MOTOFONE
Quick Start Guide
TM
F3
stay connected
Thanks for purchasing the MOTOFONETM F3 gsm
wireless phone! MOTOFONE has the features you need,
the look you want, and a price that fits your pocket.
Simple, Functional, and Fashionable
newest phone user can embrace mobile communication
with confidence and style.
Effortless and Easy
readability. Voice prompt instructions in a language you
choose. Intuitive, icon-based menu interface.
Value and Function
speakerphone, enhanced audio, dust- and
sweat-resistant construction, sensible price.
New large display for easy
Long battery life, integrated
Even the
1
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
Certain mobile phone features are dependent on the capabilities and settings of
your service provider’s network. Additionally, certain features may not be activated
by your service provider, and/or the provider's network settings may limit the
feature’s functionality. Always contact your service provider about feature
availability and functionality. All features, functionality, and other product
specifications, as well as the information contained in this user's guide are based
upon the latest available information and are believed to be accurate at the time of
printing. Motorola reserves the right to change or modify any information or
specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark
Office. All other product or service names are the property of their respective
owners. The Bluetooth trademarks are owned by their proprietor and used by
Motorola, Inc. under license.
© Motorola, Inc., 2007.
Caution:
Changes or modifications ma de in the radio phone, not expressly approved
by Motorola, will void the user’s authority to operate the equipment.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted Motorola
and third-party software stored in semiconductor memories or other media. Laws in
the United States and other countries preserve for Motorola and third-party
software providers certain exclusive rights for copyrighted software, such as the
exclusive rights to distribute or reproduce the copyrighted software. Accordingly,
any copyrighted software contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the extent allowed
by law. Furthermore, the purchase of the Motorola products shall not be deemed to
2
grant either directly or by implication, estoppel, or otherwise, any license under the
copyrights, patents, or patent applications of Motorola or any third-party software
provider, except for the normal, non-exclusive, royalty-free license to use that arises
by operation of law in the sale of a product.
Manual Number: 6809507A54-O
3
contents
get started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
install SIM card & battery . . . . . . . . . . . . . . . . . . . . 6
charge battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
turn phone on & off . . . . . . . . . . . . . . . . . . . . . . . . . 7
make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
answer a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
end a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
main keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
main menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
action icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
status indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
lock & unlock keypad . . . . . . . . . . . . . . . . . . . . . . . . 11
voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
recent calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
emergency calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
customize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
change ringtone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
change ringer volume. . . . . . . . . . . . . . . . . . . . . . . . 13
change earpiece volume . . . . . . . . . . . . . . . . . . . . . 13
date, time, & alarms. . . . . . . . . . . . . . . . . . . . . . . . . 14
advanced settings . . . . . . . . . . . . . . . . . . . . . . . . . . 15
phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
call phonebook entry . . . . . . . . . . . . . . . . . . . . . . . . 16
4
add entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
delete entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
speed dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
text messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
send message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
read message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
reply to message . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
voice prompts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
what are voice prompts? . . . . . . . . . . . . . . . . . . . . 20
use voice prompts . . . . . . . . . . . . . . . . . . . . . . . . . 20
service & repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
SAR Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Industry Canada Notice . . . . . . . . . . . . . . . . . . . . . . 29
FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Hearing Aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
WHO Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Export Law . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Recycling Information . . . . . . . . . . . . . . . . . . . . . . . 37
Perchlorate Label . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Privacy and Data Security . . . . . . . . . . . . . . . . . . . . 38
Driving Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
5
get started
get started
install SIM card & battery
1
Remove cover.
3
Insert battery.
charge battery
New batteries are not fully charged. Plug the battery
charger into your phone and an electrical outlet. Your
phone might take several seconds to start charging the
battery. The battery indicator in your phone’s external
display flashes during charging. When charging is
complete, the battery indicator stops flashing.
6
2
Insert SIM.
