Welcome to the world of Motorola digital wireless communications! We
are pleased that you have chosen the Motorola C550 Series GSM
wireless phone
Earpiece
Internal
Antenna
Left Soft Key
Perform functions
identified by left
display prompt.
RY
Right Soft Key
Perform functions
identified by right
A
display prompt.
Menu Key
Open a menu
when G is in the
display.
Power/End Key
Press & hold to
turn phone
on & off.
Press & release
to end phone
calls, exit menu
system.
Microphone
You can change covers and keypads on your phone (see page 22). Your
phone may not appear exactly as the phone image above. Note that all
key locations, sequences, and functions remain the same with any of the
covers.
P
E
R
Connector
IMI
L
Headset
Navigation Key
N
S
Scroll through lists,
set volume.
Send/Answer Key
Make & answer
calls; press in idle
to list recently
dialed calls.
USB Connector
Insert data cable.
Power Connector
Insert charger.
1
Motorola, Inc., Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
The Motorola products described in this manual may include copyrighted
Motorola and third party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted
software contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the
extent allowed by law. Furthermore, the purchase of the Motorola
products shall not be deemed to grant either directly or by implication,
estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third party software provider,
except for the normal, non-exclusive, royalty-free license to use that
arises by operation of law in the sale of a product.
Manual number:TBD
Cover number:8988485L61-O
(United States)
(Canada)
L
E
R
Y
R
A
N
IMI
P
2
Menu Map
ain Menu
m
Voice Dial
r
Phonebook
z
Recent Calls
• Received Calls
• Dialed Calls
• Notepad
• Call Times
• Call Cost
•Data Times
•Data Volumes
o
Chat *
w
Alert Styles
• Ring Style
• alert Detail
h
Get JavaApps
v
Media Center
•Themes
•Pictures
• Sound
• MotoMixer
•Camera
-
Games & Apps
ê
WebAccess
•Browser
• Web Shortcuts
• Stored Pages
•History
• Go to URL
• Web Sessions
• Browser Setup
6
Office Tools
• Datebook
•Calculator
R
P
More
>
Alarm Clock
*
ã
Settings
• (see next page)
:
MyMenu
U
Messages *
• Create Message
•Voicemail
• Message Inbox
•Browser Msgs
• Info Services
•Quick Notes
•Outbox
• Drafts
7
SIM Applications *
N
Q
Fixed Dial
9
Service Dial *
R
Quick Dial
c
Java Settings
• Java System
IMI
• Network Access
• Phonebook Permission
•SMS Permission
• DNS IP
RY
A
L
Note:
Select
More
E
menu to see additional menu items.
This is the standard phone menu layout.
Menu organization and feature names may
vary on your phone. Not all features may be
available for all users.
*optional network, SIM card, or subscription-
dependent features
when it appears in the
3
Settings Menu
Call Forward *
•Voice Calls
•Fax Calls
•Data Calls
• Cancel All
• Forward Status
Phone Status
•My Tel. Numbers
• Credit Info/Available
• Active Line
• Battery Meter
• Other Information
In-Call Setup
• In-Call Timer
• Call Cost Setup
• My Caller ID
• Talk and Fax
• Answer Options
• Call Waiting
Security
• Phone Lock
• Lock Keypad
• Lock Application
•Fixed Dial
• Call Barring
• SIM PIN
•New Passwords
*
*
*
*
*
L
Other Settings
• Personalize
• Main Menu
•Keys
• Color Style
•Greeting
• Wallpaper
• Screen Saver
•Quick Dial
• Initial Setup
• Time and Date
•1-Touch Dial
• Backlight
• Zoom
• TTY Setup
•Scroll
• Animation
• Language
A
• Battery Save
• Contrast
•DTMF
•Master Reset
N
• Master Clear
•Network
• New Network
• Network Setup
• Available Networks
•My Network List
• Service Tone
• Call Drop Tone
• Car Settings
IMI
• Headset
• Auto Answer
• Voice Dial
*
*
Y
R
Note:
This is the standard phone
menu layout. Menu organization
and feature names may vary on
your phone. Not all features may
be available for all users.
