Introducing the powerful smartphone in a razor slim
design! MOTOROLA RAZR™ has tons of advanced
features for everything you want to do—video, web
browsing, multimedia, and more.
• A blistering fast dual-core 1.2 GHz processor lets you
download web pages in under a second, and makes
multi-tasking a snap.
• Use MotoCast to stream or download music, videos,
and documents to your smartphone, and upload
photos and files to your computer.
• Use your 8MP camera to capture life’s moments in
full 1080p HD video. Your smartphone’s 4.3" qHD
Super AMOLED Advanced display makes video
playback crisper and more vivid than ever before.
Note: Certain apps and features may not be available in
all countries.
Caution: Before assembling, charging, or using your
phone for the first time, please read the important
legal and safety information in this guide.
This product meets the applicable limit for
exposure to radio waves (known as SAR) of
2.0 W/kg (ICNIRP). The limits and guidelines
include a substantial safety margin designed to assure
the safety of all persons, regardless of age and health.
The highest SAR values measured for this device are
listed in the regulatory information packaged with your
product.
More
•Answers: Touch >Help Center.
• Updates: Smartphone updates, computer software,
user guides, online help, and more at
www.motorola.com/myrazr
• Accessories: Find accessories for your smartphone at
www.motorola.com/products
Notes:
• All screens in this guide are simulated. Actual
displays may vary.
• Instructions to perform tasks in this guide may
change depending on the software version on your
smartphone.
• Unless specified otherwise, all instructions to
perform tasks in this guide assume that you are
starting from the home screen.
.
.
1Congratulations
Your smartphone
11:23
Arturo Roman
JP Jordan
Tatia Torrey
Kim Vonesh
Browser
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MarketEmail
Dialer
Apps
TextCamera
Micro USB
Connector
Micro HDMI
Connector
Webcam
Micro SIM
Slot
microSD Slot
3.5mm
Headset Jack
Volume Keys
4.3" qHD
AMOLED
To u chscreen
Menu
Home
Back
Search
Power
Key
Press = sleep
Hold = power
the important keys & connectors
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Note: Your smartphone might look a little different.
The phone settings will be adapted to the data
plan you have subscribed.
Add accounts.
4
Set Up Accounts
If you use any of the services below, tap the
icon to set it up.
Corporate Sync Email Accounts
Yahoo! Mail
Google
Motorola ID
let’s get you up and running
Assemble & charge
Note: This product uses a non-removable battery. The
battery should only be replaced by a Motorola-approved
service facility. Any attempt to remove or replace your
battery may damage the product.
Tip: To save battery life, see “Battery tips” on page 23.
Set up & go
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Note: Your phone supports data-intensive apps and
services. It is strongly recommended that you purchase
a data plan that meets your needs. Contact your service
provider for details.
3Let’s go
Wi-Fi connect
If you want to use a Wi-Fi network for even faster
Internet access, touch the status bar at the top of the
home screen and drag it down. Touch the
networks available
network.
You can also touch Menu >
networks
wireless networks. There’s more in “Wi-Fi networks” on
page 40.
> Wi-Fi settings to search for and connect to
notification to select a preferred
Settings > Wireless &
Wi-Fi
Cool content & more
Browse and download thousands of the coolest apps on
the planet from Android Market™.
Download new apps with “Browse & install apps” on
page 9. Your smartphone comes with a microSD
memory card installed—you can load it up with photos,
videos, and music from your computer (see “Memory card” on page 43).
4Touchscreen & keys
Touchscreen & keys
a few essentials
Touchscreen on/off
Your touchscreen is on when you need it and off when
you don’t.
• To make your touchscreen sleep or wake up, just
press Power.
• When you hold the smartphone to your ear during
calls, your touchscreen sleeps to prevent accidental
touches.
• To change how long your smartphone waits before
the screen goes to sleep automatically, touch
Menu >
• To make the screen lock when it goes to sleep, see
“Screen lock” on page 51. To unlock the screen,
press Power, then drag to the right.
Note: Your
touchscreen might stay
dark if the sensor just
above it is covered.
Don't use covers or
screen protectors (even clear ones) that cover
this sensor.
Settings > Display > Screen timeout.
Touch tips
Slide two fingers
apart or together
to zoom in or out.
Drag or flick to scroll.
Touch & hold
to show options.
It’s all in the touch:
• Touch: Choose an icon or option.
• Touch & Hold: Show options.
•Drag: Scroll or move slowly.
•Flick: Scroll or move quickly.
• Zoom: Slide fingers apart or together to zoom in or
out on Google Maps™, web pages, or photos.