4
Replace cover.
get started
turn phone on & off
Press and holdP for a few
seconds, or until the display turns
on or off.
make a call
Enter a phone number and
N
press
answer a call
When your phone rings and/or
vibrates, press
end a call
PressP.
.
N
.
7
basics
weak
strong
Signal Strength
Action Key
Make &
answer calls.
Lock & unlock
keypad.
Headset &
Phone Charge
Connector
Battery Strength
Navigation Pad
Phonebook
Turn on & off
(press & hold),
hang up, exit.
basics
your phone
8
basics
Action Key
Open main menu.
Select items
in menus
& on screen.
Phonebook Key
Open phonebook
or store new
phonebook entry
when you see
V
.
Navigation Pad
Press arrows to move left,
right, up, & down.
main keys
main menu
1
Press I to open the main menu.
2
Press c or a to scroll to the option you want:
C
Write Messages
D
3
Read Messages
B
View Recent
Calls List
Press I to select the option.
E
F
G
Change Ringtone
Set Alarm
Adjust Date &
Time
9
basics
action icons
When your phone displays these icons, you can:
i
Enter numbers.
Q
Enter letters.
V
Add phonebook entry.
U
Delete an item.
status indicators
W
Call in progress.
J
Out of network.
g
Keypad locked.
O
Ringtone set to
vibrate.
l
Ringtone set to silent.
N
Error.
10
T
Select an option.
R
Write a message.
S
Use speakerphone.
X
Call failed.
K
Alarm set.
L
New voicemail
message.
M
New text message.
P
Action successful.
basics
lock & unlock keypad
You can lock your phone’s keys to prevent accidental key
To lock/unlock your keypad
presses.
*
for two seconds.
voicemail
Your phone shows L when you have a new voicemail
message.
If your voicemail number is stored as phonebook entry 1,
press and hold
messages.
1
to quickly access your voicemail
recent calls
To view recent calls:
Find it:
Press h to scroll through the list of calls.
I >c >B >I
, press and hold
11
basics
speakerphone
During a call you will see S, which means you can use
the speakerphone.
To turn the speakerpho ne on
To turn the speakerpho ne off
emergency calls
To call an emergency number
Press keypad keys to enter the
emergency number, then
N
press
Your service provider programs one or more emergency
phone numbers (such as 112 or 911) that you can call
under any circumstances, even when your phone is
locked.
Note:
phone's preprogrammed emergency number(s) may not
work in all locations. Sometimes an emergency call
cannot be placed due to network, environmental, or
interference issues.
12
to call it.
Emergency numbers vary by country. Your
, press I twice.
, press I once.
:
customize
customize
change ringtone
Find it:
1
2
change ringer volume
From the home screen (phone is not in an active call),
press
until the phone vibrates.
change earpiece volume
During an active call, press h.
I >c >E >I
Scroll to the ringtone you want.
Press I to select it.
h
.
To set your phone to vibrate, press
d
13
customize
date, time, & alarms
To adjust date and time:
Find it:
1
2
To set an alarm:
Find it:
1
2
To turn off an alarm:
Find it:
When you see U, press b to select it.
14
I >c >G >I
Enter the date and time.
Press I.
I >c >F >I
Enter the alarm time.
Press I.
I >c >F >I
customize
advanced settings
To access advanced phone settings, press
enter the number code (see below), then press
***
*I
,
.
Phone Setting
change language 520
select time format 470
set voicemail number 644
voice prompts ON/OFF 510/511
keypad tones ON/OFF 250/251
auto keypad lock ON/OFF 260/261
set SIM PIN 300
SIM PIN ON/OFF 310/311
reset to factory settings 000
restricted calling (phonebook only) ON/OFF 160/161
To display detailed phone information
Number
Code
, press:
**9999*I
15
phonebook
TIP
phonebook
call phonebook entry
1
Press Z to open the phonebook.
2
Press h to scroll to the entr y you want to call.
3
Press N to call the entry.
add entry
1
Enter the number.
2
Press Z to open the phonebook.
3
When you see Q, enter the name of the entry.
