Muratec MFX-2850 User's Guide

PC User’s Guide
Contents
Chapter 1
Getting Started ...........................................................................................................................1-1
Main functions of “OfficeBridge” ..........................................................................................1-2
Sending / Receiving faxes and e-mails ...........................................................................1-2
Network printing .............................................................................................................1-3
Scan to User ..................................................................................................................... 1-4
Bulletin board .................................................................................................................. 1-5
Circulation .......................................................................................................................1-6
Request processing .......................................................................................................... 1-7
OfficeBridge InfoMonitor ................................................................................................1-8
OfficeBridge Document Download Manager .................................................................. 1-8
OfficeBridge CoverPage Editor ....................................................................................... 1-8
OfficeBridge TWAIN Connector ......................................................................................1-9
OfficeBridge Backup Utility ............................................................................................1-9
OfficeBridge Address Book Utility ..................................................................................1-9
OfficeBridge Scan to Print Monitor ................................................................................ 1-9
OfficeBridge TIFFMaker ................................................................................................. 1-9
Installing OfficeBridge on your PC ...................................................................................1-10
System requirements.....................................................................................................1-10
Connecting a LAN cable ................................................................................................ 1-11
Assigning an IP Address ............................................................................................... 1-11
Installing OfficeBridge on your PC ...............................................................................1-15
For Windows XP Service Pack 2 and Windows Server 2003 users .............................1-21
Uninstalling OfficeBridge programs.............................................................................1-22
Setting up the OfficeBridge Configuration .......................................................................1-23
Configuring the network settings .................................................................................1-23
TCP/IP settings ..............................................................................................................1-24
SMTP/POP server settings............................................................................................1-27
E-mail Settings .............................................................................................................. 1-30
Internet Time .................................................................................................................1-35
Remote Connection ........................................................................................................ 1-36
LDAP Settings ............................................................................................................... 1-37
SNMP settings ............................................................................................................... 1-41
FTP Shortcut setting ..................................................................................................... 1-43
Displaying the electronic manuals ...............................................................................1-45
Chapter 2
Using OfficeBridge .....................................................................................................................2-1
Logging on / out of OfficeBridge ..........................................................................................2-2
Logging onto OfficeBridge ............................................................................................... 2-2
Reviewing the document list ................................................................................................2-5
Document Lists ................................................................................................................ 2-5
Status ............................................................................................................................... 2-9
Operating buttons ..........................................................................................................2-10
View items and list items .............................................................................................. 2-12
PC fax transmission and reception ...................................................................................2-14
Sending a document from a PC application ................................................................. 2-14
Sending documents stored in machine memory ..........................................................2-16
How to enter the destinations .......................................................................................2-17
Setting transmission functions ..................................................................................... 2-24
Resending documents .................................................................................................... 2-26
Forwarding received documents ................................................................................... 2-26
Canceling your transmissions .......................................................................................2-27
Reading your received documents ................................................................................ 2-27
Network printing ................................................................................................................2-28
Printing documents from the machine memory ..........................................................2-28
Printing a document from a PC application .................................................................2-29
Network Scanning .............................................................................................................. 2-30
Download the scanned image from the scan box ......................................................... 2-30
Download the scanned image using the TWAIN driver ..............................................2-32
Chapter 3
Using the Admin Tools ...............................................................................................................3-1
Opening the Admin Tools tab ..............................................................................................3-2
Admin Tools” menu .........................................................................................................3-3
User Registration ................................................................................................................. 3-5
User Registration.............................................................................................................3-5
Administrator registration ............................................................................................3-10
Address Book .................................................................................................................3-12
Forwarding Settings ...................................................................................................... 3-22
Temporary Storage list .................................................................................................. 3-24
Common Job Settings ......................................................................................................... 3-25
Scheduled Communication ............................................................................................ 3-25
Print Job ......................................................................................................................... 3-27
Management Information .................................................................................................. 3-29
Device Settings ..............................................................................................................3-29
Fax History.....................................................................................................................3-31
Mail History ................................................................................................................... 3-33
Setup ................................................................................................................................... 3-35
Initial Settings ............................................................................................................... 3-35
Scan Settings .................................................................................................................3-36
Personal Outbox setting ................................................................................................ 3-37
Personal Inbox setting ................................................................................................... 3-39
Received Fax Forwarding .............................................................................................. 3-40
File Name .......................................................................................................................3-45
Folder Shortcuts ............................................................................................................ 3-47
Archive Settings.............................................................................................................3-50
Public Inbox ...................................................................................................................3-53
Bulletin Board................................................................................................................3-54
Circulated Box ...............................................................................................................3-55
Process Settings ............................................................................................................. 3-56
Chapter 4
Trouble shooting .........................................................................................................................4-1
Troubleshooting the browser ............................................................................................... 4-2
Printing problems ................................................................................................................. 4-7
Troubleshooting InfoMonitor ............................................................................................ 4-10
Troubleshooting Document Download Manager .............................................................4-11
Troubleshooting Scan to Print Monitor ............................................................................ 4-12
Creating a shared folder ....................................................................................................4-13
Windows XP Professional / Windows 2000 ................................................................... 4-13
Windows XP Professional (Quick setting) .................................................................... 4-15
Index .............................................................................................................................................. I-1
Trademarks
Muratec, the Muratec logo and all Muratec product names contained herein are trademarks of
Murata machinery, Ltd and Muratec America, Inc.
Microsoft
®
, Windows
®
, Windows
®
98, Windows
®
Me, Windows
®
2000, Windows
®
XP, Windows
Server
TM
2003 and Internet Explorer are registered trademarks of the Microsoft Corporation.
Screen shots reprinted by permission from the Microsoft Corporation.
All other products referenced are trademarks or registered trademarks of their respective com-
panies.
1
Main functions of “OfficeBridge” ...........................................................1-2
Sending / Receiving faxes and e-mails ...........................................1-2
Network printing ............................................................................1-3
Scan to User .................................................................................... 1-4
Bulletin board .................................................................................1-5
Circulation .......................................................................................1-6
Request processing .........................................................................1-7
OfficeBridge InfoMonitor ................................................................1-8
OfficeBridge Document Download Manager .................................1-8
OfficeBridge CoverPage Editor ......................................................1-8
OfficeBridge TWAIN Connector .....................................................1-9
OfficeBridge Backup Utility ...........................................................1-9
OfficeBridge Address Book Utility .................................................1-9
OfficeBridge Scan to Print Monitor ...............................................1-9
OfficeBridge TIFFMaker ................................................................1-9
Installing OfficeBridge on your PC .....................................................1-10
System requirements ....................................................................1-10
Connecting a LAN cable ...............................................................1-11
Assigning an IP Address ..............................................................1-11
Installing OfficeBridge on your PC ..............................................1-15
For Windows XP Service Pack 2 and Windows Server 2003 users 1-21
Uninstalling OfficeBridge programs ............................................1-22
Setting up the OfficeBridge Configuration .........................................1-23
Configuring the network settings ................................................1-23
TCP/IP settings .............................................................................1-24
SMTP/POP server settings ...........................................................1-27
E-mail Settings .............................................................................1-30
Internet Time ................................................................................1-35
Remote Connection .......................................................................1-36
LDAP Settings ..............................................................................1-37
SNMP settings ..............................................................................1-41
FTP Shortcut setting ....................................................................1-43
Displaying the electronic manuals...............................................1-45
Chapter
Getting Started
1
1-2 Getting Started
Main functions of “OfficeBridge”
"OfficeBridge" is a workflow management system that allows you import and man-
age image data created on your Muratec MFP. This chapter will introduce you to
the different components of OfficeBridge.

