Getting Assistance From Motorola......................... 35
ii
COMPUTER SOFTWARE COPYRIGHTS
The Motorola products described in this instruction manual may
include copyrighted Motorola computer programs stored in
semiconductor memories or other media. Laws in the United States
and other countries preserve for Motorola certain exclusive rights for
copyrighted computer programs, including the exclusive right to copy
or reproduce in any form the copyrighted computer program.
Accordingly, any copyrighted Motorola computer programs contained
In the Motorola products described in this instruction manual may not
be copied or reproduced in any manner without the express written
permission of Motorola. Furthermore, the purchase of Motorola
products shall not be deemed to grant either directly or by
implication, estoppel. or otherwise. any license under the copyrights,
patents or patent applications of Motorola, except for the normal nonexclusive, royalty free license to use that arises by operation of law in
the sale of a product.
EPS – 34440- B
This warranty applies within the fifty (50) United States, the District of
Columbia and
Canada.
Document Copyrights
No duplication or distribution of this document or any portion thereof
shall take place without the express written permission of Motorola.
No part of this manual may be reproduced, distributed, or transmitted
in any form or by any means, electronic or mechanical, for any
purpose without the express written permission of Motorola.
Disclaimer
The information in this document is carefully examined, and is
believed to be entirely reliable. However, no responsibility is
assumed for inaccuracies.
Furthermore, Motorola reserves the right to make changes to any
products herein t
does not assume any liability arising out of the applications or use of
any product or circuit described herein; nor does it cover any license
under its patent rights nor the rights of others.
o improve readability, function, or design. Motorola
LIMITED WARRANTY
MOTOROLA MW810 MOBILE
WORKSTATION
This warranty applies within the fifty (50) United States, the District of Columbia and Canada, and is effective for MW810 Mobile
Workst
If any affected product is being purchased in response to a Motorola
proposal cont
warranty contained in that proposal will apply to such affected product. Otherwise, the following warranty applies.
ation shipments as of June 1, 2008.
aining a different communication products warranty, the
I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:
Motorola Inc. or, if applicable, Motorola Canada Limited ("Motorola")
warrants the Motorola MW810 Mobile Workstation (“Product”)
iii
against material defects in material and workmanship under normal
use and service for a period of Three (3) Years from the date of shipment.
Motorola, at its option, will at no charge either repair the Product (with
new or rec
Product (using new or reconditioned Product), or refund the purchase price of the Product during the warr
chaser notifies Motorola according to the terms of this warranty.
Repaired or r
original applicable warranty period. All replaced parts of the Product
shall become the property of Motorola.
This express limited warranty is extended by Motorola to the original
end user purchas
or for commercial, industrial, or governmental use only, and is not
assignable or transferable to any other party. This is the complete
warranty for the Product manufactured by Motorola. Motorola
assumes no obligations or liability for additions or modifications to
this warranty unless made in writing and signed by an officer of
Motorola. Unless made in a separate written agreement between
Motorola and the original end user purchaser, Motorola does not warrant the installation, maintenance or service of the Product.
Motorola cannot be responsible in any way for any ancillary equipment not furnished by Motorola, whic
nection with the Product, or for operation of t
ancillary equipment, and all such equipment is expressly excluded
from this warranty. Because each system that may use the Product is
unique, Motorola disclaims liability for range, coverage, or operation
of the system as a whole under this warranty.
onditioned parts), replace it with the same or equivalent
anty period provided pur-
eplaced Product is warranted for the balance of the
er purchasing the Product for purposes of leasing
h is at
tached to or used in con-
he Product with any
II. GENERAL PROVISIONS:
This warranty sets forth the full extent of Motorola's responsibilities
regarding the Product. Repair, replacement or refund of the purchase
price, at Motorola's option, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. MOTOROLA DISCLAIMS ALL OTHER WARRANTIES OR
CONDITIONS
WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL
MOTOROLA BE LIABLE FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE,
LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST
PROFITS OR SAVINGS OR OTHER INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE
US
OR INABILITY TO USE SUCH PRODUCT, TO THE FULL
E
EXTENT SUCH MAY BE DISCLAIMED BY LAW.
