Motorola® Inc. maintains a worldwide organization that is dedicated to provide
responsive, full-service customer support. Motorola products are serviced by an
international network of company-operated product care centers as well as authorized independent service firms.
Available on a contract basis, Motorola Inc. offers comprehensive maintenance and
installation programs which enable customers to meet requirements for reliable,
continuous communications.
To learn more about the wide range of Motorola service programs, contact your local
Motorola products representative or the nearest Customer Service Manager.
Product Identification
Motorola products are identified by the model number on the housing. Use the entire
model number when inquiring about the product. Numbers are also assigned to
chassis and kits. Use these numbers when requesting information or ordering
replacement parts.
Product Names
Product names included in V70 telephones are listed on
the front cover. Product names are subject to change without notice. Some product
names, as well as some frequency bands, are available only in certain markets.
Product Changes
When electrical, mechanical or production changes are incorporated into Motorola
products, a revision letter is assigned to the chassis or kit affected, for example; A, -B, or -C, and so on.
The chassis or kit number, complete with revision number is imprinted during
production. The revision letter is an integral part of the chassis or kit number and
is also listed on schematic diagrams and printed circuit board layouts.
Regulatory Agency Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following conditions:
1.This device may not cause any harmful interference, and
2.this device must accept interference received, including interference that may
cause undesired operation.
This class B device also complies with all requirements of the Canadian Interference-Causing Equipment Regulations (ICES-003).
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement
sur le matériel brouilleur du Canada.
6881039B25 January 08, 2002 1
6881039B25
C23
Introduction
1 and 2
Computer Program Copyrights
The Motorola products described in this manual may include Motorola computer
programs stored in semiconductor memories or other media that are copyrighted
with all rights reserved worldwide to Motorola. Laws in the United States and ot her
countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted
computer programs, including the exclusive right to copy, reproduce, modify,
decompile, disassemble, and reverse-engineer the Motorola comp uter programs in
any manner or form without Motorola's prior written consent. Furthermore, the
purchase of Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license or rights under the copyrights,
patents, or patent applications of Motorola, except for a nonexclusive license to use
the Motorola product and the Motorola computer programs with the Motorola
product.
About This Service Manual
Using this service manual and the suggestions contained in it assures proper
installation, operation, and maintenance of V70 telephones. Refer questions
about this manual to the nearest Customer Service M anager.
A product family is the group of products having the same Account Product Code
(APC). To locate the APC on a device, refer to “ Mechanical Serial Number (MSN)”
later in this manual.
Audience
This document aids service personnel in testing and repairing V70 telephones.
Service personnel should be familiar with electronic assembly, testing, and troubleshooting methods, and with the operation and use of associated test equipment.
Use of this document assures proper installation, operation, and maintenance of
Motorola products and equipment. It contains all servic e infor mati on requir ed for
the equipment described and is current as of the printing date.
Scope
The scope of this document is to provide the reader with basic information relating
to V70 telephones, and also to provide procedures and processes for repairing
the units at Level 1 and 2 se rvice center s including:
•Unit swap out
• Repairing of mechanical faults
• Basic modular troubleshooting
• Test ing and verification of unit functionality
• Initiate warranty claims and send faulty modules to Level 3 or 4 repair
centers.
2 January 08, 2002 6881039B25
Level III Service Manual Introduction
Conventions
Special characters and typefaces, listed and described below, are used in this
publication to emphasize certain types of information.
➧
G
E
E
Revisions
Any changes that occur after manuals are printed are described in publication
revision bulletins (PMRs). These bulletins provide change information that can
include new parts listing data, schematic diagrams, and printed board layouts.
Warranty Service Policy
Note: Emphasizes additional information pertinent to the subject
matter.
Caution: Emphasizes information about actions which may result in
equipment damage.
Warning: Emphasizes information about actions which may result
in personal injury.
Key s to be pressed are represented graphi cally. For e xample , instead of “Press
the Enter Key”, you will see “Press E”.
Information from a screen is shown in text as similar as possible to what
appears in the display. For example, ALERTS or ALERTS or ALERTS.
