Motorola F3 User Manual

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Level 1 and 2 Service Manual

6809505A65-A

MOTOFONE

Digital Wireless Telephone

GSM 900/1800 or GSM 850/1900 MHz

GPRS

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners.

Mobile Devices Business, Sawgrass International Concourse 789 International Parkway Room S2C Sunrise, FL 33325-6220

1 and 2

MOTOFONE F3

Level 1 and 2 Service Manual Contents

6809505A65-A

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

About This Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Controls, Indicators, and Input/Output (I/O) Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Removing and Replacing the Battery Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Removing and Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Removing and Replacing the Subscriber Identity Module (SIM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Removing and Replacing the Rear Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Removing and Replacing the Transceiver Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Removing the Keypad Lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Subscriber Identity Module (SIM) and Identification Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Exploded View Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

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Contents MOTOFONE F3

4 October 27, 2006 6809505A65-A

1 and 2

MOTOFONE F3

Level 1 and 2 Service Manual Introduction

6809505A65-A

Introduction

Motorola® Inc. maintains a worldwide organization that is dedicated to provide responsive, full-service customer support. Motorola products are serviced by an international network of company-operated product care centers as well as authorized independent service firms.

Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs which enable customers to meet requirements for reliable, continuous communications.

To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager.

Product Identification

Motorola products are identified by the model number on the housing. Use the entire model number when inquiring about the product. Numbers are also assigned to chassis and kits. Use these numbers when requesting information or ordering replacement parts.

Product Names

Product names are listed on the front cover. Product names are subject to change without notice. Some product names, as well as some frequency bands, are available only in certain markets.

Product Changes

When electrical, mechanical or production changes are incorporated into Motorola products, a revision letter is assigned to the chassis or kit affected, for example;

-A, -B, or -C, and so on.

The chassis or kit number, complete with revision number is imprinted during production. The revision letter is an integral part of the chassis or kit number and is also listed on schematic diagrams and printed circuit board layouts.

Regulatory Agency Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:

• This device may not cause any harmful interference, and

• this device must accept interference received, including interference that may cause undesired operation.

This class B device also complies with all requirements of the Canadian Interference-Causing Equipment Regulations (ICES-003).

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

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Introduction MOTOFONE F3

Computer Program Copyrights

The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted computer programs, including the exclusive right to copy, reproduce, modify, decompile, disassemble, and reverse-engineer the Motorola computer programs in any manner or form without Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or patent applications of Motorola, except for a nonexclusive license to use the Motorola product and the Motorola computer programs with the Motorola product.

About This Service Manual

Using this service manual and the suggestions contained in it assures proper installation, operation, and maintenance of F3 telephones. Refer questions about this manual to the nearest Customer Service Manager.

Audience

This document aids service personnel in testing and repairing F3 telephones. Service personnel should be familiar with electronic assembly, testing, and troubleshooting methods, and with the operation and use of associated test equipment.

Use of this document assures proper installation, operation, and maintenance of Motorola products and equipment. It contains all service information required for the equipment described and is current as of the printing date.

Scope

The scope of this document is to provide the reader with basic information relating to F3 telephones, and also to provide procedures and processes for repairing the units at Level 1 and 2 service centers including:

•Unit swap out

• Repairing of mechanical faults

• Basic modular troubleshooting

• Testing and verification of unit functionality

• Initiate warranty claims and send faulty modules to Level 3 or 4 repair centers.

6 October 27, 2006 6809505A65-A

Level 1 and 2 Service Manual Introduction

Conventions

Special characters and typefaces, listed and described below, are used in this publication to emphasize certain types of information.

➧

G E

Warranty Service Policy

The product will be sold with the standard 12 months warranty terms and conditions. Accidental damage, misuse, and extended warranties offered by retailers are not supported under warranty. Non warranty repairs are available at agreed fixed repair prices.

Out of Box Failure Policy

The standard out of box failure criteria applies. Customer units that fail very early on after the date of sale, are to be returned to Manufacturing for root cause analysis, to guard against epidemic criteria. Manufacturing to bear the costs of early life failure.

Note: Emphasizes additional information pertinent to the subject matter.

Caution: Emphasizes information about actions which may result in equipment damage.

