Hearing Aid Compatibility..................... 171
MOTOROLA LIMITED WARRANTY ...... 172
Patent and Trademark Information ...... 176
Index ....................................................... 177
v
ii
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
Hereby declares that the product:
i
Product Name:
Model Number: H65XAN6RR4AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
855
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
v
Introduction
Welcome to Boost Mobile
So what's really good? You know the answer. It's life
with no hassles and no limits. It's the freedom to
make your own choices at your own pace. It's having
all the options you need to stay ahead of the game.
And that's what makes Boost Mobile
Pay-As-You-Go such a tight fit for how you roll. With
Boost Mobile® you pay up front, stay in control of your
monthly costs and get all the mobile freedom you
demand. Boost Mobile
handsets with the coolest features, like BoostTM
Walkie-Talkie, Boost
Messaging. Plus, you get instant access to Nextel's
world-class digital iDEN network.
®
has the latest Motorola
TM
Wireless Web, and Text
BoostTM your way
Trick out your Phone
Got some down time? Then get down with the coolest
games, entertainment, ringtones, musictones,
celebrity voice mails, and wallpapers available for
purchase right from your phone. No credit card
needed - get it deducted from your current stash of
minutes.
®
®
®
Games and applications require a Java
handset. Visit Boost LIVE
(www.boostmobile.com/boostlive) for the latest list of
entertainment applications currently available and
purchase these options online.
enabled
Getting Started
Multi Function Button
Speaker (on/off)
Camera
lens
Vol ume
controls
Retractable
antenna
Mirror
Navigation Key
down - recent call list menu
right - ring tones menu
up - Re-Boost
left - Java Apps menu
Earpiece
Option Keys
Internal
display
Light Sensor
BoostTM
Walkie-Talkie button
Audio Jack
Accessory Connector
(charger connector)
External
display
Rear speaker
Menu Key
Send Key
places phone calls
Back Key
Power
Camera
key
Space key
Microphone
1
Getting Started
pPower button.
Navigation key — press the arr ows to
scroll through menus and lists.
OOK key — selects highlighted item;
answers calls.
mMenu key — accesses context-sensitive
menus.
AOption key — selects the option
appearing above it on the display.
Note: Throughout this User’s Guide,
the option keys will be
represented by A.
sSend key — places phone calls.
eEnd key — ends phone calls; returns to
idle screen; in browser mode, returns to
home page.
2
t Acts like s when the flip is closed; turns
TM
Boost
Walkie-Talkie speaker on and off;
used with voice names and voice records.
. Acts like e when the flip is closed;
accesses recent calls; sends incoming
calls to voice mail.
CCamera key — Accesses camera and
takes pictures.
To start using your i855 phone:
• Make sure your SIM card is in place.
• Charge the battery.
• Activate your service.
• Enable security.
Battery
Battery
Removing the Battery Door
1 Make sure the phone is powered off. See
“Powering On and Off” on page 8.
2 Lift up on the battery door latch located at the
bottom of the battery door.
release
latch
3 Allow the battery door to pop up, slide it forward,
and remove it from the back of your phone.
Inserting the Battery
Your phone comes with a Standard Lithium Ion
Battery.
1 Remove the battery door.
2 Insert the battery into the battery area. Press the
battery down to secure it.
3 Replace the battery door and press it gently until
you hear a click.
3
Getting Started
Charging the Battery
Your phone comes with a rapid travel charger.
1 Plug the charger into an electrical outlet.
2 Open the connector cover.
connector
cover
3 Plug the other end of the charger into the
accessory connector.
4
Charger Attached or Device Attached appears
on the internal display.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
4 If you have purchased optional batteries or
chargers, see “Charging Times”.
Charging Times
Check your battery and charger type against the
grid below to determine appropriate charging
times.
BatteryCharger
RapidStandard
Standard
Lithium Ion
For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to
40°C).
Prolonged charging is not recommended.
2 hours4 hours
Removing the Battery Door
Removing the Battery
1 With the phone powered off, remove the battery
door.
