Mitel Smart 1 INSTALLATION INSTRUCTIONS

ISSUE 1. JUNE 1988

SMART-l

SMART-l CALL CONTROLLER

HARDWARE INSTALLATION

SECTION 8350-345012-NA

MANUAL1

PRINTED

IN CANADA

SECTION 8350-345012-NA

ISSUE 1, JUNE 1988

MITEL FIELD SERVICE

MLTEL INC. has set up a National Field Service number for technical and installation assistance (214) 241-4555 during normal working hours, for U.S. customers. Outside normal working hours a telephone answering service has been established.

For Canadian customers contact the Canadian Regional Office (613) 592-0200 or the National Field Service Number.

NOTICE TO CUSTOMERS

The information contained in this document is bheved

The htformation is subject to change without notice and should not be construed in any way as a commitment

INC. or any any errors or changes.

of

its affiliates and subsidiaries.

omissions in this document.

MITEL INC. and its affihates and subsidiaries assume no responstbility for

Revisions of this document or new editions of it may be issued to incorporate such

to be accurate in all respects but is not warranted by MITEL INC.

by

MITEL

WARNING

The Call Controller generates, uses and can radiate radio frequency energy and, if not installed.and used in accordance with the instructions manual. may cause interference to radio communications. It has been tested and found to comply with the limits

for a Class A computing device pursuant to Subpart J of

able protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user, at his own expense, will be required to measures may be required to correct the interference.

NOTICE TO CANADIAN CUSTOMERS

The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using acceptable method OC connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

network

protective, operation$. and safety requirements. The department does not

Warning

Part IS of FCC

Rules, which are designed to provide reason-

take

whatever

Users should ensure, for their own protection, that the electrical ground protections to the power utility, telephone lines, and internal metallic water pipe system; if present, are connected together.

Caution

Users

should not attempt to make such connections themselves, but should contact the appropriate electric inspection author-

ity, or electrician, as required.

The Load Number (LN) assigned to each terminal device denotes the percentage of the total load, to be connected to a telephone loo?, that is used by the device to prevent overloading. The termination on a loop may consist of any combination of devices SubJect only to the requirement that the total of Load Numbers of all the devices subject does not exceed 100. An alphabetic suffii is also specified in the Load Number and designates the appropriate ringing type (A or B), if applicable. For example, LN = 20 A designates a load number

PAV

of

20 and an ‘A’ type ringer.

PAGE 1.1

ISSUE 1, JUNE 1988

SECTION 8350-345-012-NA

HEADING

1. INTRODUCTION

1. 1. General

1. 2. Programming Devices l.3.PositiveAccountCodeVerification

1. 4. Chaining

2. BASIC HARDWARE INSTALLATION

2. 1. DESCRIPTION

2. 1. I. Mechanical Description

2. 1. 2. Electrical Description

2. 2. General Mounting

2. 3. Wall Mounting Bracket

2. 4. Ground

2. 5. Telephone Connections

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..~

..........................................................

..................................................

.......................................................

............................................

.................................................................

....................................

... .

............................................................

...................................................

.....................................................

..........

.....................................................

..................................................................

. ..............................................

.....................................................

2. 6.InstallatiosaOfARecordingUnitQrProgrammingTerminal

2. 7. Powering Up

2. 8. Power Failure

2. 9. Ground Start Installation Testing

3. INITIALIZATION

..........................................

.............................................................

..............................................

.,...............,....................... . . . . . . . . . . . . . . . . . 1.15

.......................

. ...........

. ...............

._ ................

PAGE

1.3

1.4

1.5

1.6

1.7

1.8

1.9

1.10

1.12

1.13

1.14

3. 1. Initialization From A DTMF Telephone

3. 2. Effects Of Initialization

3.3. WakingUptheController..

APPENDIX 1

................................................................

HARDWARE SPECIFICATIONS

ORDERING INFORMATION

.....................................................

..... mP,.

.................................................

0.00.00.**90a*00.0..a...............

........................................

PAVCall Controller ............................................................

PAV Chaining Call Controller

Other Components

INDEX

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

..............................................................

FCC INTERCONNECTION REQUIREMENTS

......................................................

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

..D...*.*OODD. 1.19

. . . . . . . ..*..........

. . . . . .

1.15

1.16

1.17

1.19

1.20

1.21

PAGE 1.2

PAV

SECTION 8350-345012-NA

ISSUE 1, JUNE 1988

_

1, INTROlXJCTION

1. 1. General

The SMART- 1 Telephone Controller is a simple, compact and versatile telephone controller providing:

Versatile Programming Four, or two line, or one line capacity Automatic Route Selection (ARS) Speed Call capacity of either 100, or 1000 Handles Loop Start Or Ground Start Telephone Lines Off-Hook Redial Remote Maintenance And Programming Compatible With Rotary Or DTMP Telephones and Telephone Offices Battery Back-up Of Customer’s Memory Separate Program Access Code To Allow Customer Speed Call Update/Maintenance Progress Tones Available For Call And Route Progress Programmable For Account Code Change On Route Change Compliance with FCC Parts 68 and 15 Separate program entry to allow customer update and maintenance of PAV lists Progress tones programmable on a route by route basis Useable with Centrex Lines Useable behind a PBX/PABX Hot Line operation

It can be installed and programmed easily from either a DTMP device, or a terminal, and is typically installed as a serial device between:

l

A Central Office

SUBSCRIBER

SIDE

l

The user’s telephone equipment (PBX/key system) and the C.O. trunk,

(C. 0.) trunk and the user’s telephone equipment,

n

PAV

PAGE 1.3

ISSUE 1, JUNE 1988

l

The user’s telephone and

SUBSCRIBER

SIDE

1

0

INTRODUCTION

the user’s PBXkey system.

SECTION 8350-34%012-NA

The Controller provides easy access (regular dialing patterns) to the local telephone office and to Other Common Carriers (OCCs). The purpose of the Controller is to set up a call similar to the normal dialed call. The Controller can then add the access number and authorizatiow code as required for call completion. You can program the Controller to access a number based on regular dialing patterns, or use speed call for rapid access. You can also program the unit to route or restrict calls based on digits dialed by the user. Regardless of the dialing patterns you program, a user does not hear any unusual dialing patterns and is informed of the progress by a tone at the end of routing (unless you program the Controller to act otherwise).

. . .

The product, on .default, is in a cut through state and can be changed by one parameter (x23T).

.

In addition, the Controller, allows you to tailor its telephone line parameters for both the subscriber’s telephone equipment and the Central Office (C.O.) such as loop or ground start, and Dual Tone Multi Frequency (DTMF), or rotary dial. This allows you to meet most situations or user requirements.

1.

2, Programming Devices

The Controller can be programmed from either:

a DTMF telephone

or a terminal.

PAGE 1.4

PAV

SECTION

8350-345012-NA

ISSUE

1,

JUNE

1988

1. INTRODUCTION

1. 3. Positive Account Code Verification

The Controller can be programmed to require an Account Code before allowing a call. These Account Codes can be assigned to each individual person using the telephone lines

connected to the Controller. These Account Codes can vary according to the route used as selected by the Controller. In addition, the Account Codes will appear on any Call Detail Records (CDR) output by the Controller through its RS-232 port. These records are valuable when determining billing information, call cost analysis or traffic patterns.

If you wish to assign Account Codes that can be verified to persons using the the tele-

phone lines connected’to the Contrcller, you will want to configure the unit as a Control-

ler with Positive Account Code Verification (PAV). For call screening/toll control purposes this will limit ike Verifiable Account Codes.

you

to one set of tables (Primary). The Alternate tables are used for

_.

Should you not require Positive Account Code Verification you should configure the

as a Controller without PAV. For more information on the PAV Controller see POSlTMZ

‘I-IONS in MANUAL 2.

ACCOUNT

.

CODE

unit

OP-

PAV

PAGE 1.5

ISSUE 1,

JUNE 1988

1. 4. Chaining

SECTION 835&I-345-012-NA

1. INTRODU~ON’

This feature allows multiple Controllers to be “chained” through their M-232

port via

cabling supplied with each unit This feature provides two distinct functions:

1. The units which are chained together via their IS-232 ports (cabhng supplied) may be addressed remotely or %ocally with DTMF instruments which can access any port om a Controller in a chain. From that access point, any combination of units within the set may be programmed with DTMF signals. A recommended method of access might be either a DTMF instrument itself, or a “Tandem” (see MANUAL 4) access from a remote location.

2. With the

addition of an outionai cable, a printing device may be connected to the chain. This allows the collection of call records from all units in the chain, to be output to one printing device without the need for a data concentrator or multiplexer.

The call details records of the units within the chained set will be output one at a time at the printing .device. Programming from this device through the gwtional printer chaining cable is not supported. For further information see MANUAL 3. ‘.

QmTONAL Rs-532

CABLE FOR PRIMTER

OR RRCORD6NG

JACX

2

PLUG

PAGE 1.6

PAV

SECTION

8350-34%OlZ-NA

BASIC HARDWARE INSTALLATION

2

l

2. 1. DESCRIPTION

2. 1. 1. Mechanical Description

ISSUE 1, JUNE 1988

The Controller (Figure 1.1 ) consists of a plastic case, enclosed circuitry and an outboard

.*-.

power supply.

. .

2. 1. 2. Electrical Description

Controller electrical characteristics are provided in Figure 1.1

POWER SUPPLY

.

DIMENSIONS: 1.38 x 7.63 x 10.6 inches

MOUNTING:

Flush or Right Angle Wall Mount, Table Top

Note: The above illustration and the rest of this manual line unit. Your unit may be: one, two or four lines. In the

CONNECTIONS: Standard RJ3 1X

shows the Controller as a four

programming and installatjon

you should disregard programming for lines that you do not

PAV

With one FemaleRS-232 and Connector for

have.

PAGE 1.7

ISSUE 1, JUNE 1988 SECTION 8350~34501%NA

2, BASIC lE!IMtDWARE INSTAlYLA~ON

2. 2. General Mounting

Since you are reading this part of the Installation Section, it is assumed that you have unpacked the Controller. At this point, you are ready to proceed with the installation.

Before proceeding ensure you have:

oA place to mount the Controller right side up (Figure 1.2 ), on a suitable backboard

(Figure 1.3 ). o A screwdriver and wrench or pliers for the mounting hardware. @ Access to power, a ground, and telephone lines for the Controller (connected to RI31

blocks).

You must provide a single phase power receptacle with the following recommendations:

@ 103.5 - 126.5 VAC, 60 Hz fused and capable of delivering 350 mA per unit installed. QJ The power receptacle should be wired and fused independently from all other recepta-

cles that are not controller related.

A warning tag should be attached to circuit breaker type fuses to prevent unauthorized

manual operations.

.

@ The power receptacle should not be controlled by a switch. @ The live and neutral conductors at the receptacle should be

respective connections.

@ The power receptacle must be a 3-wire type, with the ground

wired to their proper

.

wire connected. to the.

ground of the electrical system.

@ The receptacle location should be selected to prevent accidental removal of the power

cord.

@ The receptacle should be easily accessible for the removal of the plug for mainte-

nance.

Syfficient space around the units, especially the. cable side, should be left for cabling.

This 1s very important if you intend to use chaining. You should also mark all cables as

to

their identity as this will ease troubleshooting problems..

Plgure I.2 Mounting Position

PAGE 1.8

THIS WAY

NOT

THT,C WAY

PAV

SECTION 8350-345-012-NA

ISSUE 1, JUNE 1988

2. BASIC HARDWARE INSTALLATION

For information on installing chaining see MANUAL 3. The Controller can be mounted in one of two ways as shown in Figure 1.3 using the

mounting. bracket shown in Figure 1.4 .

Figure 1.3

Mounting

WALL MOUNT BRACKET

RIGHT ANGLE OPTION

(PN 8350-017) R

WALL MOUNTEDUNIT

STANDARD FLUSH MOUNT

2. 3. Wall Mounting Bracket

Either mounting bracket has two wood screws and two holes in it to facilitate mounting. You should ensure that you have a solid surface such as l/2 inches (1.27 cm) plywood of

sufficient size to mount the unit.

Figure 1.4

FLUSH MOUNT BRACKET

Mounting

Brackets

RIGHT ANGLE BRACKET

MOUNTING PLUGS

MOUNTING

SCREWS FOR

BRACKET

2. 4. Ground

You must provide a good proven ground and wire as shown in Figure 1.5 . You should also ensure that all equipment (recording devices, printers, etc.) are grounded at the same point.

PAV

PAGE 1.9

ISSUE 1, JUNE 1988

2.

BASIC HARDWARE INSTALLATION

SECTION 8350-345012-NA

Figure

1.5 Ground Wisisg

2. 5. Telephone Connections

The telephone connections should be made at the distribution block on your side of the

telephone protection units, following established procedures and techniques (Figure 1.6 ).

Tylxcally, vhen you connect to the modular jacks in your building you will be on the

protected sfde of the telephone connections (if you are not sure, you should check).

Fngure 1.6 illustrates the USOC RJ3lX Connector and cable assembly as used by the

Controller. The FIGURE also illustrates a typical distribution block set up. Note: the cemter bridging clips are not inserted on the station block. This means that the Controller acts as a connector between the left and right connection points on the Station Block in

Figure 1.6

If you wire the Controller per Figure 1.6 it will when programmed, physically route calls

through it, to the C.O.. This is done transnarentlv to the user, but all digits (whether

DTI@ or rotary) dialed by the user can be &zreened and

the user from the line when the user goes

D

routed. This is done by splitting

off-hook.

co.

SIDE

Once enough digits have been screened, the Controller decides the routing and dialing

patterns. Then the Controller outputs the proper dialing sequence to the CO..

SUBSCRIBER

.

Once the digits have been sent to the C.O. the caller will be connected to the C.O..

PAGE

1.10

PAV

SECTION 8350-34%012-NA

2.

BASIC HARDWARE INSTmLATION

Figure 1.6 Distribution Wtig

ISSUE 1, JUNE

1988

MDF

CENTRAL OFFICE

DEMARC

T

(TIP)

NOTE 1: NORMALLY THERE ARE BRIDGE CLIPS CONNECTING T TO ST AND R TO SR. WHEN YOU INSTALL THE UNIT YOU MUST REMOVE THEM

’

SPL&YPE

STATION BLOCK

(N&E

1)

CUSTOMER

TELEPHONE

EQUIPMENT

= (TIP)

NOTE 2: THE COLORS SHOWN IN THE RJ3lX OR CA3lA BLOCK REFER TO THE WIRES IN THE RJ31X OR CA31A CABLE WHERE: R=RED CR = GREEN

BK = BLACK Y =YELLOW ,

PAV

PAGE.

1.11

ISSUE 1. JUNE 1988

SECTION 8350-34%01%NA

2, BASIC HARDWiiItE INSTALLATION

2. 6. Installation Of A Resording Unit Or Programning Terminal

h

order to program the Call Controller with a terminal you must connect 8 termiflal to the Call Controller’s RS-232. The terminal must comply with the requirements outlined in Figure 1.7 D

Note: If you are using DTMF Chaining you can not

use.

this

technique. Proceed to IMAW

lL4.L 3, for the proper method to connect a recording unit. Later, you may want to connect a recording device for Call Detail Recording (CDR). If the

CDR information is considered valuable, it is recommended that the recording device and the Call Controller have a safe (protected) source of AC power in case of commercial power failure.

Figure 1.7 RS-232 Specifications

TERMINAL SPECIHCA’XTONS

= 8 with

Bit 8 Sense = Space

W-232 CONNECTOR

l-stop bit

PAGE 1.12

PAV

SECTION 8350-345012-NA

BASIC HARDWARE INSTALLATION

2

l

2. 7. Powering Up

ISSUE 1, JUNE 1988

To power up’ the Controller simply plug it in as shown in Figure I.8

.

Figure 1.8 Powering Up

TO 115 VAC SOCKET

POWER SUPPLY

2. 8. Power Failure

Should a power failure occur that disables the Controller (or the Controller fails) the user’s telephone will be directly connected to the CO. line. This means that the user will still have access to the telephone network, but the Controller will not screen or route calls.

SUBSCRIBER

C.O.

SIDE

PAV

PAGE 1.13

ISSUE

1.

J?JNE 1988

2,

BASIC lilAlXDW= INSTALIATION

SECTION 8350-345-012-NA

2. 9. Ground Start Installation Testing

If you have connected your Controller to a ground start trunk, you should perform the test

illustrated in Figure 1.9 S If your wiring is correct you should hear a tone when you take the telephone receiver off-hook. If you don’t hear a tone, try reversing the tip and ring on the C.0. side of the RJ31 block.

Figure 1.9 Ground Start Testing

PAGE 1.14

1_

To

SMART-1

TRUNK CONN&TOR

PAV

SECTION 8350-345-01%NA

ISSUE 1, JUNE 1988

3. INITIALIZATION

Before performing any further installation you should power the controller(s) up for 24 hours to

allow the back-up batteries to charge filly.

:

In~i~~~z

be a

program the Con?oiler the first time or YOU wish to reset the Controller to its

ueq you

must inmallze the unit. This can be done from a DTMF telephone

only.

3. 1. Initialization From A DTMF Telephone

1.

Connect a DTMF instrument to the subscriber side

Controller). Do not open the Controller as this will void the w&anty. ,Th&e zrtAy with battery, .or simulated C.O. trunk, present on the C.O. side of

.

SUBSCRIBER

2.

With the

power to the

Controller

disconnected, go o&hook.

on the DTMF set you will hear a tone in the earpiece of the handset. the Controller. When the power is first applied, there will be a click from the Controller as it disconnects (splits) you from the C.O. side.

of the block (Tin and Ring leads of the

must be a the RJ31X

n

While

holding down

Connect the ljower

the * key

to

3.

Continue to hold the *

ler (See

4.

Release the *

Note 1).

key. The unit should respond immediately with a short tone E from the

key for 10 seconds or more after applying power to the Control-

handset receiver. If a single tone is not heard, return to Step 2 above and start over. The tone burst indicates that the Controller is initialized and remains in programming. mode.

Dial 942 903 and two EE

bursts of tone will be heard indicating that default data has

&zf;$ed. It also indicates that it is still in the programming mode and awaiting a

.

Idling in programming mode for more than two minutes will automatically exit programming mode. There will be three warning tones after 60 seconds of no activity in programming.

5. Go On-Hook

going on hook,

Note 1:

ustng the #O* sequence ) AND IF YOU HEAR reorder tone from the C.O., or customer equipment, the telephone may be on the wrong side of the telephone block. Check your connections

per

When you press * key on the telephone (connected to the Controller for programming

Figure 1.6

and programming will be exited. To exit programming mode’ without

dial 999.

.

PAV

PAGE 1.15

ISSUE 1, JUNE 1988

SECTION 8350-345012-NA

3. INITIALIZATION

3. 2. Effects Of Initialization

When you have initialized the Controller all dialing will be passed straight through it, to the CC.. The Controller will not attempt to analyze, route or screen calls.

3. 3.

After initializing, you must wakeup the Controller. You murt be in programming mode to w&-up the Controller. If you are not in programmin

from a terminal a <CR> to enter programming mode. Waking up the Controller for all

,trunks (while in programming), can be done by dialing 5238. This causes the Controller

to:

Waking Up the Controller

g mode you should enter # 0

will be heard by the user, when the user makes a call.

E

*A o Only respond to the programming command of # 0 % from a DTMF telephone or a

carriage return (<CR>) from a terminal. e Set all trunks to loop start, DTMF 8 Route all no-n 1 + (local) calls go via DDD @ Route all 911, f-411, l-555, l-area code-555, l-800 calls go via DDD Q Route all other l+ (long distance) calls go via CCC

e Route all local calls after the first digit is dialed e Route all l+ calls after fourth digit dialed.

