Motorola RG2400 User Manual

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Residential Gateway

User’s Guide (RG2400)

6085 State Farm Drive • Rohnert Park, CA 94928

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MOTOROLA the Stylized M Logo and Next Level Communications are registered in the US Patent & Trademark Office.

Other trademarks are the property of their respective owners. All other products or company names are used for identification purposes only and may be trademarks of their respective owners.

Copyright © 2004 by Motorola Inc. / Next Level Communications. All rights reserved. Computer programs referred to in this documentation contain confidential and proprietary information of Motorola / Next Level Communications.

Information contained in this document is subject to change without notice. Motorola / Next Level Communications assumes no responsibility for any errors that may appear in this document, nor liability for any damages arising out of the use of this document. No part of this document may be reproduced in any form by electronic or mechanical means (including photocopying, recording, or information storage and retrieval) without permission in writing from Motorola / Next Level Communications.

519725-001-00

September 2004.

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IMPORTANT SAFEGUARDS.................. ...... ....... ...... ....... ...... ....... ...... ................ 5

Safety ...........................................................................................................6

Repairs .........................................................................................................6

INTRODUCTION ..................... ...... ....... ...... ....... ...... ....... ...... ............................. 7

About This Manual .......................................................................................7

What Your Network Service Provider Does ..................................................8

Optional Gateway Features .........................................................................9

GETTING STARTED ....................................................................................... 11

Using Your RG2400 ...................................................................................11

AC Outlet ....................................................................................................13

Using Your Remote Control ........................................................................13

Caller ID/Message Waiting .........................................................................17

Using Pay-Per-View ...................................................................................18

Access Parental Control .............................................................................18

Recording Your Favorite Programs ............................................................19

Cancelling Your Recording .........................................................................19

Programming Your VCR Code (Optional) ..................................................20

ADVANCED USE............................................................................................ 21

Changing or Programming Settings ...........................................................21

Determine the remote control Operating Mode (SRC-300A only) ..............21

Set the remote control Operating Mode (SRC-300A only) .........................21

Determining the Gateway ID ......................................................................22

Setting the Gateway ID ..............................................................................24

Determining the Remote Control ID ...........................................................24

Setting the Remote Control ID ...................................................................25

Programming the TV Code ........................................................................25

Programming the TV Code Using Code Search Method ...........................26

Verifying the TV Codes ..............................................................................27

Verifying and Setting Other Features .........................................................27

Accessing the TV Setup Menu ...................................................................27

Verifying the TV (RF) Setting .....................................................................28

Secondary Audio: Specifying A Preferred Language .................................29

Display Language ......................................................................................29

EADS (Emergency Alert Device Support) ..................................................29

CONNECTING YOUR PC TO THE INTERNET..................................................... 31

Ethernet Connections .................................................................................31

CONFIGURATION EXAMPLES.......................................................................... 33

TV/VCR/Audio Connections .......................................................................34

TROUBLESHOOTING ...................................................................................... 39

Possible Causes and Solutions ..................................................................39

Contacting Your Network Service Provider for Help ...................................40

TV AND VCR CODES.................................................................................... 41

TV Codes - SRC 300 ............................. ...... ...... ..... ...... ...... .......................41

TV Codes - SRC-200 ................................... ...... ..... ...... .............................43

VCR Codes ................................................................................................44

SPECIFICATIONS........................................................................................... 47

Certifications ..............................................................................................47

FCC Statement of Compliance ...................................................................48

INDEX........................................................................................................... 49

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IMPORTANT SAFEGUARDS

READ INSTRUCTIONS – All the safety and operating instructions should be read before the product is operated. R

ETAIN INSTRUCTIONS – The safety and operating instructions should be ret a ined for future reference.

EED WARNINGS – All warni ngs on the product and in the operating instructions should be adhered to.

LEANING – Do not use liquid or aerosol cleaners to dust this product. Use a cloth lightly dampened with water

for cleaning. A

TTACHMENTS – Do not use attachments that are not recommended as they may cause a hazard.

ARNING – To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.

Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may fall, causing serious personal injury and serious damage to the product. Use only with a cart, stand or table recommended by the manufacturer or sold with the product. Follow the manufacturer’s instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care. Quick stops,

excessive force, and uneven surfaces may cause the product and cart combination to overturn. V

ENTILATION – Slots and openings in the product housing are provided for ventilation, to ensure reliable opera-

tion of the product, and to protect it from overheating the following should be observed:

• Openings should never be blocked by placing the product on a bed, sofa, rug, or similar surface.

• Do not stack other equipment on top of the RG2400.

• Maintain at least 2 inches of free space above the RG2400.

• Do not install near heat sources such as radiators, heat registers, stoves or other apparatus (including amplifiers) that produce heat.

•P

OWER SOURCES – This product should be operated only from the type of power source indicated on the

marking label. If you are not sure of the type of power supplied to your home, consult your local power company. For equipment intended to operate from battery power or other sources, refer to the operating instructions.

•G

ROUND OR POLARIZATION – This product may be equipped with a polarized alternating cur rent line plug (a

plug having one blade larger than the other). This plug will fit into the power outlet in only one way. This is a safety feature. If you are unable to inser t the plug fully into the outlet, try reversi ng the plug. If the plug should still fail to fit into the outlet, contact an electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized plug.

•P

OWER CORD PROTECTION – Power cords should be routed so they are not li kely t o be walk ed on or p inc hed

by items placed upon or against them, paying par ticular attention to cords at plugs, convenience receptacles, and the point where the plugs exit from the product.

•P

OWER SOCKET OUTLET – Use a power socket outlet located near the equipment that is easily accessibl e.

•L

IGHTNING – For added protection for this product during a lightning storm, or when it is left unattended,

unplug it from the wall outlet. This will prevent damage to the video product due to lightning and power line surges.

•O

VERLOADING – Do not overload wall outlets and extension cor ds, as this can result in a ri sk of fire or electri-

cal shock.

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•O

BJECT AND LIQUID ENTRY – Never push object s of any kind into this product through openings as they may

touch dangerous voltage point s or shor t-out p art s t hat could re sul t in a fir e or elect rical shock. Never spi ll l iquid of any kind on the product.

•S

ERVICING – Do not attempt to service this equipment yourself as opening or removing covers may expose

you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

•D

AMAGE REQUIRING SERVICE – Unplug this product from the wall outl et and refer servicing to qualified serv ice

personnel under the following conditions:

• When the power supply cord or plug is damaged

• If liquid has been spilled or objects have fallen into the equipment

• If the product does not operate normally by fol lowing the operating instructions

• If the product has been dropped or the housing has been damaged

• When the product exhibits a distin ct change in performance

•S

AFETY CHECK – Upon completion of any service or repairs to the product, ask the service technician to per-

form safety checks to determine that the product is oper ating properly.

SAFETY

This section reviews important safety concepts for working with the optical and electrical equipment covered in this guide.

SAFETY ADVISORIES AND LABELS

Important warning notices , if any, are located on the back of the RG2400 about safety to people and equipment. Failure to observe these rules and similar danger, caution, or warning notices can result in serious personal injury, service inter ruption, and equipment damage.

SYMBOLS

Symbol Meaning

Indicates “See instructions”.

Indicates “Double Insulation”.

Indicates “Use only with the cart, stand, bracket, tripod, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over”.

REPAIRS

If you find the unit in need of repa ir, contact your network service provider for rep air or r eplacement. WARNING! Disconnect unit before servicing.

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INTRODUCTION

RG2400

Beneath the compact and stylish exterior of the RG2400 is a powerful media delivery system. The RG2400 is different from other video boxes that you may have encountered. Some competitor boxes are designed to deliver one video/audio channel to a single TV and/or VCR device. In contrast, the compact RG2400 delivers the functionality of two or three high-quality digital video boxes in a single p ackage. Depending on the model you have, the RG2400 can deliver separate xDSL video services to up to three TVs at the same time. It also provides a high-speed xDSL modem for Internet access and telephony capabilities, such as Caller ID and Message Waiting display.

ABOUT THIS MANUAL

The information in this manual is applicable to ADSL or VDSL versions of the Residential Gateway RG2400. The term xDSL is a generic term, used in this manual, to refer to both ADSL and VDSL technologies.

ETTING STARTED on page 11 contains the informati on you use most frequently and helps you understand how

the RG2400 works after your NSP (network service provider) has connected and programmed its functions. It also describes how to use the RG2400 remote control to access and control the basic features of the RG2400.

DVANCED USE on page 21 provides more technical information about the RG2400 and gi ves in struc tions abo ut

how to set up and program your system. C

ONFIGURATION EXAMPLES on page 33 illustrates possible component wiring configurations of the RG in your

system to aid you if you want to move your equipment or connect additional equipment such as an entertainment center or a new VCR.

ONNECTING YOUR PC TO THE INTERNET on page 31 briefly explains connecting your PC to the Internet. Illustra-

tions show configurations for setting up a LAN (local area network) in your home. T

ROUBLESHOOTING on page 39 provides help for problem resolution.

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WHAT YOUR NETWORK SERVICE PROVIDER DOES

The NSP (network service provider) is the company that installs your telephone and data services, as well as possibly providing Internet service. Some te lephone companies, however , us e an ISP (Internet s ervice provider) company to offer Int e rnet service to their customers.

During the initial installation your NSP does the following:

• Installs the RG2400 and connects it to your home entertainment system.

• Sets all features and services to which you have subscribed including:

• Wiring additional rooms with coaxial cable for secondary TVs.

• Connecting secondary TVs (TV2 and TV3) to the network and to any splitters and RAP(s) (remote antenna package) that are required.

• Connects and configures your PC(s) to access the Internet.

• Ensures that all the remote controls in your home used with your RG2400 are the correct model.

• Installs the batteries in your remote control.

• Programs your remote control(s) to operate a specific TV.

• Provides labels for your remote control s to let you label one remote for each TV.

• Writes the remote control IDs in the space provided (see form below).

ABOUT RF CHANNELS

Your NSP sets your TV to operat e on a specif ic RF channel. This setting allows you to receive video and audio broadcast services.

Programming the TV to an RF channel is similar to setting a TV to a specific channel, such as channel 3, in order to view movies played on yo ur VCR. After the RF channel has been set, it is recommended t hat you do not change it, as you will no longer be able to receiv e programming unless you retune you r TV to a new RF channel.

Once your TV is tuned to the specified RF channel, the RG2400 and your remote allow you to surf through the channel line-up and tune to any program from any TV viewing location. The table below demonstrates how the TV outputs and the RF channels work together to deliver video and audio programming.

