This manual contains important instructions for the HTUPS that should be followed during
installation and maintenance of the HTUPS.
Please read and observe the following safety points at all times.
CAUTION: When the On/Off switch is on, the Battery Power supplied outlets are powered by the battery, even when
the unit is not plugged in.
CAUTION: To reduce the risk of electric shock, use only indoors and in dry locations. Do not allow the device
to be exposed to moisture, rain, dust, excessive heat or direct sunlight.
CAUTION: Connect this device to a 3-prong grounded outlet. Make sure the circuit branch is protected and not
servicing equipment that require heavy electricity.
CAUTION: Never plug the device into itself; this will short-circuit the unit.
CAUTION: This device may be damaged if connected to a motor-powered AC generator with voltage and frequency
output beyond nominal accepted ranges.
CAUTION: Risk of Electrical Shock! The battery circuit is not isolated from AC input. Hazardous voltage may exist
between the terminal and ground. Disconnect the power cord from the wall receptacle before servicing the battery.
CAUTION: The output of this device is not sinusoidal when in UPS mode. Use with home theater equipment only.
i
Page 6
WARNING – The power cord in this product contains chemicals, including lead, known to the State
of California to cause cancer and birth defects and other reproductive harm. Wash Hands after handling.
Important Note: Charge the internal battery for 4 hours before using this HTUPS for the first time,
or if it has not been plugged into an AC outlet for an extended period.
WARNING – Power Sources
Do not plug this HTUPS into a power outlet that differs from the source indicated for safe use
on the HTUPS. If you don’t know the type of electrical power that is supplied to your home, consult
your local power company or a qualified electrician.
WARNING – Grounding and Polarization
A. Do not attempt to defeat the grounding feature by using a 3-to-2 prong adapter.
B. The Monster HTUPS requires a properly grounded outlet for safety and to protect connected equipment.
If you’re not sure if your home’s electrical wiring is properly grounded, have it checked by a qualified electrician.
C. Do not force the HTUPS plug into a power outlet that is not designed to accept a three-wire grounded-type
AC plug (a three-prong plug). This plug is designed to be inserted into a grounded-type outlet only. If this plug
doesn’t fit directly inside the outlet, do not attempt to force it into the outlet. Never attempt to dismantle the
plug in any way (or to alter the power cord). If you have questions about grounding, consult your local power
company or a qualified electrician.
CAUTION – Heat Ventilation
HTUPS 2700 requires a minimum of 1” clearance on all sides for adequate ventilation and heat dissipation.
WARNING – Medical Conditions/Life Support Applications
Use of the HTUPS 2700 in any life support application where failure of this equipment can reasonably be expected to
cause the failure of the life support equipment or to significantly affect its safety or effectiveness is NOT recommended.
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Page 7
WARNING – Malfunction and Servicing
If, for any reason, this HTUPS is not operating properly, unplug the unit and consult the Warranty Information sheet
for important details, or contact your original retailer for repair and service information.
WARNING – Power Cord Safety
A. When routing the AC power cord, do not place it near areas with heavy foot traffic that would create
a trip hazard (e.g., hallways, doorways, and floors).
B. If the power cord’s protective jacket begins to rip or fray, exposing the internal wiring, shielding, etc.,
disconnect it from the power source and discontinue use of the HTUPS immediately. See the Warranty
Information sheet for important details.
WARNING – De-Energizing The HTUPS
To fully de-energize the HTUPS, unplug the unit from the wall outlet, then turn the unit off.
CAUTION – Exposure To Heat
Do not expose the HTUPS to direct sunlight or place it near wall heaters, space heaters, or any enclosed space prone
to temperature increase.
CAUTION – Proper Cleaning
In general, the only cleaning necessary for this HTUPS is a light dusting. Unplug the component from the wall before
cleaning it. Do not use any type of liquid or aerosol cleaners.
FCC REQUIREMENTS
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or
relocate the receiving antenna, • Increase the separation between the equipment and receiver, • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected,
• Consult the dealer or an experienced radio/TV technician for help.
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A NOTE FROM THE HEAD MONSTER
Dear Enthusiast,
THANK YOU for purchasing the Monster Power Home Theater Uninterruptible Power Supply 2700.
The HTUPS 2700 is designed to maintain power to critical home theater components during power
outages for up to 1 hour* with an internal backup battery. This lets your DVR record scheduled
shows, preserves home theater settings, prevents data corruption on media servers, and prevents
costly projector bulb damage.
