Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola V220
GSM wireless phone.
This guide is a companion to the Start Here user’s guide that is packaged with the Motorola V220 GSM wireless phone. Refer to
the Start Here guide for general information about using the phone. This guide contains information about topics and features
that are not covered in detail in the Start Here guide.
Note:
This guide is not a replacement for the Start Here guide that you received with your wireless phone. You should retain your Start Here guide. The
Start Here guide contains important safety, instructional, and general information on the use of your wireless phone that is not included in this guide. You are encouraged to review your Start Here guide whenever you have any questions concerning the use of your phone.
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Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
information or specifications without notice. The contents of Motorola’s user's guides are provided “as is.” Except as required by applicable law, no
warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose,
are made in relation to the accuracy, reliability, or contents of this guide.
Caution:
Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the user’s authority to operate the equipment.
Manual Number: 6809482A71-0
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Menu Map
Main Menu
n
Phonebook
s
Recent Calls
• Received Calls
• Dialed Calls
• Notepad
•Call Times
•Call Cost
• Data Times
• Data Volumes
e
Messages
• Create Message
• Message Inbox
•Voicemail
• Browser Msgs
• Info Services
• Quick Notes
•Outbox
• Drafts
• MMS Templates
É
Office Tools
• SIM Tool Kit Apps *
•Calculator
• Datebook
•Shortcuts
•Alarm Clock
•Chat
• Dialing Services
• Fixed Dial
•Service Dial*
Q
•Quick Dial*
Games & Apps
á
Web Access
•Browser
• Web Shortcuts
• Stored Pages
•History
• Go To URL
•Browser Setup
• Web Sessions
h
Multimedia
• Themes
• Camera
•Pictures
• Sounds
• MotoMixer
• Videos
ã
IM
• Log In
• Offline Convs.
• Offline Settings
•Help
w
Settings
• (see next page)
* optional features
This is the standard main
menu layout. Menu
organization and feature
names may vary on your
phone. Not all features may
be available on your phone.
variety of media objects, including text, photos,
pictures, animations, sounds, voice records, and
video clips.
Setting Up the Message Inbox
You must set up your message inbox before you can send
and receive messages.
Note:
Usually, your service provider has already set up the
message inbox for you.
Find the Feature
To set up the message inbox, configure the following
settings. Actual field names and values may vary
depending on the technologies available to your service
provider. Some settings may not be available for all phone
models.
OptionDescription
MMS Message Setup
•
Hide Fields
: Specify which fields are hidden when
composing a multimedia message or letter.
•
Autosignature
: Create a signature you can append to
outgoing multimedia messages and letters.
•
Download
: choose to download new messages
automatically, or to
•
Filter
: Reject incoming multimedia messages and
letters from specific senders.
•
Expire After
: Number of days your network should
attempt to send undelivered multimedia messages
and letters.
•
Reply Type
: Standard type of reply to send to a
received MMS message—(SMS) short text
message, multimedia message, or multimedia letter.
•
Size Limit
: Maximum size of incoming multimedia
message to be downloaded to your phone.
•
Server Info
: Select the server you want to use
(information may be viewable only).
Inbox View
Srvce Center No
Auto Cleanup
M
>
Messages
M
>
Message Setup
Set up the following Multimedia
Messaging Service (MMS)
features:
Defer
(see page 8).
Display sender or subject
information with a multimedia
message or letter.
Number of the service center that
handles your outgoing text
messages.
Specify the number of days you
want to keep messages in the
inbox, or number of messages
you want to keep.
OptionDescription
Email Gateway
Port number for the email gateway
that handles your outgoing email
messages (required to send a text
message to an email address).
SMS Alert
Activate or deactivate reminders
and alerts for Short Message Service (SMS) text messages that
you receive during a call.
Use GPRS
Use a high-speed GPRS
connection to send and receive
text messages.
Sending a Text Message
You can send an SMS text message to other
032380o
wireless phone users, and to email addresses.
Find the Feature
PressTo
1
keypad keys
or
INSERT
(+)insert a quick note, picture,
2OK(+)store the message
3
S
4
SELECT
(+)select
or
ADD
(+)add a phonebook entry to the
5
CHANGE
(-)select
6
keypad keysenter the subject
7OK(+)store the subject
M
>
Messages
>
Create Message
>
New Short Msg
enter the text message
animation, sound, or contact
information
scroll to a
Highlight
Send To
option:
[One Time Entry]
to enter
one or more phone numbers
and/or email addresses.
Highlight
[New Phonebook Entry]
enter a number/address and
add it to the phonebook
Or highlight an existing
phonebook entry.
[One Time Entry]
[New Phonebook Entry]
or
recipients list
Press
DONE
(+) to store the
numbers/addresses you add.
Subject
Messages
to
5
Page 8
PressTo
8
SEND
(+)
send the message
or
M
send the message, view
message details, save the
message in the drafts folder,
or cancel the message
Sending a Quick Note Text
Message
Quick notes are prewritten text messages that
032380o
you can send quickly (for example,
can also create new quick notes.
Messages
Find the Feature
PressTo
1
S
2
READ
(+)
or
M
The
Quick Note Menu
can include the following options:
M
>
scroll to the quick note
read the quick note
open the Quick Note Menu to
perform other procedures
On my way
Messages >Quick Notes
). You
PressTo
4
SELECT
(+)display a list of items you can
insert
5
S
6
SELECT
(+)select the file type
7
S
8
SELECT
(+)insert the file
scroll to
Sound, Soundtrack, Video, Quick Note
Contact Info
Picture, Voice Record
, or
highlight the file you want
To add another slide to the
message, continue to step 9.
9
M
open the
MMS Menu
new slide
10
11
S
SELECT
(+)display a list of items you can
scroll to
Insert
insert
12
13
S
SELECT
(+)insert a new slide after the
scroll to
New Page
current slide
Repeat steps 1 to 8 to enter
contents for the new slide.
To edit the multimedia message, press
MMS Menu
. The
MMS Menu
can include the following options:
MMS Templates
to insert a
M
to open the
,
,
OptionDescription
New
Edit
Delete
Send
Create a new quick note.
Edit the quick note.
Delete the quick note.
Open a new message with the
quick note in the
Msg
field.
Sending a Multimedia Message
An MMS multimedia message contains one or
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more slides with text and embedded media
objects, synchronized in a single presentation.
You can send the message to other wireless
phone users, and to email addresses.
Tip:
The layout of all slides is determined by the layout of
the first slide to contain both text and a picture or video
clip. Place the cursor in the first half of the slide text to
insert a picture or video clip above the text. Place the
cursor in the second half of the slide text to insert a picture
or video clip below the text.
Find the Feature
PressTo
keypad keysenter slide text
1
2
M
3
S
M
>
Messages
>
Create Message
>
New Multimedia Msg
open the
MMS Menu
scroll to Insert
OptionDescription
Insert
Delete Audio
Insert a
Soundtrack, Video, New Page, Quick Note
or
Picture, Voice Record, Sound
MMS Template
.
Delete the sound file attached to
the current slide.
Delete Page
Preview
Set Page Timing
Delete the current slide.
Play the multimedia message.
Set the number of seconds each
slide is displayed.
Next Page
Previous Page
Entry Mode
Entry Setup
Advance to next slide.
Go back to previous slide.
Select the text entry method.
Set primary and secondary text
entry methods.
When you finish composing the multimedia message:
PressTo
1
OK
(+)store the message
2
S
scroll to a
Highlight
Send To
option:
[One Time Entry]
to enter
one or more phone numbers
and/or email addresses.
Highlight
[New Phonebook Entry]
enter a number/address and
add it to the phonebook.
Or highlight an existing
phonebook entry.
,
,
to
6
Page 9
PressTo
3
SELECT
(+)select
[One Time Entry]
[New Phonebook Entry]
or
or
ADD
(+)add a phonebook entry to the
recipients list
Press
DONE
(+) to store the
numbers/addresses you add.
4
S
5
CHANGE
(-)select
6
keypad keysenter the subject
scroll to
Subject
032380o
Subject
7OK(+)store the subject
8
CHANGE
9
10
11
12
13
14
15
16
17
18
(-)select
S
SELECT
(+)select the file type
S
SELECT
(+)attach the file
BACK
(-)return to the message editor
S
CHANGE
(-)select
ADD
(+) or
REMOVE
(+)
DONE
(-)return to the message editor
SEND
(+)
Attachments
scroll to
Picture, Sound
, or
Video
highlight the file you want
scroll to
Receipt
Receipt
activate/deactivate the
delivery report
send the message
or
M
send the message, view
message details, save the
message in the drafts folder,
or cancel the message
Using MMS Templates
MMS templates are multimedia message
032380o
templates with preloaded media content. You can
select an MMS template and use it as you would
for a multimedia message.
If a media object in a template cannot be edited, you will
be unable to highlight the object.
Find the Feature
M
>
Messages
>
Create Message
>
MMS Templates
Sending a Multimedia Letter
PressTo
keypad keys
enter text for the letter
or
INSERT
(+)insert a quick note, media
object, voice record, or
contact info
You can insert media objects into the letter as you type it.
Photos, pictures, and animations display in the letter.
Sounds and video clips are represented by a sound file or
video clip indicator.
To insert a media object at the cursor location:
PressTo
1
M
2
S
3
SELECT
(+)display a list of items you can
open the
scroll to
Msg
menu
Insert Options
insert
4
S
5
SELECT
(+)select the file type
6
S
7
SELECT
(+)insert the file
To edit the multimedia letter, press
menu. The
Msg
menu can include the following options:
scroll to
Video, Voice Record
Quick Note, Picture, Sound
, or
Contact Info
highlight the file you want
M
to open the
,
Msg
OptionDescription
Insert Options
Copy Text
Insert a
Voice Record
Quick Note, Picture, Sound, Video
, or
Contact Info
Copy some letter text.
,
.
Position the cursor at the start
Cut Text
location, press
the text, then press
Cut some letter text.
START
(+), highlight
COPY
(+).
Position the cursor at the start
Copy All Text
Cut All Text
Paste
location, press
the text, then press
Copy all letter text.
Cut all letter text.
Paste copied or cut text at the
START
(+), highlight
CUT
(+).
cursor location.
Entry Mode
Entry Setup
Select the text entry method.
Set primary and secondary text
entry methods.
Messages
An MMS letter can contain media objects inserted
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within a text message, and/or media objects
attached to the message. You can send the letter
to other wireless phone users, and to email
addresses.
Find the Feature
M
>
Messages
>
Create Message
>
New Letter
7
Page 10
When you finish composing the letter:
PressTo
1
OK
(+)store the letter
2
S
scroll to a
Highlight
Send To
[One Time Entry]
one or more phone numbers
and/or email addresses.
Highlight
[New Phonebook Entry]
enter a number/address and
add it to the phonebook
Or highlight an existing
phonebook entry.
3
SELECT
Messages
(+)
or
(+)add a phonebook entry to the
ADD
select
[One Time Entry]
[New Phonebook Entry]
recipients list
4
DONE
(-)store the numbers/addresses
5
S
6
CHANGE
(-)select
7
keypad keysenter the subject
scroll to
Subject
Subject
8OK(+)store the subject
9
CHANGE
10
11
12
13
14
15
16
17
18
19
(-)select
S
SELECT
(+)select the file type
S
SELECT
(+)attach the file
BACK
(-)return to the message editor
S
CHANGE
(-)select
ADD
(+) or
REMOVE
(+)
DONE
(-)return to the message editor
SEND
(+)
Attachments
scroll to
Picture, Sound
highlight the file you want
scroll to
Receipt
Receipt
activate/deactivate the
delivery report
send the message
or
M
send the message, view
message details, save the
message in the drafts folder,
or cancel the message
Viewing the Status of Sent
Messages
Messages that you send are stored in the outbox.
Find the Feature
Messages in the outbox are sorted from newest to oldest.
The following indicators show message status:
<
= sending in progress
>
= sending failed
M
>
Messages >Outbox
i
= sent
option:
to enter
or
, or
Video
to
For additional information, highlight a message and press
M
>
Message Status
.
Tips For Sending Messages
•
Press # to select a text entry method when you enter
message text.
•
When you enter a text message, a counter at the top
of the display switches between the number of pages
you have written (preceded by a
*
), and the number of
characters left on the current page. Network charges
are based on the number of pages sent.
•
When you enter a multimedia message or multimedia
letter, a counter at the top of the display shows the
current message/letter size. Network charges are
based on the size of the message/letter.
•
When you manually enter phone numbers and/or
email addresses in the
space between each entry. Press
To
field, you must insert a
S
to the right to
insert a space between each phone number or email
address.
Receiving a Message
When you receive a message, your phone
032380o
displays the
New Message
PressTo
READ
(+)open the message
If reminders are turned on, your phone sends a reminder
at regular intervals until you close the new message
notification, read the message, or turn off your phone.
When your phone displays
some existing messages from your inbox, outbox, or drafts
folder to receive new messages.
Multimedia messages that you receive can contain
different media objects:
•
Photos, pictures, and animations are displayed as you
read the message.
•
A sound file or video clip begins playing when its slide
is displayed. Use the volume keys to adjust the
volume as the sound file or video clip plays.
