Muratec MFX-2590 User Manual

Administrator’s Guide
Plain-paper digital Fax/Copier/Printer/Scanner
Please read this guide before operating this machine. After you finish reading this guide, keep it handy for easy reference.
Chapter 1 Using Common Functions
1
Chapter 2 Management
Chapter 4 Troubleshooting
2
3
4
ii Contents

Contents

How to Read This Manual ...........................................................................................v
Symbols ....................................................................................................................... v
Key Descriptions .......................................................................................................vi
Screens ....................................................................................................................... vi
Chapter 1 Using Common Functions
Entering Characters ..................................................................................................1-2
Overview of the Character Entry Screen ...............................................................1-2
Entering Characters ...............................................................................................1-2
Entering Symbols / Special Characters .................................................................1-3
Deleting / Inserting Characters ..............................................................................1-6
Editing the Soft Keys .................................................................................................1-8
Editing the My MFP Shortcuts .............................................................................1-11
Using My Jobs ...........................................................................................................1-14
Registering /Editing My jobs ................................................................................1-14
Deleting My jobs ....................................................................................................1-18
Printing My Jobs List ...........................................................................................1-19
Executing My jobs .................................................................................................1-20
Checking the Machine Information .....................................................................1-21
List of Entries ............................................................................................................1-22
Paper Settings ...........................................................................................................1-25
Setting the Bypass Paper......................................................................................1-25
List of Paper Settings ............................................................................................1-26
Specifying Default Settings ...................................................................................1-28
Setting Example ....................................................................................................1-28
List of Default Settings .........................................................................................1-29
Outputting Lists .......................................................................................................1-33
Printing the Device Settings List .........................................................................1-33
Printing the User Usage Management List ........................................................1-34
Printing the Root Certificate List .........................................................................1-35
List of Lists ............................................................................................................1-36
Using Personal Settings ..........................................................................................1-37
Specifying Personal Settings ................................................................................1-37
Using Personal Settings ........................................................................................1-40
Logging In / Logging Out ........................................................................................1-41
Logging In ..............................................................................................................1-41
Logging Out ...........................................................................................................1-42
Chapter 2 Management
List of Machine Management Settings ..................................................................2-2
Setting Security Codes ..............................................................................................2-4
Setting the Administrator Password ......................................................................2-4
Contents iii
1
Setting the Protect Passcode ..................................................................................2-7
Closed Communication .............................................................................................2-9
Setting Closed Transmission ..................................................................................2-9
Setting Closed Reception ......................................................................................2-10
Setting Passcode Polling .......................................................................................2-11
Setting the Passcode .............................................................................................2-12
Communication and Range of Passcodes .............................................................2-14
Setting ID Check Transmission ............................................................................2-16
Confirming the Destination Before Transmission ............................................2-17
Setting the Destination Confirmation Function .................................................. 2-17
Setting the Confirmation Dial Functions ............................................................2-18
Prohibiting Transmission to Multiple Destinations ........................................2-20
Security Reception ...................................................................................................2-21
Activating the PIN mask .........................................................................................2-23
Function Protect Settings ......................................................................................2-25
Setting Function Protection..................................................................................2-26
Using Function Protection ....................................................................................2-28
Setting Mode Protection .........................................................................................2-30
Setting User Authentication ..................................................................................2-32
Setting the Authentication Method ......................................................................2-32
Managing User Access/Cost Accounting .............................................................2-35
Setting the Currency Unit ....................................................................................2-35
Specifying the Charge Settings ............................................................................2-37
Erasing the Accounting Data ...............................................................................2-39
Specifying the Network Settings ..........................................................................2-40
Specifying the TCP/IP Settings ............................................................................2-43
Registering LDAP Servers ....................................................................................2-54
Specifying the Archive Settings ............................................................................2-65
Setting an E-mail Gateway ..................................................................................2-69
Setting the Automatic Logout Time .....................................................................2-71
Mirroring the Machine Settings ...........................................................................2-73
Mirroring Methods ................................................................................................2-73
Importing / Exporting Using USB Memory .........................................................2-74
Directly Copying Via the Network .......................................................................2-80
Chapter 3 Maintenance
Cleaning the Outside of the Machine ....................................................................3-2
Cleaning the Control Panel ......................................................................................3-3
Cleaning the Scanning Area ....................................................................................3-4
Cleaning the Automatic Document Feeder (ADF) .................................................3-4
Cleaning the Scanning Area ...................................................................................3-6
iv Contents
Chapter 4 Troubleshooting
Error Messages ...........................................................................................................4-2
Communication Errors ...........................................................................................4-2
Error Messages Displayed on the Screen ..............................................................4-8
Troubleshooting ........................................................................................................4-11
The machine does not operate ..............................................................................4-11
Image Quality Problems .......................................................................................4-12
Cannot Transmit Faxes ........................................................................................4-15
Cannot Receive Faxes ...........................................................................................4-16
Cannot Scan ..........................................................................................................4-16
Cannot Print ..........................................................................................................4-18
Cannot Connect to the Network ...........................................................................4-19
Cannot Install........................................................................................................4-20
OfficeBridge Troubleshooting ............................................................................... 4-21
Browser Settings ...................................................................................................4-23
When a Power Failure Occurs ...............................................................................4-26
Main Unit Operation.............................................................................................4-26
Memory Backups ...................................................................................................4-26
Erased Document Notification .............................................................................4-27
How to Read This Manual v
1