TV OUTPUT Ports

TV1 NETWORK IN/TV OUT TV2 7, 8, 9 or 10 TV3 (VDSL only) 112, 12 or 13

1. These RF channels are representative only. Actual RF channels used will vary according to location and will be determined by your NSP.

2. To avoid interference, do not use channels 10 and 11 simultaneously.

and/or TV OUT

RF Channel

3 or 4

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WRITE YOUR REMOTE CONTROL AND OTHER IDS HERE

You may wish to label each of your remote controls so you can easily identify which TV they have each been programmed to control. Ask your service provider for labels if they have not already been provided for you.

Write your remote control ID here: TV1 _____ TV2 _____ TV3 _____

Write your TV code here: TV1 _____ TV2 _____ TV3 _____

Write your Gateway ID here: ____ ____ ____

OPTIONAL GATEWAY FEATURES

CLOSED CAPTIONING

The RG2400 supports closed captioning cap ability. Refer to your TV User’s Guide for ins tructions on how to use closed captioning.

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GETTING STARTED

This section contains basic inf ormation needed to get you st arted usi ng your new RG2400 right away. This information is covered in the following subsections:

• “Using Your RG2400” on page 11

• “Using Your Remote Control” on page 13

• “Changing Channels” on page 15

• “Controlling TV Volume” on page 15

• “Setting Up Channel Order and Your Favorite Channel List” on page 16

• “Caller ID/Message Waiting” on page 17

• “Using Pay-Per-View” on page 18

• “Access Parental Control” on page 18

• ”Recording Your Favorite Programs” on page 19

• ”Cancelling Your Recording” on page 19

• ”Programming Your VCR Code (Optional)” on page 20

• “Replacing Remote Control Batteries” on page 13

USING YOUR RG2400

The figure below shows the buttons you need to be familiar with when using the RG2400. See the fol lowing table for descripti ons of their functions.

Cursor Up

Cursor Left

Select

Cursor Down

Cursor Right

The following table describes the buttons on the front of the RG2400. These buttons operate at the primary viewing location, which is TV1.

Power

Info

Guide

Channel Down

Channel Up

Button Name Button function

Cursor Up Moves the cursor up, one position at a time, within the current application. Cursor Left Moves the cursor left, one position at a time, within the current application. Select Selects the current item. Cursor Down Moves the cursor down, one position at a time, within the current application. Cursor Right Moves the cursor right, one position at a time, within the current application.

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Button Name Button function

Power ■ Exits any active application.

■ Initiates power of f seq ue nce (ei ther sho ws m essa ge/tim e disp lay or powe r of f ch ann el depe nding on loc al

settings).

■ Toggles Power LED and the AC outlet (turns both LED and AC outlet on and off).

■ Reboots (restarts) the RG2400 if pressed and held for 5 seconds or more.

Menu Displays the Gateway Menu. Info Displays information about the currently selected channel. Guide Displays the program guide. Channel Up Increases the channel number. Channel Down Decreases the channel number.

Messages LED

On LED

Clock Display

Remote LED

The following table describes the LEDs on the front of the RG2400. These LEDs operate at the primar y vie wing location, which is TV1

RG2400 LED LED Function

Messages LED A lit LED indicates one or more voice mail messages are present.

When the LED is off, there are no voice messages present.

Power (On) LED Lit when the AC outlet is switched on.

Blinks off and on during the startup process.

Remote LED Briefly lit when a remote control key is pressed (using the remote tuned to the first stream or primary TV). Indicates

that remote keystroke activity is being seen by the settop.

Clock Display (4-character display)

■ Under normal operation, this display shows the current time.

■ When the user changes channels, this display will display the channel selected for a few seconds, and then

return to presenting the current time.

■ Hardware Signoff - If the xDSL connection is lost or broken, the two characters on the left display a circling pat-

tern, the two on the right will not be lit.

■ Software Signoff - If the xDSL connection is established but the system is unable to establish software signon,

the two characters on the lef t dis pla y a ci rcl ing pattern and the two charact ers on the rig ht al so dis pla y a si mi lar circling pattern.

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AC OUTLET

The RG2400 has an AC outlet on the rear of the unit. Other devices can be plugged in to this outlet. The outl et is on when the RG2400 is powered up. If you find that the outlet is off when the RG2400 is on, any press on the remote control turns the AC outlet back on.

USING YOUR REMOTE CONTROL

The remote control allows you to control TV viewing from anywhere in your home. Your NSP (or yourself) can program it to operate your TV as well as your RG2400. The remote control operates by sending either IR (infrared) or UHF (ultra-high fr equency) signals t o the RG2400. Your Network Service Provider programs your remote to operate in the most appropriate mode for your home.

If your remote control is programmed for IR mode, it requi res a direct line-of-sight in order to funct ion. In other words, you need to point an IR remote directly to the television or the RG2400. You can only use an IR remote to operate a TV that is located in the same room as the RG2400. If your primary TV (TV1) l ocated in a different room than the RG2400, the remote must be programmed to use UHF mode.

Remote controls that control secondary TVs (TV2, TV3), are also programmed to operate in UHF mode.

REPLACING REMOTE CONTROL BATTERIES

1. Remove the battery compartment cov er by holding the remote cont rol with it s back facing you, the n pressing

the battery cover at the thumb depression and sliding it off.

2. Install two 1.5V AA alkaline bat teries, aligning positive and negative terminals according to the diagrams in

the battery compartment.

3. Replace the remote control battery cover, snapping it into place.

4. Press the Power button on the remote control.

REMOTE CONTROL MODELS

Two model s of remote control can be used with the RG2400. They ar e the SRC-300A and the SRC-200. To tell which model you have, consult the label on the back of the remote cont rol. The SRC-300A and the SRC-200 differ slightly. Both are described in the following sections.

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SRC-300A REMOTE CONTROL KEYS

B C

D E F

G H

I J

Fav

Last

Call ID

Mute Back

A. LED: Light s when any button on the remote is pressed. Also, when pressed

and held starts programming sequences. B. Exit: Exits the current function. C. Directionals: Move cursor in program guide and menus. D. Info: Displays current channel and program guide and menus.

E. Day back: Moves program guide back 24 hours. F. Fav: Scans through favorite channels.

P Q

R S

T U

G. Vol: Adjusts TV volume. H. Last: Tunes to las t channel . I. Call ID: Opens caller ID screen. J. Home*: Displays web browser, if provided. K. Number pad: selects channels. L. Mute: Mutes and unmutes TV sound. M. Power: Powers TV on/off and tunes to default channel.

VOD

N. A, B, C, D and Text*: Reserved for Teletext functions. O. Page up and down: Pages up and down in program guide and menus. P. Select: Selects highligh ted option. Q. Day forward: Moves program guide forward 24 hours. R. Play*, Record, Pause*, and Stop*: Video on demand controls.

S. Ch. Changes program channel. T. Guide: Displays interactive program guide. U. PPV: Displays pay per view menu. V. VOD*: Launches VOD (video on demand) menu, if provided. W. Menu: Displays main menu. X. Back*: In the browser, moves back to the previous screen.

* Key not available on simplified remotes.

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SRC-200 REMOTE CONTROL KEYS

GUIDE

SELECT

123456789

DAY

MUTE

INFO

POW

LED

A. A: Starts Remote ID programming sequence and VOD, if provided. B. PPV: Displays Pay Per View menu. C. Call ID: Opens Caller ID screen. D. Exit: Exits current menu and returns you to previous screen. E. Directionals: Arrows move cursor in program guide & menu screens. F. Fav: Scans through favorite channels. G. Vol: Adjusts TV volume. H. Mute: Mutes TV sound. When pressed and held, initiates TV code setup. I. Number pad: Selects channels. J. Day back: Moves program guide back 24 hours. K. B: St arts Gateway ID programming sequence & browser, if provided. L. Power: Powers TV on/off and tunes to defaul t channel. M. Menu: Displays Main Menu. N. Page up and down: Pages up and down in program guide and menus. O. Guide: Displays interactive program guide. P. Select: Selects highlighted option. Q. LastCh: Tunes to last channel. R. Info: Displays current channel and program information. S. Chan: Changes program channel. T. Day back: Moves program guide forward 24 hours.

A B C D

F G

M N

O P

V O L

C H A N

R S

ACTIVATING THE RG2400

The RG2400 doesn’t have an on/off but ton. However , if your NSP has activated the “One Touch Power” option, the RG2400 can be put into a power saving mode when you use the POWER button on the remote to turn the TV off. It is reactivated when the TV is turned on using the same button.

CHANGING CHANNELS

To change the channel using the remote control buttons do one of the following:

• Press up or down on the channel key (labeled CHAN or Ch).

• Enter the channel number on the number key pad and press Select.

• Enter the channel number on the number key pad and wait 5 seconds; the RG2400 will go to the channel entered.

To change the channel using the RG2400 front panel buttons:

• Press the up or down key on the front panel.

CONTROLLING TV VOLUME

To raise or lower the volume on your TV using your remote control, press up or down on the VOL key.

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TO MUTE OR UNMUTE THE TV VOLUME USING YOUR REMOTE CONTROL

1. Press the MUTE key on the remote to mute your TV.

2. Press it again to unmute the TV.

SETTING UP CHANNEL ORDER AND YOUR FAVORITE CHANNEL LIST

You can use the remote control to select what channels will appear in your guide, set up your TV channel order or create a list of your favo rite channels. Onc e your favorite c hannel list is set up, it can be acces sed by pressing the F AV button on your remote control.

TO SELECT CHANNEL LIST

1. Press the MENU key on your remote control

The Main Menu screen of your interactive program guide is displayed.

2. Use the down (directional) key to highlight “Setup The Channels.”

3. Press SELECT.

An options screen is displayed.

4. Use the down (directional) key to highlight “Select Channels.”

5. Press SELECT.

6. Follow the instructions on the screen using your remo te control buttons.

7. When you have completed your selection, press EXIT to retur n to the previous screen.

TO ARRANGE THE CHANNEL ORDER

1. Press MENU.

The Main Menu screen of your interactive program guide is displayed.

2. Use the up or down (directional) key to highlight “Setup The Channel s.”

3. Press SELECT.

An options screen is displayed.

4. Use the down (directional) key to highlight “Change Channel Order.”

5. Press SELECT.

6. Follow the instructions in the interactive program guide.

7. When you have completed your selection, press EXIT to retur n to the previous screen.

TO CREATE A FAVORITE CHANNEL LIST

1. Press MENU.

The Main Menu screen of your interactive program guide is displayed.

2. Use the down (directional) key to highlight “Setup The Channels.”

3. Press SELECT.

An options screen is displayed.

4. Use the down (directional) key to highlight “Favorite Channels.”

5. Press SELECT.

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6. Follow the instructions in the interactive program guide to select your favorite channels.

