motorola W160, W175, W180 Service Manual

6809515A16 Level 1-2 Service Manual

W160/W156/W180/W175/

W161/W181

Dual Band Wireless Telephone

W160/W156/W180/W175/W161/W181 GSM 900/1800 GSM 850/1900

Table of Contents

W160/W156/W180/W175/W161/W181

Table of Contents
Introduction ...................................................................................................................................	4
Product Identification ............................................................................................................	4
Product Names .....................................................................................................................	4
Product Changes ..................................................................................................................	4
Regulatory Agency Compliance ...........................................................................................	4
Computer Program Copyrights .............................................................................................	5
About This Service Manual ...................................................................................................	5
Warranty Service Policy .......................................................................................................	6
Parts Replacement ...............................................................................................................	7
Specifications ................................................................................................................................	8
Product Overview ........................................................................................................................	10
Features .............................................................................................................................	10
General Functions .......................................................................................................................	12
Controls, Indicators, and Input/Output (I/O) Connectors ....................................................	12
User Interface Menu Structure ...........................................................................................	14
Battery Function .................................................................................................................	15
Operation ............................................................................................................................	15
Tools and Test Equipment .........................................................................................................	15
Disassembly ................................................................................................................................	16
Removing and Replacing the Battery .................................................................................	17
Removing and Replacing the SIM Card .............................................................................	18
Removing and Replacing the Front Housing ......................................................................	19
Removing and Replacing the Transceiver Board, Shielding case, and Vibrator Module ... 22
Removing and Replacing the Antenna Module, Microphone .............................................	24
Subscriber Identity Module (SIM) and Identification Label .....................................................	26
SIM .....................................................................................................................................	26
Identification .......................................................................................................................	26
Troubleshooting ..........................................................................................................................	28
Manual Test Mode ..............................................................................................................	28
Manual Test Mode Commands ..........................................................................................	28
Troubleshooting Chart ........................................................................................................	29
Programming: Software Upgrade and Flexing ...................................................................	30
Part Number Charts ....................................................................................................................	31
Exploded View Diagram (W160) ........................................................................................	31
Exploded View Parts List (W160) .......................................................................................	32
Exploded View Diagram (W156) ........................................................................................	33
Exploded View Parts List (W156) .......................................................................................	34

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W160/W156/W180/W175/W161/W181

Exploded View Diagram (W180) ........................................................................................	35
Exploded View Parts List (W180) .......................................................................................	36
Exploded View Diagram (W175) ........................................................................................	37
Exploded View Parts List (W175) .......................................................................................	38
Exploded View Diagram (W161) ........................................................................................	39
Exploded View Parts List (W161) .......................................................................................	40
Exploded View Diagram (W181) ........................................................................................	41
Exploded View Parts List (W181) .......................................................................................	42
Accessories ........................................................................................................................	43
Index ...............................................................................................................................................	1

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Introduction

Motorola® Inc. maintains a worldwide organization that is dedicated to provide responsive, full-service customer support. Motorola products are serviced by an international network of company-operated product care centers as well as authorized independent service firms.

Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that enable customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager.

Product Identification

The model number on a label (usually on the housing) identifies Motorola products. Use the entire model number when inquiring about the product. Numbers are also assigned to chassis and kits.

Use these numbers when requesting information or ordering replacement parts.

Product Names

Product names are listed on the front cover. Product names are subject to change without notice. Some product names, as well as some frequency bands, are available only in certain markets.

Product Changes

When electrical, mechanical or production changes are incorporated into Motorola products, a revision letter is assigned to the chassis or kit affected, for example: -A, -B, or -C, and so on. The chassis or kit number, complete with revision number is imprinted during production. The revision letter is an integral part of the chassis or kit number and is also listed on schematic diagrams, and printed circuit board layouts.

Regulatory Agency Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:

•This device may not cause any harmful interference, and

•this device must accept interference received, including interference that may cause

undesired operation

This class B device also complies with all requirements of the Canadian Interference-Causing Equipment Regulations (ICES-003).

Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le materiel brouilleur du Canada.

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Computer Program Copyrights

The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted Introduction computer programs, including the exclusive right to copy, reproduce, modify, decompile, disassemble, and reverse-engineer the Motorola computer programs in any manner or form without Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or patent applications of Motorola, except for a nonexclusive license to use the Motorola product and the Motorola computer programs with the Motorola product.

About This Service Manual

Using this service manual and the suggestions contained in it assures proper installation, operation, and maintenance of W160/W156/W180/W175/W161/W181 telephones. Refer questions about this manual to the nearest Customer Service Manager. This manual contains mechanical service information required for the equipment described and is current as of the printing date.

Audience

This document aids service personnel in testing and repairing W160/W156/W180/W175/ W161/W181 telephones Service personnel should be familiar with electronic assembly, testing, and troubleshooting methods, and with the operation and use of associated test equipment.

Scope

This manual provides basic information relating to W160/W156/W180/W175/W161/W181 telephones, and also provides procedures and processes for repairing the units at Level 1 and 2 service centers, including:

•Unit swap out

•Repairing of mechanical faults

•Basic modular troubleshooting

•Testing and verification of unit functionality

•Initiate warranty claims and send faulty modules to Level 3 or 4 repair centers.

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		Conventions
		Special characters and typefaces, listed and described below, are used in this publication to
		emphasize certain types of information.
		Note: Emphasizes additional information pertinent to the subject matter.
		Caution: Emphasizes information about actions that may result in equipment damage.
		Waring: Emphasizes information about actions that may result in personal injury.
M		Keys to be pressed are represented graphically. For example, instead of "Press the Menu Key",
		you will see "Press M".
		Information from a screen is shown in text as similar as possible to what appears in the display.
		For example, ALERTS or ALERTS.
		Information that you need to type is printed in boldface type.

Warranty Service Policy

The product is sold with the standard 12-month warranty terms and conditions. Accidental damage, misuse, and extended warranties offered by retailers are not supported under warranty.

Non-warranty repairs are available at agreed fixed repair prices.

Out of Box Failure Policy

The standard out of box failure criteria applies. Customer phones that fail very early on after the date of sale are to be returned to Manufacturing for root cause analysis, to guard against epidemic criteria. Manufacturing to bear the costs of early life failure.

Product Support

The customer's original phones will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited Transceiver component). Motorola High Tech Centers will perform level 4 (full component) repairs.

Customer Support

Customer support is available through dedicated Call Centers and in-country help desks.

Product-Service training should be arranged through the local Motorola Support Center.

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Parts Replacement

When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question. In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834

Accessories and Aftermarket Division (AAD)

Replacement parts, test equipment, and manuals can be ordered from AAD.

U.S.A.	Outside U.S.A.
Phone: [phone]	Phone: [phone]
FAX: [phone]	FAX: [phone]

For EMEA spare parts call [phone].

For Asia spare parts call [phone].

