Motorola SURFBOARD SB4101, SURFBOARD SB4100 user Manual
SB4101 Cable Modem Installation
UNIX users must open User Guide
(SB4101.pdf) located in Acrobat
folder on CD-ROM.
Ethernet
USB
OR
LINK
ACT
USB
TM
High Speed Access to the Internet
100
Reset
button
CABLE
ER
W
PO
Troubleshooting
This information is to help you quickly solve a problem. Before calling your service provider,
try pressing the reset button on the back panel to reboot.
The Problem
Green POWER light
is OFF
Cannot receive or
send data
Power
e
iv
e
c
Re
d
n
e
S
e
lin
n
O
Activity
y
b
d
n
Sta
S
B
4
101
S
U
R
F
b
o
a
r
d
®
C
a
b
l
e
M
o
d
e
m
Standby
Standby
The Solution
Check that the power cord is plugged in.
Try pressing the Standby button.
Check that your TV is working if you have cable TV.
Try pressing the Standby button.
Check the coaxial cable connections.
If the LINK/ACT light on the rear panel is OFF,
check the Ethernet cable.
Check the IP address
(follow the steps in Verify Your IP Address)
Check the lights on the front panel.
Note the first light that is off, and then refer to User Guide.
.
494216-001
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