Note:
In a multimedia letter, you may have to highlight
an indicator embedded in the text to play a sound file
or video clip.
•
Attached files are added to the end of the message.
To open the attachment, highlight the file indicator/
filename and press
PLAY
(+) (sound file or video clip), or
such as phonebook or datebook entry, or unknown file
type).
g
(message waiting) indicator and a
notification, and sounds an alert.
Memory is Full!
VIEW
(+) (image file type),
, you must delete
OPEN
(+) (object
8
Page 11
Reading, Locking, or Deleting a
Message
Messages in the message inbox are sorted from newest to
oldest. The following indicators show message status:
h
= unread
j
= read
{
= read and locked
The oldest messages are deleted automatically as
specified by the inbox
message, you should lock it to prevent it from being
deleted during cleanup.
Find the Feature
PressTo
1
S
2
READ
(+)
or
M
The
Message Menu
can include the following options:
OptionDescription
Call Back
Call the number in the message
header or embedded in the
message.
Go To
Launch the micro-browser and go
to a Web address (URL)
embedded in the message.
Replay
Reply
Replay a multimedia message.
Open a new message, with the
sender’s number or email address
in the
Reply To All
Open a new message, with the
sender’s number/address in the
field, and all other recipients listed
in the
Forward
Open a copy of the message, with
an empty
Lock
or
Unlock
Store
Lock or unlock the message.
Display a list of storable items,
including inserted and attached
files, and the sender’s number or
email address.
Delete
Create Message
Delete the message.
Open a new message.
n
= unread (with
attachment)
l
= read (with
attachment)
o
= read and locked
(with attachment)
Cleanup
setting. If you want to save a
M
>
Messages >Message Inbox
scroll to the message
open the message
open the Message Menu to
perform other procedures
To
field.
Cc
field.
To
field.
To
OptionDescription
Chat
Start a chat session with the
sender.
Setup
Open the message inbox setup
menu.
Storing an Object from a
Message
To store a media object contained in a multimedia
032380o
message or letter, go to the slide that contains the
object, or highlight the object in the letter, and
then:
PressTo
1
M
2
S
3
SELECT
(+)display a list of storable items
4
S
5
SELECT
(+)display the name of the
open the
scroll to
scroll to
Message Menu
Store
File
object(s) in the current slide,
or the name of the highlighted
object in the letter
6
S
highlight the object filename,
if necessary
7
STORE
(+)view storage options
8
S
scroll to
Apply as Wallpaper
Apply as Screen Saver
Apply as Ring Tone
Apply as Power Up Animation
Store Only
,
, or
,
,
(only
options appropriate to the file
type are listed)
9
SELECT
(+)perform the storage option of
your choice
Reading Browser Messages
Your network’s Web server can send you browser
032380o
messages that you can read in your microbrowser.
When you receive a browser message, your phone
displays the
New Browser Message
PressTo
1
GO TO
or
EXIT
To view your browser messages at any time:
Find the Feature
g
(message waiting) indicator and a
notification, and sounds an alert.
(+)
launch the micro-browser and
view the message
(-)close the new message
notification
M
>
Messages >Browser Msgs
Messages
9
Page 12
PressTo
1
S
2
SELECT
(+)open the message
scroll to a message
Reading Information Service
Messages
Information service messages are broadcast
032380o
messages that you can receive, such as stock
updates or news headlines.
Setting Up the Information Services
Message Inbox
Messages
You must set up your information services message inbox
before you can receive information services messages.
Note:
Usually, your service provider has already set up the
information services message inbox for you.
PressTo
14
15
16
17
18
S
DONE
(-) return to the cell broadcast
CHANGE
(+)change the
S
DONE
(-) save the information services
scroll to
and set the languages in
which you want to accept cell
broadcasts
menu when you are finished
setting broadcast languages
scroll to the number of days
you want to keep messages
in the inbox, or the number of
messages you want to keep
message inbox settings
Lang2
through
Note:
You cannot change
the
Lang1
setting.
default phone language
set on the
Auto Cleanup
Lang1
Initial Setup
Lang4
is the
menu.
setting
Find the Feature
PressTo
1
CHANGE
(+)change the
2
S
3
SELECT
(+) select the service setting
4
SELECT
(+) select
5
S
6
BACK
(-) return to the cell broadcast
7
CHANGE
(+) change the
8
keypad keys enter the quick view channel
9OK(+)store the quick view channel
10
CHANGE
(+)change the
11
S
12
SELECT
(+)store the save setting
13
CHANGE
(+)change the
M
>
Messages
M
>
Info Srvc Setup
Service
setting
scroll to On or
broadcasts on or off
Note:
provide an additional
Browser Services
this menu.
See page 35.
subscription channels
scroll to an active channel
that you want to disable, or
scroll to
new channel
menu when you are finished
setting subscription channels
number
number
scroll to
whether you want to save
single-line quick view
messages in the inbox
Off
to turn cell
Your phone may
option on
Active Channels
[New Channel]
Yes
to set the
Quick View
Save Q.View
or No to set
Languages
to add a
channel
setting
setting
Receiving an Information Services
Message
When you receive a lengthy information services
message, your phone displays the
indicator and a
PressTo
READ
If the new message is a short quick view message, it
displays in your screen.
See page 11).
If reminders are turned on, your phone sends a reminder
at regular intervals until you close the new message
notification, read the message, or turn off your phone.
When your phone displays
some existing messages from your inbox, outbox, or drafts
folder to receive new messages.
New Message
(+)open the message
notification, and sounds an alert.
Memory is Full!
h
(message waiting)
, you must delete
Reading, Locking, or Deleting an
Information Services Message
Messages in the information services message inbox are
sorted from newest to oldest. The following indicators
show message status:
h
= unread
{
= read and locked
The oldest messages are deleted automatically as
specified by the inbox Cleanup setting. If you want to save
a message, you should lock it to prevent it from being
deleted during cleanup.
Find the Feature
M
j
=read
>
Messages >Info Services
10
Page 13
PressTo
1
S
2
READ
(+)
scroll to the message
open the message
or
M
open the
Info Srvc Menu
to
perform other procedures
The
Info Srvc Menu
can include the following options:
OptionDescription
Call Back
Call the number in the message
header or embedded in the
message.
Go To
Launch the micro-browser and go
to a Web address (URL)
embedded in the message.
Forward
Lock
or
Unlock
Store Number
Store Address
Open a copy of the message, with
an empty
To
field.
Lock or unlock the message.
or
Open a new phonebook entry with
the message’s embedded number
or email address in the
No.
or
Email
field.
Delete
Delete All
Setup
Delete the message.
Delete all inbox messages.
Open the information services
message inbox setup menu.
Read and Save a Quick View Message
Quick view messages are short information service
messages that display in your screen. Your phone alerts
you when you receive a new quick view message.
PressTo
1
keypad keysenter your
2OK(+)submit your
3
keypad keysenter your
IM ID
IM ID
Password
(case-
sensitive)
4OK(+)submit your Password
Tip:
To log in
automatically next time,
scroll to
>
Offline Settings
Auto Login
after you submit
your password.
5
S
6
SELECT
(+)view the
Your
Contact List
•
Conversations
is sorted by online status:
display first. These are online IM users
having active conversations with you. Press
scroll to your
Contact List
Contact List
VIEW
(+)
to open your conversation with them.
•
Online Contacts
send the person a message. A
are logged in to IM. Press
_
(busy) indicator
SEND IM
(+) to
shows that someone is busy and unable to respond.
•
Offline Contacts
are logged out of IM. An & (alert)
indicator shows that you have set an alert for the
person. You can press
SEND IM
(+) to send a message,
in case the person has logged in since you refreshed
your list.
Note:
To refresh your
Contact List
, press M >
Refresh List
while viewing the list.
Sending and Receiving Instant Messages
When you log in to IM, you can exchange messages with
other IM users.
Messages
Action
Read the quick view message, then press O to
delete it.
If the message is more than 2 lines, you can press
SAVE
(
) to save it in your information services inbox. To
automatically save quick view messages, see page 10.
Note:
Broadcast or browser services send quick view
messages on quick view channels. To set up a quick view
channel, see page 10.
Using Instant Messaging
Use instant messaging to exchange messages in
032380o
real time with other wireless phone users. The
messages you send display immediately on the
other users’ phones.
Logging In To IM
Find the Feature
M
>IM >
Log In
-
PressTo
1
S
scroll to a name on the
Contact List
2
SEND IM
(+)
or
VIEW
(+)open a conversation in
start a conversation with the
person
progress
3
keypad keysenter message text
4
SEND
(+)send the message
Your phone displays the conversation history, where you
can see the text you sent and the person’s replies as they
arrive. In the conversation display, you can:
11
Page 14
PressTo
BACK
(-)return to the
Contact List
can open more conversations
O
return to the home screen, without
logging out of IM or closing the
conversation
Note:
Your phone displays
New IM
if you receive a message
while on the home screen or in
another application.
M
>
Contact Info
view the screen name and online
status of the person in this
conversation
M
>
Add Contact
Messages
M
>
End Conversation
Note:
If you log out of IM, you can still view the
conversation text by pressing
add the screen name to your
Contact List
end the conversation
M
>IM >
the home screen. Turning off your phone erases the
conversations.
, where you
Offline Convs.
d
from
IM Online
The
press
menu displays when you log in, and when you
BACK
(+) from your
Contact List
.
Setting Your IM Alert
IM can sound an alert when new messages arrive, or
when a person for whom you have set an alert logs in to
IM.
To turn the IM alert on or off, select
the
IM Online
menu.
Settings >Set Sounds
from
Logging Out of IM
Select
Log Out
from the
IM Online
menu.
Using Chat
You can exchange text messages in real time with
032380o
another wireless phone user in a chat session.
The messages you send display immediately on
your chat partner’s phone.
Start a Chat Session
Find the Feature
M
M
>
Chat
>
New Chat
Setting Your Online Status
When you log in to IM, your online status is visible to other
IM users. To set your online status:
PressTo
1
S
2
SELECT
(+)select the option
3
S
4
SELECT
(+)select the status setting
scroll to
scroll to
My Status
Available, Busy
, or
Invisible
Setting Up IM
Adding and Removing Contacts
To add a name, open your
press
M
>
Add Contact
enter the new screen name and press
an error if it cannot verify the name on the server.
To remove a name from your
and press
M
>
Delete Contact
Setting an Alert for Offline Contacts
To receive notification when someone logs in to IM,
highlight the name in your
>
Set Online Alert
.
Setting Your Busy Message
If you are logged in to IM but not responding to new
messages, you can set the
next to your name in everyone else’s
IM Online
menu, select
To create or edit a busy message that is automatically sent
to IM users attempting to contact you, select
from the
IM Online
menu.
Contact List
or a conversation and
. If you are not in a conversation,
OK
(+). IM returns
Contact List
, highlight the name
.
Contact List
_
My Status >Busy
and press M
(busy) indicator to display
Contact List
. From the
.
Busy Message
PressTo
1
keypad keysenter your
2OK(+) submit your
3
S
4
keypad keys
or
BROWSE
(+)select a number from the
scroll to
enter your chat partner’s
phone number
Chat Name
Chat Name
To
phonebook or recent calls
lists
5OK(+)store the number
6
S
7
keypad keys
scroll to
Msg
enter your first chat message
or
INSERT
(+)insert a quick note
8OK(+)send the chat message
When your chat partner
replies, the reply displays
below your text.
9
CHAT
(+)enter a reply to your partner
10OK(+)send your reply
•
You can start a chat session from a text message.
Press
M
and select
the sender’s
•
When your phone displays
Reply To
Chat
to start a new session with
number in the To field.
Memory is Full!
, you must
delete some existing messages from your inbox,
outbox, or drafts folder to receive new chat messages.
12
Page 15
Using the Chat Log
Ending a Chat Session
The chat log displays the messages exchanged in a chat
session.
Chat Text
Chat Name
Press S to
scroll and see
more text.
032492o
Chat
Katy>Will you be at
the meeting today?
Carlo>What time?
<
Katy>10am
EXITCHAT
Newest
messages
display at
bottom of log.
Message
< =
> =
Status:
sending
failed
Press
M
Enter reply.Exit chat.
to open sub-
menu.
Using the Chat Menu
During a chat session, press M to open the
perform the following procedures:
OptionDescription
New Chat
Call Partner
Call Number
Store Number
End Chat
Go to Top
Go to Bottom
Clear Log
Re-send
Send Message
Open a new chat session.
Call your chat partner.
Call the number listed in the chat
log.
Create a phonebook entry for the
number listed in the chat log.
End the chat session.
Go to the top of the chat log.
Go to the bottom of the chat log.
Clear all text from the chat log.
Re-send your most recent chat
message, if it failed.
Create a new chat message.
Chat Menu
to
PressTo
1
M
2
S
3
SELECT
(+)select
4
YES
(-) end the chat session
A chat session also ends when you turn off the phone,
answer an incoming call, or start a new chat session.
Your chat partner is not notified when you end a chat
session. If your partner sends more chat text, the phone
treats it as an incoming text message, with your chat
partner’s chat name at the beginning of the message.