III. HOW TO GET WARRANTY SERVICE:
Purchaser must notify Motorola's representative or call Motorola's
Customer Response Center at 1-800-247-2346 within the applicable
warranty period for information regarding warranty service.
, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED
IV. WHAT THIS WARRANTY DOES NOT COVER:
A) Defects or damage resulting from use of the Product in other
t
han its
B)Defects or damage from misuse, accident, water, or neglect.
normal and customary manner.
iv
C) Defects or damage from improper testing, operation, mainte-
nance, installation, alteration, modification, or adjustment.
D) Breakage or damage to antennas unless caused directly by
defect
E) A Product subjected to unauthoriz
assemblies or repairs (including, without limitation, the addition
to t
adversely affect performance of the Product or interfere with
Motorola's normal warranty inspection and testing of the Product to verify any warranty claim.
F) Product that has had the serial number removed or made illegi-
ble.
G) Batteries (they carry their own separate limited warranty).
H) Freight costs to the repair depot.
I) A Product which, due to illegal or unauthorized alteration of the
sof
dance with Motorola's published specifications
type acceptance labeling in effect for the Product at the time the
Product was initially distributed from Motorola.
J) Scratches or other cosmetic damage to Product surfaces that
does not aff
K) That the software in the Product wil
requirements or that the operation of the software will be unin-
terrupted or error-free.
L) Normal and customary wear and tear.
M) Non-Motorola manufactured equipment unless bearing a Motor-
ola Part Number in the form of an alphanumeric number (i.e.,
T
N)Lift trucks if required for installation, removal, replacement or
repair of
O)Dispatch to remote site locations.
P)Loading of software upgrades or fixes into the devices.
s in material workmanship.
ed Product modifications, dis-
he Product of non-Motorola supplied equipment) which
are/firmware in the Product, does not function in accor-
tw
or with the FCC
ect the operation of the Product.
l meet the purchaser's
DE6030B
).
the Motorola-supplied products.
V. GOVERNING LAW:
In the case of a Product sold in the United States and Canada, this
Warranty is governed by the laws of the State of Illinois and the Province of Ontario, respectively.
VI. PATENT AND SOFTWARE PROVISIONS:
Motorola will defend, at its own expense, any suit brought against the
end user purchaser to the extent that it is based on a claim that the
Product or its parts infringe a United States patent, and Motorola will
pay those costs and damages finally awarded against the end user
purchaser in any such suit which are attributable to any such claim,
but such defense and payments are conditioned on the following:
A) that Motorola will be notified prompt
of any notice of such claim;
B) that Motorola will have sole control of the defense of such suit and
all
negoti
C) should the Product or its parts become, or in Motorola's opinion be
li
ke
United States patent, that such purchaser will permit Motorola,
at its option and expense, either to procure for such purchaser
the right to continue using the Product or its parts or to replace
or modify the same so that it becomes non-infringing or to grant
ations for its settlement or compromise; and
ly to become, the subject of a claim of infringement of a
ly in w
riting by such purchaser
v
such purchaser a credit for the Product or its parts as depreciated and accept its return. The depreciation will be an equal
amount per y
established by Motorola.
Motorola will have no liability with respect to any claim of patent
inf
ringement which is based upon the combination of the Product or
its parts furnished hereunder with software, apparatus or devices not
furnished by Motorola, nor will Motorola have any liability for the use
of ancillary equipment or software not furnished by Motorola which is
attached to or used in connection with the Product. The foregoing
states the entire liability of Motorola with respect to infringement of
patents by the Product or any its parts thereof.
ear over the lifetime of the Product or its parts as
Laws in the United States and other count
certain exclusive rights for copyrighted Motorola software such as the
exclusive rights to reproduce in copies and distribute copies of such
Motorola software. Motorola software may be used in only the
Product in which the software was originally embodied and such
software in such Product may not be replaced, copied, distributed,
modified in any way, or used to produce any derivative thereof. No
other use including, without limitation, alteration, modification,
reproduction, distribution, or reverse engineering of such Motorola
software or exercise of rights in such Motorola software is permitted.
No license is granted by implication, estoppel or otherwise under
Motorola patent rights or copyrights.
ries preserve
for Motorola
Post-warranty Service
Repair Service Advantage (RSA) programs are available at
additional cost, with options of 1-year RSA (covering year 4) and 2year RSA (covering years 4 and 5).