Information that you need to type is printed in boldface type
The product will be sold with the standard 12 months warranty terms and conditions. Accidental damage, misuse, and extended warranties offered by retailers are
not supported under warranty. Non warranty repairs are available at agreed fixed
repair prices.
Out of Box Failure Policy
The standard out of box failure criteria applies. Customer units that fail very early
on after the date of sale, are to be returned to Manufacturing for root cause analysis,
to guard against epidemic criteria. Manufacturing to bear the costs of early life
failure.
Product Support
Customer’s original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for
level 2 (assemblies) and level 3 (limited PCB component). The Motorola HTC centers
will perform level 4 (full component) repairs.
6881039B25 January 08, 2002 3
Introduction
Customer Support
Customer support is available through dedicated Call Centers and in-country help
desks. Product Service training should be arranged through the local Motorola
Support Center.
Parts Replacement
When ordering replacement parts or equipment, include the Motorola part number
and description used in the service manual or supplement.
When ordering crystals or channel elements, specify the Motorola part number,
description, crystal frequency, and operating frequency desired.
When the Motorola part number of a component is not known, use the product model
number or other related major assembly along with a description of the related
major assembly and of the component in question.
In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834
Accessories and Aftermarket Division (AAD)
Replacement parts, test equipment, and manuals can be ordered from AAD.
Channel Spacing200 kHz
Channels
ModulationGMSK at BT = 0.3
Transm itter Phase Accuracy5 Degrees RMS, 20 Degrees peak
Duplex Spacing45 MHz GSM, 95 MHz DCS
Frequency Stability± 0.10 ppm of the downlink frequency (Rx)
Operating Voltage
Average Transmit Current300 mA
Average Stand-by Current7 mA
Dimensions
Size (Volume)56 cc (3.42 in
Weight83 gm (2.93 o z )
Temperature Range-10° C to +55° C (+15° F to +130° F)
Battery Life, 700 mAh Li Polymer
Battery
Battery Life, 400 mAh Li Polymer
Battery
1850.2-1909.8MHzTx
1930.2 - 1989.8 MHZ Rx
174 EGSM, 374 DCS carriers with 8 ch.
per carrier
+3.0V dc to +5.1V dc (battery)
+4.4V dc to +6.5V dc (external connector)
94 mm x 38 mm x 18.3 mm (3.7 inches x
1.5 inches x 0.72 inches)
Talk time up to 130 minutes
Standby time up to 140 hours
Talk time up to 130 minutes
Standby time up to 140 hours
All talk and standb y tim es are ap proximate
and depend on network configuration,
signal strength, and features selected.
Standby times are quoted as a range from
DRX=2 to DRX=9. Talk times are quoted
as a range from DTX off to DTX on.
3
)
Transmitter Function
RF Power Output
Output Impedance50 ohms nominal
Spurious Emissions
Receiver Function
Receive Sensitivity-107 dBm GSM, -105 dBm DCS
RX bit error rate (100k bits) Type II< 2%
Channel Hop Time500 microseconds
Time to CampApproximately 5-10 seconds
33 dBm nominal GSM
30 dBm nominal DCS
-36 dBm from 0.1 to 1 GHz,
-30 dBm from 1 to 4 GHz
6881039B25 January 08, 2002 5
Specifications
Speech Coding FunctionSpecification
Speech Codi ng Type
Bit Rate13.0 kbps
Frame Duration20 ms
Block Length260 bits
ClassesClass 1 bits = 182 bits; Class 2 bits = 78 bits
Bit Rate with FEC Encoding22.8 kbps
Regular pulse e xcita tion / line ar predict ive coding
with long term prediction (RPE LPC with LTP)
6 January 08, 2002 6881039B25
Level III Service Manual
Product Overview
Motorola V70 mobile telephones feature global system for mobile communications (GSM) air interface, general packet radio service (GPRS) transport technology,
and wireless application protocol (WAP) Internet browser. V70 telephones
incorporate a simplified icon and list-based user interface (UI) for easier operation,
allow short message service (SMS) text messaging, and include clock, alarm,
datebook, calculator, and caller profiling personal management tools. The PF 23 is
a single band phone that allows roaming within the GSM 1900 MHz band
V70 telephones support GPRS and SMS in addition to traditional circuit
switched transport technologies. GPRS, where available, provides substantial
increases in mobile data communications performance and the efficient use of radio
spectrum. Data transmission rates for GSM networks can potentially increase fro m
the current rate of 9.6 kbps up to a theoretical maximum of 171.2 kbps. An increased
data rate is by no means the only ben efit provided by GPRS. A key advantage is
the provision of a permanent virtual connection to the network. This “always on”
connection is possible because GPRS uses packet data transfer so, for example,
email can be downloaded in “background mode.” Th ere is no need for the user to reconnect before requesting a service, eliminating connection set-up delays and
adding convenience and immediacy to data services access. The “virtual” nature of
this connection means that network resources are not consumed during periods
when a user is not actually sending or receiving data.
