Motorola G Power User Manual
User Guide
© 2020 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks
of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and
other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. Manufactured with Dolby
technologies under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks
of Dolby Laboratories. All other product or service names are the property of their respective owners.
Certain features, services and applications are network dependent and may not be available in all areas; additional
terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help content,
are based upon the latest available information and believed to be accurate at the time of release. Motorola
reserves the right to change or modify any information or specifications without notice or obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.
Moto G Power iii
Contents
Set up phone 1
Hardware diagram 1
Insert and remove SIM and SD cards 2
Add or remove accounts 4
Set up voicemail 5
Set up email 5
Make it yours 6
Accessibility settings 8
Visual assistance 8
Hearing assistance 10
Dexterity assistance 11
Use accessibility shortcuts 12
Learn the basics 14
About your home screen 14
About your lock screen 14
New to Android? 16
If this is your first smartphone 16
If you had an iPhone 17
About your Google account 18
Status bar icons 19
Phone terms you should know 23
Get around 25
Learn gestures 25
Use the stylus 26
Move between apps and screens 26
Use quick settings 27
Wake or put screen to sleep 29
Adjust volume 29
Frequently used tools 31
Turn flashlight on and off 31
Take screenshots 31
Use voice commands 32
Get turn-by-turn directions 33
Use Time and Weather widget 33
Manage time spent on your phone 35
Work with text 38
Use onscreen keyboard 38
Cut, copy, paste text 39
Use voice typing 40
Fill in forms automatically 40
Moto G Power iv
Personalize your phone 41
Home screen 41
Change wallpaper 41
Customize your Favorites tray 41
Add widgets, shortcuts, or folders 41
Remove widgets, shortcuts, or folders 44
Remake your home screen with launchers 44
Lock screen 45
Use a screen saver 45
Add message to lock screen 45
Sounds 47
Set ringtones 47
Avoid interruptions with Do Not Disturb 48
Stop phone from speaking 51
Other sound settings 52
Silence power on sound 52
Turn off charging sounds 52
Apps 53
About your apps 53
Use two apps at once 57
View notifications 58
About the Moto app and settings 60
Manage your apps 61
Install or update apps 61
Manage or delete apps 63
Protect against harmful apps 65
Pin your screen 65
Search and web browser 67
Search the web 67
Search your phone 69
Browse websites 70
Text messaging 72
About text and multimedia messages 72
Read, send, manage text messages 72
Add attachments 74
Save attachments from text message 75
Turn group messaging on or off 75
Change default messaging app 76
Control notifications for text messages 76
Change text message reply to incoming calls 76
Moto G Power v
Get text messages on your computer 77
Email 78
Read, send, manage emails 78
View email attachments 79
Preview inboxes from home screen 80
Add email signature 80
Control email notifications 80
Calendar app 81
About the calendar 81
Find calendar events 81
Create and manage events 82
Control notifications for calendar events 82
Clock app 84
Set alarms 84
Use timer or stopwatch 84
Set date and time 86
Photos app 87
Share photos and videos 87
Upload photos and videos 87
Calls, contacts, voicemail 89
Phone calls 89
Answer calls 89
Make calls 90
During a call 91
Make video calls 92
Make conference calls 93
Block calls and texts 93
Turn on call waiting 94
View and delete call history 95
Contacts 97
Add contacts 97
Edit or delete contacts 98
Star your favorite contacts 99
Sort contacts 99
Share contacts 100
Voicemail 102
Use voicemail 102
Send all calls from contact to voicemail 103
Music 104
Listen to music 104
Moto G Power vi
Transfer music files 105
Connect a MIDI device 106
Battery 107
Charge phone 107
Extend battery life 107
Use Battery Saver mode 108
Storage 110
About storage options 110
Manage phone storage 110
Manage SD card 111
Find downloaded files 112
Recover recently deleted files 113
Upload music to cloud 113
Upload photos and videos 114
Scan documents and make copies 114