7. When you have completed your selection, press EXIT to retur n to the previous screen.

User Tip: Selecting channels to be inclu ded in the Favor ite Channe l Li st can als o be per formed i n Pay-Per- V iew

and when in the program guide menu. Now, whenever you access the p rogram guide or press the FAV key on your remote control, the channels will be

listed in the order you selected.

CALLER ID/MESSAGE WAITING

If you have subscribed to Caller ID, Voice Mail or Call Waiting services with your NSP, these capabilities are enabled as soon as the RG2400 is connected to the network.

When an incoming call arrives, the messag e LED on the front of the RG2400 is illuminated and caller ID information appears in the upper left-hand corner of each of the TVs that is caller-ID enabled.

The information may include some or all of the following, dependi ng on the services available to you in your area.

Incoming call from: John Smith 555-1122

• The caller’s name

• The caller’s number

• The date of the call

• The time of call

You may also receive messages indicating the following conditions exist.

• The caller is out of the area

• The caller ID information is unavailabl e

Some of the caller information received is marked as private. All caller ID information is added to the Call Log. The RG2400 maintains a log of the last 50 calls. Inf ormation

that is unavailable appears in the Call Log as unavailabl e or pri vate. The log includes:

• The caller’s name

• The caller’s phone number

• The date

• The time of the call

TO VIEW THE CALL LOG

1. Press the CALL ID key on your remote control.

The Caller ID Log is displayed. New calls appear with:

• An asterisk (*)

• Highlighted text

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User Tip: Make changes to your Caller ID and Voice Mail setups by pressing the MENU button and then select-

ing “Telephone Services”.

2. Use the up or down (directional) keys to scroll thr ough the list of calls in the Call Log.

3. Or, use the PAGE UP or PAGE DOWN buttons to scroll through pages of calls.

4. Press EXIT when you have finished.

USING PAY-PER-VIEW

The RG2400 allows you purchase and cance l Pay-Per -View programs, create p ass words tha t c ontro l the abili ty to purchase programs.

ORDER OR CANCEL PAY PER VIEW PROGRAMS USING YOUR REMOTE CONTROL

1. Press the PPV key on your remote control.

The interactive pay-per-view program guide is displayed.

2. Use your remote control and follow the instructi ons in the interactive program guide.

ACCESS PARENTAL CONTROL

The RG2400 allows you to use parental discretion about the TV programs or movies you want your children viewing. This “parental lock” is easily set up and removed using your remote control. You can control access to programs of your choice in several ways:

• Lock by channel

• Lock by rating and content

• Lock by time

The RG2400 also allows you the option to create passwords that control the ability to purchase programs and access parental locks.

1. Press MENU on your remote control.

The Main Menu screen is displayed.

2. Use the down (directional) key on your remote to highlight “Parental Control.”

3. Press SELECT.

An options menu is displayed. The options include:

• Parental Control Locks

• Setup Passwords

4. Highlight the action you want to perform.

5. Press SELECT.

6. Follow the instructions on your interactive program guide.

Important! I f you have forgott en your pa ssword and are unable to access p ay-p er- view or the pa rent al cont rols,

contact your NSP and have them reset your password.

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RECORDING YOUR FAVORITE PROGRAMS

User Tip: When you are connecting your RG2400 to a VCR that has more than one AV input, be sure to plug into

the default, or primary input, which could be called AV-1 or L-1. Make sure that your NSP has connected the VCR to the RG2400. For examples of VCR connections See “TV/

VCR/Audio Connections” on page 34.

1. Turn on your VCR.

2. Load the tape you want to record on.

3. Press GUIDE on your remote control.

4. Highlight the channel you wish to record.

5. Press SELECT.

6. Start the record function on your VCR. (Consult your VCR user’s manual for the correct procedure.)

User Tip: If you don’t want call er ID or other messages to appear i n a program you are recording, turn the caller

ID feature off. See User Tip on page 18.

SETTING UP YOUR RG2400 TO START YOUR VCR (OPTIONAL)

Note: The IR Blaster (see illu strations on page 38 ) must be inst alle d and your VCR(s) must be programmed int o

the RG2400 by your NSP before the RG2400 can be programmed to record your favorite program. If the IR Blaster hasn’t been installed, contact your NSP. Not all NSPs support use of the IR Blaster.

To setup the RG2400:

1. Press GUIDE on your remote control.

2. Use the up or down key to highlight the program you wish to record.

3. Press SELECT. An options menu is displayed.

4. Follow the interactive p rogram guide in struct ions to set up the ti mes to you want start and stop the r ecording .

User Tip: The record set up can be accessed from the Pay-Per-View menu so your pay-per-view selection can

be recorded at the time you choose. When your programming is complete, the following occurs.

• Your VCR begins recording.

• The record LED on the front panel of RG2400 turns on.

Note: You cannot change channels while the recording is in progress.

CANCELLING YOUR RECORDING

If you want to cancel a recording in progress:

1. Press SELECT on your remote control.

2. Use the right key to highlight “Cancel.”

3. Press SELECT. Your recording will be canceled.

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PROGRAMMING YOUR VCR CODE (OPTIONAL)

Note: Not all NSPs support VCR codes.

1. Turn on VCR.

2. Put a recordable tape into the VCR.

3. Press Menu on the remote control.

The Main Menu is displayed.

4. Use the down (directional) key to highlight “Setup VCR.”

5. Press SELECT.

An options menu is displayed.

6. If you know your VCR brand and code, highli ght “Qui ck VCR Setup.” See ”VCR Codes” on pag e 44 for a lis t

of compatible VCRs.

7. Press SELECT.

An interactive action menu is displayed.

8. Follow the instructions in the menu.

9. If you don’t know your VCR code, highlight “Complete VCR Setup.”

10. Press SELECT.

An interactive action menu is displayed.

11. Follow the instructions on the menu.

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ADVANCED USE

You will need the information in this section if you want to change the default settings that were set up by your NSP or reprogram your remote control because it is not working correc tly.

Note: Your NSP programs your RG2400 and remote control when your system is first conn ected. The NSP also

programs the same Gateway ID (this is the ID of your RG2400) into all the re mote controls in your home. If t here is more than one RG2400 in your home, your NSP progr ams the Gateway I D int o each remot e control that c ommunicates with a specific RG2400.

CHANGING OR PROGRAMMING SETTINGS

By using the remote control, the RG2400 f ront-p anel buttons , and on-screen menus, you can perf orm the foll owing tasks.

■ Determine the remote control Operating Mode

■ Set the remote control Operating Mode

■ Determine the Gateway ID

■ Set the Gateway ID

■ Determine the Remote Control ID

■ Set the Remote Control ID

■ Program TV Code

■ Verify the TV RF channel

■ Set the Display Langua ge

■ Set up Secondary Audio

■ Set the EADS (Emergency Alert Device Support) display

DETERMINE THE REMOTE CONTROL OPERATING MODE (SRC-300A ONLY)

1. Press the LED key for three seconds until the LED flashes.

2. Press the INFO key. The LED stops blinking at this point and stays on solid.

3. Press and release the D key. When the D key is released, the LED immediately turn s off.

4. Watch the LED.

The Operating Mode is indicated by a blink sequence. A short burst of flickering blinks indicates a '0' (SRC200 Compatibility Mode) while a single bl ink indicates a '1' (SRC-300A Native Mode.) There is a 1-second pause before the LED turns on.

Once the LED sequence has completed, the SRC-300A returns to normal mode operation.

SET THE REMOTE CONTROL OPERATING MODE (SRC-300A ONLY)

The SRC-300A remote control operates older RG models as wel l as newer models. To allow for this, the remote can be set to operate in either SRC-200 Compatibility Mode or SRC-300A Native Mode. When in SRC-200 Compatibility Mode, the SRC-300A transmits IR/UHF messages that use the same format as the SRC-200 remote control (messages are 16-bits in length.) When in SRC-300A Native Mode, the SRC-300A transmits IR/ UHF messages using the 18-bit message format. The default operating mode is SRC-200 Compatibility mode.

To program the operating mode:

1. Press and hold the LED key until it starts to blink.

Page 22

If an invalid code is entered or a 20 second lapse in button presses occurs, the LED will turn off and the remote control will return to normal operat ion. You will need to begin the procedure from step 1.

2. Press the REC key. The LED stops blinking and st ays solid.

3. Press and release the D key.

The LED temporarily turns off. Releasing the key causes the LED to light up again.

4. Press 0 to select SRC-200 compatibility mode or 1 to select SRC-300A native mode.

The new Operating Mode is then stored in the device.

Important! If the Operating Mode had been 1 (SRC-300A Native Mode) and is now set to zero (SRC-200 Com-

patibility Mode), t hen the Gateway ID is reset to zero and also stored in the device. Once changes have been made, the remote control resumes normal operation. If the value entered was not

valid (a keypress other than 0 or 1,) the LED indicates the error by turning off immediately and the remote returns to normal operation. (All values in the device remain unchanged.)

DETERMINING THE GATEWAY ID

Check, ”Write Your Remote Control and Other IDs Here” on page 9. Your NSP may have already recorded the Gateway’s ID on this page or on the back of the remote. If the ID has not been recorded, perform the following steps.

1. Press the MENU button on the front panel of the RG2400. (See “Using Your RG2400” on page 11 for an

illustration and descripti on of thi s button and other buttons on the RG2400s.) The Gateway Menu screen will be displayed on your TV.

Gateway Menu

TV Setup

Remote Control Setup

Exit

Use and , then press SELECT



Use EXIT to return to program viewing

2. Use the down key on your remote control to move down to Remote Control Setup.

3. Press SELECT on your RG2400 or your remote control.

SEP 3 3:22 PM

Page 23

The Remote Control Setup screen will been displayed.

Remote Control Setup

2200V3000

Press Source or PPV button on Remote now

Press EXIT to return to the main menu.

4. Press PPV on your remote control.

The screen lists the ID for the remote, ident ifies which TV this remote controls, and shows the Gateway ID.

2200V3000

Press Source or PPV button on Remote now

Remote ID for this Remote is: This remote is set to Control TV: 1 (Ch 6) The Gateway ID is set to:

222

Press EXIT to return to the main menu.

If the Gateway ID programmed into your remote control does not match the Gateway ID of t he RG2400, the system prompts you to reset the Gateway ID.

For future reference, write down the Gateway ID number displayed i n ”Write Your Remote Control and Other

IDs Here” on page 9.

5. Press EXIT twice on your remote to exit the Remote Control Setup and Gateway Menus.

Page 24

SETTING THE GATEWAY ID

Depending upon the model of the remote control, instr u ctions are as follows.

