IMPORTANT NOTICE: PLEASE READ
PRIOR TO USING YOUR PHONE
The SIM cardprovided in this kit isintended for use with
the phone provided in this package.
Loss of certain features will resu lt when using a SIM
card from one of the following models: i30sx, i35s,i50sx, i55sr, i58sr, i60c, i80s, i85s, i88s, i90c, i95cl
series, and the i2000 series.
For more information on SIM c ard compatibility, go to
www.motorola.com/iden/support.
Defects or damage to your Motorola phone t hat res ult
from the use of non -Motorola branded or certified
Accessories, including but not limited to replacement
housings and or oth er peripheral accessories, are
excluded from warranty coverage. Please refer to the
text of Motorola's Limited One Year warranty located in
this user’s guide for complete details.
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
Hereby declares that the product:
Product Name: i710
Model Number: H45XAN6RR4AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may causeundesired
operation.
vi
Note: This equipment has been tested and
found to comply with the limits for a Class
B digitaldevice,pursuantto part 15 ofthe
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interferencein a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
causeharmfulinterferencet o radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipmentoff and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separationbetween the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that towhich the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
Getting Started
volume
controls
antenna
Push-To-T alk
(PTTTM) button
TM
audio jack
accessory connector
speaker
(in back)
microphone
light sensor
1
Getting Started
pPower button.
Navigation key — press the arrows to
scrollthroughmenus andlists.
OOK key — selects highlighted item;
answerscalls.
mMenu key — accessescontext-sensitive
menus.
AOptionkey — selects the option
appearing above it on the display.
s Send key — placesphonecalls.
e End key — ends phone calls; returnsto
idlescreen.
2
t Acts like s when the flipis closed; turns
speaker on; used with voice names and
voice records.
• Enable over-the-air security if you are prompted
to.
Locating Your SIM Card
Locating Your SIM Card
Your SIM (SubscriberIdentity Module)card is a
small piece of plastic located in the S IM card
holderin the back of your phone, underneath the
battery.
SIM card
If your SIM card is not in the SIM card holder, it
may be in the box your phone came in, attached to
a piece ofplasticaboutthe size of a credit card. If
this is the case, carefully detach your SIM card
from the surrounding plastic and insert it as
described in “InsertingYourSIM Card” on page 14.
If there is no SIM card in your phone or the box,
contactyour service provider.
Battery
Removing the Battery Door
1 Make sure the phone is powered off. See
“Powering On and Off” on page 6.
2 Slidethe releasebuttonbackuntil it releasesthe
battery door.
speaker
3
Getting Started
3 Allow the battery door to pop up, slide it forward,
and remove it from theback of your phone.
Inserting the Battery
Your phone comes with a Standard Lithium Ion
Battery.
1 Remove the battery door.
2 Insert the top of thebatteryintothe batteryarea.
Pressthe bottom of the battery to secure it.
4
3 Replace the battery door and pressitgentlyuntil
you hear a click.
Charging the Battery
Your phone comes with a standard travel charger.
1 Plug the chargerinto an electricaloutlet.
2 Open the connector cover.
connector
cover
Battery
3 Plug the other end of the charger into the
accessory connector.
Charging Times
See your battery and charger to determinethe
appropriate charging time.
BatteryCharger
RapidMid-Rate
Slim2hours3hours
High
Performance
For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to
40°C).
2hours4hours
Prolonged charging is notrecommended.
Removing the Battery
1 With the phone powered off, remove the battery
door.
2 Remove the battery by pushing the battery
toward the antenna and lifting it out.
Battery Use and Maintenance
• TheMotorolaiDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion batteryor may yield a reduced number of
lifetime charge cycles.
• Extreme temperatures degrade battery
performance.Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
5
Getting Started
• Lithium Ion batteries have a self discharge rate
and withoutuse, lose about 1% oftheircharge
per day.
• Thebattery capacityisdegradedif thebattery is
storedfor long periodswhile fullycharged.If
long term storage is required,store at half
capacity.
Activating Service
The first time you poweron yourphone, you must
be in your local calling area. This activates your
service.
Powering On and Off
The first time you poweryourphone on, a screen
may appear asking you to update your browser
information. This means you must enable security.
To power your phone on:
1 Open the flip.
2 Press p.
To power your phone off:
1 Open the flip.
2 Pressand hold p.
6
When You Power On For the First
Time
If the Enter SIM PIN Code screenappears,enter
your SIM PIN. See“ Entering the PIN” on page12.
