Your MOTOROLA XT685 phone delivers more for your
work and play!
•Search: Touch Search to searc h across y our a pps,
contacts, web, and maps—or just enter the address
for a place or a web page.
• Touchscreen: Browse the web and pinch-to-zoom on
the touch display in “Web” on page 28.
• Camera: Capture photos and videos with the 8MP
auto-focus camera in “Photos & videos” on page 26.
• Dual-SIM Slot: No need to change SIM cards—use
two at the same time.
Note: Some apps and features might not be available in
all countries.
Caution: Before assembling, charging, or using your
phone for the first time, please read the important
safety, regulatory and legal information provided with
your product.
This product meets the applicable limit for
exposure to radio waves (known as SAR) of 2.0
W/kg (ICNIRP). T he limits and gu ideli ne s in clud e
a substantial safety margin designed to assure the
safety of all persons, regardless of age and health. The
highest SAR values measured for this device are listed in
the regulatory i nformation packaged with your product.
Note: When usin g the product while worn on your bod y,
either use an approved accessory such as a holster or
maintain a distance of 2.5 cm (1 inch) from the body to
ensure compliance with SAR requirements. N ote that
the product may be transmitting even if you are not
making a phone call.
More
• Support: Phone updates, PC software, online help
and more at www.motorola.com/support.
• Accessories: Find accessories for your phone at
www.motorola.com/products.
1Congratulations
Notes:
Press = sleep.
Hold = turn off.
3.5mm
Headset
Jack
Back Key
Touchscreen
Power/
Lock Key
Volume Keys
Camera Key
Search
Key
Micro USB
Connector
Microphone
Front Camera
Notification Light
Flash=missed call,
new message, or
other notification.
Home Key
Menu Key
Touch to open
menu options.
• All screens in this guide are simulated. A ctual
displays may vary.
• Instructions to perform tasks in this guide may
change depending on the software version on your
phone.
• Unless specified, instructions to perform tasks in
this guide assume that you are starting from the
home screen.
Caution: Please read “Battery Use & Safety” on page 47.
Set up & go
Note: This phone supports data-intensive apps and
services. It is st rongly recommended that you purchase
a data plan that meets your ne eds . Con tact y o ur se rvice
provider for details.
When you turn on your new phone, you can create or
enter a Google™ account so that you can download
apps, use Gmail™, and much more:
1 Press and hold
Power/Lock Key to
turn on your phone.
2 Touch the Android™
image to begin setup.
3 Touch a button to
Create a Google
account, Sign in with
one you have, or Skip.
You can log into your account from a compute r at
accounts.google.com.
4 Enter details to create or sign into your account.
When your phone confirms the account, it shows
account sync options.
4Let’s go
Power/
Lock Key
Press = sleep.
Hold = turn off.
• T o c hange whether your phone shows the Google
account’s contacts, Gmail™, and calendar, touch
the Google account name.
• To add another account, touch Add account. For
details, see “Email” on page 21.
• To exit setup touch Home.
Wi-Fi connect
To use a Wi-Fi network for even faster Internet access,
touch the status bar at the top of the home screen and
drag it down. Touch the
Wi-Fi networks available
notification to select a preferred network.
You can also touch Menu > System settings >
Wireless & networks > Wi-Fi settings to search for and
connect to wireless networks. There’s more in “Wi-Fi
networks” on page 34.
activate SIM cards
Your smartphone supports two SIM cards. When two
SIM cards are installed, you can activate one or both.
1 From the home screen, touch Menu > System
settings
> More > Dual SIM Settings >
Enable/Disable SIM 1, Enable/Disable SIM 2, or both.
2 Set Data Service to SIM 1 or SIM 2.
Note: If only one SIM card is installed, it is activated by
default.
Note: Only SIM 1 supports 3G data network.
Volume Keys
Camera Key
Slide two fingers
apart or together
to zoom in or out.
Drag or flick to scroll.
Cool content & more
Browse and do wnload th ousands of the co olest ap ps on
the planet from Google Play™.
Download new apps with “Browse & install apps” on
page 12. You can install a microSD memory card
(optional) in your phone, and load it up with photos,
videos, and music from your computer (see “Memory
card & file management” on page 40).
Keys
Use your phone’s keys to
navigate and open options
at any time.
Press the volume keys to
change the ringer volume
(in the home screen), or
the earpiece volume
(during a call).
From any screen, press the
camera key on the right
side of the phone to open
the camera.
Touch Home to return to the home screen. Touch
and hold Home to see your recent apps.
Control
a few essentials
Touch
Gesture
•Touch: Choose an icon or option.
• Touch & Hold: Select an item and open an action bar.
•Drag: Move items in the home screen, or scroll
slowly through lists.
• Flick: Scroll quickly between views or through lists.
• Pinch or double-touch: Zoom in and out on
websites, photos, and maps.
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5Control
Unlock & lock touchscreen
To unlock the screen, press the Power key, then
touch and flick to anyway.
To lock the screen, press the Power key, or let the
screen time out (don’t press anything).
Touch and flick to:
turn on/off Wi-Fi .
to make a call.
to send a text.
to open the camera.
Menu, home, back, & search
Touch Home to close a menu or app and return to
the home screen. In the home screen, touch and hold
Home to see a list of recent apps, then touch an app
to open it.
Tip: To remove an item from the recent apps list, flick it
left or right.
Touch Menu to open options for the current app or
screen.
Touch Back to go back.
6Control
Touch Search for text search. Touch and hold for
voice search or to perform voice actions.
Touchscreen on/off
To save your battery, prevent accidental touches, or
when you want to wipe smudges off your touchscreen,
put the touchscreen to sleep by pressing the Power key .
To wake up the touchscreen, just press the Power key
again.
To change how long your smartphone waits before the
screen goes to sleep automatically, touch Menu >
System settings > Display > Sleep.
Tip: To make the screen lock when it goes to sleep, see
“Screen lock” on page 44.
Note: Your
touchscreen might stay
dark if the sensor just
above it is covered.
Don't use covers or
screen protectors (even clear ones) that cover this
sensor.
Rotate the screen
When you turn your phone, the touchscreen can rotate
to stay right-side up:
Find it: Menu > System settings > Display >
Auto-rotate screen
Press
Volume Keys
Camera Key
Power key menu
Press and hold the Power key to open a phone options
menu where you can turn off your phone (Power off),
Restart your phone, turn Airplane mode on and off, or
change the sound setting.
keys
Use your phone’s keys to
navigate and open options
at any time.
Press the volume keys to
change the ringer volume
(in the home screen), or
the earpiece volume
(during a call).
From any screen, press the
camera key on the right
side of the phone to open
the camera.
Touch Home to return to the home screen. Touch
and hold Home to see your recent apps.
Speak
Voice actions
Voice actions let you perform many tasks just by
speaking to your phone: call or text your friends, get
directions, set an alarm, and more.
1 Touch and hold Search.
Tip: You can also touch in the Google™ Search
widget.
2 Speak the voice action you want to perform.
If voice search doesn’t understand what you said, it
presents a list of search terms and actions you can touch
to choose.
Some actions, like “send email” and “note to self,” open
a panel that prompts you to complete the action by
speaking or typing more information.
Voice Action Commands
SayFollowed by
words you
want to
search for
contact
name
Example: “Bike shoes.”
Example: “Mike LeBeau” (opens
Mike’s contact card).
7Control
SayFollowed by
“Call”Contact name & optionally, “home”,
“mobile”, or “work.”
Example: “Call Mike LeBeau at
home.”
“Call”Digits of a phone number.
Example: “Call 650 555 1234.”
“Call”Business name.
Example: “Call Ruth’s Floral Shoppe.”
“Map of”Address, name, business name, type
of business, or other location.
Example: “Map of Golden Gate Park,
San Francisco.”
“Directions
to” or
“Navigate
to”
Address, name, business name, type
of business, or other destination.
Example: “Directions to 1299 Colusa
Avenue, Berkeley, California,” or
“Navigate to Union Square, San
Francisco.”
“Go to”Search string or URL.
Example: “Go to Google.com.”
8Control
SayFollowed by
“Send text”
or “Send
SMS”
“To” & contact names, “Message” &
message text (speak punctuation).
Example: “Send text to Hugh Briss,
subject, new shoes, message, I can’t
wait to show you my new shoes,
period.”
“Send
email”
One or more of: “To” & contact
names, “Cc” & contact names, “Bcc”
& contact names, “Subject” & subject
text, “Message” & message text
(speak punctuation).
Example: “Send email to Hugh Briss,
subject, new shoes, message, I can’t
wait to show you my new shoes,
period.”
“Note to
self”
Message text.
Example: “Note to self: remember
the milk.”
“Set alarm” “Time” or “for” & time (such as
“10:45 a.m.” or “20 minutes from
now”), “Label” & name of alarm.
Example: “Set alarm for 7:45 p.m.,
label, switch the lau n dry.”
SayFollowed by
“Listen to”Words to search YouTube™ for (such
For more information, touch and hold Search, then
touch Help > Help Center > Tutorial.
as the name of a song, artist, or
album).
Example: “Listen to: Black Hole Sun.”
Voice text entry
Touch a tex t entry field to open the touchscreen ke ypad.
Touch, then say what you want to type.
Quick tips
If you’re not sure what to do next, try one of these:
To...
Open a text message,
see contact details, or
open items in a list.
See options for the
current screen.
Select an item and
open an action bar (if
available).
Touch the message,
contact, or item.
Touch Menu.
Touch & hold the item.
To...
Go back to the home
screen.
Wake up your phone.Press the Power key.
Reboot an
unresponsive phone.
Touch Home.
Press and hold the Power
key and the down volume
key for up to 10 seconds.
9Control
Home screen
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quick access to the things you need most
Quick start: Home screen
The home screen gives you all your latest informa tio n in
one place. It’s what you see when you turn on your
phone or touch Home from a menu. It’ s basically like
this:
4:00
Status Bar
Notifications
Drag this bar down to
see details.
Widget
Flick left or right to see
more panels of shortcuts
& widgets.
Shortcuts
Touch to open.
Favorites Tray
Touch Apps to see
CameraPeoplePhone
all your apps & widgets.
Amy Me1Doug Fo2Christop
See all your apps.
Touch the Launcher icon.
10Home screen
ChristopChristop
4
James S3Christop
Natanya
1 of 7
BrowserGmailMapsPlay Store
Messages
Note: Your home screen might look a little different.
Use & change your home screen
On your home screen, shortcuts are icons that open
your favorite apps, web bookmarks, contacts, mail
labels, playlists, and more. Widgets are live apps or tools
that provide news, weather, messages, and other
updates.
To see other panels of shor tcuts and widgets, flick the
home screen left or right.
• To open something, touch it. Touch Home or
Back to return to the home screen.
Tip: When you open a widget, touch Menu to see
any options or settings. You can cho os e ac counts for
some widgets, like
Gmail.
• To resize widgets, touch
and hold a side until you
feel a vibration, then drag.
• To add shortcuts to the
home screen, touch
Apps, touch and hold an
app, then drag it to a spot
on the home screen panels.
T o create a shortcut folder,
drag one shortcut onto another to put them bo th in a
folder. To add other shortcuts, drag them onto the
Calendar,Email, Facebook, and
U
Kristine Kelley
Not even ready to
3pm
go back to school
Budget Meetin
folder icon. To name the folder, touch it and enter a
4:00
May 26, 2012
New voicemail
Dial *86
10:41 AM
Wi-Fi networks available
Select a Preferred Network
11:20 AM
Jim Somers: Meeting time?
paul.wang.6@gmail.com
11:23 AM
3 new messages
Yahoo!
