IMPORTANT NOTICE: PLEASE READ
PRIOR TO USING YOUR PHONE
The SIM card provided in this kit is intended for use with
the phone provided in this package.
Loss of certain features will result when using a SIM
card from one of the following models: i30sx, i35s, i50sx, i55sr, i58sr, i60c, i80s, i85s, i88s, i90c, i95cl
series, and the i2000 series.
For more information on SIM card compatibility, go to
www.motorola.com/iden/support.
Defects or damage to your Motorola phone that result
from the use of non-Motorola branded or certified
Accessories, including but not limited to replacement
housings and or other peripheral accessories, are
excluded from warranty coverage. Please refer to the
text of Motorola's Limited One Year warranty located in
this user’s guide for complete details.
i
Contents
Getti ng Sta rted.... ... ......... ........................... 1
Locating Your SIM Card....................................3
Index ........................................................139
Drivi ng Sa fe ty Ti p s...... .. .........................145
x
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
Hereby d eclares that the pr oduct:
Product Name: i860
Model Number: H73XAN6RR4AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer per ipheral, this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cau se ha rmf ul int er fer e nce, an d (2 )
this device must accept any interference received,
includ ing interference that may ca use undesired
operation.
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rul es. These limits are design ed to
provide reasonable protection against
harmful interference in a residenti al
inst allation. This equipment gener ates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particul ar ins tal la ti o n.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reo rie nt or rel oc ate the receiv ing
antenna.
• Incre ase th e se para tio n betw e en the
equipme nt and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult t he dealer or an experience d
radio/TV technician for help.
1
Getting Started
camera
lens
volume
controls
Push-To-T alk
(PTT) button
audio jack
accessory connector
retractable
antenna
flip open
button
camera
short-range
spotlight
speaker
(in back)
light sensor
microphone
2
Getting Started
pPower button.
Navigation key — press the arrows to
scroll through menus and lists.
OOK key — selects highlighted item;
answers calls.
t Acts like s when the flip is closed; turns
speak e r on; us ed wit h vo ic e na mes and
voice records.
. Acts like e when the flip is clo s ed ;
accesses recent calls; sends incomin g
calls to voice mail.
mMenu key — accesses context -sensit ive
menus.
AOption key — selects the option
appea rin g above it on th e dis p lay .
sSend key — p laces phone calls.
eEnd key — ends phone calls ; returns to
idle screen.
To start using your i860 phone:
• Make su re yo ur SI M card i s in pl ac e.
• Charge the battery.
• Activate your se rv ic e.
• Enable over-the-air security if you are prompted
to.
3
Locating Y our SIM Card
Locat in g Your SIM Ca rd
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
SIM card
If your SIM card is not in the SIM card holder, it
may be in the box your phone came in, attached to
a piece o f plastic about the size of a credit card. If
this is the case, carefully detach your SIM card
from the surrounding plastic and insert it as
described in “ Inserti ng Your SIM Card” on page 14.
If there is no SIM card in your phone or the box,
contac t your service provider.
Battery
Removing the Battery Door
1 Make sure the phone is power ed off.
2 Slide t h e re le as e b ut ton ba ck un ti l it r ele as es t he
battery door.
release
button
3 Allow the ba tt e ry do or to pop up , sli de it forw ar d,
and remove it from the back of your phone.
4
Getting Started
Inserting the Battery
1 Remove the battery door.
2 Insert the top of the battery into the battery area.
Press the bottom of the battery to secure it.
3 Replac e t he batt e ry do or and pr e ss it ge nt ly unti l
you hear a cli ck.
Charging the Battery
Your phone comes with a battery charger.
1 Plug the charge r into an electrical outlet.
2 Open the connector cover.
connector
cover
3 Plug the other end of the charger into the
accessory connector.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
5
Battery
4 When charging the battery for the first time,
charge for 30 minutes longer than the time
shown in “Charging Times”.
Charging Times
Check your battery and charg er type against the
grid below to determine appropriate charging
times.
BatteryCharger
RapidStandard
Slim2 hours3 hours
High
Performance
For best results, charge the batteries within the
tempe rature rang e of 50 °F to 10 4° F (10 °C to
40°C).
Prolonged charging is not recommended.
2 hours4 hours
Removing the Battery
1 With your phone po were d off, rem o ve the
battery door.
2 Remove the battery by pushing it toward the
antenna and lifting it out.