In addition, the HTUPS 2700 provides advanced surge protection for your home theater AV
components with microprocessor-controlled T2™ circuitry. The HTUPS 2700 also features automatic
voltage regulation which keeps the voltage going to your home theater within a safe range.
This reduces wear on delicate circuitry extending the life of your AV electronics.
The HTUPS 2700 also incorporates HD Clean Power electronic noise filtering for better high definition picture and sound
performance. HD Clean Power filters remove the effects of EMI and RF interference to reduce unnecessary wear on
delicate electronic circuits, and to allow AV components to perform their best.
I’m sure you’ll enjoy the advanced protection, enhanced HD picture and sound performance, and backup power
reassurance the HTUPS 2700 provides.
Noel Lee,
The Head Monster
1
* at 50 W consumption. Actual runtime depends on load, charge level, and battery condition.
Noel Lee
Page 9
PATENTED MONSTER CLEAN POWER™ FILTERING
Monster Clean Power filters dramatically reduce electromagnetic and radio frequency interference caused by
common household electronics such as lights, refrigerators, radios, and other appliances. Your home theater’s AV
electronics also generate a significant amount of electronic noise. Clean Power filters counter this by isolating your AV
electronics from each other to reduce cross-component interference.
Monster PowerCenters featuring Clean Power each have a designated Clean Power stage from 1 to 5. The higher
the Clean Power stage number, the more advanced the filters are that reject electronic noise on your AC power line.
In addition, the higher the Clean Power stage, the higher the level of isolation between connected AV components
to minimize cross-component noise interference.
The HTUPS 2700 features Monster HD Clean Power Stage 2 circuitry which features two ultra-advanced isolated noise
filters that are optimized for high definition digital video and ultra-high current audio components such as HDTVs and
digital surround sound receivers.
To learn more about patented Monster Clean Power and the complete product family of PowerCenters, voltage stabilizers
and amplifiers, please visit MonsterPower.com.
Actual spectrum analyzer
photo of AC power pollution
AC power line filtered
by Monster Clean Power
2
™
Page 10
PATENTED MONSTER T2
™
SURGE PROTECTION
T2 is microprocessor-controlled circuit that works together with the PowerCenter’s surge-absorbing MOVs (Metal Oxide
Varistors) and thermal fuses. T2 actively monitors the line, neutral, and ground power lines for electrical surges, dips, and
spikes and automatically disconnects the PowerCenter and your AV equipment from AC power when it detects a dangerous
sustained power dip or surge (continuous voltage below 80Vrms or above 135Vrms).
T2 keeps the PowerCenter shut down for 15 seconds and continues to monitor power conditions. If power conditions
remain potentially damaging, T2 keeps the PowerCenter shut down, keeping your AV equipment and the PowerCenter itself
protected. When power conditions return to safe, normal levels, T2 reconnects the PowerCenter and your AV components
to the electricity. This extends the PowerCenter’s life, while providing advanced the surge protection your home theater
system needs.
™
3
Page 11
THE MINDS BEHIND MONSTER POWER
Richard Marsh – Richard developed
™
Monster’s patented Clean Power
circuitry, and is also responsible for
several other groundbreaking designs
including the high-end audio balanced
circuit design, the MultiCap internal
bypass capacitor, and the Servo-DC
feedback concept in power amplifiers –
a concept that is used by virtually every
amplifier manufacturer today.
Demian Martin – Demian helped
create several innovative AC power
solutions. He was the co-founder
of Spectral Audio and was the chief
designer of their many pioneering designs
for amplifiers, D/A converters, and other
high-end audio designs. He now brings
his expertise to Monster Power’s elite
research and development team.
Noel Lee – Noel Lee, The Head Monster,
is best known for popularizing the
concept of high performance audio cable
25 years ago with his creation of Monster
Cable. Originally a laser-fusion design
engineer at Lawrence Livermore National
Laboratory and later a touring musician,
Noel has invented or co-invented over
250 U.S. and international patents.
Monster Power is Noel’s realization of a
long-nurtured vision of making affordable
power solutions that deliver the best
possible sound and picture.
Tony DiChiro was one of the founders
of Kinergetics Research in 1971.
Kinergetics developed numerous patented
technologies that advanced the state of
the art in audio technology, and released
highly acclaimed home theater products.
