Motorola HC700-G, HCe700-G, F4708A, F4707A User Manual

HC700-G & HCe700-G
Handheld Computers

Models F4708A (HC700-G) & F4707A (HCe700-G)

User Manual

a

HC700-G

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A

l

ab

COMPUTER SOFTWARE COPYRIGHTS 11
Document Copyrights 11
Disclaimer 11
Commercial Warranty 12
Notational Conventions 16
Equipment Authorization 16
Waste (Disposal) of your Electronic and Electric Equipment 22
Eye Safety Standard for Imager Engines 22

Trademarks 24

Internet Links 24

What is the HC700-G Handheld Computer? 1
Unpacking 4
Front Panel and Top Side Features 8
Rear and Bottom Side Features 10
Starting to Work 13
Initializing the HC700-G 13
Using the Touch Screen 14
Align Screen Procedure 16
Turning On 17
Attaching the Hand-strap 18
Windows Mobile Basics 19

Today Screen 19
Status Bar, Start Menu and Command Bar 20
Customize the Start menu 21
Status Bar Icons 21

Suspend Mode 25

Shifting to Suspend Mode 25

Handheld Computer

Models F4707A & F4708

User Manua

Copyright © 2007 Motorola All Rights Reserved.

6802983C30-A

March, 2007

Automatic shift to Suspend mode 25
Waking-up from Suspend mode 26
Waking-up From Suspend Mode 27

Turning Off 28

Turning Off When the Unit is On 28
Turning Off When th e Unit is in Suspend Mode 28

Resuming Operation 29
Critical Power Loss 29
How to Save Battery Power 30
LED Indications 31

The Status LED 31
The Application LED 32
Using the Keypad 33
Keypad Backlight 36
Screen Backlight 36
Adjusting Earpiece/Speaker Volume 37
Voice Recording 38
Resetting the HC700-G 39
Persistent Registry Reset (Clean Registry) 40

miniSD Memory Card 41

Installing a miniSD Card 41
miniSD Card Handling Precautions 42
Allocating Memory 42

Scanning Barcodes 43

Scanning with LED aimer imager 43
Bar code types 47
Capturing Images 51
Save picture in memory 53
Scanning with Laser aimer imager 54

Charging the Battery 56

First Time Battery Charge 56
Checking the Remaining Battery Power 57
Routine Battery Charge 58

6802983C30 v

Battery Replacement 58
Battery Maintenance 60
Battery Disposal 61

Updating the Software 61

Update Image 61
See how much memory is available 61
Remove programs 62
See available storage card memory 62
Automatically save files on a storage card 62
Overview of Phone 63
SIM Card Installation 63
Wireless Manager 65
Switching On the Phone 66
Starting the Phone Application 66
Answer a call 67
Emergency Call 67
Change network settings 68
Change phone settings 68
Change the ringer volume 69
Change the ring tone 69
Change the ring type 71
Change services settings 71
Enter a voice mail or text message phone number 72
Create a speed dial entry 72
Make a call using speed dial 73
Make a conference call 73
Manage calls using Call History 73
Manually select a network 74
Secure the phone 74
Set preferred networks 75
Take notes during a call 75
Display Ca ller ID 75
Block calls 75
Forward calls 76

vi 6802983C30

Use Call Waiting 76
Mute a call 76
Turn the phone on and off 77
View available networks 77
Put a call on hold 77
To put a call on hold, tap Hold. 77
Assign a ring tone to a contact 77
Copy a contact from a SIM to a device 78
Limit calls to specific area codes or phone numbers 78
Add a network 78
Turning On/Off 81
Turn wireless power on or off 82
Connect to the Internet 83
Connect to Work 84
End a connection 84
Connect to intranet URLs 85
Change an intranet URL 85
View intranet URLs 86
Add a dialing location 87
Change dialing patterns 88
Change general modem options 88
Change network card settings 89
Change server settings 89
Configure network security settings 90
Configure 802.1x authentication settings 90
Select networks 90
Enter new settings 91
Log on to network services 91
Set up a modem connection 91
Configure advanced proxy settings 92
Select a certificate 92
Set up a wireless network 93
Set up a network card 93
Set up a WAP gateway 94

6802983C30 vii

98

Change modem connection settings 94
Set up proxy server settings 95
Set up VPN server connections 95
Use dialing rules 96
Set up an automatic choice for connections 97

Overview of Bluetooth 99
Turning the Bluetooth radio On/Off 100
Overview of Bluetooth partnerships 100
Accept a Bluetooth partnership 101
Use a Bluetooth phone as a modem 101
Create a Bluetooth partnership 102
End a Bluetooth partnership 103
Make your HC700-G visible 103
Receive a B luetooth beam 103
Rename a Bluetooth partnership 104
Turn on and off Bluetooth 104
Set up a Bluetooth-enabled headset 104
Set up an outgoing Bluetooth COM port 105
Set up an incoming Bluetooth COM port 105
Overview of Bluetooth virtual COM ports 105
General 107
First time connection 107
Routine connection 108
Change the synchronization schedule 109
Connect to a PC via a cable or cradle 109
Start and stop synchronization 110
Synchronize as items arrive 110
Synchronize directly with Exchange Server 110
What happens to my information when I synchronize with multiple
computers? 111
Change which information is synchronized 111
Synchronizing Calendar, Contacts, and Tasks 112
Synchronizing documents, workbooks, and notes 112

viii 6802983C30

Synchron izi ng Outl ook E-mail 112
Synchronize a favorite link 113
Change e-mail security options 114
Exclude an e-mail address from Reply All 114
Troubleshoot an ActiveSync cable connection 115
HC700-G Diagnostics Application 117
Troubleshooting 120
Service 121
Maintaining the HC700-G 122

4 and 8 Bay Charging/Communication Cradles 123

Getting Started 124
How Does the Cradle Work? 124
Cradle Operating System 125
Cradle Basic Connections 125
Powering the Cradle 126
Cradle LED Indications 127
Resetting the Cradle 128
Mounting the Cradle 129

Personal Desktop Cradle 133

Personal Desktop Cradle - Spare Battery Status LED 134
Cradle Connections 135
Charging Temperature 136

Vehi cle Power Adapter 137

Charging Inside the Vehicle 137
Protection Fuse 138
Charging Temperature 138

HC700 Vehi cle Cradle 139

Charging the HC700-G Battery 139
Cradle Connections 140
Charging Temperature 141
Mounting the Cradle 142

USB Cable 144
Administering the Cradle Using Telnet 145

ix 6802983C30

Configuring the Cradle 148

General Menu (1.1) 149
Network Menu (1.2) 150
Event Log Configuration Menu (1.3) 151
Configuring the SNMP Agent (1.4) 152
Telnet Access Menu (1.5) 152

2.2 Event Log Interaction Menu 154

2.3 Status Menu 156

2.4 Restart Cradle 159

2.5 Set Date & Time 159

2.6 Get Cradle Log 160

2.7 Debug 160

2.8 Exit (Logout/terminate session) 161

3. Runtime Debug Information Using Telnet 162

4. Administering the Cradle Using SNMP 164

4.1 Cradle Custom MIB 166

5.Update Cradle Software: System Image and Bootrom 185

5.1 Changing the boot parameters 187

5.2 Programmin g new Image 188

6.Getting Cradle Log File 191

6.3 Getting the cradle log File over debug Serial Port 193

7. Cradle Configuration File 195

8.Cradle Double Image Mechanism 196

x 6802983C30

COMPUTER SOFTWARE COPYRIGHTS

The Motorola products described in this instruction manual may include copyrighted Motorola
computer programs stored in semiconductor memories or other media. Laws in the United States and
other countries preserve for Motorola certain exclusive rights for copyrighted computer programs,
including the exclusive right to copy or reproduce in any form the copyrighted computer program.
Accordingly, any copyrighted Motorola computer programs contained in the Motorola products
described in this instruction manual may not be copied or reproduced in any manner without the
express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be
deemed to grant either directly or by implication, estoppel. or otherwise. any license under the
copyrights, patents or patent applications of Motorola, except for the normal non-exclusive, royalty
free license to use that arises by operation of law in the sale of a product.

EPS – 34440- B

Document Copyrights

No duplication or distribution of this document or any portion thereof shall take place without the
express written permission of Motorola. No part of this manual may be reproduced, distributed, or
transmitted in any form or by any means, electronic or mechanical, for any purpose without the
express written permis sion of Motorola.

Disclaimer

The informa t ion in this document is carefully examined, and is believed to be entirely reliable.
However, no responsibility is assumed for inaccuracies.

Furthermore, Motorola reserves the right to make changes to any products herein to improve
readability, function, or design. Motorola does not assume any liability arising out of the applications
or use of any product or circuit described herein; nor does it cover any license under its patent rights
nor the rights of others.

11

Commercial Warranty

Limited Warranty

This warranty applies within the fift y (50) United States, the District of Columbia and Cana da.

MOTOROLA COMMUNICATION PRODUCTS

I. What This Warranty Covers And For How Long

MOTOROLA INC. (“MOTOROLA”) warrants the MOTOROLA manufactured Communication
Products listed below (“Product”) against defects in material and workmanship under normal use and
service for a period of time from the date of purchase as scheduled below:

HC700-G unit One (1) Year
Product Accessories One (1) Year

Motorola, at its option, will at no charge either repair the Product (with new or reconditioned parts),
replace it (with a n ew or rec ondi tione d Produ ct), o r ref und t he p urchas e pri ce of the P rodu ct dur ing t he
warranty period prov ided it is returne d in acco rdance wit h the te rms of this warranty. Replaced parts or
boards are warranted for the balance of the original applicable warranty period. All replaced parts of
Product shall become the property of MOTOROLA.

This express limited warr anty is extende d by MOTOROLA to t he original end user purc haser only and
is not assignable or transferable to any other party. This is the complete warranty for the Product
manufactured by MOTOROLA. MOTOROLA assumes no obligations or liability for additions or
modifications to this warranty unless made in writing and signed by an officer of MOTOROLA.
Unless made in a separate agreement between MOTOROLA and the original end user purchaser,
MOTOROLA does not warrant the installation, maintenance or service of the Product.

MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished by
MOTOROLA which is attached to or used in connection with the Product, or for operation of the
Product with any ancillary equipment, and all such equipment is expressly excluded from this
warranty. Because each system which may use the Produc t is unique, MOT OROLA discla ims lia bility
for range, coverage, or operation of the system as a whole under this warranty.

12

II. General P rovisions

This warra nty sets forth the full extent of MOTOROLA’s responsibilities re garding the Product.
Repair, re placement or refund of th e purchase pr ice, at MOT OROLA’s option, is t he exclusiv e remedy.
THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED
WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF
MERCHANT ABILI TY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED T O THE
DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL MOTOROLA BE LIABLE
FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS
OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR
SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING
OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH
MAY BE DISCLAIMED BY LAW.