Network and internet 116
Connect to Wi‑Fi networks 116
Use Airplane mode 117
Control data usage 117
Share your internet connection 119
Connect to VPNs 121
Connected devices 122
Connect with Bluetooth™ 122
Connect with Wi-Fi Direct 123
Cast screen or media to TV 124
Transfer files between phone and computer (USB) 125
Print from your phone 126
About wireless sharing 127
Other settings 130
Apps & notifications 130
Change app settings 130
Choose how apps notify you 131
Turn emergency alerts off/on 133
Display 135
Stop automatic rotation 135
Choose color mode 135
Adjust screen colors at night 135
Adjust screen brightness 136
Change font and display size 136
Change theme 136
Change screen timeout 137
Moto G Power vii
See Peek Display notifications 137
Location 139
Use location services 139
Security 140
About security 140
Protect against harmful apps 141
Be ready to find a lost phone 141
Lock and unlock phone 142
Set screen lock 142
Unlock with trusted devices 143
Unlock at trusted places 144
Keep phone unlocked while it's on you 145
Use fingerprint security 145
Lock SIM card 147
Accounts 149
Add or remove accounts 149
Sync accounts and apps 150
Manage information in your Google account 151
System 152
Languages & input 152
Customize the keyboard 152
Use multiple languages 153
Gestures 155
Change System navigation 155
Turn flashlight on and off 155
Twist phone to open camera 155
Shrink screen for one-handed use 156
Adjust screenshot settings 156
Back up phone 156
Users and guests 158
Share your phone 158
Add, modify, remove users 159
Add or delete guest 160
About phone 161
Set up emergency information 161
Record your IMEI number 161
Find legal and product information 161
Fix a problem 162
Hardware issues 162
Moto G Power viii
Phone is slow or unstable 162
Phone feels warm or hot 162
Phone won't turn on 163
Phone restarts or crashes 163
Screen is frozen or won't respond 164
SD card problems 164
Call and SIM issues 167
Problems making/receiving calls 167
Problems during calls 168
Battery issues 171
Charging problems 171
Battery drains too fast 171
Bluetooth, Wi-Fi, USB issues 172
Bluetooth problems 172
Wi-Fi problems 174
Can't transfer files or connect to computer 175
Account and sign-in issues 176
Forgot unlock code 176
Can't sign in to Google 176
Account sync issues 176
App issues 178
App or widget problems 178
Messaging problems 179
Camera problems 180
Maintenance procedures 183
Update Android software 183
Reset Wi-Fi, cellular data, and Bluetooth 183
Reset phone 184
Get more help 185
Set up phone 1
Hardware diagram
1. Tray for SIM and SD card
2. Front camera (To learn more, read help in the Camera app.)
3. Proximity sensor
4. Earpiece
5. Microphone
6. Ambient light sensor
7. Volume up/down button
8. Power button
Set up phone
1. Flash
2. Macro camera (To learn more, read help in Camera app.)
2
3. Main camera
4. Ultra-wide camera
5. Fingerprint sensor
6. Headset jack
7. USB-C port for charging, transferring files, sharing connection with tethered devices.
8. Speaker
Insert and remove SIM and SD cards
About the SD card
Your phone supports a microSD card up to 512 GB.
A Class 2, 4, or 6 card is sufficient.
Your phone uses the card as portable storage for media files: photos, videos, and music. Because it's portable, you
can easily swap the card and its content between devices. After you insert the card, be sure to update settings
within media apps (like camera, music, and podcast apps), so they use the card to store content you create or
download.
You can't store apps on the SD card because it is portable storage.
Replace SIM or SD card
1. If you are removing an SD card, unmount it first (Settings > Storage).
Set up phone
2. Insert the tool into the hole in the tray and gently push to pop it out.
3. Insert or remove the cards as needed.
3
4. Push the tray back into the phone.
Fix a problem
If you’re having problems, try these troubleshooting steps:
SIM card
•
SD card
•
Set up phone
Add or remove accounts
Add Google account
When you set up your phone, you were prompted to add a Google account. If you skipped this, be sure to set one
up now so you can download apps from Play Store, get a customized information feed, and take full advantage of
the Calendar, Gmail, and other apps included with your Google account.
