Mitel M3310 User Manual

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3300 CITELlink Gateway

for Meridian 1 Series Phones

M3310 Phone User Guide

NOTICE

The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.

Nothing in this document may be reproduced in any manner, whether wholly or in part for any use whatsoever, without written permission from Mitel Networks Corporation.

Mitel Networks is a trademark of Mitel Networks Corporation.

Nortel Networks and Meridian are trademarks of Nortel Networks Corporation.

CITELlink is a trademark of Citel Technologies Ltd.

Other product names mentioned in this document may be trademarks of their respective companies and are hereby acknowledged.

3300 Integrated Communications Platform

M3310 Phone User Guide

Release 5.2

December2004

®, ™ Trademark of Mitel Networks Corporation © Copyright 2004, Mitel Networks Corporation All rights reserved

 

About Your Phone

Contents

 

About Your Phone .........................................................................................................................

5

Conventions .............................................................................................................................

7

Using Your Meridian 1 Phone with the 3300 CITELlink Gateway ...........................................

7

Tips for Your Comfort and Safety ................................................................................................

7

Don't cradle the handset! .........................................................................................................

7

Protect your hearing.................................................................................................................

7

Customizing Your Phone ..............................................................................................................

8

Ringer Control ..........................................................................................................................

8

Handset Receiver Volume Control...........................................................................................

8

Speaker Volume Control..........................................................................................................

8

Display Contrast Control ..........................................................................................................

8

Feature Keys............................................................................................................................

9

Language Change....................................................................................................................

9

Making and Answering Calls ......................................................................................................

10

Make a call .............................................................................................................................

10

Answer a call..........................................................................................................................

10

Redial .....................................................................................................................................

10

Redial - Saved Number..........................................................................................................

10

Speed Call Keys.....................................................................................................................

11

Speed Call - Personal ............................................................................................................

11

On-Hook Dialing.....................................................................................................................

12

Handsfree Operation..............................................................................................................

12

Auto-Answer...........................................................................................................................

13

Call Handling ................................................................................................................................

14

Hold........................................................................................................................................

14

Transfer..................................................................................................................................

14

Conference.............................................................................................................................

14

Conference Split.....................................................................................................................

15

Call Forward...........................................................................................................................

15

Call Forward - Remote...........................................................................................................

16

Call Forward - End Chaining..................................................................................................

17

Call Forward - Override..........................................................................................................

17

Messaging - Advisory.............................................................................................................

17

Messaging - Callback.............................................................................................................

18

Messaging - Cancel Callback ................................................................................................

18

Messaging - Cancel All Callbacks..........................................................................................

18

Using Advanced Features...........................................................................................................

19

Account Codes.......................................................................................................................

19

Call Park.................................................................................................................................

19

Call Pickup .............................................................................................................................

19

Campon..................................................................................................................................

20

Do Not Disturb........................................................................................................................

20

Override .................................................................................................................................

20

3

M3310 Phone User Guide

Paging.....................................................................................................................................

21

Direct Paging ..........................................................................................................................

21

Music ......................................................................................................................................

22

Group Paging / Meet Me Answer ...........................................................................................

22

Trunk Flash.............................................................................................................................

23

Tag Call ..................................................................................................................................

23

4

About Your Phone

About Your Phone

The Mitel® 3300 CITELlink Gateway allows your Nortel Networks™ Meridian 1 phone to work on a Mitel 3300 Integrated Communications Platform (3300 ICP).

When used with a 3300 ICP, your M3310 phone has ten fixed-function keys (SUPERKEY, TRANSFER, CANCEL (Rls), HOLD, DOWN ARROW, PROGRAM,

HANDSFREE, MUTE, + (Volume Up), − (Volume Down)), and four personal keys. Key 5 (see illustration below) is always your Prime Line; the remaining personal keys can be programmed as:

Features keys (for example, Swap). Only the administrator can program feature keys.

Speed Call keys You can program speed call keys from your phone.

Line Appearances. Only the administrator can program line appearances.

Your phone also features display-assisted selection of features and on-hook dialing.

Phone buttons

Button Number

Description

1Message indicator

2Hold

3Cancel

4Handsfree

5Mute

6Prime Line

7, 8

Personal Keys

9

Down Arrow

10Transfer

11Superkey

12Message

13Program

5

M3310 Phone User Guide

Phone status indicators

When line is

the indicator is

Idle

Off

Busy

On

Ringing

Flashing slowly

On hold at your set

Flashing rapidly

On Hold at another set

Flashing rapidly

6

Tips for Your Comfort and Safety

Conventions

The following conventions are used in this user guide:

Fixed-function keys are identified by bold uppercase letters (for example,

TRANSFER).

Text that appears on the display is identified by double quotes (for example, "Language?").

Using Your Meridian 1 Phone with the 3300 CITELlink Gateway

Please note the following differences in the way your phone now operates:

You can program speed call numbers, personal keys as well as enable/disable features using SUPERKEY. To navigate through the features, use the * and # keys.

Some features require you to dial a feature access code. You can use feature access codes whenever you have dial tone. The feature access codes in this user guide may be different from the ones programmed in your system. Ask your Administrator for the list of feature access codes you can use.

When you have a message (including new voice mail messages), "Message" appears on the display and the message indicator is lit.

Tips for Your Comfort and Safety

Don't cradle the handset!

Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder.

Protect your hearing

Your phone has a control for adjusting the volume of the handset receiver. Because continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a moderate level.

7

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