III. State Law Ri ghts

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION OR EXCLUSIONS MAY NOT APPLY.

This warranty gives specific legal rights, and there may be other rights which may vary from state to
state.

IV. How To Get Warranty Service

You must provide proof of purchase (bearing the date of purchase and Product item serial number) in
order to receive warranty service and, also, deliver or send the Product item, transportation and
insurance prepaid, to an authorized warranty service loc ation. Warranty service will be provided by
Motorola through one of its authorized warranty service locations. If you first contact the company
which sold you the Product, it can facilitate your obtaining warranty service. You can also call
Motorola Customer Support:

1-888-877-7023 or 1-847-576-7300 (US domestic)

1-847-725-4150 (International)

V. What This Warranty Does Not Cover

13

A. Defects or damage result ing fr om use of t he Produc t in ot her th an its norma l and cus tomary man ner.

B. Defects or damage from misuse, accident, water, or neglect.

C. Defects or damage from improper testing, operation, maintenance, installation, alteration,
modification, or adjustment.

D. Breakage or damage to antennas unless caused directly by defects in material workmanship.

E. A Product subjected to unauthorized Product modifications, disassemblies or repairs (including,
without limitation, the addition to the Product of non-Motorola supplied equipment) which adversely
affect performance of the Product or interfere with Motorola's normal warranty inspection and testing
of the Product to verify any warranty claim.

F. Product which has had the serial number removed or made illegible.

G. Rechargeable batteries if:

any of the seals on the battery enclosure of cells are broken or show evidence of tampering.

the damage or defect is caused by charging or using the battery in equipment or service other than the
Product for which it is specified.

H. Freight costs to the repair depot.

I. A Product which, due to illegal or unauthorized alteration of the so ftware/firmware in the P roduct,
does not function in accordance with MOTOROLA’s published specifications or the FCC type
acceptance labeling in effect for the Pr oduct at the ti me the Produc t was initially distributed from
MOTOROLA.

J. Scratches or other cosmetic damage to Product surfaces that does not affect the operation of the
Product.

K. Normal and customary wear and tear.

VI. Patent And Software Provisions

14

MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the
extent that it is based on a claim that the Product or parts infringe a United States patent, and
MOTOROLA will pay those costs and damages finally awarded against the end user purchaser in any
such suit which are attributable to any such claim, but such defense and payments are conditioned on
the following:

A. that MOTOROLA will be notified promptly in writing by such purchaser of any notice of such
claim;

B. that MOTOROLA will have sole control of the defense of such suit and all negotiations for its
settlement or compromise; and

C. should the Product or parts become, or in MOTOROLA’s opinion be likely to become, the subject
of a claim of infringement of a United States patent, that such purchaser will permit MOTOROLA, at
its option and expense, either to procure for such purchaser the right to continue using the Product or
parts or to replace or modify the same so that it becomes noninfringing or to grant such purchaser a
credit for the Product or parts as depreciated and accept its return. The depreciation will be an equal
amount per year over the lifetime of the Product or parts as established by MOTOROLA.

MOTOROLA will have no liability with respect to any claim of patent infringement which is based
upon the combination of the Product or parts furnished hereunder with software, apparatus or devices
not furnished by MOTOROLA, nor will MOTOROLA have any liability for the use of ancillary
equipment or software not furnished by MOTOROLA which is attached to or used in connection with
the Product. The foregoing states the entire liability of MOTOROLA with respect to infringemen t of
patents by the Product or any parts thereof.

Laws in the United States and other countries preserve for MOTOROLA certain exclusive rights for
copyrighted MOTOROLA software such as the exclusive rights to reproduce in copies and distribute
copies of such Motorola software. MOTOROLA software may be used in only the Product in which
the software was originally embodie d and such sof twa re in suc h Produc t ma y not be rep lac ed, cop ied ,
distributed, modified in any way, or used to produce any derivative thereof. No other use including,
without limitation, alteration, modification, reproduction, distribution, or reverse engineering of such
MOTOROLA software or exercise of right s in such MOT OROLA software is permitt ed. No licen se is
granted by implication, estoppel or otherwise under MOTOROLA patent rights or copyrights.

VII. Governing Law
This Warranty is governed by the laws of the State of Illinois, USA.
EPS – 48759 – O

15

Notational Conventions

!

n

Throughout this publication, you will notice the use of cautions and notes. These notations are used to
emphasize that safety hazards exist, and care must be taken.

CAUTION

Indicates a potent ia ll y h aza rdous situation whic h, i f not avoided, may result i n mi nor
or moderate injury. CAUTION may also be used to alert against unsafe practices and

Cautio

property-damage-only accident hazards.

Do not proceed beyond a CAUTION until the indicated conditions are fully understood and
met.

Equipment Authorization

IMPORTANT: Unauthorized r epairs or modifications could result in permanent damage to the
equipment and void your warranty and your authority to operate this device under Part 15 of the FCC
Rules.

• FCC ID: AZ489FT7027

• Industry Canada ID: 109U-89FT7027

This Class B digital apparatus complies with Canadian ICES-003

16

Radio Frequency and Power

!

Caution

Radio Network Frequency Band Rated Power

GPRS WAN GSM 850

TX 824.2 - 848.8 MHz
RX 869 - 894 MHz

PCS 1900

TX 1850.2 - 1909.8 MHz

RX 1930 - 1990 MHz
Wi-Fi 802.11b/g W-LAN 2412 - 2462 MHz 32 mW
Bluetooth W-PAN 2402 - 2480 MHz 1 mW

1.585 W

0.794 W

Changes or modifications made in the handheld computer, not expressly approved by
Motorola, will void the user's authority to operate the equipment.

Wi-Fi Certification

This product is certified: IEEE 802.11b, IEEE 802.11g, WPA, WPA2 and EAP.

FCC INTERFERENCE

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:

(1) This de vice may not cause harmful interference.

(2) This device must ac cept any i nter ferenc e rec eived, in cludin g inte rf erenc e that may ca use undesi red
operation.

17

For detailed product s afety and RF exposure refer t o Safety and General Infor mati on l ea fl et , Motor o l a
publication Number 6802979C37.

18

DECLARATION OF CONFORMITY

Per FCC CFR 47 Part 2 Section 2.1077(a)

Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard, Plantation, FL 33328 USA
Phone Number: 1 [phone]
Hereby declares that the product:
Product Name: HC700G
Model Number: F4708A
Conforms to the following regulations:
FCC Part 15, subpart B
Class B Digital Device
Date: September 12th, 2006
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interferen ce by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

19

HC700-G (US) Transmission Modes

HC700-G contains GPRS, WLAN and BT radios.

Below please find the radios transmitting combinations:

- Simultaneous transmission of the WAN (all bands) and WLAN radios is not allowed when used in
the present configuration.

- The WAN (all bands) and Bluetooth transmitters may work simultaneousl y when used in th e present
configuration.

- The WLAN and Bluetooth transmitters may work simultaneously when used in the present
configuration.

European Union Directives Conformance Statement

The CE Mark on the product indicates that this product has been tested to and conforms
with the provisions noted within the 89/336/EEC Electromagnetic Compatibility Directive
and the 73/23/EEC Low Voltage Directive.

You can view your product's Declaration of Conformity (DoC) to Directives 89/336/EEC and 73/23/
EEC at www.motorola.com/rtte - to find your DoC, enter the product Approval Number from your
product's label in the "Search" bar on the Web site.

This product conforms with the restriction of the use of certain hazardous substances in electrical and
electronic equipment (RoHS). Please contact your supplier to view your product's RoHS information.

20

Radio Frequency and Power

!

Caution

Radio Network Frequency Band Rated Power

GPRS WAN GSM 900

880 - 960 MHz

DCS 1800

1710 - 1880 MHz
Wi-Fi 802.11b/g W-LAN 2412 - 2462 MHz 32 mW
Bluetooth W-PAN 2402 - 2480 MHz 1 mW

1.5 W

0.8 W

Changes or modifications made in the handheld computer, not expressly approved by
Motorola, will void the user's authority to operate the equipment.

HCe700-G (EU) Transmission Modes

HC700-G contains GPRS, WLAN and BT radios.

Below please find the radios transmitting combinations:

- Simultaneous transmission of the GPRS (all bands) and WLAN radios is not allowed

when used in

the present configuration.

- The GPRS (all bands) and Bluetoo th tran smitte rs may work simult aneousl y when used in the prese nt
configuration.

- The WLAN and Bluetooth transmitters may work simultaneously when used in the present
configuration.

France Indoor Only

Note: Bluetooth features and Bluetooth Class 1 power levels are not allowed for outdoor
operation in France. To avoid unlawful interference with radio si gnals, do not use the Bluetoo th
features in France unless you are indoors.

21

Waste (Disposal) of your Electronic and Electric Equipment

European Union (EU) Waste of Electrical and Electronic Equipment (WEEE)
directive

The European Union's WEEE directive requires that products sold into EU countries
must have the cros sed out t rashbin label on the product ( or the p ackage in some cases).
As defined by the WEEE directive, this cross-out trashbin label means that customers
and end-users in EU countries should not dispose of electronic and electrical
equipment or accessor ies in hous eho ld waste. Cust omers or end-us ers i n EU countr ies
should contact their local equipment supplier representative or service centre for
information about the waste collection system in their country.

Eye Safety Standard for Imager Engines

The HC700-G and the HCe700-G is manufactured with the following Imager Engine options:

- 5300 series with Laser aiming technology.

- 5100 series with light emitting diodes aiming technology.

Eye Safety Standard for 5100 Engine

1

The standard, "IEC 60825-1 Safety of Laser Products"
acceptable brightness of lasers and LEDs. This depends on how bright the LED is itself, but also how
it is arranged in a device. The Standard sets the acceptable levels of light and testing conditions for the
product. This Standard, like many others, is written by a group of technical experts and undergoes a
rigorous approval process prior to adoption. One should also note that the specifics of this Standard
assume exposure conditions and distances that present a worse case operation of the product as
compared to the typic al and inte nded operati on of this dev ice. Cla ss 1 instrumen ts are requi red to carr y
the following symbol either on the it em, or in manuals to indicate the level of safety when compared
against the Standard:

("Standard") g i ves guidelines as to the

22

The Standard also recommends that the following be included in user documentation:

!

Caution

!

n

Use of controls or adjust ments or perfor mance of proce dures other t han those speci fied herein
may result in hazardous radiation exposure.

Note: This warning states that altering the inner parts of the scanner in a way not specified in the user
guide may cause light level s to exce ed Class 1 limits . It is not an is sue when usi ng a hand hel d scann er
under normal conditions.