* ,

or

FOR ADDITIONAL PROGRAMM@=G

LvPROCEED TO ikXANUAL 2~

PAGE 1.16

FOR C-G INSTALLATION AND

PROGRAMMING

ePROCEED TO MANUAL 3-a

PAV

SECTION 8350-345-012-NA

ISSUE 1, JUNE 1988

APPENDIX 1

TABLE Al-l

HARDWARE SPECIFICATIONS

SPECIFICATION

FCC RINGER EOUIVALENCE IDLE LINE. LOOP START

RINGER IMPEDANCE:

15 - 60 HZ, 70 -1lOVAC

20 - 3500 HZ, 10 V

RINGING SENS~TWITYZI~ - 60 HZ LEAKAGE:

TIP TO RING, 1OOV TIP TO EARTH, 1OOV

OFF-HOOK CURRENT

IDLE LINE. GROUND START

SENSING RESISTANCE: Tip to earth OPBN CIRCUIT VOLTAGE: to GROUNDING VOLTAGE TIME TO RECOGNIZE TIP-GROUND

Tip Ring

MIN. TYP. MAX. UNITS

.7

B

10 1

40

20 20

15

36 40

-22 -25

-5 10

0 +lO VOLTS

20 K n

MQ

VOLTS

Ma Ma

80 MA

45 K n

-28 VOLTS

150 MS

RESISTANCE: Sending Ring-Ground

BATTERY FEED

OPEN CIRCUIT VOLTAGE FEED RESISTANCE

BALANCE:

DC

SHORT CIRCUIT CURRENT

TERMINATION

RESISTANCE:

mm Loss: 600 OHMS, 20 MA

OPERATING CURRENT

PAV

DC, 20 MA DC, 40 MA 200 AC, 300 - 3000HZ 550 600

n/a

22

550 600

36

200

20

13

24 26 VOLTS

40

26 DB

650 n

DB

50

300 sz 300 n 650 R

80 MA

MA

PAGE 1.17

ISSUE 1, JUNE 1988

SECTION 8350-345-012-NA

APPENDIX 1

TBLE Al-l

I-XARDWmE

DIAL TONE

CO FEED: Gain 300 Hz

DTMF .RECElVER

LEVEL LEVEL DIFFERENCE FREQUENCY: To receive

DURATION TIME BETWEEN TONES

ROTARY RECEIVElR M&E

MAKE DURATION

BREAK

BREAK DURATION RATE

IMPEDANCE

To not receive

SPECIFICATIONS

20 7

100

20

‘MS

PPS

DTMF SENDER

LEVEL -8 -6 -3 DBM j FREQUENCY DUIWTION (PROGRAMMABLE) 40 60 130 MS

-1.3

+1.3

%

ROTARY SENDER

TIMING (Programmable) TIMING (60/40): Make

Break

RATE (at 60/40) INTERDIGIT PAUSE (Programmable)

30120 60140 60140 MS/MS

35 45 MS 5s 65 MS

9.9 10 10.1 PPS

400 800 1300 MS

OPERATING RANGE

Ac

SUPPLY

TIZMPERAW

mw

ALLOWABLE VOLTAGE

(Connected to any point)

With reference to 600 CI termination

103.5 117.0 126.5 VAC 0 40 “C 0 85 %

300 VOLTS

PAGE 1.18

PAV

SECTION

8350-345-012-NA

ISSUE

1,

JUNE

1988

APPENDIX 1

TABLE Al-2

ORDERING INFORMATION

The Controller is available as a single or dual or four line unit, complete with power supply, cabling; documentation and can be ordered under the following part numbers:

PAV

The Call Controller Cables can be ordered as:.

Call Controller documentation is: -_

Call Controller

For U.S. applications: SMART-1 Call Controller (four line unit) SMART-l Call Controller (two line unit) SMART-l Call Controller (one line unit) For Canadian applications:

SMART-1 Call Controller (four line unit) SMART-l Call Controller (two line unit) SMART-l Call Controller (one line unit)

Chaining Call Controller

For U.S. applications: SMART-l Call Controller (four line unit)

SMART-l Call Controller (two line unit) SMART-l Call Controller (one line unit)

For Canadian applications:

SMART-l Call Controller (four line unit) SMART-l Call Controller (two line unit) SMART-l Call Controller .(one line unit)

SMART-l Call Controller Chain Cable SMART-l Call Controller Chaining Printer Cable

Hardware Installation

General Programming Guide Chaining Installation and Programming

Technical Guide

8350-005 8350-006 8350-003-PAVAXX

8350-005-CDN 8350-006-CDN 8350-003-PAVCXX

8350-OOl-CHNAXX 8350-002-CHNAXX 8350-003-CHNAXX

8350-OOl-CHNCXX 8350-002-CHNCXX 8350-003-CHNCXX

8350-026 8350-027

8350-345-012-NA 8350-345-013-NA 8350-345-014-NA 8350-345-o 15-NA

Other Components

You can order the- following components:

Wall Mount Bracket Right Angle Mounting Bracket Power Pack RJ31X Cable

PAV

8350-010

8350-017

8350-O 12

8350-013

PAGE

1.19

ISSUE 1, JUNE 1988

C

Chaining, 1.6

SECTION 8350-34%012-NA

>

Electrical,

FCC,

HEED SERVICE, 1.1

Ground Start Testing, 1.14

1.21

1.7,

1.8

H

HARDWARE SPECIFICATIONS, 1.17

I

Installation of a Recording Unit, 1.12

Mechanical Description. 1.7 Electrical Description, 1.7

0

ORDERING INFORMATION; 1.19

Positive Account Code Verification, 1.5 Power Failure. See Power Up Power Up, 1.13

PAGE 1.20

PAV

SECTION 8350-345012-NA

ISSUE

1, JUNE 1988

FCC

This asuipmant hu been approved by the Federal Communications Cornmiss’

network when

section is applicable to telephone intersottnection in the United States. Prior to interconnection of this equipment. the local teiephotte company is to be notif3edt Inform tits company that you have

FCC-registered equipment that you wish to Connect to their trunks. Give them the

l

The

l

The

l

The FCC registration number for the SMART - 1 Call Controller is EMP

l

The FCC Ringer

l

The connector jacks are BJ31X.

connected directly to the telephone lines through the standard connection cabling provided with the unit. This

telephone number of the line

equipment

INTERCONNECFION

that you will

number being

Equivalence Number (BEN) is 0.7B,

connected is

connect the unit

a MITEL INC. model SMART - 1 Call Controller,

REQUIREMEmS

ton (FCC) es not being harmful to the telephone

foIlowing information:

to,

46K-72059-L&E.

CONNECTION LXMITATIONS

Due to the

to be used on standard-device telephone lines. If there are any questions about the telephone line, such as how many pieces of equipment may be connected to it, the telephone company will provide this information upon

FCC Part

68 Rule,

no

connection can be made to party lines and to coin telephone service. This unit is designed

request.

NETWORK CHANGES

The telephone company may make changes to its communication service: such changes may include the change

circuits,

official notification. so that the operation of the Call Controller service will not be interrupted.

changes in

opwatiod

characteristics of its trunks, etc. Before doing this, however, the company shall provide

MAINTENANCE LIMITATIONS

of

tNI&

This equipment has been registered with the FCC for direct connection to the telephonu network. Under the FCC program, the user is restricted from making any changes or repairs and from performing any maintenance operations other than those specifically included in this document.

There are no No cabiing or wiring changes within the unit are permitted by the

to be used

Power supply components and cabling are only to be changed or maintained by MITEL INC. or by an authorized agent of MITEL INC.

user

repairable parts within the unit. It is sealed against user maintenance. If opened ail warranties are voided.

user.

Plug-ended cables,

for all external connections between the unit and the unit and the telephone interface jack.

as

detailed in this

document, are

TROUBLE CORRECTIONS

For all malfunctions. appropriate field service is provided by MITEL INC. or its authorized agents.

DISCONNECTION

If ever

it is decided to

telephone company of this change

permanently disconnect the SMART -

1 Gail Controller from

the present line. please notify the

PAV

PAGE 1.21

. . . . . . .._ _ __-..

;-,-.

ISSUE 2,

AUGUST 1988

SECTION 8350-~3%S-O13-F&%~

SMART-1

SMAJXT-1 CALL CONTROLLER

,..:.

,

MAN&J&L2

i.

.

GENERAL PROGRAMMING GUIDE

@ Copyright 19S8 MlTEL INC. All rights rcscrved.

@ Regisvxcd Trademark

FfMTED m CANADA

of MITEL Corporation

SECTION 8350-345-013rNA

ISSUE 2, AUGUST 1988

HEADING

I. GENERAL

1. 1. About This MANUAL

1. 2. As Outlined In MANUAL 1

1. 3.

Wakeup The Controller

2.

GENERAL NOTES ON PROGRAMMING

Programming With a DTMF Telephone

2. 1. Terminating Variable Length Entries

2. 2. Acknowledgment Tones

2. 3. Typical Resulting Controller Action

2. 4. Terminating A Variable Length Entry

2. 5.

Programming With a Terminal

2. 6.

Changing Terminal Program Security Code

2. 7. Legal and Illegal Entries

2. 8.

TandemMode (942 908).............................

2. 9.

10. Cloning (942 906)

2.

ll.Data Verification(902)

2.

12. Special Functions

2.

SELECTING THE CONTROLLER TYPE

3.

1. Specifying the Unit As A Call Controller Or A PAV Controller

3.

. . . . . . . . . . . . . . . . . . . . . . . . . . .

.......................................................

.....................................................

................................................

....................................................

..........................................

....................................................

...........................................

...............................................

....................................................

.......................................................

...................................................

........................................................

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

............................

.......................................

.........................................

.....................................

.............................

......................

....................

PAGE

2.6

2.7

2.8

2.9

2.10

2.12

SYSTEM WIDE DATA

4.

General

4.

1.

Programming Speed Calls

4.

2..

4.

Defining The Maximum Number Of Speed Calls

3.

4.

Setting up a Speed Call Method 1 Setting up a Speed Call Method 2

4.

5.

4.

6.

To Use A Speed Call Number From a DTMF Phone

4.

7.

To Change the Speed Call So It Can Be Accessed From a Rotary Dial Phone

4.

8.

If You Wish To Delete The Old Speed Call Access Code

4.

9.

To Use The New Number From a Rotary Dial Phone

10. Re-Order Tone Supplied By the Controller

4.

11. Trunks To Be Monitored For Call Detail Recording

4.

12.RS-232 Baud Rate .......................................................

13. Nulls After A Carriage Return

4.

14. Print Out Incoming Calls

4.

15. Print Format For CDR

16. RoutetoMonitorfosCDR

4.

17. Route Progress Tone Length

4.

..................................................................

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

...................................................

...................

...........................................

............................

........................

............................

...................................

............................

...............................................

..................................................

....................................................

................................................

...............................................

I. ..........

.......

0 0 0 .

2.13

2.15

2.16

2.17

PAGE - 2.2

PAV

ISSUE 2. AUGUST 1988

SECTION 8350;345-013~NA

HEADING

5. LINE AND TRUNK OPTIONS

5. 1. General

5. 2. Type Of Dialing And Trunk

5. 3. Rotary Dialing Rates

5.

4. DTMF Dialing Rates

5. 5. ‘On Hook Time

5. 6. Flash Allowed Time

5. 7. Time Between Trunk Release And Next Attempt to Connect.

5. 8. Ground Start Attempts

5. 9.GroundStartAttemptTimer..

5. 10. Off-Hook Digit Refusal Time

5. 11.

5. 12. Interdigit Time Out Subscriber Side

5. 13. Interdigit Time Out On 0+ Calls

5. 14. Interdigit Time Out On Ol+ Calls

5. 15. Rotary Interdigit Pause On Calls On Outgoing Dialing

5. 16. Off-HookTone

5. 17. Incoming Call Detection

5. 18. Controller Operation On Off-Hook

5. 19. Specify Default Route

5.20. SpecifyTheDigitForCentrexAccess

5. 21. Centrex Enable/Disable

5. 22. Time To Auto-Answer

5. 23. Wait For Security Code Timer

5. 24. Incorrect/Failed Security Code Trunk Lockout Timer

5. 25. Off-Hook Recognition Timer

5. 26. Tip Ground Application Recognition Timer

5. 27. Digit Recognition On Outgoing Calls

5. 28. Digit Recognition On Incoming Calls

5. 29. Tip Ground Removal Timer

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.................................................................

................................................

.......................................................

..............................................................

.......................................................

.....................................................

..............................................

...............................................

User DialTone

..........................................................

............................................

...........................................

..........................................................

............................

......................................................

...................

.....................................................

..............................................

...............................................

................................................

..................

..........................................

........................................

.........................................

. . . . . . . . . . . . . . . . . . . . . . . . . .

...........................

!

...............................

...........................

...................................

.....................

:: .....................

.:

.....................

PAGE

2.18

2.19

2.20

2.21

2.22

2.23

2.24

2.25

2.26

2.27

6. PRIMARY SEARCH TABLES

6. 1. General

6. 2. Primary Search Tables

6. 3. Warning

6. 4. Digits In A Table

6. 5. Default Data

6. 6. Search Tables 801

6. 7. Search Tables 803

6. 8. Search Tables 804

6. 9. Search Tables 807

6. 10. Search Tables 808

PAV

..........................

..............

..........................

..................

......................

.................

................

......................................

.......................................

...........................

......................................

..........

.

2.28

2.31

2.32

PAGE, - 2.3

SECTION 83§0-34%OIJ-NA

ISSUE 2, AUGUST 1988

HEADING

6. 11. SearchTables 810

6. 12.

6. 13. Special Note

6. 14. Warning.............................~

.O..e........................

Search

Tables

.......................................................

811

............................................................

7. COMMON OPTION DATA. o a s e o 0 0 a e o 0 .

7.1.UserAreaCode

7. 2. Machine Identifier

7. 3. Auto-Answer Security Code

7. 4. Terminal Program Security Code

..........................................................

........................................................

................................................

.............................................

8. ROUTE PARAMETER PROGRAMMING

General

8. 1. Primary And Alternate Routes

8. 2. Primary And Alternate Destination Number Format

8. 3. Route Progress Tones

8. 4. NumberofAccountCodeDigits

8. 5. Account Code Entry Inter-Digit Timer

8. 6.

AccountCodeType .....................

8. 7. Action on Call Failure

8. 8. Account Code Warning Tones

8. 9.

8. 10. Account Code Confirmation And Reroute Tones

.

.................................................................

...............................................

......................................................

...............................................

........................................

.....................................................

...............................................

. . . . . . . . ..e.*..*.*....o..e...

..................................

0~.~.0~..~~00~0~0~0~~~~~~~~ ~

..o....oo.i....e.........*a.

.............................

.

. ............................

....

. . . _. . . . . . . . . . . . . . . . . . . . . . . . . _ .

PAGE

2.32

2.33

2.34

2.35

2.36

2.37

2.38

2.39

2.40

9. CALL CONTROL DATA ENTRY

General .................................................................

9.

1.

9. 2.

. 9. 3.

9. 4.

9. 5.

9. 6.

9. 7.

9. 8.

9. 9.

Route Strings.. Access Control Sequences (6RS) A and B Name Of Route

Access Number For OCC Telephone Network

Authorization Number .....................................................

Dummy AccountCode

Centrex Number . . . . . . . . . . . . . . . ..~.....~.....~............................ 2.45

Dial

............................................................

Tone

Timers ...............

...........................................................

......................................................

0~~00~~000~00000.~....~.~~~.~.~~.~~~

.............................................

10. POSITIVE ACCOUNT CODE ORIONS o s s

10. 1. Description ................................

10. 2. Specifying the Unit As A Controller Or PAV

10. 3. Number Of Account Codes

10. 4. PAV List Maintenance Code

10. 5. Action Digits

10. 6. String Data

10. 7. Programming Positive Account Codes

...............................

.................................

...................

...........

.

.................................

..................................

.....................

............................

.....

............................

............................ 2.46

............................ 2.47

............................

.............

..e.

..r........i ...

2.$%

2.41

2.43

2.44

2.45

2.46

2.48

PAGE - 2.4

PAV

ISSUE 2, AUGUST 1988

SECTION 8350-345-013-NA

HEADING

..........................................................

APPENDIX 1 - SYSTEM INFORMATION

Al. 1

Al, 2 Al. 3 MITEL Format Al. 4 SMARTFormat

GENERAL

Print Format

APPENDIX 2 - SITE INFORMATION

CONTROLLERSITE FORM

SEARCH TABLE SEARCH TABLE FORM

SPEEDCALL

Setting up a Speed Call Method 1

Setting up a Speed Call Method 2 SPEED CALL FORM

POSITIVE ACCOUNT CODE Programming Positive Account Codes

POSITIVE ACCOUNT CODE FORM

..............................................................

.............................................................

...........................................................

..........................................................

..................................

..................................................... 2.54

.............................................................. 2.56

........................................................

....................................................................

.................................................

....................................................

...........................................................

....................................................

...............................................

..............................

PAGE

2.50

2.53

2.57

2.58

2.59

2.60

2.61

INDEX

.............................................................

2.62

PAV

PAGE - 2.5

SECTION 8350-345013-NA

ISSUE 2, AUGUST 1988

1. GENERAL

1. 1. About This MANUAL

This manual shows the Controller as a four line unit. Your unit may be one, two or four

lines. While programming you should disregard programming for lines that you do not have.

1. 2. As Outlined In MANUAL 1

In order to program the Controller:

You must have powered up the unit for

at least 24 hours to charge the memory battery.

You must have initialized the unit if this is an initial installation You must have either a terminal, or a DTMF telephone-.connected to the Controller. You must have C.O. trunk with battery present, or a simulated CO.. trunk connected to

the line you are programming the Controller with (this is not required if you are using

a terminal)

D

1. 3. Wakeup The Controller

After initializing, if you did not do so in MANLJAL 1, you must wakeup the Controller.

You mwf be in paagramnsirog m&e %o mode you should enter # 0 * s or from a terminal a xCfQ> to enter programming mode.

To wakeup

all

the lines on the Controller:

(see also page 2.23) parameter see below:

REGISTER X23

ENTER I FOR ENTER 2 FOR

ENTER 3 FOR ENTER 4 FOR ENTER 5 FOR

LINE 1 + 23T

LINE 2 + 23T

LINE 3 + 23T

LINE 4 + 23T

ALL

+ 23T

wakeup

I

T = 0 IMMEDIATELY DIAL

ROUTE (HOT LINE OPERATION) SEE

X24T SEE PAGE 2.24 T = 8 WAIT FOR DIGITS AND SCREEN

AND ACT ON THEM AS PROGRAMMED T = 9 CUT THROUGH; NO SCREENING,

ROUTING, ETC

the Controller. If you are not in programming

dial 5238.

For further information on the X23

DESCRIPTION

9

Controller functions at this time are as follows:

l

A .‘ will be heard by a user, when the user goes off-hook.

l

All trunks loop start, DTMF.

l

The security access code is # 0 * , or from a terminal a <CR>.

l

All non 1 + (local) calls go via DDD.

l

911, l-411, l-555, l-area code-555, l-800 calls go via DDD.

l

All other l+ (long distance) calls go via OCC.

l

All local calls go directly after the first digit is dialed.

8 All l+ calls go after fourth digit dialed.

PAGE - 3.6

PAV

ISSUE 2, AUGUST 1988

SECTION 8350-345013-NA

2. GENERAL NOTES ON PROGRAMMING

2. 1. Programming With a DTMF Telephone

Programming can be done using DTMF tones. The default programming code is If your situation does not allow the entry of ## (for example: behind a PBX that will not pass the #, or * to the Controller) you should change the programming code before

installing it. To exit programming, hang-up (go on-hook), or idle for more than 2 min-

utes while in programming mode.

2. 2. Terminating Variable Length Entries

To terminate a variable length entry (e.g. Speed Call, Account Codes,,6RX strings, etc.) use ##. If your situation does not allow the entry of ## (For example: behind a PBX that will not pass the ## to the Controller) there is an automatic timeout on variable length

information. The entry will be made automatically for you if you do not enter the ##

within the time specified by the inter-digit timer

(X11

by default 6 seconds. See page

2.22).

2. 3. Acknowledgment Tones

While programming the Controller, with a telephone, you will receive audible indications

as to correct entries, incorrect entries and programming timeouts. In general, after each correct entry, the Controller will respond with a double tone.

# 0 *.

If

You Hear

means the command you have entered has been recognized as legal (correct), i.e.

-s

J-

you entered # 0 *.

If You Hear

means the entry you have made has been accepted. This occurs after a parameter

JJ

11

has all the digits it needs to program it, or you entered ## on a variable length parameter

indicating completion of the entry.