To add a Google account:
1. Go to Settings.
2. Touch Accounts > Add account.
3. Touch Google and follow the onscreen instructions to add an existing account or to create a new one.
4. Once the account is added, Calendar, Contacts, and other account features and apps are updated with
information from that account. You can review and change what syncs with your phone for that account.
4
Tip: Keep your apps up-to-date. To see if newer versions of the apps associated with your Google account are
available, open the Play Store app and touch > My apps & games.
Add email or app account
Accounts are automatically added when you:
Set up corporate email
•
Set up personal email for non-Gmail addresses
•
Install apps that require a username/password to log in, such as messaging, shopping, or streaming content
•
To review these accounts or add another:
1. Go to Settings.
2. Touch Accounts > Add account.
3. Touch the type of account to add and follow the onscreen instructions.
If you don't see the type of account you want to add, install the related app from Play Store, then sign into your
account through the app.
4. Once the account is added, account-related features and apps are updated with information from that account.
To review and change what syncs with your phone, touch the account type, then account name.
Remove account
If you remove an account, information you synced will be removed from your phone, but it is not deleted from your
account.
To remove an account:
1. Go to Settings > Accounts.
2. Touch the account name.
3. Touch Remove account.
Set up phone
Tip: If you have trouble removing a corporate account, go to Settings > Security > Advanced > Device
admin apps and turn off the app for the account, then try to remove it again.
Set up voicemail
Set voicemail password
Contact your carrier for help setting or recovering your password/PIN for voicemail.
Set mailbox greeting
Your carrier provides and manages your voicemail.
To set your greeting:
1.
Touch > .
5
2.
Touch & hold to dial into your mailbox.
3. Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for instructions.
Change voicemail options
1.
Touch > > Settings.
(If you don't see , swipe down on the screen.)
2. Touch Voicemail.
3. Touch Advanced Settings.
4. Change any of the options:
To change voicemail service from your provider to another voicemail service or app, touch Service.
•
To change the number dialed to access voicemail, touch Setup.
•
Set up email
Set up personal email
You can add multiple email accounts of the following types:
Gmail
•
Personal email from other providers (IMAP/POP)
•
If you added a Google account on your phone:
When you open the Gmail app for the first time, you'll see your email for that account. You're already set up.
•
•
To set up additional accounts, open Gmail, touch your profile icon , then touch Add another account.
Set up phone
If you didn’t add a Google account to your phone and want to set up email for an IMAP/POP provider (an address
that's not Gmail):
1. Open the Gmail app.
2. Follow the onscreen instructions to enter your email address, password, and account options.
If you have problems setting up the account, read Google's help for Gmail.
Set up corporate email
If you use Microsoft Office Outlook on your work computer, your phone can synchronize emails, calendar events,
and contacts with the Microsoft Exchange server. Before you start, you'll need the following information from your
company's IT department:
Email address
•
Email password
•
Domain name
•
Username
•
6
Server name
•
Security type/SSL settings
•
Client certificate requirement
•
To set up corporate email:
1. Open the Gmail app.
2. Do one of the following:
If this is your first time opening the Gmail app, touch Add another email address.
•
•
If you have been using Gmail with another account, touch your profile icon , then touch Add another
account.
3. Touch Exchange and Office 365.
4. Follow the onscreen instructions to enter your email address, password, and other information from your
company's IT department.
Switch account views
In the Gmail app, touch your profile icon , then select an account.
To open each inbox with one touch from your home screen, add task shortcuts:
1.
Touch & hold .
2.
Drag for each account to a blank space on your home screen.
Make it yours
Now that you're up and running (battery charged, contacts imported, accounts added), it's time for fun:
Set the wallpaper.