Eye Safety Standard for 5300 Series Engine

The standard, "IEC 60825-1 Safety of Laser Products”
acceptable brightne ss of las ers and LEDs. This depends on how brigh t the laser is itse lf, but al so how it
is arranged in a device. The Standard sets the acceptable levels of light and testing conditions for the
product. This Standard, like many others, is written by a group of technical experts and undergoes a
rigorous approval process prior to adoption. One should also note that the specifics of this Standard
assume exposure conditions and distances that present a worse case operation of the product as
compared to the typical and intended operation of this device.

The Standard also recommends that the following be included in user documentation:

Use of controls or adjustments or performance of procedures other than those specified
herein may result in hazardous radiation exposure.

Cautio

Note: This warning states that altering the inner parts of the scanner in a way not specified in the user
guide may cause light level s to exce ed Class 2 limits . It is not an is sue when usi ng a hand hel d scann er
under normal conditions.

1

("Standard") gives guidelines as to the

23

5100 engine LED Eye Safety Standard Compliance

The 5100 engine have no lasers. The 5100 engine has light emitting diodes (LEDs) that create the
aimer line and illumination. These LEDs are bright, but testing has been done to demonstrate that the
engine is safe for its intended application under normal usage conditions.

The 5100 engine is certified as Class 1, the safest level. This level includes relatively dim indicator
LEDs and other sources that are brighter than the 5100 engine. This means the engine is safe under

reasonably fores eea ble conditions of op er ati on

2

. The use and conditions of operation are : the devic e is

aimed at a bar code, and the LED aimer and il lumi nat io n pattern are activated. You may be exposed to
optical radiation for short periods without negative effects but, as with any light source, you should
avoid looking into the beam.

1. A copy of the Standard may be found at http://www.iec.ch.

2. Refer to IEC 60825-1 Ed 1.2, section 8.2.

Trademarks

SD® is a registered trademark of SanDisk Corporation.

®

Microsoft
Corporation in the United States and/or other countries.

Windows® and ActiveSync® are either registered trademarks or trademarks of Microsoft

The Bluetooth

TM

trademarks are owned by their proprietor and used by Motorola, Inc. under licens e in

the U.S. and other countries.

MOTOROLA and the Stylized M Logo are registered in the U.S. Patent and Trademark Office. All
other product or service names are the property of their registered owners. © Motorola, Inc. 2007.

Wi-Fi and the Wi-Fi CERTIFIED logo are registered trademarks of the Wi-Fi Alliance.

Internet Links

This manua l contain link s to Motorola a nd third party web sites. P lease note that internet li nks are
subject to change.

24

CHAPTER 1 Welcome

Welcome to the world of Motorola digital wireless communications! We are pleased that you have
chosen the Motorola HC700-G GSM wireless Handheld Computer.

The HC700-G unique functiona li ty and features make this st at e- of- th e-a rt device, superior for us e i n a
wide range of data collection and management applications.

This manual covers the operations and use of the HC700-G. However, evaluation of the HC700-G
performance can be fully achieved by referring to Microsoft

®

Windows® Mobile 2003 or 5.0

documentation and by using the demo software applications provided with the HC700-G.

What is the HC700-G Handheld Computer?

The HC700-G is a rugged handheld computer, designed for field applications where Automatic
Identification and Data Capture (AIDC) is required.

The HC700-G serves as a Personal Digital Assistant (PDA), running Microsoft® Windows® Mobile
2003 or Windows® Mobile 5.0 operating system (depends on your device option). The unit enables
the installation and access to mobile applications based on Microsoft.NET Compact Framework 2.0
technology.

The HC700-G has two models: the HC700-G model is the USA version and the HCe700-G model is
the European/Asian version. This manual refers to all models as HC700-G.

1

Welcome

Wireless communication enables access to the outside world through Global System for Mobile
communication (GSM), General Packet Radio Service (GPRS) and 802.11b/g Wireless Local Area
Network (WLAN, Wi-Fi

TM

).

Data exchange with peripheral wireless equipment can be established through Wireless Personal Area
Network (WPAN) using Bluetooth® radio. Personal wireless equipment may include printers and
body-worn devices (Bluetooth earpiece is not supported).

The unit contains a built-i n imager ( camera), c apable of capturing pictu res (such as signatu res on pap er
forms) and reading one of the following barcode options: 1D or 1D and PDF or all 1D and 2D.

When docked in a Personal Desktop Cradle, the HC700-G supports full RS232 and USB (1.1 Client)
serial communication with a host computer (USB via Microsoft® ActiveSync®) or a dial-up modem.
Ethernet connection can be established through 10/100 base T interface via multi-bay communication
cradles.

The HC700-G is equipped with a QVGA 3.5 inch transflective TFT display, built to withstand high
impact. Display backlight is designed to enable clear screen visibility under varied light conditions.

A touch-screen enables easy on-screen menu navigation, in addition to using keypad navigation. The
keypad uses an adjustable backlight illumination, designed for low-light working conditions.

The HC700-G is powered by an 1800 mAh 7.2V Lithium-Ion battery pack. The battery is fully
recharged within four hours when the HC700-G is docked in a cradle.

A drained battery can be replaced without data loss from the HC700-G memory. A built-in power
source, ind ependent of the battery pack, maintains the data in the HC700-G memory for at least 30
minutes until a charged battery is placed.

The HC700-G may use a range of Motorola accessories for communications and power charging.

The Personal Desktop Cradle is designed for office use of the HC700-G. The 8- and 4-bay charging/
communication cradles (HCC700-8, -4) provide multi-bay docking in large operations. The Vehicle
Cradle (HCV700) is used for the mobile applications of the HC700-G, allowing charging while
driving.

For detailed operation and installation of each accessory, refer to “Accessories” on page 123.

2

What is the HC700-G Handheld Computer?

3

Welcome

Unpacking

The HC700-G basic package includes the following items:

• HC700-G

• 7.2V Lithium-Ion battery pack

• Hand-strap

• Tethered stylus

• Quick Start Guide, Motorola P.N. 6802981C55

• Safety and General Information leaflet, Motorola P.N. 6802979C37

Optional items include:

• Personal Desktop Cradle with USB, RS232 pass through and spare battery charging

• 4-slot Communication Cradle with RS232 and Ethernet ports

• 8-slot Communication Cradle with RS232 and Ethernet ports

• Vehicle Cradle with USB and RS232 pass through

• Vehicle Power Adapter 12V, quick disconnect

• Serial Cables DB25, DB9, quick disconnect

• Travel Charger 220/110Vac

• Belt/Shoulder Holster without shoulder strap

• Spare Stylus Pack of 5

• Spare Tethered Stylus Pack of 5

• Spare Hand Strap User replaceable

• 7.2V Lithium-Ion spare battery pack

Carefully unpack eac h it em fr om th e shipping carton. Check al l i te ms for shi ppi ng d amage, and check
that you have received all items ordered.

Note: Retain the original carton packaging in the event that the HC700-G should need to be returned
for service.

The HC700-G is shipped with a plastic film, protecting the screen. Before usage, remove the film and
use a soft cloth to bu ff the screen. A clean screen ensures smoot h gl i ding of the stylus over th e surface.

4

Unpacking

5

Welcome

6

CHAPTER 2 HC700-G Featur es

7

HC700-G Features

Front Panel and Top Side Features

1. Imager Window - the HC700-G

imager is a digital camera that cap­tures bar codes and images such as
signatures and pict ures. The HC700-G
has optional image r with the f ollowing
bar code decoding options: 1D ( linear)
and 2D such as Datamatrix and
PDF417. Please See “Eye Safety Stan-

13

dard for Imager Engines” on page 22.

2. Stylus - The stylus is used to tap and

12

write on the touch scree n. The stylus is
linked by a t hread to a clip that con­nects to the hand-strap.

3. Power Button with Status LED - used

to turn on/off, shift to suspend and
reset the HC700-G.

4. Earpiece/Speaker Volume Keys -

phone/playback volume control.

5. Left Scan/Picture Key - scanner or

imager activation key for left hand
users. In Suspend mode, pressing this
key wakes-up the HC700-G from sus­pend.

6. miniSD Memory Card Compartment -

11
10

expansion slot for optional memory.

7. IrDA Window - enables data exchange

9

with IrDA-enabled devices such as:
laptops, printers and other HC700
devices. The maximum speed is
115kbps. (The current models do not

FIGURE 1. HC700-G - Front Panel and Top Side Features

support IrDA communication).

8. Speaker - integrated speaker for sound playback (The current models do not support Phone sound).

9. Keypad

1

2

3

4

5

8

6

7

8

Front Panel and Top Side Features

10. Main Scan/Picture Key. In Suspend mode, pressing the SCAN key wakes-up the HC700-G.

11. Microphone - integrated microphone that provides audio input for phone and voice recording.

12. Application LED - programmable indication LED.

13. Earpiece - integrated audio earpiece when using the HC700-G as a phone.

9

HC700-G Features

Rear and Bottom Side Features

1. Bluetooth addre ss i dentification label -

This label can be scanned by other
Bluetooth enabled device in order to
establish Bluetooth link with your

HC700-G.

2. T ether ed Stylus Compar tment - storage

place to hold the stylus when not in
use.

3. Voice Recording Button.

4. Right Scan/Picture Key - scanner/

imager activation key for right hand
users. In Suspend mode, pressing on
the Scan/Picture key wakes-up the
HC700-G from suspend.

5. Hand-strap with tethered Stylus-

adjustable hand strap. The strap can be
detached from the unit to access the
battery or the SIM card compartment
(The SIM card compartment is inside
the battery compartment).

6. Battery Pack - the Li-Ion battery snaps

into the a recessed area on the back
side of the HC700-G.

7. Access Door to the miniSD Memory

Card compartment (side view ).

8. IrDA Window - side view (This model

does not support IrDA communication)

9. Cradle Interface Connecto r - 19 pins

connector. When connected to a power
source, the HC700- G battery is cha rged
via this connector. The connector also
enables the following communication
connections: full serial RS232, USB

1.1 and Ethernet 10/100.

1

3

4

5

6

7

8

9

FIGURE 2. HC700-G - Rear and Bottom Side Features

10

2

10

Rear and Bottom Side Features

11

HC700-G Features

12

CHAPTER 3 S tarting to Work

!

Caution

Starting to Work

The HC700-G is shipped with a plastic film used for protecting the screen and the IrDA window.
Before usage, remove the protective film from the screen and the IrDA window.

To avoid damage to the screen, do not use a sharp object to remove the protective
film. Use a soft cloth to b uf f the scree n - a cl ean scree n ensur es s mooth gli di ng of th e
stylus over the surface.

Initializing the HC700-G

The HC700-G boots-up when placing the battery inside the battery compartment.