,

For example: If you dial 100 you will hear

If You Hear

J-J-J

J-u-

will be heard, should you idle in the programming mode for more than sixty

then dial 2 and you will hear

J-

J-J-

seconds. After two minutes of idling, you will be automatically logged out of program-

ming mode.

If You Hear

J-J-J-J-( >

J-J-J-J-

long means you have made an incorrect programming entry. Note: In the event of an illegal entry, wait for the tones to stop and then try again. data was accepted by the Controller for that entry.

.

No

PAV

PAGE - 2.7

SECTION 8350-345013-NA

ISSUE 2, AUGUST 1988

2. GENERAL NOTES ON PROGRAMMING

Example

1IAL HEAR

942 903

500

J-

622

ar

DIAL

0

OR 1

OR2

OR3

USER’S AREA

CUSTOMER’S

AUTHORIZATION

CODE

I

DIAL

##

HEAR

I

J-J

TO TELL THE CONTROLLER:

LOo;;CESS PROGRAMMING

I

ERASE ALL PREVIOUSLY ENTERED NON-DEFAULT PROGRAMMING DATA AND RELOAD DEFAULT DATA

LOOP START, ROTARY DIAL

GROUND START, ROTARY DIAI

TURN ON OFF-HOOK TONE

IJJ-I

DIALED BEFORE SENDING TO

USERS AREA CODE - 3 DIGITS

USUALLY A 3 TO 10 DIGIT

AUTHORIZATION CODE

To exit programming, hang-up (go on-hook).

2. 4.

Typical Resulting Controller Action

When the user dials a destination number the Controller will (due to the 625 Control Sequence see page 2.41):

Detect dial tone. Dial the OCC Access Number (621). Detect dial tone from the OCC. Dial the Authorization Code (622). Dial the Destination Number. Connect the Caller to the line.

PAGE - 2.8

Access

PAV

ISSUE 2, AUGUST 1988

SECTION 8350-345-013-NA

2. GENERAL NOTES ON PI~~MAMMING

2. 5. Terminating A Variable Length Entry

Because some commands that you will give to the Controller require variable length infor-

mation (after them) that only you will know, a terminator is required to indicate the end of an entry. Generally this occurs with Speed Call information, 8XX and 6RX parameters.

This terminator is ##. When using a terminal you can substitute the letter A for the * and

B for the #. You can exit programming mode by dialing 999, or idle for more than 2 minutes while in programming mode.

2. 6. Programming With a Terminal

Programming can be done using a terminal (does not apply to Chain Programming, for

Chain Programming see MANUAL 3). The default programming code is <CR> (a car-

riage return). When you enter a carriage return the following screen appears:

,,

.: : . . :. .:.

..: ..:.: .:::

. . .:y::::‘. -pi:

R&tiiw

.I.

1. .; ,::. j ::

.’ :

-RING

:

,....I

PR()G

2. 7. Changing Terminal Program Security Code

MODE

At this time you may wish to change the terminal programming access code by:

..604.

->-,. ‘..

Where MMM is the new programming code and ## is the termination

MMM##:’

indicator. The

DTMI? telephone access (#O*) will not be affected.

2. 8.

Each time you enter a legal command e.g. 005, from a terminal, the

automatlcally space to

I

Legal and Illegal Entries

. aa

t Area for Data fiat You Enter To Be Displayed

Left By Legal Command

the

next entry point waiting for more input. For example:

Controller will

Should you make an illegal entry, you will receive:

> 5 FOLLOWED BY A CARRIAGE RETURN (USED TO CANCEL THE 5 ENTRY)

?5 >

0

indicates an incorrect entrv

PAV

PAGE - 2.9

SECTION 8350-345013-NA

ISSUE 2, AUGUST 1988

2. GENERAL NOTES ON PROGRAMMING

2. 9. Tandem Mode (942 908)

The Controller can be programmed from a remote site by using a personal computer or terminal connected to a Tandem-capable unit. This configuration allows you to dial up and access Controllers in the customer’s premise. Programming is done using DTMF tones supplied by the Controller as instructed by the terminal. For further information see MANUAL 4.

2.

10. Cloning (942 906)

A

.

Controller can be programmed to operate identically to another Controller by using a

method called ‘“Cloning”. One Controller is programmed (referred to as the Master) and

then connected to another Controller you wish to program, using a Cloning cable. For

further information see MANUAL 4.

2. 11. Data Verification (902)

Data Verification is a convenient and fast way to confirm the contents of a Controllers

database. You must use a terminal to use this mode and data will be displayed for each parameter entered. Data Verification does not alter the contents of the Controller’s data-

base. For further information see MANUAE 4.

2. 12. Special Functions

Special Function Commands are commands that allow access to specific data in the Con-

troller. If you are using DTMF Chaining, consult CHAINING PAIWVIETERS

COMMANDS in MANUAL 3 before using these commands, as they are not functional in

a chained access programming session. This is especially true when using 942 903, 942 906, 942 908. There should never be a requirement to use these commands when a Controller is in a Chain. Note: the commands are valid, however, on Chained Controllers as

long as Chain Programming has not.been accessed. You must be in the programming mode to use these commands.

COMMANDS

902

942 903 LOAD DEFAULT DATA. DELETES ALL OTHER

942 904 942 906 ENTER CLONE iMASTER CODE.

907

942 908 ENTER TANDEM MODE

999 EXIT PROGRAMMING MODE

980MMDDHHMM

DATA CONFIRMATION MODE: AFTER EACH 2 OR 3 DIGIT PREFIX THE CONTROLLER WILL DISPLAY PROGRAMMED DATA

EXISTING INFORMATION, RELOADS DEFAULTS CLEAR ALL SEARCH TABLES (801-815, 821-835)

RETURN TO DATA PROGRAMMING MODE FROM DATP CONFIRMATION M[ODE.

REMOTE CONTROLLERS)

SET THE INTERNAL CLOCK WHERE MM = MONTH, DD = DAY, HH = HOURS, MM = MINUTES.

DEFINITION

(FOR PROGRAMMING

AND

PAGE - 2.110

PAV

ISSUE 2, AUGUST 1988

SECTION 8350-345-013~NA

2. GENERAL NOTES ON PROGRAMMING

Figure 2.1 Programming The Controller

000 - 015

ALL 50 X

TO 53X

-l--L

PRIMARY SEARCH

TABLES

LINE/TRUNK OPTIONS

C.O. TYPE, TIMING, ETC.

50X - 53X = ALL LINES

LINE 1 LINE 2 LINE 3 LINE 4

. 10x

1’3”x 2Tpx 3Tfox qT1ox

20x

SPEED CALL

700-799

30x 40x

HOTLINE DEFAULT

ROUTE

DISABLED PASS ALL

DIGITS DIRECTLY M

THROUGH

SYSTEM WIDE OPTIONS

DISABLED

9

PRIMARY ROUTES 55X = ALL ROUTES

15x 25x

ROUTE ROUTE ROWE

1

PRIMARY ROUTES 610 -645

-’

610

613

1 623

35x

2 3 4

1 633 1

t t

DDD 1ST

0

L

occ

1

2ND 3RD

occ occ

45x

ROUTE

t t

2

I

=F=

3-4 5 6 7

SECONDARY ROUTES

w

57X = ALL ROUTES

17x

ROUTE

ALTERNATE ROUTES 650 -685

DDD

1

1ST

occ

27X

ROUTE ROUTE

2

37x

3

2ND 3RD

occ

47x

ROUTE

4

occ

Warning: When programming Dial Plan/Search T’emplates, care should be taken to not affect calls that are dialed for emergency, e:g.

911 calls. After programming a Controller,

check that the operation of emergency dialing has not been adversely affected.

PAV

PAGE - 2.11

SECTION

8350-345013-NA

ISSUE 2, AUGUST 1988

3. SELECTING THE CONTROLLER TYPE

3. 1. Specifying the Unit As A Call Controll& Or A PAV Controller

As

it defaults to a regular Controller when initialized, you must specify the Controller as a PAV Controller if you wish to use it as. a Positive Account Code Verifier. This can be done by setting

011

to 1 as shown below:

REGISTER 011”

ENTER OllT

I

DESCRIPTION 1 DEFAUL’I

T = 0 FOR REGULAR CONTROLLER

OPERATION

T = 1 FOR PAV CONTROLLER

0

PAGE - 2.12

PAV

ISSUE 2, AUGUST 1988

4.

SYSTEM WIDE DATA

4. 1. General

You may want to change System Wide Data, because the default data does not meet your

requirements. For example, all telephone lines are specified as loop start when default data is loaded. If you are using ground start lines, this must be changed.

There is a series of Charts in APPENDIX 2 that will aid you in recordihg the information that you enter.

4. 2. Programming Speed Calls

Speed Calls apply on a SYSTEM wide basis, but access can be restricted. There is a SPEED CALL Chart in APPENDIX 2 that will aid you in recording the speed calls used and the numbers assigned to them.

4. 3. Defining The Maximum Number Of Speed Calls

You can define the maximum number of Speed Call-s by:

SECTION 8350-345013-NA

REGISTER 000 DESCRIF’TION

ENTER

Note: An additional programming change will be necessary if you selected 2 for 1,000

Speed Calls, if the Speed Call trigger is to be recognized by the Primary Search Table and acted on.

1. The information in the 803 register (*#9#9#2) must be deleted by entering

2. A new value must be added to the 804 register as 804 *#9#9#9#2.

3. This changes the Speed Call trigger range from *NN to *NNN. The * can be

4. 4. Setting up a Speed Call Method 1

Speed Call can be programmed in one of two ways. The first is generally done at the time of installation programming and has the following format:

OOOT

803 *#9#9#9.

a different digit if required.

T = 1 FOR T = 2 FOR

100

SPEED

1000

SPEED CALLS MAXIMUM

CALLS

MAXIMUM

DEFAULT

1

7NN(N)DKMM...MM J~=P...PP##

## INDICATES END OF

-f

ENTRY

-r

P IS THE ACCOUNT CODE

PAV

, I

’ ‘INN(N)

IS THE SPEED CALL NUMBER

T

* INDICATES THAT THE NEXT ENTRY BEGINS AN ACCOUNT CODE

MM IS THE PHONE NUMBER

K INDICATES HOW ROUTING WILL BE ACCOMPLISHED

D INDICATES WHICH TRUNK(S) IS TO BE ALLOWED ACCESS

LOCATTON

PAGE - 2.13

SECTION 8350-345OP3-NA

4. SYSTEM WIDE DATA

ISSUE 2, AUGUST 1988

When you

programmed OOOT (see page 2.13), you selected either 100 or 1000 speed calls

available. To program a speed call use one of the formats in the following Chart:

REGISTER (FORMAT)

FOR

100

SPEED CALLS

7NNDKh4M...MM##

OR

7NNDKMM..

FOR

1000

MM * P. .PP##

SPEED CALLS

7NNNDKMh&..MM##

OR

7NNNDKMM...MM* P..PP##

D is

the key that selects the lines to access the call number

FORMAT FOR UP TO 100 ENTRIES. NN IS THE SERVICE CODE TO BE DIALED BY THE SUBSCRIBER AND MM...MM IS THE NUMBER TO WHICH THE CODE IS TRANSLATED

FORMAT’FOR UP TO 1000 ENTRIES. NNN IS THE SERVICE CODE TO BE DIALED BY THE SUBSCRIBER AND MM...MM IS THE NUMBER TO WHICH THE CODE IS TRANSLATED

DEFINITION

MUST BE ENTERED FROM A TERMINAL

K specifies how routing will be accomplished

0 - 7 Force on Route 0 7. 7 8

Use the screening

table to determine routing

9 Dial immediate. no Route # (transoarent)

PP

is an Account Code and is se

the * . The +c and the Account c?

arated from the destination number by

ode are optional.

Enters the information into memory

Speed Call Programming Example 1: Since

the screen 803 *#9#9#2 already exists by

default, up to 100 Speed Calls with the X&N format can be programmed:

Enter 722 085551818## will cause 555-1818 to be dialed out whenever a user dials *22.

Speed Call Programming Example 2:

To program 411 calls to go to l-555-1212 you

must set OOOT to 0002. Then:

Enter 803 411 #2##, sets 411 as a Speed Call trigger digit. Enter 7411 08

15551212## enters the Speed Call digit.

The unit is now set to dial out l-555-1212 whenever 411 is dialed into any trunk.

PAGE - 2.14

PAV

-.

ISSUE 2, AUGUST 1988

SECTION 8350-345-013-NA

4. SYSTEM WIDE DATA

4. 5. Setting up a Speed Call Method 2

Generally, this method of programming Speed Call is used by a user after an installation

is complete. All trunks will have access to the Speed Calls and all calls will be screened because DK as outlined previously is automatically set to 08. By default the user Speed Call programming code is ###.

STEP

DIAL

###

NN(N)

MM... ##

DESCRIPTION IS THE USER SPEED CALL PROGRAMMING CODE IS THE LOCATION 00 THROUGH 99 OR 000 THROUGH

999 IS THE TELPHONE NUMBER TO BE DIALED

ENTERS THE INFORMATION pgAEPE;TEPS 2 - 4 UNTIL ALL NUMBERS ARE

HANG UP TO EXIT. DO NOT DIAL 999

4. 6. To Use A Speed Call Number From a DTMF Phone

1. Dial * NIT(N),

entered at the Speed Call location specified will be dialed out, if it exists. If it does not exist, or the particular trunk being accessed is not allowed access, re-order tone will be supplied to the user.

where NN(N) is the two or three digit location number. The number

4. ‘7. To Change the Speed Call So It Can Be Accessed From a Rotary

Dial Phone

To change the Speed Call Access Code to 1lNN instead of * NN:

I.

Dial # 0 *,

2.

Dial

80411#9#9#2## add new Speed Call access code, which will be 1lNN in this case.

or the current programming access code.

3. Hang-up to exit program mode if done programming.

4. 8. If You Wish To Delete The Old Speed Call Access Code

I. While in programming mode

*N-N.

2. Hang-up to exit program mode if done programming.

Dial

803 e #9#9#9## to delete the old

access code of

4. 9. To Use The New Number From a Rotary Dial Phone

1.

Dial

1lNN where NN is the two digit location number. The number entered at the

Speed Call location specified will be dialed out, if it exists. If it does not exist, or the particular trunk being accessed is not allowed access, re-order tone will be supplied to the user.

PAV

PAGE - 2.15

SECTION 8350-345-013-NA

4. SYSTEM WIDE DATA

4. 10. Re-Order Tone Supplied By the Controller

ISSUE 2, AUGUST 1988

REGISTER 001

ENTER 001 T

WHERE T IS:

0 = 400HZ,

1 = 400

DESCRIPTION DEFAUL’I

INTERRUPTED CONTINUOUS

HZ

AT

180

IPM

0

4. 11. Trunks To Be Monitored Por Call Detail Recording

You can control which trunk(s) are to be monitored for Call Detail Recording (CDR see

page 2.17) by:

ENTER 005T

Note: C, D, E can only be entered from a terminal.

4. 12.

RS-232 Baud Rate

WHERE T IS:

:

REGISTEfi

ENTER 006T

006

DESCRIPTION

T = 1 FOR

T = 2

T = .3 FOR

FOR

110 T 300 T 600 T

= 4 FOR 1200 = 5 FOR 2400 = 6

FOR 4800

DEFAULT

A

4. 13. Nulls After A Carriage Return

REGISTER 007

ENTER 007T

DESCRI[PTION

T = THE NUMBER OF NULLS (O-9)

DEFAULT

2

4. 14. Print Out Incoming Calls

You can control the printing of records of incoming calls in Call Detail Recording (CDR

see page 2.17) by:

PAGE - 2.16

PAV

ISSUE 2, AUGUST 1988

SECTION 8350-345-013-NA

4. SYSTEM

WIDE DATA

4. 15. Print Format For CDR

You can change Call Detail Recording (CDR) format as required:

l

The MIIEL format was developed for PBX applications (specifically MlTEL PBXs).

Some fields are used for call transfers, attendants, etc., and are not supplied by the Controller.

l

The SMART format is similar to the MlTEL format, however it has reduced the printing

width to fit in 80 columns and the R field is in ASCII instead of numeric.

For further information on the print format see APPENDIX format can be changed by:

REGISTER 009 DESCRIPTION.

ENTER 009T

T = 0 FOR OFF

T = 1 FOR ,&fITEL

T = 2 FOR SMART RETURN LINE FEED AT

T = 5 FOR M[TEL PROVIDE A CARRIAGE T = 6 FOR S,MART RETURN LINE FEED AT

PROVIDE A CARRIAGE START OF RECORD

START OF RECORD AND END

1

(page 2.50). The print

DEFAUL’Z

1

4. 16. Route to Monitor

You

can specify which route(s)

REGISTER 010

ENTER OIOT

for CDR

are to be monitored for CDR by:

DESCRIPTION

T = 0 FOR T = 1 FOR T = 2 FOR T = 3 FOR T = 1 FOR T = 5 FOR T = 6 FOR T = 7 FOR T = 8 ROUTED CALLS AND OUTSIDE

CENTREX CALLS ONLY

T = 9 ALL CALLS

4. 17. Route Progress Tone Length

REGISTER 015

ENTER 015T

I DESCRIPTION

t

T = 0 JO0 MS

ROUTE 1 ROUTE 2

ROUTE 3 ROUTE 4 ROUTE 5 ROUTE 6

ROUTE 7 ROUTE 8

T = 1 100 MS

DEl?AUL?

9

DEFAUL’I

n

PAV

PAGE

- 2.17

SECTION 8350-345-013-NA

5. LINE AND TRUNK OPTIONS

5. 1. General

ISSUE 2, AUGUST 1988

When programming line and trunk options you should remember Trunk 1 is not related to Route 1, or Trunk 2 is not related to Route 2, etc.

Line and Trunk refer to the physical line that is supplied by your telephone company. Route refers to the way the Controller will attempt to route the call through the Public Switched Telephone Network.

For example: l-800 numbers may be routed on Route 0, while a l-201 is routed to a common carrier via Route 1. Any trunk may access any Route depending on how you program the Controller.

All entries in this part are of a predetermined length. When you have entered the correct number of digits, the Controller will automatically accept the entry (informing as to the correctness as outlined on page 2.7).

5. 2. Type Of Dialing And Trunk

You can specify the type of trunk as loop or ground start, and the type of dialing as BTMP or rotary by:

REGISTER X00

ENTER I FOR

ENTER 2 FOR

ENTER 3 FOR ENTER 4 FOR ENTER 5 FOR

LINE 1 + OOT LINE 2 + OOT

LINE 3 + OOT LINE 4 + OOT ALL

+ OOT

DESCRIPTION

T = 0 FOR LOOP START, ROTARY T = 1 GROUND START, ROTARY

T = 2 FOR LOOP START, DTMF T = 3 FOR GROUND START. DTMF

DEFAULT

2

_.: ., ..-

5. 3. Rotary Dialing Rates

REGISTER XOP

ENTER I FOR ENTER 2 FOR

ENTER 3 FOR ENTER 4 FOR ENTER 5 FOR

PAGE - 2.18

LINE 1 + OlT LINE 2 + OlT

LINE 3 + OlT LINE 4 + OlT ALL + OlT

DESCRIPTION

T = 2 FOR OUTPULSE AT 30120 MS 20 PPS

WHICH EQUATES TO 60% BREAK

T = 4 FOR OUTPULSE AT 60140 MS 10 PPS

WHICH EQUATES TO 60% BREAK

1

DEFAULI

4

I

.

.-.

.__

PAV

ISSUE 2, AUGUST 1988

SECTION 8350-345-013-NA

5.

LINE AND TRUNK

5.

4. DTMF Dialing Rates

RJZGISTER X02

ENTER 1 FOR ENTER 2 FOR

ENTER 3 FOR ENTER 4 FOR

ENTER 5 FOR

LINE 1 + 02T LINE 2 + 02T

LINE 3 + 02T LINE 4 + 02T

ALL

+ 02T

T = ; $ lMi(fast)

1 :MS T 2 60

T=3 70MS T = 4 80 MS.

