Poste A6863i
Systèmes de communications A5000
A6867i - User’s Guide
AMT/PUD/TR/0145/1/2/EN
01/2015
Contents
Description of the terminal . . . . . . . . . . . . . . . . . . . . . . . . 1
The Menu/Ident key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Alphanumeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Removable magnetic keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
The screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Expansion modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Position of the stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Standard codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Call modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Using the hands-free mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Adjusting the listening volume level . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Making a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Dialling the number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Using speed dial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Calling from call logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Calling an operator (switchboard) . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Calling an internal party by name . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Using the automatic callback function . . . . . . . . . . . . . . . . . . . . . . . .11
Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Adjusting the ringer volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
During a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using the mute function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Putting a correspondent on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Putting a party on hold and resuming the call on another terminal . .13
Swapping a call between two terminals in the same association . . . .14
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Transferring a call and searching for a correspondent . . . . . . . . . . . .15
Calling a second correspondent . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Switching between two parties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Releasing one of the correspondents . . . . . . . . . . . . . . . . . . . . . . . . .16
Making a transfer during an enquiry call . . . . . . . . . . . . . . . . . . . . . .16
Answering a second call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Setting up a conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Setting up a conference during an enquiry call . . . . . . . . . . . . . . . . .18
- I -
Contents
Using the trace function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Calls logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Quick access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Viewing a call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
The missed calls log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Calling a party from the logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Deleting a record from a log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Deleting all the records in a log . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Saving a number on a keypad key . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Calling through speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Changing or deleting the programming on a key . . . . . . . . . . . . . . . .22
Call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Forwarding a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Cancelling all forwarding operations . . . . . . . . . . . . . . . . . . . . . . . . .25
Cancel a forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Forwarding your calls through feature codes . . . . . . . . . . . . . . . . . . .25
Overriding call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Personal directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Creating a record in the personal directory . . . . . . . . . . . . . . . . . . . .27
Adding a call number to a directory record . . . . . . . . . . . . . . . . . . . . .27
Accessing and calling from the personal directory . . . . . . . . . . . . . . .28
Modifying a directory record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Deleting a record or all records from the personal directory . . . . . . .29
Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Configuring and personalising your voice mailbox . . . . . . . . . . . . . . .30
Activating call forwarding to your voicemail . . . . . . . . . . . . . . . . . . . .31
Consulting new messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Multi-key function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Communicating with the multi-key function . . . . . . . . . . . . . . . . . . . .32
- II -
Contents
The multi-line function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Communicating with the multi-line function . . . . . . . . . . . . . . . . . . . .35
The supervision function. . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Communicating with the supervision function . . . . . . . . . . . . . . . . . .36
Filter function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Communicating with the filter function . . . . . . . . . . . . . . . . . . . . . . . .38
Login / Logout function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Restoring your subscriber rights on a general-purpose terminal . . . .41
Releasing a terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Configuration options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Call settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
General settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Changing the language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Terminal settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Accessing settings options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Setting the audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Setting the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Setting the dialpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Other options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Appendices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Menu options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Glossary (terms you need to know) . . . . . . . . . . . . . . . . . . . . . . . . . .52
Troubleshooting Check... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
- III -
Description of the terminal
2
4
5
8
10
12
11
19
1
1
2
3
6
7
9
13
3
14
15
16
17
18
1 Message indicator: it flashes to indicate an incoming call, a correspondent on
hold, or a waiting message.
2 6 programmable keys with associated indicator lights:
You can ask your system manager for advice on how to program these keys
with the most frequently used functions.
3 4 context keys: these keys are used to display the functions offered by the
system, according to context. When the terminal is idle, and with a new
configuration, these keys represent the system functions described below.
However, depending on the system configuration, the system operator may
modify their content.
1 - Menu/Ident: this key has two functions:
• gives access to the system menu on an identified terminal
*
(see “The
Menu/Ident key”, Page 3).
4 LCD screen
• used for identification on a general purpose terminal.
2 - Phone book: call by name - for searching for a system directory subscriber
by entering the first
letters of his/her surname and/or first name.
3 - Voic.mail: gives you direct access to voice mail.
4 - Key not used when the terminal is idle.
- 1 -
Description of the terminal
5 Directory key: for saving in your personal directory your
most frequently used internal or external numbers (up to
200 names).
6Browser:
• The or key is used to browse through the lists; the
key is also used to display the next line in some menus.
• When entering a text, you can use the and
place the cursor behind a character to be corrected.
• The central key is used to validate a selection.
keys to
7
8
9 Call logs key: gives direct access to the missed calls log.
10
11 2 line keys for:
Transfer key: for transferring a call to a third party . T ransfer
can also be performed using the context Xfer key
Conference key: for setting up a 3-way conference. 3-way
conference can also be performed using the context Conf
key
Redial (LNR) key: gives direct access to the outgoing calls
log.
• Taking a line or a call
• Changing from one correspondent to the other during
simultaneous calls
The indicator light associat ed with a key indicates the status
of the line:
• Indicator light off: line free
• Indicator light blinks rapidly: incoming call
• Indicator light blinks slowly: correspondent on hold
• Indicator light steady on: call in progress.
12 You can use the loudspeaker / headset key to:
• Activate hands-free mode
• An if you are using a headset and depending on the
terminal settings, to change from loudspeaker to headset
and vice versa.
13 Info key: for displaying different information.
14 End key: for ending a call.
: y
15 Hold key
To resume the call, press this touch again or the line key
with a blinking indicator light.
16 Options key: for accessing the terminal options menu.
ou can use it to put an ongoing call on hold.
- 2 -
Description of the terminal
17 Mute key: used to cut the microphone so the
correspondent no longer hears the conversation (the
associated indicator light blinks).
18 Adjust the listening volume of the:
• Handset
• Headset
• Ringer
• Hands-free system.
19 Alphanumeric keypad: for dialling some numbers or
writing some texts.
The Menu/Ident key
This key gives access to the functions offered by the operating system. They differ
according to the terminal status.
• Terminal idle: see summary in “Menu options”, Page 50.
• Terminal busy: whether the terminal is busy, waiting for an answer or the correspondent
is already on line, pressing the Menu key displays the available functions.
• The key may appear in the menus. Pressing this key will display other functions.
Note: if the Menu key is not proposed, some functions may be deployed in a different
manner, using feature codes. These functions are then described in two ways, via the
Menu/Ident key and feature code.
- 3 -
Description of the terminal
Alphanumeric keypad
The alphanumeric keypad is used to enter texts. The input is based on key
correspondence with letters or signs.
When a text input is proposed:
• Select the character you want by pressing the corresponding
key successively.
Example:
• Pressing the key 2 once displays the letter A.
• Pressing the key 2 twice displays the letter B.
• Pressing the key 2 three times displays the letter C.
• Pressing the key 2 four times displays the figure 2.
You can enter punctuation characters by pressing the 1 key
successively.
To enter a letter located on another key:
• Press another key immediately to enter the next letter based on
the same principle.
To enter another letter located on the same key:
• Wait (3 seconds) for the cursor to blink at the next position.
To enter a blank space:
• Press the * key twice.
