Lexmark E260, E260d, and
E260dn Series
User's Guide
May 2008 www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2008 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
Contents
Safety information.............................................................................7
Learning about the printer...............................................................8
Finding information about the printer...........................................................................................................................8
Printer configurations..........................................................................................................................................................9
Understanding the printer control panel...................................................................................................................12
Additional printer setup..................................................................14
Selecting a location for the printer...............................................................................................................................14
Installing internal options................................................................................................................................................15
Accessing the system board to install internal options.................................................................................................... 15
Installing a memory card ............................................................................................................................................................. 16
Installing hardware options.............................................................................................................................................17
Installing a 250- or 550-sheet drawer ...................................................................................................................................... 17
Attaching cables..................................................................................................................................................................18
Installing printer software................................................................................................................................................19
Interpreting the printer control panel lights.............................21
Understanding the printer control panel light sequences...................................................................................21
Understanding the primary light sequences........................................................................................................................ 21
Understanding the secondary error light sequences........................................................................................................ 28
Understanding the secondary paper jam light sequences ............................................................................................. 34
Understanding the printer configuration menus....................................................................................................38
Printing the printer settings configuration sheet ............................................................................................................... 38
Loading paper and specialty media.............................................40
Setting the paper size and paper type.........................................................................................................................40
Configuring Universal paper settings..........................................................................................................................40
Loading the standard 250-sheet tray...........................................................................................................................41
Loading the optional 250- or 550-sheet tray.............................................................................................................45
Using the manual feeder..................................................................................................................................................46
Using the standard exit bin and paper stop..............................................................................................................47
Paper capacities...................................................................................................................................................................47
Linking and unlinking trays.............................................................................................................................................48
Linking trays...................................................................................................................................................................................... 48
Unlinking trays ................................................................................................................................................................................. 49
Assigning a Custom Type <x> name....................................................................................................................................... 49
Contents
2
Changing a Custom Type <x> name ....................................................................................................................................... 50
Paper and specialty media guide..................................................51
Paper guidelines..................................................................................................................................................................51
Paper characteristics...................................................................................................................................................................... 51
Unacceptable paper ...................................................................................................................................................................... 52
Selecting paper................................................................................................................................................................................ 52
Selecting preprinted forms and letterhead........................................................................................................................... 52
Using recycled paper and other office papers ..................................................................................................................... 53
Storing paper........................................................................................................................................................................53
Supported paper sizes, types, and weights...............................................................................................................54
Paper types and weights supported by the printer ........................................................................................................... 54
Paper sizes supported by the printer ...................................................................................................................................... 55
Printing...............................................................................................57
Printing a document..........................................................................................................................................................57
Printing on both sides of the paper..............................................................................................................................58
Printer models and printing on both sides of the paper.................................................................................................. 58
Printing on both sides of the paper automatically............................................................................................................. 58
Printing on both sides of the paper manually...................................................................................................................... 59
Printing specialty documents.........................................................................................................................................60
Tips on using letterhead............................................................................................................................................................... 60
Tips on using transparencies ...................................................................................................................................................... 61
Tips on using envelopes............................................................................................................................................................... 61
Tips on using labels........................................................................................................................................................................ 62
Tips on using card stock ............................................................................................................................................................... 63
Printing a booklet ........................................................................................................................................................................... 63
Printing information pages..............................................................................................................................................63
Printing the menu settings and network setup pages ..................................................................................................... 63
Printing the print quality test pages ........................................................................................................................................ 64
Setting Jam Recovery.........................................................................................................................................................65
Canceling a print job..........................................................................................................................................................65
Understanding printer menus.......................................................67
Menus on the Embedded Web Server.........................................................................................................................67
Using the Embedded Web Server.................................................................................................................................68
Installing the Local Printer Settings Utility.................................................................................................................69
Using the Local Printer Settings Utility........................................................................................................................69
Using the Finishing menu................................................................................................................................................70
Paper menu...........................................................................................................................................................................71
Default Source menu..................................................................................................................................................................... 71
Contents
3
Size/Type menu............................................................................................................................................................................... 71
Paper Texture menu ...................................................................................................................................................................... 74
Paper Weight menu....................................................................................................................................................................... 75
Paper Loading menu ..................................................................................................................................................................... 75
Custom Types menu...................................................................................................................................................................... 76
Universal Setup menu................................................................................................................................................................... 76
Settings menu.......................................................................................................................................................................77
General Settings menu ................................................................................................................................................................. 77
Setup menu ...................................................................................................................................................................................... 79
Finishing menu................................................................................................................................................................................ 80
Quality menu.................................................................................................................................................................................... 82
PostScript menu .............................................................................................................................................................................. 83
PCL Emul menu ............................................................................................................................................................................... 83
Network/Ports menu..........................................................................................................................................................85
Network menu ................................................................................................................................................................................. 85
Network Card menu....................................................................................................................................................................... 86
TCP/IP menu ..................................................................................................................................................................................... 87
IPv6 menu.......................................................................................................................................................................................... 88
AppleTalk menu .............................................................................................................................................................................. 88
USB menu .......................................................................................................................................................................................... 89
Parallel menu.................................................................................................................................................................................... 90
Understanding printer messages.................................................93
Checking the virtual display............................................................................................................................................93
List of status and error messages...................................................................................................................................93
Maintaining the printer...................................................................99
Cleaning the exterior of the printer..............................................................................................................................99
Storing supplies...................................................................................................................................................................99
Conserving supplies...........................................................................................................................................................99
Checking the status of supplies...................................................................................................................................100
Checking the status of supplies from a network computer ..........................................................................................100
Ordering supplies..............................................................................................................................................................101
Ordering toner cartridges..........................................................................................................................................................101
Ordering a photoconductor kit ...............................................................................................................................................102
Replacing supplies............................................................................................................................................................102
Replacing the toner cartridge ..................................................................................................................................................102
Replacing the photoconductor kit .........................................................................................................................................104
Recycling Lexmark products.........................................................................................................................................107
Moving the printer............................................................................................................................................................107
Before moving the printer.........................................................................................................................................................107
Moving the printer to another location................................................................................................................................107
Contents
4
Shipping the printer ....................................................................................................................................................................107
Administrative support.................................................................108
Adjusting Power Saver....................................................................................................................................................108
Restoring the factory default settings.......................................................................................................................108
Checking the device status............................................................................................................................................109
Viewing reports..................................................................................................................................................................109
Restricting access to printer menus...........................................................................................................................110
Setting up e-mail alerts...................................................................................................................................................110
Configuring supply notifications.................................................................................................................................111
Copying printer settings to other printers...............................................................................................................111
Clearing jams...................................................................................113
Avoiding jams.....................................................................................................................................................................113
Accessing jam areas.........................................................................................................................................................114
Understanding jam lights and access locations....................................................................................................114
Clearing jams behind the photoconductor kit and toner cartridge...............................................................118
Clearing jams from the standard exit bin.................................................................................................................120
Clearing jams from Tray 1..............................................................................................................................................120
Clearing jams from Tray 2..............................................................................................................................................122
Clearing jams in the manual feeder...........................................................................................................................123
Clearing jams behind the rear door...........................................................................................................................124
Troubleshooting.............................................................................126
Solving basic printer problems....................................................................................................................................126
Solving printing problems.............................................................................................................................................126
Jobs do not print...........................................................................................................................................................................126
Multiple-language PDFs do not print....................................................................................................................................127
Job takes longer than expected to print ..............................................................................................................................127
Job prints from the wrong tray or on the wrong paper .................................................................................................127
Incorrect characters print...........................................................................................................................................................128
Tray linking does not work........................................................................................................................................................128
Large jobs do not collate ...........................................................................................................................................................128
Solving option problems................................................................................................................................................129
Option does not operate correctly or quits after it is installed ....................................................................................129
Drawers.............................................................................................................................................................................................129
Memory card ..................................................................................................................................................................................130
Solving paper feed problems.......................................................................................................................................130
Paper frequently jams .................................................................................................................................................................130
Paper jam lights remain on after jam is cleared ................................................................................................................130
Contents
5
Page that jammed does not reprint after the jam is cleared ........................................................................................131
Solving print quality problems....................................................................................................................................131
Isolating print quality problems..............................................................................................................................................131
Blank pages.....................................................................................................................................................................................132
Characters have jagged or uneven edges ...........................................................................................................................132
Clipped images ..............................................................................................................................................................................132
Gray background ..........................................................................................................................................................................133
Ghost images..................................................................................................................................................................................133
Incorrect margins..........................................................................................................................................................................134
Paper curl.........................................................................................................................................................................................134
Print is too dark..............................................................................................................................................................................134
Print is too light .............................................................................................................................................................................135
Skewed print...................................................................................................................................................................................136
Toner fog or background shading appears on the page...............................................................................................136
Toner rubs off.................................................................................................................................................................................136
Toner specks...................................................................................................................................................................................137
Transparency print quality is poor..........................................................................................................................................137
Streaked horizontal lines............................................................................................................................................................137
Streaked vertical lines .................................................................................................................................................................138
Solid black or white streaks appear on transparencies or paper.................................................................................139
Contacting Customer Support................................................................................................139
Notices..............................................................................................140
Product information.........................................................................................................................................................140
Edition notice.....................................................................................................................................................................140
Power consumption.........................................................................................................................................................146
Index.................................................................................................153
Contents
6
Safety information
Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such
as the power supply cord or telephone, during a lightning storm.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark
components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of
other replacement parts.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This produ ct uses a printing pr ocess that heats th e print media, and th e heat may cause the med ia to release emissions .
You must understand the section in your operat ing instructions that discusses the guidelines for selec ting print media
to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk
of injury from a hot component, allow the surface to cool before removing paper from this area.
CAUTION—POTENTIAL INJURY: Use the handholds on the sides of the printer to lift it, and make sure your
fingers are not under the printer when you set it down.
CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of misuse. Remove the power cord from the electrical outlet before inspecting it.
CAUTION—SHOCK HAZ ARD: When accessing the system bo ard, turn the printer off, an d then unplug the power
cord from the wall outlet before continuing. If you have other devices attached to the printer, then turn them
off as well and unplug any cables going to the printer.
CAUTION—SHOCK HAZARD: If you are installing an optional drawer after setting up the printer, then turn the
printer off and unplug the power cord from the wall outlet before continuing.
CAUTION—SHOCK HAZARD: If you are installing a memory card after setting up the printer, then turn the
printer off and unplug the power cord from the wall outlet before continuing.
CAUTION—SHOCK H AZARD: To avoid the risk of el ectric shock when cleani ng the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
Safety information
7
Learning about the printer
Finding information about the printer
Setup
Description Where to find
The Setup information gives you instructions for setting
up the printer. Follow the set of instructions for local,
network, or wireless, depending on what you need.
information
You can find the Setup information on the side of the printer box
or on the Lexmark Web site at www.lexmark.com.
Help
Description Where to find
The Help gives you instructions for using the software. While in any Lexmark software program, click Help, Tips
Help, or Help Help Topics.
Customer support
Description Where to find (North America) Where to find (rest of world)
Telephone support Call us at
• US: 1-800-332-4120
Monday–Friday (8:00 AM–11:00 PM ET)
Saturday (Noon–6:00 PM ET)
• Canada: 1-800-539-6275
Monday–Friday (8:00 AM–11:00 PM ET)
Saturday (Noon–6:00 PM ET)
Telephone numbers and support hours
vary by country or region.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that came with your printer.
• Mexico: 001-888-377-0063
Monday–Friday (8:00 AM–8:00 PM ET)
Note: Telephone numbers and support
times may change without notice. For the
most recent telephone numbers available,
see the printed warranty statement that
came with your printer.
E-mail support
For e-mail support, visit our Web site:
www.lexmark.com.
1 Click SUPPORT.
2 Click Technical Support.
3 Select your printer type.
4 Select your printer model.
5 From the Support Tools section, click
e-Mail Support.
6 Complete the form, and then click
Submit Request.
Learning about the printer
8
E-mail support varies by country or region,
and may not be available in some
instances.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that came with your printer.
