The MOTO
pictures, music, and videos without opening the flip. The external display also shows you alerts for new text
messages, calendar events, or missed calls. Precision craftsmanship delivers the best of beauty and dependability
in a thin device!
The Perfect Mobile Form
rock-solid physique is lean and provocative.
Interaction Attraction
(see page 70), music (
AT&T Mobile Music™ Portfolio
streaming music, ringtones, and music videos (see page 59).
Your Personal Paparazzi
removable microSD memory (page 87), and keep every precious moment in high definition.
For more information: To learn even more about your phone’s features, see the Web tutorial online at
www.motorola.com/support/v9
RAZR
2™ V9x mixes a slim design with media power. The large external display lets you open your
—Sculpted, contoured and molded into the perfect form—the MOTO
—When your phone is closed, touch keys on the external display let you open pictures
[
see page 61), or videos (csee page 72).
—Listen to your music, discover the latest songs, music news, concert updates,
—Use the 2 Megapixel camera to capture video & still images (page 68), store them on
.
RAZR
2V9x
1
Here’s a quick anatomy lesson.
Open menus, select menu items.
Navigate menus.
Left Soft Key
Volume Keys
Right Soft Key
Open the camera (press when the phone
is open, hold when the phone is closed).
MEdia Net
Smart Key
Press to dial & answer calls.
Open Cellular Video.
Turn on/off, hang up, exit menus.
Hold to use voice dial.
Press and hold to call voicemail.
Clear/Back Key
Did you know:
processor that’s 10 times faster than the original RAZR phone. A processor this fast in a phone this slim may cause
the phone to feel a bit warm at times when in use, especially when engaged in activities that take advantage of its
Your phone helps you perform tasks quickly and efficiently, thanks to a powerful 512 MHz
Press and hold to change ring to vibrate
and back.
Microphone
2
processing power, such as when listening to music, watching videos, or surfing the Web.
Battery Charging Indicator
Volume Keys
Open ring style menu or adjust camera
zoom when flip is closed.
Camera Lens
®
Bluetooth
Connection Indicator
Camera Key
Smart Key
Scroll through ring style menu. Hold the
smart key to lock or unlock all side keys.
External Display
Use the Touch Keys, Smart Key, and
Volume Keys to access your pictures,
Accessory Connector Port
music, and videos.
Insert battery charger
& phone accessories.
See pictures.Play music.
Touch Keys: After you press the
[
or c keys on the external display, use the V v display keys to scroll to
Play videos.
items, and use the smart key to go back. Special icon keys appear in the external display when you receive a text
message, miss a call, or when an alarm or event reminder occurs.
3
Home ScreenMain Menu
Press the Navigation Key
up, down, left, or right
(
S
) to highlight a menu
feature.
3
Press the
Center Key (
s)
to
select it.
4
Options Main Menu
Options
Back
AT&T Mall
Press and hold the
Power Key O
for a few
seconds or until the
display lights up to turn
on your phone.
1
Press the
Center Key (
s
) to open
the
Main Menu
.
2
AT& T
12:00pm
To change your home screen shortcuts and your main menu appearance, see page 36.
4
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
Note:
Do not ship your phone to the above address. If you need to return
your phone for repairs, replacement, or warranty service, please contact
the Motorola Customer Support Center at:
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain mobile phone features are dependent on the capabilities and
settings of your service provider’s network. Additionally, certain features
may not be activated by your service provider, and/or the provider’s
network settings may limit the feature’s functionality. Always contact your
service provider about feature availability and functionality. All features,
functionality, and other product specifications, as well as the information
contained in this user’s guide are based upon the latest available
information and are believed to be accurate at the time of printing.
