Motorola XT311 User Guide

MOTOROLA XT311

Congratulations

Your MOTOROLA XT311 key phone is loaded with
features, including videos, music, web, powerful
business tools and more—all in a stylish phone.

• Mobile video: Record and watch videos, download

or stream videos to watch on your phone.

• Photos: Take and share great photos with a high

performance camera.

•Web: Get more from the web, with support for

Adobe® Flash® Player. Search, browse, everything
you want to do, all made easier.

Note: Certain apps and features may not be available

for all countries/carriers.

Caution: Before assembling, charging or using your

phone for the first time, please read the important
legal and safety information at the back of this
guide.

Want more?

• Support: Online help and more at

www.motorola.com/support.

• Accessories: Find accessories for your phone at

www.motorola.com/products.

1Congratulations

Your phone

the important keys & connectors

3.5mm

headset jack

Home key

Micro USB

connector

Menu key

Touch to open

menu options.

Note: Your phone might look a little different.

2 Your phone

Press = sleep.
Hold = turn off.

Volume keys

To u chscreen

Camera key

Power/
Lock key

Back key

Search
key

Contents

Let’s go. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Touchscreen & keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Home screen & apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Personalise. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Photos & videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Tips & tricks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Safety, regulatory & legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Let's go

let's get you up and running

Assemble & charge

1 Cover off 2 SIM in

3 microSD in (may

already be inserted)

4 Battery in

Tip: To save battery life, see “Battery tips” on

page 28.

Turn it on & off

To turn your phone on, press the Power/Lock key
(on the top right).

To turn your phone off, press and hold the Power/Lock
key , then touch Power off.

Note: This phone supports data-intensive apps and

services. It is strongly recommended that you
purchase a data plan that meets your needs. Contact
your service provider for details.

Unlock

To unlock your phone, drag to the right.

5 Cover on 6 Charge up

4H

Caution: Please read “Battery use & safety” on

page 31.

Sounds off & on

To turn phone sounds off, drag to the left.

3Let's go

Wi-Fi connect

You can use a Wi-Fi connection for even faster Internet
access. Touch Menu > Settings > Wireless &

networks

and search for nearby wireless networks. Touch a
network to connect. There's more in “Wi-Fi networks ”
on page 25

4 Touchscreen & keys

> Wi-Fi settings. Touch .Wi-Fi to turn it on

Touchscreen & keys

Touchscreen on/off

a few essentials

Your touchscreen is on when you need it and off when
you don't.

• To make your touchscreen sleep or wake up, just

press the Power/Lock key .

• When you hold the phone to your ear during calls,

your touchscreen sleeps to prevent accidental
touches.

• To let the touchscreen adjust brightness

automatically, touch Menu > Settings > Display
> Brightness and select Automatic brightness.

Touch tips

Here are some tips on how to navigate around your
phone.

Touch

To choose an icon or
option, touch it.

Touch & hold

ph

p
h
raraa

do
d

o
et

et

a

e

To open special options,
touch and hold an icon
or other item. Try it: On
the home screen, touch

> Contacts,
then touch and hold a
contact to open
options.

Drag

To scroll through a list or
move slowly, drag
across the touchscreen.
Try it: On the home
screen, touch >

Contacts

, then drag
your Contacts list up or
down.

Tip: When you drag or

flick a list, a scroll bar
appears on the right.
Drag the scroll bar to
move the list to a letter
A – Z.

Phone Call log Contact Favourites

Barry Smyth

Barry Smyth

Cheyenne Medina

View contact

Christine Fanning

Add to favourites

Phone Call log Call log Favourites

A

Arthur Baudo

Barry Smyth

Cheyenne Medina

Christine Fanning

Christopher Somers

Flick

To scroll through a list or move quickly, flick across the
touchscreen (drag quickly and release).

Tip: When you flick a long list, touch the screen to stop

it from scrolling.

Pinch-to-zoom

Get a closer look at maps, webpages or photos. To
zoom in, touch the screen with two fingers and then
slide them apart. To zoom out, drag your fingers
together.

rborn St

Pinch to zoom in.

E Ontario St

Ontario St

Grand Red

M

N Dearborn St

N Clark St

Wacker Dr

State/lake

W Lake St W Lake St

M

M

Lake

M

E Randolph St

Messaging Market

Washington-Blue

E Wacker Pl

Randolph/

N Wabash Ave

Wabash

M

cker Dr

E Ohio St

N Rush St

E Grand Ave

N New St

N Park St

rD submuloC N

N Michigan Ave

N Michigan Ave

State/lake

W Lake St W Lak

E S WaterSt

E Randolph St

Randolph

andolph St

St Metra

Messaging

ashington-Blue

E Wacker Pl

M

Lake

Randolph/

M

Wabash

M

E S

N Michigan Ave

5Touchscreen & keys

Key tips

Menu, home, back & search

Menu key

Touch to open

menu options.

Home key

Touch Home to close any menu or app and return
to the home screen. On the home screen, touch and
hold Home to show the last few apps you used,
then touch an app to open it.

Touch Search for text search.

Touch Menu to open menu options, or touch
Back to go back.

Sleep & wake up

To save your battery, prevent accidental touches, or
when you want to wipe smudges off your
touchscreen, put the touchscreen to sleep by pressing
the Power/Lock key . To wake up the touchscreen,
just press the Power/Lock key again.

To change how long your phone waits before the
screen goes to sleep automatically, touch Menu
> Settings > Display > Screen timeout.

6 Touchscreen & keys

Search
key

Touch for text
search.

Back key

Power key menu

Press and hold the Power/Lock key to open the
power key menu, where you can turn off the phone
(Power off) or turn Silent mode or Flight mode on or
off.

Adjust volume

Press the volume keys to change
the ringer volume (on the home
screen), or the earpiece volume
(during a call).

Volume
keys

Rotate the screen

The touchscreen can spin to stay the right way up
when you rotate your phone:

Find it: Menu > Settings > Display > Auto-rotate

screen

Home screen & apps

a few essentials

Quick start: Home screen

The home screen gives you all your latest information
in one place. It's what you see when you turn on the
phone or touch Home from a menu. It’s basically
like this:

Status indicators

Widgets

Touch to open. Touch &
hold to move or delete.

Notifications

Flick down to see details.

Browser

Contacts

Use the widgets, shortcuts and panels to show what’s
important to you—whether it's home, work or play.

Calculator

Settings

Touch to see
all your apps.

Use & change your home screen

On your home screen, shortcuts are icons that open
your favourite apps, web bookmarks, contacts, mail
labels or music playlists. Widgets show you news,
weather, messages and other updates.

Flick the home screen left or right to open other panels
of shortcuts and widgets.

• To open something, touch it. Touch Home to

return to the home screen.

Tip: When you open a widget, touch Menu to

show any options or settings.

• To add something or change your wallpaper, touch

and hold an empty spot until you see the Add to

Home screen

You can add a folder to organise your shortcuts.

• To move or delete something, touch and hold it

until you feel a vibration, then drag it to another
spot, another panel or the bin at the bottom of
the screen.

menu.

7Home screen & apps

Phone status & notifications

At the top of the screen, icons on the left notify you
about new messages or events (notifications). Icons
on the right tell you about phone status. Flick the bar
down to show notification details.

11 June 2011

Notifications

New voicemail

Dial (your voicemail number)

10:32

voicemail message USB connection

Bluetooth™ active Bluetooth

Wi-Fi™ active flight mode

vibrate mode silent mode

mute call speakerphone

firewall active alarm set

battery
(fully charged)

8 Home screen & apps

12:09

11 June 2011

Notifications

New voicemail

Dial (your voicemail number)

connected

active

battery (charging)

12:09

Clear

10:32

Apps

The app menu shows
you all of your
applications. To open
it from the home
screen, touch .

Flick up and down to see all of your apps. Any new
apps that you download are added to the app menu.

To close the app menu, touch Home or Back .

Running multiple apps

No need to close an app before opening another one.
Your phone runs multiple apps, all at the same time.

You can open a new app while running another. Touch
Home to return to the home screen, touch to
open the main menu, then touch the app you want. To
switch from one running app to another, touch and
hold Home to see what apps are already open,
then touch the one you want.

download apps

To download new apps from Android Market™, touch

> Market. Touch Search to find an app, or
touch My apps to show or reinstall the apps you
downloaded. To download apps from websites, you
need to change your security settings: Touch
Menu > Settings > Applications > Unknown

sources

.

Warn in g: Apps downloaded from the web can be from

unknown sources. To protect your phone and personal
data, only download apps from sources you trust.

To move or uninstall your apps, touch Menu >

Settings > Applications > Manage applications. Touch

an app in the list to show details and options.

On your computer, you can browse and manage apps
for all your devices powered by Android™ at
market.android.com.