Warning: Emphasizes information about actions which may result in personal injury.

Information from a screen is shown in text as similar as possible to what

appears in the display. For example,

ALERTS

Product Support

Customer’s original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola High Technology Centers will perform level 4 (full component) repairs.

Customer Support

Customer support is available through dedicated Call Centers and in-country help desks. Product Service training should be arranged through the local Motorola Support Center.

Parts Replacement

When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual or supplement.

When ordering crystals or channel elements, specify the Motorola part number, description, crystal frequency, and operating frequency desired.

When the Motorola part number of a component is not known, use the product model

6809505A65-A October 27, 2006 7

Introduction MOTOFONE F3

number or other related major assembly along with a description of the related major assembly and of the component in question.

In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834

Accessories and Aftermarket Division (AAD)

Order replacement parts, test equipment, and manuals from AAD.

U.S.A. Outside U.S.A.

Phone: 800-422-4210 Phone: 847-538-8023

FAX: 800-622-6210 FAX: 847-576-3023

Website: http://businessonline.motorola.com

EMEA

Phone:

49 461 803 1404

Website: http://emeaonline.motorola.com

Asia

Phone:

Website:

65 648 62995

http://asiaonline.motorola.com

8 October 27, 2006 6809505A65-A

Level 1 and 2 Service Manual Specifications

Specifications

Frequency Range GSM 850

Frequency Range GSM 900

Frequency Range DCS 1800

Frequency Range PCS 1900

Channel Spacing 200 kHz

Channels

Modulation GMSK at BT = 0.3 Transmitter Phase Accuracy 5 Degrees RMS, 20 Degrees peak Duplex Spacing 45 MHz GSM, 95 MHz DCS, 80 MHz PCS Frequency Stability ± 0.10 ppm of the downlink frequency (Rx)

Operating Voltage

Average Transmit Current 300 mA max Average Stand-by Current 4.0 mA max (DRX2), 2.0 mA max (DRX9)

Dimensions

Size (Volume) 50 cc (4.8 in Weight 70 g (3.52 oz) with cell Temperature Range -10° C to +55° C (+15° F to +130° F) Battery Life, 880 mAh Li Ion Battery Talk time 500 minutes

General Function Specification

824-849 MHz Tx 869-894 MHz Rx

880-915 MHz Tx (with EGSM) 925-960 MHZ Rx

1710-1785 MHz Tx 1805-1880 MHz Rx

1850-1910 MHz Tx 1930-1990 MHz Rx

174 EGSM, 374 DCS, 374 PCS, 124 GSM 850 carriers with 8 channels per carrier

+3.0V dc to +4.2V dc (cell) +4.4V dc to +6.6V dc (external charger jack with 2.4 K ohm resistor)

47mm x 114mm x 9.1mm (1.96 inches x 4.17 inches x 0.66 inches)

)

Standby time 300 hours All talk and standby times are approximate

and depend on network configuration, signal strength, and features selected. Standby times are quoted as a range from DRX=2 to DRX=9. Talk times are quoted as a range from DTX off to DTX on.

Transmitter Specification

33 dBm nominal GSM 850

RF Power Output

Output Impedance 50 ohms nominal

Spurious Emissions

Receiver Specification

Receive Sensitivity

RX bit error rate (100k bits) Type II < 2% Channel Hop Time 500 microseconds

33 dBm nominal GSM 900 30 dBm nominal GSM 1800 30 dBm nominal PCS 1900

-36 dBm from 0.1 to 1 GHz,

-30 dBm from 1 to 4 GHz

-106 dBm GSM 850,

-106 dBm GSM 900,

-104 dBm GSM 1800,

-104 dBm PCS 1900

6809505A65-A October 27, 2006 9

Specifications MOTOFONE F3

Receiver Specification

Time to Camp Approximately 5-10 seconds

Speech Coding Function Specification

Speech Coding Type

Bit Rate 13.0 kbps Frame Duration 20 ms Block Length 260 bits Classes Class 1 bits = 182 bits; Class 2 bits = 78 bits Bit Rate with FEC Encoding 22.8 kbps

Regular pulse excitation / linear predictive coding with long term prediction (RPE LPC with LTP)

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Level 1 and 2 Service Manual Product Overview

Product Overview

Motorola’s MOTOFONE F3 mobile telephones feature global system for mobile communications (GSM) air interface. The mobile telephone uses a simplified iconbased user interface (UI) for easy operation, allows short message service (SMS) text messaging. The F3 is a dual band phone that allows roaming within the GSM 900MHz, and DCS 1800 MHz bands, or the GSM 850MHz, and PCS 1900MHz bands, depending on factory programming.

