Motorola V70 Service Manual

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Level III Service Manual

Wireless Telephone

V70

GSM 1900 MHz & GPRS Technologies

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Level III Service Manual Table of Contents

6881039B25

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Product Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

About This Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Controls, Indicators, and Input / Output (I/O) Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

User Interface Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Battery Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Removing and Replacing the Battery Cover and Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Removing and Replacing the Subscriber Identity Module (SIM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Removing and Replacing the Rear Housing Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Removing and Replacing the Rear Transceiver Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Removing and Replacing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Removing and Replacing the Transceiver Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Removing and Replacing the Daughter PC Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Removing and Replacing the Real Time Clock Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Removing and Replacing the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Removing and Replacing the Keypad PCB Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Removing and Replacing the Ring Bezel Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Removing and Replacing the Display Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Removing and Replacing the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Subscriber Identity Module (SIM) and Identification Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Manual Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Manual Test Mode Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 8

Part Number Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Exploded View Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Model-Specific Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1

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Table of Contents

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Table of Contents

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Level III Service Manual Introduction

6881039B25

Introduction

Motorola® Inc. maintains a worldwide organization that is dedicated to provide responsive, full-service customer support. Motorola products are serviced by an international network of company-operated product care centers as well as authorized independent service firms.

Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs which enable customers to meet requirements for reliable, continuous communications.

To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager.

Product Identification

Motorola products are identified by the model number on the housing. Use the entire model number when inquiring about the product. Numbers are also assigned to chassis and kits. Use these numbers when requesting information or ordering replacement parts.

Product Names

Product names included in V70 telephones are listed on the front cover. Product names are subject to change without notice. Some product names, as well as some frequency bands, are available only in certain markets.

Product Changes

When electrical, mechanical or production changes are incorporated into Motorola products, a revision letter is assigned to the chassis or kit affected, for example; A, -B, or -C, and so on.

The chassis or kit number, complete with revision number is imprinted during production. The revision letter is an integral part of the chassis or kit number and is also listed on schematic diagrams and printed circuit board layouts.

Regulatory Agency Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:

1. This device may not cause any harmful interference, and

2. this device must accept interference received, including interference that may cause undesired operation.

This class B device also complies with all requirements of the Canadian Interference-Causing Equipment Regulations (ICES-003).

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

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Introduction

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Computer Program Copyrights

The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and ot her countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted computer programs, including the exclusive right to copy, reproduce, modify, decompile, disassemble, and reverse-engineer the Motorola comp uter programs in any manner or form without Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or patent applications of Motorola, except for a nonexclusive license to use the Motorola product and the Motorola computer programs with the Motorola product.

About This Service Manual

Using this service manual and the suggestions contained in it assures proper installation, operation, and maintenance of V70 telephones. Refer questions about this manual to the nearest Customer Service M anager.

A product family is the group of products having the same Account Product Code (APC). To locate the APC on a device, refer to “ Mechanical Serial Number (MSN)” later in this manual.

Audience

This document aids service personnel in testing and repairing V70 telephones. Service personnel should be familiar with electronic assembly, testing, and troubleshooting methods, and with the operation and use of associated test equipment.

Use of this document assures proper installation, operation, and maintenance of Motorola products and equipment. It contains all servic e infor mati on requir ed for the equipment described and is current as of the printing date.

Scope

The scope of this document is to provide the reader with basic information relating to V70 telephones, and also to provide procedures and processes for repairing the units at Level 1 and 2 se rvice center s including:

•Unit swap out

• Repairing of mechanical faults

• Basic modular troubleshooting

• Test ing and verification of unit functionality

• Initiate warranty claims and send faulty modules to Level 3 or 4 repair centers.

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Level III Service Manual Introduction

Conventions

Special characters and typefaces, listed and described below, are used in this publication to emphasize certain types of information.

➧

G E

Revisions

Any changes that occur after manuals are printed are described in publication revision bulletins (PMRs). These bulletins provide change information that can include new parts listing data, schematic diagrams, and printed board layouts.

Warranty Service Policy

Note: Emphasizes additional information pertinent to the subject matter.

Caution: Emphasizes information about actions which may result in equipment damage.

Warning: Emphasizes information about actions which may result in personal injury.

Key s to be pressed are represented graphi cally. For e xample , instead of “Press the Enter Key”, you will see “Press E”.

Information from a screen is shown in text as similar as possible to what appears in the display. For example, ALERTS or ALERTS or ALERTS.

Information that you need to type is printed in boldface type

The product will be sold with the standard 12 months warranty terms and conditions. Accidental damage, misuse, and extended warranties offered by retailers are not supported under warranty. Non warranty repairs are available at agreed fixed repair prices.

Out of Box Failure Policy

The standard out of box failure criteria applies. Customer units that fail very early on after the date of sale, are to be returned to Manufacturing for root cause analysis, to guard against epidemic criteria. Manufacturing to bear the costs of early life failure.

Product Support

Customer’s original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola HTC centers will perform level 4 (full component) repairs.

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Introduction

Customer Support

Customer support is available through dedicated Call Centers and in-country help desks. Product Service training should be arranged through the local Motorola Support Center.

Parts Replacement

When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual or supplement.

When ordering crystals or channel elements, specify the Motorola part number, description, crystal frequency, and operating frequency desired.

When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.

In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834

Accessories and Aftermarket Division (AAD)

Replacement parts, test equipment, and manuals can be ordered from AAD.

U.S.A Outside U.S.A.

Phone: 800-422-4210 Phone: 847-538-8023 FAX: 800-622-6210 FAX: 847-576-3023

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Level III Service Manual Specifications

Specifications

Table 1. Specifications

General Function Specification

Frequency Range PCS

Channel Spacing 200 kHz Channels Modulation GMSK at BT = 0.3

Transm itter Phase Accuracy 5 Degrees RMS, 20 Degrees peak Duplex Spacing 45 MHz GSM, 95 MHz DCS Frequency Stability ± 0.10 ppm of the downlink frequency (Rx)

Operating Voltage Average Transmit Current 300 mA

Average Stand-by Current 7 mA Dimensions Size (Volume) 56 cc (3.42 in

Weight 83 gm (2.93 o z ) Temperature Range -10° C to +55° C (+15° F to +130° F) Battery Life, 700 mAh Li Polymer

Battery Battery Life, 400 mAh Li Polymer

Battery

1850.2-1909.8MHzTx

1930.2 - 1989.8 MHZ Rx

174 EGSM, 374 DCS carriers with 8 ch. per carrier

+3.0V dc to +5.1V dc (battery) +4.4V dc to +6.5V dc (external connector)

94 mm x 38 mm x 18.3 mm (3.7 inches x

1.5 inches x 0.72 inches)

Talk time up to 130 minutes Standby time up to 140 hours

All talk and standb y tim es are ap proximate and depend on network configuration, signal strength, and features selected. Standby times are quoted as a range from DRX=2 to DRX=9. Talk times are quoted as a range from DTX off to DTX on.