10:49 AM
3
6
1
name at the bottom.
• To add widgets, touch Apps, touc h Widgets at t he
top, then touch and hold a widget (or flick left to see
more widgets).
• To move widgets or shortcuts, touc h an d ho ld th em,
then drag to a new location.
• To remove shortcuts or widgets from the home
screen, touch and hold them, then drag to Remove at
the top.
• To change wallpaper, touch and hold a blank spot on
the home screen.
Shortcuts in the favorites tray at the bottom of the home
screen appear in all home screen vi ews. You can drag
shortcuts or folders in or out of the favorites tray (except
Apps) for instant access from any home screen .
Search
Touch Search, touch the Google text box that
appears, then start typing your search text.
Touch here to enter text.
Touch to search
by voice.
As you type, suggestions appear below the search field:
• To search for a suggestion, touch it.
• To add a suggestion to the search field, touch the
arrow beside it.
• To search for the text in the search field, touch on
the touchscreen keypad.
The browser shows a list of search results.
To set where Google™ Search looks on your phone,
touch Menu >
Settings > Searchable items. To
adjust Google Search privacy settings, touch Menu
> Settings > Google Search.
Phone status & notifications
Icons at the top right of
the screen show status
information like signal
strength, battery level,
and time.
Icons at the top left show
messages and app
notifications. To see your
notifications, touch the
status bar and drag it
down. Touch a
notification to select it.
11Home screen
Tip: To remove a notification from the list, flick it left or
right. To clear all notifications, touch.
Status & notification icons
Tip: Blue connection ic ons (netw ork, data, Wi-Fi) appe ar
when your phone is connected to your Google™
account. White connection icon s mean your phone is
not communicating with the Google se rvers.
Note: Apps you download from Google Play™ may
show other icons in the statu s bar to a lert y ou to specif ic
events.
12Apps & updates
Apps & updates
get the app you want
Quick start: Apps & updates
Touch Apps in any home screen panel, then flick left
or right to see all your apps.
To close the apps screen, touch Home or Back.
Browse & install apps
One of the great things about a smartphone is the apps.
Whatever you’re into, whatever you want to do, there’s
probably an app that can help you. So, go to the place
that has it all, Google Play™ Store.
Find it: Apps >Play Store
Scroll to and touch the app you want to install. Then,
touch Install (if app is free) or Buy.
New apps that you install are added to the apps screen.
Tip: Choose your apps and updates ca re fu lly, from
trusted sites, like Play Store, as some may impact
your phone’s performance—see “Choose carefully” on
page 13.
Note: When installing an app, make sure you read the
alerts that tell you what information the app will access.
If you don ’t want the app to have acce ss to th is
information, cancel the installation.
Create shortcut folders
You can use home screen folders to logically group and
store your app shortcuts in a single locat ion.
To create a shortcut folder in the home screen, drag one
shortcut onto another to put th em both in a folder. To
add other shortcuts, drag the m onto the folder icon. To
name the folder, touch it and enter a name at the
bottom.
Recent apps
Your phone remembers the apps that you used most
recently. From the home screen, touch and hold
Home to see the most recent apps used.
Tip: To remove an item from the recent apps list, flick it
left or right.
Manage & restore apps
From the home screen, touch Menu > Manage
apps
.
T ouc h an app to see its file size, access permissions, and
other details, then touch Disable, Force stop, Uninstall
(for apps you do wn lo ad ed), Clear cache, or other
options.
To reinstall apps from Google Play, touch Apps
>Play Store, then touch Menu > My Apps. Apps
that you have previously purchased from Google Play are
listed and available for download.
Choose carefully
Apps are great. There's someth in g for everyone. Play,
communicate, work, or ha ve fu n. But remember, choo se
your apps carefully. Here are a few tips:
• To help prevent spyware, phishing, or viruses from
affecting your phone or privacy , use apps from trusted
sites, like Play Store.
• In Play Store, check an app’s ratings and
comments before installing.
• If you doubt the safety of an app, don't install it.
• Like all apps, downloaded apps will use up memory,
data, battery, and processing power—some more
than others. For example, a simple battery level
widget will use less than a streami ng music player
app. After installing an app, if you're not happy with
how much memory, data, battery or processing
power it's using, uninstall it. You can always install it
again later.
• Just like web browsing, you may want to monitor
children’s access to apps to help prevent exposure to
inappropriate content.
• Certain apps may not provide completely accu rate
information. Take care, especial ly whe n it co mes to
personal health.
13Apps & updates
Update my phone
12
ABC
3
DEF
4
GHI
5
JKL
6
MNO
7
PQRS
8
TUV
9
WXYZ
0
Victor Harp
May 26, 2012
Mobile 555-555-4570
Recent Calls
Touch an entry to call.
Delete digits you entered.
Most Recent Call
Call
Enter a phone number
& touch here to call it.
You can check, download, and install phone software
updates using your phone, or using your computer:
• Using your phone:
You may get an automatic notification of an available
update on your phone. Simply follow the instructions
to download and install.
To manually check for updates, touch Menu >
System settings > About phone > System updates.
Your phone downloads any updates over your mobile
network. Remember, these updates can be quite
large (25MB or more) and may not be available in all
countries - it’s recommended to use a Wi-Fi
connection. If you don’t have an unlimited data plan,
or mobile network updates are not available in your
country, you can update using a computer.
• Using your computer:
On your computer, go to www.motorola.com/myrazr
and check the “Software” links. If an update is
available, fo llow the installation instructions.
Calls
it’s good to talk
Quick start: Calls
In the home screen, touchPhone.
Tip: When the screen is locked, touch and flick to.
Dialer screen
DIALERPHONEBOOKRECENT
Most recent
14Calls
Tip: Search for contacts right from the dialpad! For
example, to find Jeff in your contacts list, touch 5-3-3-3.
Matching contacts appear above the number field.
In-call screen
Victor Harp
Mobile (555) 555-4570
Add call
MuteBluetoothSpeaker
00:12
Call Timer
End Call
DialpadEnd call
Enter numbers during a call.
Speakerphone On/Off
Add another person
for a conference call.
On Hold
Mute/Unmute
T o use a Bluetooth™ d evice, to uc h . (The device must
be turned on and previously paired—see “Connect new Bluetooth devices” on page 35.)
Tip: You can touch Home or Back to leave the
active call display. To reopen it, touch Home
>Phone.
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
Make & answer calls
To make a call, to uchPhone, enter a number, then
touch.
Tip: When the screen is locked, touc h and flick to
to make a call.
Tip: When you hold your phone to your ear, the display
goes dark to prevent accidental touches. When you
move the phone away from your ear, the display lights
up again.
To answer a call, touch and flick to.
Note: If both SIMs are activated, choose which one to
use.
To send an incoming call to your voicemail, touch
and flick to.
15Calls
To send a pre-set text
message to the caller,
touch and flick to.
Select a message to
immediately send it.
Tip: To silence an incoming
call alert, press the Power
#ANĈTTALKNOW7HATĈSUP
)ĈLLCALLYOURIGHTBACK
)ĈLLCALLYOULATER
#ANĈTTALKNOW#ALLMELATER
#USTOMMESSAGE
key or the volume keys.
Recent calls
Find it: Phone > Recent
• To call a number, touch next to the entry.
• To see call detail s, touch the entry.
• To send a text message, create a contact, view a
contact, or other options, touch and hold the entry.
• To search the recent calls list, touch.
• To clear the list, touch Menu > Clear call log.
Favorites
Find it: Apps >People > Favorites
• To call, text, email, or view contact information, touch
the contact.
• To edit, share, delete, or set a ringtone for a contact,
touch the contact, then touch Menu.
16Calls
Conference calls
To start a conference call , call th e fir st nu mber. Af te r the
call connects, touch . Dial the next number, or select
it from contacts or favorites. When the next number
answers, touch .
Your phone number
Find it: Menu > System settings > About phone >
Status > My Phone number
Emergency calls
Note: Your service provider programs on e or more
emergency phone numbers that you can call under any
circumstances, even when your phone is locked.
Emergency numbers vary by country. Your
pre-programmed emergency numb er(s) ma y not w ork in
all locations, and sometimes an em ergency call cannot
be placed due to network, environmental, or
interference issues.
1 If your phone is locked, touch Emergency Call.
2 Enter the emergency number.
3 Touch to call the emergency number.
Note: Your phone can use location based services (GPS
and AGPS) to help emergency services find you. See
“Location Services” on page 52.
Cool down
Create & view
groups of contacts.
Contacts List
Touch to view contact
information, call, send a text
message, & more.
Search the list.
Add contacts.
In very limited circumstances, such as where your
phone has been exposed to extreme heat, you may see
“Cool Down” messages. To avoid possible damage to
your battery and phone, you should follow these
instructions until the phone is within its recommended
temperature range. When your phone is in “Cool Down”
mode, only emergency calls can be made.
More calling features
Feature
voice dialTouch and hold Search, then say
international
calls
voicemailTo listen to your voicemail
the contact name, business name,
or phone number you want to call.
If your phone service includes
international dialing, press and hold 0
to insert your local international
access code (indicated by +). Then
enter the countr y code and phone
number.
messages, touch & hold 1 in the
dialer screen.
People
be a people person
Quick start: People
Find it: Apps >People
GROUPSFAVOURITESPEOPLE
ME
Set up my prole
A
Abe Baudo
Allie Smyth
Anna Medina
Astrid Fanning
Avery Durning
B
Brian Foster
297 contacts
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
17People
Transfer contacts
Get all your contacts, all in one place. Here are a few
helpful hints:
• Use Gmail™
When you first set up your phone and sign in to your
Google™ account, all your Gmail contacts are synced
automatically with your People app. After that, your
contacts stay in sync whether you make changes on
your phone, from another de v ice, or from a web
browser. Most contact applications for mobile phones
and email accounts allow you to export your contacts
as a “.csv” file. You can then use Gmail to import the
file. For more details, go to
www.motorola.com/transfercontacts
Gmail account on your computer and select “Help”.
• More
There are other methods and tools to help you at
www.motorola.com/transfercontacts.
or log in to your
Link contacts
You might have two or more contacts for the same
person, maybe a Gmail contact who is also stored on
your phone, or one friend with two email addresses. To
combine these contacts:
18People
Find it: Apps >
Touch a contact to open it, touch Menu > Edit >
Menu > Join, then touch the second contact.
People
Call or email contacts
Find it: Apps >People
• To call a contact, tou ch the contact’s name, then
touch the number you want to call. To send a text
message, touch next to the nu mbe r.
• To email a contact, touch the contact’s name, then
touch the contact’s email address.
Find it: Apps >
• To find a contact, tou ch and type the contact
name.
Touch a contact to open its details. While viewing
details, you can start a call or message by touching
the phone number, messaging button, or email
address.
• To change which group of contacts is shown (like All
contacts
or contacts from your Gmail account) touch
Menu > Contacts to display.
• To change how you view the list of contacts, touch
Menu > Settings > Display options.
People
Create contacts
Find it: Apps >People >
DONE
Google contact
your.account@gmail.com
Name
Add organization
PHONE
Phone
Add new
EMAIL
Email
ADDRESS
Address
EVENTS
Date
Add new
MOBILE
HOME
HOME
BIRTHDAY
Touch any entry area to open the touchscreen keypad.