F3 telephones are made of polycarbonate plastic. The display and speaker, as well as the transceiver printed circuit board (PCB), microphone, charger/ headphone connectors, and buttons are contained within the 9.1mm slim candy bar form-factor housing. The 700 mAh Lithium Ion (Li Ion) battery provides up to 500 minutes of talk time with up to 300 hours of standby time mini subscriber identity module (SIM) cards, which fit into the SIM holder under the rear housing cover. These telephones feature an EPD (Electrophoresis display) and an internal antenna.

Features

F3 telephones use advanced, self-contained, sealed, custom integrated circuits to perform the complex functions required for GSM GPRS communication. Aside from the space and weight advantage, microcircuits enhance basic reliability, simplify maintenance, and provide a wide variety of operational functions.

. The phone accepts 3V and 1.8V

Features available in the F3 include:

• GSM dual band phone, 900/1800MHz or 850/1900MHz.

• Ultra low cost.

• Ultra thin, 9.1 mm in thickness.

• New display technology, EPD display

• Uses only one speaker for both receiver and ring-tone speaker.

1. All talk and standby times are approximate and depend on network configuration, signal strength, and features selected. Standby times are quoted as a range from DRX=2 to DRX=9. Talk times are quoted as a range from DTX off to DTX on.

6809505A65-A October 27, 2006 11

General Operation MOTOFONE F3

General Operation

Controls, Indicators, and Input/Output (I/O) Connectors

The F3 controls are located on the front of the device, as shown in Figure 1.

Signal

Strength

Action Key

Make and

answer calls

Battery Strength

Navigation pad

Phone book

Turn phone on and off, hang up, exit menus.

Lock and

unlock keypad

Headset and

Phone charge

connector

061556o

Figure 1. Telephone Controls and Indicators

12 October 27, 2006 6809505A65-A

Level 1 and 2 Service Manual General Operation

Electrophoretic Display (EPD)

The large display supports extra large characters for easy readability as well as dedicated space for status and action icons.

Whether a phone displays all indicators depends on the programming and services

➧

to which the user subscribes.

Figure 2 shows the main screen display.

Battery Information

061557o

Figure 2. Main Screen Display

Battery Charge Indicator

The telephone displays a battery charge indicator icon in the idle screen to indicate the battery charge level. The gauge shows five levels: 100%, 60%, 40%, 20%, and Low Battery.

Battery Removal

Removing the battery causes the device to immediately shut down, and any pending work (partially entered phone book entries or outgoing messages, for example) is lost. Any text or image displayed on the screen at the time the battery is removed, will remain visible on the screen. The screen will refresh as soon as it is turned on again.

All batteries can cause property damage and/or bodily injury, such as burns if a conductive material, such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.

6809505A65-A October 27, 2006 13

If the battery is removed while receiving a message, the message will be lost.

General Operation MOTOFONE F3

To ensure proper memory retention, turn the phone OFF before removing the

➧

battery.

Battery Date Code

The battery date code is a 15 position alphanumeric code that provides backend manufacture site information, year and week of manufacture date, cell type and vendor information.

The battery date code is used for cell phone batteries that were manufactured beginning in March 2003. The following paragraphs provide more detail about the battery date code.

1. Backend Pack Manufacturing Site (first position of battery code)

A = Motorola Penang J= ESG, Chihuahua S = T.D.I Scotland B = T.D.I. Mexico K= T.D.I. Romeoville

C = Motorola China L = Motorola

D = T.D.I. Shanghai, China

E = ESG, Evadin, Brazil N = TDI, Manau, Brazil W = ESG, Sung Woo F = ESG, Propower, Korea G = P = Intesys Arizona Y = P&K (G.E.T.)

H = Motorola Harvard I = Motorola lreland

2. Cell code and vendor (second and third position of battery code):

2 alpha characters.