Press A under Ok.
When you receive your phone, the SIM PIN is
0000. Change your PIN to prevent fraudulentuse
of the SIM card (see “Changing the PIN” on page
12).
As your phone connects to thenetwork, you will
see a welcome message and a connecting
message. When the idle screen appears, the
phone is ready to use.
Enabling Over-the-Air Security
Enabling Over-the-Air
Security
If you are set up to receive over-the-air
programming from your serviceprovider, you must
enable security the first time you poweron your
phone or within 20 daysof first activationof your
phone:
1 When you power onyour phone for the first time,
afterthe idle screen appears, you will be
prompted to select Ok to update your browser
information.
Note: If you press A under Later, you will be
prompted to enable security each time
you power on yourphone until you press
A under Ok.
2 Press A under Ok.
3 You are prompted to enable security. Press A
under Yes. A series of screens appears. If you
subscribe to your serviceprovider’s plan, your
home page appears.
4 Press e to return to the idle screen.
Phone Programming
Within24 hours of enabling security, you may
receive an alert notification containing your Private
ID and Talkgroup lists for Private calls.
To accept programming:
1 When you receive an alert notification saying
New Browser Message - Receive
Programming Info,pressO or press A under
Goto.
2 You are prompted to accept changes to your
lists. Press O or press A under Ok.
3 If you are prompted again to accept changes to
your lists, press O or press A under Ok.
4 A confirmation screen displays. Press O or
press A under Ok.
5 Press e to return to the idle screen.
Finding Your Phone Number
My Info lets you viewyour phone number, Private
ID, and other phone information:
1 Press m to access the main menu.
2 Scroll to My Info.
3 Press O.
4 Scrollto seeyourinformation:
•Name— Enter your name. See “Entering
Text”onpage49.
•Line1and Line 2 —yourphonenumbers for
phonelines 1 a nd 2. Each is filledin when you
receive your first call on thatline.
7
Getting Started
•Private— Your Private ID is the number that
others use to contact you using Private calls.
ItisfilledinwhenyoureceiveyourfirstPrivate
call.
•GroupID— the number of the Talkgroup you
have joined.
• Carrier IP — the IP address assigned to your
serviceprovider.Itisfilledinwhenyou
register for packet data services.
• IP1 Address andIP2 Address —theIP
addresses you use to accesstheInternetwith
your phone.
•Ckt— Your circuit data number is the number
youuseifyouwanttouseyourphoneto
transfer circuit data. See “Using Your Phone
as a Modem”on page 41. You receivethis
number from your service provider.
Note: The context-sensitivemenuunderMy Info
contains information that may beused by
your service provider if there is a problem
withyour phone.
Phone Basics
Any time your phone is powered on, the display
provides you with information and options.
8
The external displayshows a shortened version of
the internal display. To see more information, open
the flip.
status icons
text area
menu icon
display options
The screen shown is theidle screen.T he text that
appearson your idle screen depends on your
serviceprovider. The idle screen appears when
your phone is on,but not engaged in any activity.
Text Ar ea
This area displays menus, messages, names,
phone numbers, and other information.
Phone Basics
Display Options
Two display options appear at the bottom of most
screens. You select a display option by pressing
theoptionkeybelowit.
Menus and Lists
Your phone’sfeatures are arrangedin menus,
submenus,and lists.
To access the items in a menu or list,scroll using
the navigation key at the top of yourkeypad.This
key lets you scroll up, down,left,or right.Holding
down the appropriatepart of the navigationkey
speeds up scrolling.
In this guide,this symbol> tells you to select a
menu or list item. For example, Settings >
Security means:
1 Scroll to Settings on the main menu.
2 Press O to see the Settings screen.
3 Scroll to Security.
4 Press O to see the Security screen.
Quick Access to Main Menu Items
Each arrow in the navigation key and O can be
used to access a main menu item from the idle
screen.Each of these keysis assignedto a main
menu item when you receive your phone. To
assign different main menu items, see “Personalize
Features” on page 88.
OK Key
Pressing O:
• Selects the highlightedmenuitem or list item
• Sets options
• Confirms actions
• Places and answer calls
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
Thisicon S appears any timea context-sensitive
menu is available.Press m to access the menu.
9
Getting Started
Main Menu
All your phone’sfeaturescan be accessedthrough
themainmenu.Youcansetthemainmenuto
appearas a listor as large icons.