Printer configurations
Basic model
The following illustration shows the printer front with its basic features or parts:
Front door release button
1
Paper stop
2
Standard exit bin
3
Printer control panel
4
5 System board door
Standard 250-sheet tray (Tray 1)
6
7 Manual feeder door
Front door
8
The following illustration shows the printer back with its basic features or parts:
Learning about the printer
9
1
2
Rear door
Ethernet port
*
3
4
5
6 Power button (On/Off switch)
7
*
The Ethernet port is a feature on network models only.
USB port
Parallel port
Printer power cord socket
Locking device
Configured models
The following illustration shows the printer configured with an optional 250-sheet drawer:
Learning about the printer
10
1 Front door release button
Paper stop
2
3 Standard exit bin
Printer control panel
4
System board door
5
Standard 250-sheet tray (Tray 1)
6
Optional 250-sheet drawer (Tray 2)
7
8 Manual feeder door
Front door
9
The following illustration shows the printer configured with an optional 550-sheet drawer:
Learning about the printer
11
1 Front door release button
Paper stop
2
3 Standard exit bin
Printer control panel
4
System board door
5
Standard 250-sheet tray (Tray 1)
6
Optional 550-sheet drawer (Tray 2)
7
8 Manual feeder door
Front door
9
Understanding the printer control panel
The printer control panel features six lights and two buttons.
Learning about the printer
12
Item
1 Error light
Jam light
2
Load paper light
3
4 Toner light
5 Ready light
Continue button
6
7
Stop button
Learning about the printer
13
Additional printer setup
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install
any options, leave enough room for them also. It is important to:
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
• Allow the following recommended amount of space around the printer for proper ventilation:
Rear 300 mm (12.0 in.)
1
2 Front 300 mm (12.0 in.)
Right side 200 mm (8.0 in.)
3
Left side 12.7 mm (0.5 in.)
4
Top 300 mm (12.0 in.)
5
Additional printer setup
14
Installing internal options
Accessing the system board to install internal options
CAUTION—SHOCK HAZ ARD: When accessing the system bo ard, turn the printer off, an d then unplug the power
cord from the wall outlet before continuing. If you have other devices attached to the printer, then turn them
off as well and unplug any cables going to the printer.
1 As you face the printer, the system board door is on the right side. Open the system board door.
2 Use the following illustration to locate the appropriate connector.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
Ethernet connector
1
Note: The Ethernet port is a feature on network models only.
USB port
2
Parallel connector
3
4 Memory card connector
Optional card connector
5
6 Optional card connector
Additional printer setup
15
Installing a memory card
CAUTION—SHOCK HAZARD: If you are installing internal options, memory cards, flash memory, or a firmware
card after setting up the printer, turn the printer off and unplug it from the wall outlet before continuing. If you
have other devices attached to the printer, then turn them off as well and unplug any cables going to the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board. To install the memory
card:
1 Access the system board.
2 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
3 Align the memory card with its connector on the system board. Push the latches on the connector open if they
are not open already.
Additional printer setup
16
4 Push the memory card into the connector until the latches snap into place.
5 Close the system board door.
Installing hardware options
Installing a 250- or 550-sheet drawer
The printer supports one optional drawer; you can install a 250- or 550-sheet drawer.
CAUTION—SHOCK HAZARD: If you are installing an optional drawer after setting up the printer, then turn the
printer off and unplug the power cord from the wall outlet before continuing
1 Unpack the drawer, and then remove any packing material from the outside of the drawer.
2 Remove the tray from the support unit.
Support unit
1
Tray
2
Additional printer setup
17
3 Remove any packing material and tape from inside the tray.
4 Insert the tray into the support unit.
5 Place the drawer in the location chosen for the printer.
6 Align the printer with the drawer, and then lower the printer into place.
Attaching cables
1 Connect the printer to a computer or a network.
• For a local connection, use a USB or parallel cable.
• For a network connection, use an Ethernet cable.
2 Connect the power cord to the printer first and then to a wall outlet.
Additional printer setup
18
Ethernet port
1
Note: The Ethernet port is a feature on network models only.
USB port
2
3 Parallel port
Printer power cord socket
4
Installing printer software
A printer driver is software that lets the computer communicate with the printer. The printer software is typically
installed during the initial printer setup. If you need to install the software after setup, follow these instructions:
For Windows users
1 Close all open software programs.
2 Insert the Software and Documentation CD.
3 From the main installation dialog, click Install.
4 Follow the instructions on the screen.
For Macintosh users
1 Close all open software applications.
2 Insert the Software and Documentation CD.
Additional printer setup
19
3 From the Finder desktop, double-click the printer CD icon that automatically appears.
4 Double-click the Install icon.
5 Follow the instructions on the screen.
Using the World Wide Web
1 Go to the Lexmark Web site at www.lexmark.com.
2 From the Drivers & Downloads menu, click Driver Finder.
3 Select your printer, and then select your operating system.
4 Download the driver and install the printer software.
Additional printer setup
20
Interpreting the printer control panel lights
Understanding the printer control panel light sequences
Understanding the primary light sequences
Printer control panel Lights and buttons
1 Error
2 Jam
3 Load paper
4 Toner
5 Ready
6 Continue
7 Stop
The printer control panel features six lights and two buttons. The lights can be on, off, blinking, or blinking slowly.
Light sequence What you can do
Turn the printer off and then on
again. If the lights are still blinking,
contact the manufacturer of your
printer.
Service Error
- Blinking
- Blinking
- Blinking
- Blinking
- Blinking
- Blinking
Interpreting the printer control panel lights
21
Light sequence What you can do
Replace the photoconductor kit.
Replace PC Kit
- Blinking
- Blinking
- On
Send a job to print.
Ready
- On (green)
Power Saver
- On (yellow)
Send a job to print.
Interpreting the printer control panel lights
22
Light sequence What you can do
Use Hex Trace to troubleshoot
printing problems.
Hex Trace Ready
- Slowly Blinking
Wait or press .
Busy
- Blinking
Flushing Buffer
- Blinking
- Blinking
Wait until the printer returns to the
Ready state.
Interpreting the printer control panel lights
23
Light sequence What you can do
Wait for the light sequence to clear.
Waiting
- On
- On
Wait for the light sequence to clear.
Canceling job
- On
- On
- On
- On
- On - On
Invalid Engine Code or Invalid Network Code
- On
- On
Press and release . To avoid this
light sequence in the future, make
sure you use valid code when
programming the printer.
Interpreting the printer control panel lights
24
Light sequence What you can do
Press and release either or l
to return to the Ready state.
Not ready
- On
Replace the toner cartridge with
one suitable for your region.
Cartridge region mismatch
- On
- On
Close front door
- On
Close the front door.
Interpreting the printer control panel lights
25
Light sequence What you can do
Load paper in Tray 1 or Tray 2.
Load paper in Tray 1 or Tray 2
- On
- On
Load paper in the manual feeder.
Load paper in manual feeder
- On
Remove paper from the standard output bin
- Blinking
Remove printed pages from the
standard exit bin, and then press
and release
sequence and continue printing.
to clear the light
Interpreting the printer control panel lights
26
Light sequence What you can do
• Press and release to clear
the light sequence and
continue processing the print
job.
• With the printer turned off,
remove the toner cartridge
and shake it to extend its life.
• Replace the toner cartridge,
and then turn the printer on.
Cartridge is low
- On
- On
• Press and release to clear
the light sequence and
continue processing the print
job.
• Replace the photoconductor
kit.
PC Kit life warning
- Blinking
- On
The following light sequences show that there is a secondary error code or secondary jam code to read:
Light sequence What you can do
Press twice quickly to see the
secondary error code. For more
information, see “Understanding the
secondary error light sequences” on
page 28.
Printer error
- On - On
Interpreting the printer control panel lights
27
Light sequence What you can do
Press twice quickly to see the
secondary paper jam code. For more
information, see “Understanding the
second ary paper j am light se quences” on
page 34.
Paper jam
- On
- On
Understanding the secondary error light sequences
When the and lights are on simultaneously, press twice quickly to see the secondary error code.
Printer control panel Lights and buttons
1 Error
2 Jam
3 Load paper
4 Toner
5 Ready
6 Continue
7 Stop
Interpreting the printer control panel lights
28
Light sequences What you can do
• Simplify the page by reducing
the amount of text, graphics,
fonts, or macros.
• Set Page Protect to On.
• Install additional printer
memory. For more information,
see “Installing a memory card”
on page 16.
Complex page, some data may not have printed
- On
- On
- On
• Press to collate the remaining
pages of the job.
• Press to cancel the print job.
• Simplify the page by reducing
the amount of text, graphics,
fonts, or macros.
• Install additional printer
memory. For more information,
see “Installing a memory card”
on page 16.
Insufficient memory to collate job
- On
- On
- On
Network interface errors
- On
- On - On
Check your network connections.
Interpreting the printer control panel lights
29
Light sequences What you can do
Install additional printer memory.
Insufficient memory to support Resource Save feature
- On
- Blinking
- On
Reestablish the connection with the
network.
ENA connection lost
- On
- Blinking
- On
Host interface disabled
- On - Blinking
- Blinking
- On
Press to clear the code. The
printer discards any print jobs
previously sent.
Interpreting the printer control panel lights
30
Light sequences What you can do
• Press to clear the message
and continue the print job.
• Press and release to cancel
the print job.
• Press and hold to reset the
printer.
• To avoid this error in the future,
simplify the print job. Reduce
the complexity of the page by
reducing the amount of text or
Memory full
- On
- On
- On
- On
graphics on the page and
deleting unnecessary
downloaded fonts or macros.
• Install additional printer
memory. For more information,
see “Installing a memory card”
on page 16.
• Make sure the paper you loaded
is large enough.
• Clear any paper jam.
• Press to clear the code and
continue the print job.
Short paper
- On
- On
- On
- On
Invalid engine code
- On
- On
- On
Download valid engine code to the
internal print server.
Interpreting the printer control panel lights
31
Light sequences What you can do
Download valid network code to
the internal print server.
Invalid network code
- On
- Blinking
- On
Replace the toner cartridge with
one that is suitable for your region.
Cartridge region mismatch
- On
- Blinking
- On
Invalid refill, Change cartridge
- On
- Blinking
- On
Replace the toner cartridge. For
more information, see “Replacing
the toner cartridge” on page 102.
Interpreting the printer control panel lights
32
Light sequences What you can do
Replace the toner cartridge. For
more information, see “Replacing
the toner cartridge” on page 102.
Replace missing or defective cartridge
- On
- Blinking
- On
Remove the unsupported toner
cartridge, and then replace it with a
supported toner cartridge.
Cartridge part number unsupported by device
- On
- On
- On
Interpreting the printer control panel lights
33
Understanding the secondary paper jam light sequences
When the an d lights are on, a paper jam has occurr ed. Press and release twice quickly to dis play the second ary
jam light sequence which can help pinpoint the site of the jam. Be sure to check all areas of the printer to ensure all
the paper is removed. Once the jam is cleared, press
Printer control panel Lights and buttons
Secondary paper jam sequences on the printer control panel
Light sequence What you can do to access the jam
to continue printing.
1 Error
2 Jam
3 Load paper
4 Toner
5 Ready
6 Continue
7 Stop
200.yy Paper jam
- On
- On
- On
Try one or more of the following:
• Remove Tray 1.
• Remove the photoconductor kit and
toner cartridge unit.
Interpreting the printer control panel lights
34
Light sequence What you can do to access the jam
Remove the photoconductor kit and toner
cartridge unit.
201.yy Paper jam
- On
- On
- On
Open the front door, and then open the
rear door.
202.yy Paper jam
- On
- On
- On
231.yy Paper jam
- On
- Blinking
- On
Open the front door, and then open the
rear door.
Interpreting the printer control panel lights
35
Light sequence What you can do to access the jam
Try one or more of the following:
• Remove Tray 1.
• Open the front door, and then open the
rear door.
233.yy Paper jam
- On
- Blinking
- Blinking
- On
Try one or more of the following:
• Remove Tray 1.
• Open the front door, and then open the
rear door.