Displaying 297 contacts
In case of emergency
A
Abe Baudo
Allie Smyth
Abe Baudo
View contact
Anna Medina
Call contact
Astrid Fanning
Text contact
lark St
born St
Wacker D r
State/Lake
W Lake StW Lake St
M
M
Lake
M
E Randolph St
E Wacker Pl
Randolph/
Wabash
M
N Micigan
Key tips
Menu, home, back, & search
Tou ch Ho m e t o
close any menu or app
and return to the home
screen. In the home
screen, touch and hold
Home to show the
most recent apps used,
then touch an app to
open it.
Menu
Key
Home
Key
Touch Menu to open menu options.
Touch Back to go back.
Touch Search for text search, or touch and hold for
voice search.
Power key menu
Press and hold Power to open the power key menu,
where you can turn off your smartphone (
turn off all wireless connections and put the phone into
low-power
mode
Sleep mode, or turn Airplane mode or Silent
on and off.
Search
Key
Back
Key
Power off),
5Touchscreen & keys
Adjust volume
Press the volume keys to change ring
volume (in the home screen) or
earpiece volume (during a call).
When playing music or video files,
press the volume keys to adjust
media volume.
Rotate the screen
When you turn your smartphone, the touchscreen can
rotate to stay right-side up:
Find it: Menu >
screen
6Touchscreen & keys
Settings > Display > Auto-rotate
Quick tips
If you’re not sure what to do next, try one of these:
To .. .
Get the details—Open a text
message, see details for a
contact, or open items in
other lists.
See screen menu—Open a
menu for the current screen.
See item options—Open an
options menu (if available) for
an item on the screen.
Start again—Go back to the
home screen.
Wake up your
smartphone—Turn on a
sleeping touchscreen.
Touch the message,
contact, or item.
Touch Menu.
Touch & hold the
item.
Tou ch Ho m e.
Press Power.
Home screen
11:23
Arturo Roman
JP Jordan
Tatia Torrey
Kim Vonesh
Browser
p
:
.
MarketEmail
Dialer
Apps
TextCamera
Phone Status Bar
Flick left or right to see
more panels of widgets
& shortcuts.
Shortcuts
Touch to open.
Notifications
Drag this bar down to
see details.
Open the app menu.
quick access to the things you need most
Quick start: Home screen
The home screen gives you all your latest information in
one place. It’s what you see when you turn on the
smartphone or touch Home from a menu. It’s
basically like this:
The home screen extends left and right to give you more
room for adding shortcuts, widgets, and more. Flick the
home screen left and right to see more panels or to add
widgets or shortcuts.
Tip: From the home
screen, touch
Home to see
thumbnails of the five
home screen panels.
Touch a thumbnail to
go to the panel.
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//www
Note: Your home screen might look a little different.
Use & change your home screen
On your home screen, shortcuts are icons that open
your favorite apps, web bookmarks, contacts, mail
labels, or music playlists. Widgets show you news,
weather, messages, and other updates.
To see other panels of shortcuts and widgets, flick the
home screen left or right. Or, touch Home and touch
a thumbnail to go to the panel.
• To open something, touch it. Touch Home to
return to the home screen.
Tip: When you open a widget, touch Menu to see
any options or settings (you can choose accounts for
Calendar, Social Networking, Social Status, or
Universal Inbox widgets).
7Home screen
There’s more about social networking widgets in
m
g
JU
Touch here to enter text.
Touch for more
search options.
Touch to search
by voice.
2:47 PM
2:45 PM
2:41 PM
Wi-Fi networks available
Select to open Preferred N/W Finder
Jim Somers
Meet me outside the...
New email
paul.wang6@gmail.com(2)
New voicemail
Dial *86
Notifications
Clear
Service Provider
11:23
October 6, 2012
“Your social networking account” on page 22.
• To resize widgets, touch
and hold a corner until you
feel a vibration, then drag.
• To add something or
THU
JUL
8
Kristine Kelley
Not even ready to
3pm
3p
go back to school
Budget Meetin
Budget Meeting
change your wallpaper,
touch and hold an empty
spot until you see the
to Home
menu.
Add
You can add a folder to organize your shortcuts.
• To move or delete something, touch and hold it until
you feel a vibration, then drag it to another spot,
another panel, or the trash at the top of the
screen.
Shortcuts in the dock row at the bottom of the home
screen always appear in all panel views. You can change
the dock shortcuts (except the app menu icon). Touch
and hold a dock shortcut, then select the shortcut you
want to replace it.
8Home screen
Search
Touch Search, then use the window that appears.
Smartphone status & notifications
Icons at the top of the
screen notify you about
messages and
smartphone status. To
see your notifications,
touch the status bar and
drag it down. Touch
a notification to select it.