Personalise

add your personal touch

Customise your phone’s sounds and appearance to
make it unique to you!

Quick start: personalise

From the home screen, touch Menu > Settings >

Sound or Display.

Sound settings

General

Silent mode

Silence all sounds except media &
alarms

Vibrate

Only in Silent mode

Volume

Incoming calls

Phone ringtone

Notifications

Notification ringtone

Turn on or off menu animations.

Choose separate volume
settings for incoming calls,
media, alarms and notifications.

Call & message notifications

Display settings

Brightness

Auto-rotate screen

Animation

All window animations are shown

Screen timeout

Adjust the delay before the screen
automatically turns off

9Personalise

• To choose a ringtone or vibration for calls and

messages, touch Menu > Settings > Sound,
then choose Phone ringtone, Notification ringtone
or Vibrate.

• To change the volume, touch Menu > Settings

> Sound > Volume.

• To tur n dial pad sounds on or off, touch Menu >

Settings > Sound > Audible touch tones.

• To turn menu selection sounds on or off, touch

Menu > Settings > Sound > Audible selection.

• To change your wallpaper, touch and hold an empty

spot on the home screen, then touch Wallpapers.

• To change shortcuts and widgets on your home

screen, touch and hold them. For details, see “Home
screen & apps” on page 7.

• To set display brightness, touch Menu >

Settings > Display > Brightness.

• To control whether some apps rotate the screen

when you rotate your phone, touch Menu >

Settings > Display> Auto-rotate screen.

• To turn on or off animations that make your menus

look smoother, touch Menu > Settings >

Display > Animation.

10 Personalise

• To calibrate the sensors used by some games or

navigation apps, touch Menu > Settings >

Display > G-Sensor calibration (movement) or
E-Compass calibration (direction).

Language & region

To set your menu language and region, touch
Menu > Settings > Language & keyboard > Select

language

Calls

it’s good to talk

Quick start: Calls

From the home screen, touch > Phone.

Open your Contacts, Call log

Contacts

Contacts

Call log

Call log

Phone Favourites

Phone Favourites

A

Arthur Baudo

Christine Fanning

B

Barry Smyth

C

Cheyenne Medina

Search

Christine Fanning

Accounts

New contact

Import/export

31 May 2012

Display options

Start a conference call.

Start & stop recording (stored in

a file on your memory card).

(recent calls) or Favourites, then
touch an entry to call.

Hide the dialler to show a list of
both recent calls and Contacts.

Call

More

Hang up.

Hold

Christine Fanning

Home 222-333-4444

End

Note: Recording of calls is subject to varying State and

Federal laws regarding privacy and recording of
conversations. Always obey the laws and regulations
on the use of this feature.

• To make a call, touch > Phone, enter a

number, then touch .

When dialling, touch Menu to add a pause
(pauses two seconds), or wait (waits for your
confirmation). To enter the international dialling
code, touch and hold .

0

+

• To answer a call, drag to the right.

•During a call, touch Menu to switch to a

11:19PM

Bluetooth headset. Touch Home or Back to
hide the active call display (to reopen it, touch >

Phone).

Note: Using a mobile device or accessory while

driving may cause distraction and may be illegal.
Always obey the laws and drive safely.

• To end a call, touch .

End call

• To ignore a call, drag to the left.

Tip: Touch > Phone > Favourites, then touch

Dial padAdd call

SpeakerMuteRecord

Menu to edit your Favourites.

11Calls

Recent calls

To show recent calls, touch > Phone > Call log

• Touch and hold an entry to call it, send a text

message, view call details or add the number to
your contacts.

• Touch Menu > Clear call log to clear the list.

calls all the time, or only when your phone is busy,
unanswered or unreachable (not on the network)

To turn on call waiting, touch Menu > Settings
> Callsettings > Additional settings > Callwaiting.
Call waiting lets you answer new calls when you're
already on a call. If call waiting is off, new calls go
straight to your voicemail.

Conference calls

To start a conference call, call the first number. After
they answer, touch Add call and call the next number.
When the next number answers, touch Merge calls.

Your phone number

To show your phone number, touch Menu
> Settings > Aboutphone > Status > My phone

number

Your caller ID

To hide your number from the people you call, touch
Menu > Settings > Callsettings > Additional

settings

> CallerID.

Call forwarding & waiting

To forward calls, touch Menu > Settings
> Callsettings > Callforwarding. You can forward

12 Calls

Restricted calls

To restrict your phone so that it can only dial a few
numbers, touch Menu > Settings > Callsettings
> Fixed dialling numbers.

• To turn fixed dialling on, touch Enable FDN.

• To add or delete the allowed numbers, touch FDN

list

.

Cool down

In very limited circumstances, such as where your
phone has been exposed to extreme heat, you may
see "Cool down" messages. To avoid possible damage
to your battery and phone, you should follow these
instructions until the phone is within its recommended
temperature range. When your phone is in "Cool down"
mode, only emergency calls can be made.

Emergency calls

Note: Your service provider programs one or more

emergency phone numbers that you can call under any
circumstances, even when your phone is locked.
Emergency numbers vary by country. Your
pre-programmed emergency number(s) may not work
in all locations and sometimes an emergency call
cannot be placed due to network, environmental or
interference issues.

1 Open the phone, then touch >  Phone (if your

phone is locked, touch Emergencycall).

2 Enter the emergency number.

3 To uc h Call to call the emergency number.

Note: Your mobile device can use AGPS satellite

signals to help emergency ser vices to find you
(“Location services (GPS & AGPS)” on page 36).

Contacts

contacts like you’ve never had before

Keep each friend’s email, phone number and even
address all in your Contacts for quick access.

Quick start: Contacts

From the home screen, touch > Contacts.

Contacts

Call log

Phone Favourites

A

Arthur Baudo

B

Barry Smyth

C

Cheyenne Medina

New contact

Search

Accounts

Import/export

Display options

Switch to the dialler, recent
calls or favourites.

Drag or flick to scroll.

Touch to open and call or text
Touch & hold for options.

Touch to search, create
and more.

More

13Contacts

• To create a contact, touch > Contacts

> Menu > New contact, choose where you
want to store the contact, then enter details (to
close the display keyboard, touch Back ).

• To open a contact's details, touch >

Contacts

, then touch the contact.

• To edit or text a contact, touch > Contacts,

then touch and hold the contact.

Favourites

For quick access to a favourite contact, open the
contact, then touch the star next to their name. To
show your favourites, touch > Phone and touch

Favourites at the top.

To add a shortcut to your favourites, touch and hold a
blank spot on your home screen, then touch Folders >

Starred contacts. You can also add a shortcut for an

individual contact: Touch and hold a blank spot on your
home screen, then choose Shortcuts > Contacts.

14 Contacts

SIM and memory card contacts

When you create a new contact you can choose to
store it in your Google™ account, phone memory or
your SIM card.

If you need to import or export contacts on your SIM
or memory card, touch > Contacts, then
touch Menu > Import/export.

Messaging

sometimes it's better to text or email...

Send and receive text with photos or other
attachments, in quick text messages or full emails.

Quick start: Text messaging

From the home screen, touch > Messaging.

Messaging

New message

Compose new message

12254558787

You had 1 missed call from 07254545878 ... 17 Aug

14447772222

Wanna get something to eat tonight? How about ... 17 Aug

12223334545

Ha! Thanks.

Compose

Search

Delete threads

Settings

Tip: To see more messages, flick or drag up.

Drag or flick to scroll.

16 Aug

Touch to open. Touch & hold
to open options.

Touch to change settings
and more.

• To create a text message, touch

> Messaging > New message. For options,
touch Menu .

• To open text messages, touch >

Messaging, then touch the sender's name.

When you see in the status bar at the top of your
screen, flick down the status bar and touch the new
message to open it.

• To respond to a text message, just open it and

enter your response in the text box at the bottom.

• To forward, copy and more, touch >

Messaging, touch the sender's name, then

touch and hold the message.

attachments

To send a file in a text message, touch
> Messaging > New message, then touch
Menu > Attach.

When you open a message with an attachment, touch

Download to download it. Touch the downloaded

attachment to open it, then touch it again to save it,
share it and more.

Tip: To send and receive large attachments faster, use

“Wi-Fi networks” on page 25.

15Messaging

Email

• To set up Gmail or Corporate Microsoft™ Exchange

server accounts, touch Menu > Settings >

Accounts & sync > Add account. For details, contact

the account provider.

To set up a standard email account, touch >

Email and follow the wizard. To add more
standard accounts, open Email and touch
Menu > Accounts > Menu > Add account.
For details, contact the account provider.

• To open email, touch > Email or Gmail.

Touch a message to open it.

Tip: Touch Menu for options like Refresh or

Search.

• To create an email, touch > Email or

Gmail, then touch Menu > Compose.