How to Read This Manual

Warning
Caution
IMPORTANT
Note

Symbols

In this manual, the following symbols are used with the items where important operational and safety information must be observed.
Symbol Meaning
Describes warnings to protect yourself and others from serious or potentially fatal injury if you handle the machine incorrectly. For safe operation, please follow instructions carefully.
Notes a caution to protect yourself and others from personal injury or damage to properties if you handle the machine incorrectly. For safe operation, please follow instructions carefully.
Describes important conditions or restrictions you should carefully observe to avoid problems caused by incorrect operations.
Describes reference information and additional notes for operation.
vi How to Read This Manual

Key Descriptions

In this manual, the operating keys are described as follows: The key names on the control panel are shown in < >, and the key names on the touch panel are in [ ].
Keys on the control panel
Enclosed in < >, for example, <Job Confirm.  Fax Cancel>.
Touch panel keys
Enclosed in [ ], for example, [Auto].

Screens

This manual uses the screens of the standard model, unless otherwise stated. The screens you see may differ, depending on the options installed.
Chapter 1
Using Common Functions
Entering Characters ..................................................................................................1-2
Overview of the Character Entry Screen ...............................................................1-2
Entering Characters ...............................................................................................1-2
Entering Symbols / Special Characters .................................................................1-3
Deleting / Inserting Characters ..............................................................................1-6
Editing the Soft Keys .................................................................................................1-8
Editing the My MFP Shortcuts .............................................................................1-11
Using My Jobs ...........................................................................................................1-14
Registering /Editing My jobs ................................................................................1-14
Deleting My jobs ....................................................................................................1-18
Printing My Jobs List ...........................................................................................1-19
Executing My jobs .................................................................................................1-20
Checking the Machine Information .....................................................................1-21
List of Entries ............................................................................................................1-22
Paper Settings ...........................................................................................................1-25
Setting the Bypass Paper......................................................................................1-25
List of Paper Settings ............................................................................................1-26
Specifying Default Settings ...................................................................................1-28
Setting Example ....................................................................................................1-28
List of Default Settings .........................................................................................1-29
Outputting Lists .......................................................................................................1-33
Printing the Device Settings List .........................................................................1-33
Printing the User Usage Management List ........................................................1-34
Printing the Root Certificate List ......................................................................... 1-35
List of Lists ............................................................................................................1-36
Using Personal Settings ..........................................................................................1-37
Specifying Personal Settings ................................................................................1-37
Using Personal Settings ........................................................................................1-40
Logging In / Logging Out ........................................................................................1-41
Logging In ..............................................................................................................1-41
Logging Out ...........................................................................................................1-42
1-2 Entering Characters

Entering Characters

Refer to this section when entering characters for sender names or names for address book destinations, etc.

