/ US Bond (75 g/m²) standard paper and can handle paper stocks up to 47-lb. US Bond (128 g/m²). Pages printed in reading order (page 1 first) will be sorted in reading order (last page on top, facing down).

Face Up Stacker

The face up stacker at the rear of the unit should be opened and the tray extension pulled out when required for use. In this condition paper will exit via this path, regardless of driver settings.

The face up stacker can hold up to 100 sheets of 20-lb/ US Bond (75 g/m²) standard paper, and can handle stocks up to 53-Lb. US Bond (200 g/m²).

Always use this stacker and the multi purpose feeder for paper stocks heavier than 47-lb. US Bond (176 g/m²).

Duplex Unit

The duplex unit provides automatic two-sided printing on the same range of paper sizes as tray 2 (i.e. all cassette sizes except A6), using paper stocks from 17 to 28-lb. US Bond (64-105 g/m²).

Getting started > 19

Loading Paper

Letter

LEF

Cassette Trays

1. Remove the paper tray from the unit.

2. Fan the paper to be loaded at the edges (1) and in the middle (2) to ensure that all

sheets are properly separated, then tap the edges of the stack on a flat surface to make it flush again (3).

3. Load paper long edge feed (LEF) (for letterhead paper load face down with top edge towards the right of the unit) (1) up to mark (a).

4. Adjust the rear stopper and paper guides (2) to the size of paper being used.

NOTE For A6 paper, remove the rear stopper and re-install in the A6 position.

Getting started > 20

CAUTION!

IMPORTANT: Set paper size dial (3) to the size and orientation of paper being used, and set the media type, if necessary.

To prevent paper jams:

• Do not leave space between the paper and the guides and rear stopper.

• Do not overfill the paper tray. Capacity depends on the type of paper stock.

• Do not load damaged paper.

• Do not load paper of different sizes or types at the same time.

• Close the paper tray gently.

• Do not pull the paper tray out during printing (except as described below for the

2nd tray).

NOTES

• If you have two trays and you are printing from the 1st (upper) tray, you can pull out the 2nd (lower) tray during printing to reload it. However, if printing from the 2nd tray, do not pull out the 1st tray. This will cause a paper jam.

• For face down printing, make sure the face up (rear) stacker is closed (the paper exits from the top of the unit). Stacking capacity is approximately 250 sheets, depending on paper weight.

• For face up printing, make sure the face up (rear) stacker is open and the paper support is extended fully. Paper is stacked in reverse order and tray capacity is approximately 100 sheets, depending on paper weight.

• Always use the face up (rear) stacker for heavy paper (card stock, etc.).

CAUTION!

Do not open or close the rear paper exit while printing as it may result in a paper jam.

Getting started > 21

Multi Purpose Tray

1. Open the multi purpose tray.

2. Fold out the paper supports (1).

3. Press gently down on the paper platform (2) to ensure it is latched down.

4. Load the paper and adjust the paper guides (3) to the size of paper being used.

• For single-sided printing on letterhead paper load the paper into the multi purpose tray with pre-printed side up and top edge into the unit.

• For two-sided (duplex) printing on letterhead paper, load the paper with pre-printed side down and the top edge away from the unit.

• Envelopes should be loaded face up with top edge to the left and short edge into the unit. Do not select duplex printing on envelopes.

• Do not exceed the paper capacity of about 100 sheets or 10 envelopes. Maximum stacking depth is ablut 3/8” (10 mm).

5. Press the tray latch button (4) inwards to release the paper platform, so that the paper is lifted and gripped in place.

6. Set the correct paper size for the multi purpose tray in the Paper Setup menu. See “Paper Setup” on page 32.

Getting started > 22

Configuring Your Machine

Minimum Configuration Requirements

To make the best of this unit, the following configuration is required:

To send faxes:

A PSTN telephone line connection. Setup the dialing method. (See “User Install” on page 59.)