To dismiss a single
notification, touch. To
dismiss all notifications,
Clear
touch.
network (full signal)3G (fastest data)
network (roaming)network (no
connection)
GPS activewarning
Wi-Fi in rangeWi-Fi connected
Bluetooth™ onBluetooth
connected
USB connectedsync
active callmissed call
airplane modemicroSD card
new text messagealarm set
new emailcalendar
new voicemailmusic
vibratespeakerphone on
sound offcall mute
battery (charging)downloading
battery (full charge)
Tip: To see today’s date, touch the status bar at the top
of the screen.
Apps & updates
get the app you want
Quick start: Apps & updates
You can find all of your apps in one place. From the
home screen, touch to open the app menu. To see all
of your apps, flick left and right.
From the app menu, touch to view or create app
groups.
Open the app groups menu.
All apps
New group
All apps
Recent
Downloaded
To close the app menu, touch Home or Back.
Browse & install apps
Get all the fun games and cool apps you want! Android
Market™ provides direct access to apps, games, books,
and movies that you can download and install on your
smartphone.
Find new apps
on Android Market™.
Create a new app group.
Choose which app group
you want to see.
9Apps & updates
Find it: >Market
Scroll to and touch the app you want to install. Then,
Install (if app is free) or Buy.
touch
New apps that you install are added to the app menu.
Tip: Find more apps by going to market.android.com
your computer.
Tip: Choose your apps and updates carefully, from
trusted sites like
phone’s performance—see “Choose carefully” on
page 10.
Note: When installing an app, make sure you read the
alerts that tell you what information the app will access.
If you don’t want the app to have access to this
information, cancel the installation.
Market, as some may impact your
on
Recent apps
Your smartphone remembers the apps that you used
most recently. From the home screen, touch and hold
Home to show the most recent apps used. From
the app menu, touch >
Recent.
Manage & restore apps
From the home screen, touch Menu > Manage
apps
.
Touch an app in the list, then touch
you downloaded),
10Apps & updates
Clear cache, or other options.
Uninstall (for apps
To reinstall apps from Android Market, touch
Market, then touch Menu > My apps.
>
Previously installed apps are listed and available for
download.
Choose carefully
Apps are great. There's something for everyone. Play,
communicate, work, or have fun. But remember, choose
your apps carefully. Here are a few tips:
• To help prevent spyware, phishing, or viruses from
affecting your phone or privacy, use apps from trusted
sites, like
Market, check the apps’ ratings and comments
• In
before installing.
• If you doubt the safety of an app, don't install it.
• Like all apps, downloaded apps will use up memory,
data, battery, and processing power—some more
than others. For example, a simple battery level
widget will use less than a streaming music player
app. After installing an app, if you're not happy with
how much memory, data, battery or processing
power it's using, uninstall it. You can always install it
again later.
• Just like web browsing, you may want to monitor
childrens’ access to apps to help prevent exposure to
inappropriate content.
Market.
• Certain apps may not provide completely accurate
information. Take care, especially when it comes to
personal health.
Calls
it’s good to talk
Update my smartphone
You can check, download, and install smartphone
software updates using your smartphone, or using your
computer:
• Using your smartphone:
You may get an automatic notification of an available
update on your smartphone. Simply follow the
instructions to download and install.
To manually check for updates, touch Menu
Settings > About phone > System updates.
>
Your smartphone downloads any updates over your
mobile network. Remember, these updates can be
quite large (25MB or more) and may not be available
in all countries. If you don’t have an unlimited data
plan, or mobile network updates are not available in
your country, you can update using a computer.
• Using your computer:
On your computer, go to www.motorola.com/myrazr
and check the “Software” links. If an update is
available, follow the installation instructions.
Quick start: Calls
Dialing options
From the home screen, touchDialer.
DialerFavoritesRecent
Most Recent
Julie Smith
Mobile 1-555-555-5555 1 hour ago
1
GHI
4
PQRS
7
*
Contacts
ABC
DEF
3
2
JKL
5
8
0
MNO
6
TUV
WXYZ
9
+
#
Recent Calls List
Touch an entry to call.
Return Call
Backspace
Delete digits you entered.
Add Number To Contacts
Call
Enter a phone number
& touch here to call it.
Voice Dial
11Calls
In-call options
Answer
Ignore
Connected
Add callEnd callDialpad
Bluetooth
To use a Bluetooth™ device, touch Bluetooth. (The
device must be turned on and previously paired—see
“Connect new devices” on page 42.)
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
12Calls
00:12 Service Provider
Kristine Kelley
Mobile (555) 555-7931
Chicago, IL
Mute
Speaker
Call Timer
End Call
Hang up.
