Welcome to the world of Motorola digital wireless
communications! We are pleased that you have chosen the
Motorola V
connected with ease.
Series 120c wireless phone to keep you
Power Key
Turn the phone
on and off.
Headset Jack
Insert headset
accessory for
hands-free use.
Volume Keys
Adjust earpiece
and ringer volume.
Left Soft Key
Perform functions
identified by left
display prompt.
End Key
End phone calls,
exit menu system.
Earpiece
Accessory Connector Port
Insert charger, FM Stereo Radio
Headset, and phone accessories.
Display
Voice Key
Record and activate
voice notes,
phonebook and
shortcut names.
Menu Key
Right Soft Key
Perform functions
identified by right
display prompt.
Send Key
Send and answer
calls, view recent
dialed calls list.
Scroll Keys
Move through
menus and lists.
Microphone
1
Personal Communications Sector
600 North U.S. Highway 45
Libertyville, Illinois 60048
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
www.motorola.com
www.motorola.ca
MOTOROLA, the Stylized M Logo and all other trademarks indicated as
such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off.
TrueSync, Sidekick, Starfish, and the Stylized Starfish Logo are registered
trademarks of Starfish Software, Inc., a wholly owned independent
subsidiary of Motorola, Inc. All other product or service names are the
property of their respective owners.
The Motorola products described in this manual may include
copyrighted Motorola and third party software stored in semiconductor
memories or other media. Laws in the United States and other countries
preserve for Motorola and third party software providers certain
exclusive rights for copyrighted software, such as the exclusive rights to
distribute or reproduce the copyrighted software. Accordingly, any
copyrighted software contained in the Motorola products may not be
modified, reverse-engineered, distributed, or reproduced in any manner
to the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the copyrights,
patents, or patent applications of Motorola or any third party software
provider, except for the normal, non-exclusive, royalty-free license to use
that arises by operation of law in the sale of a product.
Manual number:
Cover number:
6809436A16-A
8988485L07-O
2
✂
Menu Map
Main Menu
• Recent Calls
• Received Calls
• Dialed Calls
• Notepad
• Call Times
• Phonebook
• Quick Dial
• Radio
• Messages
• Voicemail
• Text Msgs
• Browser Alerts
• Quick Notes
• Outbox
• Drafts
• Shortcuts
• Voice Notes
• Browser
• Settings
(see next page)
Note: This is the standard phone menu
layout. You or your service provider may
have changed the menu layout or
changed some feature names. Not all
features may be available for all users.
For example, the Radio feature on the
main menu (left) is displayed only when
the optional FM Stereo Radio Headset
accessory is plugged into the accessory
connector port on your phone (see
phone illustration, page 1).
For a description of the standard menu
features, see pages 47 to 58.
Shortcuts
Change display zoom:
Press M, then
press and hold
Lock/unlock keypad:
Press M
Display my phone number:
Press M
Dial voicemail number:
Press and hold
Go to dialed calls list:
Press
N
Exit menu system:
Press
O
M
*
#
1
3
Settings Menu
✂
• Ring Styles
• Style
Style
Detail
•
• My Tones
• Phone Status
• My Tel. Number
• Battery Meter
• Other Information
• Connection
• Incoming Call
• In-Call Setup
• In-Call Timer
• Answer Options
• Security
• Phone Lock
• Lock Keypad
• Lock Application
• Restrict Calls
• New Passwords
• Other Settings
• Personalize
• Main Menu
• Keys
• Greeting
• Banner
• Quick Dial
• Initial Setup
• Time and Date
• Auto PIN Dial
• Auto Redial
• Backlight
• Zoom
• Scroll
• Animation
• Language
• Contrast
• DTMF
• Master Reset
• Master Clear
• Network
• Car Settings
• Headset
4
Contents
Menu Map
About This Guide
Safety and General Information
Getting Started
Troubleshooting
Programming Instructions
Specific Absorption Rate Data
Additional Health and Safety Information
Warranty
Export Law Assurances
Index
Wireless Phone Safety Tips
This user guide introduces you to the many features in your
Motorola V
available that explains the phone’s features in more detail. To
obtain a copy of the reference guide or another copy of this user
guide, see the Motorola Web site at:
or contact the Motorola Customer Call Center at
1-800-331-6456 in the United States or 1-800-461-4575 in
Canada.
Navigating To a Menu Feature
You can access many of your phone’s features through the menu
system. This guide shows you how to navigate to a specific menu
feature as follows:
phone. A reference guide for your phone is also
(United States)
(Canada)
Find the Feature
The > symbol means that you should scroll to and select the
feature. This example shows that you must press M
and select
to view the dialed calls list.
8
Recent Calls
M
>
Recent Calls
>
Dialed Calls
, then scroll to and select
Dialed Calls
, scroll to
About This Guide
Optional Features
Features marked with this label are optional network
and/or subscription-dependent features. These
features may not be offered by all service providers in
all geographical areas. Contact your service provider
for information about availability.
Optional Accessories
Features marked with this label require the use of an
optional Motorola Original™ accessory.
9
Safety and General
Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION. READ THIS INFORMATION BEFORE USING YOUR
PHONE.
RF Operational Characteristics
Your phone contains a transmitter and a receiver. When it is ON,
it receives and transmits radio frequency (RF) energy. The phone
operates in the frequency range of 824 MHz to 849 MHz in
analog and digital mode and 1851.25 MHz to 1908.75 MHz in
digital mode.
When you communicate with your phone, the system handling
your call controls the power levels at which your phone
transmits. The output power level typically may vary over a range
from 0.05 watts to 0.44 watts in analog mode and 0.0 watts to
0.24 watts in digital mode.
Exposure To Radio Frequency Energy
Your Motorola phone is designed to comply with the following
national and international standards and guidelines regarding
exposure of human beings to radio frequency electromagnetic
energy (EME):
• United States Federal Communications Commission, Code
of Regulations; 47 CFR part 2 sub-part J
• American National Standards Institute (ANSI) / Institute of
Electrical and Electronic Engineers (IEEE) C95. 1-1992
10
Safety and General Information
• Institute of Electrical and Electronic Engineers (IEEE)
C95.1-1999 Edition
• National Council on Radiation Protection and
Measurements (NCRP) of the United States, Report 86,
1986
• International Commission on Non-Ionizing Radiation
Protection (ICNIRP) 1998
• Ministry of Health (Canada) Safety Code 6. Limits of Human
Exposure to Radiofrequency Electromagnetic Fields in the
Frequency Range from 3 kHz to 300 GHz, 1999
• Australian Communications Authority
Radiocommunications (Electromagnetic Radiation-Human
Exposure) Standard 1999
To assure optimal phone performance and make sure human
exposure to radio frequency electromagnetic energy is within the
guidelines set forth in the above standards, always adhere to the
following procedures:
Portable Phone Operation and EME
Exposure
Antenna Care
Use only the supplied or an approved replacement
antenna. Unauthorized antennas, modifications, or
attachments could damage the phone and may violate FCC
regulations.
11
Safety and General Information
Do NOT hold the antenna when the phone is in use.
Holding the antenna affects call quality and may cause the
phone to operate at a higher power level than needed.
Phone Operation
When placing or receiving a phone call, hold your phone as you
would a wireline telephone. Speak directly into the
microphone.
Body-Worn Operation
To maintain compliance with FCC/Health Canada RF exposure
guidelines, if you wear a phone on your body when transmitting,
always place the phone in a Motorola-supplied or approved
clip, holder, holster, case, or body harness for this
product. Use of non-Motorola-approved accessories may exceed FCC/Health Canada RF exposure guidelines. If you do
not use a body-worn accessory, and are not holding the
phone in the normal use position at the ear, ensure the
phone and its antenna are at least one inch
(2.5 centimeters) from your body when transmitting.
Data Operation
When using any data feature of the phone, with or without an
accessory cable, position the phone and its antenna at
least one inch (2.5 centimeters) from your body.
Approved Accessories
For a list of approved Motorola accessories, visit our website at
www.motorola.com
12
.
Safety and General Information
Electromagnetic Interference/
Compatibility
Note: Nearly every electronic device is susceptible to
electromagnetic interference (EMI) if inadequately shielded,
designed, or otherwise configured for electromagnetic
compatibility.
Facilities
To avoid electromagnetic interference and/or compatibility
conflicts, turn off your phone in any facility where posted notices
instruct you to do so. Hospitals or health care facilities may be
using equipment that is sensitive to external RF energy.
Aircraft
When instructed to do so, turn off your phone when on board an
aircraft. Any use of a phone must be in accordance with
applicable regulations per airline crew instructions.
Medical Devices
Pacemakers
The Advanced Medical Technology Association recommends that
a minimum separation of 6 inches (15 centimeters) be
maintained between a handheld wireless phone and a
pacemaker. These recommendations are consistent with the
independent research by, and recommendations of, the United
States Food and Drug Administration.
