Motorola Avigilon H5A-D1, Avigilon H5A-DC1-IR, Avigilon H5A-D2, Avigilon H5A-D1-IR, Avigilon H5A-DC2 Installation Manual



Installation Guide

Avigilon H5A Dome Camera Models:

H5A-D1 H5A-D1-IR H5A-D2

H5A-DC1 H5A-DC1-IR H5A-DC2

H5A-DO1 H5A-DO1-IR H5A-DO2

H5A-DP1 H5A-DP1-IR H5A-DP2

Legal Notices

©2019,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILONCONTROL
CENTER, and ACC are trademarks of Avigilon Corporation. Other names or logos mentioned herein may be
the trademarks of their respective owners. The absence of the symbols ™ and ® in proximity to each
trademark in this document or at all is not a disclaimer of ownership of the related trademark. Avigilon
Corporation protects its innovations with patents issued in the United States of America and other
jurisdictions worldwide (see avigilon.com/patents). Unless stated explicitly and in writing, no license is
granted with respect to any copyright, industrial design, trademark, patent or other intellectual property
rights of Avigilon Corporation or its licensors.

Disclaimer

This document has been compiled and published using product descriptions and specifications available at
the time of publication. The contents of this document and the specifications of the products discussed
herein are subject to change without notice. Avigilon Corporation reserves the right to make any such
changes without notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the
completeness or accuracy of the information contained in this document; or (2) is responsible for your use
of, or reliance on, the information. Avigilon Corporation shall not be responsible for any losses or damages
(including consequential damages) caused by reliance on the information presented herein.

Avigilon Corporation
avigilon.com

PDF-H5ADO-A

Revision: 1 - EN

20190904

ii

Important Safety Information

This manual provides installation and operation information and precautions for the use of this device.
Incorrect installation could cause an unexpected fault. Before installing this equipment read this manual
carefully. Please provide this manual to the owner of the equipment for future reference.

This Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may result in a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.

This Caution symbol alerts the user to the presence of hazards that may cause minor or moderate



injury to persons, damage to property or damage to the product itself if proper precautions are not
followed.

WARNING — Failure to observe the following instructions may result in severe injury or death.

l Installation must be performed by qualified personnel only, and must conform to all local codes.

l This product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or “LPS” or

“Limited Power Source” with output rated 12 VDC or 24 VAC, 13 W min. or Power over Ethernet (PoE),
rated 48 VDC, 13 W min.

l H5A-D and H5A-DC models are for indoor use only:

l Do not use near water or expose to dripping or splashing.

l Do not place objects filled with liquids above the device.

l Do not expose to rain or moisture.

l Any external power supply connected to this product may only be connected to another Avigilon

product of the same model series. External power connections must be properly insulated.

l Do not connect directly to mains power for any reason.

CAUTION — Failure to observe the following instructions may result in injury to persons or damage
to the device.

l Do not expose the camera directly to high levels of x-ray, laser, or UV radiation. Direct exposure may

cause permanent damage to the image sensor.

l Do not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.

l Do not subject the device cables to excessive stress, heavy loads or pinching.

l Do not open or disassemble the device. There are no user serviceable parts.

l Refer all device servicing to qualified personnel. Servicing may be required when the device has

been damaged (such as from a liquid spill or fallen objects), has been exposed to rain or moisture,
does not operate normally, or has been dropped.

l Do not use strong or abrasive detergents when cleaning the device body.

l Use only accessories recommended by Avigilon.

iii

Regulatory Notices

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1)this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

This Class B digital apparatus complies with Canadian ICES-003.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:

l Reorient or relocate the receiving antenna.

l Increase the separation between the equipment and the receiver.

l Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

l Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or
parties authorized by Avigilon Corporation could void the user’s authority to operate this equipment.

Disposal and Recycling Information

When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.

Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.

European Union:

This symbol means that according to local laws and regulations your product should be disposed of
separately from household waste. When this product reaches its end of life, take it to a collection point
designated by local authorities. Some collection points accept products for free. The separate collection
and recycling of your product at the time of disposal will help conserve natural resources and ensure that it
is recycled in a manner that protects human health and the environment.

iv

Table of Contents

Overview 1

Rear View 1

Front View 2

IR View 3

H5A-D Indoor Dome — Surface Mount 4

Cover View 4

Bottom View 5

Wall Plate View 6

Base View 7

H5A-DC Indoor Dome — In-Ceiling Mount 8

Cover View 8

Clamp View 9

Top View 10

H5A-DO Outdoor Dome — Surface Mount 11

Cover View 11

Top View 12

Wall Plate View 13

H5A-DP Outdoor Dome — Pendant Mount 14

Cover View 14

Top View 15

Bottom View 16

Pendant Wall Mount Bracket View 17

Pendant Wall Mount View 18

Pendant NPT Mount View 19

Preparing the Installation 20

Removing the Dome Cover 20

Mounting and Aiming Video Analytics Cameras 20

Inserting Cables through the Sealing Grommet 20

Indoor Surface Mount Installation 22

Required Tools and Materials 22

Camera Package Contents 22

Installation Steps 22

Mounting the Dome Camera Using the Bottom Cable Entry Hole 22

Mounting the Dome Camera Using the Side Cable Entry Hole 23

Mounting the Dome Camera to an Electrical Box 23

v

Connecting Cables 24

Installing the Dome Cover 25

In-Ceiling Mount Installation 27

Required Tools and Materials 27

Camera Package Contents 27

Installation Steps 27

Mounting the Dome Camera Using the Ceiling Clamps 27

Mounting the Dome Camera using the Camera Mounting Holes 29

Connecting Cables 30

Installing the Dome Cover 31

Outdoor Surface Mount Installation 32

Required Tools and Materials 32

Camera Package Contents 32

Installation Steps 32

Mounting the Dome Camera Using the Bottom Cable Entry Hole 32

Mounting the Dome Camera Using the Side Cable Entry Hole 33

Mounting the Dome Camera to an Electrical Box 36

Connecting Cables 37

Installing the Dome Cover 38

Pendant Mount Installation 39

Required Tools and Materials 39

Package Contents 39

Installation Steps 39

Mounting the Dome Camera to the Pendant Wall Mount 40

(Optional) Mounting the Dome Camera to the Pendant NPT Mount 44

Connecting Cables 47

Installing the Dome Cover 47

Connecting to the Camera 49

(Optional) Using the USB Wi-Fi Adapter 49

Assigning an IP Address 49

Accessing the Live VideoStream 50

Aiming the Dome Camera 50

(Optional) Configuring microSD Card Storage 50

Zooming and Focusing the DomeCamera 50

Configuring the Camera 51

For More Information 51

vi

Cable Connections 52

Connecting External Power 52

Connecting to External Devices 52

Connecting to Microphones, Speakers, and Video Monitors 53

Connection Status LED Indicator 55

Resetting to Factory Default Settings 56

Setting the IP Address Using the ARP/Ping Method 57

Cleaning 58

Dome Bubble 58

Body 58

Limited Warranty and Technical Support 59

vii

Overview

Rear View

1.

Azimuth control

Provides control of the image angle.

2.

I/O connector block

Provides connections to external input/output devices.

3.

Micro USB port

Accepts a micro USB to USB adapter. Only required when using the Avigilon USB Wi-Fi Adapter.

4.

microSD card slot

Accepts a microSD card for onboard storage. For more information, see (Optional) Configuring

microSD Card Storage on page50.

Overview 1

Front View

1.

Power connector block

Accepts a terminal block with either an AC or DC power connection. DC input can be either polarity.
Only required when Power over Ethernet is not available.

2.

Ethernet port

Accepts an Ethernet connection to a network. Server communication and image data transmission
occurs over this connection. Also receives power when it is connected to a network that provides
Power over Ethernet.

3.

Serial number tag

Device information, product serial number and part number label.

4.

Audio/video connector

Accepts a mini-jack connector (3.5 mm).

5.

Pan lock thumb screw

Provides a locking mechanism for the image pan adjustment.

6.

Tilt lock thumb screw

Provides a locking mechanism for the image tilt adjustment.

Front View 2

IR View

1.

IR Illuminator Ring

Provides scene illumination in the IR spectrum. The IR illuminator ring is not included with all models.

2.

Link LED indicator

Indicates if there is an active connection in the Ethernet port.

3.

Connection status LED indicator

Provides information about device operation. For more information, see Connection Status LED

Indicator on page55.

IR View 3

H5A-D Indoor Dome — Surface Mount

Cover View

1.

Dome cover

Vandal resistant dome cover.

2.

Tamper resistant screws

Star-shaped captive screws to fix the dome cover to the base.

3.

Sidewall plug

Covers the side cable entry hole.

H5A-D Indoor Dome — Surface Mount 4

Bottom View

1.

Cable entry hole

An entry hole for the cables required for camera operation.

2.

Mounting holes

Mounting points for the camera.

3.

Wall plate mounting screws

Screws to attach the camera to the wall plate.

Bottom View 5

Wall Plate View

1.

Leveling edge

Flat edge for aligning the wall plate to an electrical box.

2.

Wall plate mounting points

Points for mounting the camera to the wall plate

3.

Electrical box mounting holes

Holes for mounting the wall plate to an electrical box. The wall plate supports four configurations:

A. UK standard single gang box

B. Octagon gang box

C. 4" gang box

D. US standard single gang box

WallPlate View 6

Base View

1.

Lanyard

Connects to a lanyard hook on the cover.

Base View 7

H5A-DC Indoor Dome — In-Ceiling Mount

Cover View

1.

Tamper resistant screws

Star-shaped captive screws to fix the dome cover to the base.

2.

Dome cover

Vandal resistant dome cover.

H5A-DCIndoor Dome — In-Ceiling Mount 8

Clamp View

1.

Clamps

Spring loaded locking mechanisms that secure the camera to the mounting surface.

Clamp View 9

Top View

1.

Lanyard

Connects to a lanyard hook on the cover.

2.

Cable entry hole

An entry hole for the cables required for camera operation.

3.

Mounting holes

Holes for mounting the camera to a mounting surface.

Top View 10

H5A-DO Outdoor Dome — Surface Mount

Cover View

1.

Dome cover

Vandal resistant dome cover.

2.

Tamper resistant screws

Star-shaped captive screws to fix the dome cover to the base.

3. Side cable entry cover

Covers the side cable entry hole.

H5A-DOOutdoor Dome — Surface Mount 11

Top View

1.

Wall plate mounting screws

Screws for mounting the camera to the wall plate.

2.

Lanyard

Connects to a lanyard hook on the cover.

3.

Bottom cable entry hole

A bottom entry hole for the cables required for camera operation.

4.

Side cable entry hole

A side entry hole for the cables required for camera operation.

Top View 12

Wall Plate View

1.

Camera mounts

Points for mounting the camera body to the wall plate.

2.

Cable entry hole

An entry hole for the cables required for camera operation.

3.

Mounting holes

Holes for mounting the wall plate to the following:

A. UK standard single gang box

B. Octagon gang box

C. 4" gang box

D. Mounting surface

E. US standard single gang box

WallPlate View 13

H5A-DP Outdoor Dome — Pendant Mount

Cover View

1.

Tamper resistant screws

Star-shaped captive screws to fix the dome cover to the base.

2.

Dome cover

Vandal resistant dome cover.

H5A-DPOutdoor Dome — Pendant Mount 14

Top View

1.

Camera mounting screws

Screws for securing the camera to the pendant wall mount or the pendant NPT mount.

2.

Lanyard

Connects to a lanyard hook on the cover.

Top View 15

Bottom View

1.

Camera alignment latch

A latch for locking the camera into the pendant wall mount or the pendant NPT mount.

2.

Camera lanyard hook

A hook for suspending the camera from the lanyard provided in the pendant wall mount or the
pendant NPT mount.

3.

Cable entry hole

An entry hole for the cables required for camera operation.

Bottom View 16

Pendant Wall Mount Bracket View

1.

Bracket mounting holes

Points for mounting the pendant wall mount bracket to a mounting surface.

2.

Mounting tabs

Tabs for placing the pendant wall mount onto the bracket.

3.

Mounting points

Points for securing the pendant wall mount to the mounting bracket.

Pendant Wall Mount Bracket View 17

Pendant Wall Mount View

1.

Pendant wall mount

Dome camera mount for walls and other mounting surfaces.

2.

Pendant wall mount screws

Screws for securing the pendant wall mount to the mounting bracket.

3.

NPT pipe entry hole

A 3/4” NPT threaded hole for NPT pipe conduits.

Pendant Wall Mount View 18

Pendant NPT Mount View

Note: The NPT pipe, adapter, and lock nut are not supplied by Avigilon and should be sourced
separately.

1.

1-1/2” NPT-female to NPT-female adapter

An adapter for attaching the pendant NPT mount to an NPT pipe.

2.

Pendant NPT mount

Dome camera mount for NPT pipes.

3.

Lock nut

Lock nut for securing the pendant NPT mount on the NPT-female to NPT-female adapter.

4.

NPT pipe

NPT pipe used for a pendant mount with the NPT adapter.

Pendant NPT Mount View 19

Preparing the Installation

Note: Be careful not to scratch or touch the dome bubble. The resulting marks or fingerprints may
affect the overall image quality. Keep the protective covers on the outside of the dome bubble
until the installation is complete.

Removing the Dome Cover

Remove the dome cover by loosening the screws that fix the cover to the base. Use a T20 Pin-In star­shaped driver to loosen the screws.

Mounting and Aiming Video Analytics Cameras

When installing an Avigilon video analytics camera, follow the listed mounting and aiming recommendations
to maximize the camera's analytics capabilities:

l The camera should be installed above 274 cm (9').

l The camera should tilt downwards no more than 45 degrees.

l The camera image should be level with the horizon line.

l The camera should be mounted to a stable surface to minimize the physical movement of the

camera after installation.

For more details, see Designing a Site for Video Analytics. The document is available on the Avigilon
website.

Inserting Cables through the Sealing Grommet

Unless specified otherwise, you must pull the required cables through the sealing grommet included with
the camera when using a cable entry hole. If installing an indoor camera, this step may not be required.

Preparing the Installation 20

1. Remove the sealing grommet from the camera.

Note: If you will pull multiple cables through the sealing grommet, apply silicone sealant to
seal any gaps in the grommet.

2. Pull the tab on the grommet to open a hole for the Ethernet cable.

3. Push an Ethernet cable through the grommet by one of the following methods:

a. If the Ethernet cable is uncrimped, push the cable through the grommet.

b. If the Ethernet cable is already crimped, place the grommet piercing cap on the Ethernet

connector then push the cable through the grommet.

Ensure that the orientation of the cable and grommet matches the one shown in the image.

4. Push any other required cables through the grommet.

Inserting Cables through theSealing Grommet 21

Indoor Surface Mount Installation

Required Tools and Materials

l Small slotted screwdriver with 5/64” or 2 mm blade width — for connecting power when not using

Power over Ethernet.

l No. 2 Phillips screwdriver — for attaching camera to an electrical box or wall

Camera Package Contents

Ensure the package contains the following:

l Avigilon H5A Indoor Dome Camera

l Mounting template sticker

l RJ-45 grommet piercing Cap

l 4 screws and anchors for solid walls

l Wall plate

l T20 Pin-In star-shaped driver

Installation Steps

Complete the following sections to install the device.

CAUTION — This camera is designed for indoor use only.

Mounting the Dome Camera Using the Bottom Cable Entry Hole

Perform the following steps if the required cables will be coming out of the mounting surface. Use this
procedure on surfaces that can easily be cut, such as drywall, and when the cables should be kept out of
sight.

1. Use the mounting template to drill four mounting holes and one cable entry hole into the mounting

surface.

2. Pull the cables through the cable entry hole in the ceiling or wall.

3. (Optional) Mount the wall plate onto the back of the camera using the wall plate mounting screws.

4. Insert the sealing grommet and the required cables into the cable entry hole on the bottom of the

camera. For more information on using the sealing grommet, see Inserting Cables through the

Sealing Grommet on page20.

5. Drive four screws into the mounting holes to fasten the camera to the ceiling or wall.

Indoor Surface Mount Installation 22

Mounting the Dome Camera Using the Side Cable Entry Hole

Perform the following steps if you will be mounting to a surface with the required cables coming out of an
external conduit. Use this procedure if the mounting surface cannot be easily cut or when cables must be
brought along the outside of the mounting surface.

1. Use the mounting template to drill four mounting holes and to cut the conduit to the correct length.

2. Pull the required cables through the conduit.

3. (Optional) Mount the wall plate on the rear of the camera using the wall plate mounting screws.

4. Drive four screws into the mounting holes to fasten the dome camera to the ceiling or wall.

5. Remove the sidewall plug to expose the side cable entry hole. Depending on the size of the conduit,

use one of the following methods:

a. If using a ½" or 20mm conduit, remove the sidewall plug from the housing, and use pliers to

remove the center knockout piece. Insert the remaining plug back into the housing.

b. For larger conduits, remove the sidewall plug entirely.

Mounting the Dome Camera to an Electrical Box

Perform the following steps if the required electrical components and cables will be contained in an
electrical gang box inside the mounting surface.

1. Mount the wall plate to the electrical box. Use the hole configuration that matches the box:

 A — UK standard single gang box

 B — Octagon gang box

 C — 4” gang box

 D — US standard single gang box

2. Use the leveling edge to make sure that the camera is level with the box.

Mounting the Dome Camera Using the Side Cable Entry Hole 23

3. Insert the sealing grommet with the required cables pulled through into the cable entry hole on the

bottom of the camera. For more information on using the sealing grommet, see Inserting Cables

through the Sealing Grommet on page20.

4. Mount the camera onto the wall plate using the wall plate mounting screws.

Connecting Cables

Refer to the diagrams in Overview on page1 for the location of the different connectors.

1. If external input or output devices are part of the installation (for example: door contacts, relays, etc.),

connect the devices to the I/O connector block.

2. If an external microphone needs to be connected to the camera, connect the device to the camera

A/V connector.

For more information, see Connecting to Microphones, Speakers, and Video Monitors on page53.

3. (2.0 megapixel models only) If an external video monitor needs to be connected to the camera,

connect the device to the camera A/V connector.

For more information, see Connecting to Microphones, Speakers, and Video Monitors on page53.

4. Connect a network cable to the Ethernet port (RJ-45 connector).

The Link LED indicator will turn on once a network link has been established.

5. Connect power using one of the following methods:

ConnectingCables 24

oPower over Ethernet (PoE) Class 3 — If PoE is available, the LEDs will turn on.

Note:

Before installing the dome cover, we recommend that you first connect to the camera and adjust the
aim, zoom, and focus so that the camera covers the required field of view. For more information, see:

l Connecting to the Camera on page49

l Aiming the Dome Camera on page50

l Zooming and Focusing the DomeCamera on page50

oExternal Power — Connect an external 12 V DC or 24 V AC power source to the power

connector block.

6. Check that the Connection Status LED indicator indicates the correct state. For more information, see

Connection Status LED Indicator on page55.

Installing the Dome Cover

Be careful not to touch or scratch the dome bubble. Any marks or fingerprints on the dome bubble will
cause unwanted reflections in the -IR model.

Installing the Dome Cover 25

1. Attach the lanyard to the dome cover.

2. Remove the protective cover on the inside of the dome bubble.

3. Attach the dome cover to the base by tightening the screws with the star-shaped driver.

4. Remove the protective cover on the outside of the dome bubble.

Installing the Dome Cover 26

In-Ceiling Mount Installation

Required Tools and Materials

l Small slotted screwdriver with 5/64” or 2 mm blade width — for connecting power when not using

Power over Ethernet.

l No. 2 Phillips screwdriver — for attaching the camera to a mounting surface and positioning the

clamps.

Camera Package Contents

Ensure the package contains the following:

l Avigilon H5A Indoor Dome Camera

l Mounting template sticker

l RJ-45 grommet piercing cap

l 4 screws and anchors for solid walls

l T20 Pin-In star-shaped driver

Installation Steps

Complete the following sections to install the device.

CAUTION — This camera is designed for indoor use only.

Mounting the Dome Camera Using the Ceiling Clamps

Perform the following steps if you will be mounting the camera into a ceiling.

In-Ceiling Mount Installation 27

1. Use the mounting template to cut an entry hole for the camera and cables into the ceiling.

2. Use a No. 2 Phillips screwdriver to push each of the clamps into the camera. Push the clamp down

until the spring is fully compressed, then rotate the clamp counter clockwise into the ready position.

3. Insert the sealing grommet with all the required cables pulled through into the cable entry hole on the

bottom of the camera. For more information on using the sealing grommet, see Inserting Cables

through the Sealing Grommet on page20.

4. Insert the dome camera into the entry hole in the ceiling.

5. Rotate the clamps clockwise and release to secure the camera to the ceiling.

Mounting the Dome Camera Using the Ceiling Clamps 28

Mounting the Dome Camera using the Camera Mounting Holes

Perform the following procedure if you will be mounting the camera to a surface where the clamps cannot
be used to secure the camera.

1. Use the mounting template to drill four mounting holes and an entry hole for the camera.

2. Insert the sealing grommet with all the required cables pulled through into the cable entry hole on the

bottom of the camera. For more information on using the sealing grommet, see Inserting Cables

through the Sealing Grommet on page20.

3. Drive four screws through the mounting holes to fasten the camera to the wall.

Mounting the Dome Camera using the Camera Mounting Holes 29

Connecting Cables

Refer to the diagrams in Overview on page1 for the location of the different connectors.

1. If external input or output devices are part of the installation (for example: door contacts, relays, etc.),

connect the devices to the I/O connector block.

2. If an external microphone needs to be connected to the camera, connect the device to the camera

A/V connector.

For more information, see Connecting to Microphones, Speakers, and Video Monitors on page53.

3. (2.0 megapixel models only) If an external video monitor needs to be connected to the camera,

connect the device to the camera A/V connector.

For more information, see Connecting to Microphones, Speakers, and Video Monitors on page53.

4. Connect a network cable to the Ethernet port (RJ-45 connector).

The Link LED indicator will turn on once a network link has been established.

5. Connect power using one of the following methods:

oPower over Ethernet (PoE) Class 3 — If PoE is available, the LEDs will turn on.

oExternal Power — Connect an external 12 V DC or 24 V AC power source to the power

connector block.

6. Check that the Connection Status LED indicator indicates the correct state. For more information, see

Connection Status LED Indicator on page55.

ConnectingCables 30

Installing the Dome Cover

Note:

Before installing the dome cover, we recommend that you first connect to the camera and adjust the
aim, zoom, and focus so that the camera covers the required field of view. For more information, see:

l Connecting to the Camera on page49

l Aiming the Dome Camera on page50

l Zooming and Focusing the DomeCamera on page50

Be careful not to touch or scratch the dome bubble when installing the dome cover.

1. Attach the lanyard to the dome cover.

2. Remove the protective cover on the inside of the dome bubble.

3. Attach the dome cover to the base by tightening the screws with the star-shaped driver.

4. Remove the protective cover on the dome bubble.

Installing the Dome Cover 31

Outdoor Surface Mount Installation

Required Tools and Materials

l Small slotted screwdriver with 5/64” or 2 mm blade width — for connecting power when not using

Power over Ethernet.

l No. 2 Phillips screwdriver — for attaching camera to an electrical box or mounting surface

l Silicone sealant

Camera Package Contents

Ensure the package contains the following:

l Avigilon H5A Outdoor Dome Camera

l Mounting template sticker

l RJ-45 grommet piercing cap

l Pipe grommet

l 4 screws and anchors for solid walls

l Wall plate

l T20 Pin-In star-shaped driver

Installation Steps

Complete the following sections to install the device.

Mounting the Dome Camera Using the Bottom Cable Entry Hole

Perform the following steps if the required cables will be coming out of the mounting surface. Use this
procedure on surfaces that can easily be cut, such as aluminum, and when the cables should be kept out of
sight.

1. Use the mounting template to drill 3 mounting holes and one cable entry hole into the mounting

surface.

2. Pull the cables through the cable entry hole in the mounting surface.

3. If a flush mount with the surface is preferred, remove the wall plate gasket.

Outdoor Sur face Mount Installation 32

4. Drive 3 screws to fasten the wall plate to the ceiling or wall.

Note: It is recommended that silicone sealant be applied around the edges of the wall plate
gasket to prevent moisture from entering the mounting surface.

Note: The pipe grommet only accepts uncrimped Ethernet cables.

5. Insert the sealing grommet with the required cables pulled through into the cable entry hole on the

bottom of the camera. For more information, see Inserting Cables through the Sealing Grommet on

page20.

6. Mount the camera body to the wall plate with the wall plate mounting screws.

Mounting the Dome Camera Using the Side Cable Entry Hole

Perform the following steps if you will be mounting to a surface with the required cables coming out of an
external conduit pipe. Use this procedure if the mounting surface cannot be easily cut, or when cables must
be brought along the outside of the mounting surface.

1. Use the mounting template to drill three mounting holes and position the conduit pipe correctly.

2. Pull the required cables through the conduit.

3. Pull the required cables through the provided pipe grommet.

Mounting the Dome Camera Using the Side Cable Entry Hole 33

4. Insert the pipe grommet into the conduit pipe

Note: It is recommended that silicone sealant be applied around the edges of the wall plate
gasket to prevent moisture from entering the mounting surface.

5. If a flush mount is preferred, remove the wall plate gasket.

6. Drive three screws into the mounting holes to fasten the wall plate to the mounting surface.

Mounting the Dome Camera Using the Side Cable Entry Hole 34

7. Unscrew the side cable entry cover to expose the side cable entry hole.

8. Remove the sealing grommet from the side cable entry hole.

9. Remove the conduit's locking ring and insert the conduit into the side cable entry hole.

Mounting the Dome Camera Using the Side Cable Entry Hole 35

10. Fasten the camera body to the wall plate using the wall plate mounting screws.

Note: It is recommended that silicone sealant be applied around the edges of the wall plate
gasket to prevent moisture from entering the mounting surface or electrical box.

11. Replace the locking ring to secure the conduit pipe.

Mounting the Dome Camera to an Electrical Box

Perform the following steps if the required electrical components and cables will be contained in an
electrical gang box inside the mounting surface.

1. If a flush mount is preferred, remove the wall plate gasket.

2. Mount the wall plate to the electrical box. Use the hole configuration that matches the box:

 A — UK standard single gang box

 B — Octagon gang box

 C — 4” gang box

 E — US standard single gang box

3. Pull the required cables through the cable entry hole on the wall plate.

Mounting the Dome Camera to an Electrical Box 36

4. Insert the sealing grommet with the required cables pulled through into the cable entry hole on the

bottom of the camera. For more information on using the sealing grommet, see Inserting Cables

through the Sealing Grommet on page20.

5. Mount the camera to the wall plate using the wall plate mounting screws.

Connecting Cables

Refer to the diagrams in Overview on page1 for the location of the different connectors.

1. If external input or output devices are part of the installation (for example: door contacts, relays, etc.),

connect the devices to the I/O connector block.

2. If an external microphone needs to be connected to the camera, connect the device to the camera

A/V connector.

For more information, see Connecting to Microphones, Speakers, and Video Monitors on page53.

3. (2.0 megapixel models only) If an external video monitor needs to be connected to the camera,

connect the device to the camera A/V connector.

For more information, see Connecting to Microphones, Speakers, and Video Monitors on page53.

4. Connect a network cable to the Ethernet port (RJ-45 connector).

The Link LED indicator will turn on once a network link has been established.

5. Connect power using one of the following methods:

oPower over Ethernet (PoE) Class 3 — If PoE is available, the LEDs will turn on.

oExternal Power — Connect an external 12 V DC or 24 V AC power source to the power

connector block.

6. Check that the Connection Status LED indicator indicates the correct state. For more information, see

Connection Status LED Indicator on page55.

ConnectingCables 37

Installing the Dome Cover

Note:

Before installing the dome cover, we recommend that you first connect to the camera and adjust the
aim, zoom, and focus so that the camera covers the required field of view. For more information, see:

l Connecting to the Camera on page49

l Aiming the Dome Camera on page50

l Zooming and Focusing the DomeCamera on page50

Be careful not to touch or scratch the dome bubble. Any marks or fingerprints on the dome bubble will
cause unwanted reflections in the -IR model.

1. Attach the lanyard to the dome cover.

2. Remove the plastic cover on the inside of the dome bubble.

3. Attach the dome cover to the base by tightening the screws with the star-shaped key.

4. Remove the plastic cover on the dome bubble.

Installing the Dome Cover 38

Pendant Mount Installation

Note: The pendant wall mount and pendant NPT mount are sold separately.

Required Tools and Materials

l Small slotted screwdriver with 5/64” or 2 mm blade width — for connecting power when not using

Power over Ethernet.

l Pendant wall mount (H4-MT-WALL1) or Pendant NPT Mount (H4-MT-NPT1)

l (Pendant wall mount only) No. 2 Phillips screwdriver — for attaching the pendant wall mount

bracket to a mounting surface

l (Pendant NPT mount only) 1-1/2” NPT-female to NPT-female pipe adapter — for attaching the

pendant NPT mount to a pipe

l Silicone sealant

Package Contents

Ensure the package contains the following:

l Avigilon H5A Outdoor Dome Camera

l T20 Pin-In star-shaped driver

Pendant Wall Mount:

l Mounting template sticker

l Mounting bracket

l Thread seal tape

l RJ-45 grommet piercing cap

l Four screws and anchors for solid walls

Pendant NPT mount:

l Mounting template sticker

l Lock nut

l Thread seal tape

l RJ-45 grommet piercing cap

Installation Steps

Complete the following sections to install the device.

Pendant Mount Installation 39

Mounting the Dome Camera to the Pendant Wall Mount

1. Determine where the cables will enter the pendant wall mount. The cables can either enter through

the rear of the mount from a cable entry hole in the mounting surface, or through the 3/4” NPT pipe
entry hole on the bottom of the mount from a pipe conduit.

2. Use the provided mounting template to drill four mounting holes into the mounting surface.

a. If the cables will enter through the rear of the mount, also drill the cable entry hole in the

mounting surface.

3. Pull the required cables through the preferred hole:

l If the cables will enter through the rear of the mount, pull them through the cable entry hole in

the mounting surface.

l If the cables will enter through the pipe entry hole in the bottom of the mount, pull the cables

through the pipe conduit.

4. Fasten the pendant wall mount bracket to the mounting surface.

5. Pull the required cables through the wall mount.

Mounting the Dome Camera to the Pendant Wall Mount 40

6. Insert the bracket mounting tabs into the pendant wall mount.

Figure 1: 1 — mounting tabs on the bracket, 2 — pendant wall mount screws

7. Tighten the wall mount screws to secure the wall mount to the bracket.

l If the cables are entering through the pipe entry hole, apply thread seal tape to the pipe

conduit and screw it into the pipe entry hole.

Mounting the Dome Camera to the Pendant Wall Mount 41

8. Connect the lanyard in the mount to the camera lanyard hook on the bottom of the camera. Allow the

camera to hang.

9. Install the sealing grommet with all the required cables. For more information, see Inserting Cables

through the Sealing Grommet on page20.

10. Insert the camera into the mount:

a. Raise the camera body up to the wall mount, keep the camera turned slightly to the left to

allow the camera to insert fully.

b. Once the camera is fully inserted, turn it to the right until it clicks into place.

Mounting the Dome Camera to the Pendant Wall Mount 42

11. Secure the camera body to the mount using the camera mounting screws.

Mounting the Dome Camera to the Pendant Wall Mount 43

(Optional) Mounting the Dome Camera to the Pendant NPT Mount

Tip: It is recommended that the pendant NPT mount is mounted to a 1-1/2” conduit pipe.

Note: The NPT pipe, adapter, and lock nut are not supplied by Avigilon and should be sourced

separately.

1. Pull the required cables through the NPT conduit pipe.

2. Apply thread seal tape to the pipe and screw on the 1-1/2” NPT female to NPT female pipe adapter.

3. Screw the lock nut onto the pendant NPT mount.

4. Apply thread seal tape to the pendant NPT mount and screw it into the pipe adapter.

(Optional) Mountingthe Dome Camera to the Pendant NPTMount 44

5. Connect the lanyard in the mount to the camera lanyard hook on the bottom of the camera. Allow the

camera to hang.

6. Install the sealing grommet with all the required cables. For more information, see Inserting Cables

through the Sealing Grommet on page20.

7. Insert the camera into the mount:

a. Raise the camera body up to the mount, keep the camera turned slightly to the left to allow

the camera to insert fully.

b. Once the camera is fully inserted, turn it to the right until it clicks into place.

(Optional) Mountingthe Dome Camera to the Pendant NPTMount 45

8. Secure the camera body to the mount using the camera mounting screws.

(Optional) Mountingthe Dome Camera to the Pendant NPTMount 46

Connecting Cables

Note:

Before installing the dome cover, we recommend that you first connect to the camera and adjust the
aim, zoom, and focus so that the camera covers the required field of view. For more information, see:

l Connecting to the Camera on page49

l Aiming the Dome Camera on page50

l Zooming and Focusing the DomeCamera on page50

Refer to the diagrams in Overview on page1 for the location of the different connectors.

1. If external input or output devices are part of the installation (for example: door contacts, relays, etc.),

connect the devices to the I/O connector block.

2. If an external microphone needs to be connected to the camera, connect the device to the camera

A/V connector.

For more information, see Connecting to Microphones, Speakers, and Video Monitors on page53.

3. (2.0 megapixel models only) If an external video monitor needs to be connected to the camera,

connect the device to the camera A/V connector.

For more information, see Connecting to Microphones, Speakers, and Video Monitors on page53.

4. Connect a network cable to the Ethernet port (RJ-45 connector).

The Link LED indicator will turn on once a network link has been established.

5. Connect power using one of the following methods:

oPower over Ethernet (PoE) Class 3 — If PoE is available, the LEDs will turn on.

oExternal Power — Connect an external 12 V DC or 24 V AC power source to the power

connector block.

6. Check that the Connection Status LED indicator indicates the correct state. For more information, see

Connection Status LED Indicator on page55.

Installing the Dome Cover

Be careful not to touch or scratch the dome bubble. Any marks or fingerprints on the dome bubble will
cause unwanted reflections in the -IR model.

ConnectingCables 47

1. Attach the lanyard to the dome cover.

2. Remove the plastic cover on the inside of the dome bubble.

3. Attach the dome cover to the base by tightening the screws with the star-shaped driver.

4. Remove the plastic cover on the dome bubble.

Installing the Dome Cover 48

Connecting to the Camera

Note: The camera will reserve the 10.11.22.32/28 subnet for internal use while the USB Wi-Fi
Adapter is plugged in.

Note: If the device cannot obtain an IP address from a DHCP server, it will use Zero Configuration
Networking (Zeroconf) to choose an IP address. When set using Zeroconf, the IP address is in the

169.254.0.0/16 subnet.

Note: The default device username is administrator with no password.

(Optional) Using the USB Wi-Fi Adapter

If you have a USB Wi-Fi Adapter (H4-AC-WIFI), attach it to the camera's micro USB port to access the
camera's mobile web interface.

After you connect to the Wi-Fi signal broadcast by the adapter, you can access the mobile web interface
from any mobile device using the following address:

http://camera.lan

For more information about configuring the camera from the mobile web interface see Avigilon USB Wi-Fi
Adapter System User Guide.

Assigning an IP Address

The device automatically obtains an IP address when it is connected to a network.

The IP address settings can be changed using one of the following methods:

l The mobile web interface using the USB Wifi Adapter. For more information, see (Optional) Using the

USB Wi-Fi Adapter above.

l Device's web browser interface: http://<camera IP address>/.

l Network Video Management software application (for example, the Avigilon Control Center™

software).

l ARP/Ping method. For more information, see Setting the IP Address Using the ARP/Ping Method on

page57.

Connectingto the Camera 49

Accessing the Live VideoStream

Note: The default device username is administrator with no password.

Live video stream can be viewed using one of the following methods:

l The mobile web interface using the USB Wifi Adapter. For more information, see (Optional) Using the

USB Wi-Fi Adapter on the previous page.

l Web browser interface: http://< camera IP address>/.

l Network Video Management software application (for example, the Avigilon Control Center

software).

Aiming the Dome Camera

Reference the camera's live stream as you aim the camera.

1. Loosen the pan and tilt lock screws on the camera.

2. Turn the lens to the correct direction by panning and tilting the lens.

3. Tighten the pan and tilt lock screws to secure the dome camera’s position.

4. Rotate the azimuth control ring to set the image to the correct angle.

5. In the camera web browser interface or the Avigilon Control Center software, adjust the camera’s

Image and Display settings. You can set the zoom position, focus, and change the image rotation.

(Optional) Configuring microSD Card Storage

To use the camera's SD card storage feature, you must insert a microSD card into the card slot.

It is recommended that the microSD card have a write speed of class 10 or better. If the microSD card does
not meet the recommended write speed, the recording performance may suffer and result in the loss of
frames or footage.

1. Insert a microSD card into the camera.

CAUTION — Do not force the microSD card into the camera or you may damage the card
and the camera.

2. Access the camera’s web interface to enable the onboard storage feature. For more information, see

the Avigilon High Definition H4 and H5 IP Camera Web Interface User Guide.

Zooming and Focusing the DomeCamera

Ensure this procedure is performed after the dome cover is installed, so you can accommodate for the
focus shift caused by the dome bubble.

Accessing the Live VideoStr eam 50

l In the camera web browser interface or the Avigilon Control Center software, use the camera’s Image

and Display settings to zoom and focus the camera.

a. Use the zoom buttons to zoom the camera in or out.

b. Click Auto Focus to focus the lens.

c. Use the focus near and far buttons to manually adjust the focus.

Configuring the Camera

Once installed, use one of the following methods to configure the camera:

l If you have the USB Wifi Adapter, you can access the mobile web interface to configure the camera.

For more information, see Avigilon USB Wi-Fi Adapter System User Guide.

l If you have installed multiple cameras, you can use the Avigilon Camera Configuration Tool to

configure common settings. For more information, see the Avigilon Camera Configuration Tool User
Guide.

l If the camera is connected to the Avigilon Control Center system, you can use the client software to

configure the camera. For more information, see the Avigilon Control Center Client User Guide.

l If the camera is connected to a third-party network management system, you can configure the

camera's specialty features in the camera's web browser interface. For more information, see the

Avigilon High Definition H4 and H5 IP Camera Web Interface User Guide.

For More Information

Additional information about setting up and using the device is available in the following guides:

l Avigilon Control Center Client User Guide

l Web Interface User Guide — Avigilon High Definition H4 and H5 IP Cameras

l Avigilon USB Wi-Fi Adapter System User Guide

l Avigilon Camera Configuration Tool User Guide

l Designing a Site with Avigilon Video Analytics

These guides are available on help.avigilon.com and on the Avigilon website: avigilon.com/support-and-

downloads.

Configuring the Camera 51

Cable Connections

Connecting External Power

If PoE is not available, the camera needs to be powered through the removable power connector block.
Refer to the diagrams in this guide for the location of the power connector block.

The power consumption information is listed in the product specifications.

To connect power to the power connector block, complete the following steps:

1. Remove the power connector block from the camera.

2. Remove the insulation from ¼” (6mm) of the power wires. Do not nick or damage the wires.

3. Insert the two power wires into the two terminals on the power connector block. The connection can

be made with either polarity.

Use a small slotted (5/64” or 2mm blade width) screwdriver to loosen and tighten the terminals.

4. Attach the power connector block back into the camera.

WARNING — This product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or
“LPS” or “Limited Power Source” with output rated 12 VDC or 24 VAC, 13 W min. or PoE rated 48
VDC, 13 W min.

Connecting to External Devices

External devices are connected to the camera through the I/O terminal block. The pinout for the I/O terminal
block is shown in the following diagram:

Cable Connections 52

Figure 2: Example application.

Note: The camera only supports line level mono audio input and an NTSC or PAL video output.

1. Ground

2. Input — To activate, connect the Input to the Ground pin. To deactivate, leave disconnected or apply

between 3-15 V.

3. Output — When active, Output is internally connected with the Ground pin. Circuit is open when

inactive. Maximum load is 25 VDC, 120 mA.

l * — Relay

l ** — Switch

Connecting to Microphones, Speakers, and Video Monitors

The camera can be connected to an external microphone, speaker and video monitor through the mini-jack
(3.5 mm) audio/video connector (Avigilon part number CM-AC-AVIO1).

Only the 2.0 megapixel models can be connected to an external video monitor through the A/V connector.

Connectingto Microphones, Speakers, and Video Monitors 53

The video output signal is determined by the camera flicker control setting. When the camera flicker control
is set to 60 Hz, the video output signal is NTSC. When the flicker control is set to 50 Hz, the video output
signal is PAL. Use the Camera Installation Tool to configure the camera’s flicker control in the Image and
Display setup.

The pinout for the connector is shown in the following diagram:

The wiring for the connector pinout is shown in the following table:

Pin Purpose Wire

1 Audio IN Red

2 Composite Video OUT Black

3 GND Yellow

4 Audio OUT Green

Connectingto Microphones, Speakers, and Video Monitors 54

Connection Status LED Indicator

Once connected to the network, the Connection Status LED indicator will display the progress in connecting
to the Network Video Management software.

The following table describes what the LED indicator shows:

Connection State Connection Status

LED Indicator

Obtaining
IPAddress

Discoverable Two short flashes

Upgrading
Firmware

Connected On Connected to the Network Video Management software or an

One short flash
every second

every second

Two short flashes
and one long flash
every second

Description

Attempting to obtain an IP address.

Obtained an IPaddress but not connected to the
NetworkVideo Management software.

Updating the firmware.

ACC™ Server. The default connected setting can be changed
to Off using the camera's web user interface. For more
information see the Avigilon High Definition H4 and H5 IP
Camera Web Interface User Guide.

Connection Status LED Indicator 55

Resetting to Factory Default Settings

If the device no longer functions as expected, you can choose to reset the device to its factory default
settings.

Use the firmware revert button to reset the device. The firmware revert button is shown in the following
diagram:

For models that feature a microSDcard slot, resetting the camera will not affect video that has been
recorded to the microSD card.

Figure 3: The firmware revert button on the dome camera.

1. Ensure the device is powered on.

2. Using a straightened paperclip or similar tool, gently press and hold the firmware revert button.

3. Release the button after three seconds.

CAUTION — Do not apply excessive force. Inserting the tool too far may damage the camera.

Resetting to Factory Default Settings 56

Setting the IP Address Using the ARP/Ping Method

Note: The ARP/Ping Method will not work if the Disable setting static IP address through ARP/Ping
method check box is selected in the camera's web browser interface. For more information, see

the Avigilon High Definition H4 and H5 IP Camera Web Interface User Guide.

Complete the following steps to configure the camera to use a specific IP address:

1. Locate and make note of the MAC Address (MAC) listed on the Serial Number Tag for reference.

2. Open a Command Prompt window and enter the following commands:

a. arp -s <New Camera IP Address> <Camera MAC Address>

For example: arp -s 192.168.1.10 00-18-85-12-45-78

b. ping -l 123 -t <New Camera IP Address>

For example: ping -l 123 -t 192.168.1.10

3. Reboot the camera.

4. Close the Command Prompt window when you see the following message:

Reply from <New Camera IP Address>: ...

Setting the IP Address Using theARP/Ping Method 57

Cleaning

Important: Failure to use the recommended cleaning materials may result in a damaged or
scratched dome bubble. A damaged dome bubble may negatively impact image quality and cause
unwanted IR light reflecting into the lens.

Dome Bubble

If the video image becomes blurry or smudged in areas, it may be because the dome bubble requires
cleaning.

To clean the dome bubble:

l Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints.

l Use a microfiber cloth or non-abrasive fabric to dry the dome bubble.

Body

l Use a dry or lightly dampened cloth to clean the camera body.

l Do not use strong or abrasive detergents.

Cleaning 58

Limited Warranty and Technical Support

Avigilon warranty terms for this product are provided at avigilon.com/warranty.

Warranty service and technical support can be obtained by contacting Avigilon Technical Support:

avigilon.com/contact-us/.

Limited Warranty and Technical Support 59