IMPORTANT NOTICE: PLEASE READ
PRIOR TO USING YOUR PHONE
The SIM card provided in this kit is intended for use with
the phone provided in this package.
Loss of certain features will result when using a SIM
card from one of the following models: i30sx, i35s, i50sx, i55sr, i58sr, i60c, i80s, i85s, i88s, i90c, i95cl
series, and the i2000 series.
For more information on SIM card compatibility, go to
www.motorola.com/iden/support.
Defects or damage to your Motorola phone that result
from the use of non-Motorola branded or certified
Accessories, including but not limited to replacement
housings and or other peripheral accessories, are
excluded from warranty coverage. Please refer to the
text of Motorola's Limited One Year warranty located in
this user’s guide for complete details.
i
Contents
Getti ng Sta rted.... ... ......... ........................... 1
Locating Your SIM Card....................................3
Index ....................................................... 123
Drivi ng Saf e ty Ti p s ................................ 128
vi
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
Hereby d eclares that the pr oduct:
Product Name: i830
Model Number: H74XAH6RR4AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rul es. These limits are design ed to
provide reasonable protection against
harmful interference in a residenti al
inst allation. This equipment gener ates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particul ar ins tal la ti o n.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reo rie nt or rel oc ate the receiv ing
antenna.
• Incre ase th e se para tio n betw e en the
equipme nt and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult t he dealer or an experience d
radio/TV technician for help.
1
Getting Started
volume
controls
retractable
antenna
Push-To-T alk
(PTT) button
audio jack
speaker
(in back)
accessory connector
light sensor
microphone
2
Getting Started
pPower button.
Navigation key — press the arrows to
scroll through menus and lists.
OOK key — selects highlighted item;
answers calls.
t Acts like s when the f lip is closed; turns
speak e r on; us ed wit h vo ic e na mes and
voice records.
. Acts like e when the flip is closed;
accesses recent calls; sends incomin g
calls to voice mail.
mMenu key — accesses context-sensitive
menus.
AOption key — selects the o ption
appea rin g above it on th e dis p lay .
sSend key — p laces phone calls.
eEnd key — ends p hone calls; returns to
idle screen.
To start using your i830 phone:
• Make su re yo ur SI M card i s in pl ac e.
• Charge the battery.
• Activate your se rv ic e.
• Enable over-the-air security if you are prompted
to.
3
Locating Y our SIM Card
Locat in g Your SIM Ca rd
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
SIM card
If your SIM card is not in the SIM card holder, it
may be in the box your phone came in, attached to
a piece o f plastic about the size of a credit card. If
this is the case, carefully detach your SIM card
from the surrounding plastic and insert it as
described in “ Inserti ng Your SIM Card” on page 15.
If there is no SIM card in your phone or the box,
contac t your service provider.
Battery
Removing the Battery Door
1 Make sure the phone is power ed off.
2 Press the release button and pull the battery
door away from the phone.
button
4
Getting Started
Inserting the Battery
1 Remove the battery door.
2 Insert the battery into the battery area. Press the
battery down to secure it.
3 To replace the battery door, locate the tabs on
the battery doo r and the slots in the phone.
slots
4 Place the tabs on the batte r y door in to the slots
on the phone.
tabs
5
Battery
5 Move the top of the battery door int o place.
Press it over the release button until you hear a
click.
Charging the Battery
Your phone comes with a battery charger.
1 Plug the charge r into an electrical outlet.
2 Open the connector cover.
connector
cover
3 Plug the other end of the charger into the
accessory connector.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
6
Getting Started
4 When charging the battery for the first time,
charge for 30 minutes longer than the time
shown in “Charging Times”.
Charging Times
See your battery and charger to determine the
appropriate charging t ime.
BatteryCharger
RapidStandard
Slim SC2 hours3 hours
High
Performance
SC
For best results, charge the batteries within the
tempe rature rang e of 50 °F to 10 4° F (10 °C to
40°C).
Prolonged charging is not recommended.
2 hours4 hours
Removing the Battery
1 With the phone powered off, remove the bat tery
door.
2 Remove the battery by lifting it out from the side.
Battery Use and Maintenance
• The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
• Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
7
Activating Servic e
• Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
• The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Activating Service
The first time you power on your phon e, you must
be in your loca l ca ll ing area . T hi s activ ates your
service.
Powering On and Off
The first time you power your phone on, a screen
may appear asking you to upda te your browser
information. This means you must enable security.
To power your phone on:
1 Open the flip.
2 Press p.
To power your phone off:
1 Open the flip.
2 Press and hold p.
When You P ower On For the Fir st
Time
If the Enter SIM PIN Code screen appears, enter
your SIM PIN. See “Entering the PIN” on page 13.
Press A under Ok.