Kinergetics also debuted the first highend surround sound processor with THX
certification. Tony currently heads up the
R&D team at Monster Cable where he
continues to develop advanced products
with cutting edge features.
* You can extend your HTUPS battery runtime up to 4 hours** with the addition of the Monster Home Theater Extended Battery Supply HTBX1000.
See your Monster retailer for details or go to monstercable.com.
** at 50W consumption. Actual runtime depends on load, charge level, and battery condition.
10. “Ground OK” Indicator
11. “Wiring OK” Indicator
12. “Abnormal Voltage” Indicator
13. Battery % LED Bar
14. Battery Check Indicator
15. Overload Indicator
23. IEC Power Cord Connection
24. External Battery Connection*
25. UPS/AVR Outlets
26. Ground Terminal
27. Network/Ethernet Surge Suppression
28. Resettable 15Amp Circuit Breaker
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HOOK-UP AND OPERATION INSTRUCTIONS
NOTE
The HTUPS 2700 must be plugged into a properly grounded, three-prong AC power outlet. In addition, Monster recommends
charging the batteries for at least four hours prior to using HTUPS 2700. To charge or recharge the batteries, simply plug your
HTUPS 2700 into an AC outlet.
STEP 1 Powering Your HTUPS 2700 and Connected Equipment
A) For saftey reasons, the HTUPS 2700 ships with the battery disconnected. You must first manually connect the battery.
See p. 11 for instructions.
B) Plug your AV equipment you would like to protect from power loss into the surge-protected, battery backup-supplied outlets.
C) Plug the HTUPS 2700 into a properly grounded AC outlet. Always keep the HTUPS 2700 plugged into a live outlet
to ensure the battery is charged.
The HTUPS 2700 will then perform a self-test function. The “Clean Power On” LED will flash for 8 seconds. After the test
is completed, the Clean Power On, Protection On, Unswitched On, UPS/AVR, Ground OK, and Wiring OK LEDs will illuminate
steadily. The voltage meter will display input AC voltage level, and the battery runtime LED bar will display current battery capacity.
D) Turn on your HTUPS 2700 switched outlets by pressing the Power On button. The Clean Power On, Protection On, Unswitched
On, Ground OK, Switched On, Wiring OK and UPS/AVR On LEDs will illuminate steadily and the voltage meter will display input
AC voltage level and battery runtime LED bar will display current battery capacity, confirming that there is adequate power to the
connected loads.
E) In the event of a utility power failure, you can still operate your HTUPS 2700, even if the unit was turned off during the power
failure. Only the CABLE/SAT and DVR labeled outlets are still powered by battery during a power failure. Under back-up operation,
the HTUPS will beep slowly. When switched to UPS mode, the unit will beep every four seconds, when the there is approximately
25% charge left, it will beep twice every second. You can turn off the beeping by pressing the Alarm On/Off button once.
TV/Monitor, Video Accessory Connections as follows:
IEC Male ReceptacleAC OutletsPhone
External Battery
Connection*
DVR/Cable/SAT
UPS Powered
* External battery supply HTBX1000 sold seperately
Analog Audio
High Current
PLC Compatible
Ethernet Cable TV with
ground isolation
Satellite
2.8 GHz
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Page 16
RACK MOUNTING INSTRUCTIONS
Your HTUPS 2700 comes with front and rear rack mount ears for secure installation in AV rack systems. You will need
a hex wrench (not included) to tighten the included bolts.
Front Ear Installation
Make sure the ears are
correctly oriented as shown
in the diagram at right.
The curved edge should be
oriented closer to the center
of the HTUPS.
Rear Ear Installation
9
Install the rear ears as shown.
Use more bolts for extra security.
Page 17
BATTERY CONNECTION AND REPLACEMENT INSTRUCTIONS
For safety reasons, the HTUPS 2700 is shipped with the internal battery disconnected. The HTUPS 2700 will not operate
until the internal battery is first connected. Follow these steps to connect or disconnect the battery.
Step One:
Use a Phillips head screwdriver to remove
the screws on the bottom of the HTUPS, and open
the cover of the battery compartment.
Step Two:
Connect the battery to the internal
wire of the HTUPS.
IMPORTANT: Before using the HTUPS 2700 for the first time, charge the battery for at least 4 hours to reach full charge
capacity. Failure to do so may limit the runtime of the battery.