13
Safety and General Information
Persons with pacemakers should:
• ALWAYS keep the phone more than six inches
(15 centimeters) from your pacemaker when the phone is
turned ON.
• NOT carry the phone in the breast pocket.
• use the ear opposite the pacemaker to minimize the
potential for interference.
• turn OFF the phone immediately if you have any reason to
suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing
aids. In the event of such interference, you may want to consult
your hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately
shielded from RF energy. Your physician may be able to assist
you in obtaining this information.
Safety and General
Use While Driving
Check the laws and regulations on the use of phones in the area
where you drive. Always obey them.
When using your phone while driving, please:
14
Safety and General Information
• give full attention to driving and to the road.
• use hands-free operation, if available.
• pull off the road and park before making or answering a
call if driving conditions so require.
Operational Warnings
For Vehicles With an Air Bag
Do not place a portable phone in the area over an air bag or in
the air bag deployment area. Air bags inflate with great force. If
a portable phone is placed in the air bag deployment area and
the air bag inflates, the phone may be propelled with great force
and cause serious injury to occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially
explosive atmosphere, unless the phone is a model specifically
identified as being “Intrinsically Safe.” Do not remove, install, or
charge batteries in such areas. Sparks in a potentially explosive
atmosphere can cause an explosion or fire resulting in bodily
injury or even death.
Note: The areas with potentially explosive atmospheres referred
to above include fueling areas such as below decks on boats,
fuel or chemical transfer or storage facilities, areas where the air
contains chemicals or particles, such as grain, dust, or metal
powders, and any other area where you would normally be
advised to turn off your vehicle engine. Areas with potentially
explosive atmospheres are often but not always posted.
15
Safety and General Information
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn OFF
your phone when you are near electrical blasting caps, in a
blasting area, or in areas posted: “Turn off two-way radio.” Obey
all signs and instructions.
Operational Cautions
Antennas
Do not use any portable phone that has a damaged
antenna. If a damaged antenna comes into contact with your
skin, a minor burn can result.
Batteries
All batteries can cause property damage and/or bodily injury
such as burns if a conductive material such as jewelry, keys, or
beaded chains touches exposed terminals. The conductive
material may complete an electrical circuit (short circuit) and
become quite hot. Exercise care in handling any charged battery,
particularly when placing it inside a pocket, purse, or other
container with metal objects.
16
ITC01-076
Getting Started
What’s in the Box?
Your digital wireless phone typically comes equipped with a
battery and a charger. Other accessory options can customize
your phone for maximum performance and portability.
To purchase Motorola Original™ accessories, please contact the
Motorola Customer Call Center at 1-800-331-6456 in the
United States or 1-800-461-4575 in Canada.
Installing the Battery
Before you can use your phone, you need to install and charge
the battery.
Your phone is designed to be used only with Motorola
Original batteries and accessories. We recommend that
you store batteries in their protective cases when not
in use.
Do This
1
Remove the battery from its protective clear plastic case.
2
If the phone’s battery door
is already in place, lightly
slide down the battery
door release latch and lift
the battery door off of the
phone.
Release
latch
17
Getting Started
Do This
3
Insert the battery, printed
arrows first, into the
battery compartment and
push down.
4
Replace the battery door.
Charging the Battery
Before you can use your phone, you need to install and charge
the battery.
Do This
1
Plug the travel charger
into your phone with the
release tab facing up.
2
Plug the other end of the travel charger into the
appropriate electrical outlet.
3
When your phone indicates that the battery is fully
charged, press the release tab and remove the travel
charger.
18
Getting Started
Turning Your Phone On
Do ThisTo
1
Press and hold P
(the power key)
Power
key
2
Enter your four-digit unlock
code and press OK (+)
turn on your phone
unlock your phone, if
necessary
The unlock code is
originally set to 1234, but
in some instances your
service provider may
program a new code.
19
Getting Started
Sending a Call
To call a number, your phone must be turned on, be unlocked,
and have a network connection with adequate signal strength.
Do ThisTo
1
Extend the
antenna.
2
Press the keypad
keys
3
Press N
(send key)
optimize signal reception
Tip: Your phone uses a two-stage
antenna that must be fully extended
for proper operation. You may have
to pull on the antenna a second time
to extend the antenna to its
maximum length.
dial the phone number (up to 32
digits)
Tip: If you make a mistake, press
DELETE (-) to delete the last digit,
or press and hold DELETE (-) to
clear all digits.
send the call
Note: You can make an emergency call even when the phone is
locked. See “Dialing an Emergency Number” on page 29.
Ending a Call
PressTo
O (end key)end the call
20
Getting Started
Receiving a Call
To receive a call, your phone must be turned on and have a
network connection with adequate signal strength. If your phone
is locked, you must unlock the phone to answer the call.
When you receive a call, your phone rings and/or vibrates and
displays an incoming call message.
PressTo
N or ANSWER (+)
answer the call
Displaying Your Phone Number
From the idle display:
PressTo
M #see your phone number
21
About Your Phone
See page 1 for a diagram of your phone that describes basic
phone components.
Display
The top section of the display shows phone status indicators. The
following illustration shows some of the common indicators that
you may see at the top of the display when using your phone.
Messages, phone numbers, and menu options appear in the
middle of the display. Text labels at the bottom corners of the
display show the current soft key functions. A M (menu) indicator
in the bottom center of the display indicates that you can open
the main menu or a feature sub-menu to see more options. For
more information about the soft key and menu key labels, see
“Using the Menu” on page 36.
Some of the phone functions described in this guide must be
performed from the idle display. The term
the standard display that you see when your phone is on and
ready to use, when you are
system.
not
on a call or using the menu
idle display
refers to
22
About Your Phone
➋➌➍➎
➊
➓
➋
➊ Signal Strength Indicator Shows the strength of your
phone’s connection with the network.
Strong
You cannot send or receive calls when the “no signal” indicator
is displayed.
➌ In Use Indicator Appears when a call is in progress.
➍ Roam Indicator Appears when your phone uses another
network system outside your home network. When you leave
your home network area, your phone
network.
5 4 3 2 1 j
➋ Digital (F) or Analog (I) Signal
IndicatorsYour service provider may use one or
both of these indicators to indicate whether you are
receiving a digital or analog signal.
12:00am
➏
roams
or seeks another
➐
➑
➒
No signal
23
About Your Phone
➎ Message Waiting Indicator Appears when
your phone receives a text message.
➏ Voice Message Waiting Indicator Appears
when you receive a voicemail message.
➐ Battery Level Indicator Shows the amount of
charge left in your battery. The more segments visible, the
greater the charge.
High
Recharge your battery as soon as possible when you see the
Low Battery warning message.
M to open a menu. See “Using the Menu” on page 36.
➓ Alert Setting Indicator Shows the current selected alert.
The default alert setting is a ringer.
w
y
t
24
E D C B
➑ Clock Shows the current time. In some instances,
your phone may prompt you to enter the correct time
when you turn it on.
➒ Menu Indicator Indicates that you can press
Loud ring
Vibrate
Silent
Soft ring
x
Ring and vibrate
u
Empty
About Your Phone
Changing the Zoom Setting
You can set your phone’s display to show either three lines or
two lines of text plus soft key labels. Three lines of text display
more information, while two lines increase text size.
To change the display view, press
hold M again within two seconds of the first press.
You can also adjust the zoom setting from the menu. See the
“Zoom” item on page 56.
M once, then press and
Volume Keys
Use the upper and lower volume keys to adjust your phone’s
earpiece and ringer volume. The volume keys are located on the
left side of the phone.
When PressTo
During a callvolume keysincrease or decrease
earpiece speaker volume
From the idle
display
volume keysincrease or decrease ringer
volume
You can also use the volume keys to scroll up or down through
menus and lists.
To change keypad volume, see “Customize an Alert Style” on
page 83.
25
About Your Phone
Battery Use
Caution: To prevent injuries or burns, do not allow metal
objects to contact or short-circuit the battery terminals.
To maximize your battery’s performance:
• Always use Motorola approved batteries and battery
chargers. The phone warranty does not cover damage
caused from using non-Motorola batteries and/or battery
chargers.
• New batteries or batteries that have been stored for long
periods of time may require a longer charge time.
• Maintain the battery at or near room temperature when
charging.
• Do not expose batteries to temperatures below -10°C
(14°F) or above 45°C (113°F). Always take your phone with
you when you leave your vehicle.
• When you do not intend to use a battery for a while, store it
uncharged in a cool, dark, dry place, such as a refrigerator.
• Over extended periods of time, batteries gradually wear
down and require longer charging times. This is normal. If
you charge your battery regularly and notice a decrease in
talk time or an increase in charging time, then it is probably
time to purchase a new battery.
• The more you talk on the phone or use phone features (like
sending text messages), the less standby time your battery
has.
