Note: Before using the phone for the first
time, review the Important Safety and Legal Information guide included in the box.
Periodically review this information so you
remember how to safely use your phone.
Camera/
Camcorder Key
Left Soft Key
Perform function in
lower left display.
Send Key
Make & answer calls.
Back Key
Right Soft Key
Perform function in
lower right display.
Power/End Key
Turn phone on/off,
end calls, exit menus.
4-Way Navigation Key
with Center Select
Press the center key to
open the main menu.
RAZRMOTO
VE20
Getting Started Guide
congratulations!
Congratulations on your new MOTO
CDMA wireless phone! It’s an affordable phone with a
sleek, stylish design that’s sure to get you noticed.
•Rich Multimedia
snap with the 2 megapixel camera with 4x digital
zoom. Listen to your favorite music with the
digital music player, and watch your music come
to life with stunning visual effects.
•Features at Your Fingertips
calls, activate the music player, or turn on
Bluetooth® power, using external touch sensitive
* available only when optional
memory card installed
Page 3
get started
get started
get start ed
battery
install the battery
1
Press the battery cover release
button. While still pressing the
button, slide the cover down
slightly until it pops up, then lift
it off the phone.
2
With the gold contacts facing
down and toward the lower end
of the battery, insert the battery,
lower end first.
3
Fit the battery cover back onto
the phone and slide it forward
into place.
charge the battery
New batteries are not fully charged. Before you can use
your phone, install and charge the battery. Some
batteries perform best after several full charge/discharge
cycles.
Using the charger:
1
Insert the charger into your
phone’s micro USB
connector. Plug the other
end of the charger into an
electrical outlet.
2
During charging, the battery level indicator at the
upper right of the screen flashes on and off. When
charging is complete,
0
BT5
remains on
Note:
indicator shows charging progress. At least one
segment of the indicator must be visible to ensure
full phone functionality while charging.
. Unplug the charger.
When you charge the battery, the battery level
the battery level indicator
get started
Charging from your computer:
Note: Optional accessories required.
You can also charge the battery by connecting a cable
from your phone’s micro USB port to a high-power USB
connector on a computer (not a low-power one, such as
the USB connector on your keyboard or bus-powered
USB hub). Typically, USB high-power connectors are
located directly on your computer.
Both your phone and your computer must be turned on,
and you must have correct software drivers installed on
your computer. Cables and software drivers are available
in Motorola Original
Note:
For battery use and battery safety information, see
your User’s Guide.
TM
data kits, sold separately.
7
8
get started
Notes for charging your phone’s battery:
•
When charging your battery, keep it near room
temperature. Never expose batteries to
temperatures below 0°C (32°F) or above 45°C
(113°F) when charging.
•
New batteries are not fully charged.
•
New batteries or batteries stored for a long time
may take more time to charge.
•
Motorola batteries and charging systems have
circuitry that protects the battery from damage
from overcharging.
9
10
Page 4
get started
memory card
Note: Optional accessory required.
install & remove memory card
Caution:
phone is using it or writing files to it.
1
2
Don’t remove your memory card while your
Remove the battery door from your phone (see
page 7). If necessary, remove the battery.
Slide the memory card
cover back to unlock it,
then lift it to expose the
opening for the memory
card.
get started
3
With the gold contacts
down, place the memory
card into the card
opening.
4
Close the memory card
cover, then slide it forward
to lock it into place.
5
Replace the battery and battery door.
get started
format memory card
Caution:
stored on the card.
Find it:
1
2
Formatting the memory card erases any data
s
>
Select
Select
u Settings
Memory Card
Format Memory Card
>
and press the center keys.
and press the center keys.
Storage Device
11
To remove the memory card
unlock it, then lift the cover and remove the card.
12
, slide the cover back to
get started
turn it on & off
To turn on your phone
O
and hold
seconds or until the display
turns on. If prompted, enter
your four-digit unlock code.
To turn off your phone
seconds.
for a few
make & answer calls
To make a call
number and press
, enter a phone
, press
, press and hold O for two
N
.
13
To answer a call
phone rings and/or vibrates, just
open the flip or press
To hang up
14
, when your
N
.
, close the flip or press O.