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Specifications

	General Functions	Specification
	Dimensions	113.2mm x 42.0mm x 14.0mm
	Weight	84grams (with battery)
	LCD Display	65K Color CSTN(MT);Mono STN(LT)
		Active Area: 27.264mm x
		27.264mm(MT); 28.79 x 28.79 mm(LT)
		Hardware pixels: 128 x 128
	Band	GSM900/1800 or GSM850/PCS1900
	Battery	910 mAh Li Ion Battery
	Product type	BAR type
	Antenna	Internal Antenna
	Frequency Range (EGSM)	880-915 MHz Tx,
		925-960 MHz Rx
	Frequency Range (DCS)	1710 – 1785 MHz Tx,
		1805-1880 MHz Rx
	Frequency Range (GSM850)	824-849 MHz Tx,
		869-894 MHz Rx
	Frequency Range (PCS)	1850-1910MHz Tx,
		1930-1990 MHz Rx
	Channel Spacing	200KHz
	Channels	174 EGSM, 374 DCS,
		124 GSM850, 299 PCS
	Modulation	GMSK at BT=0.3
	Transmitter Phase Accuracy	5 Degrees RMS, 20 Degrees peak
	Duplex spacing	45MHz EGSM, 95MHz DCS,
		45MHz GSM850, 80MHz PCS
	Frequency Stability	±0.1PPM of the downlink frequency (Rx)
	Operating voltage	3.53V ~4.2V
	Average Transmit Current	Power Level 5: 175 mA
		Power Level 19: 90 mA
	Average Standby Current	DRX 2: 4.0 mA
		DRX 9: 1.9 mA
	Temperature Range	-10°C to 55°C
	Battery Life	Talk Time: 250-500 Mins; Stand by Time:
		150~300 Hours
	Battery Charge Time	4 Hours to 90% of 940mAH capacity
	Alert Volume	Max 95dB@ 5cm, 0.5 watts input

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Transmitter Functions	Specification
RF Power Output	33 dBm typical GSM850/GSM900
	30 dBm typical DCS1800/PCS1900
Output Impedance	50 ohms nominal
Spurious Emissions	-36 dBm from 0.1 to 1GHz,
	-30 dBm from 1 to 4 GHz

Receiver Functions	Specification
Receiver Sensitivity	-107 dBm typical GSM 850/GSM900
	-107 dBm typical DCS1800/PCS1900
RX Bit Error Rate (100K bits) type II	<2%
Channel Hop Time	500 microseconds
Time to Camp	Approximately 6~10 Second

Speech Coding Functions	Specification
Speech Coding Type	Regular pulse excitation/linear predictive
	coding with long term prediction (PRE
	LPC with LTP)
Bit Rate	13.0 Kbps
Frame Duration	20 ms
Block Length	260 bits
Classes	Class 1 bits =182 bits;
	Class 2 bits = 78 bits
Bit Rate with FEC Encoding	22.8 Kbps

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Product Overview

The Motorola W160/W156/W180/W175/W161/W181 features a global system for mobile communications wireless interface technology. It also features a simplified icon and graphical user interface (UI) for easier operation in addition to short message service text messaging (SMS), speed dialing, quick dialing, an alarm, a calculator, games, and an address book. The W160/W156/W180/W175/W161/W181 is a dual-band phone that allows for roaming within the EGSM900 / DCS1800 or GSM850 / PCS 1900.

The telephones are made of polycarbonate plastic. The display and speaker, as well as the 21key keypad, transceiver printed circuit board (PCB), microphone, charger and headphone connectors, and power button are contained within clam shell form-factor housing. The Userreplaceable 910 mAh Lithium-Ion (Li-Ion) battery provide up to 238-469 Mins of talk time with up to 133-307 Hours of standby time. The phone accepts 1.8V/3V mini subscriber identity module (SIM) cards that fit into the SIM holder next to the battery. These telephones feature a 128 x 128 pixel Depends on LBI LT(gray) or MT(color). display and an internal antenna.

Features

W160/W156/W180/W175/W161/W181 telephones use advanced, self-contained, sealed, custom integrated circuits to perform the complex functions required for GSM GPRS communication. Aside from the space and weight advantage, microcircuits enhance basic reliability, simplify maintenance, and provide a wide variety of operational functions.

Features available in this family of telephones include:

•A 128 x 128 pixel color graphics (Depends on LT or MT) display

•Internal antenna

•Lower voltage technology that provides increased standby and talk times

•Extended GSM (EGSM) channels

•Display animation (Depends on LT or MT)

•VibraCall® vibrating alert

•5-Way navigation key

•SIM Toolkit™ Class 2 (STK) (Network, subscription and SIM card or service provider dependent feature. Not available in all areas.)

