Motorola MOTOROKR E8 user Manual

Important Safety
and Legal Information

Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196

www.hellomoto.com
Note:

Do not ship your phone to the above address. If you
need to return your phone for repairs, replacement, or
warranty service, please contact the Motorola Customer
Support Center at:

1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing
impaired)
1-800-461-4575 (Canada)

MOTOROLA and the Stylized M Logo are registered in the
US Patent & Trademark Office. All other product or service
names are the property of their respective owners.

© 2008 Motorola, Inc. All rights reserved.

Software Copyright Notice

The Motorola products described in this manual may
include copyrighted Motorola and third-party software
stored in semiconductor memories or other media. Laws in
the United States and other countries preserve for
Motorola and third-party software providers certain
exclusive rights for copyrighted software, such as the
exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained
in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any
manner to the extent allowed by law. Furthermore, the
purchase of the Motorola products shall not be deemed to
grant either directly or by implication, estoppel, or
otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third-party
software provider, except for the normal, non-exclusive,
royalty-free license to use that arises by operation of law
in the sale of a product.

Manual Number: 68000201052-A

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Safety and General Information

Safety I nformati on

This section contains important information on the
safe and efficient operation of your mobile device.
Read this information before using your mobile
device.

Exposure to Radio Frequency (RF)
Energy

Your mobile device contains a transmitter and receiver.
When it is ON, it receives and transmits RF energy. When
you communicate with your mobile device, the system
handling your call controls the power level at which your
mobile device transmits.

Your Motorola mobile device is designed to comply with
local regulatory requirements in your country concerning
exposure of human beings to RF energy.

Operational Precautions

For optimal mobile device performance, and to be sure that
human exposure to RF energy does not exceed the
guidelines set forth in the relevant standards, always
follow these instructions and precautions.

Product Operation

When placing or receiving a phone call, hold your mobile
device just like you would a landline phone.

If you wear the mobile device on your body, always place
the mobile device in a Motorola-supplied or approved clip,
holder, holster, case, or body harness. If you do not use a
body-worn accessory supplied or approved by
Motorola—or if you hang your mobile device from a

lanyard around your neck—keep the mobile device and its
antenna at least 2.5 centimeters (1 inch) from your body
when transmitting.

Using accessories not supplied or approved by Motorola
may cause your mobile device to exceed RF energy
exposure guidelines. For a list of Motorola-supplied or
approved accessories, visit our Web site at:

www.motorola.com

.

RF Energy Interference/
Compatibility

Nearly every electronic device is subject to RF energy
interference from external sources if inadequately
shielded, designed, or otherwise configured for RF energy
compatibility. In some circumstances your mobile device
may cause interference with other devices.

Follow Instructions to Avoid Interference
Problems

Turn off your mobile device in any location where posted
notices instruct you to do so.

In an aircraft, turn off your mobile device whenever
instructed to do so by airline staff. If your mobile device
offers an airplane mode or similar feature, consult airline
staff about using it in flight.

Implantable Medical Devices

If you have an implantable medical device, such as a
pacemaker or defibrillator, consult your physician before
using this mobile device.

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Persons with implantable medical devices should observe

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the following precautions:

•

ALWAYS keep the mobile device more than
20 centimeters (8 inches) from the implantable
medical device when the mobile device is turned
ON.

•

DO NOT carry the mobile device in the breast
pocket.

•

Use the ear opposite the implantable medical
device to minimize the potential for interference.

•

Turn OFF the mobile device immediately if you
have any reason to suspect that interference is
taking place.

Read and follow the directions from the manufacturer of
your implantable medical device. If you have any questions
about using your mobile device with your implantable
medical device, consult your healthcare provider.

Driving Precautions

The use of wireless phones while driving may cause
distraction. Discontinue a call if you can’t concentrate on
driving.

Additionally, the use of wireless devices and their
accessories may be prohibited or restricted in certain
areas. Always obey the laws and regulations on the use of
these products.