)

Transmitter Function

RF Power Output Output Impedance 50 ohms nominal Spurious Emissions

Receiver Function

Receive Sensitivity -107 dBm GSM, -105 dBm DCS RX bit error rate (100k bits) Type II < 2% Channel Hop Time 500 microseconds Time to Camp Approximately 5-10 seconds

33 dBm nominal GSM 30 dBm nominal DCS

-36 dBm from 0.1 to 1 GHz,

-30 dBm from 1 to 4 GHz

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Specifications

Speech Coding Function Specification

Speech Codi ng Type Bit Rate 13.0 kbps

Frame Duration 20 ms Block Length 260 bits Classes Class 1 bits = 182 bits; Class 2 bits = 78 bits Bit Rate with FEC Encoding 22.8 kbps

Regular pulse e xcita tion / line ar predict ive coding with long term prediction (RPE LPC with LTP)

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Level III Service Manual

Product Overview

Motorola V70 mobile telephones feature global system for mobile communications (GSM) air interface, general packet radio service (GPRS) transport technology, and wireless application protocol (WAP) Internet browser. V70 telephones incorporate a simplified icon and list-based user interface (UI) for easier operation, allow short message service (SMS) text messaging, and include clock, alarm, datebook, calculator, and caller profiling personal management tools. The PF 23 is a single band phone that allows roaming within the GSM 1900 MHz band

V70 telephones support GPRS and SMS in addition to traditional circuit switched transport technologies. GPRS, where available, provides substantial increases in mobile data communications performance and the efficient use of radio spectrum. Data transmission rates for GSM networks can potentially increase fro m the current rate of 9.6 kbps up to a theoretical maximum of 171.2 kbps. An increased data rate is by no means the only ben efit provided by GPRS. A key advantage is the provision of a permanent virtual connection to the network. This “always on” connection is possible because GPRS uses packet data transfer so, for example, email can be downloaded in “background mode.” Th ere is no need for the user to reconnect before requesting a service, eliminating connection set-up delays and adding convenience and immediacy to data services access. The “virtual” nature of this connection means that network resources are not consumed during periods when a user is not actually sending or receiving data.

Features

The telephones are made of polycarbonate plastic with a metal enclosure. The display and speaker, as well as the 16-key keypad, transceiver printed circuit board (PCB), microphone, charger and headphone connectors, and power button are contained within the rotator form-factor housing. The user-replaceable 600 mAh nickel metal hydride (NiMH) battery prov ides up to 300 minutes of talk time with up to 180 hours of standby time

. The phone accepts 3V mini subscriber identity module (SIM) cards which fit into the SIM hold er next to the battery. These telephones feature a 96 x 64 pixel 800 square millimeter high-resolution graphics display and an internal antenna.

V70 telephones use advanced, self-contained, sealed, custom integrated circuits to perform the complex functions required for GSM GPRS communication. Aside from the space and weight advantage, microcircuits enhance basic reliability, simplify maintenance, and provide a wide va riety of operational functions.

Features available in this family of telephones include:

• Lower voltage technology that provides increased standby and talk times

• Extended GSM (EGSM) channels

• Tri-coder/decoder (CODEC) that allows full rate, half rate, and enhanced full

rate modes of transmission

• Supports SMS, concatenated SMS, and cell broadcast messages

• Supports GPRS, circuit switched, and SMS networks

• WAP 1.1 compliant

1. All talk and standby times are approximate and depend on network configuration, signal strength, and features selected. Standby times are quoted as a range from DRX=2 to DRX=9. Talk times are quoted as a range from DTX off to DTX on.

2. Network, subscription and SIM card or service provider dependent feature. Not available in all areas.

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Product Overview

• 96 X 64 pixel inverse graphical display with 3 lines of English text, 1 line of icons, and on e line of prompts

•Display zoom

• Display animation

• VibraCall® vibrating alert

• Downloadable ring tones

• Voice activation for phone book entries

• Simplified text entry using iTAP™ predictive text entry

• Calling line identification

• Supports call forwarding for incoming voice, fax and data calls

• Supports 3V SIM cards

•SIM Toolkit™ Class 2 (STK)

• Personal management tools: calculator with currency converter, real time clock with date, reminders, and caller profiling

• Phase II Unstructured Supplementary Service Data (USSD)

• Hearing Aid Telephone Interconnection System (HATIS) support

• Micro Browser connection via WAP over GPRS

• Multiple destination SMS

• TrueSync™ Multi-Point Synchronization Capability

• FM Stereo Radio (with optional headset accessory)

➧ ➧

➧

Speaker Dependant Voice Activation

The voice dialing feature allows the user to recall pre-programmed voice numbers simply by pressing the Voice Dial soft key and speaking the desired voice name entry.

The user cannot place or receive calls while adding voice names to the phone’s memory.

Because the GSM standard does not provide the option to store voice tags onto the SIM card, voice tags are added to the phone’s memory.

Wireless Access Protocol (WAP) 1.1 Compliancy

In the WAP environment, access to the Internet is initiated in wireless markup language (WML), which is derived from hypertext marku p language (HTML). The request is passed to a WAP gateway which retrieves the information from the server in standard HTML (subsequently filtered to WML) or directly in WML if available. The information is then passed to the mobile subscriber via the mobile network.

The V70’s microbrowser can be configured for baud, idle timeout, line type, phone number, and connection type.

Bitmap image data will download as text. If the image is larger than the screen, only part of the image will display.

3. Network, subscription and SIM card or service provider dependent feature. Not available in all areas.

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Level III Service Manual Product Overview

➧

If the user receives a call while in browser mode, the browser will pause and allow the user to resume after completing the call.