Dialpad
Enter numbers during a call.
Speakerphone
Turn the speakerphone
on or off.
Mute
Mute or unmute the call.
Tip: You can touch Home or Back to leave the
active call display. To reopen it, touch Home
Dialer.
>
Make & answer calls
To make a call, touchDialer, enter a number, then
touch.
Tip: If the screen is locked, drag to the right first.
To answer a call when the screen is active, touch .
When the screen is locked, answer by dragging to
the right.
To ignore a call when the
screen is active,
touch. When the
screen is locked, ignore the
call by dragging to the
left. Your smartphone gives
you the option to send a
text message to the caller.
Select a message and
Ok to send it, or
touch
Cancel to exit without
touch
sending a message.
Tip: To silence an incoming
call alert, press Power or the volume keys.
Text Message Reply
Create new message
”Sorry I was unable to
answer your call”
”Please call me again
in a few minutes”
”I will call you back in
a few minutes”
Turn off text message
reply
OkCancel
Note: When you hold the smartphone to your ear, the
display goes dark to prevent accidental touches. When
you move the smartphone away from your ear, the
display lights up again.
Recent calls
Find it: Dialer > Recent
• To select a call list, touch and select All calls,
Missed calls, Incoming calls, or Outgoing calls.
• To call a number, touch next to the entry.
• To send a text message, create a contact, view a
contact, or other options, touch and hold an entry.
• To clear the list, touch Menu >
Clear list.
Frequent calls
Find it: Dialer > Favorites
• To add a contact to Favorites, touch the contact, then
touch the star next to the contact’s name. The star
turns green.
• To call a number, touch next to the entry.
• To send a text message, view a contact, or other
options, touch and hold an entry.
Conference calls
To start a conference call, call the first number. After the
call connects, touch
select it from contacts or favorites. When the next
number answers, touch
Add call. Dial the next number, or
Merge.
Your phone number
Find it: Menu > Settings > About phone > Status
My Phone number
>
Emergency calls
Note: Your service provider programs one or more
emergency phone numbers that you can call under any
circumstances, even when your phone is locked.
Emergency numbers vary by country. Your
pre-programmed emergency number(s) may not work in
all locations, and sometimes an emergency call cannot
be placed due to network, environmental, or
interference issues.
1 Touch Dialer (if your smartphone is locked, touch
Emergency Call).
2 Enter the emergency number.
3 Touch to call the emergency number.
Note: Your phone can use location based services
(GPS and AGPS) to help emergency services find you.
See “Location Services (GPS & AGPS)” on page 57.
13Calls
Cool down
In very limited circumstances, such as where your
phone has been exposed to extreme heat, you may see
“Cool Down” messages. To avoid possible damage to
your battery and phone, you should follow these
instructions until the phone is within its recommended
temperature range. When your phone is in “Cool Down”
mode, only emergency calls can be made.
14Contacts
Contacts
contacts like you’ve never had before
Quick start: Contacts
Find it: >Contacts
FavoritesRecent
Dialer
Displaying 297 contacts
A
Contacts
In case of emergency
Abe Baudo
Allie Smyth
Anna Medina
Astrid Fanning
Tip: To search the list, touch to open a touchscreen
keypad, then type a name. When you flick or drag the
list, a scroll bar appears that you can drag to move the
list faster.
Group
Create & view groups
of contacts.
#
A
B
Add contacts.
C
D
E
F
G
H
Contacts List
I
J
Touch to view contact
K
L
information. Touch & hold
M
N
to call, send a text message,
O
P
& more.
Q
R
S
T
U
Touch a letter to jump to
V
W
contact names that start
X
with the letter.
Transfer contacts
Get all your contacts, all in one place. Here’s a few
helpful hints:
• Use Gmail™
All your Gmail contacts will automatically get synced
to your phone. Various computer applications for
mobile phones and email accounts allow you to
export your contacts as a “.CSV” file. You can then use
Gmail to import the file. For more details, go to
www.motorola.com/transfercontacts
Gmail account on your computer and select “Help”.
• More
There are other methods and tools to help you at
www.motorola.com/transfercontacts
or log in to your
.
Link contacts
You might have two or more contacts for the same
person, maybe a Gmail contact who is also stored on
your phone, or one friend with two email addresses. To
combine these contacts:
Find it: >
Touch a contact to open it, touch Menu > Edit
contact
contact, then touch
Contacts
, touch Menu > Join, touch the second
Save.
Call or email contacts
Find it: >Contacts
• To view contact information, touch the contact.
• To call, text, send an email, or see other options,
touch and hold the contact.