Press a key more than once to see more letters. For
example, to see the letter N, press
4
Press I to store the entry.
Whenever you see
number to the phonebook.
16
V
, press Z to add the
6
twice.
phonebook
delete entry
1
Press Z to open the phonebook.
2
Press h to scroll to the entr y you want to delete.
3
Press c to scroll to U.
4
Press b to delete the entry.
speed dial
Use speed dial numbers to quickly call someone in your
phonebook.
Your phonebook automatically assigns a speed dial
number to each entry you add to your phonebook.
For phonebook entries 1 through 9,
corresponding key
For all other phonebook entries:
1
Type the entr y number (for example,
entry 15).
2
Press #.
3
Press N to call the number.
(1 - 9) for two seconds.
press and hold the
15
for
17
text messages
TIP
text messages
send message
Find it:
1
2
3
18
I >C>I
Enter the message and press I.
Enter the number of the recipient, or press Z and
select a name from your phonebook
Press I.
When entering text, press a key more than
once to see more letters. For example, to
see the letter N, press
To delete a character, press
the entire message, press and hold
6
twice.
a
. To delete
O
.
text messages
read message
Your phone shows M when you have a new text
message.
Find it:
To read and scroll through the message
To view a other messages
Note:
newest) when the SIM card is full.
reply to message
While reading a message:
1
2
3
To open the message:
I >c >D >I
, press c.
, press h.
Text messages are automatically deleted (oldest to
Press I.
Enter your response.
Press I.
19
voice prompts
voice prompts
what are voice prompts?
Your phone provides voice prompts to help you use many
featur es.
Note:
For your hearing safety, some voice prompts are
set to a lower volume than others.
use voice prompts
Whenever you turn on your phone, it asks if you want
voice prompt help.
If you want voice prompt help
action.
If you do not want voice prompt help
Note:
The first time you turn on your phone, you are
prompted to select a language. Press the key that
corresponds to the language you want.
You can turn voice prompts off—see
TIP
“advanced settings” on page 15.
20
, press 1 or take no
, press 2.
battery tips
Battery life depends on the network, signal strength, temperature, features, and
accessories you use.
•
Always use Motorola Original batteries and chargers. The
warranty does not cover damage caused by non-Motorola
batteries and/or chargers.
•
New batteries or batteries stored for a long time may take
more time to charge.
•
When charging your battery, keep it near room temperature.
•
When storing your battery, keep it uncharged in a cool, dark, dry place.
•
Never expose batteries to temperatures below -10°C (14°F) or above 45°C
(113°F). Always take your phone with you when you leave your vehicle.
•
It is normal for batteries to gradually wear down and require longer charging
times. If you notice a change in your battery life, it is probably time to purchase a
new battery.
Contact your local recycling center for proper battery disposal.
Warning:
may explode.
Before using your phone, read the battery safety information in the “Safety and
General Information” section.
service & repairs
If you have questions or need assistance, we’re here to help.
www.motorola.com/consumer/support
Go to
number of customer care options. You can also contact the Motorola Customer
Support Center at 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United
States for hearing impaired), or 1-800-461-4575 (Canada).
Never dispose of batteries in a fire because they
, where you can select from a
21
Specific Absorption Rate Data
SAR Data
This model wireless phone meets the government’s requirements for
exposure to radio waves.
Your wireless phone is a radio transmitter and receiver. It is designed and
manufactured not to exceed limits for exposure to radio frequency (RF) energy set by
the Federal Communications Commission (FCC) of the U.S. Government and by the
Canadian regulatory authorities. These limits are part of comprehensive guidelines
and establish permitted levels of RF energy for the general population. The
guidelines are based on standards that were developed by independent scientific
organizations through periodic and thorough evaluation of scientific studies. The
standards include a substantial safety margin designed to assure the safety of all
persons, regardless of age or health.