Sending / Receiving faxes and e-mails

Using OfficeBridge, you not only can send a document from a PC application to
a remote fax machine or e-mail location, but also read documents that have been
routed to your PC. This process allows you to save time and reduce the paper con-
sumption in your office.
See “PC fax transmission and reception” on page 2-14 for more information.
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Network printing

“OfficeBridge” allows the machine to be used as a network printer.
By selecting the dedicated “Muratec OfficeBridge print driver”, you can use the
machine to print high-resolution documents.
See “Network printing” on page 2-28 for more information.
1-4 Getting Started

Scan to User

This functions allows users to import images from the Muratec MFP into a per-
sonal scan box. Users can view the images, route them to another user, save them
to a local desktop or network folder and/or send them to a remote fax terminal or
e-mail address.
See the “OfficeBridge Reference Manual” how to use this function.
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Bulletin board

“OfficeBridge” has a “Bulletin Board Document” list.
This public document list is the area where any registered OfficeBridge users can
view documents.
You can add personal Inbox documents, scanned documents, etc. to the “Bulletin
Board Document” list and notify all users of the contents. Also, a bulletin board
viewing period can be set.
See the “OfficeBridge Reference Manual” how to use this function.“OfficeBridge Reference Manual” how to use this function. how to use this function.
1-6 Getting Started

