The matters to be observed without fail are explained below. These matters are indispensable for the
prevention of an accident during the maintenance servicing, the “security of products” after the completion of
servicing work, and the “prevention of the repeated occurrence of similar fault.”
(1) The degree of danger and material damage, caused as a result of wrong use by disregarding the contents
of the display” is distinguished and explained in the table below.
WARNING
CAUTION
(2) Kinds of the matters to be observed are classified and explained in the icons shown below.
This icon indicates a dangerous place where an electric shock is anticipated.
This icon indicates the contents of “caution” that must be borne in mind, without fail.
This icon indicates the contents of “caution” that must be practiced, without fail.
If this display is disregarded and equipment is handled
wrongly, this can be a cause of physical injury and a
fire, thus leading a person to death or serious injury.
If this display is disregarded and equipment is
handled wrongly, this may lead to personal injury or
material damage.
WARNING
• Observe the caution matter, without fail.
• Be careful of an electric shock or a burn.
• Modification of equipment is absolutely prohibited. Use the specified parts at all times.
• The replaced parts and wiring must be arranged in the original conditions.
• In the place where a particular caution is needed during maintenance servicing, such a
caution note is displayed with a label or a stamp that is given to the cabinet, chassis,
PWB, etc. These caution notes and also the caution matters of
the instruction manuals, etc., must be observed, without fail.
• The power block or the PDP module involves the sections where high voltage or high
temperature is prevalent. When equipment is energized, use working gloves in order to
prevent an electric shock or a burn. At the time of transportation, disassembly,
reassembly, and the replacement of parts, such a servicing job must be done after pulling
out the power plug.
• If any modification is performed, the validity of the manufacturer’s warranty is lost at that
moment. The personnel who did this modification is responsible for the physical injury or
the like, if it should occur as a result of the modification. The parts used are given the
safety-based characteristics, such as non-flammability or sufficient withstand voltage. The
parts to be replaced shall be those which are specified in the list of replacement
parts.(Example: The lithium battery (circuit symbol BA9501 in the MAIN PWB) will give
rise to explosion if its polarity is wrongly treated.
• For safety reasons, insulation materials like tubes and tapes may be used or some parts
may be mounted clear of the PWB. The internal wiring and the fastening with the
clampers for separation from high-heat and high-voltage parts shall be returned to their
original conditions, without fail.
given in
WARNING
2-2
• For the maintenance servicing, safety inspection is needed in accordance with the check list.
• Inspection should be carried out according to the check list shown below, in regard to
safety inspection before and after repairing, authentic repair, and explanation to the
user.
(Method of insulation check)
Mount a PDP module on the product to complete it. After the completion of aging and
others, pull out the power plug from the wall outlet, remove the cable, and turn on the
power switch. Use a 500V megger (Note 1) and confirm that the insulation resistance is
50M. or more between each terminal (except for the 3-core earth terminal) of the power
plug (Note 2) and the external exposed metallic parts (Note 3). If the insulation
resistance is found to be below the specified value, recover the faulty section and make
another insulation check again.
(Note 1) If a 500V megger is not available at that time, use a circuit tester or the like.
(Note 2) In the case of a 3-core terminal, the earth resistance shall be 1Ω or less
between the earth terminal and the earth side of each input terminal.
(Note 3) Head phone jack, speaker terminals, remote control terminals, each I/O
terminals, control terminals, screws, etc.
Check itemCheck column
Is there any influence by high temperatures (due to direct sunlight, etc.), moisture (steam, etc.), oil
fume, dust, and dew condensation?
Is the condition of ventilation acceptable (distance to the wall, ventilation holes, etc.)?
Is the condition of the antenna acceptable (reach to the wire, bend, tilt, etc.)?
conditions
Is the condition of power supply acceptable (regular outlet, adequate earthing, concentrated wiring, etc.)?
Installation
repairing
Safety inspection before
Authentic repair
Safety inspection after repairing
Explanation to the user
Is the condition of installation acceptable (unstability, height, tilt, falling preventive materials, etc.)?
Are the power plug and the power cord free from damage or the attachment of dust?
Is the product free from unusual sound, unusual odor, or unusually high temperature?
Are the knobs, handles, and back cabinet free from abnormality (rattling, drop off, etc)?
