Welcome to the world of Motorola digital wireless
communications! We are pleased that you have chosen the
Motorola
V
™ 280 wireless phone.
Power Key
Earpiece
Headset Jack
Insert headset
accessory.
Volume Keys
Adjust earpiece
and ringer volume.
Left Soft Key
Perform functions
identified by left
display prompt.
End Key
End phone calls,
exit menu system.
Antenna
Accessory
Connector Port
Insert charger and
phone accessories.
Display
Menu Key
Voice Key
Record voice notes,
phonebook and
shortcut names.
Right Soft Key
Perform functions
identified by right
display prompt.
Send Key
Send and answer
calls, view recent
dialed calls list.
4-Way
Navigation Key
Scroll through
menus and lists,
set feature values.
Microphone
1
Personal Communications Sector
600 North U.S. Highway 45
Libertyville, Illinois 60048
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
www.motorola.com
www.motorola.ca
(United States)
(Canada)
MOTOROLA, the Stylized M Logo and all other trademarks indicated as
such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off.
TrueSync, Sidekick, Starfish and the Stylized Starfish Logo are registered
trademarks of Starfish Software, Inc., a wholly owned independent
subsidiary of Motorola, Inc. All other product or service names are the
property of their respective owners.
The Motorola products described in this manual may include
copyrighted Motorola and third party software stored in semiconductor
memories or other media. Laws in the United States and other countries
preserve for Motorola and third party software providers certain
exclusive rights for copyrighted software, such as the exclusive rights to
distribute or reproduce the copyrighted software. Accordingly, any
copyrighted software contained in the Motorola products may not be
modified, reverse-engineered, distributed, or reproduced in any manner
to the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the copyrights,
patents, or patent applications of Motorola or any third party software
provider, except for the normal, non-exclusive, royalty-free license to use
that arises by operation of law in the sale of a product.
This is the standard phone
menu layout. You or your service
provider may have changed the
menu layout or changed some
feature names. Not all features
may be available for all users.
For example, the
Radio
feature
on the main menu (left) is
displayed only when the optional
FM Stereo Radio Headset
accessory is plugged into the
accessory connector port on your
phone (see phone illustration,
page 1).
This user guide introduces you to the many features in your
Motorola V phone. A reference guide for your
phone is also available that explains the phone’s features in
more detail. To obtain a copy of the reference guide or another
copy of this user guide, see the Motorola Web site at:
or contact the Motorola Customer Call Center at
1-800-331-6456 in the United States or 1-800-461-4575 in
Canada.
Navigating To a Menu Feature
You can access many of your phone’s features through the menu
system. This guide shows you how to navigate to a specific menu
feature as follows:
(United States)
(Canada)
Find the Feature
The > symbol means that you should scroll to and select the
feature. This example shows that you must press
and select Recent Calls, then scroll to and select Dialed Calls
to view the dialed calls list.
10
M > Recent Calls
> Dialed Calls
M, scroll to
About This Guide
Optional Features
Features marked with this label are optional network,
SIM card, and/or subscription-dependent features.
These features may not be offered by all service
providers in all geographical areas. Contact your
service provider for information about availability.
Optional Accessories
Features marked with this label require the use of an
optional Motorola Original™ accessory.
11
Safety and General
Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION. READ THIS INFORMATION BEFORE USING YOUR
PHONE.
RF Operational Characteristics
Your phone contains a transmitter and a receiver. When it is ON,
it receives and transmits radio frequency (RF) energy. The phone
operates in the frequency range of 1850 MHz to 1910 MHz in
digital mode.
When you communicate with your phone, the system handling
your call controls the power levels at which your phone
transmits. The output power level typically may vary over a range
from 0.0 watts to 0.89 watts in digital mode.
Exposure To Radio Frequency Energy
Your Motorola phone is designed to comply with the following
national and international standards and guidelines regarding
exposure of human beings to radio frequency electromagnetic
energy (EME):
• United States Federal Communications Commission, Code
of Regulations; 47 CFR part 2 sub-part J
• American National Standards Institute (ANSI) / Institute of
Electrical and Electronic Engineers (IEEE) C95. 1-1992
• Institute of Electrical and Electronic Engineers (IEEE)
C95.1-1999 Edition
12
Safety and General Information
• National Council on Radiation Protection and
Measurements (NCRP) of the United States, Report 86,
1986
• International Commission on Non-Ionizing Radiation
Protection (ICNIRP) 1998
• Ministry of Health (Canada) Safety Code 6. Limits of Human
Exposure to Radiofrequency Electromagnetic Fields in the
Frequency Range from 3 kHz to 300 GHz, 1999
• Australian Communications Authority
Radiocommunications (Electromagnetic Radiation-Human
Exposure) Standard 1999
To assure optimal phone performance and make sure human
exposure to radio frequency electromagnetic energy is within the
guidelines set forth in the above standards, always adhere to the
following procedures:
Portable Phone Operation and EME
Exposure
Antenna Care
Use only the supplied or an approved replacement
antenna. Unauthorized antennas, modifications, or
attachments could damage the phone and may violate FCC
regulations.