Cell Reference

Designator

IA A&TB 6.6x30x48 LGQ633048C

Vendor Size Part Number

Lawrenceville M =TDI, Malaysia

M = J Power

O =

Q = Z =

R = Foxlink, Tianjin

T = T.D.I Downers Grove

T = TWS

U = T.D.I. Hungary

V =

X = ESG, Foxlink, China

Systems, Korea

1B A&TB 6.6x30x48 LGQ633048D

1C A&TB 6.6x30x47.2 LGQ633048P

1D A&TB 8.8x34x48 LGQ863448C

1E A&TB 8.8x34x47.3 LGQ8634481-1

1F A&TB 18x65 LGR18650E

IG A&TB 7.5x14.5x48 TH750F5

14 October 27, 2006 6809505A65-A

Level 1 and 2 Service Manual General Operation

Cell Reference

Designator

1H A&TB 10.5x43.6 TH550AAA

3F Toshiba 7.5x14.5x48 TH900F5

3G Gold Peak 1/3A GPZSAFK

3H Toshiba 4.4x34x56 LA8423456A

3J Saft AA VHAA1200

3K Maxell 5.5x30x48 ICP053048G

3L NEC-Moli 6.7x30x47.3 MK11-2293

3M Mitsubishi 4.4x34x56 Lipmo001

3N Toshiba 6.6x34x50 LGQ633450R

3P Panasonic 6x34x50 CGP34506

3R Toshiba 3.9x34x56 LAB363456A

3S NEC-Moli 6.5x22x65 MK11-2300

3T BYD 6.6*9.8x47.9 LP063048A

3U* Panasonic LL-AAAA HHR70QAB4

Vendor Size Part Number

3V Sanyo (Toshiba) 6mm NiMH THF6M

3W LG Chemical 6x30x48 ICP633048

3X BYD 5.4x30.1x48.2 LP053048A

3Y BYD 6x34x50 LPO53048A

3Z* Panasonic 6.2x35.2x16. HF6OSS

4A Peacebay-

Manual

4B BYD 4x30x48 F6MG

4C Peacebay-Auto 6.4x16.34 F6MP

4D Sanyo 6mm NiMH HFC1U

4E BYD 8x3 x47.5 LP083448SH

4F Sony 34x67 UP423467A4H

4G LG Chemical 8.6x34x48 ICP863448

4H LG Chemical 6.3x 34x50 ICP633450

4J* BYD 4x30x41 LP043O41A

4K GS Melcotec 4.6x29.5x41 LP423041A

6mm NiMH F6MG

4L LG Chemical 4.2x30x48 ICP423048

6809505A65-A October 27, 2006 15

General Operation MOTOFONE F3

Cell Reference

Designator

4M Toshiba 5.5x30x48 LGQ553048U

4N Sanyo 3.8x34x50 UF383450P

4P Toshiba 4.4x34x50 LGQ443450U

4R Toshiba 4.4x30x48 LGQ443048U

4S Lishen 06x30x48 LP0601AE

4T Panasonic AAAALL HHR70QAB4

8E NEC S14 - ICP043443B(-M)

8L Maxwell L08 - ICP463443ARM

Vendor Size Part Number

3. Cell date code (fourth fifth and sixth position of battery code) consisting of

characters as stated on cell pack by cell manufacturer. If a 3 digit code is not used, place a period (.) in the sixth position.

4. Protection Circuit Module (PCM) code (seventh and eighth positions of battery

code) FF = 0164086T01

5. Year of battery manufacture (ninth position of battery code)

1990 = A 1997 = H 2004 = O 2011 = V

1991 = B 1998 = I 2005 = P 2012 = W

1992 = C 1999 = J 2006 = Q 2013 = X

1993 = D 2000 = K 2007 = R 2014 = Y

1994 = E 2001 = L 2008 = S 2015 = Z

1995 = F 2002 = M 2009 = T

1996 = G 2003 = N 2010 = U

6. Week of manufacture (tenth and eleventh positions of battery code).

A=0 C=2 E=4 G=6 I=8

B=1 D=3 F=5 H=7 J=9

7. Front end corepack manufacturing site (twelfth position of battery code (see

step 1)). Example of a battery date code: A1V90311JCCC... position 1 = A = Motorola Penang.t (Backend Pack)

position 2 & 3 = 1V = Panasonic, AAA, HHR55B2 position 4, 5 & 6 = 903 = cell date code (from manufacturer) position 7 & 8 = 11 = (TBD by supplier.Example: Line one of the first shift.) position 9 = J = 1999 = Year of battery pack manufacture position 10 & 11 = CC = week twenty two. (backend pack)