Simplified Text Entry

Using iTAP™ predictive text entry, pressing a key generates a character and a dynamic dictionary uses this to build and display a set of word or name opt ions. The iTAP™ feature may not b e available on the phone in all language s.

Caller Line Identification

Upon receipt of a call, the calling party’s phone number is compared to the phone book. If the number matches a phone book entry, that name will be displayed. If there is no phone book entry, the incoming phone number will be displayed. In the event no caller identification information is available, an incoming call message is displayed.

➧

User must subscribe to a caller line identification service through their service provider.

SIM Toolkit™ - Class 2

SIM Application Toolkit is a value-added service delivery mechanism that allows GSM operators to customize the services they offer customers, from the occasional user who requests sports news and traffic alerts, to a high call time busines s user who receives stock alerts and checks flight times. Operators can now create their own value-added services menu quickly and easily in the phone. The customized menu will appear as the fi rst menu and may be updated over-the-air with new services when customers request them.

Personal Information Management

The PF32 telephone contains a built in calendar and phonebook that can be synchronized easily to a computer or PDA.

Other Features

Detailed descriptions of the se and the other features can be found in the appropriate V70 telephone user guides listed in the Related Publications section toward the end of this manual.

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General Operation

General Operati on

Controls, Indicators, and Input / Output (I/O) Connectors

The V70 telephone’s controls are located on the front and side of the device, and on the keyboard as shown in Figure 1. Indicators, in the form of icons, are displayed on the LCD (see Figure 2).

EarpieceHeadset Jack

Insert headset accessory for hands-free use.

Front Blade

Display

Volume Key

Adjust earpiece and ringer volume.

Left Soft Key

Perform functions identifed by left display prompt.

Menu Key

Power/End Key

Press & hold to power phone on & off.

Press & release to end phone calls,exit menu system.

Microphone

Figure 1.V70 Telephone Controls and Indicators Locations

Right Soft Key

Perform functions identifed by right display prompt.

Send Key

Send and answer calls, view recent dialed calls list.

Navigation Keys

Scroll through menus and lists, set feature values.

Accessory Connector Port

Insert charger and phone accessories.

Menu Navigation

V70 telephones are equipped with a simplified icon and list-based user interface. The phone als o features a user-definable Quick Access menu that is accessed by holding down the MENU key. See Figure 3 for details of the V70 menu structure.

011211-o

Liquid Crystal Display (LCD)

The LCD provides an 800 square millimeter blue backlit display having useradjustable contrast for optimum readability in all light conditions. The large bitmapped 96 x 64 pixel display includes up to 3 lines of text, 1 line of icons, and 1 line of prompts.

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Level III Service Manual General Operation

Display animation makes the phone’s icon menu move smoothly as the user scrolls up and down.

Whether a phone displays all indicators depends on the programming and services

➧

to which the user subscribes.

Figure 2 shows some common icons displayed on the LCD.

➋

➊

➓

Alert Setting Indicator

In Use Indicator

Signal Strength Indicator

➌

Roam Indicator

O,=&

12:00

GPRS

➍

Message Waiting Indicator

➎

Voice Message Waiting Indicator

➏

Battery Level Indicator

➒

GPRS Indicator

Figure 2.V70 Display Icon Indicators

1. Signal Strength shows the strength of the phone’s connection with the network. Calls cannot be sent or received when the “no signal” indicator is displayed.

2. In Use Indicator icon indicates a call in progress.

3. Roam Indicator icon appears when the phone uses another network system outside the user’s home network . When leaving the home network area, the phone roams, or seeks, another network.

4. Message Waiting Indicator sage.

5. Voice Message Waiting Indicator a voicemail message.

6. Battery Level Indicator shows the amount of charge left in the battery.

7. Real Time Clock shows the current time.

8. Menu Indicator provides access to the phone’s main menu.

9. GPRS Indicator mode.

10. Alert Setting Indicator indicates the phone’s current ringer alert setting.

indicates when the phone is currently functioning in GPRS

➑

Menu Indicator

appears when the phone receives a text mes-

icon indicates when the phone receives

➐

Clock

011212-o

4. Network, subscription and SIM card or service provider dependent feature. Not available in all areas.

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General Operation

User Interface Menu Structure

Figure 3 shows the V70 telephone menu structure.

Main Menu

• Recent Calls

• Received Calls

• Dialed Calls

• Notepad

• Call Times

• Call Cost

• Service Dial

• Fixed Dial

• Phonebook

• Datebook

• Quick Dial

• Radio

• Messages

• Voicemail

• Text Msgs

• Browser Alerts

• Info Services

• Quick Notes

• Outbox

• Drafts

• Shortcuts

• SIM Applications

• Browser

• Calculator

• Games

• Settings

Settings Menu

• Ring/Vibrate

• Alert

Alert

Detail

•

• My Tones

• Call Forward

• Voice Calls

• Fax Calls

• Data Calls

• Cancel All

• Forward Status

• Phone Status

• My Tel. Numbers

• Credit Info/Available

• Active Line

• Battery Meter

• Other Information

• Browser Setup

• In-Call Setup

• In-Call Timer

• Call Cost Setup

• My Caller ID

• Talk and Fax

• Answer Options

• Call Waiting

• Security

• Phone Lock

• Lock Keypad

• Lock Application

• Fixed Dial

• Call Barring

• SIM Pin

• New Passwords

• Other Settings

• Personalize

• Main Menu

• Keys

• Greeting

• Quick Dial

• Initial Setup

• Time and Date

• 1-Touch Dial

• Auto Redial

• Backlight

• Status Light

• Zoom

• Scroll

• Animation

• Language

• Battery Save

• Contrast Setting

• DTMF

• Master Reset

• Master Clear

• Network

• Car Settings

• Headset

011564-o

Figure 3. V70 Menu Structure

Alert Settings

In addition to 11 preset ring tones, V70 telephones allow the user to download 2 additional ring tones via SMS. (Availability is carrier and network dependant).

Motorola V70 phones incorporate the VibraCall® discreet vibrating alert that helps to avoid disturbing others when a ringing phone is unacceptable.

Alerts can be set to ring only, vibrate only, vibrate then ring, or no ring or vibrate Additionally, the profiling feature allows users to identify incoming calls by a

specific ringer tone.