26
About Your Phone
The rechargeable batteries that power this product
must be disposed of properly and may need to be
recycled. Refer to your battery’s label for battery type.
Contact your local recycling center for proper disposal methods.
Never dispose of batteries in a fire because they may explode.
27
Sending and Receiving Calls
For basic instructions on how to send a call, end a call, and
receive a call, see page 20 of the “Getting Started” section.
Redialing a Number
If you hear an ordinary busy signal, the phone number you dialed
is busy.
PressTo
1
O hang up
2
N redial the busy number
Using Automatic Redial
If the network is busy, you hear a fast busy signal, and your
phone displays the message Call Failed.
When automatic redial is turned on, your phone automatically
repeats the call attempt over the next four minutes. When the
call goes through, your phone rings or vibrates one time, displays
the message Redial Successful, and then connects the call.
You must turn on automatic redial to use this feature. See the
“Auto Redial” option on page 56 to turn on automatic redial.
When automatic redial is turned off, you can manually activate
the feature to redial a phone number. When you hear a busy
signal and see the Call Failed message:
PressTo
N or RETRY (+)
28
activate automatic redial
Sending and Receiving Calls
Caller ID
The
calling line identification
you see who is calling before you answer.
• If the caller’s name is stored in your phonebook, the phone
automatically displays the name. Otherwise, the phone
displays the caller’s phone number.
• If caller ID information is not available, your phone displays
the message
Incoming Call.
(caller ID) feature lets
Dialing an Emergency Number
Your service provider programs one or more emergency phone
numbers (such as 911) that you can call under any
circumstances. You can dial and call the emergency number even
when your phone or keypad is locked, or when you are prompted
to enter a code or password.
Note: Emergency numbers vary by country. Your phone’s
emergency number(s) may not work in all locations.
To call the emergency number at any time:
PressTo
1
keypad keysdial the emergency number (such as
911)
2
N call the emergency number
29
Sending and Receiving Calls
When you call an emergency number, your phone displays
Emergency Mode. During the next ten minutes, the emergency
operator may place a call back to your phone, unless you make
another call or turn the phone off.
Dialing With Speed Dial
The
speed dial
minimal number of keypresses.
Whenever you store an entry in your phonebook, the entry is
assigned a unique speed dial number. The speed dial number
identifies the location where the entry is stored in phonebook
memory. If you know the speed dial number for the phonebook
entry you want to call, you can use the speed dial feature.
PressTo
1
keypad keysenter the one-, two-, or three-digit
2
# submit the number
3
N call the entry
feature lets you dial any phonebook entry with a
speed dial number for the entry you
want to dial
Note: On some networks,
you can skip this step for
phonebook entries stored
in speed dial locations 1
through 99.
To make an entry in the phonebook or view an existing entry’s
speed dial number, see “Storing a Phonebook Entry” on
page 60.
30
Sending and Receiving Calls
Dialing With One-Touch Dial
You can call phonebook entries 2 through 9 with the push of a
single key. Just press and hold the one-digit speed dial number
for one second.
You
cannot
use one-touch dial to call phonebook entry number
1, since the 1 key is reserved for dialing your voicemail
number. See “Listening to a Voicemail Message” on page 69.
To store entries in locations 2 through 9 in the phonebook, see
“Storing a Phonebook Entry” on page 60.
Additional Dialing Features
In addition to pressing numbers on your keypad, you can insert
numbers or characters and send calls in a variety of ways.
While dialing (with digits visible in the display):
Do This To
Press M
> Attach Number
Press M
> Send Message
attach a number from the phonebook
or recent calls list to the end of the
digits you entered
create a text message addressed to
the number entered
31
Sending and Receiving Calls
Do This To
M and then
Press
scroll to and select
one of the following:
• Insert Pause
(to insert a p)
• Insert Wait
(to insert a w)
• Insert 'n'
(to insert an n)
insert a special character when
making a call that requires you to dial
and send additional digits (for
example, to make a calling card call,
or to retrieve messages from an
answering machine):
• Pause tells your phone to wait
until the call connects before it
automatically sends the next
digit(s) in a series.
• Wait tells your phone to wait
until the call connects, and then
to prompt you for confirmation
before it sends the next digit(s).
• 'n' tells your phone to prompt you
for a number before dialing the
call. The number you enter is
inserted into the dialing sequence
in place of the n character
32
Sending and Receiving Calls
You can also call numbers using these features:
Do ThisTo Call
Press and release the voice key
on the right side of your phone
and say the entry’s name (in
two seconds).
Press M > Recent Calls
> Received Calls or
Dialed Calls >
entry to call
a phone number using the
voice dial feature
See “Recording a Voice
Name For a Phonebook
Entry” on page 62.
a missed call or a number
from a call you recently
dialed or received
33
Using Features While On a
Call
Using Call Waiting
If you subscribe to call waiting, an alert tone sounds
while you are on a call to indicate that you have
received a second call.
To put the first call on hold and answer the second call:
PressTo
1
N answer the new call
2
N switch back to the first call
Making a Three-Way Call
During a call, you can call and connect a third party
so that the three of you can talk together. You cannot
do this if you already have a call on hold.
While you are on a call:
PressTo
1
keypad keysenter the third person’s number
Note: On some networks, you must
press N before entering the third
person’s number.
2
N call the number and connect the new
person
34
Using Features While On a Call
PressTo
3
N connect the two calls
4
O end the entire call
Additional On-Call Features
While you are on a call, you can perform the following tasks:
Do ThisTo
Press MUTE (+)
Press M
> My Tel. Number
Press M > Send Tonessend a number to the network
Press
M
> Received Calls or
Dialed Calls
Press M> Messagesview or send messages from the
Press M
> Other Information
mute a call
view your phone number
as DTMF tones, for credit card
calling or password entry
Note: This option appears only
when you enter digits or select
stored digits during a call.
To activate DTMF tones, see the
“DTMF” item on page 57.
view the telephone numbers
from calls you have recently
received or dialed
message center
view a list of feature
specifications for your phone
35
Using the Menu
Navigating to a Feature
You can access many of your phone’s features by using these
keys to move through the menu system:
Left Soft Key
Perform the
function shown
in the lower left
corner of the
display (usually
EXIT
or
BACK
Volume Keys
Move up or down
through menus
and lists.
Menu Key
Enter the menu
system, or open
a sub-menu, when
M
appears in the
bottom center of
the display.
End Key
Exit the menu
system without
making changes,
return to the
idle display.
36
Right Soft Key
Perform the
function shown
in the lower
right corner of
the display
(usually
).
SELECT
the highlighted
Main Menu
Recent Calls
Phonebook
EXIT SELECT
menu item).
Scroll Keys
Move up or down
through menus
and lists.
* and #
Cycle through
and set the
value of the
highlighted
menu item.
Using the Menu
This guide shows you how to navigate to a specific menu feature
as follows:
Find the Feature
M > Recent Calls
> Dialed Calls
The > symbol means that you should scroll to and select the
feature. This example shows that you must press M, scroll to
and select Recent Calls, then scroll to and select Dialed Calls
to see the dialed calls list.
Selecting a Feature Option
Some features require you to select an item from a list:
Press
BACK
(-)
to go back to the
previous screen.
A sub-menu is
available. Press
M
to open
the sub-menu.
Select an item by highlighting it. Use one of the following
approaches:
• Press S to scroll up or down to the item you want.
• In a numbered list, press a number key to highlight the
item.
Dialed Calls
10) John Smith
9) Mary Smith
BACKVIEW
M
Press
VIEW
(+) to view
details of the highlighted item.
STORE
(+) appears if you can
store the item in your phonebook.
Highlighted
item
37
Using the Menu
• In an alphabetized list, press a key multiple times to cycle
through the letters on the key and highlight the closest
matching list item.
Entering Feature Information
Features such as the phonebook require you to enter information
to fill in an entry’s details:
Press S to
scroll down
to additional
items.
CANCEL
Press
(-) to exit
without making changes.
DONE
(-) appears when you
Entry Details
Name:John Smith
No.:2125551212
CANCELCHANGE
Highlighted
item
CHANGE
Press
to edit the selected
information.
enter or edit information. Press
DONE
(-) to save your changes.
• Enter numbers or text with the keypad. (See “Entering Text”
on page 40.)
• When an item has a list of possible values, press
* or # to scroll through and select a value.
• When an item has a list of possible numeric values, press a
number key to set the value.
38
(+)
Using the Menu
• If you enter or edit information and then decide that you do
not want to save your changes, press O to exit without
saving.
The message center lets you compose and send text messages.
(See “Entering Text” on page 40.) A
where the text will appear:
flashing cursor
shows you
Flashing
cursor
indicates
insertion
point.
Msg:
Press
BROWSE
to view and
insert a name,
number, or
message from
CANCELBROWSE
M
previously
stored
Press
CANCEL
(-)
to exit without
making changes.
Press
M
to open the
sub-menu.
information.