2 Remove the battery by pushing it toward the
antenna and lifting it out.
Battery Use and Maintenance
• The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
• Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
• Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
• The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Inserting and Removing Your SIM
Important: Do not touch the gold-colored areas of
The SIM card is designed for optimal Contacts
storage and feature use. For Boost Mobile® SIM
card compatibility information, visit
www.boostmobile.com/cs_faqs_thesimcard.html.
Note: In some cases, Contacts may not be
If you remove your SIM card and use it with
another phone, or use another SIM card with your
phone, the following information is erased:
• The recent calls list
• Call forwarding settings
• Net alerts
your SIM card.
accessible if you move your SIM card to
another phone. Contacts created with
i
855 phone are not readable by an
your
older iDEN SIM-based phone.
5
Getting Started
• MMS messages
• Options set using the MMS Setup menu
• Information stored in Memo
• Pictures and audio recordings in the media
center, except those that are forward locked
• 3 most recent GPS E nabled locations
• Voice records
• Voice names
• Datebook events
• Options set using the Personalize menu
Inserting Your SIM Card
1 With your phone powered off, remove the
battery door and battery.
2 Slide the latch away from the SIM card holder
.
latch
6
3 Open the SIM card holder.
4 Carefully slide your SIM card into the SIM card
holder.
Removing the Battery Door
5 Close the SIM card holder.
6 Slide the latch toward the SIM card holder.
Removing Your SIM Card
Important: To avoid loss or damage, do not remove
1 With your phone powered off, remove the
battery door and battery.
2 Slide the latch away from the SIM card holder.
your SIM card from your phone unless
absolutely necessary.
latch
3 Open the SIM card holder
4 Carefully slide your SIM card out of the SIM card
holder.
7
Getting Started
5 Close the SIM card holder.
6 Slide the latch toward the SIM card holder.
Note: Protect your SIM card as you would any
delicate object. Store it carefully.
• Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
• The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Activating Service
The first time you power your phone on, you must
be in your local calling area. This activates your
service.
8
A screen then appears prompting you to select Ok
to update your browser information, which enables
security. This screen will only appear during initial
activation.
Powering On and Off
To power your phone on:
1 Open the flip.
2 Press p.
Note: When powering on, if you press p for
more than 5 seconds, you will turn on
Airplane mode. See “Airplane Mode—
Temporarily Turning Off Calls” on page
141.
When You Power On For the First
Time
If the Enter SIM PIN Code screen appears, enter
your SIM PIN. See “Entering the PIN” on page 15
Press A under Ok.
When you receive your phone, the SIM PIN is
0000. Change your PIN to prevent fraudulent use
of the SIM card (see “Changing the PIN” on page
15).
.
Enabling Over-the-Air Security
As your phone connects to the network, you will
see a welcome message and a connecting
message. When the idle screen appears, the
phone is ready to use.
As your phone connects to the network, you will
see a connecting message. When the idle screen
appears, the phone is ready to use.
To power your phone off:
1 Open the flip.
2 Press and hold p.
Enabling Over-the-Air
Security
To receive Over-the-Air Radio Service Software
(OARSS)Security you must enable security the first
time you power on your phone or within 10 days of
first activation of your phone.
1 Press A under Ok.
Note: If you press A under Later, the idle
screen will appear. The next time you
select Web from the main menu, you will
be prompted to enable security before you
can use Boost
2 You are prompted to enable security. Press A
under Yes. A series of screens and then the
default homepage displays.
3 Press e to return to the idle screen.
Within 24 hours of enabling security, you will
receive a Web alert containing your Personal
Telephone Number (PTN), Boost
number, and BoostTM Walkie-Talkie number .
1 When you receive a Web alert saying New
Browser Message - Receive Programming
Info, press A under Goto.
2 You are prompted to accept changes to your
lists. Press A under Ok.
3 You are prompted again to accept changes to
your lists. Press A under Ok.
4 A confirmation screen displays. Press A under
Ok.
5 Press e to return to the idle screen.
TM
Wireless Web services.