Overview of the Character Entry Screen

Number of entered characters/Number of characters that can be entered
This displays the number of characters that can be entered and the number of characters entered so far.
Edit window
This displays the entered characters.
Mode selection keys
They change the type of characters that are being entered.
[All Clear] button
Press this to delete all characters.
[Clear] button
Press this to delete characters.

Entering Characters

Select the character to enter from the character panel.
1
Cursor keys
They move the char­acter entry position.
Return key
Press this to insert a line break while entering text in cover page or e-mail text.
[.com] button
You can register up to 10 domain name extensions for your convenience. (See
page 1-4.)
To enter upper case characters, press [Upper]. To enter lower case characters, press [Lower].
Entering Characters 1-3
1
Using Common Functions

Entering Symbols / Special Characters

Entering Symbols / Special Characters
Press [Symbol].
1
Select the symbol, and press [Enter].
2
Depending on the item to set, such as when entering a workgroup or DNS server address, some characters cannot be entered.
Entering Numbers
Numbers can be entered using the numeric keys or from the character entry screen.
1-4 Entering Characters
Entering Spaces
Note
Press [Space] while entering characters.
Entering “.com”
You can press the [.com] button when entering e-mail addresses, etc. to easily enter domain names. You can also register the parts other than the domain name in advance to easily enter frequently used strings.
For details on registering domain names, refer to Chapter 7, “Registering Other Settings” in the Scanner and Fax Guide.
Enter the e-mail address.
1
Press [.com].
2
Entering Characters 1-5
1
Using Common Functions
Select the domain name you want to enter.
3
The selected domain name is entered.
The domain name selection screen is not displayed if no domain names are registered.
1-6 Entering Characters

Deleting / Inserting Characters

To delete a character, use the cursor buttons to move the cursor to the character you want to delete, and then press [Clear]. And to insert a character, use the cursor buttons to move the cursor to the insert position and enter the character.
Deleting Characters
Use the cursor buttons to move the cursor to the position of the character you
1
want to delete.
Press [2 Clear].
The last entered character can be deleted by just pressing [ Clear]. To delete all of the characters, press [All Clear].
Entering Characters 1-7
1
Using Common Functions
Inserting Characters
Use the cursor buttons to move the cursor to the right of the position you want
1
to insert the characters.
Enter the characters.
2
The characters will be inserted before the cursor.
1-8 Editing the Soft Keys

Editing the Soft Keys

Note
Up to six advanced functions of each mode can be displayed on the ready screen. By assigning frequently used functions, you can use them from the ready screen.
Example of the copy ready screen
Soft Key
Ready Screen Functions that Can Be Assigned
Copy screen
Scanner screen
Fax screen Preview, Resolution, Contrast, Duplex Scan, Redial, Monitor,
Preview, Zoom, Card Copy, Document Size, Bypass, Combine, Next Document Setting, Run ScanTag Program
Preview, Document Type, Contrast, Resolution, Zoom, Scan Size, Next Document Setting, Color, Duplex Scan, Broadcast, Batch Scan, File Format, Speed-Dial, File Name, Mail Address, e-mail Subject, Mail History, Color Adjustment, Attachment, Category Name, Comments, TWAIN Box, Scan to Path Notification, Hold Time, Stamp
Speed-Dial, Auto Distribute, Auto Rx, Security Reception, TTI, Cover Page, Tx Report, File Format, Scan Size, Next Document Setting, Polling, F-Code Polling, Polling Doc., F-Code Tx, F-Code Doc., Closed Transmission, ID Check Transmission, Memory Tx, Broadcast, Mail Address, Mail History, e-mail Subject, Batch Transmission, Check Mail, Delayed Transmission, e-mail Gateway, Stamp
*1
*1
Only when the “Scan Confirmation Stamp option” is attached.*1
Underlined values are the default settings specified at the time of shipment.
Editing the Soft Keys 1-9
1
Using Common Functions
Press <Setting>.
1
Press [Soft Key].
2
Select the ready screen you want to set.
3
Select the soft key you want to edit.
4
1-10 Editing the Soft Keys
Select the function you want to display as a soft key, and press [Enter].
5
To continue to specify other soft keys, repeat the procedure from step 4.
Editing the My MFP Shortcuts 1-11
1
Using Common Functions