When you enter text, the flashing cursor changes to a
cursor
, and the soft key functions change:
Block
cursor
indicates
current
highlighted
Msg:
T
Press OK (+)
to accept and
store the text.
character.
DELETEOK
After two seconds, the block
cursor reverts to a flashing cursor
M
DELETE
Press
delete the character to the
left of the insertion point.
and moves to the next position.
(+)
block
(-) to
39
Entering Text
Various text entry methods make it easy for you to enter names,
numbers, email addresses, and text messages on your phone.
You can enter all characters (letters, numbers, and symbols)
using the standard tap method. Other text modes let you easily
enter numbers and symbols, or insert text already stored on your
phone. Finally, a predictive text mode lets you enter text
messages with a minimum of keypresses.
Choosing a Text Mode
To activate a text mode, press M from any text entry screen
and select the text mode from the Entry Method menu:
iTAP Let the phone predict each word as you enter it,
then choose the word from a list (see “Predictive
Text Entry with iTAP™ Software” on page 44).
Tap Method
Numeric Enter only the number that appears on each key.
Symbol Enter symbols only (see “Symbol Mode” on
Browse Browse through your phonebook and recent
Enter characters one at a time by pressing the
key for the letter, number, or symbol (see “Tap
Method” on page 41). This is the standard
mode for entering text on your phone.
page 43).
calls lists to select a name or number to enter.
Note: The text mode you select remains active until you change
it by selecting another mode.
40
Entering Text
Tap Method
Tap method is the default standard mode for entering text on
your phone.
To activate tap method from any text entry screen, press
and select the Tap Method menu option.
To enter text using the tap method:
Do ThisTo
1
Press a number
key one or more
times
2
Continue to press
number keys
3
Press OK (+)
cycle through the characters
associated with the key and select
the character you want (see the
“Character Chart” on page 42).
enter the rest of the characters in the
text message
accept and store the text when you
are finished
General Text Entry Rules
Use the keypad to enter letters, numbers, symbols, and other
characters with the tap method. Press the same key repeatedly
to cycle through available characters (see the “Character Chart”
on page 42):
• To enter text at a flashing cursor, press a number key.
• To enter the desired character, press the number key as
many times as necessary. For example, press 2 three
times to enter the “c” character.
M
41
Entering Text
• Press and hold a number key to switch between tap method
and numeric text entry mode.
• To move the flashing cursor up or down one line in a text
message, or to change a character in block cursor to
uppercase or lowercase, press
• To move the flashing cursor to the left or right in a text
message, press * or #.
• If you do not press a key for two seconds, the character in
the block cursor is accepted, and the cursor moves to the
next position.
• The first character of every sentence is capitalized unless
you manually change it. (Press S down to force the
character to lowercase while it is highlighted by the block
cursor.)
Character Chart
Use this chart as a guide for entering spaces, numbers, letters,
symbols, and other characters with the tap method.
1
space
. 1 ? ! , @ _ & ~ : ; " - ( )
' ¿ ¡ % £ $ ¥
0
+ - 0 x * / \ [ ] = > < # §
S.
42
Entering Text
Symbol Mode
Your phone provides an alternate way to find and enter symbol
characters in a text message. You can view and select from a
variety of available symbols.
To activate symbol mode from any text entry screen, press
and select the Symbol menu option.
To enter a symbol in symbol mode:
Do ThisTo
1
Press a number
key one time
2
Press * or #
or
the number key
multiple times
3
Press SELECT (+)
display its symbol options (see the
“Symbol Chart” on page 44)
The symbols associated with the key
you pressed are shown at the bottom
of the display. If necessary, press
other keypad keys to find the symbol
you want.
highlight the symbol you want
add the highlighted symbol to the
text area at the top of the display
M
43
Entering Text
Symbol Chart
Use this chart as a guide for entering symbols in symbol mode.
iTAP™ software provides a predictive text entry method that lets
you enter the letters of a word using only one keypress per letter.
You must activate iTAP software prior to entering letters. You can
do this from any text entry screen by pressing M to open the
Entry Method menu and selecting the iTAP menu option.
44
Entering Text
Enter Words
To enter a word with iTAP software:
Do ThisTo
1
Press a number
key one time
2
Press number keys
(one per letter)
3
When you have
entered all the
letters of the
word, press
* or #
4
Press SELECT (+)
enter the first letter of the word
The letters associated with the key
you pressed are shown at the bottom
of the display.
enter the rest of the word
Alternative words and letter
combinations are shown at the
bottom of the display based on the
keys you press. These word choices
are updated with each keypress.
locate and highlight the word you
want
add the highlighted word to the text
area at the top of the display
A space is automatically inserted
after the word.
45
Entering Text
Enter Novel Words
You may enter a word that is not in the iTAP software dictionary.
If you enter all the letters of a word but the word is not
displayed:
Do ThisTo
1
Press DELETE (-) one
or more times
2
Press * or #highlight the letter or letter
3
Press SELECT (+),
then press *
4
Continue entering
letters and highlighting
letter combinations
delete one or more letters until
you see a letter combination
that matches the start of the
word
combination
shift the text entry cursor to the
left and “lock” the selected
portion of the word
spell the word
46
Menu Feature Descriptions
This chapter describes all of your phone’s features in order of the
menu map shown on page 3. Some descriptions also include
page numbers where you can find more detailed information. If
you would like to learn more about a specific feature, a reference
guide for your phone is also available. To obtain a copy of the
reference guide or another copy of this user guide, see the
Motorola Web site at:
or contact the Motorola Customer Call Center at
1-800-331-6456 (United States) or 1-800-461-4575 (Canada).
Main Menu
R
ECENT CALLS
View the numbers of your recent dialed calls and received
calls. Press N to go directly to the dialed calls list from the
idle display.
Received Calls
View a list of recently received calls.
Your phone keeps a list of the numbers from calls you
recently received, even if you did not answer. You can scroll
through the list until you find an entry you want to call,
store, or delete.
M > Recent Calls
(United States)
(Canada)
> Received Calls
47
Menu Feature Descriptions
Dialed Calls
M > Recent Calls
> Dialed Calls
View a list of recently dialed calls. Your phone keeps a list of
recently dialed phone numbers, even if the calls did not
connect. A < means the call connected. You can scroll
through the list until you find an entry you want to call,
store, or delete.
Notepad
M > Recent Calls
> Notepad
Stores the last phone number entered on the keypad. The
number may be the last number you called or a number you
entered during a phone call.
You can call the number on the notepad or you can store it
as part of a phonebook entry.
Call Times
M > Recent Calls
> Call Times
View call timers, which record
network connection time,
elapsed time from the moment you connect to your service
provider’s network to the moment you end the call by
pressing O.
The amount of network connection time you track
on your timer may not equal the amount of time for
which you are billed by your service provider. For
billing information, please contact your service
provider directly.
You can scroll through a list of five timers: Last Call, Dialed
Calls, Received Calls, All Calls, and Lifetime.
the
48
Menu Feature Descriptions
P
HONEBOOK
M > Phonebook
M > Phonebook Menu
Create and manage a personalized phonebook. You can call
phone numbers stored in the phonebook or, for entries with
email addresses, you can send a text message directly from
your phone.
Create a
phonebook entry
Enter a name, phone number or email
address, and type indicator, such as
home or work. The phone will assign a
speed dial number. See page 60.
Set up voice dial Record a voice name you can use to
dial a phone number by saying the
person’s name. See page 62.
Edit a phonebook
entry
Dial a phonebook
entry
View and then update details of a
phonebook entry.
Use the phonebook list, voice dial,
speed dial, or one-touch dial to call a
number or send a text message to an
email address. See pages 28 and 64.
Delete a
phonebook entry
Sort phonebook
entries
Use the
Phonebook Menu to remove
outdated entries.
Accept the standard sort by speed dial
number or sort entries by name or
voice dial.
Q
UICK DIAL
M > Quick Dial
Dial pre-programmed customer service numbers.
49
Menu Feature Descriptions
Your service provider may program one or more quick dial
numbers, such as the customer service number, into your
phone. You can call them by selecting them from the quick
dial list.
Note: Your service provider may use a different name for
this feature.
R
ADIO
Listen to FM radio stations. This menu feature is
displayed only when the optional Motorola
Original™ FM Stereo Radio headset is plugged
into the accessory connector port on your phone. See
“Radio” on page 65.
M
ESSAGES
Adjust message settings, view and manage the
various types of messages your phone can receive
and/or send:
Voicemail Store and call the voicemail number
Text Msgs Send and receive text messages. See
Browser Alerts Read alert messages received by your
Quick Notes Select and send pre-written messages
Outbox View all outgoing text messages,
M > Radio
M > Messages
provided by your service provider. See
“Messages—Voicemail” on page 68.
“Messages—Text” on page 70.
micro-browser.
from the quick notes list.
delivered and undelivered.
