Motorola XT311 User Guide
MOTOROLA XT311
Congratulations
Your MOTOROLA XT311 key phone is loaded with
features, including videos, music, web, powerful
business tools and more—all in a stylish phone.
• Mobile video: Record and watch videos, download
or stream videos to watch on your phone.
• Photos: Take and share great photos with a high
performance camera.
•Web: Get more from the web, with support for
Adobe® Flash® Player. Search, browse, everything
you want to do, all made easier.
Note: Certain apps and features may not be available
for all countries/carriers.
Caution: Before assembling, charging or using your
phone for the first time, please read the important
legal and safety information at the back of this
guide.
Want more?
• Support: Online help and more at
www.motorola.com/support.
• Accessories: Find accessories for your phone at
www.motorola.com/products.
1Congratulations
Your phone
the important keys & connectors
3.5mm
headset jack
Home key
Micro USB
connector
Menu key
Touch to open
menu options.
Note: Your phone might look a little different.
2 Your phone
Press = sleep.
Hold = turn off.
Volume keys
To u chscreen
Camera key
Power/
Lock key
Back key
Search
key
Contents
Let’s go. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Touchscreen & keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Home screen & apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Personalise. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Photos & videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Tips & tricks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Safety, regulatory & legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Let's go
let's get you up and running
Assemble & charge
1 Cover off 2 SIM in
3 microSD in (may
already be inserted)
4 Battery in
Tip: To save battery life, see “Battery tips” on
page 28.
Turn it on & off
To turn your phone on, press the Power/Lock key
(on the top right).
To turn your phone off, press and hold the Power/Lock
key , then touch Power off.
Note: This phone supports data-intensive apps and
services. It is strongly recommended that you
purchase a data plan that meets your needs. Contact
your service provider for details.
Unlock
To unlock your phone, drag to the right.
5 Cover on 6 Charge up
4H
Caution: Please read “Battery use & safety” on
page 31.
Sounds off & on
To turn phone sounds off, drag to the left.
3Let's go
Wi-Fi connect
You can use a Wi-Fi connection for even faster Internet
access. Touch Menu > Settings > Wireless &
networks
and search for nearby wireless networks. Touch a
network to connect. There's more in “Wi-Fi networks ”
on page 25
4 Touchscreen & keys
> Wi-Fi settings. Touch .Wi-Fi to turn it on
Touchscreen & keys
Touchscreen on/off
a few essentials
Your touchscreen is on when you need it and off when
you don't.
• To make your touchscreen sleep or wake up, just
press the Power/Lock key .
• When you hold the phone to your ear during calls,
your touchscreen sleeps to prevent accidental
touches.
• To let the touchscreen adjust brightness
automatically, touch Menu > Settings > Display
> Brightness and select Automatic brightness.
Touch tips
Here are some tips on how to navigate around your
phone.
Touch
To choose an icon or
option, touch it.
Touch & hold
ph
p
h
raraa
do
d
o
et
et
a
e
To open special options,
touch and hold an icon
or other item. Try it: On
the home screen, touch
> Contacts,
then touch and hold a
contact to open
options.
Drag
To scroll through a list or
move slowly, drag
across the touchscreen.
Try it: On the home
screen, touch >
Contacts
, then drag
your Contacts list up or
down.
Tip: When you drag or
flick a list, a scroll bar
appears on the right.
Drag the scroll bar to
move the list to a letter
A – Z.
Phone Call log Contact Favourites
Barry Smyth
Barry Smyth
Cheyenne Medina
View contact
Christine Fanning
Add to favourites
Phone Call log Call log Favourites
A
Arthur Baudo
Barry Smyth
Cheyenne Medina
Christine Fanning
Christopher Somers
Flick
To scroll through a list or move quickly, flick across the
touchscreen (drag quickly and release).
Tip: When you flick a long list, touch the screen to stop
it from scrolling.
Pinch-to-zoom
Get a closer look at maps, webpages or photos. To
zoom in, touch the screen with two fingers and then
slide them apart. To zoom out, drag your fingers
together.
rborn St
Pinch to zoom in.
E Ontario St
Ontario St
Grand Red
M
N Dearborn St
N Clark St
Wacker Dr
State/lake
W Lake St W Lake St
M
M
Lake
M
E Randolph St
Messaging Market
Washington-Blue
E Wacker Pl
Randolph/
N Wabash Ave
Wabash
M
cker Dr
E Ohio St
N Rush St
E Grand Ave
N New St
N Park St
rD submuloC N
N Michigan Ave
N Michigan Ave
State/lake
W Lake St W Lak
E S WaterSt
E Randolph St
Randolph
andolph St
St Metra
Messaging
ashington-Blue
E Wacker Pl
M
Lake
Randolph/
M
Wabash
M
E S
N Michigan Ave
5Touchscreen & keys
Key tips
Menu, home, back & search
Menu key
Touch to open
menu options.