When you’re finished, touch
Where are contacts saved? Your phone saves new
contacts in its memory and on the Google Server, if you
have an account.
Set the contact type.
Set a contact picture.
Set the number type.
Remove this number.
Add another number.
SAVE.
Favorites
To add a contact to your favorites list, touch the contact
to open it, then touch.
To see your favorites list:
Find it: Apps >People > FAVORITES
Edit or delete contacts
Find it: Apps >People > contact > Menu >
Edit or Delete
Synchronize contacts
When you change one of your contacts, your
smartphone automatically updates your other accounts.
When you change a contact in one of your other
accounts, your smartphone updates th e contact
information in your People app.
19People
Personalize contacts
Find it: Apps >People
Add a photo: Touch contact > Menu > Edit >.
Set a ringtone: Touch contact > Menu > Set
ringtone
.
Groups
Find it: Apps >People > GROUPS > group name
You can put your contacts into groups (like “Friends” or
“Family”) to make it easier to find them.
To create a new group, touch Apps >
GROUPS >.
20Messages
People >
Messages
sometimes it’s best to text, or IM, or email . . .
Read & reply to messages
Find it: Apps >Messaging
Tip: Fro m the phone unloc k scree n, touc h and flick to!
.
• To open a text message and all of its replies, touch it.
• To respond to a text message, open it and enter your
response in the text box at the bottom.
• To delete a message, touch and hold to select it, then
touch trash can in the upper right corner.
• To adjust messaging options, touch Apps
Messaging > Menu > Settings.
>
Create messages
Find it: Apps >Messaging >
Enter the recipient and message. Touch Menu to
Insert smiley or Add subject.
To add an attachment, touch in the upper right corner.
Send & receive MESSAGE attachments
To send a file in a message, open a new message and
touch in the upper right corner.
When you receive a message with an attachment, open
the message and touch the file name to download it.
Touch the name aga in to open it. Some fi le types can be
converted to HTML for faster viewing, and your phone
will show Get HTML version.
While viewing the attachment, touch it to save it, share
it, and more.
Tip: To send and receive large attachments faster, use a
Wi-Fi connection (see “Wi-Fi networks” on page 34).
Gmail
The first time you turned on your phone, you probably
set up or logged in to your Google™ Gmail™ account.
If not, you can set up a Gmail account by touching
Menu > System settings > Accounts & sync > ADD
ACCOUNT
To read and reply to messages on your Gmail account,
touch Apps >Gmail.
> Google.
Email
You can set up multiple email accounts on your phone.
T ouch Menu > System settings > Accounts & sync >
ADD ACCOUNT, then:
• Select Corporate for Microsoft™ Exchange server
work email accounts. Enter de tails from your IT
administrator.
Tip: You might need to enter your domain name and
user name (like domain/username).
• Select
To read and reply to messages on your em ail accounts,
touch Apps >Email.
Email for your personal email accounts. For
account details, contact the account provider.
Instant messages
To send and receive instant messages, you can use
Google Talk™.
Find it: Apps >Talk
Tip: You can also download an instant mess aging app
from Play Store™.
21Messages
Text entry
keys when you need them
Touchscreen keypad
You can open a keypad on your screen by touching a text
box.
Text Box
Touch to open
Dinner at Bistro Fanta
!?,
2109876543
ertyuiopqw
asdfghjkl
zxcvbnm
?123
Open a keypad for
numbers & symbols.
:;
.
Tip: To close the keypad without saving any text (for
example, to select a different text box), touch Back.
22Text entry
Done
touchscreen
keypad.
Shift
Shift
Voice Input/
Dictation
Delete
Return/
New Line
Space
Motorola input
Enter text a letter at a time. As you type, your phone
suggests words from your dictionary and chosen
language. The phone also automaticall y enters
apostrophes in some words, like “dont.”
Typing tips
To...
Enter one capital
letter
Enter only capital
letters
Move the text entry
cursor
Select textTouch and hold or
Touch Shift.
Touch and hold Shift.
Touch again to re vert to
lowercase.
Touch the text wher e you
want the cursor to go.
double-touch text to select
it. Tabs mark the boundaries
of the selected text. Drag
the tabs to select the text
you want.
To...
Cut or Copy selected
text
Paste cut or copied
text at cursor location
Delete c haracter to lef t
of cursor
T ouc h icons at the top of the
screen to
selected text. In a landscape
display, touch Edit > Cut or
Copy.
Touch the Paste icon at the
top of the screen. In a
landscape display, touch
Edit > Paste.
Touch Delete (hold to
delete more).
Cut or Copy
Text input settings
Find it: Menu > System settings > Language &
input
• To change the language for your phone and
touchscreen keypad, touch Language.
• To change the default text input method, touch
Default under KEYBOARD & INPUT METHODS.
• To change text input settings, touch next to
Motorola Input or Swype.
Tips & tricks
a few handy hints
General tips
• Screen brightness changes as your phone senses the
current lighting conditions.
• To see recently dialed numbers, touch Phone >
Recent.
• To sleep/wake your phone, press the Power key.
• To set screen timeout, touch Menu >
settings
> Display > Sleep.
• To search, touch Search. To voice search, touch
and hold Search.
• To see the most recent apps you’ve used, touch and
hold Home.
• To change a shortcut in the favorites tray at the
bottom of the home screen, touch and hold a
shortcut, then drag it in or out of the favorites tray.
• To turn sound on/off, press and hold the Power key,
then touch a sound setting.
• To turn airplane mode on/off, press and hold the
Power key > Aeroplane mode.
System
23Tips & tricks
Battery tips
Open your last
photo or video.
Touch the screen
to open options.
Capture.
8MO2109
Zoom in/out.
Want to extend your battery life? Try these:
• T o turn of f back ground data transfers, touch Menu
> System settings > Data usage > Menu >
Restrict background data.
• To turn off Blu et oo th ™ power, to uch Menu >
System settings, then drag the Bluetooth
power switch to the left to turn it off.
• To turn off Wi-Fi power, touch Menu >
settings
the left to turn it off.
24Photos & videos
ON
System
then drag the Wi-Fi power switch to
ON
Photos & videos
see it, capture it, share it!
Quick start: Photos & videos
From the home scre en , tou ch > Camera.
Tip: For the clearest photos and videos, clean the lens
with a soft, dry cloth.
View & share photos & videos
From the home scre en , tou ch > My Gallery.
When taking photo, from the viewfinder, you can touch
the thumbnail in the bottom left to open your last photo
or video from the viewfinder.
• To zoom in, touch
Internet radio
the screen with two
fingers and then drag
them apart. To zoom
out, drag your fingers
together.
• To send or post the
photo or video, touc h
.
To use a Bluetooth or cable connection, see
“Bluetooth™, Wi-Fi, & cable connections” on page 39.
• To delete the photo or video, touch
Menu > Delete.
• To set a photo as your wallpaper or a contact photo,
touch Menu > Set as.
• To crop or rotate a photo can touch Menu.
• To play a video, touch .
Tip: Turn the phone sideways for a widescreen view.
Music
when music is what you need...
Quick start: Music
Keep your music with you! You can put music on your
phone, or stream music from your computer with
MotoCast.
Find it: Apps >Music
Add music to your
device with MotoCast
Now playing
My libraryDLNA servers
Settings
Go to the current song.
25Music
To play music stored on your phone or computer, touch
My library.
Tip: To listen to music during a flight, turn off all your
network and wireless connection s: Press and hold the
Power!key then touch Airplane mode.
Set up music
What music transfer tools do I need?
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” in your legal and
safety information.
To put music on your computer and then load it on your
phone, you need:
• Microsoft™ Windows™ computer or Apple
Macintosh computer.
• USB data cable.
Y our phone supports a removable microSD memory card
up to 32GB capacity. To install a microSD car d, go to
“Assemble & charge” on page 3.
Tip: To see the available memory on a microSD card
(optional), from the home screen touch Menu >
System settings > Storage.
26Music
What audio file formats can I play?
Your phone can play many types of files: AAC, AAC+,
AAC+ Enhanced, AMR NB, AMR WB (not supported in
all countries), MP3, WAV, WMA v9, and MIDI.
What headphones can I use?
Your phone has a 3.5mm headset jack for wired stereo
listening. You can go wireless with Bluetooth™ stereo
headphones or speakers (see “Bluetooth
devices” on page 35).
TM
handsfree
Get music
Transfer
Transfer music from your computer to your phone using
a USB cable connection. See “USB connection” on page
40 to learn how.
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” in your legal and
safety information.
Play music
Touch a song or playlist to start playing music.
Max Keppler and AnnaLee Scott
When You're Around
Running Roughshod
Song Lyrics—Current Line
Song Lyrics—Next Line
Artist & Song Title
Album Artwork
Music Controls
Music player controls
To...
Play/pauseTouch / .
Select previous/next
song
Fast forward/rewind Touch and hold /.
View playlistTouch .
Touch Home to use another app. Your music
continues to play.
When you see in the status bar, a song is playing.
Flick down to see details. Touc h the song to return to the
music controls.
To turn off your music, touch.
Playlists
To add a song from the music library to a playlist, touch
and hold the song, then touch Add to playlist. Choose
an existing playlist, or touch Create playlist to create
one.
To edit or delete a playlist, touch and hold the playlist in
the music library.
Web
surf the web with your phone
Quick start: Browser
Find it: Browser
UPDATE
View open browser tabs,
or open a new tab.
Touch a link to select it.
Touch & hold for more
options.
Touch Menu for
browser options.
28Web
Tip: To zoom in, touch the display with two fingers, then
move them apart.
Connect
Your phone uses the mobil e phone netwo rk (ov er the air )
or a Wi-Fi connection to automatically access the web.
Note: Your service provider may charge to surf the Web
or download data.
If you want to use a Wi-Fi network for faster Internet
access, touch the status bar at the top of the home
screen and drag it down. Touch the Wi-Fi networks
available
more info, see “Wi-Fi networks” on page 34.
Note: If you can’ t connect, contact your service provider.
notification to select a preferred network. For
Downloads
To download files in your browser, touch a file link or
touch and hold a picture to choose Save image.
To see the files you downloaded, touch Apps
>Downloads. Touch and hold an item to open it, see
details, or remove it from the list.
You can download “Apps & updates” on page 12.
Browser options
Touch Menu to see browser options:
Options
Bookmarks
Save to
bookmarks
Request
desktop site
Refresh
Settings
Exit
YouTube
Share videos with YouTube users ev erywhere. You don’t
need a YouTube account to browse and vi ew vide os.
Find it: Apps >YouTube
Note: If you want a YouTube account, go to
www.youtube.com. To create an account or sign in,
touch ACCOUNT.
See your bookmarks.
Bookmark the current web page.
Open the standard desktop website
instead of the mobile device version.
Reload the current page.
Adjust browser settings.
Close the browser app.
TM
29Web
Personalize
add your personal touch
Widgets
Add widgets
Fill your home screen with widgets—make it yours.
T ouc h Apps > Widgets, touch and hold a widget, then
drag it to a spot on the home screen panels.
Tip: Flick left to see more widgets.
Set up widgets
You can customize some widgets. Touch a widget to
open it, then touch Menu.
Your home screen may already have these widgets:
• Favorite People: Quickly call, text, or email your
favorite contacts. To add people to your Favorites list,
see “Favorites” on page 16.
• Calendar: Sync your calendars and review upcoming
events at a glance with the scrollable calendar widget.
To add calendar events, see “Calendar” on page 36.