Product
Is equipment free from any abnormality in daily use?
main body
Is the symptom examined according to the user’s statement?
Is the product disassembled to the grade where troubleshooting is possible?
Is the symptom reproduced, the faulty part located as a result of fault diagnosis, and replaced?
Trouble-
shooting
Is the normal condition confirmed after aging?
Is the part, specified in the list of parts, used for the power unit?
Is the part, specified in the list of parts, used for the insulation material (material, thickness, etc)?
Is the part, specified in the list of parts, used for the power plug and the power cord?
Is the part, specified in the list of parts, used for the internal cabling and the high voltage lead wires?
Is the part, specified in the list of parts, used for the PDP module?
Specified parts
Are the rest of replaced parts those specified in the list of parts?
Is the part version correct?
Are the part mounting position, fixing method, and the distance the same as those of original?
Is the wiring layout the same as the original (connector, clamper , distance from a heat generating part, etc)?
Is the soldering condition acceptable (whisker, too much solder, tunnel, failure in winding, etc)?
Wires
mounted
Is the insulation material the same as the original (tubes, tapes, fiber, etc.)?
Are the repaired section and its peripheral parts free from abnormality?
Is there any intrusion of foreign substances (solder chips, wire chips, screw chips, screws, etc.)?
Is everything free from danger due to deterioration (discoloration, damage, leakage, etc.)?
Is the safety protection circuit in normal operation?
Are contamination and dust removed after final finish?
Is there any failure in mounting and tightening (back cabinet, falling preventive materials, etc.)?
Is there any influence by high temperatures (direct sunlight, stove, etc.), moisture (steam, etc.), oil fume,
dust, and dew condensation?
Is the condition of ventilation acceptable (distance to the wall, ventilation holes, etc.)?
Is the condition of the antenna acceptable (reach to the wire, bend, tilt, etc.)?
Is the condition of power supply acceptable (regular outlet, adequate earthing, concentrated wiring, etc.)?
Is the condition of installation acceptable (unstability, height, tilt, falling preventive materials, etc.)?
Is the insulation check finished with a circuit tester or the like? (Refer to the above description, “Method of
insulation check.”)
Are the contents and actual treatment of repairing and safety inspection services duly explained?
To use equipment after reading through the instruction manual.
Not to dislodge the back cabinet.
Not to insert anything in ventilation holes and clearances.
To pull out the power plug if the product is not used for a long time.
To ask an NEC’s authorized maintenance service company for the cleaning of the product interior
for the removal of dust.
To turn off the power switch when cleaning the panel surface and the cabinet.
Explanation of use
To turn off the power switch of the main unit for the product provided with a remote control, in case
of going out or sleeping.
Are explanations given to pull out the power plug in case of abnormality and to contact the dealer or an
NEC’s authorized maintenance service company.
2-3
CAUTION
• Observe the caution matter, without fail
• The caution matters of
observed, without fail.
given in the instruction manuals, etc., must be
CAUTION
• Do not give shocks and vibration.
• The panel surface (display plane) of the filter and the PDP module is made of glass. If
any shocks or vibration is applied, it may be broken and the scattered glass chips will
be a cause of injury.
• Do not put anything.
• Do not put anything on the product. Otherwise, this can be a cause of injury as a result
of falling down or dropping caused by imbalance.
• Transportation must be done by enough personnel.
• The product is heavy. In the case of transportation, unpacking, or packing, more than
two persons should do it (four persons for a product of 50-inch or larger) by supporting
the top and the bottom of the product.
■Miscellaneous caution matters
(1) This product uses highly integrated semiconductor parts. Since these parts are fragile to
electrostatic charges, earth bands should be used for handling. The product should be handled
where measures have been taken against electrostatic charges.
(2) For this product, the PDP modules and the PWBs are repaired by replacement in a unit.
Therefore, the units of the PDP modules and the PWBs must not be repaired or disassembled.
Otherwise, the validity of warranty will be lost.
(3) If this product is used for the fixed character display or the like as in the case of a character
display board, a phenomenon of burning (not warranted) will occur. Burning is a phenomenon
that the unevenness in the brightness is caused in the display. In such a case, the brightness in
the section where the integrated display time is longer becomes lower than the brightness in
another section where the integrated display time is shorter. This phenomenon is in proportion
to the integrated display time and the brightness. For this reason, to relieve this difficulty during
servicing, do not use any still picture, but use a display by motion pictures of a video or the like.