When you receive your phone, the SIM PI N is
0000. Change your PIN to prevent fraudulent use
of the SIM card (see “Changi ng the PIN” on page
13).
As your phone connects to the network, you will
see a welcome message and a connecting
message. When the idle scr een appear s, the
phone is ready to use.
8
Getting Started
Enabling Over-the-Air
Security
If you are set up to receive over-the -air
programming from your service provider , you must
enable s ecurity the first time yo u power on your
phone or within 20 days of first activation of your
phone:
1 When you power on your phone for the first time,
after the idle screen ap pears, you will be
prompte d t o sele c t Ok to update your browser
information.
Note: If you pre ss A under Later, you will be
prompted to enable security each time
you power on your phone until you press
Aunder Ok.
2 Press A under Ok.
3 You are prompted to enable security. Press A
under Yes. A series of screens appears. If you
subscribe to your service provider’s plan, your
home page appears.
4 Press e to return to the idle screen.
Phone Pr og ra mmi ng
Within 24 hours of enabling security, you may
receive an alert notification containing your Private
ID and Tal k group lists for P rivate calls.
To accept programming:
1 When you receive an alert notification saying
New Browser Mess age - Receive
Programmi ng Info , press O or press A under
Goto.
2 You are prompted to accept ch anges to your
lists. Press O or press A under Ok.
3 If you are prom pt ed again to ac c ep t cha nges to
your lists, press O or press A under Ok.
4 A confirmation sc reen displays. Press O or
press A under Ok.
5 Press e to return to the idle screen.
Findi ng Your Phone Nu mb e r
My Info lets you view your phone number, Private
ID, and other phone infor mation:
1 Press m to access the main menu.
2 Scroll to My Info.
3 Press O.
4 Scroll to see your information:
•Name — Enter your name. See “Entering
T ext” on page 52.
•Line1 and Line 2 — your phone numbers for
phone line s1 an d 2. Ea ch i s fi ll ed i n whe n you
receive your first call on that line.
9
Phone Basics
•Private — Your Private ID is the number that
others use to cont act you using Private calls.
It is filled in when you receive your first Private
call.
• Group ID — the number of the Talkgroup you
have jo in ed .
• Carrier IP — the IP address assigned to your
service provider. It is filled in when you
register for pack et da ta services.
• IP1 Address and IP2 Address — the IP
addresse s yo u u se to ac ce ss the I nter net wit h
your phone.
•Ckt — Your circuit data number is the number
you use if you want to use your phone to
transfer circuit data. See “Using Your Phone
as a Modem” on page 44. You receive this
number from your service provider.
Note: The context-sensitive menu under My Info
contains information that may be used by
your s ervice provider if there is a problem
with your phone.
Phone Basics
Any time your phone is powered on, the display
provides you with information and options.
The external display shows a shortened version of
the inte rnal di sp la y. T o se e mo re i nf orma t ion, op en
the flip.
status icons
text area
menu icon
display options
The screen shown is the idle screen. The text that
appears on your idle screen depends on your
servic e provider. The idle scree n appears when
your phone is on, but not engaged in any activi ty.
Text Area
This area displa ys menus, messages, names,
phone nu mbers, and other information.
10
Getting Started
Display Options
Two displ ay options appear at the bottom of most
screens. You select a displa y option by pressing
the option key below it.
Menus and Lists
Your phone’s features are arranged in menus,
submenus, and lists.
To acces s the items i n a menu or li st, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guid e, this symbol > tells you to select a
menu or list item. For example, Settings >
Security means:
1 Scroll to Settings on the ma in menu.
2 Press O to see the Settings screen.
3 Scroll to Security.
4 Press O to see the Security screen.
Quick Access to Main Menu Items
Each arrow in the navigation key and O can be
used to a ccess a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign d iffer ent mai n men u items, see “P ersona lize
Features” on pa ge 92.
OK Key
Pressing O:
• Selects the hi ghlighted menu item or list item
• Sets options
• Confirms actions
• Places and answer calls
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon
menu is availabl e. Press m to access the menu.
S appea rs an y t im e a co ntext-s en sitive
11
Phone Basics
Main Menu
All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as large icons.
BrowserBrowse the Web.
a
Java AppsJava applications on your
q
Settings
b
Display/Info
Phone Calls
2-Way Radio
Personalize
Volume
Security
Advanced
Ring Tones
m
Vibrate All
list of ring tones
Vibrate
Silent
VoiceRecordRecord and play audio
c
phone. See page69.
Custo m iz e yo ur phone.
See page 88.
Assign ring tones and turn
ringer off. See page 49.
messages. See page85.