Do NOT hold the antenna when the phone is in use.
Holding the antenna affects call quality and may cause the
phone to operate at a higher power level than needed.
13
Safety and General Information
Phone Operation
When placing or receiving a phone call, hold your phone as you
would a wireline telephone. Speak directly into the
microphone.
Body-Worn Operation
To maintain compliance with FCC/Health Canada RF exposure
guidelines, if you wear a phone on your body when transmitting,
always place the phone in a Motorola-supplied or approved
clip, holder, holster, case, or body harness for this
product. Use of non-Motorola-approved accessories may exceed FCC/Health Canada RF exposure guidelines. If you do
not use a body-worn accessory, and are not holding the
phone in the normal use position at the ear, ensure the
phone and its antenna are at least one inch
(2.5 centimeters) from your body when transmitting.
Data Operation
When using any data feature of the phone, with or without an
accessory cable, position the phone and its antenna at
least one inch (2.5 centimeters) from your body.
Approved Accessories
For a list of approved Motorola accessories, visit our website at
www.motorola.com
14
.
Safety and General Information
Electromagnetic Interference/
Compatibility
Note: Nearly every electronic device is susceptible to
electromagnetic interference (EMI) if inadequately shielded,
designed, or otherwise configured for electromagnetic
compatibility.
Facilities
To avoid electromagnetic interference and/or compatibility
conflicts, turn off your phone in any facility where posted notices
instruct you to do so. Hospitals or health care facilities may be
using equipment that is sensitive to external RF energy.
Aircraft
When instructed to do so, turn off your phone when on board an
aircraft. Any use of a phone must be in accordance with
applicable regulations per airline crew instructions.
Medical Devices
Pacemakers
The Advanced Medical Technology Association recommends that
a minimum separation of 6 inches (15 centimeters) be
maintained between a handheld wireless phone and a
pacemaker. These recommendations are consistent with the
independent research by, and recommendations of, the United
States Food and Drug Administration.
15
Safety and General Information
Persons with pacemakers should:
• ALWAYS keep the phone more than six inches
(15 centimeters) from your pacemaker when the phone is
turned ON.
• NOT carry the phone in the breast pocket.
• use the ear opposite the pacemaker to minimize the
potential for interference.
• turn OFF the phone immediately if you have any reason to
suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing
aids. In the event of such interference, you may want to consult
your hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately
shielded from RF energy. Your physician may be able to assist
you in obtaining this information.
Safety and General
Use While Driving
Check the laws and regulations on the use of phones in the area
where you drive. Always obey them.
When using your phone while driving, please:
• give full attention to driving and to the road.
16
Safety and General Information
• use hands-free operation, if available.
• pull off the road and park before making or answering a
call if driving conditions so require.
Operational Warnings
For Vehicles With an Air Bag
Do not place a portable phone in the area over an air bag or in
the air bag deployment area. Air bags inflate with great force. If
a portable phone is placed in the air bag deployment area and
the air bag inflates, the phone may be propelled with great force
and cause serious injury to occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially
explosive atmosphere, unless the phone is a model specifically
identified as being “Intrinsically Safe.” Do not remove, install, or
charge batteries in such areas. Sparks in a potentially explosive
atmosphere can cause an explosion or fire resulting in bodily
injury or even death.
Note: The areas with potentially explosive atmospheres referred
to above include fueling areas such as below decks on boats,
fuel or chemical transfer or storage facilities, areas where the air
contains chemicals or particles, such as grain, dust, or metal
powders, and any other area where you would normally be
advised to turn off your vehicle engine. Areas with potentially
explosive atmospheres are often but not always posted.
17
Safety and General Information
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn OFF
your phone when you are near electrical blasting caps, in a
blasting area, or in areas posted: “Turn off two-way radio.” Obey
all signs and instructions.
Operational Cautions
Antennas
Do not use any portable phone that has a damaged
antenna. If a damaged antenna comes into contact with your
skin, a minor burn can result.
Batteries
All batteries can cause property damage and/or bodily injury
such as burns if a conductive material such as jewelry, keys, or
beaded chains touches exposed terminals. The conductive
material may complete an electrical circuit (short circuit) and
become quite hot. Exercise care in handling any charged battery,
particularly when placing it inside a pocket, purse, or other
container with metal objects.
18
ITC01-065
Getting Started
What’s in the Box?
Your digital wireless phone typically comes equipped with a
battery and a charger. Other accessory options can customize
your phone for maximum performance and portability.
To purchase Motorola Original™ accessories, please contact the
Motorola Customer Call Center at 1-800-331-6456 in the
United States or 1-800-461-4575 in Canada.
Installing the SIM Card
Your SIM (Subscriber Identity Module) card contains your phone
number, service details, and phonebook/message memory. It is
stored in a recess in the battery compartment.
Caution: Do not bend or scratch your SIM card. Avoid exposing
your SIM card to static electricity, water, or dirt.