In addition, use “FULL” for the screen mode and avoid using any display by “NORMAL”,
“TRUE”, or MULTI SCREEN like side by side etc. If it is necessary to use only a still picture for
unavoidable reasons, use a burning relief function such as “PLE LOCK”, “ORBITER”,
“SCREEN WIPER”, etc.
(4) When a PDP module is operated after a long time of storage, it may encounter a difficulty like a
failure in displaying a screen or unstability according to the condition of storage. In such a case,
the PDP module should be incorporated in the product and aging treatment should be carried
out for about two hours (all screen display).
(5) Sulfides will deteriorate the PDP module and this is a cause of malfunction. Therefore, it is
absolutely prohibited to put any vulcanized rubber or a material containing sulfur in the vicinity
of the PDP module.
(6) When taking out a PDP module from the maintenance package box, do it slowly so that the
panel surface does not get any shock or stress.
2-4
(7) If one touches the connector of the flexible cable exposed to the rear side of the PDP module,
there is danger of causing a poor contact. As such, it must be handled with utmost care. In
addition, the flexible cable is very weak in mechanical strength. Therefore, this cable must not
be touched during handling.
(8) The panel surface of the filter and the PDP module is easy to be hurt. These components
should be handled very carefully not to press or rub them with a hard thing. Never put them on
a hard thing with the panel surface faced downwards.
(9) When the panel surface of the PDP module is contaminated, gently wipe off the contaminant
with a piece of soft dry cloth. Liquid-state contamination can be removed by lightly pressing it,
without rubbing it. If it is difficult to remove the contamination, use a piece of cloth soaked with
a neutral detergent. The cloth for wiping off should be clean. Never use the same cloth
repeatedly. If a cleansing detergent or water drops should enter the module interior or be
attached to the module surface other than the display plane at the time of cleaning, this will
give rise to the destruction of the product when the product is energized.
(10) Refer to the “Instruction Manual” in regard to contamination in the filter and the cabinet.
(11) When transporting this product, use the packing materials specified in the list of parts. Once
used, such packing materials should not be used again.
(12) This product is composed of a variety of parts, such as those made of materials like glass,
metal, plastics, etc., and those like a lithium battery (circuit symbol of the MAIN PWB: BA9501),
etc. Therefore, when abandoning this product, this should be done in accordance with the
relevant law of the nation or an autonomous body.
CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used
Batteries According to above the Instructions.
TROUBLESHOOTING CONTENTS
Power Supply does not switch ON
LED does not light. ................................................................................................................. page 3-2
LED blinking green (2 sec. intervals), temperature sensor alarn .............................................. page 3-3
LED blinking green (0.5 sec. intervals), fan error alarm ............................................................ page 3-4
LED blinking red, temperature error alarm ................................................................................ page3-5
LED alternate red/green blinking, PDP error alarm ................................................................. page 3-6
LED comes on gree then goes red, power voltage error alarm ................................................. page 3-7
Wired Remote not effective ................................................................................................... page 3-16
Wireless Remote not effective ............................................................................................... page 3-17
Page 3-1
1. Power failure
3-2
(1) The power supply is not turned on.
Move the main power setting for
OFF→ ON.
Is the POWER/STANDBY lamp lit?
(2) Blinking in green (Alarm of
temperature sensor error or fan error)
Go to (P3-3)
(3) Blinking in red after repeating
reciprocal flash in red and green
(POWER ON↔OFF) 3times (Alarm of
temperature error) Go to (P3-5).
(4) Reciprocal flashing in red and
green (Alarm of panel error) Go to
(P3-6).
(5) Lighting in green, and then in
red (Alarm of power line error) Go to
(P3-7).
Is a 5Vdc output available in the state that
the LD connector is disconnected and the
main power is turned ON?
YES
NO
Is a 5Vdc output available in the state that
the RS connector is disconnected and the
main power is turned ON?
YES
NO
The PW connector, PWR PWB or the MAIN
PWB is fault.
YES
The LD connector or the
LED PWB is fault.
The RS connector or the
232C PWB is fault.
