Motorola AURI3500, AURI3500-R, AURI3500-MRD3, AURI3500-MRD2 User Manual

User Manual
LINE AURI3500

Digital Cordless Phone with
Caller ID
Motorola

MODELS
AURI3500 (Main Base)
AURI3500-R (Extension)
AURI3500-MRD2 (Base + 1 Main Branch)
AURI3500-MRD3 (Base + 2 Main Branches)

* Verify model purchased
Multi Extension
Digital

2

3
General Information
General Information
For your control, keep the original bill of sale of the product
saved. To obtain service on your product warranty,
you must show this note.

For additional information or questions, please dial
0800-773-1244
4002-1244 (Metropolitan Areas)
or visit www.motorola.com

Produced, distributed or sold by MDX Electronics, LLC, a company
officially licensed for this product. MOTOROLA and the logo
Stylized M are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC and are used under license. All other
brands of products or services are the property of their respective
owners. © 2011 Motorola Mobility, Inc. All rights
reserved.
Note: AXT Telecommunications Ltda. Represents the MDX Electronics
LLC. in Brazil
All specifications are subject to change without notice.

4

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Page 2

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The
Precautions
Precautions

Observe the following guidelines when positioning, install, connect
and operate the phone

• Place the base unit on a stable surface, not
sliding.

• The phone cord should be extended in such a way that avoids
accidents!

• Do not place the handset and / or base of the appliance near sources of
heat.

• Do not expose your phone to direct sunlight.

• Do not place it near electrical equipment.

• Protect your phone from dust, moisture, liquids and vapors
corrosive.

• Clean the device only using a soft, damp cloth.

• To connect the cable line and strength, use only the
appropriate connectors.

• For connection, use only the equipment provided.

• Use only the power source provided.

• The latest scientific findings show that the devices
Doctors can suffer interference due to the use of certain
portable telephones (DECT). So watch the instructions
suitable for the use of mobile phones in medical facilities.
Never

• Open the phone!

• Tap the internal wires with sharp or metal!

• Charge the phone base for telephone cable or power!

• Use the phone in environments with humidity (eg bathrooms) or
areas with danger of explosion.

5

General Information ................................................ .............................

Precautions ................................................. .......................................

Telephone installation ............................................... .........................

Connections base ............................................... ...............................

Operation Handset ............................................... ..............

Icons, buttons, display ............................................. ............................

Using your phone .............................................. ...........................

Base configuration ............................................... ..........................

Handset Configuration ............................................... ..................

Troubleshooting ............................................... .........................

Terms and conditions of Warranty ............................................. .............

Technical data ................................................ ...................................

User identification ............................................... .......................

Page 5

ANATEL Certification ................................................ ..........................

Index
Index
03
04
06
07
08
10
12
16
22
24
32
34
38
41
42
43

6
Introduction
Introduction
Welcome.
Congratulations on your FOX1000S.
This cordless phone is designed to work on phone lines
or PBX. With advanced design, it was designed with the most modern
digital technology, bringing you voice quality, range and
simplicity.
The phone has caller ID that stores links
receive. *
Take time to read and understand this manual, so you can
start enjoying the convenience and features that the product has
offer.
Hope you enjoy the most of your FOX1000S Motorola.
* The Caller ID service must be contracted with the
your local service provider. Check the costs and availability for your
region.
OBS.: This device does not work in a power outage or if the
power supply is not properly connected.

7
Installing the Telephone
Installing the Telephone

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Page 7

Location
Package contents and location

For the best possible reception, we recommend that the phone is
positioned in a central point of your home, close to where it is
used.
Do not place the phone behind steel doors.
The maximum range between the telephone base and handset depends on the conditions
around, as well as the spatial and structural factors of your home and in some
situations range can be reduced. The indoor range is usually less
that the externally. According to its location, the radio frequency emission can
affect the operation and range of the phone. In these cases, the quality of
transmission may be bad, which is characterized with an increasing incidence of
short interruptions in the transmission. Transmission quality normal,
turn, may be restored simply by moving a few steps
toward the base.
When out of range, the connection of the call will be interrupted except
to return to a point closer to the base in ten seconds
To avoid signal interference caused by other equipment
electronics, we recommend that the telephone base and handset are
located as far as possible (minimum 1 meter) of other equipment
electronics.
The hearing aid users should be aware that the use of mobile
phones can interfere with the system. If this interference is too strong, can
cause unpleasant sounds.