The exposure standard for wireless mobile phones employs a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC and by
the Canadian regulatory authorities is 1.6 W/kg.
standard operating positions accepted by the FCC and by Industry Canada with the
phone transmitting at its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR
level of the phone while operating can be well below the maximum value. This is
because the phone is designed to operate at multiple power levels so as to use only
the power required to reach the network. In general, the closer you are to a wireless
base station, the lower the power output.
Before a phone model is available for sale to the public in the U.S. and Canada, it
must be tested and certified to the FCC and Industry Canada that it does not exceed
the limit established by each government for safe exposure. The tests are performed
in positions and locations (e.g., at the ear and worn on the body) reported to the FCC
and available for review by Industry Canada. The highest SAR value for this model
phone when tested for use at the ear is 0.66 W/kg, and when worn on the body, as
described in this user guide, is 1.18 W/kg. (Body-worn measurements differ among
22
1
Tests for SAR are conducted using
phone models, depending upon available accessories and regulatory
requirements).
2
While there may be differences between the SAR levels of various phones and at
various positions, they all meet the governmental requirements for safe exposure.
Please note that improvements to this product model could cause differences in the
SAR value for later products; in all cases, products are designed to be within the
guidelines.
Additional information on Specific Absorption Rates (SAR) can be found on the
Cellular Telecommunications & Internet Association (CTIA) Web site:
http://www.phonefacts.net
or the Canadian Wireless Telecommunications Association (CWTA) Web site:
http://www.cwta.ca
1. In the United States and Canada, the SAR limit for mobile phones used by the
public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard
incorporates a substantial margin of safety to give additional protection for the
public and to account for any variations in measurements.
2. The SAR information includes the Motorola testing protocol, assessment
procedure, and measurement uncertainty range for this product.
23
Safety and General Information
Safety Information
This section contains important information on the safe and efficient
operation of your mobile device. Read this information before using your
mobile device.
Exposure to Radio Frequency (RF) Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives
and transmits RF energy. When you communicate with your mobile device, the
system handling your call controls the power level at which your mobile device
transmits.
Your Motorola mobile device is designed to comply with local regulatory
requirements in your country concerning exposure of human beings to RF energy.
Operational Precautions
For optimal mobile device performance and to be sure that human exposure to RF
energy does not exceed the guidelines set forth in the relevant standards, always
follow these instructions and precautions.
External Antenna Care
If your mobile device has an external antenna, use only a Motorola-supplied or
approved replacement antenna. Use of unauthorized antennas, modifications, or
attachments could damage the mobile device and/or may result in your device not
complying with local regulatory requirements in your country.
DO NOT hold the external antenna when the mobile device is IN USE. Holding the
external antenna affects call quality and may cause the mobile device to operate at
a higher power level than needed.
* The information provided in this document supersedes the general safety
24
*
information in user’s guides published prior to May 1, 2007.
Product Operation
When placing or receiving a phone call, hold your mobile device just like you would
a landline phone.
If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do
not use a body-worn accessory supplied or approved by Motorola—or if you hang
your mobile device from a lanyard around your neck—keep the mobile device and
its antenna at least 2.5 centimeters (1 inch) from your body when transmitting.
When using any data feature of the mobile device, with or without an accessory
cable, position the mobile device and its antenna at least 2.5 centimeters (1 inch)
from your body.
Using accessories not supplied or approved by Motorola may cause your mobile
device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or
approved accessories, visit our Web site at:
www.motorola.com
.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external
sources if inadequately shielded, designed, or otherwise configured for RF energy
compatibility. In some circumstances your mobile device may cause interference
with other devices.
Follow Instructions to Avoid Interference
Problems
Turn off your mobile device in any location where posted notices instruct you to do
so.
In an aircraft, turn off your mobile device whenever instructed to do so by airline
staff. If your mobile device offers an airplane mode or similar feature, consult a irline
staff about using it in flight.
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or defibrillator,
consult your physician before using this mobile device.
25
Persons with implantable medical devices should observe the following
precautions:
•
ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobile device is turned ON.
•
DO NOT carry the mobile device in the breast pocket.