Tip: Touch Menu for options like Attach or Add

Cc/Bcc

.

Voicemail

When you have a new voicemail, shows in the
status bar at the top of your screen. To hear
voicemails, touch > then touch and hold 1.

16 Messaging

If you need to change your voicemail number, on the
home screen touch Menu > Settings > Call

settings

> Voicemail settings.

Text entry

keys when you need them

Typing tips

To...

Enter alternative characters From the number

Enter one capital letter Touch Shift .

Enter only capital letters,
until you touch Shift
again

Cut or copy selected text Touch and hold text

Paste cut or copied text Touch and hold

Delete a character (hold to

delete more)

keyboard, touch
Alt . Touch again
to return to
symbols/numbers.

To u ch S h i ft
twice. Touch again to
revert to lowercase.

to select, then touch
and hold to Cut or

Copy.

location to paste
then touch Paste.

To u ch D e l e t e .

To change your text entry settings and see the
dictionary of terms you've used, from the home
screen, touch Menu > Settings > Language &

keyboard

.

Text input settings

Find it: Menu > Settings > Language & keyboard

• To edit your dictionary, touch User dictionary.

• To change the language and the style for your

touchscreen keyboard, touch Select language.

• To change the device keypad settings, touch Built-in

keyboard.

17Text entry

Schedule

helping you stay in control

Yo u r Calendar events can synchronise with your
Google™ account and the Clock can wake you up!

Quick start: Schedule

From the home screen, touch > Calendar.

June 2012

Mon Tue Wed Thu

29

28

30 31 123

456 8910

11 12 13 15 16 17

18 19 20 22 23 24

25 26 27 29 30 31

Day

123 567

Diary

18 Schedule

7

14

21

28

Week

4

Today

Sun

Sat

Fri

Colour indicates events.

Drag or flick to scroll.

Touch to open. Touch & hold to
open options.

Touch to choose the calendar
view. Choose More to create an

Month

event or change settings.

More

• To create an event, touch > Calendar >

Menu > More > New event, then enter details
(to close the display keyboard, touch Back ).

• To edit or delete an event, touch > Calendar,

touch the event to open it, then touch Menu >

Edit event or Delete event.

Alarm clock

To set an alarm (like to wake up), touch > Clock,
then touch the alarm.

• To turn an alarm on or off, touch next to it.

• To add an alarm, touch Add alarm, then enter alarm

details.

• To change an alarm, touch the time.

• To set a snooze period, in the Alarm clock list

touch Menu > Settings > Snooze duration.

When an alarm sounds, touch Dismiss to turn it off or

Snooze to delay it. To cancel a snoozed alarm, drag

down the status bar and touch the alarm name.

Date & time

To set the date, time, time zone and formats, touch
Menu > Settings > Date & time.

Web

surf the web with your phone

Open the Browser or just touch Search to find a
page, then bookmark it, send it or just explore.

Quick start: Browser

From the home screen, touch > Browser

12:09 AM

Connection

http://www.google.com...

Desconhec.

New window Bookmarks Windows

Refresh Forward More

• To enter a web address in the browser or your

home screen, just touch Search .

Mobile network:
Wi-Fi:

Enter a webpage URL.

Touch to open. Touch & hold
to open options.

Drag or flick to scroll.

Touch to open
bookmarks, windows and
more.

• To zoom in or out,

pinch two fingers

www.google.com: Google

together or apart.

• To send the

website address
in a message,
touch Menu >

www.google.com: Google

News results for android
Verizon Droid Success Limited by Android Market -

7 hours ago
The iDon't ad campaign pits the Android-based Droid head-to-head
against the formidable iPhone. Based on preliminary predictions..

PC World -

1778 related articles »

More > Share
page

.

Note: Your phone automatically uses your mobile

phone network to connect to the web. Your service
provider may charge to surf the web or download data.
If you can’t connect, contact your service provider.

Tip: You can connect to the web with “Wi-Fi

networks” on page 25.

Downloads

To download files in your browser, touch a file link or
touch and hold a picture to choose Save image.

To show the files you downloaded, touch >

Browser > > More > Downloads. Touch and
hold an item to open it, see details or remove it from
the list.

19Web

Location

where you are, where you're going

Quick start: Location

From the home screen, touch > Maps

E Ohio St

E Grand Ave

N Michigan Ave

E S WaterSt

N Michigan Ave

Randolph
St Metra

12:09 AM

N Park St

rD submuloC N

E Randolph St

Layers

More

N New St

Drag or flick to scroll.

To u ch to open, then
touch to add to
Starred Places.

Touch to open a
menu where you can get
directions, open your
Starred Places, windows
and more.

E Ontario St

Ontario St

N Wabash Ave

N Rush St

Grand Red

M

N Dearborn St

N Clark St

Wacker Dr

E Wacker Pl

State/lake

W Lake St W Lake St

M

M

Lake

Randolph/

Wabash

M

Search

My Location

M

Directions

Join Latitude

Washington-Blue

Google Maps™ offers powerful, user-friendly mapping
technology and local business information—including
business locations, contact information and driving
directions.

20 Location

• To find an address, touch Menu > Search and

then enter it in the search bar at the top. The map

moves to show the address.

Tip: You can touch and hold a spot on the map to

show the nearest address.

• To find stores, restaurants and other places near

you, touch Menu > My Location to see details.

• To get directions, find an address on the map, touch

it, then touch Menu > Directions.

• For help, touch Menu > More > Help.

Google Maps Navigation™

Google Maps Navigation is an Internet-connected GPS
navigation system with voice guidance.

To open navigation, touch > Navigation. Follow
the prompts to speak or type your destination.

For more, go to www.google.com/mobile/navigation.

Latitude

Latitude lets you see where your friends and family are
on Google Maps™. Plan to meet up, check that they
got home safely or just stay in touch. Don’t worry, your
location is not shared unless you agree to it. After you
join Latitude, you can invite your friends to view your
location, or accept their invitations.

Touch > Maps and then:

• To join Latitude, touch Menu > Join Latitude.

Read the privacy policy and, if you agree with it,
choose to continue.

• To add friends touch Menu > Latitude >

Menu > Add friends.

To uc h Select from Contacts or Add via email

address

, then touch a contact and Add friends. Your

friend will receive an email notice.

• To remove friends touch Menu > Latitude to

show your friends list. Touch a name, then touch

Remove this friend.

• To share your location when you receive a request,

you can choose Accept and share back (show your
location and see theirs), Accept, but hide my

location

(hide your location, but see theirs) or Don't

accept

(hide both locations).

• To hide your location touch Menu > Latitude to

show your friends list. Touch your contact name, then
touch Menu > Settings > Hide your location.

• To sign out of Latitude, touch Menu > Latitude

to show your friends list. Touch Menu >

Settings > Sign out of Latitude.

Photos & videos

see it, capture it, share it!

Quick start: Photos & videos

Press the Camera key on the right side of the phone
to open the camera.

Open your last

Photo or video quality.

Store your location in

Set white balance for your

photos.

lighting.

Zoom.

Tip: For the clearest photos and videos, clean the lens

with a soft, dry cloth.

• To t a k e a photo, open the camera, then press the

Camera key.

• To record a video, open the camera, then touch the

camcorder icon to switch to the camcorder. Press

the Camera key to start and stop recording.

photo or video.

Choose camera
or camcorder.

Capture.

21Photos & videos

View & share photos & videos

From the home screen, touch > My gallery.

Flick left and right to show folders. Touch a folder to
show its photos or videos, then touch a thumbnail
image to open, share or delete it.

Tip: From the viewfinder, you can touch the thumbnail

in the top right to open your last photo or video.

• To zoom in, touch

the screen with
two fingers and
then drag them
apart. To zoom out,
drag your fingers
together.

• To send or post

the photo or video, touch Menu > Share.

• To delete the photo or video, touch Menu > Delete.

• To set a photo as your wallpaper or a contact photo,

touch More > Set as.

• To crop or rotate a photo, touch More.

• To play a video, touch .

Tip: Turn the phone sideways for a widescreen view.

22 Photos & videos

YouTube™

The YouTube user-generated content website lets you
share videos with YouTube users everywhere. You
don’t need a YouTube account to browse and view
videos.

From the home screen, touch > YouTube.

• To watch videos, touch a video clip or touch

Search to find a video. Touch a video to watch it.

For more video categories, touch Menu >

Browser.

To watch a video in high quality, touch Menu >

Settings > High quality video on mobile.

• To share a video, touch it to open it, touch More at

the top, choose Share, then choose how you want

to share it.

• To upload a video from your phone to your YouTube

account, touch > YouTube > Menu >

Upload. Touch the video, then touch Upload.

To sign into your YouTube account, touch >

YouTube > Menu > My account.

Note: If you don’t have an account, touch the link to

create one. For more, visit www.youtube.com.