AURI3500
AURI3500-R
AURI3500-MRD2
AURI3500-MRD3

Page 8

8
Connections base
The
Before you start using your phone, you must insert the plug of the cable
telephone cord and power supply in the base.
1 Telephone Cable
2 Power Supply
Put the plug in the socket marked with the symbol font.
3 Route the cable from the power supply in the corresponding channel
the base of the device.
Connections base
Put the plug in the socket marked with the symbol of a
phone.
You must use only the power supply provided with the
phone!
Then insert the power supply into the wall outlet.

The phone will not work if the phone plug or power
Power is not correctly connected.

9
Connections base

Residences or offices with internet
broadband (ADSL)

In addition, charge the battery first before plugging the line
telephone.
The device will work only if the battery is completely
loaded.
Make sure that the ADSL micro filter is installed in the same
outlet line from your wireless phone.
If not, ask you for your phone carrier.

10
Operating the handset
Operating the handset
The handset will be ready to make or receive calls only
After the first load of 16 hours.
Installation of rechargeable batteries
The bottom of the handset includes a battery compartment
for two rechargeable AAA batteries.
Removing the battery compartment cover
Slide the battery compartment cover down (about 3
mm) and lift.
Installation of two batteries (observe polarity)
Place the two batteries in the battery compartment. Check that the
polarity is correct. Be sure to insert the batteries so
the flat end of the battery (negative terminal) to connect to
Spring contacts. The handset will not work if the batteries are
inserted incorrectly. The incorrect placement can cause damage to
device. Replace the compartment cover, positioning it about
3 mm away and slide it up until you hear the click sound.

Battery charge
ATTENTION

The batteries are not charged. To charge, place the handset
at the base of the device has connected to the power source as
described above. The light icon on the handset battery
signals the loading procedure. The batteries take about
16 hours to complete a full charge.
After that, connect the plug into the phone jack. Now
phone is ready for use.

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11
Operating the handset
ATTENTION
Use only original batteries rechargeable NiMH. Never use batteries
Disposable / common batteries.
You can replace the handset on the base after each use. The load is
electronically controlled to ensure optimal charging of batteries
at different stages. Avoid removing the batteries from the handset without reason,
because removing unnecessary affects the charging cycle ideal.
The battery life can be extended by using the completely load
and recharging them completely then.
If the charge state of the battery has reached its minimum, the
battery icon flashes on the display and a warning signal is heard. You
still has 10 minutes of talk time.
The duration of the battery in use or at rest is
and only depends on the estimated signal strength
communication functionalities used, the age and the
conditions of the battery, the charging practices of the temperature at which the
battery is exposed, and many other factors. Note also that the
usage time for speech or other type of operation will affect the time
rest, as well as time at rest (with power) will
affect the time available for use.

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12
Icons
Arrow up / down: move the options menu.
When this icon beside
indicates that a
internal call is in progress.
Flashes when receiving an intercom call.
Indicates that an external call is in progress.
The icon remains lit if there is a connection with the base. The
icon flashes indicating that the handset is near the limit
range of the base.
Indicates that the speakerphone is activated.
Indicates that the ringer is turned off.
Indicates that the answering machine is on.
Flashes when a new message has been received.
Icons, buttons, display
Icons, buttons, display

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13

Icons, buttons, display
When present, indicates that the alarm is set.
Flashes when the alarm is sounding.
Indicates that the keypad is locked.
Select to check the menu options.
Select to confirm your choice.
Select to make an internal call.
Select to go back one menu level or cancel an action.
Indicates fully charged battery. Flashes when the handset
are at the base.
Indicates that the battery needs recharging. Flashes when a
low battery is detected.
Select to delete a character or stop the alarm.
When in conversation, select to enable or disable
microphone (mute).
Indicates that there are more characters to the left of the text that is in
display.
Indicates that there are more characters to the right of the text is in
display.

14
Icons, buttons, display
Keys

1. Left soft key (Menu / OK)
In standby: press to access the main menu. Mode sub-menu:
press to confirm the selection. During a call: press to
access the phonebook / redial list / call list or make a
internal call.

2. Right soft key (clear / back / mute / intercom)
From the main menu: press to return the display to idle status.
In sub-menu mode: Press to return to previous level.
In sub-menu mode: press and hold to return the display to the state of
rest.
In editing mode / pre-dial mode: press to delete a character
/ Digit.
In editing mode / pre-dial mode: press and hold to delete
all characters / digits.
During a call: press to activate and deactivate the mute function.
In standby: press to make an internal call.