If you exit the chat log without selecting
chat partner sends another message, your phone notifies
you and adds it to the chat log. You can re-enter the
session by returning to the chat log.
open the
scroll to
End Chat
Chat Menu
End Chat
End Chat
, and your
Messages
Responding to Chat
When you receive a chat message, your phone displays
Chat from chat name, and sounds an alert.
PressTo
ACCEPT
(+)accept the chat session
IGNORE
(-)refuse the chat session
If reminders are turned on, your phone sends a reminder
at regular intervals until you respond to the chat
notification or turn off your phone.
If you receive another chat request during a chat session,
the new request displays as an incoming text message,
with the requestor’s chat name at the beginning of the
message.
13
Page 16
Setting Up Your Phonebook
You can store a list of names and phone numbers or email
addresses in your phone’s electronic phonebook.
To see the names in your phonebook, press
>
Phonebook
press
from the home screen. Scroll to a name and
VIEW
(+) to view the following details for the
phonebook entry.
Voice Name
Entry Name
indicator
indicates a
recorded voice
name.
032494o
TVCarlo Emrys
212-555-1212
Speed No.15# (P)
$
= work
U
= home
S
= main
h
= mobile
Z
= fax
p
= pager
[
= email
.
Note:
Entries stored on the SIM card only have
Store To
, and
Speed No.
Category: General
BACKEDIT
Press
M
open
submenu.
Return to list.
information.
to
Edit entry.
Creating a Phonebook Entry
To store a phone number or email address in the
phonebook:
Setting Up Your Phonebook
Find the Feature
Shortcut:
press
Enter a phone number in the home screen, then
STORE
(+) to create a phonebook entry with the
number in the
No.
field.
You can store an entry on your phone or on the SIM card.
A phone number or email address is required for a
phonebook entry. All other information is optional. You can
enter the following information for a phonebook entry.
M
M
>
Phonebook
>
New >Phone Number
Email Address
M
Phone
Number or
email
address
Speed Dial
Number
(P) stored in
phone
(S) stored in
SIM
Name, No.
or
OptionDescription
Name
Specify the entry name.
Press
M
to select a text entry
method.
Category
Set the category to which the
entry belongs (
General
, or
Business, Personal
VIP
).
,
You can set the phonebook to
display all entries, or display only
entries in a specified category
(see page 17).
Note:
The
Category
option is not
available for entries stored on the
SIM card.
No.
or
Email
Specify the entry’s phone number
or email address (maximum 40
characters).
Type
Set the entry type.
The
Type
option is not available for
email entries, or for entries stored
,
Store To
Voice Name
on the SIM card.
Set the entry’s physical storage
location (
Phone
or
SIM
).
Record a voice name for the entry.
The
Voice Name
option is not
available for entries stored on the
SIM card.
Speed No.
Change the default speed dial
number for the entry, if desired.
Ringer ID
Set a distinctive ringer alert for the
entry.
Your phone sounds the ringer
alert when you receive a call from
this phone number. To activate
ringer IDs, see page 19.
Note:
The
Ringer ID
option is not
available for entries stored on the
SIM card.
Picture
Assign a picture caller ID photo or
picture to the entry.
Your phone displays the picture
when you receive a call from this
phone number.
Note:
The
Picture
option is not
available for entries stored on the
SIM card.
MORE
Create another entry under the
same
Name
.
You must use a different Type
identifier for each number.
14
Page 17
When you are finished entering information, press
to store the entry.
DONE
(-)
Creating a Group Mailing List
You can create a group mailing list consisting of multiple
phone numbers and email addresses previously stored in
the phonebook. Mailing lists make it easy for you to send a
text message to multiple recipients simultaneously.
Find the Feature
A name is required for a mailing list entry. The mailing list
must contain at least one member. You can enter the
following information for a mailing list entry.
OptionDescription
Name
Category
Members
Voice Name
Speed No.
When you are finished entering information, press
to store the mailing list as a phonebook entry.
M
>
Phonebook
M
>
New >Mailing List
Specify the mailing list name.
Press
M
to select a text entry
method.
Set the category to which the list
belongs (
VIP
You can set the phonebook to
display all entries, or display only
entries in a specified category
(see page 17).
Open the list of phonebook entries
that you can add or remove from
the mailing list.
Record a voice name for the
mailing list.
Change the default speed dial
number for the mailing list, if
desired.
Note:
list on the SIM card.
Business, Personal, General
).
You cannot store a mailing
, or
DONE
(-)
PressTo
M
>
Insert Pause
M
>
Insert Wait
M
>
Insert 'n'
You can store a maximum of 40 digits for a phonebook
entry stored on the phone. The maximum number may
vary for entries stored on the SIM card. Each character
counts as one digit.
You cannot store a number that contains a
on the SIM card.
insert a p (pause) character
Your phone dials the preceding
digits, waits for the call to connect,
then dials the remaining digit(s).
Note:
If your phone does not
recognize the first pause
character, try 2 (
insert a w (wait) character
Your phone dials the preceding
digits, waits for the call to connect,
then prompts you for confirmation
before it dials the remaining
digit(s).
insert an n (number) character
Your phone prompts you for a
number before dialing the call.
The number you enter is inserted
into the dialing sequence in place
of the n character.
pp
).
w
or n character
Recording a Voice Name For a
Phonebook Entry
You can record a voice name for a new or existing
phonebook entry. A voice name lets you call the
phonebook entry using voice dial.
Note:
You cannot record a voice name for an entry stored
on the SIM card.
Tip:
Make your recording in a quiet location. Hold the
phone about 4 inches (10 centimeters) from your mouth,
and speak directly into the phone in a normal tone.
Setting Up Your Phonebook
Storing a PIN Code With a
Phone Number
You can store a PIN code with the phone number for calls
that require additional digits (for example, to make a calling
card call, or to retrieve voicemail or answering machine
messages). Insert one or more of the following characters
in the dialing sequence to ensure that the number dials
and connects properly:
Find the Feature
Action
1
Press S to scroll to the entry.
2
Press
VIEW
(+) to view entry details.
3
Press
EDIT
(+) to edit the entry.
4
Press S to scroll to
5
Press
RECORD
6
Press and release the voice key and say the
entry’s name (within 2 seconds) to record the
voice name.
7
When prompted, press and release the voice key
and repeat the name.
8
Press
DONE
(-) to store the voice name.
M
>
Phonebook
Voice Name
(+) to begin recording.
.
15
Page 18
Dialing a Phonebook Entry
Editing a Phonebook Entry
Use one of the following procedures to call a number (or
send a text message to an email address or mailing list)
stored in your phonebook.
Phonebook List
Find the Feature
PressTo
1
keypad key letter jump to entries that begin
2
S
3
N
M
>
Phonebook
with that letter (optional)
scroll to the entry
make the call
Voice Dial
Press and release the voice key and say the entry’s voice
name (within 2 seconds).
Storing Longer Numbers
A phonebook number can contain a maximum of 40 digits
and characters. You can create multiple phonebook entries
to store a dialing sequence that exceeds the 40-character
limit. Then you can send the entries in sequence to dial the
number.
To store a dialing sequence longer than 40 characters:
Action
1
Create a phonebook entry to store the first part
of the dialing sequence (for example, the number
for your long-distance service provider).
2
Setting Up Your Phonebook
To dial a dialing sequence stored as multiple phonebook
entries:
Create a second phonebook entry to store the
next part of the dialing sequence (for example,
the country code and phone number for an
international call).
3
Repeat step 2 as necessary to store the entire
dialing sequence. (For example, create a third
phonebook entry to store your calling card
number and PIN number.)
Action
1
Dial the first phonebook entry. Perform any
pause or wait tasks, if necessary, to complete the
dialing sequence. Your phone returns to the
home screen.
2
Press M >
3
Highlight the second phonebook entry, then
press
the dialing sequence.
4
Repeat steps 2 and 3 as necessary to send the
entire dialing sequence.
M
Phonebook
>
Send Tones
to reopen the phonebook.
to send the next portion of
Find the Feature
PressTo
1
S
2
VIEW
(+)view entry details
3
EDIT
(+)edit the entry
M
>
Phonebook
scroll to the entry
Press
M
to open the
Phonebook Menu to perform
various procedures on the
entry.
Deleting a Phonebook Entry
Find the Feature
PressTo
1
S
2
M
3
S
4
SELECT
(+)select
M
>
Phonebook
scroll to the entry
open the
scroll to
Phonebook Menu
Delete
Delete
Sorting the Phonebook List
You can sort your phonebook list by name (the standard),
speed dial number, voice name, or email address.
Note:
The voice name sort is identical to the name sort,
except that the entries with voice name tags display first.
Find the Feature
PressTo
1
M
2
S
3
SELECT
(+)select
4
S
5
CHANGE
(+)select
6
S
7
SELECT
(+)select the sort order
If you select
is complete.
If you select
want to view all numbers or just the primary number
for each name:
8
CHANGE
9
S
10
SELECT
11
DONE
To set an entry’s primary phone number, see the following
procedure.
Speed No., Voice Name
Name
(+)change view preference
(+)select the view preference
(-)set the view preference
M
>
Phonebook
open the
scroll to
scroll to
scroll to
Voice Name
, you must specify whether you
scroll to
All Contacts
Phonebook Menu
Setup
Setup
Sort by
Sort by
Name, Speed No.
, or
Email
, or
Email
, the procedure
Primary Contacts
,
or
16
Page 19
Tip:
When the phonebook list displays primary numbers
only, you can scroll to a name and press
view other numbers associated with the name.
S
left or right to
A name is required for the category. All other information is
optional. You can enter the following information for a
category.
Setting the Primary Number for
a Phonebook Entry
When you enter multiple phone numbers for the same
name, you can specify the primary number.
Find the Feature
PressTo
1
S
2
M
3
S
4
SELECT
(+)select
5
S
6
SELECT
(+)set the primary number
Depending on how the phonebook list is sorted, the
primary number is listed first, or is the only number that
displays for a phonebook entry.
M
>
Phonebook
scroll to the entry
open the
scroll to
scroll to the number you want
to set as the primary number
Phonebook Menu
Set Primary
Set Primary
Using Phonebook Category
Views
Setting the Phonebook Category View
You can view all entries in the phonebook list, or view only
the entries in the category you specify.
Find the Feature
PressTo
1
S
2
SELECT
(+)select the category view
3
DONE
(-)set the category view
Note:
The phonebook category view is reset to
time you turn the phone on.
Creating a New Category
Your phone includes several predefined phonebook
categories. You can create additional categories, and
customize the way your phone notifies you of incoming
calls from entries in different categories.
Find the Feature
M
>
Phonebook
M
>
Categories
scroll to
General, VIPs
category that you created
M
M
M
All, Business, Personal
, or another
>
Phonebook
>
Categories
>
New
,
All
each
OptionDescription
Name
Members
Ringer ID
Enter the category name.
Press
M
to select a text entry
method.
Open the list of phonebook entries
that you can add or remove from
the category.
Set a distinctive ringer alert for the
category.
Your phone uses the alert to notify
you when you receive a call from
an entry in this category. To
activate ringer IDs, see page 19.
A ringer ID for an individual entry
overrides the category alert.
Editing a Category
Find the Feature
PressTo
1
S
2
M
3
S
4
SELECT
(+) edit the category
Edit the category information as described in the previous
section.
•
You cannot edit the
•
You cannot edit the name of the
M
>
Phonebook
M
>
Categories
scroll to the category
open the
scroll to
All
Category Details
Edit
category.
General
category.
menu
Deleting a Category
Find the Feature
PressTo
1
S
2
M
3
S
4
SELECT
(+)delete the category
•
You cannot delete the All or General categories.
•
When you delete a category, all entries in the category
revert to General.
M
>
Phonebook
M
>
Categories
scroll to the category
open the
scroll to
Category Details
Delete
menu
Setting Up Your Phonebook
17
Page 20
Reordering Categories
You can reorder the items in the category list.
Find the Feature
PressTo
1
S
2
GRAB
(+)grab the category
3
S
4
INSERT
(+)insert the category
5
DONE
(-)store the reordered category
M
>
Phonebook
M
>
Categories
M
>
Reorder List
scroll to a category
move the category to a new
location in the list
list
PressTo
14
SELECT
(+)select the copy location
15
DONE
(-)copy the entries to the next
available speed dial numbers
in the selected location
(phone memory or SIM card)
If necessary, press
YES
(-) to
confirm the copy of phone
entries to the SIM card.
Checking Phonebook Capacity
You can see how much memory space remains for storing
phonebook and datebook entries on the phone, and how
many more phonebook entries you can store on the SIM
card.
Note:
You cannot move the
All
category.
All
remains the first entry in the category view list.
Copying Phonebook Entries
You can copy one or more phonebook entries to a new
speed dial location on the phone or SIM card. This
procedure does not delete the original entry.
The SIM card cannot store
or
Picture
information. When you copy an entry from the
phone to the SIM card, your phone prompts you for
confirmation before dropping this information and copying
the entry.