•
Set up phone 7
Assign ringtones or photos to friends you call.
•
Find some games.
•
Play some music.
•
Start taking and sharing those selfies.
•
To protect your phone, be sure to:
Set up a screen lock.
•
Set up fingerprint security to unlock your screen safely and quickly with a touch.
•
In case you ever lose your phone, set up Find My Device and record your IMEI number.
•
You'll probably also want to:
Set up your Bluetooth and Wi-Fi connections.
•
If you use multiple languages, set them up so they appear on your keyboard.
•
Set your schedule for Do Not Disturb, to automatically silence your phone when you don't want to be
•
interrupted.
Find your phone number
1. Go to Settings.
2. Touch About phone > Phone number.
Set up phone : Accessibility settings
Visual assistance
Adjust colors if you’re color blind
1. Go to Settings > Accessibility.
2.
Touch Color correction and turn Use color correction on .
3. Touch Correction mode and choose an option.
How you see colors Option to choose
It’s difficult to tell violet from blue. Yellow and green appear redder. Deuteranomaly (red-green)
Colors aren’t bright. Red, orange, and yellow appear greener. Protanomaly (red-green)
8
It’s difficult to tell yellow and red from pink. Blue appears greener. Tritanomaly (blue-yellow)
Color correction is an experimental feature and might not work correctly everywhere on your phone.
Use magnification gestures and icon
You can magnify the screen by triple tapping it or by touching by the navigation buttons.
To enable these gestures and add the icon:
1. Go to Settings > Accessibility > Magnification.
2. Adjust settings as needed:
•
To use gestures to zoom in and out, touch Magnify with triple-tap and turn it on .
•
To add if you're using 3-button navigation, touch Magnify with shortcut and turn it on .
Then, use these gestures:
•
To zoom in/out, touch or triple-tap the screen, then touch the area of the screen to magnify.
•
To zoom temporarily, touch , then touch & hold anywhere on the screen. Drag to move around the screen,
then lift your finger to zoom out.
To scroll while zoomed in, swipe the screen up or down with one finger.
•
To move the screen around, drag it with two fingers.
•
To adjust the zoom, pinch fingers together or apart.
•
You can't zoom in on the keyboard or the buttons.
Tip: You can also adjust font and display size.
Set up phone : Accessibility settings
Turn touch sounds on/off
1. Go to Settings > Sound > Advanced.
2. Do any of the following:
To hear a tone when you dial a number, turn on Dial pad tones.
•
To hear a click when you lock or unlock the screen, turn on Screen locking sounds.
•
To hear a click when you touch something on the screen, turn on Touch sounds.
•
To feel a vibration when you type on the keyboard, turn on Touch vibration.
•
If you don't want any of these sounds, just turn them off .
Hear notification sounds
You can assign a ringtone for notifications from specific apps.
You can also control sounds used to notify you of other events:
9
1. Go to Settings > Sound > Advanced.
2. To hear when your phone begins charging and reaches a full charge, turn Charging sounds and vibration on
.
Use TalkBack to read screens
Hear descriptions of everything you touch.
Enable TalkBack
1. Go to Settings > Accessibility.
2.
Touch TalkBack and turn Use service on .
3. Touch Settings and set the options you want.
When TalkBack is on
Touch an item. Your phone speaks the name.
•
Start typing. Your phone speaks each number or letter.
•
Drag status bar down. Your phone speaks all of the notifications.
•
Open a message, file, or book. Your phone reads the text out loud.
•
Change readout volume
•
Press a Volume button to open volume settings, then use the slider to adjust the level.
Or, during voice readout, repeatedly press a Volume button.
•
Stop readout
To pause or resume readout, press & hold both the Volume Up and Down buttons at the same time for three
seconds, until you hear confirmation that TalkBack is on or off. You can change the accessibility feature associated
with this shortcut.
Or, turn TalkBack off:
Set up phone : Accessibility settings
1. Go to Settings > Accessibility.
2.