Page 5
basics
MessageContactsMENU
Tue 05/06/08 1:56pm
1X
MessagingContactsMenu
Left Soft
Key Label
Status
Indicators
Right Soft
Key Label
Right Soft
Key
Left Soft
Key
basics
getting around
1
Press the center keys to open
Main Menu
the
2
Press the navigation keyS up,
down, right, or left, to highlight a
menu option.
3
Press the center keysto
select the highlighted option.
.
basics
home screen
Your phone shows the home screen when you are not on
a call or using the menu.
Note:
Your home screen might look different from the
one shown, depending on your service provider.
Soft key labels in the home screen show the current soft
key functions. Indicators provide important status
information. See your User’s Guide for more information
about status indicators.
personalize
personaliz e
home screen shortcuts
From the home screen, you can press the navigation key
up, down, left, or right as shortcuts to your favorite
features. You can
needs:
Find it:
Select a direction, then choose the feature you want to
open when you press the navigation key in that direction.
You can
indicate the shortcuts for the navigation key.
Find it:
Note:
home screen even when the icons are hidden.
s
show
s
You can pressS to select the features in the
change
>
u Settings
or
hide
>
u Settings
the shortcuts to suit your
>
Phone >Shortcuts
icons in the home screen that
>
Phone >Shortcuts >Show Shortcuts
15
16
personalize
ringtones
To set ringtones for incoming calls and for other events
(such as new messages):
First,
set
Master Volume
1 Beep
.
Next
, select and assign ringtones.
set master volume
From the home screen, press
the volume keys up or down
to select a
High, Med High, Medium, Low Med
Low
—Phone rings for incoming
calls and other events, depending on the detail settings.
1 Beep
Vibrate Only
Master Volume
—Phone beeps once to indicate an incoming call.
—Phone vibrates to indicate an incoming call.
to
High, Med High, Medium, Low Med, Low
setting:
,
, or
17
Alarm Only
events. You can’t change detail settings for events.
All sounds off
and events.
18
—Phone plays an audible alarm to alert you to
—Phone does not alert you to incoming calls
Page 6
personalize
personalize
select ringtones
To assign ringtones for calls
Find it:
1
2
3
s
>
u Settings
Presss to acknowledge the message about
Multiple
.
Select
Single Tone
incoming calls.
or
Select
Shuffle Multiple
play randomly for incoming calls.
Note:
Phonebook
not be affected. The
with downloaded ringtones and depletes your
battery’s charge more quickly than
If you selected
want and press
Note:
Your phone plays each ringtone that you
highlight.
or
to assign a single ringtone to
to select downloaded ringtones to
entries with assigned Ringer IDs will
Single Tone
s
:
>
Sounds >Call Ringtone
Shuffle Multiple
, scroll to the ringtone you
.
option works only
Single Tone
If you selected
downloaded ringtone you want and press
you select all of the ringtones you want, press
4
PressO to return to the home screen.
Shuffle
To assign ringtones for incoming text, multimedia, or
voicemail messages
Find it:
1
2
.
3
s
Select
Message Ringtone
Scroll to the ringtone you want and press the center
key
s
.
Note:
Your phone plays each ringtone that you
highlight.
PressO to return to the home screen.
>
u Settings
Shuffle Multiple
:
>
Sounds
or
Voicemail Ringtone
, scroll to each
.
s
. After
Done
.
personalize
buy ringtones
Find it:
1
2
Note:
s
>
u Settings
Select
Call Ringtone
or
Select
Message Ringtone
Select
Buy Ringtone
Your phone connects to the Web site with ringtone
collections. Follow the prompts on the screen to
browse ringtone lists and to purchase and download
a ringtone.
Normal airtime and/or carrier usage charges apply.
>
Sounds
, then select
or
Voicemail Ringtone
.
Single Tone
.
.
19
20
personalize
wallpaper
Set a photo, picture, or animation as a wallpaper
(background) image in your home screen.
Find it:
1
2
3
s>
u Settings
Select
Main Screen
open) or
closed) and press the center key
Acknowledge the message about
pressing the center key
To assign a single picture as a wallpaper, select
and press the center key
or
To select downloaded or captured pictures to be
shown randomly as wallpapers, select
and press the center key
Front Screen
>
Display >Wallpaper
(the screen you see when the flip is
(the screen you see with the flip
s
.
Shuffle Multiple
s
.
s
.
Shuffle Multiple
s
.
by
Single
21
4
If you selected
press the center key
or
22
Single
, scroll to the desired picture and
s
.