Find the Feature
Setting Up Your Phonebook
PressTo
1
S
2
M
3
S
4
SELECT
(+)select
5
S
6
SELECT
(+)select
7
CHANGE
(+)add more entries
8
S
9
ADD
(+)add the phonebook entry to
10
DONE
(-)store the entries
11
S
12
CHANGE
(+)select
13
S
Category, Type, Voice Name, Ringer ID
M
>
Phonebook
scroll to an entry you want to
copy
open the
scroll to
scroll to
Phonebook Menu
Copy
Copy
Entries
Entries
scroll to another phonebook
entry
the copy list
Repeat steps 8 and 9 to add
more entries to the list.
scroll to
scroll to
To
To
Phone Memory
always
or
SIM Card
Find the Feature
M
>
Phonebook
PressTo
1
M
2
S
3
SELECT
(+)select
,
open the
scroll to
SIM Capacity
Phone Capacity
SIM Capacity
Phonebook Menu
Phone Capacity
or
or
Your phone displays the
phone memory meter, or the
number of SIM card
phonebook entries available.
Setting 1-Touch Dial Preference
You can set 1-touch dial to call the entries in your phone
memory phonebook or the SIM card phonebook.
Find the Feature
PressTo
S
1
2
SELECT
(+)select the list
M
>
Settings >Initial Setup >1-
Touch Dial
scroll to the list you want
18
Page 21
Personalizing Your Phone
Personalizing a Ring Style
You can change the alerts that notify you of the following
events: incoming calls, text messages, voicemail
messages, data calls, fax calls, alarms, and reminders.
Any changes you make are applied to the current ring
style.
Find the Feature
Note:
Style represents the current ring style.
PressTo
1
S
2
CHANGE
(+)select the event
3
S
4
SELECT
(+)select the alert
M
>
Settings >Ring Styles
> style
Detail
scroll to the event
scroll to the alert you want
Activating Ringer IDs
When ringer IDs are turned on, your phone uses distinctive
ring tones to notify you of incoming calls or messages from
specific entries in your phonebook.
Note:
To assign a ringer ID to a new or existing phonebook
entry, see page 14.
Find the Feature
Note:
Style represents the current alert style.
PressTo
1
S
2
SELECT
(+)select the option
M
>
Settings >Ring Styles
> style
scroll to On or
Detail >Ringer IDs
Off
Setting Ringer or Keypad
Volume
Find the Feature
Note:
Style represents the current alert style.
PressTo
1
S
2
SELECT
(+)select the reminder alert
M
>
Settings >Ring Styles
> style
Detail >Reminders
scroll to
the reminder alert type, or
to turn off all reminders
Beep
or
Vibrate
to set
Off
Setting a Personal Greeting
Set a personal greeting that displays when you
032380o
turn on your phone.
Find the Feature
M
>
Settings >Personalize
>
Greeting
Setting Display Text
Text that displays in the home screen can be left justified or
centered.
Find the Feature
PressTo
1
S
2
SELECT
(+)select the text layout
M
>
>
scroll to
Settings >Personalize
Home Screen >Layout
Left Justified
or
Centered
Selecting the Clock View
You can display an analog clock or a digital time readout in
the home screen.
Find the Feature
M
>
Settings >Personalize
>
Home Screen >Clock
Personalizing Your Phone
Find the Feature
Note:
Style represents the current alert style.
PressTo
1
S
2
CHANGE
(+)select the option
3S left or right scroll to the desired volume
4OK(+)store the setting
M
>
> style
scroll to
Settings >Ring Styles
Detail
Ring Volume
Setting Reminders
A reminder is an alert that rings or vibrates at regular
intervals to notify you about a message that you have
received.
or
Key Volume
PressTo
S
1
2
SELECT
(+)select the clock view
scroll to
Analog
or
Digital
Showing or Hiding Menu Icons
Show or hide the menu feature icons that display in the
home screen. When you select Hide, the menu icons are
hidden but remain active in the home screen, and you can
press
S
to select them as usual.
Find the Feature
M
>
Settings >Personalize
>
Home Screen >Home Keys
>
Icons
19
Page 22
PressTo
1
S
2
SELECT
(+)select the option
scroll to
Show
or
Hide
Setting Menu Scroll Behavior
Set the highlight bar to stop or wrap around when you
reach the top or bottom of a menu list.
Personalizing Home Screen
Keys and Icons
In the home screen, the navigation key, smart key, and soft
keys (left
assign new menu items to these keys.
-
and right +) open menu items. You can
Find the Feature
PressTo
1
S
2
CHANGE
(+)select the icon or soft key
3
S
4
SELECT
(+)confirm the menu feature
M
>
Settings >Personalize
>
Home Screen >Home Keys
scroll to Up,
Left Soft Key, RightSoftKey
Smart Key
scroll to a menu feature
Down, Left, Right
, or
,
Setting the Menu View
Set your phone to display the main menu as graphic icons
(the default setting) or as a text-based list.
Find the Feature
PressTo
1
S
2
SELECT
(+)select the menu view
M
>
>
scroll to
Settings >Personalize
Main Menu >View
Icons
or
List
Personalizing the Menu
You can reorder the items in your phone’s main menu.
Find the Feature
M
>
Settings >Personalize
>
Main Menu >Reorder
Find the Feature
M
>
Settings >Initial Setup
>
Scroll
Resetting All Options
Reset all options back to their original factory settings,
except for the unlock code, security code, and lifetime
timer.
Find the Feature
M
>
Settings >Initial Setup
>
Master Reset
Clearing All Stored Information
Reset all options back to their original factory settings,
except
for the unlock code, security code, and lifetime
timer, erase all downloaded pictures, animations and
sound files, and clear all user settings and entries,
for information stored on the SIM card.
Caution:
content and user-entered information
phone’s memory, including phonebook and datebook
entries. After you erase the information, you cannot
recover it. Master clear does not delete any information
stored on the SIM card.
Master clear
Find the Feature
erases all user-downloaded
stored in your
M
>
Settings >Initial Setup
>
Master Clear
except
Creating and Using Shortcuts
Your phone includes several standard shortcuts. You can
create additional custom shortcuts to frequently used
menu items.
Standard Shortcuts
The following shortcuts are preprogrammed on your
phone. You cannot edit or delete these shortcuts.
PressTo
1
S
2
Personalizing Your Phone
GRAB
3
S
4
INSERT
(+)grab the menu item
(+)insert the menu item
scroll to a menu item
move the item to a new
location in the menu
Setting the Menu Language
Set the language in which menu features and options are
displayed.
Find the Feature
20
M
>
Settings >Initial Setup
>
Language
TaskShortcut
Change your
phone’s ringer
alert setting.
Display your
phone number.
Go to the dialed
calls list.
Exit the menu
system.
Open the phone, then press the
down volume key (at lowest
volume setting) to switch to
vibrate call alert. Press again to
switch to silent call alert.
Press the up volume key to cycle
back to vibrate alert, then ring
alert.
From the home screen, press
#
.
From the home screen, press
O
Press
M
N
.
.
Page 23
Creating a Shortcut
You can create a keypad shortcut to a menu item.
Action
1
Press M to enter the menu system.
2
Press S to scroll to the menu item.
3
Press and hold M to open the shortcut editor.
4
Press
YES
(-) to view shortcut options.
To change the keypad shortcut number:
a
5
Press S to scroll to
b
Press keypad keys to enter the new key
c
Press OK to store the new key
Press
DONE
(-) to store the shortcut.
Key
Using a Keypad Shortcut
PressTo
1
M
2
a number keygo to the menu item with that
open the main menu
shortcut number
Selecting a Shortcut From the List
Find the Feature
M
>
>shortcutname
Office Tools >Shortcuts
Editing or Deleting a Shortcut
The shortcut list is sorted by key. If you change a shortcut’s
key, you change its place in the list.
Find the Feature
PressTo
1
S
2
M
The
Shortcut Menu
OptionDescription
New
Edit
Reorder List
Delete
Delete All
can include the following options:
M
>
Office Tools >Shortcuts
scroll to the shortcut
open the
perform various procedures
on the shortcut
Read instructions on how to
create a new shortcut.
Edit the shortcut.
Change the shortcut list order.
Delete the shortcut.
Delete all shortcuts.
Shortcut Menu
to
Personalizing Your Phone
21
Page 24
Getting More Out of Your Phone
Making a Conference Call
Connect an active call and a call on hold so that
032380o
all parties can speak to each other.)
PressTo
1
keypad keysdial the first party’s number
2
N
3
HOLD
(+) (if
call the number
put the call on hold.
available) or
M
>
Hold
4
keypad keysdial the next party’s number
5
N
6
LINK
(-)connect the 2 calls
7
O
Tip:
Repeat steps 3 to 6 to add additional parties to the
call the number
end the conference call
conference call.
Forwarding Calls
Forward your phone’s incoming voice, fax, and/or
032380o
data calls directly to another phone number.
Setting Up or Canceling Call Forwarding
The forwarding options for voice, fax, or data calls are:
Getting More Out of Your Phone
OptionDescription
All Calls
If Unavailable
Forward all calls.
Forward calls if your phone is
unavailable.
Detailed
Set different forwarding numbers if
you are out of range, unable to
answer, or busy (voice calls only).
Off
Find the Feature
Do not forward calls.
M
PressTo
1
S
scroll to the type of calls you
want to forward
Scroll to
call forwarding.
2
SELECT
(+)view call forwarding details
3
S
4
CHANGE
(+)select
5
S
6
SELECT
(+)store the option
scroll to
scroll to a forwarding option
>
Settings >Call Forward
Cancel All
Forward
Forward
to cancel all
PressTo
7
S
8
CHANGE
9
keypad keys
or
BROWSE
(+)select
(+)select a number from the
scroll to To (for
forwarding, scroll to
If No Answer
To
, or
If Unreachable
Detailed
If Busy
,
)
enter the forwarding phone
number
phonebook or recent calls
lists
10OK(+)store the number
11
DONE
(-)save call forwarding settings
Note:
Repeat this procedure to enter forwarding
information for other call types.
Checking Call Forwarding Status
Your network may store call forwarding status for you. To
confirm the network call forwarding settings:
Find the Feature
M
>
Settings >Call Forward
>
Forward Status
PressTo
1
S
2
VIEW
(+)confirm the network setting
scroll to
Voice, Fax
, or
Data
Barring Calls
Use call barring to restrict outgoing or incoming calls. You
can restrict all calls, calls to international numbers, or calls
while roaming.
Find the Feature
M
>
Settings >Security
>
Call Barring
PressTo
S
1
2
CHANGE
(+)select the option
3
S
4
SELECT
(+)select the restriction setting
5
keypad keysenter your call barring
scroll to
Outgoing
or
Incoming
calls
scroll to a restriction setting
password
6OK(+)submit your password
Using Fixed Dialing
When you turn on fixed dialing, you can only call
032380o
numbers stored in the fixed dial list. Use this
feature to limit outgoing calls to a predefined list
of numbers, country codes, area codes, or other
prefixes.
22
Page 25
Turning Fixed Dialing On or Off
Activating DTMF Tones
Find the Feature
M
>
Settings >Security
>
Fixed Dial
PressTo
1
keypad keysenter your SIM PIN2 code
2OK(+)open the fixed dial menu
3
S
4
SELECT
(+)select the option
scroll to On or
Off
Using the Fixed Dial List
You must turn on fixed dialing to open the fixed dial list.
Find the Feature
M
>
Office Tools
>
Dialing Services >Fixed Dial
You create and edit fixed dial entries just like phonebook
entries. Fixed dial entries are stored on your SIM card, and
do not have
Type, Voice Name
, or
Ringer ID
information.
Using Service Dialing
Dial preprogrammed numbers stored on your SIM
032380o
card. Your service provider may program your
SIM card with numbers for services such as taxi
companies, restaurants, and hospitals.
Find the Feature
M
>
Office Tools
>
Dialing Services
>
Service Dial
Using Quick Dialing
Dial preprogrammed numbers stored on your
032380o
phone. Your service provider may program your
phone with one or more quick dial numbers, such
as the customer service number.
Note:
Your service provider may use a different name for
this feature.
To open and dial numbers on the quick dial list:
Find the Feature
M
>
Office Tools
>
Dialing Services >Quick Dial
You can set DTMF tones to
Find the Feature
Short
sends a short fixed-duration tone for each keypress.
Long
sends each tone for as long as you press the key.
M
Long, Short
, or
>
Settings >Initial Setup
>
DTMF
Off
:
Short DTMF tones work with most automated systems.
Some systems (such as home answering machines) may
require long tones for proper activation.
Sending DTMF Tones
Using the Keypad
Press the number keys to send the numbers as DTMF
tones during a call.
Note:
When sending long tones, you may have to enter a
single short keypress first to put the phone in DTMF mode.
Sending Stored Numbers
During a call, highlight a number in the phonebook or
recent calls lists, then:
PressTo
1
M
2
S
3
SELECT
(+)send number as DTMF tones
open the sub-menu
scroll to
Send Tones
Monitoring Phone Use
View and Reset Call Timers
Network connection time
032380o
from the moment you connect to your service
provider's network to the moment you end the call
by pressing
O
. This time includes busy signals
and ringing.