234.yy Paper jam
- On
- Blinking
- On
235.yy Paper jam
- On
- Blinking
- Blinking
- On
Try one or more of the following:
• Clear the jam at the standard exit bin.
• Load paper supported by the duplex
function. For more information, see
“Paper sizes supported by the printer”
on page 55.
Interpreting the printer control panel lights
36
Light sequence What you can do to access the jam
Try one or more of the following:
• Remove Tray 1.
• Remove the photoconductor kit and
toner cartridge unit.
• Remove Tray 2.
24x.yy Paper jam
- On
- On
- On
- On
Try one or more of the following:
• Remove Tray 1.
• Remove the photoconductor kit and
toner cartridge unit.
• Remove Tray 2.
24x.yy Paper jam
- On
- On
- On
- On
Interpreting the printer control panel lights
37
Light sequence What you can do to access the jam
Clear the paper jam from the manual
feeder.
251.yy Paper jam
- On
- On
- On
- On
Note: For more information, see “Clearing jams” on page 113.
Understanding the printer configuration menus
Printing the printer settings configuration sheet
The printer settings configuration sheet shows the current configuration settings. It also provides instructions on
how to navigate through the configuration menus to select and save new settings. To print the printer settings
configuration sheet:
1 Turn the printer off.
2 Open the front door.
3 Press and hold as you turn the printer on.
All the lights cycle.
4 Release .
5 Close the front door.
The light sequence representing the home menu appears.
Interpreting the printer control panel lights
38
Home Menu
- On
- On
- On
- On
6 Press until all the lights cycle.
The printer settings configuration sheet prints.
Note: The sheet prints only when the home menu light sequence is on.
Interpreting the printer control panel lights
39
Loading paper and specialty media
This section explains how to load the 250- and 550-sheet trays, and the manual feeder. It also includes information
about setting the Paper Size and Paper Type.
Setting the paper size and paper type
Make sure the settings for the trays reflect the size and type of paper loaded in the trays. The factory default paper
type setting is plain paper, so the paper type setting must be set manually for all trays that do not contain plain paper.
Access the Paper menu through the Embedded Web Server if your printer is networked:
1 Type the printer IP address in the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2 Click Settings.
3 From the Paper menu, find the Size and Type for each input source.
4 Select the paper size and paper type used most frequently from each input source.
5 Click Submit.
If the printer is connected to a computer by a USB or parallel cable, use one of the following utilities to access the
Paper menu, depending on your operating system:
• On a Windows computer, access the Paper menu through the Local Printer Settings Utility.
• On a Macintosh computer, access the Paper menu through the Printer Settings.
Note: The Paper Size and Type settings will be saved until you reset factory default settings. If you would like to
override the Paper Size and Type settings for a special print job, do one of the following:
• For Windows users, click File Print, and then click Properties, Preferences, Options, or Setup.
• For Macintosh users, choose File > Print, and then adjust the settings from the print dialog and pop-up menus.
Configuring Universal paper settings
The Universal Paper Size is a user-defined setting that lets you print on paper sizes that are not preset in the printer
menus. Defining a specific height and width measurement for the Universal paper size, in the portrait orientation,
allows the printer to support the size. Specify all of the following Universal size settings for your paper:
• Units of measure (inches or millimeters)
• Portrait Width
• Portrait Height
Note: The smallest supported Universal size is 76.2 x 127 mm (3 x 5 in.); the largest is 216 x 356 mm (8.5 x 14 in.).
• If the printer is on a network, open the Embedded Web Server:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2 Click Settings.
Loading paper and specialty media
40
3 From the Paper Menu, click Universal Setup.
4 Select the unit of measure in inches or millimeters.
5 Enter the paper width under Portrait Width.
6 Enter the paper height under Portrait Height.
7 Click Submit.
8 Find the tray in which you will load the Universal paper, and then set the Paper Size to Universal.
9 Click Submit.
• If the printer is connected to a computer by a USB or parallel cable, open the Local Printer Settings Utility for
Windows or Printer Settings for Macintosh. One of these utilities installs with your printer software. Under the
Paper menu, select Universal in the Paper Size selection box for the tray that will contain the Universal paper.
Loading the standard 250-sheet tray
The printer has two trays to select from: the standard tray (Tray 1), also known as the 250-sheet tray, and either the
optional 250-sheet tray or the optional 550-sheet tray (Tray 2). Only one optional drawer (which includes an optional
tray) may be attached to the printer at one time.
Proper paper loading prevents jams and facilitates trouble-free printing.
1 Pull the tray completely out.
Do not remove trays while a job prints or when the Busy light sequence appears on the printer control panel.
Doing so may cause a jam.
Busy
Loading paper and specialty media
41
- On
2 Squeeze the width guide tabs, and then slide them to the sides of the tray. The width guides move in unison.
3 Squeeze the length guide tabs together, and then slide the length guide to the correct position for the paper size
being loaded.
If you are loading a longer size of paper like A4 or legal, squeeze the length guide tabs and slide the length guide
backwards to the position for the length of paper you are loading. The tray extends backwards.
If you are loading A6-size paper:
a Squeeze the length guide tabs together as shown, and slide the length guide toward the center of the tray
to the A6 size position.
b Raise the A6 length guide.
Note: The standard tray accommodates only 150 sheets of A6-size paper.
Loading paper and specialty media
42
4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the
edges on a level surface.
5 Load the paper stack toward the back of the tray as shown with the recommended print side facedown.
Note: Notice the maximum fill line. Do not try to overload the tray. Do not load A6-size paper to the maximum
fill line; the tray holds only 150 sheets of A6-size paper.
1 Maximum fill line
Note: When loading letterhead, place the top edge of the sheet toward the front of the tray. Load the letterhead
with the design placed facedown.
Loading paper and specialty media
43
6 Squeeze the width guide tabs on the right guide, and slide the width guides to lightly touch the side of the stack.
7 Insert the tray.
8 If a different type of paper was loaded than the type previously loaded in the tray, change the Paper Type setting.
For more information, see “Setting the paper size and paper type” on page 40.
Note: The difference between the standard 250-sheet tray and the optional 250- and 550-sheet trays is that the
standard tray accommodates up to 150 sheets of A6-size paper, so the width guides slide farther to the center of the
tray.
Loading paper and specialty media
44
Loading the optional 250- or 550-sheet tray
Only one optional drawer, which includes either a 250- or 550-sheet tray, may be attached to the printer at a time.
Regardless of the number of sheets in the optional tray, it is referred to as Tray 2.
1 Pull the tray completely out.
2 See “Loading the standard 250-sheet tray” on page 41 to complete the steps for loading a tray. An optional tray
is loaded in the same way that the standard tray is loaded.
3 Insert the tray.
Loading paper and specialty media
45
Using the manual feeder
The manual feeder is located inside the manual feeder door of the printer and can feed only one sheet of paper at a
time. You can use the manual feeder to quickly print on paper types or sizes that are not currently loaded in the tray.
1 Open the manual feeder door.
2 When the light is lit, load the paper faceup into the center of the manual feeder.
Notes:
• Load letterhead faceup, with the top of the sheet entering first.
• Load envelopes with the flap side down and with the stamp area as shown.
Loading paper and specialty media
46
3 Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides.
4 Adjust the paper guides to the paper width.
Warning—Potential Damage: Do not force the paper into the feeder. Forcing the paper causes jams.
Using the standard exit bin and paper stop
The standard exit bin holds up to 150 sheets of 20 lb paper. It collects print jobs facedown. The standard exit bin
includes a paper stop that keeps paper from sliding out the front of the bin as it stacks. The paper stop also aids in
neater stacking of the paper.
To open the paper stop, pull it so it flips forward.
Notes:
• Do not leave the paper stop in the open position if you are printing on transparencies. Doing so may cause
creases in the transparencies.
• When moving the printer to another location, make sure the paper stop is closed.
Paper capacities
The capacities of the trays and the manual feeder are based on 75 g/m 2 (20 lb) paper.
Load up to Notes
Tray 1
250 sheets of paper
150 sheets of A6-size paper
50 paper labels
50 transparencies
Note: Vinyl, pharmacy, or dual-sided labels are not supported. Use
paper labels only.
Loading paper and specialty media
47
Load up to Notes
Tray 2
250 or 550 sheets of paper
50 paper labels
Notes:
• Only one optional drawer may be installed on the printer at a
time. The maximum amount of paper that can be loaded
depends on whether you have an optional 250- or 550-sheet
tray.
• Vinyl, pharmacy, or dual-sided labels are not supported. Use
paper labels only.
Manual feeder
1 sheet of paper
1 sheet of A6-size paper
1 transparency
1 sheet of card stock
1 envelope
Note: Feed paper into the manual feeder only to the point where
its leading edge can contact the paper guides. Do not force the
paper into the feeder.
Linking and unlinking trays
Linking trays
Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next
linked tray. When the Size and Type settings are the same for any trays, the trays are automatically linked. The Size
and Type settings for all trays must be set from the Paper menu.
To initiate tray linking from a networked printer, access the Embedded Web Server:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in
the TCP/IP section.
2 Click the Settings tab.
3 Under the Paper Menu, find the Size and Type for each tray.
4 Make sure the sizes and types of paper are the same under each tray to be linked.
5 Click Submit.
To initiate tray linking from a locally connected printer:
• On a Windows computer, access the Paper menu through the Local Printer Settings Utility.
• On a Macintosh computer, access the Paper menu through the Printer Settings.
Loading paper and specialty media
48
Unlinking trays
Unlinked trays have settings that are not the same as the settings of any other tray. To unlink a tray using the Paper
menu, change the Paper Type and Paper Size settings of that tray so that they do not match the settings of any other
tray.
• To unlink trays from a networked printer:
1 Access the Embedded Web Server by typing the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2 Click Settings.
3 Under the Paper Menu, find the Type and Size for each tray.
4 Examine the Paper Type (for example: Plain Paper, Letterhead, Custom Type <x>). If the name that best
describes your paper is used by linked trays, assign a different Paper Type name to the tray, such as Custom
Type <x>, or assign your own custom name.
5 Determine whether to change the Paper Size (for example: letter, A4, statement), making sure the Paper Size
is not the same for any other tray.
Note: Paper Size settings are not automatic; they must be set manually from the Paper Menu.
• To unlink trays from a locally connected printer, do one of the following:
– On a Windows computer, access the Paper menu through the Local Printer Settings Utility. Then, change the
Paper Type and Paper Size settings of the tray so that they do not match the settings of any other tray.
– On a Macintosh computer, access the Paper menu through the Printer Settings. Then, change the Paper Type
and Paper Size settings of the tray so that they do not match the settings of any other tray.
Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper
loaded in the tray. The temperature of the fuser varies according to the specified Paper Type. Paper may not be
properly processed if an inaccurate Paper Type is selected.
Assigning a Custom Type <x> name
Assigning a Custom Type <x> name to a tray enables you to link or unlink it. Use the same Custom Type <x> name
for each tray that you want to link. Only trays with the same custom names assigned will link.
1 Do one of the following:
• If the printer is on a network, open the Embedded Web Server by typing the printer IP address into the address
field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
• If the printer is connected to a computer by a USB or parallel cable, open the Local Printer Settings Utility for
Windows or Printer Settings for Macintosh. One of these utilities installs with the printer software.
2 Click Settings, and then click Paper Menu.
3 Click Custom Name, and then enter the name for the paper.
4 Click Submit.
5 Select a Custom Type
Loading paper and specialty media
49
6 Verify that the correct Paper Type is associated with the custom name.
Note: Plain Paper is the factory default Paper Type associated with all Custom Type <x> names and user-defined
custom names.
7 Click Submit.
Changing a Custom Type <x> name
If the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type <x>
for each of the custom paper types that are loaded. When a Custom Type <x> name is changed, the menus display
the new name instead of Custom Type <x>.
To change a Custom Type <x> name:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, print a network setup page and locate the address in the
TCP/IP section.
2 Click Settings.
3 Click Paper Menu.
4 Click Custom Name.
5 Type a name for the paper type in a Custom Name <x> box.
Note: This custom name will replace a custom type <x> name under the Custom Types and Paper Size and Type
menus.