The 3-year RSA option is no longer available.
All other warranty terms and conditions remain the same.
How to identify the workstation release
number
This manual relates to MW810 Mobile Workstation releases
1.1 and 1.2. The release number reflects the type of hardware
and software installed inside the MW810 Mobile Workstation.
When receiving the MW810 Mobile Workstation, the release
nfor
mation is included with the documentation attached to
i
the shipping package.
To identify the release number after installing the workstation:
1.When using Windows 7, click Start In the search box and
enter ms
in the processor description.
vi
info32. Your workstation's CPU type will appear
2.When using Windows xp, click the Start menu and select
Run and ent
er msinfo32. Your workstation's CPU type
will appear in the processor description.
For release 1.1, one of the following CPU types should be displayed:
For release 1.2, one of the following CPU types should be displayed:
•Intel® Core™2 Duo T9400, 2.53 GHz 1066 MHz
•Intel® Core™2 Duo P8400, 2.26 GHz 1066 MHz
•Intel® Celeron® M575, 2 GHz 667 MHz
Using this Manual
Before using this manual and the products it describe, be
sure to read the Safety instructions, Warranty information
and the FCC information that follows.
Who Should Use this Manual
This manual is intended for staff that operates the MW810
Mobile Workstation in vehicles. This manual assumes that
reader is familiar with basic Windows operations. When this
is not the case, be sure to read the documentation that came
with your version of Windows.
Related Manuals
This manual describes the MW810 Mobile Workstation and
provides basic knowledge about the device.
Please note that although this manual refers to hardware and
soft
ware components supplied with the MW810 Mobile
Workstation, it does not provide full component descriptions.
For additional information refer to the following publications:
Publication Number Description
R3-14-2051
6
802984C84
MW810 Mobile Workstation Specification
Sheet
Motorola MW810 Mobile Workstation, 8.4”
Displ
ay, Installation Manual
vii
Publication Number Description
6802981C80
802983C72
6
6802983C71
6802983C01
6802982C80
6802982C85
6802982C81
Motorola MW810 Mobile Workstation, User
Guide
Motorola MW810 Mobile Workstation, Quick
ef
erence Guide (English)
R
Motorola MW810 Mobile Workstation, Quick
Ref
erence Guide (Multilingual)
Motorola MW810 Mobile Workstation, Product
afet
y and RF Exposure for mobile workstation
S
with two-way radios installed in vehicles leaflet
(multilingual)
Motorola MW810 Mobile Workstation, Vehicle
st
allation Manual
In
Motorola MW810 Mobile Workstation R1.2,
12.1” Display Owner’s Guide (included on the
FIELD SUPPORT KIT Software CD - FVN5613)
Motorola MW810 Mobile Workstation, CPU
Owner
KIT Software CD - FVN5613)
’s Guide (included on the FIELD SUPPORT
Motorola MW810 Mobile Workstation, CPU
6802987C40
6802983C00
6802982C90
6802982C95
Box R
elease 1.2 Owner’s Guide (included on the
FIELD SUPPORT KIT Software CD - FVN5613)
Motorola MW810 Mobile Workstation,
Software Development Kit (included on the
FIELD SUPPORT KIT Software CD - FVN5613)
MW810 Mobile Workstation, Field Support Kit,
User
’s Guide (included on the FIELD SUPPORT
KIT Software CD - FVN5613)
MW810 Mobile Workstation Series,
ai
ntenance Programming Software Owners
M
Guide (included on the FIELD SUPPORT KIT
Software CD - FVN5613)
For the latest version of this guide and other MW810 Mobile
Workst
mobility/manuals
ation manuals go to: www.motorola.com/enterprise-
This manual is designed to supplement the on-line or context-sensitive help provided with each software application.
ase review this information to ensure proper use of the
Ple
product. For software and operation system issues, refer to
Microsoft® Windows® 7 or XP Professional documentation.
viii
Notational Conventions
!
Caution
!
Caution
Throughout this publication, you will notice the use of cautions and notes. These notations are used to emphasize that
safety
CAUTION
hazards exist, and care must be taken.
Indicates a potentially hazardous situation which, if not
avoided, may result in minor or moderate injury.