The amount of network connection time you track on
your resettable timer may not equal the amount of
time for which you are billed by your service provider.
For billing information, please contact your service
provider directly.
To view a call timer:
is the elapsed time
Getting More Out of Your Phone
To edit the quick dial list:
Find the Feature
M
>
Settings >Personalize
>
Quick Dial
Using DTMF Tones
You can send numbers to the network as
Frequency
to communicate with automated systems that require you
to submit a PIN code or credit card number.
(DTMF) tones during a call. Use DTMF tones
Dual Tone Multi-
Find the Feature
M
>
Recent Calls >Call Times
Select one of the following options:
OptionDescription
Last Call
Approximate time spent on the
last dialed or received call. You
cannot reset this timer.
Dialed Calls
Approximate total time spent on
dialed calls since the last time you
reset this timer.
Received Calls
Approximate total time spent on
calls received since the last time
you reset this timer.
23
Page 26
OptionDescription
All Calls
Approximate total time spent on
dialed and received calls since the
last time you reset this timer.
Lifetime
Approximate total time spent on
all calls on this phone. You cannot
reset this timer.
To reset the call timer:
PressTo
1
RESET
(+)reset the time (if available)
2
YES
(-)confirm the reset
Using a Timer During a Call
You can set a timer to beep at selected intervals during a
call, and display different types of information during a call.
Find the Feature
Select one of the following
OptionDescription
60 Seconds
Off
Select one of the following
OptionDescription
Time
Getting More Out of Your Phone
Cost
Total Cost
Credit Available
Off
M
>
Settings >In-Call Setup >In-
Call Timer
Beep
options:
Beep at one-minute intervals
during a call.
No in-call beep.
Display
options:
Display the approximate
elapsed time for the current
call.
Display the cost of
the current call (if
you subscribe to a
call cost option or
advice of charge).
Display the cost of
all calls since the
last time you reset
the timer (if you
subscribe to a call cost option
or advice of charge).
Display how much
credit you have left
(if you subscribe to a
call cost option or
advice of charge).
No in-call timer display.
032380o
032380o
032380o
Select one of the following options:
OptionDescription
Credit Available
Amount of credit available. For
GSM advice of charge, available
only if you set a credit limit.
Expiration Date
Date that available credit expires.
Available only with subscription to
a prepay option.
Last Deposit
Amount of last deposit. Available
only with subscription to a prepay
option.
Last Call
Amount spent on last dialed or
received call. You cannot reset
this cost tracker.
Dialed Calls
Amount spent on dialed calls
since the last time you reset this
cost tracker.
Received Calls
Amount spent on received calls
since the last time you reset this
cost tracker.
All Calls
Amount spent on dialed and
received calls since the last time
you reset this cost tracker.
You can reset this value separate
from Dialed Calls and Received
Calls, so Dialed Calls plus
Received Calls may not equal All
Calls.
To reset the cost tracker:
PressTo
1
RESET
(+)reset the cost, if available
2OK(-)enter your PIN2 code to
confirm the reset
Viewing Credit Information
Prepay Option
If you subscribe to a prepay option, you can view
032380o
the amount of credit available, its expiration date,
and the date of your last deposit.
Find the Feature
Advice of Charge Option
If you subscribe to an advice of charge option,
032380o
you can view the amount of credit available.
M
>
Settings >Phone Status
>
Credit Info
Viewing and Resetting Cost Trackers
To view a cost tracker:
032380o
Find the Feature
24
M
>
Recent Calls >Call Cost
Find the Feature
M
>
Settings >Phone Status
>
Credit Available
Page 27
Adjusting Call Cost Settings
Select one of the following options:
You can set a credit limit so that the phone
032380o
displays your remaining credit during calls. The
phone notifies you when you near your limit, and
ends the call when you reach it.
Find the Feature
M
>
Settings >In-Call Setup
>
Call Cost Setup
Viewing and Resetting GPRS Packet Data
Timers and Data Volume Meters
Your phone may use a high-speed
032380o
Packet Radio Service
(GPRS) network
connection to transfer data during a data or fax
call. This type of procedure, where an external
device uses your phone to upload or download data, is
referred to as an
external data session
Your phone’s micro-browser also may use a GPRS
connection to upload and download data from the Internet.
This is an example of an
internal data session
Your phone tracks, in one-minute increments, the
approximate time spent and approximate volume of data
transferred during these data sessions.
The amount of data session time and data transfer
volume you track on your resettable data timers and
data volume meters may not equal the amount of data
session time or data transfer volume for which you are
billed by your service provider. For billing information,
please contact your service provider directly.
Data Timers
You can view the approximate time spent on the last data
session, view the approximate total time spent on all data
sessions, and reset the
To view timers for the last data session:
Find the Feature
Select one of the following options:
OptionDescription
External Data Session
Internal Data Session
Total Time
All Data Sessions
M
>
Recent Calls >Data Times
>
Recent Data Session
Approximate time spent on the
last external data session. You
cannot reset this timer.
Approximate time spent on the
last internal data session. You
cannot reset this timer.
Approximate total time spent on
the last external and internal data
sessions. You cannot reset this
timer.
General
.
.
timers.
OptionDescription
External Data
Sessions
Approximate total time spent on
all external data sessions since
the last time you reset this timer.
Internal Data
Sessions
Approximate total time spent on
all internal data sessions since the
last time you reset this timer.
Total Time
Approximate total time spent on
all external and internal data
sessions since the last time you
reset this timer.
Reset All
Reset all data sessions timers.
Data Volume Meters
You can view the volume of data transferred during the
most recent data session, view the total amount of data
transferred for all data sessions, and reset the All Data
Sessions volume meters.
To view volume meters for the last data session:
Find the Feature
Select one of the following options:
OptionDescription
External Data Session
Internal Data Session
Total Data
Transferred
To view or reset cumulative volume meters for all data
sessions:
Find the Feature
M
>
Recent Calls >Data Volumes
>
Recent Data Session
View data sent, data received,
and total volume of data sent and
received during the last external
data session. You cannot reset
this volume meter.
View data sent, data received,
and total volume of data sent and
received during the last internal
data session. You cannot reset
this volume meter.
View data sent, data received,
and total volume of data sent and
received during the last external
and internal data sessions. You
cannot reset this volume meter.
M
>
Recent Calls >Data Volumes
>
All Data Sessions
Getting More Out of Your Phone
To view or reset cumulative timers for all data sessions:
Find the Feature
M
>
Recent Calls >Data Times
>
All Data Sessions
25
Page 28
Select one of the following options:
OptionDescription
External Data
Sessions
Internal Data
Sessions
Total Data
Transferred
Reset All
View data sent, data received,
and total volume of data sent and
received for all external data
sessions since the last time you
reset this volume meter.
View data sent, data received,
and total volume of data sent and
received for all internal data
sessions since the last time you
reset this volume meter.
View data sent, data received,
and total volume of data sent and
received for all external and
internal data sessions since the
last time you reset this volume
meter.
Reset all data sessions volume
meters.
Using Handsfree Features
Your phone includes an built-in handsfree speaker
that you can use for handsfree applications. For
instructions on how to use the handsfree speaker,
see your Start Here guide.
You can also purchase an optional Motorola Original™
handsfree car kit, speakerphone, or headset for your
phone. These accessories provide alternative ways for you
to use your phone without using your hands.
Note:
The use of wireless devices and their accessories
may be prohibited or restricted in certain areas. Always
Getting More Out of Your Phone
obey the laws and regulations on the use of these
products.
PressTo
3
S
4
SELECT
(+)confirm the setting
scroll to On or
Off
Voice Dial From Headset
If your headset has a send/end key, this feature enables
you to press the send/end key to voice dial a call from the
headset.
Find the Feature
PressTo
1
S
2
SELECT
(+)select
3
S
4
SELECT
(+)confirm the setting
M
>
Settings >Headset
scroll to
scroll to On or
Voice Dial
Voice Dial
Off
Automatic Handsfree
Set your phone to automatically route calls to a car kit
when it detects a connection.
Find the Feature
PressTo
1
S
2
SELECT
(+)confirm the setting
M
>
Settings >Car Settings
>
Auto Handsfree
scroll to On or
Off
Power-Off Delay
When connected to a car kit, you can set your phone to
stay on for a period of time after you switch off the ignition.
This prevents the phone from draining your vehicle battery,
but leaves the phone on long enough that you do not have
to re-enter your unlock code when making short stops.
Activating an External Speakerphone
To use an external speakerphone with your phone,
connect the speakerphone and, during an active call:
PressTo
SPEAKER
(+) (if
available) or
M
>
Spkrphone On
activate the connected
speakerphone
Automatic Answer
Set your phone to automatically answer calls after 2 rings
(4 seconds) when connected to a car kit, speakerphone, or
headset.
Find the Feature
PressTo
1
S
2
SELECT
(+)select
26
M
>
Headset
scroll to
Settings >Car Settings
Auto Answer
Auto Answer
or
Find the Feature
PressTo
S
1
2
SELECT
(+)confirm your selection
Note:
This feature may not work with all car ignition
switches.
Caution:
off when you turn off the ignition. Be careful not to drain
your vehicle battery if you select this option.
If you select
M
>
Settings >Car Settings
>
Power-Off Delay
scroll to the time delay
Continuous
, the phone does not power
Charger Time
When connected to a car kit, you can set your phone to
charge itself for a specified time period after you switch off
the ignition. This helps ensure that the phone battery gets
fully charged while the vehicle is parked.
Find the Feature
M
>
Settings >Car Settings
>
Charger Time
Page 29
PressTo
1
S
2
SELECT
(+)confirm your selection
Note:
This feature may not work with all car ignition
scroll to the charge time
switches.
Making Data and Fax Calls
An optional Motorola Original™ data kit (which
includes a cable connector) lets you transfer data
between your phone and a computer, Palm OS
compatible device, or Microsoft
Pocket PC, or Handheld PC device. You can:
•
Use your phone as a modem to connect to the
Internet.
•
Use your phone to send and receive data and fax calls
from your computer or handheld device.
Making a Cable Connection
Installing the Software
To transfer data between your phone and computer, you
must install the software included with the Motorola
Original™ data kit. See the data kit user’s guide for more
information.
®
Windows® CE,
Action
1
Make sure that the phone is connected and
powered on.
2
Open the application (such as dial-upnetworking or fax) on your computer, and place
the call through the application.
Note:
You cannot dial data or fax numbers through
your phone’s keypad. You must dial them through
your computer, unless you are making a talk then fax
call (see following section).
3
When the transfer is complete, end the call from
the connected device to close the connection.
Receiving a Data or Fax Call
Use this procedure to transfer data or a fax to a connected
computer or hand-held device.
Transferring the Data or Fax
Your phone notifies you when the data or fax call arrives,
and transfers the call to the connected device. Use the
application running on the device to answer the call.
Ending the Data/Fax Connection
When the data or fax transfer is complete, end the call
from the connected device to close the connection.
Getting More Out of Your Phone
Attaching the Cable
Use a Motorola Original™ serial cable or Motorola Original
USB cable to connect your phone to the external device.
Note:
Not all devices are compatible with a cable
connection. Check your computer or hand-held device to
determine the type of cable you need.
USB Cable
Action
1
Plug the end of the
cable with the USB
logo into the phone’s
accessory connector
port. Make sure that
040030o
the logo and the
phone are both
facing you.
2
Plug the other end—the USB connection—into
the USB port on the device.
Sending a Data or Fax Call
Use this procedure to send data or a fax from a connected
computer or hand-held device using a CSD or GPRS
network connection.
Making a Talk Then Fax Call
You can place a call where you talk and then send
032380o
a fax to the same phone number within the same
call.
Connect to the device that will send the fax, and do the
following:
PressTo
1
keypad keysenter the phone number
2
M
3
S
4
SELECT
(+)select
open the
scroll to
Talk Then Fax
Dialing Menu
Talk Then Fax
Your selection applies to the
next call only.
5
N
make the call
Speak and, when ready,
initiate the fax transfer on the
connected device. When the
transfer is complete, end the
call from the connected
device.
Adjusting Network Settings
Your service provider registers your phone to its
032380o
network. In some situations, such as using the
phone as a modem, you may need to change the
network registration.
Note:
Some settings and/or options described in this
section may not be available for all phone models.
27
Page 30
Finding a New Network
Setting Preferred Networks
You may decide to switch to another network to improve
the calling conditions, because of network coverage or
roaming conditions. To select a new network:
Find the Feature
M
>
Settings >Network
>
New Network
Your phone locates and registers on the strongest network
apart from the current network.
Listing All Networks
View a list of available networks, and register your phone
with a network.
Find the Feature
M
>
Settings >Network
>
Available Networks
Your phone displays a list of available networks.
PressTo
1
2
3
S
VIEW
(+)view network details
REGISTER
(+)register with the network
scroll to the network you want
Changing Network Setup Values
Set how your phone searches for a network connection.
Note:
Actual field names and values may vary depending
on the technologies available to your service provider.
Find the Feature
M
>
Settings >Network
>
Network Setup
You can create a preferred networks list, so that the phone
searches for networks by your preference. The preferred
list normally is stored on your SIM card. Some service
providers may store network preferences on the phone.
