Mitel 7100 MAP INSTALLATION INSTRUCTIONS

INSTALLATION GUIDE

NOTICE

The informat ion containe d in this docum ent is believ ed to be accura te in all respec ts but is not wa rranted
by Mitel Networks Corporation (MITEL®). The information is subject to change without notice and
should not be constr ued in any way as a commit ment by MIT EL or any of it s affilia tes or subsi diaries.
MITEL and its af filiates and subsidiarie s assume no responsibility fo r any error or omissions i n this
document. Revisions of this document or new editions of it may be issue d to incorporate any such
changes.

Mitel and Mitel Netwo rks ar e trad emar ks of Mitel N et wor ks Cor pora tio n.
Other product names mentioned in this document may be trademarks of their respective companies and

are hereby acknowledged.

Mitel Networks 7100 Management Installation Guide

Release 1.0, Revisi on A

December 2002

®, ™Trademark of MIT EL Netw orks C orpo rati on

© Copyright 2002, MITEL Networks Cor po rati on

All rights rese rv ed

Table of Contents

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Who this guide is for . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Where you can find more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Important safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About the 7100 Management Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

7100 MAP variants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

7100 MAP users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Initial 7100 MAP setup overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Installing the 7100 MAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Installing the 7100 MAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Accessing the 7100 MAP admin interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Accessing the 7100 MAP locally . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Indefinite access for local admin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Accessing a local administration session (Ethernet connection) . . . . . . . . . . . . . . . . . . . . 8

Accessing a local administration session (serial connection) . . . . . . . . . . . . . . . . . . . . . . . 8

Accessing the 7100 MAP remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Setting up the remote client station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Creating a dial-up network connection and connecting to the 7100 MAP . . . . . . . . . . . . . 9

Privileged access for remote engineer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Enabling privileged (remote) access to the 7100 MAP Admin interface . . . . . . . . . . . . . . . 11

Enabling and disabling privileged access from the Dial-in Network Access menu . . . . . . . 12

Gaining privileged (remote) access to the 7100 MAP admin interface . . . . . . . . . . . . . . . . 12

Configuring the 7100 MAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Local and remote configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

An important note about committing changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Privileged access required for engineer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Configuring the 7100 MAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Setting the clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Changing the passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Configuring the Ethernet devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Configuring the serial devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Committing your changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connecting to remote Mitel Networks™ systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Bookmarking IP addresses of managed devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Privileged access not required for engineer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Dial-up access to the 3300 or 3100 ICP via the 7100 MAP . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Accessing 3300 or 3100 ICP Embedded System Management . . . . . . . . . . . . . . . . . . . . . 19

Accessing the 3300 or 3100 ICP VxWorks shell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Dial-up access to OPS Manager via the 7100 MAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Dial-up access to 6500 Unified Communications via the 7100 MAP E/M/S . . . . . . . . . . . . . . 20

Dial-up access to an SX-2000

®

or SX-200® PBX via the 7100 MAP E/M/S . . . . . . . . . . . . . . 20

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7100 MAP

- iv -

About this guide

This guide provides a d escription of the Mitel Net works ™ 7100 Management Access
Point (MAP) and instructions for gaining access to a remote programming or
maintenance session on Mitel Networks systems.

Who this guide is for

This guide is for certified technicians.

Where you can find more information

Refer to the 7100 Management Access Point Product Guide for further de tails about
the information provided in this installation guide and for complete technical
information.

Both the 7100 Management Access Point Produc t Guide and Installation Guide are
shipped with the units. You can also access these guides through Mitel Online at
www.mitel.com.

Important safety information

Failure to follow all instructions may result in improper e quipment operation, risk of
electrical shock, or both.

See the Safety Instr ucti ons that acc ompany th e Mite l Network s SX- 2000 sy st em or
the Mitel Networks 3100 ICP for complete safety information.

The following notices are used in this documentation:

WARNING:
avoided, could result in death or serious injury.

CAUTION:
avoided, may result in min or or moderate injury and/ or damage to th e equipment or
property.

Warning indicates a potentially hazardous situation, which, if not

Caution indicates a potentially hazardous situation, which, if not

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7100 MAP

About the 7100 Management Access Point

The Mitel Networks 7100 Management Access Point (MAP) provides you with

secure, remote access to the following Mitel Networks systems:

• 3300 Integrated Communications Platform (I CP)

• 3100 Integrated Communications Platform (I CP)

• OPS Manager

• 6500 Speech-Enabled Applications

• SX-2000

• SX-200

From a remote client st ation, you can dial i n through a modem connection to the 7100
MAP and then log in to a Mitel Networks system that is installed on the customer’s
site. After logging in with your system username and password, you can launch a
programming session or maintenance session on the Mitel Networks system.