50
Menu Feature Descriptions
Drafts Store and edit text messages that you
have written but not sent.
S
HORTCUTS
M > Shortcuts
Create keypad or voice shortcuts to menu features.
V
OICE NOTES
M > Voice Notes
Use the voice key to record and playback messages and
phone calls. See “Voice Notes” on page 78.
B
ROWSER
M > Browser
Access Web pages and run Web-based
applications.
The micro-browser delivers WAP (Wireless Application
Protocol) pages from your service provider directly to your
phone. See “Micro-Browser” on page 80.
Settings Menu
R
ING STYLES
Style
Select a type of ring or vibration alert style for incoming
calls and messages. See “Ring Styles” on page 82.
Style Detail
Change details about the ring or vibration alert style.
represents the name of the current alert setting style. See
“Ring Styles” on page 82.
M > Settings
> Ring Styles
> Style
M > Settings
> Ring Styles
>
Style
Detail
Style
51
Menu Feature Descriptions
My Tones
M > Settings
> Ring Styles
> My Tones
Create custom alert tones for your phone. See “Use the My
Tones Feature” on page 84.
P
HONE STATUS
My Tel. Number
M > Settings
> Phone Status
> My Tel. Number
View, enter, and edit your name and phone number.
Battery Meter
M > Settings
> Phone Status
> Battery Meter
View a detailed battery charge meter.
Other Information
M > Settings
> Phone Status
> Other Information
View the phone’s feature specifications (if available from
the service provider).
C
ONNECTION
Connect your phone to a computer or hand-held
device to send and receive data and fax calls on
the connected device. Connect your phone using a
serial cable or USB cable.
52
Menu Feature Descriptions
Incoming Call
M > Settings
> Connection
> Incoming Call
Specify the format for the next incoming call. You can select
Fax In Only, Data In Only, or Normal.
IN-C
ALL SETUP
Use the in-call setup menu to set the features that are
active during a call, such as the in-call timer and call
answering options.
In-Call Timer
M > Settings
> In-Call Setup
> In-Call Timer
Adjust call timer display and beep settings. You can set your
timer to beep at a selected interval during your calls. (60
seconds is the default.) You can also turn on or off a display
timer during calls as follows:
Time Display the elapsed time for the
current call.
Off Hide the in-call timer.
Answer Options
M > Settings
> In-Call Setup
> Answer Options
Turn call answering options on or off:
Multi-Key Answer by pressing any key.
53
Menu Feature Descriptions
S
ECURITY
Lets you change the four-digit unlock code and a six-digit
security code that will prevent other users from accessing your
personal information or modifying your phone settings.
Phone Lock
M > Settings > Security
> Phone Lock
Lock and unlock your phone. See “Locking and Unlocking
Your Phone” on page 90.
Lock Keypad
M > Settings > Security
> Lock Keypad
Lock and unlock your keypad to prevent accidental
keypresses that might inadvertently dial an emergency
number or one-touch dial number.
Lock Application
M > Settings > Security
> Lock Application
Lock and unlock specific phone applications (such as
phonebook) so that users must enter the unlock code
before they can use the applications.
Restrict Calls
M > Settings > Security
> Restrict Calls
Stop all incoming and/or outgoing calls, or restrict outgoing
calls to the numbers stored in your phonebook.
You can still place calls to emergency numbers when
outgoing calls are restricted. Your phone still receives
incoming text messages when incoming calls are restricted.
54
Menu Feature Descriptions
New Passwords
M > Settings > Security
> New Passwords
Change your unlock code or your security code (originally
set to 000000). See “Assigning a New Code or Password”
on page 90.
O
THER SETTINGS
Use the other settings menu to view or adjust personal
options, the initial setup of your phone, the way your phone
connects to your service provider’s network, and the setup
of optional equipment needed for hands-free use.
Personalize
M > Settings
> Other Settings
> Personalize
Set several personal phone options:
Main Menu
Change the order of the main menu.
See “Reordering Menu Items” on
page 88.
Keys
Change the functions of the soft keys
in the idle display. See “Customizing a
Soft Key Function” on page 89.
Greeting
Change the text displayed when you
turn on your phone.
Banner
Change the text that appears in the
idle display.
Quick Dial
Change quick dial number(s).
55
Menu Feature Descriptions
Initial Setup
M > Settings
> Other Settings
> Initial Setup
Set many basic phone options:
Time and Date Set the phone’s time and date.
Auto PIN Dial Some networks require an
authenticating PIN to allow
outgoing calls. Use this
feature to automatically dial
your PIN.
Auto Redial Automatically redial calls that fail due
to busy network conditions.
Backlight Set the amount of time that the
display backlight remains on, or turn
off the backlight to conserve battery
power.
Zoom Switch between three lines
(Zoom Out) and two lines (Zoom In) of
display text.
Scroll Force the cursor to stop or wrap
around when it reaches the top or
bottom of a list in the display.
Animation Turn animation off (to conserve the
battery) or on. Animation makes your
phone’s menus move smoothly as you
scroll up and down.
Language Set the language for phone menus.
56
Menu Feature Descriptions
Contrast
DTMF Switch DTMF tones to be long, short,
Master Reset Reset all options back to their original
Master Clear Reset all options back to their original
Network
View and adjust your phone’s network settings.
Your service provider registers your phone to a network. You
can view information about the current network, change
how your phone searches for a network, and turn on/off
alerts that indicate when a call is dropped or network
registration changes.
Adjust the contrast setting for your
display.
or off.
factory settings
code, security code, and lifetime timer.
factory settings
code, security code, and lifetime timer,
and
clear all user settings and entries.
Note: This option
user-entered information
your phone’s memory, including
phonebook entries. Once you erase
the information, it cannot be
recovered.
M > Settings
except
for the unlock
except
for the unlock
erases all
stored in
> Other Settings
> Network
57
Menu Feature Descriptions
Car Settings
M > Settings
> Other Settings
> Car Settings
Adjust hands-free settings for an optional
Motorola Original™ car kit you have purchased.
Note: The use of wireless devices and their accessories may
be prohibited or restricted in certain areas. Always obey the
laws and regulations on the use of these products.
Auto Answer
Set the car kit to automatically answer
calls after two rings.
Auto Handsfree
Set your phone to detect and
automatically route calls to the car kit.
Power-Off Delay
Specify the amount of time the car kit
delivers power to the phone after you
switch off the ignition.
Charger TimeSpecify the amount of time the car kit
uses your car battery to charge your
phone after you switch off the ignition.
Headset
M > Settings
> Other Settings
> Headset
Set your phone to automatically answer calls after
two rings when connected to a headset.
58
Phonebook
You can store a list of names and phone numbers or email
addresses in your phone’s electronic phonebook. You can view
these entries and call them directly from your phone.
For email addresses, you can send a text message
directly from your phone.
To see the list of names stored in your phonebook,
press M > Phonebook from the idle display. Scroll to a name
and press VIEW (+) to view details of the phonebook entry as
shown in the following display.
Fields in a Phonebook Entry
Voice Name
indicates a recorded voice name
Type
identifies number
type:
$
S
Z
[
Return to list
indicator
indicator
Work UHome
Main hMobile
Fax
p
Pager
Email
$*Carlo Emrys
215-433-7215
Speed No.15
BACKEDIT
the
Phonebook Menu
Entry’s
Name
Entry’s phone
number or
email address
Entry’s speed
M
dial number
Edit entryPress M to open
59
Phonebook
Storing a Phonebook Entry
A phone number is required for a phonebook entry. All other
information is optional.
Shortcut: Enter a phone number in the idle display, then press
STORE (+) to create a phonebook entry with the number in the
No. field. Go directly to step 3 in the following procedure to
enter additional information and store the entry.
Enter Information
Find the Feature
PressTo
1
S
2
SELECT (+)
3
CHANGE (+)
4
keypad keysenter a name for the phonebook
5
OK (+)
6
CHANGE (+)
7
keypad keysenter the phone number or email
8
OK (+)
60
M > Phonebook
M > New
scroll to Phone Number or
Email Address
select the type of entry
select Name
entry (see “Entering Text” on
page 40)
store the name
select No. or Email
address
store the phone number or email
address
Phonebook
PressTo
9
CHANGE (+)
10
S
11
SELECT (+)
12
RECORD (+)
or
Go to step 13 if
you do not want
to record a voice
name for the entry
13
S
14
CHANGE (+)
15
keypad keysenter a different speed number, if
select Type
Note: This option is not available for
email entries. Your phone
automatically applies an [ (email)
type indicator when you enter an
email address.
scroll to the type of phone number
select the number type
record a voice name for the entry, if
desired
See “Recording a Voice Name For a
Phonebook Entry” on page 62.
scroll to Speed No., the number to
speed dial
The next available speed dial number
is assigned to a new phonebook
number by default.
select Speed No. if you want to
change it
desired
the entry
61
Phonebook
PressTo
16
17
OK (+)
SELECT (+)
save the modified speed number
If your chosen speed number is
already assigned to another entry,
you are asked if you want to replace
that entry.
select MORE if you want to create
another entry with the same Name
Note: You must enter a name and
number to use this option.