BrowserBrowse the Web.
a
Java AppsJava applications on your
q
SettingsCustomize your phone.
b
Ring TonesAssign ring tones and turn
m
VoiceRecordRecord and play audio
c
My InfoView personal phone
j
GPSFind your approximate
l
ContactsView,store,editcontacts.
d
10
phone.See page 66.
Seepage84.
ringer off. See page 46.
messages. See page81.
information, including
phonenumberand Private
ID. See page 7.
geographicallocation.See
page 72.
Seepage26.
MessagesAccess messages.See
e
Call ForwardSet call forwarding
f
DatebookSchedule appointments.
o
MemoStore a number to access
g
Call TimersPhone usage information.
h
Recent CallsLists recent calls. See
i
ShortcutsCreate shortcuts to
s
ProfilesGroups of settings you
p
Call AlertLists call alerts. See
k
page 52.
options.S ee page 33.
Seepage60.
later.Seepage45.
Seepage40.
page 24.
screens.See page 96.
applytogether. See
page 91.
page 22.
Phone Basics
Status Icons
Status icons appear at the top of the display. Some
appearat all times. Others appear only when your
phone is engaged in certain activities or when you
have activated certain features.
abcd
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s
A
B
C
12
GJ
HK
Battery Strength — Afuller battery
indicates a greater charge.
Signal Strength —More barsnext
to the antennaindicate astronger
signal.
Phone In Use — Your phone is
activeon a phonecall.
PrivateIn Use — Your phone is
active on a Private call.
TalkgroupIn Use—Yourphone is
activeon a groupcall.
Active Phone Line —1indicates
phoneline1 is ready to make calls;
2 indicates phone line 2 is ready to
make calls.
Call Forward — Your phone is set
to forward calls.See page 33.
IL
u Q RM
wxT
yz
DE
U
YZ
N O
t
Ringer Off — Your phone is set not
to ring. See page 46.
Messages — You have one or
more messages.See page 52.
Internet — You are ready to
browse the internet.
Airplane Mode — Your phone is
set to airplane mode. See page 86.
Packet Data — You are readyto
transfer packet data or are
transferring packet data. See
page 41.
TTY — Youare ready to use your
phonetomakecallsusinga
teletypewriter device. See page 42.
Roaming — You are using your
phone outsideyour carrier's
network.
11
Getting Started
SIM Card Security
Your SIM card protects your personal information.
The SIM card stores all yourContacts information.
Since this information is stored on your SIM card,
not in your phone, you can remove the information
by removing your SIM card.
Note: Except for making emergency calls, your
phone will not function withoutt he SIM
card.
To prevent unauthorized use ofyour phone,your
SIM cardmay be protectedby a PIN that you enter
each time the phone is powered on. You can
change the PIN or turnoff the requirement that it
be entered.
Entering the PIN
You may be requiredto enter a SIM PINwhenyou
firstuse your phone.
When you receive your phone, the SIM PIN is
0000. Change your PIN to prevent fraudulent use
of the SIM card.
12
Important: Ify ou enter your PINincorrectly3 times,
1 When the Enter SIM PIN Code screen appears,
enter your SIM PIN. An asterisk appears for
each character entered.
2 Press A under Ok.
your SIM card is blocked. To unblock
your SIM card, you must contact your
service provider. See “Unblocking the
PIN” on page 13.
Changing the PIN
1 From the main menu, select Settings >
Security > Change Password > SIM PIN.
2 At the Enter Old SIM PIN screen, enter the
current SIM PIN.
3 Press A under Ok.
4 At the Enter New SIM PIN screen, enter the
new 4- to 8-digit SIM PIN.
5 Press A under Ok.
6 At the Re-enter New SIM PIN screen, re-enter
the new SIM PIN to confirm.
7 Press A under Ok.
SIM Card Security
Turning the PIN Requirement On and
Off
When the SIM PIN requirement is on, you are
prompted to enteryour PIN each time youturn on
your phone.
Note: If a SIM PIN is required, your phone will
not function until the SIM PIN is entered,
exceptfor making emergencycalls.
When the PIN requirement is off, your phone can
be used without enteringa PIN.
Important: When the SIM PIN requirement is off,
the personal data on your SIM card is
not protected. Anyone can use your
phone and access your personal data.
1 From the main menu, select Settings >
Security > SIM PIN.