•
Use the ear opposite the implantable medical device to minimize the potential
for interference.
•
Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
Read and follow the directions from the manufacturer of your implantable medical
device. If you have any questions about using your mobile device with your
implantable medical device, consult your health care provider.
Driving Precautions
Check the laws and regulations on the use of mobile devices in the area where you
drive. Always obey them.
When using your mobile device while driving, please:
•
Give full attention to driving and to the road. Using a mobile device may be
distracting. Discontinue use if you can’t concentrate on driving.
•
Use handsfree operation, if available.
•
Pull off the road and park before making or answering a call if driving conditions
so require.
•
Do not place a mobile device in the airbag deployment area.
Responsible driving practices can be found in the “Smart Practices While Driving”
section in this user’s guide and/or at the Motorola Web site:
www.motorola.com/callsmart
Note:
The use of wireless phones while driving may cause distraction. Discontinue
a call if you can’t concentrate on driving. Additionally, the use of wireless devices
and their accessories may be prohibited or restricted in certain areas. Always obey
the laws and regulations on the use of these products.
26
.
Operational Warnings
032374o
032376o
032375o
032378o
Li Ion BATT
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often but not always posted and
can include fueling areas such as below decks on boats, fuel or chemical transfer or
storage facilities, or areas where the air contains chemicals or particles, such as
grain dust, or metal powders.
When you are in such an area, turn off your mobile device, and do not remove,
install, or charge batteries. In such areas, sparks can occur and cause an explosion
or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Symbol Definition
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in
accordance with local laws. Contact your local regulatory
authorities for more information.
Do not throw your battery or mobile device in the trash.
Your mobile device contains an internal lithium ion battery.
Do not let your battery, charger, or mobile device get wet.
27
Symbol Definition
Listening at full volume to music or voice through a headset
may damage your hearing.
Batteries and Chargers
Caution: Improper treatment or use of batteries may present a
danger of fire, explosion, leakage, or other hazard. For more
information, see the “Battery Use & Battery Safety” section in
this user’s guide.
Choking Hazards
Your mobile device or its accessories may include detachable parts, which may
present a choking hazard to small children. Keep your mobile device and its
accessories away from small children.
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if
the product is dropped on a hard surface or receives a substantial impact. If glass
breaks, do not touch or attempt to remove. Stop using your mobile device until the
glass is replaced by a qualified service center.
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when exposed to
flashing lights, such as when playing video games. These may occur even if a
person has never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult with your physician before playing video games or
enabling a flashing-lights feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following symptoms occur:
convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or
disorientation. It is always a good idea to hold the screen away from your eyes,
28
leave the lights on in the room, take a 15-minute break every hour, and stop use if
you are very tired.
Caution About High Volume Usage
Listening at full volume to music or voice through a headset may
damage your hearing.
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering
finger-written characters, you may experience occasional discomfort in your hands,
arms, shoulders, neck, or o ther parts of your body. If you continue to have discomfort
during or after such use, stop use and see a physician.
Industry Canada Notice to Users
Industry Canada Notice
Operation is subject to the following two conditions: (1) This device may not cause
interference and (2) This device must accept any interference, including interference
that may cause undesired operation of the device. See RSS-GEN 7.1.5.
FCC Notice to Users
FCC Notice
The following statement applies to all products that have received FCC
approval. Applicable products bear the FCC logo, and/or an FCC ID in the
format FCC-ID:xxxxxx on the product label.
Motorola has not approved any changes or modifications to this device by the user.
Any changes or modifications could void the user’s authority to operate the
equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation. See 47 CFR Sec. 15.19(3).