The 7100 MAP has a built-in firewall that only allows you access to the site’s Mitel
Networks systems; it does not allow you to access any other devices on the
customer’s LAN.

Figure 1 Remote session

- 2 -

7100 MAP variants

There are three variants of the 7100 MAP:

• 7100 MAP E/M (Ethernet/Modem)

• 7100 MAP E/M/S (Ethernet/Modem/Serial)

• 7100 MAP E/M/S/U (Ethernet/Modem/Serial/UPS)

7100 MAP E/M supports remote connections through a standard dial up PSTN V.90
modem connection to up to five IP-based systems, via a single 10baseT Ethernet
connection to the customer network. These sy stems can be inst alled on the same or
separate subnets of an Ethernet LAN.

7100 MAP E/M/S also supports remote connec tions through a dial-up modem, to up
to five IP-based systems . In addi tion , it sup por ts connecti vit y to up to two se rial port
devices through RS-232 serial connections.

7100 MAP E/M/S/U provides the same IP- and serial-system access as the E/M/S
and comes with an integrated 4-hour UPS battery. Note that in this document, all
procedures concerning and references to the E/M/S also apply to the E/M/S/U.

Installation Guide

7100 MAP users

There are three 7100 MAP users:

•‘admin’

•‘engineer’

•‘collection’

Admin: The admin user (local or dial-in) can access the 7100 MAP user interface to
configure the 7100 MAP itsel f. The admin can be an on-sit e user or an eng ineer who
accesses the 7100 MAP from a remote client station to conduct an admin session.

Engineer: The engineer is a dial-in user who can access the 7100 MAP user
interface to log in to an admin (configur ation) session on the 7100 MAP and can also
access to the Mitel Networks devices that are managed by the 7100 MAP.

Collection: The collecti on u ser i s a di al- in use r who can o nly ac cess t he 7100 MA P
E/M/S data collection service on port 3000 to collect logging data from Mitel
Networks serial devices managed by the 7100 MAP.

Initial 7100 MAP setup overview

DO NOT connect the 7100 MAP to the customer LAN until the 7100 MAP been
assigned a valid IP address for the customer network. You assi gn the IP address

during the configuration stage. See "Configuring the 7100 MAP" (p. 13).

- 3 -

7100 MAP

This installation guide takes you through the following procedures to complete the
initial installation and configuration of a 7100 MAP and to connect to remote Mitel
Networks systems. Note that these procedures must be completed in order:

1. Installing the 7100 MAP

2. Accessing the 7100 MAP admin interface

3. Configuring the 7100 MAP

4. Connecting to remote Mitel Networks systems

Installing the 7100 MAP

Before you begin

The 7100 MAP is shipped with the following documentation and hardware:

• 7100 MAP Installation Guide

• 7100 MAP Product Guide

• Power cord (see note below)

• One modem cable

• One CAT 5 patch cable

• One serial cable (7100 E/M/S and E/M/S/U only)

• Mounting brackets

Note about power cords: All units shipped outside North America include a power
cord specifically for use in the United Kingdom. When ordering a 7100 MAP,
customers outside NA or the UK mus t order the cor rect power cord for the cou ntry of
installation.

To install and configure remote dial-up access at a customer’s site, you require the
items and information listed in the table below. You should gather this information
before beginning any of the procedures in this guide.

Table 1 Installation Requirements

Items and information required for site installation

Dedicated incoming external telephone line for connection to MAP modem
vt100 maintenance terminal or a terminal emulator (such as Telnet)
IP Address for the 7100 MAP unit (obtain from customer)
Subnet mask address for the 7100 MAP unit (obtain from customer)
Default gateway address for the MAP unit (obtain from customer)
One CAT 5 crossover cable (optional)

- 4 -

Table 1 Installation Requirements (continued)

For Ethernet-connected systems IP Address

(obtain from customer)

Mitel Networks system 1 ALL
Mitel Networks system 2 ALL
Mitel Networks system 3 ALL
Mitel Networks system 4 ALL
Mitel Networks system 5 ALL

For Serially connected systems Port Settings

(obtain from customer)

Note: The 7100 MAP

default port settings will
work with most serial
devices, but specific cus­tomer settings should be
verified and applied.

Mitel Networks system 1

(obtain from customer)

Note: The port number is

either 4001 or 4002.

• Port usage

• Speed

• Data Bits

• Parity

• Handshake

Mitel Networks system 2

• Port Usage

• Speed

• Data Bits

• Parity

• Handshake

Installation Guide

Port
(Accept the default
(ALL) for Mitel Net-

works systems)

Port

Installing the 7100 MAP

To install the 7100 MAP

1. Unpack the 7100 MAP.

2. Locate the 7100 MAP within 1.3 meters (4 feet) of a power source.

3. Place the 7100 MAP on a desk, o r install it i n a 19-inch rack, using the supplied
mounting brackets. The mounting brackets fast en to the sides of the rack.