Complete Phonebook Entry
When you are finished entering information for a phonebook
entry:
PressTo
DONE (-)
store the entry and return to the
phonebook list
Recording a Voice Name For a
Phonebook Entry
You can record a voice name when you create a new phonebook
entry, or when you edit a previously stored phonebook entry. This
lets you use voice dial to call the number without dialing (see
“Voice Dial” on page 64).
Tip: Make your voice recording in a quiet location. Hold the
phone about four inches (10 centimeters) from your mouth, and
62
Phonebook
speak directly into the phone’s microphone in a normal tone of
voice.
Find the Feature
Do ThisTo
1
Press S
2
Press VIEW (+)
3
Press EDIT (+)
4
Press S
5
Press RECORD (+)
6
Press and release the
voice key on the right
side of your phone and
say the entry’s name (in
two seconds)
7
Press the voice key and
repeat the name
8
Press DONE (-)store the voice name
M > Phonebook
scroll to the entry that needs a
voice name
display the entry’s detailed view
edit the phonebook entry
scroll to Voice Name
begin the recording process
The phone displays Press Voice
key then say name
record the voice name
The phone displays Press Voice
Key then REPEAT name
confirm the voice name
The phone displays Trained:
Voice Name.
Dialing a Phonebook Entry
.
.
You can use the phonebook list, voice dial, speed dial, or
one-touch dial to call a number (or send a text message to an
63
Phonebook
email address) stored in your phonebook. To use speed dial, see
“Dialing With Speed Dial” on page 30. To use one-touch dial,
see “Dialing With One-Touch Dial” on page 31.
Phonebook List
To call a number or send email to an entry in the phonebook list:
Find the Feature
PressTo
1
S
2
N send the call (for a phone number)
M > Phonebook
scroll to the entry you want to call
or
open a new message form with the
entry’s address in the To field (for
email entries)
Voice Dial
To call a number or send an email using voice dial:
Do ThisResult
Press and release the
voice key on the right
side of your phone and
say the entry’s name (in
two seconds).
Your phone goes to the entry in
the phonebook list, repeats the
voice name, waits two seconds,
then automatically dials the call
(for a phone number) or opens a
new message form (for an email
address).
64
Radio
You can use your phone to tune, store presets, and
listen to FM radio stations when the optional Motorola
Original™ FM Stereo Radio Headset accessory is
plugged into the phone’s accessory connector port.
Turning the Radio On and Off
PressTo
Radio (+)
Alternatively, you can use the following procedure:
PressTo
1
M open the menu
2
S
3
On (+) or Off (+)
Note: The Radio (+) soft key option and Radio menu feature
are displayed only when the FM Stereo Radio Headset is plugged
into the accessory connector port.
turn the radio on and off
scroll to Radio
turn the radio on or off
Tuning a Station
Do ThisTo
Press S
or
Press and hold S
scroll up or down to the next frequency
scroll up or down to the next available
stereo station
65
Radio
Storing a Preset
To store a station to a preset that you can recall later:
Do ThisTo
Press and hold a number
key (1 to 9)
assign its preset number to the
tuned station
Selecting a Preset
To select a preset radio station:
PressTo
a number key (1 to 9)tune the station stored at that
preset location
Sending and Receiving Calls With the
Radio On
Your phone interrupts the radio signal and rings or vibrates as
usual to notify you of an incoming call, message, or other event.
When you receive a call:
Do ThisTo
Press IGNORE (-)
Press ANSWER (+)
or
Press the button on the
FM Stereo Radio Headset
microphone
66
ignore the call
answer the call
Note: You can use the FM
Stereo Radio Headset
microphone to converse with
the other party during a call.
Radio
To end the call and resume the FM broadcast:
Do ThisTo
Press O
or
Press and hold the button
on the FM Stereo Radio
Headset microphone
Turn the radio off before dialing outgoing calls from the phone
keypad. You do not have to turn off the FM radio feature to dial
emergency numbers, or numbers selected from your phonebook
or other lists.
Tip: To dial a recently called number, press N or the button on
the FM Stereo Radio Headset microphone to go to the dialed
calls list. For more information, see “Recent Calls” on page 47.
end the call
67
Messages—Voicemail
You can listen to your voicemail messages by calling
your network voicemail phone number. Voicemail
messages are stored on the network—not on your
phone. Contact your service provider for more details.
Storing Your Voicemail Number
Store your voicemail number in your phone to make it faster and
easier to use voicemail. Your voicemail number is provided by
your service provider.
Find the Feature
PressTo
1
keypad keysenter the phone number for your
2
OK (+)
M > Messages
M > VoiceMail Setup
voicemail
store the number
Receiving a New Voicemail Message
When you receive a voicemail message, your phone displays the
& (voice message waiting) indicator and a New VoiceMail
notification. (Some networks only indicate when you have
messages, whether they are new or not.) If reminders are turned
on, your phone sends a reminder every five minutes until you
close the new message notification, listen to the message, or
turn off your phone.
68
Messages—Voicemail
From the new message notification:
Do ThisTo
Press CALL (+)
or
Press and hold 1
call your voicemail phone number
and listen to the message
Listening to a Voicemail Message
To listen to your voicemail messages at any time:
Find the Feature
Your phone calls the voicemail phone number you stored. If you
do not have a voicemail number stored, the phone guides you
through storing a number.
M > Messages > VoiceMail
Shortcut: You can also press and hold 1 to listen to your
voicemail message(s). A =(voicemail) indicator is printed on
the 1key as a function reminder.
Turning Off the Voice Message Waiting
Indicator
When you receive a voicemail message, your phone displays the
& (voice message waiting) indicator until you listen to the
message. To clear the voice message waiting indicator manually,
you can reset the voicemail counter to zero.
Find the Feature
M > Messages
M > Clear Count
69
Messages—Text
Text messages are brief messages that you can send
and receive (such as Where are we meeting?).
Received messages appear on your phone display or
in your text message inbox.
Quick notes are pre-written text messages that you can
customize and send quickly.
Your text message inbox must be set up
receive these messages. The total number of messages the inbox
can hold depends on the length of the messages, and the
number of other messages and drafts stored in your phone.
Setting Up the Text Message Inbox
Note: Your service provider may have already programmed the
text message inbox settings for you.
before
you can send and
Find the Feature
PressTo
1
CHANGE (+)
2
S
70
M > Messages
M > Text Msg Setup
change the Cleanup setting
scroll to the number of days that
messages should stay in the text
message inbox, or the number of
messages that should be kept in the
inbox
Messages—Text
PressTo
3
SELECT (+)
4
S
5
} (+)
6
S
7
DONE (-)
8
DONE (-)
select the cleanup setting
If you select Custom, continue.
Otherwise, go directly to step 8 to
complete the procedure.
scroll to the number of days or
messages
move to the type identifier
scroll to days or msgs
store the custom cleanup period
save the text message inbox settings
Receiving a Text Message
Note: Your text message inbox must be set up before you can
receive text messages.
When you receive a new message, your phone displays the X
(message waiting) indicator and a New message notification,
and gives an alert. If reminders are turned on, your phone sends
a reminder every five minutes until you close the new message
notification, read the message, or turn off your phone.
From the new message notification:
PressTo
READ (+)
open the message (or your text
message inbox if there are multiple
messages)
71
Messages—Text
As memory space for storing messages gets close to full, the
(message waiting) indicator flashes and your phone displays
Memory is Low! when you receive a new message. When no
more messages can be stored, your phone displays Memory is
and the network temporarily holds your new messages. To
Full!
receive these new messages, you must delete some existing
messages from your inbox, outbox, or drafts folder.
Reading, Locking, or Deleting a Text
Message
You can open your text message inbox to read, lock, or delete
messages at any time.
Messages in the text message inbox are sorted from newest to
oldest. The oldest messages are deleted automatically as
specified by the inbox cleanup setting (see “Setting Up the Text
Message Inbox” on page 70). If you want to save a message,
you should lock it to prevent it from being deleted during
cleanup.
Find the Feature
PressTo
1
S
2
READ (+)
M > Messages > Text Msgs
scroll to the message you want
(d = unread and urgent, n = read,
f = read and locked)
open the message
X
72
Messages—Text
PressTo
3
SAVE (-)
DELETE
M
or
(+)
or
close the message without changes
delete the message
open the Text Msg Menu and scroll
to other operations, such as Lock/
Unlock
Sending a Text Message
You can create and send a text message to one or more
recipients. The text message feature lets you manually enter each
recipient’s phone number or email address, or select one or more
numbers/addresses from the phonebook or recent calls lists.
