Motorola USA AL200 001 Manual

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Motorola AL 200 Multi-User Modem

Installation Manual

Notice

©2000 Motorola, Inc.

20 Cabot Boulevard

Mansfield, Massachusetts 02048 [phone]

All rights reserved Printed in U.S.A.

Restricted Rights Notification for U.S. Government Users

The software (including firmware) addressed in this guide is provided to the U.S. Government under agreement which grants the government the minimum “restricted rights” in the software, as defined in the Federal Acquisition Regulation (FAR) or the Defense Federal Acquisition Regulation Supplement (DFARS), whichever is applicable.

If the software is procured for use by the Department of Defense, the following legend applies:

Restricted Rights Legend

Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the

Rights in Technical Data and Computer Software clause at DFARS 252.227-7013.

If the software is procured for use by any U.S. Government entity other than the Department of Defense, the following notice applies:

Notice

Notwithstanding any other lease or license agreement that may pertain to, or accompany the delivery of, this computer software, the rights of the Government regarding its use, reproduction, and disclosure are as set forth in FAR 52.227-19(C).

Unpublished - rights reserved under the copyright laws of the United States.

Notice (continued)

Proprietary Material

Information and software in this document are proprietary to Motorola, Inc. (or its Suppliers) and without the express prior permission of an officer of Motorola, may not be copied, reproduced, disclosed to others, published, or used, in whole or in part, for any purpose other than that for which it is being made available. Use of software described in this document is subject to the terms and conditions of the Motorola Software License Agreement.

This document is for information purposes only and is subject to change without notice.

Radio Frequency Interference Regulations

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

–Reorient or relocate the receiving antenna.

–Increase the separation between the equipment and receiver.

–Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

–Consult the dealer or an experienced radio/TV technician to help.

Changes or modifications not expressly approved by Motorola could void the user's authority to operate the equipment.

Notification of Canadian Requirements

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicable aux appareils numériques de classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par let Ministère des Communications du Canada.

Note to CATV System Installers in the USA

This reminder is provided to call the cable TV system installer’s attention to Article 820-40 of the National Electrical Code (NFPA 70) that provides guidelines for proper grounding and, in particular, specifies that the cable shield shall be connected to the grounding system in the building, as close to the point of cable entry as practical.

Part No. 475866-001-00, Rev A. 6/2000

Publication Code:

	About This Manual
Overview
Introduction
	The Motorola AL 200 Multi-User Modem Installation Manual describes how to
	connect, install, and power up a multi-user modem and start a home network.
	It also provides basic information about the lights, controls, and connectors on the
	multi-user modem.

Audience

Software Revision

Level

AL 200 Modem

Documentation Set

This manual is intended for the installer of the AL 200.

This manual is current for Release 1.0 of the AL 200 firmware.

Motorola provides these manuals to support the AL 200:

•Motorola AL 200 Multi-User Modem Installation Manual

•Motorola AL 200 Multi-User Modem On-line Help in the Network Manager application

Special Notices The following notices emphasize certain information in the manual. Each serves a special purpose and is displayed in the format shown.

					Caution
					Caution provides you with information that, if not followed, can result in damage to
					software, hardware, or data.
					Warning
					Warning is the most serious notice, indicating that you can be physically hurt.
	Trademarks
					Motorola AL 200 is a trademark of Motorola, Inc.
					Windows is either a registered trademark or trademark of Microsoft Corporation in
					the United States and/or other countries.
	Year 2000 Ready
					The AL 200 is year 2000 ready.

v

About This Manual (continued)

Important Safety Notices

These are important safety instructions:

• Read Instructions

Read all the safety and operating instructions before you operate the product.

• Retain Instructions

Retain the safety and operating instructions for future reference.

• Heed warnings

Adhere to all the warnings on the product and in the operating instructions.

• Follow instructions

Follow all operating and use instructions.

• Cleaning

Unplug this product from the AC power before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a dry cloth for cleaning.

• Attachments

Do not use attachments not recommended by the product manufacturer as they may cause hazards.

• Water and Moisture

Do not use this product near water — for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool; and the like.

• Power Sources

Operate this product only from the type of power source indicated on the marking label of the power supply (or power plug). If you are not sure of the type of power supply, consult your product dealer or local power company. For products intended to operate from other sources, refer to the specific operating instructions.

• Power-Cord Protection

Route the power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at plugs, convenience receptacles, and the point where they exit from the product.

• Replacement Parts

There are no replacement parts. If necessary, the modem is replaced with a new modem.

• Heat

Situate the product away from heat sources such as radiators, heat registers, stoves, and other products that produce heat.

• Rain or moisture

To prevent fire or shock hazard, do not expose this unit to rain or moisture.

vi

About This Manual (continued)

• Damage Requiring Service

Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

-The power supply cord or plug is damaged.

-Liquid has been spilled, or objects have fallen into the product.

-The product has been exposed to rain or water.

-The product does not operate normally by following the operating instructions.

-The product has been dropped or the cabinet has been damaged.

-The product exhibits a distinct change in operation.

•Ventilation

Holes on the top and side of the modem provide ventilation thereby ensuring reliable operation of the product by protecting it from overheating. Do not block or cover these openings. Do not block the openings by placing the product on a bed, sofa, rug, or other similar surface. Do not place the product in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instructions have been adhered to.

Do not block the unit’s ventilation by placing objects on this product.

• Overloading

Do not overload wall outlets and extension cords as this can result in a fire or electric shock.

• Unit Location

The AL200 has been certified as a mobile device as per FCC Section 2.1091. In order to comply with the FCC RF exposure requirements the AL200 must only be installed with approved antennas, and a minimum separation distance of 20 cm must be maintained from the antenna to any nearby persons.