Features
The telephones are made of polycarbonate plastic with a metal enclosure. The
display and speaker, as well as the 16-key keypad, transceiver printed circuit board
(PCB), microphone, charger and headphone connectors, and power button are
contained within the rotator form-factor housing. The user-replaceable 600 mAh
nickel metal hydride (NiMH) battery prov ides up to 300 minutes of talk time with
up to 180 hours of standby time
1
. The phone accepts 3V mini subscriber identity
module (SIM) cards which fit into the SIM hold er next to the battery. These
telephones feature a 96 x 64 pixel 800 square millimeter high-resolution graphics
display and an internal antenna.
V70 telephones use advanced, self-contained, sealed, custom integrated circuits
to perform the complex functions required for GSM GPRS communication. Aside
from the space and weight advantage, microcircuits enhance basic reliability,
simplify maintenance, and provide a wide va riety of operational functions.
Features available in this family of telephones include:
• Lower voltage technology that provides increased standby and talk times
• Extended GSM (EGSM) channels
• Tri-coder/decoder (CODEC) that allows full rate, half rate, and enhanced full
rate modes of transmission
• Supports SMS, concatenated SMS, and cell broadcast messages
• Supports GPRS, circuit switched, and SMS networks
• WAP 1.1 compliant
2
2
2
1. All talk and standby times are approximate and depend on network configuration, signal strength, and features selected. Standby
times are quoted as a range from DRX=2 to DRX=9. Talk times are quoted as a range from DTX off to DTX on.
2. Network, subscription and SIM card or service provider dependent feature. Not available in all areas.
6881039B25 January 08, 2002 7
Product Overview
• 96 X 64 pixel inverse graphical display with 3 lines of English text, 1 line of
icons, and on e line of prompts
•Display zoom
• Display animation
• VibraCall® vibrating alert
• Downloadable ring tones
• Voice activation for phone book entries
• Simplified text entry using iTAP™ predictive text entry
• Calling line identification
• Supports call forwarding for incoming voice, fax and data calls
• Supports 3V SIM cards
•SIM Toolkit™ Class 2 (STK)
• Personal management tools: calculator with currency converter, real time clock
with date, reminders, and caller profiling
• Phase II Unstructured Supplementary Service Data (USSD)
• Hearing Aid Telephone Interconnection System (HATIS) support
• FM Stereo Radio (with optional headset accessory)
3
3
3
3
3
3
➧
➧
➧
Speaker Dependant Voice Activation
The voice dialing feature allows the user to recall pre-programmed voice numbers
simply by pressing the Voice Dial soft key and speaking the desired voice name
entry.
The user cannot place or receive calls while adding voice names to the phone’s
memory.
Because the GSM standard does not provide the option to store voice tags onto the
SIM card, voice tags are added to the phone’s memory.
Wireless Access Protocol (WAP) 1.1 Compliancy
In the WAP environment, access to the Internet is initiated in wireless markup
language (WML), which is derived from hypertext marku p language (HTML). The
request is passed to a WAP gateway which retrieves the information from the server
in standard HTML (subsequently filtered to WML) or directly in WML if available.
The information is then passed to the mobile subscriber via the mobile network.