To correct the text you are entering:
• Use the or key to place the cursor after the letter to be
corrected.
• Press the interactive Backspace key to delete the previous
character.
• Enter the new character as indicated above.
Removable magnetic keypad
For more comfort during input, the terminal may be
fitted with a removable keypad, powered by the
terminal. It is connected through simple magnetic
contact. Depending on configuration, it may work in
AZERTY, QWERTY or QWERTZ mode.
Ask your system operator for advice.
- 4 -
Description of the terminal
The screen
The content of the screen varies according to the terminal and guides you in your searches
by displaying the context keys. Follow the instructions.
In idle mode, the screen indicates:
• The terminal ID
• The name assigned to the programmable keys. These keys can be programmed using
Aastra Phone Suite. Ask your system operator for advice.
• Date and time
• A message line: if several messages concern the terminal status, each message is
displayed alternately. You can display the different messages using the up and down
browser keys. These messages indicate:
• That immediate call forwarding is active
• Unanswered incoming calls since the log was last displayed
• That fallback mode is active (backup)
• That the Do Not Distur b fu n c ti on is active
• A parked call
• The name of context keys.
Note : after input timeout in the terminal configuration menu ( See “Setting the display”,
page 48.), the screen changes to power-saving mode. In this case, a frame moves on the
screen, showing time and date. Pressing any key reactivates the full screen display.
During a call, the screen also indicates:
• The correspondent’s name and/or number
• His/her picture if applicable
• The time that has passed since the call was started
• If applicable, the audio quality level and/or a small padlock, meaning that the call is
encrypted
• The name of the functions accessible through context keys. A series of dots associated
with a context key indicate that other functions are available by pressing this key.
- 5 -
Description of the terminal
The stand may be slid in two ways into the slot meant for it
in the terminal housing. Depending on the direction of
insertion, the stand forms an angle of 60° or 35°, thus
offering a more or less vertical position on the desktop.
35º
60º
35º
60º
35º
60º
Expansion modules
Your terminal features some expansion modules which complete your terminal with a number of programmable keys which vary according to model.
Using an expansion module will enable you to have an immediate view of the programmed
keys (supervision, multi-key, multi-line, filtering keys, etc.) regardless of whether the terminal is idle or engaged in a call. Ask your system operator for advice.
.
M680i adds 16 keys with LED, which can be
programmed using the Aastra Phone Suite tool, and
also allows the printing of labels.
Your terminal can be completed with up to 3
expansion modules.
M685i with LCD screen adds 3 pages of 28 keys
with LED, which can be programmed using Aastra
Phone Suite. Key labels are displayed on the LCD
screen.
Your terminal can be completed with up to 3
expansion modules.
Important : These expansion modules are powered by the terminal and do not
require using a separate mains unit.
They cannot be used together.
Position of the stand
Standard codes
This document contains some standard access codes for the various functions, possibly
personalised by the operator. In that case, the operator will indicate to you the specific
access codes to enter in the reserved spaces ( for example): outside line access code (
or ; enter the personalised code in the box).
0)
- 6 -
Call modes
Your telephone proposes various call modes suited to your activities.
These features complete the standard handset mode (or discreet mode): lifting the handset
to answer or make a call and replacing the handset to end a call.
Using the hands-free mode
Handsfree mode lets you make or answer a call without lifting the handset. You can switch
from handsfree mode to handset mode and vice versa during a call.
Answering a call in handsfree mode
• Press the blinking line key (L1 for example).
-> Without lifting the handset, you can discuss directly in
handsfree mode. The indicator light associated with the
handsfree key goes on.
Making a call in handsfree mode
• Dial your correspondent's number directly on the keypad.
-> The dialled number is displayed as it is entered. Your
terminal changes automatically to handsfree mode.
Ending a call
• Press .
Switching from handsfree mode to handset mode
You are discussing in handsfree mode:
• Just pick up the handset.
-> The conversation continues in handset mode (or discreet
mode).
The indicator light associated with the handsfree key goes
off. On-hooking the handset ends the call.
- 7 -
Call modes
Switching from handset mode to hands-free mo de
You are discussing in handset mode:
• Press the handsfree key then hang up.
-> The conversation continues in handsfree mode. The
handsfree key indicator light goes on.
At the end of the conversation, press the End key.
Adjusting the listening volume level
No matter the mode used (handset mode, handsfree mode, or
headset mode), the listening volume is adjustable (8 levels). The
setting is memorised.
To reduce the volum e:
• Press the left volume-adjustment key.
To increase the volume:
• Press the right volume-adjustment key.
- 8 -
Making a call
0
1
to 9
There are several ways to make a call, depending on whether the called party's number is
new or has already been stored by the terminal.
The procedures for calling the parties whose numbers have been stored in the logs are
explained in the chapters dedicated to these features.
When the called party answers, you may use any of the previously described modes.
Dialling the number
You will use the keys on the numeric keypad to dial the correspondent's number.
Note: For more information on how to dial numbers, see Section “Other options”, page 49
.
*
To call an internal correspondent:
Dial the correspondent's extension number.
-> The display shows the name of the correspondent*.
To call an external correspondent:
1 - Dial the outside line access code (0) or .
2 - Dial the correspondent's number.
-> The display shows the number dialled or called party's
name, if available in the directory.
Using speed dial keys
You can assign nine keypad keys to the numbers of the parties you call regularly (internal
or external).
Press and hold down any of the keypad keys (1 to 9).
-> The terminal automatically dials the number of the
correspondent to whom this key had been previously
assigned. The display shows the name of the correspondent
if available.
Note: To program a speed dial key, see Chapter “Saving a
number on a keypad key”, page 21 .
* Depending on the programming performed by the system operator
- 9 -
Making a call
9
Dial
Phone book
Lookup
Select.
Dial
Calling from call logs
You can call a correspondent whose details have been stored in any of the call logs: The
call logs are described in Chapter “Calls logs”, page 19 .
Calling an operator* (switchboard)
To reach the person in charge of call distribution:
Dial 9 or on the keypad.
Press Dial to con firm.
Calling an internal party by name
You can search in the system directory for the name of the person whose number you do
not know.
Terminal idle:
1 - Press the context Phone book key.
2 - Enter the first character(s) of the surname and/or first name
using the alphanumeric keypad (for more information, see
“Alphanumeric keypad”, page 4 )..
For instance:
- To search for Jean Duval, you can enter "J DU" or "DU J" or
"JE D" or "J D", etc.
- To search for Jean Le Gros, the surname must be entered
from the first part of the surname "J L" "JE L" "J LE", etc.
3 - Press Lookup to display the first search result.
4 - If several results exist, use the navigation keys to move the
cursor inside the page. Use the context Next or Previous key
to change the page.
5 - Select the correspondent.
6 - Then (if you wish) select the type of number to be called
(Office, Home, GSM).
* Depending on the programming performed by the system operator
7 - Confirm by pressing the Dial key.
To call from the secondary line of a mu lti-line terminal, press
the line key corresponding to this line.
To return to the idle screen:
• Press the End key or the context Exit key.
- 10 -
Making a call
Menu
Callback
Callback
Menu
Using the automatic callback function
You are calling an internal correspondent but he is busy and does not answer. You can
ask that he be called back automatically.