T = 5 90 MS

5. 5, On Hook Time

You

can specify the on-hook recognition time by:

REGISTER X03

ENTER 1 FOR ENTER.2 FOR

ENTER 3 FOR

ENTER 4 FOR

ENTER 5 FOR

LINE 1 + 03T

LINE 2 + 03T LINE 3 + 03T

LINE 4 + 03T ALL

+ 03T

T = 0 FOR 80 MS T = 6 FOR 750 MS T = 1 FOR 100 IMS T = 7 FOR 1000 MS T = 2 FOR 150 MS T = 3 FOR 200 MS T = 4 FOR 300 MS T = * FOR 2 S T = 5 FOR 500 MS T = # FOR 2.5s

DESCRIPTION

OPTIONS

T = 6 100 MS

.T = 7 110 MS

T = 8 120 MS

T = 9 130 MS(slow)

T = 8 FOR 1330 MS T = 9 FOR 1660 MS

DEFAULT

1

DEFAUL’I:

6

Note:

There is a relationship between X03 and X04 (see page 2.20). If X03 is less than

X04, all switch-hook flashes will be recognized as on-hooks as outlined below:

0

FLASH TIME

AS SET BY

X04T

IS SET TO MORE THAN THE ON-HOOK TIME

TIME

ON-HOOK TIME

IF THE FLASH TIME

THE FLASH IS NOT ALLOWED

INTERVALS

AS SET BY

X03T

*

PAV

PAGE - 2.19

SECTION 8350-34%013-NA

ISSUE 2, AUGUST 1988

5.

LINE

AND TRUNK OPTIONS

5. 6. Flash Allowed Time

1 REGISTER X04

ENTER I FOR ENTER 2 FOR

ENTER 3 FOR ENTER 4 FOR ENTER 5 FOR

TO DISABLE THE

LINE 1 + 04T LINE 2 + 04T

LINE 3 + 04T LINE 4 + 04T

ALL

FLASH

+04T 1 gg$J) ~igjJ/j:

SPECIFY A TIME

DESCRIPTION

THAT IS GREATER

THAN

XO?T

Note: This feature should generally be set to #, except in those cases where you require the ability to use conference features. This is usually required for C.O. conference feature, or when betweebn the user’s equipment (telephone or Key system) and a PBX.

DEFAULT

I

5, ‘7. Time Between Trunk Release And Next Attempt to Connect

ENTER ! FOR

ENTER 2 FOR

ENTER 3 FOR ENTER 4 FOR

ENTER 5 FOR

LINE 1 + 05T LINE 2 + 05T

LINE 3 + 05T LINE

4 + 05T

ALL

T = 0 FOR T = 1 FOR T = 2 FOR T = 3 FOR T = 4 FOR

500 MS T 650 MS T 800 MS T 950 MS T

IL100 MS T

= 5 FOR 1250 MS = 6 FOR 1400 MS = 7 FOR 1550 MS = 8 FOR 1400 MS = 9 FOR 1850 MS

5. 8. Ground Start Attempts

If you have a ground start trunlc, you can specify the number of ground start attempts. In most cases this should not have to be changed.

REGISTER

ENTER % FOR ENTER 2 FOR

ENTER 3 FOR ENTER 4 FOR ENTER 5 FOR

X06

LINE 1 + 06T LINE 2 + 06T

LINE 3 + 06T LINE 4 + 06T

ALL

+ 06T

DESCRIITION

T = THE NUMBER OF TIMES THE

CONTROLLER WILL ATTEMPT TO CONNECT TO A GROUND START TRUNK BEFORE STOPPING

DEFAUL’I

PAGE - 2.20

PAV

ISSUE 2, AUGUST 1988

SECTION 8350-345-013-NA

5. LINE. AND TRUNK- OPTIONS

5. 9. Ground Start Attempt Timer

If

you have a ground start trunk, you can specify ground start attempt time, which in most

cases should not have to be changed:

REGISTER X07

ENTER 1 FOR ENTER 2 FOR

ENTER 3 FOR

ENTER 4 FOR ENTER 5 FOR

LINE 1 + 07T LINE 2 + 07T

LINE 3 + 07T LINE 4 + 07T

ALL

+ 07T

DESCRIPTION

T = THE AMOUNT OF TIME IN SECs.

CONTROLLER WILL ATTEMPT TO

CONNECT TO A GROUND START

TRUNK BEFORE STOPPING

DEFAULI

3

5. 10. Off-Hook Digit Refusal Time

You can specify the time between a user going off-hook and when the Controller will

accept digits on a per trunk basis. The time can be set by:

REGISTER X08

ENTER 1 FOR ENTER 2 FOR

ENTER 3 FOR ENTER 4 FOR

-

ENTER 5 FOR

LINE 1 + 08T LINE 2 + 08T T = 1 FOR .I SEC

LINE 3 + 08T LINE 4 + 08T

ALL + OBT

Note: In the PAV Controller, if X19T (see page 2.23) Off-Hook Progress Tone is set to a

1 or enabled, the progress tone will not occur until the X08T (see page 2.16) timer has

expired or reached 700 ms. The off-hook progress tone is 200 ms in duration.

.

DESCRIPTION

T = 0 FOR T = 2 FOR .2 SEC

T = 3 FOR .3 SEC T = 8 FOR .8 SEC T = 4 FOR .4 SEC

NONE

T = 5 FOR .5 SEC T = 6 FOR .6 SEC T = 7 FOR .7 SEC

T = 9 FOR .9 SEC

DEFAULT

3

5. 11. User Dial Tone

You can specify the dial tone

is dialing as silent, or ticking

REGISTER X09

ENTER 1 FOR

ENTER 2 FOR ENTER 3 FOR ENTER 4 FOR ENTER 5 FOR

LINE 1 + 09T LINE 2 + 09T T = 0 LINE 3 + 09T LINE 4 + 09T

ALL

+ 09T

*You should note that internal dial tone interacts with the X19 (see page 2.23) feature.

PAV

supplied, and what the caller will hear while the Controller

by:

I

DESCRIPTION

SILENT DAILOUT

NONE

T = 1 INTERNAL* T.= 4 FROM C.O.

TICKING DIALOUT

T = 2 NONE

T = 3 INTERNAL* T = 6 FROM C.O.

DEFAULT

4

PAGE - 2.21

SECTION 8350-345-013-NA

5. LINE AND TRUNK OPTIONS

5.

12. Interdigit Time Out Subscriber Side

ISSUE 2, AUGUST 1988

REGISTER Xl 1

I

ENTER I FOR ENTER 2 ENTER 3 ENTER 4 ENTER 5 FOR

FOR FOR FOR

LINE 1 + flT LINE 2 + 11T LINE 3 + 11T LINE 4 + 1lT ALL

+ 1fT

T = 0 FOR NO TIMEOUT T = 1 FOR 2 SEC T T = 2 FOR 4 SEC T

T = 3 FOR 6 SEC T T = 4 FOR 8 SEC T T = 5 FOR 10 SEC :

DESCRIPTION

5, 13. Interdigit Time Out On O+ Calls

REGISTER X12

ENTER 1 FOR ENTER 2 FOR ENTER 3 FOR ENTEk 4 FOR ENTER 5 FOR

LINE 1 + 12T LINE 2 + %%T LINE 3 += l2T LINE 4 + f2T

ALL

+ 12T

I

T = 0 FOR NO TIMEOUT T = 1 FOR 2 SEC T T = 2 FOR 4 SEC T

T = 3 FOR 6 SEC T

T = 4 FOR 8 SEC T T = 5 FOR 10 SEC :

DESCRIPTION

5. 14. Interdigit Time Out On Ol+ Calls

REGISTER Xl3 DESCRIPTION

ENTER % FOR ENTER 2

ENTER 3 ENTER 4

ENTER 5 FOR

LINE 1 + 13T T = 0 FOR NO TIMEOUT

FOR

LINE 2 = + 13T

FOR

LINE 3 + l3T

FOR

LiNE 4 + l3T

ALL + 13T

T 1 FOR 2 SEC T

T = 2 FOR 4 SEC T

T = 3 FOR 6 SEC T

T = 4 FOR 8 SEC T

T = 5 FOR 10 SEC

= 6 FOR 12 SEC = 7 FOR 14 SEC = 8 FOR 16 SEC = 9 FOR 18 SEC = * FOR 20 SEC = # FOR 22 SEC

= 6 FOR 12 SEC = 7 FOR 14 SEC = 8 FOR 16 SEC = 9 FOR 18 SEC = * FOR 20 SEC

;

= # FOR 22 SEC

( DEFAULS

3

DEFAUL1

2

DEFAULT

5. 15. Rotary Interdigit Pause On Calls On Outgoing Dialing

REGISTER Xl4

ENTER 1

ENTER 2 ENTER 3

ENTER 4 FOR ENTER 5 FOR

PAGE - 2.22

FOR

LINE 1 + 14T LINE 2 + 14T

LINE 3 + 14T LINE 4’+ 14T

ALL + 14T

DESCRIPTION

T = 0 400 MS T = T = 1 500 MS

T = 2 600 MS T =

3 700 hii

T T =

T =

4 800 MS 2 ~O$o#

r -

7

1.1 S&Z

8 1.2

SEC

DEFAUL’J

4

PAV

ISSUE 2, AUGUST 1988

5.

LINE AND TRUNK OPTIONS

SECTION 8356345-613-NA

5. 16. Off-Hook Tone

You

can specify whether, or not, a caller will receive an Off-Hook Tone. The tone is 200 mS in duration, and if enabled, will occur after the expired, or reached 700 mS. Note: If the Off-Hook Tone is enabled and internal dialtone has been programmed, the Off-Hook Tone will be 300 mS long, followed by NO dialtone. The Off-Hook Tone is controlled on a per trunk basis by:

XOST

timer (see page 2.21) has

REGISTER X19

I

ENTER I FOR ENTER 2 FOR ENTER 3 FOR ENTER 4 FOR

ENTER t7 FOR ALL

LINE 1 + 19T LINE 2 + 19T LINE 3 t 19T LINE 4 + 19T

+ 49T

I

DESCRIPTION

WHERE T IS: 0 FOR DISABLED 1 FOR ENABLED

DEFAULl

I

5. 17, Incoming Call Detection

You can specify the Controller’s’sensitivity to incoming ringing on a scale of 0 to 9 (where

0 is the most sensitive and 9 the least). If the setting is too sensitive you will receive false incoming calls. If the setting is not sensitive enough, you may miss incoming calls as the Controller will not detect them. It should not be necessary to change the default value for normal operation, but you can by:

REGISTER X20

ENTER 1 ENTER 2 ENTER 3 FOR ENTER 4 FOR ENTER 5 FOR

F-OR FOR

I

LINE 1 + 20T LINE 2 + 20T WHERE 9 IS LEAST SENSITIVE AND 0 IS LINE 3 + 20T

LINE 4 + 20T

ALL

+ 20T I

WHERE T IS ENTERED AS 0 THROUGH 9. MOST SENSITIVE

DESCRIPTION

DEFAULT

2

5. 18. Controller Operation 0,n Off-Hook

When the Controller loads default data, it will not yet screen or route digits dialed by a user. You change this for each trunk by:

REGISTER X23

ENTER I FOR ENTER 2 FOR

ENTER 3 FOR ENTER 4 FOR ENTER S FOR

PAV

LINE 1 t 23T LINE 2 t 23T

LINE 3 t 23T LINE 4 t 23T

ALL t 23T

DESCRIPTION

T = 0 IMMEDIATELY DIAL DEFAULT ROUTE (HOT LINE OPERATION) SEE X24T (SEE PAGE 2.24)

T = 8 WAIT FOR DIGITS AND SCREEN AND ACT ON THEIM AS PROGRAMMED

T = 9 CUT THROUGH; NO SCREENING, ROUTING, ETC

1 DEFAUL’I

9

I

PAGE - 2.23

SECTION 83§@-345013-NA

ISSUE 2. AUGUST 1988

5. LINE AND TRUNK OPTIONS

5.

19. Specify Default Route

You can specify a default route for a trunk (see also #8 Action Digit) by:

ENTER 2 FOR ENTER 3 FOR ENTER 4 FOR

$

For the Route specified here to be in effect, X23 (see page 2.23) must be set to X230 or

LINE 2 + 24T LINE 3 + 24T LINE 4 + 24T

a #8 (Action Digit) must occur in the Primary Search Table (after the number dialed has been matched). This will cause the Controller to use a specific Route. If a Route O-3 has been selected (through programming) all calls will be routed on the Primary Route. If a Route 4-7 has been selected (through programming) all calls will be routed on the Alternate Route.

5. 20. Specify The Digit For Centrex Access

You can specify the digit to be used for outgoing centrex access. This usually occurs when the Controller is placed behind a Centrex or PBX unit and you are required to dial a digit

- typically a 9 - to access the outside line. If the Controller detects a Centrex Access Digit. it will screen the remaining digits and process the call. If the Controller does not detect a Centrex Access Digit it will not screen and just dial.

REGISTER X25

ENTER I FOR ENTER 2 FOR ENTER 3 FOR ENTER 4 FOR ENTER 5 FOR

LINE 1 + 25T LINE 2 + 25T LINE 3 + 25T LINE 4 =+ 25T

ALL

+ 25T

WHERE T IS THE CENTREX DIGIT. IF X26T = X261 (BELOW) THEN ALL INTRA CENTREX CALLS ARE DIALED IMMEDIATELY

DESCRIPTION

DEFAULT

.

9

5. 21. Centrex Enable/Disable

You can enable or disable the Centrex by:

REGISTER X26

ENTER I FOR ENTER 2 FOR ENTER 3 FOR ENTER 4 FOR ENTER 5 FOR

PAGE - 2.24

LINE 1 + 26T LINE 2 + 26T LINE 3 + 26T LINE 4 + 26T

ALL

+ 26T

WHERE T IS: 0 FOR DISABLE

1 FOR ENABLE

DESCRIPTION

DEFAULT

0

PAV

ISSUE 2, AUGUST 1988

SECTION 8350-345-013-NA

5. LINE AND

TRUNK OPTIONS

5. 22. Time To Auto-Answer

You can specify the time the Controller

detection of ringing by:

REGISTER X27

ENTER I FOR ENTER 2 FOR ENTER 3 FOR ENTER 4 FOR

A

ENTER

5.

5 FOR

23. Wait For Security Code Timer

LINE 1 t 27T LINE 2 t 27T LINE 3 t 27T LINE 4 t 27T

ALL

t 27T

T = 0 FOR DISABLE T = 1 FOR 10 S

T = 2 FOR 20 S T = 3 FOR 30 S T = 4 FOR 40 S T = 5 FOR 50 S

This parameter specifies the time in which a security code (603 Parameter see 7. 3. on page 2.33) must be entered on a trunk after the Controller auto-answers. If timeout oc-

curs or an incorrect password is entered, the trunk will be locked as specified in the X29

parameter (next parameter discussed). The time to wait for password can be changed by:

REGISTER X28

ENTER 1 FOR ENTER 2 FOR ENTER 3 FOR ENTER 4 FOR ENTER 5 FOR

LINE 1 t 28T LINE 2 t 28T LINE 3 t 28T LINE 4 t 28T

ALL

+ 28T

T = 0 FOR DISABLE T = 1 FOR 10 S

T = 2 FOR 20 S T = 3 FOR 30 S T = 4 FOR 40 S T = 5 FOR 50 S

waits before answering an incoming call after the

DESCRIPTION

T = 6 FOR 60 S

T = 7 FOR 70 S

T = 8 FOR 80 S

T = 9 FOR 90 S

*FOR 100 S

: = # FOR 120 S

DESCRIPTION

T = 6 FOR 60 S T = 7 FOR 70 S T = 8 FOR 80 S T = 9 FOR 90 S

*FOR 100 S

: I# FOR 120 S

DEFAULT

0

DEFAULT

6

5. 24. Incorrect/Failed Security Code Trunk Lockout Timer

Failure to enter the correct programming password during the time specified by the X28 parameter enables this timer. You can specify the time a trunk is locked out. If the timeout occurs, or an incorrect password is entered, the trunk will be locked out’as specified, or until on the user side of the line goes off-hook. The time for password can be

changed by:

REGISTER X29

ENTER 1 FOR ENTER 2

ENTER 3 FOR ENTER 4 FOR

ENTER 5 FOR

PAV

FOR

LINE

LINE 1 t 29T LINE 2 t

LINE

ALL

29T T = 1 FOR 29T

3 t

29T

4

t t 29T

T = 0 FOR DISABLE T

T T T = 5 FOR 50 S

DESCRIPTION

= 2 FOR 20 S T = 7 FOR = 3 FOR 30 S T = 8 FOR = =

4 FOR -10 S T 9 FOR

10 S

T = 6 FOR 60 S

T= *FORlOOS T = # FOR 120 S

70 S 80 S 90 S

DEFAUL’I

9

PAGE

- 2.25

SECTION 8350-345013-NA

5. LINE AND TRUNK OPTIONS

5.

25. Off-Hook Recognition Timer

ISSUE 2, AUGUST 1988

REGISTER X30

I

ENTER I FOR

ENTER 2 FOR ENTER

ENTER 4 FOR ENTER 5 FOR

3 FOR

I

LINE 1 + 3OT LINE 2 + 30T 0=20 MS - 4= 80 MS 8 = 160 MS 3

LINE 3 30T LINE 4 + 30T 3 = 60 IMS 7 = 140 MS # = 220 MS

ALL

+ 2 40 = MS 65=120MS *=2OOMS

+ 30T

‘WHERE T IS:

DESCRIPTION

1 = 20 MS

= 100 MS 9 = 180 MS

DEFAUL’I

I

5. 26. Tip Ground Application Recognition Timer

This command selects the time that a tip ground must be applied on a ground starttrunk, for that application to be recognized. If you are using a terminal you can substitute the letter A f6; the * and B for the #.

REGISTER X31

ENTER I FOR ENTER 2 FOR

ENTER 3 FOR

ENTER 4 FOR

ENTER S FOR

LINE 1 i- 31T T = 0 FOR 40 MS T = 6 FOR 240 MS LINE 2 + 31T T = 1 FOR 40 MS .T=7FOR280MS 3

T = 2 FOR 80 MS T = 8 FOR 320 MS LINE 3 -I= 3lT T = 3 FOR 120 MS T = 9 FOR 360 MS LINE 4 T 4 FOR 160 MS + 3lT

T = 5 FOR 200 MS

ALL + 3lT

DESCRIFTXON

=

DEFAULT

: I# *FOR 400 MS

FOR 440 MS

5. 2’7* Digit Recognition On Outgoing Calls

R.EGISTER X32

ENTER I FOR

ENTER 2 FOR ENTER 3 FOR

ENTER 4 FOR ENTER 5 FOR

PAGE - 2.26

LINE 1 -I- 32T LINE 2 -+ 32T

LINE 3 + 32T LINE 4 + 32T

ALL

+ 32T

I

DESCRIPTION

T = 0 FOR ALLOW DTMF, JO OR 20 PPS

T = 1 IGNORE ALL ROTARY T = 2 IGNORE ALL DTMF T = 3 IGNORE ALL DIGITS T = 5 FOR GO TO REORDER ON ROTARY T = 6 FOR GO TO REORDER ON DTMF T = 7 FOR G.0 TO REORDER ANY DIGITS

1

DEFAULl

0

_

PAV

ISSUE 2. AUGUST 1988

5. LINE AND TRUNK OPTIONS

5. 28. Digit Recognition On Incoming Calls

SECTION 8350-345-013-NA

REGISTER X33

ENTER I FOR ENTER 2 FOR

ENTER 3 FOR ENTER 4 FOR ENTER 5 FOR

LINti 1 + 33T LINE 2 + 33T

LINE 3 + 33T LINE 4 + 33T

ALL

+ 33T

’ T = 1 IGNORE ALL ROTARY

. T = 7 FOR GO TO REORDER ANY DIGITS

DESCRIPTION

T = 0 FOR ACCEPT DTMF, 10 OR T = 2 IGNORE ALL DTMF

T = 3 IGNORE ALL DIGITS T = 5 FOR GO TO REORDER ON ROTARY T = 6 FOR GO TO REORDER ON DTMF

T = 8 ALLOW DTMF OR 10 PPS ROTARY,

IGNORE ‘20 PPS ROTARY

T = A ALLOW 10 PPS ROTARY, IGNORE

DTMF AND 20 PPS ROTARY

T = D GO TO REORDER ON 10 PPS

ROTARY, IGNORE 20 PPS ROTARY

T = E GO TO REORDER.ON.DTMF,

ALLOW 10 PPS ROTARY,..IGNORE 20 PPS ROTARY

Note: The A, D and E can only be programmed from a terminal.

