Motorola SI45 Service Manual

M

Middle East & North Africa
Personal Communication Sector

Field Service Information

V600 no/low earpiece audio

Our Reference: SI38_8_2004

Date: August 20, 2004

Pages (including this page): 4
Prepared by:

Ehab Elhosary

Regional Technical Support Engineer
Middle East and North Africa.

Classification:
Motorola Internal Information
Strictly released for Motorola Authorized Service Center Use only.

M

Middle East & North Africa
Date: August 20, 2004
Our Reference: SI38_8_2004
Product/System: V600
Subject: V600 no/low earpiece audio

FIELD SERVICE INFORMATION

Problem

Service is aware of an issue, identified during NPI Analysis, on GSM returned
with a customer complaint of “Low/No Earpiece Audio”, were poor connection
between the audio hinge flex and the speaker elastomer. Cause of this failure
was lack of compression from CLI Chassis to cause by one of several
contributing factors.

1. Loose torque on CLI Chassis screws (Spec. = 1 in. lb.)

2. Separation resulting from drop impact

3. Interference from “Fun-Light” flex assembly trapped between 1.0)

4. Mis-alignment of earpiece speaker at assembly into flip rear

5. Foreign Material collecting on speaker elastomer (Fig 3.0)

Classification:
Motorola Internal Information
Strictly released for Motorola Authorized Service Center Use only