Enabling automatic callba ck
1 - Press the context Menu key.
2 - Press the context Callback key.
The automatic callback is saved and may be viewed by selecting
Menu > Activated features.
As soon as the called party in question is free (if the line had been
busy) or has enabled his telephone (if absent), your terminal
rings. At this stage you can:
• Pick up or press Answer: your correspondent is then called
back.
• Press Ignore or the End key to cancel automatic callback.
Disabling the automatic callback functio n
If you wish to cancel a saved automatic callback:
1 - Press the context Menu key.
2 - Select Activated features (
3 - Select Call back (
number of the terminal concerned, press Select before
deleting.
-> The saved automatic callback is deleted.
) then press Select to confirm.
) then press Delete. To display the
- 11 -
Receiving a call
Answer
During an incoming call, the terminal rings and the message indicator light blinks.
If the caller is stored in any of the directories (internal or external
the associated name.
Adjusting the ringer volume
You can adjust the ringer volume during the ringing phase.
Press the left volume key to reduce the volume, or the right
volume key to increase the volume.
-> The terminal stores the last setting.
Answering a call
• Lift the handset.
-> The conversation with the correspondent takes place in
discreet mode.
or
• Press the blinking line key.
-> Without lifting the handset, you can discuss directly in
handsfree mode.
*
), the display indicates
or
• Press the context Answer key.
-> Without lifting the handset, you can discuss directly in
handsfree mode.
Note: An external call you have not answered within a given time
is transferred to the operator.
* Depending on the programming performed by the system operator
- 12 -
During a call
Park
Using the mute function
A call has been set up with a correspondent and you wish to have a confidential
conversation without the correspondent hearing you:
Deactivate the microphone:
Press Mute.
-> The handset microphone is deactivated; the indicator light
associated with the key blinks. Your correspondent does not
hear you.
Reactivating the microphone:
Press Mute again.
-> The handset microphone is in service; the indicator light
associated with the key goes off indicating that your
correspondent hears you again.
Putting a correspondent on hold
A call has been set up with a correspondent and you want to put it on hold to resume it later
on the same terminal:
1 - Press Hold.
-> Y our correspondent is put on hold and hears beeps or musicon-hold.
2 - Press Hold again to resume your conversation with the
correspondent.
Putting a party on hold and resuming the call on another terminal
You are communicating with a correspondent and you wish to continue the conversation
on another terminal.
Press the context Park key.
-> The terminal returns to idle mode with the "Parked cal l "
status. Y our correspondent is put on hold and hears beeps or
music-on-hold.
Note: The message disappears once the call is resumed on the
other terminal or if the correspondent ends the call.
- 13 -
During a call
Menu
Recover parking
Menu
Recover parking
# 7 0
On the second, idle terminal (A67xxxi series):
1 - Press the context Menu key.
2 - Press the key to display Recover parking then press
Select to confirm.
3 - Dial the number of the terminal on which you have executed
the Parking function then click OK to confirm.
-> Communication with your correspondent has been restored.
Note: If an external parked call is not resumed within a given
time, it is routed to the operator. An internal call is released.
Via feature code:
Recovering a parked call: # 7 0 + extension number
On the same terminal:
If you change your mind and wish to recover the call on the
terminal where it has been parked:
1 - Press the context Menu key.
Press the key to display Recover parking then press Select to
confirm.
-> Communication with your correspondent has been restored.
Via feature code:
Recover the parked call: # 7 0 + extension number
Swapping a call between two terminals in the same association
Your subscription has several associated terminals: one fixed terminal and one DECT terminal, for instance. In this example, you wish to resume on the DECT terminal a call
already set up on the fixed terminal
1 - From the terminal of the association on which you wish to
resume the call (the DECT terminal in our example), enter the
code # 7 0 or .
-> A confirmation message is transmitted.
*
* Depending on the programming performed by the system operator
2 - On the first terminal, release the call by hanging up or by
pressing the End key.
-> The call is now set up on the second terminal.
- 14 -
During a call
Xfer
Dial
Xfer
Xfer
Transferring a call
You are communicating with a correspondent and you wish to transfer the call to another
terminal:
1 - Press the context Xfer key or the key.
2 - Dial the extension number .
3 - Press Dial.
You can wait for the called party to answer or hang up
immediately.
Note: Transferring an ongoing enquiry call is described in
page 16.
Transferring a call and searching for a correspondent
You wish to transfer a call to another terminal but you do not know the correspondent's
number. You can make a search by name, or search in any of the call lists or in the
personal directory.
1 - Press the context Xfer key or the key.
-> Your correspondent is put on hold and hears some beeps or
music-on-hold.
2 - Press the context Phone book key to call from search by
name (See "Calling an internal party by name" on page 10.).
Or
Search for your correspondent in the call log (see See "Calls
logs" on page 19.).
Or
Call from the terminal directory (See "Accessing and calling
from the personal directory" on page 28.).
3 - Press the context Xferkey ag ain or the key before or
after the correspondent answers.
- 15 -
During a call
Xfer
Calling a second correspondent
You are in the middle of a call with a party and you want to call a second party, inside or
outside the company.
1 - Press L2.
-> Your first correspondent is put on hold.
2 - Dial the number of the second correspondent.
Note: You can also access a number stored in the directory or
phone book.
If the called party does not an swer, press the blinking line key to
return to the correspondent on hold.
Switching between two parties
You are online with a second correspondent and you wish to switch successively from one
correspondent to the other.
• Press the blinking line key to resume the conversation with the
correspondent on hold.
-> Y ou t alk alternately with each of the two correspondents, but
they cannot communicate with one another. The display shows
the number or name of the party you are talking to.
Releasing one of the correspondents
To release one of the correspondents (the one with whom you are talking):
• Press End to release the call in progress then the blinking line
key (L1 for example) to resume the call on hold.
Making a transfer during an enquiry call
You are engaged in an enquiry call (with one correspondent online and another on hold).
You wish to link up your two correspondents then hang up.
1 - Press the context Xferkey or the key.
-> The call has been transferred.
2 - Press the key of the blinking line then press Transfer (L1 for
example). This is the correspondent who has been on hold.
- 16 -
During a call
Conf
Dial
Conf.
Leave
Answering a second call
You are on line with a correspondent and receive a second call (a new line key flashes).
• Press the flashing line key (L2 for example) to take the second
call (the first correspondent is put on hold).
You can switch from one call to the other or set up a three-way
conference.
Setting up a conference call
You are engaged in a call with a correspondent and you wish to set up a three-way
conference with another correspondent.
1 - Press the context Conf key or the key.
-> The other party is put on hold.
2 - Dial the number of the other party.
3 - Press Dial.
4 - When the second correspondent is on line, press Conf again
to confirm (the first correspondent is kept on hold until the
conference is validated).
-> The numbers of your two correspondents are displayed on
screen. You are holding a conference call.
If you cannot reach the second correspondent, press the blinking
line key to resume the call with the correspondent on hold.
Releasing one of the correspondents
1 - Select the correspondent to release using the browser.
2 - Press the context Leave key to release the selected
correspondent.