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Page 17

Level III Service Manual General Operation

Battery Fu nction

Battery Charge Indicator

The telephone displays a battery charge indicator icon in the idle screen to indicate the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low Battery.

Battery Removal

Removing the battery causes the device t o immediately shut down and any pending work (partially entered phone book entries or outgoing messages, for example) is lost.

All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals.

The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.

Operation

➧

If the battery is removed while receiving a message, the message will be lost.

To ensure proper memory retention, turn the phone OFF before removing the battery. Immediately replace the old battery with a fresh battery.

For detailed operating instructions, refer to the appropriate user guide listed in the Related Publications section toward the end of this manual.

6881039B25 January 08, 2002 13

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General Operation

14 January 08, 2002 6881039B25

Page 19

1 and 2

Level III Service Manual Tools and Test Equipment

6881039B25 C23

Tools and Test Equipmen t

The following tables list the tools and test equipment used on V70 telephones. Use either the listed i tems or equivalents.

Table 2. General Test Equipment and Tools

Motorola

Part Number

See Table 7 Charger Used to charge battery and to power device

0180386A82

8102430Z04 GSM / DCS / PCS Test SIM Used to enable manual test mode 6680388B67 Disassembly tool, plastic with flat and pointed

6680388B01 Tweezers, plastic Used during assembly/disassembly

RSX4043-A Torque Driver Used to remove and replace screws

HP34401A

1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) by phone at (800) 422-4210 or FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023.

2. Not available from Motorola. To order, contact Hewlett Packard at (800) 452-4844.

—

Antistatic Mat Kit (include s 66-80387A 95 antis tatic mat, 66-80334B36 groun d cord, and 42- 80385A59 wrist band)

ends (manual opening tool)

Torque Driver Bit T-6 Plus, Apex 440-6 IP Torx Plus or equivalent

Digital Multimeter Used to measure battery voltage

Description Application

Provides protect ion from damage to de vice caused by electrostatic discharge (ESD)

Used during assembly/di s assembly of device

Used with torque driver

6881039B25 January 08, 2002 15

Page 20

Disassembly

The procedures in this section provide instructions for the disassembly of a V70 telephone. Tools and eq uipment used are listed in Table 2, preceding.

Many of the integrated devices used in this equipment are vulnerable to damage

G G

Removing and Replacing the Battery Cover and Battery

from electrostatic discharge (ESD). Ensure adequate static protection is in place when handling, shipping, and servicing the internal components of this equipment.

Avoid stressing the plastic in any way to avoid damage to either the plastic or internal components.

All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.

1. Ensure the front blade is closed and the phone is turned off.

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Level III Service Manual Disassembly

2. While holding the battery cover release depressed, slide the battery cover release, slide the battery cover in the direction of the arrow, and lift completely off the phone (see Figu re 4).

BATTERY COVER

Figure 4. Removing the battery cover

BATTERY COVER

RELEASE

011098-o

BATTERY

011207-o

Figure 5. Removing the battery

6881039B25 January 08, 2002 17

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Disassembly

3. Remove the battery by lifting its top end from the battery compartment and sliding it up and away from the compartment as shown in Figure 5.

There is a danger of explosion if the Lithium ion battery is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the

battery manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

4. To replace, align the battery with the battery compartment so the terminals on the battery match the battery contacts in the phone.

5. Slide the bottom of the battery into the receptacle molded into the housing, then press the top end of the battery securely into the battery compartment.

6. Line up the battery cover with the rear housing then slide it forward until it snaps into place.

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Level III Service Manual Disassembly

Removing and Replacing the Subscriber Identity Module (SIM)

1. Remove the battery cover and battery as described in the procedures.

2. Remove the SIM by sliding it in the direction of the arrow as shown in Figure 6.

SIM

011099-o

Figure 6. Removing the SIM

3. To replace, carefully slide the SIM into its socket. Be sure the SI M is correctly positioned to contact the terminals in the phone.

4. Replace the battery and battery cover as described in the procedures.

6881039B25 January 08, 2002 19

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Disassembly

Removing and Replacing the Rear Housing Cover

1. Remove the battery cover, battery, and SIM as described in the procedures.

2. Using the Torx driver and T-6 bit , remove the 2 screws shown in Figure 7. Set the screws aside for reuse.

3. Slide the rear housing cover away from the unit and over the antenna until clear of the phone as shown in Figure 7.

SCREW

REAR HOUSING COVER

ANTENNA

011100-o

Figure 7. Removing the rear housing cover

4. To replace, align the rear housing cover with the antenna and slide the cover over the antenna and onto the top of the phone.

5. Insert and tighten the 2 screws. Do not overtighten.

6. Replace the SIM, battery, and battery cover as described in the procedures.

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Level III Service Manual Disassembly

Removing and Replacing the Rear Transceiver Housing

1. Remove the battery cover, battery, SIM, and rear housing cover as described in the procedures.

2. Using the Torx driver and a T-6 bit, remove the two screws that secure t he rear housing to the rear housing as shown in Figure 8.

3. Using the disassembly tool, disengage the six latches that secure the rear transceiver housing to the front transceiver housing as shown in Figure 8.

4. Carefully separate the rear transceiver housing from the front transceiver housing observing the volume button set into the side of the rear transceiver housing.

SCREWS

FRONT HOUSING

3 LATCHES

EACH SIDE

REAR HOUSING

011101-o

Figure 8. Rear Transceiver Housing Removal

5. To replace, align the rear transceiver housing with the front transceiver housing.

6. Carefully press the rear transceiver housing into the front transceiver housing until the six latches are engaged.

7. Operate the volume key to insure proper function.

8. Insert and tighten the 2 screws. Do not overtighten.

9. Replace the rear housing cover, the SIM, battery, and battery cover as described in the procedures.

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Disassembly

Removing and Replacing the Antenna

1. Remove the battery cover, and battery as described in the procedures.

2. Holding the rear housing in one ha nd, unscrew the antenna bushi ng from the rear housi ng by t urnin g the ant enn a bush ing in a count er-clo ckwis e dir ecti on until the antenna and bushing are clear of the housing as shown in Figure 9.

