Motorola XT2000-1 User Manual
User Guide
Contents
Check it out
Get Started
First look
eSIM
Keep the box
Accessories case
Power on
Sign in
Connect to Wi-Fi
Explore by touch
Improve battery life
Care for your phone
Learn the basics
Quick View external display basics
Main home screen basics
Search
Notifications
App notifications
Status icons
Volume
Do not disturb
Lock screen
Quick settings
Speak
Direct Share
Picture-in-Picture
Customize your phone
Redecorate your home screen
Choose apps & widgets
Customize sounds & appearance
Discover Moto
Digital wellbeing
Apps
Phone
Messages
Chrome™
Camera
Photos
Gmail
Duo
Moto
Calendar
More apps
Google Play
Contacts
Maps
Drive
Music, movies, TV & YouTube
Clock
Connect, share & sync
Connect with Wi-Fi
Share files with your computer
Share your data connection
Connect with NFC
Print
Sync to the cloud
Airplane mode
Mobile network
Protect your phone
Screen lock
Screen pinning
Backup & restore
Your privacy
App safety
Data usage
Troubleshoot your phone
Restart or remove an app
Restart your phone
Check for software update
Reset
Stolen phone
Accessibility
Create a shortcut
Make your phone speak
Speak to your phone
Change your phone’s display
Change your phone’s sounds
Get more help
Where is my legal, safety, & regulatory
information?
Service & repairs
Copyright & trademarks
Check it out
When you’re up and running, explore what your phone can do.
Topic Location
Learn all about the unique features of
your new folding phone.
Find these fast: Wi-Fi, airplane mode,
flashlight, and more.
Choose new wallpaper, set ringtones, and
add widgets.
Experience crisp, clear photos, movies,
and videos.
Customize your phone to match the way
you use it.
Browse, shop, and download apps.
Keep your info safe. Set up your password
and more.
Ask questions, get answers.
Share your Internet connection.
Tip: View all of these topics on your phone, swipe up
Settings > Help. For FAQs, and other phone support, visit www.motorola.com/
tap
support.
This product meets the applicable national or international RF exposure
guidance (SAR guideline) when used normally against your head or, when worn
or carried, at a distance of 5 mm from the body. The SAR guideline includes a
considerable safety margin designed to assure the safety of all persons, regardless of
age and health.
Caution: Before using your phone, please read the Legal information. Swipe up
Settings > System > Legal information.
Quick View external display
Quick settings
Customize your phone
Camera
Moto
Apps
Protect your phone
Speak
Wi-Fi hotspot
from the home screen and
>
Check it out
Get Started
Speaker
First look
Let’s get started. We’ll guide you through startup and tell you a bit about your phone’s
features.
Selfie
Camera
Power
Microphone
Fingerprint
Sensor
Microphone
Phone hardware buttons: top right are Volume up and down keys, middle right is Power button. Bottom middle is charging port. Top right is headset jack. On screen, top left is front camera, top right is flash. Navigation
icons are along the bottom.
Button
Volume
Buttons
Quick
View
External
Display
Microphone
Camera
Flash
USB-C
Charger/
Audio Port
Note: Certain apps and features may not be available in all countries. To use the headset
that comes with your phone, plug it into the USB-C charging/audio port. For a headset
with a 3.5mm connector, use the included USB-C/3.5mm adapter.
Power button
Your Power button helps in a few ways.
» Power on/o: Press and hold the Power button, then tap Power o. When your
phone is o, press and hold the Power button to turn it on.
Get Started
Tip: To add security to your phone, see Protect your phone.
Volume buttons
Your volume buttons can help:
Tip: For more on volume control, see Volume.
Quick View external display
You can do important tasks without even opening your phone using the Quick View
external display as a touchscreen or with the Google Assistant™ voice controls.
To learn how to navigate the Quick View external display, see Quick View external
display basics.
Tasks you start on the Quick View external display appear on the main screen when you
open your phone, such as:
Topic Location
Notifications Read and interact with your
Messages and
calls
Music and
media
Camera Take selfies and more.
To turn on the Google Assistant so you can use voice commands, see The Google
» Sleep: To conserve battery power or prevent accidental touches, put the touchscreen
to sleep by pressing the Power button.
» Wake up: Press the Power button.
» Restart: Press and hold the Power button, then tap Restart.