The V70’s microbrowser can be configured for baud, idle timeout, line type,
phone number, and connection type.
Bitmap image data will download as text. If the image is larger than the screen,
only part of the image will display.
3. Network, subscription and SIM card or service provider dependent feature. Not available in all areas.
8 January 08, 2002 6881039B25
Level III Service Manual Product Overview
➧
If the user receives a call while in browser mode, the browser will pause and allow
the user to resume after completing the call.
Simplified Text Entry
Using iTAP™ predictive text entry, pressing a key generates a character and a
dynamic dictionary uses this to build and display a set of word or name opt ions.
The iTAP™ feature may not b e available on the phone in all language s.
Caller Line Identification
Upon receipt of a call, the calling party’s phone number is compared to the phone
book. If the number matches a phone book entry, that name will be displayed. If
there is no phone book entry, the incoming phone number will be displayed. In the
event no caller identification information is available, an incoming call message is
displayed.
➧
User must subscribe to a caller line identification service through their service
provider.
SIM Toolkit™ - Class 2
SIM Application Toolkit is a value-added service delivery mechanism that allows
GSM operators to customize the services they offer customers, from the occasional
user who requests sports news and traffic alerts, to a high call time busines s user
who receives stock alerts and checks flight times. Operators can now create their
own value-added services menu quickly and easily in the phone. The customized
menu will appear as the fi rst menu and may be updated over-the-air with new
services when customers request them.
Personal Information Management
The PF32 telephone contains a built in calendar and phonebook that can be
synchronized easily to a computer or PDA.
Other Features
Detailed descriptions of the se and the other features can be found in the appropriate
V70 telephone user guides listed in the Related Publications section toward the
end of this manual.
6881039B25 January 08, 2002 9
General Operation
General Operati on
Controls, Indicators, and Input / Output (I/O) Connectors
The V70 telephone’s controls are located on the front and side of the device, and
on the keyboard as shown in Figure 1. Indicators, in the form of icons, are displayed
on the LCD (see Figure 2).
EarpieceHeadset Jack
Insert headset
accessory for
hands-free use.
Front Blade
Display
Volume Key
Adjust earpiece
and ringer volume.
Left Soft Key
Perform functions
identifed by left
display prompt.
Menu Key
Power/End Key
Press & hold to
power phone on &
off.
Press & release to end
phone calls,exit menu
system.
Microphone
Figure 1.V70 Telephone Controls and Indicators Locations
Right Soft Key
Perform functions
identifed by right
display prompt.
Send Key
Send and answer
calls, view recent
dialed calls list.
Navigation Keys
Scroll through
menus and lists,
set feature values.
Accessory
Connector Port
Insert charger and
phone accessories.
Menu Navigation
V70 telephones are equipped with a simplified icon and list-based user interface.
The phone als o features a user-definable Quick Access menu that is accessed by
holding down the MENU key. See Figure 3 for details of the V70 menu structure.
011211-o
Liquid Crystal Display (LCD)
The LCD provides an 800 square millimeter blue backlit display having useradjustable contrast for optimum readability in all light conditions. The large bitmapped 96 x 64 pixel display includes up to 3 lines of text, 1 line of icons, and 1 line
of prompts.
10 January 08, 2002 6881039B25
Level III Service Manual General Operation
Display animation makes the phone’s icon menu move smoothly as the user scrolls
up and down.
Whether a phone displays all indicators depends on the programming and services
➧
to which the user subscribes.
Figure 2 shows some common icons displayed on the LCD.
➋
➊
➓
Alert
Setting
Indicator
In Use
Indicator
Signal
Strength
Indicator
➌
Roam
Indicator
5
O,=&
w
12:00
GPRS
➍
Message Waiting
Indicator
➎
Voice Message
Waiting Indicator
E
am
➏
Battery
Level
Indicator
e
➒
GPRS Indicator
Figure 2.V70 Display Icon Indicators
1.Signal Strength shows the strength of the phone’s connection with the
network. Calls cannot be sent or received when the “no signal” indicator is
displayed.