Battery Use and Maintenance
• The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
• Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
6
Getting Started
• Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
• The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Activating Service
The first time you power your phone on, you must
be in your loca l ca ll ing area . T hi s activ ates your
service.
Powering On and Off
The first time you power your phone on, a screen
may appear asking you to upda te your browser
information. This means you must enable security.
To power your phone on:
1 Open the flip.
Tip: Press the flip open button to open the flip
easily.
2 Press p.
To power your phone off:
1 Open the flip.
2 Press and hold p.
When You P ower On For the Fir st
Time
If the Enter SIM PIN Code screen appears, enter
your SIM PIN. See “Entering the PIN” on page 12.
Press A under Ok.
When you receive your phone, the SIM PI N is
0000. Change your PIN to prevent fraudulent use
of the SIM card (see “Changi ng the PIN” on page
12).
As your phone connects to the network, you will
see a welcome message and a connecting
message. When the idle scr een appear s, the
phone is ready to use.
7
Enabling Over-the-Air Security
Enabling Over-the-Air
Security
If you are set up to receive over-the -air
programming from your service provider , you must
enable s ecurity the first time yo u power on your
phone or within 20 days of first activation of your
phone:
1 When you power on your phone for the first time,
after the idle screen ap pears, you will be
prompte d t o sele c t Ok to update your browser
information.
Note: If yo u pr e ss A under Later, you will be
prompted to enable security each time
you power on your phone until you press
Aunder Ok.
2 Press A under Ok.
3 You are prompted to enable security. Press A
under Yes. A series of screens appears. If you
subscribe to your service provider’s plan, your
home page appears.
4 Press e to return to the idle screen.
Phone Pr og ra mmi ng
Within 24 hours of enabling security, you may
receive an alert notification containing your Private
ID and Tal k group lists for P rivate calls.
To accept programming:
1 When you receive an alert notification saying
New Browser Mess age - Receive
Programmi ng Info , press O or press A under
Goto.
2 You are prompted to accept ch anges to your
lists. Press O or press A under Ok.
3 If you are prom pt ed again to ac c ep t cha nges to
your lists, press O or press A under Ok.
4 A confirmation sc reen displays. Press O or
press A under Ok.
5 Press e to return to the idle screen.
Findi ng Your Phone Nu mb e r
and Private ID
My Info lets you view your phone number, Private
ID, and other phone infor mation:
1 Press m to access the main menu.
2 Scroll to My Info.
3 Press O.
4 Scroll to see your information.
Line 1 and Line 2 are your ph on e nu mbers.
Private is your Privat e ID, the number that others
use to co ntact you using Private service. These
numbers appear when you receive your alert
notification after enabling securi ty on your phone.
8
Getting Started
See “My Info” on page 79 for more informati on
about this feature.
Phone Basics
Display
Any time your phone is powered on, the display
provides you with information and options.
The external display shows a shortened version of
the inte r nal di sp la y. T o se e mo re i nf orm at io n, op en
the flip.
status icons
text area
menu icon
display options
The screen shown is the idle screen. The text that
appears on your idle screen depends on your
servic e provider. The idle scree n appears when
your phone is on, but not engaged in any activi ty.
Text Area
This area displa ys menus, messages, names,
phone nu mbers, and other information.
Display Options
Two display options appear at the bottom of most
screens. You select a display option by pressi ng
the option key below it.
Menus and Lists
Your phone’s features are arranged in menus,
submenus, and lists.
To acces s the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guide, this s ymbol > tells you to select a
menu or list item. For example, Settings >
Security means:
1 Scroll to Settings on the ma in menu.
2 Press O to see the Settings screen.
9
Phone Basics
3 Scroll to Security.
4 Press O to see the Security screen.
OK Key
Pressing O:
• Selects the hi ghlighted menu item or list item
• Sets options
• Confirms actions
• Places and answer calls
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon
menu is available. Press m to access the menu.
S appears any time a context-sensitive
Main Menu
All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as large icons.
BrowserBrowse the Web.
a
Java AppsJava applications on your
q
phone. See page84.
SettingsCu st om ize your ph on e.
b
Ring TonesAssign ring tones and turn
m
C CameraTake pict ures and videos.
m Media Cen t erAccess stored pictures,
VoiceRecordRecord and play audio
c
My InfoAcces s pe r so n al ph on e
j
GPSFind your approximate
l
ContactsView, s tore, edit contacts.
d
MessagesAccess messages. See
e
Call ForwardSet call forwarding
f
See page 105.
ringer off. See page 50.
