Your MOTOROLA
quick connections, clear calls, and lasting comfort.
We’ve crammed all of the main features of your
headset into this handy guide, and in a matter of
minutes we’ll show you just how easy your
headset is to use.
So go on, check it out.
more information
on the Web:
HK100
headset is designed for
www.motorola.com/support
Caution:
time, please read the important
Regulatory & Legal
this guide (page 17).
Before using your headset for the first
information at the back of
Safety,
1
Your headset
Call
Button
Earhook
Status
Light
Mini USB
Charging
Connector
Ear
Speaker
Microphone
(on side)
the important parts
Your headset2
Charge it
let’s get you up and running
Indicator Light
Red/Purple = charging
Blue = fully charged
Charge it3
While your headset is charging, you won’t be able
to use it.
Note:
Your battery is designed to last the life of
your product. It should only be removed by a
recycling facility. Any attempt to remove or replace
your battery will damage your headset.
Charge it4
Basics
Call Button
a few essentials to get you started
Turn it on & off
Press and hold
the Call button
until you hear a
series of tones.
Note:
For the
Spanish and
Mandarin
versions, instead
of tones, you hear voice prompts.
Basics5
Wear it
Flex the ear hook and loop it
over your ear.
Make sure the speaker aligns
with your ear canal, and the
microphone is pointing
towards your mouth.
Your headset
comes ready
for use on
your right ear.
To ch ang e f o r
left ear, just
pull off the earhook, turn, and reinstall.
Basics6
Pair & connect
connect and go
Pair & connect with your
phone
1
Turn off any Bluetooth® devices previously
paired with your headset.
2
Turn on the Bluetooth feature on your phone.
3
Turn on your headset (see “Turn it on & off”
on page 5).
The status light becomes steadily lit in blue.
Note:
When prompted for the passkey, enter
0000
.
When connected, you see the status light rapidly
flash in blue and purple.
Pair & connect7
For daily use, make sure your headset is turned
on, and your phone’s Bluetooth feature is on. Your
headset and phone will connect automatically.
Test your connection
1
Place the headset on your ear.
2
On the phone, dial the number you want to
call and press the
If your phone and headset are successfully
connected, you hear ringing on the headset.
Pair & connect8
Call/Send
key.
Restore to factory settings
Caution:
stored in your headset.
1
2
This action erases all pairing information
Turn your headset off.
Press and hold the Call button and wait for a
tone after hearing the startup tones (or voice
prompt for the Spanish and Mandarin
versions).
Pair & connect9
Calls
it’s good to talk
Note:
Some call features are phone/network
dependent.
To...
answer callPress the Call button.
reject callUse phone to reject call.
make a voice
dial call
end a callPress the Call button.
answer or
flashes
quick blue flashreceiving or making a call
slow blue pulseconnected (on a call)
slow blue flashin standby (not on a
powering on/off
connected to your phone
call—connected to the
phone)
Status light12
if light shows... your headset is...
slow red flashidle (not connected to a
phone)
steady redtrying to connect to your
phone
quick red flashin a low battery state
Note:
After 20 minutes of inactivity, the status
light stops flashing to conserve power, but the
headset remains on.
Note:
After 20 minutes of idle time (no connection
to a phone), the headset turns off.
Status light13
Problems?
we’ve got solutions
My headset will not enter pairing mode.
Make sure that any devices previously paired with
the headset are turned off. If the status light is
flashing in blue, first turn off the other device,
then turn the headset off and on. The status light
becomes steadily lit in blue.
My phone doesn't find my headset when
searching.
Make sure the status light on your headset is
steadily lit in blue when your phone is searching
for devices. If not, press and hold the Call button
until your hear tones (or a voice prompt for
Spanish and Mandarin versions), then turn the
headset off and on, and the status light turns
steady blue (see “Pair & connect” on page 7).
Problems?14
My headset will not pair with my phone.
If the status light is not steadily lit in blue when
your phone is searching for your headset, press
and hold the Call button until your hear tones (or a
voice prompt for Spanish and Mandarin versions),
then turn the headset off and on, and the status
light turns steady blue (see “Pair & connect” on
page 7).