ANTENNA

REAR HOUSING

ANTENNA BUSHING

ANTENNA

ANTENNA BUSHING

011566-o

Figure 9. Removing the Antenna

3. To replace, align the antenna and bushing with the rear housing.

4. Screw th e ant en n a a nd bus hi n g in to place until th e ant en na bu sh i ng i s f l ush with the rear housing.

5. Replace the battery, and battery cover as described in the procedures.

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Level III Service Manual Disassembly

Removing and Replacing the Transceiver Board Assembly

1. Remove the battery cover, battery, SIM, rear housing cover, and rear transceiver housing as described in the procedures.

This product contains static-sensitive devices. Use anti-static handling procedures

to prevent electrostatic discharge (ESD) and component damage.

2. Lift the end of the transceiver board out of the front transceiver housing as shown in Figure 10.

TRANSCEIVER BOARD

011102-o

Figure 10. Removing the transceiver board assembly

3. Gently slide the bottom end of the transceiver board out of the front transceiver housing. The transceiver board should separate easily from the front housing.

4. Lift the transceiver board assembly completely away from the rear housing.

5. To replace, align the bottom end of the transceiver board assembly with the rear housing and slide into place.

6. Replace the rear transceiver housing, rear housing cover, battery, SIM, and battery cover as described in the procedures.

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Disassembly

Removing and Replacing the Daughter PC Board

1. Remove the battery cover, battery, SIM, rear housing cover, rear transceiver housing, and transceiver board as described in the procedures.

This product contains static-sensitive devices. Use anti-static handling procedures

to prevent electrostatic discharge (ESD) and component damage.

2. Using the disassembly tool, gently lift the daughter PC board out of its socket on the transceiver board as shown in Figure 11.

DAUGHTER PC BOARD

DISSASSEMBLY TOOL

Figure 11. Removing the Daughter PC board

3. To replace, align the daughter PC board socket with its receptacle on the transceiver board.

4. Gently press the daughter PC board into it’s socket on the transceiver board.

5. Replace the transceiver board, rear transceiver housing, rear housing cover, SIM, battery, and battery cover as described in the procedures.

24 January 08, 2002 6881039B25

TRANCEIVER BOARD

011565-o

Page 29

Level III Service Manual Disassembly

Removing and Replacing the Real Time Clock Battery

1. Remove the battery cover, battery, SIM, rear housing cover, rear transceiver housing, transceiver boar d, and daughter PC board as described in the procedures.

This product contains static-sensitive devices. Use anti-static handling procedures

to prevent electrostatic discharge (ESD) and component damage.

2. Using the plastic tweezers carefully lift the edge of the battery out of the battery holder as shown in Figure 12. Note the battery polarity before removing the battery from the battery holder.

3. Use the plastic tweezers to remove the battery from the battery holder.

REAL TIME CLOCK BATTERY

DAUGHTER BOARD

PLASTIC TWEEZERS

REAL TIME CLOCK BATTERY

011574-o

Figure 12. Removing the Real Time Clock Battery

4. To replace, place the real time clock battery over the battery holder. Ensure that the positive terminal (+) is facing up.

5. Using the plastic tweezers or the disassembly tool, press the battery down into the battery holder until it snaps into position.

6. Replace the daughterboard, transceiver board, rear transceiver housing, rear housing cover, SIM, battery, and battery cover.

6881039B25 January 08, 2002 25

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Disassembly

Removing and Replacing the Keypad

1. Remove the battery cover, battery, SIM, rear housing cover, rear transceiver housing, and transceiver board as described in the procedures.

2. Using the tweezers, lift the keypad away from the front transceiver housing as shown in Figure 13.

PLASTIC TWEEZERS

FRONT HOUSING

KEYPAD

Figure 13. Removing the keypad

3. To replace, insert the keypad into the front housing. Ensure the keys align properly with the openi ngs and th e keypad is fully seat ed in the front hous ing

4. Replace the transceiver board, rear transceiver housing, rear housing cover, SIM, battery, and battery cover as described in the procedures.

Removing and Replacing the Keypad PCB Assembly

1. Remove the battery cover, battery, SIM, rear housing cover, rear transceiver housing, and transceiver board as described in the procedures.

011103o

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Level III Service Manual Disassembly

2. Using the disassembly tool, gently lift the keypad PCB assembly out of its socket on the transceiver board assembly as shown in Figure 14.

KEYBPAD PCB

DISSASSEMBLY TOOL

TRANSCEIVER BOARD

011104-o

Figure 14. Removing Keypad PCB Assembly

3. To replace, align the Keypad PCB assembly with its socket on the transceiver board.

4. Gently press the keypad PCB assembly onto the transceiver board assembly until it snaps into place.

5. Replace the transceiver board, rear transceiver housing, rear housing cover, SIM, battery, and battery cover as described in the procedures.

6881039B25 January 08, 2002 27

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Disassembly

Removing and Replacing the Ring Bezel Assembly

1. Remove the battery cover, battery, SIM, and transceiver board assembly as described in the procedures.

2. Using the flat end of the disassembly tool, turn the ring bezel assembly a few millimeters in a counter-clockwise direction as shown in Figure 15.

3. Lift the ring bezel from the front blade housing.

The ring bezel is reusable. Do not bend the catches permanently.

RING BEZEL

FRONT

BLADE

HOUSING

DISSASSEMBLY TOOL

011105-o

Figure 15. Removing the ring bezel assembly

4. To replace, align the ring bezel assembly such that the middle key is just to the left of the volume up/down key as sho wn in Figure 15.

5. Using the fl at end of the disassembl y tool, turn the ring bez el assembly slightly in a clockwise motion until the ring bezel locks into place onto the front blade housing.

6. Replace the transceiver board assembly, SIM, battery, and battery cover as described in the procedures.

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Level III Service Manual Disassembly

Removing and Replacing the Display Module

The flexible printed cable (FPC or flex) connecting the display module to the

transceiver board is easily damaged. Exercise extreme care when handling.

1. Remove the battery cover, battery, SIM, rear housing cover, rear transceiver housing and transceiver board as described in the procedures.

2. Using the flat end of the disassembly tool, carefully disconnect the flex connector from its socket on the transceiver board as shown in Figure 16.

