Date: 04.09.2006
Title: Troubleshooting-Guide V3i / V3_05 Page: 22 / 22
Repair Support Information
© Copyright 2003-2006 Motorola Inc. All Rights reserved.
Motorola internal use
Flash procedures for V3_05
Note: To using all 1FF files phone switch only in Flashmode when a Display is connected!
Note: It is very important to do a restart after every flash process! Otherwise the phone will
start up in flash mode again.
Software update
Following steps are necessary to update the Software to latest approved Software:
- unlock phone ( if subsidy locked)
- flash customer specific 1FF superfile (example: DC One File Flash:
R4515_G_08.BD.43R_PDS005_LP0039_DRM0101_JPJAVA_G_08_R4515_06_00_02R_SE6770AXXF1081_1FF.S
BF
- after restart:
- take out of “ in Factory” – if necessary
- do Master Reset/Master Clear
Recovering Flash Memory in Forced Flash Mode
If the phone doesn’t start because of corrupted software it might be possible to recover it:
- connect phone to EMU – cable while pressing “*” and “#”
The phone should start in flash mode now: S Flash Neptune
- flash1FFsuperfile(example:DCOneFileFlash:
R4515_G_08.BD.43R_PDS005_LP0039_DRM0101_JPJAVA_G_08_R4515_06_00_02R_SE6770AXXF1081_1FF.S
BF
- after restart:
- do Master Reset/Master Clear
If the phone doesn’t start in flash mode or as: S Blank Rainbow Neptune, there is a problem.
Please follow troubleshooting instructions as described in the TON01 section of the
Troubleshooting-Guide.
Image flash
Following steps are necessary to flash a phone with blank (new) flash memory:
- connect phone to EMU-cable
- phone will start in flash mode as S Blank Neptune
- flash image file ( example: image file:
R 4515_G-08.BD.22I_RFDI_LP0003_DRM0101_GMTV3xx050AA03F_image
- after restart:
- write and save Primary Subsidy, Secondary Subsidy and Service Password
- write and save IMEI
- write and save Serial Number and Bluetooth- address
- upgrade: flash latest approved costumer software as 1FF file
- after restart:
- take out of “In Factory”
- perform a Master Reset/Master Clear
- do a complete phasing/call processing