Music

when music is what you need...

Keep your music with you! Put music on your phone
so you can listen and create playlists anytime.

Quick start: Music

From the home screen, touch > Music, then
choose a song to play it.

11:04

Open playlist

Shuffle on/off

Repeat off/all/current

Music artist

Album title

Song title

0:26 3:27

Music controls
To t al song time
Progress bar

• To adjust volume, use the phone's volume keys.

• When a song is playing, touch Menu to add it to

a playlist or Use it as a ringtone.

To edit, delete, or rename playlists, touch >

Music

touch the Playlists tab, then touch and hold

the playlist name.

• To hide the player and use other apps,

touch Home . Your music keeps playing. To

return to the player, flick down the status bar and

touch .

Tip: For quick music player controls, touch and hold

an empty spot on your home screen, then choose

Widget > Music.

• To stop the player, touch .

• Before a flight, turn off network and wireless

connections so that you can keep listening to music:

press and hold Power/Lock key > Flight mode.

Note: When you select flight mode, all wireless

services are disabled. You can then turn Wi-Fi and/or

Bluetooth back on, if permitted by your airline. Other

wireless voice and data services (such as calls and

text messages) remain off in flight mode.

Emergency calls to your region's emergency

number can still be made.

23Music

You can use your phone's 3.5 mm OMTP headset jack
to connect wired headphones, or go wireless with
“Bluetooth™ Devices” on page 25.

To listen to FM radio stations, plug in a 3.5mm OMTP
headset and touch > FM Radio. Your phone

10198106

uses the headset wire as the radio aerial.

Music files

Note: Copyright—do you have the right? Always follow

the rules. See "Content copyright" in your legal and
safety information.

To get songs for your music player, you can download
them from online services or copy them from your
computer. Your music player can play these file

formats: MP3, M4A, AAC, ACC+, MIDI, WAV or OGG

Vor bis.

Note: Your phone does not support any

DRM-protected files.

To copy files from your computer to your phone, you
can use “Cable connections” on page 26 or
“Bluetooth™ Devices” on page 25.

To save a CD as files on your computer ("rip" the CD),
you can use a program like Microsoft™ Windows™
Media Player. First, make sure you change the format
to MP3 (under Rip > Format in Windows Media
Player).

24 Connections

Connections

home, office or hotspot

Quick start: Connections

From the home screen, touch Menu > Settings
> Wireless & networks, then Bluetooth settings or

Wi-Fi settings.

Bluetooth settings

Bluetooth

Device name

(Your phone)

Discoverable

Make device discoverable

Scan for devices

Bluetooth devices

(Nearby Bluetooth device)

Pair with this device

Turn Wi-Fi power on & scan, or

Connect a device found by the

Turn Bluetooth power on & scan,
or turn off.

Change your phone's Bluetooth
device name.

Re-scan.

Connect a device found by the
scan.

Wi-Fi settings

Wireless

Network notification

Notify me when an open network is

scan.

available

Wi-Fi networks

(Your network)

Add Wi-Fi network

turn off.

• To connect Bluetooth devices, touch Menu

> Settings > Wireless & networks > Bluetooth

settings

> Scan for devices (or Bluetooth, if it is off).

Touch a device that your phone found, to connect it.

• To connect Wi-Fi networks, touch Menu

> Settings > Wireless & networks > Wi-Fi settings
(then touch Wi-Fi, if it is off). Touch a network that
your phone found, to connect it.

• To use a cable connection, connect your phone's

micro USB port to a standard USB port on your
computer, then use a computer program to transfer
files to and from your phone's memory card. Your
phone supports microSD cards up to 32 GB.

On your phone, flick down the status bar and touch

to enable your phone's memory card (optional

accessory).

You can download your phone's driver files from
www.motorola.com/support.

Bluetooth™ Devices

Note: This feature requires an optional accessory.

You can connect your phone to other Bluetooth
devices for hands-free calls, file transfers and more:

1 Make sure the device you are pairing with is in

discoverable mode.

2 Touch Menu > Settings > Wireless & networks

> Bluetooth settings.

3 To uc h Scan for devices (Bluetooth if it is turned off).

Your phone scans, and lists nearby devices.

4 Touch a device to connect.

5 If necessary, touch Pair or enter the device passkey

(like 0000) to connect to the device. When the

device is connected, the Bluetooth connected

indicator appears in the status bar.

To reconnect a device you've connected before, just

turn it on.

To disconnect a device, just turn it off.

Note: Using a mobile device or accessory while

driving may cause distraction and may be illegal.
Always obey the laws and drive safely.

Tip: Touch and hold an empty spot on your home

screen, then choose Widgets > Power control for a
widget that lets you turn on or off Wi-Fi, Bluetooth,

Use GPS satellites and more.

Wi-Fi networks

You can connect to Wi-Fi networks for even faster
Internet access and to download data:

1 Touch Menu > Settings > Wireless & networks

> Wi-Fi settings.

25Connections

2 Touch Menu > Scan (or touch Wi-Fi, if it is off.

Your phone scans for nearby networks.

To see your phone's MAC address or other Wi-Fi
details, touch Menu > Advanced.

3 Touch a network to connect.

4 If necessary, enter details from the network

administrator. When your phone is connected, the
Wi-Fi indicator appears in the status bar.

When power is on and your phone finds a network
you've used, it automatically reconnects and shows

in the status bar.

Cable connections

You can use a cable connection to transfer songs,
pictures or other files between your phone and
computer. You will need a:

• Microsoft™ Windows™ PC or Apple™

Macintosh™.

• data cable with a standard USB connector on one

end and a micro USB connector on the other end.

• microSD memory card (up to 32 GB) inserted in

your phone, as shown in “Assemble & charge” on
page 3.

26 Connections

Tip: To see the available memory on your memory

card, from the home screen touch Menu >

Settings > Storage.

To connect your phone and computer with a cable:

1 Insert a memory card in

your phone, then connect

your phone's micro USB

port to a USB port on your

computer.

Note: If your computer asks

for your phone's driver files, you can download them

from www.motorola.com/support.

2 Your phone should show in the status bar. Flick

down the status bar, touch the to enable your

phone's memory card.

3 On your computer, open a program (like Windows™

Media Player for music files, or

Microsoft™ Windows™ Explorer to drag and drop

other files) and use it to transfer your files.

Security

help keep your phone safe

Quick start: Security

From the home screen, touch Menu > Settings
> Location & security.

Location & security settings

Turn off ephemeris auto download

Screen unlock

Set up screen lock

Lock screen with a pattern, PIN or password

SIM card lock

Set up SIM card lock

Passwords

Visible passwords

Show password as you type

Device administration

Select device administrators

Add or remove device administrators

Credential storage

• To set a lock Pattern, PIN or Password that you

must enter whenever you wake up the screen,
touch Menu > Settings > Location & security
> Set up screen lock. Follow the prompts to enter
and confirm the pattern, PIN or password.

Set a lock pattern, PIN or
password that you must
enter whenever you wake up
the screen.

Choose a number code that
you must enter when you
turn on your phone.

Show password letters and
numbers when you enter
them (rather than ***).

Note: You can make emergency calls on a locked

phone (“Emergency calls” on page 13). A locked

phone still rings, but you need to unlock it to

answer.

• To set a SIM card PIN that you must enter when

you turn on your phone, touch Menu > Settings

> Location & security > Set up SIM card lock > Lock

SIM card

. Enter your SIM PIN code. To change your

code, choose Change SIM PIN.

Caution: If you enter an incorrect PIN code three

times, your phone locks your SIM card. To unlock it,

you need a PUK code from your service provider.

Reset

To reset your phone to factory settings and erase all
the data on your phone, touch Menu > Settings >

Privacy > Factory data reset > Reset phone.

Warn in g: All downloaded apps and user data on your

phone will be deleted. Data on your memory card will
not be deleted.

27Security

Tips & tricks

a few handy hints

Shortcuts

To...

Return to the

home screen

See rece ntly

dialled

numbers

Sleep/wake

your phone

Tu rn flight

mode on/off

Turn phone

sounds on/off

Set screen

timeout

Tu rn

Bluetooth™

power on/off

28 Tips & tricks

Tou ch Ho m e .

Touch > Phone > Calllog.

Press Power/Lock key .

Press and hold the Power/Lock
key > Flight mode.

Press and hold the Power/Lock
key > Silent mode.

Touch Menu > Settings
> Display > Screen timeout.

Touch Menu > Settings
> Wireless & networks
> Bluetooth.

To...

Tu rn Wi-Fi
on/off

Add a shortcut

on your home
screen

Move a

shortcut or
widget

Delete a

shortcut or
widget

Touch Menu > Settings
> Wireless & networks > Wi-Fi.

Touch and hold an open area on
your home screen to open the

Add to Home screen menu, then

touch Shortcuts. Choose an
application, bookmark or shortcut
to add.