TM
Customer Care
9
Getting Started
Finding Your Phone Number
and BoostTM Walkie-Talkie
Number
My Info lets you view your phone number, BoostTM
Walkie-Talkie number, and other phone
information.
1 Press m to access the main menu.
2 Scroll to My Info.
3 Press O.
4 Scroll to see your information:
Line 1 is your phone number. Walkie-Talkie # is
your Boost
that others use to contact you using Boost
Walkie-Talkie service. These numbers appear
when you receive your alert notification after
enabling security on your phone.
See “My Info” on page 103 for more information
about this feature.
Boost
You must set up your voice mail box before you
can retrieve messages. Your Personal
Telephone Number (PTN) is your initial
password. See “Setting Up Your Voice Mail Box”
on page 82.
10
TM
Walkie-Talkie number, the number
TM
Voice Mail
TM
Customizing Features
You can control many features of your phone,
including the size of the text on the display, the way
you access main menu items, and the volume of
incoming sound, rings, and other tones. See
“Customizing Your Phone” on page 139.
Phone Basics
Display
Any time your phone is powered on, the display
provides you with information and options.
The external display shows a shortened version of
the internal display. To see more information, open
the flip.
The screen shown above is the idle screen. The
idle screen appears when your phone is on, but not
engaged in any activity.
status icons
text area
menu icon
display options
Phone Basics
Text Area
This area displays menus, messages, names,
phone numbers, and other information.
Display Options
Two display options appear at the bottom of most
screens. You select a display option by pressing
the option key below it.
Menus and Lists
Your phone’s features are arranged in menus,
submenus, and lists.
To access the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guide, this symbol > tells you to select a
menu or list item. For example, Settings >
Security means:
1 Scroll to Settings on the main menu.
2 Press O to see the Settings screen.
3 Scroll to Security.
4 Press O to see the Security screen.
Quick Access to Main Menu Items
Each arrow in the navigation key and O can be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign different main menu items, see “Personalize
Features” on page 143.
OK Key
Pressing O:
• Selects the highlighted menu item or list item
• Sets options
• Confirms actions
• Places and answer calls
• From the idle screen, accesses Settings. This is
the default setting. You can assign a different
main menu item to O.
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon
menu is available. Press m to access the menu.
S appears any time a context-sensitive
11
Getting Started
Main Menu
All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as large icons (see “Setting the
Menu View” on page 140).
n Re-BoostRecharge your account
WebAccess to BoostTM
a
BoostLIVEAccess and buy ringtones,
Java AppsJava applications on your
q
Ring TonesAssign ring tones and turn
m
C CameraAccess camera and take
Recent CallsLists recent calls. See
i
SettingsCustomize your phone.
b
12
from your phone. See
page 18.
Wireless Web Services.
See page 90.
wallpapers, games and
apps.
phone. See page 110.
ringer off. See page 58.
pictures. See page 92.
page 27.
See page 139.
My InfoView personal phone
j
ContactsCreate, view, store, edit
d
MessagesAccess messages. See
e
DatebookSchedule appointments or
o
ProfilesGroups of settings you
p
VoiceRecordRecord and play audio.
c
m Media CenterAccess stored pictures,
Call ForwardSet call forwarding options.
f
information, including
phone number and
TM
Boost
Walkie-Talkie
number. See page 10.
Contacts. See page 34.
page 68.
use as an alarm clock. See
page 129.
apply together. See
page 135.
Record directions or phone
conversations while on a
call. See page 107.
and audio recordings. See
page 96.
See page 44.
Phone Basics
MemoStore a number to access
g
ShortcutsCreate shortcuts to
s
Call TimersPhone usage information.
h
GPSFind your approximate
l
Call AlertLists call alerts. See
k
later. See page 43.
screens. See page 146.
See page 48.
geographical location. See
page 120.
page 25.
Status Icons
Status icons appear at the top of the display. Some
appear at all times. Others appear only when your
phone is engaged in certain activities or when you
have activated certain features.
abcd
efgd
opq
rs
Battery Strength — A fuller battery
indicates a greater charge.