Circulation

“OfficeBridge” has a “Circulation Document” list.
This document list is used to distribute information to both individual users and
group members simultaneously.
You can add personal Inbox documents, scanned documents, etc. to the “Circulation
Document” list and notify users of the contents.
Both the originator and recipients can check the read status of each document. Also,
a preservation time period can be set that will store the document for a certain time
period after the circulation process has been completed.
See the “OfficeBridge Reference Manual” how to use this function.
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Request processing

“OfficeBridge” has a “Request Processing Document” list.
This document list allows users to request document processing to other users.
The processor can notify the originator of its status and completion.
If the processor cannot process the document, she/he can forward the document to
another user for processing.
See the “OfficeBridge Reference Manual” how to use this function.
1-8 Getting Started
OfficeBridge InfoMonitor
This utility is active on the users desktop and will alert the user when a new docu-
ment has arrived in the scan box and when a outbound transmission or print job
has been completed.
For more details on how to use it, refer to “Setting notification for newly arrived
documents” in “OfficeBridge Reference Manual”.
OfficeBridge Document Download Manager
This utility program is used to automatically download received documents. You
can specify the document type, download destination and/or file format. In addition,
you can set the specific download time.
The setting target is an individual user only.
Note that the Document Download Manager is available only for the PC in the
same segment with the MFP.
For more details on how to use it, refer to “Setting automatic downloading” in
“OfficeBridge Reference Manual”.
OfficeBridge CoverPage Editor
“OfficeBridge CoverPage Editor” is an application software that allows you to create
and store customized cover pages.
On the cover page, you can insert information registered in the address book. The
information you insert here is automatically set to the correct information for each
destination, so there is no need to create a new cover page for each destination. You
can also create and use different cover pages for different destinations and objec-
tives.
(Sample)
See the “OfficeBridge Reference Manual” on how to use this function.
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OfficeBridge TWAIN Connector
This utility program allows you to convert the scanned images into picture files
using TWAIN-compliant application software.
See “Download the scanned image using the TWAIN driver” on page 2-32 for more
information.
OfficeBridge Backup Utility
This utility program is used to automatically download received documents. You
can specify the document type, download destination and/or file format. In addition,
you can set the specific download time. You can set the target to multiple users/
devices, or documents in each folder. You can set the target to multiple users/
devices, or documents in each folder.
OfficeBridge Address Book Utility
This utility program is used to convert the address book from Excel format into a
CSV file. Converting the data to CSV format enables "vCard" data conversion which
can then be loaded into the OfficeBridge Address Book.
OfficeBridge Scan to Print Monitor
This utility program is used to register the printer and to set the saving destination
(shared folder) for the document when the scan to printer function (scan the color
document in the MFP and print it out on another color printer) is used.
For more details on how to use “Scan to Print Monitor”, refer to “Setting scan to
print” in “OfficeBridge Reference Manual”.
OfficeBridge TIFFMaker
TIFFMaker is a print driver that converts files into Tagged Image File Format
(TIFF) from your software application.
For example, if you attach a TIFF file converted by TIFFMaker to the Muratec
Internet Fax via e-mail, you can use the Muratec Internet Fax machine as a PC
printer. Also, by using the e-mail forwarding feature on the Muratec Internet Fax
machine, you can send your electronic document to a remote fax machine without
printing.
See the “OfficeBridge Reference Manual” how to use this function.
1-10 Getting Started
Installing OfficeBridge on your PC

System requirements

Item Requirements
PC Type IBM’s PC-AT compatible machine loaded with
one of the following operating systems.
Operating Sys-
tem
• Windows Server 2003
• Windows XP
• Windows 2000 professional
• Windows NT 4.0 workstation
• Windows Me
• Windows 98
* Only English version Operating System is
guaranteed.
* Operation with Windows 98/Me upgraded
from Windows 95/3.1 cannot be guaranteed.
* Not compatible with command prompt of MS-
DOS and Windows and DOS prompt.
* Windows Server 2003 is for PC printing only.
* Scan to Pirnt Monitor does not support
Windows Me and Windows 98.
CPU and Memory Depends on the operating system
Interface port Ethernet 10 Base-T, 100 Base-TX
Network Proto-
cols
TCP/IP on Windows
LPD(LPR), Port 9100 on Windows NT4.0 / 2000/
Server 2003 / XP
CD-ROM CD-ROM drive
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Connecting a LAN cable

NOTE: Use Category 5 cable with an RJ-45 connector for the standard network port.
1
Make sure the MFP is turned off and unplugged.
2
Plug one end of the standard LAN cable into a LAN drop or hub and the other
end into the Ethernet port on the left-side of the MFP.
3
Turin the power on.