Page 7
personalize
11:10am
Mon 05/15/08
All Calls
Button
Smart/
Speaker-
phone Key
*
Ó
Music
Player
Button
Bluetooth
Button
touch sensitive buttons
If you selected
downloaded or captured picture you want and press
the center key
the pictures you want, press
5
PressO to return to the home screen.
Shuffle Multiple
s
. When you have selected all of
, scroll to each
Done
.
skins
Set the overall look and feel of your phone’s screen.
Find it:
1
2
s
>
u Settings
Scroll to the name of a skin and press the center
key
s
.
Press O to return to the main screen.
>
Display >Skins
touch sensitiv e buttons
using touch sensitive
buttons
With your phone’s flip closed, you can use touch
sensitive buttons to view recent calls, play music, or turn
on Bluetooth® power.
To activate the touch sensitive buttons, press the
smart/speakerphone key
.
touch sensitive buttons
Note:
If the external display is not already lit, press the
smart/speakerphone key once to turn it back on, and a
second time to activate the touch sensitive buttons.
When you press
control,
selection.
If the external display times out
the touch sensitive buttons or touch controls,
smart/speakerphone key
Tip:
them so you don’t accidentally activate them when the
flip is closed.
and hold the smart/speakerphone key
the smart/speakerphone key again to unlock them.
you’ll feel a vibration
Lock the touch sensitive buttons when not using
a touch sensitive button or touch
that confirms your
while you are using
to turn it back on.
To l o c k
the touch sensitive buttons,
. Press and hold
press the
press
23
24
touch sensitive buttons
touch recent calls
To see a list of all recent
dialed, received, and missed
, press the all calls
calls
Í
button
*
. The phone shows the
All Calls
list.
Note:
If the phone doesn’t
respond when you press
J
, press the smart/
speakerphone key to toggle
through calls.
Press
I
and J to scroll up and down through the list of
™
calls. Press
To e xi t t he
display, scroll to
to call a highlighted number.
All Calls
list and return to the idle external
Í Back
I
and press
and
Back
ñ
312-555-1212 ...
ñ
847-555-1212 ...
[OK]
.
w
All Calls
™
25
26
Page 8
touch sensitive buttons
touch music player
music
music
introduction
To activate the music player or resume music
playback after closing the flip
Ó
button
appear on the screen to control music playback (see
page 34).
. Use the music player touch controls that
, press the music player
touch Bluetooth® power
To turn Bluetooth power on and off
X
Bluetooth button
wireless connections, see your User’s Guide.
. For more information on Bluetooth
, press the
Note:
You must have
installed in your phone to use the music player.
card
Play your music wherever and whenever you want on
your phone’s music player.
Just
load your favorite music onto your computer
transfer the music from the computer to your
Then,
(using Windows® Media Player, or manually).
phone
Note:
The unauthorized copying of copyrighted materials
is contrary to the provisions of the Copyright Laws of the
United States and other countries. This device is
intended solely for copying non-copyrighted materials,
materials in which you own the copyright, or materials
which you are authorized or legally permitted to copy. If
you are uncertain about your right to copy any material,
please contact your legal advisor.
an optional microSD memory
.
27
music
load music onto your
computer
To l o ad m u s i c
Microsoft® Windows® Media DRM-protected music
files
from supported on-line music stores (such as Urge
and Napster).
You can also
computer:
1
Insert the music CD in your computer’s CD drive.
2
Launch Windows Media Player 11.
3
Copy the music CD to the media player library (also
called ripping the CD).
If your computer is connected to the Internet, the media
player may retrieve information such as song titles,
album name, artist name, and album artwork. This
information will display in your phone’s music player after
you transfer the music to your phone.
onto your computer, you can
load song files from a music CD
purchase
onto your
28
music
transfer music to your
phone
Before you copy files to your phone, make sure the files
are in a format that the phone recognizes. Your phone’s
music player can play the following types of audio files:
AAC, AAC+, MP3, WAV, WMA, Real Audio G2/8/10.
Note: Optional accessories required.
Before you transfer music to your phone
1
Insert a memory card into your phone (see page 11).
2
Set your phone to
s
>
u Settings
3
Attach a Motorola Original USB cable to
the mini USB port on your phone and to
an available USB port on your computer.
A Motorola Original USB cable and
supporting software may be included with your
phone. These tools are also sold separately.