1. Insert the battery, bottom end first, into the battery compartment (see Figure 3).

2. Carefully, press the battery top downward until it clicks and locks in place.

2

1

Battery compartment

FIGURE 3. Battery Installation

13

Starti ng to Work

The Motorola logo will show on the screen for about 30
seconds and Windows Mobile screen will appear.

The Windows Mobile scree n will instr uct you to tap on the
screen and to follow the Align Screen procedure (touch
screen calibration).

Using the Touch Screen

FIGURE 4. Motorola logo screen

Use only the included styl us or you r finge r, depends on which method is the a ppropr iate. Fo r exampl e,
use your stylus to enter information, navigate through menus or when greater accuracy is required.
Your finger can be used to tap on large areas such on-screen buttons.

Use the stylus as a computer mouse to manage items and enter information.

• Tap once with your stylus on the screen to: open applications, type text, drop-down a menu, select
an item, close a screen, activate an on-screen button.

• Tap and hold your stylus on the screen to: pop-up a list of options available for that item. On the
pop-up menu, tap once to select an option.

• Hold the stylus presse d on an item, dra g the item and drop : move se lecte d tex t betwee n applic ations

• The tip of the threaded stylus should be replaced when the stylus no longer slide smoothly on the

screen.

14

Using the Touch Screen

Motorola recommends using a screen
protector to minimize wear and avoiding
damage. A screen protector is applied to
the HC700-G screen surface.

Screen protector provides:

• Scratches and marks protection

• Tactile feel when writing or tapping on

the screen

• Chemical resistance

• Glare reduction

For quick and easy application of the
screen protector, perform the following
(see Figure 5):

1. Clean the screen.

2. Peel the transparent film.

3. Locate the film on the scre en so that the

adhesive tape side faces the screen.

4. Use any plast ic card t o attac h the fil m to

the screen.

1

2

3

4

FIGURE 5. Screen protector

15

Starti ng to Work

Align Screen Procedure

You are prompted to align the screen b y tappi ng the cross five times (s ee Figu re 6). Use onl y the s tylus
supplied with your HC700-G. Make sure t o tap at the cen ter of the ta r get to ensur e accurat e calibra tion.
Press the stylus firmly once and release.

FIGURE 6. Align Screen

Remember, yo u can always re-align t he screen b y tapping Start > Settings > System tab > Scr een or by
holding down the <SHIFT> and <SP> and <C> keys.

Once screen alignment has ended, the Today screen is displayed (see Figure 7).

Tap for Start Menu

FIGURE 7. Today Screen

16

Turning On

The Today screen shows a summery of important information regarding your daily activities and
serves as a start point for operating the HC700-G. When working with the HC700-G, you can always
display the Today screen by tapping Start Menu > Today.

Turning On

Whenever the HC700-G screen is off, press the Power Button (see figure below) to turn on the HC700­G and resume operation.

Power Button

FIGURE 8. HC700-G - Power Button

The Power button i s dis abled whil e the HC700-G i s in cradl e or connect ed to an exter nal p ower so urce.

Important: Do not press the Power But ton whe n the HC70 0-G is out of the cr adle and the S ta tus LED
(inside the Power button) illuminates red.

17

Starti ng to Work

Attaching the Hand-strap

The HC700-G has an adjustable hand-strap which enables to hold the unit for extended periods and

®

provide ease of use. The strap is made of flexible material with Velcro

To attach the hand-strap to the back of the HC700-G, perform the following:

1. Turn ov er t he HC700- G to v iew the back s ide a nd ins ert the U shap ed cl ip of the hand- strap into the

notches on the imager housing (see Figure 9).

2. Attach the buckle end of the strap through the cavity located next to cradle interface connector.

3. To adjust the handstrap: release the Velcro patches and adjust the length of the strap. The strap can

be extended in a range of 4.9 to 7.4 inches.

1

attachment patches.

2

18

FIGURE 9. Attaching the hand-strap

Windows Mobile Basics

Windows Mobile Basi c s

Today Screen

When the HC700-G powers-on for t he f ir st ti me, you see the Today screen. The Today screen shows a
summery of important infor mation rega rding your dai ly act iviti es and ser ves as a s tart point f or set ting
and operating the HC700-G. When working with the HC700-G, you can always display the Today
screen by tapping Start > Today.

Figure 10 displays the structure of the Today screen.

FIGURE 10. Windows Mobile - Today Screen

19

Starti ng to Work

Status Bar, Start Menu and Command Bar

The status bar is located at the top of the screen. The status bar displays the communication process,
power status and curr ent time.

The Start menu enables you to switch between programs and close screens. The Start menu is divided
into three sections: the upper sec tion is a li st of preset pr ograms that constantl y show on the menu. You
can customize this section of the menu by tapping Start > Settings > Menus. The mid section shows a
list of the most recently used programs. The lower section is used for the entering the HC700-G
Programs folder and Setting the device.

FIGURE 11. Windows Mobile Today Screen

Customize the Today Screen

1. Tap Start > Settings > Today.

2. On the Appearance tab, select the desired theme for the background of the Today screen.

3. On the Items tab, select the items you want to appear on the Today screen.

20

Windows Mobile Basics

Customize the Start menu

You can choose which items appear in the Start menu.

To customize the Start menu, perform the following:

1. Tap Start > Settings > Personal tab > Menus.

2. Select the ch eck boxes of the it ems you want t o appear i n the S tart menu. You can select up to seve n

items.

Tip: You can also create folders and s hor tc uts to appear on the Start menu. In ActiveSyn c on your PC,
click Explore. Double-click My Windows Mobile-Based Device, click Windows, click Start Menu,
and then create the folders and shortcuts that you want. You will see the added items after you
synchronize.

Status Bar Icons

Status indicator icons are displayed at the top and bottom of the screen, and on the Today screen. You
can tap an icon to open the associated setting or program.

Indicator Meaning

New e-mail or text message (SMS)

New voice mail

New instant message

Voice call

Voice call in progress

Data call in progress

21

Starti ng to Work

Calls are forwarded

Call on hold

Missed call

Battery level

Low battery

Battery charging

No battery

22

Signal strength

No signal

Roaming

Sync error

Radio off

Radio connected

Speaker on

Windows Mobile Basics

Speaker off

Bluetooth on

Wi-Fi on

Wi-Fi data call

23

Starti ng to Work

24

CHAPTER 4 Using the HC700-G

Suspend Mode

Shifting to Suspend Mode

To manually shift to Suspend mode - while the H C700-G is turned on, momentarily press the Pow er
Button (se e Figure 1).

In Suspend mode, the battery power is conserved by automatically turning off the display and the
computer sections of the HC700-G. During Suspend mode the display turns off and the status LED,
inside the Power button, slowly flashes green.

Use Suspend mode as often as possible during daily use to conserve battery power. During Suspend
mode, the Bluetooth radio continue to operate. If Bluetooth communication is active, the Status LED
inside the Power button repeatedly performs a sequence of three fast green flashes and pause.

Note: Manually shifting to Suspend mode is disabled when the Bluetooth radio is communicating.

Automatic shift to Suspend mode

For power saving, the HC700-G will automatically turn to Suspend after a time-out of 1 minute
(default).

Note: Active communication will prevent automatic entering to suspend mode.

T o co nfi gure the ti me d urati on befo re the HC700 -G ente rs Suspend mode, tap S tart Menu > Settings >
System > Power > Advanced. The time-out duration can be set from 0 to 5 minutes, when the HC700-

25

Using the HC700-G

G is powered by an external power charger, or from 0 to 1 minute when the HC700-G is running only
on battery power (see Figure 12).

FIGURE 12. Configuring time-out for entering Suspend mode

Important:

• The HC700-G does not ente r automatically to Suspend mode while in the cradle

• The Power button is disabled while the HC700-G is in the cr adle

• When the HC700-G is communicating in the cradle, automatic Suspend is disabled

Waking-up from Suspend mode

To wake-up the HC700-G from Suspend mode - momentarily press the Power button. When the
HC700-G resumes operation, it returns to the last program screen shown prior to entering Suspend
mode.

Operation is also resumed when performing one of the following activities:

• Inserting the HC700-G into the cradle

• Pressing one of the Scan/Picture keys (see Figure 2)

• When the HC700-G shows an alarm indication

Note: Tapping on the touch screen or pressing a keypad key does not wake-up the HC700-G.

26

Suspend Mode

Waking-up From Suspend Mode

To wake-up the HC700-G from Suspend mode - momentarily press the Power Button. When the
HC700-G resumes operation, it returns to the last program screen shown prior to entering Suspend
mode.

Operation is also resumed when performing one of the following activities:

• Inserting the HC700-G in to the cradle

• Pressing one of the Scan/Picture keys

• Connecting or removing the USB cable to/from the external connector

• Connecting power to the Cradle Interface Connector

• The HC700-G generates an alarm indication

Note: Tapping on the touch screen or pressing the keypad keys does not wake-up the HC700-G.

27

Using the HC700-G

Turning Off

Turn off the HC700-G when not in use for long duration and when charging is not available.

Important: When the HC700-G i s out of the cradl e, do not at tempt to t urn of f the unit wh en the S tat us
LED (inside the Power button) shows red. Pressing the Power button when the Status LED shows red
(system initialization), may cause damage to the operating system.

Turning Off When the Unit is On

If the unit is turned on (the screen is on), perform the following: Hold down the Power button for at
least four seconds until the screen turns off - the Status LED should be off.

The HC700-G will store the information of the last used program screen and will turn off. No
information will be los t from the mem ory. Once turned on again, the HC700-G will return to the last
program screen that previously used.

Turning Off When the Unit is in Suspend Mode

If the unit is in Suspen d mode (the screen is off and the Status LED flashes green), perform the
following:

1. Resume operation by momentarily pressing the Power button.

2. Wait for five seconds.

3. Hold down the Power button pressed for four seconds until the screen turns off.

28

Resuming Operation

Resuming Operation

Whenever the HC700-G screen is Off, press the Power Button to resume operation.

Important: When the battery is critica lly dra ined, oper ation can not be r esumed b y pressi ng the Power
button. The HC700-G automatically turns off the screen and Status LED. The unit maintains its
memory content until charged again.

To resume operation, place the HC700-G for charging or replace battery.

Critical Power Loss

Critical power loss may happen when the battery is suddenly removed from the HC700-G during
operation, or when the power level of the battery becomes critically low.

In such event, the HC700-G enters a Sleep mode and uses its internal backup power to salvage it's
memory content for the coming 5 min utes. In S leep mode t he HC700-G shuts-down and looks idle - a ll
keys, buttons and LEDs are Inactive.

Note that the critical power loss does not happen while the HC700-G is docked in a cradle or
connected to any external power supply.