• My music: Set this widget to an artist, album, song,
playlist, genre, or just touch Menu > Shuffle all.
There’s more about “Music” on page 25.
• Weather: See weather reports for your current
location, and for any other locations you specify.
30Personalize
Shortcuts
To add app shortcuts to the home screen, touch
Apps, touch and hold an ap p, then drag it to a sp ot on
the home screen panels.
Tip: To change a shortcut in the favorites tray at the
bottom of the home screen, touch and hold a shortcut,
then drag it in or out of the favorites tray.
Ringtones
• To personalize your ringtones, touch Menu >
System settings > Sound > Phone ringtone or Default
notification
• T o mak e your phone ring and vibrate, tou c h Menu
> System settings > Sound > Vibrate and ring.
• To silence your phone and make it vibrate for
incoming calls, touch Menu > System settings >
Sound > Silent mode > Vibrate.
.
Wallpaper
To apply a new wallpaper, touch and hold an empty spot
on your home screen, then choose a wallpaper image
from Live wallpaper, Gallery, or Wallpaper.
Sounds
• T o set volume for ringtones, media, and alarms, touch
Menu > System settings > Sound > Volumes.
• To play dial pad tones, touch Menu > System
settings
> Sound > Dial-pad touch tones.
• T o play sounds for screen selections, touch Menu
> System settings > Sound > Touch sounds.
Display settings
• To set display brightness, touch Menu > System
settings
> Display > Brightness.
• T o set orientation, touch Menu > System settings
> Display > Auto-rotate screen.
• To set the font size for menus and settings, touch
Menu > System settings > Display > Font size.
Date & time
Set date, time, time zone, and formats:
Find it: Menu > System settings > Date & time
Language & region
Set your menu language and region:
Find it: Menu > System settings > Language &
input
> Language
31Personalize
Location
Elmhurst
East
oChicago
Orland Park
GGary
o
G
g
A
einein
and
daodd
ammoammo
Tinley
Tinley Park
inley Pa
Tinley Parkey Park
arkark
g
goaa
ss
g
where you are, where you’re going
Park
Park
CiceroCicero
Cicero
EvanstonEvanston
Evanston
Chicago, IL
A
290
Chicago
Chicago
94
Oak LawnOak Lawn
Oak Lawn
Blue IslandBlue Island
Blue Island
HarveyHarvey
Harvey
Chicago
Chicago
Heights
Hei
TM
CalumetCalumet
Calumet
CityCity
City
Hammond
Hammond
hts
Select a map or
navigation view.
Center the map on my
location.
Touch Menu for
map options.
3EARCH maps.
90
Highland
Highland
Get $IRECTIONS.
East
East
Chicag
Chicag
Find nearby 0LACES.
Add ,AYERS of information
to map view.
Google Maps
Find it: Apps >Maps
-APS
lein
lein
94
Highland ParkHighland Park
Highland Park
Grove
Grove
NorthbrookNorthbrook
Northbrook
hts
hts
Des PlainesDes Plaines
Des Plaines
ElmwoodElmwood
Elmwood
AddisonAddison
Addison
Oak Park
Oak Park
Elmhurst
Elmhurst
La GrangeLa Grange
La Grange
294
Orland Park
Orland Park
TinleyPark
TinleyPark
55
55
80
Note: The map image you see may be a little different.
32Location
Google Maps offers powerful, user-friendly mapping
technology and local business information—including
business locations, contact infor mation, and driving
directions.
For help, touch Menu > Help.
Tip: Want to know what’s in your immediate area? Try
Google Places™. Touch Apps >Maps, touch the
Maps view control in the upper-left, then touch Places to
see listings for restaurants, cafes, bars, and more based
on your current location.
Google Maps Navigation Beta
TM
Google Maps Navigation Beta is a complete GPS
navigation system with voice guidance that shows you
the way.
Find it: Apps >Maps > Maps > Navigation
Follow the prompts to speak or type your destination.
For more information, go to
www.google.com/mobile/navigation.
Google Latitude
TM
See where your friends and family are on Google Maps.
Plan to meet up, check that your parents got home
safely, or just stay in touch.
Don’t worry , your location is not shared unless you agree
to it. You need to join Google Latitude, and then invite
your friends to view your location or accept their
invitations.
To get started, touc h Apps >Maps > Maps > Join
Latitude
. Then:
• To start Google Latitude, touch Apps >Maps
> Maps > Latitude.
• To add friends, touch FRIENDS LIST >.
• To remove friends, touch FRIENDS LIST, touch a friend
in your list, then touch
Remove this friend.
• To turn off Google Latitude, touch y our Latit ude name!
tag in map view, then touch Location settings >!
Sign out of Latitude.
Wireless
lose the wires
Quick start: Wireless
Connect your phone to fast Wi-Fi networks or
Bluetooth™ devices.
To connect, touch Menu > System settings > Wi-Fi
or Bluetooth.
Wi-Fi
Network 1 Name
Connected
Network 2 Name
Network security type
Network 3 Name
Network security type
SCANADD NETWORK
ON
Turn Bluetooth
power on & off.
Turn Wi-Fi power on & off.
Connect to this network.
Bluetooth
DROID RAZR
Not visible to other Bluetooth devices
AVAILABLE DEVICES
TOUCH TO PAIR
Motorola Headset
SEARCH FOR DEVICES
ON
33Wireless
Wi-Fi networks
OFF
ON
OFF
Turn Wi-Fi power on or off
Tu r n o n : Touch Menu > System settings, then drag
the Wi-Fi power switch to the right to turn it on.
Tu r n o f f : Touch Menu > System settings, then drag
the Wi-Fi power switch to the left to turn it off.
Note: To extend battery life, turn off Wi-Fi pow e r when
not in use.
Wi-Fi search & connect
When Wi-Fi is on, the Wi-Fi in range indicator
appears in the status bar when a network is available.
Drag down the status bar and touch the Wi-Fi networks
available
network.
To search for a network when Wi-Fi is off:
1 Touch Menu > System settings > Wi-Fi.
2 Drag the Wi-Fi power switch to the right to
3 Touch a network to connect. If necessary, enter
34Wireless
notification to select and connect to a
turn on and scan. Your phone lists the networks it
finds within range.
Tip: To see your phone’s MAC address or other Wi-Fi
details, touch Menu > Advanced.
Network SSID,Security, and Password, and touch
Connect.
When your phone is connected to the net work, the
Wi-Fi connected indicator appears in the status bar.
Tip: When you are in range and Wi-Fi power is on, you
will automatically reconnect to available networks you’ve
connected to before.
Wi-Fi modes
For those who like to get a bit more technical, your
phone supports the following Wi-Fi modes: 802.1 1 b, g,
n.
Wi-Fi hotspot
You can make your phone a Wi-Fi hotspot to provide
portable, convenient internet access to other Wi-Fi
enabled devices.
Caution: This application significantly impacts battery
life. You may want to run this application with the
charger connected.
Note: You need to subscribe to Wi-Fi hotspot service to
use this feature. Contact your service provider.
To set up your phone as a Wi-Fi hotspot:
1 Touch Menu > System settings > Tethering &
Mobile Hotspot
hotspot.
2 Touch Mobile Hotspot settings > Configure Mobile
Hotspot
settings:
> Mobile Hotspot to turn on the
to change hotspot security and configuration
• Network SSID—Enter a unique name for your
OFF
ON
OFF
hotspot and touch Next.
• Security—Select the type of security you want:
WEP, WPA, or WPA2. Enter a unique password.
Other users can access your Wi-Fi hots pot only if
they enter the correct password.
Note: Keep it secure. To protect your phone and
hotspot from unauthorized access, it is strongly
recommended that you set up hotspot Security
(WPA2 is the most secure), including password.
• Broadcast Channel—Select a channel that
minimizes potential interference. You may need
to try different channels after your hotspot is
active for a time.
3 Touch Save when the settings are complete.
When your Wi-Fi hotspot is activ e, ot he r Wi-Fi enable d
devices can connect by entering your hotspot’s SSID,
selecting a Security type, and entering the correct
Password.
BluetoothTM handsfree devices
Turn Bluetooth power on or off
Tu r n o n : Touch Menu > System settings, then drag
the Bluetooth power switch to the right to t u rn it
on.
Tu r n o f f : Touch Menu > System settings, then drag
the Bluetooth power switch to the left to turn it
off .
Note: To extend battery life, turn off Bluetooth power
when not in use.
Connect new Bluetooth devices
Note: This feature requires an optional accessory.
To connect with a new Bluetooth headset or other
device, you need to pair with it. You only need to do this
once for each device—to connect again, just turn on the
device.
1 Make sure the Bluetooth device you are pairing with
is in discoverable mode.
Note: Refer to the gu id e tha t ca me with the
Bluetooth device for details.
2 Touch Menu > System settings > Bluetooth.
3 Drag the Bluetooth power switch to the right
to turn on and scan. If Bluetooth power is already on,
touch SEARCH FOR DEVICES.
4 Touch a device to connect.
5 If necessary, touch OK, or enter the device passkey
(like 0000) to connect to the device. When the device
is connected, the Bluetooth connected indicator
appears in the status bar.
35Wireless
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
Reconnect devices
To automatically reconnect your phone with a paired
device, simply turn on the device.
To manually reconnect your phone wi th a paired device,
touch the device name in the AVAILABLE DEVICES list.
Disconnect devices
To automatically disconnect your phone from a paired
device, simply turn off the device.
T o manually disconnect your phone from a paired device,
touch the de vice na me in the de vices list, th en touch OK.
Change device name
Touch Menu > System settings > Bluetooth, turn
Bluetooth power on, then touch Menu > Rename
phone
. Enter a name and touch OK.
36Tools
Tools
stay on top of things
Calendar
Managing your schedule has
never been easier. The
Calendar app automatically
shows calendar events from
your web-based Google™
account, and syncs events
that you enter from your
phone or web browser.
Find it: Apps
Calendar
>
You can view your calendar in
different ways: Touch the
date, then touch Day, Week,
Month, or Agenda. Touch an
event to see more details.
Tip: To add a calendar widget to your home screen,
touch Apps > Widgets, touch and hold Calendar,
then drag it to a spot on the home scree n.
Add calendar events
From any view, touch Menu > New event. Enter the
event start time and other details. You can even set a
reminder so you don’t forget about the event. (When
you set the reminder time to 0 minutes, it plays at the
%VERYDAY
!-
!-
!-
!DDALARM
-ON4UE7ED4HU&RI
4)-%2!,!2-3
event start time.)
Tip: Reminders will play only if you’ve selected a
notification ringtone (see “Ringtones” on page 30).
When you finish entering event details, touch Save.
Manage calendar events
To edit an event, touch and hold it, then touch Edit
event
. When you’re done, touch Save.
To delete an event, touch and hold it, then touch
event
.
To go to today, touch.
Delete
Alarm clock
Find it: Apps >Clock
To turn on an alarm, touch
the check box.
When an alarm sounds,
select Dismiss to turn it of f or
touch the screen to snooze
for five minutes.
To add an alarm, touch,
then enter alarm details.
To enable or disable an alarm, touch the check box.
Calculator
Find it: Apps >Calculator
12345
To switch between basic and advanced functions, touch
Menu > Advanced panel or Basic panel. To clear
history, touch Menu > Clear history.
37Tools
Accessibility
OFF
See, hear , speak, f eel, and use . Accessibility f eat ures are
there for everyone, helping to make things easier.
