Motorola HMVC3020 QUICK START GUIDE

Introduction

Congratulations on your purchase of the Motorola homesight™ Wired Camera. A high-resolution color video
camera, it includes a built-in motion detector and an audio microphone. These features enable you to monitor
an area. This Quick Start Guide describes how to set up and troubleshoot your Wired Camera.

Controlling Your Camera

Using your computer and the Wireless System Controller, you locally manage your home environment with
the Motorola homesight software. When configured, the system can notify you of any new events by sending
an e-mail when your Wired Camera detects an event. An event is defined as motion in the field of view of the
camera's motion sensor.

How It Works

The Wired Camera surveys an area up to 16 feet (6 m) at a viewing angle of 80 degrees. If armed, motion
triggers the camera to turn on automatically and begin capturing a still image or a video clip of a prescribed
length. The camera transmits the video back to the Wireless System Controller and your computer. This
enables you to view the image or watch the video to determine the cause of the triggered event.

Package Contents

Controller

Wireless

Signal

Repeater

Wall Mount Bracket Table Mount Stand

Hardware

Mounting Kit

with

Discovery

Tool

60 ft.

Extension

Cord

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Installation Overview

Installing your camera is a simple process.

1 Choose an appropriate location for the Wired Camera, as described in the Installation Hints.

2 Plug the interface cable from the camera into the Wireless System Controller.

3 Reg r

4

iste your camera with your Wireless System:

a. In the homesight software, click System Se

b. Select “Device Discovery” fr

c. Select “Start Discovery.”

d. automatically find and register your camera and

After a few seconds, the System Controller will
details of the device will appear on the screen.

om the menu.

ttings.

Mount the module, using either the tabletop base or by following the instructions for wall mounting.

Installation Hints

Please consider the following points when mounting the camera:

• The camera must be aimed so that it does not directly face the sun or any bright light; otherwise, this
may cause damage to the camera.

• Avoid viewing areas where half of the area is in bright sunlight and the other half is dark. All types of
cameras have difficulty seeing wide variations of light.

• The Motorola Wired Camera is constructed of UV-resistant ABS plastic. Do not install the camera where it
is subjected directly to the elements.

3

)

Installing Your Wireless Signal Repeater

Warning: When mounting near a window, drilling too close to the glass could break the glass, possibly cause
it to shatter, and cause injury. The window extends deeper into the frame than can be seen; therefore, ensure
your screw is beyond the glass before drilling.

1 Using the holes on the drilling template found later in this guide, mark the

position of the holes to be drilled.

For drywall or other composite surfaces, use a 7/32" drill bit. Drill a hole for
each of the mounting screws and insert a plastic wall anchor into each hole.

For solid surfaces, use a 1/16" drill bit. Drill a pilot hole for each of the
mounting screws.

2 . Slide the camera down on to

Using the screws provided, secure the camera mounting bracket to the wall
the bracket until it is firmly seated and

you feel it click as the clip engages.

1.6 mm (1/16 inch
maximum

Position the camera to view the desired area. Please keep 3 in mind that the field of view is 80 degrees and
motion sensor distance works up to 12–14 feet (3.5–4 m).

4 Make adjustments to the camera viewing angle by tilting and panning the camera head with your hand.

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Wall Mount Drilling Template

Mounting tools: Screwdriver, electric drill, or awl. On hard surfaces, Motorola recommends that you pre-drill
½-inch-deep pilot holes with a drill bit slightly smaller than the camera mounting screws before securing the
camera to the surface. When mounting a camera on soft surfaces like sheetrock, use an awl to punch holes in
the material slightly smaller than the plastic anchors included in the hardware mounting kit.

The illustration is drawn to a one-to-one scale, which means that it provides the exact dimensions required to
mount the unit.

0.94 in

Drill holes in

these positions

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Tabletop Mount Your Wired Camera

The camera can be placed on any horizontal surface.

1 Locate the camera on a horizontal surface.

2 Plug the interface cable into the camera, and then to the Wireless System Controller.

3 Make adjustments to the camera viewing angle by tilting and panning the camera head with your hand.

Troubleshooting

Problem

Camera will not reg
with the Wireless
System Controller

No camera picture

Poor picture quality

Motion ev
triggered

Audio problems

ents are not

ister

Solution

• Ensure that the camera is powered
Ensure that the Wireless System Controller is powered and online

•

• Ensure that the Wireless System Controller is powered and online

• Ensure that you have the proper camera selected

Make sure the proper camera quality settings are configured when vie•
(See the Motorola homesight™ User Guide for further infor

• Make sure your camera viewing area has proper lighting.