How to resume from critical power loss

Perform one of the following steps to resume from cri tical power loss:

1. Place a charged battery inside the HC700-G and momentary press the Power button.

2. Dock the HC700-G inside a cradle for charging.

If the HC700-G resumes from crit ical power l oss within 5 minu tes, the display wil l return t o the screen
shown before losing power and you may continue working.

If the HC700 - G is left for m ore than 5 minutes, Cold re set (See “Cold Reset” on page 39.) will be
performed. During Cold reset, the status LED, ins i de the Power button, illuminates red for about 6

29

Using the HC700-G

seconds – do not remove the batte ry. Following Cold reset, the red LED turn s of f an d th e Today screen
shows.

How to Save Batte ry Power

Use the following guidelines to save battery power:

• When not in use, dock the HC700-G in a cradle or connect to any power source

• Set the HC700-G to turn off automatically after a short period of non-use

• Manually, turn off the HC700-G when not in use for a long time

• Set the backlight to turn off after a short period of non-use

• Turn off all wireless radios when not in use

30

LED Indications

LED Indications

The HC700-G has two LED indicators. The Status LED indicates power related status. The
Application LED is an applica tion notif icat ion LE D. This LED is desi gned to be programe d accordi ng
to specific requirements.

The Status LED

The status LED, located inside the Power Button
(see Figure 13), may show three colors to indicate

(inside the Power Button)

the HC700-G power status.

The Status LED indications are not identical and
have different meaning when the HC700-G is used
outside of the cradle and when docked in the cradle.

Status LED indications when HC700-G is used outside of the cradle

The Status LED indications, when HC700-G is used

FIGURE 13. Status LED

outside of the cradle, are listed in Table 1 .

TABLE 1. Status LED indications when HC700-G is used out of the cradle

Status Description

Slowly flashing green HC700-G is in Suspend mode
Fast flashing green wi th off

HC700-G display is off

interval
Steady red for 6 seconds HC700-G is resuming from critical off or power off.

Important!: to avoid system failure, do not remove the battery when the
LED illuminates steady red.

Status LED

31

Using the HC700-G

Status LED indications when HC700-G is docked inside the cradle

The Status LED indications, when HC700-G is docked inside the cradle, are listed in Table 2

TABLE 2. Status LED indications when HC700-G is docked in the Cradle

Status Description

Steady red Battery is charging
Steady green Battery is fully charged
Flashing amber 1. Battery temperature is out of range - battery charging has stopped. Charging

will resume when battery temperature is within range.

2. Battery Voltag e is out of range (drained battery). T he cradle will attempt to
initiate charging for 20 minutes and than stop if unsuccessful.

Flashing red/green Charging error/defective battery.

Remove the HC700-G from the cradle and dock it back again.
If the LED begins to flash red/green, within 20 minutes, replace the battery.

The Application LED

The Application LED (see Figure 14) may be used for any
kind of application notification. For example; the LED may
show communication indication when the application
establishes connection with a host computer or indicate an
alert that needs to be handled. For more information, refer to
your software application guide and to the HC700-G
Software Development Kit (SDK).

The Softwa re Developme nt Kit (SDK) in formation can be
found at: https://developer.motorola.com/.

32

Application LED

FIGURE 14. Application LED

LED Indications

Using the Keypad

The HC700-G keypad enables the user to enter both alphabetic and numeric data to the software
application. However, since the keypad can only contain a limited number of keys, some special keys
are assigned to perform spe cial task s that are usu ally found on full -size compu ter keyboar ds. These are
produced using a combination of the existing keys on the HC700-G keypad.

Two sets of keys exist on the HC700-G:

1. Keys active when in Alphabetic mode, which are those seen on the overlay of the HC700-G key-

pad.

2. Keys active when in Shift or Functi on mode whi ch ar e tho se se en next to e ach ke y on t he HC700- G

keypad panel.

Press the

<SHIFT> key to toggle between the Al phabet ic an d Numeric keypad modes. Figure 15 shows

the HC700-G keypad and Table 3 describes the HC700-G key assignments.

4-Way Navigation Key

Application Key

TAB/Send Key

Function Key

Main Scan/

Picture Button

Backspace Key

Enter Key

Escape Key

End Key

Shift key

Space Key

FIGURE 15. HC700-G Keypad

33

Using the HC700-G

Key assignment

The key assignment of the HC700-G keypad is listed in Table 3 .

TABLE 3. HC700-G - Key Assignment

Key Function

TAB

ESC

Use the <TAB/Send> key to make & answer phone calls. The key also serves as
<TAB> key when editing text.

Use the <Esc> key to exit from a menu or an application.

The <End> key turns the phone off and ends a call.

The

Main Scan/Picture Button is used for scanning bar codes and taking pictures (refer

to “Scanning Barcodes” on page 43).
The 4 Way Navigation key is used for screen na vi gat ion. The <Up arrow> and <Do wn

arrow> keys are used to scroll up and down. The <Right arrow> and <Left arr ow> are
used for horizontal navigation between action buttons and entry fields.

The <ENT> key is used to continue to the next field/screen (i.e., continue processing).

The <SP> key enables entering blank space(s) wi thin a text field. The <SP> key is
active only on those text entry screens which contain fields that allow spaces to be
entered.

34

The <BKSP> key moves the cursor to the previous character in the field, and while
doing so, erases the character. Any remaining characters to the right of the cursor are
shifted to the left. If there are no more characters to erase, the unit beeps. The <BKSP>
key is only active on data entry screens.

The Function <Fn> key changes the alphabetic keypad to preset function keys. For
example, the <A> key in <Fn> mode becomes <F1>. Pressing the <Fn> key produces

the function icon on the lower Taskbar.

F

LED Indications

TABLE 3. HC700-G - Key Assignment

Key Function

When pressed once, the orange <SHIF T> key toggl es betwee n alphabe tic and numer ic
keypad modes, shifti ng betwe en let ter entr y and d igit entry. Pressing the <SHIFT> key

produces the alphabetic mode or numeric mode icon on the lower Taskbar.
For example, pressing the <SHIFT> key and then the <P> key displays the digit “8”.

Pressing the <SHIFT> again and then the <P> k ey displays the letter “P”.
Hold down the <SHIFT> key and press on any alphabet key for uppercase letter

(default mode is lowercase letters).
The <SHIFT> is also used for screen and keypad illumination page 36.

The Application <P1/P2> key functionality is set by the software application running
on the HC700-G. Use the <SHIFT> key to toggle between P1 and P2. To learn more
about these keys, consult the software appli cat ion guide.

To set the Application key functionality, go to: Start Menu > Settings > Personal >
Buttons.

N

35

Using the HC700-G

Keypad Backlight

Turning backlight on/off

• To turn on - hold down the <SHIFT> key for four seconds and release - the keypad backlight will
turn on.

• To turn off - hold down the <SHIFT> key for two seconds - the keypad backlight will turn off.

When not in use, the backlight turns off automatically. To configure the keypad illumination duration,
tap: Start Menu > Settings > System > Backlight.

Backlight adjustment

The keypad backlight can be adjusted by holding down the <S HIFT> key and pressing t he ri ght or l ef t
arrows to increase or decrease the keypad backlight.

Screen Backlight

Turning backlight on/off

• T o tur n on - hold down t he <SHIFT> for two se conds and relea se - the screen backlight will t urn on.

• To turn off - hold down the <S HIFT> for two seconds and release - th e screen backlight will turn

off.

When not in use, the backlight turns off automatically. To configure the screen illumination duration,
go to: Start Menu > Settings > System > Backlight.

Backlight adjustment

The screen backlight can be adjusted by holding down the <SHIFT> key and pressing the up or down
arrows to increase or decrease the screen backlight.

36

LED Indications

Adjusting Earpiece/Speaker Volume

You can adjust the Earpiece/Speaker volume for sound s, suc h as t he so und you hear when you make a
phone call, replay audio, scan bar codes or when you tap on the screen.

Important: Phone calls are routed only through the earpiece.

Earpiece/Speaker volume can be adjusted by one of
the following methods :

1. Using the Earpiece/Speak er Volume keys (see Fig-

ure 16):

• Press the up and down keys to incr ease or decre ase
volume during a call or when playing sound.

2. Using Speaker icon in the navigation bar:

• Tap (see Figure 17).

• Under , move the volume slider to the desired

volume level.

• Select On or Off to quickly enab le/disable vo lume.

3. Using the keypad:

• Hold down the <SHIFT> and <SP> keys

• Press the up and down arrows on the 4-Way

Navigation key.

Earpiece/Speaker
Volume keys

FIGURE 16. Earpiece/Speaker Volume keys

Speaker icon

The volume may also be adjusted in Function mode as
follows:

• Hold down the <Fn> key

• Use the <F6> key to increase or <F7> key to

decrease volume.

FIGURE 17. On-screen Volume Adjustment

37

Using the HC700-G

Voice Recording

To record sound, press the Voice Recording button - the
Notes application will run, enabling you to record and
play sounds.

To assign different functionality to this button, go to:
Start Menu > Settings > Personal > Buttons.

Voice Recording Button

FIGURE 18. Voice Recording Button

38

LED Indications

Resetting the HC700-G

You may need to reset the HC700-G; for example, you
may need to reset due to communication cut-off, or if the
operating system or the application stops responding.

If the HC700-G stops responding, perform the steps
described on the following page.

Warm Reset

Important N ote: When the H C700-G performs Warm
Reset, all re corded information remain s stored in
memory.

Hold down the <ESC> and <A> and <F> keys (see

FIGURE 19. Warm Reset - Key Combination

Figure 19) for at least 5 seconds - the Motorola logo will
show on the screen for about 30 sec onds and the n Windows Mobile desktop or application screen will
appear - the HC700-G functio ns again. Warm Reset can also be performed in the following way: go to:
Start Menu > TaskManager and tap on “Soft Res et”.

If the HC700-G still does not respond, perform “Cold
Reset”:

Cold Reset

Cold Reset restarts the HC700-G by erasing all stored
records and entries.

Do Not perform Cold Reset unless Warm Reset fails to
solve the problem.

Hold down the Power Butto n a nd <S> and <X> keys for
at least 5 seconds (see Figure 20); the HC700-G will
restart its operating system. Cold Reset can also be
performed in the following way: go to: Start Menu >
TaskManager and tap on “Cold Reset”.

FIGURE 20. Cold Reset - Key

39

Using the HC700-G

Persistent Registry Reset (Clean Registry)

The Registry is a database which stores settings and options for the Windows Mobile operating
system. It contains information and settings of all the hardware, software, users, preferences of the
HC700-G and more. For example: Whenever the initial settings of the HC700-G are changed, or
software is installed, the changes are recorded and stored in the registry.

The Registry Reset operation is a way to return the default registry settings of the operating system
(last software image defaults).