Editing the My MFP Shortcuts

Note
You can change the shortcut keys on the screen displayed when <My MFP> is pressed.
My MFP shortcuts
The following functions can be assigned:
Copy
Scan
Fax
Print
• Scan to e-mail
• Scan to PC Folder
• Scan to Box
Scan to USB Memory
• Scan to FTP Server
• Scan to Print
Share Rx Box
Rx Box
Tx Box
ScanTag
Security Print
Shared Box
User Box
PC Folder to Print
USB Memory to Print
Register
Paper Settings
Default Settings
Management
List
Personal Settings
Sound Settings
Language
LCD Brightness Adjustment
Underlined values are the default settings specified at the time of shipment.
1-12 Editing the My MFP Shortcuts
Editing from the Settings Screen
Press <Setting>.
1
Press 2 the [Register] tab.
Press [My MFP Shortcut].
3
Select the shortcut button you want to change.
4
Select the screen you want to register in the shortcut button, and press [Enter].
5
To continue to specify other shortcut buttons, repeat the procedure from step 4.
Editing the My MFP Shortcuts 1-13
1
Using Common Functions
Editing From the My MFP Screen
Press <My MFP>.
1
Press [Add/Edit].
2
The remaining procedure is the same as steps 3 4 to 5 in “Editing from the
Settings Screen”. (See page 1-12.)
1-14 Using My Jobs

Using My Jobs

Note
Register a series of operations in My Jobs to allow all the registered operations to be performed with one press of the button. This is useful for registering frequently used operations.
Up to six jobs can be registered. The destinations in the personal address book cannot be registered. Print jobs cannot be registered. The machine emits a beeping sound when registering My Jobs. The mode key corresponding to the mode being registered also flashes, to inform you that the My Jobs is being registered.

Registering /Editing My jobs

Registering / Editing From the My jobs Screen
This section describes the procedure for registering My Jobs. When editing, select the job you want to edit in step 5, and press [Edit]. After the screen in step 7 is displayed, select the item to change.
Press <Setting>.
1
Press 2 the [Register] tab.
Press [My Jobs].
3
Using My Jobs 1-15
1
Using Common Functions
Press [4 Add].
When editing, select the job you want to edit, and press [Edit]. Proceed to step 7.
Select the type of job you want to register.
5
Perform the operation you want to register, and press 6 [Enter] or <Start>.
1-16 Using My Jobs
To register the job name, press [Title].
7
Enter the job name, and press [Enter].
8
Up to 40 characters can be entered.
Press [Start].
9
Select [Yes] to include the start key operation in the
10
the start key operation, and press [Enter].
l
No: Displays the screen indicating the content registered in the job.
l
Yes: Displays the screen indicating the content registered in the job, and then automatically
starts the job.
Press [Close].
11
job or [No] to not include
Using My Jobs 1-17
1
Using Common Functions
Registering / Editing From the
Press <My MFP>.
1
My jobs Execution Screen
Press [My Jobs].
2
Press [Add/Edit].
3
The remaining procedure is the same as steps 4 4 to 11 in “Registering / Editing
From the My jobs Screen”. (See page 1-14.)
1-18 Using My Jobs

Deleting My jobs

Deleting From My jobs Screen
Press <Setting>.
1
Press 2 the [Register] tab.
Press [My Jobs].
3
Select the 4 job you want to delete, and press [Delete].
Press [Yes] to proceed with the deletion.
5
Press [No] to return to the screen in step 4.
Deleting From
Press <My MFP>.
1
Press [My Jobs].
2
My Jobs Execution Screen
Press [Add/Edit].
3
Using My Jobs 1-19
1
Using Common Functions
The remaining procedure is the same as steps 4 4 to 5 in “Deleting From My jobs
Screen”. (See page 1-18.)