Touch TalkBack and turn Use service off .
More assistance
You can also:
Use voice commands
•
Dictate text instead of typing
•
Hearing assistance
Turn on video captions
1. Go to Settings > Accessibility.
10
2.
Touch Caption preferences and turn Use captions on .
3. Specify options (language, text size, and style) for closed captioning.
Use hearing aids
To improve compatibility with hearing aids and reduce sound feedback:
1.
Touch .
2.
Touch > Settings > Accessibility.
3.
Turn Hearing aids on .
During a call, hold the phone to your ear, then rotate or move it to get the best position for speaking and listening.
Use real-time text (RTT) during calls
Not all carriers support this feature.
Real-time text (RTT) lets you use text to communicate during a phone call. Your phone sends text as you type and
the recipient can read your message while you write.
RTT:
Uses call minutes, just like a voice call
•
Doesn't require additional accessories
•
Set up phone : Accessibility settings
To turn RTT on:
1.
Touch .
2.
Touch > Settings > Accessibility.
3.
Touch Real Time Text (RTT) Call and turn it on .
Once it’s on, you can make or receive RTT calls.
To make a call with RTT:
1.
Touch .
2. Call the number.
While the phone rings, the other person's screen displays an RTT indicator.
3. After the other person answers, enter a message in the text field.
The text that you enter is visible to the other person as you type.
4.
During a call, you can touch to mute the call, turn on the speaker, return to the keypad, or add a call.
11
5.
To end the call, touch .
Set up TTY device
Not all carriers support this feature.
For text-based communication, you can use text messaging and email.
If you prefer to connect to a TTY device:
1.
Touch .
2.
Touch > Settings > Accessibility > TTY mode.
3. Select a mode:
TTY Full: Type and read text on your TTY device.
•
TTY HCO: Type text on your TTY and listen to voice replies on your phone.
•
TTY VCO: Speak into your phone and read text replies on your TTY.
•
4. Connect your phone and TTY with the audio cord that came with your TTY.
Dexterity assistance
External switch or keyboard
If you’re unable to use a touchscreen, Switch Access lets you control the phone using external switches or
keyboard keys to select items, scroll, enter text, and more.
To use Switch Access, you must have one of the following:
An external switch. USB or Bluetooth switch devices send keystroke signals to your phone.
•
Set up phone : Accessibility settings
An external keyboard. Standard USB or Bluetooth keyboards can work as switch devices by assigning one
•
or more keys to actions.
Connect the external device to your phone using the manufacturer’s instructions. Learn more about connecting
with Bluetooth.
Set up Switch Access
1. Go to Settings > Accessibility.
2. Touch Switch Access.
3.
Turn Use service on .
4. Follow onscreen instructions to select:
Number of switches
•
Scanning options
•
Switch assignments
•
To adjust Switch Access later:
12
1. Go to Settings > Accessibility.
2. Touch Switch Access > Settings.
3. Adjust options.
Use Switch Access
To start scanning and highlighting items on the screen, press the assigned switch or key.
•
To select a highlighted item, press the assigned switch or key, then press the switch or key assigned to select
•
options.
Change time to take action
If you need more time to respond to a notification or messages that are visible only temporarily, you can adjust the
time before they disappear:
1. Go to Settings > Accessibility.
2. Touch Time to take action.
3. Choose your preferred timeout.
Note: Not all apps support this setting.
Use accessibility shortcuts
Use accessibility menu
Get quick access to an accessibility menu that gives you better control of your phone.
To turn it on:
Set up phone : Accessibility settings
1. Go to Settings > Accessibility.
2. Touch Accessibility Menu.
3.
Turn Use service on .
Tip: To increase the size of the buttons on this menu, touch Settings, then turn Large buttons on .
If you're using gesture navigation:
1. Use two fingers to swipe up from the bottom of the screen.
If you've set other accessibility tools to use this gesture, swipe up with two fingers and hold to switch between
tools.