4. Connect the cables. Refer to Figure 2 for E/M conne ction or to Figure 3 for E/S/M
connection.

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7100 MAP





5. Proceed to "Accessing the 7100 MAP admin interface" (p. 7)..

Connect the dedicated incoming line to the “Modem 1” port.
Plug the RJ-45 connector on the CAT 5 patch cable into the “Ethernet 1” port.

Connect the other end of the cable to the LAN switch.

Plug the power cord into the “Power” receptacle on the rear panel. Plug the



other end of the power cable into a power source.

Figure 2 Connecting the cables to a 7100 MAP E/M

- 6 -

Installation Guide



Connect the dedicated incoming line to the “Modem 1” port.

Plug the RJ-45 connector on the CAT 5 patch cable into the “Ethernet 1” port.



Connect the other end of the cable to the LAN switch.



Connect the supplied RS-232 serial cable to the “COMMs” port on the 7100
MAP. Connect the other end to a serial port on a vt100 maintenance terminal
or a PC that has a vt100-type emulation application.



Connect the RS-232 serial ports to the SX-2000 or SX-200 PBX maintenance
ports.



Plug the power cord into the “Power” receptacle on the rear panel. Plug the
other end of the power cable into a power source.

Figure 3 Connecting the cables to a 7100 MAP E/M/S or E/M/S/U

Accessing the 7100 MAP admin interface

You can access the 7100 MAP admin interface locally—or remotely with access
permission from the customer—using a terminal emulator such as Telnet
(local/remote) or HyperTerminal (local only).

Note: You can use Telnet with the 7100 MAP E/M, E/M/S, and E/M/S/U; however,
HyperTerminal requires a seri al connection and can, therefo re, only be used with the
E/M/S variants.

- 7 -

7100 MAP

Accessing the 7100 MAP locally

Indefinite access for local admin

The on-site admin user has indefinite access to the 7100 MAP on the LAN via a

Telnet connection to the actual IP address of the 7100 MAP.

Accessing a local administration session (Ethernet connection)

The Ethernet cards on th e remote PC and the 7100 MAP must have the same subnet
address; if they do not, these two devices will be unable to communicate. The
installer must specif y an IP address for the PC network card to match the first three
octets of the IP address of the 7100 MAP unit. For example, the factory default IP
address for the 7100 MAP is 192.168.1.1, so you could specif y 192.168.1.32 (whe re
32 is a variable) for the PC.

To access a local administr ation session through an Ethernet connecti on to the 7100
MAP

1. Connect your computer to the LAN or connect it directly to the Ether net port o n
the 7100 MAP. Note that a crossover cable must be used if you are connecting
directly to the Ethernet port on the 7100 MAP.

2. From the Start menu, click Programs, and then click Command Prompt.

Note: While the 7100 MAP and the managed device(s) must have the same
subnet address, each must have a unique IP address.

3. At the command prompt, type telnet 192.168.1.1.

4. Type the user account name admin, and press ENTER. Note that the user
account name and password are case-sensitive.

5. Type the Admin password (default admin), and press ENTER.
The main configuration menu is displayed.

6. Proceed to "Configuring the 7100 MAP (p. 14)".

Accessing a local administration session (serial connection)

To access a local administration session through a serial connection to the 7100

MAP E/M/S, using HyperTerminal

1. Use the supplied RS-232 serial cable t o connect the COMMs port on t he 7100
MAP E/M/S to the COM port on your PC.

2. From the Start menu, click Programs, click Accessories, click
Communications, and then click HyperTerminal.

3. In the HyperTerminal folder, double-cli ck Hypertrm.exe.

4. Enter a name for the connection (for example, MAP7100), and click OK.

5. In the Connect using field, select the COM port of the PC that you have
connected to the 7100 MAP (for example, “Direct to COM1”), and click OK.

- 8 -

6. In the drop-down menu for each, select the following port settings:

- Bits per second: 19200

- Data bits: 8

-Parity: None

- Stop Bits: 1

- Flow Contro l: None

7. Click OK.

8. Press ENTER to display the login prompt.

9. Type the Admin password (defa ult admin) and login (default admin), and press
ENTER. Note that the user account name and password are case-sensitive.

The 7100 MAP EMS Configuration Menu is displayed.

10.Proceed to "An important note about committing changes" (p. 13).