Accessing the Preferred Network List
Find the Feature
PressTo
1
S
2
SELECT
(+)view network details
Your home network is always the first entry in the list, and
is identified by the
V
are sorted by preference.
M
>
Settings >Network
>
My Network List
scroll to the network you want
(home) icon. Other network entries
Adding an Entry to the Preferred Network List
Find the Feature
PressTo
1
BROWSE
(+)
or
OK
(+)enter the network ID number
2OK(+)confirm the new entry
M
>
Settings >Network
>
My Network List
>
Add Network
browse available networks
Editing a Preferred Network List Entry
Getting More Out of Your Phone
Network search
Network search
PressTo
1
S
2
CHANGE
(+)open the item’s list
3
S
scroll to an item to change
scroll to an option described
in the following lists
4
SELECT
(+)select the option
Type
options:
OptionDescription
Automatic
Scan for networks automatically
based on priority.
Manual
View a list of all networks from
which you can choose.
Speed
options:
OptionDescription
Slow
Slowest network search and
repeat rate.
Medium
Fast
Continuous
Medium search/repeat.
Fast search/repeat.
Continuous search until a network
is found.
Find the Feature
M
>
Settings >Network
>
My Network List
PressTo
1
S
2
M
3
S
4
SELECT
(+)select
5
DELETE
(-)
scroll to the entry
open the network menu
scroll to
Edit
Edit
delete information
or
keypad keysenter information
6OK(+)store the new information
Deleting a Preferred Network List Entry
Find the Feature
PressTo
S
1
2
M
3
S
M
>
Settings >Network
>
My Network List
scroll to the entry
open the network menu
scroll to
Delete
28
Page 31
PressTo
4
SELECT
(+)select
5
YES
(-)confirm the deletion
Delete
Adjusting Service Tones
You can set your phone to beep each time the network
registration status changes.
Find the Feature
M
>
Settings >Network
>
Service Tone>On
or
Off
Setting the Call Drop Alert
You can set your phone to emit an alert tone whenever the
network drops a call. Because digital networks are so
quiet, the call drop alert may be your only indication that a
call has been dropped.
Find the Feature
M
>
Settings >Network
>
Call Drop Tone >On
or
Off
Monitoring Battery Charge
To view a detailed battery charge meter:
Find the Feature
M
>
Settings >Phone Status
>
Battery Meter
Viewing Phone Specifications
To view your phone’s feature specifications:
032380o
Find the Feature
M
>
Settings >Phone Status
>
Other Information
Getting More Out of Your Phone
29
Page 32
Personal Organizer
Datebook
The datebook is a calendar that you can use to schedule
and organize events such as appointments and
meetings.You must set the correct time and date to use the
datebook.
To schedule or review datebook events:
Find the Feature
You can set the datebook to display a calendar for the
month or week. To change the default view, see page 31.
Month View
When default view is set to month, the datebook initially
displays a calendar for the month. An indicator in the lower
right corner of the date box indicates that one or more
events are scheduled for the day.
Month (press
*
or # to
select)
Scheduled
Events
Indicator
datebook.
Week View
When default view is set to week, the datebook initially
displays a calendar for the week. Filled boxes indicate
scheduled events.
Week (press
S
: to select)
Personal Organizer
Untimed Event
Full Day (12-
Hour) Event
Exit datebook.
M
>
Office Tools >Datebook
032495o
June 2005
SSFTWTM
13 14
20
123
8
15 16
21
22 23 24
29 30272826
910
17
Go to
567
12
19
EXITWEEK
Exit
selected
week.
M
Press
to open
sub-menu.
032496o
16 NOV-22 NOV
S M T W T F S
7
9
11
13
EXITMONTH
M
Press
sub-menu.
to open
4
11
18
25
Go to selected
day.
Days of the
Week
Selected Day
(press S to
select)
Dates of the
month
Days of the
Week (press
S
bc to
select)
1-Hour
Event
Day View
Select a day and press the center select button to see the
day’s events.
Untimed Event
S
Press
e to
scroll to more
events.
032497o
THU 20-NOV
y Joe’s Birthday
8:00w Mtg. with M...
Day of Week
Events
9:00w Mtg. with Jim
Reminder
Alarm
previous screen.
9:30 conference call
BACKVIEW
Return to
Press
M
Show event
details.
to open sub-menu.
Event View
Select an event and press
Reminder
Alarm
Duration
Alarm Time
Repeat
Interval
VIEW
(+) to see event details.
032367o
xTHU 8:30am
Meeting with Marie
(1hrs)
x 10 min before
None
BACKVIEW
previous
screen.
Edit event.Return to
Press
M
Day & Time
Event Details
to open sub-menu
Creating a Datebook Event
A title is required for a datebook event. All other
information is optional.
•
You must create an event to use the reminder alarm.
•
Your phone must be turned on for the reminder alarm
to sound.
Find the Feature
PressTo
S
1
2
center select
button
3
M
4
S
5
SELECT
(+)select
6
CHANGE
(+)select
M
>
Office Tools >Datebook
scroll to the day
display the day view
open the
scroll to
Datebook Menu
New
New
Title
30
Page 33
PressTo
7
keypad keys enter a title for the event
Tip:
Press M to select
a text entry method.
8OK(+)store the event title
9
10
S
DONE
(-)store the event
scroll to other fields and enter
information as necessary
You can set start time,
duration, date, repeat
interval, and reminder alarm.
Changing Event Information
Deleting an Event
Find the Feature
PressTo
1
S
2
center select
button
3
S
4
M
5
S
6
SELECT
(+)select
7
YES
(-)confirm the deletion
M
>
Office Tools >Datebook
scroll to the day
display the day view
scroll to the event
open the
scroll to
Datebook Menu
Delete
Delete
Find the Feature
PressTo
1
S
2
center select
button
3
S
4
VIEW
(+)display the event view
5
EDIT
(+)edit the event
6
S
7
CHANGE
(+)edit the information
8
keypad keysenter new information
9
DONE
(-)store the information
M
>
Office Tools >Datebook
scroll to the day
display the day view
scroll to the event
scroll to the information you
want to change
Copying an Event
Find the Feature
PressTo
1
S
2
center select
button
3
S
4
M
5
S
6
SELECT
(+)copy the event
7
YES
(-)confirm the copy
8
keypad keysenter the date information
9}(+) or S to
the right
10
DONE
(-)save the copy of the event
11
S
12
DONE
(-)store the information
M
>
Office Tools >Datebook
scroll to the day
display the day view
scroll to the event
open the
scroll to
Your phone assumes that you
want to change the date, and
displays the Date field.
move to month, day, and year
scroll to and edit event
information, if necessary
Datebook Menu
Copy
Viewing and Dismissing an Event Reminder
When you set a reminder alarm for an event, the phone
displays an event reminder and sounds a reminder alarm.
To view or dismiss an event reminder:
PressTo
VIEW
(+)
or
BACK
(-)dismiss the reminder
If you have more than one event set up for the same time,
the phone displays each event in sequence. As you view
and dismiss each event reminder, the next event is
displayed.
view the event
Press
S
to scroll through the
event details.
Changing the Datebook Setup
You can set the datebook’s default view to month or week,
change the daily start time, and set the length of time that
events are stored.
Find the Feature
M
M
>
Office Tools >Datebook
>
Setup
Alarm Clock
Your phone has an alarm clock with 5 separate alarms that
you can set and use when the phone is powered on. Each
alarm can be configured with a name, time, and alert tone.
Setting an Alarm
Find the Feature
PressTo
S
1
2
SELECT
(+)select the option
3
CHANGE
(+)select
4
keypad keysenter a name for the alarm
5OK(+)store the name
M
>
scroll to
Name
Office Tools >Alarm Clock
[New Alarm]
Personal Organizer
31
Page 34
PressTo
6
S
7
DONE
(-)store the alarm
scroll to other fields and enter
information as necessary
You must set start time, alert
tone, and alarm volume.
Enabling/Disabling an Alarm
Alarms that you set are listed by name on the Alarm Clock
menu. An active alarm is identified by an
indicator.
To enable or disable an alarm:
Find the Feature
M
ã
(alarm)
>
Office Tools >Alarm Clock
Calculating Numbers
Find the Feature
PressTo
1
number keysenter a number
2
S
3
number keysenter next number
4=(+)calculate the result
Press c to clear the calculation. Press ce (clear entry) to
clear the last entry when performing a calculation.
Press
M
to open the
following functions:
M
>
Office Tools >Calculator
select a calculator function
Calculator Menu
to perform the
PressTo
1
2
S
ENABLE
(+)
or
DISABLE
(+)disable a highlighted
scroll to the alarm
enable a highlighted
(disabled) alarm
(enabled) alarm
Turning Off an Alarm
When an alarm sounds, your phone displays the alarm
name, time, and date.
The alarm rings for 3 minutes, then snoozes for 8 minutes.
The alarm repeats this cycle for up to 90 minutes, or until
you perform one of the following procedures.
PressTo
DISABLE
(-) or Oturn off the alarm
SNOOZE
(+)turn off the alarm for 8 minutes
The alarm is reactivated at the
end of 8 minutes.
Calculator
You can use your phone as a calculator and currency
converter.
Selected
Personal Organizer
Function
S
Press
select function.
Exit calculator.
left
or right to
ce
Press
to
clear last
entry.
Calculator
35
032502o
+
20
55
bc
EXITSELECT
Press
Calculator Menu
M
MS MC
to open
.
Entered
Numbers
032368a
Use Keypad to
enter number
or insert
decimal point.
Scroll to
calculate the
result.
=
to
FunctionDescription
+/-
MS
MC
MR
%
$
Change the entry’s sign (positive/
negative).
Store the value in memory
(overwrites values already
stored).
Clear the value stored in memory.
Replace the displayed value with
the value stored in memory.
Divide the displayed value by 100.
Convert the value using the
exchange rate stored.
Converting Currency
The currency converter works just like the calculator, but
converts a currency value based on the exchange rate you
specify:
Find the Feature
PressTo
1
number keysenter the exchange rate
2OK(+)store the exchange rate
3
number keysenter the amount to convert
4
S
5
SELECT
(+)perform the conversion
M
>
Office Tools >Calculator
M
>
Exchange Rate
(amount to multiply by the
exchange rate)
scroll to
$
32
Page 35
Security
Locking the SIM Card
Your
Personal Identification Number
the information stored on your SIM card. When the SIM
card is locked, you must enter your SIM card PIN code to
unlock the SIM card each time you turn on the phone or
insert the SIM card in the phone. Your SIM card PIN code
is given to you by your service provider.
Find the Feature
PressTo
1
S
2
SELECT
(+)switch SIM PIN lock on or off
3
keypad keysenter your SIM card PIN code
4OK(+)submit your code
M
>
>
scroll to On or
Unblock the SIM Card PIN Code
If you enter an incorrect SIM card PIN code 3 times in a
row, your SIM card is disabled and your phone displays
SIM Blocked
code, which you can obtain from your service provider.
Caution:
10 times, the SIM card is permanently disabled and your
phone displays
PressTo
1
2
3OK(+)submit the PUK code
4
5OK(+)assign the new SIM PIN code
6
7OK(+)confirm the new SIM PIN
. You must enter a PIN unblocking key (PUK)
If the unblocking attempt is tried unsuccessfully
SIM Disabled
**05*
keypad keysenter the PUK code
keypad keysenter a new SIM card PIN
keypad keysre-enter the new SIM PIN
.
open the PIN unblocking
editor
code
Note:
must be between 4 and 8
digits in length.
code
code and unblock the SIM
card
(PIN) code protects
Settings >Security
SIM PIN
Off
The SIM PIN code
PressTo
1
**052*
2
keypad keysenter the PUK2 code
3OK(+)submit the PUK2 code
4
keypad keysenter a new SIM card PIN2
5OK(+)assign the new SIM PIN2
6
keypad keysre-enter the new SIM PIN2
7OK(+)confirm the new SIM PIN2
open the PIN2 unblocking
editor
code
Note:
The SIM PIN2 code
must be between 4 and 8
digits in length.
code
code
code and unblock PIN2
features
Locking and Unlocking
Applications
You can lock specific phone applications (such as the
phonebook) so that users must enter the unlock code to
use them.
Find the Feature
PressTo
1
keypad keysenter your unlock code
2OK(+)open the lock application
3
S
4
CHANGE
(+)select the application
5
S
6
SELECT
(+)select
M
>
Settings >Security
>
Lock Application
menu
scroll to the application
scroll to
Locked
Locked
or
or
Unlocked
Unlocked
Security
Unblock the SIM Card PIN2 Code
If you enter an incorrect SIM card PIN2 code 3 times in a
row, your phone’s SIM PIN2 protected features are
disabled and your phone displays
use a PIN2 feature. You must enter a PIN2 unblocking key
(PUK2) code, which you can obtain from your service
provider.
SIM Blocked
when you try to
33
Page 36
News and Entertainment
Micro-Browser
The micro-browser lets you access Web pages
032380o
and Web-based applications on your phone.
Contact your service provider to set up access, if
necessary.