•Backlight

•Speed-, Quickand One-Touch dialing

•Call Forwarding and Holding

•Customized Menus

•Personal management tools calculator with currency converter, and clock with date

•Other features

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Caller Line Identification

Upon receipt of a call, the calling party's phone number is compared to the phone book. If the number matches a phone book entry, that name will be displayed. If there is no phone book entry, the incoming phone number will be displayed. In the event that no caller identification information is available, an incoming call message is displayed.

Simplified Text Entry

The W160/W156/W180/W175/W161/W181 features iTAP™ predictive text entry. Press a key to generate a character and a dynamic dictionary uses this to build and display a set of word or name options. The iTAP™ feature may not be available on the phone in all languages.

SIM Toolkit™ - Class 2

SIM Application Toolkit is a value-added service delivery mechanism that allows GSM operators to customize the services they offer their customers, from the occasional user who requests sports news and traffic alerts, to a high call time business user who receives stock alerts and checks flight times. Operators can now create their own value-added services menu quickly and easily in the phone.

The customized menu will appear as the first menu and may be updated over-the-air with new services when customers request them.

LBI_MT/LT_Comparison Chart

LBI_LT	Band	LCD	FM Radio	MEMORY
W160/W161	GSM 900/1800,	Mono STN 128*128	YES	32/16
	GSM 850/1900
W156	GSM 900/1800,	Mono STN 128*128	NO	32/16
	GSM 850/1900
LBI_MT	Band	LCD	FM Radio	MEMORY
W180/W181	GSM 900/1800,	CSTN 128*128	YES	64/16
	GSM 850/1900
W175	GSM 900/1800,	CSTN 128*128	NO	64/16
	GSM 850/1900

Other Features

Detailed descriptions of the other features can be found in the appropriate W160/W156/W180/ W175/W161/W181 telephone user guides listed in the Related Publications section at the end of this manual.

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General Functions

Controls, Indicators, and Input/Output (I/O) Connectors

The W160/W156/W180/W175/W161/W181 phone's controls are located on the front side of the device and on the keyboard as shown in below. Indicators icons are displayed on the LCD.

Left Soft Key				Right Soft Key
				Turn on & off, hang up,
Make & answer calls.				exit menues.
				Open menus.
Listen to music.				Navigate menus.
				Charge up.
				NOTE: don’t support
				connection to PCs.
Home Screen				Main Menu
Press & hold the				Press the
power key				navigation key
				up/down/left/
until the display
lights up, to turn				right to scroll to
on your phone.				a menu feature.
				Press the
Press the center				center key
key	to open			to select it.

the Main Menu.

Figure 1. W160/W156/W180/W175/W161/W181 Telephone Control Locations

Menu Navigation

W160/W156/W180/W175/W161/W181 telephones are equipped with a simplified icon and graphical-based user interface. See the table below for details of the W160/W156/W180/ W175/W161/W181 menu structure. A five-way navigation key allows you to move easily through menus and confirm your selection.

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Liquid Crystal Display (LCD)

The LCD provides a 700 square millimeter multicolor backlit color display with useradjustable contrast settings for optimum readability in all light conditions. The bit-map 128 x 128 pixel display includes up to 3 lines of text, 1 line of icons, and 1 line of prompts.

Service Provider

Home Screen Display

	Left Soft Key Label	Right Soft Key Label
Icon	Name	Description
	Alert Type Indicator	displays your assigned ring type.
	Signal Strength	shows when Call Forward is activated.
	Indicator
	Call Forward	shows when Call Forward is activated.
	Indicator
	In Use Indicator	indicates when a call is in progress, and when you have
		a secure or insecure connection.
	Roam Indicator	appears when your phone uses another network system
		outside your home network. Icon here can also indicate
		your text entry mode, alpha, numeric, symbol and etc.
	Entry Method	appears when you select a specific kind of entry method.
	Indicator
	Message Indicator	appears when you have a new voice or text message
		waiting.
	Battery Level	shows the amount of charge left in your battery. The
	Indicator	more the bars, the greater the charge.
	Headset Indicator	When you plug the headset to your phone, the icon
		displays.
	LINE Indicator	indicates your phone is using LINE 1 or LINE 2.