20

PPS

DEFAULT

0

a

5. 29. Tip Ground Removal Timer

This command s&lects the time period for the tip ground removal detection. If you are using a terminal you can substitute the letter A for the * and B for the #.

REGISTER X34

ENTER 1 FOR ENTER 2 FOR

ENTER.3 FOR ENTER 4 FOR ENTER 5 FOR

I

LINE 1 + 34T T

LINE 2 LINE 3 + 34T

LINE 4 + 34T

ALL

-I; 34T

+ 34T

T

T T = 3 FOR 260 MS T T = 5 FOR -120 MS T = 6 FOR 500 IMS T T

DESCRIF’TION

= 0 FOR 100 MS T = =

1 FOR 100 T=

= 2 FOR 180 MS T = = 4 FOR 340 MS

= 7 FOR 580 MS = 8 FOR 660 MS

MS

T = C FOR 980 MS T = D FOR 1060 MS T = E FOR 1140 MS T = F FOR 1220 MS

9 FOR 740 MS

*FOR820MS

# FOR 900 .MS

1 DEFAUL’J

6

PAV

PAGE - 2.27

-..

SECTION 8350-34§-013-NA

ISSUE 2, AUGUST 1988

-.

6. PRIMARY SEARCH TABLES

6. 1. General

6. 2. Primary Search Tables

Primary Search Tables consist of a three digit prefix always starting with an ‘8’ as the first digit followed by two digits that indicate how long the digit string will be. The following digits soecifv the number for the Controller to monitor for. followed by an action digit tefiingthe aController what to do once the string has been detected. For

803 611#6##

1 1 / ?I-ERMIN*TOR

I

LAST DIGIT OF PHONE NUMBER HAS BEEN DL4LED

MONITOR FOR 611

I

PRIMARY TABLE NUMBER IS 8 AND 03 MEANS EXPECT. THREE

Primary Search Tables are used to provide call control (Toll. Control) and -routing information Digits dialed by a caller are screened from 1 to 15 digits, depending on the Primary Search Table you select. They can be subject to an action (as described in Figure 2.2 ). The Controller provides 30 Search Tables - 15 PRIMARY and 15 ALTERNATE. These Tables are numbered 801 - 815 for PRIMARY and 821 to 835 for ALTERNATE. If you require ALTERNATE Search Tables consult MANUAL 4..

There is a SUCH TABLE form in APPENDIX 2 that will help you to record the digits you enter in each Primary Search Table.

example:

DIGITS

6. 3. Warning

V&en programming Search Tables, care should be taken to not affect calls that are dialed for emergency, e.g. 911 calls. After programming a Controller, check that the operation of emergency dialing has not been adversely affected.

6. 4. Digits In A Table

When selecting a Primary Search Table you must enter enough digits to fill the Search Template in the Primary Search Table you have selected. For example, if you select Primary Search Table 815, you must enter 15 digits to fill the Search Template. Consult the following table as to the number of digits you must enter in each Primary Search Table.

PAGE - 2.28

PAV

,,.,:-

ISSUE 2, AUGUST 1988 SECTION 8350-345-013-NA

6. PRIMARY SEARCH TABLES

PRIMARY’ YOU MUST ENTER THIS NUMBER OF DIGITS IN THE TABLI SEARCH TABLE

PLUS AN ACTION DIGIT

THE CONTROLLER WILL EXPECT TO SCREEN THE NUMBER OF DIGITS THE TABLE SPECIFIES AND YOU MUST ENTER ENOUGH DIGITS TO FILL THE TABLE. FOR EXAMPLE: 803 MUST HAVE THREE DIGITS TO SCREEN. HENCE 803 WILL USUALLY BE USED TO SCREEN

THREE DIGIT CODES LIKE CENTRAL OFFICE

CODES AND AREA CODES.

..-

The actual Search Templates structure of the Primary Search Table is shown in Figure 2.2 . This figure also includes the Action codes that are applicable to the Search Templates.

PAV

PAGE - 2.29

SECTION

835O-345013-NA

ISSUE 2, AUGUST

6. PRIMARY SEARCH TABLES

Figure 2.2 Search Table Format and Action Codes

115 IS THE REGISTER NUMBER. WHERE THE 8 INDICATES A SEARCH TABLE TOLLOWING TWO DIGITS INDICATE THE NUMBER OF DIGITS TO BE SCREENED, IN THIS :ASE THE CONTROLLER SCREENS 15 DIGITS.

$NN ARE DIGITS YOU WANT THE CONTROLLER TO MATCH TO J MAY BE ANY DIGIT 0 - 9 AND *

XALED BYTHE SUBSCRIBER. N CAN ALSO BE: #O

i REPRESENTS THE ACTION DIGITS INSTRUCTING THE ACTION TO BE TAKEN WHEN A MATCH >R ENOUGH DIGTS HAS OCCURED.

f#

INDICATES THE END OF THE ENTRY

WHICH WILL BE MATCHED AGAINST THE DIGITS

FURTHER INFORMATION SEE BELOW

A

ACTION CODE DIGITS

COMPARE AGAINST A USER DIALED # #I COMPARE AGAINST A USER DIALED 1 OR 0 #4 COMPARE AGAINST ANY USER DIALED DIGIT 2 - 9 #9 COMPARE AGAINST ANY USER DIALED DIGIT

1988

FER ROUTE #1 PREFER ROUTE #2 PREFER ROUTE #3

FORCE ROUTE #O FORCE ROUTE #I

FORCE ROUTE #2 FORCE ROUTE #3

SELECT ROUTE #O SELECT ROUTE #l DIGITS

SELECT ROUTE #2 OVER AGAIN FROM THE FIRST DIGIT SELECT ROUTE #3

SPEED CALL - ACCESS 7NN ENTRY DIAL WHAT HAS BEEN ENTERED AND CUT THROUGH(N0 ROUTING)

PROGRAMMING SECURITY CODE ABSORB WHAT HAS BEEN ENTERED AND CUT THROUGH(BY-PASS

CONTROLLER) LAST DIGIT OF THE PHONE NUMBER HAS BEEN DIALED. FURTHER

DIGITS DIALED ARE ACCOUNT

CODES ARE ENABLED; OTHERWISE FURTHER DIGITS ARE IGNORED. DIALING INFORMATION MUST HAVE BEEN SCREENED PRIOR TO ENCOUNTERING A SEARCH TABLE WITH THiS CODE TO PROVIDE ROUTE ON WHICH TO DIAL

DO.NOTHING(WAIT FOR MORE DIGITS) PREFER DEFAULT ROUTE SPECIFIED IN X24T WHEN ENTERED AS A PROGRAMMING ACTION THE ENTRY IS REMOVED

(I.E. 803#00 * #9) REMOVES THE PROGRAMMING CODE # 0 *

SUBSCRIBER SIDE CODE. THIS PERMITS A USER TO ENTER SPEED CALL NUMBERS IN THE 7NN08MM.. .MM## FORMAT., BY JUST DIALING THE NNMMM.. .MM DIGITS BY DIALING THE SPEED CALL LOCATION NUMBER AND THE NUMBERS

ONLY, LIMITED

THE ROUTE SELECTED COULD BE CHANGED LATER ON IN THE DIALING SEQUENCE, AS MORE DIGITS ARE RECEIVED

THESE CODES WILL FORCE THE CALL ONTO THE ROUTE SPECIFIED.

FORCED, NO CHANGE OF ROUTES MAY OCCUR

THESE WILL NOT DIAL OUT THE *SELECT*

AND WILL START THE COMPARISONS

FOLLOWING THE ‘SELECT’ DIGITS

CODES, UNLESS

ONCE A ROUTE IS

R54T = 1 IF ACCOUNT

A

ACCESS SPEED CALL PROGRAMMING

t Tk~e

digit C can only be entered from a terminal. The # is used as a shift character where #O, #l, #2, etc.

would be considered as one digit.

PAGE - 2.30

PAV

_. ISSUE 2, AUGUST 1988

SECTION 8350-345Ql3-NA

6. PRIMARY SEARCH TABLES

6. 5. Default Data

The following outlines the default data that is loaded into each Primary Search Table (as

a Search Template) and a brief explanation of each piece of data.

6. 6. Search Tables 801

Note 1 Note 2 Note 3

Note 1: If the first digit dialed by the user is a 1 the Controller will do nothing. Note 2: If the first digit dialed by the user is a * the Controller will do- nothing. Note 3: If the first digit dialed by the user is not a 1 or * the Controller will prefer

route 0.

6. 7. Search Tables 803

Note 1 Note 2 Note 3 Note 4 Note 5 Note 6

Note 1:

Alternate end-user speed dial programming access code, used in a situation

where the Controller is behind a device that will not pass ### (see Note 6).

Note 2:

If the digits dialed by the user are 911 the Controller will stop searching, dial

911 and cut-through.

Note 3:

A * + two more digits specify a speed call number to be

dialed.

Note 4: This specifies the Programming Access Security Code as # 0 *

.

Note 5: Specifies the PAV List Maintenance Access Security Code as # * *. Note 6:

Specifies the end-user as speed dial programming access code ###.

6. 8. Search Tables 804

Note 1 Note 2

Note 1: Dial and cut-through after 1411. Note 2: Prefer to place 1555 calls on Route 0.’ Note 3: Prefer to place 1800 calls on Route 0. Note 4: Prefer to place 1NXX calls on Route 1. Note 5: Alternate program access code (any digit plus #O*).

Note 3

Note 4

Note 5

PAV

PAGE - 2.31

SECTION 8350-345013-NA

6. PRIMARY SEARCH TABLES

6. 9. Search Tables 807

ISSUE 2, AUGUST 1988

Note 2

#9 #9

1 #4

Note

#l #9

1

5 5

5 0

#4 #4 #9

Note 1: Place l+N(O or 1)X-555-XxXx (XXXX not in screen) calls on route 0. Note 2: Stop searching after receipt of NNX-XXXX (local call).

6. 10. Search Tables 808

Note

1

#l

#4

Note

1:

Stop searching after receipt of (0 or 1) NNX-XXX% (long distance. inside the

area code)

D

#9 #9 #9 #9 #6

6. 1%. Search Tables 810

Note

1

#6

Note 1: Stop searching after receipt of N (0 or I) jc-XXX-XxXx (long distance outside the area code).

6. 12. Search Tables 811

Note 1

#l

#4 #l #9 #9 #9 #9 #9 #9 #9 #9 #6

Note 1: Stop searching after receipt of 0 or 1 +N (0 or

1) X -XXX-XxXx (long &stance

outside the area code).

6. 13. Special Note

To enable OCC dialing, 621 (OCC access code), and 622 (authorization code) values must be programmed. The 601 (area code) should be programmed.

6. 14. Warning

When programming Dial Plan/Search Templates, care should be taken to not affect calls that are dialed for emergency, e.g. 911 calls. After programming a Controller, check that the operation of emergency dialing has not been adversely affected.

PAGE - 2.32

PAV

ISSUE 2, AUGUST 1988

SECTION 8350-345013-NA

7. COMMON OPTION DATA

Common Option Data refers to data that is common to all aspects of the Controller. Each

entry must be terminated with a “W’.

7. 1. User Area Code

You can define the user area code and it can be output automatically for calls in that area

code:

1 REGISTER 601 1

ENTER 601 xxx

DESCRIPTION

THIS AREA CODE IS INSERTED INTO THE DIGITS BEING

DIALED OUT WHENEVER THE DESTINATION NUMBER FORMAT (RSOT) CALLS FOR THE ADDITION OF THE AREA CODE FOR THAT SPECIFIED ROUTE.

DEFAUL’I

I

ooo

7. 2. Machine Identifier

Every Controller may be assigned a unique ID. This is especially useful when using chaining or RS-232 multiplexer, as it keeps the machines identified in their CDR outputs (see also Al. 2 ).

REGISTER 602 DESCRIPTION

ENTER 602 xxx

THIS ID MUST BE ENTERED AS ASCII AND CAN’T BE MORE THAN 15 CHARS., BUT ONLY THE FIRST THREE CHARS. APPEAR ON THE CDR. THIS MUST BE ENTERED IN ASCII HEX. SEE APPENDlX 1.

DEFAULT

43484E

KJv

Note: If you are using a PAV Controller (non-chaining) the default will be 504156 (PAV).

7. 3. Auto-Answer Security Code

You

can enter a security code that must be dialed by an incoming caller to program the Controller. The Controller will auto-answer the incoming call and the security code must be entered at that time (see 5. 22.

,

5.

23. and 5. 24. on page 2.25). To enter a code:

REGISTER 603

ENTER 603 xx

WHERE XX REPRESENTS THE DIGITS TO BE DIALED TO ENTER PROGRAIMMING MODE WHEN THE CONTROLER AUTO-ANSWERS. (MAXIMUM 33 DIGITS)

DESCRIPTION

DEFAULT

#O *

7. 4. Terminal Program Security Code

You can and should enter a unique security code for terminal programming access to the Controller. This can be done by:

REGISTER 604

EmR 604 XX

PAV

1 I

WHERE XX REPRESENTS THE ASCII CODE EQUIVALENT ENTERED FROM A TERMINAL TO ENTER PROGRAMMING MODE. THIS CODE IMUST BE ENTERED IN ASCII HEX (MAXIMUM 15 CHARS.) SEE APPENDIX 1.

DESCRIPTION

OD

ww

PAGE - 2.33

SECTION 835th34§-013-NA

ISSUE 2, AUGUST 1988

8. ROUTE PARAMETER PROGRAMMING

8. 1. General

Routing allows you to specify a route. A route the digits dialed), for a call to be routed. Either

will specify a common carrier (based on

a complete number, or a digit stream can

be acted on.

8.

2. Primary And Alternate Routes

Route numbering starts at 0 and ends at 7. In the REGISTERS that follow R = 1 through 8 for Routes 0 to 7 respectively.

You can select either a Primary or Alternate Route for each trunk as outlined by the X24 parameter (see page 2.24).

8. 3. Primary And Alternate Destination Number Format

You can specify the number of digits and the format which will’ be dialed out by the

Controller when it executes the ““dialed destination number” command in the 6R5 Access Control Sequence. This can be done for either PRIMARY, or ALTERNATE routes. by:

ENTER 4

ENTER .5 FOR

FOR

ROUTE 3 +

ALL + 5QT

50T

ENTER 2

ENTER 4

ENTER 5 FOR

PAGE -

2.34

ROUTE 4 + 70T

FOR

ROUTE 5 +

FOR

ROUTE 7 + ALL + 70T

70T

PAV

ISSUE 2, AUGUST 1988

SECTION 8350-345-013-NA

8.

ROUTE

PARAMETER PROGRAMMING

8. 4. Route Progress Tones

You

can specify tones to be supplied to a caller, that keep the caller informed as to the

progress of a call (being routed). The tones are 400 ms long with a 400 ms space of

silence in between by default ( 015 see page

100 ms long with a 100 ms space of silence in between). These tones are heard by the caller before the Controller cuts-through to the C.O.. This can be done for either PRIMARY, or ALTERNATE routes by:

REGISTER R51

PRIMARY

ENTER I FOR ENTER 2 FOR

ENTER 3 FOR ENTER

ENTER 5 FOR

4 FOR

ROUTE 0 + 51T ROUTE 1 + SlT 1 = J

ROUTE 2 + 51T 2 = JJ 11s 9 ROUTE 3 + 51T

ALL + 5lT

WHERE T IS:

0 =

NONE

3 =

4 = JJJJ 5 = JJW=J 6 = JJJJJ$

8’ 1 JJXJJJJ

2.17 for information to change these tones to

DESCRIPTION

JJI

JU=JJJ=J=

DEFAUL?

ROUTE 01s 0

21s 9 31s 9

REGISTER R71

ALTERNATE

ENTER .I FOR

.ENTER 2 FOR

ENTER 3 FOR ENTER 4 FOR

ENTER 5 FOR

DESCRIPTION

WHERE T IS: ROUTE 4 + 71T ROUTE 5 + 71T 1 = J= ROUTE 6 + 7fT 2 = &j= ROUTE 7 + 71T ALL + 71T

O=NONE

3 = JIJ

4 = JJPJ 5 = JJJJJ. 6 = pd=Ja!-IJ

DEFAUL’I

0

PAV

PAGE

- 2.35

SECTION 8350-345-013-NA

ISSUE 2, AUGUST 1988

8, ROUTE PARAMETER PROGRAMMING

8. 5. Number of Account Code Digits

You

can specify the number of account code digits you expect the caller to dial before

accessing each route. This can be done for either PRIMARY, or ALTERNATE routes by:

REGISTER R52

PRIMARY

ENTER 1 FOR ENTER 2

ENTER 3 ENTER 4

ENTER 5 FOR

FOR FOR

FOR

REGISTER R72

ROUTE 0 + 52T ROUTE 1 +

ROUTE 2 +

ROUTE 3 +

ALL t 52T

52T 52T

52T

DESCXIPTION

T = THE NUMBER OF ACCOUNT DIGITS,

WHERE T = 1 TO 9

DESCRIPTION:-

DEFAUL’I

4

DEFAULl

ALTERNATE

ENTER 1 FOR ENTER 2 FOR ENTER 3 FOR ENTER 4 FOR

ENTER 5 FOR

ROUTE 4 t Y2T ROUTE 5 + 72T

ROUTE 6 + 72T

ROUTE 7 + 72T

ALL +

72T

T = THE NUMBER OF ACCOUNT DIGITS,

WHERE T = 1 TO 9

4

8. 6. Account Code Entry Inter-Digit Timer

You can specify the time within which you expect the caller to enter each digit of an account code when accessing each route. If this timer expires and flexible Account Codes, the Account Code is then considered complete. If this timer expires and

R54/R74 is set

for fixed length Account Codes, and if the proper number of digits was not dialed for the Account Code, re-order tone is supplied to the user. This can be done for either PRIMARY, or A.LTEXNAm routes by:

’

R54/R74

is set for

ENTER 1 FOR ENTER 2 FOR

ENTER 3 FOR

ENTER 4 FOR

ENTER 5 FOR

REGISTER R73

ALTERNATE!

ENTER 1 FOR

ENTER 2 FOR ENTER 3 FOR ENTER ‘4 FOR ENTER 5 FOR

PAGE - 2.36

ROUTE 0 + 53T ROUTE

ROUTE ROUTE

ALL t 53T

ROUTE 4 t 73T ROUTE 5 t 73T ROUTE 6 t 73T ROUTE 7 t 73T

ALL t Y3T

53T T

1 +

53T T

2

53T T = 5 FOR

3 t

T

= 1 FOR = 2

FOR

= t 3 FOR

T = 4 FOR

DESCRIPTION

FOR NO TIMEOUT FOR 2 S

FOR 4 S FOR 6 S FOR 8 S FOR 10 S

2 S = 6 FOR 12 S 4 S

6 S = 8 FOR 16 S

8 S 10 S

= 7 FOR 14 S = 9 FOR 18 S = # FOR 22 S

=

6

FOR 12 S

;=

7 FOR 14 S

=

8 FOR 16 S

;=

9 FOR 18 S

=

*FOR 20 S

;=

# FOR 22 S

DEFAUL’I

3

PAV

ISSUE 2, AUGUST 1988

SECTION 8350-345-013-NA

8. ROUTE

PARAMETER PROGRAMMING

8. 7. Account Code Type

You

can specify the type of account code you expect on each route. The following programming applies only if you set due to a failure (as set out in the Access Control Sequence), as defined on page 2.38. The action to be taken is defined by MARY, or ALTERNATE routes by:

REGISTER R54

PRIMARY

ENTER I FOR ENTER 2 FOR ENTER 3 FOR ENTER 4 FOR

A

ENTER 5 FOR

INITIAL ACCOUNT CODE FOR CALL

ROUTE 0 + 54T ROUTE 1 + 54T ROUTE 2 + 54T ROUTE 3 + 54T ALL + 54T

T=O

011

to

0110 (see

R58 (see

page 2.38). This can be done for either PFU-

page 2.12). If a redial situation occurs

REGISTER R74

ALTERNATE

ENTER 1 FOR ENTER 2 FOR ENTER 3 FOR ENTER 4 FOR

ENTER 5 FOR

ROUTE 0 + 74T

ROUTE 1 + 74T

ROUTE 2 + 74T ROUTE 3 + 74T ALL + 74T

DESCRIPTION

FOR FLEXIBLE WAIT FOR

TIMEOUT THEN CONTINUE

DEFAULl

.

1

NEW ACCOUNT CODE ON REDIAL

T= 6.

T=l

T=2

T=3

T=4

T=5

NO ACCOUNT CODE

FIXED LENGTH, WAIT FOR TIMEOUT THEN RE-ORDER

FIXED LENGTH, WAIT FOR

TIMEOUT THEN ENTER

DUMMY ACCOUNT CODE

FIXED LENGTH OF 10 +

THE NUMBER OF DIGITS

SPECIFIED BY R52/R72 FOR

T = 2 AND 3 ABOVE.

WAIT FOR TIiMEOUT

THEN RE-ORDER

FIXED LENGTH OF 10 +

THE NUMBER OF DIGITS

SPECIFIED BY R52/R72 FOR T = 2 AND 3 ABOVE. WAIT FOR TIMEOUT THEN ENTER DUMMY ACCOUNT CODE

T=7

T=8

T=9

. T=*

T=#

Note: Flexible account codes and dummy account codes are not supported when PAV is enabled.

PAV

PAGE - 2.37

SECTION 8350-345-Of3-NA

8, ROUTE PARAMETER PROGRAMMING

8. 8. ‘Action on Call Failure

You can specify the type you expect due to a call failure (as set out in the Access Control sequence, see 9. 3. )O This can be done for either PRIMARY, or ALTEwG6Am routes by:

ENTER I FOR ENTER 2 FOR ENTER 3 FOR ENTER 4 FOR ENTER 5 FOR

ENTER 2 FOR ENTER 3 FOR ENTER 4 FOR SNTER 5 FOR

ROUTE 0 + 58T ROUTE 1 + 58T ROUTE 2 + 58T ROUTE 3 + 58T ALL + 58T

ROUTE 1 =I- 78T ROUTE 2 + 78T ROUTE 3 + 78T ALL + 78T

T = 1 FOR REDIAL ON ROUTE 1 T = 2 FOR REDIAL ON ROUTE 2

T = 3 FOR REDIAL ON ROUTE 3 T = 4 FOR REORDER T = 5 ;;;FDL;AME ROUTE ONCE, THEN

T = 6 REDIAL SAME -ROUTE TWICE,

THEN REORDER

T = 7 REDFAL SAME ROUTE”THREE

TIMES, THEN REORDER

T = 8 REDIAL SAME ROUTE AGAIN,

THEN ROUTE 0

T = 9 REDIAL SAME ROUTE TWICE,

THEN ROUTE 0

T = 2 FOR REDIAL ON ROUTE 2 T = 3 FOR REDIAL ON ROUTE 3 T = 4 FOR REORDER T = 5 REDIAL SAME ROUTE ONCE, THEN

REORDER

T = 6 REDIAL SAME ROUTE TWICE,

THEN REORDER

T = 7 REDIAL SAME ROUTE THREE

TIMES, THEN REORDER

8 REDIAL SAME ROUTE AGAIN,

: THEN ROUTE 0

ROUTE TWICE,

PAGE - 2.38

PAV

ISSUE 2, AUGUST 1988

SECTION 8350-345-013-NA

S... ROUTE PiiRAMETER PROGRAMMING

8. 9. Account Code Warning Tones

You

can specify warning tones to be supplied to a caller that start after the expiration of

the

R53

(timer) for PRIMARY Routes, or R73 (timer) for ALXERNATE Routes. The tones are 400 ms long with a 400 ms space of silence in between If the caller fails to enter a digit before the specified number of tones expires, the user will receive re-order tone (of 200 ms ON, 200 ms OFF), and will have to restart the call. This can be done by:

REGISTER R59

PRIMARY

ENTER P FOR ENTER 2 FOR ENTER 3 FOR ENTER 4 FOR ENTER 5 FOR

REGISTER R79

ALTERNATE

ENTER 1 FOR ENTER 2 FOR ENTER 3 FOR ENTER 4 FOR ENTER 5 FOR

DESCRIPTION

WHERE T IS: ROUTE 0 + 59T ROUTE 1 + 59T 1 = ar ROUTE 2 + 59T 2 = JJ ROUTE 3 + 59T ALL + 59T

O=NONE

3 = Jj=J 4 = U-H

5 P JXJJ 6 = JJ$JIJ

JJJJJJJ

: : J=JJaiXl=JJ

DESCIiII’TION

WHERE T IS:

ROUTE 0 + 79T

ROUTE 1 + 79T 1 = ai-

ROUTE 2 + 79T 2 = .i=J-

ROUTE 3 + 79T

ALL + 79T

O=NONE

3 = JpJ

4 = JJ-JJ=

5 = J=HJJ6 = JrJJi-1

DEFAULTI

0

,.

DEFAULII

0

PAV

PAGE..- 2.39

SECTION 8350-345-013-NA

XSSUE 2. AUGUST 1988

8. ROUTE PARAMETER PROGRAMMING

8. 10. Account Code Confirmation And Reroute Tones

YOU

can spesify a reroute or confirmation tone to be supplied to a caller after a success-

fully entered Account Code, or on a failed route/reroute sequence. The tones are 200 ms

I

duration.

his can be done for PRIMARY routes by:

DESCRIFTlON

WHERE T IS:

ENTER ENTER ENTER

i

ENTER 4 FOR

‘ENTER 5 FOR

1 FOR 2 FOR

3 FOR

ROUTE ROUTE ROUTE

ROUTE ALL +

0 + 1 + 2 +

3 -I- 60T

60T

60T 60T

0 FOR ACCOUNT CODE OFF ASD REROUTE TONE OFF

1 FOR ACCOUNT CODE TONE ON AND

REROUTE TONE OFF 2FORACCOUNTCODETONEOFFAND

REROUTE TONE ON 3FORACCOUNT

CODETONEONAND

REROUTETONE ON

This can be done for ALTJZRNATE routes by:

REGISTER R80

ALTERNATE

ENT+R 1 FOR

ENTER2 FOR

ENTER3 FOR ENTER 4 FOR

ENTER 5 FOR

ROUTE 4 + 80T ROUTE 5 + 8OT ROUTE 6 + 80T ROUTE 7 + 80T

ALL +

80T

DESCRIPTION

WHERE T IS: 0 FOR ACCOUI\T CODE OFF AND

REROUTE TONE OFF 1 FOR ACCOUNT CODE TONE ON AND

REROUTE TONE OFF

2 FOR ACCOUNT CODE TONE OFF AND REROUTE TONE ON

3 FOR ACCOUNT CODE TONE ON AND

REROUTE TONE

ON

PAGE - 2.40

ISSUE 2, AUGUST 1988

-

SECTION 8350-345-013-NA

9. CALL CONTROL DATA ENTRY

9. 1. General

Call Control Data defines such system wide information as the Controller’s access num-

ber and authorization code. Information entered here provides site specific information

and

each entry must be terminated with a ##.

9. 2. Route Strings

The following TABLE explains the Route relationship to GRO, GRl, 6R2, 6R3, 6R4 and

6R.5. Note: if you program X24 (see page 2.24) to be: X240, X241, X242, X243 the trunk will access Primary Routes 0

Alternate Routes 4 - 7.

6R0, 6R1, 6R2, 6R3, 6R4, 6R5

R = 1 WHEN USING ROUTE’ O(ROC) LOCAL R = 2 WHEN USING ROUTE l(VAC 1) LONG DISTANCE

- 3. If X24 is set to X244 or greater, the trunk will access

PRIMARY ROUTES

R = 3 WHEN USING ROUTE 2(VAC 2) LONG DISTANCE R = 4 WHEN USING ROUTE 3(VAC 3) LONG DISTANCE

ALTERNATE ROUTES

R = 5 WHEN USING ROUTE 4(ROC) LOCAL R = 6 WHEN USING ROUTE 5(VAC

R = 7 WHEN USING ROUTE 6(VAC 2) LONG DISTANCE R = 8 WHEN USING ROUTE 7(VAC 3) LONG DISTANCE

1)

LONG DISTANCE

VAC Value Added Carrier ROC Regional Operating Company

9. 3. Access Control Sequences (6R5)

Access Control Sequences instruct the Controller on how to access a particular carrier telephone network.

Entries in this part control how the Controller will access the telephone network. Calls are routed here, after a match in the Search Tables. Each entry (6R5) can be any sequence of commands and there are a maximum of 33 characters per entry.

PAV

PAGE - 2.41

SECTION 835O-343-013-NA

9. CALL CONTROL DATA ENTRY

ISSUE 2, AUGUST 1988

DESCRIPTION

WHERE R

EQUALS l-8

FOR ROUTES

SEE Note 2

#O * DIAL A * #OO DIAL A # #Ol IF THE PREVIOUS COMMAND WAS A 2 (SEE 2

BELOW) A # WILL BE DIALED, UNLESS THE LAST DIGIT DIALED OUT WAS A # THEN NO ACTION WILL BE TAKEN

#02 WAIT FOR ACCOUNT CODE (IS NOT OUTPUT)

DIAL THE DESTINATION NUMBER DIAL THE ROUTE OCC ACCESS NUMBER (6Rl) DIAL THE AUTHORIZATION CODE

DIAL .THE TRUNK NUMBER CUT THROUGH, DIALING FINISHED CHANGE TO DTMF DIAL-OUT

#2AB PAUSE. CONTINUE AFTER PAUSE IF A=5.

SEE Note 1 #3AB 578-680 HZ DETECTOR SEE Note 1 #4AB 440 HZ DETECTOR SEE Note 1 #5AB 480 HZ RINGBACK DETECTOR SEE Note 1 #6AB 400 HZ DETECTOR SEE Note 1 #7AB 360-620 HZ ENERGY DETECTOR SEE Note 1 #8AB PRECISE DIAL TONE DETECTOR SEE Note 1

#DAB DTMF DETECTOR Note 1,4

(6~2)

t 6R5 DEFAULTS: ENTRIES 615 & 655 TO #85327 and 625, 635. 645, 665, 675 AND

685 DEFAULTS: #8533#62*427 Note 1 Refer to Table on next page Note 2 The 6R5 Access Control Sequences are called as a result of a dialed digit match within

Note 3 Can be used for PBX outgoing access code (e.g. 9) Note 4 Can only be entered from a terminal

the Search Tables. At some point in the Search Tables, a route is usually chosen. That route will be one of Routes 0 through 7, which pass control to the appropriate 6R5 Access Control.

Example

#85327 is the default on Route 0 (615) this string translates to:

#8 53

2 Dial destination number

7

PAGE - 2,42

Wait for a minimum of precise dial tone for up to 6 seconds Is from the A and B dial tone timers (next page) where 5 is the A value - wait for the minimum time for dial tone and 3 is the B value - 6 seconds

Cut-through

PAV

ISSUE 2, AUGUST 1988

SECTION 8350-345-013-NA

9. CALL CONTROL DATA ENTRY

9. 4. A and B Dial Tone Timers

The Controller expects a certain minimum duration of dial tone to occur within a speci-

fied time, before attempting to dial. This is specified by A and B timers as shown below.

4

B

VALUE, TIME DIAL TONE MUST OCCUR IN.

VALUE, LENGTH OF TIME .-

-A

DIAL TONE MUST EXIST

*

If the duration of dial tone does not occur (or does not occur within the time specified in B) the Controller will redial if the

“A”

value is O-4,

OR

it can assume the dial tone is

present, but can not be detected and will continue to dial out if the “A” value is 5-9.

A

CODES - MINIMUM DIAL TONE DURATION

MINIMUM TONE DURATION A

A

0

MIN.

1 200 MS REDIAL PER R58 OR R78

2

4130 MS REDIAL PER R58 OR R78

3

1.0 SEC REDIAL PER R58 OR R78

4

2.55 SEC REDIAL PER R58 OR R78

REDIAL PER R58 OR R78

5

6

7

8 9 2.55 SEC THEN CONTINUE TO DIALOIJT

MINIMUM TONE DURATION

MIN. THEN CONTINUE TO DIALOUT 200 MS THEN CONTINUE TO DIALOU-I

JO0

MS THEN CONTINUE TO DIALOU-I

1.0

SEC THEN CONTINUE TO DIALOUT

0

PAV

B

SEARCH TIME

SECONDS 5 10

0

1 2 3 4

SECONDS 6 12 SECONDS

2

SECONDS

4

SECONDS 8 16

6

SECONDS 9

8

CODES - TIME DIAL TONE MUST BE DETECTED IN

B SEARCH TIME

SECONDS

7 14

*

SECONDS SECONDS

18

SECONDS

20 SECONDS

PAGE - 2.43

SECTIBN 8350-345013-NA

ISSUE 2, AUGUST 1988

9. CALL CONTROL DATA ENTRY

9. 5. Name Of Route

You can program a name for a route from a terminal that will appear on CDR records. This provides rapid identification of the carrier used as a word represents the name of the carrier. The default is 444444 for routes 0 and 4 (typically DDD on 610, 650) and 524F55544544 for routes 1, 2, 3, 5, 6 and 7 (ROUTED calls on value added carriers, 620, 630, 640, 660, 670, 680). The R (1 through 8) specifies the route number and all entries must be terminated with a ##.

REGISTER

6R0

THIS IS THE NAME OF ROUTE IN THE CDR AND CAN NOT EXCEED 16 CHARS. (ONLY 6 WILL BE RPINTED) MUST BE ENTERED IN ASCII. SEE APPENDIX 1.

DESCRIIYI’ION

DEFAULT

444444 524F555

. ._. .

9. 6. Access Number For OCC Telephone Network

When programmed this access number will be output on calls routed as an OCC. connection requiring an access number to be dialed out before allowing access. The default value for all Routes is blank. This entry can be a maximum of 33 digits. This can be done by:

RJZGISTER 6Rl

6Rl

d

G

WHERE R IS THE ROUTE NUMBER

DESCRIPTION

DEFAUL?

BLANK

9. 7. Authorization Number

You

can enter an authorization number that can be output automatically, to access an OCC, or value added carrier. The default value for all Routes is blank. This entry can be a maximum of 33 digits. This can be done by:

REGISTER 6R2

6Ft2

,7_J 2/

$

PAGE - 2.44

DESCRIl?TION

WHERE R IS THE ROUTE NUMBER

DEFAULT.

BLANK

PAV

ISSUE 2. AUGUST 1988

SECTION 8350-345-013-NA

9. CALL CONTROL DATA ENTRY

9. 8. Dummy Account Code

You

can program a Dummy Account Code that will act as an account code, if a complete Account Code is not dialed by the user. This can be done by:

entry

can be a maximum of 33 digits. This

REGISTER 6R3 DESCRIPTION

6R3

WHERE R IS THE ROUTE NUMBER

DEFAUL’J

9. 9. Centrex Number

You

can program a number to be used as the Centrex Access Cbdk. This entry can be a maximum of 33 digits. This can be done by:

REGISTER 6R4 t

WHERE R IS THE ROUTE NUMBER

D&XIPTION

1 DEFAULT

I

BLANK

PAV

PAGE - 2.45

SECTION 8350-345-013-NA

ISSUE 2. AUGUST 1988

10. POSITIVE ACCOUNT CODE OPTIONS

10. 1. Description

l%e

SMART-l PAV Controller provides most of the functions of the regular Controller.

The PAV Controller does not allow the Alternate Search Tables to be used for screening

destination numbers, as it is reserved for the Account Codes in the PAV list. In addition, the PAV Controller provides the ability to verify user dialed Account Codes. Other differences from the standard Controller are:

The maximum Verifiable Account Code length is 15 digits as dictated by the Search Tables 821 through 835.

10. 2:Specifying the Unit As A Controller Or PAV

If

you have not done so, you must specify the Controller as a PAV controller if to use it as a Positive Account Code Verifier. The programming in this part applies only if you set

011

to

0111.

This can be done by:

you

wish

REGISTER 011

ENTER 011 T

DESCRIPTION

T = 0 FOR REGULAR CONTROLEER

OPERATION

T = 1 FOR PAV

CONTRT)I.T.ER

DEFAULT

0

10. 3. Number Of Account Codes

The number of Account Codes that can be programmed, depends on the table selected. For example if you select:

Table 823, you can program 3 digit Account Codes in the range 000 to 999 (equal to

1000 Account Codes) or,

Table 827, you can program 7 digit Account Codes in the range 0000000 to 9999999

(equal to f,OOO,OOO Account Codes).

Of course, the PAV does not have enough memory to program l,OOO,OOO or more Account Codes, but the PAV does have enough memory to satisfy most situations.

The following table indicates the number of digits that must be entered in each Account

Code table.

PAGE - 2.46

PAV

ISSUE 2, AUGUST 1988

SECTION 8350-345-013-NA

10. POSITIVE ACCOUNT CODE OPTIONS

ACCOUNT

CODE

YOU MUST ENTER THIS NUMBER OF DIGITS IN THE TABLE PLUS AN ACTION DIGIT

TABLE.

821 822 823 824 825 826 827 828

THE CONTROLLER WILL EXPECT TO SCREEN THE NUMBER OF DIGITS THE TABLE SPECIFIES

AND YOU MUST ENTER ENOUGH DIGITS TO FILL

THE TABLE. FOR EXAMPLE:

823 MUST HAVE THREE DIGITS TO SCREEN.

829 830 831 832 833 834 835

10. 4. PAV List Maintenance Code

When you configure the Controller as a PAV Controller an additional default entrv is enabled in the Primary Search Tables to the allow the use of the PAV List Maintenance

Code. The PAV List Maintenance Code is always active unless you set 011 to 0111 (see page

2.46). This code is dialed by a user who

maintains the Positive Account Code List.

present (see page 2.31), but is not

TABLE1 TEMPLATE1 ACTION1

. I

803

#O **

I I

I 1

#*

DTMF # ** IS THE PAV LIST MAINTENANC CODE

DESCRIPTION

10. 5. Action Digits

When you configure the Controller as a PAV Controller an additional Action Digit is added to the Primary Search Tables (Figure 2-2 Maintenance Code.

ACTION DIGIT

#*

PAV

ACTION CODE DIGIT FOR (PAVJ SEARCH TABLE

MAINTENANCE

DESCRIPTION

) to the allow the use of the PAVr List

PAGE - 1.47

SECTION 8350-345013-NA

ISSUE 2, AUGUST 1988

10. POSITIVE ACCOUNT CODE .OPTIONS

10. 6. String Data

When you configure the Controller as a PAV Controller the following Action Digits are

available for the Alternate Search Tables only. Each Account Code you enter must have an Action Digit associated with it.

1 AcTION DIGIT1 ’

0

1

*

#9

RETURN USER =-ORDER TONE. DENY CALL VALID ACCOUNT CODE. ALLOW CALL VALID ACCOUNT CODE. ALLOW CALL DELETE SPECIFIED ACCOUNT CODE

DESCRIPTION

10. 7. Programming Positive Account Codes

To program the Controller with the Positive Account Codes accomplish the following

steps and write the information. in the Positive Account Code Form in APPENDIX 2:

1. Select the users that will have access to the Positive Account Code feature and write

their names down under the “Account User’s Name”.

2. Select unique Account Codes for each of the users and write them down beside the user’s name under ‘“Account Code”.

3. Select the action digit to be associated with the user’s Account Code. Write down the

Action Code beside the user’s Account Code.

4. Use a DTh4F phone that can access the PAV Controller and go off-hook.

5. Dial the PAV Maintenance Access Code. The default Access Code is # L *.

Note: The

procedure outlined in step 5 needs only be repeated once for each programming session It does not have to be repeated for each Account Code being entered into the PAV Controller’s memory.

6. Start by entering the Account Code for the first user. Next the Action Code for the

Account Code, For example if

Dial # * * and

Dial 386261 * # # and

Note:

The single beep, indicates that you have successfully entered the Account Code

and a terminating “##“.

the the first Account Code is 386261 the dialing sequence would be:

a single

will be heard.

J-

l-r

J J

will be heard.

~

Maintenance Mode, and the double beep indicates that the Account Code has successfully been entered.

7. Enter all of the Account Codes from the worksheet. Ensure that the double beep is

returned each time an Account Code is entered.