6 Click Submit.
7 Click Custom Types.
Custom Types appears, followed by your custom name.
8 Select a Paper Type setting from the pick list next to your custom name.
9 Click Submit.
Loading paper and specialty media
50
Paper and specialty media guide
Paper guidelines
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating
new paper stock.
Weight
The printer trays can automatically feed paper weights up to 90 g/m2 (24 lb bond) grain long paper. The manual
feeder can automatically feed paper weights up to 163 g/m
2
60 g/m
bond) grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 in.), we recommend 90 g/m
paper.
Note: Duplex printing is supported only for 60–90 g/m
(16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur
after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in
hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause
feeding problems.
2
(43 lb bond) grain long paper. Paper lighter than
2
(16–24 lb bond) paper.
2
(24 lb) or heavier
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too
smooth, it can cause paper feeding or print quality issues. Always use paper between 100–300 Sheffield points;
smoothness between 150–250 Sheffield points produces the best print quality.
Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that
can degrade its performance.
Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to
48 hours before printing. Extend the time several days if the storage or transportation environment is very different
from the printer environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
2
For 60–90 g/m
(16–24 lb bond) paper, grain long paper is recommended.
Paper and specialty media guide
51
Fiber content
Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper
containing fibers such as cotton can negatively affect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm
(±0.9 in.), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough-edged, rough or heavily textured surface papers, or curled papers
• Recycled papers that fail EN12281:2002 (European)
• Paper weighing less than 60 g/m
• Multiple-part forms or documents
2
(16 lb)
Selecting paper
Using appropriate paper prevents jams and helps ensure trouble-free printing.
To help avoid jams and poor print quality:
• Always use new, undamaged paper.
• Before loading paper, know the recommended print side of the paper. This information is usually indicated on
the paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
• Use grain long for 60 to 90 g/m
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must be able to withstand
temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected
by the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex inks might not.
When in doubt, contact the paper supplier.
2
weight paper.
Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting
or releasing hazardous emissions.
Paper and specialty media guide
52
Using recycled paper and other office papers
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically
for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study
demonstrating that recycled paper produced by major mills in the US fed as well as non-recycled paper. However,
no blanket statement can be made that all recycled paper will feed well.
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper
from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found
no reason to discourage the use of today's recycled office papers, but generally the following property guidelines
apply to recycled paper.
• Low moisture content (4–5%)
• Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European)
Note: So m e m u c h s mo o t h e r p ap e r s ( s u ch a s p r e m iu m 2 4 l b l a se r p a p e r s, 5 0 – 9 0 S he f f i e l d u n i t s ) a n d m u c h r o ug h e r
papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very well in
laser printers, despite surface texture. Before using these types of paper, consult your paper supplier.
• Suitable sheet-to-sheet coefficient of friction (0.4–0.6)
• Sufficient bending resistance in the direction of feed
Recycled paper, paper of lower weight (<60 g/m
that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for
reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing, consult your paper
supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause
paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing
conditions).
2
[16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and paper
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label
manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity
between 40 and 60%.
• Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
Paper and specialty media guide
53
Supported paper sizes, types, and weights
The followi ng tables provide inform ation on standard and optional paper sources and the types of paper th ey support.
Note: For an unlisted paper size, select the closest larger listed size.
For information on card stock and labels, see the Card Stock & Label Guide.
Paper types and weights supported by the printer
The printer engine and the duplex path support 60–90 g/m2 (16–24 lb) paper weights. The manual feeder supports
60–163 g/m
2
(16–43 lb) paper weights.
Paper type 250-sheet standard
tray
Paper
250- or 550-sheet
optional tray
Manual feeder Duplex path
• Plain
• Light
• Heavy
• Rough/Cotton
• Recycled
• Custom
Bond
Letterhead
Preprinted
Colored Paper
Card stock X X X
Glossy paper X X X X
Paper labels
Transparencies X X
1
X
2
Envelopes (smooth)
1
Single-sided paper labels are supported for occasional use. It is recommended to print 20 or fewer pages of paper labels
a month. Vinyl, pharmacy, and dual-sided labels are not supported.
2
Use envelopes that lie flat when individually placed on a table facedown.
X X X
Paper and specialty media guide
54
Paper sizes supported by the printer
Paper size Dimensions Standard
250-sheet tray
A4 210 x 297 mm
(8.3 x 11.7 in.)
A5
148 x 210 mm
(5.8 x 8.3 in.)
A6
1
105 x 148 mm
(4.1 x 5.8 in.)
Executive
184 x 267 mm
(7.3 x 10.5 in.)
Folio
216 x 330 mm
(8.5 x 13 in.)
JIS B5 182 x 257 mm
(7.2 x 10.1 in.)
Legal
216 x 356 mm
(8.5 x 14 in.)
Letter
216 x 279 mm
(8.5 x 11 in.)
Oficio (Mexico)
2
216 x 340 mm
(8.5 x 13.4 in.)
Optional 250-
Manual feeder Duplex path
or 550-sheet
tray
X X
X
X
X
Statement 140 x 216 mm
X
(5.5 x 8.5 in.)
Universal
3
76.2 x 127 mm
X
(3 x 5 in.) up to
216 x 356 mm
(8.5 x 14 in.)
B5 Envelope
176 x 250 mm
X X X
(6.9 x 9.8 in.)
C5 Envelope
162 x 229 mm
X X X
(6.4 x 9 in.)
DL Envelope 110 x 220 mm
X X X
(4.3 x 8.7 in.)
7 3/4 Envelope
(Monarch)
9 Envelope
98 x 191 mm
(3.9 x 7.5 in.)
98 x 225 mm
X X X
X X X
(3.9 x 8.9 in.)
1
A6 is supported only for grain long papers.
2
This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software application.
3
If a paper size you want to use is not listed, configure a Universal paper size. For more information, see “Configuring
Universal paper settings” on page 40.
Paper and specialty media guide
55
Paper size Dimensions Standard
250-sheet tray
Optional 250or 550-sheet
tray
Manual feeder Duplex path
10 Envelope 105 x 241 mm
X X X
(4.1 x 9.5 in.)
Other Envelope 229 x 356 mm
X X X
(9 x 14 in.)
1
A6 is supported only for grain long papers.
2
This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software application.
3
If a paper size you want to use is not listed, configure a Universal paper size. For more information, see “Configuring
Universal paper settings” on page 40.
Paper and specialty media guide
56
Printing
This chapter covers printing, printer reports, and job cancellation. Selection and handling of paper and specialty
media can affect how reliably documents print. For more information, see “Avoiding jams” on page 113 and “Storing
paper” on page 53.
Printing a document
1 Load paper into a tray or feeder.
2 From the Paper menu, set the Paper Type and Paper Size based on the paper that is loaded.
3 Do one of the following:
For Windows users
a With a document open, click File Print.
b Click Properties, Preferences, Options, or Setup.
c From the Form Source list box, select the source containing the paper you loaded.
d From the Form Type list box, select the paper type.
e From the Form Size list box, select the paper size.
f Click OK, and then click Print.
For Macintosh users
In Mac OS X:
a Customize the settings as needed in the Page Setup dialog.
1 With a document open, choose File > Page Setup.
2 From the Paper Size pop-up menu, choose a paper size or create a custom size to match the loaded paper.
3 Click OK.
b Customize the settings as needed in the Print dialog:
1 With a document open, click File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options or Copies & Pages pop-up menu, choose Printer Features.
3 From the Feature Sets pop-up menu, choose Paper.
4 From the Paper type pop-up menu, choose a paper type.
5 Click Print.
In Mac OS 9:
a Customize the settings as needed in the Page Setup dialog:
1 With a document open, choose File > Page Setup.
2 From the Paper pop-up menu, choose a paper size or create a custom size to match the loaded paper.
3 Click OK.
Printing
57
b Customize the settings as needed in the Print dialog:
1 With a document open, choose File > Print.
2 Select a Paper Source option, and then choose the tray loaded with the appropriate paper.
3 Click Print.
Printing on both sides of the paper
Some models of the printer have automatic duplex / 2-sided printing and other models have manual duplex / 2-sided
printing.
Printer models and printing on both sides of the paper
Use the table below to see whether your printer model will print on both sides of the paper automatically, or whether
you should use the manual duplex method.
Model number Duplex capability
E260 Manual duplex
E260d Automatic duplex
E260dn Automatic duplex
Printing on both sides of the paper automatically
If your printer model has automatic 2-sided (duplex) printing, and you want to print two-sided pages for every print
job, or for most print jobs, then select Duplex in the Finishing menu. To access the Finishing menu, do one of the
following:
• If your printer is on a network, then type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
• If the printer is connected to a computer by USB or parallel cable, then open the Local Printer Settings Utility for
Windows or Printer Settings for Macintosh. One of these utilities installs with the printer software.
• For occasional two-sided printing, you can request two-sided printing in the printer software. Do one of the
following, depending on your operating system:
For Windows users
1 With a document open, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Under the Page Layout tab, select 2-sided printing (duplex).
4 Select Long edge or Short edge.
5 Click OK.
For Macintosh users
1 With a document open, choose File > Print
If necessary, click the disclosure triangle to see more options.
2 From the print options, Copies & Pages, or General pop-up menu, choose Layout.
Printing
58
3 From the Two-Sided pop-up menu, choose a duplex setting.
4 Click Print.
Printing on both sides of the paper manually
If your printer does not have automatic two-sided (duplex) printing, and you want to print a duplex document, then
you must use the manual duplexing method. This method involves printing the odd-numbered pages, and then
flipping and reloading the stack of paper to print the even-numbered pages on the other side of the sheets.
• To duplex all print jobs, select Duplex in the Finishing menu. To access the Finishing menu, open the Local Printer
Settings Utility for Windows or Printer Settings for Macintosh. One of these utilities installs with the printer
software.
• To duplex a single print job, do one of the following:
For Windows users
1 With a document open, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Under the Page Layout tab, select 2-sided printing (duplex).
4 Select Long edge or Short edge.
5 Click Paper.
6 Select the appropriate Input options for your print job.
7 Click OK.
8 Click OK on the Print window.
The printer prints every other page of the document first. Once the first side of your job prints, the
comes on, and the
- On
- Blinking
l button light blinks.
light
9 Load the paper back into the printer with the already-printed side up and the top of the page toward the
front of the tray.
For Macintosh users
1 With a document open, choose File Print.
2 From the print options pop-up menu, choose Paper Handling.
3 From the “Pages to print” or Print menu, select to print the odd-numbered pages.
4 Click Print.
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59
5 After printing the first set of pages, flip and reload the stack of printouts.
6 Repeat steps 1 and 2.
7 From the “Pages to print” or Print menu, select to print the even-numbered pages.
8 Click Print.
Printing specialty documents
Tips on using letterhead
Page orientation is important when printing on letterhead. Use the following table to determine which direction to
load the letterhead:
Source or process Print side and paper orientation
• Standard 250-sheet tray
• Optional 250-sheet tray
• Optional 550-sheet tray
Duplex (two-sided) printing from
trays
Printed letterhead design is placed facedown. The top edge of the sheet with the
logo is placed at the front of the tray.
Printed letterhead design is placed faceup. The top edge of the sheet with the logo
is placed at the front of the tray.
Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for
laser printers.
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60
Source or process Print side and paper orientation
Manual feeder (simplex printing) Preprinted letterhead design is placed faceup. The top edge of the sheet with the
logo should enter the manual feeder first.
Manual feeder (duplex printing) Preprinted letterhead design is placed facedown. The top edge of the sheet with the
logo should enter the manual feeder last.
Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for
laser printers.
Tips on using transparencies
Print samples on the transparencies being considered for use before buying large quantities.
When printing on transparencies:
• Feed transparencies from the standard 250-sheet tray or the manual feeder.
• Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor to ensure
transparencies are able to withstand temperatures up to 175°C (350°F) without melting, discoloring, offsetting,
or releasing hazardous emissions.
Note: Transparencies can be printed at a temperature up to 180° C (356° F) if Transparency Weight is set to Heavy
and Transparency Texture is set to Rough. Select these settings in the Paper menu, using the Embedded Web
Server, or a local utility.