» Ringer volume: Press the buttons when your phone is ringing to silence it.
» Earpiece volume: Press the buttons during a call.
» Music/video volume: Press the buttons during a song or video.
Notifications
notifications.
Take calls, including video
calls, or send quick messages.
Control your music and
media.
Manage calls with the Quick View
external display
Control your music and media with
the Quick View external display
Take selfies with the Quick View
external display
Assistant™.
eSIM
Your phone has an eSIM or embedded SIM card. With an eSIM, you don’t have to worry
about inserting a SIM card. It’s already in the phone.
For details, contact your service provider.
Caution: Your phone doesn’t have any removable cards—no removable SIM or memory
card, so there’s nothing to insert or remove. The back cover is non-removable.
Keep the box
Your box is not only a stand for your phone, it can also amplify the sound.
Accessories case
You can also use the convenient folding case to carry your charger, cord, and ear buds.
Graphic shows the accessories carrying case in which you can carry your earbuds and charging cords.
Power on
Press and hold the Power button, then follow the prompts to get started.
Note: For the best charging experience, use the Motorola charger included with your
phone. Use of other chargers is not recommended.
Power on.
Graphic shows placing the phone open and upright in the box, using it as a stand, while sound waves come out from the rows of small holes at the bottom of the box.
Battery in and power on graphic. Put the battery back in top down first and snap the cover on. After you charge the phone, press and hold the Power button until the screen lights up.
Get Started
Press and hold the Power
button until the screen
lights up.
Sign in
If you use Gmail™, you already have a Google™ account—if not, you can create an
account during setup. Signing into your Google account lets you access, sync, and
backup your stu. You can see your Google apps, contacts, calendar, photos, and more.
Tips
» To add, edit, or delete accounts, swipe up > Settings > Accounts.
» To set up email accounts, see Gmail.
» For help with your Google account, visit www.google.com/accounts.
Connect to Wi-Fi
For convenient Internet access and to conserve mobile data use, swipe the status bar
down. Press and hold
with Wi-Fi.
Note: This phone supports apps and services that may use a lot of data, so make sure
your data plan meets your needs. Contact your service provider for details.
to choose a Wi-Fi network. For full instructions, see Connect
Improve battery life
Your phone processes tons of information. Depending on what apps are in use, your
phone may use a lot of power.
When your phone is stationary, not charging, or not in use for a period of time,
unnecessary background processes are shut down to optimize battery life.
Explore by touch
Find your way around:
» Tap: Choose an icon or option.
» Touch and hold: See more options.
» Drag: Move items on the home screen.
» Swipe: Scroll through lists or between screens.
» Pinch or double-tap: Zoom in and out on websites, photos, and maps.
» Twist: Twist a map with two fingers to rotate it, and pull two fingers down to tilt it.
» Back: Tap Back to go to the previous screen.
» Home: Tap Home to return to the home screen.
» Recents: Tap Recents to see your recent apps (or browser tabs), and tap an app
to reopen it. Double tap to quickly switch between your recent apps. To remove an
app from the recent list, swipe it up. To scroll the list, swipe right or left.
Note: If One Button Nav is active, swipe the on-screen navigation bar right to switch
Get Started
Tip: To quickly open Settings
Battery Tips
To save even more battery life between charges, you could reduce:
Care for your phone
Your phone requires a little care for best performance.
To protect the hinge:
between apps. For more on this feature, see Control with one touch.
Tip: You don’t need to remove apps from Recents for your phone to run eciently.
» Split screen: In Recents, tap the icon at the top of the screen, then tap Split
screen. Not all apps will work in split screen. To close the split screen, drag the
dividing line to the bottom of the screen.
» Menus: When you see , , or , you can tap it to open options for the current
screen.
» Close Keyboard: To close a keyboard, tap .
» To see what’s using up battery power, swipe up > Settings > Battery > USAGE
DETAILS.
» To help improve battery life, swipe up > Settings > Battery > Battery Saver,
and turn it on.
, swipe down on the status bar and tap .
» Widgets that stream information to your home screen, like news or weather.
» Unused accounts: Swipe up > Settings > Accounts.
» Recording or streaming videos or music.
» Don’t open the phone farther than the hinge allows.
» Don’t store credit cards, cash, or other items in between the display of your closed
phone.
To protect the internal display (flexible screen):
» Never insert anything into or try to lift the edges of the display.