Motorola reserves the right to change or modify any information or
specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US Patent &
Trademark Office. All other product or service names are the property of
their respective owners. The Bluetooth trademarks are owned by their
proprietor and used by Motorola, Inc. under license. America Online, AOL,
the America Online & Design logo, the AOL & Design logo, and the Triangle
Logo, are registered trademarks of America Online, Inc. in the United
States and/or other countries. Instant Messenger and Buddy List are
Changes or modifications made in the radio phone, not expressly
approved by Motorola, will void the user’s authority to operate the
equipment.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted
Motorola and third-party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted software
contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the extent
allowed by law. Furthermore, the purchase of the Motorola products shall
not be deemed to grant either directly or by implication, estoppel, or
otherwise, any license under the copyrights, patents, or patent applications
of Motorola or any third-party software provider, except for the normal,
non-exclusive, royalty-free license to use that arises by operation of law in
the sale of a product.
To change your home screen shortcuts
and your main menu appearance, see
page 36.
settings menu
l
Personalize
• Home Screen
•Voice Dial Setup
•Skin
• Greeting
• Wallpaper
• Screen Saver
• Sound Settings
Ç
Themes
• Shop Themes
• [New Theme]
t
Audio
•Style
• (style) Detail
L
Connection
• Bluetooth® Link
•USB Settings
H
Call Forward *
•Voice Calls
• Cancel All
• Forward Status
• Push to Call Fwd Number *
U
In-Call Setup
• Date and Time
• In-Call Timer
• My Caller ID
• Answer Options
• Call Waiting
•MSG Alert
•Hearing Aid
* dependent on your network
Z
Initial Setup
]
Software Update
m
Phone Status
S
Headset
J
Car Settings
• Time and Date
• Speed Dial
• Display Timeout
• Backlight
• Charging Lights
• TTY Setup
•Scroll
• Text Marquee
• Language
• Brightness
•DTMF
• Video Share
• Master Reset
• Master Clear
• My Tel. Numbers
• Battery Meter
• User Accounts
• Download Location
• Storage Devices
• Other Information
• Auto Answer
• Ringer Options
• Voice Dial
• Auto Answer
• Auto Handsfree
• Power-off Delay
• Charger Time
%
Airplane Mode
• Airplane Mode
• Prompt at Power Up
j
Network *
• Service Tone
• Call Drop Tone
u
Security
• Phone Lock
• External Key Lock
• Lock Application
• Hide/Show Private Entries *
• Fixed Dial
• Restrict Calls *
• SIM PIN
• SIM PIN2
• New Passwords
• Certificate Mgmt *
c
Java™ Settings
• Installed Applications
• Java System
• Delete All Apps
• App Vibration
• App Volume
á
Web Access
•MEdia Net
• Bookmarks
• Stored Pages
•History
•Go To URL
•Browser Setup
• Web Sessions
menu map
9
Use and Care
Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kinddust and dirt
Don’t expose your phone to water, rain,
extreme humidity, sweat, or other moisture. If
it does get wet, don’t try to accelerate drying
with the use of an oven or dryer, as this may
damage the phone.
extreme heat or coldcleaning solutions
Avoid temperatures below 0°C/32°F or
above 45°C/113°F.
microwavesthe ground
Don’t try to dry your phone in a microwave
oven.
Use and Care
10
Don’t expose your phone to dust, dirt, sand,
food, or other inappropriate materials.
To clean your phone, use only a dry soft cloth.
Don’t use alcohol or other cleaning solutions.
Don’t drop your phone.
get started
CAUTION:
Before using the
phone for the first time, read the
Important Safety and Legal
Information
included in the grayedged pages at the back of this
guide.
about this guide
This guide shows how to open a menu feature as
follows:
Find it:
This means that, from the home screen:
1
s >e Messaging
Press the center keys to open the menu.
>
Create Message
2
Press the navigation keyS to scroll to
e Messaging
to select it.
3
Press the navigation keyS to scroll to
Create Message
to select it.
symbols
, and press the center keys
, and press the center keys
This means a feature is network, SIM card,
or subscription dependent and may not be
available in all areas. Contact your service
provider for more information.
This means a feature requires an optional
accessory.
get started
11
SIM card
12
Caution:
away from static electricity, water, and dirt.