*optional network, SIM card, or
4
P
subscription-dependent features
E
R
Shortcuts
O
pen
Phonebook
Press S d or e in idle.
Set Ring Volume
Press S b or c in idle.
Change Display Zoom:
Press M, then hold M.
:
:
Contents
Menu Map
Safety and General Information
Getting Started
Troubleshooting
Specific Absorption Rate Data
Additional Health and Safety Information
Warranty
Product Registration
Export Law Assurances
RF Energy Interference
Index
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.
READ THIS INFORMATION BEFORE USING YOUR PHONE.
The information provided in this document supersedes the general safety
information in user’s guides published prior to December 1, 2002.
Exposure To Radio Frequency (RF) Energy
Your phone contains a transmitter and a receiver. When it is ON, it
receives and transmits RF energy. When you communicate with your
phone, the system handling your call controls the power level at which
your phone transmits.
Your Motorola phone is designed to comply with local regulatory
requirements in your country concerning exposure of human beings to RF
energy.
Operational Precautions
To assure optimal phone performance and make sure human exposure to
RF energy is within the guidelines set forth in the relevant standards,
always adhere to the following procedures.
External Antenna Care
Use only the supplied or Motorola-approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage the
phone.
Do NOT hold the external antenna when the phone is IN USE. Holding
the external antenna affects call quality and may cause the phone to
operate at a higher power level than needed. In addition, use of
unauthorized antennas may result in non-compliance with the local
regulatory requirements in your country.
E
R
IMI
L
A
N
Y
R
P
10
Phone Operation
When placing or receiving a phone call, hold your phone as you would a
wireline telephone.
Body-Worn Operation
To maintain compliance with RF energy exposure guidelines, if you wear a
phone on your body when transmitting, always place the phone in a
Motorola-supplied or approved clip, holder, holster, case, or body harness
for this phone, if available. Use of accessories not approved by Motorola
may exceed RF energy exposure guidelines. If you do not use one of the
body-worn accessories approved or supplied by Motorola, and are not
using the phone held in the normal use position, ensure the phone and its
antenna are at least 1 inch (2.5 centimeters) from your body when
transmitting.
Data Operation
When using any data feature of the phone, with or without an accessory
cable, position the phone and its antenna at least 1 inch (2.5 centimeters)
from your body.
Approved Accessories
Use of accessories not approved by Motorola, including but not limited to
batteries and antennas, may cause your phone to exceed RF energy
exposure guidelines. For a list of approved Motorola accessories, visit our
website at
RF Energy Interference/Compatibility
Note:
interference from external sources if inadequately shielded, designed, or
otherwise configured for RF energy compatibility. In some circumstances
your phone may cause interference.
Facilities
Turn off your phone in any facility where posted notices instruct you to do
so. These facilities may include hospitals or health care facilities that may
be using equipment that is sensitive to external RF energy.
www.Motorola.com
Nearly every electronic device is susceptible to RF energy
E
R
P
IMI
.
L
N
RY
A
11
Aircraft
When instructed to do so, turn off your phone when on board an aircraft.
Any use of a phone must be in accordance with applicable regulations per
airline crew instructions.
Medical Devices
Pacemakers
Pacemaker manufacturers recommend that a minimum separation of
6 inches (15 centimeters) be maintained between a handheld wireless
phone and a pacemaker.
Persons with pacemakers should:
•
ALWAYS keep the phone more than 6 inches (15 centimeters) from
your pacemaker when the phone is turned ON.
•
NOT carry the phone in the breast pocket.
•
Use the ear opposite the pacemaker to minimize the potential for
interference.
•
Turn OFF the phone immediately if you have any reason to suspect
that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference, you may want to consult your hearing aid
manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from RF energy. Your
physician may be able to assist you in obtaining this information.
Use While Driving
Check the laws and regulations on the use of phones in the area where
you drive. Always obey them.