Mass Storage
>
USB >Mass Storage
mode by pressing
:
.
29
30
Page 9
music
transfer with Windows Media Player
You can use Windows Media Player 11 to transfer music
from the computer to your phone. (If necessary,
download Windows Media Player 11 at
www.microsoft.com/windowsmedia
Note:
Windows Media Player 11 requires Windows XPTM
or later to run. If you are using an earlier version of
Windows OS, see your user’s guide to manually transfer
music to your phone.
1
Run Windows Media Player 11.
Your phone appears in the upper right corner of the
Windows Media Player 11 screen. Music files stored
on the phone’s memory card are listed on the left
side of the screen.
2
Select the “Sync” tab in Windows Media Player 11.
.)
music
3
Drag and drop songs or playlists onto the “Sync
List” on the right side of the Windows Media
Player 11 screen.
4
Click “Start Sync” to copy the songs onto the
phone’s memory card.
5
When you finish, disconnect your phone from the
computer.
transfer music manually
You can manually copy or sync music files from the
computer to phone memory or to an optional microSD
memory card in the phone.
1
Find the “Removable Disk” icons for your phone and
memory card on your computer (on the “My
Computer” window on a Windows PC or on the
desktop on a Macintosh® computer).
2
Double-click the “Removable Disk” icon for your
phone or memory card.
music
3
To copy the desired files onto the phone or memory
card, drag and drop them onto the appropriate
removable disk icon.
4
When you finish, remove the phone safely from your
computer:
•If you are using a PC
Remove Hardware” icon in the system tray
at the bottom of your computer screen, then
select “USB Mass Storage Device.”
•If you are using a Mac
“Removable Disk” icon to the Trash.
, right-click the “Safely
, select and drag the
31
32
music
play music—flip closed
1
Make sure the external control buttons are unlocked
(see page 25).
2
Press the smart/speakerphone key to activate the
external control buttons.
Note:
If the external display is not already lit, press
the smart/speakerphone key once to turn it back on,
and a second time to activate the external control
buttons.
3
Press the play/pause buttony.
Your phone displays the
To make menu selections
and down through menu options, and press
highlighted option.
Music Player
, press I and J to scroll up
menu.
OK
to select a
33
34
Page 10
music
Settings
1. All Songs
2. Playlists
3. Artists
4. Albums
5. Genres
Music Player
Highlighted
Selection
Press
Settings
to open
Settings
menu.
1
w
Settings
00:2703:13
Music
Find My Way Hc
Faith, Blind Fait
All Songs
1/2
When lit,
indicates
Shuffle
turned on.
When lit, indicates
Replay turned on.
w
Album
artwork
shown, if
available.
Elapsed
song time.
Song length.
Bars indicate
volume level.
music
To control music playback:
music buttons
play/resume
play
pause
fast forward
next song
rewind
previous song
To turn off the music player while the flip is closed
press the smart/speakerphone key. If the music player is
playing a song, you will see
Press
I
orJ to scroll to
Press Á.
PressÈ.
Press &
seconds).
Press &
Press &
seconds).
Press &
Yes
holdz (for at least two
releasez.
holdx (for at least two
releasex.
,
Music is currently playing. Exit anyway?
and press OK.
play music—flip open
To activate your phone’s music player
:
open
Find it:
Your phone shows the
s
>
— Music Player
Music Player
while the flip is
menu:
music
The
Music Player
option
All Songs
Playlists
Artists
Albums
Genres
Note:
for a song in
not be available. All songs, with or without this
information, are listed in
menu includes:
Play a song.
Note:
All songs are listed here. Some
songs do not have
information, so that information is not
included.
Create or play a playlist.
Play music by an artist.
Play music from an album.
Play music by genre (type of music) such
as rock or jazz.
If you can’t find artist, album, or genre information
Artists, Albums
, or
All Songs
Artist, Album
Genres
, the information may
.
, or
Genre
35
36
music
While a song is playing on the music player, your phone’s
screen will look similar to the following:
During a song, the music player shows the song title,
artist, album, and artwork, if available.
37
Note: If you receive a call during a song
player pauses the song until the call is over.
38
, the music
Page 11
music
music
playback controls with flip open
pause/play
fast forward
next song
rewind
previous song
restart song
scroll up/down
through list
turn off music
player
Press &
or
Press
pause. Press
play.