Ending the conference
• Press End or hang up.
- 17 -
During a call
Conf
Menu
Trace
Select
Setting up a conference during an enquiry call
You are engaged in an enquiry call (with one correspondent online and another on hold).
You wish to set up a three-way conference.
1 - Press the context Conf key or the key.
2 - Press the key of the blinking line then press Conference (L1
for example). This is the correspondent who has been on hold.
-> The numbers of your two correspondents are displayed on
screen. You are holding a conference call.
Using the trace function
You want the number of the called or calling party (internal or external party) to be written
in the logbook, for example, to identify a malicious call.
1 - Press the context Menu key.
2 - Select Trace with .
3 - Press Select to confirm.
-> A message confirms that your request has been taken into
The number is stored in the logbook, which can be consulted by
the system operator.
Note: When a call comes in and if the caller has on-hooked first,
the Trace function remains accessible for 10 seconds.
*
account.
* Depending on the programming performed by the system operator
- 18 -
Calls logs
Four lists are available in the Calls logs menu:
• The missed calls log: unanswered calls
• Incoming calls log: calls you have answered
• Outgoing calls log: calls you have made
• The complete log: all the incoming and outgoing calls.
You can automatically call back a stored number while viewing a log. You can delete a
record or all the records stored.
When the log is full, a new call will erase the oldest. When a call is repeated several times,
only the last one is stored.
Quick access
• Press this key to directly access the Outgoing calls log.
• Press this key to directly access the Missed calls log.
Viewing a call log
Press the context Menu key then select Calls log by pressing Select.
Note: The central key of the
• Select the log to view ( ) then press Select to confirm.
In the complete log, calls are identified by any of these symbols:
• Outgoing call
• Incoming call
• Missed call.
The following is displayed in each of them:
• Time of call (HH:MM), for calls made on the same day
• Date of call (JJ MM), for previous calls
• Caller or called-party ID
browser can also be used to confirm a choice.
You can see the details of the record by pressing Details.
Note: On a multi-line terminal, the line concerned by the call is
indicated in the details.
- 19 -
Calls logs
Menu
Calls logs
The missed calls log
When you fail to answer your calls, a message on the screen informs you about the number
of missed calls. To see the missed call(s), press the quick-access missed-calls-log key
.
Note: When you answer a call from a number saved in the missed calls log, this number
is deleted from the list.
Calling a party from the logs
Note: correspondents with a hidden number cannot be called back.
You have selected a record,
• Press the context Call key.
->The terminal automatically calls the correspondent.
The record remains stored in the log.
Deleting a record from a log
You have selected a record,
• Press the context Delete key.
Deleting all the records in a log
1 - Press the context Menu key.
2 - Select Calls logs then press Select to confirm.
3 - Select the log you wish to delete then press Delete.
4 - Press Confirm to confirm the log deletion.
- 20 -
Speed dial
Dialing
Speed Dial Edit
Dialpad
This function is used to save a number on a programmable key. You can call your
correspondent by pressing the programmed key.
Saving a number on a keypad key
On the keypad:
1 to 9 1 - Press and hold down (for 3 seconds) a key not yet
programmed on the numeric keypad.
2 - Enter the number to be stored.
-> If applicable, use the context Backspace key to correct. Yo u
can use the key to place the cursor after the character to
be deleted.
3 - For a multi-line terminal, select the call line.
4 - Press Memory.
From the terminal options menu:
1 - Press the Options key.
2 - Using the browser, select the Dialing menu.
) option Speed Dial Edit.
3 - Select the (
4 - Press Select to confirm.
5 - Select Dialpad as the type of key to program:
1 to 9 6 - Select ( ) the number of the key to be programmed: 1 to 9.
7 - Enter the number to be stored.
-> If applicable, use the context Backspace key to delete an
incorrect character. You can use the key to place the
cursor after the incorrect character.
8 - Press Save.
Calling through speed dial
1 to 9 Press and hold down the numeric key corresponding to the saved
number.
- 21 -
Speed dial
Dialpad
Speed Dial Edit
Changing or deleting the programming on a key
1 - Press the Options key.
2 - Using the browser, select the Dialpad menu.
3 - Select the (
4 - Press Select to confirm.
1 to 9 5 - Select ( ) the number of the key to modify or delete.
6 - Use the context Backspace key to delete a number or to
modify the programming. Y ou can use the key to place the
cursor after the character to be deleted.
7 - Press Save to confirm.
Note: To exit without modifying, sel e ct Cancel.
) option Speed Dial Edit.
- 22 -
Call forwarding
Menu
Forwarding
Immediate forward
All origins
If absent or busy, you can forward your calls* to another terminal, an external number
(GSM number, for instance) or to your voice mailbox*.
This function can also be programmed through feature codes. They are described in
Section “Forwarding your calls through feature codes”, Page 25.
Forwarding a call
1 - Press the context Menu key.
2 - Select Forwarding ( ) then press Select or .
Note: If forwarding has already been programmed, it is preceded
a tick.
Choose the forwarding type.
The following forwarding types are proposed:
• Immediate forward : the call is immediately forwarded to the
terminal indicated.
• Forward if busy: the call is forwarded to the terminal indicated if
your terminal is busy (or unavailable).
• Forward on no reply: the call is forwarded to the terminal
indicated when you fail to answer.
• Predefined forward: the call is forwarded to a terminal whose
number is programmed by the operator.
3 - Select the option you want (Immediate forward, for example)
A message on the screen confirms the activation of forwarding.
Note: A message appears on screen, reminding you about that
immediate forwarding has been programmed (your terminal no
longer receives calls).
Choose the origin of calls.
You have chosen the origin of the calls to be forwarded.
• All origins: forwards all calls.
• Internal origin: for forwarding calls from external extensions.
then press Select or to confirm.
• Internal origin: for forwarding calls from external extensions.
4 - Select the option you want (All origins, for example) then
* Depending on the programming performed by the system operator
- 23 -
Call forwarding
To subscriber
OK
press Select or to confirm.
Choose the forward destination.
You will now choose the forward destination.
• To forward calls to a subscriber:
5 - Select the option To subscriber then press Select or to
confirm.
6 - Dial the extension number .
In case of error, correct it by pressing Backspace.
7 - Press OK to confirm.
• To forward calls to voicemail:
• Select the option To voice mail.
• To forward calls to an external line
• Select the option To external line.
• Dial the external number preceded by the outside line
access code.
Backspace.
• Press OK to confirm.
After the request is taken into account, the terminal returns to the
Forward menu where the forwarding type is preceded by a tick.
Reminder: press the context Back key to exit the sequence and
return to the previous screen.
In case of error, correct it
*
:
by pressing
* Depending on the programming performed by the system operator
- 24 -
Call forwarding
Menu
Forwarding
Delete all forwards
Menu
Activated features
Cancelling all forwarding operations
1 - Press the context Menu key.
2 - Select Forwarding then press Select or to confirm.
3 - Select Delete all forwards to cancel all the previously
programmed forwarding operations.
Cancel a forward
1 - Press the context Menu key.
2 - Select ( ) successively Activated features, Forwarding,
Select and confirm each time by pressing Select or .
3 - Select the forwarding type to be deleted by pressing Delete.