Signal Strength — More bars next
to the antenna indicate a stronger
signal.
A
B
12
GL
IJ
K
H
RM
Q
u
w xT
yz
Phone In Use — Your phone is
active on a phone call.
BoostTM Walkie-Talkie In Use —
Your phone is active on a BoostTM
Walkie-Talkie call.
Active Phone Line — 1 indicates
phone line 1 is ready to make calls.
Call Forward — Your phone is set
to forward calls. See “Call
Forwarding” on page 44.
Ringer Off — Your phone is set not
to ring. See “Setting Your Phone to
Vibrate” on page 58.
Speaker Off — Sets BoostTM
Walkie-Talkie sound to come
through the earpiece rather than
through the speaker. Your phone
does not ring for Boost
Walkie-Talkie calls if Alert Type is
set to Silent or Vibrate.
Messages — You have one or
more messages. See page 68.
TM
13
Getting Started
DE
U
YZ
N O
Internet — You are ready to
browse the internet or are browsing
the internet using a secure
connection.
Airplane Mode — Your phone is
set to Airplane Mode. See “Airplane
Mode—Temporarily Turning Off
Calls” on page 141.
Packet Data — You are ready to
transfer packet data or are
transferring packet data. See “Using
Your Phone as a Modem” on page
49.
TTY — You are ready to use your
phone to make calls using a
teletypewriter device. See “Making
TTY Calls” on page 49.
Entering Numbers From the Keypad
To enter numbers at the idle screen or any screen
that requires you to enter numbers, press the
numbers on the keypad.
If you make a mistake:
• To clear a digit, press A under Delete.
• To clear all digits, press and hold A under
Delete.
14
• To insert or delete a digit anywhere in the string
of digits you have entered, scroll left or right.
• To cancel, press e.
SIM Card Security
Your SIM card stores all your Contacts and
protects your personal information. Since this
information is stored on your SIM card, not in your
phone, you can remove the information by
removing your SIM card.
Note: Except for making emergency calls, your
phone will not function without the SIM
card.
To prevent unauthorized use of your phone, your
SIM card can be protected by a PIN that you enter
each time the phone is powered on. You can
change the PIN or turn off the requirement that it
be entered.
Turning the PIN Requirement On and
Off
When the SIM PIN requirement is off, your phone
can be used without entering a PIN.
Important: When the SIM PIN requirement is off,
the personal data on your SIM card is
not protected. Anyone can use your
phone and access your personal data.
SIM Card Security
When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you power
on your phone.
Note: If a SIM PIN is required, your phone will
not function until the SIM PIN is entered,
except for making emergency calls.
1 From the main menu, select Settings >
Security > SIM PIN.
2 Select On or Off.
3 Enter the current SIM PIN.
Note: The default SIM PIN is 0000. Change your
PIN to prevent fraudulent use of the SIM
card (see “Changing the PIN” on page
15).
4 Press A under Ok.
Entering the PIN
1 When the Enter SIM PIN Code screen appears
after you power on your phone, enter your SIM
PIN.
2 Press A under Ok.
The message SIM Unlocked displays.
Important: If you enter your PIN incorrectly 3 times,
your SIM card is blocked. To unblock
your SIM card, you must contact
TM
Boost
Customer Care. See
“Unblocking the PIN”.
Changing the PIN
Note: The SIM PIN requirement must be turned
on in order to access this feature.
1 From the main menu, select Settings >
Security > Change Password > SIM PIN.
2 At the Enter Old SIM PIN screen, enter the
current SIM PIN.
3 Press A under Ok.
4 At the Enter New SIM PIN screen, enter the
new 4- to 8-digit SIM PIN.
5 Press A under Ok.
6 At the Re-enter New SIM PIN screen, re-enter
the new SIM PIN to confirm.
7 Press A under Ok.
Changed: SIM PIN displays.