2.In Use Indicator icon indicates a call in progress.
3.Roam Indicator icon appears when the phone uses another network system
outside the user’s home network . When leaving the home network area, the
phone roams, or seeks, another network.
4.Message Waiting Indicator
sage.
5.Voice Message Waiting Indicator
a voicemail message.
6.Battery Level Indicator shows the amount of charge left in the battery.
7.Real Time Clock shows the current time.
8.Menu Indicator provides access to the phone’s main menu.
9.GPRS Indicator
mode.
10. Alert Setting Indicator indicates the phone’s current ringer alert setting.
4
indicates when the phone is currently functioning in GPRS
➑
Menu Indicator
4
appears when the phone receives a text mes-
4
icon indicates when the phone receives
➐
Clock
011212-o
4. Network, subscription and SIM card or service provider dependent feature. Not available in all areas.
6881039B25 January 08, 2002 11
General Operation
User Interface Menu Structure
Figure 3 shows the V70 telephone menu structure.
Main Menu
• Recent Calls
• Received Calls
• Dialed Calls
• Notepad
• Call Times
• Call Cost
• Service Dial
• Fixed Dial
• Phonebook
• Datebook
• Quick Dial
• Radio
• Messages
• Voicemail
• Text Msgs
• Browser Alerts
• Info Services
• Quick Notes
• Outbox
• Drafts
• Shortcuts
• SIM Applications
• Browser
• Calculator
• Games
• Settings
Settings Menu
• Ring/Vibrate
• Alert
Alert
Detail
•
• My Tones
• Call Forward
• Voice Calls
• Fax Calls
• Data Calls
• Cancel All
• Forward Status
• Phone Status
• My Tel. Numbers
• Credit Info/Available
• Active Line
• Battery Meter
• Other Information
• Browser Setup
• In-Call Setup
• In-Call Timer
• Call Cost Setup
• My Caller ID
• Talk and Fax
• Answer Options
• Call Waiting
• Security
• Phone Lock
• Lock Keypad
• Lock Application
• Fixed Dial
• Call Barring
• SIM Pin
• New Passwords
• Other Settings
• Personalize
• Main Menu
• Keys
• Greeting
• Quick Dial
• Initial Setup
• Time and Date
• 1-Touch Dial
• Auto Redial
• Backlight
• Status Light
• Zoom
• Scroll
• Animation
• Language
• Battery Save
• Contrast Setting
• DTMF
• Master Reset
• Master Clear
• Network
• Car Settings
• Headset
011564-o
Figure 3. V70 Menu Structure
Alert Settings
In addition to 11 preset ring tones, V70 telephones allow the user to download
2 additional ring tones via SMS. (Availability is carrier and network dependant).
Motorola V70 phones incorporate the VibraCall® discreet vibrating alert that
helps to avoid disturbing others when a ringing phone is unacceptable.
Alerts can be set to ring only, vibrate only, vibrate then ring, or no ring or vibrate
Additionally, the profiling feature allows users to identify incoming calls by a
specific ringer tone.
12 January 08, 2002 6881039B25
Level III Service Manual General Operation
Battery Fu nction
Battery Charge Indicator
The telephone displays a battery charge indicator icon in the idle screen to indicate
the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low
Battery.
Battery Removal
Removing the battery causes the device t o immediately shut down and any pending
work (partially entered phone book entries or outgoing messages, for example) is
lost.
All batteries can cause property damage and/or bodily injury such as burns if a
conductive material such as jewelry, keys, or beaded chains touch exposed terminals.
E
The conductive material may complete an electrical circuit (short circuit) and
become quite hot. Exercise care in handling any charged battery, particularly when
placing it inside a pocket, purse, or other container with metal objects.
Operation
G
➧
If the battery is removed while receiving a message, the message will be lost.
To ensure proper memory retention, turn the phone OFF before removing the
battery. Immediately replace the old battery with a fresh battery.
For detailed operating instructions, refer to the appropriate user guide listed in the
Related Publications section toward the end of this manual.
6881039B25 January 08, 2002 13
General Operation
14 January 08, 2002 6881039B25
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