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
29
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Motorola Limited Warranty for the United
States and Canada
Warra nty
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc. warrants its telephones,
pagers, messaging devices, and consumer and professional two-way radios
(excluding commercial, government or industrial radios) that operate via Family
Radio Service or General Mobile Radio Service, Motorola-branded or certified
accessories sold for use with these Products (“Accessories”) and Motorola software
contained on CD-ROMs or other tangible media and sold for use with these Products
(“Software”) to be free from defects in materials and workmanship under normal
consumer usage for the period(s) outlined below. This limited warranty is a
consumer's exclusive remedy, and applies as follows to new Motorola Products,
Accessories and Software purchased by consumers in the United States or Canada,
which are accompanied by this written warranty:
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Products and Accessories
Products Covered Length of Coverage
Products and Accessories
defined above, unless otherwise
provided for below.
Decorative Accessories and
Decorative covers, bezels,
Cases.
PhoneWrap™ covers and cases.
Monaural Headsets.
boom headsets that transmit mono
sound through a wired connection.
Consumer and Professional
Two-Way Radio Accessories.
Products and Accessories that
are Repaired or Replaced.
as
Ear buds and
One (1) year
the first consumer purchaser of the product
unless otherwise provided for below.
Limited lifetime warranty
of ownership by the first consumer purchaser
of the product.
Limited lifetime warranty
of ownership by the first consumer purchaser
of the product.
Ninety (90) days
by the first consumer purchaser of the
product.
The balance of the original warranty or
for ninety (90) days
to the consumer, whichever is longer.
from the date of purchase by
for the lifetime
for the lifetime
from the date of purchase
from the date returned
Exclusions
Normal Wear and Tear.
due to normal wear and tear are excluded from coverage.
Batteries.
Only batteries whose fully charged capacity falls below 80% of their
rated capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse.
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like,
extreme heat, or food; (c) use of the Products or Accessories for commercial
Periodic maintenance, repair and replacement of parts
Defects or damage that result from: (a) improper operation,
31
purposes or subjecting the Product or Accessory to abnormal usage or conditions; or
(d) other acts which are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories.
result from the use of Non-Motorola branded or certified Products, Accessories,
Software or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification.
service, testing, adjustment, installation, maintenance, alteration, or modification in
any way by someone other than Motorola, or its authorized service centers, are
excluded from coverage.
Altered Products.
that have been removed, altered or obliterated; (b) broken seals or that show
evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming
or non-Motorola housings, or parts, are excluded from coverage.
Communication Services.
Accessories or Software due to any communication service or signal you may
subscribe to or use with the Products Accessories or Software is excluded from
coverage.
Products or Accessories with (a) serial numbers or date tags
Defects, damages, or the failure of Products,
Defects or damage that
Defects or damages resulting from
Software
Products Covered Length of Coverage
Software.
Applies only to physical defects in
the media that embodies the copy of the
software (e.g. CD-ROM, or floppy disk).
Ninety (90) days
of purchase.
from the date
Exclusions
Software Embodied in Physical Media.
will meet your requirements or will work in combination with any hardware or
software applications provided by third parties, that the operation of the software
products will be uninterrupted or error free, or that all defects in the software
products will be corrected.
32
No warranty is made that the software
Software NOT Embodied in Physical Media.
physical media (e.g. software that is downloaded from the internet), is provided “as
is” and without warranty.
Software that is not embodied in
Who Is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price
of any Products, Accessories or Software that does not conform to this warranty.
We may use functionally equivalent reconditioned/refurbished/pre-owned or new
Products, Accessories or parts. No data, software or applications added to your
Product, Accessory or Software, including but not limited to personal contacts,
games and ringer tones, will be reinstalled. To avoid losing such data, software and
applications please create a back up prior to requesting service.
How to Obtain Warranty Service or Other
Information
USA Phones
Canada All Products
TTY
For
Accessories
above for the product with which they are used.
1-800-331-6456
Pagers
1-800-548-9954
Two-Way Radios and Messaging Devices
1-800-353-2729
1-800-461-4575
1-888-390-6456
and
Software
, please call the telephone number designated
33
You will receive instructions on how to ship the Products, Accessories or Software,
at your expense, to a Motorola Authorized Repair Center. To obtain service, you
must include: (a) a copy of your receipt, bill of sale or other comparable proof of
purchase; (b) a written description of the problem; (c) the name of your service
provider, if applicable; (d) the name and location of the installation facility (if
applicable) and, most importantly; (e) your address and telephone number.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE
THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS
PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO
EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF
THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR
APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR
SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the length of an
implied warranty, so the above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights, and you may also have
other rights that vary from state to state or from one jurisdiction to another.