• To prevent print quality problems, avoid getting fingerprints on the transparencies.
• Before loading transparencies, fan the stack to prevent sheets from sticking together.
• Before loading transparencies, fan the stack to prevent sheets from sticking together.
• We recommend Lexmark part number 70X7240 for letter-size transparencies and Lexmark part number 12A5010
for A4-size transparencies.
Tips on using envelopes
Print samples on the envelopes being considered for use before buying large quantities.
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61
When printing on envelopes:
• Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure the
envelopes can withstand temperatures up to 210°C (410°F) without sealing, wrinkling, curling excessively, or
releasing hazardous emissions.
• For the best performance, use envelopes made from 90 g/m
weight for envelopes as long as the cotton content is 25% or less. All-cotton envelopes must not exceed
90 g/m
2
(24 lb bond) weight.
2
(24 lb bond) paper. Use up to 105 g/m2 (28 lb bond)
• Use only new envelopes.
• To optimize performance and minimize jams, do not use envelopes that:
– Have excessive curl or twist
– Are stuck together or damaged in any way
– Have windows, holes, perforations, cutouts, or embossing
– Have metal clasps, string ties, or folding bars
– Have an interlocking design
– Have postage stamps attached
– Have any exposed adhesive when the flap is in the sealed or closed position
– Have bent corners
– Have rough, cockle, or laid finishes
• Adjust the width guides to fit the width of the envelopes.
Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes.
Tips on using labels
Print samples on the labels being considered for use before buying large quantities.
Note: Use only paper label sheets. Vinyl, pharmacy, and dual-sided labels are not supported.
For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on
the Lexmark Web site at www.lexmark.com/publications.
When printing on labels:
• Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that:
– The labels can withstand temperatures up to 210°C (410°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
Note: Labels can be printed at a higher fusing temperature up to 220°C (428°F) if Label Weight is set to
Heavy. Select this setting using the Embedded Web Server, or from the printer control panel Paper menu.
– Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure
without delaminating, oozing around the edges, or releasing hazardous fumes.
• Do not use labels with slick backing material.
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.
• Do not use labels with exposed adhesive.
• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of the label.
• Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)
away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.
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62
• If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge,
and use a non-oozing adhesive.
• Portrait orientation works best, especially when printing bar codes.
Tips on using card stock
C a rd s t o c k i s h ea v y , s i n gl e - p l y sp e c i a l t y m e d i a . M an y o f i t s v a r i a b l e ch a r a c t e ri s t i c s , s u c h a s m oi s t u r e co n t e n t , t h i c k n e ss ,
and texture, can significantly impact print quality. Print samples on the card stock being considered for use before
buying large quantities.
When printing on card stock:
• Make sure the Paper Type is Card Stock.
• Select the appropriate Paper Texture setting.
• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or
other paper handling problems.
• Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 210°C (410°F)
without releasing hazardous emissions.
• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi-liquid and volatile components into the printer.
• Use grain short card stock when possible.
Printing a booklet
1 Click the Page Layout tab.
2 Click More Page Layout Options.
3 Click Booklet.
4 Click OK.
Notes:
• The booklet feature automatically enables 2-sided printing with short-edge control, so any 2-sided printing
options must be set before selecting the booklet function. After Booklet is selected, the 2-sided printing options
remain at the last setting used.
• Booklet options are unavailable if the duplex unit is installed on the printer but not added to the Installed Options.
Printing information pages
Printing the menu settings and network setup pages
Print the menu settings page to review the current menu settings and to verify printer options are installed correctly.
The network setup page prints at the same time, showing the network settings of the printer and levels of supplies.
To print the menu settings and the network setup pages:
1 Make sure the light is on.
2 Press .
The menu settings and network setup pages print.
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63
On the menu settings page:
• Under the Paper Menu, check what papers are listed under Custom Types.
On the network setup page:
• Under Device Information, verify the amount of memory installed is correct .
• Under Cartridge Information, check the amount of toner.
• Under PC Unit, see the status of the photoconductor kit .
Printing the print quality test pages
Print the print quality test pages to isolate print quality problems.
1 Turn the printer off, and then open the front door.
2 Press and hold while turning the printer on.
3 Release .
4 Close the front door. The home menu light sequence appears.
- On
- On
- On
- On
5 Press and release until you see the light sequence for print quality test pages, as indicated on the printer
settings configuration page.
6 Press and hold until all the lights cycle.
After a few minutes, the print quality test pages print. The pages include:
• An information page that contains information about the printer, the toner cartridge, the margin settings,
and the minimum stroke width, and a graphic for evaluating the print quality
• Two pages to evaluate how well the printer is capable of printing various types of graphics
7 Examine the pages to determine the quality of printing. I f there are problems, see “Solving print quality problems”
on page 131.
To return to the home menu, press and hold
until all the lights cycle. To exit the menus, turn the printer off.
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64
Setting Jam Recovery
To ensure that a page will reprint after a paper jam, set Jam Recovery to Auto or On. To access Jam Recovery, do one
of the following:
• Open the Embedded Web Server:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2 From the Settings screen, click General Settings, and then click Print Recovery.
3 Click Jam Recovery, and then select Auto or On.
4 Click Submit.
• If the printer is connected to a computer by a USB or parallel cable, open the Local Printer Settings Utility for
Windows or Printer Settings for Macintosh. One of these utilities installs with your printer software. Under the
Setup menu, make sure Jam Recovery is set to Auto or On.
Canceling a print job
To cancel a print job, do one of the following:
From the printer control panel
1 Press to cancel the current print job.
2 Wait for the light to appear before re-sending the print job.
For Windows users
In Windows Vista:
1 Click .
2 Click Control Panel.
3 Click Hardware and Sound.
4 Click Printers.
5 Double-click the printer icon.
6 Select the job to cancel.
7 From the keyboard, press Delete.
In Windows XP:
1 Click Start.
2 From Printers and Faxes, double-click the printer icon.
3 Select the job to cancel.
4 From the keyboard, press Delete.
From the Windows taskbar:
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65
When you send a job to print, a small printer icon appears in the right corner of the taskbar.
1 Double-click the printer icon.
A list of print jobs appears in the printer window.
2 Select a job to cancel.
3 From the keyboard, press Delete.
For Macintosh users
In Mac OS X version 10.5:
1 From the Apple menu, choose System Preferences..
2 Click Print & Fax, and then double-click the printer you are printing to.
3 From the printer window, select the job to cancel.
4 From the icon bar at the top of the window, click the Delete icon.
In Mac OS X versions 10.2 through 10.4:
1 Choose Applications > Utilities, and then double-click Print Center or Printer Setup Utility.
2 Double-click the printer icon.
3 From the printer window, select the job to cancel.
4 From the icon bar at the top of the window, click the Delete icon.
In Mac OS 9:
When you send a job to print, the printer icon for your selected printer appears on the desktop.
1 Double-click the printer icon.
2 From the printer window, select the job to cancel.
3 Click the trash icon.
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66
Understanding printer menus
A number of menus are available to make it easy for you to change printer settings. You may print a menus list by
printing the menu settings and network setup pages. Access the menus from a networked printer by using the
Embedded Web Server. From a printer connected by USB or parallel cable, access the menus by using the Local
Printer Settings Utility for Windows or Printer Settings for Macintosh.
Menus on the Embedded Web Server
The Embedded Web Server allows access to menus from a network printer. To open the Embedded Web Server:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2 Click one of the links to access the menus.
Main menus under tabs of the Embedded Web Server
Device Status Settings Reports
• Toner Status
• Paper Input Tray(s)
• Paper Output Bin
• Device Type
• Speed
• Toner Cartridge Capacity
• PC Unit Life Remaining
• Default Settings
– General Settings
– Print Settings
– Paper Settings
• Other Settings
– Network/Ports
– Update Firmware
– Security
– E-Mail Alert Setup
– Intervention Management
• Device Statistics
• Device Settings
• Device Information
• Profiles List
• Printer Server Setup Page
3 Click Settings. The following menus are accessible:
Default Settings Other Settings
General Settings
Print Settings
Paper Menu
Network/Ports
Update Firmware
Security
E-mail Alert Setup
Intervention Management
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67
Default Settings
General Settings Print Settings Paper Menu
Display Language
Run Initial Setup
Eco-Mode
Quiet Mode
Web Page Refresh Rate
Asset Tag
Contact Name
Location
Alarms
Timeouts
Print Recovery
General Network Settings (Active Card)
Finishing Menu
Quality Menu
Setup Menu
PostScript Menu
PCL Emul Menu
Supply Notification
Other Settings
Network/Ports Security
TCP/IP
IPv6
SNMP
Custom Link Setup
General Network Settings (Active Card)
Reset Print Server
E-mail Server Setup
Select Active Network Card
Standard Network
Standard USB
Parallel
Web Page Password Protect
Set Date and Time
SNMP
Default Source
Paper Size/Type
Paper Texture
Paper Weight
Paper Loading
Custom Types
Universal Setup
Using the Embedded Web Server
If the printer is installed on a network, the Embedded Web Server is available for a range of functions:
• Configuring printer settings
• Checking the status of the printer supplies
• Configuring network settings
• Creating a password for certain menus
• Viewing reports
• Restoring the factory default settings
• Viewing the virtual display
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68
To access the Embedded Web Server:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in
the TCP/IP section.
2 Click one of the tabs to access information about the printer, change settings, or view a report.
Note: If the printer is connected to a computer by a USB or parallel cable, open the Local Printer Settings Utility for
Windows or Printer Settings for Macintosh to access printer menus.
Installing the Local Printer Settings Utility
The Local Printer Settings Utility lets you change and save settings for a printer t hat is connected to a computer locally
through a USB or parallel cable. After you install this utility, you can change settings of such controls as Toner Darkness,
Power Saver, Paper Size, and Paper Type. Once selected, these settings apply to all print jobs, but you can use the
printer software to change these settings for individual print jobs.
You can also save custom settings in a command file to distribute these settings to designated printers by using the
Save As Command File option.
1 Insert the Software and Documentation CD.
2 Click Install Printer and Software.
3 Click Agree to accept the license agreement.
4 Select Custom installation, and then click Next.
5 Choose Select Components to install the utility on the computer instead of creating a script, and then click
Next.
6 Select Local to install the utility on the computer you are currently using, and then click Next.
7 Under Tools, select Local Printer Settings Utility.
8 Click Finish.
Notes:
• This utility is not supported in Windows x64 environments.
• This utility may not be included on this CD and/or may not be available for all printers.
Using the Local Printer Settings Utility
The Local Printer Settings Utility lets you change and save printer settings for a printer connected locally through a
USB or parallel cable. Save settings from the toolbar by clicking Actions Apply Settings. You can also save your
settings in a command file to distribute to designated printers by clicking Actions Save As Command File.
The Local Printer Settings Utility contains the following menus and values:
• Paper
• Finishing
• Quality
• Setup
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69
• PCL Emulation
• PostScript
• Parallel
• USB
Paper Finishing Quality Setup
• Paper Source
• Paper Size
• Paper Type
• Custom Types
• Substitute Size
• Paper Texture
• Paper Weight
PCL Emulation PostScript Parallel USB
• Duplex Binding
• Copies
• Blank Pages
• Collation
• Separator Sheets
• Separator Source
• Multipage (pages/side)
• Multipage Ordering
• Orientation
• Multipage Border
• Print Resolution
• Small Font Enhancer
• Toner Darkness
• Picture Grade
• Printer Language
• Jam Recovery
• Display Language
• Print Area
• Alarm Control
• Toner Alarm
• Download Target
• Power Saver
• Print Timeout
• Auto Continue
• Wait Timeout
• Resolution Reduction
• Resource Save
• Reset Control
• Print Buffer Control
• Page Protect
• Eco Mode
• Quiet Mode
• A4 Width
• Orientation
• Auto CR After LF
• Auto LF after CR
• Lines Per Page
• Print PS Error
• Font Priority
• PCL SmartSwitch
• PS SmartSwitch
• Advanced Status
• Honor Init
• Protocol
• Parallel Buffer
• PCL SmartSwitch
• PS SmartSwitch
• USB Buffer
Using the Finishing menu
Use the Finishing menu to adjust settings for such features as Collate, Separator Sheets, and N-up (Multipage) printing.