16 October 27, 2006 6809505A65-A

Level 1 and 2 Service Manual General Operation

position 12 = C = Motorola, China. (Frontend Core Pack) position 13, 14 & 15 = placeholders (...) to indicate pack has not

been relabeled.

8. Re-label position (thirteenth position of battery code). A period (.) is to be added if not relabeled. If relabeled, add the original date code year per step 5.

9. Line & shift manufactured (optional)/relabel (Fourteenth & Fifteenth position of battery code) If not relabeled, consists of a two character combination either alpha or numeric to be determined by the cell pack manufacturer for representing the line and shift. All unused positions shall be marked with a period (.). If relabeled, consists of the original date code week positions per step 6."

10. Batteries sold in China have an additional character date code: Example: YYYYMMDDABCXXXX Where YYYYMMDD is the actual battery manufacturing date

A is the line number B is the shift number (A,C is day shift; B, D is night shift) C is a serial number from A to Z XXXX is a sequence number

11. Embedded battery packs use a 6 character date code: Position 1 is the manufacturing site:

Operation

Manufacturing Site Code

BYD a

ESG b

GSMT China c

GSMT Japan d

LG China e

LG Japan f

Maxell China g

Maxell Japan h

TDI i

Toshiba China j

Toshiba Japan k

Position 2 and 3 is cell code and vendor. See step 2.

Position 4, 5, and 6 is cell date code (year and week). See steps 5 and 6.

For detailed operating instructions, refer to the appropriate User Guide listed in the Related Publications section toward the end of this manual.

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General Operation MOTOFONE F3

18 October 27, 2006 6809505A65-A

1 and 2

Level 1 and 2 Service Manual Tools and Test Equipment

MOTOFONE F3 6809505A65-A

Tools and Test Equipment

Table 1 lists the tools and test equipment used on F3 telephones. Use either the listed items or equivalents.

Table 1. General Test Equipment and Tools

Motorola

Part Number

See Table 5 Charger Used to charge battery and to power phone

0180386A82

8102430Z04 GSM / DCS / PCS Test SIM Used to enable manual test mode

6680388B67 Disassembly tool, plastic with flat and pointed

6680388B01 Tweezers, plastic Used during assembly/disassembly

RSX4043-A Torque Driver Used to remove and replace screws

HP34401A

1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) by phone at (800) 422-4210 or FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023.

2. Not available from Motorola. To order, contact Hewlett Packard at (800) 452-4844.

—

Antistatic Mat Kit (includes 66-80387A95 antistatic mat, 66-80334B36 ground cord, and 42-80385A59 wrist band)

ends (manual opening tool)

Torque Driver Bit T-5 Plus, Apex 440-6IP Torx Plus or equivalent

Size 0 Phillips head driver Used to remove transceiver board screws

Digital Multimeter Used to measure battery voltage

Description Application

Provides protection from damage to phone caused by electrostatic discharge (ESD)

Used during assembly/disassembly of phone

Used with torque driver

6809505A65-A October 27, 2006 23

Disassembly MOTOFONE F3

Disassembly

This section describes how to disassemble a F3 telephone. Tools and equipment used are listed in Table 1, preceding.

Many of the integrated devices used in this equipment are vulnerable to damage

G G

from electrostatic discharge (ESD). Ensure adequate static protection is in place when handling, shipping, and servicing the internal components of this equipment.

Avoid stressing the plastic in any way to avoid damage to either the plastic or internal components.

24 October 27, 2006 6809505A65-A

Level 1 and 2 Service Manual Disassembly

Removing and Replacing the Battery Cover

1. Ensure the phone is turned off.

2. Press down on the battery cover latch on the back of the phone and lift it up in the direction of the arrow, then lift the battery cover away from the phone (see Figure 3).