Accessing the 7100 MAP remotely

Installation Guide

This section provides details on

• Setting up the remote client station

• Creating a dial-up network connection and connecting to the 7100 MAP

• Privileged access for the remote engineer

• Enabling privileged (remote) access to the 7100 MAP admin interface

• Enabling and disabling privileged access from the Dial-up Network Access menu

• Gaining privileged (remote) access to the 7100 MAP admin interface

Setting up the remote client st ation

The client station requires the following hardware, software, and information:

• PC or laptop equipped with modem and dial-up networ king (for example Micro soft
Dial-Up Networking)

• Connection to a telephone line (PSTN)

• Internet Explorer 5.5 or higher

• Microsoft® Windows 2000, NT, or XP (see note below)

• Telnet application

• Telephone number of the 7100 MAP modem

Note: Windows 95 and 98 are not supported for use with the 7100 MAP. If you are
using either of these operating systems, consult Windows help to set up a dial-up
networking connection and for any help with the user interface.

Creating a dial-up network connection and connecting to the 7100 MAP

Use the following procedure to set up the client station using Microsoft Windows

2000. The procedure is similar on Windows NT and XP. If you are using one of th ese

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7100 MAP

other operating systems or a third-party software package to provide dial-up facilities
on your PC, refer to the instructions accompanying that system.

When creating your new connection to the 7100 MAP, ente r the followi ng information

if you are required to set connection preferences:

To create a dial-up network connection

- Data bits: 8

-Parity: N (None)

- Stop bits: 1

1. Connect the modem port on your PC to the telephone line jack.

2. Either

- double-click the My Computer icon, click Network and Dial-Up Connec-
tions, and then double-click the Ma ke New Connection icon. You see the
Make New Connection Wizard.

OR

-click Start, c lick Accessories, click Communications, click Network and
Dial-Up Connections, and then click Make New Connection. You see the
Make New Connection Wizard.

3. Click Next.

4. Ensure that the Dial-up to private network r adio button is sel ected , and cli ck
Next.

5. Enter the telephone number of the 7100 MAP in the Phone number field. If you
wish to enter the area code separatel y, select the Use dialing rules check box ,
and enter the Country/Region code information, and click Next.

6. To make the connection available to all users on your PC, select the For all
users radio button; otherwise, select Only for myself, and click Next.

7. Enter a name for the connection in the field highlighted in the Comp leting the
Network Connection Wizard form. Select the option to add a shortcut to the
connection to your desktop, if desired, and click Finish.

8. From the Network and Dial-up Connections window, right-click the new
connection, and select Properties.

9. Select the Security tab.

-In Security Options, select Typical.

- Under the Validate my identity as follows heading, select Require a se-

cure password from the drop-down menu.

- Ensure that no other options are selected.

10.Select the Networking tab.

- Under Type of dial-up server I am calling, select PPP: Windows

95/98/NT4/2000, Internet.

- 10 -

Installation Guide

- In the Components checked are used by this connect ion window, de-se­lect all options except Internet Prot ocol (TCP/IP), and then click
Properties.

- Ensure that Obtain an IP address automatically and Obtain DNS server
address automatically are selected.

-Click OK to return to the previous screen, and click OK again to complete
the configuration.

11.From the Network and Dial-up Connections window, double-click your newly
created connection icon.

12.When the connection dialog appears, type engineer as the user name and
password as the default password. Note that use r names and password s ar e
case-sensitive.

Tip: Select the Save password check box to avoid having to remember the
engineer password. Be aware, however, that the password saved for this con­nection must match the engineer password that is configured in the 7100 MAP
(whether it is a default or customized passwor d). Once the engineer pass word
is customized during a 7100 MAP admin session, it must be changed accord­ingly in your dial-up network connection.

During the PPP negotiation process, the 7100 MAP will assi gn IP addresses to each

end of the dial-up network connection. The default addresses assigned are

• Remote PC: 192.168.10.1

• 7100 MAP: 192.168.10.10

At this point, you hav e an authen ticat ed dial -u p networ k connect ion , but yo u are not
logged in to the 7100 MAP. Althoug h you have the IP addr ess for the 7100 MAP, y ou
will not be able to access it, or even ping i t, until p rivileged access has been enabled.
See "Enabling privileged (remote) access to the 7100 MAP Admin interface" (p. 11).

Privileged access for remote engineer

To access the 7100 MAP admin interface, t he engineer must have privi leged access
enabled. With priv ileged ac cess enab led, bot h the t he engin eer and loc al admin ca n
connect to the 7100 MAP. With indefinite privileged access enabled, either the
engineer or admin must reset privileged access to 0 to terminate the engineer’s
indefinite access; see "Enabling and disabling privileged access from the Dial-in
Network Access menu" (p. 12). While indef inite a ccess is enabl ed, the eng ineer c an
disconnect and reconnect to the 7100 MAP any number of times.

Enabling privileged (remote) access to the 7100 MAP Admin interface

The engineer can access the 71 00 MAP Admin interface fr om a remote locat ion and
change the configuration settings; however, this requires the co-operation of an
admin at the customer site, who can enable privileged access in one of two ways:

- 11 -

7100 MAP

Enabling and disabling privil eged access from the Dial -in Network Access menu

Unlike any other system changes , the enablin g or disablin g of privil eged access and
the specification of t he ti me li mit t ake ef fec t immedi atel y; you do not have to commit
your changes.