Responsible driving practices can be found in the “Smart
Practices While Driving” section in this guide (or separate
guide).

Operational Warnings

Obey all posted signs when using mobile devices in public
areas.

Potentially Explosive Atmospheres

Areas with potentially explosive atmospheres are often,
but not always, posted and can include fueling areas, such
as below decks on boats, fuel or chemical transfer or
storage facilities, or areas where the air contains
chemicals or particles, such as grain dust, or metal
powders.

When you are in such an area, turn off your mobile device,
and do not remove, install, or charge batteries. In such
areas, sparks can occur and cause an explosion or fire.

Symbol Key

Your battery, charger, or mobile device may contain
symbols, defined as follows:

Symbol Definition

Important safety information follows.

Do not dispose of your battery or mobile
device in a fire.

Your battery or mobile device may require
recycling in accordance with local laws.
Contact your local regulatory authorities
for more information.

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Symbol Definition

Do not throw your battery or mobile
device in the trash.

Do not let your battery, charger, or mobile
device get wet.

Listening at full volume to music or voice
through a headset may damage your
hearing.

Batteries & Chargers

Caution: Improper treatment or use of batteries may
present a danger of fire, explosion, leakage, or other
hazard. For more information, see the “battery use &
safety” section in the user’s guide.

Keep Your Mobile Device and Its
Accessories Away From Small
Children

These products are not toys and may be hazardous to
children. For example:

•

A choking hazard may exist for small, detachable
parts.

•

Improper use could result in loud sounds,
possibly causing hearing injury.

•

Improperly handled batteries could overheat and
cause a burn.

Glass Parts

Some parts of your mobile device may be made of glass.
This glass could break if the product is dropped on a hard
surface or receives a substantial impact. If glass breaks,
do not touch or attempt to remove. Stop using your mobile
device until the glass is replaced by a qualified service
center.

Seizures/Blackouts

Some people may be susceptible to epileptic seizures or
blackouts when exposed to flashing lights, such as when
playing video games. These may occur even if a person
has never had a previous seizure or blackout.

If you have experienced seizures or blackouts, or if you
have a family history of such occurrences, please consult
with your physician before playing video games or
enabling a flashing-lights feature (if available) on your
mobile device.

Discontinue use and consult a physician if any of the
following symptoms occur: convulsion, eye or muscle
twitching, loss of awareness, involuntary movements, or
disorientation. It is always a good idea to hold the screen
away from your eyes, leave the lights on in the room, take
a 15-minute break every hour, and stop use if you are tired.

Caution About High Volume Usage

Warning:

Exposure to loud noise from any
source for extended periods of time may
affect your hearing. The louder the volume

your hearing could be affected. To protect your hearing:

sound level, the less time is required before

5

•

Limit the amount of time you use headsets or
headphones at high volume.

•

Avoid turning up the volume to block out noisy
surroundings.

•

Turn the volume down if you can’t hear people
speaking near you.

If you experience hearing discomfort, including the
sensation of pressure or fullness in your ears, ringing in
your ears, or muffled speech, you should stop listening to
the device through your headset or headphones and have
your hearing checked.

For more information about hearing, see our Web site at

www.motorola.com/hearingsafety

Repetitive Motion

When you repetitively perform actions such as pressing
keys or entering finger-written characters, you may
experience occasional discomfort in your hands, arms,
shoulders, neck, or other parts of your body. If you continue
to have discomfort during or after such use, stop use and
see a physician.

[Mar0108]

Industry Canada Notice to Users

Industry Cana da Notice

Operation is subject to the following two conditions: (1)
This device may not cause interference and (2) This device
must accept any interference, including interference that

may cause undesired operation of the device. See
RSS-GEN 7.1.5.

FCC Notice to Users

FCC Notice

The following statement applies to all products that
have received FCC approval. Applicable products
bear the FCC logo, and/or an FCC ID in the format
FCC-ID:xxxxxx on the product label.