Printing My Jobs List

Printing From My Jobs Screen
Press <Setting>.
1
Press 2 the [Register] tab.
Press [My Jobs].
3
Press the [List] tab4 .
Select [ON] to enable duplex printing, or [OFF] to disable it.
5
Select [ON] to enable combined printing, or [OFF] to disable it.
6
Press [Yes].
7
1-20 Using My Jobs
Printing From
Note
Note
Press <My MFP>.
1
Press [My Jobs].
2
Press [Add/Edit].
3
The remaining procedure is the same as steps 4 4 to 7 in “Printing From My Jobs
Screen”. (See page 1-19.)
My Jobs list can also be printed from [My Jobs List] in [List] after pressing <Setting>.
My Jobs Execution Screen

Executing My jobs

If the registered function is protected, a message indicating so is displayed when My Jobs is executed. For details, refer to “Setting Mode Protection”. (See page 2-30.)
Press <My MFP>.
1
Press [My Jobs].
2
Press the you want to execute.
3
Checking the Machine Information 1-21
1
Using Common Functions

Checking the Machine Information

In the machine information on the My MFP screen, you can check the IP address and network settings of the machine, the status of optional equipment and consumables, and the number of pages that have been printed with each mode.
Press <My MFP>.
1
Press [Machine Info].
2
Check the machine information, and press [Print] if you want to print it.
3
If you do not want to print the information, press [My MFP Menu].
Select [ON] to enable duplex printing, or [OFF] to disable it.
4
Select [ON] to enable combined printing, or [OFF] to disable it.
5
Press [Yes].
6
1-22 List of Entries

List of Entries

You can register useful functions to use with each mode, such as address book destinations, My Jobs, and various shortcuts.
Function Description Settings Reference page
Address Book Entry
Group You can register, edit, and
Soft Key You can set frequently used
My Jobs You can register, edit, and
Favorite Address You can register, edit, and
Folder Shortcut You can register, edit, and
FTP Shortcut You can register, edit, and
TWAIN Scan Box You can register or edit the
You can register, edit, and delete address book destinations.
delete groups.
functions as soft keys.
delete My Jobs, or print a list of My Jobs.
delete destinations to display in the [Faves] tab on the scanner screen.
delete shortcuts to shared folder paths.
delete shortcuts to FTP servers.
name and I.D. code for a TWAIN box.
l
Copy Functions Preview, Card Copy, Combine, Document Size, Zoom, Bypass
l
Scanner Functions Preview, Document Type, Contrast, Resolution, File Name, Color
l
Fax Functions Preview, Resolution, Contrast, Redial, Monitor, Broadcast
Chapter 7, “Registering Destinations” in the Scanner and Fax Guide.
Chapter 7, “Registering Destinations” in the Scanner and Fax Guide.
1-8
1-14
Chapter 7, “Registering Destinations” in the Scanner and Fax Guide.
Chapter 7, “Registering Destinations” in the Scanner and Fax Guide.
Chapter 7, “Registering Destinations” in the Scanner and Fax Guide.
Chapter 2, “Scanning Documents Using a TWAIN Box” in the Scanner and Fax Guide.
List of Entries 1-23
1
Using Common Functions
Function Description Settings Reference page
l
Auto Distribute You can register conditions
to determine whether to distribute a received fax. You can also edit, delete, and print a list of the conditions.
File Name You can register the file name
for the scanned image data in advance.
Document Category
Domain Name You can register the domain
My MFP Shortcut You can change the My MFP
You can register, edit, and delete document categories to use when saving scanned documents in a box.
names to display on the character entry screen.
shortcut keys.
Setting OFF ON
l
Priority Low Middle High
l
Conditions Matching Method Any Initial Final Equal
l
Auto Print OFF ON
l
Schedule Weekday Mon, Tue, Wed, Thu, Fri, Sat, Sun
Start Time/End Time 12:00 am to 11:59 pm
USB Memory to Print, Scan to USB Memory, Scan Tag, List, Sound Settings, LCD Brightness Adjustment
Chapter 4, “Useful Reception Functions” in the Scanner and Fax Guide.
Chapter 7, “Registering Other Settings” in the Scanner and Fax Guide.
Chapter 7, “Registering Other Settings” in the Scanner and Fax Guide.
Chapter 7, “Registering Other Settings” in the Scanner and Fax Guide.
1-11
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