Assigning an IP Address

If your network is using DHCP
If a DHCP (Dynamic Host Configuration Protocol) server is installed on your
network, an IP address will be automatically assigned after you connect the
machine to the network.
1
To see the assigned IP address for your machine, print the “System settings
list” by pressing <List>[Settings List][System Settings][Yes] on the con-
trol panel.
2
Go to “Verifying the IP settings” on page 1-14 and begin with step 14.
NOTE: Once the DHCP server has assigned the IP address to your machine, that IP
address MUST be reserved within the specific DHCP scope. Failure to do so
could result in failed operation when the IP address lease expires.
1-12 Getting Started
If your network is not using DHCP
You should turn off the DHCP server setting. Then enter the IP address manually
to install your machine on your network.
1
Press <Setting> on the control panel, then [Management].
2
Press [Network Settings].
3
If the OfficeBridge administrator has set up the password, enter it and press
[Enter].
Otherwise go to step 4.
4
Press [IP Address].
5
Press [DHCP Setting].
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Select [OFF] and press [Enter].
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Press [IP Address].
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Enter the appropriate IP address using the numeric keys.
Press the arrow keys to navigate the field. Press [Clear] to delete a number.
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Press [Enter]. The display returns to the TCP/IP settings menu.
10
Press [Subnet Mask] and enter the appropriate IP address, then press [Enter].
Refer to the above steps on how to enter the IP address.
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If necessary, enter the gateway address.
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When you are finished, reboot the machine to activate the new settings. (Press
[Yes] on the LCD when prompted. The machine reboots automatically.)
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Go to “Verifying the IP settings” on next page.
1-14 Getting Started
Verifying the IP settings
14
Print the network setting list to view the new configuration.
To print the network settings list: Press [Settings], [List], [Network Settings],
then [Yes].
15
At the command prompt on a network computer, type “ping” followed by the IP
address of your machine.
If the machine is active on the network, you will receive a reply.
(Sample)
NOTE: To run the command prompt:
On Windows 98
Click Start
Programs
MS-DOS Prompt
On Windows Me
Click Start
Programs
Accessories
MS-DOS Prompt
On Windows 2000 and XP
Click Start
ALL Programs
Accessories
Command Prompt
On Windows NT 4.0
Click Start
Programs
Command Prompt
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Installing OfficeBridge on your PC
NOTE:
• To install the local print driver on your PC, refer to the “Local Printer
Setup manual” on CD.
• Install utility programs or drivers on each computer.
• Before installing, scan for viruses and close any running applications.
Failing to do so may interfere with proper installation.
• Windows 2000, Windows XP, Windows NT 4.0, and Windows server
2003 requires that you have administrative access to install drivers
and utility programs on your computer.
• Here the procedure is explained using MFX-2850. When installing the
OfficeBridge to MFX-2350, the dialog will display MFX-2350 instead
of MFX-2850. (Be sure to select “MFX-2350” in step 5)
1
Insert the “Installation Disk” CD into the CD-ROM drive on your computer.
If the CD does not auto-run, use Windows Explorer to run the InstMenu.exe
program from the root directory of the CD.
2
Click [Setup], and then [OfficeBridge].
3
Click [Next].
1-16 Getting Started
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After carefully reading the “License Agreement”, click [Yes] if you agree.
5
Select your MFP, then click [Next].
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Select “Network” and click [Next].
NOTE :To install the local print driver on your PC, refer to the “Local Printer Setup
manual” on CD.
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Click [Next].
If you want to install the driver into another location, click [Browse] and
located the preferred file location.
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Select the utilities and drivers you want to install. If you press the plus button,
all the utilities and drivers will be displayed.
If you do not want to install a particular program, simply uncheck the corre-
sponding checkbox.
Check the box for “OB Pro Backup Utility” and/or “OB Pro Scan to Print Moni-
tor” (MFX-2850 only), as needed.
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When you have finished selecting programs, click [Next].
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Click [OK].
1-18 Getting Started
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When the “Server Search” dialog appears, enter the IP address of your MFP.
NOTE:
Even if you do not know the MFP’s IP address, you can find it by
following these steps.
(1) Click [Search].
The setup program will search for the IP address of MFP devices
on the network.
After a few moments, any Muratec MFP’s on the network will be
displayed.
On the Windows XP Service Pack 2, “Windows Security Alert” dia-
log will appear when clicking [Search]. In this case, click [Unblock]
to continue searching.
(2) Select an IP address, then click [OK].
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After entering the IP address, click [OK].
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Specify which program folder you want to use when launching programs from
the “Start” menu.
To specify another folder, enter the folder name in “Program Folder:”.
To use a pre-existing program folder, select it from the “Existing Folders:” list.
Then click [Next.]
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Select which program shortcuts you want to create on your computer’s desktop.
If you do not want to create a particular shortcut, simply uncheck the corre-
sponding checkbox.
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Click [Next].
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Select which programs to add to the Startup group.
When programs are added to the startup group, they will be launched auto-
matically when the computer is turned on.
If you do not want to install a particular shortcut, simply uncheck the corre-
sponding checkbox.
1-20 Getting Started
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Click [Next].
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The settings that were previously entered will be displayed.
If you would like to change any of these, click [Back] to go back and modify the
previous settings.
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Click [Next].
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When installation is complete, the completion wizard will appear.
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Select the “Yes, I want to restart my computer now.” radio button and click [Fin-
ish].
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See the “OfficeBridge Reference Manual” and set up the utility programs.
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For Windows XP Service Pack 2 and Windows Server 2003 users