» Never use a screen protector. To protect the internal display, close your phone when
not in use.
» Don’t use a stylus or any sharp object on the display. Don’t tap or press the display
with sharp objects such as fingernails or a pen.
» Close the phone before putting it in your pocket or purse. Make sure there are no
objects or debris on the screen before you flip it closed.
Other tips:
» Don’t submerge your phone in water or other liquids. When you’re near water,
consider using a Bluetooth speaker to listen to music from your phone while keeping
it safe. For more, see Connect with Bluetooth wireless.
» Your phone has a water-repellant nanocoating that can resist water spills and rain. If
it gets wet, just wipe it with a dry cloth.
» Hold your phone firmly when using gestures to open the camera or to turn the
flashlight on/o. For more, see Moto Actions.
» Don’t leave your phone in a hot car on a sunny day. If you do accidentally do this, let
your phone cool o before powering up.
» Unlike glass displays, your phone’s display is not rigid and is designed to fold. It’s
normal to see slight waviness where the display folds. You also may feel unevenness
under the fold area. This is normal and will not eect the use of the touch screen.
» When opening and closing your phone, you may notice sounds due to the motion of
the hinge and display. This is normal.
Learn the basics
Quick View external display basics
Use the Quick View external display to see notifications, take selfies, control your music,
and more, all without ever opening your phone.
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Notification Icons
Press and hold to select a
notification. Then swipe up to view it.
External home screen. Swipe down for notifications and settings. Swipe up on an icon along the bottom of the screen to open that app, including messages and music, depending on if you are playing music when you
close your phone. Swipe left and right to switch between open apps or to scroll through messages if you are in the message app.
Tips
» Unlock: Swipe up from the bottom of the external display.
» Access Quick Settings: Swipe down from the top of the screen for quick access to
a few of the most commonly used apps such as to Wi-Fi, Bluetooth, brightness, and
other settings.
» See notifications: Touch and hold an icon. Then swipe up to view it. For details, see
Notifications.
» Check time and date: Wave your hand over your phone when it’s asleep to check the
time and date. (You can also tap the fingerprint sensor.)
Note: There’s more about using the Quick View external display. See:
• Manage calls with the Quick View external display
• Control your music and media with the Quick View external display
• Take selfies with the Quick View external display
Swipe down for
settings.
Swipe up to unlock.
Learn the basics
Main home screen basics
The main home screen is what you see when you turn on and open your phone. From
here you can explore apps and more.
Note: Software updates may change the look of your home screen.
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Swipe down for
notifications and
settings.
more settings, swipe the status bar down again and tap .
» Customization: To personalize your home screen, see Customize your phone.
Help & more
Learn even more about your phone and get support.
Find it: Swipe up
Tip: Some apps have their own help that’s specific to their features. Just tap the menu
inside the app for details.
Search
On the home screen, tap the Google Search box for a text search or tap to search by
voice.
When you type, suggestions appear below the search field:
» To search for a suggestion, tap it.
» To search for text in the search field, tap on the keyboard.
Tip: To close the keyboard, tap .
Note: For more on voice search, see Speak.
Notifications
Notifications appear on the Quick View external display and on the main screen when
you open your phone.
» Quick View external display: Touch and hold an icon. Then swipe up to view the
notification. (You can swipe down to close the notification or tap
» Main screen: If you open your phone, on the top left of the main screen, icons notify
you about new messages or events. If you don’t know what an icon means, swipe the
status bar down for details.
Tip: Getting too many notifications? Touch and hold a notification to see which app is
sending them to you. Then you can turn them o.
Play Store
Search by typing or
say "Hey, Google.”
Swipe up to see
all your apps.
Say “Hey, Google”
Moto
Photos
Duo
Google
Home screen. At the top, tap the Google bar to type search options or tap the right hand microphone icon to speak a search. Icons at the top show notifications and phone status icons. Swipe up from center bottom to
get to your apps. App icons along the bottom are commonly used apps: phone, message, Google Chrome, Gallery, and camera.
Tips
» Open app list: Swipe up to see all your apps.
» Return home: To return to the home screen from any location, tap Home .
» Pages: To add a page, drag an app to the right side of the screen until you see a new
page. You can add multiple pages. To see other pages of shortcuts and widgets (if
available), swipe the home screen left.