To send e-mails:

•TCP/IP network.

• A SMTP and an optional POP3 server.

To file document(s) via intranet

• FTP, HTTP, or CIFS Protocol environment.

• Windows 2000, Windows XP, Windows Vista, Mac OS X, HTTP or FTP server.

Pre-configuration Information

General

Ensure that you have the relevant permission/PIN numbers before commencing.

The factory set passwords/PIN are:

Administrator aaaaaa

PIN 000000

Network (webpage) user: admin

password: aaaaaa

NOTE The administrator password and PIN should be changed and maintained by the system administrator.

Fax Set Up

Your unit has to be set up properly to allow faxing from the machine. The following parameters must be set before using the fax function:

•Time zone

• Date and time

See “Initial Set Up” on page 66 for details.

NOTE If you ran the driver installer program from the CD-ROM you may have already set the time zone, date and time via the Panel Downloader utility.

Configuring Your Machine > 23

Network Set Up

The unit must also be set up properly on your network to perform scan to e-mail and scan to FTP functions. In order for other network devices to find the unit on the network, the following network parameters have to be set.

1. IP Address Set:

2. IP Address: . . .

3. Subnet mask:. . .

4. Gateway IP:. . .

5. DNS server:. . .

6. SMTP server:. . .

7. SMTP port:25

8. POP3 server: . . .

9. POP3 Port:110

Explanation:

1. IP Address Set:

Choose Auto to obtain IP/subnet/gateway addresses automatically from a DHCP server. After changing the setting from Manual to Auto, the unit will automatically reboot the network card.

2. IP Address:

The Internet Protocol (IP) address assigned to your machine by your network administrator.

3. Subnet Mask:

The net mask address assigned by your network administrator.

4. Gateway IP:

The gateway IP address assigned by your network administrator.

5. SMTP Server:

The IP address of your SMTP Mail Server assigned by your network administrator.

6. SMTP Port:

The port number of your SMTP Mail Server.

7. DNS server:

The IP address of DNS Server assigned by your network administrator.

8. POP3 Server:

The IP address of your POP3 server.

9. POP3 Port

The port number of your POP3 Server.

Enter the DNS name, or IP and port number of your POP3 server if your mail server requires POP3 authentication, before sending e-mails from the machine.

NOTE You must also set up the “Define from” details to allow e-mail sending.

Configuring Your Machine > 24

NOTES

1. DHCP server: With DHCP (Dynamic Host Configuration Protocol), a host

can automatically be given a unique IP address each time it connects to a network-making IP address management an easier task for network administrators. If the DHCP server is available from your network, you do not need to enter TCP/IP, subnet mask, gateway, and DNS information. Instead, this information will be automatically given for the unit.

2. IP Address: An IP (Internet Protocol) address uniquely identifies a host

connection to an IP network. System administrator or network designer assigns the IP address. The IP address consists of two parts, one identifying the network and the one identifying your node. The IP address is usually written as four numbers separated by periods. Each number can be zero to 255. For example, 10.1.30.186 could be an IP address.

3. SMTP: (Simple Mail Transfer Protocol) is the main communication protocol

used to send and receive e-mail on the Internet.

4. DNS: (Domain Name System). The DNS server identifies hosts via names

instead of IP addresses. If the DNS server is available on your network, you can enter the domain name instead of digits for your SMTP or POP3 servers, such as Pegasus.com.tw instead of 120.3.2.23.

5. POP3: POP3 is the latest Post Office Protocol 3, this is a service that stores

and serves e-mails for various client machines that are not connected to the Internet 24 hours a day. E-mails are held in POP3 until you log on.

Internet Communication Features

Scan to e-mail

The unit allows you to deliver your scanned document to e-mail addresses on the network. The document is first scanned and converted to a standard PDF, JPEG, TIFF, or XPS file format and then transmitted to remote recipients simultaneously as an e-mail attachment.