Yo u r Subscriber Identity Module (SIM) card contains
personal information like your phone number and
address book entries. It can also contain your
voicemail, text message, and Internet access settings.
If you put your SIM card in another phone, that phone
uses your phone number.
To insert and use a
Turn off your phone and remove your battery
before you install or remove a SIM card.
12
Don’t bend or scratch your SIM card. Keep it
memory card
, see page 87.
get started
install or remove a
memory card
You can use a removable microSD memory
8GB
card (up to
retrieve multimedia objects (such as photos and
sounds).
) with your phone to store and
1
Remove the
battery door
(see page 16).
2To install the
memory card
make sure the
memory card’s‘
metal contacts are
facing down, lift up
the rubber memory
card grommet, and slide the top of the memory
card under the metal band.
To remove the memory card
grommet and slide the card back out of the
holder.
3
Replace the battery door.
,
, lift up the rubber
battery
battery use & safety
IMPORTANT: HANDLE AND STORE BATTERIES
PROPERLY TO AVOID INJURY OR DAMAGE.
Most battery issues arise from improper handling of
batteries, and particularly from the continued use of
damaged batteries.
DON’Ts
• Don’t disassemble, crush, puncture, shred,
or otherwise attempt to change the form of
your battery.
• Don’t let the phone or battery come in
contact with water.
phone’s circuits, leading to corrosion. If the
phone and/or battery get wet, have them
checked by your carrier or contact Motorola,
even if they appear to be working properly.
Water can get into the
get started
13
• Don’t allow the battery to touch metal
objects.
If metal objects, such as jewelry, stay
in prolonged contact with the battery contact
points, the battery could become very hot.
• Don’t place your battery near a heat
Excessive heat can damage the
source.
phone or the battery. High temperatures can
cause the battery to swell, leak, or
malfunction. Therefore:
•
Do
not
dry a wet or damp battery with an
appliance or heat source, such as a hair
dryer or microwave oven.
•
Avoid leaving your phone in your car in
high temperatures.
DOs
• Do avoid dropping the battery or phone.
Dropping these items, especially on a hard
surface, can potentially cause damage.
get started
14
• Do contact your service provider or
Motorola if your phone or battery has
been damaged from dropping or high
temperatures.
IMPORTANT: USE MOTOROLA ORIGINAL
PRODUCTS FOR QUALITY ASSURANCE AND
SAFEGUARDS.
authentic Motorola batteries from non-original or
counterfeit batteries (that may not have adequate
safety protection), Motorola provides holograms on its
batteries. Consumers should confirm that any battery
they purchase has a “Motorola Original” hologram.
Motorola recommends you always use
Motorola-branded batteries and chargers.
mobile devices are designed to work with Motorola
batteries. If you see a message on your display such
Invalid Battery
as
•
To aid consumers in identifying
or
UnabletoCharge
Remove the battery and inspect it to confirm
that it has a “Motorola Original” hologram;
, take the following steps:
Motorola
•
If there is no hologram, the battery is not a
Motorola battery;
•
If there is a hologram, replace the battery and
retry charging it;
•
If the message remains, contact a Motorola
Authorized Service Center.
Important:
damage to the phone caused by non-Motorola
batteries and/or chargers.
Warning:
may present a risk of fire, explosion, leakage, or other
hazard.
PROPER AND SAFE BATTERY DISPOSAL AND
RECYCLING
Proper battery disposal is not only important for
safety, it benefits the environment. Consumers may
recycle their used batteries in many retail or service
Motorola’s warranty does not cover
Use of a non-Motorola battery or charger
provider locations. Additional information on proper
disposal and recycling may be found on the Web:
•
www.motorola.com/recycling
•
www.rbrc.org/call2recycle/
Disposal:
in accordance with local regulations. Contact
your local recycling center or national
recycling organizations for more information on how to
dispose of batteries.
Warning:
they may explode.
Promptly dispose of used batteries
Never dispose of batteries in a fire because
(in English only)
get started
15
battery installation
Battery Removal
Ta b
12
3
Make sure that the
Battery Removal Tab
sticks out from under
the battery.