My InfoView personal phone
j
GPSFind your approximate
l
Contacts
d
new contact form
list of contacts
MessagesAccess messages. See
e
Call ForwardSet call forwarding
f
Datebook
o
new event form
list of events
MemoStore a number to access
g
Call TimersPhone us ag e in f orm a tion.
h
Recent CallsLists recen t calls. See
i
information, including
phone num be r an d Pr i vat e
ID. See page 8.
geograp hica l loca tion. See
page 75.
View, s tore, edit contacts.
See page 29.
page 55.
optio ns. See page 36.
Sched ule appointments.
See page 63.
later. See page 48.
See page 43.
page 27.
12
Getting Started
ShortcutsCrea te sh or t cuts to
s
Profiles
p
new profile form
list of profiles
Call AlertLists call alerts . See
k
screens. See page 100.
Groups of settings you
apply together . See
page 95.
page 25.
Status Icons
Status icons appear at the top of the display. Some
appear at all times. Others appe ar only when your
phone is engaged in certain activities o r when you
have ac ti va t e d ce rt ai n fea t u res .
abcd
efgd
o p q r
s
A
B
Battery Strength — A fulle r batt ery
indicates a greater charge.
Signal Strength — More bars next
to the antenna indicate a stronger
signal.
Phone In Use — Your phone i s
active on a phone call.
Private In Use — Your phone is
active on a Private call.
C
1 2
G J
K
H
L
I
uMQ
w xT
yz
DE
U
Y Z
Talkg rou p In Use — Y our phon e is
active on a group ca ll.
Active Phone Line — 1 indicates
phone line 1 is ready to make calls;
2 indica tes phone line 2 is ready to
make calls.
Call Forward — Your ph on e is set
to forward calls . See page 36.
Ringer Off — Your phon e is set not
to ring. See page49.
Messages — You have one or
more messages. See page 55.
Internet — You are ready to
browse the internet.
Airplane Mode — Your phone is
set to airplane mode. See page 90.
Packet D ata — You are ready to
transfer packet data or are
transferring packet data. See
page 44.
13
SIM Card Security
N O
t
TTY — You are ready to use your
phone to make calls using a
teletypewriter device. See page 45.
Roaming — You are using your
phone outside y our carrier's
network.
SIM Card Security
Your SIM card protects your personal information.
The SIM card stores all your C ontacts information.
Since this information is stored on your SIM ca rd,
not in y our phone, you can remove the information
by removing your SIM card.
Note: Except for making emergency calls, your
phone will not fu nctio n w ith out the SIM
card.
To preve nt unauth orized use of yo ur ph on e, your
SIM card may be protected by a PIN t hat you enter
each tim e the ph on e i s po wer e d on . Y ou can
change t he PIN or t urn off the requirement that it
be entered.
Entering the PIN
You may be required to enter a SI M PIN whe n you
first use your ph one.
When you receive your phone, the SIM PI N is
0000. Change your PIN to prevent fraudulent use
of the SI M card.
Important: If you enter your PIN incorrectly 3 times,
1 When the Enter SIM PIN Code screen ap pe ar s,
enter you r SI M PIN . A n as te r is k ap pe ars for
each character entered .
2 Press A under Ok.
your SIM card is blocked. To unblock
your SIM card, you must contact your
service provider. See “Unblocking the
PIN” on page 14.
Changing the PIN
1 From the main menu, select Settings >
Security > Change Password > SIM PIN.
2 At the Enter Old SIM PIN screen, enter the
current SIM PIN.
3 Press A under Ok.
4 At the Enter New SIM PIN screen, enter the
new 4- to 8-digit SIM PIN.
5 Press A under Ok.
6 At the Re-enter New SIM PIN screen, re-enter
the new SIM PIN to confirm.
7 Press A under Ok.
14
Getting Started
Turning the PIN Requirement On and
Off
When the SIM PIN requireme nt is on, you are
prompted to enter your PIN each time yo u turn on
your phone.
Note: If a SIM PIN is required, yo ur phone will
not function until the SIM PIN is entered,
except for making emergency calls.
When the PIN requirement is off, your phone can
be used without entering a PIN.
Important: When the SIM PIN requirement is off,
the personal data on your SIM card is
not protected. Anyone can use your
phone and access your personal data.
1 From the main menu, select Settings >
Security > SIM PIN.
2 Select On or Off.
3 Enter the current SIM PIN.
4 Press A under Ok.
Unbl ocking the PIN
If you enter your PIN incorrectly 3 times, your SIM
card is blocked. T o unblock your SIM car d, you
must contact your service provider to get a PIN
Unblock Code (PUK).
Important: If you unsuccessfully enter the PUK
code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
your service provider. Except for
making emergency calls, your phone
will not function with a blocked SIM
card.
To unblock the PIN:
1 Press *#m1.
2 At your service provider representative’s
request, provide the information needed to give
you a PUK cod e.