You can use the settings to collate pages, to insert separator sheets between print jobs, and to print up to 16 images
on a single page. To access the Finishing menu, do one of the following:
• If the printer is connected to a network, open the Embedded Web Server by typing the printer IP address into
the address field of your Web browser. From the Settings tab, click Print Settings, and then click Finishing
Menu.
• If the printer is connected to a computer by a USB or parallel cable, open the Local Printer Settings Utility for
Windows or Printer Settings for Macintosh. One of these utilities installs with the printer software.
Understanding printer menus
70
Paper menu
Default Source menu
Menu item Description
Default Source
Tray <x>
Manual Paper
Manual Env
Sets a default paper source for all print jobs
Notes:
• Tray 1 (standard tray) is the factory default setting.
• Only an installed paper source will appear as a menu setting.
• A paper source selected for a print job overrides the Default Source setting
for the duration of the print job.
• If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, the trays are automatically linked. When one
tray is empty, the job prints using paper from the linked tray.
Size/Type menu
Menu item Description
Select Source menu
Tray 1
Tray 2
Manual Paper
Manual Envelope
Set Size menu for Tray 1 or Tray 2
A4
A5
A6
JIS B5
Executive
Folio
Legal
Letter
Oficio (Mexico)
Statement
Universal
Notes:
• These menus let you specify the installed paper size and type in the
selected tray or manual feeder.
• Only installed trays and feeders are listed in this menu.
Lets you specify the paper size loaded in each tray
Notes:
• Letter is the US factory default setting. A4 is the international factory
default setting.
• If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, then the trays are automatically linked. When
one tray is empty, the job prints using paper from the linked tray.
• The A6 paper size is supported only in Tray 1.
Understanding printer menus
71
Menu item Description
Set Size menu for Manual Paper
A4
A5
Executive
Folio
JIS B5
Legal
Letter
Oficio (Mexico)
Statement
Universal
Set Size menu for Manual Envelope
7 3/4 Envelope
9 Envelope
10 Envelope
C5 Envelope
B5 Envelope
DL Envelope
Other Envelope
Set Type menu for Tray 1
Plain Paper
Card Stock
Transparency
Recycled
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type <x>
Lets you specify the size of the paper being loaded in the manual feeder
Note: Letter is the US factory default setting. A4 is the international factory
default setting.
Lets you specify the size of the envelope being manually loaded
Note: 10 Envelope is the US factory default setting. DL Envelope is the
international factory default setting.
Lets you specify the type of paper loaded in Tray 1
Notes:
• Plain Paper is the factory default setting for Tray 1.
• If available, a user-defined name will appear instead of Custom Type <x>.
• Use this menu item to configure automatic tray linking.
Understanding printer menus
72
Menu item Description
Set Type menu for Tray 2
Plain Paper
Card Stock
Recycled
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type <x>
Set Type menu for Manual Paper
Plain Paper
Card Stock
Transparency
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type <x>
Lets you specify the type of paper loaded in Tray 2
Notes:
• Custom Type <x> is the factory default setting.
• If available, a user-defined name will appear instead of Custom Type <x>.
• Use this menu item to configure automatic tray linking.
Lets you specify the type of paper being manually loaded
Note: Plain Paper is the factory default setting.
Set Type menu for Manual
Envelope
Envelope
Custom Type <x>
Lets you specify the type of envelope being manually loaded
Note: Envelope is the factory default setting.
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73
Paper Texture menu
In the Paper Texture menu, the Select Type and Select Texture features work together to enable you to select the
texture for a specific type of paper.
Menu item Description
Select Type
Plain Texture
Card Stock Texture
Transparency Texture
Recycled Texture
Labels Texture
Bond Texture
Envelope Texture
Letterhead Texture
Preprinted Texture
Colored Texture
Light Texture
Heavy Texture
Rough Texture
Custom <x> Texture
Select Texture
Smooth
Normal
Rough
Specifies the paper type
After you select a setting for Select Type, the Select Texture feature lets you
set the texture for that type of media.
Notes:
• Normal is the factory default setting for most items.
• Rough is the factory default setting for Bond.
• When Rough Texture is the setting selected for Select Type, Rough is the
only Select Texture setting available.
• Settings appear only if the paper is supported.
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74
Paper Weight menu
In the Paper Weight menu, the Select Type and Select Weight features work together to enable you to select the
weight for a specific type of paper.
Menu item Description
Select Type
Plain Weight
Card Stock Weight
Transparency Weight
Recycled Weight
Labels Weight
Bond Weight
Envelope Weight
Letterhead Weight
Preprinted Weight
Colored Weight
Light Weight
Heavy Weight
Rough Weight
Custom <x> Texture
Select Weight
Light
Normal
Heavy
Specifies the paper type
After you select a setting for Select Type, the Select Weight feature
lets you set the weight for that type of media.
Notes:
• Normal is the factory default setting for most items.
• When Light Weight is the setting selected for Select Type, Light
is the only Select Weight setting available.
• When Heavy Weight is the setting selected for Select Type, Heavy
is the only Select Weight setting available.
• Settings appear only if the paper is supported.
Paper Loading menu
Menu item Description
Select Type
Recycled Loading
Bond Loading
Letterhead loading
Preprinted Loading
Colored Loading
Light Loading
Heavy Loading
Custom Loading
Understanding printer menus
Specifies the paper type
Note: After you select the type of paper, the Set Loading menu
appears.
75
Menu item Description
Set Loading
• Duplex
• Off
Custom Types menu
Menu item Description
Custom Type <x>
Paper
Card Stock
Transparency
Labels
Envelope
Rough/Cotton
Recycled
Paper
Card Stock
Transparency
Labels
Envelope
Rough/Cotton
Name a Custom Type <x>, and this user-defined name displays instead of
Custom Type <x>.
Notes:
• The Custom Name must be limited to 16 characters.
• Paper is the factory default setting for the Custom Type.
• The custom media type must be supported by the selected tray or feeder
in order for you to print from that source.
Assign a paper type for the Recycled paper type loaded, and it will also be the
Recycled paper type in other menus.
Notes:
• Paper is the factory default setting.
• The Recycled type must be supported by the selected tray or feeder in
order for you to print from that source.
Specifies whether duplex (2-sided) printing is turned on
Note: Off is the factory default setting.
Universal Setup menu
These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal
Paper Size is a user-defined paper size. It is listed with the other paper size settings and includes similar options, such
as support for duplex printing and printing multiple pages on one sheet.
Menu item Description
Units of Measure
Inches
Millimeters
Portrait Width
3–14.17 inches
76–360 mm
Identifies the units of measure
Notes:
• Inches is the US factory default setting.
• Millimeters is the international factory default setting.
Sets the portrait width
Notes:
• If the width exceeds the maximum, then the printer uses the
maximum width allowed.
• 8.5 inches is the US factory default setting. Inches can be increased
in 0.01-inch increments.
• 216 mm is the international factory default setting. Millimeters can
be increased in 1-mm increments.
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76
Menu item Description
Portrait Height
3–14.17 inches
76–360 mm
Feed Direction
Short Edge
Long Edge
Settings menu
General Settings menu
Sets the portrait height
Notes:
• If the height exceeds the maximum, then the printer uses the
maximum height allowed.
• 14 inches is the US factory default setting. Inches can be increased in
0.01-inch increments.
• 356 mm is the international factory default setting. Millimeters can
be increased in 1-mm increments.
Specifies the feed direction
Notes:
• Short Edge is the factory default setting.
• Long Edge appears only if the longest edge is shorter than the
maximum length supported in the tray.
Menu item Description
Display Language
English
Francais
Deutsch
Italiano
Espanol
Dansk
Norsk
Nederlands
Svenska
Portuguese
Suomi
Russian
Polski
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Sets the language of the text appearing on the display
Note: All languages may not be available for all printers.
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77
Menu item Description
Eco-Mode
Off
Energy
Paper
Energy/Paper
Quiet Mode
Off
On
Run Initial Setup
Yes
No
Alarm
Cartridge Alarm
Off
Single
Timeouts
Power Saver
Disabled
1–240
Note: Off is the factory default setting.
Note: Off is the factory default setting.
Before running the Setup Wizard, the default setting is Yes, but
after running the wizard, the default setting is No.
The display shows a message when the toner is low
Notes:
• Off is the factory default setting. The Toner is low
message will appear as a warning.
• Single means the Toner is low message will appear and
the indicator light will blink red.
Sets the amount of time in minutes the printer waits after a job is
printed before it goes into a reduced power state
Note: Disabled does not appear unless Energy Conserve is Off.
Timeouts
Print Timeout
Disabled
1–255
Timeouts
Wait Timeout
Disabled
15–65535
Sets the amount of time in seconds the printer waits to receive an
end-of-job message before canceling the remainder of the print
job
Notes:
• 90 seconds is the factory default setting.
• When the timer expires, any partially printed page still in the
printer is printed, and then the printer checks to see if any new
print jobs are waiting.
• Print Timeout is available only when using PCL. This setting
has no effect on PostScript emulation print jobs.
Sets the amount of time in seconds the printer waits for additional
data before canceling a print job
Notes:
• 40 seconds is the factory default setting.
• Wait Timeout is available only when the printer is using
PostScript emulation. This setting has no effect on PCL
emulation print jobs.
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78
Menu item Description
Print Recovery
Auto Continue
Disabled
5–255
Print Recovery
Jam Recovery
On
Off
Auto
Print Recovery
Page Protect
On
Off
Lets the printer automatically continue printing from certain
offline situations when not resolved within the specified time
period
Notes:
• Disabled is the factory default setting.
• 5–255 is a range of time in seconds.
Specifies whether the printer reprints jammed pages
Notes:
• Auto is the factory default setting. The printer reprints jammed
pages unless the memory required to hold the pages is
needed for other printer tasks.
• On sets the printer to always reprint jammed pages.
• Off sets the printer to never reprint jammed pages.
Lets the printer successfully print a page that may not have printed
otherwise
Notes:
• Off is the factory default setting. Off prints a partial page when
there is not enough memory to print the whole page.
• On sets the printer to process the whole page so that the entire
page prints.
Factory Defaults
Do Not Restore
Restore Now
Returns the printer settings to the factory default settings
Notes:
• Do Not Restore is the factory default setting. Do Not Restore
keeps the user-defined settings.
• Restore Now returns all printer settings to the factory default
settings except those in the Network/Ports menu. All
downloads stored in RAM are deleted. Downloads stored in
flash memory are not affected.
Setup menu
Menu item Description
Printer Language
PS Emulation
PCL Emulation
Sets the default printer language
Notes:
• PostScript emulation uses a PS interpreter for processing print
jobs. PCL emulation uses a PCL interpreter for processing print
jobs.
• The factory default printer language is PCL Emulation.
• Setting a printer language as the default does not prevent a
software program from sending print jobs that use another
printer language.
Understanding printer menus
79
Menu item Description
Print Area
Normal
Whole Page
Download Target
RAM
Flash
Resource Save
On
Off
Sets the logical and physical printable area
Notes:
• Normal is the factory default setting. When attempting to
print data in the non-printable area defined by the Normal
setting, the printer clips the image at the boundary.
• The Whole Page setting allows the image to be moved into
the non-printable area defined by the Normal setting, but the
printer will clip the image at the Normal setting boundary.
• The Whole Page setting affects only pages printed using a
PCL 5e interpreter. This setting has no effect on pages printed
using the PCL XL or PostScript interpreter.
Sets the storage location for downloads
Notes:
• RAM is the factory default setting.
• Flash appears only if a flash option is installed.
• Storing downloads in RAM is temporary.
Specifies how the printer handles temporary downloads, such as
fonts and macros stored in RAM, when the printer receives a job
that requires more memory than is available
Notes:
Print All Order
Alphabetically
Newest First
Oldest First
Finishing menu
Menu item Description
Sides (Duplex)
2-sided
1-sided
Specifies whether duplex (2-sided) printing is set as the default for all print jobs
Notes:
• 1-sided is the factory default setting.