16
get started
4
battery charging
Notes for charging your phone’s battery:
When charging your battery, keep it near room
•
temperature. Never expose batteries to
temperatures below 0°C (32°F) or above 45°C
(113°F) when charging.
•
New batteries are not fully charged.
•
New batteries or batteries stored for a long
time may take more time to charge.
•
Motorola batteries and charging systems have
circuitry that protects the battery from
damage from overcharging.
Plug the battery
Battery Charging Indicator
charger into your
phone and an
electrical outlet.
Your phone might
take several
seconds to start
charging the
battery. When
finished, your display shows
The battery charger shipped with this device is
designed for Motorola 3G mobile phones. Other
chargers might take longer to charge your battery,
or cause your calls to fail during charging.
turn it on & off
Caution:
code when you turn them on. If you enter an incorrect
PIN code three times before the correct code, your
Some phones ask for your SIM card PIN
Charge Complete
SIM Blocked
SIM card is disabled, and your display shows
Contact your service provider.
To turn on your phone
O
for a few seconds or until
hold
the keypad or display lights up. If
prompted, enter your eight-digit
SIM card PIN code and/or four-digit unlock code.
To turn off your phone
.
seconds.
, press and
, press and hold O for a few
.
make a call
To m ake a ca l l
To hang up,
, enter a phone number and pressN.
close the flip or pressO.
answer a call
To answer a call
vibrates, just open the flip or press
close the flip or press
when your phone rings and/or
N
.
To hang up,
O
.
get started
17
store a phone number
call a stored phone
You can store a phone number in your
1
Enter a phone number in the home screen.
2
Press the
Select
3
Enter a name and other details for the phone
number. To select a highlighted item, press the
center key
4
Press the
edit
To
page 79.
To store a new
From the home screen, press
Scroll to
contact’s name and
18
Store
Create New Contact
Done
or
delete
Address Book
Create Contact
get started
key.
, if necessary.
s
.
key to store the number.
a stored
Address Book
entry with an
and select it. Enter the new
Email
information.
Address Book
entry, see
email
s>= Address Book
:
address:
.
number
Find it:
1
2
Note:
memory or on your SIM card. To choose which
contacts you see, press
press
SIM Card
have a
contacts, go back to the home screen and press
>
>
s >= Address Book
Scroll to the address book entry.
Shortcut:
to enter the first letters of an entry you want. For
example, press
that start with “L.”
Press N to call the entry.
= Address Book
Store Contacts To >PhoneorSIM Card
In the address book, press keypad keys
5
three times to go to entries
You can show contacts stored in your phone’s
Options>View
, or
Phone Contacts
Name
and
s>= Address Book
. You can select
. Contacts on the SIM card only
Number
. To choose where you store
, then press
Phone & SIM Card
Options >Setup
.
, then
,
s
your phone number
From the home screen, press the clear key (
#
, then select
then
Tip:
Want to see your phone number while you’re on a
call? Press
You can edit the name and phone number
stored on your SIM card. From the home
screen, press
key, press the
know your phone number, contact your service
provider.
Options>My Tel. Number
Line 1
to see your number.
(#
, select an entry, press the
Options
key, and select
.
Edit
. If you don’t
View
get started
19
basics
Clock
Right Soft Key
Label
Left Soft Key
Label
AT&T
12:00
OptionsMain Menu
See page 2 for a basic phone diagram.
display
The home screen appears when you turn on the
phone.
Note:
Your home screen might look different from the
one shown, depending on your service provider.
20
basics
To dial a number from the home screen, press number
N
keys and
Press
to open basic menu features. To change your home
screen shortcuts, see page 36.
Press the center keyLabels show the current soft key functions. For soft
key locations, see page 2.
.
S
up, down, left, or right in the home screen
s
to open the menu. Soft Key
Status indicators can show at the top of the home
4. Network
7. Message
6. Reminder
5. Active
Line
9. Audio
8. Location
10. Battery
Level
3. Data
2. GPRS
1. Signal
Strength
12:00
OptionsMain Menu
screen:
3Data Indicator –
status.