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Page 18
Step Three:
Replace the battery into the battery
compartment, as shown below. Make
sure the battery is rotated correctly
to ensure proper fit.
Step Four:
Re-insert screws in the cover and snug
down with a screwdriver. Do not
over-tighten screws or the screw threads
may strip.
IMPORTANT: It is illegal in most states to dispose of batteries in household trash. Contact your local recycler
for proper disposal.
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HTUPS STORAGE INSTRUCTIONS
Before storing the HTUPS for an extended period of time, follow these maintenance recommendations
to ensure proper operation after long-term storage.
Charge the HTUPS for at least 4 hours before initial storage.
Store the HTUPS covered and upright in a cool, dry location.
During storage, recharge the battery in accordance with the following:
Storage Temperature Recharge Frequency Charge Duration
-15 to 30 Celsius (5-86 Fahrenheit) every 6 months4 hours
30 to 45 Celsius (86-113 Fahrenheit) every 3 months4 hours
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LED STATUS LIGHTS
LED FunctionVisual Status
CLEAN POWER ON1. Blue light flashes 8 seconds when powered.
2. Blue light is on when turn on.
PROTECTION ONGreen light - On
UNSWITCHED ONGreen light - On
GROUND ONGreen light - On
SWITCHED ONGreen light - On
WIRING OKGreen light - On
UPS/AVR ONGreen light - On
ABNORMAL VOLTAGERed light flashes when input voltage range is out of range (> 90 Vac or <130Vac).
Red light is off when input voltage range is normal.
BATTERY RUNTIME BAR0% LED25% LED50% LED75% LED100% LED
100% Fully ChargedGreen On
75% ChargingGreen OnFlashingOff
50% ChargingGreen OnFlashingOff
25% ChargingYellowFlashingOff
0% Charging
Red Flashing
Off
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LED STATUS LIGHTS CON’T
LED FunctionVisual Status
BATTERY RUN TIME BAR0% LED25% LED50% LED75% LED100% LED
100% RemainingGreen On
75% RemainingGreen OnOff
50% RemainingGreen OnOff
25% RemainingYellow OnOff
0% RemainingRed OnOff
BATTERY CHECKRed light - Flash
OVERLOADRed light - Continuous
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TROUBLESHOOTING
SymptomPossible CauseRemedy
Component is
not receiving power.
Speakers emit
a humming or
buzzing noise.
15
The component is plugged into a switched outlet
and the HTUPS has not been turned On.
The HTUPS is plugged into a Switched outlet,
but power on the component is not On.
In some instances, a component plugged
into a switched outlet won’t receive power
when the HTUPS is turned On unless
the component power is also switched On.
The HTUPS is sharing AC power with equipment
that is not properly grounded.
• Turn the HTUPS On.
• Or, plug the component into
an Unswitched outlet.
• Turn the component power On.
• Connect your HTUPS
to a dedicated outlet.
• Try unplugging different components
from the HTUPS one at a time
to see if the noise stops. If a component
is discovered to be improperly
grounded, attach a copper wire
from the component’s chassis
to the HTUPS’s grounding post.
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TROUBLESHOOTING CON’T
SymptomPossible CauseRemedy
Video picture
has rolling bars
or ghosting.
The HTUPS is
emitting a loud
buzzing alarm.
The incoming video signal
is not properly grounded.
The HTUPS protection circuitry has sacrificed
itself to protect connected equipment from
a catastrophic surge.
• Ensure that the cable TV line is
connected to the cable coax connection,
not the Satellite coax connection. The
ground loop isolation on the cable
connection may interfere with satellite
TV signals.
• Contact your cable or satellite provider
to correct your installation.
• The HTUPS must be replaced.
See the Warranty Information section
for important details.
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TROUBLESHOOTING CON’T
SymptomPossible CauseRemedy
HTUPS 2700 is not
providing power.
17
HTUPS 2700 is not
turned on.
Battery voltage is low.• Verify that the internal battery connection is secure.
HTUPS 2700
is defective.
Too many devices are
connected, causing an
overload, tripping the
Thermal Circuit Breaker.
• Make sure HTUPS 2700’s AC power plug is plugged into
a properly grounded 120V wall outlet. Unit should turn
on right away.
• In some situations, a wall switch may need to be turned on
to send electricity to the wall outlet. Try turning on the light
switches located near the wall outlet powering HTUPS 2700.
(See Instructions on page 11)
• Recharge HTUPS 2700’s battery for at least 4 hours.
(Contact your Monster Power dealer if battery does not charge.)
• Please see warranty information.
• Press the HTUPS Thermal Circuit Breaker button in to reset.
Please allow 10 minutes before attempting to reset. If you reset
too soon, the breaker will prematurely sense power overload
and not allow the PowerCenter to operate.
Page 25
TROUBLESHOOTING CON’T
SymptomPossible CauseRemedy
HTUPS 2700 is always
in battery mode.
Power cord is loose.• Ensure that the power cord is
firmly plugged into the back
of the unit and the AC wall outlet.
HTUPS 2700 is defective.• Please see warranty information.
Backup time is too short.The battery is not fully charged.• Recharge HTUPS 2700’s
batteries for at least 4 hours.
• Add additional backup
power capacity with the
Monster HTBX
1000
battery extension module.
HTUPS 2700 is defective or home
theatre system total draw is higher
than 360W.
• Please see warranty information.
• Make sure the total system for
backup is less than 360W.
Alarm beeps continuously.An overload condition is occurring.• Unplug or turn off one or more of
the devices plugged into the UPS/
AVR outlets until the alarm stops.
NOTE: It is normal for HTUPS 2700 to feel hot to the touch during normal or back-up operation.
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SPECIFICATIONS
CategoryRequirement
Without External BatteryWith External Battery
InputNominal Input Voltage120Vac
Input Frequency60Hz
Input ConnectionsIEC 60320 C14
Cord Length6’ (1.8m)
Input Voltage Range 80V~135V
Maximum Input Current12A
Transfer Time5~8ms
OutputOutput Power Capacity360W/680VA
Max. Configurable Power360W/680VA
Voltage RegulationV in = 100~135V
V out = 120±10%
Nominal Output Voltage120Vac
Nominal Efficiency at Full Load95%
Nominal Output Frequency60Hz
Waveform Type of Battery ModeQuasi sine wave
Output Connections6 x NEMA5-15R
19
Value
Page 27
SPECIFICATIONS CON’T
CategoryRequirement
Without External BatteryWith External Battery
Battery & RuntimeBattery TypeSealed Lead Acid Battery
Typical Recharge Time4 hr.16 hr.
Typical Backup Time @360W4 min.12 min.
@300W6 min.12 min.
@270W7 min.40 min.
@180W12 min.1 hr.
@50W1 hr.4 hr.
Communication
& Management
Surge Protection
& Filtering
Control PanelLED display & Control Console
DC Trigger1 In 1 Out
Audible AlarmAudible & Visible Alarms
Surge Energy Rating7686 Joules
Protection ModesLine-Neutral (L-N), Line-Ground (L-G)
FilteringMeet UL1283
Phone Line ProtectionRJ11 1 In 2 Out
Network line ProtectionRJ45 1 In 1Out
SAT CoaxCoax 1 In 1 Out
CABLE CoaxGND Isolated Coax 1 In 1 Out
Monster, LLC, 7251 West Lake Mead Blvd, Las Vegas, NV, USA (“Monster”) extends to You this Limited Warranty. Statutory
or common law may provide You with additional rights or remedies, which shall not be affected by this Limited Warranty.
DEFINITIONS
“Adequate Use” means use of the Product and Connected Equipment (i) within a home or dwelling, (ii) for private (as
opposed to commercial) purposes, (iii) in conformance with all applicable local, state or federal law, code or regulations
(including without limitation building and/or electrical codes), (iv) in accordance with manufacturer recommendations and/or
instructions in the materials and documentation that accompany the Product and any Connected Equipment, (v) with proper
electrical grounding, (vi) with proper and direct connection between the Product and an AC power source that has protective
grounding (excluding gas or diesel powered generators), (vii) with cable or telephone lines to any Connected Equipment
properly connected to the Product, and (viii) without a connection in a “daisy-chain” fashion to or with any extension cord,
surge suppressor, power strip, uninterruptible power supply (“UPS”) or other equipment.
“Authorized Dealer” means any distributor, reseller or retailer that (i) was duly authorized to do business in the jurisdiction
where it sold the Product to You, (ii) was permitted to sell You the Product under the laws of the jurisdiction where You bought
the Product, and (iii) sold You the Product new and in its original packaging.