Home key
Touch Home to close any menu or app and return
to the home screen. On the home screen, touch and
hold Home to show the last few apps you used,
then touch an app to open it.
Touch Search for text search.
Touch Menu to open menu options, or touch
Back to go back.
Sleep & wake up
To save your battery, prevent accidental touches, or
when you want to wipe smudges off your
touchscreen, put the touchscreen to sleep by pressing
the Power/Lock key . To wake up the touchscreen,
just press the Power/Lock key again.
To change how long your phone waits before the
screen goes to sleep automatically, touch Menu
> Settings > Display > Screen timeout.
6 Touchscreen & keys
Search
key
Touch for text
search.
Back key
Power key menu
Press and hold the Power/Lock key to open the
power key menu, where you can turn off the phone
(Power off) or turn Silent mode or Flight mode on or
off.
Adjust volume
Press the volume keys to change
the ringer volume (on the home
screen), or the earpiece volume
(during a call).
Volume
keys
Rotate the screen
The touchscreen can spin to stay the right way up
when you rotate your phone:
Find it: Menu > Settings > Display > Auto-rotate
screen
Home screen & apps
a few essentials
Quick start: Home screen
The home screen gives you all your latest information
in one place. It's what you see when you turn on the
phone or touch Home from a menu. It’s basically
like this:
Status indicators
Widgets
Touch to open. Touch &
hold to move or delete.
Notifications
Flick down to see details.
Browser
Contacts
Use the widgets, shortcuts and panels to show what’s
important to you—whether it's home, work or play.
Calculator
Settings
Touch to see
all your apps.
Use & change your home screen
On your home screen, shortcuts are icons that open
your favourite apps, web bookmarks, contacts, mail
labels or music playlists. Widgets show you news,
weather, messages and other updates.
Flick the home screen left or right to open other panels
of shortcuts and widgets.
• To open something, touch it. Touch Home to
return to the home screen.
Tip: When you open a widget, touch Menu to
show any options or settings.
• To add something or change your wallpaper, touch
and hold an empty spot until you see the Add to
Home screen
You can add a folder to organise your shortcuts.
• To move or delete something, touch and hold it
until you feel a vibration, then drag it to another
spot, another panel or the bin at the bottom of
the screen.
menu.
7Home screen & apps
Phone status & notifications
At the top of the screen, icons on the left notify you
about new messages or events (notifications). Icons
on the right tell you about phone status. Flick the bar
down to show notification details.
11 June 2011
Notifications
New voicemail
Dial (your voicemail number)
10:32
voicemail message USB connection
Bluetooth™ active Bluetooth
Wi-Fi™ active flight mode
vibrate mode silent mode
mute call speakerphone
firewall active alarm set
battery
(fully charged)
8 Home screen & apps
12:09
11 June 2011
Notifications
New voicemail
Dial (your voicemail number)
connected
active
battery (charging)
12:09
Clear
10:32
Apps
The app menu shows
you all of your
applications. To open
it from the home
screen, touch .
Flick up and down to see all of your apps. Any new
apps that you download are added to the app menu.
To close the app menu, touch Home or Back .
Running multiple apps
No need to close an app before opening another one.
Your phone runs multiple apps, all at the same time.
You can open a new app while running another. Touch
Home to return to the home screen, touch to
open the main menu, then touch the app you want. To
switch from one running app to another, touch and
hold Home to see what apps are already open,
then touch the one you want.
download apps
To download new apps from Android Market™, touch
> Market. Touch Search to find an app, or
touch My apps to show or reinstall the apps you
downloaded. To download apps from websites, you
need to change your security settings: Touch
Menu > Settings > Applications > Unknown
sources
.
Warn in g: Apps downloaded from the web can be from
unknown sources. To protect your phone and personal
data, only download apps from sources you trust.
To move or uninstall your apps, touch Menu >
Settings > Applications > Manage applications. Touch
an app in the list to show details and options.
On your computer, you can browse and manage apps
for all your devices powered by Android™ at
market.android.com.
Personalise
add your personal touch
Customise your phone’s sounds and appearance to
make it unique to you!
Quick start: personalise
From the home screen, touch Menu > Settings >
Sound or Display.
Sound settings
General
Silent mode
Silence all sounds except media &
alarms
Vibrate
Only in Silent mode
Volume
Incoming calls
Phone ringtone
Notifications
Notification ringtone
Turn on or off menu animations.
Choose separate volume
settings for incoming calls,
media, alarms and notifications.
Call & message notifications
Display settings
Brightness
Auto-rotate screen
Animation
All window animations are shown
Screen timeout
Adjust the delay before the screen
automatically turns off
9Personalise
• To choose a ringtone or vibration for calls and
messages, touch Menu > Settings > Sound,
then choose Phone ringtone, Notification ringtone
or Vibrate.
• To change the volume, touch Menu > Settings
> Sound > Volume.
• To tur n dial pad sounds on or off, touch Menu >
Settings > Sound > Audible touch tones.
• To turn menu selection sounds on or off, touch
Menu > Settings > Sound > Audible selection.