P
E
R
IMI
L
A
N
Y
R
12
When using your phone while driving, please:
•
Give full attention to driving and to the road.
•
Use handsfree operation, if available.
•
Pull off the road and park before making or answering a call if driving
conditions so require.
Responsible driving best practices may be found in the “Wireless Phone
Safety Tips” at the end of this manual and at the Motorola website:
www.Motorola.com/callsmart
.
Operational Warnings
For Vehicles With an Air Bag
Do not place a phone in the area over an air bag or in the air bag
deployment area. Air bags inflate with great force. If a phone is placed in
the air bag deployment area and the air bag inflates, the phone may be
propelled with great force and cause serious injury to occupants of the
vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially explosive
atmosphere. Do not remove, install, or charge batteries in such areas.
Sparks in a potentially explosive atmosphere can cause an explosion or
fire resulting in bodily injury or even death.
Note:
The areas with potentially explosive atmospheres referred to above
include fueling areas such as below decks on boats, fuel or chemical
transfer or storage facilities, areas where the air contains chemicals or
particles, such as grain, dust, or metal powders. Areas with potentially
explosive atmospheres are often but not always posted.
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn OFF your
phone when you are near electrical blasting caps, in a blasting area, or in
areas posted “Turn off electronic devices.” Obey all signs and instructions.
P
E
R
IMI
L
N
RY
A
13
Batteries
Batteries can cause property damage and/or bodily injury such as burns if
a conductive material such as jewelry, keys, or beaded chains touch
exposed terminals. The conductive material may complete an electrical
circuit (short circuit) and become quite hot. Exercise care in handling any
charged battery, particularly when placing it inside a pocket, purse, or
other container with metal objects.
and chargers.
Your battery or phone may contain symbols, defined as follows:
Use only Motorola original batteries
Y
SymbolDefinition
Important safety information will follow.
Your battery or phone should not be disposed of in a
fire.
Your battery or phone may require recycling in
accordance with local laws. Contact your local
regulatory authorities for more information.
Your battery or phone should not be thrown in the
trash.
LiIon BATT
Your phone contains an internal lithium ion battery.
N
IMI
R
A
L
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when
exposed to flashing lights, such as when watching television or playing
video games. These seizures or blackouts may occur even if a person
never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family
history of such occurrences, please consult with your doctor before
playing video games on your phone or enabling a flashing-lights feature
on your phone. (The flashing-light feature is not available on all products.)
14
P
E
R
Parents should monitor their children's use of video game or other
features that incorporate flashing lights on the phones. All persons should
discontinue use and consult a doctor if any of the following symptoms
occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation.
To limit the likelihood of such symptoms, please take the following safety
precautions:
•
Do not play or use a flashing-lights feature if you are tired or need
sleep.
•
Take a minimum of a 15-minute break hourly.
•
Play in a room in which all lights are on.
•
Play at the farthest distance possible from the screen.
Repetitive Motion Injuries
When you play games on your phone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your
body. Follow these instructions to avoid problems such as tendonitis,
carpal tunnel syndrome, or other musculoskeletal disorders:
•
Take a minimum 15-minute break every hour of game playing.
•
If your hands, wrists, or arms become tired or sore while playing,
stop and rest for several hours before playing again.
•
If you continue to have sore hands, wrists, or arms during or after
play, stop playing and see a doctor.
IMI
L
N
RY
A
R
P
E
15
Getting Started
What’s in the Box?
Your digital wireless phone typically comes with a
battery and a charger. Other accessory options can
customize your phone for maximum performance and
portability.
To purchase Motorola Original™ accessories, contact the
Motorola Customer Call Center at 1-800-331-6456 in the
United States or 1-800-461-4575 in Canada.
Getting Started
About This Guide
R
A
N
Optional Features
This label identifies an optional network, SIM
card, or subscription-dependent feature that
may not be offered by all service providers in all
geographical areas. Contact your service
provider for more information.
Optional Accessories
This label identifies a feature that requires an
optional Motorola Original™ accessory.