Shows connection
1Signal Strength Indicator –
the strength of the network connection. You can’t
make or receive calls when
2GPRS Indicator –
high-speed General Packet Radio Service
(GPRS) network connection is available
or in use
*
.
Shows when a
Vertical bars show
1
or 0 appears.
B
L/K
N/M
S/T
R/Q
P
8
O
4Network Indicator –
your phone is using a 3G network.
,
secure/unsecure packet data
transfer
secure/unsecure application
connection
secure/unsecure Circuit Switch Data (CSD) call
USB connect/transfer
auto answer
High-Speed Downlink Packet
Access (HSDPA) data transfer
Bluetooth® connection is active
Shows D when
basics
21
5Active Line Indicator –
indicate an active call, or
call forwarding to
6Reminder Indicator –
set an alarm, or an alert for a calendar event.
z
Shows
7Message Indicator –
receive a new message. Indicators can
include:
8Location Indicator –
location services are available
active
9Audio Indicator –
22
when a Java™ application is active.
É
text or MMS message
voice & text message
ê
.
õ
loud ring
ô
soft ring
Î
vibrate
basics
Shows hto
g
if you set
All Calls
.
Showsl when you
Shows when you
Ë
Shows when
ë
or
Shows the audio style setting.
Ì
vibrate & ring
ö
vibrate then ring
Í
silent
voice message
10 Battery Level Indicator –
battery charge level. Recharge the battery when
your display shows
Vertical bars show the
Low Battery
.
volume
Press the Volume keys to:
•
turn off an incoming call alert
•
change the earpiece volume
during calls
•
change the ringer volume from the home
screen
Tip:
Sometimes silence really is golden. That’s
why you can quickly set your ringer to
Silent
by holding the down Volume key while
you are in the home screen. You can also
Vibrate
switch to
home screen.
or back by holding # in the
Vibrate
or
To change your ringer volume when your phone is
closed, see page 23.
navigation key
Press the navigation keyS up,
down, left, or right to scroll to items in
the display. When you scroll to an
s
item, press the center key
select it.
to
smart key
The smart key gives you another way to do things. For
example, when you scroll to a menu item, you can
press the smart key to select it (instead of pressing
s
the center key
same thing as pressing the center key
smart key, see page 2. To change what the smart key
does in the home screen, see page 38.
). The smart key usually does the
s
. To find the
external display
When you close your phone, the external display
shows the date, status indicators, and notifications for
incoming calls and other events. For a list of phone
status indicators, see page 21. Some status indicators
do not appear in the external display.
set phone audio style in external
display
1
Press a Volume key to see
2
Press the Volume keys to scroll to the style you
want.
3
Press the smart key to select the style.
Audio
styles.
basics
23
touch keys
12:00
Date
See photos.
Smart Key
Press to light a
dark display or go
back in a menu.
Hold to
lock/unlock your
external keys.
Play music.Play videos.
External Display
Touch keys appear on your external display when you
close your phone:
Press the touch keys until you feel a slight vibration to
[
open pictures (see page 70),
page 61), or
Tip:
stay active even when you open and close your
phone.
hold
24
c
videos (see page 72).
Programs that you open in the external display
To close programs in the external display
the middle touch key.
basics
music (see
Special touch keys appear in your display for:
•missed calls:
browse through the list of missed calls, and
place a call through your phone’s speaker, or
through a headset. To end a call, press and
hold the smart key. If you open the flip after
placing a call through the speakerphone,
Options >Speakerphone Off
press
speaker.
•>new text messages:
to read your message. You must open your flip
to reply to text messages.
•alarms and event reminders:
touch keys to read them.