Laws in the United States and other countries preserve for Motorola certain
exclusive rights for copyrighted Motorola software such as the exclusive rights to
reproduce and distribute copies of the Motorola software. Motorola software may
only be copied into, used in, and redistributed with, the Products associated with
such Motorola software. No other use, including without limitation disassembly of
34
such Motorola software or exercise of the exclusive rights reserved for Motorola, is
permitted.
Hearing Aid Compatibility with Mobile
Phones
Hearing Aids
Some Motorola phones are measured for compatibility with hearing aids. If the box
for your particular model has “Rated for Hearing Aids” printed on it, the following
explanation applies.
When some mobile phones are used near some hearing devices (hearing aids and
cochlear implants), users may detect a buzzing, humming, or whining noise. Some
hearing devices are more immune than others to this interference noise, and phones
also vary in the amount of interference they generate.
The wireless telephone industry has developed ratings for some of their mobile
phones, to assist hearing device users in finding phones that may be compatible
with their hearing devices. Not all phones have been rated. Phones that are rated
have the rating on their box or a label on the box.
The ratings are not guarantees. Results will vary depending on the user’s hearing
device and hearing loss. If your hearing device happens to be vulnerable to
interference, you may not be able to use a rated phone successfully. Trying out the
phone with your hearing device is the best way to evaluate it for your personal
needs.
M-Ratings:
Phones rated M3 or M4 meet FCC requirements and are likely to
generate less interference to hearing devices than phones that are not labeled. M4
is the better/higher of the two ratings.
T-Ratings:
Phones rated T3 or T4 meet FCC requirements and are likely to be more
usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than
unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing
devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of interference.
Your hearing device manufacturer or hearing health professional may help you find
35
results for your hearing device. The more immune your hearing aid is, the less likely
you are to experience interference noise from mobile phones.
Information from the World Health
Organization
WHO Information
Present scientific information does not indicate the need for any special precautions
for the use of mobile phones. If you are concerned, you may want to limit your own
or your children’s RF exposure by limiting the length of calls or by using handsfree
devices to keep mobile phones away from your head and body.
Source: WHO Fact Sheet 193
Further information:
http://www.who.int./peh-emf
Product Registration
Registration
Online Product Registration:
direct.motorola.com/hellomoto/ Motosupport/source/registration.asp
Product registration is an important step toward enjoying your new Motorola
product. Registering helps us facilitate warranty service, and permits us to contact
you should your product require an update or other service. Registration is for U.S.
residents only and is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service
of your Motorola Personal Communications Product you will need to provide a copy
of your dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Export Law Assurances
Export Law
This product is controlled under the export regulations of the United States of
America and Canada. The Governments of the United States of America and Canada
may restrict the exportation or re-exportation of this product to certain destinations.
36
For further information contact the U.S. Department of Commerce or the Canadian
Department of Foreign Affairs and International Trade.
Caring for the Environment by Recycling
Recycling Infor mation
This symbol on a Motorola product means the product should not be
disposed of with household waste.
Disposal of your Mobile Device and
Accessories
Please do not dispose of mobile devices or electrical accessories (such as chargers,
headsets, or batteries) with your household waste. These items should be disposed
of in accordance with the national collection and recycling schemes operated by
your local or regional authority. Alternatively, you may return unwanted mobile
devices and electrical accessories to any Motorola Approved Service Center in your
region. Details of Motorola approved national recycling schemes, and further
information on Motorola recycling activities can be found at:
www.motorola.com/recycling
Disposal of your Mobile Device Packaging
and User’s Guide
Product packaging and user’s guides should only be disposed of in accordance with
national collection and recycling requirements. Please contact your regional
authorities for more details.