To enable privileged access

• CLEAR button: If the CLEAR button (inset ) on th e rear panel of the 7100 MAP is
pressed, you can log in to the Admin interface from a remote location for the next
30 minutes. After 30 minut es, the Admin interface is no longer acc essible; however,
after gaining access to the 7100 MAP, you can increase your access time from the
Privileged Access Control menu. Note that you must enter t he admin password to
log in.

• Dial-in Network Access menu: Remote access can al so be granted by someone
at the customer site, using the Dial-in Network Access menu of the 7100 MAP user
interface. From this menu, you can enable privileged access by specifying a time
limit of anywhere from 1 to 998 minutes or ‘indefinate’ (999) for the session; you
can also specify 0 (zero) to disable privileged access.

1. In the main configuration menu, type either 3 (E/M) or 4 (E/M/S) for Dial-in

Network Access.

2. In the Dial-in Network Access menu, type 3 (Control Privilege d Access to 7100

MAP).

3. In the Privileged Access to 7100 MAP EM or EMS menu, type any number

from 1 to 998 to specify a time limit in minutes, or type 999 to sp ecify indefinate
access, and then press ENTER.

To disable privileged access

1. In the Privileged Access to 7100 MAP EM or EMS menu, type 0, and press

ENTER.

Note: You can also disable privileged access from the Dial-in PPP Sessions

sub-menu. See “Dial-in Session Status” in the 7100 Management Access
Point Product Guide.

Gaining privileged (remote) access to the 7100 MAP admin interface

To gain privileged access to the 7100 MAP admin interface

1. Call and instruct the on-site admin to enable either type of privileged access.

See "Enabling privileged (remote) access to the 7100 MAP Admin interface" (p.

11).

2. Once privileged access is enabled, dial in to the 7100 MAP modem from a

remote client station wit hin the next 30 minutes (CLEAR-button access) or withi n
the specified time frame (Dial-in Network Access), using your dial-up network
connection to the 7100 MAP.

3. Telnet to the PPP IP address of the 7100 MAP, using the following steps:

-Click Start, and then click Run.

- 12 -

- Type telnet 192.168.10.10 (def ault PPP IP address).

4. At the Telnet login prompt, type admin, and press ENTER.

5. Type the admin password (default admin), and press ENTER.
The main configuration menu (7100 MAP E/M or E/M/S) is displayed.
Note: After three login attempts with an inva lid password, your remote

connection will be lost.
Note: An inactivity timeout occurs after 10 minutes, terminating your session.

6. Proceed to "An important note about committing changes" (p. 13).

Configuring the 7100 MAP

This section provides details on

• Local and remote configuration

• Configuring the 7100 MAP

• Setting the clock

• Changing passwords

• Configuring Ethernet and serial devices (t o be managed on the 7100 MAP)

• Committing your changes

For details on system settings not mentioned here as well as admin menus and

general screen layouts, see the 7100 Management Access Point Product Guide.

Installation Guide

Local and remote configuration

You can configure a 7100 MAP locally—or remotel y with access permission f rom the
customer—using a terminal emulat or such as Telnet (local/re mote) or HyperTerminal
(local only).

Note: You can use Telnet with the 7100 MAP E/M/S, E/M/S/U, and E/M; however,
HyperTerminal requires a seri al connection and can, therefo re, only be used with the
E/M/S variants.

An important note about committing changes

CAUTION
be committed before they will take effect. Once you Commit Changes & Restart
(option 7 (E/M) or 8 (E/M/S) in the main configuration menus), you will lose your
connection to the 7100 MAP. You will also lose any time remaining in your session,
unless you have indefinite access (in which case, you can simply reconnect to the
7100 MAP). As a res ult, we recommend t hat you make al l necessary c hanges before
committing them. Make sure t hat you keep carefu l track of th e time remaining in y our
session, and save 5 minutes at the end to commit your changes; your changes will
be lost if your session times out before you commit them. See "Committing your

: Any changes made during a 7100 MAP admin configurat ion session must

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7100 MAP

changes" (p. 18).

Privileged access required for engineer

With privileged access enabled, the engineer can telnet to the 7100 MAP, log in as
the admin user, and confi gure the 7100 MAP for the customer network. The easiest
way to grant remote access for the initial configuration of the 7100 MAP is to press
the CLEAR button. You can also grant access through the Dial-in Network Access
menu, but this requi res that the local a d min match the IP address of their PC to that
of the 7100 MAP in order to access the menu interface.

Configuring the 7100 MAP

At any time during the7100 MAP configuration, you can type a menu number
followed by a question mark to get help on the possible selections.