When you send an e-mail to someone using this unit it uses Simple Mail Transfer Protocol (SMTP) to transfer your outgoing e-mails to your SMTP mail server, and then send these e-mails to your recipients through the internet.

Scan to Network PC

Via the intranet with FTP (File Transfer Protocol), HTTP (Hypertext Transfer Protocol), or CIFS (Common Internet File System). The unit allows you to save scanned documents directly to a designated server or a personal computer on the network in a standard PDF, JPEG, TIFF, or XPS file format.

CIFS is the sharing system for Microsoft Windows. What is unique about this filing function is that it allows all corporate users to share one machine to send documents to each file folder on a designated server or individual computer.

The following settings or destinations must be defined by the system administrator before the unit can be used to distribute any scanned document(s) on the network.

• Network and E-mail parameters: Defines the parameters for TCP/IP, SMTP, and POP3 protocols to send your scanned document to e-mail addresses.

• Filing destinations: Defines the protocols and destinations to send your scanned document to FTP servers, web, or any personal computers on the network.

Configuring Your Machine > 25

For more information on filing protocols refer to “Explanation of Filing Protocols” on page 63.

NOTES

1. If the system administrator has chosen DHCP, then the IP address of TCP/

IP, gateway, subnet mask, and DNS server will be automatically given.

2. When installing the unit for the first time, it is recommended that the

Administrator retain the default system settings. The settings can be customized at a later date, once you are familiar with the operation and functionality.

Voice Guidance

Voice guidance uses “audible messages” to explain functions or the operation method.

Voice Guidance Button

• The Voice Guidance button will flash when voice guidance can be given and during

an audio message. Voice guidance can be stopped by pressing the Voice Guidance button again during the message.

Above icon is shown on the page including the screens which flashes the “Voice Guidance” key.

Voice Guidance Sample Display

• When you press the Voice Guidance Key when it is not flashing, a voice

guidance example will be displayed.

• Pressing Cleaning guidance shows the demonstration of scanner clean gui

dance.

Configuring Your Machine > 26

• Pressing Paper Jam Sample shows the demonstration of how to solving paper

jams.

Voice Guidance Items

• Operation guidance

This explains functions, the registration/setting method and paper jam clearing method.

• Error Reset guidance

NOTE Voice guidance is given only for a part of functions and paper jam.

When there is a problem with the machine, like a paper jam, th eguidance is given on how to clear and reset the problem.

• Notification guidance

The machine status is guided by the voice, for example, “Copy Ready” when the document is inserted.

• Complete beep

NOTE The “Error reset guidance” and “Notification guidance” automatically start depending on the machine status regardless of the status of the Voice Guidance button. is given only for a part of functions and paper jam.

This sound is given when copying has been completed, a fax transmission/reception is completed and when the received document printing is completed.

Set “Voice” for each completion sound at the complete beep in the sound settings. (See the “OPCompleteSound” setting on page XX.)

Configuring Your Machine > 27

Situation when Voice Guidance is given

VOICE GUIDANCE ITEM SITUATIONS

Setting E-mail address

Setting Profile

Clearing paper jam

Clearing document jam

Canceling the fax

Explaining a selected function among the advanced copy functions

Explaining a part selected function among the advanced fax functions

Selecting each scan to function

Explaining a part selected function among the advanced scan functions

Cleaning the scanner

hWecnadiug teser rorrE en a paper jam occurs

laid-deeps gnitteSecnadiug noitarepO

The <STOP> key is pressed to cancel the fax

Paper runs out.

When a document jam occurs

Notification guidance The document is inserted in the ADF

In fax transmission or E-mail sending, the <Verify> button is press to confirm the transmision location

Copying completesOP. Complete Sound (page 58)

Fax transmission completes

Fax reception completes

Received fax prints completes

E-mail send completes

Report print completes

PC print completes

Flatbed scan completes

Configuring Your Machine > 28

+ 158 hidden pages

Muratec MFX-C3400 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual