C51 Series
Connected System Phone Expansion Handset
Digital 5.8 GHz Expandable
Model Family: SD7501 and SD7502
Users Guide
For a copy of a large-print version of this guide, or for
product-related questions, please visit us online:
www.motorola.com/cordless
Or contact us at:
1-800-353-2729 U.S.A.
1-800-461-4575 Canada
1-888-390-6456 TTY (Text Telephone)
Copyright © 2006 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or
by any means or used to make any derivative work (such as translation, transformation, or adaptation) without
written permission from Motorola, Inc.
Motorola reserves the right to revise this publication and to make changes in content from time to time without
obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide
without warranty of any kind, either implied or expressed, including but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the
product(s) described in this manual at any time.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. PhoneWrap is a registered
trademark of Motorola, Inc. All other product or service names are the property of their respective owners.
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Table of Contents
Important Safety Instructions.............................................................................................. viii
Welcome ...................................................................................................................................1
Handset Overview .............................................................................................................2
Handset Charger Overview................................................................................................3
SD7501 Main Menu Display Overview ..............................................................................4
SD7501 Caller ID Display Overview...................................................................................4
SD7502 Main Menu Display Overview ..............................................................................5
SD7502 Caller ID Display Overview...................................................................................6
Battery Safety Instructions.................................................................................................7
Installing the Handset Battery............................................................................................8
Selecting a Location for Your Handset Charger .................................................................9
Connecting the Handset Charger.....................................................................................10
Charging the Handset Battery..........................................................................................10
How to Use this Guide ..........................................................................................................11
Registering a New Handset ..................................................................................................12
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Using Your New Handset...................................................................................................... 13
System Indicators and Icons............................................................................................ 15
Handset Information ........................................................................................................ 15
Base Unit LEDs................................................................................................................ 15
Customizing Your Handset ................................................................................................... 16
Customizing Ring Tones and Volume .............................................................................. 18
Setting the Date and Time............................................................................................... 19
Display Language Menu ..................................................................................................20
Color Handset Display Options ........................................................................................ 21
Naming Your Handset...................................................................................................... 22
Setting an Alarm .............................................................................................................. 24
Using the Setup Devices Menu ....................................................................................... 25
Reviewing Caller ID Records ...........................................................................................26
Using the Phonebook ............................................................................................................ 27
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Adding a Phonebook Entry .............................................................................................. 28
Dialing a Phonebook Entry............................................................................................... 29
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Editing a Phonebook Entry ............................................................................................... 29
Deleting a Phonebook Entry.............................................................................................30
Using Your System with Multiple Handsets .......................................................................31
Setting Intercom Options.................................................................................................31
Using Your Phone as an Intercom....................................................................................32
Transferring Calls Between Handsets..............................................................................33
Changing the Order of Devices........................................................................................34
Changing the Default Phone Line Settings ......................................................................34
Troubleshooting .....................................................................................................................35
Warranty .................................................................................................................................37
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FCC Information
FCC Compliance Class B Digital Device
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Privacy of communications may not be ensured when using this telephone.
Caution: Changes or modifications not expressly approved by Motorola for compliance could void the
user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
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received, including interference that may cause undesired operation.
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FCC Declaration of Conformity
Motorola, Inc., Connected Home Solutions, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000,
declares that this cordless phone complies with 47 CFR Parts 2 and 15 of the FCC Rules as Class B digital
devices.
Canadian Compliance
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est
conforme á la norme NMB-003 du Canada.
Federal Communications Commission (FCC) Part 68 Statement
This Motorola cordless phone complies with Part 68 of the FCC rules and the requirements adopted by the
Administrative Council for Terminal Attachments (ACTA). On the bottom of this equipment is a label that
contains, among other information, a product identifier in format US: AAAEQ##TXXXX. If requested, this
information must be provided to the telephone company.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected
to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in
response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0).
To be certain of the number of devices that may be connected to the line, as determined by the total
RENs, contact the telephone company.
For products approved after July 23, 2001, the REN for this product is part of the product identifier that has
the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g.,
03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.
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This equipment uses the following USOC jack: RJ11C. A plug and jack used to connect this equipment to
the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this
product. It is designed to be connected to a compatible modular jack that is also compliant. See installation
instructions for details.
Connection to Party Line Service is subject to state tariffs. Contact the state public utility commission,
public service commission, or corporation commission for information. If this equipment causes harm to
the telephone network, the telephone company will notify you in advance that the temporary
discontinuance of services may be required. If advance notice is not practical, the telephone company will
notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the
FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that
could affect the operation of the equipment. If this happens, the telephone company will provide advance
notice in order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, please contact Motorola,
Inc. at 1-877-466-8646. If the equipment is causing harm to the telephone network, the telephone
company may request that you disconnect the equipment from the network until the problem is solved.
This equipment is hearing aid compatible.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation
of the cordless phone does not disable your alarm equipment. If you have questions about what will
disable alarm equipment, consult your telephone company or a qualified installer.
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CAUTION: To maintain compliance with the FCC's RF exposure guidelines place the base unit at least 20
cm from nearby persons.
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For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when
used with the belt clip supplied or designated for this product. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
Industry Canada CS-03 Declaration of Conformity
This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence
Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone
interface. The termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed five.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment on and off, the user is encouraged to try to correct the interference
with one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna
for the radio or television that is "receiving" the interference).
• Reorient or relocate and increase the separation between the devices.
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Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed
to reduce the risk of fire, electric shock, and injury:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bathtub, kitchen sink, or
swimming pool).
5. Do not place this product on an unstable surface, such as a table, shelf, or stand. The
product may fall, causing serious damage.
6. Slots and openings in the back or bottom of the base unit and handset are provided for
ventilation. To protect them from overheating, these openings must not be blocked by
placing the product on a soft surface such as a bed, sofa, or rug. This product should
never be placed near or over a radiator or heat register. This product should not be
placed in any area where proper ventilation is not provided.
7. This product should be operated only from the type of power source indicated on the
marking label. If you are not sure of the type of power supply in your home, consult your
dealer or local power company.
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8. Do not allow anything to rest on the power cord. Do not install this product where it can
be stepped on.
9. Never push objects of any kind into this product through slots in the base or handset.
They may touch dangerous voltage points or short out parts that could result in a risk of
fire or electric shock.
10. Never spill liquid of any kind on the product.
11. To reduce the risk of electric shock, do not disassemble this product. Instead, take it to
an authorized service facility. Opening or removing parts of the base or handset other
than specified access doors may expose you to dangerous voltages or other risks.
Incorrect reassembly can cause electric shock when the product is subsequently used.
12. Do not overload wall outlets and extension cords, as this can result in the risk of fire or
electric shock.
13. Unplug this product from the wall outlet and refer servicing to an authorized service
facility under the following conditions:
• When the power supply cord or plug is damaged or frayed.
• If liquid has been spilled onto the product.
• If the product has been exposed to rain or water.
• If the product does not operate normally by following the operating instructions.
Adjust only those controls that are covered by the operating instructions, as
improper adjustment of other controls may result in damage and often requires
extensive work by an authorized technician to restore the product to normal
operation.
• If the product has been dropped and the base and/or handset has been damaged.
• If the product exhibits a distinct change in performance.
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14. Avoid using a telephone (other than cordless) during an electrical storm. There is a
remote risk of electric shock from lightning.
15. Do not use the telephone to report a gas leak in the vicinity of the leak.
16. Only put the handset of your telephone next to your ear when it is in normal talk mode.
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Welcome
Congratulations on your purchase of a Motorola SD7501 and SD7502 Series
expansion handset. Check the contents listing on the product packaging to ensure
that your purchase includes each of the items listed.
Product registration is an important step toward enjoying your new Motorola
product. Registering helps us facilitate warranty service, and permits us to contact
you should your Motorola product require an update or other service. Registration
is not required for warranty coverage.
To register your product online, visit:
http://broadbandregistration.motorola.com
Product registration is not available in Canada.
Please retain your original dated sales receipt for your records. For warranty
service of your Motorola product, you will need to provide a copy of your dated
sales receipt to confirm warranty status.
SD7501/02 User Guide
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Handset Overview
1. Volume controls
2. LCD display
3. Left and right softkeys
4. Redial log of last five numbers dialed
5. Phone On/Flash
6. Temporary tone dialing key
7. Speakerphone
8. Microphone
9. Connect to other registered devices
10. Add pause in number
11. Up and down scroll key
12. Phone Off/Cancel
13. Headset jack (2.5 mm)
14. Delete
15. In use/Ringer and new message indicator
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Handset Charger Overview
NOTE: When handset is in the charger, the LED is illuminated.
Handset Cradle
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Charge LED
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SD7501 Main Menu Display Overview
1. Handset name
2. Answering machine status
3. Left softkey options
4. Right softkey options
5. Ringer status
6. Number of messages waiting
7. Battery charging icon (appears only when the handset is in the cradle or with a
LOW BATTERY message)
SD7501 Caller ID Display Overview
1. Time of day the call was received
2. Name of caller
3. Left softkey option
4. Right softkey option
5. Order of call and number of calls received
6. Caller’s phone number
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7. Date the call was received
NOTE: Caller ID information is supplied only if you subscribe to the service with your telephone
company.
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SD7502 Main Menu Display Overview
1. Battery charging icon (appears only when the handset is in the cradle or with a
LOW BATTERY message). The ring status icon appears when the handset is
not charging.
2. Handset name
3. Wallpaper
4. Base unit name
5. Left softkey options
6. Caller ID option
7. Right softkey options
1
2
3
4
5
HANDSET-B-03HANDSET-B-03
MY BASE UNITMY BASE UNIT
PHONEBK
cid
MENU
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5
SD7502 Caller ID Display Overview
1. Time of day the call was received
2. Menu name
3. Name of caller
4. Caller’s phone number
5. Order of call and number of calls received
6. Left softkey options
7. Scroll option indicator
8. Right softkey options
9. Date the call was received
10. Battery or ringer status icon
NOTE: Caller ID information is supplied only if you subscribe to the service with your telephone
company.
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1
2
3
4
5
6
02:10pm
MOTOROLA
1-800-xxx-xxxx
1of5
OPTIONS
Recent Calls
12/28
FORMAT
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7
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Battery Safety Instructions
• Do not burn, disassemble, mutilate, or puncture the battery. The battery
contains toxic materials that could be released, resulting in injury and/or
explosion.
• CAUTION: There is a risk of explosion if you replace the battery with an
incorrect battery type. Use only the battery that came with your phone or an
authorized replacement recommended by the manufacturer.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
• The rechargeable batteries that power this product must be disposed of
properly and may need to be recycled. Refer to your battery’s label for battery
type. Contact your local recycling center for proper disposal methods.
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Installing the Handset Battery
1. Remove any stickers or inserts, if present.
2. Remove the battery door by pressing
down on the indentation and sliding
downward.
3. Plug the battery connector into the
receptacle. (Make sure the black wire is
on the right.)
4. Insert the battery into the battery
compartment.
5. Replace the battery door.
6. Attach the belt clip (optional).
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Selecting a Location for Your Handset Charger
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Connecting the Handset Charger
1. Insert the power cord into the bottom of the charger.
2. Plug the power cord into an electrical outlet.
3. Place the base on a sturdy surface.
NOTE: The handset charger does not require a phone line.
Charging the Handset Battery
To charge the battery, place the handset in the charger’s
handset cradle. The initial battery charge time is 10–12
hours. After the initial charge, a maintenance charge of
eight hours should be sufficient. Be sure to place the
handset in its charger when not in use to insure maximum
daily performance.
NOTE: If your handset displays a LOW BATTERY message, or
the handset appears inactive, (the LCD is blank and does not
activate when you press the keys), charge the handset.
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How to Use this Guide
This guide makes use of two fonts to distinguish between FUNCTIONS and
FEATURES/OPTIONS.
FUNCTION keys are found on the handset and allow you to perform
•
actions such as placing calls (
connecting to (
•
FEATURES/OPTIONS are only visible on the display and allow you to access
menus such as
CONNECT TO) different devices.
Ringer, Alarm Clock, and Phonebook. When you see the
FEATURES/OPTIONS font in this guide, use the softkeys to access the feature
menu and to see the available options.
The left and right softkeys are located above the
REDIAL and DELETE keys. Use the softkeys to select
features and options that appear on the display
directly above the corresponding softkeys (see Using
Your New Handset for additional information).
ON/FLASH), ending calls (OFF/CANCEL), and
Left
soft key
ON OFF
Right
soft key
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Registering a New Handset
Before you can use your new expansion handset, you must register it to your base
unit. SD7500 Series base units allow you to register up to 12 devices (e.g.,
handsets, cameras, cell docks) to your base unit, and use up to four devices at one
time.
To register a new handset:
1. Press the MENU softkey.
2. Scroll to and select Register.
3. Press and hold the base unit’s PAGE button. Wait Registering… appears on the
display.
Handset (X) Registered appears when the process is complete.
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Using Your New Handset
The features available on your new handset depend on your base unit. If you have
an SD7581 base unit, all of the features available with that base unit are applicable
to your new handset. Use the chart below to learn how use the functions and
features of your new handset.
ON/FLASH
OFF/CANCEL
Left and right
softkeys
Scroll keys
Redial
Press to answer a call. Press again to switch to a waiting call.
Press to end a call or cancel an action.
The softkeys are located above the
REDIAL and DELETE keys. Use the
softkeys to select features listed directly
above the button on the display. Available
functions change as you move from one
screen to the next.
Use to navigate through menu options. (An up and down arrowhead
soft key
Left
ON OFF
Right
soft key
v indicates additional options are available.)
Press to see the last five numbers dialed. Use the scroll key to select
a number from the list. Press ON/FLASH
selected number. Press OFF/CANCEL
without dialing a number.
or SPKRPHONE to dial the
to exit the redial review list
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Delete
Spkrphone
Connect to
Volume
controls
Use to edit phone numbers and names, and to delete items from the
phonebook and caller ID list.
Use to make or answer a call hands-free. To make a call, dial the
number first or after pressing the key. Press to switch between the
speakerphone and the earpiece.
Press to connect to any device registered to your base unit. Scroll to
and select a device. Press the corresponding softkey to connect to
the device (e.g., press the
Press the VOL
the handset to adjust the listening volume
to a comfortable level. When you are not on
a call, use the volume control keys to turn
the ringer volume to
keys on the left side of
HIGH, MED, LOW, or OFF.
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PAGE softkey to initiate an intercom call).
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System Indicators and Icons
When using your system you may see one or more of the following messages,
icons, and LEDs.
Handset Information
Indicator Description
Call muted
The microphone is muted
The ringer is off
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E
v
Base Unit LEDs
LED Description
in use On when a handset is off-hook.
The battery is charging
The speakerphone is in use
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Customizing Your Handset
Customizing your handset features (e.g., Ringer, Language, etc.) requires a few basic
steps. The table below lists the necessary steps.
NOTE: You can change the options in sequence or skip through the menu. Use the scroll
keys to move from one option to the next.
To customize a setting:
1. Press the
2. Scroll to and select the desired feature (e.g.,
3. Scroll to the option you wish to change (e.g., Day volume, Ringer Tone, Key Beeps).
4. Press the
5. Continue to press CHANGE or use the scroll keys to sample the settings until you
reach the desired selection.
6. Press the
7. Scroll to the next option you wish to change and repeat steps 3 through 6.
8. Press the
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The system returns you to the main menu
9. Press the
MENU softkey.
CHANGE softkey. You will see and/or hear the available options.
DONE softkey to save the new setting.
DONE softkey when you have finished making all of your changes.
EXIT softkey or OFF/CANCEL to return to the main screen.
Ringer, Date/Time, Language).
.
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OPTIONS SETTINGS NOTES
Day Volume
Night Volume
Ringer Tone
• High
• Medium
• Low
• Off
• High
• Medium
• Low
• Same as day*
• Off
Scroll through the list to
hear samples of each
available ring tone.
20 ring tones are
provided.
Five additional spaces
allow you to download
ring tones from
www.openLCR.com.
The default setting for day hours is from
6 AM to 9 PM.
*Volume setting remains the same for day
and night hours.
The default setting for night hours is from
9 PM to 6 AM.
Plays when you receive a call from a number
not stored in your phonebook.
You can download additional ring tones and
purchase services from openLCR.
openLCR is a third-party website that allows
you to purchase additional ring tones,
images, and other services.
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Customizing Ring Tones and Volume
OPTIONS SETTINGS NOTES
Phonebook Tone
Alarm Tone
Key Beeps
See Ringer Tone Plays when you receive a call from a number
Scroll through the list to
hear samples of each
available ring tone.
• On
• OFF
• Link to ringer*
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stored in your phonebook.
Sounds when your alarm goes off.
When on, the keys beep when pressed.
*Turns key beeps on when the ringer is on,
and off when the ringer is off.
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Setting the Date and Time
If you subscribe to caller ID with your local telephone company, the date and time set
automatically with the first incoming call.
OPTIONS SETTINGS NOTES
Time
Time Format
Date (MM/DD) or
(DD/MM)
Date Format
Year (YYYY)
Night Time
Enter the current time.
• 12 hour clock
• 24 hour clock
Enter the current date in the
selected format.
• Month and Day (MM/DD)
• Day and Month (DD/MM)
Enter the current year. You must set this option
Enter the range of night time
hours for use with the night
volume ringer setting (e.g., From
09:00 PM, To 06:00 AM).
even if you have caller
ID.
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Display Language Menu
OPTIONS SETTINGS NOTES
Language
NOTE: If you accidentally change the language setting, follow these steps:
1. Press OFF/CANCEL until you are at the standby screen.
2. Press the right softkey once.
3. Press the scroll button up once.
4. Press the left softkey once.
5. Scroll to the desired language and press the left softkey.
English
Francais
Espanol
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Color Handset Display Options
If you have a SD7502 color handset, in addition to ringer options, you can modify
the display wallpaper and color pallets from the Display Setup menu.
OPTIONS SETTINGS NOTES
Contrast
Wallpaper
Menu Color
Backlite timer
Base Setting
Contrast levels 0–10
10 images are supplied with the
handset. You can download
additional images from
www.openLCR.com.
Five color options available
10 second intervals ranging from
10 to 60
• Day time ON
• Always ON
Use the scroll keys to make the
display contrast lighter or darker.
Displays in the background of your
handset screen.
Sets the amount of time before
your display fades to black.
The handset display backlight
remains on during day time hours,
or is always on when the handset
is charging.
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Naming Your Handset
Each registered handset has a default name (e.g.,
represents the order in which the handset was registered to the base unit and
remains part of the name). You can rename your handset to make it easily
distinguishable from other registered handsets.
To name your handset:
1. Press the MENU softkey.
2. Scroll to and select
3. Use the BACKSP softkey or the DELETE key to erase the current name. Use
the keypad to enter the new name. See the key chart on the next page.
4. Press the DONE softkey when you have finished making all of your
changes.
5. Press EXIT to return to the main menu.
6. Press the EXIT softkey or OFF/CANCEL to return to the main screen.
Name Handset.
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Handset-A-01; the number
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NOTES:
• Pressing the * key toggles between shift/no shift.
• When the cursor is a flashing underscore, lower case (No Shift) characters are
active.
• When cursor is a flashing box, upper case (Shift) characters are active.
Buttons Number of Presses - No Shift Buttons Number of Presses - Shifted
1
2 a b c [ 2 2 A B C ( 2
3 d e f ] 3 3 D E F ) 3
4 g h i @ 4 4 G H I + 4
5 j k l \ 5 5 J K L / 5
6 m n o . 6 6 M N O ' 6
7 p q r s 7 7 P Q R S 7
8 t u v ! 8 8 T U V ? 8
9 w x y z 9 9 W X Y Z 9
# #
1 2 3 4 5
space
& $ : 1 1 _ - * , 1
1 2 3 4 5
# #
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Setting an Alarm
When entering the time, use leading zeroes (e.g., 05:45).
To set your alarm clock:
1. Press the MENU softkey.
2. Scroll to and select Alarm Clock.
3. Use the keypad to enter the time you wish the alarm to sound.
4. Press 1 for AM or 2 for PM when prompted.
5. Press the On/Off softkey to set the alarm occurrences (e.g., On Once, On Daily,
Off).
6. Press the DONE softkey when you have finished making all of your changes.
7. Press the EXIT softkey or OFF/CANCEL to the main screen.
ALARM CLOCK
SETTINGS
On Once
On Daily
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Off
NOTES
One-time-only alarm event
Daily alarm event
Alarm feature is off
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Using the Setup Devices Menu
The Setup Devices menu allows you to configure optional devices, such as cell docks
and cameras, after you have registered them to your base unit. The available
features will vary depending on the model of your base unit.
To set up additional devices:
1. Press the MENU softkey.
2. Scroll to and select
3. Scroll to the device you wish to configure.
4. Press the SETUP softkey.
5. Scroll to and select the option you wish to change.
6. Press the EXIT softkey after you have completed all changes.
Setup Devices.
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Reviewing Caller ID Records
There are two ways to access caller ID records. The fastest way is to press the
scroll key.
Use the second option, detailed below, if you wish to store a number in the
phonebook or dial a number directly from the call list
To review caller ID records:
1. Press the MENU softkey.
2. Scroll to and select
3. Use the scroll key to move up or down the list. The system displays
the most recent call first.
4. Press the OPTIONS softkey to Store or Delete one or all call records.
5. Press the FORMAT softkey to change the way a number is dialed (1+area
code+number, area code+number, or number only).
6. Press the EXIT softkey or OFF/CANCEL after you have completed your
review.
RECENT CALL OPTIONS NOTES
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Delete
Delete all
Store
Recent Calls.
Press to remove a singe entry in the list.
Press to remove all entries.
Press to store a number in the list.
Using the Phonebook
Each handset has a private phonebook that can store up to 50 names and
numbers. Like the other features, the type of phonebooks available depends on
your base unit. (See the user guide for your base unit for additional information.)
NOTES:
• If the phonebook is full, the handset will display
entry.
• While entering numbers, press the #/PAUSE key twice to add a two-second pause
(for instance, if you need to wait for an outside line). A letter “P” appears in the
number on the display.
Phonebk full when you try to add an
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Adding a Phonebook Entry
To add a phonebook entry:
1. Press the PHONEBK softkey.
2. Scroll to and select New Entry.
3. Scroll to and select
4. Enter the name (up to 11 characters) or the number (up to 24 digits). Use
BACKSP softkey or DELETE key to edit the name and number entries.
the
NOTE: To move to the next option (e.g., Name, Number, or Ringer), you can press
the corresponding softkey or press down on the scroll key.
5. Select the
a call from this phone number.
6. Press the
tones.
7. Press the
changes.
Ringer option to choose a ring tone that plays when you receive
CHANGE softkey or use the scroll key to hear samples of the ring
DONE softkey when you have finished making all of your
Name, Number, or Ringer.
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Dialing a Phonebook Entry
To call a phonebook entry:
1. Press the PHONEBK softkey.
2. Scroll to the name or use the keypad to press the first letter in the
contact’s name.
3. Press the
ON/FLASH or SPKRPHONE key to dial the number.
Editing a Phonebook Entry
To edit a phonebook entry:
1. Press the PHONEBK softkey.
2. Scroll to the desired entry.
3. Press the OPTIONS softkey to edit the entry.
OR Press the
softkey (e.g., 1+area code+number, area code+number, or number only).
4. Scroll to and select
5. Scroll to and select Name, Number, or Ringer.
6. Use the BACKSP softkey or DELETE key to edit the name and/or number.
Press
7. Press the DONE softkey when you have finished making all of your changes.
VIEW softkey to change the dialing format by using the FORMAT
EDIT.
CHANGE or use the scroll key to listen to and select a new ring tone.
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Deleting a Phonebook Entry
To delete a phonebook entry:
1. Press the PHONEBK softkey.
2. Scroll to the desired entry.
3. Press the OPTIONS softkey.
4. Scroll to and select
5. Press the YES softkey at the Delete item? prompt. The display reads, Phonebk
entry deleted
.
DELETE.
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Using Your System with Multiple Handsets
When you have at least two handsets registered to your base unit, you can use the
intercom and the call transferring features.
Setting Intercom Options
To set your intercom options:
1. Press the MENU softkey.
2. Scroll to and select Set Intercom.
3. Scroll to and select the option that tells the handset how to answer a
page (automatically after one or three pages using the speakerphone
mode) or turn off auto-answer.
4. Press the
NOTE: If the second handset does not respond within 30 seconds, the outside call
returns to the first handset, and CALL BACK appears on the display. If the returned call
is not answered within 60 seconds, the outside call ends automatically.
EXIT softkey to return to the main screen.
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Using Your Phone as an Intercom
To use the intercom feature:
1. When not on a call, press the CONNECT TO button on any handset.
2. Scroll to the name of the device that you wish to contact.
3. Press the
4. Answer the page by pressing the OK softkey or ON/FLASH.
5. Press
PAGE softkey. Both devices beep.
OFF/CANCEL on either handset to end the call.
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Transferring Calls Between Handsets
During an outside call, you can transfer the call from one handset to another (for
example, from Handset-A-01 to Handset-B-02).
To transfer an outside call from one handset to another:
1. Press the CONNECT TO key on the handset with the outside call. The
system automatically places the call on hold.
2. Scroll to and select the handset you wish to contact (e.g.,
3. Answer the page by pressing the OK softkey or ON/FLASH on the other
handset.
4. Announce the call if you wish, and then press the
all handsets on the call.
5. Press
OFF/CANCEL to transfer the call and hang up.
CONF softkey to join
Handset-B-02).
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Changing the Order of Devices
By default, registered devices appear in your CONNECT TO list in the order in which
they were registered. You can change this order using the DEVICE REORDER menu.
To change the order of registered devices:
1. Press the MENU softkey.
2. Scroll to and select
3. Scroll to and select the device you wish to move. An asterisk (*) appears
beside the device name.
4. Use the scroll key to move the arrow to the location to which you wish to
move the device.
5. Press the MOVE softkey to reposition the item.
6. Press the EXIT softkey to return to the menu.
Changing the Default Phone Line Settings
NOTE: This feature is for use when you add one or more Motorola C51 Series Cell
Docks or Internet phone modules. See the device manual for additional
instructions.
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Device Reorder.
Troubleshooting
The suggestions below should solve most problems you might encounter while using your phone.
If you still have difficulty after trying these suggestions, visit us on the web at
www.motorola.com/cordless.
If the phone does not work at all:
• Make sure the power cord is plugged firmly into the base unit and electrical outlet.
• Make sure the phone cord is plugged firmly into the base unit and the telephone wall jack.
• Make sure the battery is properly inserted and fully charged. LOW BATTERY appears on the
display when the battery needs charging.
If there is no dial tone:
• First, try all the suggestions above.
• If you still do not hear a dial tone, disconnect the base unit from the telephone jack and
connect a different phone. If there is no dial tone on that phone, contact your local telephone
company.
If there is noise, static, or a weak signal when you are away from the base unit:
• You may be out of range. Either move closer to the base unit, or relocate it.
• The layout of your home may be limiting the range.
If there is noise, static, or a weak signal even when you are near the base unit:
• Household appliances plugged into the same circuit as the base unit can sometimes cause
interference. Try moving the appliance or the base unit to another outlet.
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If the handset does not ring when you receive a call:
• Make sure you have the ringer turned on and loud enough to hear. (See the instructions on
the ring tone and ringer volume for additional information.)
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall
jack.
• Make sure the power cord is plugged into the base unit and an electrical outlet.
• Move closer to the base unit.