Press &
least two seconds).
Press &
Press &
two seconds).
Within first two seconds of song,
press &
After first two seconds of song,
press &
Press S up or down.
Press O.
release center keys.
Options
and select
holdSright
releaseSright
holdSleft
release
release
Resume
Sleft
Sleft
Pause
to
to resume
(for at
.
(for at least
.
.
playlists
Personalize your music collection by creating your own
playlists.
When you name a playlist:
•
The name must be fewer than 32 characters.
•
The name cannot include these characters: / \ : *
? < > | " !
Note:
Your music player includes a special playlist named
ringtones
. You can’t rename this playlist. Songs added to
this playlist are not visible in other categories (for
example,
initially contains ringtones that are preloaded on your
phone. You can still edit this playlist, just like any other
playlist, to add or remove new ringtones that you
purchase.
Genres
) in the music player. The
ringtones
playlist
music
To c r e a te
Find it:
1
2
3
4
To add a song
Find it:
1
2
a playlist:
s
>
— Music Player
Press
Options
and select
Enter a name for the playlist and press
With the new playlist highlighted on the
screen, press
desired song and press the center key
Repeat this step to add more songs.
Press Ò when you finish adding songs.
s
Scroll to the playlist and press
Scroll to
Options
to a playlist:
>
— Music Player
Add a Song
and press the center keys.
>
Playlists
Create Playlist
, then select
>
Playlists
.
Add a Song
Options
Done
s
.
.
Playlists
.Scroll to a
.
39
40
music
To remove a song
Find it:
1
2
3
To d e le t e
Find it:
1
2
s
Scroll to the playlist and press the center keys.
Scroll to the song you want to remove from the
playlist and press the center key
Scroll to
key
s
s
key
a playlist:
s
Scroll to the playlist and press
Scroll to
then scroll to
from a playlist:
>
— Music Player
Remove from Playlist
, then scroll to
.
>
— Music Player
Delete Playlist
and press the center keys,
Yes
and press the center keys.
>
Playlists
s
.
and press the center
Yes
and press the center
>
Playlists
Options
.
3
Scroll to the song you want to add to the playlist and
press the center key
s
.
41
42
Page 12
music
music
wake up music player
While the music player is active, your phone may
conserve battery power by turning off the external
display and touch sensor controls (if the flip is closed) or
the inside display and keypad backlights (if the flip is
open).
To turn displays and lights back on:
flip closed
flip open
Press any touch sensor control.
Press a number key.
customize music player
Find it:
Press
options
Audio Effects
s
>
— Music Player
Settings,
then select one of the following options:
Customize music playback by selecting
Club, Full Bass
player’s default playback settings.
, or
Dance
. Select
None
to use the
options
Visual Effects
Repeat
Shuffle
Help
When you press
you will see also see
Select custom visual effects for the music
playback screen:
Cheese, Rubasse, Emerald
Replay a song (when you select a single
song for play—does not replay a playlist or
album).
Play songs in random order.
See help information for the music player.
Note:
song is playing.
Settings
Cylinder, Fire, Atlantic, Rain
.
This option does not appear while a
while a song is actively playing,
Add to Playlist
and
Background Play
,
.
music
music player tips
•
If you are navigating music player menus while a
song is playing and don’t press a key for more
than five seconds, the player returns to the
current song list screen.
•
Turn off the player before connecting the phone
to a computer. If you connect the phone to a
computer while the player is turned on, the
phone automatically turns off the player.
•
If you use a headset with the phone, music plays
through the headset. Music plays through the
phone speaker when the headset is
disconnected.
Changes or modifications made in the radio phone, not expressly approved
by Motorola, will void the user’s authority to operate the equipment.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted Motorola
and third-party software stored in semiconductor memories or other media. Laws in
the United States and other countries preserve for Motorola and third-party
software providers certain exclusive rights for copyrighted software, such as the
exclusive rights to distribute or reproduce the copyrighted software. Accordingly,
any copyrighted software contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the extent allowed
by law. Furthermore, the purchase of the Motorola products shall not be deemed to
grant either directly or by implication, estoppel, or otherwise, any license under the
copyrights, patents, or patent applications of Motorola or any third-party software
provider, except for the normal, non-exclusive, royalty-free license to use that arises
by operation of law in the sale of a product.
Manual Number: 68000201472-A
47
www.motorola.com
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