My headset connected before, but now it's not
working.
Make sure the status light on your headset is
steadily lit in blue when your phone is searching
for devices. Press and hold the Call button until
your hear tones (or a voice prompt for Spanish and
Mandarin versions), then turn the headset off and
on, and the status light turns steady blue (see
“Pair & connect” on page 7).
Problems?15
Support
we’re here to help
If you have questions or need assistance,
contact us at
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.
READ THIS INFORMATION BEFORE USING YOUR DEVICE.
Use & Safety for Battery-Powered Accessories
•
Do not store or use your battery-powered accessory (such as a
Bluetooth® headset or other device) in temperatures below -10°C
(14°F) or above 60°C (140°F).
•
Do not recharge your accessory in temperatures below 0°C (32°F) or
above 45°C (113°F).
•
Conditions inside a parked car can exceed this range. Do not store
your accessory in a parked car.
•
Do not store your accessory in direct sunlight.
•
Storing your fully charged accessory in high-temperature conditions
may permanently reduce the life of the internal battery.
•
Battery life may temporarily shorten in low-temperature conditions.
Approved Accessories
Use of accessories not approved by Motorola, including but not limited to
batteries, antennas, and convertible covers, may cause your mobile device to
17
exceed RF energy exposure guidelines and may void your mobile device’s
warranty. For a list of approved Motorola accessories, visit our Web site at:
www.motorola.com
Driving Precautions
Responsible and safe driving is your primary responsibility when behind the
wheel of a vehicle. Using a mobile device or accessory for a call or other
application while driving may cause distraction. Using a mobile device or
accessory may be prohibited or restricted in certain areas, always obey the
laws and regulations on the use of these products.
While driving, NEVER:
•
Type or read texts.
•
Enter or review written data.
•
Surf the web.
•
Input navigation information.
•
Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
•
Keep your eyes on the road.
•
Use a handsfree device if available or required by law in your area.
•
Enter destination information into a navigation device
•
Use voice activated features (such as voice dial) and speaking
features (such as audible directions), if available.
18
before
driving.
•
Obey all local laws and regulations for the use of mobile devices and
accessories in the vehicle.
•
End your call or other task if you cannot concentrate on driving.
Responsible driving practices can be found at
callsmart
(in English only).
www.motorola.com/
Caution About High Volume Usage
Warning:
Exposure to loud noise from any source for
extended periods of time may affect your hearing. The louder
the volume sound level, the less time is required before your
hearing could be affected. To protect your hearing:
•
Limit the amount of time you use headsets or headphones at high
volume.
•
Avoid turning up the volume to block out noisy surroundings.
•
Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or
fullness in your ears, ringing in your ears, or muffled speech, you should stop
listening to the device through your headset or headphones and have your
hearing checked.
For more information about hearing, see our Web site at
Keep your mobile device and its accessories away from small
children.
These products are not toys and may be hazardous to small
children. For example:
•
A choking hazard may exist for small, detachable parts.
•
Improper use could result in loud sounds, possibly causing hearing
injury.
•
Improperly handled batteries could overheat and cause a burn.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as
follows:
SymbolDefinition
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
Do not dispose of your battery or product with your
household waste. See “Recycling” for more information.
20
SymbolDefinition
For indoor use only.
European Union Directives
Conformance Statement
EU Conformance
Hereby, Motorola declares that this product is in compliance with:
•
The essential requirements and other relevant provisions of Directive
1999/5/EC
•
All other relevant EU Directives
21
The above gives an example of a typical Product Approval Number.
Product
Approval
Number
You can view your product’s Declaration of Conformity (DoC) to Directive
1999/5/EC (to R&TTE Directive) at
DoC, enter the Product Approval Number from your product’s label in the
“Search” bar on the Web site.
FCC Notice to Users
FCC Notice
The following statement applies to all products that have received
FCC approval. Applicable products bear the FCC logo, and/or an FCC
ID in the format FCC ID:xxxxxx on the product label.
Motorola has not approved any changes or modifications to this device by
the user. Any changes or modifications could void the user’s authority to
operate the equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
www.motorola.com/rtte
. To find your
22
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. See 47 CFR Sec.