Motorola has not approved any changes or modifications
to this device by the user. Any changes or modifications
could void the user’s authority to operate the equipment.
See 47 CFR Sec. 15.21.

This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)

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this device must accept any interference received,
including interference that may cause undesired operation.
See 47 CFR Sec. 15.19(3).

This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause
harmful interference to radio communications. However,

(in English only).

there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception, which
can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by
one or more of the following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment
and the receiver.

•

Connect the equipment to an outlet on a circuit
different from that to which the receiver is
connected.

•

Consult the dealer or an experienced radio/TV
technician for help.

Motorola Limited Warranty for the United States and
Canada

Warranty

What Does this Warranty Cover?

Subject to the exclusions contained below, Motorola, Inc.
warrants its telephones, pagers, messaging devices, and
consumer and professional two-way radios (excluding
commercial, government or industrial radios) that operate
via Family Radio Service or General Mobile Radio Service,
Motorola-branded or certified accessories sold for use
with these Products (“Accessories”) and Motorola
software contained on CD-ROMs or other tangible media
and sold for use with these Products (“Software”) to be
free from defects in materials and workmanship under
normal consumer usage for the period(s) outlined below.
This limited warranty is a consumer's exclusive remedy,
and applies as follows to new Motorola Products,
Accessories and Software purchased by consumers in the
United States or Canada, which are accompanied by this
written warranty:

Products and Accessories

Products Covered Length of Coverage

Products and
Accessories

defined above, unless
otherwise provided for
below.

Decorative
Accessories and

Decorative

Cases.

covers, bezels,
PhoneWrap™ covers
and cases.

One (1) year

as

of purchase by the first
consumer purchaser of the
product unless otherwise
provided for below.

Limited lifetime warranty

for the lifetime of ownership
by the first consumer
purchaser of the product.

from the date

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Products Covered Length of Coverage

Monaural Headsets.

Ear buds and boom
headsets that transmit
mono sound through a

Limited lifetime warranty

for the lifetime of ownership
by the first consumer
purchaser of the product.

wired connection.

Consumer and
Professional
Two-Way Radio
Accessories.

Products and
Accessories that
are Repaired or
Replaced.

Ninety (90) days

date of purchase by the first
consumer purchaser of the
product.

The balance of the
original warranty or for
ninety (90) days

date returned to the

from the

from the

consumer, whichever is
longer.

Exclusions

Normal Wear and Tear.

Periodic maintenance, repair
and replacement of parts due to normal wear and tear are
excluded from coverage.

Batteries.

Only batteries whose fully charged capacity
falls below 80% of their rated capacity and batteries that
leak are covered by this limited warranty.

Abuse & Misuse.

Defects or damage that result from:
(a) improper operation, storage, misuse or abuse, accident
or neglect, such as physical damage (cracks, scratches,
etc.) to the surface of the product resulting from misuse;
(b) contact with liquid, water, rain, extreme humidity or
heavy perspiration, sand, dirt or the like, extreme heat, or

food; (c) use of the Products or Accessories for commercial
purposes or subjecting the Product or Accessory to
abnormal usage or conditions; or (d) other acts which are
not the fault of Motorola, are excluded from coverage.

Use of Non-Motorola Products and Accessories.

Defects or damage that result from the use of
Non-Motorola branded or certified Products, Accessories,
Software or other peripheral equipment are excluded from
coverage.

Unauthorized Service or Modification.

Defects or
damages resulting from service, testing, adjustment,
installation, maintenance, alteration, or modification in
any way by someone other than Motorola, or its authorized
service centers, are excluded from coverage.

Altered Products.

Products or Accessories with (a) serial
numbers or date tags that have been removed, altered or
obliterated; (b) broken seals or that show evidence of
tampering; (c) mismatched board serial numbers; or
(d) nonconforming or non-Motorola housings, or parts, are
excluded from coverage.