If you hear other calls while using your phone:
• Disconnect your base unit from the telephone jack, and plug in a different telephone. If you
still hear other calls, contact your local telephone company.
Common Troubleshooting Steps for Your Cordless Phone
If the handset or base unit does not seem to be responding normally, try putting the handset in its
base. If it does not seem to respond, do the following (in the order listed):
1. Disconnect the power to the base.
2. Disconnect the handset and base backup battery.
3. Wait a few minutes.
4. Connect power to the base unit.
5. Re-install the battery.
6. Wait approximately 60 seconds for the handset to re-establish its link with the base.
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Warranty
Motorola Limited Warranty for Consumer Products, Accessories, and Software Purchased in the United States or
Canada
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc. warrants its cordless telephones ("Products"), Motorolabranded or certified accessories sold for use with these Products ("Accessories"), and Motorola software contained
on CD-ROMs or other tangible media and sold for use with these Products ("Software") to be free from defects in
materials and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is
a consumer's exclusive remedy, and applies as follows to new Motorola Products, Accessories, and Software
purchased by consumers in the United States or Canada, which are accompanied by this written warranty:
Products and Accessories as defined above, unless o therwise provided for below. Length of coverage: o ne (1)
year from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below.
• Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap
Length of coverage: limited lifetime warranty for the lifetime of ownership by the first consumer
purchaser of the product.
• Monaural Headsets. Ear buds and boom headsets that transmit mono sound through a wired
connection. Length of coverage: limited lifetime warranty for the lifetime of ownership by the first
consumer purchaser of the product.
• Products and Accessories that are Repaired or Re placed. Length of co verage: The balance of the
original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer.
• Software. Applies only to physical defects in the media that embodies the co py of the software (e.g.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair, and replacement of parts due to normal wear and tear are
excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that
leak are covered by this limited warranty.
CD-ROM, or floppy disk). Length of coverage: ninety (90) days from the date of purchase.
®
covers and cases.
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Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident
or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse;
(b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or
food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to
abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of Non-Motorola
branded or certified Products,
Accessories, Software or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment,
installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized
service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered,
or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d)
nonconforming or non-Motorola housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products, Accessories or Software due to any
communication service or signal you may subscribe to or use with the Products, Accessories or Software is
excluded from coverage.
Software Embodied in Physical Media. No warranty is made that the software will meet your requirements or will
work in combination with any hardware or software applications provided by third parties, that the operation of the
software products will be uninterrupted or error free, or that all defects in the software products will be corrected.
Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g. software that
SD7501/02 User Guide
is downloaded from the internet), is provided "as is" and without warranty.
Who is Covered
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This warranty extends to the first end-user purchaser, only.
What will Motorola Do?
Motorola, at its option, will repair, or replace any Products, Accessories or Software that does not conform to this
warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories
or parts. No data, software, or applications added to your Product, Accessory or Software, including but not limited
to personal contacts, games, and ringer tones, will be reinstalled. To avoid losing such data, software and
applications please create a back up prior to requesting service.
How to Get Warranty Service or Other Information
In the USA, call In Canada, call:
1-800-353-2729 1-800-461-4575
TTY 1-888-390-6456 TTY 1-888-390-6456
For accessories and software, please call the telephone number designated above for the product with which they
are used. You will receive instructions on how to ship the Products, Accessories, or Software, at your expense, to a
Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or
other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider,
if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your
address and telephone number.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION
OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, OR REPLACEMENT AS PROVIDED UNDER THIS
EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN
LIEU OF ALL OTHER WARRANTIES, EXPRESS OF IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE,
WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF
SD7501/02 User Guide
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BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL
LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS,
ACCESSORIES, OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or
limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one
jurisdiction to another.
Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted
Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software.
Motorola software may only be copied into, used in, and redistributed with, the Products associated with such
Motorola software. No other use, including without limitation disassembly of such Motorola software or exercise of
the exclusive rights reserved for Motorola, is permitted.
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C51 Series
Connected System Phone Expansion Handset
Digital 5.8 GHz Expandable
Model Family: SD7501 and SD7502
525832-001
01/06
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