Forwarding your calls through feature codes
If the context Menu key is not proposed, you can forward your calls to another terminal or
to your voicemail, using some feature codes.
Immediate forward to another terminal
* 2 1 1 - Press successively the keys * 2 1 or .
2 - Dial the extension number you want.
3 - Confirm with Comp.
-> All calls are immediately forwarded to the chosen terminal.
• To cancel this forward: # 2 1 or
Forward on no answer to another terminal
* 2 2 1 - Press successively the keys * 2 2 or .
2 - Dial the extension number you want.
-> All calls are forwarded to the chosen terminal after a few
rings.
• To cancel this forward: # 2 2 or
Forward on busy to another terminal
* 2 3 1 - Press successively the keys * 2 3 or .
2 - Dial the extension number you want.
-> All incoming calls to your terminal are forwarded to the
chosen terminal.
• To cancel this forward: # 2 3 or
- 25 -
Call forwarding
Immediate forward to voicem a il
* 2 5 • Press successively the keys * 2 5 or .
-> All calls are immediately forwarded to voicemail.
Forward on no answer to voicemail
* 2 6 • Press successively the keys * 2 6 or .
-> All calls are forwarded to voicemail after a few rings.
Forward on busy to voicemail
* 2 7 • Press successively the keys * 2 7 or .
-> All incoming calls to your busy terminal are forwarded to
Cancelling all forwarding operations
# 2 0 or
*
voicemail.
Overriding call forwarding*
You are trying to reach a party and you know that their set is forwarded. You can force this
forwarding and ring the desired set.
* 2 9 1 - Press successively the keys * 2 9 or .
2 - Dial the extension number you want.
Note: this function is subject to a right; contact the system
operator.
* Depending on the programming performed by the system operator
- 26 -
Personal directory
Add new
You can save in your personal directory your most frequently used internal or external
numbers (up to 200 names). The records are classed in alphabetical order.
Creating a record in the personal directory
1 - Press the Directory key (See "Description of the terminal" on
page 1.).
2 - Press the context Add new key.
3 - Under the Name tab, use the
the desired fields and using the dialpad keys input the first
name, last name, job title, and organization of the re spective
contact. You can enter some capital letters, small letters, or
figures by pressing the context ABC, abc or 123 keys.
4 - Press the
key to switch to the Numbers tab. Under the Numbers tab,
use the
number fields (e.g. Work 1, Work 2, Mobile, etc...) and using
the dialpad keys input the contact’s numbers in the desired
fields
5 - Using the lateral browser keys, select the line on which the
call must be made (L1 or L2).
6 - Press the key to navigate to the Numbers tab and press
the
Email tab and complete informations of the respective contact
7 - Press the Save softkey to save your changes.
key to switch to the W ork address, Home Address and
key to navigate to the Name tab, and press the
and keys to navigate to the respective phone
and keys to navigate to
Adding a call number to a directory record
You wish to fill in a record with a new phone number.
1 - Press the Directory key (See "Description of the terminal" on
2 - Select the record to be completed (
3 - Press the context Edit key.
4 - Using the browser ( ), go to the Numbers tab where the
5 - Fill in the Label, and Number areas then modify the call line if
page 1.).
-> the existing recordings are displayed in form of a list on the
left side of the screen.
).
existing call numbers are displayed.
- 27 -
necessary.
Edit
6 - Press the context Save key. The new number is displayed on
the list.
Accessing and calling from the personal directory
1 - Press the Directory key (See "Description of the terminal" on
page 1.).
-> The existing recordings are displayed in form of a list on the
left side of the screen.
2 - For a quick search, enter the character string on which you
wish to make the search. As you enter the letters, the
corresponding names are displayed in the upper part of the
screen.
3 - Select the subscriber to call (
4 - T o call the correspondent, lift the handset or press the browser
validation key .
5 - If the record contains several phone numbers, select the
corresponding label ( then
press
.
Modifying a directory record
You have selected a record from your directory.
1 - Press the context Edit key.
2 - Select ( ) the line to correct.
3 - Enter the correction.
4 - Use the context Backspace key to delete incorrect characters.
Reminder: you can use the key to place the cursor behind
the character to be deleted.
5 - Press the context Save key to save the correction.
).
up to the number to call) then
- 28 -
Deleting a record or all records from the personal directory
Delete
Delete item
Delete
Delete all
You have selected a record from your directory (See "Accessing and calling from the
personal directory" on page 28.).
• To delete the selected record:
1 - Press the context Delete key.
2 - Press the context Delete item key.
-> The record is deleted from the personal directory.
• To delete all the records:
1 - Press the context Delete key.
2 - Press the context Delete all key
-> All the records are deleted from the personal directory.
- 29 -
*
VoiceMail
Voicemail
The voicemail helps you to manage your calls when you are absent or simply when you do
not want to be disturbed.
For the voicemail system to be able to record your messages, you must configure and
personalize your voice mailbox, then forward your calls.
You must activate call forwarding to voicemail so your calls can be forwarded to it.
Configuring and personalising your voice mailbox*
You must call the voicemail system to access the menus to configure and personalise your
voice mailbox.
Press the context VoiceMail key.
or
Dial the voicemail number .
You can also successively press the keys
* 53
-> A voice prompt welcomes you and gives the different
commands to access the main menu.
We recommend that you do the following straight away:
• Personalise your access code.
• Record your name.
• Record your greeting message.
If required, contact your system operator for additional
information on using the voicemail system.
* Depending on the programming performed by the system operator
- 30 -
Activating call forwarding to your voicemail
VoiceMail
To activate call forwarding to your voicemail, see Chapter “Call forwarding”, Page 23.
Consulting new messages
Terminal idle: the message indicator blinks and displays the symbol informing you
that you have one or more unread messages in your voicemail box.
You want to consult your voicemail:
Press the context VoiceMail key.
or
* 53 to access your voicemail box.
Dial
Depending on the programming performed by the system
administrator, or voicemail type, there may be various ways to
access your voice messages:
• Entering an access code first
• Broadcasting from a welcome menu
• Or accessing directly the messages left in the order defined by
the administrator.
-> Follow the instructions provided by the voice prompt.
- 31 -
*
Key 1
Key 2
Key 1
Multi-key function
A multi-key programmed terminal has only one directory number, but has personalised
keys to enable it to process several calls at the same time. Therefore, you can answer your
parties as the calls arrive and display the calls on hold.
The number of personalised keys must be equal to the number of calls you wish to have
at the same time. Example: for three simultaneous calls, the multikey function will be
programmed on three keys.
Note: this function will be programmed by your system operator. Using an expansion
module gives an immediate view of the programmed keys, regardless of whether th e
terminal is idle or communicating.
Communicating with the multi-key function
The multi-key function has been programmed on at least three keys.
Answering a call:
When a call arrives on your terminal set to multi-key, the first
programmed key blinks, and the caller ID is displayed on the
screen.
• Press this key to talk to the correspondent.
-> The indicator light associated with this key goes steady on.
Note: for this first call, you can also tick the handset or use the
handsfree key. The programmed key goes on steady in the same
way.