Your phone may use a high-speed
Service
connection is identified by a
home screen that disappears when you start a microbrowser session. If you see an
a micro-browser session, your phone is using a standard
(GPRS) network connection. This type of
voice channel connection. The type of network
connection your phone uses depends on your service
provider’s network. Your network connection charges may
vary depending on the type of connection used.
Starting a Micro-Browser Session
Find the Feature
PressTo
1
S
2
SELECT
(+)select the item
Shortcut:
(URL) embedded in it, you can press
the micro-browser and go directly to the URL.
News and Entertainment
If you are unable to establish a network connection with
the micro-browser, contact your service provider.
If you open a text message with a Web address
Interacting With Web Pages
General Packet Radio
+
(GPRS) indicator in the
?
(in-call) indicator during
M
>
Web Access >Browser
scroll to a bookmark, service,
or application
M
>
Go To
to launch
Storing a Picture File
PressTo
1
STORE
(+)view storage options
2
S
3
SELECT
(+)perform the storage option of
Storing a Sound File
PressTo
1
STORE
(+)view storage options
2
S
3
SELECT
(+)select the option
4
S
5
SELECT
(+)store the sound and set it as
Storing a Video Clip
PressTo
STORE
(+)store the video clip
scroll to
Apply as Wallpaper
Apply as Screen Saver
your choice
scroll to
Set As Ring Tone
If you select
procedure is complete.
If you select
your phone displays
Set As Which?
events for which you can set
an alert.
scroll to the event
the event alert
Store Only
Store Only
,
or
or
Store Only
Set As Ring Tone
, and lists the
, the
,
PressTo
S
SELECT
(+)select the highlighted item
keypad keys,
followed by
BACK
M
OK
(+)
(-)go back to the previous page
scroll through text, or
highlight a selectable item
enter information
Tip:
Press
DELETE
one letter at a time if you
make a mistake.
open the
Browser Menu
Downloading Objects From a Web Page
You can download a photo, picture, animation, sound,
video clip, or phone theme from a Web page by selecting
its link. You can store these media objects on your phone,
and use them as wallpaper images, screen saver images,
and event alerts.
34
(-) to delete
Selecting or Creating a Web Session
Use this feature to select or create a Web session, or
network connection profile. You can use different Web
sessions to connect to the Internet in different ways.
Find the Feature
To create a Web session, you must configure the following
settings. Contact your service provider to obtain the
following information, if necessary. Actual field names and
values may vary depending on the technologies available
to your service provider. Some settings may not be
available for all phone models.
OptionDescription
Name
Homepage
WAP IP 1
WAP Port 1
M
>
Web Access >Web Sessions
Enter the Web session name.
Specify the default home page.
Primary WAP gateway IP
address.
Primary WAP port number.
Page 37
OptionDescription
WAP IP 2
WAP Port 2
Timeout
CSD No. 1
User Name 1
Password 1
Speed (Bps) 1
Line Type 1
CSD No. 2
User Name 2
Password 2
Speed (Bps) 2
Line Type 2
GPRS APN
User Name
Password
Secondary WAP gateway IP
address.
Secondary WAP port number.
Time at which the phone exits the
micro-browser application when
no keypress activity is detected.
Primary phone number to use to
set up a CSD connection.
User name for primary CSD
number.
Password for primary CSD
number.
Connection speed for primary
CSD number.
Line type (modem or ISDN) for
primary CSD number.
Secondary CSD dial-up phone
number.
User name for secondary CSD
number.
Password for secondary CSD
number.
Connection speed for secondary
CSD number.
Line type (modem or ISDN) for
secondary CSD number.
GPRS access point name (the
name of the WAP service
provider).
User name for GPRS APN
connection.
Password for GPRS APN
connection.
Phone Themes
A
phone theme
sound files with a specific theme (such as a special event
or cartoon character) that you can apply collectively to
your phone. Phone themes typically include a wallpaper
image, screen saver image, and ring tone. Your phone
includes several preloaded themes. You can download and
install additional themes on your phone.
Downloading Themes
To download a theme from the browser, see page 151.
When you install the theme, you can instantly apply its
screen saver, wallpaper, and ring tone when your phone
prompts you to
Selecting Themes
You can apply any of the themes installed on your phone.
Note:
If one of a theme’s components is not available,
then a default setting is applied.
Find the Feature
Deleting Themes
You cannot delete the preloaded themes on your phone.
To delete one or all of the themes that you have
downloaded and installed:
Find the Feature
PressTo
1
M
2
S
3
SELECT
consists of a bundled set of image and
Apply Theme Now?
M
>
Multimedia >Themes
> theme
M
>
Multimedia >Themes
> theme
open the
scroll to
(+)select the option
Theme
Delete
menu
or
Delete All
News and Entertainment
Running the Micro-Browser in the
Background
Some phones are set up to run a micro-browser session in
the background when the phone registers with a network.
This lets your phone display information services
messages sent by your service provider (such as stock
updates, news headlines, or sports scores). These types
of services typically are available through subscription
from your service provider.
Turning a Background Micro-Browser Session On
or Off
Find the Feature
PressTo
1
S
2
SELECT
(+)select the setting
M
>
Messages
M
>
Info Srvc Setup >Service
scroll to On or
Off
Using Photos and Pictures
You can send your photos to other wireless phone users or
email addresses, assign photos to specific phonebook
entries, and use them as wallpaper or screen saver
images.
Your phone may contain predefined photos,
032380o
pictures, and animations. You can download and
store additional images on your phone.
Downloading Pictures
To download a picture with the micro-browser, see
page 34. To store a picture from a message, see page 9.
Managing Pictures
Note:
Predefined images are identified by a ë (predefined
object) indicator. You cannot rename, delete, or view
details about predefined images.
35
Page 38
To view a photo, picture, or animation stored on your
phone:
Find the Feature
M
>
Multimedia >Pictures
PressTo
1
S
2
VIEW
(+)view the picture
3
S
up or down orview the next/previous picture
DETAILS
(+)
scroll to the picture
view picture information
or
M
open the
perform other procedures
The
Pictures Menu
can include the following options:
OptionDescription
Zoom
Change the zoom factor of the
selected picture.
New
Select
Picture
to activate the
camera to take a new photo.
Select
Picture Album
group of pictures in a single
presentation.
Apply As
Set the picture as your phone’s
Wallpaper
or
Screen Saver
Select
Phonebook Entry
picture to a phonebook entry to
enable picture caller ID.
News and Entertainment
Resize Image
Change the size of the selected
picture.
Details
Rename
Delete
View picture information.
Rename the picture.
Delete the selected picture or all
marked picture(s).
Mark / Unmark
Mark All / Unmark All
or
Mark one or more pictures that
you want to move, copy, send, or
delete.
Send In Message
Insert selected picture or marked
picture(s) in a new message.
Categories
Create a new category, or view
pictures in a selected category.
Assign To Category
Assign the picture to a defined
category.
Move
Move selected picture or marked
picture(s) to another device.
Copy
Copy selected picture or marked
picture(s) to another device.
Pictures Setup
Open the setup menu to adjust
picture settings.
View Free Space
View memory space available for
storing pictures.
Pictures Menu
to collect a
image.
to assign the
to
Using Video Clips
You can download video clips with the micro-browser, and
receive video clips in multimedia messages. For
instructions on how to play video clips stored on your
phone, see your Start Here guide.
Downloading Video Clips
To download a video clip with the micro-browser, see
page 34. To store a video clip from a message, see
page 9.
Managing Video Clips
To play a video clip stored on your phone:
Find the Feature
PressTo
1
S
2
SELECT
(+)start video clip playback
During video clip playback, press
Videos Menu
to perform various operation on the video:
OptionDescription
Zoom
Details
Rename
Delete
Mark/Unmark
Mark All/Unmark All
Send In Message
Categories
Assign To Category
Move
Copy
Videos Setup
Download Videos
View Free Space
or
M
>
Multimedia >Videos
scroll to the video clip
M
to open the
Change the zoom factor of the
selected video clip.
View video clip information.
Rename the video clip.
Delete the selected video clip or
all marked video clips.
Mark one or more video clips that
you want to move, copy, send, or
delete.
Insert selected video clip or
marked video clips in a new
message.
Create a new category, or view
video clips in a selected category.
Assign the video clip to a defined
category.
Move selected video clip or
marked video clips to another
storage device.
Copy selected video clip or
marked video clips to another
storage device.
Open the setup menu to adjust
video clip settings.
Launch the micro-browser to
download a video clip.
View memory space available for
storing video clips.
36
Page 39
Games and Applications
Your phone contains Java™ games that you can
032380o
play between calls. Each game includes online
playing instructions.
Your phone may contain additional Java applications that
add features and functionality to your phone. Java games
and applications are stored in the
phone.
Downloading an Application With the
Micro-Browser
Find the Feature
Go to the page that contains the application, then:
M
Games & Apps
>
Web Access >Browser
folder on your
KeyFunction
S
5
O
N
M
Move up, down, left, or right
in a game.
“Fire” your weapon in a
game.
End the application.
Call a number in the
application.
Open the Java applications
menu.
Analyzing or Deleting a Java™ Application
Find the Feature
M
>
Games & Apps
PressTo
1
S
2
SELECT
(+)view the application details
3
DWNLOAD
Note:
download a Java™ application, you can free memory
space by deleting unused Java applications.
(+)download the application
If you do not have enough phone memory to
scroll to the application
Downloading an Application From a
Computer
See page 27 for instructions on connecting your phone to
a computer.
On the computer, locate and prepare the file you want to
download, then select the following phone menu option:
Find the Feature
M
>
Settings >Java Settings
>
Java App Loader
Launching a Java™ Application
Find the Feature
PressTo
1
S
2
SELECT
(+) launch the application, or
3
S
4
SELECT
(+)launch the application
M
>
Games & Apps
scroll to the application
open the list of applications in
a suite
scroll to the application you
want, if necessary
PressTo
1
S
2
M
3
S
4
SELECT
(+)select the option to perform
The application manager menu can include the following
options:
OptionDescription
View Details
Delete
scroll to the application
open the application manager
menu
scroll to a menu option
procedures as described in
the following list
Display the suite name, vendor,
version, number of apps, flash
usage, and memory
requirements.
Delete the suite.
Viewing Java™ Version and Available
Memory
To view Java version information, or the amount of phone
memory available for Java applications:
Find the Feature
PressTo
S
1
2
BACK
(-)close the display
M
>
Settings >Java Settings
>
Java System
scroll through information as
described in the following list
News and Entertainment
Using Control Keys
Your phone’s keys perform the following functions in a
Java™ application.
OptionDisplays
CLDC Version
MIDP Version
Your phone’s connected limited
device configuration version.
Your phone’s mobile information
device profile version.
37
Page 40
OptionDisplays
Data Space
(both
Java and nonJava data
space)
Memory available for application
data (such as game scores or
application settings), and for
downloaded graphics, sounds, all
camera photos and MMS
messages.
Heap Size
Amount of runtime memory
available for Java applications.
Note:
If you do not have enough phone memory to
download a Java application, you can free memory space
by deleting unused Java applications.
Editing Sounds with MotoMixer
MotoMixer lets you edit and save special MIDI-based
sound files called Groove Tunes on your phone. These
sound files are made up of 4 instruments such as
bass, drums
with base tracks (which you cannot edit or delete), but you
can download others and use them all to create or edit
your own mix files. The mix files you create display in the
list of available alerts.
Note:
To download new MotoMixer files, see page 34.
Creating or Editing a Mix File
Find the Feature
News and Entertainment
PressTo
1
2
3
4
5OK(+)store the name
6
7
8OK(+)store the tempo setting
9
10
11
12
13
MotoMixer Editing Controls
You can select which instruments you want to play and
when you want to play them. The mix editor shows the
, and
guitar
. The phone comes preloaded
M
>
Multimedia >MotoMixer
>
[New Mix]
or
mix file name
S
SELECT
(+)select the base track
CHANGE
(+)select
scroll to the base track
Name
keypad keysenter a name for the mix file
you are creating
CHANGE
(+)select
S
left or rightadjust the tempo setting
CHANGE
(+)select Mix to open the mix
Tempo
editor
PLAY
(+)start playing/mixing the track
keypad keysedit the instruments (see
following section)
The track plays to the end
and stops. To edit your mix,
press
PLAY
(+) again.
BACK
(-)close the base track editor
DONE
(-)close the mix file display
piano
current settings for each instrument (see following table for
details).
Press first column
keypad keys
(147*)
Second column keypad
keys add effects.
to turn instruments on/off.