PAGE - 2.48

PAV

ISSUE 2, AUGUST 1988

.

SECTION 8350-345-013-NA

10. POSITIVE ACCOUNT CODE OPTIONS

Note: Once one line that is connected to the Controller has been programmed, all lines connected to that particular Controller are programmed with these same Account Codes. If there are multiple Controllers in an installation, each Controller must be programmed separately to use the Account Codes from all lines that are connected to the them.

8. After entering all the Account Codes from the worksheet, simply hang up the phone. This action terminates the programming session, and the Controller is now programmed with the Account Codes.

.

PAV

PAGE - 2.49

SECTION 8350-345-013-NA

APPENDIX

1

- SYSTEM INFORMATION

ISSUE 2, AUGUST $988

Al. 1 GENERAL

This provides various information that you will find useful for extended use of your Controller.

Al. 2 Print Format You

can change Call Detail Recording format as required:

l

The MITEL format was developed for PBX applications (and specifically MTTEL PBXs).

Some fields are used for call transfers, attendants, etc., and are not supplied by the Controller.

l

The SMART format is similar to the MOTEL format, however it has reduced the printing

width to fit in 80 columns and the R field is in ASCII instead of numeric.

Al. 3 MITEL Format

MY/DD BB:BB CC:CC:CC II.11 DDDDDDDDDDDDDDDDDDDDDDD

TSEERR

AAAAAAAAAAAANNN

MM/DD is the month day BB:BB is the start time of the call CC:CC:CC is the duration of the call

11161

is the indication of an incoming call

.

D is the number that was dialed

T occurs if the call was denied

S occurs if the call was speed dialed, a space otherwise LL is the trunk number that was used RR is the route number that was used

A is the Account Code that was entered when accessing another carrier

Al. 4 SMART Format

12345678901234567890123456789012345678Q012345~78901234567890123458789012345078901234507890

MM/DD

HH:YY

MMIDD is the month day HH:MM is the start time of the call DH:DM:DS is the duration of the call as DH hours, DM minutes and

N is the number that was dialed T occurs if the call was denied S occurs if the call was speed dialed, a space otherwise

LL is the trunk number that was used RR is the route number that was used (ASCll) A is the Account Code that was entered when accessing another carrier NNN is the system ID

DH:DY:DS NNNNNNNNNNNNNNNNNNNNNNN

TSEE RRRRRRAAAAAAAAAAAA NNN

DS

seconds

PAGE - 2.50

PAV

_.-

ISSUE 2, AUGUST 1988

SECTION 8350-345-013-NA

APPENDIX 1- SYSTEM INFORMATION

LEGAL CONTROLLER INPUTS

0 through 9

#, *

FROM

TERMINAL

0 through 9

#, * A or a B or b BB or bb

C or C

D or d E or e

F or f

FF or ff Period Comma

Hyphen

LF CR

CONTROLLER INTERPRETATIOB

0 through 9

#, *

* # ##

C D E

F it is within a string. SPACE if it is

the last character of string.

##

# # #

# #

999

Go ON-HOOK

1

Space

999

X or x

#

Exit PROGRAM MODE

I

PAV

PAGE - 2.51

SECTION 8350-345013-NA

ISSUE 2, AUGUST 1988

APPENDIX l- SYSTEM INFORMATION

ASCII CODES

BS

HT LF

VT FF

CR so

SI DLE

DC1 DC2 DC3

NAK

DC4 SYN ETB

.cAN

%B

08 09

OA OB

oc OD OE OF

10

11 12 13

iz 16 17

18

19 IA

ESC 1B FS GS RS US

1c 1D 1E 1F ?

(

; =+

9

i

0

1 2 3

2

4 7

8

: 9

;

<

=

>

28

H 29 2A

:

2B 2c

2D 2E

2F

30

LK

M

N

0

P

31 32 33

RQ

S

T

35

34 36 37

38

39

vu W

:! 3A 3B

f

3c ’ 3D

1

3E 3F :.

48 49

4A :“c

:; 4F

z: 52

53 z4

56 57

58 59 5A

z

z; 5F

h

’

J

k 1

m n

0

68 69 6A

6B 6C

6D 6E 6F

70 !l r s

u ;z

t

V W

71

72

73

76

77

78

y”

79

7A ?

I

1

;Bc

;;

DEL 7F

PAGE - 2.52

PAV

ISSUE 2, AUGUST 1988

SECTION 8350-345-013-NA

APPENDIX 2 - SITE INFORMATION

For your convenience APPENDIX 2 consists of the following site forms:

CONTROLLERSITEFORM SEARCHTABLEFORM SPEEDCALLFORM

These forms are designed to help you document your customer’s site information. When calling for technical assistance you should have these forms available to you. The information contained will aid the technical assistance personnel in resolving difficulties you may encounter.

PAV

PAGE - 2.53

SECTION 8350-345-013-NA

APPENDIX 2 - SITE INFORMATION

CUSTOMER NAME:

REGISTER

000

T 001 T 005 T 006 .T 007 T 008 T 009 T 010 T 015 T

DEFAULT DESCRIPTION

CONTROLLER SITE FORM

1 0 0

4 2 0,l.t

1

9 0

Speed Call Numbers Reorder Tone Trunks Monitored For CDR RS-232 Baud Rate Nulls After A Carriage Return

Print Out Incoming Calls Print Format Route to Monitor for CDR Route Progress Tone Length

ISSUE 2. AUGUST 1988

DATE

SEE SITE

PAGE

2.13

2.16

2.17

lNF0

X00

X01 T X02 T X03 T X04 T X.05 T X06 T X07 T X08 T

.X09 T

Xl1 Xl2

Xl3 T Xl4 T Xl9 T X20 T

X23 T X24 T X25 T X26 T X2? T X28 T X29 T

T

2 4 Rotary Dialing Rate 2.18

1

6

1

5 3 3 3’ 4

Type Of Central Office

DTMF Dialing Rate On-Hook Timing 2.19 Flash Allowed/Time 2.20 Time Between Release And Reseizure 2.20 T = Number Of Ground Start Tries 2.20 T = Ground Start Timeout In Seconds 2.21 Off-Hook Digit Refusal Time 2.21

User Dial Tone 2.21

Inter-Digit Timeout On Subscriber Side Inter-Digit Timeout On 0+ Calls Inper-Digit Timeout On 01+ Calls Rotary Inter-Digit Pause Beep Options Ringing Sensitivity

Activation Of Controller Default Route Centrex Outgoing Digit Centrex Enable Code Auto-Answer Timer In Tens Of Sets Auto-Answer Wait-for-Security-Code Auto-Answer Lockout Timer

2.18

2.19

2.22

2.23

2.24

2.25

X30 T X31 T

X32 T X33 T X34 T

R50 T R51 T 0 R52 T R53 T

f In Generic 14 the default is 1. In Generic 10 the default is 0.

PAGE - 2.54

O,l,l,l

4

3

Off-Hook Recognition Time Tip Ground Appiication Timer Subscriber Outgoing Digit Recognition

Subscriber Incoming Digit Recognition

Tip Ground Removal Timer

Destination Number Format

PAV Route Progress Tones Account Code sumber Of Digits Account Code

Wait

:-

Timer In Seconds

2.26

2.27

2.3-1

2.35

2.36

PXV

ISSUE 2, AUGUST 1988

APPENDIX 2 - SITE INFORMATION

SECTION 8350-345-013-NA

CONTRQLLER SITE FORM

REGISTER R54 T

R58 T R59 T R60 T R70 T R71 T R72 T R73 T R74 T R78 T R79 T R80 T

601 602

603

604 610, 650 620-640, 660-680 6Rl 6R2 6R3 6R4

DEFAULT

1

496,696 0 0

O,l,l,l 0 4

3

1

4.6.6.6 0 0 000 43484E

#o*

OD 444444

524F55544S44

Blank Blank Blank Dummy Account Code 2.45 9

DESCRIPTION

Account Code Type Action As A Result Of Call Failure Account Code Warning Tones Account Code Confirm/Reroute Tones Destination Number Format PAV Route Progress Tones

Account Code Number Of Digits

Account Code Wait Timer In Seconds

Account Code Type Action As A Result Of Call Failure Account Code Warning Tones

Account Code Confirm/Reroute Tones

User Area Code 2.33

Machine Identifier 2.33 Auto-Answer Security Code 2.33 Terminal Program Security Code 2.33

Name Of Route

Access Number

Authorization Number

Centrex Number

SEE

PAGE

2.37

2.38

2.39

2.40

2.34

2.35

2.36

2.37

2.38

2.39

2.40

2.44

2.45

SITE INFO

615 625 635 645 655 665 675 685

700-799

7000-7999

801-815 801

803 804

807 808 810

811

Blank Blank

~$85327 #8533#62*427 #8533#62*427 #8533#62%427 #85327 #8533#62*427 #8533#62$427 #8533#62*427

100 Speed Call

1000 Speed Call

Search Tables

1#7*#7#90 119X9 11#6$#9#9#2#00~#4#O~~#~#O#O#o#C 1411#315550180001#4#9#91#9#001#4

1#4#1#95550#4#4#9#9#9#9#9#6 #1#4#4#9#9#9#9#9#6 #4#1#9#9#9#9#9#9#9#9#6

#1#4#1#9#9#9#9#9#9#9#9#6

2.41

2.13

2.31

2.32

2.31

2.32

2.31

PAV

PAGE - 2.55

SECTION 8350-345-013-NA

APPENDIX 2 - SITE INFORMATION

ISSUE 2, AUGUST 1988

SEARCH TABLE

THE CALLER

115 Is

THE REGISTER NUMBER. WHERE THE 8 INDICATES A SEARCH TABLE TOLLOWING TWO DIGITS INDICATE THE NUMBER OF DIGITS TO BE SCREENED, IN THIS :ASE THE CONTROLLER SCREENS IS DIGITS.

JNN ARE DIGITS YOU WANT THE CONTROLLER To MATCH TO II MAY BE ANY DIGIT 0 - 9 AND *

l&LED BY THE SUBSCRIBER. N CAN ALSO BE: #O

L REPRESENTS THE ACTION DIGITS INSTRUCTING THE ACTION TO BE TAKEN WHEN A MATCH )R ENOUGH DIGTS HAS OCCURED.

f#

INDICATES THE END OF THE ENTRY

FORCE ROUTE #O FORCE ROUTE #l FORCE ROUTE K! FORCE ROUTE #3

SELECT ROUTE #O SELECT ROUTE #1 SELECT ROUTE #2 SELECT ROUTE #3 FOLLOWING THE ‘SELECT’ DIGITS

WHICH WILL BE MATCHED AGAINST THE DIGITS

FURTHER INFORMATION SEE BELOW.

TO DIAL

COMPARE AGAINST A USER DIALED # COMPARE AGAINST A USER DIALED 1 OR 0

#I #4 COMPARE AGAINST ANY USER DIALED DIGIT 2 - 9 #9 COMPARE AGAlNST ANY USER DIALED DIGIT

RECEIVED THESE CODES WILL FORCE THE CALL ONTO

THE ROUTE SPECIFIED. ONCE A ROUTE IS

FORCED, NO CHANGE OF ROUTES MAY OCCUR

THESE WILL NOT DIAL OUT THE ‘SELECT’

DIGITS AND WILL START THE COMPARISONS OVER AGAIN FROM THE FIRST DIGIT

SPEED CALL - ACCESS 7NN ENTRY DIAL WHAT HAS BEEN ENTERED AND CUT THROUGH(N0 ROUTING)

PROGRAMMING SECURITY CODE ABSORB WHAT HAS BEEN ENTERED AND CUT THROUGH(BY-PASS

CONTROLLER) LAST DIGIT OF THE PHONE.NUMBER HAS BEEN DIALED. FURTHER

DIGITS DIALED ARE ACCOUNT CODES, UNLESS R54T = 1 IF ACCOUNT CODES ARE ENABLED; OTHERWISE FURTHER DIGITS ARE IGNORED. DIALING INFORMATION MUST HAVE BEEN SCREENED PRIOR TO ENCOUNTERING A SEARCH TABLE WITH THIS CODE TO PROVIDE A ROUTE ON WHICH TO DIAL

DO NOTHING(WAIT FOR MORE DIGITS) PREFER DEFAULT ROUTE SPECIFIED IN X24T WHEN ENTERED AS A PROGRAMMING ACTION THE ENTRY IS REMOVED

(I.E. 803#00 * #9) REMOVES THE PROGRAMMING CODE # 0 *

R SIDE ONLY, LIMITED ACCESS SPEED CALL PROGRAMMING

PERMITS A USER TO ENTER SPEED CALL NUMBERS 1N THE

S

..MMw FORMAT., BY JUST DIALING THE NNMMM.. .MM

DIALING THE SPEED CALL LOCATION NUMBER AND THE

T lne aqgr L can only f3e enrerea rrom a would be considered as one digit. #* is 011 is set to

0111.

PAGE - 2.56

termmal.

the

PAV

I he B IS used as a shift character where #O, #l, #2, etc.

list maintance code, and is active only when parameter

PAV

:‘:

.

ISSUE 2, AUGUST 1988

APPENDIX 2 - SITE INFORMATION

SECTION 8350-345-013-NA

SEARCH TABLE FORM

LOCATION

NUMBER

ACTION DIGITS

PAV

PAGE - 2.57

SECTION 8350-345013-NA

APPENDIX 2 - SITE INFORMATION

SPEED CALL

Setting up a Speed Call Method 1

ISSUE 2, AUGUST 1988

REGISTER

(FORMAT)

FOR 100 SPEED CALLS

7NNlxMM...MM##

OR

7NNDKMM.

D MM *

P. .PP##

FOR 1000 SPEED CALLS

7NN-NDKMM...MM##

OR

7NNNDKMM...MM* P..PP##

FORMAT FOR UP TO 100 ENTRIES.

NN IS THE SERVICE CODE TO BE DIALED BY THE SUBSCRIBER AND MM...MM IS THE NUMBER TO WHICH THE CODE IS TRANSLATED

FORMAT FOR UP TO 1000 ENTRIES. NNN IS THE SERVICE CODE TO BE DIALED BY THE SUBSCRIBER AND MM...MM IS THE NUMBER TO WHICH THE CODE- IS TRANSLATED

DEFINITION

D is the key that selects the lines to access the call number

I

DIGIT SELECTS

TRUNK1 DIGIT

SELECTS TRUNK 1

K specifies how routing will be accomplished

0 - 7

98

Force on Route 0 -

Use

the

screening

Dial immediate, no Route # (transparent)

7

table to determine routing

MUST FROM A TERMINAL

BE’ EI’iTERED

PP is an Account Code and is se the aie

. The gc

and the Account

arated from the destination number by

3

ode are optional.

Enters the information into memory

Setting up a Speed Call Method 2

1

STEP

1

2 3

4

DIAL

###

NNU’O

MM... ##

5

6 HANG UP TO EXIT. DO NOT DIAL 999

PAGE - 2.58

DESCRIPTION IS THE USER SPEED CALL PROGRAMMING CODE IS THE LOCATION 00 THROUGH 99 OR 000 THROUGH

999 IS THE TELPHONE NUMBER TO BE DIALED

ENTERS THE INFORMATION REPEAT STEPS 2 - 4 UNTIL ALL NUMBERS ARE

ENTERED

PAV

ISSUE 2, AUGUST 1988

APPENDIX 2 - SITE INFOR~MATION

SECTION 8350-345013-NA

SPEED CALL FORM

LOCATION NUMBER

DESTINATION AND ACCOUNT CODE

I

PAV

PAGE - 2.59

SECTION 835Q-34%013-NA ISSUE 2. AUGUST

1988

APPENDIX 2 - SITE INFORMATION

POSITIVE ACCOUNT CODE

Programming Positive Account Codes

To program the Controller with the Positive Account Codes accomplish the following steps and write the information in the Positive Account Code Form:

1. Select the users that will have access to the Positive Account Code feature and write

their names down under the “‘Account User’s Name”.

2. Select unique Account Codes for each of the users and write them down beside the user’s name under “Account Code”.

3. Select the action digit to be associated with the user’s Account Code. Write down the Action Code beside the user’s Account Code.

4. Use a DTMP phone that can access the PAV Controller and go off-hook.

5. Dial the PAV Maintenance Access Code. The default Access Code is # * *.

6. Start by entering the Account Code for the first user. Next the Action Code for the

Account Code, and a terminating ‘6##‘9For example if the the first Account Code is 386261 the dialing sequence woulld be:

Dial # * * and a single s will be heard. Dial 386261 * # # and

JJ

will be heard.

7. Enter any and all of the Account Codes from the worksheet in the same manner. Ensure that the double beep is returned each time an Account Code is entered.

8. After-entering. all the Account Codes from the worksheet, simply hang up the phone. This action terminates the programming session, and the Controller is now

programmed

with the Account Codes. Note: The procedure outlined in step 5 needs only be repeated once for each program-

ming session It does not have to be repeated for each Account Code being entered into the PAV Controller’s memory.

Note: The single beep indicates that you have succ.essfully entered the Account Code Maintenance Mode, and the double beep indicates that the Account Code has successfully been entered.

Note: Once one line that is connected to the Controller has been programmed, all lines connected to that particular Controller are programmed with these same Account Codes. If there are multiple Controllers in an installation, each Controller must be programmed separately to use the Account Codes from all lines that are connected to the them.

Note: Each Account Code you enter must have an Action Digit associated with it.

MX’ION DIGIT

DESCRIPTION

0 RETURN USER RE-ORDER TONE. DENY CXLL 1 VALID ACCOUNT CODE. ALLOW CALL

* VALID ACCOUNT CODE. -4LLOW’ CALL

#9

PAGE - 2.60

DELETE SPECIFIED .ACCOUNT CODE

PXV

ISSUE 2, AUGUST 1988

APPENDIX 2 - SITE INFORMATION

SECTION 8350-345013-NA

POSITWE ACCOUNT CODE FORM

POSITn7E ACCOUNT CODE

MAINTENANCE ACCESS CODE1

ACCOUNT USER’S NAME

NUMBER OF DIGITS IN ACCOUNT CODE1

I

ACCOUNTCODE ACTION DIGIT

PAV

PAGE - 2.61

SECTION 8350-34%013-NA

ISSUE 2, AUGUST 1988

INDEX

A

A&B Dial Tone Timers, 2.43 Account Code Type, 2.37

Account Coude Warning Tones, 2.39 Acknowledgement Tones, 2.7 ASCII CODES, 2.52 Authorization Number. 2.44

@

Centrex, 2.24, 2.45 CHAINING, 2 0 10 Changing Terminal Program Security Code, 2.9 Cloning, 2.10 CONTROLLER SITE FORM, 2.54, 2.55 Controller Operation On Off-Hook, 2.23

D

Data Verification, 2.10 Defining the Number Of Speed Calls, 2.13 Dialing Rates, 2.18, 2.19 Digit Recognition, 2.26, 2.27 Dummy Account Code, 2.45

M

Machine ID, 2.33 MITEL PRINT FORMAT, 2.50

N

Nulls After A Carriage Return, 2.16

0

Off-Hook Tone, 2.23

P

PAV LIST, 2.47 Positive Account Codes, 2.48 PRINT FORMAT, 2.50

Primary And Alternate Routes

Destination Number Format, 2.34 Route Progress Tones, 2.35

Primary Search Tables, 2.28

Print Format, 2.17 Print Out Incoming Calls, 2.16

Programming With A DTMF Telephone, 2.7

Programming With A Terminal, 2.9

G

Ground Start, 2.20, 2.21

I

Interdigit Time Out, 2.22

e

LEGAL CONTROLLER INPUTS, 2.5 1

Legal and Illegal Entries, 2.9

PAGE - 2.62

R

Re-Order Tone From The Controller, 2.16

Rotary Dialing, DTMF Dialing, Type Of

Trunk, 2.18 Route Name, 2.44 Route Strings, 2.41 Route To Monitor For CDR. 2.17 RS-232 Baud Rate, 2.16

PAV

ISSUE 2, AUGUST 1988

S

SEARCH TABLE RECORD, 2.57 Search Table Default Data, 2.31 Search Table Format, 2.30 Security Code, 2.25, 2.33 Setting Up A Speed Call, 2.13, 2.15

SMART PRINT FORMAT, 2.50 SPEED CALL FORM, 2.59 SPEED CALL PROGRAMMING, 2.13 Special Functions, 2.10 Specifying PAV, 2.12

T

SECTION 8350-345013-NA

INDEX

.