Figure 2. Display Icon Indicators

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User Interface Menu Structure

The table below shows a portion of the W160/W156/W180/W175/W161/W181 telephone menu structure.

Menu Map (LBI_LT)

main menu

	e	Messages	Q Games
			•	Spring Ball
	•	Create Message
			•	FootBall
	•	Voicemail
			•	Maze
	•	Inbox
			É Office Tools
	•	Info Services
	•	Quick Notes	•	Calculator
	•	Outbox	•	MyMenu
	•	Drafts	•	Alarm Clock
	n	Phonebook	•	Calendar
			•	Stop Watch
	•	[New Entry]
			•	Quick Dial
	s Recent Calls
			•	Fixed Dial
	•	Received Calls	•	Service Dial
	•	Dialed Calls	•	STK *
	•	Notepad	t Ring Styles
	•	Call Times
			•	Style
	•	Call Cost
			•	Ring Detail
			•	My Tones

wSettings

•(see next page)

r FM Radio

lPersonalize

•Home Screen

•Main Menu

•Greeting

•Quick Dial

*Network Dependent

Provided on the W160 only

This is the standard main menu layout.

Your phone’s menu may be different.

setting menu

	Call Forward		Security		Network
			•	Phone Lock	•	New Network
	•	Voice Calls	•	Lock Keypad	•	Network Setup
	•	Cancel All
			•	Lock Keypad Timer	•	Avail. Networks
	•	Forward Status
			•	Fixed Dial	•	My Network List
	Phone Status		•	Call Barring	•	Service Tone
	• My Tel. Numbers *		•	SIM PIN	•	Call Drop Tone
	•	Active Line *	•	New Passwords	•	Band Selection
	•	Battery Meter	Initial Setup		Headset
	In-Call Setup		•	Time and Date	•	Auto Answer
	•	In-Call Timer	•	Power on/off	* Network Dependent
	•	Call Cost Setup	•	1-Touch Dial
	•	My Caller ID	•	Backlight
	•	Answer Options	•	Scroll
	•	Call Waiting	•	Language
			•	Display Timeout
			•	Contrast
			• DTMF
			•	TTY Setup
			•	Master Reset
			•	Master Clear

Figure 3. W160/W156/W180/W175/W161/W181 Menu Structure

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Battery Function

The telephone displays a battery charge indicator icon in the idle screen to indicate the battery charge level. The gauge shows four levels: 50%, 20%, 5%, and Low Battery.

Removing the battery causes the phone to shut down immediately and loose any pending work (partially entered phone book entries or outgoing messages, for example).

Note: All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touches exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.

If the battery is removed while receiving a message, the message is lost.

To ensure proper memory retention, turn the phone OFF before removing the battery.Immediately replace the old battery with a fresh battery.

Operation

For detailed operating instructions, refer to the appropriate User Guide.

Tools and Test Equipment

The table below lists the tools and test equipment used on W215 telephones. Use either the listed items or the equivalent.

Table 1: General Test Equipment and Tools

Motorola Part Number1	Description	Application
See Table 3	Charger	Used to charge battery and power phone
0180386A82	Antistatic Mat Kit (includes 66-80387A95	Provides protection from damage to
	antistatic mat, 66-80334B36 ground	phone caused by electrostatic discharge
	cord, and 42-80385A59 wrist band)	(ESD)
-	Antistatic Gloves	Provides protection from damage to
		phone caused by electrostatic discharge
		(ESD)
0-00-00-3005 (AMS)	Disassembly tool, plastic with flat and	Used during assembly/disassembly
	pointed ends (manual opening tool)
6680388B01	Tweezers, plastic	Used during assembly/disassembly
-	T5 Screw driver	Used with Screw Driver
HP34401A2	Digital Multimeter	Used to measure battery voltage

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