• To change your wallpaper, touch and hold an empty
spot on the home screen, then touch Wallpapers.
• To change shortcuts and widgets on your home
screen, touch and hold them. For details, see “Home
screen & apps” on page 7.
• To set display brightness, touch Menu >
Settings > Display > Brightness.
• To control whether some apps rotate the screen
when you rotate your phone, touch Menu >
Settings > Display> Auto-rotate screen.
• To turn on or off animations that make your menus
look smoother, touch Menu > Settings >
Display > Animation.
10 Personalise
• To calibrate the sensors used by some games or
navigation apps, touch Menu > Settings >
Display > G-Sensor calibration (movement) or
E-Compass calibration (direction).
Language & region
To set your menu language and region, touch
Menu > Settings > Language & keyboard > Select
language
Calls
it’s good to talk
Quick start: Calls
From the home screen, touch > Phone.
Open your Contacts, Call log
Contacts
Contacts
Call log
Call log
Phone Favourites
Phone Favourites
A
Arthur Baudo
Christine Fanning
B
Barry Smyth
C
Cheyenne Medina
Search
Christine Fanning
Accounts
New contact
Import/export
31 May 2012
Display options
Start a conference call.
Start & stop recording (stored in
a file on your memory card).
(recent calls) or Favourites, then
touch an entry to call.
Hide the dialler to show a list of
both recent calls and Contacts.
Call
More
Hang up.
Hold
Christine Fanning
Home 222-333-4444
End
Note: Recording of calls is subject to varying State and
Federal laws regarding privacy and recording of
conversations. Always obey the laws and regulations
on the use of this feature.
• To make a call, touch > Phone, enter a
number, then touch .
When dialling, touch Menu to add a pause
(pauses two seconds), or wait (waits for your
confirmation). To enter the international dialling
code, touch and hold .
0
+
• To answer a call, drag to the right.
•During a call, touch Menu to switch to a
11:19PM
Bluetooth headset. Touch Home or Back to
hide the active call display (to reopen it, touch >
Phone).
Note: Using a mobile device or accessory while
driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
• To end a call, touch .
End call
• To ignore a call, drag to the left.
Tip: Touch > Phone > Favourites, then touch
Dial padAdd call
SpeakerMuteRecord
Menu to edit your Favourites.
11Calls
Recent calls
To show recent calls, touch > Phone > Call log
• Touch and hold an entry to call it, send a text
message, view call details or add the number to
your contacts.
• Touch Menu > Clear call log to clear the list.
calls all the time, or only when your phone is busy,
unanswered or unreachable (not on the network)
To turn on call waiting, touch Menu > Settings
> Callsettings > Additional settings > Callwaiting.
Call waiting lets you answer new calls when you're
already on a call. If call waiting is off, new calls go
straight to your voicemail.
Conference calls
To start a conference call, call the first number. After
they answer, touch Add call and call the next number.
When the next number answers, touch Merge calls.
Your phone number
To show your phone number, touch Menu
> Settings > Aboutphone > Status > My phone
number
Your caller ID
To hide your number from the people you call, touch
Menu > Settings > Callsettings > Additional
settings
> CallerID.
Call forwarding & waiting
To forward calls, touch Menu > Settings
> Callsettings > Callforwarding. You can forward
12 Calls
Restricted calls
To restrict your phone so that it can only dial a few
numbers, touch Menu > Settings > Callsettings
> Fixed dialling numbers.
• To turn fixed dialling on, touch Enable FDN.
• To add or delete the allowed numbers, touch FDN
list
.
Cool down
In very limited circumstances, such as where your
phone has been exposed to extreme heat, you may
see "Cool down" messages. To avoid possible damage
to your battery and phone, you should follow these
instructions until the phone is within its recommended
temperature range. When your phone is in "Cool down"
mode, only emergency calls can be made.
Emergency calls
Note: Your service provider programs one or more
emergency phone numbers that you can call under any
circumstances, even when your phone is locked.
Emergency numbers vary by country. Your
pre-programmed emergency number(s) may not work
in all locations and sometimes an emergency call
cannot be placed due to network, environmental or
interference issues.
1 Open the phone, then touch > Phone (if your
phone is locked, touch Emergencycall).
2 Enter the emergency number.
3 To uc h Call to call the emergency number.
Note: Your mobile device can use AGPS satellite
signals to help emergency ser vices to find you
(“Location services (GPS & AGPS)” on page 36).
Contacts
contacts like you’ve never had before
Keep each friend’s email, phone number and even
address all in your Contacts for quick access.
Quick start: Contacts
From the home screen, touch > Contacts.
Contacts
Call log
Phone Favourites
A
Arthur Baudo
B
Barry Smyth
C
Cheyenne Medina
New contact
Search
Accounts
Import/export
Display options
Switch to the dialler, recent
calls or favourites.
Drag or flick to scroll.
Touch to open and call or text
Touch & hold for options.
Touch to search, create
and more.
More
13Contacts
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