Important note: The Registry Reset operation deletes all files from IPSM directory
cold boot the HC700-G.

Following Clean Registry the operating system automatically stores a new registry file in the IPSM
directory.

To reset the persistent re gistry, perform Cold Rese t and than, immediately, before the HC 700-G boots­up, hold down the <S > and < X> and <H> keys f or 5 seconds . The HC70 0-G wil l boot -up, showin g the
Motorola logo on the screen with the foll owing line of text on the upper left corner: “clean registry
boot ...”.

and performs

40

miniSD Memory Card

miniSD Memory Card

Note: When using the HC700-G with Windows Mobile 2003 operating system, The memory size of
the miniSD memory card is limited to a maximum of 1GB.

Installing a miniSD Card

Important: Turn off the HC700-G before removing or installing the miniSD (Secure Digital) card.

1. Use Torx T-8 tool to remove the screw that secures the access door of the miniSD card compart-

ment (see Figure 21).

2. Insert the miniSD card as shown in the figure. Verify that the card is fully inserted before closing

the access door.

3. Close the miniSD card cover and secure the screw.

4. Tap > Programs > File Explorer - and verify that the SDCard folder is shown on the root directory

of the HC700-G

miniSD Card

Access Door

FIGURE 21. miniSD Card Installation

41

Using the HC700-G

miniSD Card Handling Precautions

• SanDisk are recommended miniSD cards

• Do not bend or apply force to the miniSD card

• Do not store the miniSD card in locations subjected to high humidity or temperatures

Allocating Memory

You can allocate the HC700-G memory by setting the size of the storage and the programs memory.
You can also view the amount of memory used by running programs or storage space. To view and
allocate the memory of the HC700, go to: Start > Settings > System > Memory.

42

Scanning Barcodes

Scanning Barcodes

The HC700-G houses a digital camera (imager) that scans the most commonly used 1D and 2D bar­codes (depend on your imager option).

The HC700-G and the HCe700-G are manufactured with the following imager engine types:

• 5100 series with Lig ht Emitting Di odes (L ED) a iming t echnolo gy for 1D (li niar) bar co de sca nning.

• 5300 series with Laser aiming technology for 1D, 2D bar code scanning and image capturing.

Scanning with LED aimer imager

The HC700-G houses a digital camera (imager) that scans the most commonly used 1D and 2D bar
codes (depend on your imager options).

The HC700-G is equipped with a Light Emitting Diodes (LED) aiming technology.

Scanning bar codes

To scan bar code/capture image, perform the follo wing:

1. Run the Bcr bar code reader application: Start Menu >

Programs > Sample Applications > Bcr - the Imager-

Sample screen will show (see Figure 22).

2. Aim and hold the HC700-G at about 7 inches from the

target (see Figure 23).

FIGURE 22. ImagerSample screen

43

Using the HC700-G

.

About 7 inches from barcode

± 40 degrees

Aim the green li ght
bar at the barcode

Scan/Picture Keys

Red Ambient Light

Scan/Picture Key

44

FIGURE 23. Capturing bar codes with LED aimer imager

Scanning Barcodes

3. Press one of the Sca n/Picture keys and adju st yo ur po sition to place the emitte d gre en bar at the tar-

get - the bar code type and decode bar code will show on the screen (see Figure 24). Note that the
red light, emitted form the imager, serves as an ambient illumination.

Bar code type
Decode bar code

FIGURE 24. Scanning bar codes

Note: When adjusting your position, you may rotate the wrist left or wright and pitch by dropping or

lifting the wrist. Move back or forth from the target to capture the entire object. A successful scan is
followed by a beeping sound. The HC700-G supports 360

° omni-directional capture for easy use in

daily work. The green aiming bar can be positioned at any angle across the bar code symbol.

Key scanning concepts

There are four key concepts related to bar code reading with the HC700-G.

• Aiming

• Distance

• Motion

• Angle

45

Using the HC700-G

Aiming

The HC700-G supports 360° omni-directional capture for easy use in daily work. The aiming pattern
can be positioned at any angle across the bar code symbol, as shown in the figure below.

FIGURE 25. Capturing bar codes - aiming

A green bar of light assists with aiming the device. For wide linear bar code, the green bar should
cover at least 3/4 of the bar code (centered on the bar code).

Distance

The optimal range of focus is 6 to 9 inches away from the image. Actual reading distances may vary
depending on the dimensions of the bar code. Bar code printed in smaller sizes (mil size) require the
imager to be held closer to the bar code, while larger bar coded (15+ mil) re quire a grea ter distance
from the bar code to the imager.

Note that when the HC700-G is held closer to the bar code the aiming pattern appears smaller and
when held farther from the bar code it appears larger. Bar code symbols with dense symbol elements
should be read clo ser to the HC7 00-G while l arg e bar HC700- G with lar ger symbol eleme nts shoul d be
read at a larger distance (Depth-of-Focus) from the HC700-G.

Motion

The imager is simil ar to a digital camera in that it take s digit al pictu res of a bar code and uses a dvanced
software to find and decode the bar code in the captured image. Like a digital camera, the imager
should be held as still as possible when you reading a bar code.

46

Scanning Barcodes

Angle

The angle of the bar code in relation to the imager is a factor in reading performance. The device is
designed to read typical bar code over a range of side angles from about -40° to +40°.

Note: When adjusting your position, you may rotate the wrist left or wright and pitch by dropping or
lifting the wrist. Move back or forth from the target to capture the entire object. A successful scan is
indicated by sound.

Bar code types

Table 4 lists typical bar code types. The table specifies the bar code size and its effective Depth-of­Focus.

TABLE 4. lists typical bar code types

Bar code type Size Near (in) Far (in)

Code 39 15 mil 2.1 12.8
Code 39 10 mil 3.2 9 .2
Code 39 8 mil 3.5 7.6
UPC 13 mil 100% 2.1 13.2
Postnet 4.0 5.9
OCRA 12-point 2.3 9.4
OCRB 12-point 2.5 10.4
PDF417 ECL4 10 mil 3.1 9.0
PDF417 ECL4 8 mil 3.3 8.0
PDF417 ECL4 6.6 mil 4.5 6.2
MaxiCode 35 mil 2.0 13.0
DataMatrix (ECC200) 15 mil 2.3 10.2

47

Using the HC700-G

Sample bar codes

Use the following bar code samples, shown in Table 5 , to experiment scanning and decoding.

TABLE 5. Sample bar codes

Bar code type Bar code sample

UPC A

CODE 93

EAN 8

Interleaved 2 of 5

EAN 13

48

Scanning Barcodes

TABLE 5. Sample bar codes

Bar code type Bar code sample

CODE 128

CODABAR

USS-128

Code 39

PLESSEY

UCC/EAN 128

@1234567@

49

Using the HC700-G

TABLE 5. Sample bar codes

Bar code type Bar code sample

INTERLEAVED 2 of 5

2 of 5

CODABAR

PDF417

Datamatrix

50

Scanning Barcodes

Capturing Images

The HC700-G comprises of a compact camera that can tack snapshots of digital images such as form
signatures, picture s etc. and st ore the ima ges insid e the HC700-G. The captured i mages are st ored in an
industry-standard file formats such as TIF, BMP, JPG, Compressed TIF and Binary TIF.

The following steps demonstrate appropriate signature capture:

1. Run the Bcr bar c ode reader appl icatio n by tapping : S tar t Menu > Pr ogr ams > Sample Appl ication s

> ImagerSample.

2. To demonstrate a signature capture, print and use the Signature Capture Form (see Figure 26).

3. Hold the HC700-G 6 to 9 inches from the form, so that the signature and the bar code are in the

imager’s field of view.

FIGURE 26. Capturing Images -Signature Capture Form

4. Tap the Get Signature Icon on the toolbar of the ImagerSample application (see Figure 27).

FIGURE 27. ImagerSample Application Toolbar

51

Using the HC700-G

5. Position the green aiming bar between the signature and the bar code (see Figure 28). The HC700-

G identifies the signature area, using the bar code on the lower part of the form as reference point.
To capture again, use one of the HC700-G scan buttons.

FIGURE 28. Capturing Images - Aiming

6. Upon successful capt ure, t he HC700-G gen erate s a sound

indication and the signature image is displayed on the
screen. Both, the sou nd indi cati on and i mage must appea r
to indicate a successful scan. The software will automati­cally correct for slight amounts of misalignment of the
scanned form.

Assuring High Quality Image Capture

T o as sur e opti mal qual ity of the ca ptured image, u se black o r
blue pen with a stroke thickness of at least 10 mil (a medium
tip pen will satisfy this requir ement). Do not use a pen with a
fine tip.

52

FIGURE 29. Capturing Images - Aiming

Scanning Barcodes

Scanning Tips

• Shade the scanned form with your body before capturing the signature. Shading of the form will
produce most satisfactory results than no shading at all.

• When outdoors the green aiming bar light may not be visible

• The image presented on the screen generally shows with lower quality than the one stored on the

HC700-G and sent over to the server.

Save picture in memory

After an image had been captured you may want to save it directly in the memory.

1. From the program tool bar, tap File > Save As...> Options.

2. Type the name of picture, select the location (Main memory, RAMDISK, Storage card), folder and

picture file format.

3. Tap Save.

FIGURE 30. Status icon of remaining Battery Power

53

Using the HC700-G

Scanning with Laser aimer imager

To scan a barcode or capture an image, perform the following:

1. Run the Bcr barcode reader application: Start Menu -> Programs -> Sample Applications -> Bcr.

2. Aim and hold the HC700-G at about 7 inches from the target.

Press one of the Scan/Picture keys and adjust your position to place the emitted red pattern at the
target.
Note: When adjusting your position, you may rotate the wrist left or wright and pitch by dropping or
lifting the wrist. Move back or forth from the target to capture the entire object. A successful scan is
followed by a beeping sound

About 7 inches from barcode

± 40 degrees

54

Aim the Laser pattern at the barcode

Scan/Picture Key

Scan/Picture Keys

FIGURE 31. Capturing Barcodes with the HC700-G

Scanning Barcodes

The HC700-G supports 360° omni-directional capture for easy use in daily work. The aiming pattern
can be positioned at any angle across the barcode symbol (see Figure 32).

FIGURE 32. Laser Aimer Imager - Barcode Capture Positions

55

Using the HC700-G

!

n

Charging the Battery

The battery is charged when the HC700-G is docked in cradle. A fully charged battery provides 10
hours of typical usage or 24 hours in Standby mode. The charging status of the spare battery is
indicated by the Spare battery Status LED.

• When not in use, always place the HC700-G in a powered cradle. Leaving the HC700­G out of the cradle may drain the battery, causing memory lost from RAM

Cautio

Always use Motorola HC700-G original batteries and battery chargers. The HC700-G warranty does
not cover damage caused by using non-Motorola batteries and/or battery chargers.