See page 63.
videos, and audio
recordings. See page 68.
messages. See page 81.
information, including
phone num be r an d Pr i vat e
ID. See page79.
geograp hica l loca tion. See
page 90.
See page 29.
page 55.
optio ns. See page 38.
10
Getting Started
DatebookSched ul e ap pointments.
o
MemoStore a number to access
g
Call TimersPhone us age informatio n.
h
Recent CallsLists recent calls. See
i
ShortcutsCrea te sh or t cuts to
s
ProfilesGroups of setting s you
p
Call AlertLists call alerts. See
k
See page 99.
later. See page 49.
See page 45.
page 24.
screens. See page 117.
apply together . See
page 112.
page 22.
Quick Access to Main Menu Items
Each arrow in the navigation key and O can be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign d iffere nt mai n men u items, see “P ersona lize
Features” on pa ge 109.
Status Icons
Status icons appear at the top of the display. Some
appear at all times. Others appe ar only when your
phone is engaged in certain activities or when you
have activated certain features.
abcd
efgd
o p q r
s
A
B
C
1 2
G J
K
H
L
I
Battery Strength — A fuller battery
indicates a greater cha rge.
Signal Strength — More bars next
to the antenna indicate a stronger
signal.
Phone In Use — Your phone is
active on a phone call.
Private In Use — Your phone is
active on a Private call.
Talkg rou p In Use — Y our phon e is
active on a group ca ll.
Active Phone Line — 1 indicates
phone line 1 is ready to make calls;
2 indica tes phone line 2 is ready to
make calls.
Call Forward — Your ph on e is set
to forward calls . See page 38.
11
SIM Card Security
Q R M
u
w xT
yz
DE
c
U
Y Z
Ringer Off — Your ph on e is s et no t
to ring. See page 50.
Speaker Off — Sounds a sso ci ate d
with Pr iv a t e ca ll s and grou p ca ll s
are set to come through the
earpiece rather than through the
speaker.
Messages — You have one or
more mess ages. Se e page 55.
Internet — You are re ad y to
browse the internet.
Voice Record — You have one or
more voice records stored. See
page 81.
Airplane Mo de — Your phone i s
set to airplane m ode. See
page 108.
Packet Data — You are r eady to
transfer packet data or are
transferring packet data. See
page 45.
N O
t
TTY — You are re ad y to us e yo ur
phone to make calls using a
teletyp ewr i ter devi ce . Se e p ag e 46.
Roaming — You are using your
phone outside your carrier's
network.
Entering Numbers From the Keypad
To enter numbers at the idle screen or any screen
that requires you to enter numbers, press the
numbers on the keyp ad.
If you make a mistake:
• To clear a digit, press A under Delete.
• To clear all digits, press and hol d A under
Delete.
• To insert or delete a digit anywhere in the string
of digits you have entered, scroll left or right.
• To cancel, press e.
SIM Ca rd Se curity
Your SIM card protects your personal information.
The SIM car d stores all your Contacts inform ation.
Since this information is stored on your SIM card,
not in y our phone , you can r emove the information
by removing your SIM card.
12
Getting Started
Note: Except for making emergency calls, your
phone will not fu nctio n w ith out the SIM
card.
To preve nt unauth orized use of yo ur ph on e, your
SIM card may be protected by a PIN t hat you enter
each tim e the ph on e i s po wer e d on . Y ou can
change t he PIN or t urn off the requirement that it
be entered.
Entering the PIN
You may be required to enter a SI M PIN whe n you
first use your ph one.
When you receive your phone, the SIM PI N is
0000. Change your PIN to pr event fr audulent use
of the SI M card.
Important: If you enter your PIN incorrectly 3 times,
1 When the Enter SIM PIN Code screen ap pe ar s,
enter you r SIM P IN. An as te r is k ap pe ar s for
each character entered .
2 Press A under Ok.
your SIM card is blocked. To unblock
your SIM card, you must contact your
service provider. See “Unblocking the
PIN” on page 13.
Changing the PIN
1 From the main menu, select Settings >
Security > Change Password > SIM PIN.
2 At the Enter Old SIM PIN screen, enter the
current SIM PIN.
3 Press A under Ok.
4 At the Enter New SIM PIN screen, enter the
new 4- to 8-digit SIM PIN.
5 Press A under Ok.
6 At the Re-enter New SIM PIN screen, re-enter
the new SIM PIN to confirm.
7 Press A under Ok.
Turning the PIN Requirement On and
Off
When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you turn on
your phone.