Touch and hold the shortcut or
widget until you feel a vibration,
then drag it to where you want.

Touch and hold the shortcut or
widget until you feel a vibration,
then drag it to the bin at the
top of the screen.

Battery tips

Your phone is like a small computer, giving you a lot of
information and apps, at 3G speed, with a touch
display! Depending on what you use, that can take a
lot of power. So, if you want to save battery life
between charges, you could reduce:

• recording or watching videos, listening to music or

taking pictures.

• widgets that stream information to your home

screen, such as news or weather (“Use & change
your home screen” on page 7).

• Bluetooth™ use: touch Menu > Settings

> Wireless & networks > Bluetooth (turn off).

• Wi-Fi use: touch Menu > Settings > Wireless &

networks

• GPS use: touch Menu > Settings > Location &

security

• network searching: if you are out of coverage, to

keep your phone from looking for networks, press
and hold Power/Lock key > Flight mode.

• display brightness: touch Menu > Settings

> Display > Brightness > (dimmer setting).

• display timeout delay: touch Menu > Settings

> Display > Screen timeout > (shorter setting).

> Wi-Fi (turn off).

> Use GPS satellites (deselect).

Accessibility

See, hear, speak, feel and use. Accessibility features
are there for everyone, helping to make things easier.

Caller ID

When you want to hear who's calling:

Ringtones: Assign a unique ringtone to a contact—

touch > Contacts, touch the contact, then touch
Menu > Options.

Volume & vibrate

To set your ringer volume or vibration, touch Menu
> Settings > Sound > Vibrate or Volume.

Display brightness

To change display brightness, touch Menu >

Settings > Display > Brightness

Unselect Automatic brightness to set your own level.

Touchscreen & keys

You can hear or feel when you touch the touchscreen:
Touch Menu > Settings > Sound:

• Touchscreen: To hear screen touches (click), select

Audible selection.

•Keys: To feel screen keyboard touches (vibrate),

select Haptic feedback.

Apps

Want more? No problem. Android Market™ provides
access to thousands of apps, and many provide useful
accessibility features: Touch > Market.

29Tips & tricks

Troubleshooting

we’re here to help

Crash recovery

In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Remove
the back cover and battery (“Assemble & charge” on
page 3), then replace and turn on your phone as usual.

30 Troubleshooting

Safety, regulatory & legal

Battery use & safety

Battery use & safety

Important: Handle and store batteries properly to avoid injury or damage.

battery issues arise from improper handling of batteries, and particularly from the
continued use of damaged batteries.

DON'Ts

• Don't disassemble, crush, puncture, shred or otherwise attempt to change the
form of your battery.

• Don't let the mobile device or battery come in contact with liquids.*

can get into the mobile device’s circuits, leading to corrosion.

• Don't allow the battery to touch metal objects.

stay in prolonged contact with the battery contact points, the battery could become
very hot.

• Don't place your mobile device or battery near a heat source.*

temperatures can cause the battery to swell, leak or malfunction.

• Don’t dry a wet or damp battery with an appliance or heat source

hair dryer or microwave oven.

DOs

• Do avoid leaving your mobile device in your car in high temperatures.*

• Do avoid dropping the mobile device or battery.*

especially on a hard surface, can potentially cause damage.*

• Do contact your service provider or Motorola if your mobile device or battery
has been damaged by dropping, liquids or high temperatures.

* Note:

Always make sure that the battery compartment and any connector covers are
closed and secure to avoid direct exposure of the battery to any of these conditions, even
if your product information states that your
conditions.

Important: Motorola recommends you always use Motorola-branded batteries
and chargers for quality assurance and safeguards.

cover damage to the mobile device caused by non-Motorola batteries and/or chargers. To
help you identify authentic Motorola batteries from non-original or counterfeit batteries
(that may not have adequate safety protection), Motorola provides holograms on its

If metal objects, such as jewellery,

Dropping these items,

mobile device

can resist damage from these

Motorola's warranty does not

Most

Liquids

High

, such as a

batteries. You should confirm that any battery you purchase has a "Motorola Original"
hologram.
If you see a message on your display such as

Unabletocharge

•

Remove the battery and inspect it to confirm that it has a "Motorola Original"
hologram;

•

If there is no hologram, the battery is not a Motorola battery;

•

If there is a hologram, replace the battery and try charging it again;

•

If the message remains, contact a Motorola authorised service centre.

Warning:

Use of a non-Motorola battery or charger may present a risk of fire, explosion,

leakage or other hazard.

Proper and safe battery disposal and recycling:

important for safety, it also benefits the environment. You can recycle your used batteries
in many retail or service provider locations. Additional information on proper disposal and
recycling can be found at

Disposal:

Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling centre or national recycling
organisations for more information on how to dispose of batteries.

Warning:

Never dispose of batteries in a fire because they may explode.

Battery charging

Battery charging

Notes for charging your product’s battery:

•

During charging, keep your battery and charger near room temperature for efficient
battery charging.

•

New batteries are not fully charged.

•

New batteries or batteries stored for a long time may take more time to charge.

•

Motorola batteries and charging systems have circuitry that protects the battery from
damage from overcharging.

, take the following steps:

www.motorola.com/recycling

Invalidbattery

Proper battery disposal is not only

or

032375o

Third party accessories

Use of third party accessories, including but not limited to batteries, chargers, headsets,
covers, cases, screen protectors and memory cards, may impact your mobile device's
performance. In some circumstances, third party accessories can be dangerous and may
void your mobile device's warranty. For a list of Motorola accessories, visit
www.motorola.com/products

31

Driving precautions

Responsible and safe driving is your primary responsibility when behind the wheel of a
vehicle. Using a mobile device or accessory for a call or other application while driving
may cause distraction. Using a mobile device or accessory may be prohibited or restricted
in certain areas, always obey the laws and regulations on the use of these products.

While driving, NEVER:

Type or read texts.

•

•

Enter or review written data.

•

Surf the web.

•

Input navigation information.

•

Perform any other functions that divert your attention from driving.

While driving, ALWAYS:

Keep your eyes on the road.

•

•

Use a hands-free device if available or required by law in your area.

•

Enter destination information into a navigation device

•

Use voice-activated features (such as voice dial) and speaking features (such as
audible directions), if available.

•

Obey all local laws and regulations for the use of mobile devices and accessories in
the vehicle.

•

End your call or other task if you cannot concentrate on driving.
Remember to follow the "Smart practices while driving" in this guide and at
www.motorola.com/callsmart

(in English only).

before

driving.

Seizures/blackouts

Some people may be susceptible to epileptic seizures or blackouts when exposed to
flashing lights, such as when playing videos or games. These may occur even if a person
has never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult your doctor before playing videos or games or enabling a
flashing-lights feature (if available) on your mobile device.
Discontinue use and consult a doctor if any of the following symptoms occur: convulsion,
eye or muscle twitching, loss of awareness, involuntary movements or disorientation. It is
always a good idea to hold the screen away from your eyes, leave the lights on in the
room, take a 15-minute break every hour and stop use if you are tired.

32

Caution about high volume usage

Warning:

Exposure to loud noise from any source for extended periods of
time may affect your hearing. The louder the volume sound level, the less
time is required before your hearing could be affected. To protect your
hearing:

•

Limit the amount of time you use headsets or headphones at high
volume.

•

Avoid turning up the volume to block out noisy surroundings.

•

Turn the volume down if you can't hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in
your ears, ringing in your ears or muffled speech, you should stop listening to the device
through your headset or headphones and get your hearing checked.
For more information about hearing, see our website at
direct.motorola.com/hellomoto/nss/AcousticSafety.asp

(in English only).

Repetitive motion

When you repetitively perform actions such as pressing keys or entering finger-written
characters, you may experience occasional discomfort in your hands, arms, shoulders,
neck or other parts of your body. If you continue to have discomfort during or after such
use, stop use and see a doctor.

Children

Keep your mobile device and its accessories away from small children.

products are not toys and may be hazardous to small children. For example:

•

A choking hazard may exist for small, detachable parts.

•

Improper use could result in loud sounds, possibly causing hearing injury.

•

Improperly handled batteries could overheat and cause a burn.
Similar to a computer, if a child does use your mobile device, you may want to monitor
their access to help prevent exposure to inappropriate apps or content.

These

Glass parts

Some parts of your mobile device may be made of glass. This glass could break if the
product receives a substantial impact. If glass breaks, do not touch or attempt to remove.
Stop using your mobile device until the glass is replaced by a qualified service centre.

Operational warnings

Obey all posted signs when using mobile devices in public areas.