The following sections describe the installation and charging of the battery of the HC700-G.

First Time Battery Charge

• To avoid battery damage, the battery must never be allowed to remain totally drained
for over a period of one week

New batteries are shippe d par ti al ly charged. Charge the bat ter y before using the HC700-G for the fi rst
time.

1. Insert the battery, bottom end first, into the battery compartment.

2. Carefully, press the battery top downward until it clicks and locks in place.

3. Place the HC700-G inside the cradle - the Status LED inside the Power button shows steady red.

Charge the battery until the status LED shows steady green.

The HC700-G cradle char ges the battery most ef fectivel y when it is a t room tempe rature [app rox. 68° F
(20°C)]. The ambient temperat ure ran ge duri ng batte ry char gi ng shoul d be 32°F

to 95°F (0°C to 35°C).

56

Charging the Battery

Checking the Remaining Battery Power

T o t he stat us of the rema ining ba tter y power is s hown as an icon on th e upper statu s bar an d pops- up as
a message at the bottom of the screen (see Figure 33).

Battery Power Low

FIGURE 33. Status icon of remaining Battery Power

Battery Power Very Low Sufficient Battery Power

However, to view the accurate power level, tap: Start Menu > Settings > System > Power. The status
of the remaining battery power will show as a bar (see Figure 34).

FIGURE 34. Remaining Battery Power Bar

57

Using the HC700-G

n

Routine Battery Charge

The battery is fully charged after four hours. During the charge, the Status LED inside the Power
Button shows steady red and turns green when charging is completed.

Do not store the HC700-G for more than two weeks with battery installed. Storing the

!

Cautio

HC700-G with battery installed for more than two weeks without charging may damage
the battery.

Important: The battery will not charge if the HC700-G is not properly docked in the cradle.

Battery Replacement

When the battery’s capacity is critically low, the HC700-G automatically enters "Critical Low Battery"
state and shuts down all functions (the screen turns off) to preserve the data in its memory. The
HC700-G allows you to replace batteries without losing information stored in its memory. To avoid
losing data stored in the memory, a charged battery must be installed within 30 minutes.

To replace a battery perform the following steps:

1. Make sure that the HC700-G is powered off (See “Turning Off” on page 28.).

2. Remove the HC700-G hand-strap.

3. Press the battery snap on the battery (see Figure 35) and pull away the battery from the HC700-G.

4. Insert a fresh b attery, bottom end first, into the batt ery compartment.

5. Carefully, press the battery top downward until it clicks and locks in place.

58

Charging the Battery

6. Press the Power Button - the HC700-G is now ready for use.

Battery Snap

Hand-strap

Battery Co mpartment

FIGURE 35. Battery Installation and Removal

Battery Safe ty

The battery or HC700-G may carry warning symbols, defined as follows:

Important safety information will follow.

Your battery or HC700-G should not be disposed of in a fire.

To prevent injury or burns:

• USE ONLY SPECIFIED BA TTERIES AND CHARGERS - RISK OF EXPLOSION IF BATTERY
IS REPLACED BY AN INCORRECT TYPE!

• DO NOT DISPOSE OF ANY BATTERIES IN FIRE, AS THEY MAY EXPLODE!

• DO NOT PUNCTURE OR ALLOW METAL TO CONTACT THE BATTERY CONTACTS

• DO NOT DISPOSE OF IN WATER

• DO NOT DISASSEMBLE

59

Using the HC700-G

!

Caution

!

n

Battery Maintenance

The performance of the battery depends on the way the battery is treated. Therefore, to comply with
Motorola Warranty for batteries and to assure high performance and a long life for the rechargeable
battery, please read and follow the battery maintenance instructions described in the following
sections.

Battery Storage

Batteries which have already been charged and then stored for more than two months should be
recharged before use.

Do not store batt erie s ins tall ed ins ide t he HC700- G. Used batterie s must be removed fr om the
HC700-G before storage.

Use the following guidelines for battery storage:

• Before storage, the capacity level of the battery must be over 30%

• The battery must be recharged over 30% once every six months

• The battery must be stored in a dry location

• Optimal storage temperature is 68°F (20°C)

Extending Battery Life

Battery performance depends on many factors, including the temperature at which you operate your
handheld computer; the features and/or settings you select and use; peripherals attached to the
computer and other application usage patterns.

To prevent injuries or burns, do not allow metal objects to come in contact with or short-

Cautio

Batteries are expendable parts and gradually wear down and require longer charging times. This is
normal. If you charge your battery regularly and notice a decrease in usage time or an increase in
charging time, then it is probably time to switch to a new battery.

circuit the battery contacts.

60

Updating the Software

To ensure maximum service life of the HC700-G, always replace the battery with a genuine Motorola
replacement.

Battery Disposal

Batteries must be recycled or disposed of properly in accordance with local requirements. Recycling
facilities m ay not exist in all areas. Please con t act your local environm ental agency for more
information regarding proper disposal.

Updating the Software

Update Image

HC700-G enables easy update for its PIC, Bootloader and System Software sections by installing a
single file.

To update the software system perform the following steps:

1. Connect the HC700-G to your PC using ActiveSync.

2. Copy the xip.bin binary file from your PC to the \IPSM folder located on the non-volatile memory

3. Double tap on xip.bin file with update.

4. Select the file in System Update Utility window and tap the "Program Selected Files" button.

5. Follow the instructions shown on the screen until the end of upgrade procedure.

See how much memory is available

1. Tap Start > Settings > System tab > Memory.

2. On the Main tab , the a mount of memor y allo cated to fi le and da ta st orage versus progr am stor age is

displayed, as well as the amount of memory in use versus the available memory.

61

Using the HC700-G

Remove programs

You can only remove programs that you installed. Programs that come with your HC700-G cannot be
removed.

To remove a program, perform the following:

1. Tap Start > Settings > System tab > Remove Programs.

2. In the Programs in storage memory list, select the program you want to remove, and tap Remove.

3. Tap Yes. If another confirmation message appears, tap Yes again.

See available storage card memory

You can see how much memory is available on a miniSD storage card that is inserted into your
HC700-G.

1. Tap Start > Settings > System tab > Memory.

2. Tap the Storage Card tab.

Automatically save files on a storage card

In the Word Mobile, Excel Mobile, and Notes programs, you may find it helpful to save all new
documents, notes, and workbooks you create, directly on a storage card.

1. From the program file list, tap Menu > Tools > Options.

2. With a storage card inserted in the device, in the Save to box, tap the miniSD storage card to auto-

matically save new items on the storage card.

3. Tap OK.

Note: In the file or note list, the sto rag e car d symbol is displayed next to the names of file s saved on a
storage card.

62

CHAPTER 5 Using the Phone

Overview of Phone

Use GSM Phone to make phone calls, set up speed dials, keep track of calls, and send text messages.
Your wireless service provider may also provide other useful services such as voice mail, Call
Forwarding, and Caller ID.

The integrated p hone in you r device can also be use d to conne ct your d evice to an ISP or work networ k
so you can browse the Web and read e-mail. You can connect to the Internet or work network using a
cellular line.

SIM Card Installation

Before using the HC700-G as a phone, make sure that your HC700-G is equipped with a SIM
(Subscriber Identity Module) card. SIM card is a small smart card that fits inside the HC700-G. The
SIM card holds the personalized information about its user, including the network activation and even
phone book entries.

Before installing the SIM Card, turn off the HC700-G, disconnect the hand strap and remove the
battery.

To install a SIM card, perform the following steps (see Figure 36):

1. Open the SIM card door.

2. Slide the SIM card holder forward to unlock the SIM card

3. Pivot the SIM card holder up.

4. Slide the new SIM card inside the holder with the cut corner on the upper right side and the gold

plate facing down.

63

Using the Phone

5. Lower the SIM card holder and press downward to lock the SIM card holder.

6. Close the SIM card door install the battery.

7. Perform Cold Reset.

4

5

3

1

2

6

64

FIGURE 36. SIM Card Installation

Wireless Manager

Antenna icon

Before making a call, connecting to wireless network or sending files via Bluetooth, you should turn
on the wireless radio using the Wireless Manager application.

Start the Wireless Manager by performing the following:

1. Tap on the antenna icon on the status bar (see Figure

37).

2. Tap Wireless Manager to start the Wireless Manager

Application (see Figure 38).

3. T a p on th e requir ed wirele ss conn ection t o turn on /of f

the corresponding radio. Tap “All” to turn on/off all
wireless r adios.

Important: The Wirel ess LAN (W i-Fi) and Phon e radios cannot be operated simul taneously. Therefor,
when tapping All (see Figure 38), the default configuration turns on the GSM and Bluetooth radios.

FIGURE 37. Status Bar - Antenna Icon

FIGURE 38. Wireless Manager Application

65

Using the Phone

Switching On the Phone

Another way to turn on/off the GSM phone is via the radio setting application (see Figure 39). Before
making a call, you should verify that the phone radio is turned on. To turn on the phone perform the
following:

1. Tap: Start Menu > Settings > System > RadioIden > Turn Radio On.

2. Wait until the radio demonstrates a signal quality and register to your GSM network.

Quality signal

GSM network registration icon

FIGURE 39. Switching On the Phone

Starting the Phone Application

The Phone application can be started by one of the following methods:

1. Pressing the <TAB> key.

Important: the <TAB> key starts the Phone application only in Alphabetic keypad mode (use the
<SHIFT> to toggle Alphabetic/Numeric keypad). Once the Phone application appears on the
screen, press the <SHIFT> key to enable the hardware keypad of the phone.

2. Tapping Start Menu > Phone.

66

Answer a call

To answer a call, tap Answer (see Figure 40).

FIGURE 40. Answer a Call

Tips:

• When you receive a phone call, you have the option to ignore it. If you ignore the call, the phone
will stop ringing and the call er may be sent to your voic e mail, depe nding on your servic e provid er.
To ignore a call, tap Ignore.

• If you receive a call while in a call, tap Wait to place the call in Call Waiting.

• You can use other programs on your device during a call. To quickly switch back to Phone, press

TALK or tap Start Menu > Phone. Press END to end the call.

• When someone who isn't in your list of contacts calls you, you can create a contact during the call
or from Call History by tapping Menu > Save to Contacts.

Emergency Call

Your service provider programs one or more emergency phone numbers, such as 911 or 112, which
you can call.

Note: Emergency numbers vary by country. Your HC700 preprogrammed emergency number(s) may
not work in all locations, and sometimes an emergency call cannot be placed due to network,
environmental or interference issues.