SRC-300A SRC-200

1. Press the LED key and hold it down until the LED

flashes rapidly.

2. Press the REC key. The LED stops blinking at this point and stays on solid.

3. Press the B key. The remote is now in programming mode. You can set the GATEWAY ID.

4. Enter the 3-digit code assigned to your RG2400. The valid range is 004 - 999 for SRC-300As in native mode. For SRC-300As in SRC-200 Compatibility mode, the range is 004 - 255. Enter a number with 3-digits, even if it contains leading zeroes. Examples of valid values are: 009, 012, 354, or 988.

1. Press the B key and hold it down until the LED at the top of the remote flashes rapidly.

2. Release the B key.

3. Enter the following three key sequence: 7-8-9. The

remote is now in programming mode. You can set the GATEWAY ID.

4. Enter the 3-digit code assigned to your RG2400. The valid range is 004 - 255. You must enter a number with 3-digits, even if it contains leading zeroes. Examples of valid values are: 009, 012, 124, or 255.

If you entered the Gateway ID correct ly, the LED blinks several times. If the value was not ent ered s uccess full y, the LED goes off and the remote control retur ns to normal operation. Repeat the steps above to try again. See

”Determining the Gateway ID” on page 22 to verify the Gateway ID.

DETERMINING THE REMOTE CONTROL ID

Depending upon the model of the remote control, instr u ctions are as follows.

SRC-300A SRC-200

1. Press the LED key for 3 seconds until the LED flashes.

2. Press the INFO key. The LED stops blinking at this point

and stays on solid.

3. Press the A key and watch the LED.

1. Press the A button and hold it down until the LED at the

top of the remote flashes rapidly.

2. Press the FAV button and watc h the LED.

Following are the sequences of flashing that indicate how your remote control ID is programmed.

• A short burst of flickering indicat e s a 0 (zero). A number of longer, steady blinks indicates a non-zero digit, such as the following.

• <pause> <long blink> <l ong blink> <long blink> indicates a “3.”

• After blinking, the remot e returns to normal operation.

Number of flashes Remote Control ID Mode

Rapid flickering For TV1, which is in the same room as your RG2400 IR (Infra Red) 1 Remote TV1: Primary TV is in a different room than the RG2400. UHF (ultra high frequency) 2 Remote TV2. UHF 3 Remote TV3 (3-stream models only) UHF

Page 25

SETTING THE REMOTE CONTROL ID

Your NSP uses the following table when programming your remote control ID to work with each TV in your household. You may use it, too.

Remote Control ID Operates TV Mode

0 Local TV1--TV in same room as RG. Remote is set to operate in IR mode. IR 1 Remote TV1--TV in a different room than the RG. UHF 2 TV2 (remote TV). UHF 3 TV3 (3-stream models only). UHF

To program the remote control ID:

SRC-300A SRC-200

1. Press the LED key and hold it down until the LED

flashes rapidly.

2. Press the REC key. The LED stops blinking at this point and stays on solid.

3. Press the A key. The remote is now in programming mode.

4. Enter the single-digit remote control ID from the table on page 25.

Note: Valid single-digit codes are 0, 1, 2 (and 3, with 3-stream models).

1. Press and continue to hold the A button until the LED at

the top of the remote flashes rapidly.

2. Enter the following three-digit sequence: 7-8-9. The remote is now in programming mode.

3. Enter the single-digit remote control ID from the table on page 25.

If you entered an invalid sequence or a 20-second lapse in button presses occurs, the LED turns off and the remote control returns to st andard operation.

If you correctly entered the single-digi t code, the LED flashes on and off and then remains off. Once you have set the remote control ID, write 0, 1, 2, or 3 on labels and place these labels on the TV and the

remote to help you identify the TV and the remote to which it is assi gned. Your Network Service Provider may have already done this.

Repeat this procedure for each remote control.

PROGRAMMING THE TV CODE

Your Network Service Provider programs each remote control to work with one TV by way of a TV code. The TV Code is a specific code for each brand and model of TV. When a TV code is set, the remote control is ready to operate the TV. The TV codes can be programmed manually, or they can be scanned. Each of the methods is described below.

Page 26

Follow the steps below t o program the T V code when you already know the three-digit code. (For a list of codes, see ”TV and VCR Codes” on page 41.)

SRC-300A SRC-200

1. Press the LED key and hold it down until the LED

flashes rapidly.

2. Press the REC key. The LED stops blinking at this point and stays on solid.

3. Press and release the C key. The remote is now in programming mode.

4. Enter the three-digit code that corresponds to the brand name of the TV. See “TV Codes - SRC 300” on page

41.

1. Press the MUTE button and hold it down until the LED at the top of the remote control flashes rapidly.

2. While the LED button is flashing, enter the three digit code that corresponds to the brand name of the TV.

See “TV Codes - SRC-200” on page 43.

If the code is valid, the LED will flash on and off three times and then remain off. If an invalid code is entered or a 20 second lapse in button presses occurs, the LED will turn off and the remote

control will return to normal oper ation. You will need to repeat th e above procedure to program the TV code.

PROGRAMMING THE TV CODE USING CODE SEARCH METHOD

To program a TV code by using the search or scan method:

SRC-300A SRC-200

1. Press the LED key and hold it down until the LED

flashes rapidly.

2. Press the REC key. The LED stops blinking at this point and stays on solid. (Continue with step 3 below.)

3. Press and release the POWER key. The remote is now in TV code scan programming mode.

4. Press the up key to scan through all TV codes. ** When you reach the correct TV code, the TV will automatically turn

on, or off if it was previously on. Note that the LED will flash rapidly once you have scanned through all the codes, and then it will continue to go through the codes again in a continuous wrap.

5. Press the SELECT button to store the TV code. The LED flashes rapidly, then stops, indicating that the TV code has been stored.

6. Repeat procedure for each remote control.

7. If you press the up key too rapidly, you may pass the TV code before the time the TV turns on or off. If you are not

sure you are storing the correct TV code, press the down viously scanned.

8. When the TV turns off, or on if it was previously off, press SELECT at that point to store the TV code.

1. Press the MUTE button and hold it down until the LED

at the top of the remote control flashes rapidly.

2. (Continue with step 3 below.)

key slowly to cycle back through codes that have been pre-

Page 27

VERIFYING THE TV CODES

To playback the TV code:

SRC-300A SRC-200

1. Press the LED key and hold it down until the LED

flashes rapidly.

2. Press the INFO key. The LED stops blinking at this point and stays on solid.

3. Press and release the C key. The remote is now in playback mode.

1. Press the MUTE button and hold it down until the LED at the top of the remote control flashes rapidly.

2. Press the FAV button. The remote is now in playback mode.

3. Observe the LED. The TV code will be indicated by a blink sequence for each number. See example below.

4. Observe the LED. The TV code will be indicated by a blink sequence for each number. See example below.

For example, code 130 would show as the following:

<pause> <long blink> <off> (represents 1) <pause> <long blink> <long blink> <long blink><off> (represents 3) <pause> <short burst of flickering blinks> <off> (represents 0)

VERIFYING AND SETTING OTHER FEATURES

The TV Setup menu allows you read the TV RF settings, as well as set Secondary Audio, Dis p lay Language and the EADS display. These settings are accessed in the TV Setup Menu.

ACCESSING THE TV SETUP MENU

To access TV Setup Menu:

1. Press the MENU button on the front panel of the RG2400.

The Gateway Menu is displayed on your TV screen.

Gateway Menu

TV Setup

Remote Control Setup

Exit

Use and , then press SELECT



Use EXIT to return to program vi ewing

2. Use the down or up key on the RG2400 or the remote to highlight TV Setup.

3. Press the SELECT button on the RG2400 or the remote control.

SEP 3 3:22 PM

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The TV Setup menu is displayed on your TV screen.

TV Setup Menu

SEP 3 3:22 PM

Position Graphics Display

SEP 3 3:22 PM

TV1

TV2

TV3

Exit

Use and , then press SELECT



se EXIT to return to program viewing

Note: The SELECT button on the remote control opens the Gateway menu only on the TV/Source that the re-

mote control is programmed to operate. If you press SELECT and nothing happens, you need to determine which TV the remote operates. See “Determining the Remote Control ID” on page 24.

VERIFYING THE TV (RF) SETTING

1. Press MENU button on the RG2400 front panel. The Gateway Menu is displayed.

2. Use the down or up key on the RG2400 or the remote control to scroll to TV Setup.

3. Press SELECT. The TV Setup Menu will be displayed on your TV.

Use the down or up key on the remote control to highlight the TV you want to examine.

5. Press SELECT.

For example, if you selected TV1, the Setup 1 menu will be displayed. The selected RF setting is displayed, in this case channel 6 has been selected.

Setup 1

TV (RF) Channel Secondary Audio Display Language

Emergency Alert Device Support TV

Use and to select item



Use and to change value



se EXIT to return to previous menu

6 Spanish English OFF

4:3

Note: Your Network Service Provider sets up the initial RF channel settings and your TV to provide program

channels by programming the output t o a speci fic RF channel . If you need to chan ge the RF c hannel set tings, it is recommended that you call your NSP to do this for you.

6. Press the EXIT button twice to exit back to the program screen.

Page 29

SECONDARY AUDIO: SPECIFYING A PREFERRED LANGUAGE

Secondary audio allows you to select a preferred language for each TV. Your NSP may deliver up to four audio p rogr ams with each video program. Your NSP may specify, for example,

English as the first language, Spanish as the second, French as the third and Chinese as the fourth. If the preferred language is available, the alternate language audio track will be transmitted with the video program.

If a selected language is not provi ded o n a p art icul ar channel , the RG2 400 defaul t s t o the pr imary l anguage provided with the program. For example, if you are watching a Spanish-only channel, Spanish audio is played regardless of the Secondary Audio Display option.

1. Press the MENU button on the RG2400.

The Gateway Menu is displayed.

2. Use the up and down keys to highlight the TV Setup option.

3. Press SELECT.

The TV Setup menu is displayed.

4. Use the up and down keys to highlight the TV that you want to modify (TV1, 2 or 3).

5. Press SELECT.

The Setup TV# menu is displayed.

6. Use the up or down key on your RG2400 or remote control to highlight Secondary Audio.

7. Use the left and ri ght keys to cycl e throu gh t he alter nate l anguages until the l anguage you want i s displayed .

8. Press the EXIT button twice to return to the program screen.

DISPLAY LANGUAGE

1. Press the MENU button on the RG2400.

The Gateway Menu is displayed.

2. Use the up and down keys to highlight the TV Setup option.

3. Press SELECT.

The TV Setup menu is displayed.