2. Choose an option from the menu.
If you're using 3-button navigation:
1.
At the bottom of the screen, touch .
If you've set other accessibility tools to use this icon, touch & hold it to switch between tools.
13
2. Choose an option from the menu.
Press Volume buttons for accessibility services
You can press the Volume buttons to turn an accessibility feature of your choice (TalkBack, Switch Access) on or
off.
To enable the shortcut:
1. Go to Settings > Accessibility.
2. Touch Volume key shortcut.
3.
Turn Use service on .
4. To change the accessibility feature associated with the shortcut, touch Shortcut service.
5.
To use the Volume buttons from the lock screen, turn Allow from lock screen on .
To use the shortcut:
Press and hold the Volume Up and Down buttons at the same time for three seconds.
You'll hear confirmation that the feature has been turned on or off.
Learn the basics
About your home screen
You see the home screen when you turn on and unlock your phone or touch .
You can add more pages to the right as needed. To add a page, drag an app shortcut or widget to the edge of an
existing page and place it on the new page.
Swipe right or left to move between pages.
Here are the parts of your home screen:
14
1. Status bar: Displays the time and icons that tell you about your phone's battery and network connections.
Swipe down to see your notifications and quick settings.
2. Widget: You can add widgets to your home screen for quick access to information or frequent tasks.
3. Shortcut: You can add shortcuts to open apps or web pages you use frequently.
4.
App list: Swipe up from the bottom of the screen to see the list of all your apps.
5. Favorites tray: Provides one touch access to your most-used apps from any home screen page. You can
customize which apps appear here.
6.
Navigation bar: Use gestures to move between apps and screens. You can replace the bar with the
navigation icons instead.
7. Folder: Add folders to organize app shortcuts.
If you want an entirely new look and feel for your home screen, you can use a different launcher. For a less drastic
renovation, just change the wallpaper.
About your lock screen
The lock screen appears when you're using a screen lock and you turn on or wake your phone.
Learn the basics 15
Tip: If you're using Peek Display, you'll see those notifications before you get to your lock screen.
From the lock screen, you can:
View and respond to notifications. Double touch one to open it.
•
Open your quick settings. Swipe down from top of screen.
•
Start a voice search. Swipe up diagonally from either bottom corner.
•
Go into Lockdown. Temporarily turn off notifications and fingerprint unlocking.
•
You can customize your lock screen to:
Control which notifications, if any, appear.
•
Add your name or a short message.
•
Learn the basics : New to Android?
If this is your first smartphone
Learn the basics
To get around your phone, here are the key concepts.
•
You can choose how you move between apps and screens: gestures or icons.
In addition to touching the screen to select items, you can use other gestures, such as pinch to zoom.
•
The icons at the top of your home screen tell you important stuff at a glance, like your phone’s battery level
•
and network connection, and whether you’ve missed a call.
Your phone and apps send you notifications for things like new messages, calendar events, and upcoming
•
alarms. You’ll find notifications in several places, and can do a lot with them.
To learn about these common tasks, touch one below:
Answer a call.
•
16
Make a call.
•
Set an alarm.
•
Turn the flashlight on/off.
•
Listen to music.
•
Get apps
Your phone comes with many fun and useful apps, but you can really unlock its power by installing apps that suit
your lifestyle. Go to Play Store to explore free and paid apps that help you be more productive, organized,
informed, in touch, and entertained.
Protect your phone
You carry your phone around with you, and accidents happen; phones get lost sometimes. So set up some security
and prevent heartache if you and your phone become separated.
Set up a screen lock. This is your first line of defense in keeping your sensitive information safe. Prefer numbers,
shapes, words? Set up a PIN, pattern, or password required to unlock your phone. Learn how.
A screen lock doesn't prevent you from immediately answering a call or accessing your camera.
Display your owner info. On your lock screen, you can discreetly display a “please return” message with some of
your contact info so that, if your phone is lost, someone can to return it to you. Learn how.