Potentially explosive areas

Potentially explosive areas are often, but not always, posted and can include blasting
areas, fuelling stations, fuelling areas (such as below decks on boats), fuel or chemical
transfer or storage facilities or areas where the air contains chemicals or particles, such
as grain dust or metal powders.
When you are in such an area, turn off your mobile device, and do not remove, install or
charge batteries unless it is a radio product type especially qualified for use in such areas
as "Intrinsically Safe" (for example, Factory Mutual, CSA or UL approved). In such areas,
sparks can occur and cause an explosion or fire.

Symbol key

Your battery, charger or mobile device may contain symbols, defined as follows:

Symbol Definition

032374o

Important safety information follows.

Do not dispose of your battery or mobile device in a fire.

032376o

Your battery or mobile device may require recycling in accordance

032375o

with local laws. Contact your local regulatory authorities for more
information.

Do not dispose of your battery or mobile device with your household
waste. See "Recycling" for more information.

Symbol Definition

Do not use tools.

For indoor use only.

Listening at full volume to music or voice through a headset may
damage your hearing.

Radio frequency (RF) energy

Exposure to RF energy

Your mobile device contains a transmitter and receiver. When it is ON, it receives and
transmits RF energy. When you communicate using your mobile device, the system
handling your call controls the power level at which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your
country concerning exposure of human beings to RF energy.

RF energy operational precautions

For optimal mobile device performance, and to be sure that human exposure to RF energy
does not exceed the guidelines set forth in the relevant standards, always follow these
instructions and precautions:

•

When placing or receiving a phone call, hold your mobile device just like you would a

landline phone.

•

If you wear the mobile device on your body, always place the mobile device in a

Motorola-supplied or approved clip, holder, holster, case or body harness. If you do not

use a body-worn accessory supplied or approved by Motorola, keep the mobile device

and its aerial at least 2.5 cm (1 inch) from your body when transmitting.

•

Using accessories not suppli ed or approved by Motorola may cause your mobile device

to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved

accessories, visit our website at:

www.motorola.com

.

33

RF energy interference/compatibility

Nearly every electronic device is subject to RF energy interference from external sources if
inadequately shielded, designed or otherwise configured for RF energy compatibility. In
some circumstances, your mobile device may cause interference with other devices.

Follow instructions to avoid interference problems

Turn off your mobile device in any location where posted notices instruct you to do so,
such as hospitals or healthcare facilities.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If
your mobile device offers flight mode or similar feature, consult airline staff about using it
in-flight.

Medical devices

If you have a medical device, including an implantable medical device such as a
pacemaker or defibrillator, consult your healthcare provider and the device manufacturer's
directions before using this mobile device.
Persons with implantable medical devices should observe the following precautions:

•

ALWAYS keep the mobile device more than 20 centimetres (8 inches) from the
implantable medical device when the mobile device is turned ON.

•

DO NOT carry the mobile device in the breast pocket.

•

Use the ear opposite the implantable medical device to minimise the potential for
interference.

•

Turn OFF the mobile device immediately if you have any reason to suspect that

interference is taking place.
Read and follow the directions from the manufacturer of your implantable medi cal device.
If you have any questions about using your mobile device with your implantable medical
device, consult your health care provider.

34

Specific absorption rate (ICNIRP)

SAR (ICNIRP)

YOUR MOBILE DEVICE MEETS INTERNATIONAL
GUIDELINES FOR EXPOSURE TO RADIO WAVES.

Your mobile device is a radio transmitter and receiver. It is designed not to exceed the
limits for exposure to radio waves (radio frequency electromagnetic fields) recommended
by international guidelines. The guidelines were developed by an independent scientific
organisation (ICNIRP) and include a substantial safety margin designed to assure the
safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific
absorption rate, or SAR. The SAR limit for mobile devices is 2 W/kg.
Tests for SAR are conducted using standard operating positions with the device
transmitting at its highest certified power level in all test ed frequency bands*. The highest
SAR values under the ICNIRP guidelines for your device model are listed below:

Head SAR UMTS 900/2100 + Wi-Fi + Bluetooth 0,819 W/kg

Body-worn SAR GSM 850/900/1800/1900 + Wi-Fi + Bluetooth 0,669 W/kg

During use, the actual SAR values for your device are usually well below the values stated.
This is because, for purpos es of system efficiency and to minimise interferenc e on the network,
the operating power of your mobile device is automatically decreased when full power is not
needed for the call. The lower the power output of the device, the lower its SAR value.
Body-worn SAR testing has been carried out using an approved accessory or at a
separation distance of 2.5 cm (1 inch). To meet RF exposure guidelines during body-worn
operation, the device should be in an approved accessory or positioned at least 2.5 cm
(1 inch) away from the body. If you are not using an approved accessory, ensure that
whatever product is used is free of any metal and that it positions the phone at least

2.5 cm (1 inch) away from the body.
Additional information can be found at
Organisation) or

* The tests are carried out in accordance with [CENELEC EN50360] [IEC standard PT62209-1].

www.motorola.com/rfhealth

www.who.int/emf

(Motorola Mobility, Inc.).

(World Health

European Union directives conformance
statement

EU conformance

The following CE compliance information is applicable to Motorola mobile devices that
carry one of the following CE marks:

0168

[Only indoor use allowed in France for

0168

Hereby, Motorola declares that this product is in compliance with:

•

The essential requirements and other relevant provisions of directive 1999/5/EC

•

All other relevant EU directives

0168

The above gives an example of a typical product approval number.
You can view your product's Declaration of Conformity (DoC) to Directive 1999/5/EC (to
R&TTE Directive) at
approval number from your product's label in the "Search" bar on the website.

www.motorola.com/rtte

Bluetooth and/or Wi-Fi]

Product
approval
number

. To find your DoC, enter the Product

FCC notice to users

FCC notice

The following statement applies to all products that bear the FCC logo on the
product label.

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC rules. See 47 CFR Sec. 15.105(b). These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and the receiver.

•

Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation. See 47 CFR Sec. 15.19(a)(3).
Motorola has not approved any changes or modifications to this device by the user. Any
changes or modifications could void the user’s authority to operate the equipment. See 47
CFR Sec. 15.21.
For products that support Wi-Fi 802.11a (as defined in the product specifications available

www.motorola.com

at
capability to operate Wi-Fi in the 5 GHz Unlicensed National Information Infrastructure
(U-NII) band. Because this band is shared with MSS (Mobile Satellite Service), the FCC
has restricted such devices to indoor use only (see 47 CFR 15.407(e)). Since wireless hot
spots operating in this band have the same restriction, outdoor services are not offered.
Nevertheless, please do not operate this device in Wi-Fi mode when outdoors.

), the following information applies. This equipment has the

35

Location services (GPS & AGPS)

GPS & AGPS

The following information is applicable to Motorola mobile devices that provide location
based (GPS and/or AGPS) functionality.
Your mobile device can use Global Positioning System (GPS) signals for location-based
applications. GPS uses satellites controlled by the U.S. government that are subject to
changes implemented in accordance with the Department of Defense policy and the
Federal Radionavigation Plan. These changes may affect the performance of location
technology on your mobile device.
Your mobile device can also use Assisted Global Positioning System (AGPS), which
obtains information from the mobile network to improve GPS performance. AGPS uses
your wireless service provider's network and therefore airtime, data charges and/or
additional charges may apply in accordance with your service plan. Contact your wireless
service provider for details.

Your location

Location-based information includes information that can be used to determine the
approximate location of a mobile device. Mobile devices that are connected to a wireless
network transmit location-based information. Devices enabled with GPS or AGPS
technology also transmit location-based information. Additionally, if you use applications
that require location- based information (e.g. driving directions) , such applications transmit
location-based information. This location-based information may be shared with third
parties, including your wireless service provider, applications providers, Motorola and
other third parties providing services.

Emergency calls

When you make an emergency call, the mobile ne twork may activate the AGPS technology
in your mobile device to tell the emergency responders your approximate location.
AGPS has limitations and

•

Always tell the emergency responder your location to the best of your ability; and

•

Remain on the phone for as long as the emergency responder instructs you.

36

might not work in your area

. Therefore:

Navigation

Navigation

The following information is applicable to Motorola mobile devices that provide
navigation features.
When using navigation features, note that mapping information, directions and other
navigational data may contain inaccurate or incomplete data. In some countries, complete
information may not be available. Therefore, you should visually confirm that the
navigational instructions are consistent with what you see. All drivers should pay
attention to road conditions, closures, traffic and all other factors that may impact driving.
Always obey posted road signs.

Smart practices while driving

Driving safety

Check the laws and regulations on the use of mobile devices and their
accessories in the areas where you drive. Always obey them. The use of these
devices may be prohibited or restricted in certain areas—for example,
hands-free use only may be required. Go to
(in English only) for more information.