3. Up Arrow
In standby: press to access the call list identified. On
Main Menu: Press to go up one item.
In phonebook / redial list / call list identified: press
to select items above.
During a call: press to increase the volume of reception.

Page 14

When the phone is ringing: Press to increase the level of
bell.

15
Icons, buttons, display

4. Down Arrow
Standby: Press to access the redial list.
From the main menu: Press to go to an item below.
In phonebook / redial list / call list identified: press
to select items below.
During a call: press to decrease the receiver volume.
When the phone is ringing: press to decrease the level of
bell.

5. Talk
Resting / pre-dial mode: press to make a call.
Listed redial / calls list identified / calendar: press
to make a call to the selected number.
When the phone is ringing: Press to answer the call.

6. Disconnect
During a call: Press to end the call.
From the main menu / editing mode: press to return the display to the state
rest.
In standby: press and hold to turn off the handset.
At rest when the handset is off: press to turn the
handset.

7. Alphanumeric keypad, * (asterisk), # (pound sign)
Press to enter digits and characters / * / #.
# Key (pound key)
In standby: press and hold # (hash) to turn off the ringer.
Press again to turn the buzzer.
Key * (asterisk)
In standby: press and hold * (asterisk) to lock or unlock the
keyboard.
During a call (if the phone is in pulse mode): press *
(Asterisk) to enter temporarily in tone mode.
Key 0 (zero)
Resting / pre-dialing or edit mode number: press and
hold to add a pause.

8. Speakerphone
During a call: press to enable or disable the speakerphone.
Resting / pre-dial mode / Redial list / Call List
identified: press to make a call on speakerphone.
When the phone is ringing: press to answer the call
speakerphone.

9. Agenda

Page 15

In standby: press to access the phonebook.

10. Flash
Resting / pre-dial: press to insert a flash.
During a call: press to send a flash.

11. Microphone

12. Capsule receiving

Enter the phone number you wish to call and press or
to dial the number. If you need to correct the number before dialing,
press.
Press or to obtain dial tone and enter the number of
phone you want to talk.
Press to access the phonebook, press to select the number
desired. Press or to dial the number.
Press to access the call list and press identified
to select the desired number. Press or to dial the
selected number.
Your handset automatically measures the length of each call. Time
conversation will appear on the display a few seconds after the
call. Will be displayed in the format hour, minute and second (HH: MM: SS).
If the handset is on the base and self-service is scheduled:
When the phone rings, pick up the handset to answer automatically
call.
When finished talking, replace the handset or press the
Based to terminate the call.
16

Using your phone
Making a call

Predialling
Direct dialing
Call from the phonebook
Call from the call list identi ed
Call Duration

Answering a call
If the handset is off the base:
When the phone rings, press
or
to answer the call.

Ending a Call
Using your phone

The
The

17

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Page 17

Using your phone
r
Mute
During a call press
.
The display of the handset will appear DUMB.
To release the microphone, repeat the procedure.

Turning off the ringer
Locking the keypad

Storing a number from the redial list on the agenda
At rest, press
to access the redial list.
Press
to select the desired number.
Press
and
to select ADD AGENDA.
Press <OK> to enter the name.
Press <OK
on the agenda.
Press <OK> to select a distinctive ring.
Press
to assist in the choice.
Press <OK> to confirm.
If you do not want the person receiving your call hear what
are you talking about, you can temporarily mute the microphone.
At rest, press and hold the button to turn off the ringer. The
icon will appear on the display. To turn the bell again, repeat
procedure.
At rest, press and hold to lock the keypad. The icon
will appear on the display. To unlock the keypad, repeat the procedure.
You can redial the last 5 numbers called. If the number
call is stored in the phonebook, the name will appear instead of
number.
to edit the number (if necessary) to be stored
to check the list of ringtones. The ringtone will be played
Press to access the redial list press to
select the desired number. Press or to dial the number
selected.
Thus, the person who received the call can not hear you. You can
talk to others in the same room.
Redial
Call from the redial list

18

Page 18

Using your phone

Deleting a number from the redial list
At rest, press
to access the redial list.
Press
to select the desired number.
Press
and
to select DELETE.
Press <OK> to confirm.
Deleting all redial list
At rest, press to access the redial list.
Press
to select the desired number.
Press
and
to select DELETE ALL.
Press <OK> to confirm.
Note
To correct letter or number press
to move the cursor.
Press
to delete.
List of calls identified
Checking the caller ID list
to select CALL LIST.
Press
to select the desired record.
Storing a call identified in the agenda
Press
to access the call list or press identified
and
to select CALL LIST.
Press
to select the desired record.
Press
and
to select ADD AGENDA.
Press <OK> to enter the name.
Press <OK> and the number selected will be shown.
Edit the number if necessary.
Press <OK> and
to select a distinctive ring.
Press <OK> to confirm.
L
The

The
If you contracted with their local telephone service
DTMF caller ID, calls will be stored for
reference. This list can hold up to 10 entries with unmet
date and time information. If the list is full, the oldest entry is
deleted and the newest is positioned first in the list. To
handset at rest, the calls will appear in the call list.
If the number is in the phonebook the name will be displayed.
Press to access the call list or press and identified

Press to access the call list or press and identified
19
Using your phone
Deleting one of the calls identified
to select CALL LIST
Press
to select the desired record.
Press
and
to select DELETE.
Press <OK> to confirm.
Deleting all Caller ID
to select CALL LIST.
Press
to select the desired record.
Press
and
to select DELETE ALL.
Press <OK> to accept.
Press <OK> to confirm.
View detailed list of calls identified
to select CALL LIST.
Press
and
to select the desired record.
Press
and
to select DETAILS.
shown.
Problems and failures in the caller ID
Press to access the call list or press and identified
Press to access the call list or press and identified
Our devices strictly follow the specifications of ANATEL, to
cordless phones, enabling the correct identification of calls
(ANATEL Resolution # 473). However, some adverse conditions of the line

Page 19

phone, such as those listed below, preclude the operation of
Caller ID service on your device:
If the outlet connection of the telephone line in your home are
oxidized or bad contact: Ask a technician to clean the contacts
metal, removing rust and redo the connections of making
line.
The phone line is noisy (imperceptible to the human ear)
preventing operation of the caller ID
caused by external conditions of their line cords
telephone operator: Ask your service provider to make a visit
verification.

1.

2.
Press <OK> to confirm the date and time of the selected record will be

20
Using your phone

3. Residences or offices with broadband Internet (ADSL):
outlet line from your wireless phone.
If not, ask you for your phone carrier.

4.
telephone operator:
Confirm hiring the service and wait for at least 48 hours, will be
enabled.
Agenda
Adding a new record in the agenda
Press
to access the phonebook or
Press
and
to select PHONEBOOK and press <OK>.
Press
to select ADD.
Press <OK> to enter the name.
Press <OK> to enter the number.
Press <OK> and
to select the ringtone differentiated
for your new phone book entry.
Press <OK> to store.
Check a record on the agenda
At rest:
Press
to access the phonebook.
Press
to select the desired record.

Page 20

Press
and
to select VIEW.
Press <OK> and
to verify the name, number and touch
stored in the bell schedule.

The
The
V

Make sure that the ADSL micro filter is installed in the same
The Caller ID service has not been activated by your
You can store the phonebook names and numbers of your choice
longer used, so that no need to dial any telephone number.
The handset offers a schedule for up to 20 numbers (maximum of 20
digits) and names (maximum 12 characters). You can also select
different ringtones for the stored numbers. The records will
stored in alphabetical order.

21
Using your phone
Editing a phone book entry
Press
to access the phonebook.
Press
to select the desired record.
Press
and
to select EDIT.
Press <OK>. The contents of the selected record will be displayed.
Edit the name and press <OK>.
Edit the number and press <OK>.
Select the ringtone and press <OK> to confirm.
Deleting a phone book entry
Press
to access the phonebook.
Press
to select the desired record.
Press
and
to select DELETE.
Press <OK> to confirm.
Deleting all phonebook records
Press
to access the phonebook.
Press

Page 21

and
to select DELETE ALL.
Press <OK> to accept.
Press <OK> to confirm.
Checking the capacity of its agenda
You can check how many records your schedule is and how many
are also available for use.
Press
to access the phonebook.
Press
and
to select STATUS Agend.
Press <OK> to confirm.

22

Con
phi
figuration of the base

Changing the dialing mode
Press
and
to select BASE CONF.
Press <OK> and
to select DIAL MODE.
Press <OK> and
to select TONE or PULSE.
Press <OK> to confirm.
Setting the flash time
Press
and
to select BASE CONF.
Press <OK> and
to select FLASH TIME.
Press <OK> and
to select the desired flash time (SHORT
(100ms), MEDIUM (270ms), LONG (600ms)).
Press <OK> to confirm.
Changing the PIN code
The access password (PIN) is a secret 4-digit number, whose purpose is
protect the base and handset phone against unauthorized use.
The PIN number is required to make the system settings of the base.
The factory set PIN code is 0000.
Press
and
to select BASE CONF.

Page 22

Press <OK> and
to select CHANGE PIN.
Press <OK> and will be asked to enter the PIN code.
Enter the current PIN code.
Press <OK> and enter the new PIN code.
Press <OK> and re-enter the new PIN code.
Press <OK> to confirm.
Do not forget the new PIN code. Without it, you can not change
some settings of the base and add additional extensions.
Unregistering a handset
Press
and
to select BASE CONF.
Press <OK> and
to select CANCEL monophosphate.
Press <OK> and will be prompted to enter the 4-digit PIN.
Enter the PIN (factory configured as 0000).
Press <OK> and will show the list of handsets registered to the base.
Base setting

23

Co
n
phi
figuration of the base

Press
to select the handset you want to cancel
the record.
Press <OK> to confirm.
Note
You can not deregister the handset you are using
to this procedure.
Setting the Area Code
Press
and
to select BASE CONF.
Press <OK> and
to select AREA CODE.
Press <OK> and enter the area code (2 digits).
Press <OK> to confirm.
Setting the carrier code
Press
and
to select BASE CONF.
Press <OK> and

Page 23

to select CODE OPERATOR.
Press <OK> and enter the operator code. (2 digits)
Press <OK> to confirm.

When the alarm sounds, you can turn off even when the keypad is
blocked.
The alarm volume is the same set for the ringer
handset. If the handset ringer is programmed as
turned off, the alarm will sound with the volume level 1.
If it's time to sound the alarm when the phone is being used in
one internal or external call, the icon and the message ALARM ON
will flash on the display and you will hear an alert tone, indicating that the
alarm was triggered. To disable the warning tone, press any
key or press and hold to turn off the alarm. If the time comes
sounding the alarm when the phone is receiving ringtone
(Incoming call) or locating the phone (page button), the alarm will not
will sound, however, if the SNOOZE function is enabled, the alarm will sound
again after seven minutes.
You can use your phone as an alarm clock. When the alarm is
programmed, the display will show the icon. When it comes time
predetermined display will appear in the icon. ALARM ON and flashing
selected ringtone for the alarm will sound for 45 seconds. To disconnect
the alarm, you can press any key on the handset. If the function
SNOOZE is activated, the alarm will sound again after seven minutes.
To turn SNOOZE, you must press and hold the
key.
24

Con
figuration handset

Con guration alarm (clock)
Turning the alarm

Press
and
to select CONF monophosphate.
Press <OK> and
to select ALARM.
Press <OK> and
to select ON or OFF.
.
Press <OK> to con rm.
Setting the alarm time
Press
and
to select CONF monophosphate.
Press <OK> and

Page 24

to select ALARM.
Press <OK> and
to select ON or OFF.
.
Press <OK> to con rm.
Enter the alarm time.
Press <OK> to con gure the SNOOZE function.
Press <OK> and
to select ON or OFF.
.
Press <OK> to con rm.
Note:
Con guration handset
a.
b.
c.

25

Co
n
phi
figuration handset

Setting the ring tone for internal calls
Press
and
to select CONF monophosphate.
Press <OK> and
to select CONF CAMP.
Press <OK> and
CAMP to select INT.
Press <OK> and
to select the ringtone you want
(10 rings are available for choice).
Press <OK> to confirm.
Setting the ringtone for incoming calls
Press
and
to select CONF monophosphate.
Press <OK> and
to select CONF CAMP.
Press <OK> and
to select EXT CAMP.
Press <OK> and
to select the ringtone you want
(10 rings are available for choice).

Page 25

Press <OK> to confirm.
Setting the ringer volume

Press
and
to select CONF monophosphate.
Press <OK> and
to select CONF CAMP.
Press <OK> and
to select VOLUME CAMP.
Press <OK> and
to select the desired volume (a total
6 volumes are available including CAMP OFF).
CAMP If OFF is selected, the icon
will be shown in the display.
Press <OK> to confirm.

Configuring tones
Setting the ringer

A beep will sound every time you press any button
handset. You can enable or disable this tone. You can also
enable or disable alert tones for low battery and out of range.

26

Con
phi
figuration handset

Setting tone buttons
Press
and
to select CONF monophosphate.
Press <OK> and
to select TONE SETUP.
Press <OK> and
to select KEY TONE.
Press <OK> and
to turn this tone.
Press <OK> to confirm.
Setting tone for low battery alert
Press
and
to select CONF monophosphate.
Press <OK> and
to select TONE SETUP.
Press <OK> and
to select TOM BATTERY.
Press <OK> and

Page 26

to turn this tone.
Press <OK> to confirm.
Configuring alert tone out of reach
Press
and
to select CONF monophosphate.
Press <OK> and
to select TONE SETUP.
Press <OK> and
REACH OUT to select.
Press <OK> and
to turn this tone.
Press <OK> to confirm.
Setting the language of the handset
Press
and
to select CONF monophosphate.
Press <OK> and
to select LANGUAGE.
Press <OK> and
to select the desired language.
Press <OK> to confirm.
Renaming the handset
Press
and
to select CONF monophosphate.
Press <OK> and
to select RENOM monophosphate.
Press <OK> and enter the name for your handset.
Press <OK> to confirm.

Configuring the display of the handset
27

Con
figuration handset

You can choose whether the display shows the name or the time when
at rest.
Press
and
to select CONF monophosphate.
Press <OK> and
to select DISP monophosphate.
Press <OK> and
monophosphate to select NAME or TIME.
Press <OK> to con rm.

Page 27

Setting up self-service
Press
and
to select CONF monophosphate.
Press <OK> and
to select AUTO ANSWER.
Press <OK> and
to enable or disable functionality
self-service.
Press <OK> to con rm.
Changing the format of date display
Press
and
to select CONF monophosphate.
Press <OK> and
to select DATE & TIME.
Press <OK> and
to select DATE FORMAT.
Press
to select the desired date format (DD-MM-YY or
MM-DD-YY).
Press <OK> to con rm.
Changing the time display format
Press
and
to select CONF monophosphate.
Press <OK> and
to select DATE & TIME.
Press <OK> and
to select FORMAT.
Setting the date and time
If self-service is activated you can answer a call
automatically when removing the handset from the base, without the need for
press any key.

28

Con
phi
figuration handset

Press
to select the desired time format (12 HR or 24 HR).
Press <OK> to confirm.
Setting the time
Press
and

Page 28

to select CONF monophosphate.
Press <OK> and
to select DATE & TIME.
Press <OK> and
CONF to select TIME.
Press <OK> to enter the time information.
Press <OK> to confirm.
Setting the date
Press
and
to select CONF monophosphate.
Press <OK> and
to select DATE & TIME.
Press <OK> and
CONF to select DATA.
Press <OK> to enter the date information.
Press <OK> to confirm.
Returning to default setting
You can return your handset to factory setting. With this
procedure all your personal settings and call list
identified will be deleted. The schedule will not be affected by this procedure.
Press
and
to select DEFAULT.
Press <OK> and will be asked to enter the PIN.
Enter the system PIN (4 digits).
Press <OK> to accept.
Press <OK> to confirm.
The
The

29

Conf
i
figuration handset

Registering a new handset
The base can be registered up to five handsets.
At the base
Press and hold the <PAGE> for about 5 seconds
to enter the base in registration mode.
On the handset
Press
and
to select RECORD.
Press <OK> to confirm.

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Using the arrows
select the basis on which the handset will be registered.
Press <OK> and will be asked to enter the PIN.
Enter the PIN (factory set 0000).
Press <OK> to confirm.
Wait a few seconds until the record is made.
Key
NOTE: If you have one base BASE select 1 if register in another
select base BASE 2 (the extension can be registered on up to four bases
different).
If registration was successful, you will hear a confirmation tone and
antenna icon stops flashing. The registered handset will be assigned
automatically the next available number. This number is displayed
on the display when the handset is idle. If there was no success in
register the handset, the antenna icon will blink in this case repeat
registration procedure.

30

Con
phi
figuration handset

Selecting the base
Press
and
to select CONF monophosphate.
Press <OK> and
to select SELECT BASE.
Press <OK> and
to select the desired base.
Press <OK> to confirm.
Internal call, call transfer and conference
Making an intercom call
With the handset in idle status, press
the number
of registered handsets will appear on the display.
Enter the handset number you want to make an internal call
At the called handset press
to answer the internal call.
Note
the second handset will be called immediately.
Calling all of the handsets
handsets registered will appear on the display.
Press the <9> to call all the handsets registered to the base.
The
The

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The
If your extension is recorded in other databases you can select the
wherein the base station must place the call, according to the following
procedure:
These facilities are only available when there are at least two
handsets registered to the same base. This way you can make a
internal call transfer an external call to another station and do
a conference.
If based on only two handsets are registered to the press
With the handset in idle status, press and the number of

31

Con
figuration handset

r
r
Transferring an external call to another handset
During an external call
Press
and
to select INTERCOM.
Press <OK> and enter the number of the desired extension.
The external character automatically retained and called handset
will ring.
At the called handset press
to answer the internal call.
The handset caller press
or place the handset on the base
to transfer the call to another handset.