Note: For general information, accessories, and more,
visit www.motorola.com/accessibility
Voice recognition
Use your voice—just touch and speak.
• Dialing and commands: Touch Apps >Voice
Dialler
. To dial, say “Call” and then a contact name or
phone number. Or, say a command from the list
shown, like “Send Message” or “Go To”.
•Search: Touch and hold Search, then say what
you want to search for, like “Motorola accessorie s”.
• Text entry: Touch a text entry field to open th e
touchscreen keypad. Touch, then say what you
want to type.
Tip: Speak nat urally, but clearly. Use the microphone in a
similar way to a speakerphone, so no need to shout or
hold the phone close to your mouth.
To change your voice settings, see “Voice settings” on
page 38.
38Tools
TalkBack (voice readouts)
Your navigation and selections, read ou t loud.
To turn on TalkBack voice readouts, touch Menu >
System settings > Accessibility > TalkBack, then drag
the TalkBack switch to the right to turn it on.
To use TalkBack voice readouts:
• Menus and screens: In menus and screens, touch an
item to select or open it. The item is read out loud, or
your action is described.
• Dialer & text entry: As you type, each number or
letter is read out loud.
Tip: Navigate through your apps and menus to hear how
TalkBack voice readouts work on your phone.
To change TalkBack settings, touch Menu >
settings
> Accessibility > TalkBack > SETTINGS.
System
Voice settings
Personalize your voice settings:
• Voice search: Touch Menu > System settings >
Language & input > Voice Search. From here, you can
set options like language, personalized voice
recognition, and censorship.
• Voice typing: Touch Menu > System settings >
Language & input, then touch next to Google voice
typing
. From here, you can select input language and
block offensive words.
•Text-to-speech: Touch Menu > System settings
> Language & input > Text-to-speech output. From
here, you can set speed opti on s an d l is ten to a
spoken text example.
Volume & vibrate
Choose volume and vibrate settings that work for you.
Touch Menu > System settings > Sound:
• Volume: Touch Volumes and use the sliders.
• Vibrate: Touch
ring.
Vibrate and ring to feel your phone
Zoom
Get a closer look. To zoom in, touch the screen with two
fingers and then slide them apart . To zoom out, slide
your fingers together.
Display brightness
Set a brightness level that works for you. Touch
Menu > System settings > Display > Brightness >
Adjust brightness level. Make sure that Automatic
brightness
is unchecked so you can set your own level.
Touchscreen & keys
All these touch features are great, and sometimes it’s
nice to hear or feel your touches too. T ouch Menu >
System settings > Sound:
• Touchscreen: To hear screen touches (click), select
Touch sounds.
•Keys: To fee l key touches (vibrate ), se lec t Vibrate on
touch
.
•Screen lock: To h ear when y ou loc k/unl oc k the scr een
(click), select Screen lock sound.
Messages
From a simple text message to IM, email, and more.
Create, send, and receive them all on your phone.
And to make text entry even easier, you can use
features like auto-correct, auto-punctuate, and
auto-capitalization—touch Menu >
> Language & input, then touch next to Motorola
Input
. Of course if you don’t want to type at all, then use
your voice—touch on the touchscreen keypad.
System settings
Apps
Want more? No pr oblem. Google Pla y™ pro vides acc ess
to thousands of apps, and many provide useful
accessibility features.
Find it: Apps >Play Store
Select a category or touch Search to find the app
you want.
Tip: Choose your apps carefully, from trusted sites, like
Play Store, as some may impact your phone’s
performance.
39Tools
Management
stay in control
Memory card & file management
Your photos, videos, and other fil e s are automatically
stored in your phone ’s internal memory. You can set
individual applications (camera, camcorder , etc.) to store
files on a microSD card. To install a microSD card, go to
“Assemble & charge” on page 3.
Note: The total available internal memory is shared
among system, applications and user content data.
Tip: To move media from internal memory to a microSD
card, touch Menu >
Manage internal storage.
Remove or erase a microSD card
Note: Do not remove a microSD card while your phone
is using it or writing files on it.
Before you remove or erase a microSD card you need to
unmount it. Touch Menu > System settings >
Storage > Unmount SD card.
To erase a microSD card, touch Menu > System
settings
> Storage > Erase SD card.
Warning: All data on th e microSD card will be deleted.
40Management
System settings > Storage >
USB connection
You can connect your phone to a computer with a US B
cable.
Note: The first time you use a USB connection, your
computer may indicate that drivers are being installed.
Follow an y prompts y ou see to c omplete the installation .
This may take a few minutes.
1 With the home screen showing, connect a Motorola
micro USB data cable from your phone’s micro USB
port to a USB port on your computer. Your phone
should show in the status bar.
Note: Make sure to connect the phone to a high
power USB port. Typically, these are located directly
on your computer.
2 Your phone and microSD memory card appear as two
separate removable disks on your computer.
Drag and drop files between your computer an d the
phone or microSD card folders. When you’re done,
use “Safely Remove Hardware” before disconnecting
the USB cable.
Note: You can ’t use files on the microSD card while your
phone is connected to the computer.
Account management
"ROWSER
%MAIL
-"
-"
LIMIT
'"
WARNING
'"
Activate mobile data limit.
Turn on/off
mobile data usage.
Touch an app to see details
& restrict background data.
Drag up/down to set
data usage limit.
Drag up/down to set
data usage warning.
Drag vertical white bars
left/right to see data usage
for the specified time period.
Select data usage cycle.
To add email or online media accounts on your
smartphone, touch Menu > System settings >
Accounts & sync > ADD ACCOUNT.
Add an account by touching it. Enter your user name and
password, then follow the prompts to set up the
account.
To edit an account, touch account name > Account
settings
.
To delete an account, touch account name > Menu
Remove account.
>
Note: You can’t delete the Google™ account you used
or created when you set up your smartphone.
Data usage
You can track the amount of data uploaded and
downloaded by your phone, and set a limit on your
monthly data usage to avoid overage charges from your
service provider.
Note: Usage information is provided to help you manage
your phone. This may not match the amounts charged by
your service provider, as they’re not measured in the
same way.
The data usage screen shows information and settings
for data transferred over your service provider's mobile
network.
Tip: You can also track Wi-Fi and ethernet data usage in
separate tabs, by touching Menu > System settings
> Data usage > Menu > Show Wi-Fi usage or Show
Ethernet usage
.
41Management
Set a data usage warning
Touch Menu > System settings > Data usage, then
drag the right side of the orange bar up/down to set the
data warning level. Y ou'll receive a notification when
your data usage reaches the specified level.
Set a data usage limit
Touch Menu > System settings > Data usage > Set
mobile data limit
up/down to set the data usage limit .
When you reach your data usage limit, mobile data is
turned off automatically and many of your phone’s
features won't work correctly. You'll receive a
notification when mobile data is turned off.
, then drag the right side of the red bar
Restrict background data usage by app
Some apps transf er data in the background, when yo u're
not using them. You can restrict ba ckground data usage
for individual apps to help reduce your overall data
usage.
Touch Menu > System settings > Data usage, and
scroll down to see which apps are transferring data over
the mobile network. Touch an app, then touch Restrict
background data
42Management
.
Restrict all background data
You can restrict background data for all apps across all
available network s (mob ile , Wi-Fi, and Ether ne t) .
Find it: Menu > System settings > Data usage >
Menu > Restrict background data.
Caution: Restricting all background data can cause
some features to stop working altogether.
Wireless manager
Find it: Menu > System settings, then go to the
WIRELESS & NETWORKS section
Manage all your wireless connections: Wi-Fi,
Bluetooth™, mobile data , airplane mode, and mobile
hotspot.
Airplane mode
Use airplane mode to turn all your wireless connections
off—useful when flying. Press and hold the Power key >
Airplane mode.
Note: When you select airplane mode, all wireless
services are disabled. You can then turn Wi-Fi and/or
Bluetooth back on, if permitted by your airline. Other
wireless voice and data services (such as calls and text
messages) remain off in airplane mode. Emergency calls
to your region's emergency number can sti ll be made.
Network
Security
Screen lock
Slide
Allow Bluetooth bypass
Allow Voice Commands to be launched
via Bluetooth Multi-function button
while device is locked
Data encryption
Protect the data on your phone or memory card
SCREEN SECURITY
ENCRYPTION
SIM CARD LOCK
PASSWORDS
Owner info
Set up SIM card lock
Make passwords visible
Select & set up a
screen lock method.
See the passwords
you enter.
You should not need to change any network settings.
Contact your service provider for help .
Touch Menu > System settings > More... > Mobile
networks
to see network settings options.
Security
help keep your phone safe
Quick start: Security
Find it: Menu > System settings > Security
43Security
Screen lock
To prevent accidental touches, you can make the
touchscreen lock when it goes to sleep. Touch
Menu > System settings > Security > Screen lock,
then select the lock type:
• None—turn off the screen lock.
• Slide—flick to the right to unlock.
• Pattern—draw a pattern to unlock.
PIN—enter a numeric PIN to unlock.
•
• Password—enter a password to unlock.
Note: You can make emergency calls on a locked phone
(see “Emergency calls” on page 16). A locked phone still
rings, but you need to unlock it to answer.
Lock pattern
To set the lock p a ttern, touc h
Menu > System settings
> Security > Screen lock >
Pattern.
Follow the instructions to
draw your lock pattern.
When prompted, draw the
pattern to unlock the phone.
44Security
Draw an unlock pattern
PIN lock
To set a PIN, touch Menu > System settings >
Security > Screen lock > PIN.
Enter a numeric PIN, then confirm it.
When prompted, enter the PIN to unlock the phone.
Password lock
T o set the password, touch Menu > System settings
> Security > Screen lock > Password.
Enter a password (up to eight characters), then confirm
it.
When prompted, enter the password to unlock the
phone.
Personalize your lock screen
To change your timeout, touch Menu > System
settings
> Display > Sleep. If you don’t touc h the screen
or press any keys for the amount of time you select, the
screen locks auto mat ically.
Lock & unlock
To lock your phone screen, do any one of these:
• Press the Power key.
• Let the screen time out (don’t press anythi n g) .
• Switch off the power.
To unlock you r ph on e sc reen, press the Power key to
wake the touchscreen display, then perform the unlock
procedure required by the lock screen (slide, face
unlock, pattern, PIN, or password).
Can’t unlock your phone?
Face unlock: If your phone doesn’t recognize your face,
you’ll be prompted to enter your backup pattern or PIN
code to unlock it.
Pattern, PIN, or password: If you forget your pattern,
PIN, or password, contact your service provider.
Reset
To reset your phone to factory settings and erase all the
data on your phone, touch Menu > System settings
> Back up & reset > Factory data reset > Reset phone.
Warning: All data on your phone will be deleted.
(Nothing on the microSD memory card is deleted.)
Remote wipe a lost or stolen phone
Don't you just hate it when your life is on your phone
and it all goes wrong? Lost, or even worse—stolen! If
necessary, you can use your email account on a
Microsoft™ Exchange ActiveSync 2007 server to clear
the personal data from your phone and an installed
microSD memory card.
You need to be assigned permissions before you can
remote wipe data from your phone and microSD card.
Contact your IT system administrator for the information
and permissions you need to perform the remote wipe
procedure.
Warn ing: All downloaded apps and user data on your
phone and microSD card will be deleted.
45Security
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your phone stops responding
to touchs and key presses, try a quick reset. Remove the
back co ver and battery (“Assemble & charge” on page 3),
then replace and turn on your phone as usual.