3 Select Unblock PIN.
4 Enter the PUK code.
5 Enter a new 4- to 8-digit SIM PIN.
6 Re-en ter yo ur S IM PI N .
If you entered the codes properly, SIM Unlock ed
appears on the display.
15
SIM Card Security
Inserting and Removing Your SIM
Card
Important: Do not touch the gold-colored areas of
Switching SIM Cards
Moving your SIM card from one phone to another
moves all your Contacts information, but erases
other in f orma ti on. If you r e mov e y our S IM c ar d and
use it wit h an othe r pho ne, or use anoth er SIM card
with your phone, the following information is
erased:
• The recent calls list
• Call forwarding settings
• Net alerts
• MOSMS drafts, outbox messages, and
customized quick notes
• Informat io n st ore d in Mem o
• 3 most recent GPS Enabled locations
• Voice records
• Voice names
• Datebook events
• Options set using the Personalize menu
your SIM card.
Inserting Your SIM Card
1 With your phone po were d off, rem o ve the
battery door and battery.
2 Open the SIM card holder.
16
Getting Started
3 Carefully slide your SIM card into the SIM card
holder.
4 Close the SIM card holder.
5 Lock the SIM card holder: While holding the
bottom of the SIM card holder in plac e with one
finger, ge ntly p re ss the t op of t h e h ol der un t il yo u
hear the holder click into place.
Hold here.
Press here.
Note: If you insert your SIM card incorrectly, or if
the SIM card holder is not fully locked,
Insert SIM will display.
17
SIM Card Security
Removing Your SIM Card
Important : To avoid loss or da mage, d o not rem ove
your SIM card from your phone unless
absolutely necessary.
1 With your phone po were d off, rem ove the
battery door and battery. See “Removing th e
Battery” on page 6.
2 Open the SIM card holder.
3 Careful ly sl id e you r SIM card ou t of t he SIM c ard
holder.
4 Close the SIM card holder.
18
Getting Started
Note: Protect your SIM card as you would any
delicate object. Store it carefully.
Accessories
To order accessories, log on to our We b site at
www.motorola.com/store/iden or contact your
Motorola Authorized Retailer.
For Mo re I nf o rmat i on
If you have questi ons about your i830 phon e,
contac t your sales representative or your service
provider.
19
Making Calls
Your i830 phone makes two types of calls: digital
cellul ar phone calls and Pr ivate calls. With Private
calls, you use your phone as a long-range, digi tal
walkie-talkie.
Phone Calls
With the Flip Open
1 Enter the number you want to call.
2 To place the call:
Press s. -or-
If you enter e d th e num ber from th e idle scr een,
press O.3 To end the call:
Press e. -or-
Close the flip.
To end a call by closing the flip, you must have the
Flip to End feature turned on (see “Setting Flip
Actions” on page 42).
With the Flip Closed
1 Select the number you want to call from the
recent ca lls list an d pres s t. -or-
Use a voice name to select the number and
place the cal l.
2 To end the call, press ..
Private Calls
1 If the flip is open, enter the Private ID you want
to call. -or-
If the flip is closed, select the number as you
would when making a phone call.
2 Press and hold th e PTT button on th e side of
your ph on e. Beg in t alk in g a f ter you r ph on e emit s
a chirpin g sound.
3 Release the P TT button to listen.
Tip: To let someone know you want to talk to
him or her on a Pri v ate call, send a call
alert. See “Cal l Alerts ” on page 25.
20
Making Calls
Receiving Calls
Phone Calls
When you receive a phone call, your phone rings,
vibrates, or lights up it s backlight.
Answering
If the flip is closed, press t. -or-
Open the flip. -or-
Press s. -or-
Press O. -or-
Press A under Yes. -or-
Press any number key.
To answe r a ca ll by open i ng the fl i p, yo u mus t have
the Flip to Ans feature turned on (see “Setting Fl ip
Actions” on page 42). To answer a call by pressing
any number key, you must have the Any Key Ans
feature turned on (see “Phone Calls Features” on
page 91).
Sending to Voice Mail
If the flip is closed, press .. -or-
Press e. -or-
Press A under No.
Ending
If the flip is closed, press .. -or-
Press e. -or-
Close the flip.
Private Calls
When you receive a Private call, your phone emits
a chirping sound or vibrates.
1 Wait for the caller to finish speaking.
2 Press and hold th e PTT button on th e side of
your ph on e. Beg in t alk in g a f ter you r ph on e emit s
a chirpin g sound.
3 Release the P TT button to listen.
Ways to Enter Calls
• Use the numbers on the keypad
• Select the number from the recent calls list
• Select the number from Contacts
• Select a number stored in Datebook
• Redial the last phone number called
• Say a voice name into your p hone
• Use Speed Dial or T urbo Dial
• Use One Touch PTT to make a Private call
®
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