15.19(3).
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Industry Canada Notice to Users
Industry Canada Notice
Operation is subject to the following two conditions: (1) This device may not
cause interference and (2) This device must accept any interference,
23
including interference that may cause undesired operation of the device. See
RSS-GEN 7.1.5. This Class B digital apparatus complies with Canadian
ICES-003.
Privacy & Data Security
Privacy & Data Se curity
Motorola understands that privacy and data security are important to
everyone. Because some features of your product may affect your privacy or
data security, please follow these recommendations to enhance protection of
your information:
• Monitor access
where others may have unmonitored access. Lock your product’s
keypad where this feature is available.
• Keep software up to date
vendor releases a patch or software fix for your product that updates
the device’s security, install it as soon as possible.
• Secure Personal Information
information in various locations including a SIM card, memory card,
and built-in memory. Be sure to remove or clear all personal
information before you recycle, return, or give away your product.
Note:
product, go to
—Keep your product with you and do not leave it
—If Motorola or a software/application
—Your product can store personal
For information on how to backup or wipe data from your
www.motorola.com/support
24
• Online accounts
account. Go to your account for information on how to manage the
account, and how to use security features.
•
Applications—Install third party applications from trusted sources
only. Applications can have access to private information such as call
data, location details and network resources.
If you have further questions regarding how the use of your mobile device
may impact your privacy or data security, please contact Motorola at
privacy@motorola.com
Use & Care
Use & Care
To care for your Motorola product, please keep it away from:
—Some products provide a Motorola online
, or contact your service provider.
liquids of any kind
Don’t expose your product to water, rain, extreme humidity,
sweat, or other moisture. If it does get wet, don’t try to
accelerate drying with the use of an oven or dryer, as this may
damage the product.
extreme heat or cold
Avoid temperatures below -10°C (14°F) or above 60°C (140°F).
25
microwaves
Don’t try to dry your product in a microwave oven.
dust and dirt
Don’t expose your product to dust, dirt, sand, food, or other
inappropriate materials.
cleaning solutions
To clean your product, use only a dry soft cloth. Don’t use
alcohol or other cleaning solutions.
shock and vibration
Don’t drop your product.
Recycling
Recycling
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as
chargers, headsets, or batteries) with your household waste, or in a fire.
These items should be disposed of in accordance with the national collection
and recycling schemes operated by your local or regional authority.
Alternatively, you may return unwanted mobile devices and electrical
26
accessories to any Motorola Approved Service Center in your region. Details
of Motorola approved national recycling schemes, and further information on
Motorola recycling activities can be found at:
recycling
www.motorola.com/
Packaging & Product Guides
Product packaging and product guides should only be disposed of in
accordance with national collection and recycling requirements. Please
contact your regional authorities for more details.
Software Copyright Notice
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party
software stored in semiconductor memories or other media. Laws in the
United States and other countries preserve for Motorola and third-party
software providers certain exclusive rights for copyrighted software, such as
the exclusive rights to distribute or reproduce the copyrighted software.
Accordingly, any copyrighted software contained in Motorola products may
not be modified, reverse-engineered, distributed, or reproduced in any
manner to the extent allowed by law. Furthermore, the purchase of Motorola
products shall not be deemed to grant either directly or by implication,
estoppel, or otherwise, any license under the copyrights, patents, or patent
applications of Motorola or any third-party software provider, except for the
normal, non-exclusive, royalty-free license to use that arises by operation of
law in the sale of a product.
27
Export Law Assurances
Export Law
This product is controlled under the export regulations of the United States of
America and Canada. The Governments of the United States of America and
Canada may restrict the exportation or re-exportation of this product to
certain destinations. For further information contact the U.S. Department of
Commerce or the Canadian Department of Foreign Affairs and International
Trade.
Product Registration
Registration
Online Product Registration:
www.motorola.com/us/productregistration
Product registration is an important step toward enjoying your new Motorola
product. Registering permits us to contact you for product or software
updates and allows you to subscribe to updates on new products or special
promotions. Registration is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For warranty
service of your Motorola Personal Communications Product you will need to
provide a copy of your dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
28
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