and all LEDs blink off, check the "Standby Switch.”
F
If Modem successfully completed boot sequence
when transmitting or receiving data.
E
Modem operational. Activity light blinks
processing for DHCP, TFTP, and TOD.
D
Downstream and Upstream acquired. Modem
C
Modem ranging upstream.
B
Modem scanning downstream frequencies.
If LED remains blinking, faulty modem.
A
Modem Power-on System Test (POST).
R
SURFboard SB4100 Cable Modem
Notes:
SURFboard SB4100 Cable Modem LED Status
R
P
OWER
Notes:
A
B
C
D
E
F
479341-001-99
J-5361-601-5K
On =
R
Rev C
ECEIVE
Off =
S
END
O
NLINE
Flashing =
A
CTIVITY
Power on
Downstream Scan
Upstream Range
Network Connect
Network Activity
Powered off / Standby
TM
Authorization
Key
and continue
Log error
enabled
switch is
standby
SB4100
Yes
(note F)
flash off
All LED’s
(note E)
complete
Initialization
CMTS
Complete
No
enabled?
BLP
Yes
Yes
config file?
CM receive
the TFTP
filename from
server and
Using TFTP
Yes
TOD?
No
Did CM get
DHCP
IP provided by
No
registration with
scan
No
Next 6 MHz
configuration file
DHCP, download
replace modem
Hardware failure,
day using server
Establish time of
Yes
No
No
No
No
No
IP address?
CM assigned
Yes
(note D)
broadcast
issue a DHCP
Modem will now
established.
RF link is
Yes
successful?
Ranging
(note C)
frequency
Using UCD
Yes
DOCSIS sync?
Yes
(Note B)
downstream
DOCSIS
scanning for
Modem begins
Yes
pass?
Did POST
(Note A)
POST
Channel ID
Upstream
times per
attempted 3
Range is
starts over.
8 dBmV and
drops down to
60 dBmV then
specified upstream
ranging power at
information begin
to maximum of
6 dBmV steps
moving up in
at 25 dBmV
ranging power
Modem begins
64 or 256 QAM?
Modem power-on