Your mobile device lets you communicate by voice and data, almost anywhere, anytime,
wherever wireless service is available and safe conditions allow. When driving a car,
driving is your first responsibility. If you choose to use your mobile device while driving,
remember the following tips:

• Get to know your Motorola mobile device and its features such as speed dial,

redial and voice dial.

taking your attention off the road.

• When available, use a hands-free device.

convenience to your mobile device with one of the many Motorola original hands-free

accessories available today.

• Position your mobile device within easy reach.

device without removing your eyes from the road. If you receive an incoming call at an

inconvenient time, if possible, let your voicemail answer it for you.

• Let the person you are speaking to know you are driving; if necessary,

suspend the call in heavy traffic or hazardous weather conditions.

snow, ice and even heavy traffic can be hazardous.

• Do not take notes or look up phone numbers while driving.

do” list or going through your address book takes attention away from your primary

responsibility—driving safely.

If available, these features help you to place your call without

www.motorola.com/callsmart

If possible, add an additional layer of

Be able to access your mobile

Rain, sleet,

Jotting down a “to

• Dial sensibly and assess the traffic; if possible, place calls when your car is
not moving or before pulling into traffic.

only a few numbers, check the road and your mirrors, then continue.

• Do not engage in stressful or emotional conversations that may be
distracting.

Make people you are talking to aware you are driving and suspend

conversations that can divert your attention away from the road.

• Use your mobile device to call for help.

number in the case of fire, traffic accident or medical emergencies (wherever wireless
phone service is available).

• Use your mobile device to help others in emergencies.

crime in progress, or other serious emergency where lives are in danger, call 999 or
other local emergency number (wherever wireless phone service is available), as you
would want others to do for you.

• Call roadside assistance or a special non-emergency wireless assistance
number when necessary.

hazard, a broken traffic si gnal, a minor traffic accident where no one appears injured or
a vehicle you know to be stolen, call roadside assistance or another special
non-emergency wireless number (wherever wireless phone service is available).

Privacy & data security

Privacy & data security

Motorola understands that privacy and data security are important to every one. Given that
some features of your mobile device may affect your privacy or data security, please
follow these recommendations to enhance protection of your information:

• Monitor access

may have unmonitored access. Use your device's security and lock features, where
available.

• Keep software up to date

patch or software fix f or your mobile device that updates the device’s security, install it
as soon as possible.

• Secure personal information

in various locations including your SIM card, memory card and phone memory. Make
sure you remove or clear all personal information before you recycle, return or give
away your device. You can also back up your personal data to transfer to a new device.

Note:

For information on how to back up or wipe data from your mobile device, go to

www.motorola.com/support

If you see a broken-down vehicle posing no serious

—Keep your mobile device with you and do no t leave it where ot hers

—If Motorola or a software/application vendor releases a

If you must make a call while moving, dial

Dial 999 or another local emergency

If you see an accident,

—Your mobile device can store personal information

• Online accounts

MOTOBLUR). Go to your account for information on how to manage the account and
how to use security features such as remote wipe and device location (where
available).

• Applications and updates

from trusted sources only. Some apps can impact your phone's performance and/or
have access to private information including account details, call data, location details
and network resources.

•Wireless

networks. Also, when using your device as a hotspot (where available) use network
security. These precautions will help prevent unauthorised access to your device.

• Location-based information

can be used to determine the approximate location of a mobile device. Mobile phones
that are connected to a wireless network transmit location-based inf ormation. Devices
enabled with GPS or AGPS technology also transmit location-based information.
Additionally, if you use applications that require location-based information (e.g.
driving directions), such applications transmit location-based information. This
location-based information may be shared with third parties, including your wireless
service provider, applications providers, Motorola and other third parties providing
services.

• Other information your device may transmit

testing and other diagnostic (including location-based) information, and other
non-personal information to Motorola or other third-party servers. This information is

used to help improve products and services offered by Motorola.
If you have further question s regarding how the use of your mobile device may impact your
privacy or data security, please contact Motorola at
contact your service provider.

—Some mobile devices provide a Motorola online account (such as

—Choose your apps and updates carefully and install

—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi

—Location-based information incl udes information that

—Your device may also transmit

[e-mail]

, or

37

Use & care

Use & care

To care for your Motorola phone, please observe the following:

liquids

Don’t expose your mobile device to water, rain, extreme humidity, sweat or
other liquids. If it does get wet, don’t try to accelerate drying with the use of
an oven or dryer, as this may damage the phone.

extreme heat or cold

Don’t store or use your mobile device in temperatures below -10°C (14°F) or
above 60°C (140°F). Don't recharge your mobile device in temperatures
below 0°C (32°F) or above 45°C (113°F).

microwaves

Don’t try to dry your phone in a microwave oven.

dust and dirt

Don't expose your phone to dust, dirt, sand, food or other inappropriate
materials.

cleaning solutions

To clean your phone, use only a dry soft cloth. Do not use alcohol or other
cleaning solutions.

shock and vibration

Don’t drop your phone.

protection

To help protect your mobile device, always make sure that the battery
compartment and any connector covers are closed and secure.

38

Recycling

Recycling

Mobile devices & accessories

Please do not dispose of mobile devices or electrical accessories (such as
chargers, headsets or batteries) with your household waste or in a fire. These
items should be disposed of in accordance with the national collection and
recycling schemes operated by your local or regional authority. Alternatively,
you may return unwanted mobile devices and electrical accessories to any Motorola
approved service centre in your region. Details of Motorola-approved national recycling
schemes and further information on Motorola recycling activities can be found at:
www.motorola.com/recycling

Packaging & product guides

Product packaging and product guides should only be disposed of in accordance with
national collection a nd recycling requirements. Please contac t your regional authorities for
more details.

Software copyright notice

Software copyright notice

Motorola products may include copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States and other countries
preserve for Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce the
copyrighted software. Accordingly, any copyrighted software contained in Motorola
products may not be modified, reverse-engineered, distributed or reproduced in any
manner to the extent allowed by law. Furthermore, the purchase of Motorola products
shall not be deemed to grant, eith er directly or by imp lication or estoppel or otherwise, any
licence under the copyrights, patents or patent applications of Motorola or any third-party
software provider, except for the normal, non-exclusive, royalty-free licence to use that
arises by operation of law in the sale of a product.

Content copyright

Content copyright

The unauthorised copying of copyrighted materials is contrary to the provisions of the
copyright laws of the United States and other countries. This device is intended solely for
copying non-copyrighted materials, materials in which you own the copyright or materials
which you are authorised or legally permitted to copy. If you are uncertain about your right
to copy any material, please contact your legal advisor.

Open source software information

OSS information

For instructions on how to obtain a copy of any source code being made publicly available
by Motorola related to software used in this Motorola mobile device, you may send your
request in writing to the address below. Please make sure that the request includes the
model number and the software version number.
MOTOROLA MOBILITY, INC.
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
USA
The Motorola website
regarding Motorola's use of open source.
Motorola has created the
interaction with the software community-at-large.
To view additional information regarding licences, acknowledgments and required
copyright notices for open source packages used in this Motorola mobile device, please
press Menu Key >
>

Opensourcelicences

self-contained applications that present supplemental notices for open source packages
used in those applications.

opensource.motorola.com

opensource.motorola.com

Settings

>

Aboutphone

. In addition, this Motorola device may include

also contains information

website to serve as a portal for

>

Legalinformation

39

WARRANTY INFORMATION

Motorola guarantees to you, the original purchaser, the Personal Communicator and
accessories which you have purchased from an authorised Motorola dealer (the
"Products"), to be in conformance with the applicable Motorola specifications current at
the time of manufacture for a different period of time from date of purchase of the
Product(s) (warranty term).
The warranty period starts at the time of the Product(s) original purchase by the first
end-user. The Product may consist of several different parts and different parts may be
covered by a different warranty period (hereinafter "Warranty Period"). The different
Warranty Periods are:
a) Twelve (12) months for the Personal Communicator and for accessories

(whether included in the Product sales package or sold separately) other than
the consumable parts and accessories listed in (b) and (c) below;

b) Six (6) months for the following consumable parts and accessories: batteries,

and

c) Ninety (90) days for the media on which any software is provided e.g. CD-ROM,

memory card.
You must inform Motorola of the lack of conformity to the applicable specifications
of any of the Products within a period of two (2) months from the date on which you
detect a defect in material, workmanship or lack of conformity and in any event
within a term not to exceed the Warranty Term, and must immediately submit the
Product for service to Motorola's Authorised Repair or Service Centre. Motorola shall
not be bound by Product related statements not directly made by Motorola nor any
warranty obligations applicable to the seller.
During the Warranty term, Motorola will, at its discretion and without extra charge,
as your exclusive remedy, repair or replace your Product which does not comply with
this warranty; or failing this, to reimburse the price of the Product but reduced to take
into account the use you have had of the Product since it was delivered. This
warranty will expire at the end of the Warranty Term.
This is the complete and exclusive warranty for a Motorola Personal Communicator
and accessories and in lieu of all other warranties, terms and conditions, whether
express or implied.
Where you purchase the product other than as a consumer, Motorola disclaims all
other warranties, terms and conditions express or implied, such as fitness for
purpose and satisfactory quality.