Third column
keypad keys
set instrument
variant
3
6
9
#
Press
MotoMixer
Piano
Instrument
Name
MIX
(+) to play the mix file. Turn instruments on or
Bass
Drums
Guitar
032369a
BACKMIX
2
1
5
4
8
7
0
*
off, add effects, and/or set an instrument variant using the
following keypad keys:
,
KeyEffect
1
Turn on/off
first
instrument (
Piano
above)
2
3
4
5
6
7
Add effect to first instrument
Set variant for first instrument
Turn on/off
(
Bass
above)
second
instrument
Add effect to second instrument
Set variant for second instrument
Turn on/off
third
instrument (
Drums
above)
8
9
*
0
#
Add effect to third instrument
Set variant for third instrument
Turn on/off
(
Guitar
above)
fourth
instrument
Add effect to fourth instrument
Set variant for fourth instrument
Use the following keys to perform additional mix functions:
KeyEffect
M
Open the
Mix Menu
to reset one or
all instruments
BACK
(-)Return to the
Mix Details
display
when you are finished mixing
Using, Editing, or Deleting a Mix File
To edit or delete a mix file, or set a mix file as a ring tone:
Find the Feature
PressTo
1
S
2
M
3
S
4
SELECT
(+)select the option
M
>
Multimedia >MotoMixer
scroll to the mix file
open the
scroll to
Set as Ring Tone
Mix Menu
Edit, Delete, Play
, or
38
Page 41
Creating Ring Tones
You can create and store custom ring tones on your
phone. The ring tones display in the list of available alerts.
Creating a Tone
Find the Feature
PressTo
1
CHANGE
(+)select
2S up or down
or
keypad keys
3OK(+)store the notes
4
CHANGE
(+)select
5
keypad keysenter the name for the tone
6OK(+)store the name
7
DONE
(-)store the tone
Entering Notes
Press S up or down to cycle through notes and select the
note you want.
Press the keypad keys to set note length, enter rests, and
enter or edit note information. If necessary, press a keypad
key multiple times to cycle through its available options.
Tip:
Press M>
have entered.
Your phone identifies each note by
note
(a through g, with sharp notes preceded by a #), and
note
length
(0 through 5). For example, a C# quarter note
in octave 4 displays as
Each note must contain the following information, in the
following sequence:
modifier
Octave
Enter * before a number to identify it as an octave value.
Octave infor mation (
you do not specify an octave, the note is played as an
octave 4 note.
KeyDisplayDescription
0*
Note:
currently available on your phone. The notes are
duplicated in octaves
Notes and Rests
To make a note sharp or flat, enter the sharp or flat
character (
(optional).
Octaves 3 through 5 cover the full range of notes
#
or &)
M
>
Multimedia >Sounds
>
[New iMelody]
Notes
enter notes (see following
section)
Name
Play All
at any time to play the notes you
octave
(*0 through *8),
*4#c2
.
octave, note, length
*0
to *8) must come
enter * followed by a
number (
octave
0-2
and
6-8
.
before
the note.
, and length
before
0
to 8) to set the
the note. If
r
You can enter one or more rest characters (
sequence. Set rest length the same way you set note
length.
KeyDisplayDescription
0#
&
2a
b
c
3d
e
f
4g
7r
sharp
flat
note A
note B
note C
note D
note E
note F
note G
rest
) in the note
Lengths and Modifiers
Set the length (0 to 5)
specify a length, a quarter note length (
the note. If needed, you can enter an optional length
modifier (
Press S to scroll up to
cursor to move to the next position
2
Press S to scroll down to
The phone adds a 2 after each note you enter to
identify it as a quarter note.
3
Press 7 to enter a rest character (r)
4
Press S to scroll up to
5
Press S to scroll up to
6
Press M>
Play All
*4c
, then wait for the
*3f
*3a
*4c
to play the tone
Playing a Tone
Find the Feature
M
>
Multimedia >Sounds
News and Entertainment
39
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PressTo
1
S
2
M
3
S
4
SELECT
(+) select
5
PLAY
(+)play the tone again
6
CANCEL
(-)return to my tones list
scroll to the tone
open the
scroll to
Tone Menu
Play
Play
Editing a Tone
You cannot edit the predefined ring tones included with
your phone. To edit a ring tone that you created:
Find the Feature
M
>
Multimedia >Sounds
PressTo
1
S
2
EDIT
(+)open the tone details
3
S
4
CHANGE
(+)select
5
S
left or rightmove the cursor to the right of
scroll to the tone
scroll to
Notes
Notes
the note information you want
to edit
6
DELETE
(-)delete note information
7
S
up or down
enter new note information
or
keypad keys
8OK(+)store new note information
9
DONE
(-)save your changes
News and Entertainment
Deleting a Tone
OptionDescription
Auto Repeat
Turn repetition On or
albums.
Shuffle
Turn shuffle On or
albums.
Lighting Conditions
Image Style
Exposure
Resolution
Set to
Automatic, Sunny, Cloudy
Indoor (Home), Indoor (Office)
Select a color style for images.
Set to +2, +1, 0, -1, or -2.
Set the camera to capture photos
at the following resolutions:
(160x120 pixels),
pixels, or
Shutter Tone
Activate a tone that sounds when
you take a photo. Can be set to
None, Chimp, Quack, Flix, Boing
SIM Applications
Your SIM card may contain applications that
032380o
process your outgoing calls, text messages, and
other events. Contact your service provider for
more information.
Find the Feature
M
Off
Off
for picture
, or
Medium
High
(640x480 pixels)
>
Office Tools >SIM Apps
for picture
,
Night
.
MMS
(320x240
, or
Click
.
You cannot delete the predefined ring tones included with
your phone. To delete a ring tone that you created:
Find the Feature
M
>
Multimedia >Sounds
PressTo
S
1
2
M
3
S
4
SELECT
(+)select
5
YES
(-)confirm the deletion
scroll to the tone
open the
scroll to
Tone Menu
Delete
Delete
Camera
For instructions on how to take and send photos, see your
Start Here guide.
To adjust camera settings:
Find the Feature
The
Pictures Setup
menu can include the following options:
M
M
>
Multimedia >Pictures
>
Pictures Setup
40
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Troubleshooting
Check these questions first if you have problems with your
phone. If you need additional help, contact the Motorola
Customer Call Center at 1-800-331-6456 (USA) or 1-800461-4575 (Canada).
QuestionAnswer
Is your battery
charged? Do
you see
the display?
Do you have a
valid SIM card
inserted in
your phone?
Does the
handset have
a signal? Do
you see
the display?
Is the earpiece
volume too
low?
Is the other
party unable
to hear you?
Has the phone
been
damaged,
dropped, or
gotten wet?
Was a nonMotorola
battery or
battery
charger used?
The following refer to specific problems:
ProblemSolution
My phone was
stolen. To
whom should I
report this?
I forgot my
password.
Ä
!
in
The battery level indicator should
have at least one segment
showing (
in
recharge your battery.
See your Start Here guide.
If necessary, turn off your phone
and make sure that you have
inserted a valid SIM card.
See your Start Here guide.
The signal strength indicator
should have at least one segment
showing (
to an area with a stronger signal
to use your phone.
While on a call, press the upper
volume key on the side of your
phone.
Your phone may be muted. Press
UNMUTE
the phone.
Also, make sure that your phone’s
microphone is not blocked by its
carrying case or a sticker.
Dropping your phone, getting it
wet, or using a non-Motorola
battery or battery charger can
damage the phone. The phone’s
limited warranty does not cover
liquid damage or damage caused
from using non-Motorola
accessories.
Report a stolen phone to the
police and to your service provider
(the company that sends you your
monthly wireless service bill).
See your Start Here guide for
information about what to do if you
forget a code or password.
Å
). If it does not,
#
). If it does not, move
(+) if necessary to unmute
ProblemSolution
I pressed the
power key, but
nothing
happened.
The display
says:
Insert SIM
Card
or
Check SIM
Card
even
though I have
inserted my
SIM card in the
phone.
The display
says:
SIM Blocked
How do I
unblock my
SIM card?
The display
says:
Enter Unlock
Code
. How do I
unlock my
phone?
My phone asks
for an unlock
code when I
try to open a
feature.
My phone
does not ring.
I tried to place
a call and
heard an
alternating
high/low tone.
Be sure to press and hold
(power key) until the display
appears and you hear an alert.
This could take several seconds. If
nothing happens, check that a
charged battery is installed.
See your Start Here guide.
The SIM card may be incorrectly
inserted. Check the SIM card to
make sure that it is inserted
properly.
See your Start Here guide.
Call your service provider (the
company that sends you your
.
monthly wireless service bill) to
obtain the PIN unblocking key
(PUK) code.
See your Start Here guide.
Enter the factory-preset unlock
code (1234), or the last 4 digits of
your phone number. If this fails,
call your service provider (the
company that sends you your
monthly wireless service bill).
The application you want is
locked.
See your Start Here guide for
information about what to do if you
forget a code or password.
If you see { or | in the display,
then the ringer is turned off.
To change the ring style, see your
Start Here guide.
Your call did not reach the
wireless system. You may have
dialed the number too soon after
turning the phone on. Wait until
the display shows the name of
your service provider before
making a call.
Troubleshooting
41
Page 44
ProblemSolution
I cannot send/
receive calls.
Make sure that you have a phone
signal (the signal strength
indicator should have at least one
segment showing). Avoid
electrical or radio interference,
and obstructions such as bridges,
parking garages, or tall buildings.
Your phone also may have the
Call Barring
feature turned on. If you
know the unlock code, you can
change this setting in the security
menu (
M
>
Settings>Security
).
Also, check to be sure your SIM
card is installed and working.
My phone has
poor reception
and drops
calls.
Make sure that your antenna is
not bent or damaged.
Also, make sure you have a phone
signal (the signal strength
indicator should have at least one
segment showing). Stay clear of
any obstructions such as bridges,
parking garages, or tall buildings.
I cannot hear
others on my
phone.
While on a call, press the upper
volume key. Your phone display
should show the volume
increasing.
Also, make sure that your phone’s
earpiece is not blocked by its
carrying case.
I cannot open
my text
message
inbox.
How do I see
the calls I sent
or received?
My phone will
Troubleshooting
not send
voicemail
commands,
passwords, or
other codes.
Before you can use text
messages, you must set up the
message inbox.
See your Start Here guide.
To see the most recent calls you
dialed or received:
M
>
Recent Calls >Received Calls
Dialed Calls
or
You must send PIN codes and
passwords as DTMF tones while
on a call. You can set your
phone’s DTMF tones to be Long,
Short, or Off. If you have trouble
sending numbers, try changing
the DTMF setting.
1
From the home screen, press:
M
>
Settings >Initial Setup
>
DTMF
2
Press S to scroll to
Long
or
Short.
3
Press
SELECT
(+) to select it.
ProblemSolution
My battery
didn’t last as
long as I
expected.
What can I do
to extend
Your battery’s performance is
affected by charge time, feature
use, temperature changes,
backlight use, and other factors.
For tips on extending battery life,
see your Start Here guide.
battery life?
I am unable to
record a voice
note, voice
name, or voice
shortcut
Try moving to a quieter location to
make your voice recording. Hold
the phone about 4 inches (10
centimeters) from your mouth,
and speak directly into the phone
in a normal tone of voice.
I plugged the
data cable into
my phone but
my phone did
not beep. How
do I know if
the data cable
is ready?
The beep indicates that you are
set up correctly. If you did not hear
a beep, make sure that both ends
of the data cable are connected—
the smaller end to your phone and
the larger end to your computer.
Also, your computer may have
deactivated the port to save
power. Try opening an application
that uses the port, like a fax or
dial-up application, to
automatically activate the port.
My phone
beeped when I
attached the
data cable, but
my data and
fax
applications
do not work.
Some wireless networks may not
support data or fax transmission.
If you are roaming on an
unfamiliar network, this may be
the case.
Also, remember that data and fax
transmission usually requires a
subscription. Call your service
provider for more information.
When sending
data with the
data cable,
why does the
computer
show a
connection
rate of 19200
Kbps?
19200 Kbps is the data transfer
rate of the connection between
your computer and the phone in a
standard Circuit Switch Data
(CSD) connection. The rate of the
connection between your phone
and the network is displayed on
your phone, and will be either
14400 or 9600 Kbps.
Note:
A GPRS connection may
have a higher data transfer rate.
I can’t end my
data call by
closing the
application on
my computer.
What can I do?
Try pressing O on your phone.
Also try disconnecting the cable or
turning off the phone. If possible,
always close the connection
through your computer. These
alternative methods may disrupt
the application on your computer.
42
Page 45
ProblemSolution
I launched the
micro-browser
but the display
says:
Network Not
Available
.
I launched the
micro-browser
You may be in an area without
service, or you may be connected
to a network that does not support
Internet access.
Try again in a few minutes. The
servers may be temporarily busy.
but the display
says:
Server Not
Responding
.
Troubleshooting
43
Page 46
Index
A
accessories 26, 27
alarm clock 31
alert
creating 39
setting 19, 34
animation
downloading 9, 34
managing 35
screen saver 34, 36
wallpaper 34, 36
application, locking and unlocking 33
appointments. See datebook
B
barring calls 22
battery
meter 29
browser messages 9
browser. See micro-browser
C
calculator 32
calendar. See datebook
call
alert, setting 19
barring 22
calling card 15
conference call 22
costs 24, 25
forwarding 22
speakerphone 26
timing 23, 25
call cost information 24, 25
call timers 23
caller ID 14, 36
calling card call 15
camera 40
car kit 26
chat 12
clock
selecting analog or digital 19
computer
connecting to phone 27
conference call 22
credit information 24, 25
currency converter 32
customizing the menu 20