Communication Services.

Defects, damages, or the
failure of Products, Accessories or Software due to any
communication service or signal you may subscribe to or
use with the Products Accessories or Software is excluded
from coverage.

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Software

Products Covered Length of

Software.

Applies only to
physical defects in the media that
embodies the copy of the software
(e.g. CD-ROM, or floppy disk).

Exclusions

Software Embodied in Physical Media.

made that the software will meet your requirements or
will work in combination with any hardware or software
applications provided by third parties, that the operation of
the software products will be uninterrupted or error free,
or that all defects in the software products will be
corrected.

Software NOT Emb odied in Physical Media.

that is not embodied in physical media (e.g. software that
is downloaded from the internet), is provided “as is” and
without warranty.

Coverage

Ninety (90) days

from the date of
purchase.

No warranty is

Software

Who Is Covered?

This warranty extends only to the first consumer
purchaser, and is not transferable.

What Will Motorola Do?

Motorola, at its option, will at no charge repair, replace or
refund the purchase price of any Products, Accessories or
Software that does not conform to this warranty. We may
use functionally equivalent reconditioned/refurbished/
pre-owned or new Products, Accessories or parts. No data,

software or applications added to your Product, Accessory
or Software, including but not limited to personal contacts,
games and ringer tones, will be reinstalled. To avoid losing
such data, software and applications please create a back
up prior to requesting service.

How to Obtain Warranty Service or
Other Information

USA Phones:

Canada All Products:

TTY

Accessories

For
telephone number designated above for the product
with which they are used.

You will receive instructions on how to ship the Products,
Accessories or Software, at your expense, to a Motorola
Authorized Repair Center. To obtain service, you must
include: (a) a copy of your receipt, bill of sale or other
comparable proof of purchase; (b) a written description of
the problem; (c) the name of your service provider, if
applicable; (d) the name and location of the installation
facility (if applicable) and, most importantly; (e) your
address and telephone number.

1-800-331-6456

Pagers:

1-800-548-9954

Two-Way Radios and Messaging
Devices:

1-800-353-2729

1-800-461-4575

1-888-390-6456

and

Software

, please call the

9

What Other Limitations Are There?

ANY IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS
LIMITED WARRANTY, OTHERWISE THE REPAIR,
REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS
EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU
OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN
NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR
DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE
PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY
INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR
DATA, SOFTWARE OR APPLICATIONS OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS,

ACCESSORIES OR SOFTWARE TO THE FULL EXTENT
THESE DAMAGES MAY BE DISCLAIMED BY LAW.

Some states and jurisdictions do not allow the
limitation or exclusion of incidental or
consequential damages, or limitation on the length
of an implied warranty, so the above limitations or
exclusions may not apply to you. This warranty
gives you specific legal rights, and you may also
have other rights that vary from state to state or from
one jurisdiction to another.

Laws in the United States and other countries preserve for
Motorola certain exclusive rights for copyrighted Motorola
software such as the exclusive rights to reproduce and
distribute copies of the Motorola software. Motorola
software may only be copied into, used in, and
redistributed with, the Products associated with such
Motorola software. No other use, including without
limitation disassembly of such Motorola software or
exercise of the exclusive rights reserved for Motorola, is
permitted.

Hearing Aid Compatibility with Mobile Phones

Hearing Aids

Some Motorola phones are measured for compatibility
with hearing aids. If the box for your particular model has
“Rated for Hearing Aids” printed on it, the following
explanation applies.

When some mobile phones are used near some hearing
devices (hearing aids and cochlear implants), users may
detect a buzzing, humming, or whining noise. Some
hearing devices are more immune than others to this

interference noise, and phones also vary in the amount of
interference they generate.

The wireless telephone industry has developed ratings for
some of their mobile phones, to assist hearing device
users in finding phones that may be compatible with their
hearing devices. Not all phones have been rated. Phones
that are rated have the rating on their box or a label on the
box.

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