Note: If a SIM PIN is required, your phone will
not function until th e SIM PIN is entered,
except for making emergency calls.
When the PIN requirement is off, your phone can
be used without entering a PIN.
13
SIM Card Security
Important: When the SIM PIN requirement is off,
1 From the main menu, select Settings >
Security > SIM PIN.
the personal data on your SIM card is
not protected. Anyone can use your
phone and access your personal data.
2 Select On or Off.
3 Enter the current SIM PIN.
4 Press A under Ok.
Unbl ocking the PIN
If you enter your PIN incorrectly 3 times, your SIM
card is blocked. T o unblock your SIM car d, you
must contact your service provider to get a PIN
Unblock Code (PUK).
Important: If you unsuccessfully enter the PUK
code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
your service provider. Except for
making emergency calls, your phone
will not function with a blocked SIM
card.
To unblock the PIN:
1 Press *#m1.
2 At your service provider representative’s
request, provide the information needed to give
you a PUK cod e.
3 Select Unblock PIN.
4 Enter the PUK code.
5 Enter a new 4- to 8-digit SIM PIN.
6 Re-en ter yo ur S IM PI N .
If you entered the codes properly, SIM Unlock ed
appears on the display.
Inserting and Removing Your SIM
Card
Important: Do not touch the gold-colored areas of
Switching SIM Cards
Moving your SIM card from one phone to another
moves all your Contacts information, but erases
other information. If you remove your SIM card and
use it with another phone, or use another SIM card
with your phone, the following information is
erased:
• The recent calls list
• Call forwarding settings
your SIM card.
14
Getting Started
• Net alerts
• MOSMS drafts, outbox messages, and
customized quick notes
• Pictures, vid eos, and audio rec ordings in the
media center, except those that are forward
locked
• Voice records
• Voice names
• Datebook events
• Options set using the Personalize menu
• Informat io n st ore d in Mem o
• 3 most recent GPS Enabled locations
Inserting Your SIM Card
1 With your phone po were d off, rem ove the
battery door and battery.
2 Slide the latch away fro m the SIM card holder.
latch
3 Open the SIM card holder.
4 Carefully slide your SIM card into the SIM card
holder.
15
SIM Card Security
5 Close the SIM card holder.
6 Slide the latch tow a rd the SIM card ho ld er.
Removing Your SIM Card
Important : To avoid loss or da mage, d o not rem ove
your SIM card from your phone unless
absolutely necessary.
1 With your phone po were d off, rem ove the
battery door and battery. See “Removing th e
Battery” on page 5.
2 Slide the latch away from the SIM card holder.
latch
3 Open the SIM card holder.
16
Getting Started
4 Careful ly sl id e you r SIM card ou t of t he SIM c ard
holder.
5 Close the SIM card holder.
6 Slide th e la tc h tow a r d the SI M ca r d ho ld er.
Note: Protect your SIM card as you would any
delicate object. Store it carefully.
Accessories
To order accessories, log on to our We b site at
www.motorola.com/store/iden or contact your
Motorola Authorized Retailer.
For Mo re I nf o rmat i on
If you have questions about your i860 phon e,
contac t your sales representative or your service
provider.
17
Making Calls
Your i860 phone makes two types of calls: digital
cellular phone calls and Private calls. With Private
calls, you use your phone as a long-range, digi tal
walkie-talkie.
Phone Calls
With the Flip Open
1 Enter the number you want to call.
2 To place the call:
Press s. -or-
If you enter e d th e num ber from th e idle scr een,
press O.
3 To end the call:
Press e. -or-
Close the flip.
To end a call by closing the flip, you must have the
Flip to End feature turned on (see “Setting Flip
Actions” on page 43).
With the Flip Closed
You can make phone cal ls with the flip closed
using a voice nam e or the recent calls list to select
the number you want to call. See “Using a Voice
Name” on page 19 and “Making Cal ls From th e
Recent Calls List ” on page 27.
To end the call, press ..
Private Calls
1 If the flip is open, enter the Private ID you want
to call. -or-
If the flip is closed, choose the number as you
would when making a phone call.
2 Press and hold th e PTT button on th e side of
your ph on e. Beg in t alk in g a f ter you r ph on e emit s
a chirpin g sound.
3 Release the P TT button to listen.
4 To end the call:
If the flip is closed, press .. -or-
Press e. -or-
Press A under Exit. -or-
Close the flip.
A Private call ends automatically if there is no
activ ity on the call for a few seconds.