4. Use the up and down keys to highlight the TV that you want to modify (TV1, 2 or 3).

5. Press SELECT.

The Setup TV# menu is displayed.

6. Use the up or down key on your RG2400 or remote control to highlight Display Language.

7. Press the right key to highlight the default language, which was English in the previous examples.

8. Continue to press the right key in the language field until the language you want appears. Available lan-

guages are English, Spanish, French, and Norwegian.

9. When you have selected the preferred language, press EXIT to re turn to the Main Menu screen.

EADS (EMERGENCY ALERT DEVICE SUPPORT)

Your NSP enables the EADS (Emergency Alert Device Support) on each TV when service is established. If you would like to disable or change the EADS settings, use the following directions:

1. Press the MENU button on the RG2400.

Page 30

The Gateway Menu is displayed.

A FLASH FLOOD WARNING HAS BEE

Tune to Channel 6 for information

2. Use the up and down keys to highlight the TV Setup option.

3. Press SELECT.

The TV Setup menu is displayed.

4. Use the up and down keys to highlight the TV/Source that you want to modify.

5. Press SELECT.

The Setup (TV#) menu appears on your TV screen.

6. Use the up and down keys to highlight Emergency Alert Device Support.

7. Press the right or left keys to enable/ disable Emergency Alert Device Support.

8. Press EXIT to return to the previous menu.

If Emergency Alert Device Support is enabled, the following occurs for all EAS (Emergency Alert System) broadcasts:

• You hear a two-tone attention signal during Emergency Alert broadcasts.

• The RG2400 automatically tunes your TV to the channel that is broadcasting the EAS message.

• The emergency message appears at the top of your TV screen.

If EADS is not enabled, one of the following occurs, depending on the type of EAS broadcast:

• You hear a two-tone attention signal.

Flash Flood Warning

• A pop-up message appears on your TV screen to advise you of what type of emergency has occurred and the channel you should tune for more information.

• The RG2400 automatically tunes your TV to the channel that is broadcasting the EAS message.

For national and required monthly testing alerts, the RG2400 automatically tunes the TV to the EADS channel.

Page 31

CONNECTING YOUR PC TO THE INTERNET

Important: Connecting your PC to the Internet and setting up the communications protocols on your PC should

be done by your NSP. The following illustrations are for reference if you to move or replace your PC(s).

ETHERNET CONNECTIONS

Important: Although they appear i dentical, the CAT 5 cable that connects your RG2400 to your NSP (Network

Service Provider) may be wired differ ently than the RJ-45 cable that connects yo ur PC to the RG2400 . Do not switch these two cables. If the cables are switched, the network connection to your RG2400 or your Ethernet connection to your PC may not operate. It is recommended that you label the two cables to avoid inadvertently switching them.

Single PC connected to the Internet through the RG2400

RJ-45

CAT 5 Ethernet cable

RJ-45

The RG2400 Ethernet output can connect to multiple PCs through the use of a hub. Whether all PCs connected in this manner can be provided with Internet access service depends on your NSP.

Page 32

Multiple PCs connected to the Internet through the RG2400.

Ethernet hub

CAT5 Ethernet cable

Page 33

CONFIGURATION EXAMPLES

Your Network Service Provider installs the RG2400 and connects all your electron ic devices to the RG2400. However, you may need the information in this section if you ever want to do any of the following:

• Move existing devices to a different location

• Add new devices to your system

• Reconfigure existing connections

Note: The RG2400 should be located in the area with your primar y TV (TV1) and your home entertainment sys-

tem. When you rearrange your equipment, be sure to unplug and plug in your equipment in the following order:

1. Unplug all electronic devices, including the TV, VCR, and RG2400.

2. Disconnect all cables between your electronic devices.

3. Make your planned changes.

4. Reconnect the cables between these devices.

User Tip: When you are plugging your RG2400 in to a VCR that has more than one AV input, be sure to plug

your RG2400 into the default, or primary input, which could be called AV-1 or L-1. Consult your VCR user’s manual.

5. After you have connected the cables, first plug in the RG2400.

RG2400 back panel.

NETWORK IN

ETHERNET NETWORK IN

TV OUT

34 6

1. ETHERNET

2. NETWORK IN

3. NETWORK IN/TV OUT

4. TV OUT

5. S-VIDEO

6. AUDIO L and AUDIO R

7. VIDEO (composite)

8. DIGITAL AUDIO (Dolby Digital or AC-3 on S/PDIF connector)

9. IR BLASTER

10. AC Power

11. AC Outlet

TV OUT

S-VIDEO

AUDIO AUDIO VIDEO

IR BLASTER

AC-3

810

AUX POWER

120 V -

50-60 Hz

3.0A MAX

120 V -

50-60 Hz

3.3A MAX

Page 34

TV/VCR/AUDIO CONNECTIONS

TV OUT (VHF) to TV1.

NETWORK I N

ETHERNET NETWORK IN

TV OUT

VIDEO (composite)/AUDIO-L/AUDIO-R to TV1.

NETWORK I N

ETHERNET NETWORK IN

TV OUT

S-VIDEO

VHF/UHF

S-VIDEO

AUDIO AUDIO VIDEO

TV1

Video1 Video2

S-Video

AUDIO AUDIO VIDEO

Video In Audio L Audio R

AC-3

IR BLASTER

AUX POWER

120 V -

50-60 Hz

3.0A MAX

AUX POWER

120 V -

50-60 Hz

3.0A MAX

120 V -

50-60 Hz

3.3A MAX

120 V -

50-60 Hz

3.3A MAX

VHF/UHF

TV1

Video1 Video2

S-Video

Video In

Audio L Audio R

Page 35

S-VIDEO/AUDIO-L/AUDIO-R to TV1.

ETHERNET NETWORK IN

TV OUT (VHF) to VCR/TV1.

ETHERNET NETWORK IN

NETWORK I N

TV OUT

NETWORK I N

TV OUT

S-VIDEO

AUDIO AUDIO VIDEO

AUDIO AUDI O VIDEO

IR BLASTER

AC-3

VHF/UHF

IR BLASTER

AC-3

TV1

Video1

Video2

S-Video

AUX POWER

120 V -

50-60 Hz

3.0A MAX

Video In

Audio L

Audio R

AUX POWER

120 V -

50-60 Hz

3.0A MAX

120 V -

50-60 Hz

3.3A MAX

120 V -

50-60 Hz

3.3A MAX

ANTENNA IN

OUT TO TV

VCR

VHF/UHF

TV1

Video1Video2

S-Video

Video In Audio L Audio R

Page 36

Composite VIDEO with AUDIO-L/AUDIO-R to VCR and TV1.

ETHERNET NETWORK IN

NETWORK IN

TV OUT

S-VIDEO

AUDIO AUDIO VIDEO

VCR

VIDEO IN

VIDEO OUT

AUDIO IN

AUDIO OUT

S-VIDEO and AUDIO-L/AUDIO-R to audio receiver and TV1.

ETHERNET NETWORK IN

NETWORK I N

TV OUT

S-VIDEO

AUDIO AUDIO VIDEO

AC-3

IR BLASTER

AC-3

IR BLASTER

AUX POWER

120 V -

50-60 Hz

3.0A MAX

120 V -

50-60 Hz

3.3A MAX

TV1

VHF/UHF

AUX POWER

120 V -

50-60 Hz

3.0A MAX 120 V 50-60 Hz

3.3A MAX

Video1Video2

S-Video

Video In Audio L Audio R

TV1

VHF/UHF

Video In

Audio L

Audio R

Video1Video2

S-Video

audio receiver

AUDIO IN

AUDIO OUT

Page 37

S-VIDEO/Digital Audio to audio receiver and TV1.

ETHERNET NETWORK IN

Basic home entertainment center.

NETWORK IN

TV OUT

VHF/UHF

Video In

Audio L

Audio R

TV1

S-VIDEO

Video1 Video2

S-Video

AUDIO AUDIO VIDEO

DIGITAL AUDIO IN

IR BLASTER

AC-3

audio receiver

AUX POWER

120 V -

50-60 Hz

3.0A MAX

AUDIO IN AUDIO OUT

120 V -

50-60 Hz

3.3A MAX

ETHERNET NETWORK IN

TV1

VHF/UHF

Video In

Audio L Audio R

Video1 Video2

S-Video

L R

Video Out

NETWORK IN

TV OUT

VIDEO IN

VIDEO OUT

S-VIDEO

AUDIO AUDIO VIDEO

left speaker

AUDIO IN

AUDIO OUT

LRLR

AUDIO IN

AUDIO OUT

IR BLASTER

AC-3

VCR

audio receiver

SPEAKER OUT

AUX POWER

120 V -

50-60 Hz

3.0A MAX

120 V -

50-60 Hz

3.3A MAX

right speaker

Page 38

Advanced home entertainment center with Surround Sound (with Dolby Digital 5.1 capability).

TV1

VHF/UHF

Video In Audio L Audio R

Video1 Video2

S-Video

ETHERNET NETWORK IN

Video Out

VIDEO IN

VIDEO OUT

NETWORK IN

TV OUT

S-VIDEO

AUDIO IN

AUDIO OUT

left front speaker

left rear speaker

AUDIO AUDIO VIDEO

VCR

AUDIO IN

AUDIO OUT

IR BLASTER

AC-3

FRONT CENTER BACK

AUX POWER

woofer

120 V -

50-60 Hz

3.0A MAX 50-60 Hz

3.3A MAX

audio receiver

DIGITAL AUDIO IN

SURROUND AUDIO OUT

120 V -

right front speaker

right rear speaker

IR Blaster connection and positioning.

ETHERNET NETWORK IN

NETWORK IN

TV OUT

S-VIDEO

IR Blaster port

AUDIO AUDIO VIDEO

IR BLASTER

AC-3

AUX POWER

120 V -

50-60 Hz

3.0A MAX

IR Blaster

cable from IR Blaster port

120 V -

50-60 Hz

3.3A MAX

RG2400

VCR

IR Blaster

Page 39

TROUBLESHOOTING

POSSIBLE CAUSES AND SOLUTIONS

This section describes what to do if your syst em is not workin g corr ectly. Study the following t ables to find possi ble causes and solutions to the problem.

Problem Possible Cause Try This

Remote doesn’t work Dead batteries. Change the batteries in yo ur rem ot e ac co rding to the instructions on p ag e 13.

Obstruction between the remote and the RG2400 or IR Transmitter.

Remote will not accept programming changes

Remote will not operate at secondary viewing locations

No sound MUTE is pressed on the

No picture TV or RG2400 may not be

No picture Your RG2400 has recently

Picture is distorted Coaxial cable is

Blue or black TV screen No video supplied to TV. If VCR is connected using RCA jacks, VCR must be ON to provide picture. Snowy picture on all TVs VCR is on at this locat ion and

Only one stereo speake r has sound

Weak batteries. Replace batteries and reprogram.