Service & repairs
If you have questions or need assistance, we’re here to
help.
Go to www.motorola.com/support, where you can
select from a number of customer care options. You can
also contact the Motorola Customer Support Center at
1-800-331-6456 (United States), 1-888-390-6456
(TTY/TDD United States for heari ng impaired), or
1-800-461-4575 (Canada).
46Troubleshooting
Safety, Regulatory & Legal
032375o
Battery Use & Safety
Battery Use & Safety
The following battery use and safety information applies to all Motorola
mobile devices. If your mobile device uses a non-removable main battery
(as stated in your product information), details related to handling and
replacing your battery should be disregarded—the battery should only be
replaced by a Motorola-approved service facility, and any attempt to
remove or replace your battery may damage the product.
Important: Handle and store batteries properly to avoid injury or
damage. Most battery safety issues arise from improper handling of
batteries, and particularly from the continued use of damaged batteries.
DON’Ts
• Don’t disassemble, crush, puncture, shred, or otherwise attempt
to change the form of your battery.
• Don’t use tools, sharp objects, or excessive force to insert or
remove the battery as this can damage the battery.
• Don’t let the mobile device or battery come in contact with
liquids.* Liquids can get into the mobile device’s circuits, leading to
corrosion.
• Don’t allow the battery to touch metal objects. If metal objects,
such as jewelry, stay in prolonged contact with the battery contact
points, the battery could become very hot.
• Don’t place your mobile device or battery near a heat source.*
High temperatures can cause the battery to swell, leak, or malfunction.
• Don’t dry a wet or damp battery with an appliance or heat
source, such as a hair dryer or microwave oven.
DOs
• Do avoid leaving your mobile device in your car in high
temperatures.*
• Do avoid dropping the mobile device or battery.* Dropping these
items, especially on a hard surface, can potentially cause damage.*
• Do contact your service provider or Motorola if your mobile
device or battery has been damaged in any of the ways listed
here.
* Note: Always make sure that any battery, connector and compartment
covers are closed and secure to avoid direct exposure of the battery to any
of these conditions, even if your product information states that your
mobile device can resist damage from these conditions.
Important: Motorola recommends you always use
Motorola-branded batteries and chargers for quality assurance
and safeguards. Motorola’s warranty does not cover damage to the
mobile device caused by non-Motorola batteries and/or chargers. To help
you identify authentic Motorola batteries from non-original or counterfeit
batteries (that may not have adequate safety protection), Motorola
provides holograms on its batteries. You should confirm that any battery
you purchase has a “Motorola Original” hologram.
If you see a message on your display such as Invalid Battery or Unable to Charge, take the following steps:
• Remove the battery and inspect it to confirm that it has a “Motorola
Original” hologram;
• If there is no hologram, the battery is not a Motorola battery;
• If there is a hologram, replace the battery and try charging it again;
• If the message remains, contact a Motorola authorized service center.
Warning: Use of a non-Motorola battery or charger may present a risk of
fire, explosion, leakage, or other hazard.
Proper and safe battery disposal and recycling: Proper battery
disposal is not only important for safety, it benefits the environment. You
can recycle your used batteries in many retail or service provider locations.
Additional information on proper disposal and recycling can be found at
www.motorola.com/recycling
Disposal: Promptly dispose of used batteries in accordance with
local regulations. Contact your local recycling center or national
recycling organizations for more information on how to dispose
of batteries.
Warning: Never dispose of batteries in a fire because they may explode.
Battery Charging
Battery Chargin g
Notes for charging your product’s battery:
• During charging, keep your battery and charger near room temperature
for efficient battery charging.
47Safety, Regulatory & Legal
• New batteries are not fully charged.
• New batteries or batteries stored for a long time may take more time to
charge.
• Motorola batteries and charging systems have circuitry that protects
the battery from damage from overcharging.
Third Party Accessories
Use of third party accessories, including but not limited to batteries,
chargers, headsets, covers, cases, screen protectors and memory cards,
may impact your mobile device’s performance. In some circumstances,
third party accessories can be dangerous and may void your mobile
device’s warranty. For a list of Motorola accessories, visit
www.motorola.com/products
Driving Precautions
Responsible and safe driving is your primary responsibility when behind
the wheel of a vehicle. Using a mobile device or accessory for a call or
other application while driving may cause distraction, and may be
prohibited or restricted in certain areas—always obey the laws and
regulations on the use of these products.
While driving, NEVER:
• Type, read, enter or review texts, emails, or any other written data.
• Surf the web.
• Input navigation information.
• Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
• Keep your eyes on the road.
• Use a handsfree device if available or required by law in your area.
• Enter destination information into a navigation device before driving.
• Use voice activated features (such as voice dial) and speaking features
(such as audible directions), if available.
• Obey all local laws and regulations for the use of mobile devices and
accessories in the vehicle.
• End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” at
www.motorola.com/callsmart
48Safety, Regulatory & Legal
(in English only).
Seizures, Blackouts & Eyestrain
To reduce eyestrain and avoid headaches, it is always a good idea to hold
the screen a comfortable distance from your eyes, use in a well-lit area,
and take frequent breaks.
Some people may be susceptible to seizures or blackouts (even if they
have never had one before) when exposed to flashing lights or light
patterns, such as when playing video games, or watching videos with
flashing-light effects.
Discontinue use and consult a physician if any of the following symptoms
occur: seizures, blackout, convulsion, eye or muscle twitching, loss of
awareness, or disorientation.
If you or someone in your family has experienced seizures or blackouts,
please consult with your physician before using an application that
produces flashing-light effects on your mobile device.
Caution About High Volume Usage
Warning: Exposure to loud noise from any source for
extended periods of time may affect your hearing. The louder
the volume sound level, the less time is required before your
hearing could be affected. To protect your hearing:
• Limit the amount of time you use headsets or headphones
at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure
or fullness in your ears, ringing in your ears, or muffled speech, you should
stop listening to the device through your headset or headphones and have
your hearing checked.
For more information about hearing, see our website at
direct.motorola.com/hellomoto/nss/AcousticSafety.asp
(in English only).
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering
finger-written characters, you may experience occasional discomfort in
your hands, arms, shoulders, neck, or other parts of your body. If you
continue to have discomfort during or after such use, stop use and see a
032374o
032376o
032375o
physician.
Children
Keep your mobile device and its accessories away from small
children. These products are not toys and may be hazardous to small
children. For example:
• A choking hazard may exist for small, detachable parts.
• Improper use could result in loud sounds, possibly causing hearing
injury.
• Improperly handled batteries could overheat and cause a burn.
Supervise access for older children. Similar to a computer, if an older
child does use your mobile device, you may want to monitor their access
to help prevent:
• Exposure to inappropriate apps or content.
• Improper use of apps or content.
• Loss of data.
Glass Parts
Some parts of your mobile device may be made of glass. This glass could
break if the product receives a substantial impact. If glass breaks, do not
touch or attempt to remove. Stop using your mobile device until the glass
is replaced by a qualified service center.
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Areas
Potentially explosive areas are often, but not always, posted and can
include blasting areas, fueling stations, fueling areas (such as below
decks on boats), fuel or chemical transfer or storage facilities, or areas
where the air contains chemicals or particles, such as grain dust, or metal
powders.
When you are in such an area, turn off your mobile device, and do not
remove, install, or charge batteries, unless it is a radio product type
especially qualified for use in such areas and certified as “Intrinsically
Safe” (for example, Factory Mutual, CSA, or UL approved). In such areas,
sparks can occur and cause an explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as
follows:
SymbolDefinition
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in
accordance with local laws. Contact your local regulatory
authorities for more information.
Do not dispose of your battery or mobile device with your
household waste. See “Recycling” for more information.
Do not use tools.
For indoor use only.
Listening at full volume to music or voice through a
headset may damage your hearing.
49Safety, Regulatory & Legal
Radio Frequency (RF) Energy
Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it
receives and transmits RF energy. When you communicate with your
mobile device, the system handling your call controls the power level at
which your mobile device transmits.
Your mobile device is designed to comply with local regulatory
requirements in your country concerning exposure of human beings to RF
energy.
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human
exposure to RF energy does not exceed the guidelines set forth in the
relevant standards, always follow these instructions and precautions:
• When placing or receiving a phone call, hold your mobile device just
like you would a landline phone.
• If you wear the mobile device on your body, always place the mobile
device in a Motorola-supplied or approved accessory (e.g. clip, holder,
holster, case or arm band). If you do not use a body-worn accessory
supplied or approved by Motorola, ensure that whatever product is
used is free of any metal and that it positions the mobile device at least
2.5 cm (1 inch) away from the body.
• Using accessories not supplied or approved by Motorola may cause
your mobile device to exceed RF energy exposure guidelines. For a list
of Motorola-supplied or approved accessories, visit our website at:
www.motorola.com
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from
external sources if inadequately shielded, designed, or otherwise
configured for RF energy compatibility. In some circumstances, your
mobile device may cause interference with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct
you to do so, such as hospitals or health care facilities.
50Safety, Regulatory & Legal
.
In an aircraft, turn off your mobile device whenever instructed to do so by
airline staff. If your mobile device offers an airplane mode or similar
feature, consult airline staff about using it in flight.
Medical Devices
If you have a medical device, including an implantable medical device
such as a pacemaker or defibrillator, consult your healthcare provider and
the device manufacturer’s directions before using this mobile device.
Persons with implantable medical devices should observe the following
precautions:
• ALWAYS keep the mobile device more than 20 centimeters (8 inches)
from the implantable medical device when the mobile device is turned
ON.
• DO NOT carry the mobile device in the breast pocket.
• Use the ear opposite the implantable medical device to minimize the
potential for interference.
• Turn OFF the mobile device immediately if you have any reason to
suspect that interference is taking place.
Specific Absorption Rate (ICNIRP)
SAR (ICNIRP)
YOUR MOBILE DEVICE MEETS INTERNATIONAL
GUIDELINES FOR EXPOSURE TO RADIO WAVES.
Your mobile device is a radio transmitter and receiver. It is designed not to
exceed the limits for exposure to radio waves (radio frequency
electromagnetic fields) recommended by international guidelines. The
guidelines were developed by an independent scientific organization
(ICNIRP) and include a substantial safety margin designed to assure the
safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as
the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 2
W/kg.
Tests for SAR are conducted using standard operating positions with the
device transmitting at its highest certified power level in all tested
frequency bands*. The highest SAR values under the ICNIRP guidelines for
0168
your device model are listed below:
Head SAR<GSM 900> + <Wi-Fi> + <Bluetooth>1/69:
Body-worn
SAR
During use, the actual SAR values for your device are usually well below
the values stated. This is because, for purposes of system efficiency and
to minimize interference on the network, the operating power of your
mobile device is automatically decreased when full power is not needed
for the call. The lower the power output of the device, the lower its SAR
value.
If you are interested in further reducing your RF exposure then you can
easily do so by limiting your usage or simply using a hands-free kit to keep
the device away from the head and body.
Additional information can be found at www.motorola.com/rfhealth
* The tests are carried out in accordance with [CENELEC EN50360] [IEC
standard PT62209-1].
<UMTS 2100d> + <Wi-Fi> + <Bluetooth> 1/512
W/kg
W/kg
.