Making a conference
During an external call

Press
and
to select INTERCOM.
Press <OK> and enter the desired extension number.
The external call is put on hold automatically and the called handset will
play.
At the called handset press
to answer the internal call.
Caller on the handset, press and hold the <*> to establish
the conference call. The display of the handset will appear
CONFERENCE.
If one of the branches off, the other will be to the external.
Operation on a PBX
If the phone is connected to a PBX phone system, you need

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type 0 or 9 to get a line before making a call.
Verifying that the user manual of the PBX.
The conference feature allows a call to be shared
with two branch lines of the same base.
If you want to use your phone on a PBX, you must verify that the
times are flash compatible. To adjust the flash time, see
FLASH TIME option.

32
Appendix

Important Precautions related to battery
Appendix

Use only batteries supplied with the product or through
technical assistance. Using other types of batteries or not
Rechargeable / common can be dangerous. These batteries can cause
interference and / or damage to the device and can not be responsible
for damage caused as a result of improper use.
The batteries will heat up when loading. It is a
normal procedure and not dangerous.
Do not recharge batteries in chargers external batteries as
may be damaged.
Observe the correct polarity when inserting batteries.
Do not put the batteries in water nor in the fire.
Do not disassemble the batteries because the electrolyte will leak.
After inserting the batteries, their charge state (1/3, 2/3, loaded)
will only display properly after the reload.
The new batteries will reach full capacity after a few cycles
loading / unloading.
You can place the handset in the base / charging slot
after each phone call. The loading procedure is
electronically controlled in order to recharge in several
load levels in a safe manner. Do not leave the handset regularly
out / away from the loading compartment unnecessarily
for the efficient loading procedure can not be guaranteed. The
load capacity of the batteries can be prolonged, discharging
the recharging them thoroughly and then.
Do not short-circuit the batteries. Avoid accidental short circuits
during storage or transportation, for example, contact
keys, metal plates or the like. Batteries should not get in
contact with materials containing fat and fatty acids.
Store batteries in small bags / cases isolated. Avoid
the contacts of the device objects touch greasy.
Dispose of batteries according to environmental regulations.
Do not dispose of in household garbage.

1.

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2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

33

34
Troubleshooting
Troubleshooting
If you have any problems with your phone, check the following cases and try
solve the problem before contacting technical support.
Problem
When I use the key conversation, hear no dial tone, the line
is not busy.
Cause
The phone cord is not connected to the base.
The power cord is not properly connected to the base.
The line is busy when another handset is used.
Solution
Check the plug and the wall of the base of the phone (remove and plug).
Check the base and plug the power plug (remove and plug).
Wait until the line is unoccupied.
Problem
PBX

• No connection and / or incorrect connection after dialing the call list.
Cause

• Enter the dialing prefix.
Solution

• Enter the dialing prefix.

•

•

•

•

•

•

•

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35
Troubleshooting
Problem

• Resource page (search from the base) does not work.
Cause

• Base the phone out of range.
Solution

• Approach the handset.
Problem

• Display OFF.
Cause

• Battery discharged.
Solution

• Recharge the batteries.
Problem
Bought an additional extension and it does not work.
Cause
The additional extension is not registered to the base.
Solution
To register the new handset following the procedure.

•

•

•
If you still have trouble, please contact technical support
service provider. Some functions may be limited when
used in PBX systems.

36
Troubleshooting
Technical Support
For help with any technical questions, please contact the
Motorola service center.
When contacting us, be sure to know the serial number of the phone. The
serial number can be located in the battery compartment after the
battery removed.
Support is available Monday through Friday in the call center
Motorola.
To capitals and metropolitan areas call 4002-1244.
Other locations please call 0800-773-1244 or visit our website at:
www.motorola.com

37

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38

T
erms and conditions of warranty

Terms and conditions of warranty
Product covered

Consumer products
One (1) year from date of original purchase of the

product by the first consumer
purchased the product.
Ninety (90) days from the date of original purchase
accessories by the first consumer
purchased the product.
The remainder of the original warranty or
ninety (90) days from the date of return
product to the consumer, whichever is greater.