Weak or dead batteries. Replace batteries. Using wrong remote for that

TV. Obstruction between the

remote and the TV.

remote control. TV code not programmed. Refer to “Programming the TV Code” on page 25.

activated. Cable signal may not be

reaching your home.

VCR may be set incorrectly. Check to see how the VCR is connected to the RG2400. If the baseband

received a software download. Sometimes af ter a download the system fails to operate. You may need to restart your RG2400.

disconnected or loose.

TV is on wrong channel. TV is on wrong channel for

Source. Audio connections are loose. Reconnect audio connections.

Make sure that nothing is on or blocking a clear line of sight between the RG2400 and the remote.

Check remote label to be sure you are using correct remote control.

Make sure that nothing is on or blocking a clear line of sight between the TV and the remote.

Press MUTE on the remote to restore volume level.

Refer to “Getting Started” on page 11.

Make sure all cables are connected properly and that your TV is tuned to the correct RF channel (for example 6,7, or 13) for the TV you are using (TV-1, TV-2, or TV-3). If the baseband video output on the RG2400 is connected to the VIDEO IN input on the TV, make sure the TV is set to the correct video input.

video output on the RG2400 is connected to the VCR, the VCR must be ON and programmed to VIDEO IN.

Make sure VCR/TV is set to TV. Make sure the TV is set to the correct TV or video input. To restart your RG2400, press and hold down the power button on the front

panel for 5 seconds.

Reconnect or tighten the cable.

Call your NSP to reset your RF channel.

Check to make sure that no wires are frayed and no plugs are bent or broken.

Page 40

Problem Possible Cause Try This

No power Power cord is disconnected. Check to make sure that the RG2400 is plugged into a live electrical outlet.

Note: If the outlet is controlled by a wall switch, make sure the switch is on.

VCR will not record VCR is on wrong channel. See “Changing Channels” on page15.

VCR is programmed incorrectly.

VCR is not connected properly.

VCR is connected with RCA jacks and is not in correct mode.

Safety tab on tape is broken. Use a new tape.

VCR will not play tapes TV on wrong channel for

playback or not using the correct input.

VCR is not connected properly.

Amber On-line LED You don’t have on-line

services.

Amber Network LED The Gateway is not ready for

use.

Message on TV screen: “There is a problem with the network, Third video not available.”

Or, you are unable to make channel changes.

TV program temporarily not available.

Refer to the VCR User’s Manual.

See “TV/VCR/Audio Connections” on page 34.

Place the VCR on the LINE input. This can be accomplished using the VCR menu or changing the VCR channel until the display on the VCR indicates LINE.

Tune TV to correct RF channel.

See “TV/VCR/Audio Connections” on page 34.

Call your Network Service Provider to initiate service.

Unplug power connecti on on bac k of Gat ew ay then reco nne ct if light stays on more than 10 minutes.

Wait seve ral s econd s and try a gain. If you are s til l una ble to mak e the chann el change, turn off one of the other TV programs by shutting off the TV with the remote. The RG2400detec t s that the TV program is no lo nge r bei ng wa tc hed . This should free up programming for the other TV and should allow you to receive video on the third TV.

CONTACTING YOUR NETWORK SERVICE PROVIDER FOR HELP

If you are unable to fix the problem yourself, cont act your NSP for assistance. Depending on the problem you are having, your NSP may ask for your RG2400’s model number. To find out what the model number is:

• Press the MENU button on the front panel of the RG2400. The GATEWAY menu appears.

• Select Remote Control Setup. The model number appears in the upper right-hand corner of the screen. For example, RG2BV30000.

Be sure that the remot e control you are using c ame with your RG2400. Using more t han one type of remote with the RG2400 does not work. Your NSP equips you with a set of remote contro ls that are all of the same typ e and model. For information about s etting up and progra mming your system using t he RG2400 remote contro l as well as setting up features such as Emergency Alert Services and Caller ID, see the second section of this manual,

see “Advanced Use” on page 21.

Page 41

TV AND VCR CODES

TV CODES - SRC 300

This section lists TV models that are compatible with the SRC-300A. If you do not find the TV code you need in the list, call your NSP.

TV and Codes

AOC: 005, 006, 019, 024, 032, 120, 140 Admiral: 003, 018, 041, 087, 125, 129,

187, 194, 210 Aiko: 024 Aiwa: 194, 251 Akai: 000, 005, 006, 032, 070, 072, 075,

107, 108, 120, 135, 139, 149 Alaron: 187 Amark: 032, 098, 120, 224 Amstrad: 033 Anam: 005, 009, 021, 032, 041, 120, 121,

183 Anam-National: 211 Archer: 032, 120 Audiovox: 024, 032, 041, 120, 130 Audio Dynamics: 238 BPL: 144 Bell & Howell: 018, 194 Broksonic: 005, 010, 027, 174, 176, 225,

226, 245 CXC: 041 Candle: 005, 006, 022, 025 Capehart: 019 Carver: 010, 027 Centurion: 005, 006, 194 Citizen: 005, 006, 010, 0 16, 01 8, 022 , 02 4,

025, 027, 098, 202, 224 Concerto: 005, 010, 027 Contec: 017, 041, 054, 181, 185, 227 Corando: 098, 224 Coronado: 098, 224 Craig: 021, 041 Crown: 041, 098, 224 Curtis-Mathes: 005, 006, 010, 016, 018,

027, 059, 098, 125, 131, 194, 202, 210, 224, 231, 251

TV and Codes

Daewoo: 005, 010, 024, 027, 029, 030, 032, 098, 120, 130, 214, 215, 224, 247, 250, 252

Daytron: 006, 024, 098, 194, 224 DBX: 238 Denon: 052 Dimensia: 125 Dixi: 010, 027, 032, 120 Dumont: 001 Electrohome: 072, 098, 149, 224, 240 Emerson: 005, 017, 033, 035, 037, 038,

039, 041, 054, 098, 130, 132, 141, 143, 176, 181, 185, 187, 194, 203, 222, 223, 224, 225, 226, 227, 251, 252, 253

Envision: 006 Fisher: 042, 099, 194, 217 Fujitsu: 187 Funai: 024, 041, 132, 187, 251 Futuretech: 041 GE: 003, 005, 008, 009, 043, 087, 125,

130, 143, 147, 165, 182, 183, 206, 210, 211, 228, 231, 233, 248

Goldstar: 005, 006, 010, 027, 045, 098, 168, 194, 223, 224, 230, 238

Gradiente: 057, 060 Granada: 010, 027 Hallmark: 005 Harman Kardon: 238 Hinari: 010, 027, 187 Hitachi: 005, 017 , 018, 024, 0 48, 049 , 050,

051, 052, 053, 054, 055, 098, 116, 126, 142, 160, 185, 224, 231, 251

Infinity: 010, 027 JBL: 010, 027 JC Penney: 003, 005, 006, 014, 016, 043,

072, 087, 096, 098, 125, 131, 149, 165, 194, 202, 206, 210, 223, 224, 231, 238, 242

JVC: 057, 059, 060, 234, 235, 238 Jensen: 056 KEC: 041 KMC: 098, 224 KTV: 005, 006, 039, 041, 098, 224

TV and Codes

Kawasho: 061 Kenwood: 006, 235, 251 Kloss: 022, 110, 175 Konka: 236 LXI: 003, 005, 010, 027, 087, 125, 129,

131, 132, 194, 223, 251 Lloytron: 098, 224 Lodgenet: 018 Loewe: 010, 027 Logik: 018 Luxman: 005 MGA: 005, 006, 071, 072, 149, 187, 194,

240 MTC: 005, 006, 010, 016, 024, 027, 202,

251 Magnasonic: 010, 024, 027, 129, 131, 187 Magnavox: 000, 005, 006, 008, 010, 017,

024, 025, 027, 054, 067, 068, 098, 110, 132, 154, 167, 175, 187, 194, 216, 224, 231, 237, 251, 254

Majestic: 018 Marantz: 005, 006, 010, 027, 068, 072,

149, 237, 23 8 Marta: 223 Matsui: 010, 027, 032, 109, 120 Memorex: 005, 018, 032, 072, 120, 149,

187, 194, 219, 223, 242, 244, 248, 251 Midland: 001, 003, 087, 165 Mitsubishi: 005, 006, 017, 054, 070, 071,

072, 123, 129, 149, 187, 194, 239, 240 Multitech: 041, 251 NAD: 002, 005, 131, 166 NEC: 005, 006, 007, 183, 191, 194 National: 008, 010, 011, 012, 027, 146,

190, 211 Nikkai: 010, 027, 113, 131 Onwa: 041 Optimus: 012, 166, 194, 242 Optonica: 129 Orion: 010, 027, 037, 176, 212, 225, 226 Osume: 017, 054

Page 42

TV and Codes

Panasonic: 008, 009, 010, 011, 012, 127, 148, 165, 177, 183, 211, 218, 231, 241, 242

Philco: 005, 006, 010, 024, 025, 027, 052, 067, 068, 072, 098, 110, 149, 175, 176, 183, 216, 224, 237, 251

Philips: 005, 00 6, 0 10, 02 5, 027, 068, 098, 136, 137, 138, 150, 220, 216, 223, 224, 237, 251

Pioneer: 002, 008, 048, 051, 076, 131, 166, 235

Portland: 005, 024, 098, 224 Proscan: 005, 125, 147, 152, 210, 233 Proton: 005, 006, 013, 019, 098, 224 Pulsar: 001, 024, 248 Quasar: 008, 009, 012, 16 5, 183, 21 1 , 231,

242 RCA: 003, 005, 008, 014, 048, 063, 072,

078, 079, 080, 082, 084, 085, 086, 087, 125, 130, 147, 149, 160, 182, 183, 210, 231, 233, 251, 254

Radio Shack: 003, 005, 041, 072, 087, 098, 141, 149, 194, 224, 230, 242, 251

Realistic: 005, 006, 035, 041, 098, 141, 194, 222, 223, 224, 251

Runco: 001, 006, 243 SAA: 145 SSS: 005, 041 Saba: 051, 116, 142 Saisho: 032, 033, 109, 120 Sampo: 006, 019, 156, 194 Samsung: 005, 006, 010, 016, 027, 032,