European Union Directives Conformance
Statement
EU Conformance
The following CE compliance information is applicable to Motorola mobile
devices that carry one of the following CE marks:
Hereby, Motorola declares that this product is in compliance with:
• The essential requirements and other relevant provisions of Directive
1999/5/EC
• All other relevant EU Directives
For products that support Wi-Fi 802.11a (as defined in your product
information): This device is restricted to indoor use when operating in the
5.15 to 5.25 GHz (802.11a) Wi-Fi frequency band.
The following gives an example of a typical Product Approval Number:
0168
You can view your product’s Declaration of Conformity (DoC) to Directive
1999/5/EC (to R&TTE Directive) at www.motorola.com/rtte
only). To find your DoC, enter the Product Approval Number from your
product’s label in the “Search” bar on the website.
FCC Notice to Users
FCC Notice
The following statement applies to all products that bear the FCC
logo on the product label.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. See 47 CFR
Sec. 15.105(b). These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
Product
Approval
Number
(in English
51Safety, Regulatory & Legal
including interference that may cause undesired operation. See 47 CFR
Sec. 15.19(a)(3).
Motorola has not approved any changes or modifications to this device by
the user. Any changes or modifications could void the user’s authority to
operate the equipment. See 47 CFR Sec. 15.21.
For products that support Wi-Fi 802.11a (as defined in your product
information): This device is restricted to indoor use when operating in the
5.15 to 5.25 GHz (802.11a) Wi-Fi frequency band.
Software Notices
Software Copyright Notice
Warning against unlocking the bootloader or altering a product's
operating system software: Motorola strongly recommends against
altering a product's operating system, which includes unlocking the
bootloader, rooting a device or running any operating software other than
the approved versions issued by Motorola and its partners. Such
alterations may permanently damage your product, cause your product to
be unsafe and/or cause your product to malfunction. In such cases, neither
the product nor any damage resulting therefrom will be covered by
warranty.
Important FCC information: You must not make or enable any changes
to the product that will impact its FCC grant of equipment authorization.
The FCC grant is based on the product's emission, modulation, and
transmission characteristics, including: power levels, operating
frequencies and bandwidths, SAR levels, duty-cycle, transmission modes
(e.g., CDMA, GSM), and intended method of using the product (e.g., how
the product is held or used in proximity to the body). A change to any of
these factors will invalidate the FCC grant. It is illegal to operate a
transmitting product without a valid grant.
Location Services
GPS & AGPS
The following information is applicable to Motorola mobile devices that
provide location based functionality. Location sources can include GPS,
AGPS and Wi-Fi.
Your mobile device can use Global Positioning System (GPS) signals for
location-based applications. GPS uses satellites controlled by the U.S.
government that are subject to changes implemented in accordance with
the Department of Defense policy and the Federal Radio Navigation Plan.
52Safety, Regulatory & Legal
These changes may affect the performance of location technology on your
mobile device.
Your mobile device can also use Assisted Global Positioning System
(AGPS), which obtains information from the cellular network to improve
GPS performance. AGPS uses your wireless service provider's network and
therefore airtime, data charges, and/or additional charges may apply in
accordance with your service plan. Contact your wireless service provider
for details.
Your mobile device can also use Wi-Fi signals to determine your
approximate location, using information from known and available Wi-Fi
networks.
Your Location
Location-based information includes information that can be used to
determine the approximate location of a mobile device. Mobile devices
which are connected to a wireless network transmit location-based
information. Devices enabled with location technology also transmit
location-based information. Additionally, if you use applications that
require location-based information (e.g. driving directions), such
applications transmit location-based information. This location-based
information may be shared with third parties, including your wireless
service provider, applications providers, Motorola, and other third parties
providing services.
Emergency Calls
When you make an emergency call, the cellular network may activate the
AGPS technology in your mobile device to tell the emergency responders
your approximate location.
AGPS has limitations and might not work in your area. Therefore:
• Always tell the emergency responder your location to the best of your
ability; and
• Remain on the phone for as long as the emergency responder instructs
you.
Navigation
Navigation
The following information is applicable to Motorola mobile devices that
provide navigation features.
When using navigation features, note that mapping information,
directions and other navigational data may contain inaccurate or
incomplete data. In some countries, complete information may not be
available. Therefore, you should visually confirm that the navigational
instructions are consistent with what you see. All drivers should pay
attention to road conditions, closures, traffic, and all other factors that
may impact driving. Always obey posted road signs.
Privacy & Data Security
Privacy & Data Security
Motorola understands that privacy and data security are important to
everyone. Because some features of your mobile device may affect your
privacy or data security, please follow these recommendations to enhance
protection of your information:
• Monitor access—Keep your mobile device with you and do not leave
it where others may have unmonitored access. Use your device’s
security and lock features, where available.
• Keep software up to date—If Motorola or a software/application
vendor releases a patch or software fix for your mobile device that
updates the device’s security, install it as soon as possible.
• Secure Personal Information—Your mobile device can store
personal information in various locations including your SIM card,
memory card, and phone memory. Be sure to remove or clear all
personal information before you recycle, return, or give away your
device. You can also backup your personal data to transfer to a new
device.
Note: For information on how to backup or wipe data from your mobile
device, go to www.motorola.com/support
• Online accounts—Some mobile devices provide a Motorola online
account (such as MOTOBLUR). Go to your account for information on
how to manage the account, and how to use security features such as
remote wipe and device location (where available).
• Applications and updates—Choose your apps and updates carefully,
and install from trusted sources only. Some apps can impact your
phone’s performance and/or have access to private information
including account details, call data, location details and network
resources.
• Wireless—For mobile devices with Wi-Fi features, only connect to
trusted Wi-Fi networks. Also, when using your device as a hotspot
(where available) use network security. These precautions will help
prevent unauthorized access to your device.
• Location-based information—Mobile devices enabled with location
based technologies such as GPS, AGPS or Wi-Fi, can transmit
location-based information. See “Location Services” for more details.
• Other information your device may transmit—Your device may
also transmit testing and other diagnostic (including location-based)
information, and other non-personal information to Motorola or other
third-party servers. This information is used to help improve products
and services offered by Motorola.
If you have further questions regarding how the use of your mobile device
may impact your privacy or data security, please contact Motorola at
privacy@motorola.com
Use & Care
Use & Care
To care for your Motorola mobile device, please observe the following:
liquids
Don’t expose your mobile device to water, rain, extreme
humidity, sweat, or other liquids.
drying
Don’t try to dry your mobile device using a microwave oven,
conventional oven, or dryer, as this may damage the mobile
device.
extreme heat or cold
Don’t store or use your mobile device in temperatures below
-10°C (14°F) or above 60°C (140°F). Don’t recharge your mobile
device in temperatures below 0°C (32°F) or above 45°C (113°F).
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or
other inappropriate materials.
, or contact your service provider.
53Safety, Regulatory & Legal
cleaning
To clean your mobile device, use only a dry soft cloth. Don’t use
alcohol or other cleaning solutions.
shock and vibration
Don’t drop your mobile device.
protection
To help protect your mobile device, always make sure that any
battery, connector and compartment covers are closed and
secure.
Recycling
Recycling
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories
(such as chargers, headsets, or batteries) with your household
waste, or in a fire. These items should be disposed of in
accordance with the national collection and recycling schemes
operated by your local or regional authority. Alternatively, you may return
unwanted mobile devices and electrical accessories to any Motorola
Approved Service Center in your region. Details of Motorola approved
national recycling schemes, and further information on Motorola recycling
activities can be found at: www.motorola.com/recycling
Packaging & Product Guides
Product packaging and product guides should only be disposed of in
accordance with national collection and recycling requirements. Please
contact your regional authorities for more details.
Software Copyright
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party
software stored in semiconductor memories or other media. Laws in the
United States and other countries preserve for Motorola and third-party
software providers certain exclusive rights for copyrighted software, such
54Safety, Regulatory & Legal
as the exclusive rights to distribute or reproduce the copyrighted software.
Accordingly, any copyrighted software contained in Motorola products
may not be modified, reverse-engineered, distributed, or reproduced in
any manner to the extent allowed by law. Furthermore, the purchase of
Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the copyrights,
patents, or patent applications of Motorola or any third-party software
provider, except for the normal, non-exclusive, royalty-free license to use
that arises by operation of law in the sale of a product.
Content Copyright
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the
provisions of the Copyright Laws of the United States and other countries.
This device is intended solely for copying non-copyrighted materials,
materials in which you own the copyright, or materials which you are
authorized or legally permitted to copy. If you are uncertain about your
right to copy any material, please contact your legal advisor.
Open Source Software Information
OSS Information
For instructions on how to obtain a copy of any source code being made
publicly available by Motorola related to software used in this Motorola
mobile device, you may send your request in writing to the address below.
Please make sure that the request includes the model number and the
software version number.
MOTOROLA MOBILITY, INC.
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
USA
The Motorola website opensource.motorola.com
contains information regarding Motorola's use of open source.
Motorola has created the opensource.motorola.com
portal for interaction with the software community-at-large.
To view additional information regarding licenses, acknowledgments and
required copyright notices for open source packages used in this Motorola
mobile device, please press Menu Key > Settings > About phone >
Legal information > Open source licenses. In addition, this
(in English only) also
website to serve as a
Motorola device may include self-contained applications that present
supplemental notices for open source packages used in those
applications.
Service & Repairs
If you have questions or need assistance, we're here to help.
Go to www.motorola.com/support
customer care options. You can also contact the Motorola Customer
Support Center at 1-800-331-6456 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or 1-800-461-4575
(Canada).
How to Obtain Service or Other Information
1. Please access and review the online Customer Support section of
Motorola's consumer website prior to requesting warranty service.
2. If the Product is still not functioning properly after making use of this
resource, please contact the Warrantor listed at the Motorola website
or the contact information for the corresponding location.
3. A representative of Motorola, or of a Motorola Authorized Repair
Center, will help determine whether your Product requires service. You
may be required to download, or otherwise obtain and accept software
updates from Motorola or a Motorola Authorized Repair Center. You are
responsible for any applicable carrier service fees incurred while
obtaining the required downloads. Complying with the warranty
process, repair instructions and accepting such software updates is
required in order to receive additional warranty support.
4. If the software update does not fix the problem, you will receive
instructions on how to ship the Product to a Motorola Authorized Repair
Center or other entity.
5. To obtain warranty service, as permitted by applicable law, you are
required to include: (a) a copy of your receipt, bill of sale or other
comparable proof of purchase; (b) a written description of the problem;
(c) the name of your service provider, if applicable; (d) your address and
telephone number. In the event the Product is not covered by the
Motorola Limited Warranty, Motorola will inform the consumer of the
availability, price and other conditions applicable to the repair of the
Product.
, where you can select from a number of
To obtain service or other information, please access and review
the online Customer Support section of Motorola's consumer
website at www.motorola.com.
Motorola Mobility Inc. Limited Global
Warranty Mobile Phones
Warranty
FOR CONSUMERS WHO ARE COVERED BY CONSUMER
PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF
PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE,
THE BENEFITS CONFERRED BY THIS LIMITED WARRANTY ARE IN
ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH
CONSUMER PROTECTION LAWS AND REGULATIONS.
Who is Covered?
This Limited Warranty extends only to the first consumer purchaser of the
Product, and is not transferable.
What Does this Limited Warranty Cover?
Motorola Mobility Inc. or its subsidiaries' warranty obligations are limited
to the terms and conditions set forth herein. Subject to the exclusions
contained below, Motorola Mobility Inc or its subsidiaries ("Motorola")
warrant this Mobile Phone, and any in-box accessories which accompany
such Mobile Phone ("Product") against defects in materials and
workmanship, under normal consumer use, for a period of ONE (1) YEAR
from the date of retail purchase by the original end-user purchaser, or the
period of time required by the laws of the country where the Product is
purchased, whichever is longer ("Warranty Period").