Enable lost phone features. For peace of mind, check out Find My Device, in case you ever need to remotely
locate and lock or erase your phone.
Personalize your phone
While changing your wallpaper is probably your first customization, don't stop there. Be sure to explore your
Settings to set ringtones, font sizes, data usage preferences, keyboard preferences, and much more. It's a great
way to learn many of your phone's capabilities while customizing it to suit your needs.
Learn the basics : New to Android?
In most apps you can touch or for app-specific settings. Be sure to see what options are available to you
there, too.
17
Manage cellular data
Understand your data usage. Keep an eye on your data usage and learn how to make the most of it. See which
apps use large amounts of data and adjust their settings. If your phone is using too much data, you can also stop
accounts from auto-syncing.
Use Wi-Fi to conserve cellular data. When you connect to a Wi-Fi network, your data will use that network
connection instead of your carrier's network, saving your cellular data for when you need it. Learn how to connect
to Wi-Fi networks.
Useful to know
Find phone info. To find your phone number, device name, and other information, go to Settings > About phone.
Tell your phone what to do. Use your phone hands-free with voice commands. Tell it to navigate you, and listen
to it speak the directions to you as you drive--it'll even reroute you if you've gone off course. Tell it to set alarms,
find information on the web, make calls.
Never miss a photo opportunity. Automatically open the camera right from your lock screen. Just twist your
phone twice. You can automatically back up your photos and videos with your Google account or with other photo
sharing apps available from Play Store.
Store your stuff. You have several storage options. Store apps and content on your phone. For more storage
space, use an SD card for photos, videos, and music. You can open stored items in associated apps, like Photos to
see your photos and videos. For even more storage space, plus the ability to access your media and files from any
internet-connected device (phone, computer, tablet), use cloud storage. Your Google account includes free cloud
storage on Drive, which has its own app and is also available from the menu throughout other apps.
Wi-Fi hotspot. You can use your phone as a Wi-Fi hotspot to share your internet connection with your other
devices that need internet access (for example, a laptop or tablet).
Reboot phone. In the unlikely event that your phone becomes unresponsive, frozen, shows a blank or black
screen, or doesn't respond to the Power button, you can reboot it. Press and hold the Power button for 7 - 10
seconds. The phone will restart normally.
Certain features, services, and applications are network or carrier dependent and may not be available in all areas.
If you had an iPhone
Welcome to Android! Here are some differences between your old iPhone and your new phone.
Your assistant: You've retired Siri. Now, find info and get things done with Google Assistant. Just set up “OK,
Google”. Then ask for info or help with everyday tasks.
Apps:
Goodbye Apple App Store, hello Google Play Store. Play Store is now your default app store. Apps aren't
•
compatible between iPhone and Android. However, many developers make iPhone and Android versions of
their apps; if the app stores your data online, then you can switch with little effort. Just download the Android
version from Play Store and log in.
Continue listening to podcasts. You can listen with the YT Music app. Or, there are lots of podcast apps on
•
Play Store - search for “podcast” in Play Store and download one of your choice.
Install apps remotely. On a computer, visit play.google.com. Browse apps on the bigger screen and then install
•
them on your phone from your computer.
Learn the basics : New to Android?
Your home screen:
On your old iPhone, your home screen was far left. Now, you start with one home screen and can add more
•
pages to the right as needed.
Your old phone showed all apps on your home screen. With your new phone, you can put shortcuts to your
•
most important apps on your home screen for easy access. Or, find your full list by swiping up from your
favorites tray. This frees up room on your home screen for widgets, making your new home much more lively.
In addition to apps, Android has widgets that stream information to you. For example, widgets can provide
•
weather updates or upcoming calendar events.
Like your old iPhone, you'll see notifications at the top of the screen, which you can swipe down to review. But
•
on your new phone, you can swipe them left or right to dismiss them.
Quick access to settings: On your old iPhone, to adjust settings you opened a Settings app. You can still do that.