• s

Ensure that the camera is not positioned behind glass. The motion sensor i
triggered by changes in heat. Any material, such as glass, that
keeps the camera from detecting heat changes (move

• Ensure that the camera head is positioned properly.
If the computer has a sound card, make sure the speake• rs are act
volume is turned up when playing back the video clip.

• Make sure the sound is within the microphone range (6–10 feet).

mation.)

"insulates”

ment).

wing

ivated and the

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FAQ

How sensitive is the camera's microphone?

The microphone picks up normal conversation 6–10 ft away.

Features and Specifications

• Wireless connectivity to the System Controller

• Red LED behind motion sensor lens illuminates when activity occurs

• Microphone captures audio

• 80 degree field of view for motion and camera lens

• Auto Brightness, Auto Contrast, Auto White-Balance

• All hardware for wall and tabletop mounting included

• Plugs directly into the Wireless System Controller

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Regulatory Information

CAUTION: Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to
operate the equipment.

In order to use these products, you need broadband service. Motorola cannot guarantee the availability, reliability, or performance, such
as speed, of the broadband service you use, which may be affected by, among other things, (i) network traffic, (ii) other services offered by
your broadband service provider, (iii) the performance of your computer equipment, (iv) the performance of your service provider's
network, and (v) the availability of Internet router(s).

FCC Compliance Class B Digital Device

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

FCC Declaration of Conformity

Motorola, Inc., Connected Home Solutions, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares under sole responsibility
that the HMVC3020 complies with 47 CFR Parts 2 and 15 of the FCC Rules as Class B digital devices.

Industry Canada ICES-003 Statement

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
The use of this device in a system operating either partially or completely outdoors may require the user to obtain a license for the system

according to the Canadian regulations.

Registration

Register your product at:

http://broadbandregistration.motorola.com

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Limited Warranty

Wired Camera (“Product”)

Motorola warrants to you, the original end user customer, that (A) the Product, excluding Software, will be materially free from defects in materials and
workmanship under normal use, and (B) with respect to Software, (i) the media on which the Software is provided will be free from defects in material and
workmanship under normal use, and (ii) the Software will perform materially as described in its documentation. This Limited Warranty to you, the original end user
customer, continues (A) for Software and the media upon which it is provided, for a period of ninety (90) days from the date of purchase from Motorola or an
authorised Motorola reseller, and (B) for the Product (excluding Software), for a period of one (1) year from the date of purchase from Motorola or from an
authorized reseller. To take advantage of this Limited Warranty or to obtain technical support, you must call the Motorola toll-free phone number (below).
Motorola's sole and exclusive obligation under this Limited Warranty for retail sales shall be to repair or replace any Product or Software or refund all or part of the
purchase price of the Product that does not meet this Limited Warranty. All warranty claims must be made within the applicable Warranty Period.

General Information. The warranties described in this Section shall not apply: (i) to any Product subjected to accident, misuse, neglect, alteration, Acts of God,
improper handling, improper transport, improper storage, improper use or application, improper installation, improper testing or unauthorized repair; or (ii) to
cosmetic problems or defects which result from normal wear and tear under ordinary use, and do not affect the performance or use of the Product. Motorola's
warranties apply only to a Product that is manufactured by Motorola and identified by Motorola owned trademark, trade name or product identification logos affixed
to the Product. Motorola does not warrant to you, the end user, or to anyone else that the Software will perform error free or without bugs. MOTOROLA IS NOT
RESPONSIBLE FOR, AND PROVIDES "AS IS" ANY SOFTWARE SUPPLIED BY THIRD PARTIES. EXCEPT AS EXPRESSLY STATED IN THIS SECTION ("WARRANTY
INFORMATION"), THERE ARE NO WARRANTIES OF ANY KIND RELATING TO THE PRODUCT, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED
TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR THE WARRANTY AGAINST INFRINGEMENT PROVIDED IN THE
UNIFORM COMMERCIAL CODE. Some states do not allow for the exclusion of implied warranties, so the above exclusion may not apply to you.

If you are purchasing the product and software as a consumer then nothing in this limited warranty affects or limits any of your statutory rights as a consumer.