1. At the main configuration menu, type 1 (System Setti ngs), and press ENTER.
The system settings are displayed. Enter the following information (note th at
this form is not case-sensitive):

- Station Identifier: Enter a name for the 7100 MAP. The name can be from

1 to 15 alpha-numeric characters in length.

- LAN-1 IP Address: Enter the IP address of the 7100 MAP.

- LAN-1 IP Mask: Enter the subnet mask for the 7100 MAP.

- Default Gateway: Enter an IP address of the default gateway or N for no

gateway, for the 7100 MAP.

- Country of Installation: (see note below for valid country codes)

Note: The valid country codes for Canada, the United States, and the United
Kingdom are Canada, USA, and UK. For additional country codes, see the
System Settings options t able in the 7100 Management Access Point Product
Guide.

2. Enter x to return to the 7100 MAP Configuration Menu.

3. At the 7100 MAP EM Main Configuration Menu, type 2 (Managed LAN
Devices), and press ENTER. Enter the IP address(es) of up to five managed
device(s).

4. Enter x to return to the 7100 MAP EM Configuration Menu.

5. Proceed to "Setting the clock" (p. 14).

Note: For details on system settings, see the System Settings options table in the

7100 Management Access Point Product Guide.

Setting the clock

1. For the E/M variant, at the 7100 MAP EM Configuration Menu, type 4 (Set
MAP Date & Time), and press ENTER.

OR

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Installation Guide

For the E/M/S variants, at the 7100 MAP EMS Configuration Menu, type 5
(Set MAP Date & Time), and press ENTER.

2. Enter the date and time in the following format: DD/MM/YYYY HH:MM:SS

3. Type x, and press ENTER to return to the main configuration menu.

Changing the passwords

The Admin password (default admin) only allows access to a 7100 MAP
administration session; the Engineer password (default password) only allows
access to remote systems; and the Collection password (default collection) only
allows access to the data collection service for serial devices. The Collection
password only appears as an option in the E/M/S variants.

Note: Be sure to change and record the default passwords. Note that passwor ds are
case-sensitiv e

Important note about password recovery: Carefully record all passwords and
password changes. If the PPP (Engineer) password is forgotten, Mitel Networks
security measures require that the 7100 MAP be shipped back to Mitel so that our
technicians can restore the unit to its default configuration settings. Note that if the
Administrator password is forgotten, the unit does not need to be shipped back to
Mitel because a technician can restore the default configuration setting for this
password remotely.

You can change the passwords at any time. You must commit any changes you
make in order to activate the new passwords. If you are changing more than one
password, you only need to commit once, after making all your changes. See
"Committing your changes" (p. 18).

To change the ‘admin’ password

1. For the E/M variant, at t he 7100 MAP EM Configuration Menu, type 5 (Change
User Passwords), and press ENTER.

OR
For the E/M/S variants, at the 7100 MAP EMS Configuration Menu, type 6

(Change User Passwords).
Note: You can only change the Admin password from the Change User Pass-

words menu.

2. At the Change User Passwords menu, type 1 (Change Admin Password), and
press ENTER.

3. Type the new Admin password (5 to 16 alphanumeric characters), and press
ENTER.

4. To confirm the password, re-type it and press ENTER.

5. Enter x until you return to the main configurat ion menu.

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7100 MAP

To change the ‘engineer’ password

6. Either proceed to change other passwords (see following procedures), or
proceed to "Configuring the Et hernet devices" (p. 16) and "Configuring the serial
devices" (p. 17).

1. For the E/M variant, at the 7100 MAP EM Configuration Menu , type 3 (Dial-in
Network Access), and press ENTER.

OR
For the E/M/S variants, at the 7100 MAP EMS Configuration Menu, press 4

(Dial-in Network Access), and press ENTER.

2. At the Dial-in Network Access menu, type 2 (Dial-i n Users), and press ENTER.

3. At the Dial-in Users form, type 1 (Engineer), and press ENTER.

4. At the Dial-in User ‘engineer’ form, type 2 (PPP password ), and press ENTER.

5. Type the new Engineer passwor d (minimum of 5 alphanumeric characters ), and
press ENTER.

6. To confirm the password, re-type it, and press ENTER.

Tip: If you are using an E/M/S variant, you can proceed to change the Collec­tion password now by repeating steps 3 to 6. Ensure that in step 3, at the
Dial-in Users form, you type 2 (Collectio n). The rest of the procedure is the
same as for Engineer.

7. Enter x until you return to the main conf iguration menu.

8. Either proceed to change other passwords, or proceed to "Con figuring the
Ethernet devices" (p. 16) and "Configuring the serial devices" (p. 17).