Battery cover

Battery cover latch

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Figure 3. Removing the Battery Cover

3. To replace, align the battery cover to the back of the phone.

4. Gently press the battery cover into position until the battery cover snaps into place.

6809505A65-A October 27, 2006 25

Disassembly MOTOFONE F3

Removing and Replacing the Battery

Before handling the battery, please observe the battery cautions listed below.

Do not handle batteries with wet or sweaty hands.

Do not short the positive or negative terminals. Non conductive tweezers or grasping tools are to be used for battery connector manipulation, assembly, and disassembly.

1. Remove the battery cover, as described in the procedures.

2. Lift the end of the battery, as shown in Figure 4.

3. Lift the battery out of the battery compartment.

Battery

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Figure 4. Removing and Replacing the Battery

There is a danger of explosion if the Lithium ion battery is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the

26 October 27, 2006 6809505A65-A

battery manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

4. To replace, insert the bottom end of the battery into the battery compartment with contacts facing downward.

5. Press the top of the battery into the battery compartment.

6. Replace the battery cover as described in the procedures.

Level 1 and 2 Service Manual Disassembly

Removing and Replacing the Subscriber Identity Module (SIM)

1. Remove the battery cover, and battery as described in the procedures.

2. Remove the SIM from the phone by sliding it in the direction indicated, as shown in Figure 5.

SIM

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Figure 5. Removing the SIM

3. To replace, carefully slide the SIM all the way into the SIM holder. Observe the notched corner when inserting the SIM.

4. Replace the battery and the battery cover as described in the procedures.

6809505A65-A October 27, 2006 27

Disassembly MOTOFONE F3

Removing and Replacing the Rear Housing

1. Remove the battery cover, battery, SIM, as described in the procedures.

2. Use a T5 driver to remove 4 housing screws (see Figure 6). Set the screws aside for reuse.

Housing screw

Figure 6. Housing Screw Locations

3. Use the plastic tweezers to release the housing latch next to the battery contacts. under the rear housing (see Figure 7).

Housing latch

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Plastic tweezers

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Figure 7. Releasing the Housing Latch

28 October 27, 2006 6809505A65-A

Level 1 and 2 Service Manual Disassembly

4. Apply outward pressure to the left and right sides of the battery compartment to release the housing latches on the sides of the phone (see Figure 8).

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Figure 8. Releasing the Side Housing Latches

5. Carefully lift the rear housing from the phone.

6. To replace, align the rear housing to the phone.

7. Lower the rear housing onto the phone.

8. Gently press the rear housing onto the phone to engage the latches on the sides of the phone.

9. Engage the housing latch in the center of the phone by gently pressing on the rear housing near the battery contacts.

10. Insert and tighten the 4 housing screws using the T5 driver. Tighten to 8.9Ncm +/- 0.55. Do not overtighten.

11. Replace the SIM, battery, battery cover as described in the procedures.

6809505A65-A October 27, 2006 29

Disassembly MOTOFONE F3

Removing and Replacing the Transceiver Board Assembly

This product contains static-sensitive devices. Use anti-static handling procedures

to prevent electrostatic discharge (ESD) and component damage.

1. Remove the battery cover, battery, SIM, rear housing, as described in the procedures.

2. Use a size 0 Phillips screwdriver to remove the 4 main board screws (see Figure 9).

Main board

screws

Figure 9. Removing the Main Board Screws

Main board

screws

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30 October 27, 2006 6809505A65-A

Level 1 and 2 Service Manual Disassembly

3. Use the plastic tweezers to lift the microphone assembly out of its place on the chassis. Avoid damage to the microphone wires.

Microphone assembly

Plastic tweezers

Figure 10. Removing the Microphone Assembly

4. Carefully lift the main board from the front chassis.

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Main board

Microphone assembly

Plastic tweezers

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Figure 11. Removing the Transceiver Board Assembly

6809505A65-A October 27, 2006 31

Disassembly MOTOFONE F3

5. To replace, align the main board assembly to the chassis.

6. Insert and tighten the 4 main board screws with the size 0 Phillips screwdriver.

7. Place the microphone assembly into the opening in the chassis. Avoid damage to the microphone wires.

8. Replace the rear housing, SIM, battery, and battery cover as described in the procedures.

32 October 27, 2006 6809505A65-A

Level 1 and 2 Service Manual Disassembly

Removing the Keypad Lens

This product contains static-sensitive devices. Use anti-static handling procedures

to prevent electrostatic discharge (ESD) and component damage.