2 Select On or Off.
3 Enter the current SIM PIN.
4 Press A under Ok.
Unblocking the PIN
If you enter your PIN incorrectly3 times, your SIM
card is blocked. To unblock your SIM card, you
must contact your service provider to get a PIN
Unblock Code (PUK).
Important: If you unsuccessfully enter the PUK
code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
your service provider. Except for
making emergency calls, your phone
will not function with a blocked SIM
card.
To unblock the PIN:
1 Press *#m1.
2 At your service provider representative’s
request, provide the information needed to give
youaPUKcode.
3 Select Unblock PIN.
4 Enter the PUK code.
5 Enter a new 4- to 8-digit SIM PIN.
6 Re-enter your SIM PIN.
If you entered the codes properly, SIM Unlocked
appearson the display.
13
Getting Started
Inserting and Rem oving Your SIM
Card
Important: Do not touch the gold-colored areas of
Switching SIM Cards
Moving your SIM card from one phone to another
moves all your Contacts information, but erases
otherinformation.If you remove your SIM cardand
useit with anotherphone,or use anotherSIM card
with your phone, the following information is
erased:
• The recent calls list
• Call forwarding settings
• Net alerts
• MOSMSdrafts, outbox messages,and
customized quick notes
• InformationstoredinMemo
• 3 most recent GPS Enabled locations
• Voice records
• Voice names
• Datebook events
• Options set using the Personalize menu
14
your SIM card.
Inserting Your SIM Card
1 With your phone powered off, remove the
battery door and battery.
2 Hold your SIM card as shown.
cut corner
3 Carefully slide your SIM card into yourphone
until it lines up with the marks above and below
the SIM card holder.
SIM card
holder
Accessories
Removing Your SIM Card
Important: Toavoid loss or damage, donot remove
your SIM card from your phone unless
absolutely necessary.
1 With your phone powered off, remove the
battery door and battery.
2 While holding the tab down, slide your SIM card
out of the SIM card holder.
SIM card
holder
Note: Protect your SIM card as you would any
delicate object. Store it carefully.
Accessories
To order accessories, log on to our Website at
www.motorola.com/store/iden or con tact y ou r
Motorola Authorized Retailer.
For More Information
If you havequestions about your i710 phone,
contact your sales representative or your service
provider.
15
Making Calls
Your i710 phone makes two types of calls: digital
cellular phone calls and Private calls. With Private
calls,you use your phoneas a long-range,digital
walkie-talkie.
Phone Calls
1 Enter the number you want to call.
2 To place the call:
Press s. -or-
If you entered the number from the idle screen,
press O.3 To end the call:
Press e. -or-
Closethe flip.
To end a callby closingthe flip, you must have the
Flip to End feature turned on (see “Setting Flip
Actions” on page 39).
Private Calls
1 Enter the Private ID you want to call.
2 Pressand hold the PTT button on the side of
When you receive a phone call, your phone rings,
vibrates, or lights up its backlight.
Answering
If the flip is closed, press t. -or-
Open the flip. -or-
Press s. -or-
Press O. -or-
Press A under Yes. -or-
Pressany number key.
To answer acall by opening the flip, you must have
theFliptoAnsfeatureturnedon(see“SettingFlip
Actions” on page 39). To answer a call by pressing
any number key, you musthave the Any Key Ans
feature turned on (see“Phone Calls Features” on
page 87).
Ways to Enter Calls
SendingtoVoiceMail
If the flip is closed, press .. -or-
Press e. -or-
Press A under No.
Ending
If the flip is closed, press .. -or-
Press e. -or-
Closethe flip.
Private Calls
When you receivea Private call, your phoneemits
a chirping sound or vibrates.
1 Waitfor the caller to finish speaking.
2 Pressand hold the PTT button on the side of
your phone. Begin talking after your phone emits
a chirpingsound.
3 Release the PTT button to listen.
Ways to Enter Calls
• Usethe numbers on thekeypad
• Select the number from the recent calls list
• Select the number from Contacts
• Select a numberstoredin Datebook
• Redial the lastphonenumbercalled
• Sayavoicenameintoyourphone
• Use Speed Dial or Turbo Dial
• UseOneTouchPTTtomakeaPrivatecall
• Use a TTY device — see “Making TTY Calls” on
page 42
®
From the Keypad
To enter the number you want to call, press the
numbers on the keypad.
Ifyoumakeamistake:
• Toclear a digit, press A under De lete.