Customer Support For technical support within North America, contact Motorola Customer Support at [phone].

For technical support outside of North America, refer to the following World Wide Web site for your local Motorola representative:

http://www.mot.com/MIMS/Multimedia/cont

vii

Contents (continued)

	Important Safety Notices ..............................................................................	vi
	Chapter 1.
The Motorola AL 200 Multi-User Modem
	About the Motorola AL 200 Multi-User Modem .........................................	1-2
	Preparing for Installation ..............................................................................	1-4
	Installing the AL 200 ....................................................................................	1-7
	Installing Motorola’s Net Manager Software ...............................................	1-12
	Training the Subscriber to Use the AL 200 ..................................................	1-13
	Appendix A.
Specifications
	Appendix B.
Connector Pinouts
	Using the Ethernet Port ................................................................................	B-3
	Appendix C.
Front and Back Panels
	LEDs .............................................................................................................	C-2

Appendix D.

Regulatory Information

Glossary

ix

Contents (continued)

x

Chapter 1

The Motorola AL 200 Multi-User Modem

Overview

Introduction	This chapter introduces the Motorola AL 200 Multi-User Modem.

The Motorola AL 200 Multi-User Modem

1-1

About the Motorola AL 200 Multi-User Modem

About the Motorola AL 200 Multi-User Modem

	Introduction	Motorola’s AL 200 Multi-User Modem enables you to access the Internet over
		broadband cable and share resources in your own home network.
		The AL 200 connects computers and other devices in a home or small office
		network, and connects a your personal computers, workstations, or hub to the hybrid
		fiber/coaxial (HFC) system. After you connect the AL 200 to the HFC network,
		install Motorola’s net manager software on the computers, and make logical
		connections, you can:

• Share local files and resources on the local network

• Access remote network services, including the Internet and the World Wide Web, from multiple computers, simultaneously

Local Network Hub In conjunction with broadband Internet access, or without it, the AL 200 performs as

a network hub, enabling the computers in your home to communicate with one

another. The computers on the home network must each have suitable network

adapters (hardware) and network drivers (software). This guide explains how to

install the hardware and software, and describes the available options and

configurations.

Together, the AL 200’s networking and broadband Internet access features form a

solution for a home or office that is powerful, yet easy to set up and to use.

Components

Figure 1-1 shows the AL 200 and its packaged components.

Warning

For your safety, do not open the AL 200. There are no serviceable parts in the unit.

Refer all service to qualified service personnel.

Antenna

	USB Male/Female	AL200
		Multi-User Modem
	Cable

Wall-Mount Transformer

Power-Supply

Motorola Home Net	Straight-through
Manager Software
CD-ROM	Ethernet Cable

Figure 1-1. Motorola AL 200 Multi-User Modem Components

1-2	The Motorola AL 200 Multi-User Modem

About the Motorola AL 200 Multi-User Modem

The Motorola AL 200 Multi-User Modem

1-3

Preparing for Installation

Preparing for Installation

Introduction

Local

Requirements

Computer or Workstation Requirements

This section describes how to prepare for AL 200 installation.

Before installation, ensure that:

•Your cable service includes broadband Internet access

•The service is functioning properly

•The coaxial cable is installed and active in the room where the AL 200 is located

•The site chosen for the AL 200 installation is within an appropriate distance of a power source and that the site is free of accumulated dust and environmental extremes

Before installation, decide which computer(s) to connect to the network and determine the type of adapter to use for each computer. The next section provides further information.

Each computer or workstation must have hardware and software to establish a connection with the AL 200.

Verify that the components listed in this section for the computer’s network connection type are installed. The network connection types are:

•RF/USB

•RF/PCMCIA

•Ethernet

1-4	The Motorola AL 200 Multi-User Modem

Preparing for Installation

RF/USB Connection

The computer connects to the AL 200 with a wireless Home RF USB adapter. This device plugs into the computer’s USB connector and communicates on the RF spectrum with the AL 200.

For an RF/USB connection, these components must be installed and available on the computer:

		Component	Description
		Network driver	Software that lets you connect the AL 200 to the
			communications software. This software is included
			with the Home RF adapter.
		TCP/IP network protocol	Software installed as part of the operating system that
			lets computers communicate on a network
		Wireless HomeRF USB	Device with an antenna and receiver that plugs into
		adapter	USB port
		Data application	Software that lets you connect to the Internet; for
			example, a Web browser or FTP
		USB port	Port that meets USB standards to connect to a USB
		Windows® 98	peripheral
			Operating system. Files from the system disk are
			needed for the AL 200 installation.
		Windows Networking	Software for communication among computers

RF/PCMCIA Connection

The computer connects to the AL 200 with a wireless Home RF PCMCIA adapter. This device plugs into the computer’s PCMCIA port and communicates on the RF spectrum with the AL 200.

For an RF/PCMCIA connection, these components must be installed and available on the computer:

		Component	Description
		Network driver	Software that lets you connect the AL 200 to the
			communications software. This software is included
			with the Home RF adapter.
		TCP/IP network protocol	Software installed as part of the operating system that
			lets computers communicate on a network
		Wireless HomeRF	Device with an antenna and receiver; plugs into
		PCMCIA adapter	PCMCIA port
		Data application	Software that lets you connect to the Internet; for
			example, a Web browser or FTP
		PCMCIA port	Port that meets PCMCIA standards
		Windows® 95 or 98	Operating system. Files from the system disk are
			needed for the AL 200 installation.
		Windows Networking	Software for communication among computers

The Motorola AL 200 Multi-User Modem

1-5