1. Remove the battery cover, battery, SIM, rear housing, as described in the procedures.

2. Remove the keypad lens by carefully lifting one corner of the keypad lens by hand and peeling the entire keypad lens away from the chassis (see Figure 12).

061614o

Figure 12. Removing the Keypad Lens

6809505A65-A October 27, 2006 33

Subscriber Identity Module (SIM) and Identification Label MOTOFONE F3

Subscriber Identity Module (SIM) and Identification Label

SIM

A SIM is required to access the existing local GSM network, or remote networks when traveling (if a roaming agreement has been made with the provider).

The SIM card contains:

• All the data necessary to access GSM services

• The ability to store user information such as phone numbers

• All information required by the network provider to provide access to the network

Identification

Each Motorola GSM phone is labeled with a variety of identifying numbers. The following information describes the current identifying labels.

Mechanical Serial Number (MSN)

The MSN is an individual unit identity number and remains with the unit throughout its life.

The MSN can be used to log and track a phone on Motorola's Service Center Database.

The MSN is divided into 4 sections, as shown in Figure 13.

MSN 10 Digits

3 Digits 1 Digit 2 Digits 4 Digits

APC DC DC SNR

Account Product Code

i.e. StarTAC Phone130

Distribution Center i.e. Easter Inch

Date Code: Year and Month of Shipment

Unit's individual serial number

000807a

Figure 13. MSN label breakdown

34 October 27, 2006 6809505A65-A

Level 1 and 2 Service Manual Subscriber Identity Module (SIM) and Identification Label

International Mobile Station Equipment Identity (IMEI)

The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and is stored within the unit's memory.

The IMEI uniquely identifies an individual mobile station and thereby provides a means for controlling access to GSM networks based on mobile station types or individual units. The full IMEI structure is listed in Table 2.

Table 2. IMEI Number Breakdown

TAC Serial Number Check Digit

NNXXXXXX ZZZZZZ A

Where

TAC Type Allocation Code, formerly known as Type Approval Code

NN Reporting body identifier

XXXXXX Type Identifier

ZZZZZZ Individual unit serial number

A Phase 1 = 0.

Phase 2 = check digit defined as a function of all other IMEI digits

Other label number configurations present are:

• TRANSCEIVER NUMBER: Identifies the product type. Normally the SWF number. (i.e. V100).

• PACKAGE NUMBER: Identifies the equipment type, mode, and language in which the product is shipped.

6809505A65-A October 27, 2006 35

Troubleshooting Chart MOTOFONE F3

Troubleshooting Chart

Table 3. Level 1 and 2 Troubleshooting Chart

Symptom Probable Cause Verification And Remedy

Measure the voltage at TP_BATT+ with battery attached. If voltage is below 3.0V, attach a

1. Telephone will not turn on or stay on.

2. Telephone exhibits poor reception or erratic operation such as calls frequently dropping or weak or distorted audio.

3. No display.

4. Incoming call alert transducer audio distorted or volume is too low.

5. Telephone transmit audio is weak. (usually indicated by called parties complaining of difficulty in hearing voice).

6. Receive audio from earpiece speaker is weak or distor ted.

7. Telephone will not recognize or accept SIM card.

8. No or weak audio when using headset. a) Headset plug not pushed in fully.

a) Battery either discharged or defective.

b) Transceiver board defective.

a) Speaker/antenna assembly defective

b) Transceiver board defective.

a) Connections between transceiver and display faulty.

b) Display module defective.

a) Faulty antenna/speaker assembly.

b) Transceiver board defective

a) Microphone defective.

b) Transceiver board defective

a) Contacts between earpiece speaker and transceiver board faulty.

b) Transceiver board defective.

a) SIM card defective.

b) Transceiver board defective

charger to the phone and ensure that the phone is charging. If the phone does not charge, change the battery and repeat the measurement charging procedure. If the phone still does not turn on, proceed to b).