Motorola T720c, T730c, T731c, V60i(c), V60p Service Manual

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Consumer Solutions & Support
US Competency Center
600 North US Highway 45
Libertyville, Illinois 60048

Website: gs.mot.com

FIELD SERVICE BULLETIN

FSB Number: LVCCFSB2004-55
Author: Ron Voltz
Date: April 15, 2004
Total No. of Pages: 1
Subject: CE Connector repairs
Models Affected: CDMA Products: T720c, T730c, T731c, V60i(c), V60p, V60s, V60x
Level of Repair: 3, and 4

Problem

Service is aware of several issues with the CE Connector including bent pins, damaged
plastic ribs, contamination, and solderability due to co-planarity.

Solution

Development Engineering has requested that if a 09-87636K05 needs to be replaced,
then replace with a 09-87636K07. The K07 connector will assist in reducing field failures
arising from bent pins, damaged plastic ribs, and co-planarity. The K07 connector will
not reduce field failures due to contamination.

The K07 connector will be used on new shipping products and migrated into additional
products designated by Development Engineering. The above CDMA products have
been identified by Development Engineering that should receive the K07 as a
replacement part. And as sourcing requirements dictate, the connector will be migrated
to the GSM and TDMA products.

Service Action

When servicing customer returns of the models listed above and if the analysis
determines that the CE connector needs to be replaced. Replace the 09-87636K05 with
the 09-87636K07 connector.

Service Inventory:

Stock 09-87636K07 for the above models listed
Continue using 09-87636K05 on GSM and TDMA products that are shipping with the

09-8736K05.

MOTOROLA INTERNAL USE ONLY Page 1

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As sourcing requirements dictate, LVCC will update the FSB to include additional
models to use the K07 connector.

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Consumer Solutions & Support
US Competency Center
600 North US Highway 45
Libertyville, Illinois 60048

Website: gs.mot.com

Call Center Action

None

Service Entry Code

M Claims:
Problem found code – CON01 Connector – DC or Charger
Reference Designator Code – Based on Product
Repair Code – RMP10

TELETRAK:
Problem found – Dependent upon analysis
Defect type - Dependent upon analysis
Reference Des - Based on Product
Action - RPL

Asia:
Problem found code – 5101 Connector – DC or Charger
Reference Designator Code – Based on Product
Repair Code – 1310

MOTOROLA INTERNAL USE ONLY Page 2