Answering a second call
If another correspondent is trying to reach you, you will hear a
beep; the indicator light of a second key blinks rapidly and the
caller's ID is displayed on screen.
1 - Press the blinking programmed key.
-> This key lights up steady, and you are connected to the
second caller.
-> The first correspondent is put on hold, and the key
associated with this call blinks slowly.
2 - To resume the call with the correspondent put on hold, press
the blinking key.
Note: A multi-key terminal is seen as free as long as at least one
position is available, that is one free programmed key.
* Depending on the programming performed by the system operator
- 32 -
Switching from one party to the other
Leave
Off-hook
To change from one correspond ent to the other, just press
successively the blinking programmed key.
Releasing a correspondent:
T o release one of the correspondents (the one with whom you are
talking):
• Press End to release the ongoing call then the line key of the
correspondent with whom you wish to resume the call (L1for
example).
- 33 -
*
The multi-line function
A multi-line terminal has several directory numbers*. Each directory number is stored on a
programmable key.
This function is mainly used to program on the same set:
- A standard number that you give to everyone.
- A private number that you only give to some people; this can also be a backup number.
Examples:
For a manager, - an unfiltered private number
- A number filtered by his assistant.
For an assistant, - a private number for her personal calls
- A number for receiving the manager's filtered calls.
Note: this function will be programmed by your system operator. Using an expansion
module gives an immediate view of the programmed keys, regardless of whether th e
terminal is idle or communicating.
When your terminal is set to multi-line, you can assign at will to each of your directory
numbers the features you wish to use. Each directory number can also be set to multi-key
(managing enquiry calls).
You have a voice mailbox associated with each directory number. Forwarding is
programmed independently and with secret access codes that may be different.
Note that some procedures described in this guide differ when your terminal is set to multiline. An additional operation is required when certain features are programmed, for
instance:
- Selecting the line to connect in multiple calls
- Selecting the line to connect in the recording of a speed dial key
- Or selecting the line to be forwarded (Forward menu).
In all cases, follow the instructions displayed on screen.
* Depending on the programming performed by the system operator
- 34 -
Communicating with the multi-line function
Public No.
Private No.
The multi-line function has been stored on at least two programmable keys on your
terminal (one key per line).
Answering a call:
When a call arrives on your terminal set to multi-line, the indicator
light associated with the personalised key blinks, and the caller ID
appears on screen.
• Press this programmed key to talk with the correspondent.
-> The indicator light associated with this key goes steady on.
Answering a second call
If another correspondent is trying to reach you on the second line,
you will hear a beep; the indicator light of a second key blinks
rapidly and the caller's ID is displayed on screen.
1 - Press the blinking programmed key.
-> The indicator light associated with this key goes steady on.
-> The first correspondent is put on hold, and the indicator light
of the key associated with this call blinks slowly.
2 - To resume the call with the correspondent put on hold, press
the blinking key.
Switching from one party to the other
To change from one correspond ent to the other, just press
successively the blinking programmed key. The screen displays
the identity of the party that you are talking to.
- 35 -
*
Superv.
Superv.
The supervision function
Programming on your terminal the supervision of a set of terminals enables you to:
• Know the status of supervised terminals (free, called, busy)
• Quickly pick up calls on these terminals
• Call these terminals directly.
Note: this function will be programmed by your system operator. Using an expansion
module gives an immediate view of the programmed keys, regardless of whether th e
terminal is idle or communicating.
Communicating with the supervision function
When the terminal supervision function has been programmed on a key of your terminal,
the status of the indicator light associated with the programmed key varies according to the
status of the supervised terminal.
• When the supervised terminal is in standby mode, the indicator
associated with the key is off.
• When the line of the supervised terminal is busy , the indicator
associated with the key is on.
• When a call arrives on the supervised terminal, the indicator
associated with the programmed key blinks and if programmed,
your terminal emits an audible signal*.
Picking up a call when your terminal is idle:
The supervised terminal is called and the programmed key
blinks:
• Press the supervised programmed key to pick up the call.
Intercepting an ongoing call:
The supervised terminal is called, and the associated
programmed key blinks (visible on the expansion module):
1 - Press the Hold key to put the ongoing call on hold (or a free
line key).
2 - Press the supervised programmed key to pick up the call.
You can change from one correspondent to the other, or
release any of the correspondents.
* Depending on the programming performed by the system operator
- 36 -
T ransferring an incoming call to the supervised terminal
Xfer
Superv.
Superv.
You are in communication on L1 with a party and you want to
transfer the call to the supervised terminal:
1 - Press the context Xfer key.
2 - Press the supervised programmed key then hang up.
-> The indicator light associated with the programmed key goes
on.
Calling the supervised terminal
To call the owner of the supervised te rminal:
• Press the supervised programmed key.
The indicator light associated with the programmed key goes on.
When the called party answers, pick up the handset to talk.
- 37 -
Filter function
Filtering
Filtered superv.
*
Filter function
Filtering enables a "filtered" terminal to forward calls to a "filtering" terminal while
monitoring the forwarded calls. It requires using two programmable keys on the Filtering
terminal and two programmable keys on the Filtered terminal:
• One key for activating or deactivating filtering
• One key for supervising the calls.
Note: this function will be programmed by your system operator. Using an expansion
module gives an immediate view of the programmed keys, regardless of whether the
terminal is idle or communicating.
Communicating with the filter function
Activating the filter function:
The key programmed with the filter function is used to activate
this function from the filtered terminal or filtering terminal.
You are FILTERING:
• Press the forward activation/deactivation key.
-> The indicator light associated with the key goes on on the
two terminals. On the filtered terminal, the menu key lights
up and the terminal status (Forwarding activated) is
displayed on screen.
Note: The activation (or deactivation) of the filter function on any
of the terminals (example, filtered terminal) is automatically
recorded on the other termina l (example, filtering terminal).
Call the filtered set:
You want to call the designated user of the filtered terminal:
• Press the supervision key corresponding to the filtered terminal.
-> The indicator light associated with the programmed key goes
on.
* Depending on the programming performed by the system operator
Answer the filtered calls:
A call meant for the filtered terminal arrives:
-> The display indicates that the call was intended for the
filtered terminal (Via..).
- 38 -
Filter function
Filtered superv.
Xfer
Filterer superv.
Filterer superv.
• Press the blinking line key (L1 for example). Y ou can also press
the key or lift the handset.
If you are already on line, the same message appears and you
hear a beep:
• Press the new blinking line key (L2 for example).
Transfer the inbound call to the filtered set:
You wish to transfer the intercepted call to the filtered terminal.
1 - Press a free line key (L2 for example).
2 - Press the supervision key corresponding to the filtered
terminal.
-> The indicator light associated with the programmed key goes
on.
You are filtered.
3 - Once you are communicating with the filtered terminal, press
the context Xfer key.
4 - Press the key of the blinking line then press Transfer (L1 for
example). This is the correspondent who has been on hold.
Before the transfer you can change from one call to the other by
pressing the L1 and L2 keys.
Calling the filtering terminal:
You want to call the designated user of the filtering set:
• Press the supervision key corresponding to the filtering
terminal.
-> The indicator light associated with the programmed key goes
on.