CAUTION may also be used to alert against unsafe
practices and property-damage-only accident hazards.
Do not proceed beyond a CAUTION until the indicated conditions are fully understood and met.
FCC Information
FCC Interference
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation.
For detailed product safety and RF exposure, refer to Safety
nd Gene
a
ral Information leaflet, Motorola publication num-
ber 6802983C01.
Changes or modifications made in the CPU Box or
Display, not expressly approved by Motorola, will void
the user's authority to operate the equipment.
The MW810 Mobile Workstation can be configured for simultaneous transmission by the following radio pairs:
MW810 Mobile Workstation
Option Number.
VA00024APWLAN US
VA00048ADDataTAC
VA00024APWLAN US
VA00048AE
VA00024APWLAN US
VA00016AFGPRS, EGPRS, UMTS, HSDPA US
VA00024APWLAN US
VA00387AA
VA00468AC WLAN US
VA00048AD DataTAC
VA00468AC WLAN US
Radio Type
DataTAC
EVDO, CDMA
VA00048AE
VA00468AC WLAN US
VA00016AF GPRS, EGPRS, UMTS, HSDPA US
VA00468ACWLAN US
VA00387AA
VA00468ADWLAN Europe
VA00016AG GPRS, EGPRS, UMTS, HSDPA Europe
VA00468ADWLAN Europe
VA00016AQ
VA00468ACWLAN US
VA00259AB EVDO, CDMA
VA00468AA WLAN US
VA00048AD
VA00468AA WLAN US
VA00048AEDataTAC
VA00468AA WLAN US
VA00016AF
VA00468AA WLAN US
VA00387AAEVDO, CDMA
VA00468ABWLAN Europe
VA00016AG
VA00468AB WLAN Europe
VA00016AQGPRS, EGPRS, UMTS, HSUPA Europe
VA00468AA WLAN US
DataTAC
EVDO, CDMA
GPRS, EGPRS, UMTS, HSUPA Europe
DataTAC
GPRS, EGPRS, UMTS, HSDPA US
GPRS, EGPRS, UMTS, HSDPA Europe
xi
MW810 Mobile Workstation
Option Number.
VA00259ABEVDO, CDMA
VA00024ANWLAN Europe
VA00016AGGPRS, EGPRS, UMTS, HSDPA Europe
VA00024ANWLAN Europe
VA00016AQ
VA00024APWLAN US
VA00259ABEVDO, CDMA
VA00672AAWLAN,802.11 a/g/n
VA00539AB
VA00672AAWLAN,802.11 a/g/n
VA00016AQ GPRS, EGPRS, UMTS, HSUPA Europe
Radio Type
GPRS, EGPRS, UMTS, HSDPA Europe
GPRS/EGPRS, CDMA/EVDO, WCDMA/HSPA
European Union Notification
The CE mark is the official marking required by the European
Community for all Electric and Electronic equipment that will
be sold, or put into service for the first time, anywhere in the
European community.
Conformity for RoHS Compliance
This Motorola product is in compliance with the essential
requirements and other relevant provisions of Directive 2002/
95/EC, Restriction of the use of certain Hazardous Substances (RoHS) in electrical and electronic equipment.
Equipment Disposal
Please do not dispose of Electronic and Electric
Equipment or Electronic and Electric Accessories with your
household waste. In some countries or regions, collection
systems have been set up to handle waste of electrical and
electronic equipment. In European Union countries, please
contact your local equipment supplier representative or service center for information about the waste collection system
n your
i
country.
Performance & Reliability of the Global
Positioning System
Underwriters Laboratories Inc. (UL) has not tested the performance or reliability of the Global Positioning System (GPS)
hardwar
xii
e, operating software or other aspects of this prod-
uct. UL has only tested for fire, shock or casualties as out-
!
Caution
lined in UL's Standard(s) for Safety for Information
Techn
ology Equipment, UL60950-1. UL Certification does not
cover the performance or reliability of the GPS hardware and
GPS operating software. UL MAKES NO REPRESENTATIONS,
WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY GPS
LATED F
RE
UNCTIONS OF THIS PRODUCT.
Trademarks
•Microsoft, Windows® 7, Windows® XP and the Win-
dows logo are registered trademarks of Microsoft Corporation.