“Connected Equipment” means any device that is (i) generally suited to be used with the Product or products of the same
kind, (ii) meets the requirements of all applicable laws and safety standards, (iii) contains only parts manufactured, sold or
recommended by the original manufacturer of the Connected Equipment, and (iv) has not been altered, tampered with or
modified by any person other than its manufacturer or service personnel authorized or recommended by the manufacturer
of the Connected Equipment.
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Page 30
“Connected Equipment Damage” means physical damage caused to Connected Equipment due to a Product Defect
(i) by a transient AC power, cable, telephone, or lightning surge while connected to a properly installed Product, (ii) not by
a defect or unrelated damaging of the Connected Equipment or a surge/spike or lightning strike through a source, medium
or connection other than through the Product, and (iii) does not extend to loss of data or consequential, indirect or special
damages resulting from the Connected Equipment Damage.
“Fair Market Value” (“FMV”) means the fair market value of the Connected Equipment at the time Connected Equipment
Damage occurs.
“Formal Warranty Claim” means a claim made in accordance with the section “Formal Warranty Claims” herein.
“Maximum Coverage Amount” means the maximum amount that Monster will pay to You under this Limited Warranty
for Connected Equipment Damages and is defined in relation to each Product in the Specifications Table below.
“Product” means a Product (i) that is listed in the Specifications Table below, (ii) that You bought from an Authorized Dealer
new and in its original packaging, and (iii) whose serial number, if any, has not been removed, altered, or defaced.
“Product Defect” means a defect, malfunction, non-conformance to this Limited Warranty or other inadequacy of the
Product that existed at the time when You received the Product from an Authorized Dealer and that causes a failure of the
Product to perform in accordance with Monster’s documentation accompanying the Product, unless such failure has been
caused completely or partly by (a) any use other than Adequate Use, (b) transportation, neglect, misuse or abuse by anyone
other than Monster’s employees; (c) alteration, tampering or modification of the product by anyone other than a Monster
employee; (d) accident (other than a malfunction that would otherwise qualify as a Product Defect); (e) maintenance or
service of the Product by anyone other than a Monster employee; (f) exposure of the Product to heat, bright light, sun, liquids,
sand or other contaminants; or (g) acts outside the control of Monster, including without limitation acts of God, fire, storms
(excluding lightning surges), earthquake or flood.
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“Warranty Period” means the time period during which Monster must have received Your Formal Warranty Claim. The
different Warranty Periods related to Product Defects and Connected Equipment Damage are defined in the Specifications
Table below. The Warranty Period commences on the date when You purchased or received (whichever occurs later) the
Product from an Authorized Dealer as evidenced by the Authorized Dealer’s invoice, sales receipt or packing slip. If You do not
have written proof of the date of purchase or receipt, then the Warranty Period commences three (3) months after the date
when the Product left Monster’s factory as evidenced by Monster’s records. The Warranty Period ends after the time defined
in the Specifications Table has expired, or after You have transferred ownership of the Product, whichever occurs earlier. Also,
You must call Monster and obtain a Return Authorization Number (as described under “How to Make a Claim”) within two
(2) months after You discover a Product Defect (or should have discovered it, if such Product Defect was obvious).
“You” means the first individual person that purchased the Product in its original packaging from an Authorized Dealer. This
Limited Warranty does not apply to persons or entities that bought the Product (i) in used or unpackaged form, (ii) for resale,
lease or other commercial use, or (iii) from someone other than an Authorized Dealer.
SCOPE OF THIS LIMITED WARRANTY
PRODUCTS. If a Product contained a Product Defect when You bought it from an Authorized Dealer and Monster
receives a Formal Warranty Claim from You within two (2) months after You discover such Product Defect (or should
have discovered it, if such Product Defect was obvious) and before the end of the Warranty Period for Product Defects
applicable to the affected Product, then Monster will provide You with one of the following remedies: Monster will
(1) repair or, at Monster’s sole discretion, replace the Product, or (2) refund to You the purchase price You paid to
the Authorized Dealer for the affected Product if repair or replacement is not commercially practicable or cannot be
timely made.
CONNECTED EQUIPMENT DAMAGE. Monster will also provide You with a remedy regarding Connected Equipment
Damage if (i) You have a claim under the Limited Warranty for Products because of a Product Defect that causes
Connected Equipment Damage despite Adequate Use, and (ii) Monster receives a Formal Warranty Claim from You
before the end of the Warranty Period for Connected Equipment Damage applicable to the affected Product. If the
24
Page 32
conditions listed in the preceding sentence are met, Monster will provide You with one of the following remedies
provided that Monster may decide at its sole discretion which of the three remedies it provides: Monster will (1) replace
the damaged Connected Equipment; (2) pay to repair the damaged Connected Equipment; or (3) pay You the FMV of
the Connected Equipment, provided that such payments shall not exceed (i) the Maximum Coverage Amount for the
Product, or (ii) the actual damage having arisen from power surges due to a Product Defect. NOTE: COMPENSATION
FOR RESTORATION OF DATA LOSS IS NOT COVERED AND MONSTER DOES NOT ASSUME ANY LIABILITY FOR ANY
INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES UNDER THIS LIMITED WARRANTY. SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO YOU.
GENERAL PROVISIONS
CHOICE OF LAW/JURISDICTION. The laws of the State of California, USA, govern this warranty. It gives you specific
legal rights, and you may also have other rights that vary from state to state. This warranty does not affect any additional
rights you have under laws in your jurisdiction governing the sale of consumer goods, including, without limitation,
national laws implementing EC Directive 44/99/EC.
OTHER RIGHTS. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS, WHICH VARY FROM STATE TO STATE. THIS WARRANTY EXTENDS ONLY TO YOU AND CANNOT BE TRANSFERRED
OR ASSIGNED. If any provision of this Limited Warranty is unlawful, void or unenforceable, that provision shall be deemed
severable and shall not affect any remaining provisions. In case of any inconsistency between the English and other
versions of this Limited Warranty, the English version shall prevail.
REGISTRATION. Please register Your Product at MonsterPower.com. Failure to register will not diminish
Your warranty rights.
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Page 33
SPECIFICATIONS TABLE
Product
Model No.
HTUPS27005 Years2 YearsUS$500,0005 Years
Warranty Period
for Products
Warranty Period
for Battery
Maximum
Coverage Amount
Warranty Period for Connected
Equipment Damage
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FORMAL WARRANTY CLAIM
HOW TO MAKE A CLAIM. In the event damage has occurred to Products or Connected Equipment, You must follow
these instructions: (1) Call Monster within two (2) months after You discover a Product Defect (or should have discovered
it, if such Product Defect was obvious); (2) Give a detailed explanation of how the damage occurred; (3) Obtain a Return
Authorization Number; (4) Upon receipt of a claim form (which may be sent to You after You filed Your Formal Warranty
Claim), fill out the claim form entirely; (5) Return the Products, shipping prepaid by You (to be refunded if You are entitled
to a remedy under the Scope of this Limited Warranty), to Monster for verification of damage, along with a copy of
Your original sales receipts and proof of purchase (UPC label or packing slip) for such Products, the completed
claim form, and printed Return Authorization Number on the outside of the return package (the claim form will include
instructions for return).
TELEPHONE NUMBERS. United States, Latin America and Asia Pacific: 1 877 800-8989 or 415-840-2000, Canada
1-866-348-4171, Czech Republic 800-14247, UK 0800 0569520, Germany 0800 1819388, France 0800 918201,
Netherlands 0800 0228919, Belgium 0800 79201, Norway 800 10906, Denmark 8088 2128, Sweden 020 792650,
Finland 800 112768, Greece 00800 35312008, Russia 810 80020051353, Italy 800 871479, Spain 900 982909.
FURTHER PROCEEDINGS. Monster will determine whether a Product Defect existed and the damage to the Connected
Equipment was caused by the Product. You must allow Monster access to the premises and site where the damage
occurred and all equipment and property related thereto for Monster inspection by its employees or authorized
representatives. Monster may, at its discretion, direct You to obtain a repair estimate at a service center or, proof of
damage from an authorized dealer. If a repair estimate is required, You will be instructed on how to properly submit the
estimate and the resulting invoice to Monster for payment. Any fees for repairs may be negotiated by Monster.
”Monste r“, ”Monste r Cable“, ”Monster Power“, ”Monster Clean Power“,
”PowerCenter“, ”PowerLine“, “the T2 logo”, the Monster Power logo, and “TriMode” are trademarks or registered trademarks of Monster Cable Products, Inc.
and its subsidiaries in the US and other Countries.