Picking up a call meant for you:
A call meant for you arrives on the filtering terminal. On your
terminal, the indicator light associated with the supervision key of
the filtering terminal blinks rapidly.
• Press the supervision key then lift the handset to talk to your
correspondent.
- 39 -
Filter function
Filterer superv.
Xfer
Filtering
Transfer the incoming call to the filtering terminal:
You have intercepted a call meant for you and you wish to
transfer it to the filtering terminal.
1 - Press a free line key (L2 for example).
2 - Press the supervision key corresponding to the filtering
terminal.
-> The indicator light associated with the programmed key goes
on.
3 - Once you are communicating with the filtered terminal, press
the context Xfer key.
4 - Press the key of the blinking line then press Transfer (L1 for
example). This is the correspondent who has been on hold.
Before the transfer you can change from one call to the other by
pressing the L1 and L2 keys.
Deactivating the filter function:
The key programmed with the filter function is used to disable
filtering from the filtered terminal or from the filtering terminal.
• Press the forward activation/deactivation key.
-> The indicator light associated with the key goes off on the
two terminals. On the filtered terminal, the Menu key
indicator goes off and the terminal status (Forwarding
activated) disappears from the screen.
- 40 -
*
Ident
Menu
Logout
Login / Logout function
At the moment, you are occupying an office equipped with a general-purpose terminal (not
assigned to a subscriber). You can take your calls, programmed forwards as well as the
language associated with your subscriber number from there.
When you get back to your office, you will use the same procedure to retrieve your calls on
your own terminal, as well as its configuration (forwards, programmable keys, terminal
settings, etc.).
If, however, you no longer want your subscription to be associated with the temporary
terminal when you leave your office, you can release your terminal by carrying out a logout
procedure on this terminal. The temporary user terminal again becomes a generalpurpose terminal, though calls can be made on it. You can later retrieve your subscriber
number and the associated rights on your own terminal by logging on again.
Restoring your subscriber rights on a general-purpose terminal
The terminal status is indicated by the message "No subscriber", displayed on the screen.
The system key Ident is displayed.
1 - Press the Ident system key .
2 - Enter your subscriber number then press OK to confirm.
3 - Enter your password.
-> To define a password, see Section “Changing the
subscription password”, Page 45.
4 - Press OK to confirm.
Releasing a terminal*
1 - Press the system Menu key.
2 - Select the Logout ( ) option then then press the context
Select key to confirm.
3 - Your request is taken into account.
Note: We advise you to program a forward on busy (to voicemail,
for example) to ensure that your calls are taken into account.
However, some system configurations allow automatic
forwarding to voicemail; seek advice from your system manager.
* Depending on the programming performed by the system operator
- 41 -
Configuration options
Alarm
Lock
You will find in the appendix the list of all the options offered by the system (See "Menu
options" on page 50.), as well as links to the chapters ha ndling the item.
For terminals without Menu/Ident key, the feature code allowing the use of these opti ons
is also described.
Call settings
To access these options, first press the system Menu key then select Settings ( ) then
Calls. Each selection can be confirmed using the Select key or the browser central key .
Setting an alarm
1 - Select Settings ( ) then Calls.
2 - Select Alarm.
Note: If some alarms have already been set, they are listed in the
order of setting. In this case, press New to add a new one.
Lock the phone
3 - Enter the time you want your terminal to ring (format: hhmm).
4 - Press OK to confirm.
You can delete a set alarm:
1 - Select the alarm to delete (
2 - Press Delete.
You can also delete the programmed alarm(s) by accessing the
active functions (Menu > Activated featur es).
Via feature code:
Set an alarm * 5 5 + hhmm
Delete an alarm: # 5 5 + hhmm
*
This option allows you to prohibit access to your phone, for
instance while you are away (menu, call log, personal directory,
external calls).
).
1 - Select Settings (
2 - Select Lock and press Select or to confirm.
* Depending on the programming performed by the system operator
) then Calls.
- 42 -
Configuration options
Menu
Do not disturb
Note: the request is immediately taken into account.
-> The idle screen displays the message "Tel. locked".
The terminal is locked, but you can call an internal
correspondent.
Note: to lock your terminal, you must first enter a personal
password, for it will be required to unlock it (See "Changing the
subscription password" on page 45.).
Via feature co de : * 0 5
Unlocking the terminal*
1 - Press Menu.
• Enter your subscription password (4 characters) then press OK
to confirm.
-> The terminal is unlocked.
Via feature co de: # 0 5 + password
*
The Do Not Disturb
function
When this function is active, the terminal no longer receives any calls.
1 - Select Settings (
) then Calls.
2 - From the list, select Do Not Disturb then press Select or to
confirm.
-> The request is accepted and, on the list, the option is
preceded by an asterisk.
Note: The idle screen displays a terminal status message.
To start receiving calls again on your terminal, on the list, just
select the function then click Select or to confirm.
Y ou can also delete the function by accessing the active functions
(Menu > Activated features).
Via feature code:
Enabled: * 4 5
* Depending on the programming performed by the system operator
Disable: # 4 5
- 43 -
Configuration options
General standby
Group deactivation
Remote forward
Standby mode*
You wish to step out whereas some colleagues have activated call forwarding or filtering
to your terminal. This function allows these calls to be temporarily forwarded to the owners
so callers are not penalised. If you are part of a hunt group, your terminal will be excluded
from this.
1 - Select Settings ( ) then Calls.
2 - Select General standby then press Select or to confirm.
A message on the screen confirms the activation of this function.
You only receive your own calls.
You can cancel the function for the same operation.
You can also cancel it the function by accessing the active
functions (Menu > Activated features).
Deactivating a hunt group
Your terminal is part of a call group and you wish to temporarily
remove this terminal from the group.
1 - Select Settings (
2 - Select Group deactivation then press Select or to confirm.
You can return to the group using this same procedure. Y ou can
also do so by accessing the active functions (Menu > Activated
features).
Via feature code:
Enabled: * 4 8
Disable: # 4 8
Remote forwarding
*
From your terminal, you have the possibility to forward calls from
another terminal to your terminal.
1 - Select Settings (
*
) then Calls.
) then Calls.
* Depending on the programming performed by the system operator
1 - Select Remote forward.
2 - Enter the number of the terminal whose calls must be
forwarded to your terminal.
3 - Click OK to confirm.
Via feature code:
Enabled: * 2 4 + extension number
Disable: # 2 4
- 44 -
Configuration options
Own id
Password
Language
General settings
The general parameters are accessible by successively selecting
Menu>Settings>General.
Viewing the terminal ID
This option displays the subscriber's directory number and
identity. It also indicates the system to which the terminal is
attached.
Changing the subscription password
This option is used to modify the password saved in the system.
This is the one to be used in the options of the menu in which a
password is required. It is also the password for your voice
mailbox.
Since it is associated with your subscription, you will find it if you
log on to a general-purpose terminal.
1 - Select Password.
2 - Enter the old password (the default password given to you by
the system operator) then press OK to confirm.
3 - Enter the new password twice (4 numeric characters) then
press OK to confirm each time.
Via feature code:
* 0 6 + previous password + 2 times the new password.