» Settings: To quickly open common settings, swipe the status bar down. To open
Learn the basics
> Settings > Help
to dismiss it.)
Tue, Apr 3
WIRELESS
Tue, Apr 3
Security & Privacy · now
Safely 24/7 threat protection is ON
We’re watching out for viruses and other threats.
Settings
Tap here to confirm or update emergency location info..
Battery Tracer · 100% · 28°C · now
Manage notifications
Google · 27°
Notifications screen. Swipe down from the top of the home screen down to view notifications.
Swipe down to see
your notifications.
Tap a notification to open it,
or choose an option, such as
REPLY.
Tip: Swipe left or right to
remove a notification. Some
notifications show more
options when you slide
them halfway.
Tip: To quickly change common settings, swipe the status bar down. For more, see
Quick settings.
App notifications
For more, visit www.ctia.org and search “wireless emergency alerts.”
Status icons
Icons at the top right of the screen tell you about phone status:
Status Icons
Volume
Press the side volume buttons up or down to select a ringer volume and see other
controls.
You may see a notification dot on an app. This app notification, or badge,
tells you the app has an update or an announcement, such as a new email or
a missed call. Press and hold the app for more information, options, or app
shortcuts.
Wireless Emergency Alerts (U.S. & some countries)
Wireless Emergency Alerts, also known as CMAS or PLAN, is a U.S.
national emergency alert system. Emergency alerts can pop up to
EMERGENCY
LERTS
A
CAPABLE
TM
tell you about a national or local crisis. After you close an alert, you can reopen it by
swiping up
> Settings > Apps & notifications > Advanced > Wireless emergency
alerts.
Tip: Emergency alerts have a special sound and vibration that is two seconds long,
followed by one second, then another one second.
To choose which types of alerts you receive, swipe up
> Settings > Apps &
notifications > Advanced > Wireless emergency alerts. The U.S. and local governments
send these alerts through your service provider. So you will always receive alerts for the
area where you are, and you won’t receive alerts if you’re outside of the U.S.
Volume screen. Press the Volume keys up or down to control the volume for Ring Notification, Media, and Alarm sounds. On screen, change the volume using slide bars.
Do not disturb
To turn o some or all sounds, swipe the status bar down with two fingers, and touch
and hold
Learn the basics
Network strength Do not disturb
/ Wi-Fi in range/connected Alarm set
/ Bluetooth on/connected
Data Saver on
Airplane mode / Battery charging/full
Mute the ringer
or set phone to
vibrate.
Slide the bar to
increase/decrease volume.
Mute the media player.
Show all volume
controls.
Do not disturb. Select one of these options:
» Sound & vibration: Select whether to hear alarms, media, or touch sounds.
Main Lock Screen
Quick View External Display
» Notifications: Set if you’d like to see notifications.
Tip: Create an exception for repeat callers that allows a call to sound from the same
person within a 15 minute period, tap Calls > Allow repeat callers.
Lock screen
Your touchscreen is on when you need it and o when you don’t.
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Thanks for finding
my phone!
Lock screen showing access to voice control on the bottom left and camera on the bottom right. Swipe this screen up to unlock it.
Add a lock screen
message for anyone
who finds your phone.
Swipe up for voice assist.
Swipe up to unlock
your screen.
Swipe up to open
the camera.
» Screen o and on: Press the Power button to turn the screen o and on.
» Screen lock: To unlock the main lock screen, touch and drag up. To unlock
the Quick View external display, swipe up. To apply security to the lock screen
(recommended), see Screen lock.
» Notifications: Double tap a notification in the main lock screen to open it. To open a
Learn the basics
Swipe up to unlock.
notification on the Quick View external display, just open your phone.
Tip: To prevent notifications from appearing in the lock screen, swipe up >
Settings > Apps & notifications > Notifications > On lock screen > Don’t show
notifications at all.
» Lock screen message: To add a message to your main lock screen (the screen you
see when you open your phone), such as your name in case your phone gets lost,
swipe up
> Settings > Security & location > Lock screen preferences > Lock
screen message.
» Screen timeout: To change your timeout (screen locks automatically), swipe up >
Settings > Display > Advanced > Sleep.