Unblocking the PIN
If you enter your PIN incorrectly 3 times, your SIM
card is blocked. To unblock your SIM card, you
must contact Boost
Unblock Code (PUK).
TM
Customer Care to get a PIN
15
Getting Started
Important: If you unsuccessfully enter the PUK
code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
TM
Boost
Customer Care. Except for
making emergency calls, your phone
will not function with a blocked SIM
card.
To unblock the PIN:
1 Press *#m1.
TM
2 At your Boost
request, provide the information needed to give
Customer Care representative’s
you a PUK code.
3 Select Unblock PIN.
4 Enter the PUK code.
5 Enter a new 4- to 8-digit SIM PIN.
6 Re-enter your SIM PIN.
Note: These steps must be performed in quick
succession.
If you entered the codes properly, SIM Unlocked
appears on the display.
16
Locking the Keypad
Locking the phone’s keypad prevents its buttons
from being pressed. When the keypad is locked,
you can only:
• Power the phone on and off
• Unlock the keypad
• Respond to incoming calls, messages, and
alerts
Important: Emergency calls cannot be placed while
To lock the keypad:
1 From the idle screen, press m.
2 Press *.
If you press a key while the keypad is locked,
instructions for unlocking the keypad display
briefly.
To unlock the keypad:
1 From the idle screen, press m.
2 Press *.
You also have the option of setting your phone to
automatically lock the keypad if there has been no
activity for a specified time.
1 From the main menu, select Settings >
Security > Keypad Lock.
the keypad is locked.
Antenna
2 To lock the keypad immediately, select Lock
Now. You will be given the option to press m
and * to lock and unlock the keypad.
3 To set a specific time for the keypad to lock if
there has been no activity, select Auto Lock and
then select a time.
The keypad can be set to lock in 5, 10, 15, or 20
minutes if the keypad is not touched during the
specified time. To turn the auto lock off, repeat
step 3 and select Off.
Antenna
The retractable antenna on your i855 phone is
designed to be extended during calls.
To extend the antenna, pull gently on the rounded
tip until the antenna is fully extended and clicks into
position.
When finished with a call, retract the antenna by
pushing gently on the rounded tip until the antenna
clicks into place.
To optimize your phone’s performance, extend the
antenna when you make or receive a call, and
avoid touching the antenna with any body part.
Important: Failure to fully ex tend or retract the
antenna until the antenna clicks into
place causes severely degraded
performance, which may result in
missed calls, dropped calls, or garbled
audio.
Accessories
Your phone comes with a Standard Lithium Ion
Battery and mid rate travel charger.
Various accessories are available for use with your
i
855 phone, cases, vehicle power charger, data
cables, Hands-Free accessories and more.
To order additional accessories, go to
www.boostmobile.com or call 1-888-BOOST4U
(1-888-266-7848). You can also contact your
TM
Authorized Dealership. For information on
Boost
BoostTM retail store locations, go to
www.boostmobile.com.
17
Getting Started
Wireless Local Number
Portability: Bringing Your
Phone Number From Another
Carrier
Please contact BoostTM Customer Care for
information about this service.
Re-BoostTM Option
You can recharge your account directly from your
handset using the Re-BoostTM menu option. On
your phone, launch the service from the main
menu. You will then be able to log on and
recharge your account using your credit card or
Re-Boost
balance and call credit expiration date. The
account pass code is the same one that you use to
access your account.
Instant Re-Boost
You can Re-BoostTM instantly by dialing the letters
ADD from your mobile phone and press s. You
are not required to enter your PTN or pass code.
TM
Card. You can also view your account
TM
Option
18
If you select Prepaid Card, you will be asked to
enter the 14-digit card number printed on the
Re-Boost
you will be asked simply to confirm your purchase.
You will need to have a credit card already on file
to use it for purchasing airtime. Call
1-888-BOOST-4U to have your credit card added
to your account.
TM
card. If you've selected Credit Card,
BoostTM Customer Care
BoostTM Customer Care: 1-888-BOOST-4U
(1-888-266-7848) or dial 611 from your
phone.
i
855
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