• To set 2-sided printing from the software program, for Windows users, click
File Print, and then click Properties, Preferences, Options, or Setup. For
Macintosh users, choose File > Print, and then adjust the settings from the
print dialog and pop-up menus.
• Off is the factory default setting. Off sets the printer to retain
the downloads only until memory is needed. Downloads are
deleted in order to process print jobs.
• The On setting retains the downloads during language
changes and printer resets. If the printer runs out of memory,
downloads are not deleted.
Sets the order in which the print jobs are printed.
Note: Alphabetically is the factory default setting.
Understanding printer menus
80
Menu item Description
Duplex Binding
Long Edge
Short Edge
Copies
1–999
Blank Pages
Do Not Print
Print
Collate
Off (1,1,1,2,2,2)
On (1,2,1,2,1,2)
Separator Sheets
None
Between Copies
Between Jobs
Between Pages
Defines the way duplexed pages are bound and how the printing on the back of
the page is oriented in relation to the printing on the front of the page
Notes:
• Long Edge is the factory default setting.
• Long Edge specifies that binding be placed on the left edge of portrait pages
and the top edge of landscape pages.
• Short Edge specifies that binding be placed on the top edge of portrait pages
and the left edge of landscape pages.
Specifies a default number of copies for each print job
Note: 1 is the factory default setting.
Specifies whether blank pages are inserted in a print job
Note: Do Not Print is the factory default setting.
Stacks the pages of a print job in sequence when printing multiple copies
Notes:
• On is the factory default setting, so the pages will be printed sequentially.
• Both settings print the entire job the same number of times.
Specifies whether blank separator sheets are inserted
Notes:
• None is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job if Collate
is On. If Collation is Off, a blank page is inserted between each set of printed
pages, such as after all page 1s and after all page 2s.
• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or inserting blank pages in a
document for notes.
Separator Source
Tray <x>
Multi-Purpose Feeder
N-up (pages-side)
Off
2-Up
3-Up
4-Up
6-Up
9-Up
12-Up
16-Up
Specifies the paper source for separator sheets
Notes:
• Tray 1 (standard tray) is the factory default setting.
• Multi-Purpose Feeder appears as a value only if it is a supported option on the
printer and if Configure MP is set to Cassette.
Specifies that multiple-page images be printed on one side of a sheet of paper.
Notes:
• Off is the factory default setting.
• The number selected is the number of page images that will print per side.
Understanding printer menus
81
Menu item Description
N-up Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Orientation
Auto
Landscape
Portrait
Specifies the positioning of multiple-page images when using N-up (pages-sides)
Notes:
• Horizontal is the factory default setting.
• Positioning depends on the number of images and whether the images are in
portrait or landscape orientation.
Specifies the orientation of a multiple-page sheet
Notes:
• Auto is the factory default setting. The printer chooses between portrait and
landscape.
• Landscape uses long edge.
• Portrait uses short edge.
N-up Border
None
Solid
Prints a border around each page image when using N-up (pages-sides)
Note: None is the factory default setting.
Quality menu
Menu item Description
Print Resolution
300 dpi
600 dpi
1200 dpi
1200 IQ
2400 IQ
Toner Darkness
1–10
Enhance Fine Lines
On
Off
Specifies the printed output resolution
Note: 600 dpi is the factory default setting.
Lightens or darkens the printed output
Notes:
• 8 is the factory default setting.
• Selecting a smaller number can help conserve toner.
Enables a print mode preferable for files such as architectural drawings, maps,
electrical circuit diagrams, and flow charts
Notes:
• Off is the factory default setting.
• To set Enhance Fine Lines, with a document open, click File Print, and then
click Properties, Preferences, Options, or Setup for Windows users. For
Macintosh users, choose File> Print, and then adjust the settings from the print
dialog and pop-up menus.
• To set Enhance Fine Lines using the Embedded Web Server, type the network
printer IP address in a browser window.
Gray Correction
Auto
Off
Choose whether to apply Gray Correction on printed gray images. The Auto setting
automatically applies Gray Correction and Off does not.
Note: Off is the factory default setting.
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82
Menu item Description
Pixel Boost
Off
Fonts
Horizontally
Vertically
Both directions
Brightness
-6–6
Contrast
0–5
Choose whether to make characters more distinct and definite. Pixel Boost may be
needed when using certain fonts.
Note: Off is the factory default setting.
Adjusts or darkens printed output and conserves toner
Note: 0 is the factory default setting.
Adjusts the contrast of printed objects
Note: 0 is the factory default setting.
PostScript menu
Menu item Description
Print PS Error
On
Off
Font Priority
Resident
Flash/Disk
Prints a page containing the PostScript error
Note: Off is the factory default setting.
Establishes the font search order
Notes:
• Resident is the factory default setting.
• A formatted flash memory option card must be installed in the printer and
operating properly for this menu item to be available.
• The flash memory option cannot be Read/Write, Write, or
password-protected.
• Job Buffer Size must not be set to 100%.
PCL Emul menu
Menu item Description
Font Source
Resident
Download
Flash
All
Font Name
<x>
Specifies the set of fonts available
Notes:
• Resident is the factory default setting. It shows the factory default set of
fonts downloaded into RAM.
• Download appears only if downloaded fonts exist. It shows all the fonts
downloaded into RAM.
• Flash appears only if a flash option containing fonts is installed.
• A flash option must be properly formatted and cannot be Read/Write,
Write, or password protected.
• All shows all fonts available to any option.
Lets you view or change the setting from a selection list
Understanding printer menus
83
Menu item Description
Symbol Set
<x>
PCL Emulation Settings
Point Size
1.00–1008.00
PCL Emulation Settings
Pitch
0.08–100
PCL Emulation Settings
Orientation
Portrait
Landscape
Lets you view or change the setting from a selection list
Changes the point size for scalable typographic fonts
Notes:
• 12 is the factory default setting.
• Point Size refers to the height of the characters in the font. One point equals
approximately 1/72 of an inch.
• Point sizes can be increased or decreased in 0.25-point increments.
Specifies the font pitch for scalable monospaced fonts
Notes:
• 10 is the factory default setting.
• Pitch refers to the number of fixed-space characters per inch (cpi).
• Pitch can be increased or decreased in 0.01-cpi increments.
• For nonscalable monospaced fonts, the pitch appears on the display but
cannot be changed.
Specifies the orientation of text and graphics on the page
Notes:
• Portrait is the factory default setting.
• Portrait prints text and graphics parallel to the short edge of the page.
• Landscape prints text and graphics parallel to the long edge of the page.
PCL Emulation Settings
Lines per Page
1–255
60
64
PCL Emulation Settings
A4 Width
198 mm
203 mm
PCL Emulation Settings
Auto CR after LF
On
Off
PCL Emulation Settings
Auto LF after CR
On
Off
Specifies the number of lines that print on each page
Notes:
• 60 is the US factory default setting. 64 is the international default setting.
• The printer sets the amount of space between each line based on the Lines
per Page, Paper Size, and Orientation settings. Select the desired Paper Size
and Orientation before setting Lines per Page.
Sets the printer to print on A4-size paper
Notes:
• 198 mm is the factory default setting.
• The 203-mm setting sets the width of the page to allow the printing of
eighty 10-pitch characters.
Specifies whether the printer automatically performs a carriage return (CR) after
a line feed (LF) control command
Note: Off is the factory default setting.
Specifies whether the printer automatically performs a line feed (LF) after a
carriage return (CR) control command
Note: Off is the factory default setting.
Understanding printer menus
84
Menu item Description
Tray Renumber
Assign MP Feeder
Off
None
0–199
Assign Tray <x>
Off
None
0–199
Assign Manual Paper
Off
None
0–199
Assign Man Env
Off
None
0–199
Tray Renumber
View Factory Def
None
Configures the printer to work with printer software or programs that use
different source assignments for trays, drawers, and feeders
Notes:
• Off is the factory default setting.
• None is not an available selection. It is displayed only when it is selected
by the PCL 5 interpreter.
• None ignores the Select Paper Feed command.
• 0–199 allows a custom setting to be assigned.
Displays the factory default setting assigned to each tray, drawer, or feeder
Tray Renumber
Restore Defaults
Yes
No
Returns all tray, drawer, and feeder assignments to the factory default settings
Network/Ports menu
Network menu
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job requires
it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PostScript emulation if PS
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PS SmartSwitch is set to Off.
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85
Menu item Description
PS SmartSwitch
On
Off
NPA Mode
Off
Auto
Network Buffer
Disabled
Auto
3K to <maximum size allowed>
Sets the printer to automatically switch to PS emulation when a print job requires
it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch
is set to On. It uses the default printer language specified in the Setup menu
if PCL SmartSwitch is set to Off.
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Sets the size of the network input buffer
Notes:
• Auto is the factory default setting.
• The value can be changed in 1K increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
• To increase the maximum size range for the Network Buffer, disable or reduce
the size of the parallel and USB buffers.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Mac Binary PS
On
Off
Auto
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
• Auto is the factory default setting.
• The Off setting filters print jobs using the standard protocol.
• The On setting processes raw binary PostScript print jobs.
Network Setup Reflects the network setup for your printer
Network Card menu
Menu item Description
View Card Status
Connected
Disconnected
View Card Speed
Allows you to ascertain whether the Network Card is connected.
Reflects the speed of a currently active network card.
Understanding printer menus
86
Menu item Description
View Network Address
UAA
LAA
Job Timeout
0-225 seconds
Both addresses are represented by 12-digit hexadecimal numbers.
Sets the amount of time in seconds that a network print job can take before it
is canceled.
Notes:
• 90 seconds is the factory default setting.
• A setting value of 0 disables the timeout.
• If a value of 1–9 is selected, the setting is saved as 10.
Banner Page
On
Off
Allows the printer to print a banner page.
Note: Off is the factory default setting.
TCP/IP menu
Use the following menu items to view or set the TCP/IP information.
Note: This menu is available only for network models or printers attached to print servers.
Menu item Description
TCP/IP
Activate
On
Off
TCP/IP
View Hostname
TCP/IP
IP Address
TCP/IP
Netmask
TCP/IP
Gateway
TCP/IP
Enable DHCP
Yes
No
TCP/IP
AutoIP
Yes
No
Specifies whether to activate TCP/IP
Note: On is the factory default setting.
Shows the current TCP/IP hostname
Lets you view or change the current TCP/IP Address information
Note: This is a four-field IP Address.
Lets you view or change the current TCP/IP Netmask information
Note: This is a four-field IP Netmask.
Lets you view or change the current TCP/IP Gateway information
Note: This is a four-field IP Gateway.
Lets you view or change the setting
Note: Yes is the factory default setting.
Lets you view or change the setting
Note: Yes is the factory default setting.
Understanding printer menus
87
Menu item Description
TCP/IP
Enable FTP/TFTP
Yes
No
TCP/IP
Enable HTTP Server
Yes
No
TCP/IP
WINS Server Address
DNS Server Address
Lets you view or change the setting
Note: Yes is the factory default setting.
Lets you view or change the setting
Note: Yes is the factory default setting.
Lets you view or change the setting
Note: This is a four-field IP address.
IPv6 menu
Use the following menu items to view or set the Internet Protocol version 6 (IPv6) information.
Note: This menu is available only for network models or printers attached to print servers.
Menu item Description
IPv6
Enable IPv6
On
Off
Enables IPv6 in the printer
Note: On is the factory default setting.
IPv6
Auto Configuration
On
Off
IPv6
View Hostname
View Address
View Router Address
IPv6
Enable DHCPv6
Yes
No
Enables the network adapter to accept the automatic IPv6 address
configuration entries provided by a router
Note: On is the factory default setting.
Shows the setting
Note: These settings can be changed only from the Embedded Web
Server.
Enables DHCPv6 in the printer
Note: Yes is the factory default setting.
AppleTalk menu
Menu item Description
Activate
Off
On
Activates or deactivates AppleTalk support
Note: On is the factory default setting.
