Motorola mVoiceMail v5.0.1 user manual

MotionApps
77 Dow Place, Suite 103
San Francisco, CA 94107, USA www.MotionApps.com
mVoiceMail v5.0.1
User Manual
Disclaimer
Information in this document is subject to change without notice and does not represent a commitment on the part of MotionApps. The software and the solutions described in this document are furnished under a license agreement. It is against the law to copy or reverse engineer the software or solutions except as specifically allowed in the license agreement. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the written permission of MotionApps.
This software, all manuals as well as all solutions are copyright © 2006 MotionApps. All rights reserved. Printed in the United States of America.
Companies, names, and data used in examples herein are fictitious unless otherwise noted.
MotionApps and mVoiceMail are trademarks of MotionApps. All other product names are trademarks or registered trademarks of their respective holders, used only to the owner's benefit, without the intent to infringe.
IMPORTANT - Read the full license terms and conditions below before installing. This License provides you with limited rights to use the software, conditioned upon your continued compliance with these terms and conditions. INSTALLATION OF THIS SOFTWARE WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS.
END-USER LICENSE Under single End-User License, you may use this program only on a single communicator,
together with the related computer(s) used by you in conjunction with that communicator. You may not use the program for any unlawful purpose, including infringement of the copyrights
or other proprietary rights of others, or in any illegal manner or for creation or distribution of illegal content. You agree to indemnify MotionApps for any and all claims arising from any violation by you of the terms of this End-User License.
The following warranty and liability disclaimer apply to this product. THIS PROGRAM IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH MOTIONAPPS SPECIFICALLY DISCLAIMS, TO THE MAXIMUM EXTENT PERMITTED BY LAW. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE PROGRAM IS ASSUMED BY YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU (AND NOT MOTIONAPPS OR ITS DISTRIBUTORS OR DEALERS) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
NEITHER MOTIONAPPS NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION, PRODUCTION, OR DELIVERY OF THIS PROGRAM SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, LOST PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION ARISING OUT OF THE USE, THE RESULTS OF USE, OR INABILITY TO USE SUCH PROGRAM, OR DAMAGE OF LOSS CAUSED BY THE PROGRAM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR CLAIM. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOTIONAPPS' ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY IN THE EVENT OF A BREACH OF MOTIONAPPS' OBLIGATIONS IS LIMITED TO A REFUND OF ANY LICENSE FEE YOU ACTUALLY PAID TO MOTIONAPPS FOR THIS PROGRAM.

Table of Contents

Table of Contents .......................................................................................................................... 3
Introduction.................................................................................................................................... 5
Welcome..................................................................................................................................... 5
How to Reach Us....................................................................................................................... 6
Palm OS Basics......................................................................................................................... 6
Installation...................................................................................................................................... 7
The mVoiceMail Package.......................................................................................................... 7
Installing Your Software........................................................................................................... 7
About the Evaluation Version.................................................................................................. 7
Registering................................................................................................................................. 7
Using mVoiceMail.......................................................................................................................... 8
Overview..................................................................................................................................... 8
Using With GoodLink Email..................................................................................................... 8
Using With VersaMail................................................................................................................ 8
Using With SnapperMail........................................................................................................... 9
Using With Other e-mail Clients .............................................................................................. 9
Voice Mail Playback................................................................................................................ 10
Frequently Asked Questions...................................................................................................... 11
Troubleshooting .......................................................................................................................... 12
Contacting Technical Support............................................................................................... 12
Revision History .......................................................................................................................... 13
mVoiceMail 5.0.1...................................................................................................................... 13
mVoiceMail 5.0......................................................................................................................... 13
mVoiceMail 4.1.1...................................................................................................................... 13
mVoiceMail 4.1......................................................................................................................... 13
mVoiceMail 4.0.1...................................................................................................................... 13
mVoiceMail 4.0......................................................................................................................... 13
mVoiceMail 3.1......................................................................................................................... 13
mVoiceMail 3.0.1...................................................................................................................... 13
mVoiceMail 3.0......................................................................................................................... 13
mVoiceMail 2.6......................................................................................................................... 13
mVoiceMail 2.5......................................................................................................................... 14
mVoiceMail 2.1......................................................................................................................... 14
mVoiceMail 2.0.1...................................................................................................................... 14
mVoiceMail 2.0......................................................................................................................... 14
Table of Contents
3
mVoiceMail 1.0.2...................................................................................................................... 14
Table of Contents
4

Introduction

Welcome

mVoiceMail enables you to play the voice mail messages that you receive attached to regular e­mails on your Treo 650 or Treo 700p devices. It is optimized for companies and organizations that have set up the forwarding of voice mail messages to their employees e-mail accounts.
mVoiceMail is essentially a player for WAV and GSM files attached to e-mail messages. Many mobile service providers allow you to configure voice mail service on your land line at the office or home to be forwarded to your regular e-mail account as WAV or GSM files. When this setup is in place and someone leaves a voice mail you will receive an e-mail with voice mail attached as an encoded WAV/GSM file - and you can use mVoiceMail to play it.
mVoiceMail can decode and play WAV files in various formats, as well as GSM files. Currently mVoiceMail supports the following codecs:
G.711A (CCITT ALaw)
G.711u (CCITT µLaw)
PCM
IMA ADPCM
GSM 06.10
OKI ADPCM
Microsoft ADPCM
In addition to this, mVoiceMail G729 also includes the G.729A codec. Needs for codecs and features differ from person to person and company to company. Because
of this we offer different mVoiceMail solutions to better suit individual needs. This table describes which features are available in the different mVoiceMail versions:
For Treo 700p and Treo 650 mVM v5.x mVM v5.x G729 Codec Integration with e-mail clients PCM, CCITT uLAW, CCITT ALAW, IMA ADPCM, Microsoft ADPCM audio codecs GSM 6.10 and OKI ADPCM audio codec Redirect sound output to main speaker, radio speaker or headphones Save/Open voicemails to SD card G729.1 audio codec
mVoiceMail is designed only for Treo 700p and Treo 650 devices. Separate version of mVoiceMail is available for Windows Mobile devices, such as Treo 700w, Motorola Q and other.
Thank you for choosing mVoiceMail!
Introduction
5
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