Quick settings
For quick access to Wi-Fi, Bluetooth, Airplane mode, brightness, and other settings,
swipe the status bar or lock screen down. Swipe down again for more settings. Tap an
icon to toggle it on or o. Press and hold an icon to see more options. For even more
settings, tap
Tap to rearrange your settings and add or remove settings.
9:43 100%
Your network Data UsageBluetooth
Hotspot
Airplane mode Battery SaverDo Not Disturb
Quick Settings screen that shows options, such as Wi-Fi, Bluetooth, Airplane mode, Location and more. Customizable.
.
Flashlight Auto-rotate
Set screen brightness.
Turn Wi-Fi on/off.
Tap an icon to turn it
on/off. Touch and hold
to see more options.
See all phone settings.
Speak
Google Voice™
Use Google voice commands to tell your phone what you want.
» Use voice to make a call: Tap on the home screen. Then say “Call” and then a
contact name or number. Or, say “Send text.”
Tip: If a contact has more than one number, you can say which number to call (for
example, “Call Joe Black Mobile”).
» Search by voice: Tap on the home screen to search by voice.
Note: To wake up your phone by saying “Hey Google,” see The Google Assistant™.
Voice to text
On a keyboard, tap , then speak your message or search text. You can also speak
To turn Screen search on/o, swipe up > Settings > Google > Search, Assistant &
Voice > Google Assistant > Assistant > Phone > Use screen context.
For more on the Google Assistant, visit https://support.google.com/assistant.
Direct Share
In some apps, you can share something directly to a contact, app, or conversation.
Select the share option (usually by tapping
choose an app, or type a name or number to find a contact.
TO Type a name, phone number, or email
Abe
punctuation.
The Google Assistant™
Allie
Note: This feature may not be available in all languages.
Meet your Google Assistant. Ask it questions. Tell it to do things. It’s your own personal
Google, always ready to help.
» With your phone open: To turn on the Google Assistant, touch and hold Home
Create link Shared
Google Direct Share screen. Tap a contact to share an item. Swipe up to get more options.
from any screen, then speak or type a command.
» If One button nav is on, touch and hold the on-screen navigation bar. You can also
say, “Hey Google” to open the Google Assistant.
» With your phone closed, just say “Hey, Google” to make calls, get the weather, and
more.
Tip: Or swipe up
> Settings > Google > Search, Assistant & Voice > Google
Assistant > Assistant > Phone > Google Assistant to open the Google Assistant.
Screen search
Note: This feature may not be available in all languages.
Screen search provides information based on the app you’re in. Touch and hold Home
while in an app. Then tap What’s on my screen?
Learn the basics
K
Anna Medina Kevin Astrid Fanning
N
MichaelMNathan More
Gmail Messages
album
Tap a contact to
share information.
Swipe up for more
share options.
) within an app, then select a contact,
Picture-in-Picture
29
January
29
Fri
10 AM
5 PM
4 PM
3 PM
2 PM
1 PM
12 PM
11 AM
Weekly Project Meeting
Start hangout with Alexis
https://plua.Google.com/hangouts
Pick up snacks for the party
Tap the video twice to
return to it.
If you’re watching a video, on a video call, or using navigation, and you change screens,
your video continues to play in a small window on your screen.
» Tap twice to return to it.
» Tap the to close it.
» Tap Home to put the video in a small window.
» Drag video around your screen.
Note: Not all apps support this feature.
Customize your phone
Redecorate your home screen
Customize your home screen the way you want.
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Touch and hold an empty
spot to change wallpaper.
Google
Picture-in-Picture mode. Tap the video to open it on your screen.
Home screen showing customize options. Touch and hold the home screen to add a widget. Tap an app to open it. Touch and hold it to move or remove it.
» Change your wallpaper: Touch and hold an empty spot on the home screen, then
tap Wallpapers or External Wallpapers (to change the wallpaper on the Quick View
external display).
» Add a home screen page: Drag an app to the right side of the home screen until a
new page appears. You can add multiple pages.
» Adjust display settings: Adjust brightness, font size, and screen saver. Swipe up
>
for settings and adjust the brightness.
» Rotate: In many apps, the touchscreen switches from portrait to landscape when
Customize your phone
Say “Hey, Google”
Moto
Duo
Photos
Tap a shortcut to open.
Touch and hold to move or
delete.
Play Store
Drag shortcuts on top of
each other to make a
folder.
Settings > Display. To adjust brightness on the Quick View display, swipe down
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