Note: When you manually enter phone numbers or email
addresses in the To field, you must insert a space between each
phone number/address. Press 1 one time, wait for the space
to appear, then enter the next phone number or email address.
Find the Feature
PressTo
1
CHANGE (+)
M > Messages
M > Create Message
select To
73
Messages—Text
PressTo
2
keypad keysenter one or more phone numbers or
email addresses where you want to
send the message
Tip: Remember to press
time to insert a space between each
phone number/address that you enter
manually.
or
BROWSE
(+)select one or more phone numbers or
email addresses from the phonebook
or recent calls lists
3
OK (+)
store the number(s) and/or email
address(es)
4
CHANGE (+)
5
keypad keysenter the text message (see “Entering
select Msg
Text” on page 40)
Note: Message length is limited. A
two-digit counter at the top of the
display shows how many characters
are left.
6
OK (+)
7
CHANGE (+)
8
S scroll to the priority you want
9
SELECT (+)
10
CHANGE (+)
store the text message
select Priority
set the priority
select Call
1 one
74
Messages—Text
PressTo
11
keypad keysenter the number you want your
recipient to call back (the message’s
From field)
12
13
14
OK (+)
DONE (-)
YES (-)
or
NO
(+)
store the number
finish the message
Your phone displays
Send Message Now?
send the message
cancel the message or save it as a
draft
A saved message is stored in the
drafts folder, where you can edit it
and send it at a later time.
Sending a Quick Note Text Message
Quick notes are short, pre-written text messages that you
can create, select, edit, and send quickly (for example,
Meet me at ...). You can also create new quick note messages
and store them for later use.
To send a quick note message:
Find the Feature
PressTo
1
S
M > Messages > Quick Notes
scroll to the quick note
75
Messages—Text
PressTo
2
READ (+)
or
M open the Quick Note Menu to
Quick Note Menu includes the following options:
The
OptionDescription
New
Edit Open an editor where you can edit the
Delete Delete the selected quick note.
read the quick note
perform other procedures as
described in the following list
Open an editor where you can create a
new quick note.
Enter text and press OK (+) to save it as a
quick note.
selected quick note.
Edit the quick note text and press OK (+)
to save your changes.
76
Messages—Text
OptionDescription
Send Open a new message, with the selected
quick note text in the
Complete the other fields in the message
(for details, see “Sending a Text Message”
on page 73).
To send the quick note to multiple
recipients, enter multiple phone numbers
and/or email addresses in the To field as
described in step 2 of the procedure for
“Sending a Text Message” on page 73.
Msg field.
77
Voice Notes
The voice note feature lets you record personal messages or
phone calls. You can play back a voice note at any time. There
are no pre-recorded voice notes on your phone.
Recording a Voice Note
Use this procedure to record a voice note when the idle display is
visible, or use it during a phone call to record the call. Your
phone plays an alert tone to notify the other party that the call is
being recorded.
Note: Recording phone calls is subject to varying state and
federal laws regarding privacy and recording of conversations.
Tip: Make your voice recording in a quiet location. Hold the
phone about four inches (10 centimeters) from your mouth, and
speak directly into the phone’s microphone in a normal tone of
voice.
Do ThisResult
1
Press and hold the voice
key on the right side of
your phone for the duration
of the recording.
2
Speak your voice note into
the phone while continuing
to hold the voice key.
3
Release the voice key to
stop recording.
A tone sounds in the
earpiece and the phone
displays the Recording
Voice Note
The phone records the
message and displays a
recording timer.
The phone displays the voice
notes list number and the
total recording time.
message.
78
Voice Notes
Playing a Voice Note
To play a recorded voice note:
Find the Feature
PressTo
1
S
2
PLAY (+)
When an optional Motorola Original™ headset accessory or FM
Stereo Radio Headset accessory is connected to your phone,
voice note playback is automatically routed to the headset.
M > Voice Notes
scroll to the voice note
play the voice note
Tip: You can play a voice note while taking a call. It won’t be
transmitted to the other party.
79
Micro-Browser
The micro-browser lets you access Web pageson
your phone. Contact your service provider to set up
access, if necessary.
Starting a Micro-Browser Session
To open the micro-browser:
Find the Feature
The micro-browser displays the home page set up by your service
provider.
PressTo
1
S
2
SELECT (+)
M > Browser
scroll to a bookmark or service
select the service
Shortcut: If you open a text message with a Web address
(URL) embedded in it, you can press M > Go Toto launch the
micro-browser and go directly to the URL. If more than one URL
is embedded, you can select one from a list.
If you are unable to establish a network connection with the
micro-browser, contact your service provider.
80
Micro-Browser
Interacting With Web Pages
You can perform the following operations on a Web page:
Do ThisTo
Press S
Press S and then
SELECT (+)
Press keypad keys
and then OK (+)
Press S to scroll to a
phone number on a Web
page, then press N
Press *go back to the previous Web page
Press M open the Browser Menu
scroll through a text message
scroll through and select items in a
list
enter requested information
Tip: Press * to delete one letter
at a time if you make a mistake.
call the number from the
micro-browser
81
Adjusting Your Settings
You can adjust a wide variety of phone settings to suit your
needs.
Ring Styles
Your phone rings or vibrates to notify you of an incoming call,
message, or other event. This ring or vibration is called an
You can select one of five different alert styles:
alert
.
Loud ring
w
Vibrate
y
Silent
t
The alert setting indicator in your display shows the current alert
style (see illustration on page 23).
Each alert style contains settings for ringer and keypad volume. It
also includes alert tone settings for different events: incoming
calls, text messages, voicemail messages, data calls, fax calls,
alarms, and reminders. You can modify the settings in each style.
Soft ring
x
Ring and vibrate
u
Select an Alert Style
Find the Feature
PressTo
1
S
82
M > Settings > Ring Styles
> Style
scroll to the alert style you want to
use
Adjusting Your Settings
PressTo
2
SELECT (+)
Customize an Alert Style
You can customize an alert style by changing the alerts used for
specific events (such as incoming calls, text messages, etc.). Your
phone includes multiple preset alert tones and vibrations. Any
changes you make are saved to the current alert style.
Tip: This feature also lets you set the alert style’s ringer volume
and keypad volume.
select the alert style
The phone displays the
Changed: Stylemessage.
Find the Feature
Note:
Style
represents the name of the current alert style.
PressTo
1
S
2
CHANGE (+)
3
S
M > Settings > Ring Styles
>
Style
Detail
scroll to the event for which you want
to set a new alert
select the event
The phone displays the list of
available alerts.
scroll to the alert you want for the
event
83
Adjusting Your Settings
PressTo
4
SELECT (+)
Use the My Tones Feature
You can create custom alert tones for your phone. The tones you
create appear in the list of available alerts (see “Customize an
Alert Style” on page 83).
Creating a Tone
select the alert
The phone displays the
Changed:
Event Alert
message.
Find the Feature
PressTo
1
CHANGE (+)
2
keypad keysenter notes for the tone
3
OK (+)
4
CHANGE (+)
5
keypad keysenter the name for the tone
6
OK (+)
7
DONE (-)
84
M > Settings > Ring Styles
> My Tones > [New Tone]
select Notes
store the notes
select Name
store the name
store the tone
Adjusting Your Settings
Entering Notes
To create a new tone, use the keypad keys to enter each note in
turn. You can modify a note’s pitch, octave, or length by entering
an octave/note/length combination as described below:
KeyNote or Option Description
1
2
3
4
7
0
1
2
3
A
B
C
D
E
F
G
R
#
b
q
h
w
set octave one
set octave two
set octave three
note A
note B
note C
note D
note E
note F
note G
rest
sharp
flat
quarter note or quarter rest
half note or half rest
whole note or whole rest
85
Adjusting Your Settings
Enter a note as follows:
TaskAction
Change the
octave
Select the note
(required)
Change a note to
a sharp or flat
Change a note’s
length
Add a restEnter one or more rests (R characters) as
Listen to a new
tone as you
compose it
Set the new octave (1, 2, or 3)
selecting the note. The new octave applies
to the note and all following notes until
you change it again.
Press a keypad key to enter a note.
Enter a sharp or flat (# or b)
the note.
Some sharps and flats are played as
standard notes. For example, B# is the
same as C. Press S to scroll to valid
notes when entering a new note.
Set the new length (q, h, or w)
selecting the note. The new length applies
to the note and all following notes until
you change it again.
needed in the tone sequence. You can set
the length of the rest by entering a q, h, or
w character
for a note.