Here are some other touch keys you’ll see:
view/opencancel
%
yesno
[OK]
,
OK/selectunlock
calldelete
Use the touch keys to
to turn off the
Use the touch keys
Use the
Note:
To prevent accidental key presses, your touch
keys automatically lock when you close your phone. To
unlock them, hold the smart key. To change how long
your phone waits to lock the keys, see page 29.
voice commands
use voice commands
1
Press and holdN to open the list of voice
commands.
Your phone prompts you to say a command.
2
Say a voice command from the list (replace
555-1212 with a phone number, and replace John
Smith with a contact name):
voice commands
“
Call
555-1212”
Call
John Smith”
“
voice commands
“
Send Email
Send Voice Note
“
Send Voice Note
“
“
Send Message
Send Message
“
Lookup
“
“
Go to Voicemail
Go to Camera
“
Go to Redial
“
“
Go to Received Calls
Check Status
“
Your phone tells you its battery strength, network
signal strength, and whether its coverage is normal
or roaming.
John Smith”
555-12 12”
John Smith”
555-1212”
John Smith”
John Smith”
”
”
”
”
”
basics
25
voice commands
Check Battery
“
Check Signal
“
Check Network
“
“
Check My Phone Number
Turn Prompts Off
“
Your phone turns off the sound on your voice
command prompts (such as “Say a command.”).
To turn prompts on again, say “
Your phone confirms by saying “Voice prompts on.”
Tips:
You can say a contact’s name and number
•
type together. For example, say “Call John
Smith Mobile” to call the Mobile number
stored for John Smith.
26
”
”
”
”
“
Turn Prompts On
basics
•
Speak numbers at a normal speed and
volume, pronouncing each digit distinctly.
Don’t pause between digits.
•
For voice command help, press and holdN
to open the list of voice commands, then
Help
.
press
set up voice commands
You can change voice command settings.
1
.”
Press and hold N to open the voice command
list.
2
Press
Settings
.
3
Choose one of the settings below:
handsfree speaker
voice command settings
Choice Lists
Sensitivity
Digit Dialing
Sound
About
Turn choice lists on or off. Your
phone uses choice lists to confirm
voice commands by asking “Did
you say…” followed by a choice
list item.
Make your phone more or less
likely to reject a voice command.
Train your phone to recognize how
you say digits.
Adjust the sound settings for your
voice commands.
See voice command software
information.
You can use your phone’s handsfree speaker to make
calls without holding the phone to your ear.
To turn the handsfree speaker on during a call, press
Speaker
the
Your display shows
end the call.
Note:
phone is connected to a handsfree car kit or headset,
or if your phone is closed.
Tip:
Messaging, MEdia Net
press
key (if available), or
Spkrphone On
The handsfree speaker won’t work when your
During a call, you can open your
browser,
Options >Select App
Options>Speakerphone On
until you turn it off or
Calendar
, or
.
Address Book
My Stuff
basics
.
,
. Just
27
codes & passwords
lock & unlock phone
Your phone’s four-digit
1234
. The six-digit
000000
. If your service provider didn’t change these
codes, you should change them:
Find it:
s >} Settings
You can also change your
If you forget your unlock code:
prompt, try entering 1234 or the last four digits of your
phone number. If that doesn’t work, press
enter your six-digit security code instead.
If you forget other codes:
code, SIM PIN code or PIN2 code, contact your
service provider.
basics
28
unlock code
security code
is originally set to
>
Security >New Passwords
SIM PIN2
or
At the
If you forget your security
is originally set to
Private Entries Code
Enter Unlock Code
s
.
and
You can lock your phone to keep others from using it.
To lock or unlock your phone, you need the four-digit
unlock code.
manually lock
To
s>} Settings
Press
then enter your four-digit unlock code.
automatically lock
To
it off: Press
Automatic Lock >On
>
code.
Note:
You can make emergency calls on a locked
phone (see page 41). A locked phone still rings or
vibrates for incoming calls or messages,
need to unlock it to answer
your phone:
>
Security >Phone Lock >Lock Now
your phone whenever you turn
s>} Settings
, then enter your four-digit unlock
>
Security >Phone Lock
.
,
but you
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