Tandem IMode, 2.10 Terminating A Varaible Length Entry, 2.7 Terminating A Variable Lenght l&-y. 2.9

-Tip Ground. 2.26,. 2.27

u

User Area Code, 2.33 User Dial Tone, 2.21

W

Wakeup The Controller, 2.6

PAV

PAGE - 2.63

ISSUE 1;.“$tJNE 1988

MANUAL3

SECTION 83$0-34&014-NA

I

.

;

.j . .

.: ,y

:--

::

SECTION 8350-345-014-NA

ISSUE 1, JUNE 1988

HEADING

1. INTRODUCTION ............................................

1. 1. Chaining ...............................................................

2. SETTING UP A CHAIN

3. INSTALLATION OF A RECORDING UNIT ..................................

3. 1. Flow Control

4. CHAINING PARAMETERS AND COMMANDS

5. TONES SUPPLIED BY THE CONTROLLER

5. 1. Acknowledge DTMF Tones ................................................

6. CHAIN PROGRAMMING

6. 1. Entering Programming

6. 2. Exiting Programming

7. PROGRAMMING AN INDIVIDUAL CONTROLLER ...........................

8. REMOVING A CONTROLLER FROM A CHAIN ..............................

9. CHAINING DATA VERIFICATlON

10. CDR AND CHAINING

10. 1. Polling Scheme ........ .

10. 2. CDR Buffering .........................................................

10. 3. Suspending the CDR

10. 4. Enabling CDR

11. CHAINING CONDITIONS

11. 1. Parameter 013

11. 2. Parameter 014

11. 3. Chains .................................................................

11. 4.Other Notes

INDEX ..*........................... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

..........................................................

.............

....................................................

............................................................

.............................................................

..........................................................

..................................................

....................................................

.....................................................

........................................

....................................................

................................................

...................................................

..........................................................

..................... .............................

.........................................................

...........................................................

:

PAGE

3.2

3.3

3.5

3.6

3.7

3.8

3.9

3.10

3.11

3.12

3.13

3.14

3.15

3.17

3.19

PAGE - 3.1

ISSUE 1, JUNE 1988 SECTION 8350-345-014-NA

1. INTRODUCTION

1. 1. Chaining

This

feature allows multiple Controllers to be ‘“Chained” through their RS-232 port via

cabling supplied with each unit (Figure 3.1 ). This Chaining feature provi.des two distinct features:

1. The units which are chained together via their RS-232 ports (cable supplied) may be addressed remotely or locally with DTMF instruments which can access any port on a Controller in a Chain. From that access point any combination of units within the set, may be programmed with DTMF signals. The recommended methods of access might be either a DTMF instrument itself, or a “Tandem” (see MANUAL 4) access from a remote location.

2. With the addition of an optional cable, a printing device may be connected to the Chain. This allows the collection of call records from all units in the Chain, to be output to one printing device without the need for a data concentrator or multiplexer.

The call detail records of the units within the chained set will be output one at a time to

the printing device. Programming from this device through the printer Chaining cable is not supported.

Figure 3.1 Setting

up

a Chain

CABLE FOR PRINTER

CONNEaION JACK

Ri%%%G

DEVICES OR

OPTIONAL RS-232

CONNECTOR

OPTIONAL RS-232

OR RECORDING

PLUG

PAGE - 3.2

SECTION 83&3JWllJ-NA

ISSUE 1, JUNE 1988

I

El I

El

0 I

I I

2. SElTmG UP A CHAIN

1. In&l and power oil the Controllers up individually (maximum of ten), they must not be connecred to each other (see MANUAL 1).

2. You s/zouLd have initialized each Controller (MANUAL 1).

3.

At

each Controller individually enter the programming access code (default # 0 *

see Note 1) and turn the CDR off, by entering 0090.

4. Make sure that all the Controllers are programmed to the same Baud rate (maximum 1200 Baud when the Chaining Cable is attached). Leave the programming

mode by either entering 999, or by going On-Hook.

5. Connect a DTMF telephone to a telephone port on a Controller that has not been programmed for an ID (013T).

6. Enter the programming access code of # 0 * from the DTMF. telephone’.

7. Specify rhe Controller number by entering 013T where T is the Controller number

(see Note 2). Go On-Hook.

8. Repem steps 5 through 7 for each remaining Controller except the Tail Controller.

9. Poivet all the Controllers down.

-

I

I If you

CORI

10. Attach the Chaining Cab!e to each of the Controllers in the Chain per

Figure 3.2 .

11.

This step should only be done for the Tail Controller (which must be programmed last). Note: Do not do this until the Chaining cables are connected. Connect u DTMF telephone to a telephone port on the Taii Controller. Then power the unit up, and enter programming mode. Enrer Tail Conuoiler (largest number). Enter Ol4T where T

in the Chain. T must be the same in both 013T and 014T.

12. To exit programming completely enter 999 or go on-hook. are using the Optional Printer Chaining Cable, see

XNG UNIT.

013T

where T is the number of the

is

the number of

3. INSTALLATION OF A REi..

Controllers

AGOODIDEA :

As

you install the Controilers in a Chain, it is a good idea to label each Controller and

cable, with the labels provided, for programming identification.

Note 1:

(see

Note

must assign each contrqller in the Chain a specific number. - !D (1 - P or * ). The first Controller is referred numbered and programmed sequentially (e.g. Controller 2, then 3, 4, etc.). The last

is

referred to as the Tail, and is programmed with the highest number in the Chain.

You can not use a terminal to program in a Chain unless you arc in tandem mode

MANUAL 4).

2: Before doing Chain programming on any of the Controllers in the Chain vou

to

as the Head and is numbered 1 and the

remaining units are

unit

PACE - 3.3

XSSUE 1, JUNE 1988

2.

SETTING UP A CHAIN

Figure 3.2 Setting up a Chain

TAIL CALL

CONTROLLER(4)

SECTION 8350-34%014-NA

CONTROLLER(

PAGE - 3.4

-SECTION 8350-345-014-NA

ISSUE 1, JUNE 1988

3. INSTALLATION OF A RECORDING UNIT

The recording device you use must meet the requirements and be installed as indicated in Figure 3.3 .

Figure 3.3 Connecting a Terminal or Printer

TERMINAL SPECIFICATIONS

Parity = None

Bit 8 Sense = Spat

eration = Full D

= 8 with 1

stop bit

RS-232 CONNECTOR

DIRECTION

You can not program the Controllers with a terminal unless you are using tandem mode.

PAGE - 3.5

ISSUE I, JUNE 1988 SECTION 8350-345014-h’A

3. INSTALLATION OF A RECORDING UNIT

3. 1. Flow Control

While in the programming mode, to turn CDR on,- crater X-ON/X-OFF flow control from the receiving device connected to the printer cable is

supported by the Controller. The Controller Chain may be programmed suspend output by setting 014T in the-Tail Controller to a 0140.

009X (See-Ttible on page 3.16).

to temporarily

not

PACE - 3.6

SECTION S350-31%014-NX

ISSUE 1. JUNE 1988

4. CHAINING PARAMETERS AND COMMANDS

The following is a list of Chaining Commands and Parameters specific to Controllers in a

Chain:

013

t

014 t

950 944 II

945

946 n

947 952 n

957

959

Number of this Controller in.Chain (l-9, t = IO;- l=Head; O=not in Chain) Total number of Controllers in Chain (programmed in Taii Controller only; 1-9, t =IO, O=not Tail Controller). Enter DTMF Chain Programming mode. Select Controller number “n” in Chain to accept DTMF Chain Programming. You can enter more than one 944n to seiect more than one Controller at a time.7

Select all Controllers in Chain to accept DTMF Chain Programming at the same time.7 Deselect Controller number “n” in Chain from..accepting DTMF Chain Programming. t Deselect all Controllers in Chain from accepting DTMF Chain Programming? Select Controller number “n” in Chain for data verification, and deseiecr all others (multiple 952-n’s may be used in succession without using 957)-t

Exit Chain verification mode and remain in Chain programming mode. with all Controllers selected.? Exit DTMF Chain Programming mode, remaining in “normal” program mode in the unit you are connected to.7

t To use these commands you must be in Chain programming mode.

The following commands(normally used in programming mode) do not work in the DTMF

Chain Programming mode:

902 942 903 942 906 907 942 908

Note: You can use tandem mode on a remote Controller to call into ,a Controller in the

Chain for programming and/or verification using a terminal.

Note: The command 980, if entered in DTMF Chain programming mode, sets the time and date in all the Controllers even if you have not selected them all.

Normal data verify (use 952 n) Initialize Controller to defaults Clone Normal exit verify (use 957)

Tandem access of another Controller

PACE - 3.7

ISSUE 1. JUNE 1988

SECTION 8350-315Old-N.1

5. TONES SUPPLIED BY THE CONTROLLER

5. 1. Acknowledge DTlMF Tones

While programming the Cdntroller inChain-mode you will receive >audible indications as to correct, incorrect entries and programming timeouts. In general, after each entry, the Controller will respond with a double tone.

If You Hear E

A

single DTMP $ means the command you have entered has been recognized as le-

gal(correct), i.e. you entered # 0 1.

For Example

Parameters: After the three digit parameter prefix has been dialed, the Controller will respond a single short tone.

Strines: After the three digit string prefix has been dialed, the Controller will respond a

single short tone. Search Tables: After the three digit search table prefix, the Controller will respond a short tone.

You will hear E upon entering commands, 952, 946, and 944.

If You Hear EE

If you hear a double tone it means the entry you have made has been accepted. This

occurs after a parameter has all the digits it needs to make it legal or you entered ## on a variable length parameter. For example:

@ If you enter 942 you will hear e If you enter 957 to exit Chain data verification mode you will still be in Chain pro-

gramming mode e

In this case when you enter a valid parameter you will hear a and when valid data is entered for that parameter you will hear

l

You will hear EE at the end of a string, or a parameter that needs a single digit, 950,

947, or after 952 followed by a digit you wish to look at.

If You Hear $J J J

Four long DTMF Note: In the event of an illegal entry, wait for the tones to stop and then try again.

arLLr

EE . Then enter 903 and you will hear

means you have made an incorrect programming entry.

EE

,

P

SE

.

PAGE - 3.8

SECTION 8350-345-014-NA

ISSUE 1, JUNE 1988

6. CHAIN PROGRAMMING

6. 1. Entering Programming

You must have given each Controller in the Chain an ID and entered the number of

Controllers in the chain in the Tail Controller. By leaving the DTMF telephone connected to a telephone port on any one of the Controllers,,. you-can. program all Controllers simultaneously with the same information. It is not necessary to use DTMP Chain Programming if a Chaining Cable is connected to a Controller; “normal” DTMF programming may still be done for that Controller as before, if desired. If command 950 is entered at a

Controller during reeular oroeram mode, it (and the rest of the Chain) enters the DTMF Chain Programming mode. After the programming access code and the 950 command have been entered, programming may be done per normal except for the following:

0 While in the Chaining mode, the Controller does NOT give the one-minute warning as

it does in “normal” programming mode; after two minutes of no activity, the Controller will exit programming.

0 Only one line, on one Controller, per Chain, may do DTMF Chain Programming at a

time. Additional access attempts will be refused.

0 Chaining operations can not be done any faster than 1200 baud. Don’t change 006

(RS-232 Baud Rate) with the Chaining Cable attached, and make sure that all the Controllers are set to the same Baud rate when the Chaining Cable is attached. You can not change the baud rate or set the ID of a Controller while it is in a Chain.

6. 2. Exiting Programming

To exit programming completely enter 999 or go on-hook. Enter 959, to exit Chain programming mode, but remain in normal programming mode

for the Controller you are connected to. Warning:

If you are doing a remote access you must enter 999 before hanging up, or you will leave the trunk locked up until it times out.

PAGE - 3.9

ISSUE 1. JUNE 1988 SECTION 8350-34%014-NA

7. PROGRAMMING AN INDMDUAL CONTROLLER

To program an individual Controller while using Chaining, (you must make sure you address the correct Controller(s) you wish to program) you can:

II I. C&nect Q DTMF telephone to a telephone port on any Controller which is in the

Chain and enter the programming access code followed by 950. This starts Chain Programming mode and selects all the Controllers in the Chain for programming.

I] 2. If you want to program all the Controllers in the Chain with the same informa-

tion, go to step 4. Otherwise, enter 947 which deselects all Controllers in Chain.

1 1 3. Enter 944 n which selects a specific Controller where n is the unique ID (1 - 9

or dc for 10). This command may be repeated to select more than one Controller in the Chain for programming.

I] 4. Enter the individual programming information for the Controller(s).

‘_

1-1 5. To exit programming completely enter 999 or ga on-hook. Enter 959, to exit

Chain programming mode, but remain in normal programming mode for the Controller you are connected to.

PAGE - 3.10

SECTION 8350-345-014-N.\

ISSUE 1, JUNE 1988

8. REMOVING

A CONTROLLER FROM -A

CHAIN

Should the requirement occur, you can remove a Controiler from a Chain. The example in Figure 3.4 shows a four controller Chain for simplicity. However, there can be any number of Controllers in the Chain: (up to. IO) :and fanynumber may be removed. Essentially, the easiest method of removing a Controller is to remove it, put the Tail Controller in its place and reprogram to the removed Controller’s ID, then reprogram the last Controller in the Chain to be the new Tail Controller. The following steps outline this technique

El

in greater detail.

1. Connect a DTMF telephone to a telephone port on the Controller that has been

selected for removal. Enter the programming access code.

2.

Enter

3. Go on-hook.

4. Connect a DTMF tele access code. activity, and suspends CDR output if it was enabled). Go on-hook. Power all Controllers down.

0130 (this removes the Controller from the Chain).

Enter

hone to the

0140 deselects this Controller as the Tail, turns off Chaining

P

Tail Controller

and enter the programming

Move the Tail Controller into the position indicated in Figure 3.4 ~

I I I I

I I

Note: Controller is powered down.

5.

6.

Power up all

7.

Connect a DTMF telephone to a telephone port on the old Tail Controller.

Program

8.

Go

on-hook.

troller.

9. Reprogram

trollers in the Chain. This turns on Chaining activity, and starts CDR output if it was enabled.

10. To exit programming completely Chain programming mode, but remain in normal programming mode for the Controller you are connected to.

Any CDR records which have not been output by a Controller are lost if that

_. . _ _

Controllers.

013T

on the old Tail Controller to match its new position in the Chain.

Connect e DTMF telephone to a telephone port on the new Tail Con-

014T on the new Tail Controller with the new total number of Con:

enter 999 or go on-hook. Enter 959,

to exit

PAGE - 3.11

ISSIJE 1, JUNE 1988

SECTION 8350-345014-NA

8, REMOVING A CONTROLLER FROM A

CHAIN

Figure 3.4 Removing A Controller From A Chain

CONTROLLE; TO BE TAKEN OUT

THIRD CONTROLLER TAIL CONTROLLER

TAIL CONTROLLER

IS REPROGRAMMED TO BE THE SECOND

Notes

Do?z’t attach or detach the Chaining Cable from any of the Controllers unless Register

014T in the Tail Controller has been set to 0140. You should also turn off the CDR by setting Register

0140.

If you wish to discontinue, or take down a Chain, DO

009T

to 0090. To suspend CDR (for a short time) you can set 014T to

WARNING:

NOT

attempt to use the sequence: # 0 * 950 013 0. The Controller will refuse this command if it is in Chain programming mode.

The command to remove the Controller from the Chain, must be entered separately, for each Controller in the Chain.

PAGE - 3.12

SECTION 8350-345014-NA ISSUE 1, JUNE 1988

9. CHAINING DATA VERIFICATION

There are three ways to verify the data in Controllers in a Chain:

A. Use a DTMF telephone on the subscriber side of one line of one of the chained

Controllers and a DTMF digit decoder/collector on the C.O. side of the same line;

B. Call in to one of the chained Controllers from a remotely-located DTMF telephone

which has a DT..!,d!glt, decoder/collector, connected .in parallel (remote programming);

C. Use a terminal with another Controller in its Tandem mode to call in to one of the

chained Controllers.

Using any of these three methods, go into program mode on one of the chained Controlllers.

[ ] 1. Enter the 950 command to enter the Chaining mode. ]] 2. Enter 952 n, where n is the number of the Controller in the Chain which you

desire to examine.

]] 3. Enter the number of the parameter for which you wish to,verify the value.

value appears on the terminal (tandem mode). or DT’MF digit decoder/collector.

I] 4. Continue entering parameter numbers until you have all your desired informa-

tion. You may then verify another Controller by entering 952 n, where n is the number of the next Controller to be verified.

I] 5. To leave the verification mode and remain in the Chaining mode, enter the

command 957.

Alternatively, the commands 959 or 999 may be used to exit from Chaining mode and from programming mode respectively, with the expected results.

The

PAGE - 3.13

ISSUE

1,

JUNE 1988

SECTION 8350-345014-NA

10. CDR AND CHAINING

10. 1. Polling Scheme

In the Chain, the Tail Controller queries the other Controllers for their CDR status. The Controller with the most records sends its call records first, through the Chain, to the Tail Controller, which passes them out to the printer cable. This process continues until each Controller has sent all availablerecords..

There is a set of printable and non-printable characters used to perform the polling

scheme. These characters are also sent to the printer cable. Characters used were chosen with care to prevent interface problems with popular printers, SMDA equipment, and other call recording devices. A list of characters sent by the Controllers is listed below:

P

i

START OF BUFFER STATUS REPORT END OF BUFFER STATUS REPORT 1C DUMP CDR COMMAND (START OF BINARY DUMP NR.. 7E. - (note 1) ELEMENT OF BINARY DUMP NUMBER 01

ELEMENT OF BINARY DUMP NUMBER

END OF BINARY DUMP NUMBER SEQUENCE

STA.RT OF CDRDUMP '

END

OF

CDR DUMP

DTMF CHAIN PROG. ENTRY CODE INTRODUCTION CHAR 10 DLE -P

*.

1E RS

00 NUL

7E -

04

(note

FS

(note

SOH

(note11 -.

EOT -D

2)

Notes:

1. This is a printing character, but it does

not normally appear in a CDR record.

2. This character is not sent to the printer.

Example 1

.A line in Controller 3 in a Chain goes on-hook.

<SOH><SOH><SOH -<NULxNUL><SOH><SOH> CRXLF><NULxNUL> [CDR data] CEO

I f T T

ENQUIRY

CHARACTERS CDR IN RECORD(S) DUMP

COMMAND TO DUMP

CONTROLLER 3 CHARACTER

START-OF-CDR-

DUMP

CHARACTER CHARACTER

CDR END-OF-CDR-

ENQUIRY

-\

"A

-e

A

As a printout, the output from the above would be:

. a .

(previous CDR record)...

01/27 09:49 00:02:34 1315393121 T3 ROUTED CHN

-w.

The - may be missing from a multiple-CDR output of consecutive records from one

Controller.

PAGE - 3.14

Mitel Smart 1 INSTALLATION INSTRUCTIONS

Specifications and Main Features

Frequently Asked Questions

User Manual

BASIC HARDWARE INSTALLATION

3. INITIALIZATION

APPENDIX 1

ORDERING INFORMATION

1. GENERAL

2. GENERAL NOTES ON PROGRAMMING

3. SELECTING THE CONTROLLER TYPE

SYSTEM WIDE DATA

5. LINE AND TRUNK OPTIONS

6. PRIMARY SEARCH TABLES

7. COMMON OPTION DATA

8. ROUTE PARAMETER PROGRAMMING

9. CALL CONTROL DATA ENTRY

10. POSITIVE ACCOUNT CODE OPTIONS

APPENDIX 2 - SITE INFORMATION

CONTROLLER SITE FORM

SEARCH TABLE

SEARCH TABLE FORM

SPEED CALL

SPEED CALL FORM

POSITIVE ACCOUNT CODE

INDEX

1. INTRODUCTION

3. INSTALLATION OF A RECORDING UNIT

4. CHAINING PARAMETERS AND COMMANDS

5. TONES SUPPLIED BY THE CONTROLLER

6. CHAIN PROGRAMMING

10. CDR AND CHAINING