098, 120, 155, 157, 167, 194, 202, 219, 221, 224, 229, 244, 246, 247

Sansui: 176, 225, 235, 251 Sanyo: 042, 089, 092, 109, 184, 194, 217,

219, 244 Scott: 005, 006, 037, 041, 093, 098, 187,

194, 224, 247 Sears: 003, 005, 010, 016, 027, 042, 087,

096, 098, 099, 101, 102, 104, 125, 131, 132, 184, 187, 194, 202, 217, 223, 224, 251

Sharp: 017, 054, 098, 129, 141, 200, 224, 254

Signature: 010, 018, 027, 251 Sony: 000, 109, 180, 189, 232 Soundesign: 005, 025, 041, 187, 251 Spectricon: 032, 120 Starlite: 041

Supra: 005, 022 Sylvania: 005, 006, 010, 024, 025, 027,

068, 098, 110, 132, 175, 194, 224, 237, 240, 251

Symphonic: 132, 179, 251 TIVO: 136, 137, 138 TMK: 005 Tandy: 098, 113, 129, 224, 251 Tatung: 009, 010, 027, 183, 211 Teac: 251 Technics: 008, 012, 165, 242 Techwood: 005, 165 Teknika: 005, 010, 016, 018, 022, 024,

025, 027, 041, 072, 098, 114, 149, 187, 202, 223, 224, 251

Telerent: 018, 098, 224 Teletech: 032, 120 Thomson: 051, 116, 142 Toshiba: 016, 017, 054, 096, 131, 194,

202, 240, 245, 247 Totevision: 098, 223, 224 Universal: 043, 206 Vector Research: 006, 238 Victor: 057, 060, 235 Video Concepts: 070, 238, 251 Vidtech: 005 Viking: 022 Wards: 000, 005, 006, 010, 018, 027, 043,

067, 068, 125, 141, 182, 187, 194, 206, 224, 251

Westinghouse: 037, 041, 130, 176, 194 Yamaha: 005, 006, 238, 251 Yorx: 006, 194 Zenith: 001, 018, 024, 178, 223, 225, 235,

248, 249, 251 Zonda: 032, 120

Page 43

TV CODES - SRC-200

This section lists TV model s that are compatible with the SRC-200. If you do not find the TV code you need in the list, call your NSP.

TV and Codes

AOC: 005, 006, 019, 120, 140 Admiral: 018, 194, 210 Aiwa: 194, 251 Akai: 000, 005, 032, 070 Amark: 120, 224 Amstrad: 033 Anam: 005, 009, 021, 041, 120, 121 Anam-National: 211 Archer: 120 Audio Dynamics: 238 Audiovox: 120 Bell & Howell: 018 Broksonic: 005, 174, 225, 226 CXC: 041 Candle: 005, 006, 022, 025 Capehart: 019 Centurion: 194 Citizen: 005, 006, 016, 0 18, 02 2, 024 , 02 5,

098, 202, 224 Concerto: 005 Contec: 017, 041, 185, 227 Corando: 224 Craig: 021, 041 Crown: 098 Curtis-Mathes:005, 006, 016, 018, 059,

098, 125, 194, 202, 210, 224, 231 DBX: 238 Daewoo: 005, 024, 029, 030, 032, 098,

214, 215, 224, 247, 252 Daytron: 098, 194, 224 Dimensia: 125 Electrohome: 098, 224, 240 Emerson: 005, 017, 033, 035, 037, 038,

039, 041, 098, 143, 176, 185, 187, 203, 222, 223, 224, 225, 226, 227, 251

Fisher: 042, 194, 217 Fujitsu: 187 Funai: 041, 187, 251 Futuretech: 041

TV and Codes

GE: 003, 005, 008, 009, 043, 125, 130, 147, 206, 210, 211, 228, 231, 248

Goldstar: 005, 010, 045, 098, 194, 223, 224, 230, 238

Hallmark: 005 Harmon Kardon: 238 Hinari: 187 Hitachi: 005, 018 , 048, 049, 0 50, 051 , 052,

053, 054, 055, 098, 126, 185, 224, 231, 251

Infinity: 010 JBL: 010 JC Penney: 003, 005, 006, 014, 016, 043,

096, 098, 125, 194, 206, 210, 223, 224, 231, 238, 242

JVC: 057, 059, 060, 235, 238 Jensen: 056 KMC: 224 KTV: 005, 039, 041, 098, 224 Kawasho: 061 Kenwood: 006, 235, 251 Kloss: 022, 110 LXI: 003, 005, 010, 125, 129, 131, 194,

223, 251 Lloytron: 224 Lodgenet: 018 Logik: 018 Luxman: 005 MGA: 005, 006, 071, 072, 187, 194, 240 MTC: 005, 006, 016, 202 Magnavox: 000, 005, 006, 010, 017, 025,

027, 067, 068, 110, 154, 167, 175, 194, 224, 231, 237, 251, 255

Majestic: 018 Marantz: 005, 006, 010, 068, 237, 238 Marta: 223 Matsui: 032, 109 Memorex: 018, 032, 194, 223, 242, 244,

248, 251 Mitsubishi: 005, 017, 070, 071, 072, 123,

149, 187, 194, 239, 240 NAD: 002, 131 NEC: 005, 006, 007, 191, 194 National: 008, 010, 011, 012, 190, 211 Onwa: 041 Optimus: 242

TV and Codes

Optonica: 129 Orion: 225, 226 Osume: 017 Panasonic: 008, 009, 010, 011, 012, 177,

211, 231, 242 Philco: 005, 006, 010, 025, 067, 068, 110,

224, 237, 25 1 Philips: 005, 01 0, 0 25, 027 , 068, 220, 223,

224, 237, 25 1 Pioneer: 002, 048, 051, 076, 235 Portland: 005, 098, 224 Proscan: 125, 147, 210 Proton: 005, 006, 013, 019, 098, 224 Pulsar: 001, 248 Quasar: 008, 009, 211, 231, 242 RCA: 003, 005, 014, 048, 078, 079, 080,

082, 084, 085, 086, 087, 125, 147, 210, 231, 251, 25 5

Radio Shack: 005, 041, 098, 141, 194, 224, 230, 24 2

Realistic: 041, 141, 194, 222, 223, 224, 251

Runco: 243 SAA: 145 SSS: 005, 041 Saba: 051 Saisho: 032, 033, 109 Sampo: 006, 019, 194 Samsung: 005, 006, 010, 016, 032, 098,

194, 202, 221, 224, 244, 246, 247 Sansui: 225, 235 Sanyo: 017, 042, 089, 092, 109, 194, 217,

244 Scott: 005, 037, 041, 093, 098, 187, 194,

224, 247 Sears: 003, 005, 042, 096, 098, 099, 101,

102, 104, 125, 131, 187, 194, 202, 217, 223, 224

Sharp: 017, 098, 129, 141, 200, 224, 255 Signature: 018, 251 Sony: 000, 017, 109, 180 Soundesign: 005, 025, 041, 251 Spect r ic on: 120 Supra: 005, 022 Sylvania: 005, 006, 010, 025, 068, 098,

110, 194, 224, 237, 240, 251

Page 44

TV and Codes

Symphonic: 32, 251 TMK: 005 Tandy: 098, 113, 129, 251 Tatung: 009, 211 Teac: 251 Technics: 008, 242 Techwood: 005 Teknika: 005, 010, 016, 018, 022, 024,

025, 041, 072, 098, 114, 187, 202, 223, 224, 251

Telerent: 018, 224 Teletech: 032 Thomson: 051 Toshiba: 016, 017, 096, 131, 194, 202,

240, 247 Totevision: 098, 223, 224

VCR CODES

This table lists t he VCR models and code numbers that are compatible with the IR Trans mitter . If you do not find the code you need in the list shown, call your NSP. Not all NSPs support use of the IR Blaster . These codes are exclusively for use with RG2400s equipped with an IR Transmitter.

VCR and Codes

Admiral: 048, 209 Adventura: 000 Aiko: 278 Aiwa: 307, 000, 037 Akai: 106, 053, 041, 061 America Action: 278 American High: 035 Asha: 240 Audiovox: 037 Beaumark: 240 Bell & Howell: 104 Broksonic: 121, 184, 002, 209, 211, 479 CCE: 072, 278 Calix: 037 Canon: 035 Capehart: 020

Universal: 043, 206 Vector Research: 006, 238 Victor: 057, 235 Video Concepts: 070, 238, 251 Vidtech: 005 Viking: 022 Wards: 000, 005, 006, 010, 018, 043, 067,

068, 125, 141, 187, 194, 206, 224, 251 Westinghouse: 194 Yamaha: 005, 006, 238, 251 Yorx: 194 Zenith: 001, 018, 223, 225, 235, 248, 249,

251 Zonda: 120

VCR and Codes

Carver: 081 Cineral: 278 Citizen: 278, 037 Colt: 072 Craig: 037, 072, 047, 240, 271 Curtis Mathes: 035, 041, 060, 162 Cybernex: 051, 240 Daewoo: 278, 561, 020, 045 Daytron: 020 Denon: 042 Dynatech: 000 Electrohome: 037 Electrophonic: 037 Emerex: 032 Emerson: 184, 002, 209, 278, 036, 121,

211, 208, 479, 561, 061, 088, 212, 000, 037, 043, 068

Fisher: 047, 104, 054, 066 Fuji: 033, 035 Funai: 000 GE: 035, 060, 048, 202, 240 Garrard: 000 Go Video: 432, 526, 232 GoldStar: 037, 038 Gradiente: 008, 000

VCR and Codes

Grundig: 195 Harley Davidson: 000 Harman/Kardon: 038, 081 Harwood: 068, 072 Headquarter: 046 Hitachi: 042, 105, 000, 041 HI-Q: 047 Hughes Network Systems: 042 JVC: 067, 008, 041 Jensen: 041 KEC: 037, 278 KLH: 072 Kenwood: 041, 067, 038 Kodak: 035, 037 LXI: 037 Lloyd's 000, 208 Logik: 072 MEI: 035 MGA: 043, 061, 240 MGN Technology: 240 MTC: 000, 240 Magnasonic: 278 Magnavox: 035, 081, 000, 039, 149 Magnin: 240

Page 45

VCR and Codes

Marantz: 081, 035 Marta: 037 Matsushita: 035, 162 Memorex: 104, 047, 000, 037, 048, 035,

046, 240, 307, 039, 209, 162 Minolta: 105, 042 Mitsubishi: 043, 173, 061, 048, 067 Motorola: 035, 048 Multitech: 000, 072 NAD: 058 NEC: 038, 040, 041, 067, 104 Nikko: 037 Nikon: 034 Noblex: 240 Olympus: 035 Optimus: 162, 048, 058, 037, 104, 432 Optonica: 062 Orion: 479, 002, 184, 209 Panasonic: 035, 162, 077, 225, 616 Penney: 035, 240, 037, 042, 038, 040, 054 Pentax: 042, 105 Philco: 035, 209, 479 Philips: 081, 035, 062 Pilot: 037 Pioneer: 058, 067 Portland: 020 Profitronic: 240 Proscan: 060, 202 Protec: 072 Pulsar: 039, 051 Quarter: 046 Quartz: 046 Quasar: 035, 162, 077 RCA: 060, 149, 202, 042, 105, 035, 048,