Understanding printer menus
88
Menu item Description
View Name
<none>
View Address
<none>
Set Zone
<list of zones available on the
network>
Shows the assigned AppleTalk name
Shows the assigned AppleTalk address
Provides a list of AppleTalk zones available on the network
Note: The factory default setting is the default zone for the network. If no
default zone exists, the zone marked with an * is the factory default setting.
USB menu
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PostScript emulation if the PS
Smartswitch setting is On. It uses the default printer language specified in the
Setup menu if the PS SmartSwitch setting is Off.
PS SmartSwitch
On
Off
NPA Mode
On
Off
Auto
Sets the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PCL emulation if the PCL
Smartswitch setting is On. It uses the default printer language specified in the
Setup menu if the PCL SmartSwitch setting is Off.
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting.
• Changing this setting causes the printer to restart.
Understanding printer menus
89
Menu item Description
USB Buffer
Disabled
Auto
3K to <maximum size allowed>
Mac Binary PS
On
Off
Auto
USB with ENA
ENA Address
ENA Netmask
ENA Gateway
Sets the size of the USB input buffer
Notes:
• Auto is the factory default setting.
• The Disabled setting turns off job buffering. Any jobs already buffered are
printed before normal processing is resumed.
• The USB buffer size value can be changed in 1K increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether the Resource Save setting is On
or Off.
• To increase the maximum size range for the USB Buffer, disable or reduce the
size of the parallel and network buffers.
• Changing this setting causes the printer to restart.
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
• Auto is the factory default setting.
• The Off setting filters print jobs using the standard protocol.
• The On setting processes raw binary PostScript print jobs.
Sets the network address, netmask, and gateway information for an external print
server that is attached to the printer using a USB cable
Note: This menu item and its submenus are available only if the printer is attached
to an external print server through the USB port.
Parallel menu
Menu item Description
PCL SmartSwitch
On
Off
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PostScript emulation if PS
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PS SmartSwitch is set to Off.
Sets the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
• On is the factory default setting.
• When the Off setting is used, the printer does not examine incoming data.
• When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch
is set to On. It uses the default printer language specified in the Setup menu if
PCL SmartSwitch is set to Off.
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Menu item Description
NPA Mode
Off
Auto
Parallel Buffer
Disabled
Auto
3K to <max size allowed>
Advanced Status
Off
On
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
• Auto is the factory default setting.
• Changing this setting automatically resets the printer.
Sets the size of the parallel input buffer
Notes:
• Auto is the factory default setting.
• The Disabled setting turns off job buffering. Any jobs already buffered on the
disk are printed before normal processing is resumed.
• The parallel buffer size setting can be changed in 1-K increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or Off.
• To increase the maximum size range for the Parallel Buffer, disable or reduce
the size of the USB and network buffers.
• Changing this setting automatically resets the printer.
Enables bidirectional communication through the parallel port
Notes:
• On is the factory default setting.
• The Off setting disables parallel port negotiation.
Protocol
Standard
Fastbytes
Honor Init
On
Off
Parallel Mode 2
On
Off
Specifies the parallel port protocol
Notes:
• Fastbytes is the factory default setting. It provides compatibility with most
existing parallel ports and is the recommended setting.
• The Standard setting tries to resolve parallel port communication problems.
Determines whether the printer honors printer hardware initialization requests from
the computer
Notes:
• Off is the factory default setting.
• The computer requests initialization by activating the Init signal from the
parallel port. Many personal computers activate the Init signal each time the
computer is turned on.
Determines whether the parallel port data is sampled on the leading or trailing edge
of strobe
Note: On is the factory default setting.
Understanding printer menus
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Menu item Description
Mac Binary PS
On
Off
Auto
Parallel with ENA
ENA Address
ENA Netmask
ENA Gateway
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
• Auto is the factory default setting.
• The Off setting filters print jobs using the standard protocol.
• The On setting processes raw binary PostScript print jobs.
Sets the network address, netmask, and gateway information for an external print
server that is attached to the printer using a parallel cable.
Note: This menu is available only if the printer is attached to an external print server
through the parallel port.
Understanding printer menus
92
Understanding printer messages
Checking the virtual display
When the Embedded Web Server is open, a virtual display appears in the top left corner of the screen. It works as an
actual display would work on a printer control panel, showing printer messages.
To access the Embedded Web Server, type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in
the TCP/IP section.
The virtual display appears in the top left corner of the screen.
List of status and error messages
Busy
Wait for the message to clear.
Canceling
Wait for the message to clear.
Close front door
Close the front door of the printer.
Flushing buffer
Wait for the message to clear.
Hex Trace
The printer is in Hex Trace mode.
Invalid Engine Code
You need to download valid engine code for the printer.
Note: Engine code may be downloaded while this message appears on the display.
Invalid Network Code
You need to download valid network printing code for the internal print server. The internal print server is a hardware
option installed inside the printer.
Note: Network code may be downloaded while this message appears on the display.
Understanding printer messages
93
Load manual feeder with <x>
Try one or more of the following:
• Load the specified paper in the manual feeder.
• Cancel the current job.
Load <src> with <x>
Try one or more of the following:
• Load the tray or other source with the correct paper type and size.
• Cancel the current job.
Not Ready
Press and release either or
to return to the Ready state.
Power Saver
The printer is saving power while it waits for the next print job. Send a job to print to take the printer out of Power
Saver mode.
Programming Engine Code DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer power off while Programming Engine Code appears
on the display.
Programming System Code DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer power off while Programming System Code appears
on the display.
Ready
The printer is ready to receive print jobs.
Restoring Factory Defaults
Wait for the message to clear. When factory default settings are restored, all downloaded resources in the printer
memory are deleted. This includes fonts, macros, and symbol sets.
Remove paper from standard output bin
Remove the stack of paper from the standard exit bin.
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Waiting
The printer has received a job to print, but is waiting for additional data.
Try one or more of the following:
• Press to print the contents of the buffer.
• Cancel the current print job.
31.yy Replace defective or missing cartridge
The toner cartridge is either missing or not functioning properly.
Try one or more of the following:
• Remove the toner cartridge, and then reinstall it.
• Remove the toner cartridge, and then install a new one.
32.yy Cartridge part number unsupported by device
Remove the toner cartridge, and then install a supported one.
34 Short paper
Try one or more of the following:
• Load the appropriate paper in the tray.
• Press to clear the message and print the job using a different paper tray.
• Check tray length and width guides and make sure the paper is properly loaded in the tray.
• Check the Print Properties or Print Dialog settings to make sure the print job is requesting the correct paper size
and type.
• Check that the paper size is correctly set. For example, if the Manual Feeder Size is set to Universal, make sure the
paper is large enough for the data being printed.
• Cancel the current print job.
37 Insufficient memory to collate job
There is not enough memory to collate the print job. Try one or more of the following:
• To print the portion of the job already stored and begin collating the rest of the print job, press .
• Cancel the current print job.
38 Memory full
Try one or more of the following:
• Press to clear the message and continue printing. The job may not print correctly.
• Cancel the current print job.
• Install additional printer memory.
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39 Complex page, some data may not have printed
Try one or more of the following:
• Press to clear the message and continue printing.
• Cancel the current print job.
• Install additional printer memory.
54 Standard network software error
Try one or more of the following:
• Press to continue printing.
• Turn the printer off and then back on to reset the printer.
• Upgrade (flash) the network firmware in the printer or print server.
84 PC Kit life warning
The photoconductor kit is near exhaustion.
Try one or more of the following:
• Replace the photoconductor kit.
• Press to clear the message and continue printing.
84 Replace PC Kit
The photoconductor kit is exhausted. Install a new photoconductor kit.
42.xy Cartridge region mismatch
Replace the toner cartridge with one that is correct for the region where you purchased your printer.
200.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1 To access the jam, try one or more of the following:
• Remove Tray 1.
• Open the front door, and then remove the photoconductor kit and toner cartridge unit.
2 Remove the jam.
3 Replace the photoconductor kit and toner cartridge unit if you have removed it.
4 Close any open doors or trays.
5 Press to continue printing.
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96
201.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1 Open the front door, and then remove the photoconductor kit and toner cartridge unit.
2 Remove the jam.
3 Replace the photoconductor kit and toner cartridge unit.
4 Close the front door.
5 Press to continue printing.
202.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1 Open the front door.
2 Open the rear door.
3 Remove the jam.
4 Close both doors.
5 Press to continue printing.
231.yy Paper jam
Note: This message appears only if the printer has a duplex unit.
The message indicates either where the paper is jammed or the number of pages jammed.
1 Open the front door.
2 Open the rear door.
3 Remove the jam.
4 Close both doors.
5 Press to continue printing.
233.yy Paper jam
Note: This message appears only if the printer has a duplex unit.
The message indicates either where the paper is jammed or the number of pages jammed.
1 To access the jam, try one or more of the following:
• Remove Tray 1, and then depress the lever.
• Open the front door, and then open the rear door.
2 Remove the jam.
3 Close any open doors or trays.
4 Press to continue printing.
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234.yy Paper jam
Note: This message appears only if the printer has a duplex unit.
The message indicates either where the paper is jammed or the number of pages jammed.
1 To access the jam, try one or more of the following:
• Open the front door, and then open the rear door.
• Remove Tray 1, and then depress the lever.
2 Remove the jam.
3 Close any open doors or trays.
4 Press to continue printing.
235.yy Paper jam
Note: This message appears only if the printer has a duplex unit.
The message indicates either where the paper is jammed or the number of pages jammed.
1 Remove the jam from the standard exit bin.
2 Check the paper size to ensure that it is supported by the printer.
3 Press to continue printing.
24x.yy Paper jam
The message indicates either where the paper is jammed, or the number of pages jammed.
1 To access the jam, try one or more of the following:
• Remove Tray 1.
• Open the front door, and then remove the photoconductor kit and toner cartridge unit.
• Remove Tray 2.
2 Remove the jam.
3 Replace the photoconductor kit and toner cartridge unit if you have removed it.
4 Close any open doors or trays.
5 Press to continue printing.
251.yy Paper jam
The message indicates either where the paper is jammed or how many pages are jammed.
1 Remove the jam from the manual feeder.
2 Press to continue printing.
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Maintaining the printer
Periodically, certain tasks are required to maintain optimum print quality.
Cleaning the exterior of the printer
1 Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,
unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
2 Remove all paper from the printer.
3 Dampen a clean, lint-free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.
4 Wipe only the outside of the printer.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5 Make sure all areas of the printer are dry before beginning a new print job.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until
you are ready to use them.
Do not expose supplies to:
• Direct sunlight
• Temperatures above 35°C (95°F)
• High humidity above 80%
• Salty air
• Corrosive gases
• Heavy dust
Conserving supplies
Conserving supplies using the printer menus
There are some settings you can change in the printer menus that will help you conserve toner and paper.
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To access printer menus:
• Open the Embedded Web Server by typing the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in
the TCP/IP section.
• If the printer is connected to the computer by a USB or parallel cable, open the Local Printer Settings Utility for
Windows or Printer Settings for Macintosh. One of these utilities installs with the printer software.
Supply Path to menu item Purpose of menu item
Toner From the Quality menu, you can adjust
the Toner Darkness setting.
Paper or specialty media From the Finishing menu, you can
adjust the N-up (Multipage Print)
setting.
From the Finishing menu, you can
select Duplex.
Lets you adjust the level of toner
released on a sheet of paper or specialty
media. The values range from 1 (lightes t
setting) to 10 (darkest setting) with 8
being the factory default setting.
Lets you select to print two or more
page images on one side of a sheet.
Values for N-up are 2-Up, 3-Up, 4-Up, 6Up, 9-Up, 12-Up, and 16-Up.
Lets you print on both sides of a sheet
of paper
Conserving supplies when printing multiple copies
If you need to print several copies, you can conserve supplies by printing the first copy and checking it for accuracy
before printing the remaining copies.
Checking the status of supplies
A message appears on the display when a replacement supply item is needed or when maintenance is required.
Checking the status of supplies from a network computer
Note: The computer must be connected to the same network as the printer.
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in
the TCP/IP section.
2 Click Device Status. The Device Status page appears, displaying a summary of supply levels.
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