Consumer accessories
Products or accessories
repaired or
replaced

Warranty Period
Products and accessories purchased wireless landline in Brazil
Thank you for purchasing this Motorola branded product manufactured under license
MDX for Electronics, LLC. The AXT Telecommunications Ltda. is the MDX
Electronics. LLC. Brazil.
What does this warranty cover?
Subject to the exclusions listed in the following table, the MDX Electronics, LLC.
ensures that wireless phones for, she manufactured under the brand Motorola
("Products"), and accessories manufactured by it or under the brand Motorola
approved by Motorola, and sold for use with these Products
("Accessories") are free from defects in raw material and labor is
in normal use by consumers during (s) period (s)
mentioned (s) below.
What MDX Electronics, LLC. will?
The MDX Electronics, LLC. or its authorized distributors, at the discretion of MDX
Electronics, in accordance with the Code of Consumer Protection, and without any
burden, repair, replace or refund the purchase price of any
products or accessories that do not meet this warranty. May be used
products, new accessories or parts that are functionally equivalent.

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39

T
erms and conditions of warranty

Exclusions

Wear or damage caused by use in normal conditions.'re
excluded from coverage periodic maintenance, repair and replacement
parts due to wear or damage caused by using the product or
fitting under normal conditions.
Batteries. This limited warranty covers only the batteries whose capacity
total load falls below 80% of rated capacity or those
are leaking.
Abuse and misuse. Excluded from coverage defects or damages
result from: (a) incorrect operation and storage, misuse
or abuse, accident or neglect, such as physical damage (cracks,
Scratch etc.). surface of the product resulting from misuse (b)
contact with liquid, water, rain, extreme humidity or perspiration
excessive, sand, dirt or the like, extreme heat, or food; (c)
use of the products or accessories for commercial purposes or use
products or accessories under abnormal conditions, or (d) other acts which do not
resulting fault of Motorola or MDX Electronics, LLC.
Use of products and accessories that are not brand Motorola.'re
excluded from coverage defects or damages resulting from use of products,
accessories or other peripheral devices which are not Motorola
or have not been approved by it.
Modification or unauthorized service. Excluded from the coverage
defects or damages resulting from service, testing, adjustment, installation,
maintenance, alterations or modifications of any kind by
individuals not belonging to Motorola, the MDX Electronics, LLC. or their
authorized service centers.

Page 40

40

T
erms and conditions of warranty

Altered products. Excluded from coverage products and accessories
with (a) serial numbers or date tags have been removed,
altered or blurred; (b) seals have been tampered with or present
evidence of tampering, (c) serial numbers circuit board not
match, or (d) enclosures or parts not in accordance with the
Motorola standard or non-Motorola branded.
Communication services. Excluded from coverage defects, damage
or failure of products or accessories resulting from any service or
communication signal which you perhaps a subscriber or you
use with the products or accessories.
How to obtain warranty service or other information?
To obtain service or information, call:
CAPITAL AND METROPOLITAN AREAS: (11) 4002-1244
OTHER LOCATIONS: 0800-773-1244
You will receive instructions on how to send the products or accessories at
their costs and risks, technical assistance authorized MDX Electronics, LLC.

To obtain service, you must include (a) the product or accessory, (b)
copy of the bill of sale or similar document evidencing the purchase,
with dealer's name, place and date, (c) if the warranty card is
Included in the packaging, filled with the card serial number
Product (d) written description of the problem and, most importantly, (e) its
address and telephone number.

41
Technical data
Technical data
Standard: DECT
Frequency: 1910-1920 MHz
Caller ID: DTMF / FSK
Power supply: 100 Vac to 240 Vac
2 AAA NiMH batteries for each handset

42

Identi
phi
cation user

User identification
Please fill in the form below and return it to the service center.
Name

Dealer name: .............................................. ...........................................

Invoice: .......................................... Issued at: ...........................................

Discrimination of machine: .............................................. ...................................

MTM11512000
ANATEL Certification
This product is approved by ANATEL, according to the
procedures regulated by Resolution No. 242/2000 and meets
technical requirements applied.
SAR test is not applicable: the equipment has average power
issued in an average time of six (6) minutes or less than 20mW
and peak power less than 20W is emitted as set forth in
Resolution 533 issued by ANATEL.
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