077, 106, 240 Radio Shack: 000 Radix: 037 Randex: 037 Realistic: 000, 104, 047, 048, 037, 035,

062, 046, 066 Ricoh: 034 Runco: 039 STS: 042 Samsung: 045, 051, 053, 240 Sanky: 039, 048 Sansui: 041, 479, 000, 067, 209, 271

Sanyo: 047, 046, 104, 240 Scott: 184, 211, 121, 043, 045, 210, 212 Sears: 054, 105, 037, 042, 000, 035, 046,

047, 066, 104 Semp: 045 Sharp: 048, 062 Shintom: 072 Shogun: 051, 240 Singer: 072 Sony: 033, 034, 032, 000, 035 Sylvania: 035, 081, 000, 043 Symphonic: 000 TMK: 036, 208, 240 Tatung: 041 Teac: 000, 041 Technics: 035, 162 Teknika: 000, 035, 037 Thomas: 000 Toshiba: 045, 210, 212, 043, 066, 366 Totevision: 037, 240 Unitech: 240 Vector: 045 Vector Research: 038, 040 Video Concepts: 040, 045, 061 Videosonic: 240 Wards: 035, 060, 062, 000, 047, 212, 240,

042, 048, 072, 081, 149 White Westinghouse: 278, 209 XR-1000: 072, 000, 035 Yamaha: 038 Zenith: 039, 000, 033, 034, 209, 479

Note: The IR Transmitter is not

compatible with:

• Samsun VCR/TV model number CDX1342

• Philips VCR model number VRX364AT

Page 46

Page 47

SPECIFICATIONS

Cabling Requirements

Input/Output Cable (connector)

NETWORK IN CAT 5 (RJ-45) DOLBY DIGITAL AUDIO(AC-3) optical for AC-3 AUDIO L/R shielded phono cable (RCA male) VIDEO shielded phono cable (RCA male) S-VIDEO S-video NETWORK IN/TV OUT coax (F male) TV OUT coax (F male) ETHERNET CAT 5 cable (RJ-45) IR BLASTER n/a (3.5 mm mini male)

Power Requirements

Condition Power Consumption (watts)

normal operation <30 watts, 105-125VAC 60Hz

Environmental

Temperature Range Storage Range

0 to 40°C -40°C to + 80°C 5% to 95%

Humidity Range

(non-condensing)

Dimensions

Height Width Depth

2.75 in. (6.95cm) 14.75 in. (37.46cm) 10.125 in. (25.73cm)

CERTIFICATIONS

• GR-1089-CORE

• FCC Title 47 Part 15, Class B

• UL 1950

• UL and CSA 1950, and CE

• ASTM D (mechanical shock and vibration standards)

Page 48

FCC STATEMENT OF COMPLIANCE

This device complies with Part 15 of the FCC Rules. Oper ation is subj ect to the foll owing two condit ions: (1) thi s device may not cause harmful interference, and (2 ) this devi ce must accept any inte rference recei ved, includ ing interference that may cause undesired operation.

OTICE This equipment has been tested and found to comply with the limits for a Class B digital device, pursu-

ant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a re sidential in stalla tion. This eq uipment generates, u ses and can radiate r adio frequency energy and, if not installed and used i n accordance with the instr uction manual, may cause harmfu l interference to rad io communications. However , th ere is no guarantee that interf erence will not occur i n a particular installati on. If this equipment does cause harmful i nte rferenc e to r adio or televi sion rece ption, which ca n be determined by tur ning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the antenna.

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV techni cian for help.

Page 49

INDEX

about this manual 7 Advanced Use 21

batteries

remote control

buttons

remote control RG2400 11 RG2400, front panel 11, 12

14, 15

cable requirements 47 Certifications 47 changing channels 15

using the remote control 15 using the RG2400 buttons 15

channel list

select

channel order

favorite setting up 16

closed captioning 9 codes

TV (SRC-200) TV (SRC-300A) 41–42 VCR 44–45

Controlling TV Volume 15

43–44

dimensions 47 Display Language 29

changing 29

down key, about 12

Emergency Alert Device Support 29–30 entertainment center 38

advanced, illustrated 38 basic, illustrated 37

Ethernet connections 31

single PC 31

FCC statement of compliance 48 front panel

buttons

Gateway ID 24

determining 22–23

setting 21, 24, 26 Gateway Menu, illustrated 22, 27 Getting Started 11

IDs

Gateway, determining

Important Safeguards 5 Internet

connecting multiple PCs

Internet connections

PCs, multiple Introduction 7 IR, about 13

22–23

language alternatives 29

message waiting 17 mute TV volume 16

Network Access Provider

finding Network Service Provider

Services

Parental Control 18 parental locks 18 pay-per-view

using plugging in devices 33 power requirements 47 preface 5

recording your favorite programs 19 remote control 13

buttons (SRC-200) 15

buttons (SRC-300A) 14

buttons, described 14, 15

using 13 remote control ID

setting remote control ID form 9 Remote Control ID menu, illustrated 23 remote control ID, determining 24 Remote Control Setup menu, illustrated 23 replacing remote control batteries 13 RF channels, about 8 RF settings 28 RF settings, verifying 28 RG2400

using RG2400 buttons, illustrated 11 RG2400 front panel

Channel Down key, about

Page 50

Channel Up key, about 12 Clock Display, about 12 Cursor buttons, about 11 Guide button, about 12 Info button, about 12 Menu button, about 12 Message LED, about 12 On LED, about 12 Power button, about 12 Power LED, about 12 Remote LED, about 12 Select button, about 11

Safety 6

advisories and labels 6

repairs 6 secondary audio 29 settings

changing

programming 21 Setup Menu, illustrated 28

Setup TV menu 27, 28 Specifications 47 SRC-200 remote control

TV codes, list SRC-300A remote control

TV codes, list Surround Sound, wiring illustrated 38

43–44

41–42

temperature

operating range troubleshooting 39–40

blue or black screen 39

no picture 39

no power 40

no sound 39

picture distortion 39

remote control won’t change channels 39

replacing remote control batteries 13

snowy picture 39 VCR will not play tapes 40 VCR will not record 40

TV codes 43

obtaining, using the code search method 26 programming 25 SRC-200, list 43–44

SRC-300A, list 41–42 TV Setup Menu, illustrated 28 TV volume

controlling TV/VCR/Audio Connections 34–38 TVs

closed captioning

programming 27–28

UHF, about 13 unmute TV volume 16 unplugging devices 33

VCR codes 44–45

programming 20 VCR, plugging into 33

VCR, using the RG2400 to start 19 video recording 19

wiring

advanced home entertainment center with Surround

Sound basic home entertainment center 37 composite video with AUDIO-L/AUDIO-R and TV1 36 S-VIDEO and AUDIO-L/AUDIO-R to audio receiver and

TV1 S-VIDEO/AUDIO-L/AUDIO-R to TV1 35 TV OUT to TV1 34 TV OUT to VCR/TV1 35 VIDEO/AUDIO-L/AUDIO-R to TV1 34

Motorola RG2400 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

TABLE OF CONTENTS

IMPORTANT SAFEGUARDS

SAFETY

SAFETY ADVISORIES AND LABELS

SYMBOLS

REPAIRS

INTRODUCTION

ABOUT THIS MANUAL

WHAT YOUR NETWORK SERVICE PROVIDER DOES

ABOUT RF CHANNELS

WRITE YOUR REMOTE CONTROL AND OTHER IDS HERE

OPTIONAL GATEWAY FEATURES

CLOSED CAPTIONING

GETTING STARTED

USING YOUR RG2400

AC OUTLET

USING YOUR REMOTE CONTROL

REPLACING REMOTE CONTROL BATTERIES

REMOTE CONTROL MODELS

SRC-300A REMOTE CONTROL KEYS

SRC-200 REMOTE CONTROL KEYS

ACTIVATING THE RG2400

CHANGING CHANNELS

CONTROLLING TV VOLUME

TO MUTE OR UNMUTE THE TV VOLUME USING YOUR REMOTE CONTROL

SETTING UP CHANNEL ORDER AND YOUR FAVORITE CHANNEL LIST

TO SELECT CHANNEL LIST

TO ARRANGE THE CHANNEL ORDER

TO CREATE A FAVORITE CHANNEL LIST

CALLER ID/MESSAGE WAITING

TO VIEW THE CALL LOG

USING PAY-PER-VIEW

ORDER OR CANCEL PAY PER VIEW PROGRAMS USING YOUR REMOTE CONTROL

ACCESS PARENTAL CONTROL

RECORDING YOUR FAVORITE PROGRAMS

SETTING UP YOUR RG2400 TO START YOUR VCR (OPTIONAL)

CANCELLING YOUR RECORDING

PROGRAMMING YOUR VCR CODE (OPTIONAL)

ADVANCED USE

CHANGING OR PROGRAMMING SETTINGS

DETERMINE THE REMOTE CONTROL OPERATING MODE (SRC-300A ONLY)

SET THE REMOTE CONTROL OPERATING MODE (SRC-300A ONLY)

DETERMINING THE GATEWAY ID

SETTING THE GATEWAY ID

DETERMINING THE REMOTE CONTROL ID

SETTING THE REMOTE CONTROL ID

PROGRAMMING THE TV CODE

PROGRAMMING THE TV CODE USING CODE SEARCH METHOD

VERIFYING THE TV CODES

VERIFYING AND SETTING OTHER FEATURES

ACCESSING THE TV SETUP MENU

VERIFYING THE TV (RF) SETTING

SECONDARY AUDIO: SPECIFYING A PREFERRED LANGUAGE

DISPLAY LANGUAGE

EADS (EMERGENCY ALERT DEVICE SUPPORT)

CONNECTING YOUR PC TO THE INTERNET

ETHERNET CONNECTIONS

CONFIGURATION EXAMPLES

TV/VCR/AUDIO CONNECTIONS

TROUBLESHOOTING

POSSIBLE CAUSES AND SOLUTIONS

CONTACTING YOUR NETWORK SERVICE PROVIDER FOR HELP

TV AND VCR CODES

TV CODES - SRC 300

TV CODES - SRC-200

VCR CODES

SPECIFICATIONS

CERTIFICATIONS

FCC STATEMENT OF COMPLIANCE

INDEX