• Toclear all digits,press and hold A under
Delete.
• To insert or delete a digit anywhere in the string
of digits you have entered, scroll left or right.
• To canc el, press e.
From the Recent Calls List
The recent calls list stores the last 20 callsyou
made or received.
1 From the main menu, select Recent Calls.
2 Scrollto the name ornumber you want to call.
17
Making Calls
From Contacts
If you have numbers stored in Contacts, you can
use these numbers to makecalls. For information
on entering numbersinto Contacts, see “Creating
Entries” on page 28.
1 From the main menu, select Contacts.
2 Scrollto the name ornumber you want to call.
Tip: To find Contactsentriesfaster,use the
keypad to enter the first letter of the name.
3 Placethe call now. -or-
Scrollleftor rightto displaythe Contactstype for
the number you want to call.
IfyouaremakingaPrivatecall,yourphoneplaces
the call to thePrivate ID stored in the Contacts
entry, even if the Private icon is not displayed.
Ifyouaremakingaphonecall:
• Your phone places the call to the phone number
assignedto the Contactstypedisplayed.
• If the Contacts type displayed is not a phone
number, your phone places the call to the phone
number stored in the Contacts entry.
18
• If the Contactstypedisplayed is not a phone
number and you have more than one phone
numberstored in the Contactsentry,your phone
prompts you to selectthe phone number you
wantto place the callto.
From Datebook
If you havenumbers stored as partof events in
Datebook, you can use these numbers to make
calls.For information on storing events in
Datebook, see “D atebook”on page 60.
1 From the main menu, select Datebook.
2 Select the day of the event containing the
numberyou want to call.
3 Highlight or select the event containing the
numberyou want to call.
For details,see “Making Calls From Datebook” on
page 64.
Redialing the Last Number
Pressandhold s to placea callto thelastphone
number you called.
Using a Voice Name
If you have created a voice name in Contacts for
the number you want to call, say the voice name
into your phone to enter the number. See page 27
for information on voice names.
You can usea voice name to entera number with
theflipopenorclosed.
1 If the flip is open, press and hold t until a
prompt appears telling you to say the voice
name. -or-
If the flip is closed,press andholdt until a
tone sounds.
2 Speaking into the microphone,say the voice
name assignedto the number you want to call.
Your phone plays the name back to you.
If you aremaking a phone call,the call is placed
Each phone number stored in Contacts is assigned
a Speed Dial number which you can use to call that
number.
Speed Dial
1 From the idle screen, use the keypad to enter
the SpeedDialnumberassigned to thephone
numberyou want to call.
2 Press #.
3 Press s.
Turbo Dial
From the idle screen, press and hold the Speed
Dialnumber (1 through9) assignedtothephone
numberyou want to call.
®
Using One Touch PTT
One Touch PTT sets your phone to call the most
recentPrivateID on therecentcallslist, or a
Private ID you choose, every time you press the
PTT button. See “Setting One Touch PTT” on page
38.
19
Making Calls
Missed Phone Calls
Whenyoumissa call,thisicon V andthenumber
of phone calls you have missed appear briefly.
Ifyouwanttodismissthemissedcallmessage,
press A under Back. -or-
If you want to view the missed call on the recent
calls list, press A under View.
Using Speakerphone
Turningo n speakerphonemakes incoming sound
come out of the phone’s speaker instead of the
earpiece.S peakerphoneisavailablewheneveryou
areonanactivephonecall.
With the Flip Open
To turn speakerphoneon or off:
Press A under Spkr. -or-
Press t.
With the Flip Closed
When you are ona call with theflip closed,
speakerphone is always on.
Opening the flip turns speakerphone off.
20
Using Mute
Muting callslets you listen to incoming sound
withouttransmittingsound. Mute isavailable
whenever you are on an active call.
To turn mute on:
Press A under Mute.
Whilemuteison,Unmute appears as a display
option.
To turn mute off:
Press A under Unmute.
Making Emergency Phone
Calls
Your phone supportsemergency calling.
Emergency phone calls can be made even when
your SIM card isblockedor not in your phone.
Dial 911 to be connected to an emergency
responsecenter. If youare on anactive call,you
must end it before calling 911.
When you make an emergency call, your phone’s
GPS Enabled featurecan help emergencyservice
personnel find you, if you are in a locationwhere
yourphone's GPS antennahasestablisheda clear
view of the opensky and your local emergency
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