Changing the language
The language menu is accessible by pressing successively Menu>*Language (the
asterisk is used to identify the option even if the current language is not known to the user
1 - Select Language.
-> Inside the same menu, the currently used language is
preceded by an asterisk.
2 - Select the language you want and press Select or
.
).
- 45 -
Terminal settings
Your terminal offers some settings options which you can use to personalise it.
Accessing settings options
1 - Press the Options key to access the terminal options.
2 - Use the navigation keys to select the settings to make, and
the key to confirm your choice (equivalent of the context
Select or Save key).
Setting the audio
1 - Go to the Audio ( ) menu
Audio mode
2 - Select a sub-menu (
Depending on the selected audio mode:
-> Speaker: This is the default setting. Calls can be made or
received using the handset or handsfree speakerphone. In
handset audio mode, pressing the button on the
phone switches to handsfree speakerphone. In Speaker
audio mode, lift the handset to switch to the handset.
-> Headset: Choose this setting if you want to make or receive
all calls using a handset or headset. Calls can be switched
from the handset to headset by pressing the
on the phone. To switch fr om the headset to the handset, lift
the handset.
-> Speaker/headset: Incoming calls are sent to the handsfree
speakerphone first when the button is pressed. By
pressing the button again, you can switch back and forth
between the handsfree speakerphone and the headset. At
anytime, lifting the handset switches back to the handset
from either the handsfree speakerphone or the headset.
-> Headset/Speaker: Incoming calls are sent to the headset
first when the button is pressed. By pressing the
button again, you can switch back and forth between the
headset and the handsfree speakerphone. At anytime, lifting
the handset switches back to the handset from either the
headset or the handsfree speakerphone.
).
button
- 46 -
Terminal settings
Headset
-> Headset volume adjustment: without application for this
-> DHSG: to be activated according to headset model.
Ring tones
Select any of the 15 ring tones or the Mute option.
Tone set
Define the type of tones according to your country:
terminal.
- 47 -
Terminal settings
Setting the display
Go to the Display () menu.
Home screen mode:
-> Use the and navigation buttons to change the desired
-> Press the key to highlight Screen Saver Timer: enter in
Brightness
-> Adjust the Brightness Level using the horizontal browser
-> Enter in seconds the Brightness Timer, time before the LCD
Setting the dialpad
Go to the Dialpad ( ) menu
Home screen mode
seconds the screen saver timeout
keys.
backlight goes off.
Live dialpad
Speed dial edit
1 - Select a sub-menu (
This option is used to correct the phone number being entered:
• Off: for correcting the number being entered using the key.
You have to press Dial to start the call.
• On: does not allow the number to be corrected. The call is
automatically started at the end of the input.
This option is used to save a phone numbe r on a digital key on
the keypad (see “Speed dial”, Page 21) o r on a programmable
key. However, since the programmed keys are not visible from
Aastra Phone Suite in this way, there may be a clash between
these two programming types .
On the other hand, these keys are programmed on the terminal
and their programming is lost if the subscription moves (login/
logout). They are not accessible from an associated terminal.
).
- 48 -
Other options
In the terminal options, other menus can be used to obtain some information or to change
the terminal status.
Telephone status
This menu gives information about the terminal's computer
configuration.
The SysInfo key is reserved for the administrator.
Choosing a language
If the Menu/Ident key is available on your terminal, it is better to
use the menu option (See "Changing the language" on page
45.).
Time and Date
Different parameters are used to define the time and date format,
the use of summer time, time zone, and time and date update or
the use of a date server.
Note: the values entered for time and date can be overwritten
through system update.
User password (terminal password)
This option is used to modify the password saved in the terminal.
This is the one to be used in the setting options of the terminal on
which a password is required. It consists of 5 numeric characters
(default password: 11111).
Since it is not associated with your subscription, you will not find
it if you log on to a general-purpose terminal.
Lock phone
T o lock your terminal, it is preferable to use the Lock option of call
parameters (see page 42).
Restart phone
Used to restart the telephone.
- 49 -
Appendices
Appendices
Menu options
The table below shows the menu tree structure, accessible via the system key Menu when
the terminal is idle. The available options are used to deploy the functions offered by the
system.
All the functions are described in the table below: Some of them are not accessible from
your terminal. Ask your system operator for advice.
Note: During a call the Menu key only gives access to the functions available during a call.
The last column takes you to the pages on which the function is described in detail. .
Calls logs • Missed calls
• Incoming calls
• Outgoing calls
• All
Activated
features
Forward • Delete all forwards
• Forwarding
• Do Not Disturb
• Group deactivation
• General standby
• Alarm
• Callback
(appears if a
forwarding operation
is active)
• Immediate forward
• Forward if busy
“Calls logs”, Page 19
Only the active
functions are
displayed.
“Call forwarding”,
Page 23
• Forward on no reply
• Predefined forward
- 50 -
Appendices
Settings • Calls • Forwarding
• Alarm
• Lock
Same as forwarding
“Configuration
options”, Page 42
• Do not disturb
• General standby
• Group deactivation
• Remote forward
• General • Own id
• Password
“Configuration
options”, Page 42
• Language “Configuration
options”, Page 42
VoiceMail “Voicemail”, Page 30
Recover parking “Putting a party on
hold and resuming the
call on another
terminal”, Page 13
Language
even if the current language is not known to the user)
(the asterisk is used to identify the option
“Changing the
language”, Page 45
Logout * “Login / Logout
function”, Page 41
* Depending on the programming performed by the system operator
Reminder: to browse through the menu, use the browser keys.
- 51 -
Appendices
Glossary (terms you need to know)
Conference call Three-way call from a call with two parties.
Filtering Used to forward calls meant for a "filtered" terminal to a "filterer"
terminal.
Intercept group Group of sets associated to the same group and authorised to
intercept calls intended for this group.
Call log Lists summarising the calls received on and made from the
terminal.
Login / Logout Function used to relocate the characteristics associated with a
subscriber number to a network terminal.
Handsfree T elephony mode used to make and receive calls without lifting the
handset.
Password • Subscriber / IVB password: saved in the system. It is made up of
4 characters.
General purpose
set
• terminal password, saved on the terminal, it consists of 5
numeric characters. It is used in the terminal settings.
Terminal without any subscriber number. To find his subscription
characteristics, a user must log on.
- 52 -
Appendices
Troubleshooting Check...
Fault detected Possible causes
No display Check that the set is connected to the line (dial tone in the
earpiece).
Check the cord to connect to the line.
Check that the other sets in the installation are working.
Check the screen contrast setting.
No dial tone Check that the set is connected to the line (display).
Check the cord to connect the handset.
Check that the other sets in the installation are working.
Check the handset, loudspeaker or headset volume settings.
No sound Check the handset, loudspeaker or headset volume settings.
Check audio mode (menu: Terminal au dio setting).
No outside access Check that you have the right to make outside calls.
Check that your terminal is not locked or that your have entered
the right password.
Messages
displayed in a
foreign language
No reception of
voice messages
In case of particular problem, we recommend that you con t act your system
operator.
Check the chosen display language.
Check your connection to a voicemail system.
Check the recording of your voice signature or greeting message.
Check that call forwarding to your voice mailbox is enabled.
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