What additional provisions should I be aware of? Because it is impossible for Motorola to know the purposes for which you acquired this Product or the uses to
which you will put this Product, you assume full responsibility for the selection of the Product for its installation and use. While every reasonable effort has been
made to ensure that you will receive a Product that you can use and enjoy, Motorola does not warrant that the functions of the Product will meet your requirements
or that the operation of the Product will be uninterrupted or error-free. MOTOROLA IS NOT RESPONSIBLE FOR PROBLEMS OR DAMAGE CA
INTERACTION OF THE PRODUCT WITH ANY OTHER SOFTWARE OR HARDWARE. ALL WARRANTIES ARE VOID IF THE PRODUCT IS OPENED, ALTERED, AND/OR
DAMAGED.

THESE ARE YOUR SOLE AND EXCLUSIVE REMEDIES for any and all claims that you may have arising out of or in connection with this Product, whether made or
suffered by you or another person and whether based in contract or tort.

THIS PRODUCT IS INTENDED ONLY FOR USE TO FACILITATE HOME MONITORING AND CONTROL AND IS NOT INTENDED TO BE A SUBSTITUTE FOR A HOME
SECURITY SYSTEM. MOTOROLA HEREBY DISCLAIMS ANY LIABILITY WHATSOEVER THAT MAY ARISE FROM THE USE OR INABILITY TO USE THIS PRODUCT AS
A HOME SECURITY SYSTEM.

IN NO EVENT SHALL MOTOROLA BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL,
EXEMPLARY OR OTHER DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR
INJURY, LOSS OF PROPERTY, BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR ANY OTHER PECUNIARY LOSS), OR FROM ANY
BREACH OF WARRANTY, EVEN IF MOTOROLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO CASE SHALL MOTOROLA'S LIABILITY
EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT.

THIS PRODUCT EMPLOYS WIRELESS TECHNOLOGY AND, IN SOME CASES, MAY FACILITATE TRANSMISSION OF DATA OR VIDEO OVER THE INTERNET IN
CONNECTION WITH ITS USE. THE CUSTOMER SHOULD UNDERSTAND THAT ALL WIRELESS TRANSMISSIONS MAY BE SUBJECT TO INTERCEPTION AND THAT
DATA TRANSMISSION OVER THE INTERNET CANNOT BE GUARANTEED TO BE 100% SECURE. AS A RESULT, MOTOROLA CANNOT ENSURE OR WARRANT THE
SECURITY OF ANY VIDEO OR DATA TRANSMITTED BY OR THROUGH THIS PRODUCT, WHETHER OR NOT TRANSMITTED VIA THE INTERNET, AND THE
CUSTOMER USES SUCH PRODUCT AT HIS OR HER OWN RISK.

REMOTE ACCESS TO THE PRODUCT MAY REQUIRE YOU TO USE THIRD PARTY COMMUNICATION AND DATA TRANSFER DEVICES AND SYSTEMS, INCLUDING
BUT NOT LIMITED TO CABLE AND TELECOMMUNICATION SYSTEMS, AS WELL AS THE INTERNET AND YOUR HOME COMPUTER. MOTOROLA HAS NO
CONTROL OVER ANY OF THESE THIRD PARTY DEVICES, SYSTEMS OR SERVICES AND THEREFORE (i) CANNOT WARRANT OR GUARANTEE THE AVAILABILITY,
COMPATIBILITY, PERFORMANCE OR FUNCTIONALITY OF SUCH THIRD PARTY DEVICES, SYSTEMS OR SERVICES AND (ii) SHALL NOT BE LIABLE FOR ANY
FAILURE OR INABILITY TO CONNECT REMOTELY OR TO USE THESE PRODUCTS WHERE THE CAUSE ARISES FROM SUCH THIRD PARTY DEVICES, SYSTEMS OR
SERVICES.

These matters are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of laws principles and excluding the provisions of the
United Nations Convention on Contracts for the International Sale of Goods.

Please call the Motorola toll-free number, 1-877-466-8646, for technical support or warranty service.

USED BY THE

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Visit our website at:

http://www.motorola.com/homemonitoring

Copyright © 2005 by Motorola, Inc.

No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation,
transformation or adaptation) without written permission from Motorola, Inc.

Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of
Motorola to provide notification of such revision or change. MOTOROLA PROVIDES THIS GUIDE WITHOUT WARRANTY OF ANY KIND
EITHER IMPLIED OR EXPRESS, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. Motorola may make improvements or changes in the product(s) described in this manual at any time.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property
of their respective owners.

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