Press M to enter the Compose Menu,
and select Play All to play the notes you
have entered.
after
the rest, just as you can
before
after
after
selecting
86
Adjusting Your Settings
Playing a Tone
Find the Feature
PressTo
1
S
2
M open the My Tones Menu
3
S
4
SELECT (+)
5
PLAY (+)
or
CANCEL
(-)
M > Settings > Ring Styles
> My Tones
scroll to the tone you want
scroll to Play
select Play
The phone displays the playback
meter and plays the tone.
play the tone again
return to the my tones list
Editing a Tone
You cannot edit the standard tones included with your phone. To
edit a custom tone that you created:
Find the Feature
PressTo
1
S
2
EDIT (+)
3
S
M > Settings > Ring Styles
> My Tones
scroll to the tone you want to edit
open the tone details
scroll to the details you want to edit
(Name or Notes)
87
Adjusting Your Settings
PressTo
4
CHANGE (+)
5
keypad keysenter new text or notes
6
OK (+)
Deleting a Tone
You cannot delete the standard tones included with your phone.
To delete a custom tone that you created:
select the details you want to edit
store the details
Find the Feature
PressTo
1
S
2
M open the My Tones Menu
3
S
4
SELECT (+)
5
YES (-)
M > Settings > Ring Styles
> My Tones
scroll to the tone you want
scroll to Delete
select Delete
confirm the deletion
Reordering Menu Items
You can customize the order of the items in your phone’s main
menu, depending upon your usage.
Find the Feature
88
M > Settings
> Other Settings
> Personalize > Main Menu
Adjusting Your Settings
PressTo
1
S
2
GRAB (+)
3
S
4
INSERT (+)
scroll to the menu item you want to
move
grab the menu item you want to
move
move the item up or down the menu
insert the item in the new location
Customizing a Soft Key Function
You can relabel the soft keys (- and +) to access different
main menu items from the idle display.
Find the Feature
PressTo
1
S
2
CHANGE (+)
3
S
4
CHANGE (+)
M > Settings
scroll to Left or Right
open the key editor
scroll to the new key function
confirm the new function
The key will have the new function
whenever the phone is idle.
> Other Settings
> Personalize > Keys
89
Security
Assigning a New Code or Password
Your phone’s four-digit unlock code and the six-digit security
code (originally set to 000000) are set at the factory. Your service
provider may reset these numbers before you receive your
phone.
If your service provider has
recommend that you change them to prevent other users from
accessing your personal information or modifying your phone
settings. The unlock code must contain four digits, and the
security code must contain six digits. Be sure to make a note of
the new numbers.
Locking and Unlocking Your Phone
You can lock your phone manually or set your phone to lock
automatically whenever you turn it off.
When you try to use a locked phone, it asks you to enter the
unlock code. A locked phone still rings or vibrates for incoming
calls or messages,
You may be able to make emergency calls on your phone even
when it is locked. See “Dialing an Emergency Number” on
page 29.
but you must unlock it to answer
not
reset these numbers, we
.
90
Security
Lock Your Phone Manually
Find the Feature
PressTo
1
keypad keysenter your four-digit unlock code
2
OK (+)
M > Settings > Security
> Phone Lock > Lock Now
lock the phone
Set Your Phone to Lock Automatically
You can set your phone to lock every time you turn it off:
Find the Feature
PressTo
1
keypad keysenter your four-digit unlock code
2
OK (+)
M > Settings > Security
> Phone Lock
> Automatic Lock > On
set the phone to lock automatically
Unlock Your Phone
At the Enter Unlock Code prompt:
PressTo
1
keypad keysenter your four-digit unlock code
2
OK (+)
unlock your phone
91
Security
Locking and Unlocking Your Keypad
You can lock your phone keypad to prevent accidental use. This
feature is useful in situations where an accidental keypress might
inadvertently dial an emergency number or one-touch dial
number (for example, when carrying your phone in a purse or
pocket).
PressTo
M *lock or unlock your keypad
Note: Incoming calls and messages unlock the keypad.
92
Troubleshooting
Check these questions first if you have problems with your
phone:
QuestionAnswer
Is your phone set
up correctly?
Is your battery
charged? Do you
see B in the
display?
Does the handset
have a signal?
Do you see j in
the display?
Is the earpiece
volume too low
or does the
phone not ring?
Press M#. If you do not see your
phone number, contact your service
provider.
The battery level indicator should have
at least one segment showing (C). If
it does not, recharge your battery. (See
“Charging the Battery” on page 18 and
“Battery Use” on page 26.)
Make sure that your antenna is fully
extended (if applicable). The signal
strength indicator should have at least
one segment showing (1). If it does
not, move to an area with a stronger
signal to use your phone.
Press the upper volume key on the side
of the phone.
93
Troubleshooting
QuestionAnswer
Has the phone
been damaged,
dropped, or
gotten wet?
Was a
non-Motorola
battery or
battery charger
used?
The following refer to specific problems:
ProblemSolution
I pressed the
power key, but
nothing
happened.
The display says:
Enter Unlock
. How do I
Code
unlock my
phone?
Dropping your phone, getting it wet, or
using a non-Motorola battery or battery
charger can damage the phone. The
phone’s limited warranty does not cover
liquid damage or damage caused from
using non-Motorola accessories.
Be sure to press and hold Pthe power
key until the display appears and you
hear an audible alert (this could take a
couple of seconds). If nothing happens,
check that a charged battery is
installed. (See “Installing the Battery”
on page 17.)
Enter the factory-preset unlock code, or
the last four digits of your phone
number. (See “Locking and Unlocking
Your Phone” on page 90.) If this fails,
call your service provider (the company
that sends you your monthly wireless
service bill).
94
Troubleshooting
ProblemSolution
I cannot send/
receive calls.
I cannot open my
inbox.
My phone’s
display is too
dark.
Make sure that your antenna is fully
extended (if applicable) and that you
have a phone signal (see the “Signal
Strength Indicator” item on page 23).
Avoid electrical or radio interference,
and obstructions such as bridges,
parking garages, or tall buildings.
Your phone also may have the
Restrict Calls feature turned on. If
you know the unlock code, you can
change this setting in the security menu
(M > Settings > Security).
Before you can use text or information
services messages, you must set up the
appropriate inbox. See “Setting Up the
Text Message Inbox” on page 70.
You can use the Contrast feature (see
page 57) to change the level of contrast
in your phone display.
You can also use the Backlight feature
(see page 56) to change the length of
time that your phone’s backlight display
stays on.
95
Troubleshooting
ProblemSolution
I am unable to
record a voice
note or voice
name.
I launched the
micro-browser
but the display
Service Not
says:
Available
I launched the
micro-browser
but the display
says: Data Server
Unavailable
.
.
Try moving to a quieter location to make
your voice recording. Hold the phone
about four inches (10 centimeters) away
from your mouth, and speak directly
into your phone’s microphone in a
normal tone of voice.
You may be in an area without service.
If you have wireless service, look in the
display for the digital signal indicator
(F). If you do not see the indicator, you
may be in an area that has only analog
service or no service at all. If you see the
digital signal indicator, you may be
connected to a digital network that
does not support Internet access.
Try again in a few minutes. The servers
may be temporarily busy.
96
Programming Instructions
Follow this procedure if you need to program your phone’s
phone number or system ID.
Note: Programming is normally done by a trained technician at
the site of purchase. Users should not make changes other than
ones in the following procedure.
Before programming, ask your service provider for your:
• 10-digit MIN (Mobile Identification Number)
• 8- to 15-digit IMSI (International Mobile Service Identifier)
• 8- to 15-digit MDN (Mobile Directory Number)
• 5-digit AMPS SysID number
• 5-digit CDMA SysID number
Do ThisTo
1
Press 746 6 3
# M M
(These keys spell P-H-O-N-E
+ #MM).
2
Press SELECT (+)
3
Press the keypad keys for the
10-digit MIN
4
Press OK (+)
5
Similarly, enter appropriate numbers for the IMSI, MDN,
AMPS SysID, and CDMA SysID
6
Press DONE (-)
7
Press BACK (-)
open the user activation
menu
select NAM1
open the MIN display and
enter the new MIN
store the new MIN
close the NAM1 list
close the user activation
menu
97
Specific Absorption Rate
Data
This model phone meets the government’s
requirements for exposure to radio waves.
Your wireless phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed limits for exposure to
radio frequency (RF) energy set by the U.S. Federal
Communications Commission for the United States and by
Health Canada for Canada. These limits are part of
comprehensive guidelines and establish permitted levels of RF
energy for the general population. The guidelines are based on
standards that were developed by independent scientific
organizations through periodic and thorough evaluation of
scientific studies. The standards include a substantial safety
margin designed to assure the safety of all persons, regardless of
age or health.
The exposure standard for wireless mobile phones employs a
unit of measurement known as the Specific Absorption Rate, or
SAR. The SAR limit set by the FCC and by Health Canada is 1.6
W/kg.1 Tests for SAR are conducted using standard operating
positions accepted by the FCC and by Industry Canada with the
phone transmitting at its highest certified power level in all
tested frequency bands. Although the SAR is determined at the
highest certified power level, the actual SAR level of the phone
while operating can be well below the maximum value. This is
because the phone is designed to operate at multiple power
levels so as to use only the power required to reach the network.
98
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