• To add a contact to Favorites, touch the contact, then
touch the star next to the contact’s name. The star
turns green.
View & use contacts
When you set up a social networking account (see
“Social networking” on page 22), you’ll know what
everybody’s up to and when. Every time you pick up a
call, check a message, or look up a friend’s contact info,
you’ll see their name and number, but you can see their
social network status and smiling face, too.
Find it: >
• To find a contact, touch in the Contacts screen and
type the contact name.
Touch a contact to open its details. While viewing
details, you can start a call or message by touching
icons next to the phone number, email address, or
social network. To see your interactions with the
person, touch
Contacts
Contact History.
15Contacts
• To change which group of contacts is shown (All,
Google contact
from youraccount@gmail.com
Add contact
Add contact
Add contact
First name
Last name
Phone
Home
Phone
Postal address
Email
Home
Email
SaveCancel
Select a picture
for the contact.
Set the number type.
Add more name details.
Remove this number.
Add another number.
Facebook, and so on) touch the filter name at the top.
• To change how you view the list of contacts, flick left
or right at the bottom of the screen to select
(recently used),
A-Z (list without status), or Status (list
History
with status).
Touch any entry area to open the touchscreen keypad.
When you’re finished, touch
Save.
Where are contacts saved? Your smartphone saves
new contacts in its memory and on the Google Server, if
you have an account. It also updates your social
networking account.
Create contacts
Find it: >Contacts >
Organization
16Contacts
Edit or delete contacts
Find it: >Contacts
Touch the contact, then touch Menu > Edit contact
Delete contact.
or
Synchronize contacts
When you change one of your contacts, your
smartphone automatically updates your other social
networking accounts. When you change a social
networking friend, your smartphone updates your
contacts.
Personalize contacts
Find it: >Contacts
Add a photo: Touch the contact, touch Menu > Edit
contact
, then touch.
Set a ringtone: Touch the contact, then touch Menu
Options > Ringtone.
>
Groups
Find it: > Contacts > >group name
You can put your contacts into groups that you create
(like “friends”, “family”, or “work”). Then, you can find
contacts faster by showing one group at a time.
To create a new group, touch
touch Menu >
New group.
Contacts >, then
Messaging
sometimes it’s best to text, or IM, or email . . .
Quick start: Messaging
Find it: >Messaging > Universal Inbox
Universal Inbox (14)
Anna Medina
Copy Revisions
Please take a look at the new revisions and let...
Jim Somers
Meet me outside the theater at 8 and don’t
don’t forget your ID. Would you maybe like to...
Arther Bando
Meeting invitation
Meeting is set for next Thursday at 10:00 am...
Jon Anderson
Your last message
I’m fine with that.
Mary Morgan
Freelancers
We’re going to need help with the new interns...
7:39 PM
5:47 PM
11:41 AM
Tip: To see more messages, flick or drag up.
Check for messages now.
Create messages.
Message Type
Message List
2:45 PM
Touch to open a message.
Touch & hold to move,
delete, & more.
2:19 PM
17Messaging
Read & reply to messages
Account Manager
Find it: >Messaging > Universal Inbox
Note: Universal Inbox shows all of your messages
together—text, email, and social networking messages.
To show only one type of message, touch a message
type instead of
Universal Inbox.
• To open a text message or social networking
message and all of its replies, touch it.
• To respond to a text message, just open it and enter
your response in the text box at the bottom.
To forward a text message, touch and hold a
message in the conversation, then touch
message
.
Forward
For email, touch to choose a reply or forward
option.
• To open options, touch and hold a message.
Create messages
Find it: >Messaging >
Choose a message type, such as
Facebook. Then, enter the recipient and message. In
text messages and emails, touch Menu for options
Insert... or Attach Files.
like
18Messaging
Text Message or
Send & receive attachments
To send a file in a message, open a new message and
touch Menu >
When you receive a message with an attachment, open
the message and touch the file name to download it.
Then, touch the name again to open it. Some file
formats can be converted to HTML for faster viewing,
and your smartphone will show
While viewing the attachment, touch it to save it, share
it, and more.
Tip: To send and receive large attachments faster, use a
Wi-Fi connection (see “Wi-Fi networks” on page 40).
Insert.
Get HTML version.
Set up messaging
To add email accounts, touch >My Accounts
Add account.
>
Corporate Sync is for Exchange server work email
•
accounts. Enter details from your IT administrator.
Tip: You might need to enter your domain name with
your user name (like domain/username).
Email is for most personal email accounts. For
•
account details, contact the account provider.
To change your settings, touch >
touch Menu, then touch:
Manage accounts to add or remove an account.
•
Messaging,
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