Mitel 7100 MAP INSTALLATION INSTRUCTIONS

INSTALLATION GUIDE

NOTICE

The informat ion containe d in this docum ent is believ ed to be accura te in all respec ts but is not wa rranted by Mitel Networks Corporation (MITEL®). The information is subject to change without notice and should not be constr ued in any way as a commit ment by MIT EL or any of it s affilia tes or subsi diaries. MITEL and its af filiates and subsidiarie s assume no responsibility fo r any error or omissions i n this document. Revisions of this document or new editions of it may be issue d to incorporate any such changes.

Mitel and Mitel Netwo rks ar e trad emar ks of Mitel N et wor ks Cor pora tio n. Other product names mentioned in this document may be trademarks of their respective companies and

are hereby acknowledged.

Mitel Networks 7100 Management Installation Guide

Release 1.0, Revisi on A

December 2002

®, ™Trademark of MIT EL Netw orks C orpo rati on

All rights rese rv ed

Table of Contents

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Who this guide is for . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Where you can find more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Important safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About the 7100 Management Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

7100 MAP variants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

7100 MAP users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Initial 7100 MAP setup overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Installing the 7100 MAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Installing the 7100 MAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Accessing the 7100 MAP admin interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Accessing the 7100 MAP locally . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Indefinite access for local admin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Accessing a local administration session (Ethernet connection) . . . . . . . . . . . . . . . . . . . . 8

Accessing a local administration session (serial connection) . . . . . . . . . . . . . . . . . . . . . . . 8

Accessing the 7100 MAP remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Setting up the remote client station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Creating a dial-up network connection and connecting to the 7100 MAP . . . . . . . . . . . . . 9

Privileged access for remote engineer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Enabling privileged (remote) access to the 7100 MAP Admin interface . . . . . . . . . . . . . . . 11

Enabling and disabling privileged access from the Dial-in Network Access menu . . . . . . . 12

Gaining privileged (remote) access to the 7100 MAP admin interface . . . . . . . . . . . . . . . . 12

Configuring the 7100 MAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Local and remote configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

An important note about committing changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Privileged access required for engineer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Configuring the 7100 MAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Setting the clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Changing the passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Configuring the Ethernet devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Configuring the serial devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Committing your changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connecting to remote Mitel Networks™ systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Bookmarking IP addresses of managed devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Privileged access not required for engineer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Dial-up access to the 3300 or 3100 ICP via the 7100 MAP . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Accessing 3300 or 3100 ICP Embedded System Management . . . . . . . . . . . . . . . . . . . . . 19

Accessing the 3300 or 3100 ICP VxWorks shell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Dial-up access to OPS Manager via the 7100 MAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Dial-up access to 6500 Unified Communications via the 7100 MAP E/M/S . . . . . . . . . . . . . . 20

Dial-up access to an SX-2000

or SX-200® PBX via the 7100 MAP E/M/S . . . . . . . . . . . . . . 20

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7100 MAP

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About this guide

This guide provides a d escription of the Mitel Net works ™ 7100 Management Access Point (MAP) and instructions for gaining access to a remote programming or maintenance session on Mitel Networks systems.

Who this guide is for

This guide is for certified technicians.

Where you can find more information

Refer to the 7100 Management Access Point Product Guide for further de tails about the information provided in this installation guide and for complete technical information.

Both the 7100 Management Access Point Produc t Guide and Installation Guide are shipped with the units. You can also access these guides through Mitel Online at www.mitel.com.

Important safety information

Failure to follow all instructions may result in improper e quipment operation, risk of electrical shock, or both.

See the Safety Instr ucti ons that acc ompany th e Mite l Network s SX- 2000 sy st em or the Mitel Networks 3100 ICP for complete safety information.

The following notices are used in this documentation:

WARNING: avoided, could result in death or serious injury.

CAUTION: avoided, may result in min or or moderate injury and/ or damage to th e equipment or property.