6881039B25 January 08, 2002 29

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Disassembly

3. Using the flat end of the disassembly tool lift the display module from the transceiver board as shown in Figure 16.

TRANSCEIVER BOARD

DISASSEMBLY TOOL

FLEX CONNECTOR

DISPLAY MODULE

DISASSEMBLY TOOL

DISPLAY MODULE

TRANSCEIVER BOARD

MOUNTING TAB

011106-o

Figure 16. Removing the display module

4. To replace, insert the end of the di splay module fl ex into the conn ector on the transceiver board and press until the flex is fully seated in the connector.

5. Line up the display modul e mounti ng tabs with t he co rresp onding no tch es in the transceiver board, then press together until the display module snaps into place.

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Level III Service Manual Disassembly

6. Replace the cover plate, transceiver board assembly, front cover, battery, and battery cover as described in the procedures.

6881039B25 January 08, 2002 31

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Disassembly

Removing and Replacing the Microphone

1. Remove the battery cover, battery, rear housing cover, rear tr ansceiver housing transceiver board, an d keypad PCB assembly as described in the procedures.

2. Using the flat end of the disassembly tool, carefully press the microphone out of the keypad assembly PCB as shown in Figure 17. The microphone should come away easily.

KEYPAD

PCB

ASSEMBLY

MICROPHONE

011208-o

Figure 17. Removing the microphone

3. To replace, align the microphone with the hole o n the keypad PCB assembly and gently press straight down until fully seated.

4. Replace the keypad PCB assembly transceiver board assembly, front cover, battery, and battery cover as described in the procedures.

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Page 37

Level III Service Manual Subscriber Identity Module (SIM) and Identification Label

Subscriber Identity Module (SIM) and Identification Label

SIM

A SIM is required to access the existing local GSM network, or remote networks when traveling (if a roaming agreement has been made with the provider).

The SIM card contains:

• All the data necessary to access GSM services

• The ability to store user information such as phone numbers

• All information required by the network provider to provide access to the network

Identification

Each Motorola GSM device is labeled with a variety of identifying numbers. The following information describes the current identifying labels.

Mechanical Serial Number (MSN)

The Mechanical Serial Number (MSN) is an individual unit identity number and remains with the unit throughout its life.

The MSN can be used to log and track a unit on Motorola's Service Ce nter Database. The MSN is divided into 4 sections as shown in Figure 18.

MSN 10 Digits

3 Digits 1 Digit 2 Digits 4 Digits

APC DC DC SNR

Account Product Code

i.e. StarTAC Phone130

Distribution Center i.e. Easter Inch

Date Code: Year and Month of Shipment

Unit's individual serial number

000807a

Figure 18. MSN label breakdown

6881039B25 January 08, 2002 33

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Subscriber Identity Module (SIM) and Identification Label

International Mobile Station Equipment Identity (IMEI)

The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and is s tored within the unit's memory. The following diagram illustrates the various parts of this number.

IMEI 16 Digits

6 Digits 2 Digits 6 Digits 2 Digits

TAC FAC SNR IU

Type Approval Code Distribution Center

factory code

Individual PCB Serial Number

Internal Use - spare digits

000808o

Figure 19. IMEI label breakdown

Other label number configurations present are:

• TRANSCEIVER NUMBER: Identifies the prod uct type. Normally the SWF number. (i.e. V100).

• PACKAGE NUMBER: Identifies the equipment type, mode, and language in which the product is shipped.

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Level III Service Manual Troubleshooting

Troubleshooting

Manual Test Mode

Motorola V70 telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands.

To enter the manual test command mode, a GSM / DCS test SIM must be used.

1. Press , to turn the phone OFF.

2. Remove the battery as described in the procedures.

3. Remove the customer’s SIM card from the phone as described in the procedures.

4. Insert the test SIM into the SIM slot.

5. Replace the battery as described in the procedures.

6. Press , to turn the phone ON.

Manual Test Mode Commands

Table 3. Manual Test Commands

Key Sequence Test Function/Name Remar ks

<Menu>048263* Enter manual test mode

"End" Key Exit manual test mode

54* Suspend Required for all Test Mode Operations 0*0*0 Select tone 0 0*0*1 Select tone 1 0*0*2 Select tone 2 0*0*3 Select tone 3 0*0*4 Select tone 4 0*0*5 Select tone 5 0*0*6 Select tone 6 0*0*7 Select tone 7 0*0*8 Select tone 8 0*0*9 Select tone 9 0*1*X Disable tone X 3*0*1 Enable vibra tor 3*0*0 Disable vibrator 5*0*0 Set audio level 0 5*0*1 Set audio level 1 5*0*2 Set audio level 2 5*0*3 Set audio level 3 5*0*4 Set audio level 4 5*0*5 Set audio level 5 5*0*6 Set audio level 6 5*0*7 Set audio level 7

6881039B25 January 08, 2002 35

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Troubleshooting

Table 3. Manual Test Commands (Continued)

Key Sequence Test Function/Name Remar ks

5*0*8 Set audio level 8

5*0*9 Set audio level 9 5*0*10 Set audio level 10 5*0*11 Set audio level 11 5*0*12 Set audio level 12 5*0*13 Set audio level 13 5*0*14 Set audio level 14 5*0*15 Set audio level 15

6*2*2*0*0 Set Audio Path. Int Mic, IntSpk, RX unmute, TX unmute 6*4*6*0*0 Set Audio Path. Boom Mic, Boom Spk, RX unmute, TX unmute

10*0*3 Set band GSM 900 10*0*4 Set band DCS 1800 10*0*5 Set band PCS 1900 10*0*6 Set dual band GSM 900 / 1800 10*1*0 Read band 3= GSM 4= DCS 5= PCS 6 =GSM/DCS

18*0 Initialize non-volatile memory (Master Reset)

18*1 Initialize Non-volatile memory (Master Clear) 55*2*001 Test Display. All pixels ON 55*2*000 Test Display. All pixels OFF 55*2*002 Test Display. Checkerboard pattern A 55*2*003 Test Display. Checkerboard pattern B 55*2*004 Test Display. Border pixels ON

*#06# IMEI Check No Test Mode Required

Phone Set up --> Phone Status -->

Other

Information

Flex Version / Technology / S-W Version / Readiness Status No Test Mode Required

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Level III Service Manual Troubleshooting

Troubleshooting Chart

Table 4.V70 Telephone: Level 1 and 2 Troubleshooting Chart

SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY

1. Telephone will not turn on or stay on. a) Battery either discharged or

2. Telephone exhibits poor reception or erratic operation such as calls frequently dropping or weak or distorted audio.

3. Display is erratic, or provides partial or no display.

4. Incoming call alert transducer audio distorted or volume is too low.

5. Telephone transmit audio is weak. (usually indicated by called parties complaining of difficulty in hearing voice).

6. Receive audio from earpiece speaker is weak or distorted.

defective.

b) Battery terminals open or misaligned.

c) Transceiver board assembly defective.

a) Antenna defective Check connec ti on bet w e en the an tenn a and the

b) Transceiver board assembly defective.

a) Mating connections to or from transceiver board faulty.

b) Transceiver board assembly defective.