40

In no event shall Motorola be liable for damages nor loss of data in excess of the
purchase price nor for any incidental special or consequential damages* arising out
of the use or inability to use the Product, to the full extent such may be disclaimed by
law.
This Warranty does not affect any statutory rights that you may have if you are a
consumer, such as a warranty of satisfactory quality and fit for the purpose for which
products of the same type are normally used under normal use and service, nor any
rights against the seller of the Products arising from your purchase and sales
contract.

HOW TO GET WARRANTY SERVICE?

In most cases the authorised Motorola dealer which sold and/or installed your Motorola
Personal Communicator and original accessories will honour a warranty claim and/or
provide warranty service. Alternatively, for further information on how to get warranty
service, please contact either the customer service department of your service provider or
go to

http://www.motorola.com/support/warrantyselector

Where, in the Country of purchase, there is a statutory requirement to provide extended
repair service to consumers beyond the first year of purchase (South Africa and Portugal),
this warranty will be provided by Motorola Authorised Service Centres or Motorola
directly appointed dealers in the country of purchase according to the terms of this
warranty information document. However, please note that you will be referred back to
the place of purchase, if the Motorola Dealer has purchased the product directly from
Motorola, in the country of purchase or in a country where Motorola is not required to
support supplementary repair service during the second year of purchase because of the
statutory obligations that may apply to the seller or importer of the product, but not to the
manufacturer, to provide an extended warranty to consumers beyond the first year.

.

CLAIMING

In order to claim the warranty service, you must return the Personal Communicator and/or
accessories in question to Motorola's Authorised Repair or Service Centre in the original
configuration and packaging as supplied by Motorola. Please avoid leaving any

* including without limitation loss of use, loss of time, loss of data, inconvenience, commercial loss,

lost profits or savings.

supplementary items like SIM cards. The Product should also be accompanied by a label
with your name, address, and telephone number; name of operator and a description of
the problem. In the case of vehicular installation, the vehicle in which the Personal
Communicator is installed should be driven to the Authorised Repair or Service Centre, as
analysis of any problem may require inspection of the entire vehicular installation.
In order to be eligible to receive warranty service, you must present your receipt of
purchase or a comparable substitute proof of purchase bearing the date of purchase. The
phone should also clearly display the original compatible electronic serial number (IMEI)
and mechanic serial number [MSN]. Such information is contained with the Product.
You must ensure that any and all repairs or servicing is handled at all times by a Motorola
Authorised Service Centre in accordance with the Motorola Service requirements.
In some cases, you may be requested to provide additional information concerning the
maintenance of the Products by Motorola Authorised Service Centres only, therefore it is
important to keep a record of any previous repairs, and make them available if questions
arise concerning maintenance.

CONDITIONS

This warranty will not apply i f the type or serial numbers on the Product have been altered,
deleted, duplicated, removed, or made illegible. Motorola reserves the right to refuse
free-of-charge warranty service if the requested documentation can not be presented or if
the information is incomplete, illegible or incompatible with the factory records.
Repair, at Motorola's option, may include reflashing of software, the replacement of parts
or boards with functionally equivalent, reconditioned or new parts or boards. Replaced
parts, accessories, batteries, or boards are warranted for the balance of the original
warranty time period. The Warranty Term will not be extended. All original accessories,
batteries, parts, and Personal Communicator equipment that have been replaced shall
become the property of Motorola. Motorola does not warrant the installation,
maintenance or service of the products, accessories, batteries or parts.
Motorola will not be responsible in any way for problems or damage caused by any
ancillary equipment not furnished by Motorola which is attached to or used in connection
with the Products, or for operation of Motorola equipment with any ancillary equipment
and all such equipment is expressly excluded from this warranty.
When the Product is used in conjunction with ancillary or peripheral equipment not
supplied by Motorola, Motorola does not warrant the operation of the Product/peripheral
combination and Motorola will not honour any warranty claim where the Product is used
in such a combination and it is determined by Motorola that there is no fault with the

Product. Motorola s pecifically disclaims any responsibility for any damage, whether or not
to Motorola equipment, caused in any way by the use of the Personal Communicator,
accessories, software applications and peripherals (sp ecific examples include, but are not
limited to: batteries, chargers, adapters, and power supplies) when such accessories,
software applications and peripherals are not manufactured and supplied by Motorola.

WHAT IS NOT COVERED BY THE WARRANTY

This warranty is not valid if the defects are due to damage, misuse, tampering, neglect or
lack of care and in case of alterations or repair carried out by unauthorised persons.
The following are examples of defects or damage not covered by this product warranty:
1 Defects or damage resulting from use of the Product in other than its normal

and customary manner.

2 Defects or damage from misuse, access to incompatible sources, accident or

neglect.

3 Defects or damage from improper testing, operation, maintenance, installation,

adjustment, unauthorised software applications or any alteration or
modification of any kind.

4 Breakage or damage to antennas unless caused directly by defects in material

or workmanship.

5 Products disassembled or repaired other than by Motorola in such a manner as

to adversely affect performance or prevent adequate inspection and testing to
verify any warranty claim.

6 Defects or damage due to range, coverage, availability, grade of service, or

operation of the cellular system by the cellular operator.

7 Defects or damage due to moisture, liquid, extreme humidity, heavy perspiration

or other moisture, sand, food, dirt or similar substances, caused from incorrectly
securing the Product’s protective elements and/or subjecting the Products to
conditions exceeding any stated specification or limit.

8 Control unit coil cords in the Product that are stretched or have the modular tab

broken.

9 All plastic surfaces and all other externally exposed parts that are scratched or

damaged due to customer normal use.
10 Leather cases (which are covered under separate manufacturer's warranties).
11 Products rented on a temporary basis.
12 Periodic maintenance and repair or replacement of parts due to normal wear

and tear.

41

Note:

The talk-time, stand-by time and total life cycle of a Motorola rechargeable
battery for your Personal Communicator will depend on usage conditions and network
configurations. As a consumable product, the specifications indicate that you should be
able to obtain optimum performance for your Motorola Personal Communicator within
the first six months from date of purchase and up to (200) charges (Optimum
Performance Time).
The warranty for Motorola rechargeable batteries becomes void if (i) the batteries are
charged other than by Motorola approved battery chargers specified for the charging of
the battery, (ii) any of the seals on the battery are broken or show evidence of
tampering, (iii) the battery is used in equipment or service other than the cellular
telephone equipment for which it is specified.
Depending on operating conditions and your usage habits, wear and tear might take
place of components including mechanical problems related to Product housing, paint,
assembly, sub-assemblies, displays and keyboards and any accessories which are not
part of the Product's in-box configuration. The rectification of faults generated through
wear and tear and the use of consumable items like batteries beyond their Optimum
Performance Time as indicated in the product manual is considered to be your
responsibility and therefore Motorola will not provide the free Warranty repair service
for these items.

INSTALLED DATA

Please make and retain a note of all data you have inserted into your Product for example
names, addresses, phone numbers, user and access codes, notes, etc. before submitting
your Product for a Warranty service as such data may be deleted or erased as part of the
repair or service process.
Please note if you have downloaded material onto your Product, for example, ring tones,
ring tunes, screensavers, wallpaper, games, etc. these may be deleted or erased as part of
the repair process or testing process. Motorola shall not be responsible for such matters.
The repair or testing process should not affect any such material that was installed by
Motorola on your Product as a standard feature.

OUT OF WARRANTY REPAIRS

If you request Motorola to repair your Product any time after the Warranty term or where
this warranty does not apply due to the nature of the defect or fault, then Motorola may at
its discretion carry out such repairs subject to you paying Motorola its fees for such a
repair or it may refer you to an authorised third party to carry out such repairs.

42

Copyright & trademarks

www.motorola.com
Certain features, services and applications are network-dependent and may not be
available in all areas; additional terms, conditions and/or charges may apply. Contact your
service provider for details.
All features, functionality and other product specifications, as well as the information
contained in this guide, are based upon the latest available informati on and believed to be
accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.

Note:

The images in this guide are examples only.
MOTOROLA and the Stylised M Logo ar e trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. Google, the Google logo, Google Maps, Google Talk, Google
Latitude, Gmail, YouTube, Picasa, Android and Android Market are trademarks of Google,
Inc. All other product or service names are the property of their respective owners.
© 2011 Motorola Mobility Inc. All rights reserved.

Caution:

Motorola does not take responsibility for changes/modification to the
transceiver.
Product ID: Motorola XT311
Manual number: 68004155003

43

68004155003