Warning indicates a potentially hazardous situation, which, if not

Caution indicates a potentially hazardous situation, which, if not

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7100 MAP

About the 7100 Management Access Point

The Mitel Networks 7100 Management Access Point (MAP) provides you with

secure, remote access to the following Mitel Networks systems:

• 3300 Integrated Communications Platform (I CP)

• 3100 Integrated Communications Platform (I CP)

• OPS Manager

• 6500 Speech-Enabled Applications

• SX-2000

• SX-200

From a remote client st ation, you can dial i n through a modem connection to the 7100 MAP and then log in to a Mitel Networks system that is installed on the customer’s site. After logging in with your system username and password, you can launch a programming session or maintenance session on the Mitel Networks system.

The 7100 MAP has a built-in firewall that only allows you access to the site’s Mitel Networks systems; it does not allow you to access any other devices on the customer’s LAN.

Figure 1 Remote session

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7100 MAP variants

There are three variants of the 7100 MAP:

• 7100 MAP E/M (Ethernet/Modem)

• 7100 MAP E/M/S (Ethernet/Modem/Serial)

• 7100 MAP E/M/S/U (Ethernet/Modem/Serial/UPS)

7100 MAP E/M supports remote connections through a standard dial up PSTN V.90 modem connection to up to five IP-based systems, via a single 10baseT Ethernet connection to the customer network. These sy stems can be inst alled on the same or separate subnets of an Ethernet LAN.

7100 MAP E/M/S also supports remote connec tions through a dial-up modem, to up to five IP-based systems . In addi tion , it sup por ts connecti vit y to up to two se rial port devices through RS-232 serial connections.

7100 MAP E/M/S/U provides the same IP- and serial-system access as the E/M/S and comes with an integrated 4-hour UPS battery. Note that in this document, all procedures concerning and references to the E/M/S also apply to the E/M/S/U.

Installation Guide

7100 MAP users

There are three 7100 MAP users:

•‘admin’

•‘engineer’

•‘collection’

Admin: The admin user (local or dial-in) can access the 7100 MAP user interface to configure the 7100 MAP itsel f. The admin can be an on-sit e user or an eng ineer who accesses the 7100 MAP from a remote client station to conduct an admin session.

Engineer: The engineer is a dial-in user who can access the 7100 MAP user interface to log in to an admin (configur ation) session on the 7100 MAP and can also access to the Mitel Networks devices that are managed by the 7100 MAP.

Collection: The collecti on u ser i s a di al- in use r who can o nly ac cess t he 7100 MA P E/M/S data collection service on port 3000 to collect logging data from Mitel Networks serial devices managed by the 7100 MAP.

Initial 7100 MAP setup overview

DO NOT connect the 7100 MAP to the customer LAN until the 7100 MAP been assigned a valid IP address for the customer network. You assi gn the IP address

during the configuration stage. See "Configuring the 7100 MAP" (p. 13).

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7100 MAP

This installation guide takes you through the following procedures to complete the initial installation and configuration of a 7100 MAP and to connect to remote Mitel Networks systems. Note that these procedures must be completed in order:

1. Installing the 7100 MAP

2. Accessing the 7100 MAP admin interface

3. Configuring the 7100 MAP

4. Connecting to remote Mitel Networks systems

Installing the 7100 MAP

Before you begin

The 7100 MAP is shipped with the following documentation and hardware:

• 7100 MAP Installation Guide

• 7100 MAP Product Guide

• Power cord (see note below)

• One modem cable

• One CAT 5 patch cable

• One serial cable (7100 E/M/S and E/M/S/U only)

• Mounting brackets

Note about power cords: All units shipped outside North America include a power cord specifically for use in the United Kingdom. When ordering a 7100 MAP, customers outside NA or the UK mus t order the cor rect power cord for the cou ntry of installation.

To install and configure remote dial-up access at a customer’s site, you require the items and information listed in the table below. You should gather this information before beginning any of the procedures in this guide.

Table 1 Installation Requirements

Items and information required for site installation

Dedicated incoming external telephone line for connection to MAP modem vt100 maintenance terminal or a terminal emulator (such as Telnet) IP Address for the 7100 MAP unit (obtain from customer) Subnet mask address for the 7100 MAP unit (obtain from customer) Default gateway address for the MAP unit (obtain from customer) One CAT 5 crossover cable (optional)

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+ 18 hidden pages