67

Using the Phone

To place an emergency call:

1. If HC700 is in Suspend (screen is blank), press briefly on the Power button.

2. Tap Start and select Phone form the menu (see upper, left-hand side of the screen).

3. Dial the emergency number by tapping the on-screen keys.

4. Press the on-screen Talk key to call the emergency number.

Important Notes:

Before the call can be made, your HC700 must have t he phone tur ned on. If you dial 911 and the phone
is turned off, you will see a prompt advising you to turn on the phone – tap Yes and again tap Talk to
call the emergency number.

If your HC700 does not have a SIM card installed, you will see the following prompt:

“Unknown SIM status.

Only emergency call can be made without a PIN” – Dial again the emergency number and than tap
Talk to call emerge ncy.

Change network settings

1. Tap Start Menu > Settings.

2. Tap Phone > Network tab.

You can view available wireless networks, determine the order in which your phone accesses another
network if the current one is unavailable, specify whether you want to change networks manually or
automatically, and add a network. The current network wil l remain active un til you c hange it, lose y our
signal, or change your SIM.

Tip: to change network settings from the Phone keypad, tap Menu > Options > Network tab. The
network your device is currently using will be listed at the top of the screen.

Change phone settings

Tap Start Menu > Settings > Phone.

68

You can customize phone settings, such as the ring type and ring tone to be used for incoming calls,
and the keypad tone to be used when entering phone numbers. You can also protect your phone from
unauthorized use.

You can customize phone settings, such as the ring type and ring tone to be used for incoming calls,
and the keypad tone to be used when entering phone numbers.

Tips:

• To change phone settings from the Phone keypad, tap Menu > Options > Phone tab.

• To change phone settings from the Phone keypad, tap Menu > Options.

Change the ringer volume

As you move between loud and quiet environments
throughout your day, you may want to change the ringer
volume to suit your situation.

1. Tap .

2. Under , move the slider to the desired volume level.

Tips:

• Select On, Vibrate, or Off to quickly change both the
ringer and system volume settings.

• You can also press the VOLUME control on your device
to quickly change both the ringer and system volume
settings.

Change the ring tone

You can select a ring tone to notify you of incoming calls.

1. From the Phone keypad, tap Menu > Options > Phone tab.

2. In the Ring tone list, tap the sound you want to use.

3. From the Phone keypad, tap Menu > Options.

FIGURE 41. Change the Ringer Volume

69

Using the Phone

4. In the Ring tone list, tap the sound you want to use.

Tip: to use custom .wav, .mid, or .wma files as ring tones, use ActiveSync on your PC to copy the file
to the /W i ndows/Rings folder on your de vi ce. Then, select the s ound f rom t he Ring tone list. For mo re
information on copying files to your device, see ActiveSync Help on your PC.

70

Change the ring type

You can change the way that you are notified of incoming calls. For example, you can choose to be
notified by a ring, a vibration, or a combination of both.

1. From the Phone keypad, tap Menu > Options > Phone tab.

2. In the Ring type list, tap the desired option (see Figure 42).

3. From the Phone keypad, tap Menu > Options.

4. In the Ring type list, tap the desired option.

FIGURE 42. Change the ring type

Change services settings

1. Tap Start Menu > Settings.

2. Tap Phone > Services tab.

You can access and configure settings for the phone services you subscribed to through your wireless
service provider. For example, you may want to block certain type s of inco ming an d/or out going ca lls,
forward incoming calls to a different phone number based on your situation, be notified of incoming
calls when you're already in a call, or let others know your identity when making calls.

Tip: to change services settings from the Phone keypad, tap Menu > Options > Services.

71

Using the Phone

ry

Enter a voice mail or text message phone number

To use voice mail or send text messages (SMS), ensure that you enter the correct voice mail phone
number or text message phone number in Phone settings.

To use voice mail or send text messages (SMS), ensure that you enter the correct voice mail phone
number or text message phone number in Phone settings. Sending text messages is not included in all
network service plans.

1. From the Phone keypad, tap Menu > Options > Services tab.

2. Tap Voice Mail and Text Messages, and tap Get Settings.

3. Enter the voice mail or text message phone number in the appropriate box.

4. From the Phone keypad, tap Menu > Options.

5. Enter the voice mail or text message phone number in the appropriate box.

Create a speed dial entry

You can create speed dials for frequently-called phone numbers
so you can dial a number with a single tap. Speed dials can only
be created for numbers stored in Contacts.

1. Tap Start Menu > Phone > Speed Dial (see Figure 43).

2. Tap Menu > New.

3. Tap a contact.

4. Tap the phone number for which you want to create a speed

dial.

5. In the Location box, select an available location for the new

speed dial.

6. Tap Start Menu > Phone > Menu > Speed Dial.

7. Tap Menu > New.

8. Tap a contact.

9. Tap the phone number for which you want to create a speed dial.

10. In the Location box, select an available location for the new speed dial.

FIGURE 43. Create a Speed Dial Ent

Note: The first speed dial location is reserved for y our voice mail.

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Tip: to create a speed dial from Contacts, tap and hold the contact name, tap Add to Speed Dial, and
then select an available location for the new speed dial.

Make a call using speed dial

Tap Start Menu > Phone.

On the Phone keypad, tap and hold the speed dial number assigned to the contact you want to call.

Tips:

• If you can't remember which speed dial number to dial, on the Phone keypad, tap Speed Dial, and
tap the speed dial number next to the contact you want to call.

• If you can't remember which speed dial number to dial, on the Phone keypad, tap Menu > Speed
Dial, and tap the speed dial number next to the contact you want to call.

• T o dial a two-digi t speed dial number , on t he Phone keypad, tap the fir st digit, and then tap and hol d
the second digit.

Make a conference call

You can create a phone session between yourself and two or more other parties.

1. From the Phone keypad, dial the first number.

2. Tap Hold.

3. Dial the second number

4. Tap Menu > Conference.

5. To add another party, tap Hold, dial the number, and tap Menu > Conference.

Tip: If you want to talk to one of the parties privately during the call, tap Menu > Private. To include
everyone in the call again, tap Menu > Conference.

Manage calls using Call History

Call History provides the time and duration of all incoming, outgoing, and missed calls, and a
summary of total calls. Call History also provides easy access to any notes taken during a call.

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Using the Phone

To view Call History, from the Phone keypad, tap Call History.

To change the Call History view, tap Menu > Filter and select a different view. For example, you can
view only missed or incoming calls. When you filter By Caller, you see a list of all contacts on your
device who have a phone number assigned to them.

To reset the Recent Calls counter, tap Menu > Call Timers > Reset. The All Calls counter cannot be
reset.

To delete Call History items older than a specific amount of time, tap Menu > Call Timers, and under
Delete cal l history ite ms older than , select a time period.

To clear the entire Call History, tap Me nu > Delete All Calls.

Tip: to quickly see the time, date, and duration of a call, tap the white area of the call's entry.

Manually select a network

There may be times when you want to manually select a different wireless network to use. For
example, you may want to control costs by knowing when connectivity for your current, selected
network is unavailable.

From the Phone keypad, tap Menu > Options > Network tab.

In the Network selection list, tap Manual, and select the network you want to use.

When your current network is unavailable, tap Select, and manually select a different network to use.

Secure the phone

You can protect your phone from unauthorized use by assigning a type of password called a PIN
(personal identific ation numb er). Your first PIN will be given to you by your wirele ss service provider.

1. From the Phone keypad, tap Menu > Options > Phone tab.

2. Tap Require PIN when phone is used.

3. To change the PIN at any time, tap Change PIN.

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4. Tip: emergency calls can be placed at any time, without requiring a PIN.

Set preferred networks

You can set your preferred networ ks i n t he order you want you r dev ice t o access them. For ex ampl e, if
your first preferred network is unavailable, your device will try to access your second preferred
network.

1. From the Phone keypad, tap Menu > Options > Network tab.

2. Tap Set Networks and follow the instructions on the screen.

3. Once you have s et yo ur pre ferred netw orks, r etur n to the Netwo rk ta b, and in the Networ k sele ction

list, tap Automatic.

Take notes during a call

To create a note during a call, tap Note and enter your note.

Tip: To access a note you created during a call, in the Call History list, tap and hold the name or
number for the phone call entry containing the note, and tap View.

Display Caller ID

You can provide a way for people to know your identity when you are calling them.

1. From the Phone keypad, tap Menu > Options > Services tab.

2. Tap Caller ID > Get Settings.

3. Tap Everyone.

Tip: to prevent your identity from being displayed to others, tap No one.

Block calls

Use Call Barring to block certain types of incoming and/or outgoing calls.

1. From the Phone keypad, tap Menu > Options > Services tab.

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Using the Phone

2. Tap Call Barring > Get Settings.

3. Select the type of incoming and/or outgoing calls you want to block.

Forward calls

1. Use Call Forwarding to forwa rd all incoming calls to a different number.

2. From the Phone keypad, tap Menu > Options > Services tab.

3. Tap Call Forwarding > Get Settings.

4. Select the Forward all incoming phone calls check box, and enter the phone number that is to

receive forwarded calls. You can also use Call Forwarding to forward incoming calls to a different
number based on your situation.

5. Select the Unavailable check box to forward calls only when your phone is turned off or you are

unreachable.

6. Select the Busy check box to forward calls only when the line is busy.

7. Select the No answer check box to forward calls only when you can't answer your phone.

Use Call Waiting

Call Waiting notifies you of incoming calls when you are already in a phone session.

1. From the Phone keypad, tap Menu > Options > Services tab.

2. Tap Call Waiting > Get Settings.

3. Tap Notify me.

Tip: To stop using Call Waiting, tap Do not notify me.

Mute a call

During a call, you can mute your microphone so that the person with whom you are speaking cannot
hear you, but you can still hear him or her. This is useful if, for example, you do not want the other
person to hear a conversation or background noise on your side of the call.

From the Phone keypad, tap Mute.

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Turn the phone on and off

You can turn your phone on and off while keeping your device turned on.

1. While using any program on your device, tap .

2. Tap Wireless Manager.

3. Tap the Phone button to turn the phone off. If it is already turned off, the button is a lighter color

and displays an icon marked with an X.

Tip: to receive calls when your device is turned off, leave the phone turned on.

View available networks

You can view all wireless networks available to you.

1. From the Phone keypad, tap Menu > Options > Network tab.

2. Under Network selection, select Manual. The list of available networks is displayed.

Put a call on hold

During a call, you can pu t t he call on hold so you can cal l anot he r nu mb er or a nswer an incoming call.
If you have more than one call on the line, you can move from one call to the other.

To put a call on hold, tap Hold.

To move from one call to another, tap Swap.

Assign a ring tone to a contact

To easily identify who is calling you by the ring tone, you can assign a specific ring tone to each
contact.

1. Tap Start Menu > Contacts.

2. Tap the contact you want to assign a ring tone to.

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