E
IMI
L
R
Installing the Battery
Y
You must install and charge the battery to use your phone.
16
P
Your phone is designed to be used only with
Motorola Original batteries and accessories. We
recommend that you store batteries in their
protective cases when not in use.
Action
1
Remove the battery from its protective clear
plastic case, if necessary.
2
Press down on the
cover release
button at the top of
your phone.
3
Pull the top of the
phone’s back
cover to release it.
Release
Button
2
A
N
4
Insert the battery
with printed
arrows and 2 tabs
at the top of the
battery
compartment.
4
IMI
L
5
Push down until
the battery is
inserted at the
bottom.
E
R
3
Getting Started
RY
5
P
17
Action
6
Insert the bottom
of the back cover.
7
Press the top of
the back cover
down until it hooks
over the cover
release button.
7
R
Note:
The first time you turn your phone on after installing
or replacing the battery, your phone prompts you to enter
Getting Started
the time and date (see page 48).
A
Y
6
Charging the Battery
New batteries are partially charged. Before you can use
your phone, you need to install and charge the battery.
Some batteries perform best after several full charge/
discharge cycles.
Caution:
not display
charger. During this time, the display may glow to indicate
If the battery is fully discharged, your phone may
Charging
for up to 1 minute after inserting the
IMI
L
N
E
R
P
18
the phone is charging.
further in if you do not see an immediate response.
Action
1
Plug the travel
charger into the
middle jack on
the bottom of
your phone.
2
Plug the other end of the travel charger into the
appropriate electrical outlet.
3
When your phone indicates
remove the travel charger.
Do not
attempt to force the charger
Charge Complete
A
RY
Getting Started
,
When you charge the battery, the battery level indicator in
the upper right corner of the display shows how much of
the charging process is complete. See “Battery Level
Indicator” on page 30.
Battery Use
Caution:
objects to contact or short-circuit the battery terminals.
To maximize battery performance:
•
•
To prevent injuries or burns, do not allow metal
Always use Motorola Original™ batteries and battery
chargers. The phone warranty does not cover damage
caused from using non-Motorola batteries and/or
battery chargers.
New batteries or batteries that have been stored for a
P
long time may require a longer initial charge time.
E
R
IMI
L
N
19
•
Maintain the battery at or near room temperature
when charging.
•
Do not expose batteries to temperatures below 10°C (14°F) or above 45°C (113°F). Always take
your phone with you when you leave your vehicle.
•
When you do not intend to use a battery for a
while, store it uncharged in a cool, dark, dry place,
such as a refrigerator.
•
Over time, batteries gradually wear down and require
longer charging times. This is normal. If you charge
your battery regularly and notice a decrease in talk
Getting Started
time or an increase in charging time, then it is
probably time to purchase a new battery.
The rechargeable batteries that power this
product must be disposed of properly and may
need to be recycled. Refer to your battery’s label
for battery type. Contact your local recycling center for
proper disposal methods. Never dispose of batteries in a
fire because they may explode.
IMI
N
R
A
Y
Changing Your SIM Card
Your SIM (Subscriber Identity Module) card contains your
phone number, service details, and phonebook/message
memory. It must be installed in your phone, and must be a
3-volt
SIM card. If you have problems with your SIM card,
contact your service provider.
R
L
E
P
20
Caution:
exposing your SIM card to static electricity, water, or dirt.
1
2
3
Do not bend or scratch your SIM card. Avoid
Action
Press down on the
cover release
button at the top of
your phone.
Pull the top of the
phone’s back
cover to remove it.
Lift out the battery.
Release
Button
1
A
2
RY
N
4
Slide the SIM card
button forward to
eject the old SIM
card, if necessary.
5
Lift out the SIM
card.
6
Slide the new SIM
card in the holder
with the cut corner
on the upper left
and the gold plate
facing down.
R
P
E
SIM Card Button
IMI
L
SIM Card
Getting Started
21
Action
7
Insert the battery
with printed
8
9
Getting Started
10
arrows and 2 tabs
at the top of the
battery
compartment.