California Perchlorate Label
Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed
circuit board that may contain very small amounts of perchlorate. In such cases,
California law requires the following label:
37
“Perchlorate Material – special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/ perchlorate
.”
There is no special handling required by consumers.
Privacy and Data Security
Privacy and Data Securi ty
Motorola understands that privacy and data security are important to everyone.
Because some features of your mobile device may affect your privacy or data
security, please follow these recommendations to enhance protection of your
information:
• Monitor access
others may have unmonitored access. Lock your device’s keypad where this
feature is available.
• Keep software up to date
releases a patch or software fix for your mobile device which updates the
device’s security, install it as soon as possible.
• Erase before recycling
mobile device prior to disposing of it or turning it in for recycling. For
step-by-step instructions on how to delete all personal information from your
device, see the section entitled “master clear” or “delete data” in this user’s
guide.
Note:
For information on backing up your mobile device data before erasing it, go to
www.motorola.com
consumer Web page for “Motorola Backup” or “Motorola Phone Tools.”
• Understanding AGPS
requirements of the FCC, certain Motorola mobile devices incorporate Assisted
Global Positioning System (AGPS) technology. AGPS technology also can be used
in non-emergency applications to track and monitor a user’s location—for
example, to provide driving directions. Users who prefer not to permit such
tracking and monitoring should avoid using such applications.
38
—Keep your mobile device with you and do not leave it where
—If Motorola or a software/application vendor
—Delete personal information or data from your
and then navigate to the “downloads” section of the
—In order to comply with emergency caller location
If you have further questions regarding how use of your mobile device may impact
your privacy or data security, please contact Motorola at
privacy@motorola.com
,
or contact your service provider.
Smart Practices While Driving
Driving Safety
Drive Safe, Call Smart
Check the laws and regulations on the use of mobile devices and their
accessories in the areas where you drive. Always obey them. The use of
these devices may be prohibited or restricted in certain areas. Go to
www.motorola.com/callsmart
for more information.
Your mobile device lets you communicate by voice and data—almost anywhere,
anytime, wherever wireless service is available and safe conditions allow. When
driving a car, driving is your first responsibility. If you choose to use your mobile
device while driving, remember the following tips:
• Get to know your Motorola mobile device and its features such as speed
dial and redial.
If available, these features help you to place your call without
taking your attention off the road.
• When available, use a handsfree device.
an additional layer of convenience to your mobile device with
one of the many Motorola Original handsfree accessories
available today.
• Position your mobile device within easy reach.
to access your mobile device without removing your eyes from the road. If you
receive an incoming call at an inconvenient time, if possible, let your voice mail
answer it for you.
• Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions.
sleet, snow, ice, and even heavy traffic can be hazardous.
• Do not take notes or look up phone numbers while driving.
“to do” list or going through your address book takes attention away from your
primary responsibility—driving safely.
SM
If possible, add
Be able
Rain,
Jotting down a
39
• Dial sensibly and assess the traffic; if possible, place calls when your
car is not moving or before pulling into traffic.
moving, dial only a few numbers, check the road and your mirrors, then continue.
• Do not engage in stressful or emotional conversations that may be
distracting.
Make people you are talking with aware you are driving and
suspend conversations that can divert your attention away from the road.
• Use your mobile device to call for help.
If you must make a call while
Dial 911 or other local emergency
number in the case of fire, traffic accident, or medical emergencies.*
• Use your mobile device to help others in emergencies.
accident, crime in progress, or other serious emergency where lives are in
If you see an auto
danger, call 911 or other local emergency number, as you would want others to
do for you.*
Call roadside assistance or a special non-emergency wireless assistance
number when necessary.
hazard, a broken traffic signal, a minor traffic accident where no one appears
injured, or a vehicle you know to be stolen, call roadside assistance or other special
If you see a broken-down vehicle posing no serious
non-emergency wireless number.*
* Wherever wireless phone service is available.
40
www.motorola.com
6809507A54-O
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