18
Making Calls
Tip: To let someone know you want to talk to
him or her on a Private call, send a call
alert. See “Cal l Alerts ” on page 22.
Receiving Calls
Phone Calls
When you receive a phone call, your phone rings,
vibrates, or lights up it s backlight.
Answering
If the flip is closed, press t. -or-
Open the flip. -or-
Press s. -or-
Press O. -or-
Press A under Yes. -or-
Press any number key.
To answe r a ca ll by open i ng the fl i p, yo u mus t have
the Flip to Ans feature turned on (see “Setting Fl ip
Actions” on page 43). To answer a call by pressing
any number key, you must have the Any Key Ans
feature turned on (see “Phone Calls Features” on
page 108).
Sending to Voice Mail
If the flip is closed, press .. -or-
Press e. -or-
Press A under No.
Ending
If the flip is closed, press .. -or-
Press e. -or-
Close the flip.
Private Calls
When you receive a Private call, your phone emits
a chirping sound or vibrates.
Answering
1 Wait for the caller to finish speaking.
2 Press and hold th e PTT button on th e side of
your ph on e. Beg in t alk in g a f ter you r ph on e emit s
a chirpin g sound.
3 Release the P TT button to listen.
Ending
If the flip is closed, press .. -or-
Press e. -or-
Press A under Exit. -or-
Close the flip.
A Private call ends automatically if there is no
activ ity on the call for a few seconds.
19
Choosing a Number to Call
Choosing a Number to Call
You can choose the nu mber you want to call in
many ways:
• Enter the number on the keypad. See “Entering
Numbers From the Keypad” on page 11.
• Say a voi ce n ame in to yo ur pho ne. See “Usi ng a
Voice Na me”.
• Use Speed Dial or T urbo Dial
call. See “ Usi n g S p ee d Dia l a nd Tu r bo Dial ®” on
page 20.
• Redial the last phone number called. See
“Redialing the Last Number” on page 20.
• Select the number from the recent calls list. See
“Making Calls From the Recent Calls List” on
page 27.
• Select the number from Contacts. See “Making
Calls From Contacts” on page 36.
• Select a number stored in Datebook. See
“Making Calls From Datebook” on page 103.
• Use One Touch PTT to make a Private call. See
“One Touch PTT” on page 42.
• Use the number in Memo. See “Memo” on page
49.
®
to make a ph one
• Select the number in a text message you have
received. See “Receiving a Message” on page
58.
Using a Voice Name
If you have created a voice name in Contacts for
the number you want to call, say the voice name
into your phone to enter the number. See page30
for information on voice names.
You can us e a voice name to enter a number with
the flip open or closed.
1 Press and hold t unt il a prompt appears
telling you to say the voice name.
2 Speaking into the microphone, say the voice
name assigned to the number you want to call.
Your phone plays the name back to you.
If you are making a phone cal l, the call is placed
automatically.
Tip: To stop a phone ca ll from bein g co mplete d,
press . if the flip is closed or press e.
If you are making a Private call, press and hold the
PTT button to place the call.
20
Making Calls
Using Speed Dial and Turbo Dial
Each phone number stored in Contacts is assigned
a Speed D i al n umb er w hic h you c an us e t o ca ll t ha t
number.
Speed Dial
1 From the idle screen, use the keypad to enter
the Speed Dial number assigned to the ph one
number you want to call.
2 Press #.
3 Press s.
Turbo Dial
From the idle screen, press and hold the Speed
Dial n umb er ( 1 thr o ugh 9 ) as si gned to t he p ho ne
number you want to call.
Redialing the Last Number
Press and hold s to place a call to the last phone
number you called.
Missed Phone Calls
When you mi ss a ca l l, t his i con V and the number
of phone calls you have missed appear briefly.
®
With the Flip Open
If you want to dismiss the missed call message,
press A under Back. -or-
If you want to view the missed call on the recent
calls lis t , pr es s A under View.
With the Flip Closed
If you want to dismiss the missed call message,
press ..
If you want to view the missed call on the recent
calls list, press . twice.
Usin g Spea ke r phon e
Turning on speake rphone makes incoming sound
come out of the phon e’s speaker instead of the
earpiece . Spea ker phone is avai labl e whene ver you
are on an active phone call.
With the Flip Open
To turn speakerphone on or off:
Press A under Spkr. -or-
Press t.
With the Flip Closed
When you make a call with the flip closed,
speakerphone is always on.
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