Motorola SURFBOARD SB4101, SURFBOARD SB4100 user Manual

SB4101 Cable Modem Installation

UNIX users must open User Guide (SB4101.pdf) located in Acrobat

folder on CD-ROM.

Ethernet

OR

USB

TM

High Speed Access to the Internet

LINK
ACT
100
USB	Reset
	button
	CABLE

POWER

Troubleshooting

This information is to help you quickly solve a problem. Before calling your service provider, try pressing the reset button on the back panel to reboot.

The Problem

The Solution

Green POWER light is OFF

Cannot receive or send data

	Check that the power cord is plugged in.
	Try pressing the Standby button.
Standby
	Check that your TV is working if you have cable TV.
Standby	Try pressing the Standby button.

Power

Receive

Send

Online

Activity

Standby

SB4101

SURFboard ®

Cable Modem

Check the coaxial cable connections.

If the LINK/ACT light on the rear panel is OFF, check the Ethernet cable.

Check the IP address

(follow the steps in Verify Your IP Address).

Check the lights on the front panel.

Note the first light that is off, and then refer to User Guide.

494216-001