Do This
1
If the phone’s battery
door is already in place,
push down the battery
door release latch, then
slide the door down and
lift off.
Release
latch
19
Getting Started
Do This
2
Slide the SIM card door
to the left and lift open.
3
Insert the SIM card into
the SIM card door with
the notch in the upper
right corner and the gold
plate facing down.
4
Close the SIM card door
and slide it to the right to
lock the SIM card in
place.
5
Install the battery as described in the following section.
20
Getting Started
Installing the Battery
Before you can use your phone, you need to install and charge
the battery.
Your phone is designed to be used only with Motorola
Original batteries and accessories. We recommend that
you store batteries in their protective cases when not
in use.
Do This
1
Remove the battery from its protective clear plastic case.
2
If the phone’s battery
door is already in place,
push down the battery
door release latch, then
slide the door down and
lift off.
3
Insert the battery, printed
arrow first, into the
battery compartment and
push down.
Release
latch
21
Getting Started
Do This
4
Replace the battery door,
then slide the door up
until it clicks into place.
Removing the Battery
Do This
1
Push down the battery
door release latch, then
slide the door down and
lift off.
2
Pull down the battery
release latch.
Release
latch
22
Getting Started
Do This
3
Pull up on the battery
and remove it from the
phone.
Charging the Battery
Before you can use your phone, you need to install and charge
the battery.
Do This
1
Plug the travel charger
into your phone with the
release tab facing up.
2
Plug the other end of the travel charger into the
appropriate electrical outlet.
3
When your phone indicates that the battery is fully
charged (Charge Complete), press the release tab and
remove the travel charger.
23
Getting Started
Note: When you charge the battery, the battery level indicator in
the upper right corner of the display shows how much of the
charging process is complete. See the “Battery Level Indicator”
item on page 29.
Turning Your Phone On
Do ThisTo
1
Press and hold P
(the power key)
Power
key
2
If necessary, enter
your SIM card PIN
code and press
OK (+)
3
If necessary, enter
your four-digit unlock
code and press
OK (+)
turn on your phone
unlock your SIM card
Caution: If you enter an
incorrect PIN code three times in
a row, your SIM card is disabled
and your phone displays the
message
information, see “Protecting the
SIM Card” on page 166.)
unlock your phone
The unlock code is originally set
to 1234. (For more information,
see “Locking and Unlocking Your
Phone” on page 164.)
SIM Blocked. (For more
24
Getting Started
Sending a Call
To call a number, your phone must be turned on, have a SIM
card inserted, be unlocked, and have a network connection with
adequate signal strength.
PressTo
1
keypad keysdial the phone number (up to 32
digits)
Tip: If you make a mistake, press
DELETE (-) to delete the last digit,
or press and hold DELETE (-) to
clear all digits.
2
N (send key)
Note: You can make an emergency call even when the phone is
locked, or when a SIM card is not inserted. See “Dialing an
Emergency Number” on page 35.
Ending a Call
PressTo
O (end key)
send the call
end the call
25
Getting Started
Receiving a Call
To receive a call, your phone must be turned on, have a SIM card
inserted, and have a network connection with adequate signal
strength. If your phone is locked, you must unlock the phone to
answer the call.
Note: Your phone cannot receive calls when your SIM card is
locked.
When you receive a call, your phone rings and/or vibrates and
displays an incoming call message.
PressTo
N or ANSWER (+)
Displaying Your Phone Number
From the idle display:
PressTo
M #see your phone number
Note: Your phone number must be programmed on your SIM
card in order to use this feature.
answer the call
26
About Your Phone
See page 1 for a diagram of your phone that describes basic
phone components.
Display
The top section of the display shows phone status indicators. The
following illustration shows some of the common indicators that
you may see at the top of the display when using your phone.
Messages, phone numbers, and menu options appear in the
middle of the display. Text labels at the bottom corners of the
display show the current soft key functions. A e (menu) indicator
in the bottom center of the display indicates that you can open
the main menu or a feature sub-menu to see more options. For
more information about the soft key and menu key labels, see
“Using the Menu” on page 46.
Some of the phone functions described in this guide must be
performed from the idle display. The term
the standard display that you see when your phone is on and
ready to use, when you are
system.
not
on a call or using the menu
idle display
refers to
27
About Your Phone
➋
In Use
Indicator
➊
Signal
Strength
Indicator
➓
Alert
Setting
Indicator
➒
GPRS
Indicator
➊ Signal Strength Indicator Shows the strength of your
phone’s connection with the network.
➌
Roam
Indicator
12:00am
GPRS
➍
Message Waiting
Indicator
➎
Voice Message
Waiting Indicator
➏
Battery
Level
Indicator
➐
Clock
➑
Menu
Indicator
Strong
You cannot send or receive calls when the “no signal” indicator
is displayed.
➋ In Use Indicator Appears when a call is in progress.
28
5 4 3 2 1 j
➌ Roam Indicator Appears when your phone uses
another network system outside your home network.
When you leave your home network area, your
phone
roams
or seeks another network.
No signal
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