Faulty transceiver board assembly. Replace the transceiver board assembly (refer

a) Microphone defective. Replace the microphone as described in the

b) Transceiver board assembly defective.

a) Connections to or from transceiver board assembly defective.

Measure battery voltage across a 50 ohm (>1 Watt) load. If the battery voltage is <3.25 Vdc, recharge the battery using the appropriate battery charger. If the battery will not recharge, replace the battery. If battery is not at fault, proceed to b.

Visually inspect the battery terminals on both the battery and the telephone. Realign and, if necessary, either replace the battery or refer to a Level 3 Service Center for battery connector replacement. If bat tery terminals are n ot at f a ult, proceed to c.

Remove the transceiver board assembly. Substitute a known good assembly and temporarily reassemble the unit. Depress the PWR button; if unit turns on and stays on, disconnect the dc po wer s ource and reas sembl e the telephone with the new transceiver board assembly. Verify that the f aul t ha s be en c le are d.

transceiver board assembly. If the connectio n is OK, substitute a known good antenna. If the fault is still present, proceed to b.

Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.

Check general condition of flex and flex connector. If the flex and connector is good, check that the display assembly mounting tabs are fully engaged. If connector is not at fault, proceed to b.

Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.

to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.

procedures. If fault is not cleared, pro ceed to b.

Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.

Check connection from the earpiece to the transceiver board assembly. If connection is not at fault, proceed to b.

6881039B25 January 08, 2002 37

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Troubleshooting

Table 4. V70 Telephone: Level 1 and 2 Troubleshooting Chart (Continued)

SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY

b) Earpiece speaker defective. Temporarily replace the speaker assembly with

c) Transceiver board assembly defective.

7. Telephone will not recognize or accept SIM card.

8. Vibrator feature not functioning. a) Vibrator defective. Replace vibrator as described in the

9. Internal Charger not working. Faulty charger circuit on transceiver

10. No or weak audio when using headset. a) Headset plug not pushed fully

a) SIM card defective. Check the SIM card contacts for dirt. Clean if

b) Transceiver board assembly defective.

board assembly.

home. b) Faulty jack on transceiver board

assembly.

a known good assembly. Ensure good connection. Place a c all an d verify improvement in earpiece audio . If fault is cleared, reassemble the phone with the good assembly. If fault is not cleared, proceed to c.

Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble with the new transceiv er boa rd assembly.

necessary, and check if fault has been cleared. If the contacts are clean, insert a known good SIM card into the telephone. Power up the unit and confirm that the card has been accepted. If the fault no longer exists, replace the defective SIM card. If the SIM card is no t at fault, proceed to b.

Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.

procedures. If the fault has not been cleared, proceed to b.

Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.

Test a selection of batteries in the rear pocket of the desktop charger. Check LED display for the charging indications. If these are charging properly, then the internal charger is at fault. Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.

Ensure the headset plug is fully seated in the jack.

Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.

Programming: Software Upgrade and Flexing

Contact your local technica l support engineer for i nformation about equipment and procedures for flashing and flexing.

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Level III Service Manual Part Number Charts

Part Number Charts

The following charts are provided as a reference for the parts associated with V70 telephones.

Related Publications

Motorola V70 Wireless Phone User Guide (Complex Chinese) 6809437A60

6881039B25 January 08, 2002 39

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Part Number Charts

Exploded View Diagram

5 6

7 8

9 10 11

15 16

17 18

20 21

010973o

Figure 20. Exploded View Diagram

40 January 08, 2002 6881039B25

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Level III Service Manual Part Number Charts

Exploded View Parts List

Table 5. Exploded View Parts List

Item

Number

1 3889291L01 Ring Bezel & Keys 13 See Table 6 Battery 2 6187762L01 Lens 14 1587730L01 Battery cover 3 See Table 6 Front blade housing assembly 15 3989657L01 Ground clip 4 3889174L01 Keypad 16 3287743L01 Display gasket 5 0188733L01 Keypad PCB assembly 17 7287935L01 Display module 6 5089 725 K01 Microphone 18 SUG2164 Main transceive r board 7 6087603L01 Real Time Clock Battery 19 0189649L02 Daughter PC board 8 3888445L01 Button, volume 20 3288484L01 Alert gasket

9 0188468L02 Battery latch support 21 See Table 6 Antenna 10 5588172L01 Battery latch button 22 See Table 6 Threade d ante nna insert 11 See Table 6 Rear transceiver housing 23 1587768L01 Rear housing cover 12 SYN0326 Label SWF 24 0387749L01 Screws

Motorola Part

Number

Description

Item

Number

Motorola Part

Number

Description

Notes:

There is a danger of explosion if the Lithium ion battery pack is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

To order parts please use the following Li nk: https://wissc.motorola.com/wissc_root/main/BrowserOK.html (Password is Required) For information on ordering parts please contact EMEA at +44 131 479 1274

6881039B25 January 08, 2002 41

Page 46

Part Number Charts

Model-Specific Part Numbers

Table 6. Model-Specific Part Numbers

Item

Number

3 Blade assembly/Front transceiver housing, white, English SHN8107 3 Blade assembly/Front transceiver housing, dark blue, English SHN8108 3 Blade assembly/Front transceiver housing, light blue, English SHN8109 3 Blade assembly/Front transceiver housing, white, PRC, simple Chinese SHN8113 3 Blade assembly/Front transceiver housing, white, HK, simple Chinese SHN8113 3 Blade assembly/Front transceiver housing, dark blue, PRC, simple Chinese SHN8114 3 Blade assembly/Front transceiver housing, dark blue, HK, simple Chinese SHN8114 3 Blade assembly/Front transceiver housing, light blue, PRC, simple Chinese SHN8115 3 Blade assembly/Front transceiver housing, light blue, HK, simple Chinese SHN8115 3 Blade assembly/Front transceiver housing, white, TWN, complex Chinese SHN8119 3 Blade assembly/Front transceiver housing, dark blue, TWN, complex Chinese SHN8120