•Intel® Core
TM
and Intel® Celeron® are registered trade-
marks of Intel Corporation.
TM
•The Bluetooth
trademarks are owned by their proprietor
and used by Motorola, Inc. under license in the U.S. and
other countries.
•Trimble® is a registered trademark of Trimble Navigation Limited.
•U-Blox® is a registered trademark of U-Blox AG.
•MOTOROLA and the Stylized M Logo are registered in
the U.S.
•Do not connect or disconnect cables while your MW810
Mobile Workstation is turned on.
•Protect your MW810 Mobile Workstation from liquids.
Keep
your MW810 Mobile Workstation away from
water.
•Do not use any power cord where input or output pins
show sign
•Be sure that all power cord connections are securely
gged into receptacles.
plu
s of corrosion or overheating.
xiii
•Never coil a power cord.
• Always route a power cord, communication, and
antenn
a cables to avoid damaged.
Avoid damage to the MW810 Mobile Workstation by follow-
ing basic safety instructions:
•Your MW810 Mobile Workstation generates heat when
turned
on. Never block or cover ventilation openings.
•The MW810 Mobile Workstation is very sensitive to
uncont
rolled shut down. Never turn off the MW810
Mobile Workstation by turning off the power supply or
by disconnection of the power cable.
•The CPU Box has an internal CMOS battery. The CMOS
batter
y can degrade if your MW810 Mobile Workstation
is unused for more than 3 months. Leaving a battery in a
discharged state could shorten the lifetime of the battery.
•Hard disk drive performance and lifetime could be shortened if your MW810 Mobile Workstation is not used for
long per
iods. Do not leave the MW810 Mobile Worksta-
tion unused for more than 3 months.
•Your MW810 Mobile Workstation automatically shuts
down when the
internal temperature exceeds the upper
limit of the valid range. The MW810 Mobile Workstation
returns to normal operation when it cools down.
•Your MW810 Mobile Workstation dissipates heat during
normal
operation. When your MW810 Mobile Workstation is functioning, do not allow it to come in contact
with an
y part of your body for an extended period of time
since this may cause discomfort.
•Forcing SIM or PC cards into computer slots at an angle
may damage sl
ot connectors.
•Normally, if the system does not respond, you can turn
the MW810
Mobile Workstation off by holding the
power button pressed for 6 seconds or more. Be aware,
this method of hardware power off may damage your
Hard Disk Drive.
•Do not insert or remove cards when the MW810 Mobile
Workst
ation is in Suspend mode. Before you insert or
remove a card, make sure that you exit all software
applications that access the card.
xiv
What is the MW810 Mobile Workstation?
The MW810 Mobile Workstation series is one of
Motorola's highest-performing and most rugged data communication and computing solutions. It is specifically designed
the harsh conditions of the mobile environment, which is
for
not suitable for conventional notebook or desktop computers.
The MW810 Mobile Workstation is a versatile three-piece
design
with separate display (12.1” or 8.4”), Central Processing Unit (CPU) Box and a keyboard. A choice of configurations
enable
s fitting the workstation to a variety of vehicle types
and customizing installations to meet specific owner needs
and specifications.
The MW810 Motorola is a multipurpose mobile computer
with ca
pability to provide seamless mobility. The workstation
supports multiple internal radios, providing reliable connectivity across a number of dissimilar public and private data
orks. Among its many communication interfaces, the
netw
workstation incorporates video (option) and audio inputs, as
well as an internal GPS or Dead Reckoning GPS module
options, ensuring reliable and accurate vehicle location notification.
An optional Automatic License Plate Recognition (ALPR) system enables to capture license plate images from up to four
ing sources installed in a vehicle. The plate numbers are
mag
i
compared against data base or hot list.
The workstation is powered by a family of high-tier processors with extensive memory.
In addition to the basic multiple port connections option (the
“No I/
O Expansion board” option), the MW810 Motorola is
available with three optional expansion boards:
1. The “COMM & Video I/O Expansion Board”
This option enables the connection of an additional display
) supporting simultaneous operation of two independent
(DVI
users, each using a different display and keyboard. This
option also adds two Ethernet ports, one USB port, one
RS232 serial port and enables analog video camera input.
1
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