To change the ‘collection’ password (E/M/S variants only)

1. In the 7100 MAP EMS Configuration Menu, type 4 (Dial-in Net work A cc ess),
and press ENTER.

2. At the Dial-in Network Access menu, type 2 (Collection), and press ENTER.

3. At the Dial-in User ‘engineer’ form, type 2 (PPP password), and press ENTER.

4. Type the new Collection password (minimum of 5 alphanumeric characters),
and press ENTER.

5. To confirm the password, re-type it, and press ENTER.

6. Enter x until you return to the main config uration menu.

7. Either proceed to change other passwords, or proceed to "Con figuring the
Ethernet devices (p. 16)" and "Configuri ng the serial devices (p. 17)".

Note: The default password for ‘collection’ is password.

Configuring the Ethernet devices

For information about direct and pro xy modes, see the Managed LAN Devices menu

and options table in the 7100 Management Access Poing Product Guide.

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Installation Guide

1. For the E/M variant, at the 7100 MAP EM Configuration Menu, type 2
(Managed LAN Devices), and press ENTER.

OR

For the E/M/S variants, at the 7100 MAP EMS Configuration Menu, type 3
(Managed LAN Devices), and press ENTER.

2. At the Managed LAN Devices menu, type a number from 1 to 5 to configure a
LAN device.

3. In the Managed LAN Device form, enter the following settings:

- Device Label (1–20 chars): <for example, 3300>

- Device IP address or (N)one: <enter the device IP address>

- Allow access to ports.. or (A)ll: <specify desired setting>

- Access mode - Direct/Proxy (D/P): <specif y desired setting>

- Proxy IP address on MAP: <enter a proxy IP address with whi ch this device

can be accessed if Access mode is set to Proxy>

- Proxy subnet mask: 255.255.255.0 (This is the subnet mask to be used with

the proxy IP address.)

4. Enter x to return to the Managed LAN Devices Menu.

5. Configure additional LAN devices, if desired.

6. Proceed to "Configuring the seri al devices (p. 17)", if you hav e serial devices to
configure.

7. Enter x to return to the main configuration menu.

Configuring the serial devices

1. At the 7100 MAP EMS Configuration Menu, type 2 (Serial Port Settings), and
press ENTER. The Serial Port Settings menu is displayed.

2. At the Serial Port Settings menu, type 1 (Serial Port 1), and press ENTER.
The Serial Port 1 Settings form is displayed.

Note: The Serial Port 1 Sett ings and Seri al Port 2 Settings f orms are dynami c,
that is, the form options vary depending on the Port Usage (1) settings. For
details about additional serial port settings, see Serial Port Settings and the
options table in the 7100 Management Access Point Product Gui de .

3. To connect this port to an SX-200 or SX-2000 maintenance port for remote
access, enter the fo llowing settings (note t hat this menu is not case-sensitive):

- Port usage: M

- Speed: <Must match customer setting for serial device>

- Data Bits: <Must match customer setting for serial device>

- Parity: <Must match customer setting for se rial device>

- Handshake: <Must match customer setting for seri al device>

- Device label (1–20 chars): <for example, “Device on Serial 1”>

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7100 MAP

Committing your changes

You must commit any changes you make to the 7100 MAP settings before they will

take effect.

- Inactivity timeout (1-999 minutes): <specify desired time>

- Audit file - Yes/No (Y/N): <specify desired setting>

Note: This form is dynamic; the sett ing options depend on the Port Usage set­ting. See the complete list and descripti on of options in “Serial Port 1/2” of the
7100 Management Access Point Product Guide.

4. At the Serial Port Settings menu, type 2 (Serial Port 2), and press ENTER to
get to the Serial Port 2 Settings form.

5. Enter the settings listed in step 3.

6. At the Serial Port Settings menu, enter x to return to the 7100 MAP EMS
Configuration Menu.

1. For the EM variant, at the 710 0 MAP EM Configuration Menu, type 7(Commit
Changes & Restart), and press ENTER.

OR
For the EMS variant, at the 7100 MAP EMS Configuration Menu, type 8

(Commit Changes & Restart), and press ENTER.
Y o ur changes are saved, and the 7 100 MAP restart s (a fter appr oximately 10 to

15 seconds) with the new configuration.

Connecting to remote M itel Netw orks systems

This following information and procedures explain how the engineer accesses the
login pages of remote Mitel Networks devices, with access through the 7100 MAP.
For information about conducting programming and maintenance sessions on
specific Mitel Networks systems, refer to the system documentation.

Before you begin

• The 7100 MAP must be configured to accept incoming calls over its modem con­nection, and it must be configured to manage the device you wish to access. See
"Configuring the 7100 MAP" (p. 13).

• You need the IP address of the managed device you wish to access.

Bookmarking IP addresses of managed devices

The engineer must know the destination IP addresses of devices managed by the
7100 MAP in order to access the managed systems. These IP addresses can be
stored on the engineer’s PC as Internet Explorer bookmarks to facilitate address
storage and dial-up connections to managed devices. You can create a folder for
each customer site, and within that folder, store the bookmarks required to reach

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specific devices at each site. Note that once connected to a managed device, the
engineer must still enter a valid username and password.

