Motorola A835 Service Manual
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Consumer Solutions &
Support
US Competency Center
600 North US Highway 45
Libertyville, Illinois 60048
Website: gs.mot.com
FIELD SERVICE BULLETIN
FSB Number: LVCCFSB2004-72
Author: Ross Karlen
Date: March 23rd, 2004
Total No. of Pages: 2
Subject: 3G Talon Integrated A835 – Rear Endo
Model Affected: 3G Talon Integrated A835
Level of Repair: 3
Problem
This is an informational bulletin detailing a hardware change on Talon Integrated A835
model from “BH” suffix (old) to “DH” suffix (new). The hardware change is to address
two issues, one to improve WCDMA RX performance, which included a rear endo
change (new antenna) and parts change, and the second to address a factory test issue
related to Output RF spectrum (ORFS).
Solution
1. Rear Endo change from 1588120N08 to 1588120N10 (New Antenna)
2. Antenna matching values required for 1588120N10 Rear Endo
Ref Des old (“BH” suffix) new (“DH” suffix)
C050 2409377M11 Do not place
C052 2113740F39 2409377M41
L051 Do not place 2409377M07
3. ORFS fix
Ref Des old (“BH” suffix) new (“DH” suffix)
R810 0662057M66 0662057M39
C852 2113743N32 2113743L01
L580 2113743N09 Do not Place
Note: Anytime you change the Rear Endo to 1588120N10 on a Talon integrated
A835 unit with a BH (suffix) you must perform the parts changes in Item 2. No BH
(suffix) boards should have the ORFS (Item 3) changes performed on them.
MOTOROLA INTERNAL USE ONLY Page 1
`
Consumer Solutions &
Support
US Competency Center
600 North US Highway 45
Libertyville, Illinois 60048
Website: gs.mot.com
Service Action
Customer Returns:
When servicing 3G Talon Integrated A835 “BH” (suffix) units, it is not necessary to
replace the Rear Endo with a 1588120N10 Rear Endo. If unit is returned for poor call
performance related to WCDMA RX, then:
1. Replace 1588120N08 Rear Endo with the 1588120N10 Rear Endo
2. Perform the following changes:
Ref Des new (“DH” suffix)
C050 remove
C052 change to 2409377M41
L051 change to 2409377M07
3. Proceed with normal testing and troubleshooting procedures for these types
of returns.
Service Inventory:
No action required
Service Entry Code
Please ensure that repairs of this type are logged on the Service database as follows:
Note: Only use these codes for units that are considered NT’s and this repair was
performed.
Global M-Claims Codes:
Customer Complaint Codes: CPR05 (Voice call – drop call, poor reception)
Problem Found Code: CPR07 (Voice call – drop call poor reception weak signal)
REF Designator Code: ANT (Antenna)
Repair Code: RAN06 (Replace antenna – SCB/FSB)
Asia Codes:
Fault Code: 14 (No/Poor Rx Audio)
Repair Code: 04 (Part Replaced)
MOTOROLA INTERNAL USE ONLY Page 2
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