(Caution) If any abnormality is sensed in such a
NO
Is the AC power
output available at
the AC connector
(power cord)?
YES
Is a 6.8Vdc output
available at Pin of
the PM connector?
YES
Is a 6.8Vdc output
available at Pin of
the PW connector?
YES
Is a 6.8Vdc output
available at Pin of
the PM connector?
YES
Is a 4.9Vdc output
available at Pin of
the PM connector?
NO
Is a 5Vdc output
available at Pin of
the PW connector?
NO NO NO
The MAIN PWB is fault.
manner that the LED flashes or lights, all
the power lines other than those of 7Vdc
(M+7V) and 5Vdc (M+5V) are automatically
turned off in about 10 seconds. When
checking the power lines other than those of
M+7V and M+5V, a circuit tester or the like
should have been connected in advance.
NO
The PW
connector or
the PWR PWB
is fault.
NO
The PM
connector or
the MAIN
PWB is fault.
NO
NO
The power cord is defective.
Is a 6.8Vdc output available in
the state that the LD connector
is disconnected and the main
power is turned ON?
The LD
YES
connector or
the LED PWB
NO
Is a 6.8Vdc output available in
the state that the PW connector
is disconnected and the main
power is turned ON?
NO
Is a 6.8Vdc output available in
the state that the PM connector
is disconnected and the main
power is turned ON?
is fault.
The PW
YES
connector or
the PWR PWB
is fault.
YES
The PM
connector or
the MAIN
PWB is fault.
NO
YES
The power unit is fault.
YES
(2) Blinking in green
3-3
Alarm of temperature sensor error
Blinking in green (intervals of 2 seconds)
Turn off the main power supply.
Pressing the [MENU] key of the product,
turn on the main power supply to cancel
alarming.
Press the remote control keys in the
order of [MENU] [MUTE] [EXIT] [SLEEP]
[EXIT] and enter the diagnostics menu.Press the [MENU/ENTER] key to
display the FAN SET menu (P2/11).
Is there a display of
numerals (almost room
temperatures) at the right
side of [T1, T2, T3]?
YES
The MAIN PWB is fault.
NO
FAN SET
FAN SET
FAN MODE H CONT ENA –
FAN OFF/L – CONT UP –
FAN L/M – CONT TIME –
FAN M/H – UP STEP 2
SF SAVE 075 DOWN STEP 2
PLE SAVE 070 READ TIME 60
T ALM 095 TEMP LEVEL 1
RET TME 030
PLE TIME 001
T1 030 T2 025
T3 030 T4 – MODE 2
IC ERROR –
[MENU/ENTER] NEXT [EXIT] PREV 2/11
Is there a display of [-] for
all the numerals at the
right side of [T1, T2, T3]?
YES
Are there a 3.3Vdc
output at Pin and a
clock signal (3.3Vpp)
at Pins and of the
TS in the state that the
TS connector is
disconnected and the
main power supply is
turned on?
NO
NO
The TS connector
YES
or the SENC PWB
is fault.
When a [-] display is presented, the PWB with the symbol shown
below is fault. T1: SEND PWB, T2: SENB PWB, T3: SENC PWB
Are there a 3.3Vdc
output at Pin and a
clock signal (3.3Vpp)
at Pins and of the
TR in the state that the
TR connector is
disconnected and the
main power supply is
turned on?
YES
The TR connector
or the SEND PWB
is fault.
Are there a 3.3Vdc
output at Pin and a
NO
clock signal (3.3Vpp)
at Pins and of
the TM in the state
that the TM connector
is disconnected and
the main power
supply is turned on?
The TM connector
or the SENB PWB
is fault.
YES
NO
The MAIN PWB
is fault.
Alarm of fan error
3-4
Blinking in green (intervals of
0.5seconds)
Turn off the main power supply.
Pressing the [MENU] key
of the product, turn on the
main power supply to
cancel alarming.
Is the fan running?
(Caution) When alarming is
canceled, [FAN MODE] of
FAN SET (P2/11) in the
diagnostics menu
automatically moves from
[ENA] to [H], thus causing
the fan to run.
FAN SET
FAN MODE ENA CONT ENA –
FAN OFF/L – CONT UP –
FAN L/M – CONT TIME –
FAN M/H – UP STEP 2
FAN SAVE 075 DOWN STEP 2
PLE SAVE 070 READ TIME 60
T ALM 095 TEMP LEVEL 1
RET TME 030
PLE TIME 001
T1 030 T2 025
T3 030 T4 – MODE 2
IC ERROR –
[MENU/ENTER] NEXT [EXIT] PREV 2/11
FAN SET
FAN MODE H CONT ENA –
FAN OFF/L – CONT UP –
FAN L/M – CONT TIME –
FAN M/H – UP STEP 2
FAN SAVE 075 DOWN STEP 2
PLE SAVE 070 READ TIME 60
T ALM 095 TEMP LEVEL 1
RET TME 030
PLE TIME 001
T1 030 T2 025
T3 030 T4 – MODE 2
IC ERROR –
[MENU/ENTER] NEXT [EXIT] PREV 2/11
YES
NO
Is there a 3.3Vdc output
at Pin of the FA and
FB, connectors?
Is there a voltage output of 11.2Vdc
at Pin 1 of the FA, FB, and FC connectors?
NO
YES
The FAN-A/FAN-B is fault.
Is there a voltage output of
11.2Vdc when the FA
connector is disconnected and the
main power is turned ON?
YES
NO
Is there a voltage output of
11.2Vdc when the FB
connector is disconnected and the
main power is turned ON?
YES
The FAN-A is fault.
The FAN-B is fault.
YES
The fan is out of order on the
side where a 3.3Vdc output
is generated.
NO
The MAIN PWB is fault.
NO
The MAIN PWB
is fault.
(Caution) In the FAN MODE, [ENA] is automatically recovered when the main power is turned OFF → ON.
(3) Blinking in red (Alarm of temperature error)
3-5
Since the internal temperature is too high in the product, the temperature protector has been actuated. In such
a case, the following actions should be taken immediately:
1. Turn off the main power supply and pull out the power cord from the wall outlet.
2. Wait for about 60 minutes until the temperature in the main unit lowers.
3. Check whether the heat discharge port is covered with dust or the like. If yes, remove the clogging substance.
4. If the unit is used where the ambient temperature is high, it should be moved to an adequate place (air
temperature ranging from 5°C to 35°C).
(4) Alternation blinking in red and green (Alarm of PDP error)
3-6
(Caution) How to reset the alarming condition
Blinking in red and green
Move the main power
setting for OFF → ON.
Is there alternation blinking
in red and green?
Turn OFF the main power
supply.
With the [Menu] key of the
product kept pressed, turn
on the main power supply
to assume the [Voltage
Check Mode].
Pressing the [Input Select] key of the product, turn on the main power supply
of the main unit. In this state, keep pressing the [Input Select] key for more
than 2 seconds until alarming is canceled. Make confirmation by the method
specified below.
NO
Normal
YES
(Caution) When the main power supply is turned on with the
[Menu] key of the product kept pressed, it takes 30
seconds more to assume the state of [blinking in red and
green]. In this time period, the following voltage checks
should be carried out.
If the state of [blinking in red and green] is assumed
during this checking, take actions of [Alarm Canceling]
and [Voltage Check Mode Setup] again.
Is there a 3.3Vdc output at
Pin 94 of IC9501 in the
MAIN PWB? (See the
PWB Layout Diagram on
P4-20.)
Turn ON the main power
supply in the state that the
AD, PD, and PH connectors
are disconnected. In this
state, are there the outputs
of Vs (170Vdc), Vd (60Vdc),
and 5Vdc at the PD/PH
connectors as specified in
the table at right? In this
case, however, no images
are generated.
NO
YES
The PDP is fault.
YES
NO
The MAIN PWB is fault.
The Power unit is fault.
(Caution) The voltage values of Vd and Vs and also the connector
pin numbers can differ according to the PDP. The method
of checking these voltage values is obtainable from [2.
Adjustment of the power unit] in the method of adjustment
plus the table specified below.
Inch Vs Vd GND 5Vdc GND
50PD-9pin PD-7pin PD-5pin PH-1pin PH-3pin
61
PD-9pin
PH-1pin
PD-7pin
PH-4pin
PD-5pin
PH-5pin
PD-4pin
PH-7pin
PD-5pin
PH-5pin
(5) Lighting in green, and then in red (Alarm of power voltage error)
3-7
Unlike [lighting in red] in the STANDBY mode, [lighting in green] continues for about 30 seconds without any
output of images and audio signals. Since then, the mode turns into [lighting in red].
Lighting in red
Make an OFF → ON setting
twice for the main power
supply in order to reset the
alarming condition.
Is the LED lit in red after it
has been lit in green for about
30 seconds?
YES
When the main power supply is turned on in
the state that the AD, PD, and PH
connectors are disconnected, are there the
Vs (170Vdc) and Vd (60Vdc) outputs at Pins
- to Pins - of the PD connector and
a 5Vdc output at Pins - of the PH
connector? In this case, is the LED not
turned in red after it has been lit in green for
about 30 seconds? At that time, however, no
ima
ges are generated.
NO
When the main power supply is turned on in
the state that the PA and PV connectors are
disconnected from one after another, is
there a 12Vdc output at Pins - of the PA
connector or the 12Vdc and 6Vdc outputs at
Pins and - of the PV connector? In
this case, is the LED not turned in red after it
has been lit in green for about 30 seconds?
NO
(Caution) How to reset the alarming condition The
alarming condition can be reset when an
OFF→ ON setting is repeated twice for the
main power supply in the state that the
LED is lit in red. The interval between the
first and second settings is not particularly
specified.
Normal
YES
YES
The PDP is fault.
(Caution) The voltage values of Vd and Vs
can differ according to the PDP.
The method of checking these
voltage values is obtainable from
[2. Adjustment of the power unit]
in the method of adjustment.
The MAIN PWB or the
AUDIO PWB is fault.
Is there an output of 3.3Vdc available at Pins
~ and 2.5Vdc at Pins ~ in the
state that the PA and PV connectors are
returned to the former state, the main power
is turned ON, and the PN connector is
disconnected? In this case, however, this
check must be finished in 30 seconds.
Otherwise, there will be power tripping on
account of an alarm.
NO
YES
The MAIN PWB is fault.
NO
The Power unit or the
PN connector is fault.
3-8
2. Image errors
(Caution) Typical abnormal images are shown below. All errors do not always fall on these error samples.
(1) Image burn and deterioration in brigh
Residual images are seen
without signal entry.
(2) Failure in writing
(To the separate PDP service manual)
This is not a fault.
Deterioration in brightness
This is not a fault.
Failure in writing
The PDP is fault.
tness
A
No signal
All-whitesignal
All-whitesignal
Dot errors change
with no continuity.
All-whitesignal
(3) Pixel defect
3-9
Pixel defect
Are there many defective pixels exceeding the
pixel defect standard?
NO
This is not a problem.
YES
The PDP is fault.
[Pixel defect standard for reference]
Bright defect
(Fig. 1) All-Black Signal
Dark defect
(Fig. 2) All-White Signal
(4) Wrong lighting
3-10
Wrong lighting
The PDP is fault.
(To the separate PDP service manual)
All-black signal
Dot errors change
with no continuity.
All-black signal
(5) Dark images [Other than the deterioration in brightness as per (1) above]
The images are dark even
with an all-white input
The PDP is fault.
(To the separate PDP service manual)
(6) Defect in horizontal lines
Line defect
The PDP is fault.
(To the separate PDP service manual)
All-white signal
All-white signal
3-11
Defect in the block unit
All-white signal
All-white signal
The PDP is fault.
All-white signal
All-white signal
(7) Defect in vertical lines
3-12
Defect in vertical lines
The PDP is fault.
All-white signal
All-white signal
All-white signal
Block defect
The PDP is fault.
All-white signal
3-13
All-white signal
All-white signal
(8) No pictures [(Caution) The voltage outputs of Vs = 170V and Vd = 64V, 5Vdc are always generated, but the
3-14
LED is not flashing or lighting for alarming. However, the voltage values can differ according to the PDP.]
No picture is displayed.
Make the setting of OFF→ ON
for the main power supply.
Does the priming glimpse?
YES
When the AD connector is disconnected, is
the LVDS signal normally output to each
pin of the AD connector? (For more details
of the signal, refer to the descriptions about
the connector pins.)
NO
YES
The PDP is fault.
NO
The MAIN PWB is fault.
The AD connector or the PDP is fault.
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