Privileged access not required for engineer

You only require privileged access to the admin interface of the 7100 MAP itself. It

is not required to access a device managed by the 7100 MAP.

Dial-up access to the 3300 or 3100 ICP via the 7100 MAP

Accessing 3300 or 3100 ICP Embedded System Management

The 3300 and 3100 ICP ESM allows you to conduct system configuration,

administration (programming), and maintenance and diagnostic sessions.

To access 3300 or 3100 ICP ESM

1. Double-click the dial-up connection to the 7100 MAP icon on your desktop.

Installation Guide

The 7100 MAP will verify your username and password. Note th at the 7100
MAP will only allow remote access to the “engineer.”

2. Launch a browser.

3. If you do not have the IP address bookmarked, type the IP address (direct or
proxy) of the 3300 or 3100 Controller, and press ENTER.

You see the 3300 or 3100 ICP ESM login page. At this point, you can create a
bookmark for this device if you do not already have one.

Note: If you are using the proxy address, you must add a routing entry i n the
managed device for the engineer. See 3300 or 3100 ICP documentation for
more information.

Accessing the 3300 or 3100 ICP VxWorks shell

If a 7100 MAP E/M/S is connec ted to the seri al port of a 33 00 or 3100 Controlle r, you
can access the VxWorks shell to issue VxWorks commands or custom commands
and access the file system. To access the VxWork s shell, you must telnet to the 7100
MAP, to a specific port (either 4001 or 4002) that is connected to the serial port on
the controller.

To access the VxWorks shell

1. Double-click the dial-up connection to the 7100 MAP icon on your desktop.
The 7100 MAP will verify your username and password. Note th at the 7100

MAP will only allow remote access to the “engineer.”

2. Click Start, and then click Run.

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7100 MAP

3. Telnet to the PPP address of the 7100 MAP plus the number of the serial port
(either 4001 or 4002) that conne cts to the managed device. For ex ample, type
telnet xxx.xxx.xxx.x 4001 (where x is the PPP address of the 7100 MAP).

The VxWorks shell opens.

Dial-up access to OPS Manager via the 7100 MAP

The 7100 MAP provides access to the OPS Manager server but not to any of its
network elements (devices managed by OPS Manager ). If you need to manage any
of these network elements, they must be added to the 7100 MAP device’s list of
managed devices, and you must access them separately and directly through the
7100 MAP.

Note: You must configure the def ault gateway of the 7100 MAP device if th e network
element is on a different subnet. From the main configuration menu, go to System
Settings, and configure the default gateway.

You must have an OPS Manager account to access the server. If you have a valid
accound, with access to OPS Manager via the 7100 MAP, you can conduct MAC
(Moves, Adds, and Changes) sessions as well as backups and restores of the OPS
Manager database.

To access the OPS Manager server

1. Double-click the dial-up connection to the 7100 MAP icon on your desktop.
The 7100 MAP will verify your username and password. Note tha t the 7100

MAP will only allow remote access to the “engineer.”

2. Launch a browser.

3. If you do not have a bookmark for OPS Manager, type xxx.xxx.xxx.x/ops

(where x is the direct or proxy IP address of OPS Manager), and press ENTER.
This brings you to the OPS Manager server login page.

Note: OPS Manager may take some time to load.

Dial-up access to 6500 Unified Communications via the 7100 MAP E/M/S

1. Double-click the dial-up connection to the 7100 MAP icon on your desktop.
The 7100 MAP will verify your username and password. Note tha t the 7100

MAP will only allow remote access to the “engineer.”

2. Launch a browser.

3. Type xxx.xxx.xxx.x/default.asp (where x is the IP address of the device you

wish to access), and press ENTER.

You see the 6500 Unified Communications login page.

Dial-up access to an SX-2000 or SX-200 PBX via the 7100 MAP E/M/S

You can access a serial device only if a serial port on the 7100 MAP E/M/S is

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Installation Guide

connected to the serial port of the device you wish to access.

Through the 7100 MAP E/M/S, you can access SX-2000 an d SX-200 Customer Data

Entry, from which you can access CDE forms and conduct maintenance sessions.

1. Double-click the dial-up connection to the 7100 MAP icon on your desktop.
The 7100 MAP will verify your username and password. Note th at the 7100

MAP will only allow remote access to the “engineer.”

2. Click Start, and then click Run.

3. Type either telnet xxx.xxx.xxx.x 4001 or telnet xxx.xxx.xxx.x 4002 (where x

is the PPP IP address, and 4001 or 4002 is the serial port on the 7100 MAP
E/M/S that is connected to the serial device you wish to access).

You see the login page of the SX-2000 or SX-200 CDE.

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7100 MAP

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