But now you've also got quick settings. Swipe down from the top of the screen for easy access to toggles for
airplane mode, Wi-Fi, and other frequently-used settings.
In the cloud: Your Google account is your key to cloud storage with Google. If you migrated your contacts to your
phone, then you can see them from any device or computer by logging into Gmail. Your Google account includes
apps like Calendar and Drive that let you work well with others. And it has apps that let you play too - access your
photos, videos, music from any device when you log in with your Google account. Use YT Music to upload your
iTunes library.
18
About your Google account
Benefits of your account
When you set up your phone, you added a Google account. If you haven't had a Google account before, this is
more than just a password you set up for your phone.
A Google account lets you organize and access your personal information and files from any computer or mobile
device:
Synchronize everything. Never lose your contacts. Associate them with your Google account if you create
•
them on your phone, and view them from Gmail on any computer or by signing into your Google account on
any phone. Create emails or calendar events on your phone and view them on any computer. Access your
browser bookmarks from any device.
Store in the cloud. Upload your photos, videos, and music to the cloud; get to all of it without taking up space
•
on your phone.
Keep your stuff secure. Your account password secures it all and lets you access it from anywhere.
•
Maintaining your account
Other than remembering your password, you don’t need to do much maintenance on your Google account - just
enjoy the benefits of your secure, synchronized information. However, you can:
Control how frequently your phone syncs your information.
•
Review and manage the information Google collects from you, such as search and browsing history.
•
Learn about Google apps
Many Google apps, like Gmail, Chrome, Photos, and Maps are preloaded on your phone. To learn about and
download additional Google apps, read Google’s information.
Learn the basics : New to Android? 19
Can't sign in to Google account
If you’re having problems signing in to your account, read Google's support information.
Status bar icons
About status icons
The status bar at the top of the home screen contains icons that help you monitor your phone.
On the left, icons tell you about apps, such as new messages or downloads. If you don't know what one of
•
these icons means, swipe the status bar down for details.
On the right, icons tell you about your phone's battery level and network connections.
•
A dot means there are more icons to view. Drag down from the top of the screen to see all icons.
What status icons mean
These are the icons from apps that came on your phone and the phone status icons.
Icon Meaning
CALLS
Active call.
Missed call.
Speakerphone on.
Microphone muted.
Learn the basics : New to Android? 20
NETWORK
Connected to cellular/mobile network (full signal). Speed of your network connection is also shown. For
example, or . Possible speeds, from slowest to fastest, are 1X, 2G, 3G, H, H+, 4G. Available
speeds depend on your carrier and your location.
Poor connection to cellular/mobile network.
Connected to different cellular/mobile network (roaming).
Data Saver is on, preventing apps from using background data.
Wi‑Fi network within range.
Connected to Wi‑Fi network.
Poor connection to Wi‑Fi network.
No SIM card.
Location services are in use.
Airplane mode on.
CONNECTIVITY
Bluetooth connected.
Trusted device connected.
Your phone is a Wi‑Fi hotspot. Devices can connect to share your data connection.
Wireless display or adaptor connected.
Learn the basics : New to Android? 21
Connected by USB cable.
USB tethering enabled.
SYNC AND UPDATES
App updates are available for download from Play Store.
App successfully installed from Play Store.
Email and calendar sync in progress.
Upload complete.
Download complete.
Google backup in progress.
Google backup complete.
SOUND
Vibrate.
Song playing.
DO NOT DISTURB
Do Not Disturb is on.
BATTERY
Learn the basics : New to Android?
Battery fully charged.
Battery charging.
Battery low.
Phone is in Battery Saver mode.
ALARM AND CALENDAR
Alarm set.
22
Upcoming calendar event.
EMAIL AND MESSAGING
New Gmail message.
New text message.
New voicemail.
Important alert.
OTHER ICONS
Screenshot is available.
Focus mode is on.
Apps that you download might show other icons to alert you about their status.
Certain features, services, and applications are network or carrier dependent and may not be available in all areas.
Loading...