3 Blade assembly/Front transceiver housing, light blue, TWN, complex Chinese SHN8121 11 Rear transceiver housing, white 1587767L02 11 Rear transceiver housing, dark blue 1587767L03 11 Rear transceiver housing, light blue 1587767L04

Antenna, SUG2536AA, SUG2371AA, SUG2581AA, SUG2582AA, SUG2587AA,

SUG2588AA, SUG2583AA, SUG2589AA

21 Antenna, SUG2370AA, SUG2584AA, SUG2585AA, SUG2586AA 8587311M01

Antenna insert, SUG2536AA, SUG2371AA, SUG2581AA, SUG2582AA, SUG2587AA,

SUG2588AA, SUG2583AA, SUG2589AA

22 Antenna insert, SUG2370AA, SUG2584AA, SUG2585AA, SUG2586AA 4389287L07

Part Description Part Number

8587311M02

4389287L08

42 January 08, 2002 6881039B25

Page 47

Level III Service Manual Part Number Charts

Accessories

Table 7. List of Accessories

Description Part Number

Battery, 400 mAh Li Polymer SNN5640 Battery 700 mAh Li Polymer SNN5650 Travel Charger, Linear Wall Charger SPN4808 Travel Charger, Linear Wall Charger, China SPN4742 Travel Charger, Linear Wall Charger, Euro SPN4734 Travel Charger, Linear Wall Charger, U.K. SPN4745 Travel Charger, Mid-Rate Charger, w/U.S. flip SPN4940 Travel Charger, Mid-Rate Charger, Korea SPN4744 Travel Charger, Mid-Rate Charger, Hong Kong SPN4756 Travel Charger, Rapid Wall Charger, w/U.S. flip SPN4716 Travel Charger, Rapid Wall Charger, Hong Kong SPN4737 Travel Charger, Rapid Wall Charger, Korea SPN4736 Desktop Charger SPN4997 Desktop Charger Insert SHN8039 USB Data Kit S8951 RS232 Data Kit S8952 RS232 Data Kit for Palm III / V S8953 Bluetooth PC Card SYN6154 Bluetooth USB Adapter for PC SKN6154 Easy Install Car Kit SYN8597 Easy Install Car Kit SYN9169 V eh ic le Power Adapter SYN7818 Headset, Silver Earbud AAYN4264 Headset, Boom SYN8146 Headset, Retractable SYN8284 Headset, with Send/End SYN8419 Headset, FM Stereo Radio SYN8609 MP3 Player (CE Bus) SYN8692

6881039B25 January 08, 2002 43

Page 48

Part Number Charts

44 January 08, 2002 6881039B25

Page 49

1 and 2 Index

Level III Service Manual Index

C23 6881039B25

Index

alert settings 12 antenna, removing and replacing

battery

charge indicator

function battery cover, removing and rep lac in g battery, removing and replacing

caller ID 9 Canadian Interference-Causing Equipment regulations changes

product commands, manual test mode copyrights

computer software cover plate, removing and replacing

identification

international mobile station equipment identity mechanical serial number product

identification, labels

IMEI Introduction

keypad, removing and replacing 26

LCD 10 liquid crystal display (LCD)

manual test mode 35 menu structure microphone, removing and replacing model-specific part numbers

MSN

daughter PC board, removing and replacing 24 disassembly display flex, disconnecting display module, removing and replacing

exploded view diagram 40 exploded view parts list

FCC rules 1 features

caller ID

Personal Information Managem ent

SIM Toolkit

text entry

voice recognition

Wireless Access Protocol (WAP)

housing cover rear, removing and replacing 20

names

product

operation 10

alert settings battery controls, indicators, and I/O connectors

icons

Alert Setting Indicator battery charge indicator GPRS Indicator In Use Indicator Menu Indicator message message waiting indicator real time clock roam indicator signal strength voice message waiting indicator voicemail

LCD menu navigation menu structure

11 11 11

11 11

6881039B25 January 08, 2002 Index-1

Page 50

Index

operations

icons

Battery Level Indicator

overview, product

parts

exploded view diagram exploded view parts list model-specific part numbers

replacement parts personal information management product

changes

identification

names product overview

features publications, related

Real Time Clock Battery, removing and replacing 25 rear housing cover, removing and replacing rear transceiver housing, removing and replacing regulatory agency compliance related publication s removing

antenna

battery

battery cover

cover plate

daughter PC board

display module

keypad

microphone

Real Time Clock Battery

rear housing cover

rear transceiver housing

SIM

transceiver board replacement parts

ordering replacing

antenna

battery

battery cover

cover plate

daughter PC board

display module

keypad

13, 16

4 22

25 21

microphone Real Time Clock Battery rear housing cover rear transceiver housing

SIM transceiver board

revisions

service manual

serial number

mechanical

service manual

about audience conventions revisions scope

service policy

customer support out of box failure product support

shut down

upon battery removal SIM Toolkit SIM, description SIM, removing and replacing specifications subscriber identity module (SIM) support

customer

product

test equipment 15 text entry tools, disassembly transceiver board, removing and replacing troubleshooting

manual test mode

manual test mode commands

troubleshooting chart

voice activation 8

WAP (Wireless Access Protocol) 8 warranty service

Index-2 January 08, 2002 6881039B25

Page 51

Page 52

MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc

Truesync is a trademark of Starfish Software, Inc..

® Reg. U.S. Pat. & Tm. Off.

ã 2002 Motorola, Inc.

Personal Communications Sector,

1500 Gateway Blvd.

Boynton Beach, FL 33426-8292

Printed in U.S.A. 1/02

@6881039B25@

6881039B25-O

Page 53

RF1 SCHEMATIC

Page 54

RF2 SCHEMATIC

Page 55

BOARD LAYOUT - PAGE 1/2

Page 56

BOARD LAYOUT - PAGE 2/2

Page 57

INTERFACE SCHEMATIC

Page 58

U3000 SCHEMATIC

Page 59

U1000 SCHEMATIC