Push down until
the battery inserts
at the bottom.
Insert the bottom
of the back cover.
Press the top of
the back cover
down until it hooks
over the cover
release button.
7
A
N
IMI
Changing Your Phone’s Cover
Always use Motorola Original™ covers. The phone
warranty does not cover damage caused from
using non-Motorola accessories.
L
E
8
Y
R
10
9
Your phone uses a convertible cover and keypad that you
can replace to completely change its appearance.
R
P
22
Removing a Cover and Keypad
Action
1
Press down on the
cover release
button at the top of
your phone.
2
Pull the top of the
phone’s back
cover to remove it.
Release
Button
1
2
Getting Started
RY
3
Pull the side tabs
away from the
phone.
4
Lift up on the
lanyard loop to pull
the phone out of
the front cover.
A
Lanyard Loop
N
3
Side Tabs
4
IMI
Installing a Cover and Keypad
L
Always use the keypad that matches the new cover.
E
R
P
23
1
2
3
Getting Started
4
5
Action
If your phone has
an end cap, install
it before attaching
the front cover.
Slide the top of the
phone into the top
of the new front
cover.
Press the bottom
of the phone into
the front cover
until the side tabs
snap into place.
Insert the bottom
of the back cover.
Press the top of
the back cover
down until it hooks
over the cover
release button.
L
E
2
Y
R
3
A
N
Side Tabs
5
IMI
4
24
R
P
Resetting Your Phone
If your phone freezes on a display, error message, or
power up, reset it by removing and re-installing the
battery:
Action
1
Turn off your phone
2
Remove and re-install your battery as described
on page 16.
3
Turn on your phone.
RY
Getting Started
Turning Your Phone On
A
Action
1
Press and hold
O
(End/Power key).
2
If necessary, enter your SIM card PIN code and
press
OK
(+) to unlock your SIM card.
Note:
If you enter an incorrect PIN code 3 times
in a row, your SIM card is disabled and your
phone displays the message
more information, see page 142.)
3
If necessary, enter your 4-digit unlock code and
OK
press
E
(+) to unlock your phone.
End/Power
Key
IMI
L
N
SIM Blocked
R
Note:
The unlock code is originally set to 1234.
(For more information, see page 44.)
P
. (For
25
Note:
The first time you turn your phone on after installing
or replacing the battery, your phone prompts you to enter
the time and date (see page 48).
Adjusting the Volume
You can adjust your phone’s earpiece and ring tone
volume by pressing right and left on the
When You Can Adjust
you are in a callearpiece speaker volume
the display is idlering tone volume
S
:
R
Y
Getting Started
Tip:
At the lowest ring tone volume setting, press S left
once to switch to vibrate alert. Press it again to switch to
silent alert. Press
then ring alert.
Making a Call
A built-in antenna is in the top of your
phone. Do not block it while you are on
a call.
S
right to cycle back to vibrate alert,
IMI
L
A
N
Built-in Antenna
E
R
P
26
PressTo
1
keypad keysdial the phone number
Tip:
If you make a
mistake, press
DELETE
(-) to delete the
last digit, or press and
hold
DELETE
(-) to
delete all digits.
2
N
(Send/Answer key)
3
O
(Power/End key)
make the call
end the call and “hang
up” the phone
A
Getting Started
RY
Answering a Call
When you receive a call, your phone rings and/or vibrates
and displays an incoming call message.
PressTo
IMI
N
1
2
Note:
the call.
or
ANSWER
O
(+)
(end key)
If the phone is locked, you must unlock it to answer
R
answer the call
L
hang up when the call is done
E
N
P
27
Viewing Your Phone Number
To view your phone number from the idle display, press
M#
While you are on a call, press
Note:
card to use this feature. To store your phone number on
your SIM card, see page 48. If you do not know your
phone number, contact your service provider.
.
M
>
My Tel. Numbers
You must store your phone number on your SIM
Y
R
.
Getting Started
28
A
N
IMI
L
E
R
P
Loading...
+ 174 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.