Repairs made under this Limited Warranty are covered for the balance of
the original Warranty Period, or 90 days from the date of service,
whichever is longer. Any upgrade to the original product will be covered
only for the duration of the original Warranty Period.
This Limited Warranty is only available in the country where the Product
was purchased. Motorola may provide service outside the country of
purchase, to the extent that it is possible and under the terms and
conditions of the country of purchase.
This Limited Warranty applies only to new Products which are a)
manufactured by or for Motorola as identified by the "Motorola"
55Safety, Regulatory & Legal
trademark, trade name, or logo legally affixed to them; b) purchased by
consumers from an authorized reseller or distributor of Motorola Products;
and c) accompanied by this written Limited Warranty.
What Will Motorola Do?
If a covered defect or damage arises and a valid warranty claim is received
within the applicable Warranty Period, Motorola, at its sole option, unless
otherwise required by applicable law, will either (1) repair, at no charge,
the defect or damage using new, used or reconditioned/refurbished
functionally equivalent replacement parts; or (2) exchange the Product
with a replacement Product that is new or which has been
reconditioned/refurbished or otherwise remanufactured from new or used
parts and is functionally equivalent to the original Product; or (3) refund
the purchase price of any Products covered by the terms and conditions of
this Limited Warranty.
Products, parts and supporting documentation provided to Motorola as
part of the warranty process, shall become the property of Motorola, and
may not be returned. When a replacement or refund is given, the Product
for which the replacement or refund is provided must be returned to
Motorola and shall become the property of Motorola.
Exclusions (Products and Accessories)
This warranty does not apply to:
(a) Consumable parts, such as batteries or protective coatings designed
to diminish over time unless failure has occurred due to a defect in
materials or workmanship. As with all batteries, the maximum capacity of
the battery will decrease with time and use; this is not a defect. Only
defective batteries and batteries that leak are covered by this warranty.
(b) Cosmetic damage, including but not limited to scratches, dents,
cracks or other cosmetic damage.
(c) Damage caused by use with non-Motorola products. Defects or
damage that result from the use of non-Motorola branded or certified
Products, accessories or other peripheral equipment, including without
limitation housings, parts, or software, are excluded from coverage.
(d) Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external causes; including but not limited to: (i)
improper usage or operation (e.g. operating the Product outside their
permitted or intended uses as defined by Motorola, including but not
56Safety, Regulatory & Legal
limited to as set forth by Motorola in the Products' User Manual, Quick
Start Guide, Online Tutorials, and other documentation), improper storage
(e.g. subjecting the Product to extreme temperatures), abuse or neglect
(e.g. broken/bent/missing clips/fasteners/connectors); impact damage
(e.g. dropping the Product) (ii) contact with liquids, water, rain, extreme
humidity, heavy perspiration or other moisture; sand, food, dirt or similar
substances (except for Products sold as resistant to such substances, but
only to the extent the damage was not caused by incorrectly securing the
phone's protective elements or subjecting the Product to conditions
beyond its stated specifications or limits); (iii) use of the Products for
commercial rental purposes; or (iv) external causes or acts which are not
the fault of Motorola, including but not limited to flood, fire, earthquake,
tornado or other acts of God, are excluded from coverage.
(e) Unauthorized Service or Modification. Defects or damage
resulting from service, testing, adjustment, installation, maintenance,
alteration, or modification in any way, including but not limited to
tampering with or altering the software, by someone other than Motorola,
or its authorized service centers, are excluded from coverage.
Notwithstanding the foregoing, any Product which has had its bootloader
unlocked, or whose operating system has been altered, including any
failed attempts to unlock the bootloader or alter such operating system, is
not covered by this warranty, regardless of whether such modifications
are authorized, approved, or otherwise sanctioned by Motorola.
(f) A product or part that has been modified in any manner without the written permission of Motorola. Products that have been altered in
any manner so as to prevent Motorola from determining whether such
Products are covered under the terms of this Limited Warranty are
excluded from coverage. The forgoing shall include but not be limited to (i)
serial numbers, date tags or other manufacturer coding that has been
removed, altered or obliterated; (ii) mismatched or duplicated serial
numbers; or (iii) broken seals or other evidence of tampering. Do not open
the Product or attempt to repair the Product yourself; such conduct may
cause damage that is not covered by this warranty.
(g) Normal wear and tear or otherwise due to the normal aging of
the Product.
(h) Defects, damages, or the failure of the Product due to any
communication service or network you subscribe to or use with
the Products.
(i) All software, including operating system software, third-party
software, applications, and all other softwa re of any kind. Software
distributed by Motorola is provided "AS-IS" and "AS AVAILABLE," "WITH
ALL FAULTS" and without a warranty of any kind. The Limited Warranty
does not apply to any non-Motorola product or any software, even if
packaged or sold with the Motorola hardware, unless otherwise required
by applicable local law.
(j) Products that have been refurbished, reconditioned, or remanufactured, except for Products repaired or replaced pursuant to
the terms of this Limited Warranty.
If damage is outside the scope of warranty coverage, repair services may
be available, but all costs associated with such out of warranty repair will
be your responsibility.
What Other Limitations are There?
• TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED
WARRANTY AND THE REMEDIES SET FORTH HEREIN ARE EXCLUSIVE
AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, WHETHER
ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. NO ORAL OR
WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER,
RESELLER OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING
EMPLOYEES AND AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL
WARRANTY OBLIGATIONS, INCREASE THE SCOPE, OR OTHERWISE
MODIFY IN ANY MANNER THE TERMS OF THIS LIMITED WARRANTY.
• TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA
SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED
WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
NONINFRINGEMENT AND ALL WARRANTIES AGAINST HIDDEN OR
LATENT DEFECTS. WHERE SUCH STATUTORY OR IMPLIED
WARRANTIES CANNOT LAWFULLY BE DISCLAIMED, THEN TO THE
EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE
LIMITED IN DURATION TO THE DURATION OF THE EXPRESS LIMITED
WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR,
REPLACEMENT, OR REFUND AS DETERMINED BY MOTOROLA IN ITS
SOLE DISCRETION SHALL BE THE EXCLUSIVE REMEDY OF THE
CONSUMER.
• TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES
NOT WARRANT THAT THE OPERATION OF ANY PRODUCTS OR
SOFTWARE COVERED UNDER THIS LIMITED WARRANTY WILL MEET
YOUR REQUIREMENTS, WORK IN COMBINATION WITH ANY
HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY
SERVICES, BE UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO,
OR LOSS OF, ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS
CONTAINED THEREIN, OR THAT DEFECTS IN THE PRODUCTS OR
SOFTWARE WILL BE CORRECTED.
• TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT
SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT, TORT OR
UNDER OTHER LEGAL THEORY (INCLUDING NEGLIGENCE), FOR
DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF
BUSINESS; BUSINESS INTERRUPTION; LOSS OF OPPORTUNITY; LOSS
OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, OR
CORRUPTION OF INFORMATION, DATA, SOFTWARE OR APPLICATIONS
(INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING,
PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA,
SOFTWARE OR APPLICATIONS STORED ON OR USED WITH
MOTOROLA PRODUCTS, OR ANY FAILURE TO MAINTAIN THE
CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE
PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE
PRODUCTS.
• SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION
OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR
THE EXCLUSION OR LIMITATION ON THE LENGTH OF AN IMPLIED
WARRANTY, OR THE LIMITATION OR EXCLUSION OF DAMAGES FOR
PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
57Safety, Regulatory & Legal
ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE OR
JURISDICTION.
• DATA BACKUP: ALL INFORMATION, DATA, SOFTWARE OR OTHER
APPLICATIONS, INCLUDING BUT NOT LIMITED TO PERSONAL
CONTACTS, ADDRESS BOOKS, PICTURES, MUSIC AND GAMES WILL
BE ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE
REINSTALLED BY MOTOROLA. TO AVOID LOSING SUCH
INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS PLEASE
CREATE A BACK UP BEFORE YOU DELIVER YOUR PRODUCT FOR
WARRANTY SERVICE, REMOVE ANY CONFIDENTIAL, PROPRIETARY OR
PERSONAL INFORMATION AND DISABLE ANY SECURITY
PASSWORDS. YOU WILL BE RESPONSIBLE FOR REINSTALLING ALL
SUCH INFORMATION, DATA, SOFTWARE, OTHER APPLICATIONS AND
PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE
CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY
DATA, FILES, CONTENT, APPLICATIONS AND PROGRAMS WHEN THE
PRODUCT IS DELIVERED FOR WARRANTY SERVICE. YOUR PRODUCT
OR A REPLACEMENT PRODUCT WILL BE RETURNED TO YOU AS YOUR
PRODUCT WAS CONFIGURED WHEN ORIGINALLY PURCHASED,
SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY
INSTALL OPERATING SYSTEM SOFTWARE UPDATES AS PART OF
WARRANTY SERVICE THAT MAY PREVENT THE PRODUCT FROM
REVERTING TO AN EARLIER VERSION OF THE OPERATING SYSTEM
SOFTWARE. THIRD PARTY APPLICATIONS INSTALLED ON THE
PRODUCT MAY NOT BE COMPATIBLE OR WORK WITH THE PRODUCT
AS A RESULT OF THE OPERATING SYSTEM SOFTWARE UPDATE.
MOTOROLA AND ITS AUTHORIZED SERVICE CENTERS ARE NOT
RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO USE, SUCH
INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS.
• WARNING AGAINST UNLOCKING THE BOOTLOADER OR
ALTERING A PRODUCT'S OPERATING SYSTEM SOFTWARE:
MOTOROLA STRONGLY RECOMMENDS AGAINST ALTERING A
PRODUCT'S OPERATING SYSTEM, WHICH INCLUDES UNLOCKING THE
BOOTLOADER, ROOTING A DEVICE OR RUNNING ANY OPERATING
SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED BY
MOTOROLA AND ITS PARTNERS. SUCH ALTERATIONS MAY
PERMANENTLY DAMAGE YOUR PRODUCT, CAUSE YOUR PRODUCT TO
58Safety, Regulatory & Legal
BE UNSAFE AND/OR CAUSE YOUR PRODUCT TO MALFUNCTION. IN
SUCH CASES, NEITHER THE PRODUCT NOR ANY DAMAGE RESULTING
THEREFROM WILL BE COVERED BY THIS WARRANTY.
• IMPORTANT FCC INFORMATION: YOU MUST NOT MAKE OR
ENABLE ANY CHANGES TO THE PRODUCT THAT WILL IMPACT ITS FCC
GRANT OF EQUIPMENT AUTHORIZATION. THE FCC GRANT IS BASED
ON THE PRODUCT'S EMISSION, MODULATION, AND TRANSMISSION
CHARACTERISTICS, INCLUDING: POWER LEVELS, OPERATING
FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE,
TRANSMISSION MODES (E.G., CDMA, GSM), AND INTENDED
METHOD OF USING THE PRODUCT (E.G., HOW THE PRODUCT IS HELD
OR USED IN PROXIMITY TO THE BODY). A CHANGE TO ANY OF THESE
FACTORS WILL INVALIDATE THE FCC GRANT. IT IS ILLEGAL TO
OPERATE A TRANSMITTING PRODUCT WITHOUT A VALID GRANT.