On Windows XP Service Pack 2 or Windows Server 2003, the “Windows Security
Alert” dialog will be displayed when programs such as the InfoMonitor, Scan to
Print Monitor or drivers such as TWAIN Connector initially start.
In this case, click [Unblock]
Windows Firewall will block the communication between drivers and programs and
any external devices, such as the InfoMonitor or the TWAIN connector. Therefore,
you need to release the Firewall communication block when using these programs
and/or drivers.
If you click other buttons except [Unblock] by mistake
1
Click [Control Panel] from [Start] for Windows.
The “Control Panel” screen will be displayed.
2
Double-click the [Windows Firewall] icon.
“Windows Firewall” dialog will be displayed.
3
Click the [Exceptions] tab.
The list for programs or drivers will be displayed. Firewall will be blocking com-
munications for the programs or drivers that have unchecked boxes.
4
Select the checkboxes for programs you wish to unblock.
5
Click [OK].
The block for checked programs or drivers will be released, and the communication
will run normally.
1-22 Getting Started
Uninstalling OfficeBridge programs
If you wish to uninstall OfficeBridge programs for any reason, perform the follow-
ing procedures.
NOTE: By performing this procedure, all installed OfficeBridge programs will be
deleted.
1
Open the “Control Panel” window.
2
From the “Add or Remove Programs” dialog, select “OfficeBridge Pro”.
3
Click Change/Remove (or Add/Remove if using Windows 98/Me, NT4.0).
“OfficeBridge Utility Maintenance program” will appear.
4
Click “Delete”.
5
Follow the prompts to uninstall the OfficeBridge programs from your PC.
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Setting up the OfficeBridge Configuration
Configuring the network settings
Set up the following items to use the MFP on network:
• TCP/IP
This sets the TCP/IP network environment (IP address, subnet mask, etc.)
• SMTP/POP
This sets the e-mail server settings (e-mail address, servers, etc.)
• E-mail Settings
This sets the send document file format, e-mail template registrations, etc.
• Internet Time
This sets the internet time server.
• Remote Connection
This sets whether to allow access from computers in other segments.
• LDAP Settings
This creates settings for LDAP (Light Directory Access Protocol) server.
• SNMP Settings
This setting allows you to configure SNMP related items.
• FTP Shortcuts
This sets the FTP server shortcuts.
1-24 Getting Started

TCP/IP settings

This sets the network environment for viewing received faxes and e-mails on a
MFP-connected computer or when using the MFP as a printer.
NOTE: If an administrator has been registered, you should log-in as the administrator
to access this setting.
1
Enter your machine’s IP address in the URL address field of your browser (for
example, http://192.168.1.10/) and log on to “OfficeBridge”.
2
Click [TCP/IP] on the “Admin Tools” tab.
The “TCP/IP Settings” dialog will appear.
3
Configure the settings, then click [Save] to save the settings.
4
If you entered or changed the “DHCP Setting”, “IP Address”, “Subnet Mask”,
“HTTP Port No.”, “Client Port No.” or “InfoMonitor Port No.”, reboot the
machine to activate the new settings.
To reboot the machine, press the <Setting> key, and press [OB Pro shutdown].
When the machine prompts you to shutdown, turn the power switch to off and
after a few seconds turn it back on.
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